Annual Report
SHRA is an agency of the National Department of Human Settlements Official sign-off
It is hereby certified that this Annual Report was developed by the Council and management of the Social Housing Regulatory Authority (SHRA) and indicates the audited achievements against the performance targets as per the Annual Performance Plan 2019/20 approved by the Executive Authority.
______R. Gallocher Date Chief Executive Officer
SHRA ANNUAL REPORT 2019/20 1 CONTENTS
Official sign-off 1 Contents 2
Section A: Strategic background 4
1. Foreword by the Chairperson 6 2. Chief Executive Officer’s overview 8 Section C: Governance 38 3. Strategic overview 10 3.1 Mandate 10 5. Introduction 40 3.2 Vision 10 6. Assessm ent of Corporate Governance compliance 41 3.3 Mission 10 7. The roles and responsibilities of the Council 42 3.4 Values 10 8. Composition of the Council 43 3.5 Strategic outcome-oriented goals 12 3.6 Legislative and other mandates 12 Section D: Annual Financial Statements 44 3.7 The Social Housing Act (No 16 of 2008) 13 3.8 Functions of the SHRA 14 Annexure A - Performance against the programme’s annual indicators 136 3.9 Key policy developments and legislative changes 15 Annexure B - List of abbreviations and acronyms 162 3.10 Structure of the entity 16 List of Figures Section B: Performance 18 Figure 1: SHRA’s approved structure 2019/20 16 4. Perf ormance of the entity 20 Figure 2: Number of staff over the period (2014-2019) 20 4.1 Organisational environment 20 Figure 3: Annual performance rate over period (2014-2019) 21 4.2 Achievement against the strategic outcome-oriented goals 22 Figure 4: Number of units approved and completed over the period (2014-2019) 22 4.3 Performance information by programme 24 Figure 5: Number of Units under regulations over MTSF period (2014-2019) 22 4.3.1 Administration programme 24 Figure 6: Expenditure of the RCG/CCG over the 2014/15 – 2019/20 period 24 4.3.2 Compliance, Accreditation and Regulation (CAR) Programme 31 Figure 7: Expenditure against IIG over MTSF period (2014-2019) 23 4.3.3 Sector Development and Transformation (SDT) Programme 34 Figure 8: Office of the CEO structure 24 4.3.4 Project Development and Funding (PDF) Programme 35 Figure 9: Corporate services structure 28 4.3.4.1 Units delivered (Tenanted) 36 Figure 10: Compliance, Accreditation and Regulation structure 31 4.3.4.2 Units completion 37 Figure 11: Fully and Conditionally accredited institutions 2019/20 32 Figure 12: Fully & Conditionally accredited SHI’s per Province 33 Figure 13: Sector Development and Transformation structure 34 Figure 14: Project Development and Funding structure 36 Figure 15: Tenanting Trends 36 Figure 16: Unit completion 2019/20 37 Figure 17: Unit completion trends 2014-2019 37
Table 1: Strategic outcome-oriented goals and goal statements 2015-2020 12 Table 2: Legal matters where SHRA is involved 30
2 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 3 SECTION Strategic backgroundA 1 FOREWORD BY THE CHAIRPERSON
It gives me great pleasure to present the In July 2019 the Minister of Human The entity’s achievement in the year under review could not have been possible Social Housing Regulatory Authority’s Settlements, Water and Sanitation without the efforts of the staff and management and Interim Council would like to Annual Report for 2019/20. dissolved the SHRA board and the Interim thank them for their zealousness and commitment to the entity. Council was appointed to restore oversight The SHRA is mandated to facilitate the and governance. The Interim Council On behalf of Interim Council, I would like to extend our appreciation to the delivery of quality, sustainable social would like to extend its appreciation to Minster of Human Settlements, Water and Sanitation, L.N. Sisulu MP and housing units at scale to advance the the previous Council members whose Portfolio Committee whose leadership has enabled the entity to turnaround. needs of low and middle-income groups contribution stabilised the entity and has in support of spatial, economic and social allowed the entity to be better positioned We look forward to working with the Honourable Minister, L. Sisulu restructuring. In order to promote an to support the social housing sector and MP and the National Department of Human Settlements, Water and enabling environment for the growth and tackle its important mandate. The SHRA Sanitation in this journey of inclusive human settlements growth development of the social housing sector, has surpassed all previous financial year’s and transformation. essential policy amendments were made capital expenditure performance with in the prior year. almost 166% or R1.2 bn of Capital Grant was spent against the approved budget of These include the increase of the R723 706 000 by the end of March 2020. Consolidated Capital Grant quantum and the increase of the income bands The work of the SHRA requires collaboration for qualifying households. The grant between all three spheres of government quantum and income bands had been and the private sector in order to facilitate static for several years, undermining the the social housing programme and we viability of social housing development have continued to build relationships and threatening the sustainability of the with our stakeholders within the period programme. under review. We wish to thank these departments and organisations for their The welcomed increases have been seen participation in a number of our activities as a very positive shift in the sector and in the period under review and their acknowledgement of the importance of continued commitment to the social the role of the social housing programme housing programme. in transformation of South African society.
______B. O Dlamini Chairperson
6 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 7 2 Chief Executive Officer’s overview
Government is keen in the implementation this expenditure was very advanced at the There has been a growing trend in number of units under regulation over the MTSF period, of the National Development Plan. The time that the annual audit was concluded. 2018/19 was 36 305 and 2019/20 which is the new of term is 39 407 units under regulation. year under review, ushered in a renewal of This shows significant improvement over the last MTSF period. purpose and collective commitment to re- SHRA performance has reached 67% in the ignite growth to strengthen the economy period under review. Expenditure of both The Sector Development and Transformation programme has spent 73% of its for a more resilient and regulated Social the capital and institutional investment allocated budget. Extensive social housing training events were coordinated Housing Sector. grants has also increased steadily. SHRA nationwide during the period under review. These focused on training Social increased expenditure on the Consolidated Housing Institutions (SHIs) as well as other stakeholders such as local authorities The SHRA management team has Capital Grant (CCG) to R1 202 831 411 in the and black businesses. committed itself to the achievement of period under review, which comprises a a clean audit opinion (unqualified with 166% performance against budget. Thank you to all our stakeholders for their continued support in the no findings). This objective has thus far implementation of the Social Housing Programme. eluded the organisation and management The SHRA’s vacancy rate at the end of is presently engaged in a point for point the period under review was 15%, with analysis of the obstacles that presently recruitment of eight positions currently stand in the way of such an outcome. underway.
It has been of no help that, in management’s In terms of the entity’s contribution to pursuance of higher production rates and the NDP, through outcome 8 (Human levels of performance, especially in the Settlements), the SHRA managed to area of social housing unit completions, deliver a total of 13 968 (2014-2019) new this haste has brought along with its social housing units against the MTSF certain unwelcome non-compliance with target of 27 003 units, with an additional laws and regulations thus resulting in the combined 21 750 units in the construction classification of certain expenditures as and planning phase. With the advent of the irregular. This irregular expenditure chiefly 6th Administration of a democratic South arose from the SHRA Council interpretation Africa, post the national and provincial and application of a 10-kilometre radius elections in May 2019, the SHRA managed to gazetted restructuring zones within to produce 3 010 units out of 30 000 units metropolitan areas affecting two projects. targeted for the new MTSF period (2019- Management was later advised that this 2024). approach would be found wanting as these two projects were located in zones There are currently 103 fully and that had not been gazetted. Management conditionally accredited institutions on therefore elected to report this expenditure the Register of Social Housing Institutions, ______as irregular and to focus on regularising of which twelve (12) institutions are both projects by having the two extended fully accredited and 91 are conditionally R. Gallocher zones gazetted. The process of regularising accredited. Chief Executive Officer
8 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 9 te3 S tra gic overview
3.1 Mandate 3.3 Mission
The Social Housing Regulatory Authority (SHRA) was established by the National Facilitate delivery of quality, sustainable social housing Department of Human Settlements as prescribed by the Social Housing Act, No 16 of 2008. at scale to advance the needs of low and middle-income The SHRA is classified as a national public entity in terms of Schedule 3A of the Public groups in support of spatial, economic and social Finance Management Act, No 1 of 1999 as amended. restructuring.
The SHRA’s mandate is to capacitate, invest in and regulate the social housing sector. The 3.4 Values primary intention of social housing is twofold: firstly, to deliver affordable rental housing for low- to middle-income groups, most of whom do not qualify for free BNG housing but also The SHRA revised its values in the 2017/18 financial year: do not earn enough to qualify for bank financing to purchase a house; secondly, to achieve spatial, economic and social integration of the urban environments in South Africa. 3.4.1 Service/stewardship We know that exceptional service is important, Social housing is a powerful instrument to address spatial restructuring, economic and we intend to go the extra mile to ensure that integration, social development, urban efficiency, urban inclusivity and good urban we meet the needs of our beneficiaries. management. Social housing is Government’s primary housing product that is capable 3.4.2 Zealousness of achieving the desired densities to support spatial transformation. There is a definite We approach every day with a positive attitude, demand shift in cities towards rental accommodation which is expected to grow given the a willingness to grow, a thirst for learning and rate of urbanisation. challenging ourselves. 3.4.3 Connectedness/interconnectedness 3.2 Vision We recognise that everything we do, comes about as a result of team effort and that by co- A thought-leader, stimulator and regulator of world-class self-sufficient social housing operation with one another, we achieve results solutions. The SHRA’s vision is to see affordable rental homes in integrated urban collectively which enhances our efficiency and environments through sustainable institutions. To achieve this: effectiveness. 3.4.4 Accountability a. The SHRA will be a world-class organisation resourced by highly skilled, values- We understand that we serve the best interests driven leaders in the industry; of the citizens of our country, and as such we b. The SHRA will fund and facilitate funding for affordable, well designed, are serious about being held responsible and environmentally sustainable (energy efficient green) social housing estates; accountable for our words, actions and results. c. The SHRA will ensure investment in communities that form new or regenerated 3.4.5 Our employees are holistic human beings cities, which in turn enhance social mobility and access to basic tenant needs for Our employees are the heartbeat of our healthcare, education, transport and communication; and organisation. Each one of them matters, d. The SHRA will be a thought-leader, stimulator and regulator of appropriate policies and research to support programme development for an African model of managed they are valued, their opinion matters, rental and social housing; and will create a self-sufficient social and rental housing their contributions are worthy. environment.
10 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 11 3.5 Strategic outcome-oriented goals 3.7 The Social Housing Act, No 16 of 2008
The purpose of the Social Housing Act is to: Strategic outcome-oriented goal Goal statement
To establish a well skilled, resourced and led To restructure the entity and develop new yy Establish and promote a sustainable social housing environment; organisation systems, policies and procedures by 2019 to enhance the performance and reputation of the yy Define the functions of national, provincial and local governments in respect of entity social housing;
To support policy and sectoral leadership within To provide thought leadership to the social yy Provide for the establishment of the SHRA in order to regulate all Social Housing the social housing sector housing sector to ensure sustainability of the Institutions (SHI) obtaining or having obtained public funds; and social housing programme yy Allow for the undertaking of approved projects by SHIs and other delivery agents with the benefit of public money to give statutory recognition to SHIs. To establish functioning and well managed To ensure sufficient capacity to develop projects delivery agents/entities delivering units that and manage the 27 000 units expected to be yy The Social Housing Act, no 16 of 2008 provides the regulatory foundation for the meet delivered by 2019 social housing sector and sets the framework through which social housing is a landlord’s responsibilities to its tenants currently implemented, funded and regulated. To effectively regulate the social housing sector To revise the accreditation and compliance yy This act provides for the following: through a risk-based, automated system system to a risk-based automated system by 2019 that will allow for a more effective and yy The definition of functions of national, provincial and local governments in respect streamlined regulatory system of social housing; To deliver social housing units that result To deliver 27 000 social housing units by 2019 yy The establishment of the SHRA to promote, regulate and guide the investment of in the restructuring of cities and integrated that adhere to the principles of the social public money in the social housing sector; communities housing programme yy Giving statutory recognition to, and regulating, SHIs; and yy Providing for the creation of restructuring zones. Table 1: Strategic outcome-oriented goals and goal statements 2015-2020
The Social Housing Act defines social housing as “a rental or co-operative housing option 3.6 Legislative and other mandates for low- to medium-income households at a level of scale and built form that requires institutionalised management and is provided by social housing institutions or other The SHRA derives its mandate from the following key pieces of legislation and policy: delivery agents in approved projects in designated restructuring zones with the benefit of public funding as contemplated in this Act”. yy The Constitution of the Republic of South Africa, No 108 of 1996 yy The Social Housing Act, No 16 of 2008 A social housing institution is defined as “an institution accredited or provisionally accredited yy The Housing Act, No 107 of 1997 as amended under this Act which carries or intends to carry on the business of providing rental or co- yy The Rental Housing Act, No 50 of 1999 as amended operative housing options for low- to medium-income households (excluding immediate yy The Public Finance Management Act (PFMA), No 1 of 1999 individual ownership and a contract as defined under the Alienation of Land Act, No 68 yy Comprehensive Plan for the Development of Sustainable Human Settlements: of 1981), on an affordable basis, ensuring quality and maximum benefits for residents and Breaking New Ground managing its housing stock over the long term”. yy The Social Housing Policy, 2005 yy The National Housing Code, 2009 A restructuring zone is defined as “a geographic area that has been identified by the yy The National Development Plan 2030: Our Future – Make it Work municipality, with the concurrence of the provincial government, for purposes of social housing; and that has been designated by the Minister in the Government Gazette for approved projects”.
12 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 13 The Social Housing Policy states that “the social housing programme has two primary 3.9 Key policy developments and legislative changes objectives: The Minister of Human Settlements, together with the Provincial Members of the Executive yy Firstly, to contribute to the national priority of restructuring South African society Council (MECs) of Human Settlements, approved adjustments to the social housing in order to address structural, economic, social and spatial dysfunctionalities programme in June 2017. These changes are as follows: thereby contributing to Government’s vision of an economically empowered, non-racial and integrated society living in sustainable human settlements. yy Lower income bracket moves from R1 500 – R3 500 per month to R1 500 – R5 500 yy Secondly, to improve and contribute to the overall functioning of the housing per month; sector and in particular the rental sub-component thereof, especially insofar as yy Secondary income bracket moves from R3 500 – R7 500 per month to R5 500 to social housing is able to contribute to widening the range of housing options R15 000 per month; and available to the poor”. yy The Restructuring Capital Grant quantum increases from R125 615 per unit to R155 000 per unit. 3.8 Functions of the SHRA “These adjustments ensure that the social housing programme continues its focus on yy Promote the development and awareness of social housing and promote an including the primary target market in well-located projects so that the poor are integrated enabling environment for the growth and development of the sector; into cities. These adjustments also ensure that more young professionals, or gap market yy Provide advice and support to the Department of Human Settlements in its will now benefit from government rental subsidised housing and for developers it means development of policy for the social housing sector and facilitate the National they have more funds to provide spacious and decent rental stock,” said Minister Sisulu Social Housing Programme; (Ministry of Human Settlements, 2017). yy Provide best-practice information and research on the status of the social housing sector; The SHRA has effected these changes for all projects approved from June 2017 forward, yy Support provincial governments with approving project applications by adhering to targets for capital grant to black-owned and controlled companies. social housing institutions and assist, where requested, in the designation of restructuring zones; In addition to the amendments to the income band and grant quantum, the MINMEC yy Enter into agreements with provincial governments and the National Housing of June 2017 also approved the transfer of the newbuild option, under the Community Finance Corporation to ensure that implementation by these entities is Residential Unit programme, to form part of the social housing programme. coordinated; yy Provide financial assistance to social housing institutions through grants to enable them to develop institutional capacity, gain accreditation as social housing institutions and submit viable project applications; yy Accredit institutions meeting criteria for social housing institutions and maintain a register of such institutions; yy Conduct compliance monitoring through regular inspections and enforce compliance where necessary; yy Intervene in the affairs of social housing institutions in cases of maladministration; and yy Approve, administer and disburse institutional investment grants and capital grants.
14 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 15 4.10 Structure of the entity
The Minister approved the SHRA’s new structure on 6 December 2016 and it was implemented in January 2017. Figure below represents the structure as at the end of March Employees 50 Employees 53 Additional Approved Proposed 2020. Positions Structure 53 Structure 56 Consultants 2 Consultants 3 During the period under review, the SHRA Council identified that if the SHRA is to have a meaningful impact on spatial, economic and social restructuring, then it would need to adopt a precinct development approach whereby formerly African townships, for example, would see investment around commercial and retail sites to densify and integrate these areas. The SHRA Council therefore resolved that the entity would investigate the prospect of creating a fifth Executive position in the SHRA management structure to spearhead precinct-based planning and development led by social housing.
Minister of Human Settlements
Council of the SHRA
Chief Executive Officer
Figure 1: SHRA’s approved structure 2019/20
Company Executive Internal Auditors Secretary Administrator CEO
Executive: Sector Executive: Project Executive: Compliance, Corporate Service Executive: Precinct Development & Development Accreditation & Manager (CSM) Development Transformation & Funding Regulations
Executive Executive Document SD & T Grant Projects Administrator Administrator Management Officer Officer Officer CSM CAR
Stakeholder Compliance Marketing & Strategy SD & T Portfolio Accreditation IT Finance HR Legal Supply Chain Relationship Monitoring Communication Research Specialist X 2 Managers x 4 Manager Manager Manager Manager Manager Manager Specialist Manager Manager Policy Manager
Research Project Marketing & Supply Chain Compliance Specialist and IT Technician Accountant HR Officer Legal Advisor Accreditation Communication Officer x 2 Officers x 3 Evaluation Specialist x 2 Officer Specialist
SHI Urban Office Supply Chain Secretariat Project Review Accounts Clerk Accreditation Analyst Restructuring Assistant Admin x 2 Team x 2 Consultants Specialist Specialist
Outsourced Receptionist Professional Services
CSM Core Team
16 SHRA ANNUAL REPORT 2019/20 SHRA ANNUAL REPORT 2019/20 17 SECTION PerformanceB
4 P erformance of the entity Number of staff over the period (2014-2019)