Resiliency2016-17 Annual Report
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RESILIENCY 2016-17 ANNUAL REPORT OUR MISSION Paul’s Place is a catalyst and leader for change, improving the quality of life in the Southwest Baltimore communities. Paul’s Place provides programs, services, and support that strengthen individuals and families, fostering hope, personal dignity, and growth. Poppleton/ The Terraces Hollins Market Southwest Baltimore PAUL’S PLACE Washington Village/ Pigtown Morrell Park/Violetville Westport/ Mt. Winans/ Lakeland [ri-zil-yuh n-see] noun the capacity to recover from or adjust easily to misfortune or RESILIENCY change and become stronger Dear Friends, Poverty, homelessness, unemployment, inadequate education, addiction, crime, and violence… children and adults in Southwest Baltimore face these and other adversities every day of their lives. When families are on their own, these burdens can become too heavy to bear, immobilizing, and isolating. With you and Paul’s Place by their side, they have the support to build resiliency; to set, work toward, and achieve goals that move them closer to stability; and to dream for a better future. Patty Lattin Bill McLennan Throughout this report, with statistics and stories, we highlight the immense barriers to self-sufficiency residents of Southwest Baltimore must overcome and show how we are increasing their odds of success, one individual or family at a time. We are never alone. The names contained within this report, and the tremendous acts of generosity they represent, are both humbling and inspiring. We are so grateful for the dedication of our donors, volunteers, partners, and friends. The answers to the overwhelming challenges our guests face every day are bigger than any single individual or organization. It is truly all of us. Thank you for being part of the solution! With gratitude, Patty Lattin William J. McLennan President Executive Director STRATEGIC GOALS (2016-2019) An organization as vital as Paul’s Place can’t remain static and expect to meet the changing needs of the communities we serve. That is why the Board of Directors has set four bold goals to guide our work now and to be our catalyst for change as we position ourselves for the future. ➊ Operate a dynamic ➋ Position Paul’s ➌ Ensure the financial ➍ Re-imagine human anchor human service Place externally as a sustainability of Paul’s service delivery in organization that thought leader and Place in order to adapt Southwest Baltimore improves the lives of internally as a highly to changing needs in in order to respond to children and adults in effective organization. Southwest Baltimore. changing needs and Southwest Baltimore. serve more residents. In the near future, we are launching several exciting initiatives to expand and strengthen the ways we support families in our communities. We will be: • integrating trauma-informed care into our existing programs with the goal of increasing our guests’ ability to effectively advocate for their own needs; • exploring expansion of our after-school program for elementary students; and • launching a bold social enterprise to train and prepare young adults for careers in the culinary arts. We look forward to sharing more with you about these initiatives as they unfold. HEALTH & WELLNESS PROGRAMS Improving the physical and mental well-being of low-income and homeless adults and children in Southwest Baltimore. IN SOUTHWEST BALTIMORE… Residents of Southwest Baltimore are 3x more likely to be affected by preventable chronic disease – such as diabetes, asthma, and heart disease – than in individuals in other areas of the state. 1 4 1 in 4 Southwest Baltimore residents The median income in Southwest experience food insecurity, which Baltimore is about $33,000 or just means being without reliable access $2,750 per month before taxes; to a sufficient quantity of affordable, 6 in 10 children are living in poverty. nutritious food. AT PAUL’S PLACE… 85% of adults seen in the Nurse’s Clinic were connected to a medical 65% home for consistent, local health care. 83% 65% of Hot Lunch guests become connected to other Paul’s Place services and resources – helping them 83% of adults enrolled in medical case meet their basic needs and moving management made progress toward or them closer to self-sufficiency. met their stated goal within six months. PAGE 2 | ANNUAL REPORT 2016-17 Showers 1,357 showers Fully-accessible shower open five days a week; Paul’s Place supplies towels and toiletries Laundry Service 1,421 loads of laundry Hot Lunch Two loads of laundry washed, dried, and folded a week at no cost; Paul’s Place 47,717 meals provides the detergent and dryer sheets Hearty, nutritious meals served five days a week for anyone in need Nurses’ Clinic Emergency Food Pantry 434 health check-ups Peer Recovery Coaching Basic health check-ups and medical 2,364 boxes of food Services case management offered weekly by Emergency supplies of non- 56 adults referred for treatment nurses and students from the University perishable food available five days Referrals to treatment, NA and of Maryland, School of Nursing a week for families experiencing AA meetings, counseling, or peer food insecurity support groups by a trained Peer Recovery Advocate Market Place 4,742 shopping visits Women’s Group & Gently-used and new clothing, shoes, Men’s Group and household items available three 42 women and 42 men days a week at no cost Support networks for women and men meet weekly Meet Julia ’ve never been homeless in my life. Never. I always had a roof over my head, a job, “ put my kids through college.” Julia was struck by a vehicle while waiting at a bus stop – an accident that required three operations. Her insurance ran out, and so Idid her savings. Julia moved to Baltimore in search of medical care. She had nothing when she did. “I only had one pair of sweatpants and it was getting cold so I needed some clothing. I went to Paul’s Place just to look for clothes. I didn’t know about the other resources and the other programs that they have available.” A volunteer at Paul’s Place learned she was homeless and referred her to Travis, our STABLE Home Case Manager. He helped Julia find an “And they provided me with the affordable apartment, provided financial assistance with the security deposit and rent, most important thing in life, which and helped her move in. is a lot of love…I need to give “They provided me with my house. They provided me with food because I didn’t have back. That’s my goal. I have to.” anything to eat. They provided me with clothing. And they provided me with the most important thing in life, which is a lot of love…I need to give back. That’s my goal. I have to. Even if it’s through just doing volunteer work. I know a lot of doors are going to open up for me at Paul’s Place because that’s the place to be.” ANNUAL REPORT 2016-17 | PAGE 3 CASE MANAGEMENT SERVICES Increasing workforce-related skills and helping low-income and homeless adults in Southwest Baltimore move toward self-sufficiency. IN SOUTHWEST BALTIMORE… 6 in 10 households spend more than 82% of job seekers face at least 30% of their monthly income on three barriers to employment, such as housing, a percentage considered inadequate skills, a criminal record, unaffordable. and lack of transportation, child care, and stable housing. More than 30% of adults are not in the workforce, and the unemployment rate 30% exceeds 14% - more than twice the rate for Baltimore City. 82% AT PAUL’S PLACE… 76% of households at immediate 86% of guests engaged in ongoing risk for eviction and homelessness 87% case management reported an remained housed for at least 6 months increase in self-sufficiency. after receiving emergency assistance. 87% of adults enrolled in job coaching became employed or began a job training or apprenticeship program. PAGE 4 | ANNUAL REPORT 2016-17 Case Management Employment Assistance 726 individuals 88 adults in job coaching Structured, ongoing coaching Targeted support in job searching focused on achievement of self- and career development for selected goals related to housing, unemployed adults provided by a employment, mental and physical Goodwill Employment Specialist; health, education, and other barriers Adult Basic Literacy Classes employment seminars, resume review, to self-sufficiency practice interviews, and coaching for 38 adults enrolled; 2 diplomas earned new employees and employers Emergency Assistance Pre-GED and GED classes taught 70 evictions and 180 utility by South Baltimore Learning Center Holiday Programs shut-offs prevented instructors 392 holiday food boxes and Financial assistance to prevent Computer Access and 138 gift shop visits eviction and utility shut-offs and Food – turkeys (or chickens) and to reduce the costs of rent, Skills Training all the ingredients for home-cooked prescriptions, vital documents, and 5,470 computer lab uses holiday meals – and gifts to help other one-time emergency expenses 19-station computer lab open four families celebrate the holiday season hours per day; basic and intermediate STABLE Home Project computer skills taught by volunteers 36 families Case management and education Ambassador Volunteer services to connect individuals and Program families experiencing homelessness 26 volunteers contributed 7,673 hours to affordable housing; financial 12-month structured volunteer assistance for a security deposit, experience with case management and rent, and move-in expenses personal development workshops for adults seeking to re-enter the workforce, in early recovery, or with limited employability and for senior citizens Meet Sir Floyd en years in prison, and every day it felt like I was just living a bad dream. And now I’m “ out. I’m free. Now I feel like I’m still just stuck in another dimension of a bad dream.