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Your guideYour to UAL University of the Arts London This guide is designed to help you settle into your 272 High Holborn new life as a student at University of the Arts London London WC1V 7EY (UAL). In this half you'll find information for all UAL +44 (0)20 7514 6000 students and in the other half you'll find information specifically about your college. Connect with us UAL unioftheartslondon UAL universityoftheartslondon uniartslondon How to use this guide This means there's more Welcome 3 detailed information in the other half of the guide This means you can find Need to know out more online. Just go What to do in your first few weeks 4 to arts.ac.uk and enter Useful contacts / Health and safety 5 the term we suggest Term dates and opening times 5 Moodle / Digital learning / Libraries and Learning Zones 7 This means there's University Archives, Museums and Special Collections 8 a website to check About the illustrator IT and WiFi access 9 Jose Mendez is a Spanish illustrator This means there's Student fees and funding / Immigration 9 and artist based in London. Having a telephone number completed an MA in Animation in 2012 This means there's at London College of Communication, Support and wellbeing an email address UAL, his client list has steadily grown Diversity / Language Development 10 to include the likes of Apple, BBC, Academic Support 12 Converse, Facebook, Microsoft, Student Services / Disability and dyslexia 13 Published by University Spotify and The New York Times. of the Arts London, 2018 Extenuating Circumstances / Tell Someone 13 Design: Studio LP josemiguelmendez.com Illustration: Jose Mendez Making the most of UAL Useful tools 14 Living in London / Accommodation 17 Events / Social Programme and Halls Life / Commonplace 17 Staying safe 19 Arts Students' Union 20 Careers and Employability / International opportunities 25 1 Your guideYour to UAL I'm delighted you've chosen to start your creative future at University of the Arts London, which is made up of six world-renowned colleges: Camberwell College of Arts Central Saint Martins (CSM) Chelsea College of Arts London College of Communication (LCC) London College of Fashion (LCF) Wimbledon College of Arts You've joined a vibrant community of 19,000 students from more than 130 countries. You're also in one of the best cities in the world for art and design, with lots of opportunities to make the most of student life. To help you navigate your time at university in London, and to take advantage of all there is to offer, we’ve created this handy two-part guide. Read it, make notes in it, do the checklist on the next page and hold on to it for future reference. I hope you have a fantastic time at UAL and I wish you every success for your future. Organised by UAL and Arts Students' Union, The Big Welcome Nigel Carrington includes arrival activities, Vice-Chancellor introductions, wayfinding, events, trip, socials, parties, enrolment and course inductions – everything you need to start your student life. This is part of Making it Happen, a programme designed to make your time as a student the best it can be. You'll hear lots more about it throughout your time here, so look out for ways to get involved. ‘The Big Welcome’ 2 3 Your guideYour to UAL Need to know > What to do in your first few weeks Useful contacts Term dates These are the general university term dates At UAL In London Accommodation Services for 2018/19 but specific dates may vary for 020 7514 6240 some courses. Read this guide Get a TV Licence Counselling Service An easy one to tick off – read the whole You must have a TV Licence to watch Autumn term 020 7514 6251 guide to get set up and settled in. or record programmes on any device as Higher Monday 24 September 2018 they’re broadcast, and to download or Disability Service Education – Friday 7 December 2018 Set up your email account watch BBC programmes on iPlayer. You 020 7514 6156 Further Monday 3 September 2018 You need to set up your UAL account can be fined up to £1,000 if you’re watching Education – Friday 14 December 2018 Estates Helpdesk before you can enrol. Find your username TV without a licence, so make sure you get 020 7514 8000 and temporary password in the information one by going to tvlicensing.co.uk. Spring term pack you have been sent if you’re a UK Health Advice Service Higher Monday 7 January 2019 student or in your offer letter for international Get Council Tax exemption 020 7514 6251 Education – Friday 15 March 2019 students. It’s essential you keep checking This is a tax paid to local councils who Further Monday 7 January 2019 IT Service Desk your UAL email account as it’s where provide services like fixing roads and Education – Friday 29 March 2019 020 7514 9898 you’ll get important news and updates. running community centres. Students on most full-time courses don’t need Student Advice Service Summer term Change your temporary password to pay Council Tax. Contact Student 020 7514 6250 Higher Monday 15 April 2019 You can only log in three times with your Services for an exemption letter. Education – Friday 21 June 2019 UAL Switchboard temporary password before your account Further Monday 15 April 2019 020 7514 6000 is locked, so change it right away by going ‘Council Tax’ Education – Friday 24 May 2019 to . pss.arts.ac.uk Health and safety Register with a doctor ‘Term dates’ We want UAL to be a safe place for all Download MyUAL Whenever you move home it’s important students, staff and visitors, so we take MyUAL is our free student app with all the to register with a doctor as soon as Opening times health and safety very seriously. You’ll essential info you’ll need in one place like possible so that if you’re ill you won’t The university is always open during term time be given detailed safety information your UAL email, timetable, events, jobs, be stuck without medical care. and closed on national holidays. Opening during your course induction, like fire and news and more. Find it on the App Store times vary during holiday periods so please emergency procedures and rules for using or Google Play and log in with your UAL Open a student bank account check the arrangements at your college. machinery in a safe and sensible way. account details. You can do this by going into a bank branch of your choice – we’d recommend National holidays Smokers – please remember that the Get your student ID card going to one close to your new home in Christmas Day 25 December 2018 university doesn’t allow smoking on any of You will receive this at your enrolment London. If you’re not from the UK you’ll Boxing Day 26 December 2018 its premises including around the entrances session. You'll need to present your card to need to bring a copy of your visa and a New Year’s Day 1 January 2019 to the colleges. If you wish to smoke you access all UAL buildings and for printing. valid passport. Easter weekend 19 April – 22 April 2019 must leave the building and be at least May bank holidays 6 & 27 May 2019 five metres away from any doors or openings. Go to your enrolment and inductions Sign up for a Student Oyster card Summer bank holiday 26 August 2019 This also applies to e-cigarettes and vapes. You’ll have already been sent details of these. UAL students are eligible for discounted travel with a Transport for London (TfL) Find out your college opening hours 'Student safety' Student Oyster Card. Find out more online To find out more about health by visiting tfl.gov.uk and searching for ‘Student Oyster Card’. and safety in your college 4 5 Your guideYour to UAL Moodle Libraries and Learning Zones This is our virtual learning environment As a UAL student you have access to all six (VLE) and it's where you’ll find information college libraries; just use your ID card to specific to your course, including your borrow books and other items. You can also timetable and the course handbook as search the online catalogue and have books well as your grades throughout the year. sent to the library that’s easiest for you to get Your course site will have important to, and return them to any college library. announcements and assignment details and should be checked regularly. Our libraries have areas for group and individual study as well as computers, Visit moodle.arts.ac.uk photocopying and printing facilities. You can or access via MyUAL app also borrow a laptop and get help from the library staff to make the most of our huge Technology-Enhanced Learning collection of print and online resources. Coordinators Technology-Enhanced Learning Our Learning Zones are for social and activity- Coordinators (TELCO) are here to help based study in an informal environment. We you with digital learning. TELCO can offer have three – at Camberwell College of Arts, guidance on using a range of helpful tools Central Saint Martins and London College of including Moodle, Online Assessment Communication, open to all UAL students. Tool, Workflow, MyBlog.arts.ac.uk, Turnitin Feedback Studio and Virtual classroom. We will tell you more about the library facilities You can book in time with your college when you attend an introduction during your TELCO for one-to-one support.