AA Floats Safety Ratings at Point of Sale Anywhere

VOLUME 8 ISSUE 8 SEPTEMBER 2017

Confidence for the road ahead.

AA floats safety ratings Dealers feel at point of sale election pinch mmigration policy is looming as a major election issue for dealers. ehicle safety ratings should be access to important distinctions, Stocks I Most parties propose changing displayed with cars at the point of says. immigration policy if they’re part of Vsale, the Automobile Association “Motorists, especially people buying the next government. says. cars for the first time, can easily be over- But Auckland City BMW manag- As part of its traditional call to politi- whelmed by what is available and can ing director Ian Gibson says any cuts cal parties ahead of the election, the AA find it difficult to work out which factors to migrant numbers would hurt his has suggested buyers should be given they should consider most.” business on a number of fronts. the ANCAP and Used Car Safety Ratings Her preference is for cars to be la- “Immigration is a huge one for the during their decision-making belled in the same way as new car industry. New immigrants process. whiteware, with a simple star fuel sales,” Gibson says. AA motoring services rating or Consumer Infor- He’s already noticed that a change manager Stella Stocks says mation Notice attached to in the Chinese government’s mon- New Zealand has an enor- the car to help in the buying etary policy is making it more difficult mous second-hand car decision. to get money out of that country, market with 160,000 im- The move would put little which has impacted his business. ports crossing the border in extra work on the shoulders Bringing migrants into New Zea- 2016, compared with about of dealers, she says. land is also a big factor in keeping 140,000 new car sales. “They are printing out a dealerships fully staffed, he says. New cars are safer than CIN now - is there any extra “We also need immigrants to work they have ever been but the cost to that? I would say very in the dealerships. You can put an ad average age of used imports little.” out there and it doesn’t matter if it’s is rising. VIA chief executive David for a technician, a groomer or a sales- “This means the gap Stella David Vinsen says the industry would person – you get hardly any replies. between the safety perfor- Stocks Vinsen not be opposed to labelling, “I’ve got people from all over the mance of used and new cars especially if it was a simple world working here. The auto industry is widening.” addition to the CIN but he reckons the has developed so much in the last ten For many motorists the safety differ- effort would be mostly pointless. years, we haven’t developed enough ence between cars is not immediately ap- “If it was on the CIN, it could be printed people to cater for that growth.” parent and consumers should have easy Continued on page 49 Gibson says he has brought ten technicians from overseas in the last INSIDE 18 months to top up his team of 25. Winston’s port bottom line 3 VIA chief executive David Vinsen Rules for parking unregistered cars 6 echoes Gibson’s concerns about Push for autonomous trials 7 changes to immigration policy. A visit to Mercedes World 10 3 6 Continued on page 14

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AutoTalk Magazine and autotalk.co.nz are published by Auto Media Group Used EVs on the 8/152 Quay Street, Limited. P.O. Box 10 50 10, Auckland City, 1030. Ph. 09 309 2444. political agenda GROUP EDITOR AUTO TRADE TITLES Scott Morgan oliticians from differ- 021 240 2402 ent parties don’t often [email protected] Pagree on much. But when it comes to the MANAGING EDITOR importance of electric vehi- Richard Edwards cles in the used car market, 021 556 655 they seem to have made an [email protected] exception. New Zealand First’s Denis O’Rourke, National’s Jonathan Young, Act’s David Transport minister Simon Seymour, Labour’s Michael Wood and the Greens’ Julie Anne Genter debated PUBLISHER Bridges recently told AutoTalk transport issue at the Road Transport Forum in Wellington. Vern Whitehead National’s promise to make eventually trickle down to the But he says his party would 021 831 153 one third of the government used car market. also expect a bigger com- [email protected] fleet – or 5000 vehicles – But the party mitment than 5000 EVs to be electric by 2021 will make wants incentives purchased by the Govern- a difference in the used car introduced to help ment, which in time would CHIEF REPORTER market. businesses switch favour the private buyer. Robert Barry 022 0180 998 That’s because when those from petrol or die- Simon “Most New Zealanders buy [email protected] EVs exit the government fleet, sel to electric cars, Bridges second-hand cars. If you give they will get into the hands of she told the summit. businesses a financial incen- private buyers, he says. “If you remove fringe tive to [buy electric] then that SALES MANAGER His colleague National MP benefit tax off company cars, flows on to you and I.” Dale Stevenson 021 446 214 Jonathan Young mirrored you create a second-hand EV Labour’s Michael Wood [email protected] Bridges’ sentiments at the market in three to five years. pointed out that might be Road Transport Forum’s elec- “You’ve got to invest in of more use in New Zealand tion summit in Wellington last infrastructure to give people than other places because OPERATIONS MANAGER month. certainty.” the country produces 85% Deborah Baxter The Greens’ transport New Zealand First trans- renewable energy. 027 530 5016 spokeswoman Julie Anne port spokesman Denis “EVs aren’t the panacea. [email protected] Genter also promoted boost- O’Rourke says it also favours In Australia and the United ing the number of new EVs “phasing out liquid fuels in States, EVs are powered by on the road, which would favour of EVs”. coal.” SUBSCRIPTION SPECIALIST John Stephens 027 530 5023 Port move “pie-in-the-sky” [email protected] Auto Media Group Limited makes inston Peters’ New Zealand First plan port from the Waitemata every endeavour to ensure information contained in this publication is accurate, plan to move all that would see legislation Harbour has been highly however we are not liable for any losses Wcar imports from forcing Ports of Auckland critical. or issues resulting from its use. the Ports of Auckland to container operations to be Carr and Haslam manag- Annual subscription: $84 + gst ($96.60) Northport in Whangarei by moved north by 2027. ing director Chris Carr says Printed by: Alpine Printers. 2019 is being described as Industry reaction to the move is an attempt to political grandstanding. the idea of removing the get publicity. The move is part of a Auckland Council-owned Continued on page 17 autotalk.co.nz autotalk.com.au INDUSTRY SUPPORTERS RECOGNISED BY dieseltalk.co.nz dieseltalk.com.au evtalk.co.nz evtalk.com.au wheeltalk.co.nz identicar.co.nz

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 3 NEWSTALK

Video links customers to service experience

mage Console is connect- service department receives phone. Once you send a ing automotive service a notification. video it’s great – you can Iteams directly with their A message accompanying show you’re telling the customers through video. the video via email lets the truth. Managing director Shaun customer know “You record the licence Fletcher has brought the the cost of the plate so they can see it’s technology, which sends a repair. their vehicle. Normally video of what needs fixing on “It gives the within five to ten minutes, a vehicle, into the New Zea- service team you get the go-ahead.” land market from Ireland. transparency Clay says the system The technology allows to show the Shaun saves his staff plenty of the service department to customer what’s Fletcher time because they’re build trust with the customer going on,” Fletcher says. spending less of it on the which in turn increases sales In terms of the back-end phone. and profitability, he says. software, he says it integrates “I would say it saves Videos are produced by well with dealer manage- them 20 minutes per call.” back during the working day, the service team via a sup- ment systems. Another advantage for Clay says. plied smartphone and sent Giltrap Prestige Volkswa- the dealership is having Fletcher is working to get direct to the customer via gen service manager Shaun video footage as back-up in the product into other deal- text and email. Clay has been using the case the customer accuses erships after the successful The video arrives on a product for six months and staff of damaging the car. Giltrap trial. bespoke branded landing says customers love it. It also benefits customers Email info@imageconsole. page and, once viewed, the “Everyone carries a smart- who don’t have time to call co.nz for more information. Importer launches its own EV brand

ell-known used The supermarket com- committed to the growth of “Many corporates have vehicle importer pany sourced 28 Nissan EVs in New Zealand. made the commendable WNichibo has e-NV200 vans under a For more than a year commitment to a fleet of at launched its own dedicated programme supported by an now, the group’s Fast Track least 30% EVs over the next electric vehicle brand. Energy Efficiency and Con- and Motor Safe compliance couple of years and Nichibo REV was introduced at ev- servation Authority contest- centres have offered free has been approached by world in Auckland last week able fund compli- many fleet managers seek- and will operate in both the grant. ance ing scalable and end-to-end consumer and fleet markets. REV inspec- procurement solutions,” he Nichibo, part of the worked tions on says. Optimus Group, says many closely EVs and “This is akin to what they corporates favour the with to date, have in place with new ve- consistency and service the Food- the dis- hicle distributors; we’ve de- new vehicle market offers stuff’s project manager, tributor has brought well veloped a specialty electric and REV can provide similar signwriters and other project over 1000 pure EVs into the vehicle division and brand to security. stakeholders to streamline country. best serve these needs.” Apart from direct fleet the entire process. “To have put about 25% of REV is also offering a ded- sales, the REV brand could The e-NV200 model is New Zealand’s total number icated EV warranty policy. be extended for use by not sold new in New Zealand of EVs (including PHEVs) on With the brand launched, Nichibo-partnered used so the vans were sourced the road is an achievement Nichibo is now keen to speak vehicle dealerships. overseas with REV supply- our entire organisation is with potential dealer partners Foodstuffs is one of REV’s ing compliance and back-up extremely proud of,” Nichibo to leverage it as a national first high-profile fleet cus- services. managing director Robert brand identity. tomers. Nichibo says it’s firmly Young says.

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Parking advice for dealers

here exactly are authorities aren’t always clear warden mistakenly ticketed ing situation but dealers allowed to on, as Rod Milner discovered a vehicle parked on private dealers should be Wpark unregistered, recently. property at his dealership. aware of several unwarranted and uncertified He successfully fought VIA technical services key points. vehicles? to get a fine waived after an manager Malcolm Yorston At the top Malcolm That’s a question even the Auckland Transport parking says it can be a confus- of the list, they Yorston should not park vehicles that are unregistered, unwarranted or uncertified on the road, or they will get a ticket, he says. “If there’s off-road parking or they lease parking from a third party, it’s quite okay to park the vehicle there.” Yorston says dealers also need to be aware of where the boundaries to their properties are in case a ticket dispute arises. Care is also needed when driving cars with trade plates, he says. “A trade plate won’t cut it unless it is being used on a demonstration or something like that. “If it is being used as a genuine part of the business, like a demonstration for a customer, that is okay because it is a legitimate part of business. “If it is used for running down to the shops and picking the kids up from school, it’s not a legitimate part of the business.” Dealers should think twice before parking unregistered, unwarranted and uncertified vehicles in public, Yorston says. “If you’re on the roadside, footpath or grass berm, you’re asking for trouble.” Auckland Transport spokesman James Ireland told AutoTalk it doesn’t record how many tickets are issued to car dealers compared with other road users. However, he says AT finds the vast majority of dealers are courteous and follow the rules when parking their vehicles on the road.

6 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz NEWSTALK

Plenty of scope for Disruption he automotive industry is undergoing Ta massive and ever autonomous trials quickening transformation. Some say it will see more change in the next ew Zealand-based is a massive political issue Peninsula, shows it can be five to ten years than in autonomous driving and practical issue, particu- done, he says. the past 50. Ntrials might be in their larly in Auckland and other “With the Rocket Lab So what are the five key infancy, but long-term the high growth areas of New launch we’re finally being disruptive factors facing the technology has the poten- Zealand.” recognised as somewhere industry. tial to change how we use It also has implications for that’s not just about sheep 1. The impact of EVs. Be transport, including a shake- the vehicle ownership mod- and The Hobbit.” prepared for change up of the vehicle ownership el, with fewer people likely to A mix of tech-savvy peo- – big change. Electri- model. ple and a varied landscape fication ranges from HMI Technologies Ltd has makes New Zealand an ap- all-electric to hybrids. partnered with Christchurch Disruption pealing place to test autono- Dealerships are being International Airport to test a mous vehicles, Bridges says. warned to adapt. Will Navya Arma electric shuttle “Our competitive ad- direct selling, like Tesla, on private airport roads. And vantage is pretty simple. It’s have much impact? Volvo New Zealand put on interesting geography and a 2. Mobility as a service: an autonomous display at lot of clear space. You can Seen as the biggest

the New Zealand Traffic Insti- Simon Dave Verma Coby go from sun to snow in a disruptor to business tute conference last year in Bridges Duggan short space of time.” models rather than new Tauranga with its XC-90. HMI Technologies new in- technology. City dwell- Transport minister Simon buy cars because they won’t itiatives director Dave Verma ers especially won’t Bridges says there’s more have to, he says. says the trial at Christchurch need to own a car, leas- scope to expand on the “With young people, all Airport covers many bases. ing one or using various technology being tested they want to own is a smart- “The objective for both ride or car-sharing here. phone. [With autonomous HMI and Christchurch Inter- services instead. “I’ve got no doubt the vehicles] they can order a national Airport is to develop 3. Intelligent systems: In- future is connected, auton- car and take it where they a complete understanding volving all sorts of new omous, shared and electric,” want.” of all the elements involved technology for vehicles. he says. If the Government is re- in the autonomous vehicle Some of it, like pedes- “We will have to deal with elected in this month’s elec- space - their use, operations trian collision warning that, whether we’re practi- tion, Bridges says he won’t and associated infrastructure systems, are in new cally ready or not.” be giving up on the autono- requirements.” vehicles now. Others Autonomous technology mous test bed idea. The airport trial could could include under- might not be the norm for “If I keep the portfolios I eventually lead to an au- road charging for EVs the next ten years or more will get back over to Silicon tonomous vehicle shuttle or using mobile robots but Bridges says it will “radi- Valley and Israel and work to service taking passengers (drones and ground- cally change the way we get bring more technology and a short distance from the based) for deliveries around”. trials to New Zealand.” terminal to rental car depots and factory work. “What it means in a real Success in similar fields, or other customer services. 4. Driverless vehicles and sense is it’s going to be such as Rocket Lab launch- autonomous public about congestion, which ing rockets off the Mahia What about passenger cars? transport: Most are in Volvo New Zealand the trial stages but ex- general manager Coby pect big developments Duggan says last year’s XC- soon. 90 demonstration drive in 5. Connected journeys: Tauranga highlighted what Modes of transport vary the technology could do at according to customer that point. needs. Could range “The pilot assist at that from public transport stage was the most ad- and services like Uber vanced autonomous tech- to electric scooters or nology. It’s been enhanced e-bikes. Continued on page 8

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 7 NEWSTALK

Plenty of scope for autonomous trials

Continued from page 7 mous. get more familiar with it.” through Volvo but he says further for 2018. Autonomous vehicles But autonomous technol- there’s worldwide competi- “The pilot assist can brake might be a strange concept ogy needs roading infra- tion for that honour. for itself, accelerate for itself for some members of the structure to be up to scratch. There are three large and steer for itself between public but they will eventu- “It’s quite geared towards Volvo trials starting soon in lane markings. ally become more and more infrastructure, which proves Gothenburg, London and “Every model brings with commonplace, Duggan says. the value of good quality Shanghai, he says. it another set of enhance- “It’s quite disconcerting lane markings. In the Gothenburg trial, ments. It started life as intel- for some customers. Au- “The tricky thing is tech- fully autonomous XC-90s will ligent cruise control.” tonomous driving is never nology in cars is moving be given to Swedish families. The XC-90 offers level 2 about taking away the fun much faster than infrastruc- Back in the Kiwi market, or partial autonomy, with the bits. It’s about taking away ture is. We need to be clear Duggan says it’s too early driver able to take back con- the boring bits. about what the infrastructure to know how autonomous trol. The scale ranks vehicles “For us it’s about rolling requirements are.” driving will affect the car between one and five, with out the technology as it ar- Duggan would like to see ownership model. level 5 vehicles fully autono- rives and as the customers more autonomous trials here Autonomous hardware Disruption

utonomous vehicles The same system is used ings from the black road sensors are also used in are already in trials with adaptive cruise con- surface. low-speed collision avoid- Aacross the globe, trol, which activates when The software uses speed ance systems. utilising suites of systems traditional cruise control is and trajectory data from In the case of Tesla, that to keep them running set. Radar keeps the vehicle the car and waits for input array is used in its semi- straight and true. a predetermined distance from the driver before it autonomous “Autopilot” Some of those features feature but it also includes are as old as the motor sensors in the B-pillar and vehicle itself; others are door mirrors for 360-de- innovative and complicat- gree object detection. ed systems. All are being High-end Mercedes S brought together to work and E-Class, BMW 7 Series, in sync with each other. Volvo S and XC90 and Subaru’s EyeSight pack- Infiniti Q50S use similar age is one of the most variations but Tesla’s is re- notable systems currently garded’ as one of the most available for use in au- advanced, high-fidelity tonomy, and many manu- semi-autonomous systems facturers have their own now available. names for their proprietary These core collision systems. avoidance systems all Autonomous emergency collaborate to identify braking is the first line of objects, trajectory, depth- defence should something of-field, vehicle inputs and go wrong up front. environmental awareness Radar identifies an controlled by the vehicle’s object before the car and, electronic brain. based on the vehicle’s Unlike a plane which has speed and whether the away from the one in front, electronically engages very few hazards to map, driver is making throttle, stopping entirely if neces- steering actuators to make negotiate and avoid, au- brake or steering inputs, sary. minute corrections to tonomous vehicles require reacts by electronically Lane departure warn- guide the vehicle on a safer enormous data-processing executing 14kPi of pressure ing and lane keeping assist trajectory inside the lane capabilities and incredibly (more than any human leg are sibling systems, again markings. accurate systems that don’t can apply) to the braking using radar to distinguish Rear cross-traffic alert make mistakes. system instantaneously. white or yellow lane mark- and front and rear parking

8 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz NEWSTALK

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 9 NEWSTALK

The new car sales suite.

The impressive display of a Mercedes F1 car. The Brooklands track. A fleeting visit to heaven During a recent family trip to the UK, Auto Media Group chief reporter Robert Barry visited Mercedes-Benz World with his nephews Alex and Andrew Pietrzak to experience the facility which opened to the public in October 2006.

or Mercedes-Benz fans, ership and service centre as off-road experience it’s heaven on wheels. well as an exhibition of cur- course as well. F Mercedes-Benz rent and classic cars, an AMG Located on the World comprises a full deal- high-speed test track and an historic site of the former Brooklands racing circuit in ARTISTS IMPRESSION Weybridge, Sur- Mercedes-Benz 190 cabriolet. rey, the complex is spread over three floors. facility entrance is a McLaren More than 100 Mercedes- Mercedes Coupe, but unfor- Benz cars are on display tunately the security guard including a 300SL Gullwing, prevents us getting too close 600 Grosser and 300 SEL, to the customer’s vehicle. as well as the full range of Inside we find a cinema, current models, including the restaurant, simulator studio, AMG sports and performance cafe, displays and exhibitions, range. event spaces and a shop. Entry is free and more The impressive facility than three million people hosts new vehicle launches have visited since it opened. and karting events. F1 lu- For Lease Lurking in the dealership’s minaries who have skidded Ideal car yard sites service bay near the Continued on page 12 622 Great South Road, Manukau – Central Manukau location For lease – Two lots 6,000sqm each with 55m of road Jarred Hill frontage per lot 027 552 7208 – Contact Sole Agent for further details

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Kids can learn to drive at Mercedes- We’ve got John Surtees’ 300SL Gullwing. Benz World. New Zealand covered!

Our Autosure Account Managers are exactly where you need them. Supporting dealers to drive their sales forward. Mercedes-Benz Vito Marco Polo Mercedes-AMG C63 Black series coupe. camper.

Continued from page 10 joy-stick. The vehicle was no around its track in an AMG car doubt a design study for the Wendy BDM include Stirling Moss, the late release of the 1998 W220 S- John Surtees, Lewis Hamilton, Class but the joy-stick didn’t Brad Kevin Jensen Button, Mika Hakkin- make it into production. en, and DTM champion Bernd Visitors to Mercedes- Craig Schneider. Benz World don’t have to Barry During our visit, Mercedes- be content with just admir- Kerry Paul Benz World had curated an ing the cars or browsing the exhibition to honour the merchandise in the shop. A Daniel late British motorcycle and variety of driving experiences Daniel Formula 1 driver and team are available to anyone over owner John Surtees who died 1.5m tall. Todd in March this year, aged 83. From a hot lap in an AMG The tribute to the racing GT coupe to an hour off-road Heather legend features some of the in a Mercedes-Benz GLE SUV, vehicles Surtees drove, in- there is an option to suit all cluding his personal transport tastes. David in the late 1950s - a bright We chose to try a 30-min- red Mercedes-Benz 300SL ute off-road experience in Heather/ Gullwing coupe that takes a GLE 250d, which for the David pride of place at the start of three of us comes to 150 the exhibit. pounds. Not a cheap exercise Other motorsport exhib- but certainly well worth the Warren its include a deconstructed investment to experience the Formula 1 car hanging from ability of the GLE fitted with the ceiling in the fashion of a a Mercedes-Benz off-road children’s mobile. Thankfully, package that includes a low Territory boundaries Lewis Hamilton’s Formula 1 ratio transfer case. are indicative only. car remains fully intact, as Should you find yourself in does the 2007 McLaren-Mer- the wilds of Surrey with a free cedes F1 car. day, Mercedes-Benz World An interesting concept is well worth a visit, as is the Confidence for the road ahead. car on display is the 1996 nearby London Bus Museum Mercedes-Benz F200 Im- and the adjacent Brooklands www.autosure.co.nz | 0800 267 873 agination Concept coupe, Museum complete with a re- which eschewed a steering tired British Airways Concorde wheel for a centrally mounted on display.

12 | AUTOTALK JULY 2017 | www.autotalk.co.nz NEWSTALK

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 13 NEWSTALK

Dealers feel election pinch

Continued from page 1 would definitely have an impact on the “Closing off or slowing down immigra- bottom end of the market. Ian Gibson Jonno David David tion would have a two-pronged effect. “People tend to buy something Leonard Vinsen Crawford It would slow down demand and there cheaper while they get themselves would be fewer people to satisfy that established.” an impact as buyers wait to see what demand,” Vinsen says. He’s hoping the usual seasonal up- will happen, dealers say. It could also worsen staff shortages at swing in sales over the summer months “People are just sitting on their hands, dealerships across the country, he says. among travellers and new migrants isn’t not wanting to commit to much,” Gib- Used car dealer Jonno Leonard from affected by the election result. son says. Rockstar Cars in Devonport, Auckland “It will be reasonable through Sep- says a crackdown on immigration could Change of government? tember, but it won’t be a legendary take a toll on his business. Uncertainty about which party will be month.” “If you hit the brakes on immigration, it in government after the election is having A change in government could also dent confidence, Gibson says. But he’s confident about the prospects for the rest of the year and moving into 2018. “I’m expecting the rest of 2017 to be relatively strong.” The New Zealand Automotive Industry’s software provider of choice Leonard agrees events like elections can stall business. “There’s generally a sit-on-your- hands situation at election time. When- ever there’s a major sporting event, there’s a setback in the market.” 35 Years If a change of government did dent 3,000 Clients market confidence, it could cause some 10,000 Users can’t be wrong! supply issues, he says. “We do source cars locally from Automotive & Industry IT some of the bigger players. If those guys slow down, we don’t get so much stock offered to us.” ADP Autoline: The world’s most popular Dealer and Distributor But being at the “affordable” end of Management System from the world’s largest provider. the market does offer some protection from economic issues, Leonard says.

Change is coming NZ’s most installed and fastest growing Dealer and Fleet Management System with over 400 installations. Autonomous technology, the in- DEALER MANAGEMENT IT crease in electric vehicle uptake and decarbonisation are just some of the issues facing the industry. NZ’s acclaimed Workshop Management System runs 50% of Motor Industry Association chief independent motor industry service and repair businesses. executive David Crawford says politi- AUTOMOTIVE SERVICE IT cal parties are looking at the issues after hearing them speak at the recent Road Transport Forum election summit. TSI Group’s own computer hosting and cloud services division, and But it’s not clear if they’re on the right NZ’s largest automotive industry specialist IT services company. track, he says. “A lot of policies are still focused on the three to five-year window. I’m not proudly exports Kiwi know-how and expertise to the world with clients in 24 countries. sure they’re grappling with the longer- term things. “You look at the pace of technologi- cal change and I’m not sure they’re asking the right questions. I have concerns about what the regulatory environment can keep up with.” Contact: Paul Wilkinson [email protected] 09 5832482 0274475514

14 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz NEWSTALK

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 15 SHIPPING SHIPPING AND LOGISTICS FEATURE Congestion issue will likely settle itself

he congestion that “Things appear to have import numbers will follow.” service and support. has seen hold-ups now cooled somewhat and A shift in shipping prices “With new players in the Twith vehicle arrivals on we are seeing a forward has also meant some shipping industry trying to Auckland wharves looks set decrease in second-hand car container-shipped vehicles get in on the New Zealand to wane, Autohub acting chief arrivals of around 20%. have shifted to roll-on-roll- scene, ‘elbowing’ in on what executive Frank Willett says. “I believe the off (RORO) services. was an already well-serviced High volumes, a short- current boom “Recent container price market has put downward age of storage space and is cooling if you increases made it prudent pressure on pricing. compliance systems at their regard customer to convert our container “Like all parts of the used limits have seen delays in feedback and service to RORO in order to vehicle supply chain, margin the delivery of both new and forward book- continue being able to offer compression is occurring used vehicles through the Frank competitive pricing.” ings but this Willett rapidly.” port in recent months. could easily take That can also have an im- It is a slight negative on a off again should we suddenly Increased competition pact on the quality of service, huge positive - a booming experience a large immigra- A booming market has Willett says. market. But Willett says it tion influx or reasonable brought with it additional “While we are doing eve- looks like an easing market income tax cuts. competition, Willett says. rything to maintain service is likely to settle the conges- “Then again, if North Ko- “With the downturn in levels, volumes need to tion issue. rea and the United States can what previously were large increase to preserve profit - “Current congestion is- no longer play nicely, this global markets for used ex- not a strange concept as all sues... these should more or could have a very negative ports from Japan, New Zea- parts of the supply chain are less solve themselves as the impact on our industry.” land has become the market trying to do this.” market settles. Willett says the new car of choice,” he says. Importers offered cheap “There appears to have market appears to have am- “This has attracted not shipping packages need to been ‘the perfect storm’ re- ple stock and that could see only more vehicle suppliers to be sure they compare “ap- cently where there were good a fall in high arrival numbers. consider supply to New Zea- ples with apples”, he says. buying conditions for second- “The new car sector land but more shipping and “Often exclusions or hand cars, strong onshore appears to have also seen logistics entities joining in.” unidentified costs appear, demand backed by strong good conditions but current That’s having an impact making such offers not all positive immigration and finan- onshore stock levels are high on pricing which could lead they seemed to be in the cial confidence,” Willett says. which suggests a reduction in to decreases in customer beginning.”

The market leader for over a decade. Shift to the Autohub Team and experience the Autohub difference.

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16 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz SHIPPING SHIPPING AND LOGISTICS FEATURE Port move “pie-in-the-sky”

Continued from page 3 with Auckland Council as the “For North- “It is hard to see Win- port’s owner. land, the port’s ston’s latest publicity stunt as “No decision’s going to expansion Winston Chris Carr David Phil Goff Peters Vinsen anything other than a cynical be taken unilaterally about would spark vote grab and an effective what the future of the port Northland’s economic “This is a cast-iron com- headline grabber. might be. It needs to be renaissance with an unprec- mitment from New Zea- “In the latter he has suc- negotiated.” edented innovation for New land First but it needs New ceeded at least and the Peters says the move Zealand exporting.” Zealand First to be in a former depends on the intel- would be a win-win for New Zealand First also pivotal position to demand ligence of the electorate.” Auckland and Northland. plans to create the country’s it,” Peters says. Carr says moving all car “The benefits for Auck- first Special Economic Area “That requires people in shipments to Whangarei by landers of getting 77 hec- near Northport. It would Northland and Auckland to 2019 would be logistically tares of their waterfront back be duty-free, GST-free and seriously adjust how they impossible. in the 2020s is incalculable. tax-free. plan to vote.” “It would do nothing but add costs to all New Zea- landers and add considerable traffic to the highway between Auckland and Whangarei.” VIA chief executive David Vinsen agrees Peters’ plan is VEHICLE fatally flawed. “He’s making promises he knows he’s never going to be SHIPPING able to deliver on.” Any changes in infrastructure would take a long time and involve serious capital EXPERTS expenses, he says. The proposal doesn’t make sense “economically, logistically, from a road safety perspective or from an environmental perspective”. “The only way it makes sense is it gets Winston publicity.” If the plan was to go ahead, Vinsen estimates there could be almost 90,000 truck movements to and from Whangarei to Auckland every year, with trucks coming through every three minutes. “People standing in Wark- worth are going to see trucks JAPAN TO NEW ZEALAND coming through night and day. LEADING VEHICLE SHIPPING & LOGISTICS PROVIDER “He can’t just wave a wand Direct service to Auckland, Lyttelton, and magic the port away. It’s pie in the sky stuff.” Wellington and Nelson Auckland mayor Phil Goff wants the port moved MATT MCCULLOUGH PHONE: +64 9 373 5881 at some point in the future // but says any changes would [email protected] // dolphinshipping.co.nz have to be worked through

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 17 SHIPPING SHIPPING AND LOGISTICS FEATURE Wheels in motion for Asian RORO

he huge number of the volumes that are coming “The market supports to get to Northport, 14 to cars coming into the in. For shipping, selling deck a Kiwi-owned company. Auckland and 16 to Lyttelton. Tcountry has prompted space on our own vessel is a People like to support a local The Lyttelton service is Mike Holden to start up a fairly safe industry to be in,” brand and keep the money in proving particularly popular, pure car carrier shipping he says. the country.” Holden says. service. “There’s further volume The Northport stop is a “We’re finding demand The monthly Asian RORO coming through, which is trial at this stage, he says. is quite good, with access service between Japan reflective of a buoyant “We thought we’d test the tunnels damaged after the and New Zealand will Kaikoura begin in Japan on earthquake.” October 24, with a trip Asian to Auckland via North- RORO of- port in Whangarei fers a range using its own ship. Mike Holden of options It will also stop New Zealand economy.” waiting time there. Northport for customers, including a at Lyttelton every second Shipping space to New doesn’t have compliance pre-payment system which month. Zealand and Australia will centres but vehicle trans- requires booking in advance. Holden has a lengthy tighten excessively once porters can bring the cars to That gives a six to 12-month background in shipping, manufacturing in Australia Auckland for processing. guarantee of shipping space moving everything from logs ends in October. “You’re replacing the local for clients. and project cargo to oil tank- The name Asian Roro internal journey from the Holden says the service ers and iron ore ships for the was chosen because of the Ports of Auckland to the lo- will ship new cars, used past 28 years. geographical activities of the cal compliance centre.” cars and anything else with “The basis for getting business and the industry its In terms of timings, it’s wheels. Asian RORO off the ground is involved with, Holden says. estimated it will take 13 days

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18 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz SHIPPING SHIPPING AND LOGISTICS FEATURE Why containers? Speed versus cost

ost used vehicles inland transport costs.” demand for cars, instead of its six facilities in Japan, this entering the country RORO shipping provides being subject to shipping change has not impacted its Marrive on roll-on liner schedules and sailing of general cargo through offering and it has continued roll-off (RORO) ships but days suited to dealers’ needs containers. offering a container service to containers continue to be with quick transit and regular- “However, for those deal- Auckland. popular with some. ity, calling on multiple ports in ers in New Zealand who are “With Centreport in A recent proponent of the Japan and servicing the main looking for a competitive Wellington now open for container has been logistics ports in New Zea- edge and can manage their containers again, a total of operator Moana Blue. Its land with a consist- stock and buying patterns eight ports in New Zealand general manager Matt Bat- ent capacity to meet to cater for longer shipping are available.” tle says the approach offers market demands, cycles, containers are a vi- Dealers considering con- some advantages, particu- Battle says. able option from Auckland tainers versus RORO don’t larly for dealers away from Transit times for Matt Battle to Dunedin and all ports in need to choose between one the main vehicle ports. containers are longer. between.” service or the other because “Having become estab- “Container shipping, while Battle says a significant Moana Blue can easily cater lished in the RORO market, offering weekly departures shift in the container mar- for whichever is suitable on Moana Blue added container and arrivals and a greater ket at the beginning of 2017 a car-by-car or day-by-day shipping to its service offer- number of ports of discharge saw Auckland effectively basis, Battle says. ing in late 2015,” Battle says. in New Zealand, typically has removed from container “Need stock in a hurry? “Container shipping has longer transit times, often schedules for cars for service RORO is the fastest way long been a popular service including trans-shipment providers who rely on con- to land in the cars in New mode for dealers close to alongside limited load ports tracting shipping lines for an Zealand. For lower value non-RORO ports such as in Japan. end-to-end service. purchases or just making Tauranga, Napier and Dun- “Additionally, any con- “However, due to Moana the most of low prices in edin because containers offer straints on space and avail- Blue investing heavily in Japan Japan or a good exchange direct shipping to the regions ability for containers are not to provide its own container rate, why not split between and consequently reduce necessarily related to the vanning service in three of RORO and container?”

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AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 19 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Mazda scales the mountain

azda New Zealand domain of the European Mazda claims the i-Activ a take-off on a slippery - in has entered terri- brands.” all-wheel drive system is this case, snowy - hill. Mtory normally held The snowy testing predictive rather than reac- The vehicle can note by the European brands, grounds are challenge tive. It uses 27 information the temperature, angle exposing its cars to scrutiny enough for any vehicle to sources to analyse where and steering angle, know- in the tough conditions of tackle, though with the sun torque is required. ing torque is required to be the “Snowfarm”, high above shining and temperature ris- It is never entirely front- sent to the rear wheels for a Queenstown ing, the thin crust of ice on wheel drive; it shares smooth take-off. A tradi- The Southern Hemi- the surface quickly cracked. between 1-50% of torque tional system would require sphere Proving Grounds While slightly truncat- to the rear wheels. It always the front wheels to spin first and Mazda hosted Kiwi and ing the fun, that gave us a preloads the rear wheels to before torque is transferred. Australian media on one of chance to see what the cars avoid backlash through the GVC was more noticeable the last days the site was can do when the conditions drivetrain on take-off. in the snow than on a dry functional in the winter. get tough. In most conditions, it is road. Ultimately, Mazda plans Mazda was keen to show claimed not to have the fuel We had the chance to to open the experience to off two of its key chassis penalty applied to most all- drive both the new CX-5 the public - in the same way technologies. Key to its push wheel drive systems and is with the technology and the BMW, Audi and AMG regu- is the i-Activ all-wheel drive more fuel-efficient. Part of CX-9 which will get it in an larly do. system and its G-Vectoring that comes down to weight upcoming update. “We believe we are the Control (GVC) system, which reduction. Compared to the The CX-5 felt crisper first Japanese brand to hold controls torque applications CX-7, the CX-5’s all-wheel turning in on the Snowfarm’s an event like this here,” through the front wheels to drive hardware is a whop- handling roads, the subtle product planning manager assist in smoothing vehicle ping 38kg lighter. weight shift caused by the Tim Nalden says. cornering and improve pas- So how is it predictive? GVC assisting front-end “This is normally the senger comfort. Mazda’s prime example was Continued on page 20

20 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Continued from page 20 driver behaviour to maintain systems are designed to step technology. A set of snow traction and bite. progress - backing off steer- in later than others. tyres fitted to an MX-5 RF Both cars were flogged ing input to avoid power On the snow, that means made for hilarious fun. around coned slaloms and being hobbled too far while lifting off the gas mid-cor- Mazda might have a lot both performed exception- making the turns. Even the ner aggressively can result of tech but it can still throw ally. cracking ice and snow failed in a small amount of rear- a little zoom-zoom into the Only when making in- to slow progress. end drift - fun but still safe. mix. credibly tight turns did they Mazda suggests its driver- Of course, it was not all require much of a change in first ideology means its about the all-wheel drive Mazda NZ in EV play Mazda New Zealand’s although it is a long-shot Norway, and Japan are the next significant step national marketing manager for New Zealand, Harris says probably top of the pile. being SkyActive-X. Glenn Harris told journal- Mazda New Zealand is still When you look at the vol- The brand has achieved ists in Queenstown for the trying to get it here. ume argument, it is a hard an industry holy grail, event that the internal com- “We have signalled our thing. perfecting compression bustion engine is not going interest to Mazda Motor “We will shout and bang ignition in a petrol engine. away but that does not Corporation to have New as loud as we can and see It was demonstrated to mean the brand is ignoring Zealand considered a mar- what happens.” media in Europe last week electric vehicles. ket for that electric vehicle Until then Mazda still has and can reduce fuel use by It plans to have one technology,” he says. tools to improve the effi- 20%-30% and dramatically on the road in 2019 and “Markets like California, ciency of its petrol engines, cut emissions levels.

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 21 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Volkswagen NZ chases premium sedan market

olkswagen New Zealand and the SUV-like Passat All- says it has tried to package as sist and emergency assist, wants its new premium- track, he says. much technology, safety and city emergency braking, Vfocused Arteon to lure “We’ve sold 13 Passat se- luxury into the new Arteon as front assist with pedestrian buyers away from luxury cars dans year to date [so] there’s a it possibly can. monitoring, side assist, lane such as the BMW 3 series, lot of room for improvement.” Its list of standard equip- assist and driver alert fatigue Mercedes-Benz C-Class, Volvo Retaining exclusivity ment includes a Discover warning system. S60 and Jaguar XE. among future Arteon buy- Pro Navigation system There are only three The company is importing ers won’t be an issue - the with 9.2-inch glass cov- extra-cost optional choices just one version of the all- company’s allocation is 40 ered touchscreen, gesture for the Arteon R-Line 4Mo- new all-wheel drive Arteon units until the end of 2017 control and ‘App-Connect’ tion - larger 20-inch alloy five-door liftback in a com- and national sales manager functionality. wheels, a panoramic sunroof prehensive R-line specifica- Rodney Gillard reckons he Other standard features and a Dynaudio surround tion from $74,900. has confirmed orders for 20 include a 12.3-inch active sound system. “Globally the Arteon is units so far. info display, head up display, A 206kW/350Nm 2-litre an important car for Volk- Volkswagen New Zealand LED tinted rear light clusters direct-injection turbocharged swagen but in New Zea- passenger car sales are 26% up with dynamic indicators, engine transmits power to all land, we are targeting the year on year and Gillard says Nappa leather upholstery four wheels through a seven- premium segment, not the the Arteon will reinforce the with 14-way adjustment speed dual-clutch automatic mainstream segment which premium-ness of the brand. ergo comfort seats, and transmission. VW quotes a is dominated by the Toyota Already some previous Climatronic tri-zone air- zero to 100kmh sprint in 5.6 Camry,” Volkswagen New Volkswagen CC buyers have conditioning with automatic seconds. Zealand general manager indicated their interest in the air recirculation. The Arteon R-Line 4Mo- Tom Ruddenklau says. car but Gillard says there has Driver assistance systems tion can comfortably accom- The company will no also been considerable inter- include an area view camera, modate three passengers longer offer the slow-selling est through the website from LED headlights with dynamic in the rear seat and has a Passat sedan but will instead non-VW buyers too. light assist, adaptive cruise generous luggage space of focus on the Passat wagon Volkswagen New Zealand control with traffic jam as- 563 litres.

Auto Media Group briefly drove the Arteon R-Line 4Motion on the day of the media drive programme through some challenging torrential rain through the Waitakere ranges. We can report the Arteon is a quiet and capable motorway cruiser with an interior and upholstery offering a luxurious ambience while retaining the comfort and ergonomics expected of a Volkswagen. The 4Motion system provides a sure-footed drive in wet conditions and drivers can choose from a range of settings to set the car up to perform and handle to individual preference. Whether or not the Arteon R-Line 4Motion will become a threat to the BMW 3-Series or Mercedes-Benz C-Class remains to be seen but it does offer a solid European alternative in the competitive premium sedan segment.

22 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

A range of classics line a cleverly designed ramp which avoids low-riding cars bottoming out between floors. The $40 million luxury car showrooms and offices. New Auckland home for Aston Martin jaw-dropping luxury as one of the best in the tion with Giltrap Group when includes a café and state-of- car showroom has world for Aston Martin, the the opportunity arises. the-art workshops that can Aopened in Auckland car maker’s Asia Pacific presi- Nilsson is no stranger to be viewed from glassed-in with the public calling in for dent Patrik Nilsson is also New Zealand, having spent mezzanine floors. an open day on September 2. delighted with the company’s six months here as a student, The full facility will have The $40 million project popularity in New Zealand. including “picking lily bulbs” about 26 staff working over took three years to build and “New Zealand is absolutely and working in a South Island three levels. is home to the Giltrap Group. fantastic – United Kingdom fish and chip shop during “We’re absolutely rapt to Aston Martin Auckland is sales are usually higher but in his gap year before studying be in this. It’s been a long now housed in the nine-level, August on year-to-date New towards science and business time coming and in 14 years 5900 square metre building. Zealand was 1% more, with degrees in Sweden. with Aston Martin, this is the It is to be joined by 41% market share.” He was in Auckland in pinnacle for me.” Lamborghini this month and Car-related plans are being Bentley in October. made for use of the Giltrap The floor space can site across the road, Brinck showcase up to 15 vehicles says. alongside a service centre, Aston Martin Australia delivery suite and two cus- and New Zealand regional tomer lounges. manager Kevin Wall is also The showroom at 119 Patrik Nilsson Kevin Wall with the Red Bull racer. “extremely proud” of the Great North Rd in Grey Lynn development. displays the entire Aston Mar- The new facility reflects March for the unveiling of “The timing could not tin range over two floors. accelerating interest locally, Aston Martin’s new flagship have been better” he says, Its unveiling on August with Aston Martin Auckland Super GT, the Vanquish S. with the DB 11s and a range 17 included the first New boasting one of the strong- Now living in Singapore, of new cars, including the Zealand showing of the Aston est market shares in the Nilsson has more than 14 electric RapidE, due in the Martin V8 Vantage S Red Bull world for the brand, he says. years’ experience in the next few years. Racing Special Edition. Describing the showroom automotive industry’s luxury The new facility allows for Others among cars worth as a benchmark for Aston segment, including with electric charging. more than $12 million on Martin dealerships world- McLaren, before taking up his The building is also target- display was an Aston Martin wide, Nilsson says there’s present role in early 2015. ing a five-star Green Star Vulcan, Vanquish Zagato, much more to come from Aston Martin Auckland design rating for sustainability, One-77 and DB5, with a DB11 the marque including the general manager Greg Brinck believed to be the first build- 8 also due. possibility of opening a South is also “blown away” with ing of its type here to do so. Describing the showroom Island dealership in conjunc- the new showroom, which

Guests at the unveiling check out part of the Photographer Ashleigh Monaghan gets close to Greg Brinck shows visitors the workshop view from showroom and workshops. a Vanquish Zagato. the mezzanine floors.

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 23 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

VW’s Crafter puts the focus on commercial olkswagen is marking the ar- where the runout model took 43 sales 35 MWB six-speed manual retails from rival of its all-new Crafter van and in the year to date ending June 2017. $69,990, and its engine can also be Vcab-chassis model range with a re- Ruddenklau reckons Crafter should optioned for the 35 LWB and 35 EWLB newed focus on its commercial business. grow to more than 300 sales a year models too. Two Volkswagen commercial vehicle and its smaller sibling the Transporter An eight-speed automatic will be dealerships and a commercial vehicle ser- to more than 500 sales annually. available on all versions before the end vice centre are set to open in Auckland. All New Zealand-bound Crafter van of 2017. Volkswagen New Zealand general models have a Euro 6 compliant 2-litre An option of 4Motion all-wheel manager Tom Ruddenklau told AutoMe- inline four-cylinder turbodiesel en- drive with the eight-speed automatic dia Group the new stand-alone com- gine, available in two states of tune - a transmission will be available to all mercial dealerships will be established by single turbocharged 103kW/340Nm models except the Crafter 30 Runner the Giltrap Group in the city and Tristram unit as standard, and an optional and next year. European on the North Shore. more powerful twin turbocharged The heavy-duty Crafter 50 rear- In addition, Continental Car Services 130kW/410Nm unit. wheel drive van and cab-chassis mod- is to open a new VW commercial service The initial line-up consists of the entry els will begin arriving in 2018 as will the centre in Vestey Drive, Mt Wellington. specification front-wheel drive medium 4Motion variants. Ruddenklau believes there is plenty wheelbase (MWB) 103kW Crafter 30 All Crafter van models offer a of growth opportunity across the VW Runner six-speed manual for $59,990. 50,000km service interval for greater commercial range of Caddy, Transport- Next up is the front-wheel drive 103kw uptime on the road. er and the new Polish-built Crafter. Crafter 35 MWB (pictured here) six-speed Volkswagen New Zealand has also The Crafter will spearhead Volkswa- manual from $65,990. Long wheel base teamed up with local supplier Auto gen New Zealand’s commercial vehicles (LWB) and extended long wheel base Transform to offer a premium and a renewed focus on growing its business, (ELWB) versions are also available. luxury 12-seat minibus package on the particularly in the large van category The front-wheel drive 130kW Crafter Crafter 35 MWB.

24 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Haval ready for New Zealand customers hinese SUV brand Haval has $30,990 and the Lux from $34,990. Haval chief marketing officer Tim launched itself into the New Zea- The Premium models offer very Smith says the company also wants to Cland market, appointing its first high levels of specification and the select dealerships in Whangarei, Hamil- three dealerships and supplying the first Lux models add luxury touches such ton, Hastings and Palmerston North as two models in its five-vehicle range. as man-made leather, heated seats, its agents. The company is introducing the heated mirrors, bigger alloy wheels, “We want to have more than nine compact H2 SUV and mid-size H6 SUV kerbside camera and dual-zone climate New Zealand dealerships representing into the local market in Premium and controlled air-conditioning. Haval by the end of 2017,” Smith says. Lux grades. Haval’s 180kW 2-litre seven-seat “New Zealand is no different to the Haval Motors New Zealand manag- four-wheel-drive H9 SUV – its com- rest of the world regarding the global ing director Koma Li says the brand is petitor for the Prado - will arrive early in phenomenon that is ever-increasing very excited to be launching its range 2018, followed by a refreshed seven- SUV sales and we want to capture of SUVs into the market here. seat 170kW 2-litre H7 SUV later in 2018. some of that for our brand. “This is a country where SUVs con- The factory is now working on “We aim to satisfy our custom- tinue to rise in popularity,” he says. autonomous emergency braking for ers with a range of vehicles that offer “We are confident our combina- the right-hand-drive H9 cars due to ar- peace-of-mind motoring and outstand- tion of quality product and outstanding rive in New Zealand in the first quarter ing value for money.” value for money will prove popular with of 2018. Every Haval comes with a five-year, local customers.” Dealer Andrew Simms will represent 100,000km warranty, five years of road- Both Haval SUV models have four- Haval in Auckland and Christchurch- side assistance and a five-year Haval cylinder turbocharged petrol engines based Cockram Group’s Euromarque service price guarantee. and automatic transmissions. The H2 dealership will take on the Canterbury In the Chinese domestic market, has a 1.5-litre four-cylinder unit and the prime marketing area for the Chinese Haval is the number one SUV brand. It H6 has a 2-litre four-cylinder unit. SUV brand. sold more than 938,000 units in 2016, The H2 Premium retails from Southern Motor Group has been in comparison to Honda at number two $25,990 and the Lux from $27,990, appointed as Haval’s Dunedin-based with more than 540,000. while the H6 Premium retails from representative.

Auto Media Group briefly drove both the H2 and H6 models around West Auckland and can report that on first acquaintance the vehicles are quiet and responsive and appear to have high levels of quality in their fit and finish

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 25 JAPAN JAPAN

Aston Martin in $900m Okinawa looks Japanese deal to export direct

ston Martin has an- “Aston Martin is a prime he Japanese island Mutsuo Isayama told the nounced an NZ$900 example of the innovative of Okinawa has an- Japan Times. Amillion trade and and world leading firms Tnounced plans to A consortium of compa- investment deal between the UK is proud of and I’m make more of its rental ve- nies is looking to see what the United Kingdom and delighted they are joining hicle fleet by exporting it to can be done at the port of Japan which will see more me on this important trade countries like New Zealand Naha to facilitate the trade. of its cars in the Japanese mission,” May says. directly, rather than sending “The port in Naha does market. The deal includes the cars to the mainland. not have space to keep many It plans to open new export of vehicles, the The Japan Times reports vehicles for export, which is Japanese offices and -ex purchase of components the prefecture’s government a problem that remains,” says pand its dealer network. Continued on page 27 plans to sell the cars directly Satoru Motonaga, an official The deal was to foreign markets itself, cut- with the prefectural gov- announced by ting the cost of shipping the ernment’s Asian Economic chief executive cars to auctions in “mainland” Strategy Division. Andy Palmer Japan. The local government will who was in In a pilot project held continue the feasibility study Japan as part of over the last financial year, “regarding both software and a trade delega- 382 cars were exported to hardware” on whether the tion with British Southeast Asian countries export of used cars from Ok- Prime Minister via Taiwan. In a second trial, inawa makes business sense, Theresa May. 123 cars were exported to Motonaga says. New Zealand in July. The number of vehi- Orix Auto Corp has estab- cles registered for rental in lished a hub for the sale of Okinawa reached 30,000 used vehicles for Okinawa. in March 2016, the largest “If we can secure many figure among the 47 pre- old cars in the prefecture, fectures. Of that total, about it will raise the possibility of 10,000 used cars go for sale stable exports,” the com- each year. pany’s auto trading executive Almost all Fukushima cars rounded up

okyo Electric Power Company says it has Tmanaged to find all but two of the vehicles that left its Fukushima facility after the 2011 nuclear disaster. The agency says 460 vehicles managed to leave the site before testing for radiation began. pany has since managed When they were eventu- to collect all but two of the ally tested, 190 were found vehicles from their owners. to have contamination levels It has not been decided yet above government standards. what will happen to the cars. There were fears some Vehicles bound for export had entered the used car are tested for radiation con- market but the power com- tamination.

26 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz JAPAN Aqua top model in August

he Toyota Aqua topped Registrations for the the Japanese car market month were up 3.7% to Tin August, nearly dou- 148,075 from 142,796 a year bling its sales year-on-year. ago. Kei car sales are flat, up Growth for the small just 0.2%. hybrid hatchback comes off For the year-to-date the back of a mid-life up- registrations of passenger date. A total of 10,870 units cars are up 4.6%, truck reg- of the car, which is growing istrations rose 1.5% and bus in popularity in New Zea- registrations fell 4.4%. land, were recorded. The Toyota Prius was second on 10,417, followed by the Nissan Note on 9685. In fourth was the Honda Fit, with the Toyota Voxy rounding out the top five. Overall registrations for the month totalled 233,810, up 4.7% year-on-year. Registra- tions for the year are up 8.1%. Toyota was the most popular brand in August at 105,825 units, a fall of 4.3%. Nissan was second on 26,620, up 18.5%, followed by Honda on 25,516, Mazda on 10,730, Subaru on 10,113 TO and Hino on 7771. UK NZ Overall second-hand AS EASY AS market figures are not yet available for August although in July the market was showing positive trends for regular sized vehicles. 1-2-3 Need to get your vehicle shipped to New Zealand from the UK?

That’s no problem at all with McCullough at your side with our easy Continued from page 26 1-2-3 step, streamlined shipping process. You tell us what you want. We’ll have it picked up, packed, shipped (handling all relevant from Bridgestone, Denso, Mitsubishi and Yazaki, and documentation) and delivered to your door. Fast and efficient the creation of a technology and luxury centre in Japan and a global brand centre in // Full shipping and logistics packages Tokyo. available including: Palmer says Japan is “key - 20% VAT refunds available to our future plans as we - UK internal logistics completely revitalise and ex- - Total ocean freight - Full NZ clearance & delivery pand our product portfolio”. - Marine insurance cover “We have long enjoyed a // Access to sourcing agents & suppliers loyal following from Japa- // Foreign currency and transaction facilitation nese customers and the services available Talk to us today public alike, with our new // Advise on NZTA approval & compliance dealership in Tokyo set to MATT MCCULLOUGH // Proven systems to ensure quality & service become our largest world- [email protected] wide by volume.” // Experienced in the UK market +64 9 303 0075 | +64 274 400 734

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 27 ADVANTAGE SEPTEMBER 2017

I believe, however, that there are adequate protections in our systems to Vinsen’s View ensure a competitive market. Importers and traders will make their own decisions The monthly update from VIA chief about the value of the services being of- executive, David Vinsen fered, and will “vote with their dollars”. There are also regulatory requirements for the industry. The Commerce Competition, challenge and change Commission has a keen interest in any anti-competitive or monopolistic prac- he used vehicle import industry has of dedicated importers and wholesalers, tices, and MPI and NZTA have specific recently seen the emergence of a who specialised in buying, preparing oversight of the integrity of inspections Tmajor commercial group, formed and then wholesaling used vehicles to conducted under their accreditation and from the sale of several New Zealand retail dealers. This introduced econo- agreements. and Japan-based service providers to a mies of scale and volume. The next, and All the service providers to the indus- single Japanese holding company. While probably most significant change was try are strong supporters of VIA, and we the companies have been operating the arrival of dedicated service pro- have to tread a fine line in maintaining independently for many years, they had viders who specialised in inspections, confidentiality and in not only being some historical connections, and this foreign exchange, freight and so forth. neutral, but in being seen to be neutral in transaction now clearly joins them under Gradually, we have seen the consoli- all that we do. common ownership. dation of these various service provid- Although we do not have formal This has raised a number of questions ers into a small number of integrated, policy positions on these issues, we have of VIA; in particular, the question of what end-to-end logistics channels. This has always followed these general principles: our policy is in regard to these situations. squeezed most of the inefficiencies and • The market will decide whether an offer, There are several issues to consider, in- many of the costs out of the process. service or price is fair and competitive. cluding market dominance and potential These efficiencies and savings did • Competition is the great leveller. conflicts of interest. While not downgrad- come at a cost, however. In many • Monopolies and duopolies should be ing the importance of these, I generally cases, the emergence of a major lo- resisted and opposed. have a positive attitude to developments gistics channel was to the detriment of • We do not favour any particular busi- of this nature. the smaller service providers, who were ness model, company, or group of Personally, my initial reaction was unable to compete in terms of volume- companies. that any major investment in importing based costs. • We believe that any changes in the used vehicles into New Zealand is a vote So, where does VIA stand on the issues market will provide opportunities for of confidence in our industry and our fu- of competition and market dominance? other entrepreneurs. ture. As a matter of principle, I welcome Our long-standing policy is that the In conclusion, we recognise that ours any such commitment. market is the best arbiter of value and is a fast-changing industry, with new Over the past thirty years, we have cost. The IMVDA, as we once were, technologies and business models being seen significant changes to the way the actually established VINZ in order to continually trialled. We take a neutral po- industry operates. When we first started provide the industry with a choice of sition on these issues, while still acknowl- importing used vehicles, the process was compliance providers – to “keep them edging that each time there is a change, driven by individual importers – initially, honest”. Over time, a competitive mar- there are both winners and losers. used vehicle retail dealers. In the early ketplace for compliance emerged, and And it is through change, after all, that days, the importing dealer had to do we were able to sell VINZ. progress is made. We are now enter- everything: travel to Japan, find an agent, I acknowledge, however, that there are ing an era of radical change: intelligent attend the auctions, appraise the vehi- valid concerns in the industry regarding: transport – involving vehicles, systems cles, bid and buy, arrange for deregistra- • The creation of monopolies and and models of ownership – will require tion and export inspections, buy foreign duopolies significant adjustments by the industry exchange, book the sea freight, arrange • The “bundling” of services, and in the future. I believe we need a mix of Customs clearance, transport, compli- consequent limitation of choice large, efficient logistics channels com- ance, preparation and sale. • The potential for anti-competitive bined with smaller, nimble entrepreneurs Over time, things gradually changed. practices to ensure the continued viability of the One of the first changes was the arrival • Conflicts of interest. used vehicle import business.

Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues — we can help. For more information: www.via.org.nz | Free phone: 0800 842 842 | Phone 09 573 3058 Advice and advocacy for the used vehicle industry

Going the distance: tips for EV sales

BY MALCOLM YORSTON, VIA TECHNICAL MANAGER

n increasing number of used car A purchaser may use their vehi- tery is under greater stress than a buyers are attracted to the ben- cle to travel 30km per day – say, for partially charged battery, and that can Aefits of EVs – lower running and shorter commutes, school drop-offs lead to faster degradation. maintenance costs, smooth and silent or local errands. Coincidentally, this • Minimise operating your EV battery performance, and knowing that driving is the average distance travelled in below 20% remaining capacity on the an EV is both better for the environ- New Zealand. In this scenario, even a display. ment and reduces our dependence vehicle with a battery health of 60–75% • Park and recharge in the shade where on imported oil. Many dealers have would be more than adequate. This is possible. responded to this demand by stocking providing that they plug in overnight While these lists are not exhaustive, EVs, and the dealers who are mak- at home every other day. However, if they cover the key factors in maximising real sales progress have taken the they use the car daily for a commute of ing EV driving range and preserving time to understand these vehicles and 60–80km, plus side trips, a car that has battery life. The Government has also be ready to respond to the questions a battery health of 90 to 95% is a more produced advice on how EV owners which potential buyers ask. appropriate purchase. This could then can get the most out of their battery Two of the most common questions be plugged into the mains every night – look for the EV Battery Best Practice are how far the car will go on a single to recharge ready for the next day. Guide at www.energywise.govt.nz/ev. charge, and how long the battery will Dealers also need to educate pur- With the right sales and service, the last – from customers who may have chasers on best practices for charging urban myths will be replaced over time “range anxiety”. their cars. Below are some tips for EV with happier and better informed EV The range anxiety concept can relate owners on maximising both the travel- drivers. both to the immediate travel range of ling range of a single charge, and the an EV on a single charge, but also the overall longevity of their battery. long-term life of the battery. Many Maximising driving range potential buyers will have encountered • Minimise the use of heating and air battery degradation in personal elec- conditioning on long trips, as these will tronics, like smartphones and laptops, reduce the range you can go on one UPDATE and will require some reassurance that charge. Health and Safety an EV battery will not let them down as • Keep tyres correctly inflated, accord- a longer-term purchase. ing to the manufacturer’s instructions When it all boils down, range anxiety – under-inflated tyres will reduce Are you prepared for the new is a red herring: many EV owners will range. Health and Safety framework? end up with better range after an over- • When you need to replace tyres, en- By 2020, the Government aims night charge than they would with an sure that you buy fuel-efficient tyres to achieve a 25% reduction in equivalent petrol car that they put $10 which will maximise vehicle range. workplace injuries. Are you ready? or $20 worth of petrol in every other • Avoid aggressive acceleration, braking VIA is here to help, with day. Furthermore, recent independent and tail-gating. industry-ready Procedures Kits research commissioned by EECA has • For long journeys, such as holidays, for workshops, car yards and indicated EV batteries are designed to plan ahead using an app to see where compliance shops – developed drive and recharge for many years, with to recharge. in conjunction with experts high reliability, and may well last the life • Remember that range is reduced in HRtoolkit. of the vehicle. cold weather and high winds. For more information, contact: To counter perceived range anxiety, Optimising overall battery life Malcolm Yorston, dealers need to establish with a pro- • Charge at home overnight. Technical Services Manager spective purchaser how they use their • Limit the number of rapid charge on 0800 046 842 current car, and understand clearly cycles. or DDI 09 573 3243 what their needs are before making • Charge to 80% rather than 100% Email: [email protected] recommendations. where possible; a fully charged bat- PLATINUM SPONSORS INDUSTRYTALK

CRAWFORD’S CASE Crawford’s By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Case brought to you by By David Crawford, CEO of the Motor Industry Association of NZ (Inc).

Summit shines MARAC, a division of Heartland Bank Limited. spotlight on transport

t is that time again - the year transport groups and and that is to set minimum First is undeterred. run-up to a general elec- organisations held the Elec- standards and to create a They have their Railways Ition. tion 2017 Transport Summit. level playing field. of National Importance I’m showing my age here The summit in Wellington Just as ugly was ACT’s (RONIs). All commentators but if my maths is correct this on August 29 was timely, repeated tactic of playing the believed coastal shipping is the 15th time I have been given the coverage trans- person and not the issue. It was free from natural haz- eligible to vote, and vote I will port had been receiving up was unnecessary. I’ve never ards. We invited them to visit as I have done in all previ- to that point. had much time for gutter Centreport! ous 14 general elections. The The transport spokes- politics. ability to vote is a right no one people for National, Labour, The Good should take lightly. Greens, NZ First and ACT The Bad While not evident from the And what about the run- were present for more than On the whole, the Greens five presenters at the sum- up to the election? three hours to respond to a presented a credible set of mit, at least the Labour and Three party leaders gone, range of questions. policies until a question on National leaders (not present confidential information has It was revealing for not what policies, if any, they at the summit) have managed been leaked (who would only what they said but also would adopt to encourage to keep their electioneering have guessed) and a new for what they did not say. decarbonisation of transport. positive, with little bagging party leader is riding high on What follows are my per- When the question was of personalities, concentrat- the polls in what is still her sonal views on the outcome answered, their spokesper- ing instead on policies and honeymoon period. of the summit. son went on a long-involved whether they stack up. It has and continues to be conspiracy theory about how I was impressed by the an interesting election and, The Ugly fuel companies killed the Labour spokesperson at the as various media person- I lost count of how many electric car. It was unnec- summit because he appeared alities note, more twists are times NZ First proudly stated essary and distracted from well-researched, spoke well likely to come yet. the party was an interven- what was otherwise a series and was considered in his Also different this time tionist party. The scariest of well-thought out, if not responses. I might not have round is the focus on trans- example of this was their always agreeable, answers. agreed with all his answers port. pledge to move the Ports of When she did come back but I recognised the time he Transport policies are Auckland to Northland with on track, it was to talk about took to carefully respond. usually second or third order an inland port at Kumeu. one of the Greens’ policies Overall, no one party per- considerations but not this It was nothing other than that is strongly supported suaded me to vote for it, but year. I can’t remember a time shameless pork-barrel poli- by the Motor Industry Asso- I did come away knowing of when transport featured so tics and not a solution the ciation – a seven-year fringe least two I would not vote for strongly in an election. new vehicle sector wants. benefit tax holiday on the based on their performance Each election various From an industry perspec- sale of new electric vehicles. on the day. transport groups scurry tive we don’t like intervention Several parties focused on But vote I will, and I will around trying to understand for the sake of interven- policies promoting rail and choose the party I consider and lobby political parties tion. Generally, the industry coastal shipping. Outside has the best set of policies with each of our views and believes there are only two of key routes, rail is prob- for a stable economy as well policies on transport. reasons to intervene where lematic from a just-in-time as a compassionate social In a first for the sector, this the market is not delivering, logistics perspective, but NZ conscience. Drive away with finance from MARAC Provided by Heartland Bank Limited marac.co.nz MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply. heartland.co.nz

30 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz INDUSTRYTALK

EV projects charging along

lectric buses that work with ChargeNet NZ to across the country. They funding towards projects charge as they stop to develop and deliver residen- should support practical, - applicants must match Epick up passengers and tial on-street charging for sustainable ways to increase or exceed the amounts on-street charging for resi- the one in four Wellington EV uptake-particularly in the granted. dential areas are no longer city residents without off- light fleet market, close gaps The fund is one of 14 ini- just great ideas tiatives in the gov- New Zealand ernment’s Electric should consider. Elizabeth Yeaman is transport development manager at the Vehicles Programme They’re hap- Energy Efficiency and Conservation Authority (EECA) where she which has a target pening here under has worked for 20 years. She coordinates and oversees EECA’s EV of doubling the the latest round of information campaign and the Low Emission Vehicles Contestable numbers of electric the Low Emission fund. Before joining EECA she worked for a New Zealand-based vehicles every year Vehicles Contest- transport energy consultancy, mainly in developing countries. to reach 64,000 by able Fund, ad- She holds a Masters degree in natural resource engineering and the end of 2021. ministered by the is a member of the Institution of Professional Engineers and the For more infor- Energy Efficiency Chartered Institute of Transport and Logistics. mation about the and Conservation fund go to www. Authority (EECA). eeca.govt.nz and for Funding of $3 million street parking. in charging infrastructure general information about has been conditionally The project will deliver and demonstrate the uses electric vehicles see www. approved for 15 projects, up to 50 charge points in of heavy electric vehicles electricvehicles.govt.nz. several of which involve the residential areas on request across the economy. roll-out of heavy vehicles from residents without ac- The fund offers up to 50% into New Zealand’s fleet. cess to their own charging. Tranzit Group has won It’s a model inspired by close to $340,000 for an ex- world-leading EV friendly citing project to trial super- cities but has not yet been fast charging infrastructure demonstrated anywhere for buses. else in New Zealand. The project will trial a Less novel but just as drive-through, super-fast needed is funding for charg- an independent choice opportunity charging sys- ing stations – almost $1 tem. million for projects around Quest Insurance offers: Such systems could be the country. These include located at bus stops and a servicing key tourism routes Mechanical Breakdown Insurance charge delivered while the including Christchurch to – backed by AA Roadside Assist bus stops to pick up pas- Picton, the lower South Is- sengers. land, the East Cape and the Comprehensive Motor Vehicle The project will be com- Far North. Insurance – including learner and posed of a containerised All the projects funded restricted license cover 450kW opportunity charger add to the momentum with an overhead charge building in New Zealand Guaranteed Asset Protection mast and associated vehicle- with more people and busi- mounted equipment for one nesses making the switch Lifestyle Protection Insurance bus. The charger can be re- to EVs. located to allow demonstra- People are really starting tions at different locations. to get that EVs are cheap to Another project that has run and maintain. people in Wellington fizzing If you are interested in is on-street electric vehicle getting an EV project off If you are a forward thinking motor vehicle trader, or financier, (EV) charging options for the ground, consider ap- looking for a trusted vehicle insurance partner, call Quest. residents who don’t have a plying to the fund before driveway or garage. the third round closes on Contact: Simon Moore A successful bid for September 27. ph. 021 149 2266 $176,000 funding will see We are keen to see pro- e: [email protected] Wellington City Council jects that can be replicated

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 31 MARKETINGTALK

Top 3 sources of leads, test drives and sales

une was a big month with significant increases in the number of sales leads generated across New Zealand Jdealers, thanks to Fieldays. Matt Darby works for AutoPlay which In July, even with Fieldays firmly in the rear-view mirror, specialises in pre-sale lead management 4.4% fewer leads were captured by Kiwi dealers than in tools. To find out more about AutoPlay June. services email [email protected] Despite that, 7.7% more test drives were recorded and or visit www.autoplay.co.nz sales rose 11.5%.

generate a large number of test drives.

On the back of a 30.3% increase in test drives from “Web – Classified” in June, July saw a significant 72.2% increase in test drives.

Balancing that out, “Brand” and “Direct” saw falls in the number of test drives generated. June saw a massive number of leads generated by “brands” as many manufacturers ran marketing or lead generation programmes in the lead up to and during Fieldays.

As expected, July saw a significant drop with more than 55% fewer brand leads – returning normality to the list of top lead sources back towards online sources for most dealerships. July was a productive month for sales generated in AutoPlay with increases of 39.8% for the “Repeat” source, 32.6% for “Web – Classified” and 5.7% for “Brand”.

“Web-Classified” was the number one source of leads in July, increasing by 18.1% from June.

July was also a strong month for dealership websites with “Web – Dealer” leads rising by 13.6%. Make sure to check next month’s issue of AutoTalk to see how Kiwi dealerships fared in August. For the second straight month, the high number of leads generated from “Web – Classified” sources continued to

32 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz MARKETINGTALK

Keep a firm eye on your website

ast month I wrote about gave their assessment of cur- • Don’t allow your SEO or designing and continu- rent and future SEO develop- pay-per-click (PPC) to Lally enhancing a dealer ments to Digital Marketing become generic or similar website to deliver an out- magazine’s August issue. to other dealers. You must based around DISC (does standing customer experi- Gary Galloway of Netser- constantly strategise your it sell cars) or DISS (does it ence. tive, Adam Roseland of 814 set of unique page titles sell service). To secure a truly outstand- Interactive and Russ Chandler and keywords. • Every month, develop and ing customer web- • A quick SEO win for dealers update your on-page strat- site experience, any would be to optimise their egy around geo-targeting, website developer Peter Aitken sites for all those consumer right content, keywords, has to be aware of [email protected] “micro moments” within page titles, page headlines, how to promote rel- or 021-940 318 the buying funnel to help VDP, SRP pages etc. evant content, show their decision process. • Have a full-cycle content it when customers strategy for every phase are receptive to receiving it of PERQ provided responses What challenges in SEO and of the consumer micro and use predictive analytics to to five key SEO challenges: Google algorithms should moment journey as well understand what customers dealers be aware of? as effective, digestible and want to see. What unique retail • The big challenge is being actionable reports that tell This month’s subject takes challenges do dealerships relevant for consumer you how effective your the next step - from devel- face in both search and SEO? search on mobile de- spend has been. oping a customer friendly • There is a need to develop vices. As Google “Near Me” website to that of applying with your website provider becomes more popular, What are some of the modern day search engine an effective strategy setting dealers should invest in a upcoming developments in optimisation (SEO) practices. up regular reviews against Google map pack, Google online search? In simple terms, SEO is benchmarks and business location extensions and • The use of voice technol- all about driving prospective objectives. Google local search ads. ogy such as “Siri” to locate customers to your site then • Dealers can end up with • Dwell time for Google a nearby dealership or turning them into leads. a “cookie cutter” solu- algorithms is all important, Facebook dynamic local For most new and used tion to SEO, with many so avoid using “click baits” awareness ads to deliver motor vehicle dealers, SEO web designers developing that push traffic to vehicle neighbourhood targeted is a function developed a universal rather than a detail pages (VDP) and ads. when alongside a new dealer uniquely tailored solution. search rank preference • YouTube videos influence website. • Dealers often find them- (SRP) pages just to increase 69% of online car shop- That could mean it has selves competing against conversions - Google may pers, so use more video to been two, three or even five the bigger budgets of third- well down-rate your site. provoke buyer intent. And years since any SEO updates party listing groups or OEM. • Google’s recent focus is on since 50% of shoppers use have been applied to many giving SRP to mobile sites their smartphone while at dealer websites. How do dealers rate in SEO that load faster and better the dealership, make sure In today’s exponentially and what are some of their and also have the most your mobile SEO is on challenged tech world, those common mistakes? useful content in the small- point. two, three or five will mean • Dealers often think that est amount of space. • With mobile voice search the huge tech gorilla Google getting traffic to their sites increasing, be aware of new will have said goodbye to guarantees results, but they What are the must-have and upcoming search formats many of your prior SEO prac- need to understand what is components of an effective as well as contextual search tices. working and where website SEO strategy? which combines situational Three provider experts tweaks need to be made. • Design a marketing strategy data with location.

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships August 2017 ( vs July 2017) Web - Classified 24.9% Web - Classified 60.5% Web - Classified 72% Web - Dealer 50.1%1 Web - Dealer 92.9% Web - Dealer 52.1%

LEADS Brand 28.6% TEST DRIVES Brand 11.3% SALES Repeat 16.5%

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 33 F&ITALK

Creating the right impression on your yard

e know many of would also instantly destroy there when they need you, ers or guests? The Oxford AutoTalk’s readers trust and your credibility. whether it’s responding to English Dictionary defines a Ware experienced If you have posters on the phone calls, emails or having customer as “a person who motor traders, so I apolo- walls and other point-of-sale someone visible and free to buys goods or services from gise if this is all obvious to collateral and books around, talk on site to answer any a shop or business” and a you, but it’s always good to make sure they are in good questions they might have. guest as “a person to whom remind ourselves of hospitality is ways we can make a Warwick Bourne Autosure’s northern regional sales manager. extended”. How good first impression Warwick has over 28 years’ experience in the motor vehicle would you want to help increase sales. and finance industries. He’s worked in a variety of sales and to be treated Most of the points management roles at companies such as UDC, Ford Credit, when deciding are common sense, Fleet Partners and Custom Fleet. where to spend but they are some- Ph 027 836 7132 your hard-earned times easily forgot- dollars? ten when business is tough and pressure is bear- condition and well present- It’s vital to building a last- 5. Dress professionally ing down. ed. Keeping your premises ing relationship with them. This is another great way No matter what type of and offices tidy will help allay Nothing frustrates people to help create a positive dealership or yard you run, suspicions, defuse defensive- more than a business that prejudgement from custom- your main priority should al- ness and put the customer at doesn’t make itself available ers. It can be as simple as a ways be the customer – how ease with you and your sales to its customers. company polo shirt or jacket, they perceive your business process. depending on your opera- and the way you operate. 4. Create a welcoming tion. We might not mean to We all judge something 2. Rotate your stock environment judge people on their ap- new within the first 10 sec- Even if things are quiet, Make sure there is an pearance, but we usually onds. Whether it’s meeting regularly rotate stock so enthusiastic, positive and trust those who appear well new people, visiting new the yard remains fresh. A lot friendly vibe among your groomed and tidy over peo- places or seeing something of customers will drive by sales team – it’s crucial to ple who are not. Customers for the first time, we are all regularly and you don’t want your business and to the notice whether shirts have guilty of initial prejudgement. your dealership to become customers, because the been tucked in, ties are in If you want to drive sales wallpaper they don’t notice team is the first point of con- place, hair has been combed in your yard, here are the top on the way past. A large por- tact. A warm welcome makes and basics such as shaving five things to focus on: tion of your dealership’s in- customers feel more relaxed have taken place. A lack of vestment is sitting out front. and therefore more likely to care might give customers 1. Keep your premises and Ultimately, the rate at which buy. And always remember, a negative vibe about the offices tidy these cars sell and the gross they might be first-time dealership and perhaps lead Whether you operate a you realise on each one buyers or first-time visitors. them to feel uncomfortable. traditional yard or out of a will go a long way towards Excellent customer service The biggest tip is to warehouse, the fundamen- determining your overall creates customer loyalty and always put yourself in your tals are the same. Make sure profits. It’s worth making a positive word-of-mouth customer’s boots. there are no weeds, cars sure they’re presented in the reputation and ultimately Think about the first are sparklingly clean and best possible way. helps build your business. impression your yard would neatly aligned and flags are Regardless of how well the make on you. Then consider not faded or broken. Inside, 3. Make staff visible sale comes out, if the cus- what could be improved to your office (whether it is a Once a customer is on tomer doesn’t have a positive make you feel more com- portacom or a showroom) your yard, are you and your experience they are likely fortable and happy about should be clean and tidy and staff easily recognisable as to tell their friends about it buying your car here. desks clear of any sensitive being there to help? It’s a and not return. One way to These quick and simple information. It would be a fine line between hovering approach customer service changes can make a big dif- privacy breach if a customer and hiding, but it’s essential is to examine how you treat ference to driving sales on were to read other peo- that you master this. Your the people who enter your your yard. ple’s information – and that customers expect you to be dealership – as custom-

34 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz We’ve got New Zealand covered!

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Be responsible: understand the code s a member of the Finan- mitigate the risks of owing a ve- cial Services Federation, hicle and the liability they have AProvident Insurance is under a credit contract. proud to be part of the insur- Not only have these re- ance working group that has strictions limited consumer initiated and supported the de- protection in those countries velopment of the Responsible but they have also severely Credit-Related Insurance Code. compromised a valuable The code, launched in income stream for dealerships. Auckland in July, has been Observing what’s been hap- warmly received by officials pening overseas, our intention from the Ministry of Business has been to front-foot the issue Innovation & Employment. here, to highlight the much It has been specifically better business practice in New designed to align to the government’s recent Jaques Gray is amendment to the Provident Insurance’s Credit Contracts and national sales manager. Consumer Finance Act with the introduction of the Responsible Lending Code. Zealand and develop this new You are probably asking is code to help consumers under- this new code important to my stand their rights and obliga- business and what does this tions when dealing with credit- really mean to the me as an in- related insurance products. troducer of insurance-related The code also explains products? what consumers can expect of We strongly recommend responsible credit-related in- you do take an interest in the surance providers (yourselves) new code and understand its when offered these products relevance to your business and and services. the need to embrace its use as a Written with consumers in tool to support our industry. mind, the code uses simple The code assures consum- and informative language. ers and relative government It explains the types of agencies alike that, unlike credit-related insurances overseas practice, our market is available and what they are well regulated and that we are designed to cover, as well as responsible in the way we offer the correct application process, insurance products. key features of contracts, how It’s no secret that recent a responsible credit-related damning reports in both the insurance provider should British and Australia automo- behave and the consumer’s tive industries, highlighting responsibilities. poor disclosure and over-sell- We recommend you give ing of finance and insurance your customers access to the products, has led to govern- code to help them make an ment intervention placing informed decision when being restrictions on the offering of offered credit-related insurance. credit-related insurance. The code should also be In those markets, consum- attached as a downloadable file ers might not even be able to to the finance and insurance obtain credit-related insurances, section of your website. A copy which contradicts the purpose can be found on the Financial for which they were designed in Services Federation website the first place - to protect and www.fsf.org.nz.

36 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz NEWSTALK

Big interest in evworld

n impressive 2600 with talks and panel discus- people learned more sions around the EV opportu- Aabout the electric nity and challenges. vehicle world at the evworld “Be ready for a sudden NZ expo in Auckland. tipping point,” international A trade day and confer- keynote speaker Peter Harrop ence on September 8 at the of IDTechEx told a packed Vodafone Events Centre in Continued on page 49 Manukau was followed by a free public open day on Sep- tember 9. The big turnout in wintery weather has delighted event organiser Conferenz. “We’re stoked,” its sponsorship general manager Domi- nic Duncan says. Around 825 EV rides and drives were also taken up, while visitors could also try out electric bikes and e-scooters on a closed circuit. The industry conference sessions attracted 222 people, with a further 595 checking out the free public seminars. More than 50 trade displays Carrera Lake Taupo Tokyo Car Carrera Port Calls were featured, a large number 1718 1719 1720 1721 relating to e-bikes. Osaka 15 Sep 2 Oct 16 Oct 1 Nov EVTalk’s stand proved popular, featuring Scoozzi Nagoya 16 Sep 3 Oct 17 Oct 2 Nov e-scooters, foldable HaloC- Yokohama 18 Sep 4 Oct 19 Oct 4 Nov ity e-bikes and a tiny Renault Auckland 5 Oct 21 Oct 6 Nov 20 Nov Twizy car, with about 600 Wellington 9 Oct 30 Oct 9 Nov 27 Nov visitors entering a lucky draw for the e-scooter and e-bike Lyttelton 8 Oct 28 Oct 8 Nov 28 Nov prizes. Nelson 13 Oct 31 Oct 13 Nov 3 Dec The conference was well attended on September 8, PORT TO DOOR SERVICE INCLUDING:  MPI Border inspection  NZ Customs clearance  Odometer certification  Delivery Nationwide  Digital Photography for  Insurance prior sales in NZ

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Peter Harrop

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38 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO Another massive YOU BY: month for imports AROUND THE COUNTRY he used import trade month ever. from 6693 at this point PASSENGER REGISTRATIONS enjoyed another The market smashed the last year. AUG AUG DISTRICT % CHANGE Trecord-setting month 100,000 mark, with regis- Toyota was the most '17 '16 in August, including the best trations up 11% to 108,812 popular brand of im- WHA 355 301 17.94 passenger car result for the against 98,315 in 2016. port, up 9.2% to 3569 AUC 6856 6336 8.21 HAM 883 826 6.90 month since records began. Commercial vehicle from 3267 for a 24.6% THA 125 108 15.74 The market was up 11.5% registrations were up 14.6% market share. TAU 622 534 16.48 year-on-year to 14,483 units, to 1148 units from 1002 a Nissan was second ROT 163 147 10.88 the biggest result of the year ago. For the year, the on 2712, up 12.6% for GIS 64 44 45.45 year, and the third largest segment is up 28% to 8599, an 18.7% share, fol- NAP 309 344 -10.17 lowed by Mazda on NEW 244 185 31.89 2374, up 20.3% for a WAN 102 91 12.09 PAL 405 367 10.35 16.4% stake. MAS 81 86 -5.81 Honda was third WEL 1095 982 11.51 on 1409, up 6.2% for a NEL 315 258 22.09 9.7% share, followed by BLE 69 59 16.95 Suzuki on 719, up 6.7% GRE 43 31 38.71 for a 5% market share. WES 8 10 -20.00 CHR 1891 1622 16.58 Mazda’s Axela was TIM 144 99 45.45 the most popular im- OAM 31 36 -13.89 port for the month on DUN 467 373 25.20 685 units. INV 205 154 33.12 Continued on page 40 TOTAL 14483 12993 11.47 USED IMPORT COMMERCIAL MAKES AUG AUG % Market TOP 10 USED IMPORT COMMERCIAL MODELS MAKE Movement '17 '16 Change Share AUG AUG MAKE MODEL MAKE MODEL '17 '16 TOYOTA 520 482 7.9 45.3 TOYOTA HIACE 399 TOYOTA HIACE 351 NISSAN 269 213 26.3 23.4 ISUZU 74 44 Up 1 68.2 6.4 NISSAN CARAVAN 85 NISSAN CARAVAN 92 MAZDA 60 76 Down 1 -21.1 5.2 MAZDA BONGO 47 MAZDA BONGO 68 FORD 52 39 33.3 4.5 TOYOTA REGIUS 46 NISSAN NV200 38 MITSUBISHI 45 32 40.6 3.9 NISSAN NV200 40 TOYOTA REGIUS 37 HINO 33 30 10.0 2.9 ISUZU ELF 34 NISSAN VANETTE 36 CHEVROLET 21 21 0.0 1.8 NISSAN ATLAS 34 TOYOTA DYNA 34 HOLDEN 17 17 0.0 1.5 NISSAN VANETTE 33 ISUZU ELF 32 VOLKSWAGEN 8 3 Up 4 166.7 0.7 NISSAN NV350 31 TOYOTA TOYOACE 22 OTHER 49 15 226.7 4.3 TOYOTA TOWNACE 27 NISSAN ATLAS 18 TOTAL 1148 1002 14.6 100.0

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 39 STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO YOU BY: commercials - its 45.3% share of the market came from 520 registrations, up 7.9% 20 TOP USED IMPORT PASSENGER MODELS AUG AUG year-on-year. MAKE MODEL MAKE MODEL '17 '16 Nissan was second MAZDA AXELA 685 TOYOTA COROLLA 633 with 269, up 26.3% SUZUKI SWIFT 613 MAZDA AXELA 610 Continued from page 39 for a 23.4% share, fol- TOYOTA COROLLA 587 NISSAN TIIDA 608 In second place was the lowed by Isuzu on 74, NISSAN TIIDA 580 SUZUKI SWIFT 570 Suzuki Swift on 613, fol- up 68.2% for a 6.4% MAZDA DEMIO 508 MAZDA DEMIO 458 lowed by the Toyota Corolla stake. HONDA FIT 498 HONDA FIT 418 on 587 and Nissan Tiida on Mazda took the MAZDA ATENZA 365 TOYOTA WISH 328 580. fourth spot for the SUBARU LEGACY 342 VOLKSWAGEN GOLF 301 The Mazda Demio took month with 60, fol- TOYOTA WISH 302 TOYOTA VITZ 278 fifth on 508, followed by the lowed by Ford on 52. MITSUBISHI OUTLANDER 287 SUBARU LEGACY 277 Honda Fit on 498. The Toyota Hiace TOYOTA VITZ 287 MAZDA ATENZA 259 The top large car was the was the most popular TOYOTA PRIUS 274 MITSUBISHI OUTLANDER 257 Mazda Atenza on 365, the model, on a whopping VOLKSWAGEN GOLF 263 MAZDA MPV 234 most popular people-mover 399 units. The Nissan TOYOTA MARKX 262 BMW 3 Series 209 the Toyota Wish on 302, top Caravan was second TOYOTA ESTIMA 245 NISSAN NOTE 206 MAZDA MPV 224 MAZDA PREMACY 203 SUV the Mitsubishi Outland- on 85, followed by the NISSAN DUALIS 222 TOYOTA PRIUS 197 er on 287 and top Euro the Mazda Bongo on 47 MAZDA PREMACY 219 NISSAN DUALIS 188 Volkswagen Golf on 263. and Toyota Regius on BMW 3 SERIES 211 TOYOTA MARKX 188 Toyota dominated import 46. HONDA ODYSSEY 189 TOYOTA ESTIMA 183 THE 17 LEADING USED IMPORT PASSENGER MAKES – YEAR-TO-DATE AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 % diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 17-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260 16-Feb 211 469 58 8 144 33 1255 41 1862 203 385 2143 16 630 676 2760 473 369 11736 % diff 8 13 -9 138 -24 85 4 -27 0 32 7 3 19 -13 -5 10 -7 33 4 17-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474 16-Mar 241 470 51 10 129 42 1369 40 1796 230 422 2240 20 593 657 2910 489 444 12153 % diff 23 52 57 30 1 45 6 -3 15 55 30 14 -15 2 8 28 12 32 19 17-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507 16-Apr 240 497 32 13 151 47 1218 43 1847 239 431 2357 18 555 646 2978 468 360 12140 % diff 5 11 47 -31 -40 43 1 -23 -1 20 8 -3 -17 3 -3 8 -1 30 3 17-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439 16-May 222 542 44 7 151 46 1267 50 1895 242 438 2429 23 579 628 3103 511 390 12567 % diff 29 22 32 57 -35 30 11 -28 14 52 28 13 -39 16 10 16 -13 45 15 17-Jun 252 537 46 11 120 68 1304 28 1983 290 507 2590 14 669 653 3304 437 526 13339 16-Jun 221 503 35 17 120 25 1227 43 1735 246 484 2252 13 579 633 3007 459 392 11991 % diff 14 7 31 -35 0 172 6 -35 14 18 5 15 8 16 3 10 -5 34 11 17-Jul 271 632 53 2 113 59 1447 35 2146 295 515 2732 13 687 746 3705 449 530 14430 16-Jul 220 543 31 7 120 36 1381 53 1961 243 467 2540 17 599 639 3260 525 413 13055 % diff 23 16 71 -71 -6 64 5 -34 9 21 10 8 -24 15 17 14 -14 28 11 17-Aug 271 632 53 14 113 59 1447 35 2146 295 515 2732 13 687 746 3705 449 518 14430 16-Aug 237 561 44 18 116 38 1327 33 1974 272 461 2408 22 592 674 3267 508 440 12998 % diff 14 13 20 -22 -3 55 9 6 9 8 12 13 -41 16 11 13 -12 18 11 YTD 17 2121 4823 446 93 875 478 10905 261 16159 2433 3990 17907 117 4979 5439 27683 3700 4203 108812 YTD 16 1816 4055 356 93 1062 315 10368 347 14929 1883 3492 18444 146 4685 5232 24079 3854 3153 98315 %diff 17 19 25 0 -18 52 5 -25 8 29 14 -3 -20 6 4 15 -4 33 11 • Interest rates from 11.95% • Nichibo and non Nichibo cars financed • Competitive commissions – no retention and no claw back Tel: (09) 369 5276 • Low and no deposit to approved purchasers www.autofinancedirect.co.nz

40 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

USED IMPORTS Wholesale stock rockets 19% BROUGHT TO YOU BY:

20 TOP USED IMPORT PASSENGER MAKES holesale stocks of AUG AUG % Market cars, trucks, and MAKE Movement '17 '16 Change Share Wparts in the June TOYOTA 3569 3267 9.2 24.6 2017 year NISSAN 2712 2408 12.6 18.7 rose at the MAZDA 2374 1974 20.3 16.4 fastest pace HONDA 1409 1327 6.2 9.7 SUZUKI 719 674 6.7 5.0 since 2008, SUBARU 705 592 19.1 4.9 Statistics NZ BMW 626 561 11.6 4.3 says. MITSUBISHI 506 461 Up 1 9.8 3.5 The value VOLKSWAGEN 466 508 Down 1 -8.3 3.2 of motor AUDI 311 237 Up 1 31.2 2.1 MERCEDES-BENZ 255 272 Down 1 -6.3 1.8 vehicle and FORD 126 116 8.6 0.9 parts stock LEXUS 92 62 Up 1 48.4 0.6 held at June VOLVO 92 106 Down 1 -13.2 0.6 30 was $2.1 billion, up $328 September 2008, which was HOLDEN 59 38 Up 3 55.3 0.4 LAND ROVER 58 29 Up 4 100.0 0.4 million (19%) compared to $337 million (24%) more CHEVROLET 51 44 Down 1 15.9 0.4 that held at the same time than in September 2007. JAGUAR 50 58 Down 3 -13.8 0.3 last year. “The latest annual in- MINI 39 40 Down 2 -2.5 0.3 The previous largest an- crease for motor vehicle HYUNDAI 38 33 Down 1 15.2 0.3 OTHER 226 186 21.5 1.6 nual stock increase was in and parts coincides with the TOTAL 14483 12993 11.5 100.0 recent high record of car imports,” wholesale trade USED IMPORT COMMERCIAL MAKES – YEAR-TO-DATE 2017 manager Sue Chapman says. Overseas Merchandise Trade reports imports of vehicles, parts, and accessories were up 21% ($396 million)

CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL in the June 2017 quarter 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 when compared to the same 16-Jan 16 5 13 18 9 11 25 35 33 158 338 7 27 695 quarter last year. % diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 The biggest annual fall 17-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998 in wholesale vehicle stocks 16-Feb 14 4 6 26 14 14 38 45 33 159 354 10 28 745 % diff 7 -50 50 35 121 36 18 109 21 20 32 0 46 34 came in 2009 after the 17-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249 global financial crisis, when 16-Mar 14 4 6 26 14 14 38 45 33 159 354 10 28 745 they dropped more than % diff 36 75 50 15 193 64 68 100 36 65 70 -20 71 68 $500 million. 17-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908 When adjusted for sea- 16-Apr 14 4 0 32 13 17 41 52 26 198 391 6 32 826 sonal effects, motor vehicle % diff 50 0 3 54 29 10 4 4 -6 -93 3017 766 10 17-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150 and parts wholesale stocks 16-May 14 3 4 29 20 13 50 65 32 176 430 8 40 884 were up $173 million (9.2%) % diff 86 67 125 34 95 77 16 8 16 53 20 13 28 30 from March 31 this year. 17-Jun 20 5 8 52 20 25 67 70 40 236 536 6 44 1129 Wholesale trade sales 16-Jun 14 8 4 26 20 16 48 60 26 201 400 7 34 864 rose 1.7% in the June quar- % diff 43 -38 100 100 0 56 40 17 54 17 34 -14 29 31 ter, the fifth consecutive 17-Jul 24 1 3 49 41 21 41 68 41 233 530 3 34 1089 16-Jul 17 7 4 30 10 19 50 57 28 234 438 5 33 932 quarterly increase. % diff 41 -86 -25 63 310 11 -18 19 46 0 21 -40 3 17 “The June quarter’s 17-Aug 21 6 5 52 33 17 74 60 45 269 520 8 38 1148 growth in total wholesaling 16-Aug 21 3 4 39 30 17 44 76 32 213 482 3 27 1002 was driven by primary mate- % diff 0 100 25 33 10 0 68 -21 41 26 8 167 41 15 rial wholesaling and machin- YTD 17 165 34 70 320 244 163 435 589 308 1845 3600 241 585 8599 ery and equipment whole- YTD 16 124 38 41 226 130 121 334 435 243 1498 3187 56 249 6693 saling,” Chapman says. %diff 33 -11 71 42 88 35 30 35 27 23 13 330 135 28 COMPETITIVE FINANCE. Tel: (09) 369 5276 PERSONAL SERVICE. www.autofinancedirect.co.nz

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 41 STATSTALK NEW VEHICLES

NEW VEHICLES COMPETITIVE FINANCE Market hits 100k in BROUGHT TO YOU BY: record time assenger car registra- At 8607, registrations of up by 17.9% (675 units) on tions might have been new passenger car and SUV August 2016. Pdown year-on-year fell 3.2% (289 units) on Au- The record comes in how in August but they are still gust 2016. But registrations fast the 100,000 registration managing to set records. of 4456 new commercial mark was achieved during the vehicles for the month were Continued on page 43

NEW COMMERCIAL MAKES (UNDER 3500KG) AUG AUG % MARKET MAKE MOVEMENT '17 '16 CHANGE SHARE TOYOTA 1114 739 Up 1 50.7 25.0 FORD 833 861 Down1 -3.3 18.7 HOLDEN 384 283 Up 1 35.7 8.6 ISUZU 332 338 Down 1 -1.8 7.5 MITSUBISHI 278 231 Up 1 20.3 6.2 NISSAN 256 273 Down 1 -6.2 5.7 MAZDA 241 129 Up 1 86.8 5.4 VOLKSWAGEN 147 73 Up 5 101.4 3.3 LDV 115 70 Up 5 64.3 2.6 FIAT 104 97 Down 1 7.2 2.3 OTHER 652 686 -5.0 14.6 NEW PASSENGER MAKES TOTAL 4456 3780 17.9 100.0 AUG AUG % Market MAKE Movement NEW PASSENGER MODELS '17 '16 Change Share AUG AUG TOYOTA 1397 1542 -9.4 16.2 MAKE MODEL MAKE MODEL '17 '16 MAZDA 814 813 0.1 9.5 TOYOTA COROLLA 540 TOYOTA COROLLA 535 HOLDEN 686 767 -10.6 8.0 KIA SPORTAGE 370 KIA SPORTAGE 295 MITSUBISHI 638 564 Up 2 13.1 7.4 MITSUBISHI OUTLANDER 296 TOYOTA YARIS 289 KIA 631 502 Up 2 25.7 7.3 MAZDA CX-5 239 MAZDA MAZDA3 270 SUZUKI 513 484 Up 2 6.0 6.0 NISSAN QASHQAI 234 TOYOTA RAV4 268 HONDA 496 423 Up 3 17.3 5.8 MAZDA MAZDA3 217 MAZDA CX-5 255 FORD 472 602 Down 3 -21.6 5.5 TOYOTA RAV4 214 HYUNDAI TUCSON 237 NISSAN 447 454 -1.5 5.2 TOYOTA YARIS 196 SUZUKI SWIFT 222 HYUNDAI 407 655 Down 6 -37.9 4.7 SUZUKI SWIFT 191 VOLKSWAGEN TIGUAN 180 VOLKSWAGEN 327 421 -22.3 3.8 HONDA JAZZ 159 HOLDEN CAPTIVA 179 SUBARU 306 255 20.0 3.6 HOLDEN COMMODORE 157 HOLDEN COMMODORE 172 MERCEDES-BENZ 218 221 -1.4 2.5 MITSUBISHI ASX 157 HYUNDAI SANTA FE 170 AUDI 164 166 -1.2 1.9 HONDA CRV 155 MITSUBISHI ASX 170 SKODA 161 89 Up 2 80.9 1.9 NISSAN X-TRAIL 152 MITSUBISHI OUTLANDER 163 BMW 143 141 Down 1 1.4 1.7 LAND ROVER 107 85 Up 1 25.9 1.2 TOYOTA HIGHLANDER 139 HONDA HR-V 155 JEEP 104 140 Down 2 -25.7 1.2 HOLDEN CAPTIVA 138 NISSAN QASHQAI 153 PEUGEOT 104 64 Up 2 62.5 1.2 FORD ESCAPE 125 NISSAN X-TRAIL 151 MINI 77 50 Up 2 54.0 0.9 MAZDA CX-3 124 SUZUKI VITARA 142 Other 394 546 -27.8 4.6 VOLKSWAGEN TIGUAN 123 VOLKSWAGEN GOLF 141 Total 8606 8894 -3.2 100.0 HYUNDAI SANTA FE 117 MAZDA MAZDA2 134

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

42 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz STATSTALK NEW VEHICLES

NEW AROUND THE COUNTRY PASSENGER REGISTRATIONS DISTRICT AUG '17 AUG % CHANGE '16 Continued from page 42 this time in 2016 and regis- WHA 186 232 -19.83 month – it was the tration of 13,063 vehicles for NEW VEHICLES AUC 3755 3908 -3.92 quickest ever in a the month of August were up COMPETITIVE FINANCE HAM 563 605 -6.94 calendar year. 3.0% on August 2016.” BROUGHT TO YOU BY: THA 56 96 -41.67 “By way of The mix of vehicles regis- TAU 372 373 -0.27 comparison, at tered in August shows chang- ROT 82 96 -14.58 GIS 50 30 66.67 the height of the ing consumer preferences. NAP 266 202 31.68 global financial Registrations of SUVs remain NEW 112 141 -20.57 crisis in 2009 strong, but growth in regis- WAN 78 67 16.42 there were only trations of passenger vehicles PAL 261 220 18.64 45,384 vehicles continues to weaken. Holden with 8% (1071). MAS 80 55 45.45 sold to the end Nevertheless, in the year Toyota also led the WEL 710 773 -8.15 of August com- to date passenger and SUV market for passenger and NEL 115 121 -4.96 pared to 103,923 registrations still remain 7.5% SUV registrations with a 16% BLE 64 51 25.49 this year, a 129% (4851 units) above the figure market share (1397) followed GRE 13 12 8.33 increase,” Motor at this time last year and by Mazda with 9% (814) and WES 3 3 0.00 Industry As- commercial vehicle registra- Holden with 8% (686). CHR 1374 1453 -5.44 sociation chief tions are up 19.6% (5691). The top selling passen- TIM 65 76 -14.47 executive David Toyota remains the overall ger and SUV models for the OAM 22 13 69.23 Crawford says. market leader with a 19% month were the Toyota Co- DUN 251 260 -3.46 INV 128 107 19.63 “Registrations market share (2511), followed rolla (540) followed by the TOTAL 8606 8894 -3.24 were 11.3% above by Ford with 10% (1305) and Kia Sportage (370) and the Mitsubishi Outlander (296). NEW COMMERCIAL MAKES (UNDER 3500KG) – YEAR-TO-DATE In the commercial sector, Toyota was again the market leader with 25% (1114 units) followed by Ford with 19% (833) and Holden a distant FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL 17-Jan 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 third with 9% (385). 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 The Ford Ranger lost its % diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 spot as the best-selling model 17-Feb 64 713 66 8 45 364 97 255 101 186 51 282 35 346 52 747 76 246 3734 to the Toyota Hilux with 17% 16-Feb 41 662 47 2 32 249 67 215 82 115 41 288 25 22 78 644 102 412 3124 (779) of the commercial sec- % diff 56 8 40 300 41 46 45 19 23 62 24 -2 40 1473 -33 16 -25 -40 20 tor compared to the Ranger’s 17-Mar 92 897 47 0 53 393 122 350 114 190 83 365 102 290 68 1103 115 255 4639 16-Mar 42 752 85 8 48 284 76 318 41 151 53 462 50 234 96 851 124 244 3919 15% share (690). % diff 119 19 -45 -100 10 38 61 10 178 26 57 -21 104 24 -29 30 -7 5 18 Year-to-date the Ford 17-Apr 65 768 38 65 0 48 322 90 283 86 128 50 298 263 40 810 90 194 3638 Ranger remains both the top 16-Apr 43 580 26 45 0 73 240 69 275 71 126 37 168 327 59 768 86 157 3150 commercial vehicle model % diff 51 32 46 44 -34 34 30 3 21 2 35 77 -20 -32 5 5 24 15 and the top model overall with 17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745 6320 registrations compared 16-May 42 814 28 49 0 51 411 77 281 92 183 47 246 194 66 788 104 205 3678 % diff 79 19 157 94 20 -15 25 25 -17 2 32 104 26 -33 43 13 56 29 to 5497 for the Toyota Hilux. 17-Jun 63 1230 119 86 26 65 666 84 460 126 202 85 466 291 45 1299 232 259 5804 Vehicle segmentation 16-Jun 45 882 38 36 0 73 431 98 393 83 183 57 328 303 88 1097 150 228 4513 for August reflects strong % diff 40 39 213 139 -11 55 -14 17 52 10 49 42 -4 -49 18 55 14 29 monthly registrations of the 17-Jul 72 40 3 66 15 56 350 71 339 76 206 148 342 228 54 845 143 972 4026 Toyota Corolla. 16-Jul 75 972 37 36 0 79 317 129 345 93 208 76 206 254 80 703 76 180 3866 The top segments were % diff -4 -96 -92 83 -29 10 -45 -2 -18 -1 95 66 -10 -33 20 88 440 4 SUV medium with 15% share, 17-Aug 104 833 38 95 14 65 384 63 332 115 241 100 278 256 35 1114 147 242 4456 16-Aug 97 861 42 75 0 58 283 80 338 70 129 139 231 273 86 739 73 206 3780 followed by pick-up-chassis % diff 7 -3 -10 27 12 36 -21 -2 64 87 -28 20 -6 -59 51 101 17 18 cab 4×4 with 14% and small YTD 17 598 6240 450 589 63 435 3210 691 2641 781 1493 619 2751 2194 421 7741 1044 2754 34715 passenger vehicles with 11%. YTD 16 409 5279 350 336 44 402 2207 549 2063 530 1022 459 1944 1613 591 5385 785 1712 25187 Normal business resumes %diff 46 18 29 75 43 8 45 26 28 47 46 35 42 36 -29 44 33 61 38 Continued on page 44

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 43 STATSTALK NEW VEHICLES

NEW VEHICLES COMPETITIVE FINANCE BROUGHT TO YOU BY: Continued from page 43 Most of the vehicles In 1967, New Zealand in the next largest segments, are from Thailand, which imported $11 million worth SUVs and the pick-up-chas- manufactures cars and trucks of goods from the five sis 4×2 segments. under licence for Japanese, countries - approximately American and other interna- $94 million in current dol- ASEAN imports double since tional car makers. lars. Two-way trade with 2013 ASEAN, established in ASEAN was $27 million (just a surplus of $5 million New Zealand’s two-way August 1967, had Indonesia, over $251 million in current (around $63 million in cur- trade with the Association Malaysia, the Philippines, Sin- dollars), which included rent dollars). of Southeast Asian Nations gapore and Thailand as (ASEAN) was valued at $15.2 original members. Bru- NEW COMMERCIAL MODELS (UNDER 3500KG) AUG AUG billion in the June 2017 year. nei Darussalam, Cambo- MAKE MODEL MAKE MODEL Statistics New Zealand dia, Laos, Myanmar and '17 '16 says goods and services Vietnam joined later. TOYOTA HILUX 779 FORD RANGER 721 exported to ASEAN coun- “Fifty years ago, we FORD RANGER 690 TOYOTA HILUX 486 tries totalled $6.3 billion and exported nearly $16 HOLDEN COLORADO 360 NISSAN NAVARA 273 imports $8.9 billion. million worth of goods TOYOTA HIACE 321 HOLDEN COLORADO 266 MITSUBISHI TRITON 278 TOYOTA HIACE 252 Since 2013, the value of to the five original NISSAN NAVARA 256 ISUZU D-MAX 234 vehicles and parts imported ASEAN countries,” MAZDA BT-50 240 MITSUBISHI TRITON 231 from ASEAN has doubled to international statistics ISUZU D-MAX 212 FORD TRANSIT 140 reach $1.3 billion in the June senior manager Daria FORD TRANSIT 143 MAZDA BT-50 129 2017 year. Kwon says. FIAT DUCATO 103 MERCEDES-BENZ SPRINTER 128 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 % diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050 16-Feb 21 137 193 17 3 44 604 0 645 292 470 100 407 64 59 719 164 44 413 484 55 25 102 95 208 362 915 309 53 187 7191 % diff -86 28 -17 -100 33 -48 1 1 28 29 -44 26 45 5 5 49 2 32 -29 -13 -12 2 -2 47 72 8 15 -9 1 12 17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230 16-Mar 13 181 199 23 4 47 509 0 608 468 731 107 405 127 60 816 271 50 567 378 46 37 127 86 216 618 999 304 58 136 8191 % diff -15 12 -2 -100 -50 17 23 17 11 -6 -12 55 -16 10 11 -7 18 22 -10 22 -8 -43 -6 12 19 21 27 9 46 13 17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996 16-Apr 5 138 135 13 2 29 696 0 589 82 523 68 455 84 53 674 206 38 451 445 85 46 8 87 221 382 748 261 38 228 6790 % diff -40 -3 9 -100 -50 -55 -28 -8 80 7 90 9 4 -28 -99 245 21 -6 9 -65 -37 975 -25 -14 34 28 25 16 22 3 17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386 16-May 17 159 113 17 1 26 697 0 677 268 628 94 400 101 55 671 202 31 474 394 63 34 112 114 234 427 965 301 58 169 7502 % diff 18 45 27 -100 100 0 -25 1 19 -11 28 37 4 5 32 0 68 11 -3 -49 6 5 -36 30 27 29 41 -22 5 12 17-Jun 21 190 2 0 2 31 459 0 686 440 829 127 626 123 0 940 280 73 667 361 60 29 154 83 387 677 2011 430 50 443 10181 16-Jun 6 166 123 10 4 58 596 0 843 420 836 89 553 100 55 842 226 44 565 384 85 42 141 159 210 495 1569 338 62 165 9186 % diff 250 14 -98 -100 -50 -47 -23 -19 5 -1 43 13 23 -100 12 24 66 18 -6 -29 -31 9 -48 84 37 28 27 -19 168 11 17-Jul 18 169 168 0 3 11 444 0 537 467 391 84 569 73 59 811 167 54 592 381 80 22 108 72 292 520 975 303 29 206 7605 16-Jul 4 121 131 2 1 38 578 0 663 325 513 124 596 92 50 686 205 48 418 467 49 35 88 42 237 407 1321 252 51 157 7701 % diff 350 40 28 -100 200 -71 -23 -19 44 -24 -32 -5 -21 18 18 -19 13 42 -18 63 -37 23 71 23 28 -26 20 -43 31 -1 17-Aug 8 164 143 0 0 16 472 0 686 496 407 104 631 107 47 814 218 77 638 447 104 41 161 61 306 513 1397 327 34 187 8606 16-Aug 6 166 141 3 2 39 602 0 767 423 655 140 502 85 77 813 221 50 564 454 64 35 89 73 255 484 1542 421 47 174 8894 % diff 33 -1 1 -100 -100 -59 -22 -11 17 -38 -26 26 26 -39 0 -1 54 13 -2 63 17 81 -16 20 6 -9 -22 -28 7 -3 YTD 17 91 1421 1158 2 15 190 4412 0 5879 3166 4582 785 4614 806 385 5900 2297 479 4732 3223 483 271 909 588 2261 4852 10436 3023 357 1887 69204 YTD 16 94 1205 1236 107 21 306 5027 0 5756 2619 4934 818 3583 808 1264 5365 1573 673 3946 3073 514 333 767 769 1835 3551 9833 2532 413 1399 64354 %diff -3 18 -6 -98 -29 -38 -12 2 21 -7 -4 29 0 -70 10 46 -29 20 5 -6 -19 19 -24 23 37 6 19 -14 35 8

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

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44 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz STATSTALK SECONDHAND

Compliance made simple ...since 1999 Secondhand upturn?

fter months of 19,622 units, while dealer 436, while dealer purchases sluggish sales, the purchases climbed 5.8% to plummeted, down 16.9% to Asecond-hand market 14,321. 304 units. up 6.9% to 3197, while finally showed an upturn in Public-to-public trans- Registration changes dealer purchases were up August. actions were up just 2.1% to between members of the 14.2% to 2661. Sales of second-time- 45,181 vehicles. public were up 9.2% to 1633. Public sales of trucks rose around vehicles were up In bikes, sales by dealers Truck transactions were 8.5% to 7303. 4.1% for the month to were up slightly by 1.2% to healthier. Dealer sales were

SECONDHAND REGISTRATIONS − AUGUST 2017 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2017 Public to Trader 278 5743 1228 91 609 100 73 469 240 133 822 135 1107 275 131 45 1911 142 13 462 314 14321 Public to Public 2061 15395 3680 607 2358 895 412 1590 1100 545 1879 445 3224 1088 401 235 101 5296 582 210 2060 1017 45181 Trader to Public 655 6716 1676 203 995 301 172 723 473 186 942 206 1639 366 197 74 17 2460 280 74 830 437 19622 Cars 2016 Public to Trader 272 5035 1211 100 610 114 95 454 232 143 635 124 1189 211 122 38 2029 163 27 443 290 13537 Public to Public 1970 15387 3549 635 2192 1028 418 1505 1016 630 1681 436 3175 1035 479 216 81 5137 526 175 1916 1076 44263 Trader to Public 631 6255 1553 254 1091 309 185 696 433 221 780 224 1674 338 194 70 28 2395 285 67 723 435 18841 Cars % Change Public to Trader 2.2 14.1 1.4 -9.0 -0.2 -12.3 -23.2 3.3 3.4 -7.0 29.4 8.9 -6.9 30.3 7.4 18.4 -5.8 -12.9 -51.9 4.3 8.3 5.8 Public to Public 4.6 0.1 3.7 -4.4 7.6 -12.9 -1.4 5.6 8.3 -13.5 11.8 2.1 1.5 5.1 -16.3 8.8 24.7 3.1 10.6 20.0 7.5 -5.5 2.1 Trader to Public 3.8 7.4 7.9 -20.1 -8.8 -2.6 -7.0 3.9 9.2 -15.8 20.8 -8.0 -2.1 8.3 1.5 5.7 -39.3 2.7 -1.8 10.4 14.8 0.5 4.1 Motorcycles 2017 Public to Trader 3 131 24 18 5 5 3 2 5 5 30 7 53 2 7 4 304 Public to Public 63 467 143 27 102 32 19 72 57 22 70 21 121 56 18 13 4 196 18 8 55 49 1633 Trader to Public 13 151 36 5 35 9 1 12 6 4 14 5 42 12 4 3 54 5 18 7 436 Motorcycles 2016 Public to Trader 5 141 31 19 2 5 7 8 28 7 62 12 3 26 1 6 3 366 Public to Public 64 472 116 29 98 24 9 51 46 17 51 12 128 40 20 5 2 200 19 7 60 25 1495 Trader to Public 16 141 39 6 33 7 1 17 20 9 21 12 36 9 5 43 1 12 3 431 Motorcycles % change Public to Trader -40.0 -7.1 -22.6 -5.3 150.0 0.0 -57.1 -75.0 -82.1 -28.6 -51.6 -41.7 -100.0 103.8 100.0 16.7 33.3 -16.9 Public to Public -1.6 -1.1 23.3 -6.9 4.1 33.3 111.1 41.2 23.9 29.4 37.3 75.0 -5.5 40.0 -10.0 160.0 100.0 -2.0 -5.3 14.3 -8.3 96.0 9.2 Trader to Public -18.8 7.1 -7.7 -16.7 6.1 28.6 0.0 -29.4 -70.0 -55.6 -33.3 -58.3 16.7 33.3 -20.0 25.6 -100.0 50.0 133.3 1.2 Trucks 2017 Public to Trader 65 910 352 25 125 18 27 79 41 31 155 37 131 82 58 11 306 44 4 74 86 2661 Public to Public 345 1929 670 141 471 149 97 309 223 103 332 167 533 214 81 51 28 768 129 47 300 216 7303 Trader to Public 168 862 338 57 182 70 54 165 97 43 232 61 222 88 52 24 7 358 56 19 150 112 3417 Trucks 2016 Public to Trader 73 745 238 22 98 30 38 117 41 27 159 37 112 75 52 8 256 31 5 89 78 2331 Public to Public 389 1883 568 131 404 174 98 266 184 113 255 108 373 190 85 48 16 794 98 38 302 215 6732 Trader to Public 147 851 312 77 196 77 69 154 69 44 164 47 160 91 47 17 6 331 64 17 139 118 3197 Trucks % change Public to Trader -11.0 22.1 47.9 13.6 27.6 -40.0 -28.9 -32.5 0.0 14.8 -2.5 0.0 17.0 9.3 11.5 37.5 19.5 41.9 -20.0 -16.9 10.3 14.2 Public to Public -11.3 2.4 18.0 7.6 16.6 -14.4 -1.0 16.2 21.2 -8.8 30.2 54.6 42.9 12.6 -4.7 6.3 75.0 -3.3 31.6 23.7 -0.7 0.5 8.5 Trader to Public 14.3 1.3 8.3 -26.0 -7.1 -9.1 -21.7 7.1 40.6 -2.3 41.5 29.8 38.8 -3.3 10.6 41.2 16.7 8.2 -12.5 11.8 7.9 -5.1 6.9 ✓ Control & manage your Trader Network stock 'Take control with Dealer ✓ Paperless change of ownership transactions Dashboard' ✓ Create wholesale vehicle transactions ✓ Total vehicle securities management ✓ Mobile optimised services

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 45 STATSTALK TRUCKSBIKES

Slow month for bike sales

ike registrations were TNT Roma on 20 ahead of the down in August, al- Lintex City Master and Suzuki Bthough it was a great UZ50 on 18 units each. month for the market leader. In fourth was the Harley The market for the month Davidson Street 500 and hit 617 units, down 4.2% from Yamaha RZFR3AH on sixteen August 2016. For the year the units each. tally sits at 5211. In the lead position, Suzuki Big jump for used registrations were up a healthy registrations 25% to 110 units, taking 17.1% While the new market of bike registrations. slumped, the used import NEW BIKE MODELS Yamaha was second on 81 bike trade was up by nearly MAKE MODEL AUG '17 units, down 9% for a 12.6% a third. TNT MOTOR ROMA 2T 20 share. Registrations hit 196 units, FACTORY BUILT LINTEX CITY MASTER 18 In third, Harley Davidson up 31.5% on this time last year. SUZUKI UZ50 18 made a huge 44.4% gain Harley Davidson domi- HARLEY DAVIDSON STREET 17 STREET 500 16 to 52 bikes and 8.1%, while nated the market on 72 bikes, YAMAHA YZF R3AH 16 fourth placed BMW was up up 26.3% from a year ago for ROYAL ENFIELD CLASSIC 14 PIAGGIO ZIP 50 2T 13 22.2% to 33 for a 4.1% stake. a 48.3% share. KTM 390 DUKE 11 Honda took fifth on 30 Ducati took second on YAMAHA MT-03 LAH 11 units. 32, followed by Triumph on BMW G310 R 10 Chinese sourced scooters 18, Honda on 16 and BMW again lead the market, with the on 15. USED BIKE MAKES MAKE AUG '17 AUG '16 % CHANGE MARKET HARLEY DAVIDSON 72 57 26.3 36.7 DUCATI 23 11 109.1 11.7 NYK VEHICLE TRIUMPH 18 15 20.0 9.2 HONDA 16 16 0.0 8.2 EXPRESS SERVICE BMW 15 5 200.0 7.7 YAMAHA 13 8 62.5 6.6 KAWASAKI 7 5 40.0 3.6 PIAGGIO 5 2 150.0 2.6 Reliable fortnightly SUZUKI 5 8 -37.5 2.6 APRILIA 3 1 200.0 1.5 vehicle logistics Other 19 21 -9.5 9.7 service JAPAN to NZ TOTAL 196 149 31.5 100.0 NEW BIKE MAKES AUG YTD AUG % MARKET MAKE PORT TO PORT / '17 '17 '16 CHANGE SHARE % DOOR TO DOOR SUZUKI 110 870 88 25.0 17.8 YAMAHA 81 572 89 -9.0 13.1 to Auckland, Christchurch, HARLEY DAVIDSON 52 486 36 44.4 8.4 Wellington, and Nelson BMW 33 206 27 22.2 5.3 HONDA 30 397 54 -44.4 4.9 KTM 28 266 33 -15.2 4.5 TRIUMPH 28 308 52 -46.2 4.5 Full MPI inspection KAWASAKI 27 279 29 -6.9 4.4 service from Kawasaki, ROYAL ENFIELD 26 131 15 73.3 4.2 FACTORY BUILT 25 132 21 19.0 4.1 Osaka, Nagoya and Moji TNT MOTOR 25 203 24 4.2 4.1 VESPA 22 140 15 46.7 3.6 + APRILIA 19 175 14 35.7 3.1 SUN PHOENIX CO.,LTD. Marine Insurance available PIAGGIO 17 131 18 -5.6 2.8 ZNEN 11 47 6 83.3 1.8 For eFFIcIent custoMer Focused servIce MOPED 10 95 13 -23.1 1.6 KYMCO 9 54 6 50.0 1.5 contact NYK HYOSUNG 7 33 8 -12.5 1.1 PGO 7 47 8 -12.5 1.1 Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 DUCATI 6 99 17 -64.7 1.0 email: [email protected] OTHER 44 540 71 -38.0 7.1 TOTAL 617 5211 644 -4.2 100.0

46 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz STATSTALK TRUCKS

Isuzu maintains new truck market lead

suzu Trucks continues to ing period. from 159. general manager Colin Muir maintain its market lead- In third place, Hino Dis- The new truck and bus says the pipeline for new Iership in the new truck tributors has seen its year- market totals 4144 registra- trucks is unyielding as the and bus market over 3500kg to-date registrations for new tions year-to-date, up from distributor continues to take GVM, despite the resurgence trucks and bus chassis fall 3278. orders from bulk fleet deals of fellow Japanese brand from 452 to 435, but there For the month of August as well as smaller customers Fuso. are still four months of the 2017, Isuzu registered 120, who want one or two trucks. Market leader Isuzu has year to run. followed in second place by Muir says around 50% of taken 845 new truck and bus Fourth-placed Mercedes- Fuso Trucks with 101 and Isuzu Trucks new vehicle registrations year to date at Benz Trucks is also having Hino in third with 65. registrations in August were August 31, up from 793 in a vastly improved 2017, no In fourth place was Mer- in the light-duty segment, the previous corresponding doubt due to the arrival of cedes-Benz with 58 units, with medium-duty and period. the all-new Actros and Arocs followed by Fiat and MAN heavy-duty accounting for In second place on the heavy-duty range. It has with 35 units each, Iveco on about 25% each, give or take. table, Fuso Trucks New registered 343 new trucks, 29, Volvo on 27, Kenworth He says it’s pleasing that Zealand is having a boomer up from 239 in the previous on 26 and DAF on 21. the light-duty N-Series 2017 so far with 676 new corresponding period. truck has sprung back to truck and bus registrations Volvo Trucks is New Unyielding pipeline the number one spot in that year-to-date, a significant Zealand’s fifth biggest selling Isuzu Trucks New Zealand market. increase from the 343 units brand year-to-date with 269 in the previous correspond- new vehicle registrations, up Dealer Information Notice NEW TRUCK MAKES (OVER 3500KG) Dealer Information Notice AUG AUG % % OF YTD AUG MAKE MTA MEMBERSHIP INFORMATION '17 '16 CHANGE MARKET '17 '16 Cost Interests ISUZU 120 104 15.4 20.2 845 793 National Subscription of motor vehicle dealers a priority FUSO 101 75 34.7 17.0 676 343 $700 Excl GST & Branch fee HINO 65 58 12.1 10.9 435 452 Yes No MERCEDES- 58 70 -17.1 9.8 343 239 Brand Year Capacity BENZ Since 1917 4000 members FIAT 35 16 118.8 5.9 217 132 Strong & nationally recognised MAN 35 24 45.8 5.9 143 141 MTA is NZ’s largest dealer representative group: Franchise IVECO 29 12 141.7 4.9 156 109 dealers, used dealers, motorcycle dealers, and truck dealers VOLVO 27 15 80.0 4.5 269 159 Market analysis - regular, KENWORTH 26 11 136.4 4.4 150 112 Mediation Yes No accurate and detailed DAF 21 18 16.7 3.5 174 138 OTHER 77 108 -28.7 13.0 732 660 Advocacy - pushing the causes HR Advice Yes No TOTAL 594 511 16.2 100.0 4144 3278  for your industry Benefits - save money with MTA stationery Yes No USED TRUCKS MAKES  key business partners AUG AUG % % OF YTD AUG MAKE IT Advice Business Range of Need a mentor '17 '16 CHANGE MARKET '17 '16 Yes No Managers newsletters Yes No ISUZU 60 37 62.2 27.8 378 288  TOYOTA 38 46 -17.4 17.6 296 287 Industry Specialist training Business Advice HINO 33 30 10.0 15.3 244 142 research Yes No Yes No MITSUBISHI 27 18 50.0 12.5 187 122 NISSAN 23 10 130.0 10.6 122 101 FURTHER INFORMATION ABOUT MTA FORD 5 1 400.0 2.3 19 10 Website Events / get Free phone MAZDA 5 2 150.0 2.3 27 17 IVECO 3 1 200.0 1.4 11 10 www.mta.org.nz togethers Yes No CHEVROLET 2 1 100.0 0.9 17 6 CONTACT US DAF 2 2 0.0 0.9 9 7 Other 18 17 5.9 8.3 175 135 Tony Everett 04 381 8827 TOTAL 216 165 30.9 100.0 1485 1125

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 47 TRIBUNALTALK

Dispute over rusty Hilux Strange v Tamaki Limited t/a Grange Motor Company Limited - Reference No. MVD 081/2017 (Auckland)

n April 2015, the pur- the company to repair the chaser paid $15,990 for a vehicle, replace it or provide I2003 Toyota Hilux 3.0D him with a refund of the from the trader - the vehicle purchase price. The dealer had travelled 350,000km at refused, allegedly saying it the time. had no responsibility for the A year later, on May 2, vehicle’s faults. 2016, the purchaser took the The purchaser then had vehicle to a VTNZ station for the vehicle’s chassis re- a warrant. The vehicle failed placed and the corrosion due to a number of signifi- in the vehicle’s cab and cant faults, though the big- suspension remedied. gest was extensive corrosion In response, the trader in its chassis, cab panels and says that it has no responsi- front suspension. bility for the cost of the re- significant corrosion at that in the chassis and body of The purchaser alleges he pairs. It says that the vehicle time. It also claims it is likely this vehicle could not have contacted the trader and was fit for purpose when it that the corrosion has oc- developed over a 12 month advised it that the vehicle was supplied, and had a re- curred during the purchaser’s period and that the cor- had failed a warrant of fit- cent warrant of fitness when ownership and may have rosion was present when ness inspection. He asked supplied and did not have been caused by its use. the vehicle was sold to Mr The purchaser provided Strange. The assessor also photographs of the dam- notes that there is evidence age to the tribunal, showing of previous attempts to extensive corrosion in the repair and disguise corro- vehicle’s chassis and body. sion in the vehicle. Silicon The trader questioned the has been used in parts of the reliability of the photo- vehicle where corrosion was graphs taken after the chas- present. Silicon is not used Specialists in sis had been removed from to repair or inhibit corrosion the vehicle, something the damage. Instead, the silicon pre‑shipment inspections tribunal rejected. appears to have been used in Japan & UK The panelbeater who to disguise the corrosion. repaired the vehicle indi- Evidence was given by the  Full border inspections cated the chassis had ‘all Cambridge VTNZ inspector but broken in two’. The that corrosion to the extent  Authorised MPI inspections tribunal’s assessor says he found could not have that the chassis corrosion developed during the pur-  Authorised NZTA inspections made the vehicle structur- chaser’s ownership, advising ally unsound, and therefore he saw evidence of previous  Odometer verification unsafe. corrosion repairs - a cab sill The trader questioned had been previously repaired  Pre-export appraisal that the vehicle did not have with a welded plate and corrosion when it was sold, some rust holes had been  Vehicle history reports based on its examination of filled with silicon. In his opin- the vehicle and that it had ion, the vehicle was likely to a new warrant of fitness. have been extensively used The inspector who con- near the ocean, with salt duced that inspection gave water from that environ- evidence that he saw no ment causing corrosion. He significant corrosion. also advised that he found The tribunal’s assessor a sand-like substance in the JEVIC NZ concluded that corro- chassis. The panelbeater 09 966 1779 www.jevic.co.nz sion to the extent found Continued on page 48

48 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz TRIBUNALTALK

Continued from page 48 corrosion. It noted that there is a Toyota Hilux, designed The trader further sug- found similar sand, leading was no evidence that this had and intended to be driven gested the repairs had not to the conclusion that the happened, and also that such off-road. I doubt whether been done legally - again vehicle had been used on a use should be expected of a off-road use of the kind an assertion the tribunal beach or farm. Hilux. alleged by Grange Motor rejected. The tribunal also dismissed “Additionally, even if (the Company could be consid- It ordered the trader pay allegations that the purchas- purchaser) had driven the ered unreasonable use of a the full costs of the repairs: er’s use was the cause of the vehicle off-road, the vehicle Toyota Hilux.” $10,305.73. Big interest in evworld

Continued from page 37 an example, Harrop says while independent energy form, conference opening. such technology is initially becoming energy independ- Expanding on the topic of expensive (like EV prices), eve- ent vehicles (EIVs), he says. “the global outlook for the ryone usually gets one and That, along with in- EVolution”, Harrop urged prices drop. creased EV range, will conference visitors to be pre- That’s not just bikes, cars, probably avoid the need for pared. “EVs will profoundly buses and heavy trucks and a proliferation of charging change the world within the machinery either. Aviation and stations, Harrop says. next 20 years,” he says. shipping are other key trans- Warning of the coming Using the smartphone as port modes that will change, impact of EVs on society, Harrop says. Harrop believes conven- He says pure tional vehicle sales will col- electric is the way lapse, gas stations close and the world’s going. a wide range of industries Many EVs will be will be affected. At EVTalk’s stand are, from left, visitors Neil Gordon and John Davies with Auto powered by solar, He says of the global EVo- Media Group general manager Deborah wind or some other lution: “It is happening.” Baxter and sales cadet Fran Da Silva. AA floats safety ratings at point of sale Anywhere. Anytime. Continued from page 1 Vinsen says VIA is not Your most important dealership information out automatically and we against the safety information accessible from any desktop, tablet or mobile would be okay with that. being distributed but he be- “But the CIN card is largely lieves giving it at point of sale device. Faster. Easier. Smarter. ignored by consumers.” is simply too late in the buying Vinsen says buyers want to process. know the price and if the ve- “Adding another label at the hicle suits their needs. Safety is point of sale is just an impost one factor most consider but on the dealership,” he says. it’s not a primary one. “It is too late in the buying “They will look at all of the process. Consumers have factors and then buy on price,” already made their decision, he says. having researched online at Vinsen says the association this point.” also has some concerns over Any effort to publicise the veracity of the Used Car safety ratings should be on- Safety Rating data, largely line, developing and promot- because of inconsistencies in ing sites like Rightcar.govt.nz, its collection. he says. Stocks says the information “The biggest thing the Gov- is reliable enough that the Ac- ernment can do is educate, cident Compensation Corpo- be it about the merits of safety 0800 623 687 ration uses it as a base for its ratings or fuel economy or www.motorcentral.co.nz safety-based levy system. electric vehicle.”

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 49 DIARYTALK

appointment as controller and THE auditor-general.” AutoTalk’s Dealer numbers edge group editor up again Scott Morgan DIARY The number of registered trad- looks at the ers in New Zealand increased Scott Morgan Scott month gone by by three last month, from 3434 plans to take a stake in each on AutoTalk.co.nz to 3437. other and extend their work Some 110 new registrations together on shared models were approved last month, and production, including the AT’s parking services man- but 108 dealers had their construction of a plant in the ager rang Milner to apologise licences cancelled, revoked or United States and electric vehi- August 2 for the mistake and inform him surrendered. One trader was cle development. of the decision to waive the reinstated during the month. Toyota will take a 5% stake Rental firms back in fine, a spokesman says. Dealer numbers remain high, in Mazda and Mazda a 0.25% Milner told AutoTalk he’s not Christchurch central reflecting the buoyancy in the stake in Toyota. After being driven out of the sure how the parking warden new and used vehicle markets They already work together, Christchurch CBD by the made the mistake of issuing a as the economy continues to sharing a small car based on earthquakes six years ago, Avis, fine for no warrant of fitness roll along. the Mazda 2/Demio in the US. Budget and Apex are now back or registration because the bus The new plant will build the Co- and in a new building. was located on private property rolla and a yet-to-be confirmed The International Rental behind a small chain fence. August 4 Mazda SUV. The facility will be Car Precinct Hub is a three- capable of producing 300,000 storey dedicated car rental LDV reveals pricing vehicles a year. building with five brands August 3 represented. for T60 ute range Strongest month yet “Like many businesses in Dealers on Light commercial vehicle brand for new and used car Christchurch, we faced chal- Consumer’s target list LDV has announced retail pricing lenges brought on by the for its new T60 ute range. arrivals Consumer NZ has identified earthquakes,” Avis Budget Group Initially offered as four- More than 27,083 new and car dealers as one group who New Zealand general manager wheel drive double cabs, the used cars arrived on Kiwi don’t always display the entire Bruce Vincer says. “We feel range starts at $28,990 plus wharves in July 2017, the high- cost to potential buyers. the new hub is a positive step GST for the T60 six-speed est combined number this year, Online florists, sports forward. It’s an exciting time to manual and $30,990 plus GST according to New Zealand event promoters, theatres and be in the city as it continues to for the six-speed automatic. Customs Service statistics. accommodation providers regenerate and thrive.” The T60 is also available in a More than 14,492 used cars are other groups targeted by four-wheel drive luxury grade, arrived in July, the fourth high- Consumer’s research. Car dealer “tricks” priced at $32,990 plus GST for est number in the year to date As a result, it has collected used to sell Tesla the manual and $34,990 plus alongside 12,591 new cars. It is 10,000 signatures in an online the largest number of new pas- Elon Musk’s introduction of his GST for the automatic. petition calling for a clamp down senger vehicles yet, reflecting cheapest Tesla model is draw- on misleading pricing practices. the incredible appetite from ing comparisons with the way No slowdown for Kiwi consumers. dealers have pushed traditional used import market Former MOT boss Used and new light com- cars for many years. Used import registrations steps down as mercial, truck and bus arrivals Tactics for marketing the continued to ride high in July, also remained consistent in Tesla Model 3 have been simi- auditor-general with more substantial growth in arrival numbers. lar to how other car dealers Former Ministry of Transport both passenger and commer- advertise, Bloomberg quotes boss Martin Matthews has cial registrations. Barclays analyst Brian Johnson resigned from his current posi- The market for cars was up as saying. tion of auditor-general. 10.5% year-on-year to 14,430 August 8 Tesla has generated more His resignation preceded a units. It was the second highest than 500,000 reservations report looking into his actions July on record and just a few Mazda New Zealand for the new electric sedan, during fraudster Joanne Har- hundred short of the top result gets WOW factor partly due to its US$35,000 rison’s time at the ministry. in 2003. It was also the second Mazda has signed on as a base price. The company an- “The issues and speculation largest month in 2017. major sponsor of the World of nounced the total cost for a about how I handled matters in Registrations for the year Wearable Arts show. fully optioned Model 3 could relation to the fraud commit- so far total 94,382 – a full 11% Its New Zealand managing reach US$59,500, beyond many ted on the Ministry of Transport ahead of the same time in 2016. director David Hodge says the mainstream buyers. during my term as CEO have sponsorship is a natural fit for made it untenable for me to the company. AT apologises to continue in this role,” he says. August 7 “Designing a car is an art Milner “I deeply regret and apolo- form in itself and Mazda’s gise for the fraud that was Auckland Transport has agreed Toyota and Mazda in design expertise is driven by committed by an accomplished to waive a $600 fine wrongly tie-up imagination and creativity to fraudster when I was secre- issued to a bus located at Rod Japanese automakers Toyota make world-leading automotive tary for transport, prior to my Milner’s Greenlane dealership. and Mazda have announced Continued on page 51

50 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz DIARYTALK

The road user charges spokespeople rather than and NorthWest district to be exemption has one rider – it ministers. Bridges and prime supported by the group, The will apply only until EVs make minister Bill English publicly Trusts Community Founda- up 2% of New Zealand’s heavy released it at the ChargeNet tion, Holden, Kia and – most vehicle fleet. station in Lower Hutt. recently – Suzuki NZ. “We already have an ambi- The new vehicle, fitted out tious target of having 64,000 for the patrol’s task as the eyes Continued from page 50 August 10 electric vehicles in New Zea- and ears of police in report- products and the KODO design land by 2021,” Bennett says. ing crime, will be serviced and philosophy which is throughout Another insurance “We want the public sector to maintained by West City Suzuki. all of Mazda’s vehicles.” acquisition for lead by example so we are setting a hard target of 1 in 3 elec- ERoad expects Turners tric or electric hybrid vehicles in August 16 record sales Turners Automotive Group has the government fleet by 2021.” made another foray into the ERoad’s second generation Dealer staff help with insurance business, purchasing technology has been embraced insurance agent Motorplus NZ. Treemendous project by New Zealand firms keen to August 14 Motorplus owner Wendy Capital City Mazda staff helped improve driver safety, which is Fenning is also set to join the bring a smile to Houghton one of the reasons behind its Dealership ram-raided company as business devel- Valley School students’ faces prediction of record sales. A stolen Nissan Safari was used opment manager for DPL by pitching in to create a new It anticipates New Zealand to ram-raid Central Motors in Insurance. outdoor learning zone. and the United States will be Ngatea. Motorplus has been an It includes a viewing plat- key in reporting record sales in The Waikato dealership, underwriting agent for DPL form overlooking native trees the year ending March 31, 2018, which stocks motorbikes, ATVs Insurance for three years. at the Wellington school and is chief executive Steve Newman and farm equipment, had about part of the Treemendous initia- told shareholders at its annual $55,000 worth of motocross tive, a joint project between meeting in Auckland. August 11 bikes taken, Stuff reports. Project Crimson Trust and the Growth in Australia is likely Owner Mark Browne says the Mazda Foundation. to be more modest, he says. burglars rammed through a high Distributor sought Capital City Mazda dealer “We expect FY18 will be wooden fence, before smashing principal Matthew Carman says ERoad’s largest ever sales year, for truck and bus the windows with rocks. he is hugely proud of his staff continuing our growth trend.” businesses Funding for 15 EV for volunteering to help with Daimler Truck and Bus is in the project. discussions with several parties projects August 9 to offload distribution rights for Fifteen projects to increase EV State EV buying Freightliner and Mercedes-Benz charging facilities and switch programme backed Import growth offers Truck and Bus in New Zealand. more trucks, buses and vans An EV pilot procurement pro- consumers choice: Australian-based Daimler to electric have had funding gramme for the public sector Turners Truck and Bus managing direc- announced by energy and re- should be run by the govern- tor Daniel Whitehead says the sources minister Judith Collins. A 10% increase in July’s used ment. New Zealand team has done a The projects are covered import figures and plenty of That will help determine fantastic job. under the Low Emission ex-New Zealand new lease how to have 64,000 EVs on “But we think having a Vehicles Contestable Fund, vehicles coming on to the our roads by 2021, says a distributor with closer ties to administered by the Energy market are combining to give select committee investigating the New Zealand market could Efficiency and Conservation car buyers many options, Turn- the future of mobility. deliver additional benefits for Authority (EECA). ers says. Parliament’s transport and the Freightliner and Mercedes- They have been condition- However, the latest year- industrial relations select com- Benz brands.” ally approved under the second mittee has, after an 18-month on-year figures for July still funding round to receive $3 sit behind the number of used inquiry, issued 14 recommen- million. Collins also announced dations for the government vehicles that came into the the opening of the next $3 country in March and May. August 12 to maintain a productive, safe, million round, with applications environmentally friendly, resil- Overall, 103,740 used cars closing September 27. have been imported this year National pledges to ient and affordable transport to date, 17% up on this time buy 5000+ EVs system, BusinessDesk says. last year. The National Party has prom- August 15 ised to make one in three ve- Aussie import EV owners get more hicles in the government fleet New Suzuki for changes no surprise benefits electric or plug-in hybrid by Controversial changes to EV drivers might soon be able 2021 should it be returned to community patrol Australian vehicle import rules The West City Auto Group has to use bus and high occupancy power in the general election. haven’t come as a surprise to donated a Suzuki Vitara four- vehicle lanes, while heavy EVs As the plan is a party Autohub’s New Zealand acting wheel drive to the McLaren will be exempt from road user pledge rather than govern- chief executive Frank Willett. Park Community Patrol in charges from September 1. ment policy, transport minister Australian urban infrastruc- Henderson, Auckland. They are among rule Simon Bridges and climate ture minister Paul Fletcher has It’s the fifth community changes announced by trans- change minister Paula Bennett rejected a proposal to allow patrol in the West Auckland port minister Simon Bridges. released the news as party Continued on page 52

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 51 DIARYTALK

Aston Martin Auckland concepts mixed with real- Continued from page 51 unveiled its share of showroom world lessons. private individuals to import space in the nine-level 5900 new and near-new vehicles square metre building housing from Japan and the United the Giltrap Group headquarters. Kingdom as part of the federal August 21 The floor space can show- government’s Road Vehicle case up to 15 vehicles alongside Standards Bill. Police dogs a service centre, delivery suite between the driver and back Willett says some were opti- transition to Captiva and two customer lounges. office or workshop. mistic change was on the way, The Holden Captiva has been The Great North Rd show- Fleet service and perfor- but he wasn’t banking on the chosen as the latest vehicle to room displays the entire Aston mance supervisor at Foodstuffs imports being allowed to enter transport police dogs. Martin range over two floors South Island Martin Jones says Australia. Holden utes now being and the unveiling included the Defect Management has ena- used by the dog squad are first New Zealand showing of bled the company to take action being phased out so the police the Aston Martin V8 Vantage S on vehicle inspection reports. fleet management team had August 17 Red Bull Racing Special Edition. to make the change, Ten-One Among more than $12 mil- Colonial’s profits up magazine reports. lion in cars on display are an Colonial Motor Company The Captiva has been August 23 Aston Martin Vulcan, Vanquish has announced a record total altered with the help of Massey Zagato, One-77 and DB5. profit of $23.5 million for the University’s School of Design Electric vehicles year ending June. in Wellington to make it fit for to share awards That’s up 4% on last year. purpose. spotlight Total operating revenue was August 18 Strong economy key Electric vehicles will have their down 1.4% to $854 million. Gazley Nissan wins own category for the first time Colonial puts the success election issue in the 2017 New Zealand Car down to a number of factors, prestigious award Transport minister Simon of the Year awards. including growth in the new Wellington’s Gazley Nissan has Bridges says a strong economy EVs aren’t new to the New vehicle industry. won the Nissan Dealer Excel- is likely to be a top election Zealand Car of the Year line-up lence Award for 2017. issue for car dealers. with the BMW i3 taking top Motorcycle The award recognises deal- Speaking to AutoTalk while honours in 2015. safety advocates er excellence nationally across out on the campaign trail, However, this year organis- reappointed both the sales and aftersales Bridges noted the economic ers have moved to create a new departments. challenges New Zealand has Motorcycle Safety Advisory category to reflect the increas- “We are very proud of our overcome during the last nine Council chairman Mark Gilbert ing numbers of EVs available outstanding team and their years. will lead the organisation for and growing market interest. daily commitment to providing “We’ve come from the GFC another two years. top quality service to their cus- [global financial crisis], earth- Gilbert will be joined by tomers,” the company says. quakes and a lot of significant current members Alan Petrie, August 24 issues for New Zealand to be a David White, and Johan Bosch, Kiwi team wins Hack top performer in the OECD. who have also been reappoint- Trade Me posts ed for two years. My Van contest Teams from both sides of the impressive profit ACC minister Michael Trade Me has recorded a 12% Tasman went head-to-head in Woodhouse says the council August 22 increase in profit for the year Mercedes-Benz Vans’ Hack My has a vital role in advising ACC ending June, with Trade Me Van contest, with a group of on safety initiatives to make ERoad enhances Motors proving a strong con- Kiwis coming out on top. motorcycling safer on New vehicle inspections tributor. The MindKits team fin- Zealand roads ERoad has launched an en- The company’s profit is up ished ahead of the five other hanced version of its “Inspect” to $93 million, from $83 mil- finalists. Their prize – a new Aston Martin’s new product in an effort to increase lion last year, while revenue Vito van – is a huge part of fleet safety. reached a record of $234.9 Auckland home opens the plan to deliver hands-on The addition of “Defect million, up 7.7%. A $40 million project that took STEM learning experiences to Management” to Inspect Trade Me Motors recorded a three years to build has come schools around New Zealand. removes paper from vehicle revenue increase of 8.2%, with to fruition with the opening of STEM education is an ap- inspections and speeds up premium dealer products leap- luxury car showrooms and of- proach that sees academic fices in Grey Lynn, Auckland. communication of defects ing 26.8% year-on-year.

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52 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz AUSSIETALK

AUSSIE TALK AutoTalk’s editor price has also strengthened, late-model vehicles to be Scott Murray looks up 10% to 21.5 cents each. supplied to Australia. back at the major DIARY Domestic private business One of the major impacts stories in the past month on our has risen 27%, with particu- for importers is that UK and

Austrailian Geoff Dobson Geoff lar credit going to Tyresales Japanese new or near-new AutoTalk website and Redbook Inspect. Private right-hand drive vehicles – autotalk.com.au growth was bolstered by will be banned from private dealer revenue up 8%, display importation. The Government revenue up 7% and data re- says the restriction is based declared it will offer a 60-day search services up 10%. on “consumer awareness and guarantee on new cars. protection arrangements” such August 2 Holden has confessed to as inapplicable warranties and incorrectly telling customers a August 14 the inability to carry out sys- Dealer fined for remedy would not be offered tematic product recalls. winding back due to vehicles not being ser- Australian fleet long viced by Holden dealers or for in the tooth odometers being second-hand. August 21 Perth car dealer Mazin Alkiaat The average age of the regis- has been hit with a $30,000 AMG brand to tered Australian vehicle fleet is 10.1 years according to a Westpac pauses sale fine after winding back the branch out odometers on four cars. Motor Trades Association of of car loans portfolio Mercedes’ high performance Alikaat, who runs WA Auto Australia industry report. “Big four” bank Westpac has put sub-brand AMG looks set Despite the 1,178,133 new a hold on plans to sell its $10 and Parts business in Mad- to establish its own string of dington, pleaded guilty to the vehicles sold in 2016 through billion portfolio of car loans in dealerships. 69 manufacturers, the aver- order to disconnect the busi- charges on July 28, watoday. Mercedes-Benz Australia com.au reports. age age of passenger vehicles ness from its core bank, sources has allocated its Sydney Air- on the road is 9.8 years. tell The Australian. QBE to refund $15.9 port Express dealership to The largest proportion of The portfolio includes become the first of six AMG- vehicles in the national fleet, at dealer and car loans that could million in premiums exclusive sites. 30.5%, is up to five years old, sell for as much as $2 billion Up to $15.9 million will be Mercedes Australia spokes- with vehicles between six and and includes $3.9 billion in refunded to more than 35,000 man David McCarthy says ten making up 27.2%. dealership financing loans customers who paid for add- while there are familiar displays Westpac bought from Lloyds on insurance through car in other dealerships, this will be Peugeot dealer ready Banking Group in 2013. dealerships where little or no an independent exercise. The hold-up could be benefit was provided. for fresh start related to the Chinese govern- The products were QBE Regan Motors Peugeot is ready ment’s new restrictions on Insurance (Australia) Guar- to kickstart the French brand August 8 Chinese citizens investing in anteed Asset Protection in Australia after the launch of international business, sug- (GAP) and Consumer Credit the new Peugeot 3008, MG Motor to double gesting the potential buyer Insurance sold through car Regan Motors sales man- was the HNA Group. dealerships across Australia Australian dealer ager Glenn Anderson told between 2011 and 2017. network AutoTalk the Balwyn, Victoria GAP insurance covers MG Motor Australia will double dealership is excited about the owner for the difference the number of its dealerships. the brand’s reinvigorated August 25 between the amount they Its first MG showrooms in business prospects. owe on the car loan and the Victoria and the Australian Regan Motors has been in ASIC paper exploring amount the car is insured for Capital Territory have been business in Melbourne’s east- dealer add-ons under comprehensive car in- announced. ern suburbs for 66 years, with The Australian Securities and surance if the car is written off. Albury-Wodonga MG offers a Anderson selling the boutique Insurance Commission (ASIC) strategic position for the brand, French brand for 33 of them. has released a consultation with doors opening at two cen- paper requesting input on re- August 7 tral locations this month. forms to car dealer insurance August 17 and warranty add-ons. Holden does deal The consultation paper August 9 Mixed reaction to new suggests providing customers with ACCC additional time before buying Holden has told consumer import standards add-on insurance and warranty watchdog Australian Competi- Carsales closes out The Government’s new Road products and enhancing super- tion and Consumer Commis- Vehicle Standards Bill, set to strong financial year vision requirements by insurers sion it will honour consumer Carsales has posted its 2017 fi- enter Parliament this year, is toward dealership sales people. rights-to-repair above its legal nancial year revenue statement, causing controversy among Aus- ASIC says it will be collect- obligations. capping a five-year high for the tralia’s vehicle import industry. ing data from insurers in the The General Motors subsidi- business in both domestic and Urban infrastructure min- automotive insurance sec- ary has admitted in the past it international performance. ister Paul Fletcher’s office has tor to better inform ongoing likely didn’t extend customers Overall revenue for the announced a raft of changes assessments of customer their full rights to repair, re- company has seen an 8% to vehicle import regulations outcomes. place or refund under Austral- increase over 2016 figures, to- which will allow more low- ian consumer law and has talling $372.1 million. Its share volume vehicles and fewer

AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz | 53 DIESELTALK

The addition of “Defect August 14 Management” to Inspect removes paper from vehicle DIESELtalk editor Freightways boosts inspections and speeds up Robert Barry communication of defects looks at the month DIARY annual profit gone by on Courier company Freightways between the driver and back

dieseltalk.co.nz office or workshop. Robert Barry Robert boosted annual profit with its -daily news for the express package and business Fleet service and perfor- heavy transport and mance supervisor at Foodstuffs equipment sectors. mail division doing well. It’s also targeting earnings South Island Martin Jones says the alternate route over the growth for the current finan- Defect Management has ena- Lewis Pass. cial year, the New Zealand bled the company to take action August 1 “Despite dire predictions Herald reports. on vehicle inspection reports. and incredibly trying circum- Freightways delivers about 50 Maersk resumes stances, including poor road million items annually through conditions and a much longer brands like New Zealand Couri- August 23 Wellington service journey time, there has been ers and Post Haste Couriers. Maersk Line is to restart its minimal disruption to the Transport leaders weekly Northern Star container movement of freight up and review political shipping service to Wellington down the country.” August 17 support from September 18. Shirley says the industry’s Leaders from across the The service will return “ingenuity and adaptability” in Colonial profits up transport sector were swayed once CentrePort has com- meeting the challenge is an Colonial Motor Company by the arguments of politicians pleted works that will allow its incredible story. has announced a record total ship-to-shore cranes to oper- at the Road Transport Forum’s profit of $23.5 million for the Election Summit in Wellington, ate. The cranes were dam- year ending June. aged in the November 2016 a poll from the event indicates. August 9 That’s up 4% on last year. At the beginning of the Kaikoura earthquake. Total operating revenue was The repairs are expected event, the summit held a secret Weather affects July down 1.4% to $854 million. ballot on the question of which to be almost complete by Colonial puts its success September. truck movements party had the best policy and The ANZ Truckometer indexes down to a number of factors, another after two hours of were weak in July, probably as including growth in its trucking presentations, to see if prefer- August 7 a result of stormy weather. business. ences had shifted after hearing The Heavy Traffic Index fell from the spokespeople. Moving out auction 5.5% in the month after being Indeed they had and, quite seasonally adjusted and the August 21 noticeably, towards the left. for Turners Light Traffic Index fell 2.2% In preparation for moving to month-on-month. More roads of new premises across the road, However, despite the July national significance August 25 Turners Trucks & Machinery result, the economy is still announced Auckland hosted a moving out looking strong, ANZ says. Coretex expands into auction on August 18 onsite at A $10.5 billion plan for 10 major its Wiri yard. new highways has been an- North America The catalogue included a August 11 nounced by the National Party. Fleet management solutions wide range of lots from trucks That’s on top of the $12b provider Coretex has raised $6 to trailers, agricultural equip- Distributor sought invested in the initial seven million of capital for planned ment, machinery and more. roads. growth into North America. for truck and bus “The original seven roads The company recently businesses of national significance are reported 35% year-on-year August 8 Daimler Truck and Bus is in now either complete or under recurring revenue growth. discussions with several parties construction, improving safety “Our construction sup- Truck companies about offloading distribu- and travel times around the ply solutions have become country and supporting New the dominant force in both praised for Kaikoura tion rights for Freightliner and Mercedes-Benz Truck and Bus Zealand’s economic growth,” Australia and New Zealand and work in New Zealand. transport minister Simon now is the right time to launch A “critical milestone” has Australian-based Daimler Bridges says. them into North America,” come with the railway north Truck and Bus managing di- Coretex chief executive of Kaikoura now linked, Road rector Daniel Whitehead says Selwyn Pellett says. Transport Forum chief execu- the New Zealand team has August 22 tive Ken Shirley says. done a fantastic job. He has praised truck “But we think having a ERoad enhances companies for their post- distributor with closer ties to vehicle inspections earthquake work. “Trucking the New Zealand market could ERoad has launched an en- Subscribe FREE to companies have done an deliver additional benefits for hanced version of its “Inspect” amazing job since November’s the Freightliner and Mercedes- product in an effort to increase @ quake forced all freight on to Benz brands.” fleet safety. www.dieseltalk.co.nz

54 | AUTOTALK SEPTEMBER 2017 | www.autotalk.co.nz EVTALK

ergy Award at the prestigious ministers. Bridges and prime EV TALK 2017 Deloitte Energy Excel- minister Bill English publicly lence Awards has delighted the released it at the ChargeNet EVtalk’s ChargeNet NZ team. station in Lower Hutt. editor looks at DIARY Founded in early 2015, “We already have an ambi- the month gone ChargeNet NZ has travelled tious target of having 64,000

by on Geoff Dobson Geoff across New Zealand and electric vehicles in New Zea- EVtalk.co.nz internationally to advance EV land by 2021,” Bennett says. uptake. “We want the public sector It’s grown a nationwide to lead by example so we are Authority’s Low Emission network to more than 50 fast setting a hard target of 1 in 3 Vehicles Contestable Fund charging stations, as well as electric or electric hybrid ve- August 3 for the project to bring the developing a revolutionary hicles in the government fleet Nissan e-NV200 vans from the software package for billing by 2021.” New rental car hub United Kingdom. and managing this network. Nichibo took care of the future-proofed for EVs delivery logistics and the vans August 14 Five of Christchurch’s biggest are in New World, Pak‘n Save August 11 car rental brands – Avis and and Four Square livery. Funding for 15 EV its subsidiary Budget, Hertz, Electric van the Thrifty and Apex – have joined projects answer to “last mile” Fifteen projects to increase EV forces to return to the central August 8 city in the new International delivery? charging facilities and switch Rental Car Precinct. EV joint venture by New start-up Chanje, a more trucks, buses and vans to electric have had funding One of the features of the Toyota and Mazda California-based commercial new $10 million rental car hub electric vehicle and energy solu- announced by energy and re- A joint venture to develop EV on the corner of Manchester tions company backed by Hong sources minister Judith Collins. and connected-car technolo- St and Kilmore St is its electric Kong’s FDG Electric Vehicles The projects are covered gies has been agreed between vehicle charging stations. – has unveiled its first product, under the Low Emission Vehi- Japanese automakers Toyota Most of the companies a commercial all-electric van cles Contestable Fund, admin- and Mazda. don’t yet use EVs, but Thrifty available at mass scale for the istered by the Energy Efficiency The pair announced New Zealand general manager United States market. and Conservation Authority. plans to take a stake in each Emma Gardiner says her com- The V8070 commercial The projects have been other and extend their work pany is considering introduc- panel van has an increased conditionally approved under together on shared models ing them later in the year. payload and cargo capacity the second funding round to and production, including and is equipped to haul up to receive $3 million. Collins also the construction of a plant in 2750kg. The average urban announced the opening of the the United States and electric August 3 delivery route in the US is next $3 million round, with ap- vehicle development. around 100km a day, making plications closing September 27 Toyota will take a 5% stake Bus fleet ahead of “last mile” delivery a perfect in Mazda and Mazda a 0.25% market for electric mobility. schedule stake in Toyota. August 23 The country’s first fully electric “We have an opportunity to double-decker buses will now meaningfully overhaul the last Electric vehicles to hit Wellington’s streets much August 9 mile industry and completely sooner than expected. revolutionise how that facet share spotlight Bus company Tranzit, More benefits for EV of transportation impacts the Electric vehicles will have their own category for the first time which will begin running 60% owners environment,” Chanje chief of the Wellington region’s executive Bryan Hansel says. in the 2017 New Zealand Car EV drivers might soon be able commuter bus routes from of the Year awards. to use bus and high occupancy July next year, says ten elec- EVs aren’t new to the New vehicle lanes and heavy EVs tric double-decker buses will August 12 Zealand Car of the Year line will be exempt from road user feature among its 234-strong up with the BMW i3 taking top charges from September 1. fleet,Stuff reports. National pledges to honours in 2015. They’re among rule chang- But this year organisers es announced by transport buy 5000+ EVs The National Party has prom- have created a new category minister Simon Bridges. August 5 ised to make one in three ve- to reflect the increasing num- The road user charges hicles in the government fleet bers available and growing exemption has one rider – it Foodstuffs launches electric or plug-in hybrid by market interest. will apply only until EVs make 2021 should it be returned to electric van fleet up 2% of New Zealand’s heavy power in the general election. The first of 28 all-electric vans vehicle fleet. August 23 for Foodstuffs New Zealand’s As the plan is a party fleet have been revealed at a pledge rather than gov- Comeback for Kombi ernment policy, transport ceremony in Christchurch. August 10 VW will make an electric minister Simon Bridges and The company paid Kombistyle can based on its climate change minister Paula $500,000 and received the ChargeNet wins I.D. Buzz concept. same amount from the Energy award for innovation Bennett released the news as Efficiency and Conservation party spokespeople rather than Winning the Innovation in En-

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