More than just a room. Halls of residence Guide 2015/16

23366_UoS_Halls_Guide.indd 1 01/06/2015 17:38 Welcome to Halls 3

Dear Resident, Welcome to your accommodation at the University of Southampton. 1 Staying in University accommodation will play a big part in your student life at Southampton. You will be living with students not only taking different courses, but also coming from many different parts of the world, introducing you to some great friends and making unforgettable memories. This Guide will provide you with all the information you need to know about halls during your stay with us. We are committed to playing our part in creating the best possible student experience for you during your time at the University of Southampton. It’s our aim to ensure that you enjoy your time in halls and feel safe and supported while you do so. We offer a residential community experience that provides you with the opportunity to reach your academic potential and to further develop the personal skills that support your development towards independent living and working. Welcome/arrival During your time here you are supported by a full team of professional services from across the University. Please inform us of any issues 2 you may have so we can work with you to overcome any problems quickly and easily. All of our accommodation is managed in accordance with the UUK Code of Practice for the Management of Student Housing. Further details relating to the code can be found at www.uukcode.info We hope you have an enjoyable stay in your accommodation and we look forward to meeting you! With Best Wishes,

Rachel Bell (Residences Manager) Services, procedures and facilities & The Residences Team

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23366_UoS_Halls_Guide.indd 2 01/06/2015 17:38 In this halls guide

1. Welcome to your new home How do I make the most of my time in halls and settle into my new home? Page 6

2. Services, procedures and facilities How do I..? A guide to services, procedures and facilities Page 8

3. Health, safety and security at halls How do I conduct myself responsibly and in a safe manner that this is compatible with health, Health, safety and security at halls safety and Security? Page 12

4. Getting around and transport 4 Find out the transport links to and from the halls of residence Page 19

Contents

Getting around Arrivals Checklist p.4 and transport Supporting you 24/7 p.5 Welcome to your new home p.6 Services, procedures and facilities p.8 Protecting the environment p.11 Health, safety and security at halls p.12 Your halls contract and key dates p.15 Applying for halls next year and moving out p.17 Getting around and transport p.19 Notes and useful things to remember p.22 Useful contacts p.23

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23366_UoS_Halls_Guide.indd 3 01/06/2015 17:38 Arrivals checklist

Now I’ve arrived what do I need to do?

Locate the fire exit and Figure out the best route to my assembly point for my halls teaching campus from my halls Wifi This information can be found on the back Work out the best way to get from your halls of your bedroom door. Go and find the fire to campus. Use maps and ask staff if you assembly point so you know where it is. are unsure (if you are arriving on ‘Welcome Connect to Eduroam Weekend’ there are activities to assist you (the University’s wireless service). with this); www.areyouready.soton.ac.uk You will need to set up a university computing Make a note of the Residences day account in order to connect to the internet. and night (24 hour service) contact To set up your computing account visit details for help, advice and support Join the official UoS www.southampton.ac.uk/isolutions and Residences contact details, and information Residences facebook page follow the instructions for new students. on what to do when you have a question or Keep up to date with important current You are not permitted to use your own problem can be found on the opposite page. information and details of events, as well internet router/wireless system in halls. as connecting and interacting with your community of fellow students in halls Check everything in my room www.facebook.com/pages/University- and complete the inventory of-Southampton-Residences Occasionally there are problems which we are not aware of until students move in, if you do not let us know by Download the halls contract completing the inventory form we can’t and regulations help, and cannot accept liability for any It is really important that you understand issues not raised until later in the year. your contract and regulations. These are available to download from the website www.soton.ac.uk/accommodation Register with a local Doctor Information on your nearest Doctor’s surgery is located on p.9 of Make a note of key dates this guide or other surgeries can be found Note down any key dates such as online. Alternatively register with the your contract start date and end date, University Health Service located on the payment dates, induction talks , events Highfield campus using the form included and when your academic course begins. in this pack (Southampton halls only). Find out who my halls JCR are Find out where other important Every halls of residence has a JCR services are (SUSU reps for your halls) who represent you Cash point, food store, pharmacy, for your time in halls and are also there to help bus stop, supermarket etc—Familiarise with settling in. The JCR run a programme yourself with the location of your halls, of events throughout the year which are a find out where anything essential to you great way to socialise and make new friends. is nearby. There is a really useful map at www.southampton.ac.uk/areyouready under the ‘when you arrive’ section showing where lots of useful services are.

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23366_UoS_Halls_Guide.indd 4 01/06/2015 17:38 Supporting you 24/7

Who do I contact and where do I go if I need information help and advice in halls?

Residences Residences Support Service Day team 08.00–18.00 Night team 18.00–08.00 Emergencies

Email: Email: For medical enquiries call 111 to speak with [email protected] [email protected] the National Health Service (NHS) who will Telephone: Telephone: be able to advise you on what to do next. 02380 595777 02380 595777 (option 6) To report a crime that has already happened or to speak to the Police about

general enquiries or concerns call 101. • Provide advice and information on • Provide advice and information on If there is a medical or emergency all accommodation matters. all accommodation matters. situation which requires immediate • Provide support to individuals and groups • Provide support to individuals and groups attention, or you have immediate concerns in the event of any emergency or problem. in the event of any emergency or problem. for your safety then please call 999 to • Signpost services which may be needed • Signpost services which may be needed or reach the emergency services. Inform or help in your time at halls. help in your time at halls. Residences immediately afterwards. • Manage the halls environment and estate. • Guide residents on how to live in a Please note Residences staff are not trained • Ensure halls maintenance requests are healthy, safe and secure environment. to deal with medical or emergency situations, dealt with efficiently and appropriately. • Arrange social events to bring they will contact the emergency services. • Provide information and advice on halls residents together. services and facilities, and how you can • Help everyone to live in halls use and book these where required. with consideration for other residents in halls, and nearby. • Promote an understanding and explanation of the halls contract and regulations.

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23366_UoS_Halls_Guide.indd 5 01/06/2015 17:38 Welcome to your new home

How do I make the most of my time in halls and settle into my new home?

Living in your halls of residence is a fun Whilst we know that almost all flatmates café’s, sports facilities, cultural sites, and exciting time for both you and those will adjust to living together over time, libraries and community activities. around you. Being part of such a diverse we understand that this may not always Your life is really enriched by taking student community is a great opportunity be possible. We will not tolerate any form advantage of mixing with people outside to find out and learn more about the world of bullying or harassment, whether it be of your flat and your studies. Why not: around us. University life and communal based on someone’s faith, gender, sexuality, living will be a new experience for most disability, or anything else. Neither should Say hello! residents and it is perfectly natural to feel you. We encourage you to try and resolve nervous about being away from home. Try any differences that you have with your Introduce yourselves to your neighbours. to relax and go and meet your flatmates – flatmates independently. If, however, you Find out if they have young children who remember that they will be experiencing are unable to do so, please make use of the need to go to bed early or if they are elderly. some of the same feelings as you. expert support services available across Do they work? If you are on friendly terms all halls every day of the year, every hour of it will be easier for you to appreciate any the day. The Resident Support Service is concerns they may have and they will be more Shared living excellent as a source of advice or for resolving likely to approach you rather than the police, For most of you, this will be the first time differences in a constructive, positive, way. council or university if they have a problem. you’ve shared a flat with others. One piece of advice: Treat people the way you Make yourself at home would like to be treated and respect their Community – living with the unknowns right to be different. Share your day with You are also part of a wider community. This will be your home for at least the next your flatmates, get to know them and let Many of you will be living in and around year, so make an effort to become part of them get to know you. You’ll find life is far communities that have been there for the community. This way you’ll get a chance more interesting with other people in it! years and will be there for years afterwards. to escape the student bubble and to make Overall though, respect one another: Whilst the vast majority of students and friends with a much wider range of people. • Behave with respect and consideration. non-student neighbours live in harmony, Consider joining your local residents lifestyle differences can cause distress. association. If there is a neighbourhood • If you want to borrow something, ask first. Things that may not seem important to watch, join in; students are prime targets for • Do not use other residents’ you can be a major source of irritation burglaries so it makes sense to do everything possessions or toiletries, or eat their and upset to non-student residents. The you can to protect yourself. The Hampshire food without their permission. most common complaints about students police website has more information about • Throw away out of date food. received by the University involve: crime reduction and community safety. • Clean up after yourself which • Excessive noise (day or night). Look for opportunities to make a includes doing your washing up. • Anti-social behaviour (including litter). positive contribution to your area; student volunteering opportunities • Respect the privacy of your • Inconsiderate parking (parking on are listed here www.southampton.ac.uk/ flatmates, don’t disturb them residential streets around halls). when you know they are asleep! careers/students/volunteering The University is committed to responding As well as learning transferable skills, • You have neighbours - both within to concerns in the community about student a high percentage of students stay your own flat and probably above behaviour and aims to encourage high in Southampton after graduation so and below you – noise travels more standards of conduct. Student rules and your efforts may pay in the future. than you think. Between the hours of regulations include a disciplinary procedure 11pm and 8am, please be as quiet as for student misconduct in the community. possible - you may not have an early Get to know some of your neighbours start but your neighbours might. and take advantage of the local facilities. On your doorstep are a huge variety of

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23366_UoS_Halls_Guide.indd 6 01/06/2015 17:38 Tips

Tips to get along with your flat mates 1. Find out everyone’s name but don’t worry if you can’t remember, you can always ask again and just address them when you are alone or talking directly to each other. 2. Be reasonable: if one or some of your flat mates are less up for going out then try not to keep them awake all night with noise. If you prefer spending time alone and feel nervous about socialising then try and get to know your flatmates individually, good communication is really important when living with others. 3. Add your flat mates on Facebook (or other social media) and get their numbers as soon as you can and feel comfortable, as it makes contacting them a lot easier, especially if you have a problem or you get lost when out and about. 4. Plan activities and fun things together – watch films, talk about books, go shopping, go to gigs, talk about music, have a games night. It could be the thing that makes you bond with each other. 5. Don’t worry, everyone is in the same boat so don’t be scared about it, it’s an experience worth having! 6. Your kitchen is always a popular place to gather - why not organise a flat dinner in the first few weeks? Cook “Before coming to together, get to know each other, Southampton, I was share the cost and effort of preparing nervous about making a meal and tidying up and have fun! friends. The atmosphere in the University’s halls of residence is really friendly, with a community feel. Everyone is in the same situation and I fitted in and made friends really easily.” Ivan Zhang BSc Economics and Finance, second year 7

23366_UoS_Halls_Guide.indd 7 01/06/2015 17:38 Services, procedures and facilities

How do I..? A guide to services, procedures and facilities

Internet connection – We understand how Reporting a maintenance problem – critical a reliable and fast internet service is, From time to time things may need fixing Warning therefore as well as Eduroam the wireless or replacing. If you have maintenance connection (see p.4) there is also a high speed request then follow these steps; Room inspections are carried out, with notice, throughout the year to ensure wired internet connection available to you 1. How urgent is the request? The that cleaning is being carried out and in halls. Your computer needs an Ethernet following system is useful in deciding: network card or adaptor; this is usually there is nothing in your room causing Red – emergency! Immediate risk already built-in, and you will be provided potential health and safety risks! to health, security, or wellbeing. with a Ethernet cable in your room (if you do not have one please contact reception). Amber – Important but not immediate risk to health, security or wellbeing. Green – not urgent but needs Cleaning – Maintaining a healthy fixing as soon as it can be done. environment in halls is essential. Not only is it part of your contract agreement 2. Report the problem – Green and but it can have a big impact on your amber requests should be reported experience and for those around you. online at planon.soton.ac.uk click Cleaning procedures are as follows; ‘Maintenance Requests’ and then ‘Residential Property’. Please note if Your responsibilities: you are responsible you report maintenance issues that are for your room, which includes your ensuite not immediate risk to health, security or bathroom if you have one. You must also wellbeing at reception or to a member of do your own washing up and clearing up staff you will still be advised to submit the of your own food and mess. Communal request online via the planon service, so areas must be left clear and tidy for the it saves you time to report online first. domestic services team to be able to do their job. You will be provided with equipment Red – Emergency requests should such as a vacuum cleaner and mop, and be reported immediately to your clear bin liners but you will need to supply hall reception. Call 02380 595777 your own products which are suitable or visit your reception. for cleaning to the required standard. Domestic Services responsibilities: communal areas, kitchens and shared bathrooms are regularly cleaned by Domestic Services. Details of what the cleaners do can be found on the notice board in your kitchen.

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23366_UoS_Halls_Guide.indd 8 01/06/2015 17:38 Doctors and medical assistance – you should register with your local doctors surgery as soon as you can. The table below shows the doctors surgery closest to your halls of residence, or you can find one by visiting www.nhs.uk / service-search. If you have any medical concerns you can also call 111 to speak with the national health service who will be able to advise you. Only call an ambulance in a definite medical emergency.

Hall Closest Doctor’s Surgery Contact Details Archers Road Halls Walnut Tree Surgery 14 Carlton Road, Southampton, SO15 2HQ Tel: 023 80333326 Bencraft Court Burgess Road Surgery 357a Burgess Road, Southampton, SO16 3BD Tel: 023 80676233 Erasmus Park St Clements Surgery Tanner Street, Winchester, SO23 8AD Tel: 01962 852211 Glen Eyre Halls Highfield Health 31 University Road, SO17 1BJ Tel: 023 80595545 Highfield Hall University Health Service Building 48, University of Southampton, SO17 1BJ Tel: 023 80557531 Wessex Lane Halls Stoneham Lane Surgery 6 Stoneham Lane, Southampton, SO16 2AB Tel: 023 80555776 City Gateway Stoneham Lane Surgery 6 Stoneham Lane, Southampton, SO16 2AB Tel: 023 80555776 Mayflower St Mary’s Surgery 1 Johnson St, Southampton, SO14 1LT Tel: 023 80333778 Liberty Point St Mary’s Surgery 1 Johnson St, Southampton, SO14 1LT Tel: 023 80333778

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23366_UoS_Halls_Guide.indd 9 01/06/2015 17:38 Heating and hot water – Temperature is to collect. You will need your student ID card Communal areas and common rooms – different for everyone, some of you may or photographic ID to collect any items. Communal areas and common rooms are find the halls too hot some may find them If you order food deliveries please available across halls which can be used too cold so getting the balance right can be note receptions will not be able to for a variety of different things including difficult. In most buildings, controls for hot accept these therefore you must be events, games nights, movie nights and water and heating are automatic. If your available to receive them personally. studying and group work. If you wish room is too warm please turn your radiator to use the common room or communal or heater down using the control valve or space for a specific event or activity then panel. If your room remains too hot or too Car parking – If you wish to bring a car with ask at reception to find out more. cold due to a fault please report online using you to halls you must apply for a permit at Planon. In most buildings heating is generally [email protected] in advance. Parking is Bike storage – In order to gain access to the switched off during the night between extremely restricted and is patrolled so you bike stores (at your halls site and on campus) approximately 12am – 6am. Central heating will get parking fines without a valid permit. you will need to have your card activated or is normally operated from October to May Parking in halls is operated by the University in some cases you will need a key. These are when the external daytime temperature Parking Services and not Residences, we controlled by the unilink service who require is below an average of 18 degrees Celsius. therefore have no control or authorisation a £10 deposit to use this facility. Please If you are cold, make sure you are wearing relating to permits and/or parking fines. contact the unilink office or reception for full appropriate clothing and take regular breaks Guest and visitor parking permits can be instructions on how to access the bike stores. to move around. Our body temperature purchased from your halls reception by drops when we are not moving around and debit/credit card (no cash payments). this can make a room feel colder than it is. Spaces are subject to availability and Study spaces – We understand that there cannot be guaranteed even with a permit. are times you will want to study somewhere else other than your bedroom or in Lost/replacement keys – Keep your keys your flat, and to help with this there are safe! If you lose your keys or fob to your halls Reception – All hall sites have a reception dedicated study spaces. To find out where you must inform the Residences team straight available to them (either on site or at a your closest ones are and when they are away, as this is an immediate risk to both neighbouring hall close by) with customer available then look out for the notices or yours and other resident’s security. Contact service staff available to help you with contact the Residences team to enquire. your reception and do not leave any doors enquiries, and advise you on all of your unlocked or open whilst you are not there, halls facilities and services. To find out reception will provide you with a replacement the opening times of your specific hall JCR – These are your student union key. Replacements cost £10 for your room/ reception either pay them a visit or email representatives throughout your time in flat keys and £20 if you have lost your post [email protected] halls. They organise social events and a box key also. You can pay by debit/credit card range of activities, and also represent you to at reception or online (no cash payments). your students union. Become involved and Laundry – There are washing machines represent your community with your JCR. and tumble dryers available for your use. Post and deliveries – Your full address Please check your notices around your halls (full name, room number, building/block or ask at reception for where these Other facilities may include; name, road name, postcode) is required to are located. You will need to provide your Gyms, bbqs, bars, music rooms, pay as ensure your post reaches you. Your address own washing detergent and products. you go restaurants, computer rooms, can be found on the back of your bedroom If there is a problem with the machine make outdoor areas, games, learning spaces. door. Most standard size non-recorded letters a note of the machine number, and call Please note some of the above may require will be delivered to the mailboxes for your the telephone number on the label on the additional membership or advance booking. flat. Parcels and recorded mail that needs machine to report this. If you experience Bookings can be made at your halls reception. to be signed for will be held at reception further problems then contact reception. (maximum 2 weeks) and you will receive an email from Residences when they are ready

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23366_UoS_Halls_Guide.indd 10 01/06/2015 17:38 Protecting the environment

What are my roles and responsibilities in halls to help protect the environment?

Every single person has an impact on the environment we live in and we should all be working together to reduce our environmental footprint in halls. Energy efficiency The University was recently awarded the EcoCampus Platinum Award, thanks to our students and staff, here’s how you can maintain this and help even further: The University has an Energy Management Policy. Residents are urged to be responsible • Sign up to Student Switch-off to save • Use the food and mixed recycling bins. in their consumption of energy and water by energy and win some fantastic prizes; The recycling scheme is likely to be switching off lights and electrical appliances last year enough energy was saved to boil different to the one at home so take a and by turning off taps and showers after the kettle for 6 million cups of tea! and moment to see how much more you can use. When you’ve finished charging your the winning Hall won a Ben & Jerry’s ice recycle here. Recycling in Halls is simple: phone/laptop/tablet make sure you turn cream and games party. Find out more by: o Food and tissues go in the off the switch at the wall. Don’t leave TV’s, o visiting green caddy bin. consoles, music equipment or computer equipment on standby. All of these measures www.studentswitchoff.org o Carry glass to the big can dramatically reduce energy consumption. o joining our facebook group at recycling bins outside. www.facebook.com/ o Everything else goes in the mixed sotonstudentswitchoff recycling bins in your kitchen. o contacting the society via [email protected]

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23366_UoS_Halls_Guide.indd 11 01/06/2015 17:38 Health, safety and security at halls

How can I have the best time possible in halls; conduct myself responsibly and in a safe manner with my fellow residents and the buildings in which I live?

It is an offence in law to interfere with or misuse anything provided in the interests of health and safety, including fire detection systems, fire alarms and fire-fighting equipment. The University will take disciplinary action against any resident found to be endangering the welfare of other residents or members of the University Community. A copy of the 96% of our residents University Health and Safety Policy rated 'feeling secure in can be viewed at www.southampton. halls' as good or very good ac.uk/healthandsafety/hsms (Residences Exit Survey 2013)

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23366_UoS_Halls_Guide.indd 12 01/06/2015 17:38 Electrical safety Fire safety They are indicated by a sign that says All electrical supplies in your halls operate If you find a fire, sound the alarm immediately ‘Fire Door Keep Shut’ and include main at 240 volts and if used incorrectly can give by hitting the nearest alarm call point – they entrance, kitchen, and bedroom doors. fatal electric shocks. Faulty or damaged are usually near the entrance to your flat/ Nearly all the fires in student housing start electrical equipment can also cause fires. floor. When you hear a loud electronic siren in the kitchen and most involve cooking; as a result residents must never leave their The electrical equipment provided by the anywhere in the University, or see a flashing cooking unattended. You should take University is routinely checked to ensure fire alarm beacon light this means this is a reasonable steps to prevent a fire e.g. do not it is safe. If you bring electrical equipment fire evacuation and you and any guests must use kitchen appliances in your bedroom, into the residences it must be in good leave the building immediately and go to never fill a pan more than one-third full of condition and be fitted with a UK 3-pin plug your designated assembly point or Reception oil, keep grill pans clean, make sure hobs with an appropriate fuse. Continental two if directed to do so. You must only return are kept unobstructed and are not used or three -pin plugs and adaptors should to the building when a Fire Warden or for anything other than cooking, and be not be used. The University reserves the Security Officer instructs you to do so. especially cautious if you are tired or under right to remove, without warning, electrical The fire-fighting apparatus is supplied for the influence of alcohol or any other drug. appliances it deems to be unsafe or appliance use only in an emergency. If you do have to leads that are not CE or BS kite-marked. use this equipment please report this to your hall Reception as soon as possible so it can For your own safety and that of your Gas safety be replaced. Tampering with any fire safety fellow residents, you must stop using If you smell gas you should report this equipment, e.g. fire alarms, unnecessarily equipment immediately if you notice to your halls Reception immediately. discharging fire extinguishers, propping the following danger signs: Gas appliances in the Residences are open fire doors or covering smoke serviced and safety checked annually • Plugs or wall sockets which are detectors is a criminal offence. overheating or are scorched or cracked by ‘Gas Safe’ qualified contractors. Fire evacuation practices are arranged during Landlords Gas Safety Certificates are • Cables or wires which are the First Semester. You are required to displayed in relevant buildings and are loose, exposed or fraying cooperate with the instructions of University also available to view by prior arrangement • A burning smell when staff during practice evacuations. If you have at the Student Services Centre. appliances are switched on a disability or there is anything which may • Fuses which blow frequently. affect you evacuating from halls please inform If you are concerned about any Residences, and we will work with you to of the electrical installations or create a personalised emergency evacuation appliances in your Residence, please plan (PEEP). Please note that fire escapes/ speak to your halls Reception. exits should only be used in emergencies. Fire doors must be kept shut at all times.

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23366_UoS_Halls_Guide.indd 13 01/06/2015 17:39 General health and safety child can be left unsupervised. However, To contact halls Security please call your • If you have an accident or a ‘near miss’ parents may be prosecuted if they leave halls reception , or call +44 (0)23 8059 5777. accident or you spot a safety hazard a child alone ‘in a manner which is likely You will be offered options to access either you should report this to your halls to cause unnecessary suffering or injury security or the Residence Support Service. Reception, or to Residences, or the to health’ (Children and Young Persons You may also contact the University Central University 24 Hour Security Office. All Act 1933). University residences should Control Room (internal 22811, external accidents must be formally reported on be regarded as high risk areas for young +44 (0)23 8059 2811) in an emergency. a University Incident Report Form. children. Babies and toddlers should We have an excellent relationship with our never be left alone in any circumstances. • Bicycles, additional furniture or local police constabulary. These are some other large items may not be brought • University staff have the right to of the benefits for your personal security: into Residence buildings; they must carry out their duties without fear of − Safe Neighbourhood Engagement not be stored externally where they intimidation and abuse. Such behaviour, Officers whose responsibilities obstruct access to doors or stairs. directed at staff, is a very serious offence include the University. and will lead to disciplinary action. • You must not obstruct doors, − Present at events on the Highfield corridors, stairs or communal areas. Campus, including a monthly surgery • You may not burn candles, joss sticks Your personal security where they advise on personal security. or use naked flames or ‘hookah’ pipes Though all of our halls are safe and − Communication and updates via in Residences. The use of candles, secure, with 24 hour security and Twitter @UniCopsSoton incense, other naked flames , or storage closed circuit television cameras − Part of the IMMOBILISE national of flammable materials in University (CCTV) on all sites, it is advised that property register (UK wide campaign). accommodation is prohibited. you take the following precautions: When registered with IMMOBILISE • Residents are not allowed to bring • If you lose the keys to your room in the unlikely event you have into the Halls any substance or it is important you let us know something stolen this will increase equipment which might be hazardous straight away to ensure you and the chances of recovering the item. to health or safety, e.g. petrol, your neighbours security. solvents, laboratory equipment etc. • Keep all unattended rooms • You may not bring weapons or replica locked and windows shut. weapons into halls including guns, • Don’t let any strangers onto air guns, swords, knives etc. the halls premises. • Residents who have children are • Don’t share door access codes. responsible for their safety whilst in • Don’t tamper with window restraints. University buildings. English Law does not specify a particular age at which a

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23366_UoS_Halls_Guide.indd 14 01/06/2015 17:39 Your halls contract and key dates

December 15 Christmas holiday period - students June 16 are welcome to Moving out stay in halls if begins (short September 16 they wish and are contract) Moving dates September 15 not required to Pre Sessional for Pre Sessional Arrivals/ Course students move out March 16 Course A students Welcome Easter Holiday move in Move out for Weekend - Applications for period (some PG students and the majority halls next year halls required to long contracts of students open move out over move in this this period) weekend

2015 2017

July 16 Move out for the majority January 16 April 16 of students 2nd payment 3rd payment (standard October 15 date date 1st payment contract) Deadline for date 4th payment applications for date (long halls next year contracts only) Semester 2 Pre Sessional students arrive Course B students move in

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23366_UoS_Halls_Guide.indd 15 01/06/2015 17:39 Room moves/swaps Sub-letting of rooms living around you. Many of these regulations You may not change or move rooms Accommodation is available for the exclusive are common sense but it is really important without the agreement of Residences. use of the person to whom it is let whilst that you read and understand them so that Those who swap rooms without prior they are a full time registered student of the you know what is expected of you while permission will face disciplinary action University. You may not sub-let or allow living in halls. The regulations can be found that can include a fine and maybe excluded anyone else to use your room. Please note at www.soton.ac.uk/accommodation from accommodation in future years. random spot-checks occur throughout the Room swaps, where two residents agree to year to check the ID of residents. Failure Complaint process – We want your swap rooms with each other authorised by to comply with this regulation will result time in halls to be a happy one. However Residences are permitted from mid-October. in disciplinary action being taken. You also sometimes problems arise and we Further details will be available on our place yourself at risk. If the person you encourage you to contact us so that we facebook page, Residences website or you can have sub-let to (or swapped with without can resolve issues as they occur. If we contact Residences directly. In exceptional permission) causes damage to the room or don’t know about the problem we can’t medical or financial circumstances with flat, you will be liable for those damages. help. Issues can be raised with receptions, evidence and support, a room change may We have had instances where students Residences day and night team, or by email be permitted. For further details and to have been charged £600 for damages to to [email protected] collect the appropriate form please visit rooms that they had sub-let to others. The full complaints process can be Student Services Centre. In exceptional found in the halls regulations. circumstances and with prior consultation Halls regulations – The halls regulations We do our best to ensure our standards the University reserves the right to move as outlined in your contract, establish rules are met and are signed up to UUK residents to alternative accommodation. and a code of conduct for yourself and those Student Accommodation Code.

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23366_UoS_Halls_Guide.indd 16 01/06/2015 17:39 Applying for halls next year and moving out

Want to stay in Halls next year? We encourage continuing students to apply; we have a good supply of rooms, and you can apply as a group or individually. This year there are nearly 1000 continuing students in halls. Our policy is outlined below:

Current students Current students on Placement Summer residence All UK and EU current students are welcome Priority for accommodation is given to those We may be able to offer accommodation to apply for accommodation but a place is not returning from placement. If the placement is during the summer holidays for students guaranteed. Applications must be made by for 1 semester and a compulsory part of their and academic visitors. Those on a summer the relevant deadline. We will contact you in course we will guarantee a place in halls for internship are guaranteed accommodation January / February 2016 if you application has the other semester of that academic providing they apply by the relevant deadline. been successful. year. Students will need to apply by the All international current students are relevant deadline. guaranteed a place in halls. Applications must be made by the relevant deadline.

Where do I apply? You will need to apply online via studentaccommodationservices.soton. ac.uk (you’ll already be registered with this service to have applied for halls this year).

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23366_UoS_Halls_Guide.indd 17 01/06/2015 17:39 Moving out Obviously all good things must come to an You are required to vacate your end and, for most of you, Summer 2016 will accommodation and return keys by be when you leave. We would ask that you 10am on the end date stated in your Last year 1871 bags of unwanted goods were leave your room in the condition in which licence agreement. donated by students raising an estimated you found it. Also take time to empty your £30,000 for the British Heart Foundation. kitchen cupboards, remove any items from There are no on campus storage facilities for 100% of the profits raised went into the the fridge and freezer and clean any mess. We residents’ belongings, but Residences can fight against heart disease and to help fund would also really like it if you would consider supply details of local storage companies. the British Heart Foundation’s life-saving recycling and donating your unwanted If you decide to move out of residence before research. Whilst contributing to a very goods. We provide bins for donations to the end date of your licence you must give worthwhile cause the University benefited by the British Heart Foundation for non-food notice to leave by letter or email. Please a reduction of the amount of waste items. We also have an arrangement with note that you may be liable for the payment by 17.2 tonnes! Basics Bank to donate non-perishable of your room rent up to the end of your food items. Please do make use of this licence unless we are able to re-let your as your donations can make a difference room earlier. In the event that we are able to people locally and internationally. to arrange a re-let, you need only pay until the date that the new tenant moves in. If you You may not leave property behind leave before the end of your licence you’ll anywhere in the halls after you vacate your be required to continue paying until your room. If any property is found in or about account is cleared in full. If you cease to be your room after you have left (including a student, because you withdraw from your property left in or around any other part course or the University terminates your of the University e.g. bikes in cycle sheds) course, your licence to occupy University then the University may dispose of such accommodation and therefore your liability property in the manner it finds appropriate. for rent ceases when you move out and return the key. Please ensure you notify Residences in writing of your intended move-out date so all necessary arrangements can be made.

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23366_UoS_Halls_Guide.indd 18 01/06/2015 17:39 Getting around and transport

Walking Almost all of our Southampton halls are less than 2 miles from the main University teaching campuses and are within walking distance, and our Erasmus Park hall is just under 1 mile away from Winchester School of Art campus. Use maps online to work out the best walking routes and ask at reception if you are not sure. Walking to and from halls in groups is a great way to exercise and catch up with friends before and after being at Uni (always make sure you walk in groups if it is dark).

Bus Southampton: unilink buses connect the University’s Southampton campuses and halls of residences with the city’s main railway stations and the airport in Southampton. Travel on unilink and blue star buses is included in the cost of your accommodation if you are in a Southampton based halls of residence (excluding Shaftesbury Avenue flats). Visit www.unilinkbus.co.uk for further information. Winchester: Stagecoach buses operate approximately every 15 minutes from the Tesco store opposite Erasmus Park which travel to the train station and the city centre and close to the WSA campus.

Bike Both Southampton and Winchester are cycling friendly cities, with cycling routes and paths. Each hall has the facility to store or secure bicycles but you will need to bring your own lock. Cycling is a great way to get around as a student but if you are going to cycle make sure you have all the protective equipment such as a helmet and lights, and you wear high visibility clothing.

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23366_UoS_Halls_Guide.indd 19 01/06/2015 17:39 The unilink bus service Southampton

unilink buses connect the University’s campuses and halls of residences with the city’s main railway stations and the airport in Southampton. Travel on a unilink bus is included in the cost of your accommodation if you are in a Southampton- based Halls of Residence*.

Welcome map—Southampton

*except Shaftesbury Avenue flats

For more information on routes and timetables please, 20 Hallsvisit www.unilinkbus.co.uk of residence Guide or contact 2015/16 the unilink office on (0)23 8059 5974

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23366_UoS_Halls_Guide.indd 21 01/06/2015 17:39 Notes and useful things to remember

22 Halls of residence Guide 2015/16

23366_UoS_Halls_Guide.indd 22 01/06/2015 17:39 Useful contacts

General Halls Reception Disclaimer: © University of Southampton 2015 (24 hour contact for all halls): The University of Southampton will This information can be made available, External: 023 8059 5777 | Internal: 25777 use all reasonable efforts to deliver on request, in alternative formats such as Email: [email protected] advertised programmes and other services electronic, large print, Braille or audio tape, and facilities in accordance with the and in some cases, other languages. descriptions set out in its prospectuses, Please call +44 (0)23 8059 7726 to request Student Services Centre: student handbooks, welcome guides and an alternative format. External 02380 59 9599 | Internal 29599 | website. It will provide students with the Published and produced by Residences Email: [email protected] tuition, learning support, services and Designed by Digitronix Ltd Building 37 Highfield Campus facilities so described with reasonable care and skill. Printed by The Print Centre, University of Southampton This should be your first port of call for all The University, therefore, reserves the queries regarding accommodation (not right if it considers it to be necessary to including repairs or room transfers). alter the timetable, location, content or method of delivery of events provided such alterations are reasonable. We can also assist you with queries regarding; fees, funding and studentships, ID cards, graduation, accommodation Financial or other losses: and can give general advice and The University will not be held liable for guidance on a range of issues. any direct or indirect financial or other losses or damage arising from changes made to the event timetable, location, Please see www.soton.ac.uk/ content or method of delivery of various studentservices for further services and facilities set out herein. information about our services. University Security (24 hour): 023 80592822 Force majeure: The University will not be held liable for any loss, damage or expense resulting University Security Emergency: from any delay, variation or failure in the 023 8059 3311 provision of services and facilities set out The University’s internal security service herein, arising from circumstances beyond operates 24hours a day, 365 days a year, and the University’s reasonable control, is always available to students, staff and including (but not limited to) war or threat visitors about any security related issue of war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, First Support: interruption in power supplies or other External: 023 8059 7488 (office hours) | 023 services for any reason, fire, boycott and 8059 3311 (out of hours contact University telecommunications failure. Security) | Email: fi[email protected] In the event that such circumstances First Support provides practical support beyond the reasonable control of the to students who are emotionally University arise, it will use all reasonable and psychologically affected by a endeavours to minimise disruption as far significant incident or event. as it is practical to do so.

Residence Support service: External: 02380595777 | Internal 25777 | Email: [email protected]

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23366_UoS_Halls_Guide.indd 23 01/06/2015 17:39 www.southampton.ac.uk [email protected] +44 (0)23 8059 9599

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