More than just a room. Halls of residence guide Looking ahead Welcome Staying in halls or moving on, what do I need to know for next year? to Halls Page 18

Dear Resident, Welcome to your accommodation at the University of . Welcome to your new home How do I make the most of my time in Staying in University accommodation will play a halls and settle into my new home? big part in your student life at Southampton. You Page 6 will be living with students not only taking different courses, but also coming from many different parts of the world, introducing you to some great friends and making unforgettable memories. This Guide will provide you with all the information you need to know about halls during your stay with us. We are committed to playing our part in creating the best possible student experience for you during your time at the University of Southampton. It’s our aim to ensure that you enjoy your time in halls and feel safe and supported while you do so. We offer a residential Health, safety and security in halls community experience that provides you with the How do I conduct myself responsibly and opportunity to reach your academic potential and to in a safe manner that this is compatible further develop the personal skills that support your with health, safety and Security? development towards independent living and working. Page 12 During your time here you are supported by a full team of professional services from across the University. Please inform us of any issues Getting around and transport you may have so we can work with you to Find out the transport links to overcome any problems quickly and easily. and from the halls of residence Page 20 All of our accommodation is managed in accordance with the UUK Code of Practice for the Management Contents of Student Housing. Further details relating to the code can be found at www.uukcode.info Arrivals Checklist p.4 We hope you have an enjoyable stay in your Supporting you 24/7 p.5 accommodation and we look forward to meeting you! Welcome to your new home p.6 With Best Wishes, Services, procedures and facilities p.8 Protecting the environment p.11 Health, safety and security in halls p.12 Your halls contract and key dates p.16

Applying for halls next year and moving out p.18 Neil Sapsworth (Head of Residential Services) Getting around and transport p.20 & The Residential Services Team Services, procedures and facilities Useful contacts p.23 How do I..? A guide to services, procedures and facilities Page 8

2 Halls of residence Guide 3 Arrivals checklist Supporting you 24/7

Now I’ve arrived what do I need to do? Who do I contact and where do I go if I need information, help and advice in halls?

Emergencies Locate the fire exit and Find out where other Make a note of key dates assembly point for my halls important services are Note down any key dates such as For any queries you may have about • Providing information and advice on If you have an immediate enquiry, please This information can be found on the back Cash point, food store, pharmacy, bus stop, your contract start date and end date, living in halls, the Residential Services halls services and facilities, and how you call the relevant number below, and inform of your bedroom door. Go and find the fire supermarket etc—Familiarise yourself payment dates, induction talks, events team are on hand 24 hours a day. can use and book these where required. Residences immediately afterwards. assembly point so you know where it is. with the location of your halls and find and when your academic course begins. We also can offer advice or signpost • Guiding residents on how to live in a 111: to speak with the National Health out where anything essential to you is you to University services that may healthy, safe and secure environment. Service (NHS), who will be able to nearby. There is a really useful map at advise you on medical enquiries. Make a note of the Residences Meet your halls committee help you during your time in halls. • Arranging social events to www.soton.ac.uk/areyouready under bring residents together. 101: to report a crime that has already day and night contact details Every halls of residence has a halls the ‘when you arrive’ section showing happened, or to speak to the Police for help, advice and support committee who represent you for your time Our other responsibilities include: • Helping everyone to live in halls where lots of useful services are. about general enquiries or concerns. Residences contact details, and information in halls and are also there to help you settle • Providing support to individuals with consideration for other on what to do when you have a question or in. The halls committee run a programme and groups in the event of any residents in halls and nearby. 999: for an emergency situation that Figure out the best route to my problem can be found on the opposite page. of events throughout the year which are a emergency or problem. • Promoting an understanding requires urgent attention, or if you have teaching campus from my halls great way to socialise and make new friends. immediate concerns for your safety. • Managing the halls and explanation of the halls Work out the best way to get from your halls contract and regulations. Find out more about the environment and estate. to campus. Use maps and ask staff if you support on campus: Set your budget are unsure (if you are arriving on ‘Welcome • Ensuring halls maintenance requests are Enabling Services provides a wide variety of Weekend’ there are activities to assist you Make a note of what money you have dealt with efficiently and appropriately. support for students relating to your studies with this); www.soton.ac.uk/areyouready coming in, and work out where it needs to go. and wellbeing. Find out about the support You can find help planning your finances, Residences at www.southampton.ac.uk/edusupport funding your living costs and how to manage Residential Services Support Service Join the official UoS your money at www.southampton.ac.uk/ Day team 08.00–18.00 Night team 18.00–08.00 Residences facebook page Check everything in my room studentservices/money-matters Keep up to date with important current and complete the inventory Email: Email: information and details of events, as well [email protected] [email protected] Occasionally there are problems which as connecting and interacting with your we aren’t aware of until students move Wifi Telephone: Telephone: community of fellow students in halls 02380 595777 02380 595777 (option 6) in, so if you do not let us know by www.facebook.com/pages/University- completing the inventory form we can’t of-Southampton-Residences help, and can’t accept liability for any Connect to Eduroam issues not raised until later in the year. (the University’s wireless service). Download the halls contract You will need to set up a university computing and regulations account in order to connect to the internet. Register with a local Doctor It is really important that you understand To set up your computing account visit Information on your nearest Doctor’s your contract and regulations. These www.southampton.ac.uk/isolutions and surgery is located on p.10 of this guide are available to download from the follow the instructions for new students. and other surgeries can be found online. website www.southampton.ac.uk/ If you have any issues connecting to the Alternatively register with the University studentservices/student-living University’s network, please use the above Health Service located on the Highfield link to contact ServiceLine. You are not campus using the form included in your permitted to use your own internet router/ welcome pack (Southampton halls only). wireless system in halls.

4 Halls of residence Guide 5 Welcome to your new home

How do I make the most of my time in halls and settle into my new home?

Living in your halls of residence is a fun based on someone’s faith, gender, sexuality, Make yourself at home and exciting time for both you and those disability, or anything else. Neither should This will be your home for at least the next Tips around you. Being part of such a diverse you. We encourage you to try and resolve year, so make an effort to become part of student community is a great opportunity any differences that you have with your the community. This way you’ll get a chance to find out and learn more about the world flatmates independently. If, however, you to escape the student bubble and to make Tips to get along with your flat mates around us. University life and communal are unable to do so, please make use of the friends with a much wider range of people. 1. Be reasonable: if one or some of your living is a new experience for most residents expert support services available across Get to know some of your neighbours and flat mates are less up for going out then and it is perfectly natural to feel nervous all halls every day of the year, every hour of take advantage of the local facilities. On try not to keep them awake all night about being away from home. Try to the day. The Residences Support Service is your doorstep are a huge variety of cafès, with noise. If you prefer spending time relax and go and meet your flatmates – excellent as a source of advice or for resolving sports facilities, cultural sites, libraries and alone and feel nervous about socialising remember that they will be experiencing differences in a constructive, positive, way. community activities. Your life is really then try and get to know your flatmates some of the same feelings as you. enriched by taking advantage of mixing with individually. Good communication is Being part of the community people outside of your flat and your studies. really important when living with others. Shared living You are also part of a wider community. Many Consider joining your local residents 2. Add your flat mates on Facebook (or For most of you, this will be the first time of the halls sites are situated in communities association. If there is a neighbourhood other social media) and get their numbers you’ve shared a flat with others. It can be a that have been here for years and will be here watch, join in; students are prime targets for as soon as you can and feel comfortable, scary prospect, but if you treat your flatmates for years afterwards. Whilst the vast majority burglaries so it makes sense to do everything as it makes contacting them a lot easier, the way you would like to be treated and of students and non-student neighbours live you can to protect yourself. The Hampshire especially if you have a problem or respect each others’ differences, you’ll find in harmony, lifestyle differences can cause police website has more information about you get lost when out and about. life in a shared flat is far more interesting distress. Things that may not seem important crime reduction and community safety. 3. Why not join one of the 300 different than living alone! Overall, show respect to you can be a major source of irritation Look for opportunities to make a student groups at the Students’ Union in the communal areas of your flat: and upset to non-student residents. The positive contribution to your area; with your flat mates? With over 80 • Behave with respect and consideration. most common complaints about students student volunteering opportunities sports clubs and 30 performing arts received by the University involve: • If you want to borrow something, ask first. are listed here www.southampton.ac.uk/ groups there’s a great opportunity to • Excessive noise (day or night). careers/students/volunteering • Do not use other residents’ try your hand at something new! As well as learning transferable skills, possessions or toiletries, or eat their • Anti-social behaviour (including litter). 4. Don’t worry, everyone is in the same a high percentage of students stay in food without their permission. • Inconsiderate parking (parking on boat so don’t be scared about it, it’s Southampton after graduation so your residential streets around halls). an experience worth having! • Throw away out of date food. efforts may pay off in the future. The University is committed to responding 5. Your kitchen is always a popular place • Clean up after yourself which During your time at University you may want to concerns in the community about student to gather - why not organise a flat includes doing your washing up. to earn some extra money. There are options behaviour and aims to encourage high dinner in the first few weeks? Cook • Respect the privacy of your for everyone, from working with visitors as standards of conduct. Student rules and together, get to know each other, flatmates, don’t disturb them a student ambassador, to working in shops regulations include a disciplinary procedure share the cost and effort of preparing when you know they are asleep! and cafes. For more information visit www. for student misconduct in the community. a meal and tidying up and have fun! southampton.ac.uk/uni-life/careers- • You have neighbours - both within 6. Don’t worry if you can’t remember employability/work-and-study.page your own flat and probably above everything, there’s lots to take in! You’ll and below you – noise travels more “My halls were excellent - be able to catch up once you settle in close to uni, clean, than you think. Between the hours of and get used to your new environment. 11pm and 8am, please be as quiet as comfortable and homely. possible - you may not have an early I also had the pleasure of start but your neighbours might. making some amazing Whilst we know that almost all flatmates friends. The brilliant thing will adjust to living together over time, about staying in halls, I think, we understand that this may not always is how social it is” be possible. We will not tolerate any form Benedict Landauer of bullying or harassment, whether it be BA Music

6 Halls of residence Guide 7 Services, procedures and facilities

How do I..? A guide to services, procedures and facilities

Your Reception Post and deliveries Heating and hot water

All hall sites have a reception available to Your full address (full name, room number, Temperature is different for everyone, some them (either on site or at a neighbouring hall building/block name, road name, postcode) of you may find the halls too hot, some may close by) with staff available to help you with is required to ensure your post reaches you. find them too cold, so getting the balance enquiries, and advise you on all of your halls right can be difficult. In most buildings, Your address can be found on the back of Reporting a maintenance problem Communal areas and Study spaces facilities and services. Your halls reception controls for hot water and heating are your bedroom door. Most standard size common rooms will be able to help with any queries about non-recorded letters will be delivered to the automatic. If your room is too warm please From time to time things may need fixing We understand that there are times you will halls that you may have, or they will signpost mailboxes for your flat. Parcels and recorded turn your radiator or heater down using the or replacing. If you have a maintenance Communal areas and common rooms want to study somewhere else other than you to the best service. Below are just some mail that needs to be signed for will be held at control valve or panel. If your room remains request then follow these steps; are available across halls which can be your bedroom or in your flat, and to help with of the things that reception can help with. reception (maximum 2 weeks) and you will too hot or too cold due to a fault please report 1. How urgent is the request? The following used for a variety of different things this there are dedicated study spaces. To find receive an email from us when they are ready online using our online fault reporting system is useful in deciding: including events, games nights, movie out where your closest ones are and when system. In most buildings heating is generally nights and studying and group work. Some they are available look out for the notices or Internet connection to collect. You will need your student ID card Red – emergency! Immediate risk to health, or photographic ID to collect any items. If you switched off during the night between security, or wellbeing. of these communal spaces are bookable contact the Residences team to enquire. We understand how critical a reliable order food deliveries please note receptions approximately 12am – 6am. Central heating is Amber – Important but not immediate for specific events or activities, ask at and fast internet service is, therefore as normally operated from October to May reception if you are planning something. will not be able to accept these therefore you risk to health, security or wellbeing. Bike storage well as Eduroam the wireless connection must be available to receive them personally. when the external daytime temperature is Green – not urgent but needs (see p.4) there is also a high speed wired below an average of 18 degrees Celsius. If you fixing as soon as it can be done. In order to gain access to the bike internet connection available to you in are cold, make sure you are wearing Car parking stores (at your halls site and on campus) 2. Report the problem – Green and amber halls. Your computer needs an Ethernet Cleaning appropriate clothing and take regular breaks you will need to have your card activated requests should be reported online Residents of our halls are strongly network card or adaptor; this is usually to move around. Our body temperature drops or in some cases you will need a key or fob. Maintaining a healthy environment at https://planon.soton.ac.uk. Click discouraged from bringing cars to the already built-in, and you will be provided when we are not moving around and this can These are issued by the service who in halls is essential. Not only is it part ‘Maintenance Requests’ and then University of Southampton. The proximity with an Ethernet cable in your room make a room feel colder than it is. require a £10 deposit to use this facility. of your contract agreement but it can ‘Residential Property’ and follow the of University locations to each other and the (if you do not have one please contact Please contact the unilink office (contact have a big impact on your experience form to report the issue. If you wish to quality of public transport systems means reception). To find out more, including information can be found on p.23) for full and for those around you. be present when that visit takes place or it is not necessary – this also helps keep how to report network issues, please visit Lost/replacement keys instructions on how to access the bike stores. you require access to your room to be at a positive relations with our neighbours. http://www.southampton.ac.uk/isolutions Your responsibilities: you are responsible Keep your keys safe! If you lose your keys specific time, you will instead need to raise Parking permits will only be issued in cases of for your room, which includes your ensuite or fob to your room you must inform us your maintenance request by contacting certified medical conditions or exceptional Other facilities on site; Passenger Lifts your halls reception between 8.00 am – circumstances, and must be applied for via bathroom if you have one. You must also straight away, as this is an immediate risk to Gyms, bbqs, bars, music rooms, pay as you go 6.00 pm Monday to Friday. Please be aware email to [email protected]. The City Some of our halls have passenger lifts to do your own washing up and clearing up the security of both you and your neighbours. restaurants, computer rooms, outdoor areas, that there may be a delay in responding to Council will not issue parking permits for upper floors. These are regularly serviced of your own food and mess. Communal Contact your reception and do not leave games and learning spaces are all available in your maintenance request whilst reception use on residential roads or council car parks but on occasion do breakdown. In the rare areas must be left clear and tidy for the any doors unlocked or open whilst you are various locations across our sites. Please note make the access arrangements for you. to residents of University accommodation. situation that you do find yourself trapped Domestic Services team to be able to do their not there. Reception will provide you with a some of the above may require additional Red – Emergency requests should in a lift, please don’t panic. Press the alarm job. You will be provided with equipment replacement key. Replacements cost £10 and All residents in halls, excluding City membership or advance booking. Bookings be reported immediately to your button to speak to the University’s 24/7 such as a vacuum cleaner and mop, and you can pay via store.southampton.ac.uk. Gateway and Mayflower, can purchase can be made at your halls reception. hall reception. Call 02380 595777 Central Control Room. Please do not try and clear bin liners but you will need to supply three visitor permits per term for use or visit your reception. Download a map of your halls site: force your way out of the lift as you could your own products which are suitable when family and friends visit throughout http://www.southampton.ac.uk/uni- endanger your safety. The University has for cleaning to the required standard. the year. Purchase these on the online life/accommodation/halls.page lift engineers on call 24 hours a day, 7 days Domestic Services responsibilities: Halls committee store via store.southampton.ac.uk, and a week and will respond to call outs as soon communal areas, kitchens and shared collect them from your halls reception. These are your Student Union as possible, normally within 60 minutes. bathrooms are regularly cleaned by Domestic representatives throughout your time Services. Details of what the cleaners do can in halls. They organise social events be found on the notice board in your kitchen. and a range of activities, and also represent you to your Students’ Union. Become involved and represent your community with your halls committee.

8 Halls of residence Guide 9 Protecting the environment

What are my roles and responsibilities Energy efficiency in halls to help protect the environment? The University has a Sustainability Policy with energy reduction commitments. The University is committed to being sustainable in as many ways as possible Residents are urged to be responsible in and has an Environmental Management System certified to the internationally their consumption of energy and water by recognised standard, ISO 14001. switching off lights and electrical appliances We believe every member of the University community has a role to play to help and by turning off taps and showers after us achieve this. There is a lot you can do to support – and get involved in – our use. When you’ve finished charging your commitment to sustainability. phone/laptop/tablet make sure you turn off the switch at the wall. Don’t leave TVs, • There are a number of ways you can get Find out more by: consoles, music equipment or computer involved with sustainability initiatives o visiting equipment on standby. All of these measures and events at the University. Visit the www.studentswitchoff.org can reduce energy consumption. events section on www.southampton. o joining our facebook group at ac.uk/sustainabilityaction to see the www.facebook.com/ full range of upcoming events. Please note sotonstudentswitchoff • Sign up to Student Switch-off to save The drainage system in your halls is not o contacting the society via energy and win some fantastic prizes; designed to dispose of products such as [email protected] last year enough energy was saved to boil face wipes, cotton buds, sanitary products, the kettle for 6 million cups of tea! and • Recycling in University halls may be contraceptive products etc. Blockages do the winning Hall won a Ben & Jerry’s ice different to what you are used to at occur which are inconvenient and unpleasant. cream and games party. home so take a moment to familiarise Please remember, the only man made product yourself with the recycling system below: that should be flushed is toilet paper.

Waste And Recycling In Halls What are you recycling?

Food Waste Mixed Recycling Glass Batteries General Waste Doctors and medical assistance You should register with your local doctors surgery as soon as you can. The table below shows the doctors surgery closest to your halls of residence, or you can find one by visiting www.nhs.uk /service-search.

Hall Closest Doctor’s Surgery Contact Details Including vegetable waste, meat, bread, Including paper, card, all plastic, cans, Including green, brown and Take your used batteries For waste that cannot be recycled. Archers Road Halls Walnut Tree Surgery 14 Carlton Road, Southampton, SO15 2HQ Tel: 023 80333326 teabags & coff ee granules... metal cans and foil, but no food or liquids… clear glass bottles, and jars to Reception Please keep General Waste to a minimum Bencraft Court Burgess Road Surgery 357a Burgess Road, Southampton, SO16 3BD Tel: 023 80676233 Erasmus Park St Clements Surgery Tanner Street, Winchester, SO23 8AD Tel: 01962 852211 Glen Eyre Halls Highfield Health 31 University Road, SO17 1BJ Tel: 023 80595545 Highfield Hall University Health Service Building 48, University of Southampton, SO17 1BJ Tel: 023 80557531 Stoneham Lane Surgery 6 Stoneham Lane, Southampton, SO16 2AB Tel: 023 80555776 Should be placed in the Should be placed in your kitchen’s Should be taken to the external Where a battery recycling Should be taken to the General Waste bin kitchen food caddy... internal recycling bin... mixed Recycling bin box is available City Gateway Stoneham Lane Surgery 6 Stoneham Lane, Southampton, SO16 2AB Tel: 023 80555776

Mayflower St Mary’s Surgery 1 Johnson St, Southampton, SO14 1LT Tel: 023 80333778 Unwanted items can Unwanted textiles and clothing Waste Electrical & Electronic Equipment Liberty Point St Mary’s Surgery 1 Johnson St, Southampton, SO14 1LT Tel: 023 80333778 be donated as follows

If you have any medical concerns you can also call 111 to speak with the National Health Service who will be able to advise you. Only call an ambulance if someone is seriously ill or injured, and their life is at risk. From where it is taken to the From where it is taken to the Unwanted items can be taken to Broken or beyond reuse Waste Electrical external food Bin external mixed recycling bin the charity banks on site for re-use and Electronic Equipment can be taken to place recycling in clear bags Reception for recycling and recovery 10 Halls of residence Guide 11 Health, safety and security at halls

How can I have the best time possible in halls; conduct myself responsibly and in a safe manner with my fellow residents and the buildings in which I live?

Fire safety University staff during practice evacuations. If you find a fire, sound the alarm If you have a disability or there is anything Warning! immediately by hitting the nearest alarm which may affect you evacuating from Room inspections are carried out, with call point – they are usually near the halls please inform Residences, and we 7 days notice, throughout the year to entrance to your flat/floor. When you will work with you to create a personalised ensure that cleaning is being carried out hear a loud electronic siren anywhere emergency evacuation plan (PEEP). and there is nothing in your room causing in the University, or see a flashing fire Please note that fire escapes/ exits potential health and safety risks. should only be used in emergencies. alarm beacon light this means this is a fire Failure to pass a re-inspection will result in evacuation and you and any guests must Fire doors must be kept shut at all times. a charge! leave the building immediately and go to They are indicated by a sign that says your designated assembly point if directed ‘Fire Door Keep Shut’ and include main to do so. You must only return to the entrance, kitchen, and bedroom doors. It is a criminal offence to interfere with building when a Fire Warden or Security Nearly all the fires in student housing start or misuse anything provided in the Officer instructs you to do so. The fire- in the kitchen and most involve cooking; interests of health and safety, including fighting apparatus is supplied for use only as a rule residents must never leave their fire detection systems, fire alarms and in an emergency. If you do have to use this cooking unattended. You should take fire-fighting equipment. The University equipment please report this to your Hall reasonable steps to prevent a fire e.g. do not will take disciplinary action against any Reception as soon as possible so it can be use kitchen appliances in your bedroom, resident found to be endangering the replaced. Tampering with any fire safety never fill a pan more than one-third full of welfare of other residents or members equipment, e.g. fire alarms, unnecessarily oil, keep grill pans clean, make sure hobs of the University Community. A copy of discharging fire extinguishers, propping are kept unobstructed and are not used the University Health and Safety Policy 98% of our residents said open fire doors or covering smoke for anything other than cooking, and be can be viewed at www.southampton. they feel safe in halls detectors is a criminal offence. especially cautious if you are tired or under ac.uk/healthandsafety/hsms (Residences Exit Survey 2016) Fire evacuation practices are arranged the influence of alcohol or any other drug. during the First Semester. You are required to cooperate with the instructions of 12 Halls of residence Guide 13 Electrical safety Staff access Gas safety General health and safety parents may be prosecuted if they leave a To contact Halls Security please call +44 All electrical supplies in your halls operate University staff will access the communal If you smell gas you should report this • If you have an accident or a ‘near miss’ child alone ‘in a manner which is likely to (0)23 8059 5777. You will be offered options at 240 volts and if used incorrectly can give areas in your flat for cleaning, health to your Halls reception immediately. accident or you spot a safety hazard you cause unnecessary suffering or injury to to access either security or the Residences fatal electric shocks. Faulty or damaged and safety inspections and maintenance Gas appliances in halls are serviced should report this to your halls reception, health’ (Children and Young Persons Act Support Service. You may also contact electrical equipment can also cause fires. of these areas. We’ll always let you and safety checked annually by ‘Gas or the University 24 Hour Security Office. 1933). University accommodation should the University Central Control Room be regarded as high risk areas for young (+44 (0)23 8059 2811) in an emergency. The electrical equipment provided by the know who we are and what we’re doing, Safe’ qualified contractors. All accidents must be formally reported children. Babies and toddlers should University is routinely checked to ensure as well as carry identification. Landlords Gas Safety Certificates are on a University Incident Report Form. We have an excellent relationship with our never be left alone in any circumstances. it is safe. If you bring electrical equipment We may have to enter your room at times displayed in relevant buildings and are • Bicycles, additional furniture or local police constabulary. These are some into the residences it must be in good throughout the year for similar purposes. We also available to view by prior arrangement other large items may not be brought • University staff have the right to of the benefits for your personal security: condition and be fitted with a UK 3-pin will let you know a week in advance via email at the Student Services Centre. into halls buildings; they must not carry out their duties without fear of − Safe Neighbourhood Engagement plug with an appropriate fuse. Two or for any planned inspection, but we reserve be stored externally where they intimidation and abuse. Such behaviour, Officers whose responsibilities three-pin plugs with adaptors should not the right to enter your room in an emergency. obstruct access to doors or stairs. directed at staff, is a very serious offence include the University. and will lead to disciplinary action. be used. The University reserves the right You should always know who is entering • You must not obstruct doors, − Presence at events on the Highfield to remove, without warning, electrical your flat, so do stop to find out who we corridors, stairs or communal areas. Campus, including a monthly surgery appliances it deems to be unsafe or appliance are and what we’re up to. If you have • You may not burn candles, joss sticks Your personal security where they advise on personal security. leads that are not CE or BS kite-marked. any concerns, ask to see identification or use naked flames or ‘hookah’ pipes Though all of our halls are safe and secure, − Communication and updates via For your own safety and that of your and call your halls reception. in halls. The use of candles, incense, with 24 hour security and closed circuit Twitter @HantsUniCop fellow residents, you must stop using other naked flames , or storage of television cameras (CCTV) it is advised − Part of the IMMOBILISE national equipment immediately if you notice flammable materials in University that you take the following precautions: property register (UK wide campaign). the following danger signs: accommodation is prohibited. • Always keep your room key or fob When registered with IMMOBILISE • Plugs or wall sockets which are • Residents are not allowed to bring on your possession at all times. in the unlikely event you have overheating or are scorched or cracked. into halls any substance or equipment • Keep all unattended rooms something stolen this will increase • Cables or wires which are which might be hazardous to health locked and windows shut. the chances of recovering the item. loose, exposed or fraying. or safety, e.g. petrol, solvents, • Don’t let any strangers onto laboratory equipment etc. • A burning smell when appliances the halls premises. are switched on. • You may not bring weapons or replica • Don’t share door access codes. weapons into halls including guns, air guns, swords, knives etc. • Don’t tamper with window restraints. • Residents who have children are responsible for their safety whilst in University buildings. English Law does not specify a particular age at which a child can be left unsupervised. However,

14 Halls of residence Guide 15 Your halls contract and key dates

December 17 September Christmas June 17 Moving dates holidays begin Moving out for Pre Sessional - students are begins (for Course students welcome to students on 38 September 16 stay in halls if week contracts) Moving date for September 24 they wish. March 25 The beginning Easter holidays June 28 students on 51 of welcome begin (students Pre Sessional week contracts weekend, on 36 week Course A students when the contract are move in majority of required to students move out over move in this period).

2016 2017

Room moves/swaps anyone else to use your room. Please note Complaint process – We want your You may not change or move rooms without random spot-checks occur throughout the time in halls to be a happy one. However

April 24 July 1 the agreement of Residential Services. year to check the ID of residents. Failure sometimes problems arise and we 3rd Move out for Those who swap rooms without prior to comply with this regulation will result encourage you to contact us so that we October 17 accommodation the majority of permission will face disciplinary action in disciplinary action being taken. You also can resolve issues as they occur. Issues 1st payment due students (40 that can include a fine, and may be excluded place yourself at risk. If the person you can be raised with receptions, Residential accommodation week contracts from accommodation in future years. have sub-let to (or swapped with without Services day and night team, or by email payment due only) Room swaps, where two residents agree permission) causes damage to the room or to [email protected] flat, you will be liable for those damages. January 9 4th payment to swap rooms with each other authorised The full complaints process can be We have had instances where students 2nd date (51 week by Residential Services, are permitted found in the halls regulations. have been charged £600 for damages to accommodation contracts only) from mid-October. Further details will be Guests – Please be considerate when rooms that they had sub-let to others. payment due available on our facebook page, Residential inviting guests into your flat. Do not share July 26 Services website or you can contact us door codes or allow them access without Pre Sessional directly. If you are really unhappy in your Halls regulations – The halls regulations, as you being present. You are responsible Course B new home in halls or are having difficulty outlined in your contract, establish rules and for them and their actions whilst in halls. students move in settling into your new surroundings, a code of conduct for yourself and your guests Consent from the Residences Support please contact and engage with the and those living around you. Many of these Deputy Manager must be granted before Residences Support Service. In exceptional regulations are common sense but it is really arrival of any guest who you intend to have circumstances and with prior consultation important that you read and understand them staying with you for more than 7 days. the University reserves the right to move so that you know what is expected of you residents to alternative accommodation. whilst living in halls. The regulations can be found at www.soton.ac.uk/studentservices Sub-letting of rooms Accommodation is available for the exclusive use of the person to whom it is let whilst they are a full time registered student of the University. You may not sub-let or allow 16 Halls of residence Guide 17 Applying for halls next year and moving out

Want to stay in Halls next year? We encourage continuing students to apply; we have a good supply of rooms, and you can apply as a group or individually. This year there are over 1100 continuing students in halls. Our policy is outlined below:

Current students Current students on Placement Summer residence All UK and EU current students are welcome Priority for accommodation is given to those We may be able to offer accommodation to apply for accommodation but a place is not returning from placement. If the placement is during the summer holidays for students guaranteed. Applications must be made by for 1 semester and a compulsory part of their and academic visitors. Those on a summer the relevant deadline. We will contact your in course we will guarantee a place in halls for internship are guaranteed accommodation January / February 2017 if you application has the other semester of that academic providing they apply by the relevant deadline. been successful. year. Students will need to apply by the More information can be found on All international current students are relevant deadline. our website guaranteed a place in halls, providing www.soton.ac.uk/unilife/accommodation applications are made by the relevant deadline. Please visit www.soton.ac.uk/uni- life/accommodation for more information.

Where do I apply? You will need to apply online via studentaccommodationservices.soton. Moving out You are required to vacate your Even if we can’t grant you an early release ac.uk (you’ll already be registered with this Obviously all good things must come to an accommodation and return keys by from your contract, we may be able to arrange service to have applied for halls this year). end and, for most of you, this summer will 10am on the end date stated in your a re-let if a suitable replacement tenant can be when you leave. We would ask that you licence agreement. be found. In that case you’d need only pay leave your room in the condition in which until the date that the new tenant moved in. you found it. Also take time to empty your There are no on campus storage facilities kitchen cupboards, remove any items from for residents’ belongings, but Residential the fridge and freezer and clean any mess. We Services can supply details of local storage would also really like it if you would consider companies.If you withdraw or suspend recycling and donating your unwanted from your course, your licence to occupy Last year 3394 bags of unwanted goods were goods. We provide bins for donations to University accommodation ends when donated by students raising over £45,000 for the British Heart Foundation for non-food you move out and return the key (you the British Heart Foundation. 100% of the items. We also have an arrangement with have up to 28 days from the date of your profits raised went into the fight against heart local charities to donate non-perishable withdrawal/suspension to do this). Please disease and to help fund the British Heart food items. Please do make use of this ensure you notify Residential Services by Foundation’s life-saving research. Whilst as your donations can make a difference e-mail of your intended move-out date, contributing to a very worthwhile cause the to people locally and internationally. as failure to do so could cause you to be University benefited by a reduction of the charged unnecessary fees. If you are not amount of waste by 27.15 tonnes. You may not leave property behind leaving your course, you are liable for the anywhere in the halls after you vacate your payment of your room rent up to the end room. If any property is found in or about of your licence, even if you leave earlier. If your room after you have left (including there are extenuating circumstances and property left in or around any other parts you believe your contract should be ended of the University e.g. bikes in cycle sheds) earlier, you can apply for an early release then the University may dispose of such from the contract. Such applications are property in the manner it finds appropriate. considered on a case-by-case basis, and are only granted in exceptional circumstances.

18 Halls of residence Guide 19 Getting around The unilink bus and transport service Southampton

Walking unilink buses connect the University’s campuses and halls of residences Almost all of our Southampton halls are with the city’s main railway stations and the airport in Southampton. less than 2 miles from the main University teaching campuses and are within walking Travel on a unilink bus is included in the cost of your accommodation distance, and our Erasmus Park hall is just if you are in a Southampton- based Halls of Residence. under 1 mile away from campus. Use maps online at www.soton.ac.uk/areyouready to work out the best walking routes and ask at reception if you are not sure. Walking to and from halls in groups is a great way to exercise and catch up with friends before and after being at Uni (always make sure you walk in groups if it is dark).

Bus Southampton: unilink buses connect the University’s Southampton campuses and halls of residences with the city’s Welcome map—Southampton main railway stations and the airport in Southampton. Travel on unilink and Blue Star buses is included in the cost of your accommodation if you are in Southampton Halls of Residence. Visit www.unilinkbus.co.uk for further information. Winchester: Stagecoach buses operate approximately every 15 minutes from the Tesco store opposite Erasmus Park, travel to the train station and the city centre and close to the WSA campus. The University of Southampton and Students’ Union run a free shuttle bus service for staff and students, connecting the Winchester School of Art and Highfield campuses. Running Monday to Friday, the shuttle bus provides easier access to , helping you make the most of everything Southampton has to offer.

Bike Both Southampton and Winchester are cycling friendly cities, with cycling routes and paths. Each hall has the facility to store or secure bicycles but you will need to bring your own lock. Cycling is a great way to get around as a student but if you are going to cycle make sure you have all the protective equipment such as a helmet and lights, and you wear high visibility clothing.

For more information on routes and timetables please visit 20 Halls of residence Guide www.unilinkbus.co.uk or contact the unilink office on (0)23 8059 5974 21 A27 M3 WINCHESTER, LONDON Chilworth CHIL WOR TH R M3 O Useful D A A The University D O of Southampton R

R Science Park E T contacts S E H C A335 N I JUNCTION 14 M27 W University WEST JUNCTION 4 Sports Grounds, Wide Lane LANE M27 General Halls Reception University Security Emergency: Disclaimer Pavilion IDE W (24 hour contact for all halls): 023 8059 3311 SOUTHAMPTON This document is for information purposes

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PARKWAY External: 023 8059 5777 | Internal: 25777 The University’s internal security service only and is prepared well in advance E

U N Email: [email protected] operates 24hours a day, 365 days a year, and of publication. While the University of E V B is always available to students, staff and Southampton uses all reasonable efforts to A A S Y S E S P O R T S TT A AIRPORT visitors about any security related issue ensure that all statements, information and W A33 Bencraft Court

C E N T R T E G M Student Services Centre: T R data contained in this document are accurate A E E Glen Eyre S E H S N E E LANE Halls External 02380 59 9599 | Internal 29599 | as at the date of publication, it reserves the N D

BA R OA O M27 First Support: D WI L G Brunei House, T EAST O Y Beechmount House S Email: [email protected] right to make revisions or modifications R A L

D W E Chancellors' Courts, ’ L S HIL Bassett Hous e N A External: 023 8059 7488 (office hours) | 023 E Richard Newitt, L to such statements, information or data at Station Building 37 Highfield Campus Y

Chamberlain, South Hill X Aldermoor R New & Old Terrace 8059 3311 (out of hours contact University E E any time and accepts no responsibility for

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E the consequences of any such revisions or R D U SS ROAD D E URG W Wessex Lane

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Princess Anne W Boldrewood First Support provides practical support modifications. I A27

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E all queries regarding accommodation Hospital D OA Campus Connaught Hall to students who are emotionally Gower R R R University Watersport s D S D (not including repairs). D A Flats I Centre and psychologically affected by a O T OR S R W H Y OXF ES I O Financial Losses C BURG G O significant incident or event. H RD D F MIL IE L LANE L Highfield The University will not be held liable for D D We can also assist you with queries A H L A I V any direct or indirect financial or other E LL E Campus D H regarding; fees, funding and studentships, R A Highfield Hall IG Y Residences Support Service: D O HF A losses or damage arising from changes R I ID cards, graduation, accommodation Southampton L E W L AN D External: 02380595777 | Internal 25777 | made to the event timetable, location, Avenue General Hospita l L and can give general advice and E A

R content or method of delivery of various E CampusTH Email: [email protected] ST guidance on a range of issues. E Portswood S CH E I COBDEN services and facilities set out herein. N WI D W

A R BRIDGE S O U T H A M P T O N E L ST D VE E D N C O M M O N YS RD O A35 N SHIRLE S O St Denys Please see www.soton.ac.uk/ UE A W Station © University of Southampton 2016 M S O C studentservices for further T N O Y H B R E D HIGH ST T E This document can be made available, on O N information about our services. St Margaret’s House H AV UE P EN C AR RD D IT request, in alternative formats such as ROA University Security (24 hour): GE ER

R D D LO V BULL electronic, large print, Braille or audio tape, EE I END RD A E R 023 80592822 R ERN OAD T O TT and in some cases, other languages. Gateley Hall R I

B OAD R A3024 WEST ERS W A3057 CH O AR L HOWARD HI S NORTHAM Unilink N Published by Residential Services, ROAD L Romero O BRIDGE MILLBRO D S L Unilink travel office OK R R H Hall University of Southampton OA I L D S R ’ A Royal South Hants Hospital E L N NE PAY E D Above Students Union Shop Y A Designed by Digitronix Ltd. A33 M Liberty O R R O O Highfield Campus U A Point M E Printed by The Print Centre, N D A U T COMMERCIAL RD H N B T E 09:00-16:00 term time A SOUTHAMPTON R V University of Southampton TT NO A E CENTRAL Mayflower Halls N E

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University buildings Airport Halls of residence Ferry terminal Railway station 22 Halls of residence Guide Coach Station 23 www.southampton.ac.uk /uni-life/accommodation [email protected] +44 (0)23 80599599

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