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2013 Annual Report Ii Key Travel & Tourism Contacts

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2013 Annual Report Ii Key Travel & Tourism Contacts TOURISM BUSINESS COUNCIL OF SOUTH AFRICA ANNUAL REPORT 2013 TABLE OF CONTENTS TBCSA Members in Good Standing ........................................................................................................ 1 TBCSA Corporate Profile – Who we are ................................................................................................. 2 TBCSA Corporate Profile – What we do ................................................................................................. 2 TBCSA Corporate Profile – Where do we fit in ...................................................................................... 3 TBCSA Member Associations and Affiliates ........................................................................................... 4 Message from TBCSA Board Chairman .................................................................................................. 7 CEOs Report ........................................................................................................................................... 8 Progress Report: 10 Macro-Economic Priorities .................................................................................... 13 Finance, HR & Administration Report .................................................................................................... 17 Member Relations Report ..................................................................................................................... 18 Corporate Communications Report ....................................................................................................... 20 2014 Consolidated Activity Plan ............................................................................................................ 23 HICA 2013 .............................................................................................................................................. 26 TBI Consolidated Report 2013/14 ......................................................................................................... 28 The Summit 2013 .................................................................................................................................. 31 TBCSA Management Board ................................................................................................................... 35 TBCSA Annual Financial Statements ...................................................................................................... 37 TOMSA Corporate Profile ...................................................................................................................... 51 Message from TOMSA Board Chairman ................................................................................................ 52 TOMSA Marketing & Promotion ............................................................................................................ 53 TOMSA Annual Collections .................................................................................................................... 55 TOMSA Annual Financial Statements .................................................................................................... 57 TOMSA Board Members ........................................................................................................................ 69 ii TOMSA Levy Collectors in Good Standing ............................................................................................. 70 Key Travel & Tourism Contacts .............................................................................................................. 72 2013 Annual Report 2013 Annual Report TBCSA MEMBERS IN GOOD STANDING TBCSA MEMBERSHIP AT 31 DECEMBER 2013 ORGANISATION ORGANISATION First National Bank ProServ South Africa Fair Trade Tourism (FTT) Airports Company of South Africa Golding Hotel Investment Consultants Avis Southern Africa Limited Grant Thornton Budget Rent-A-Car Johannesburg Tourism Company City Lodge Group Leriba Hotel & Spa Legacy Hotels & Resorts International Siyabona Africa Protea Hotels Stormsriver Adventures South African Airways Mad Meerkat Tours Southern Sun Hotels, Inns & Resorts Sun International ASATA FEDHASA Tourvest SATSA Expedia SAACI Imperial AASA PHASA Europcar BARSA Peermont-Global Resorts SA SA National Parks SAVRALA Thebe Tourism EXSA Industrial Development Corporation SABOA SAYTC The Blue Train AHI South African Express Airways NAA SA Thompsons Africa VOASA Three Cities Hospitality FGASA AA of SA ORCSA Strategic Partners in Tourism (TEP) Forever Resorts OUR PURPOSE To serve our Members for the purpose of building the pride, economy and identity of our desti(nation), now and in the future. 1 OUR VISION To be ... the trusted, respected and informed Voice of organised tourism business in South Africa OUR MISSION By ... engaging and influencing industry stakeholders and Government on behalf of organised tourism business. Annual Report 2013 Annual Report CORPORATE PROFILE WHO ARE WE? TOURISM BUSIness COUNCIL OF SOUTH AFRICA We represent the local travel and tourism private sector (TBCSA) is the umbrella organisation representing interests on macro-economic issues that affect business organised businesses in the South African travel and at both national and international levels. TBCSA engages tourism industry. widely and represents the voice of business in structures and bodies such as Business Unity South Africa (BUSA) Our mandate is to Lobby the private sector, Facilitate and the World Travel and Tourism Council (WTTC). identified industry programmes,Monitor and Influence macro-economic developments which impact on the We engage and lobby on behalf of business to encourage industry for the purpose of building the pride, economy the creation of a vibrant tourism environment in which and identity of our desti(nation). businesses of all sizes can thrive, expand and remain competitive. Our aim is to ensure that tourism business We are a member-based organisation, made up of plays a constructive role in the country’s economic sector associations, business affiliates, leading travel and development, growth and transformation. tourism corporations, as well as corporate companies who recognise the value of tourism to South Africa and to TBCSA is a proud administrator of the tourism levy the general economy. (TOMSA), an initiative supported widely by business in the industry to boost the promotion and marketing of destination South Africa. WHAT WE DO? Our primary focus areas include: • Lobbying for the reduction in major tourism • Engaging role-players on skills and human impediments or barriers to business – be it resource development imperatives within the legislative or otherwise industry • Raising funds for marketing and promotion of • Mainstreaming travel and tourism in the broader destination South Africa through TOMSA – the economy tourism levy • Developing partnerships to enhance quality • Propagating for the improvement of safety and security assurance and service excellence in the industry – particularly for local and international tourists • Providing leadership to the private sector in • Facilitating the creation of an environment that areas such as Responsible Tourism and the Green supports enterprise development Economy. • Spearheading the transformation of the travel and • Promoting investment in travel and tourism. tourism industry Important focus areas: • Providing support and ensuring the production of reliable tourism statistics • Developing world-class tourism standards • Propagating a travel culture in South Africa 2 • Creating a one-stop communication and information conduit • Providing leadership in the supply side of the industry The TBCSA is a non-profit organisation that attracts resources for projects that support the growth and sustainability of the industry. Annual Report 2013 Annual Report CORPORATE PROFILE WHERE DO WE FIT IN? GOVERNMENT BUSA PRESS CIVIL SOCIETY AASA ASATA AHI BARSA EXSA FEDHASA FGASA HOSA NAA-SA ORCSA PHASA RASA SAACI SABOA SATSA SAVRALA SAYTC VOASA CORPORATE 3 MEMBERS TRAVEL & TOURISM TRADE 2013 Annual Report OUR MEMBER ASSOCIATIONS Sector associations proudly affiliated to the TBCSA: 1. AASA 2. ASATA 3. AHI The Airlines Association of The Association of South African The Afrikaanse Handelsinstituut Southern Africa, known as AASA, Travel Agents (ASATA) was formed (AHI) has a strong reputation is an organisation formed to in 1956 as a representative for service to its members, represent the mutual interests forum to promote professional intellectual leadership and a of its members. Membership is service with security for both its strong development orientation. open to all airlines based in African members and their clients. The Since 1994 the organisation countries south of the equator, ASATA membership includes South has broadened its membership including Indian Ocean Islands. African retail travel agents, travel to better reflect and promote management companies and cooperation with other like- wholesalers. minded organizations at local level. 4. EXSA 5. FEDHASA 6. FGASA The role of the Exhibition and Since 1949 the Federated The Field Guides Association of Event Association of Southern Hospitality Association of South Southern Africa (FGASA) provides Africa (EXSA) is to serve the Africa (FEDHASA) has been educational opportunities to exhibition and events industry in representing the South African promote the conservation and South Africa. Its core strategy is hospitality industry on a local, rehabilitation of the cultural and to actively grow and develop
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