LEADERS SURVEY Hoteliers’ Hall of Achievement Recipients 2003

For the past 10 years, we have asked our STAN BROMLEY, FOUR SEASONS HOTEL SAN FRANCISCO readers, the heads of the travel depart- FOUR SEASONS ments at major corporations, and leaders He not only ably runs the Four Seasons in San Francisco, but he also in the hotel and airline industries: Who supervises the West Coast operations of Four Seasons Hotels. Here is are the best hotel executives? a hotel executive who knows every detail of every department. He is Each year we have published the bottomline oriented and personally makes every guest feel at home, results of that poll, and through the years which is not easy to do. some names have been consistently rated at the top for different reasons. Some run large, internationally famous hotels, while others run small, boutique hotels with equally fine service. DAVID J. COLELLA, THE COLONNADE HOTEL, BOSTON Because of this continued record of THE COLONNADE excellence, we created a Hall of Achieve- A hotel executive who understands the importance of service and rela- ment to honor those dedicated hoteliers tionships, he makes his guests and employees his priority. He is a hote- who have truly become legends in their lier who truly understands that the hotel business is a people business. field. Following are this year’s inductees as well as a listing of the past members of the Hoteliers’ Hall of Achievement.

HONORED MEMBERS OF THE THETERENCE R. HOLMES, STAFFORDTHE STAFFORD, LONDON HALL OF ACHIEVEMENT He is known as “Mr. Personality” of the hotel business and is a great example of the hotelier with a personal touch. He is everywhere and has succeeded in making every hotel he has managed in his lifetime RAYMOND N. BICKSON truly a home for his guests. The Mark, New York RICHARD J. COTTER Starwood Hotels ALBERTO DEL HOYO The Beverly Hills Hotel and Bungalows, Beverly Hills, California GUENTER H. RICHTER, THE ST. REGIS NEW YORK ST. REGIS MANFRED J. AND CHRISTINA HÖRGER The gentleman hotelier who first made his mark at the Waldorf--Astoria, Savoy Hotel Baur en Ville, Zurich he is now revitalizing the St. Regis. His list of contacts is better than David Rockefeller’s. PHILIPPE LEBOEUF Concorde Hotels YOUNG-IL LEE The Shilla ERIC O. LONG The Waldorf--Astoria, New York NATALE RUSCONI, HOTEL CIPRIANI, VENICE GILES SHEPARD HOTEL CIPRIANI The Ritz, London A legend in the hotel business, he has consistently super-managed the finest hotel in Venice and he continues improving, welcoming, and MARCO TORRIANI extending himself in his charming Italian way. In another era he Mandarin Oriental Hotel Du Rhone, would have been the Merchant Prince of Venice. Geneva KURT WACHTVEITL The Oriental, Bangkok

170 LEADERS POSTED WITH PERMISSION. COPYRIGHT © LEADERS MAGAZINE, INC. VOLUME 26, NUMBER 1 LEADERS SURVEY Who are the Best Hoteliers?

Each year we ask a panel of our readers, composed of executives in the travel industry, the CEOs of major worldwide companies, and high government officials, to give their opinions of the best hotels and the best hoteliers. This year the following (listed in alphabetical order) have been chosen as the 10 best because of their dedication and records of accomplishment. They consistently appear among the top 10, as do their hotels. Following them are those (also in alphabetical order), in addition to the top 10, who received the most votes. It should be pointed out that the panel does not accept votes from the individuals listed, any of their employees, or members of their hotel chains or organizations, unless those votes are for others.

FOURRADHA ARORA SEASONS MAUI FOUR SEASONS RESORT MAUI AT WAILEA

BEL-AIRCARLOS LOPES HOTEL BEL-AIR, LOS ANGELES

DENNISCONRAD A. CLARKE CONRAD HONG KONG

ROYAL MONCEAULIAM MADDEN HOTEL ROYAL MONCEAU, PARIS

GEOFFREYTHE LANESBOROUGH GELARDI , A ST. REGIS HOTEL, LONDON

THE PENINSULAMARIA RAZUMICH-ZEC THE PENINSULA CHICAGO

BERNARDPLAZA LACKNER ATHENEE HOTEL PLAZA ATHENEE, NEW YORK

PARKRICHARD HYATT SEGAL PARK HYATT CHICAGO

DIDIERFOUR LE CALVEZ SEASONS PARIS FOUR SEASONS HOTEL GEORGE V, PARIS

FOUR SEASONS CHICAGOHANS R. WILLIMANN FOUR SEASONS HOTEL CHICAGO

Ricardo Acevedo, Four Seasons Resort Lewis Fader, Hotel InterContinental Duncan Palmer, The Sukhothai Punta Mita, Nayarit, Mexico Chicago Bangkok Ronald Albeit, The Registry Resort Jennifer Fox, InterContinental Hong Kong Mark Pardue, The Stanhope Park Hyatt & Club, Naples, Florida Jens Grafe, Turnberry Isle Resort & Club, New York Richard Baker, The Mansion on Aventura, Florida Edmond A. Pinczowski, Sheraton Turtle Creek, Dallas Christopher B. Hunsberger, Four Seasons Frankfurt Hotel & Towers, Christian Beek, Amstel InterContinental Hotel Washington, Washington, DC Paul Pisarz, Park Hyatt Washington, DC Amsterdam John M. Hutar, Hotel Nikko San Francisco Christoph Schmidinger, Four Seasons Campbell W. Black, Mark Hopkins Gail R. Isono, The Huntington Hotel, Hotel Atlanta Inter-Continental San Francisco San Francisco Gary E. Schweikert, The Plaza, New York Peter C. Borer, The Peninsula Hong Kong Christopher R. J. Knable, The Regent Michael Silberstein, New York Palace George Cordon, Four Seasons Hotel Wall Street, New York Edward V. Staros, The Ritz-Carlton, Las Vegas Philippe Krenzer, Hôtel de Crillon, Paris Naples, Florida Michael Cottan, Shangri-La Werner R. Kunz, Harbor Court Hotel, Thomas Steinhauer, Four Seasons Hotel Kuala Lampur Baltimore New York Nicolas Daeppen, The Helmsley Niklaus J. Leuenberger, The Peninsula Frank van der Post, InterContinental Park Lane Hotel, New York New York The Barclay New York Sylvain Ercoli, Hotel Martinez, Peter J.H. Lowe, Mandarin Oriental, Richard Whitfield, Half Moon, Montego Cannes, Hong Kong Bay,

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