PCS Guide 2017/2018

& PCS & Welcome Guide Military & Family Edition &

& DPCS Guide 2017/2018

Current Edition Italy PCS Guide Last Updated: 30 Jan 2018 This guide is intended to help prepare you for the 3 phases of your PCS move to Aviano, Italy, which include: before arrival, Contributors: This effort could not have come to fruition upon arrival and settling in. without the insightful feedback and collaboration of the many individuals representing each agency at Aviano Air Base The information in this guide was obtained directly from and our spouse volunteers. They are immeasurable and Aviano Military Community agencies, organizations and greatly appreciated. dependent community members, to give you the most relevant, expert and up-to-date PCS guidance.

Quick Legend The Italy PCS Guide is a project of the 31st Community Action DoD Member = Active Duty Member and Civilian Dependent = Sponsored Spouse/Child/Guardian Board and is maintained by the Airman and Family Readiness Center. Note 1: Aviano Air Base, Italy has multiple areas that are geographically separated. Area F [Flightline/Main Base] is where you will find the majority of in/out-processing services Disclaimer and Area 1 is where the Aviano High School-Middle School, The resources provided in this document are for informational Medical Group, and other organizations are to aid in your purposes only. The name, address or contact information for any transition. All 8 separate Areas are within a 5-10 minute business, non-profit or other non-federal entity appearing in this driving distance from each other. publication does not constitute an expression or implied endorsement. Note 2: When walking in buildings, the First Floor is If you have content suggestions or if you are aware of a resource considered the second floor, not the ground floor. that is relevant to in-processing personnel and their families, please send the information to the email below for possible inclusion in an updated publication.

Please email: [email protected]

Main Menu

Before Arrival ...... 2 Upon Arrival ...... 2 After Arrival ...... 2 Command Sponsorship ...... 2 Transportation From The Airport ...... 2 Work, Volunteer, Learn ...... 2 Efmp Screening Process ...... 2 Newcomer’s Orientation & In-Processing ...... 2 Status Of Forces Agreement ...... 2 Passport And Visa ...... 2 Travel Allowance ...... 2 31 FW Force Support Services ...... 2 Book Lodging ...... 2 Codice Fiscale & Soggiorno ...... 2 Airman And Family Readiness Center ...... 2

LODGING WITH PETS ...... 2 Child & Youth Programs Registration ...... 2 Sexual Assault Response Coordinator ...... 2 Book Travel ...... 2 Preschool – Homeschool – Italian Schools ...... 2 Chapel ...... 2

TRAVELING WITH PETS ...... 2 Pet Registration ...... 2 Trains, Planes, Buses & Shuttles ...... 2 Shipping Household Goods ...... 2 Driving In Italy ...... 2 Language And Culture ...... 2

Shipping Vehicle ...... 2 BUYING AND RENTING A CAR...... 2 Eating Out ...... 2 VEHICLE REGISTRATION ...... 2 Set Up Overseas P.O. Box ...... 2 Grocery & Shopping Tips ...... 2 FUEL, COUPONS, RATIONS CARD ...... 2 Child Care & Youth Programs Prep ...... 2 Community Stores ...... 2 Medical ...... 2 School Registration Prep ...... 2 Activities & Day Trips ...... 2 EMERGENCY CARE ...... 2 Legal Services ...... 2 PREGNANCY OVERSEAS ...... 2 Family Trips ...... 2 Cell Phones & Keeping Touch ...... 2 DENTAL ...... 2 Make It Better Clubs ...... 2 OPTOMETRY ...... 2 Credit Cards ...... 2 MENTAL HEALTH ...... 2 FAMILY ADVOCACY ...... 2 HEALTH PROMOTIONS ...... 2

Housing ...... 2

Overseas Electricity ...... 2

Bills, Banking & Exchange Rates ...... 2

Areas Of Base ...... 2

31st FW Welcomes You! Return to Main Menu

Welcome and congratulations on your assignment to the #1 5 Things to Get Started Right Away & Keep Fighter Wing in the Air Force! Here at Aviano Air Base, Italy, you’ll have the opportunity to see all that Northern Italy has in Mind in store for you. 1. Passports & Visas. Dependents must obtain an official Tee off at the beautifully landscaped Alpine Golf Course on passport prior to arrival. All Dependents must obtain a base with a 7,000-foot-tall mountain in front of you. In the visa prior to arriving at Aviano AB. winter time, ski and snowboard at Piancavallo just a 30 2. Hotel Reservations. On-base lodging is in short supply. minute drive up the windy mountain road. Reservations can be made in advance and your sponsor can assist in securing lodging. In the local areas, you can enjoy the many wineries, open-air 3. Shipping House Hold Goods (HHG). Learn to split your markets and events that happen year-round. household goods (HHG) into various shipments to get settled in sooner. An hour drive or train ride will land you in the heart of 4. Cell Phones & Staying in Touch. Learn about cell Venice, where you can sip Prosecco, eat pizza and watch phones & staying in touch while overseas. gondolas row down ancient canals. January and February is 5. How to Videos. Your Aviano Public Affairs team has Carnival of Venice season, so be ready to purchase your put together a series of “How to” videos to assist with outfits and mask when you get here. Four hours from base your PCS. lies the beautiful city of Florence, the epicenter of the Italian Renaissance. Walk through the bustling streets as you visit several art and history museums or shop at famous fashion boutique stores.

At first it may feel overwhelming, however soon you will be settled in and learn all the ins-and-outs of living in Europe and how to experience the Italian culture. Your sponsor will help you settle in and you’ll be part of Team Aviano’s family.

Need an Aviano Phone Number? Search the Phone Directory 31st FW Welcomes You! Return to Main Menu

Before Arrival

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Command Sponsorship Return to Main Menu

What is Command Sponsorship? What benefits does it provide? Only Command Sponsored dependents are authorized: Command Sponsorship applications are done at the losing duty station and are not initiated in Italy. Without  No-Fee Passport & Italian Visa Command Sponsorship, dependents (except EU citizens)  Travel: DoD member receives travel allowances and are considered tourists who are limited to 90 days in reimbursements for Command Sponsored family country with little support authorized from the U.S. Air  Cost of Living Allowance (COLA): DoD member will receive Force. this special allowance at a higher “with dependent” rate Being granted Command Sponsorship means that your  Household Goods Shipment: DoD member receives a family members are approved to accompany a DoD higher “with dependent” weight allowance for household member “Outside the Continental U.S.” (OCONUS) for the goods length of his or her tour. Command Sponsorship of  Attendance at DoDEA schools dependents is not guaranteed. DoD members must apply  Access to on-base services and facilities such as U.S. Post for Command Sponsorship, which includes an Exceptional Offices, Commissary and BX Family Member Program (EFMP) Screening of each family  Employment: Dependents must be Command Sponsored member, and then obtain approval from members to apply for employment gaining command in Europe before traveling overseas with family.

Command Sponsorship 7

Need an Aviano Phone Number? Search the Phone Directory EFMP Screening

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What is Exceptional Family Member Program Need help navigating the process?

(EFMP) Screening? Contact your local military health clinic’s EFMP office to help The objective of Exceptional Family Member Program (EFMP) is you with enrollment, disenrollment, updates and overseas to assess, document and code the special education and EFMP screenings. Your local EFMP office is the POC for all of medical needs of family members. Some bases may refer to this your EFMP out-processing needs. The DoD member will not process as medical and educational screening. need to contact the gaining EFMP office as all communications with the gaining office will be handled by Why do I need an EFMP Screening? the local EFMP office, not the DoD member. The DoD members will be directed or redirected to their current DoD members requesting accompanied overseas tours, EFMP POC if they contact the gaining EFMP office. extensions of more than 6 months of an overseas accompanied tour or consecutive overseas assignments, must have all family members screened for any special medical or educational needs.

This is to ensure DoD members are assigned to locations where dependents with specific needs can receive necessary care.

When reviewing a family member’s needs, the Air Force often considers the availability of services from the host nation as well as those provided by the Air Force.

EFMP Screening Process 8

Need an Aviano Phone Number? Search the Phone Directory EFMP Screening

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What are the Screening steps? Interview

At your appointment, the Family Member Relocation Clearance Once all of these have been gathered, FMRCC will then Coordinator (FMRCC) or Special Needs Coordinator (SNC) will schedule an overseas interview with the member and review your screening questionnaire, outpatient medical records member’s dependents. and any supporting documentation, to determine if any family member meets the criteria for enrollment into EFMP. Please Note: If a family member meets enrollment criteria, EFMP arrive at your local EFMP office with the following: enrollment will begin. This process could take up to 6 weeks.

 AF 1466 - All Q-code active duty traveling with family The EFMP office will be happy to assist at any time to pre- member(s) or with family traveling at government screen dependents for EFMP enrollment. If you suspect that expense. your dependents meet the criteria, please schedule an  AF 1466 D - All family member(s) age 2 years or older appointment. Enrollment is mandatory and your PCS will be  DD2792 - One for each family member(s) identified quicker and smoother if your EFMP status has been with a special medical need determined.  DD2792-1 - All dependent(s) from birth to high What happens after the screening? school.  IEP - Most current (if applicable) Once a Facility Determination Inquiry (FDI) is submitted, the gaining base has 14 days to review.  Q-Code letter - Most current  AF2523 - If newly coded or missing, one per family Authorization for Command Sponsorship  DD2005 - If newly coded or missing, one per adult If your family is approved to accompany the active duty  AF4380 - All active duty with dependents member, each dependent will be listed on the PCS orders. Each dependent must then apply for a No-Fee Passport and Italian Visa.

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Passport & Visa Return to Main Menu

Official Passport Visa Tourist Passport

Before traveling, dependents who are Once your U.S. No-Fee Passport or Your No-Fee Passport is for Official Travel U.S. citizens must apply for a No-Fee country of origin passport is ready, all such as PCS, ETS, TDY, or travel between Passport at a Military Passport Office dependents must apply for an Italian Europe and the U.S. (or www.travel.state.gov). Non-U.S. Missione Visa (Type D) at your Military citizens must apply for a country of Passport Office (embassy/consulate) Tourist Passports are required for leisure travel outside of your host nation. It can origin passport. Bring the following before traveling to Italy. This visa will original or certified documents: take up to 8 weeks to process a tourist be affixed to the inside of your  Military ID Card & PCS Orders passport in Europe. Apply for a Tourist passport and used to apply for a  ORB/ERB (Newborn passports) Passport prior to leaving the U.S. to avoid Soggiorno upon arrival. Bring the  DoD member’s ID (Back & Front delays in travel! original or certified documents with copy)  DS-11 or DS-82 (with passport) you: NOTE: Use your No-Fee Official Passport & Visa to travel between your host nation &  Birth, Naturalization or  Military ID Card front/back & U.S., that’s what it’s for! Citizenship Certificate PCS Orders

 Name Change Documents  No-Fee Passport (must be Apply for tourist passports at any U.S. Post (Marriage/Divorce decrees) signed before getting Visa) Office or visit: www.travel.state.gov.  2 Recent Passport Photos  Name Change Documents Member is responsible for fees incurred to  Current and/or Expired (Marriage/Divorce decrees) obtain a tourist passport. Passports  2 Recent Passport Photos

 Both parents must be present Visas can take 2-4 weeks.

or have a notarized DS-3053 Process can take 8 or more weeks. Do NOT leave U.S. without No-Fee (Official) Passport & Visa For more information go to Passport Office or contact the 31 FSS Passport Office

Passport and Visa 10

Need an Aviano Phone Number? Search the Phone Directory Lodging

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Lodging Prior to Departure Temporary Lodging Allowance (TLA)

CONUS Temporary Lodging Expense (TLE) reimburses TLA reimburses Airmen for overseas government lodging stateside DoD members for up to 3 nights of lodging and and meals in 10-night increments. Temporary Quarters meals in government quarters prior to departing for Italy. Subsidy Allowance (TQSA) reimburses civilians for overseas government lodging and meals in 30-night Lodging Upon Arrival increments.

Temporary Lodging Facility (TLF) and Visiting Quarters Length of Stay The Mountain View Lodge has 76 Unit Visiting Quarters Active Duty - 30 days inbound and 10 days outbound. (VQ) facilities. The facility is currently comprised of 6 Extension is possible but you must contact housing at: business suites and 70 typical suites. Four of the suites are [email protected]. You can also go directly to the compliant with the American Disabilities Act (ADA). housing guidance booklets for more information by clicking here. Amenities Civilian - 90 days inbound and 30 days outbound (make The TLF rooms have a living room area, fully equipped reservations in 30 day increments inbound and ask them to kitchen, a small laundry area, TV and DVD players, and Wi- extend if they need more than 90 days). Contact Civilian Fi access. Personnel Office for more information.

Book Lodging 11

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Make a reservation ASAP without orders Pets & Lodging

Who: DoD member, sponsor, or spouse can reserve a TLF does accept pets! There are 24 units for occupants PCSing room. Credit card info is needed to confirm reservation. with pets. If the units are occupied and non-pet rooms are available, you will not be issued a statement of non-availability How: To request a room, email the Mountain View Lodge if you have a pet and decide to stay off-base. with: DoD member’s name, arrival date, how many family  At check-in, you must present a Rabies certification for your members, ages and number of children (if any), pets (if pets any), and contact info.  Pets must always be on a leash  Lodging costs for pets are at your own expense When: Make reservations up to 6 months in advance  Nightly Pet Fee: $10.00/night, payable in advance without PCS orders (Orders are needed at check-in).  Pet Cleaning Fee: No cleaning fee unless there is damage Where: The Mountain View Lodge is conveniently located on  Kennels are available in the area the Flightline area of the base (Area F). It is close to the Commissary, BX, Club, and the Dragon Fitness Center. The Lodge offers a business center, ATM, maps of the local area, No rooms at the Mountain View Lodge? English/Italian speaking staff and convenient purchase of Everyone must first try to secure lodging on-base. If there snacks, souvenirs, soft drinks, etc. are no vacancies, you will be required to obtain a statement of non-availability prior to obtaining off-base NOTE: Delayed flight or problem arriving to the base? You lodging or risk not being eligible for temporary lodging must call the Lodge if you are unable to check in on time, allowance (TLA) reimbursement! otherwise your room will be released. Mountain View Lodge will make arrangements for you For local Hotels & Motels please CLICK HERE off-base and help secure lodging.

Lodging with Pets 12

Need an Aviano Phone Number? Search the Phone Directory Book Travel

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When to Book Flights Paying for Flights Once you receive travel orders, contact the nearest Traffic All official travel must be arranged by the Passenger Travel Management Office (TMO). All official travel will be arranged by section of TMO. Reimbursement of travel costs may not be TMO in accordance with DoD order of precedence. Additional travel granted if you self-procure travel without proper authorization information can be found on Defense Traffic Management Office specifically stated on official travel orders. website. Individually Billed Account (IBA)

Concurrent Travel Orders With an IBA, DoD member will, use a Government Travel Card Dependent(s) must meet the following 2 conditions in order to (GTC) to pay for flight plans made at the Contract Travel Office travel with the sponsor: (CTO). The DoD member will then claim reimbursement by  Dependents are Command Sponsored on orders filling out a travel voucher during in-processing in Italy.  Dependents have No-Fee Passport and Italian Visa NOTE: CTO can book flights to/from alternate ports but you must pay any costs above your travel entitlement. Otherwise, DoD members will travel unaccompanied and dependents will follow at a later date. If dependent travel will be Centrally Billed Account (CBA) delayed beyond 60 days, refer to MPF to have your PCS orders Use of a Centrally Billed Account (CBA) is authorized when the amended. traveler meets the IBA exemption criteria in the Government Travel Card Regulation DoDI 5154.31, Volume 4, paragraphs Deferred Travel Orders 040601 and 040602. Additionally, the use of CBA should be Deferred travel orders will be required if dependent travel will stated on the orders. be delayed beyond 61+ days after the arrival of sponsor. Once NOTE: All authorized travel must go through TMO for review the family members are ready to PCS and have been issued a No- prior to going to CTO. Fee Passport & Italian Visa, the DoD member will receive orders authorizing dependent travel from the closest military installation on or within 60 days of “availability date” on orders. Contact that installation’s TMO to arrange family travel. Book Travel 13

Need an Aviano Phone Number? Search the Phone Directory Book Travel

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Booking Flight & Ticketing Process Preparing for Flight Day

All travel arrangements must be made through the Traffic Ask your airline if you can carry certain childcare Management Office (TMO) at your losing duty station. items onto the plane (i.e. strollers, pack-n-plays, and car seats). 1. Determine your desired travel dates. Travel is from the airport nearest to your losing duty station (or location on It is recommended to bring the following items: orders) to the port of debarkation (arrival airport) on orders.  Medical, dental and school records TIP: Traveling with Pets? Pre-plan before going to Contract  Important family documents Travel Office (CTO).  Pet documentation, pet food and supplies 2. Visit or contact your CTO (e.g. CWT, Sato Travel) with:  Contact info for your overseas sponsor, hotel, etc.  2 copies of orders with dependents listed  Free call/message apps on phone/tablet  Dependent No-Fee Passports with Italian Visas  International adapters (great for overseas layovers)

 Date of Birth (DOB) for each passenger NOTE: To get tickets, dependents names on no-fee Arriving in Italy passports and PCS orders must be an exact match. The Patriot Shuttle transports Military ID holders daily NOTE: Infants will be given their own seat. (limited hours). See website below for additional information: 3. Provide the CTO with an email and point of contact. https://www.patriotshuttle.com/ 4. The CTO will email your reservation (It is not a ticket). NOTE: Keep receipts for travel reimbursement.

Flight Reservations 14

Need an Aviano Phone Number? Search the Phone Directory Traveling with Pets

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Traveling with pets requires a lot of pre-planning. Don’t forget to connect with your sponsors support if you need it. Just remember that everyone’s travel experience with pets is different.

Pets are a Privilege Pet Travel & Restrictions

We all love our pets like family, but remember that bringing Breeds: Check with the airlines to see if for guidance related to pets to Italy is a privilege, not an entitlement. All costs any restrictions they may have. associated with pet travel are at your expense. Kennel (checked or cargo): Pets need airline-approved, hard cages with screw-bolt closures, breathing holes on all sides, room Pet Travel Documentation to stand up, turn around and lie down, water and food dishes. Flying from other EU country  Visit International Air Transport Association for pet size and kennel requirements. Certain breeds/sizes require custom  Pet Passport & Health Certificate crates (~$250). Ensure connecting flights can handle pet crate size. Flying from United States Temperature: Airlines won’t let pets travel as checked bag or  15-code microchip: Required for dogs and cats. cargo if it’s too hot/cold on flight day. (Temperature Embargo)  Rabies Vaccination: Must be administered more than 20 full days (but less than 12 months) before flying. Airports & Layovers: For layovers in other countries, know each country’s pet regulations before booking flights.  DD Form 2209: Dual-language health certificate from a  Avoid layovers in UK as they quarantine pets. military or USDA certified veterinarian. Must be dated  Large pets might not be able to fly to Venice (VCE) (Marco within 10 days of arrival in Italy and in blue ink. Polo Airport). TIP: A Leptospirosis vaccination is required for pets upon arrival  Ask CTO about flying into Verona, Italy or Milano Malpensa, in Italy. You can vaccinate your pet prior to arrival and then Italy. submit vaccination paperwork once in Italy. Animal Shippers: Based on breed/size, you may have to ship your pet separately (~$2000). See International Pet and Animal Transportation Association shippers.

Traveling with Pets 15

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Traveling with Pets Return to Main Menu

Contract Travel Office (CTO) After CTO Visit 1. Pre-Plan: The Contract Travel Office, (e.g. CWT, Sato 1. Confirm Pet Flight: Call and reconfirm your pet’s Travel), does not book pet flights, but they can book you reservation in the weeks/days before departure. Pet on a pet-friendly flight with their contracted airline or reservations can get lost easily. another U.S. Flag Carrier (as required by Fly America Act ). 2. Flight Day: Arrive extra early to pay and check-in pets. Research dates and U.S. Flag Carriers that can fly your pet: NOTE: Have a plan B (change flight or friend on  Use the City Pairs Search Tool to find the airline standby) in case of a temperature embargo on flight contracted to fly you to Venice (VCE). Stop by CTO to day. learn other possible U.S. Flag Carrier options.  Research airline pet policies/military exceptions. 3. Transportation from Airport in Italy to Base: Prearrange pet transport. If you arrive at an airport  Call the airline. Tell them you are on military orders other than Venice (VCE), or if you arrive in VCE and your and you want to check a pet. Write down flights and pet weighs over 3 kilograms (Approx. 6.6 pounds) or its dates with available pet space. cage does not fit on/between bus seats, pre-arrange pet 2. Visit CTO: Book flights with CTO after confirming the transport. airline (and partner airlines) can fly your pet overseas. Bring pet-friendly flight options to CTO with: Pet breed, Additional Pet Travel Websites sex, age, cage dimensions and combined weight of pet with the cage. Pet Travel FAQs: State Department Pet Travel FAQs: U.S. Embassy in Italy Contracted airline doesn’t have pet space? Ask CTO if other U.S. Flag Carriers have pet space.

Need an Aviano Phone Number? Search the Phone Directory Shipping Household Goods (HHG)

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What are you allowed to bring? Start an Inventory List

Your PCS orders authorizes you to ship your Household Goods Valuable Household Goods: If it is not listed specifically on your (HHG) at the government’s expense. There is a weight limit mover’s inventory form, it does not exist. Before packing day, based on your rank and family status. create an inventory of all valuable household goods listing the item, brand, model and serial number. Ensure the moving You can check your weight allowances and estimate the weight company includes your valuable items list on their inventory of your HHG before you start to setup your move. Moving forms before you sign off on the sheet. allowances are generally based on the overall weight of your HHG Video & Pictures: State the date in videos or show the date HHG. Any overages on your approved weight will be your in photos. financial responsibility, so work hard to make sure you stay Packing Day: Organize valuable items in one area and explain within your weight allowance. that all of those items must be listed on inventory sheets in order for you to sign off on your paperwork. List any damage Arranging Household Goods Shipments done to your home or property during packing before signing paperwork. Once you receive your orders, you should begin to plan what items you will take in your unaccompanied baggage, in your TIP: Put all the items that you do not want packed up in a HHG shipment and what might need to go into permanent separate bedroom or closet. storage. Personally Procured Move (PPM) Italian homes are not as small as you would expect, but most To mail small HHGs to your overseas APO Box before arriving, do not have closets or much storage space. Consider putting setup a new PPM shipment on www.move.mil. Save your large appliances in government storage since the Air Force receipts and submit reimbursement claim to Traffic lends families major appliances (depending on availability) Management Office (TMO) at Aviano. You will be reimbursed by once in Italy. the government, but not postal shipping rates for fees incurred if you are at or below your max weight.

Shipping Household Goods 17

Need an Aviano Phone Number? Search the Phone Directory Shipping Household Goods (HHG)

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Special HHG Considerations: Unaccompanied Baggage (UB):

 Airmen in Dorms: Allotted 500 pounds This is an air freight shipment. These are the smaller Unaccompanied Baggage (UB) or 10% Joint Federal household electronics, kitchen appliances and Travel Regulations (JFTR) weight allowance. household goods you’ll want to have just as you move  Deferred Dependents: Command Sponsorship into your new home overseas. approval and Aviano Housing Memo required to ship family HHG. It takes about 6 weeks to ship your UB and about 4-5 weeks to move into a house.  “All Others Tour”: Family members remaining in U.S. may store/ship goods to a new location if DoD member is Consider packing: authorized to move dependents from permanent duty Kitchen: Dishes, pots/pans, mixing bowls, casserole dish, station to new location on orders. cutting board, chopping knife, silverware, strainer,  Newlyweds: To ship from additional location beyond a 50 wine/beer opener, paper towels, plastic ware, cooking mile radius of duty station, orders must be amended. utensils, kitchen towels.  Shipments after Arrival: Allowed if 12 months left on tour. Bath: Rugs, towels, washcloths, hand towels, workout towels, toilet paper, plastic shower curtains (keep cool air inside hall/bedrooms by hanging a shower curtain in Service Member and/or Spouse Pro-Gear the hall doorway). Pro-gear is work-related equipment. It must be completely Bed: Pillows, sheets, air mattress, mattress cover, rugs, separated from the rest of your items so that they can be clothes, hangers. packed, marked and weighed separately. These items are not Other: Bicycle (a must for getting around easily) and included in the total weight of household goods. gear, dual-voltage electronics (e.g. smaller TV & DVD player). What is considered pro-gear?

Services members are authorized: 2,000+ lbs. and spouses are

authorized 500+ lbs.

Need an Aviano Phone Number? Search the Phone Directory Shipping Household Goods (HHG)

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Prep Your Vehicle for Shipment Ship Your Personally Operated Vehicle (POV)

Military members are authorized one Personally Operated To ship your POV overseas, you will need to drop off your Vehicle (POV) shipment at government expense. If married to vehicle at a Vehicle Processing Center (VPC). To make another military member, then each are entitled to ship a POV appointments, learn about shipping, or track your POV at government expense. shipment, visit PCS My POV. Prep your POV: To Ship:  Gas Tank: Gas tank must be exactly 1/4 full or less when 1. Make an appointment online to drop off your POV you turn in your vehicle or they will turn away your car. 2. Clean and prepare your car for drop off  Maintenance: Change old batteries, tires, oil and do 3. Bring all necessary documents to your appointment: general car maintenance before shipping.  2 Copies of your shipping forms.  Clean & Wash: Clean the inside and outside of your vehicle  1 copy of your PCS Orders. very well a day or so before shipping.  Military or valid government ID.  Photos & Video: Take clear photos and video of each angle  Proof of vehicle ownership, vehicle must be in DoD of the exterior and interior of your vehicle, especially: member’s name. front/rear bumper, underside, roof, wheels, antennas,  Power of Attorney (POA) if DoD Member is not present for navigation/tech screens, & pre-existing damage. POV drop off.  Remove Personal Items: Take out any personal items or  Complete pre-inspection at VPC entrance gate. accessories before dropping off your vehicle.  Check-in at VPC to have your documents reviewed.  Safety Vehicle Recall: It is important to verify there are no open safety vehicle recalls. To identify this contact an  Complete vehicle inspection with VPC inspector. official dealer. Shipping may be terminated if there is a  The inspection form is your proof as to the condition of safety recall that has not been addressed. your vehicle prior to shipment. Ensure that it is accurate. Don’t feel rushed by inspectors.  Keep your shipping summary and inspection forms - you’ll Vehicle Storage need them to pick up your vehicle at the overseas VPC. Vehicle storage is not authorized unless specifically stated in orders.

Shipping Vehicle 19

Need an Aviano Phone Number? Search the Phone Directory P.O. Box

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Set Up Overseas P.O Box When stationed overseas, DoD members are authorized a free U.S. Postal Service (USPS) mail box on base and they share it with their dependents. The Aviano Post Office offers the same services and rates as U.S. Post Offices .

Sign Up for a P.O. Box Upon Arrival Hours of Operation Inbound DoD members within 60 days DoD members can go to the Post Parcel Pick Up Window of reporting to Aviano may request a Office in person to retrieve Monday-Friday: 10 a.m. – 6 p.m. P.O. Box. Your sponsor or unit combination to P.O. Box and to Saturday: 10 a.m. – 2 p.m. representative must visit the Post enroll in e-notifications for Mailing Out Office in person to request a P.O. Box package deliveries using your Monday-Friday: 10 a.m. – 5 p.m. for you. preferred email for you and your Saturday: 10 a.m. – 2 p.m. spouse. They will need:  Copy of your orders Customer Service Desk  Your CAC ID number APO Mail Service Monday-Friday: 10 a.m. – 4 p.m.

Address Change When using USPS on installation, Official Mail sending mail or packages back Monday-Friday: 10 a.m. – 4 p.m. Submit a change of address before home takes 10-14 days with traveling to avoid delays with priority or first class service. Finance Lobby forwarding bills and mail. Monday-Friday: 9 a.m. – 5 p.m.

Hours may vary during holidays. Check the Aviano App for the most up to date information.

Set Up Overseas P.O. Box 20

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Child Care & Youth Programs Prep Return to Main Menu Before PCSing, get a head start on your family’s Child and Youth Programs (CYP) registration and school registration. This will be a big help to you once you’re overseas - trust us, we know! There’s a lot going on when you first arrive. Military families may request child care by visiting MilitaryChildCare.com. Priority Care Child Care for PCS Program

Aviano Air Base has established priorities for child care based The Air Force Aid Society program offers Air Force families up on DoD requirements. to 20 hours of free child care per child on a space available  Priority 1: Child Development Center (CDC) and basis within 60 days of arrival or departure to/from the base. School Age Program (SAP) employees, Single & Dual Early Reservations: Are highly recommended because slots fill Military Families (military married to military) and up quickly. Reservations may be made up to 4 weeks in Reservists on active duty (with a family status Single advance by the parent or sponsor of incoming personnel. Parent/Dual Military) Voucher Required: To receive the care for free, a PCS child  Priority 2: Single and Dual Military or Command Sponsored DoD Civilians with a full-time non- care voucher must be obtained from the Airman and Family military working spouse (working 20 hours per Readiness Center and be provided to youth programs. week or is a full-time student)  Priority 3: Families with an unemployed spouse Request for care: https://MilitaryChildCare.com

Eligibility Registration forms for CYP programs can be found at: https://www.31fss.com/family-cdc Dependent children, 6 weeks old to 12 years of age, of active duty personnel, DoD civilian personnel, reservists on active More info can be found at: duty or during inactive duty training, DoD contractors and https://www.31fss.com/ Coast Guard personnel assigned to or living on the installation, are eligible to use the Child and Youth Program services.

Child Care & Youth Programs Prep 21

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Child Care & Youth Programs Prep Return to Main Menu

Child Development Services

Aviano Air Base operates 2 Child Development Centers. Both centers are DoD certified offering quality & early childhood programming for your children, specializing in learning through play. Enrollment is available on a priority basis for children 6 weeks to 5 years old. Child Development Center School Age Care 6 weeks to 5 years old Kindergarten to 6th Grade

Programs Offered Programs Offered Full time, hourly, part day pre-school, PCS Care, Give For youth in Kindergarten to 6th grade. This program is parents a Break, Kids Night out/Parents Night Out. Part accredited by the Council on Accreditation (COA) and day Pre-School is offered at the Area F facility. provides care before and after school and all day on non- school days. Registration Forms Required  CDC Full Time Contract Registration Forms Required  CDC Request for Care 2606 Form  AF Form 1181  AF Form 1181  Copy of Leave and Earning Satement for each DoD member  Copy of Leave and Earning Statement for each DoD  Copy of PCS Orders member  Current Immunizations w/most current flu shot  Copy of PCS Orders  School Age Contract  Current Immunizations w/most current Flu Shot  CDC/School FEE Schedule  CDC FEE Schedule More information available at 31 FSS Child Development Center

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Child Care & Youth Programs Prep Return to Main Menu

Open Recreation Youth Sports 9 to 13 years old 3 to 18 years old Programs Offered Program offered: For ages 9 to 12 years old, they offer Boys & Girls Club Basketball, baseball/softball, soccer, and flag football for and 4-H programs, field trips and activities after school, youth ages 5-18. We also offer smart start programs for expanded hours and programs during non-school days. ages 3-4 to include t-ball, basketball, football and soccer. All youth must have a current physical on file and up to Registration Forms Required date immunizations prior to registration. Volunteer  Open Recreation Membership Packet coaches are always needed!  Current Immunizations [Most current Flu Shot]  Current Immunizations (most current Flu Shot)

 Sport Specific Registration Form (available at youth Teen Center programs reception desk, call to have them emailed). 13 to 18 years old

Programs Offered For teens ages 13 to 18 years old, they offer Boys & Youth Sport Calendar 2018 Girls Club and 4-H programs, field trips and activities More information available here: after school, expanded hours and programs during non- school days. Registration Forms Required  Teen Center Membership Packet

 Current Immunizations [Most current Flu Shot]  More information available here:

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School Registration Prep Return to Main Menu

Enrollment Packets School Liaison Officer (SLO)

Inbound DoD members must visit the Registrar’s Office to Contact Number: 011+39-0434-30-5407 DSN: 314-632-5407 complete the school registration process. Before you go, print Email: [email protected] and complete the registration forms for the DoDEA Your SLO is one of the BEST resources you can use when High School , Middle School , Elementary School . transitioning to a new school. SLOs can help with:  School enrollment assistance: Connect with your SLO DoDEA School Registration Documents before and after you move.  ID  Link between schools, families, & command: SLOs are  PCS Orders with family members names listed subject matter resource experts for grades K-12 and can  Children’s birth certificates [Kindergarten & 1st grade help address educational issues and needs. only]  Homeschool & Italian support: SLOs offer info on  Children’s passports [High school students only] federal and local policies and help families access CYP resources.  Immunization records [Current flu shot]  EFMP and Developmental Intervention Resources  Copy of previous school records   Copy of standardized test scores Child & Youth Behavioral Program: Led by military Family Life Counselors (MFLC) and/or elementary and  DoDEA-620 Student Registration Form adolescent support counselors.  F4 ESL Forms

 DoDEA-700 & 700A Consent Form Want to submit forms early? Your Aviano DoDEA school will  DoDEA Form 1002 Request for Student School Records accept registration packet(s) prior to arriving to Italy via  DoDEA 2942.0-M-F1 Student Health Form email. DO NOT send passport/birth certificates over email.  School Transportation Form Parents must hand carry orders, birth certificates, and other applicable documents into school registrar office. If applicable: http://www.dodea.edu/Europe/south/  Copy of Individual Education Plan (IEP) & 504 Plan  Sports physical for athletic activities (6th-12th only) Obtain copy of immunization record from outbound base micare.com or at the KIOSK in the 31 MDG immunization clinic School Registration Prep 24

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Return to Main Menu Services Staff Judge Advocate (SJA) & Legal Office What is SCRA?

From international law to tax centers and Legal Offices, the In 2003, President Bush signed the Service Members Civil Office of the Staff Judge Advocate provides legal services to Relief Act (SCRA) into law which replaced and expanded the commanders and their staff, military law enforcement, Airmen, former Soldiers and Sailors Civil Relief Act (SSCRA) from 1940. retirees, civilian employees, and their families. Legal assistance attorneys serving in the Aviano Legal Office also have the The SCRA offers many protections to activity duty service additional dimension of hands-on experience in Italian law. members ranging from mortgages to interest rates. The SCRA can come into play in matters relating to: Legal Services  Banking Walk-in services for Power of Attorneys and Notaries are  Foreclosures & Mortgages available. The legal office offers appointments on variety of  Auto loans topics to include, but not limited to the following examples:  Leases & Contracts  Wills [Must complete the Will worksheet]  Legal Proceedings  Advance medical directives and health care  Family Law Considerations powers of attorney [POA]  Taxation  Debt collection/credit reporting problems  Voting  Identity theft  Service members Civil Relief Act (SCRA) For a summary of SCRA protections visit: Military  Immigration and Naturalization OneSource  Separation and divorce counseling  Italian legal issues such as traffic tickets For more detailed examples of SCRA protections, visit: Military Officer’s Association of America (MOAA)  During the tax season, the Legal Assistance Office

operates a Tax Center

Legal Services 25

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Cell Phone Return to Main Menu

Use Your Phone from Home Wireless Store at BX Italy uses GMA technology, like AT&T or T-Mobile phones The BX has a cell phone and internet store with bilingual stateside. Other U.S. carriers, like Verizon, largely use CDMA Italian employees that can help you choose a cell phone technology but offer GMA phones to international travelers. If carrier and internet provider. You might find a wider range your phone operates on GMA technology you can probably of options at local providers on the economy. replace the SIM card and use it in Italy. To sign up for a plan, bring: UNLOCK your phone prior to coming: Call your carrier to make  ID – Driver’s license or passport sure your GMA enabled phone is “unlocked” before traveling  Post Office Box Address overseas. Tip: Try to avoid monthly plans as they do not have  Codice Fiscale (Italian Social Security number) military clause. Keep in Touch with Family Back Home Major Italian Cell Phone Providers There are a number of free or inexpensive ways to stay in  Vodafone, Tim, Wind touch with family and friends in another country. Cell Phone Plans  iPhone iMessage/Facetime [Free texts & video  Pay-as-you-go are called “Ricaricabile” plans calls]  Plans are renewed every 4 weeks [Not monthly]  WhatsApp [Free texts, calls & very popular]  Set up an online account to view/change your plan  Facebook Messenger [Free texts and calls]  Carriers offer U.S. calling plans  Skype [free chats & video calls]  Pay more into your account & avoid SIM card fees  Magic Jack App [Free/$ voice calls & U.S. number]  When you buy a plan, deactivate voicemail and SMS  Vonage [Costs $, U.S. number & voice calls] missed call notifications to avoid charges NOTE: For apps to work, add “+” before Country Code  Translate text messages to ensure you are not getting charged for extra services

Cell Phones & Keeping Touch 26

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Credit Cards: Chip Technology Reduced Interest Rates

Chip cards have a metallic computer chip imbedded in the card When deployed or on PCS Orders, the active duty member which creates a unique transaction code for each purchase. may be eligible for reduced interest rates on credit cards. Unlike a chip card, traditional cards have magnetic strips that Contact your bank to ask about reduced rates. store the same customer data which is used for every transaction. Whereas data stolen from a traditional card can be Foreign Transaction Fees reused, chip card data cannot. Request chip credit and debit cards from your bank before arrival for easier transactions on When deployed or with a copy of OCONUS PCS orders, some the economy. banks will eliminate the foreign currency transaction fee on credit and/or debit cards (usually 1-2% of purchase price). Currently, there are 2 types of chip cards: Contact your bank to learn more. Chip and Pin Cards (Europe): Insert the card into the machine (rather than swipe) and input pin code. USAA Bank Chip and Signature (U.S.): These can be used just like a chip and pin card, but you must sign a receipt before the If you are PCSing overseas, USAA will eliminate foreign transaction is complete. transactions fees on credit cards. Visit USAA for more info. NOTE: Most retail establishments and hotels in Europe To request to eliminate this USAA fee: accept traditional magnetic credit cards. However, some  Email or fax a copy of PCS orders along with the USAA stand-alone kiosks may accept only chip and pin cards (rather cover sheet [Go to "Documents" section, "Banking", and than chip and signature or traditional cards). then choose Form LNSSCRA entitled “SCRA and Military Benefits Cover Sheet"]. TIP: Some banks will allow you to set up a PIN on chip credit  Receive confirmation of approval. cards and can be used in European credit card readers.

Credit Cards 27

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Upon Arrival

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Transportation from Airport Return to Main Menu

Transportation from Marco Polo Venice Airport (VCE) Transportation from VCE airport to the installation should be pre-discussed between the inbound DoD member and sponsor. Due to vehicle sizes, sponsors may not have room for inbound DoD member, their families, pet and luggage. There are a few options if your sponsor is not able to provide transportation from the airport.

Arriving at Venice Marco Polo Airport ITT Shuttle (Online reservation required) There is a Military Community Liaison Office Reservations must be booked 7 days in advance at managed by Vicenza Army Base that can https://www.patriotshuttle.com provide support to all service members  Payment must be made and email confirmation arriving into the Venice Macro Polo airport. received to reserve seats To reach them:  Carry copy of receipt with you  Go through the customs doors, turn  Notify ITT ASAP of any changes to travel plans by right, and walk 75 feet. Look for a sign on email: [email protected] or phone: 011+39 043- the floor that says, “USA DoD 430-3107 Personnel”.  Must use GTC for payment; reimbursable on travel  Military Community Liaison Office is on voucher the right.  2 passengers with luggage cost €110  The Airport Liaison can direct you to Aviano Patriot Shuttle  2-8 passengers with luggage €140 Services, telephones, and more.  Over 8 passengers with luggage €300  They are open Monday to Friday from 8:30 a.m. - 6:00 p.m.  Pets: Allow 1 hour minimum to clear customs and and on weekends from 8:30 a.m. - 3:00 p.m. schedule shuttle accordingly  Pet transportation fees are not reimbursable NOTE: The ITT Patriot Shuttle does not transport to off base hotels. Exchange rates vary when changing dollars to euros [€].

Transportation from the Airport 29

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Transportation from Airport Return to Main Menu

Private Taxi/Shuttle Service Car Rental Inbound DoD members and/or their sponsors can arrange a Upon arriving to Aviano, you may need or choose to rent a private taxi or shuttle service to pick up an inbound DoD vehicle. This will help when looking for homes, settling in, or member from the airport. Fees charged for this type of service exploring the area while you wait for your car to arrive. Below are reimbursable. are a list of car rental places to get you started. They are not A1 Aviano Tax: +39 328-365-5788 endorsed or affiliated with Aviano Air Base. You will need a Gant Agostino: +39 338-567-7910 current driver’s license and an international driver’s license. Pordenone Taxi: +39 0434-520240 or 0434-521469 On-Base Rental Transportation with Pets  Europcar: +39 0434-66-8719 [Area F BX] Aviano Rental It takes around 1 hour to clear customs; schedule shuttle/taxi  Economy Rental: +39 0434-66-1155 time accordingly.  Miotti SRL: +39 0434-66-1362 Pre-arrange pet transportation. Contact your sponsor for help Pordenone Rental with possible options. When reserving Patriot Shuttle indicate  Avis: +39 0434-21925 you are bringing a pet. Transportation fees for pets are non-  Hertz: +39 0434-52-0200 reimbursable. Venice Marco Polo Airport Rental  Autoeuropa: +39 041-541-6638 Transportation to Off-Base Lodging  Avis: +39 041-547-5030 Taxis are not allowed on base. Pick up point is outside the South  Europcar Italia: +39 041-547-5654 Gate at the Visitor Center. The Mountain View Lodge is within  Hertz: +39 041-541-6075 walking distance of the gate at approximately 25 miles.  Locauto Rent: +39 041-541-6737  Maggiore: +39 041-541-5040 Keep your receipts!  Sixt: +39 041-541-5570

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Newcomer’s & In-Processing Return to Main Menu

Arrival & Sign-In Welcome & In-Processing Schedule

All newly arrived DoD members must report to their respective 1. Jump Start Housing briefing squadron Command Support Staff (CSS) within 24hrs (1 duty  Every Monday afternoon at 3:00 p.m. at the Housing day) of arrival in country. They will provide in-processing Office, is held to get started right away. Same briefing will checklists and agendas. be provided on Tuesday at the Newcomer’s Orientation. Documents Required for Base In-Processing: 2. All military and self-sponsored civilians must attend the Base Newcomers Orientation and In-Processing:  1 copy of DEERS ID Card for active duty Spouses are highly encouraged to attend member/sponsor and all family members  Orientation: Every Tuesday at 8:00 a.m. at the A&FRC  1 copy of passport identification page with visa stamp  In-Processing: Every Wednesday at 7:45 a.m. at the A&FRC for all family members of DoD member  Post Office box # 3. Spouse Hour  Valid state driver's license for self and spouse  Every Tuesday 10:00 – 11:00 a.m. at the A&FRC  Medical/immunization/dental records for self and 4. Benvenuti (Welcome) Tour – Families and spouses family members (if hand carried)  Every Friday 7:45 a.m. at A&FRC; registration required  5 copies of orders and amendments 20 hrs of PCS Child Care  1 copy of vehicle shipping document DoD members obtain certificate from A&FRC. One copy of  1 copy of all receipts your PCS orders are required. Registration occurs in person at  1 copy of any tickets/itineraries used en-route to the Flightline CDC based on their availability. Children must Aviano be current on vaccinations to include the flu shot.  1 copy of travel advances from last duty station Your sponsor or unit are required to assist you in making copies  Copy of Recruiter's Assistance Program (RAP) letter (if The Airman and Family Readiness Center (A&FRC) is located right applicable) next to the Post Office in Area F. Click Here for Base Map

Newcomer’s Orientation & In-Processing 31

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Submitting Travel Voucher How to pay for all the travel? During Day 2 of Newcomer's Orientation, Airmen will fill out a If your family needs financial assistance to help pay for travel Travel Voucher for authorized reimbursable expenses and per expenses before you are reimbursed, check out these options: diem. Dislocation Allowance (DLA) Government Travel Card (GTC ) DLA covers part of the cost of moving. DLA is based on  All Airmen on official government travel will be issued a GTC rank/dependency status and if dependents relocate. for permissible expenses while on official travel orders. GTCs may not be used while on leave status. Temporary Lodging Expense (TLE)  Unpaid GTC bills charge a $29 late payment fee after it TLE reimburses up to 5 days of CONUS Permanent Duty becomes 60 days delinquent. Unpaid GTC bills can impact an

r Station government lodging & meals during a PCS. Non- Airman’s personal credit score. Consult the unit’s Agency

h c availability statement required if lodged off base. Receipt Program Coordinator for details and to be placed in Mission

l required. Critical Status prior to departure.

e v

T Reimbursable Expenses Base Pay Advance

e Reimbursable expenses may include flights, mileage and  One month base pay can be advanced less deductions tt tolls to airport or to ship POV, or approved excess mi 30 days prior to departure or 60 days after arrival.

S baggage fees. Keep receipts! Expenses associated with  Review all options before taking a PCS pay advance. rental cars or pet travel are not reimbursable. Personally This must be paid back within 12 months. Certain procured move expenses can be claimed with TMO. situations require CC signature. Contact the Finance office for more information. Temporary Lodging Allowance (TLA) TLA reimburses Airmen for OCONUS government lodging A&FRC: Air Force Aid Bridge Loan and meals during a PCS. Non-availability statement  Contact A&FRC for info on zero interest loan options at required if staying off base. TLA is a reimbursed through 011+39 0434-30-5407 or DSN 314-632-5407. (This is not military pay. offered at CPTS/Finance, you must contact A&FRC)

Travel Allowance 32

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TLA – TQSA Reimbursement Process DoD members are authorized Temporary Lodging Allowance (TLA) upon arrival and can submit paperwork for every 10 nights of lodging to be reimbursed for meal and/or lodging costs.

How to get TLA Reimbursement: How to get TQSA Reimbursement: Military Members Only Civilian Employees Only

Member must file for TLA reimbursement in 10 day Member must file for Temporary Quarter Subsidy Allowance increments. (TQSA) reimbursement in 30 day increments. To do so provide the Housing Office with copies of the following items:  Contact Civilian Personnel Office, they will meet with  AF Form 1357 you one-on-one to complete TQSA processing. Phone:  Copy of the hotel PAID RECEIPT showing charges for +39-0434-30-7291 or DSN: 314-632-7291 10 days.  You are authorized TQSA for up to 90 days for  If residing with a friend you can only claim “meals temporary quarters only”, meal receipts are NOT required.  This includes meals and laundry/dry-cleaning expenses  Copy of PCS orders and amendments.  You need to extend your lodging reservations every 30  If staying off Base, copy of non-availability statement days. Don’t do this on the 30th day as you will be issued by 31FSS/SVML (Lodging) getting a “checkout” notice on that day. Plan in  Quarters Visited form found in the “Searching for advance. Home” packet provided by the Housing office.

Useful Sites:  Rates and Allowances  Virtual Finance (Pay calculators) 33

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Permit of Stay in Italy What is a Codice Fiscale?

To stay longer than the tourist time frame, which is 90 days, A Codice Fiscale is like an Italian Social Security number. It each sponsored dependent must obtain the following: allows you to sign up for services on the Italian economy like 1. To enter Italy: Requires no-fee passport with registering kids for Italian schools, signing up for sports, setting Italian Missione Visa up utilities/internet and starting cell phone service. 2. To stay in Italy: Codice Fiscale (issued after arrival) Soggiorno (issued after arrival) How do you get one?

DoD members will receive a Codice Fiscale application at Official Passport and Visa Required Newcomer’s Orientation for themselves and their sponsored dependents.  It is absolutely essential that prior to leaving your

current assignment each sponsored dependent must Bring ID cards and no-fee passports, and then fill out a form. have the mandatory required no-fee official passport Housing will file applications for you and they should be ready that contains an Italian Missione Visa. for pick up at housing after a week.  If the passport agent at your losing base gives you any

different guidance, it is in error and they must refer to the DoD Foreign Clearance Guide. Like to submit your own application?  DoD members and dependents cannot get a visa in Some members choose to submit their own Codice Fiscale Italy. application as they can obtain the card the same day. To do so:  Without a visa, you cannot get a Soggiorno.  Take Passport(s) to Pordenone AGENZIA DELLA  Without a Soggiorno, you cannot stay longer than 90 ENTRATE days.  Address: Via Giardini Cattaneo, 3  Without a no-fee passport and visa, dependents must  Hours: Mon-Fri 8:30 a.m. - 1 p.m. Mon & Thurs 2:30 fly home at their expense to obtain them. p.m. - 4:30 p.m.

 Bottom Line! DO NOT LEAVE THE U.S. Without an Official No- Click links for: Driving Directions Codice Fiscale Form Fee Passport and Visa! Codice Fiscale & Soggiorno 34

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Soggiorno Application Process At Newcomer’s, representatives from the Soggiorno Office will provide a complete application. They will then meet with you to walk you through the process one-on-one. The office accepts walk-ins during the normal business week except on Thursdays.

Permit of Stay in Italy STEP 1 Immediately, within 8 days of picking up your Codice Fiscale To stay longer than the tourist time frame, which is 90 days, from the Housing Office, please bring in the documents listed; each sponsored dependent must obtain the following: an appointment isn’t required. Once all documents are 1. To enter Italy: Requires no-fee passport with received we will then schedule you an appointment for the Italian Missione Visa next available Thursday, to meet with the Questura (Polizia 2. To stay in Italy: Codice Fiscale (issued after arrival) member). Soggiorno (issued after arrival)  Everyone Applying Must Be Present To Start  Completed Application STEP 2  All Passports with Valid Visa At this appointment you will have a face-to-face interview with the Questura and will be issued a receipt with a pick up  Codice Fiscale (18+ years old only) date.  Copy Of Orders With Dependent(S) Listed  Everyone Applying Must Be Present  All Applicants Must Be Present To Take Pictures

Soggiorno Office STEP 3 The Soggiorno will be available approximately 4 weeks after Office Hours: your Thursday appointment. The pick-up date will be  Mon-Wed & Fri: 7:30 a.m. – 4 p.m. announced on the day of your appointment and will also be  Mon-Fri Closed: Noon – 1 p.m. written on the back of your receipt. Not all applying need to  Thurs: No walk-in customers be present for pick up. Note renewal required every 3 years. Comm: 011+39 0434-30-4802/4806 Bldg 1413, first floor, room number 142 35

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Child Care for PCS Program What is Priority Care? This Air Force Aid Program offers Air Force families up to 20 Aviano Air Base has established priorities for child care hours free child care per child (on a space available basis) based on DoD requirements. within 60 days of arrival or departure to/from the base.

 Priority 1: Child Development Center (CDC) and School  Early reservations: Highly recommended as these slots Age Program (SAP) employees. Single & dual-military fill up quickly. Reservations may be made up to 4 families (military married to military) and Reservists on weeks in advance by the parent or sponsor of active duty (with a family status single parent/dual- incoming personnel. military).  Voucher required: To receive the care for FREE, a PCS  Priority 2: Single and dual-military or Command child care voucher must be obtained from the Airman Sponsored DoD civilians with a full-time working non- and Family Readiness Center then provided to Youth military spouse (working 20 hours per week or is a full- Programs. time student).  Priority 3: Families with an unemployed spouse. Useful Links Request for Care: Eligibility https://MilitaryChildCare.com Dependent children, ages 6 weeks to 12 years old, of AD Registration Forms for CYP programs can be found at: personnel, DoD civilian personnel, reservists on AD or during https://www.31fss.com/family-cdc inactive duty training, DoD contractors and Coast Guard More info can be found at: personnel assigned to or living on the installation are eligible https://www.31fss.com/ to use the CDC and School Age Programs.

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Click here for more info:

Child Development Center 6 weeks to 5 years old School Age Care Programs Offered Kindergarten to 6th grades Full time, hourly, part day pre-school, PCS Care, Give parents a Break, Kids Night out/Parents Night Out. Programs Offered Part day pre-school is offered at the Area F facility. For children in Kindergarten to 6th grade. This program is accredited by the Council on Accreditation (COA) and Registration Forms Required provides care before and after school and all day on non- school days.  CDC Full Time Contract  CDC Request for Care 2606 Form Registration Forms Required  AF Form 1181  Copy of Leave and Earning Statement for each  AF Form 1181 DoD member  Copy of Leave and Earning Statement for each  Copy of PCS Orders DoD member  Current Immunizations [Most current flu shot]  Copy of PCS Orders  CDC FEE Schedule  Current Immunizations [Most current flu shot]  School Age Contract  CDC/School FEE Schedule

Child & Youth Programs Registration 37

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 Current Immunizations [Most current Flu Shot] Open Recreation  More information available here: 9 to 13 years old Programs Offered For children 9 to 12 years old they offer Boys & Girls Club and 4-H programs, field trips and activities after school, expanded hours and programs during non- Youth Sports school days. 3 to 18 years old Registration Forms Required Program offered:  Open Recreation Membership Packet Basketball, baseball/softball, soccer, and flag football for  Current Immunizations (most current Flu Shot) ages 5-18 years old. We also offer Smart Start programs for ages 3-4 years old, to include t-ball, basketball, football and Teen Center soccer. All youth must have a current physical on file and up to date immunizations prior to registration. Volunteer 13 to 18 years coaches are always needed! Programs Offered For teens ages 13 to 18 years old, they offer Boys &  Current Immunizations [Most current flu shot] Girls Club and 4-H programs, field trips and activities  Sport Specific Registration Form [Available at youth after school, expanded hours and programs during programs reception desk, if you call them they can non-school days. also email them] Registration Forms Required  Teen Center Membership Packet

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Preschool-Homeschool-Italian School Return to Main Menu

Enrollment Packets School Liaison Officer (SLO) Your SLO is one of the BEST Airman and Family Readiness Inbound DoD members must visit the Registrar’s Office to Center resources you can use when transitioning to a new complete the school registration process. Before you go, school. SLOs can help with: print and complete the registration forms for the DoDEA

High School , Middle School , Elementary School  School transition assistance: Connect with your SLO before and after you move. DoDEA School Registration Materials  Link between schools, families, & command: SLOs are subject matter resource experts for grades K-12 and  ID can help address educational issues and needs.  PCS Orders with family members’ names listed  Homeschool support: SLOs offer info on federal and  Children’s birth certificates (Kindergarten & 1st grade local policies and help families access CYP resources. only)  Post-Secondary preparation and guidance  Children’s passports (High school students only)  Immunization records (current flu shot) SLOs can also connect you with available educational  Copy of previous school records resources, such as:  Copy of standardized test scores  EFMP and developmental intervention resources  DoDEA-620 Student Registration Form  Child & Youth Behavioral Program led by MFLCs  F4 ESL Forms  Elementary and Adolescent Support Counselors  DoDEA-700 & 700A Consent Form  DoDEA Form 1002 Request for Student School Records http://www.dodea.edu/Europe/south/  DoDEA 2942.0-M-F1 Student Health Form  School Transportation Form

If applicable:

 Copy of Individual Education Plan (IEP) & 504 Plan  Sports physical for athletic activities (6th-12th only) Youth School Registration 40

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Preschool-Homeschool-Italian School Return to Main Menu

Early Start Programs Italian Schools

Aviano DoDEA Sure Start  Nido (Infants & Toddlers) Sure Start is a full day preschool program that serves military  Scuola /Asilo Materna (Preschool & Kindergarten) children and families living overseas.  Scuola Elementare (Elementary) Homeschooling  Scuola Media (Middle school)  Scuola Superiore (High school) There is an Aviano homeschooling group led by military spouses. They offer local resources, support, meet ups and Many parents send their 3 to 5 year olds to off-base more. preschools called Asilos. They are very low cost and your Aviano Homeschooling Group little one will pick up Italian quickly. Asilos are based on neighborhoods. Upon securing a home, you may enroll. Additional School Resources Please contact the Aviano SLO to get the list Asilos available in your area. A “How to Enroll in Asilo” guide will also assist  National Home Education Research Institute you.  Department of Defense Education Activity (DoDEA)  Military Interstate Children’s Compact Commission You are highly encouraged to contact the Aviano SLO for  Home School Association for Military Families assistance in identifying and enrolling your child into Italian  http://www.dodea.edu/parents/homeSchooling.cfm School.  DoDEA Virtual High School Home U.S. Department of A list of local schools can be found here: Local Schools Education  Italian public schools require registration at the  Free Online Tutoring for Military Students district office  STOMP Specialized Training of Military Parents  Italian private school registration is completed at the  Pay Aviano School Lunches online school NOTE: Make sure you and your kids have a Codice Fiscale to register kids in Italian schools, clubs, or activities.

Preschool – Homeschool – Italian Schools 41

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Pet Registration Return to Main Menu

Pet Regulations Pet Passport

 Refer Pet Ownership AFI 48-101 Driving within the EU may require a pet passport.  Refer to Disease Control AFI 48-105 CLICK HERE to download instructions provided by your If you have any questions please contact the Aviano vet clinic for Aviano Veterinary Clinic. Contact them to get the process assistance. started.

Emergency Care More Resources

 The Aviano Veterinary Treatment Facility is not an Check out Aviano Vet Clinic “Useful Forms” at emergency clinic and doesn’t provide after-hours care. www.31fss.com/veterinary-clinic:  In order to receive timely after-hours emergency care, view Critical Care Veterinarians in the Aviano Region.  Groomers, Boarding, Hotels & Shipping Resources Pet Registration  Canine Wellness Packages  Feline Wellness Packages  Registration of Privately Owned Animals (POA) by military  Aviano Pet Owner Memo: 21 April 2016 DoD members stationed at Aviano must be completed  New Puppy and Kitten Exams within 14 days of arrival.  To register your pet contact the Aviano Veterinary Clinic  CLICK HERE to download registration form

The Aviano Veterinary Clinic VTF

Building 1410 Flightline [Area F] DSN 632-8485; Off Base +39 0434-30-8485

Pet Registration 42

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AFI Driver’s License Return to Main Menu

AFI Driver’s License AFI License AFI stands for “Armed Forces in Italy” that lets military and local Application Process/Requirements police agencies know that you are authorized to operate vehicles registered in the AFI system. Airmen and dependents Age Requirements: Be 18 years of age or older with a valid must have an AFI license to register & drive an AFI registered driver’s license. vehicle in Italy (military member must complete the AFI license Submit application online: process before dependents can be issued). An AFI license is not Aviano SharePoint Site: SFS Pass and Registration valid without a valid driver’s license so you must carry both with you at all times and only AFI license holders are authorized to You must upload drive an AFI registered vehicle.  Copy of orders (or a logistical support letter, DOCPERS authorization or Command Sponsor Letter) Driving a Motorcycle  Copy of Stateside or EU driver’s license (front and back) To drive a motorcycle overseas, Airmen need a Motorcycle Safety Course Certificate and U.S. driver’s license motorcycle Attend Traffic Safety Briefing endorsement while dependents only need the U.S. driver’s  Conducted on Tuesdays at Newcomer’s Orientation license motorcycle endorsement. Individuals ages 18 to 24 can  Conducted in Bldg. 1413, Safety classroom on only operate Motorcycles up to 35 kilowatt output (approx. 46.6 Thursdays 10:30 a.m. – 12:30 p.m. Pre-registration not horsepower) unless member can show proof they have required. possessed a motorcycle endorsement for over two or more  Contact the Wing Safety Office with questions at years prior to registration. DSN: 314 632-4817 or [email protected] Driving Outside of Host Nation Complete written test:  50 law questions (25 Multiple choice, 25 T/F) AFI driver’s licenses are only valid in Italy. So if you plan to travel  50 road sign questions outside of Italy, you’ll need an International Driving Permit and  You can only miss 5 questions in each section the U.S. Department of State authorizes only two agencies to issue them: Check the Expiration Date of your current driver’s AAA or American Automobile Touring Alliance AATA license before you leave the states!

Driving in Italy 43

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Tolls Return to Main Menu

Calculate Italian Autostrada Fees

Visit the Autostrada website to estimate tolls. In far left column, input your departure and arrival city and submit.

Where to Buy a Telepass

Go to http://www.telepass.com/ to create an account. Toll Toll Payment Methods fees are automatically debited from your account. Fees may 1. Cash apply.

 Enter Autostrada [Highway]: Push red button. Take ticket. NOTE: Tolls are commonly used here in Italy on the Autostrada. It is recommended you always carry euro as  Exit Autostrada: Insert ticket. Place required change payment. Sometimes the card readers don’t work in the in bucket or insert bills [Euros only]. The gate will machines. There is an option on the machine to change the lift. language as well. 2. Card: Debit, Credit, or Via Card [Pre-paid toll card]

 Same process as above, but with card.  Buy Via Cards at Punto Blu points, tobacco shops, toll booth operators, Autogrills, or highway gas stations. NOTE: Chip cards present the fewest issues at booths. 3. Telepass: Device attaches to window and debits your account when you drive through a Telepass lane.  Enter Autostrada: Camera scans window device.  Exit Autostrada: Camera scans window device. When the camera validates device and the light is green, you can go.

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Buying & Renting a Car Return to Main Menu

When you need to buy or rent a car there are several options available to you. Note: Car rental fees are not reimbursable, however it may benefit you if your car has not arrived when searching for a home and exploring the local community. Buying a Car Car Rental US vs. EU specifications Upon arriving to Aviano, you may need or choose to rent a There is a difference between U.S. and Euro specifications. It is vehicle. This will help when looking for homes, settling in, or advised you research this thoroughly before making a exploring the area while you wait for your car to arrive. Below purchase. Many Euro spec vehicles cannot be shipped back to are a list of car rental places to get you started. They are not the U.S. endorsed or affiliated with Aviano Air Base. You will need a current driver’s license and an international driver’s license. On Base On-Base Rental  Military Auto Source (MAS) Dealership • Europcar: +39 0434-66-8719 (Area F BX)  Lemon Lot Aviano Rental  Located at the back of the commissary parking lot. • Economy Rental: +39 0434-66-1155  These cars are sold by service DoD members who are • Miotti SRL: +39 0434-66-1362 many times PCSing. Pordenone Rental • Avis: +39 0434-21-925 Online Resource • Hertz: +39 0434-52-0200 VarageSale.com – Used cars, many sold by service DoD Venice Marco Polo Airport Rental members. • Autoeuropa: +39 041-541-6638 • Avis: +39 041-547-5030 Off Base • Europcar Italia: +39 041-547-5654 There are several options surrounding the installation. • Hertz: +39 041-541-6075 Pentagon Car Sales, Economy Rental, Mercedes, Patriot • Locauto Rent: +39 041-541-6737 Motors, DM Cars, and Rosco to name a few. • Maggiore: +39 041-541-5040 • Sixt: +39 041-541-5570

Buying and Renting a Car 45

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Vehicle Registration Return to Main Menu

All vehicles are registered through the 31st Security Forces Squadron Pass and Registration office. All personally owned vehicles and all government owned vehicles are assigned an AFI plate number to the vehicle. A maximum of 3 vehicle registrations is permitted at one time and per tour per active duty member, logistically supported civilian, and contractor. Primary vehicle receives fuel rations and will not pay annual Italian road tax. Secondary vehicles are not authorized fuel rations and will pay annual Italian road tax. Annual renewal of your registration is also required to receive a new fuel card each year for your primary vehicle. 8 Steps to Register Your POV 4. Fee 1. Vehicle Processing Center (VPC) Email Bring 5 Euro to appointment to cover plate fee. (MUST Once you’re notified by email that your vehicle has BE EXACT CHANGE) arrived, obtain a copy of your 302 customs form from VPC. 5. Vehicle Pickup/License Plate Installation Contact VPC at: 0434 65 1106 Return to the VPC to install cover plates and pick-up 2. Establish Insurance Policies vehicle You will need to cover your vehicle with a European 6. Vehicle Safety Inspection coverage plan. There are 2 options available: USAA and Once you have received your vehicle immediately GEICO. obtain a vehicle safety inspection. This is conducted at  USAA will need: 1) Sponsor’s name 2) VIN, Year, Make, 31st LRS POV Inspection Tent hours: Noon to 4:00 p.m. Model of vehicle It is behind the commissary, on the same road as  Geico (Go to Geico office in Aviano) Outdoor Recreation. 3. Schedule your appointment 7. Vehicle registration & gas card Locate the 31 SFS Pass and Registration SharePoint Return to Pass and Registration to submit safety utilizing CAC to access Share Point. Upload the following inspection form and pick-up Gas Card/Registration. documents: 8. Power of Attorney (POA) Required  302 Customs form When sponsor is not present. You may obtain a POA at  Copy of previous registration or title of vehicle (MUST your local legal office. BE IN SPONSORS NAME)  Current proof of insurance APPOINTMENT SCHEDULER  Codice Fiscale (if registering as a 2nd vehicle)

Vehicle Registration 46

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Vehicle Registration Return to Main Menu

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Fuel & Coupons Return to Main Menu

Fuel & Oil Coupons Gas Station Hours

Fuel and oil vouchers are used instead of cash or debit  To use gas coupons there must be a gas attendant present cards to buy vehicle fuel or oil on the economy. There are no  Mon-Sat: Closed 12:00p.m. – 2:30 p.m. gas stations on military installations in Italy. Fuel/oil coupon  Sunday and Holidays: Autostrada gas stations are 24/7 prices exclude Italian taxes. Fuel coupons are authorized for  Attendants are on duty every day during business hours only one primary registered vehicle. The number of liters you are able to purchase each month depends on your vehicle’s One-time Fuel Coupons – When you arrive engine size. It is recommended register your vehicle with largest engine as your primary. Don’t buy fuel on the economy when you first get here! If you are driving around town in a rental vehicle or if you have your Where to Use Fuel Coupons vehicle but have not completed the vehicle registration process, you can sign up for a one-time purchase of fuel coupons to Coupons are accepted at only 2 Italian gas chains, avoid paying for gas out-of-pocket at the “with tax” rate. AGIP and ENI. Coupons are not valid outside of Italy.

NOTE: Always ask before pumping gas if the station Fuel Coupon Expiration & Refunds accepts coupons. Only Autostrada AGIP and ENI stations are required to accept the coupons, and Coupons purchased from Customer Service at the BX are valid sometimes only local stations near base will recognize until Sept. 30 of every year, regardless of the month in which and accept them. you bought them. Any unused coupons can be returned for a refund at the original purchase price (noted on the front of your coupon booklet). Returns of unused coupons must be made by Nov. 20 each year. Note: Only 2 months’ worth of coupons will Download the ENI App Here be refunded.

Fuel, Coupons, Rations Card 48

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Fuel & Coupons Return to Main Menu

Buy Fuel Coupons at the BX Pump Fuel 1. Fuel Card: A fuel card authorizes you to buy a certain If your vehicle takes unleaded gas, only use Green “Super” number of tax-free liters of fuel each month based on your pumps. Don’t use “Super S” or “Super+” otherwise you will primary vehicle’s engine size. After completing vehicle have to pay out-of-pocket for fuel. registration, you’ll receive a fuel card. You can also get a fuel Benzina: Unleaded Gas card before completing registration. Then, take your fuel Gasolio: Diesel card to Customer Service at the BX to buy coupons. Fai da Te: Self Service NOTE: To buy coupons, be sure your name and Servito: Full Service signature are on the fuel card. 2. Purchase Fuel Coupons: After turning in your fuel card to Blue Pump: Diesel+ the BX, you can buy fuel coupon booklets from Customer Green Pump: Super Unleaded Gasoline (95 Octane) Service at the BX. The vouchers come in booklets of 100 Yellow Pump: Super-S (98), or Super+ (100) liters or 200 liters with denominations of 1, 2, 5, 10, and 20 Provide Fuel Coupon: After pumping, just sign, date, and add liter coupons. Fuel coupon prices are fixed at the beginning your license plate number to a coupon and give it to the gas of each month. station attendant. There are full service attendants at most gas 3. AGIP/ENI Gas Stations: Coupons are only accepted at AGIP stations. Just tell them how many liters you want, complete the and ENI stations (always on the Autostrada, sometimes at gas coupons, and you’re done! local stations). Always ask gas station attendants before NOTE: Most gas stations close on Sunday and Italian holidays! pumping fuel if they accept coupons. Rations Card During Newcomer’s Orientation you will receive a ration card for liquor and tobacco. Once you get your card, you can purchase these items on-base at the BX Exchange. You can buy any of these off-base without a ration card. You may contact your squadron’s CSS for additional information regarding ration card distribution. 49

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Medical Return to Main Menu

31st Medical Group Appointments Hours of Operation/Duty Hours: Mon-Fri 7:00 a.m. – 5:00 p.m. You can schedule your appointment on-line without waiting Closed: Federal Holidays & 3rd Thursday of each month or going through phone trees at: www.tricareonline.com, or MiCare at www.relayhealth.com. You can also call them at: DSN- 632-5000 or +39 043-430-5000 (during duty hours). Medical In-Processing  Conducted every Wednesday at in-processing briefing Identification  To ensure active duty member and family are enrolled in You must have a valid, unexpired DoD identification card for TRICARE to receive healthcare in Italy: all appointments.  Airmen will need a copy of PCS orders to complete TRICARE enrollment forms during in-processing. Test Results  Submit all medical and dental records to the Medical You can view your results by visiting www.tricareonline.com, Records desk on the ground floor of the Health Clinic. by using MiCare/Relay Health www.relayhealth.com or calling  If you miss the weekly in-processing briefing, just call DSN 632-5000 or 043-430-5000 during duty hours. them or go the clinic in Area 1 and they will assist you. Contacting your health care team/what to TIP: Airmen and dependents can receive a copy of their do if you need advice? medical file once per year from Medical Records. You can contact your health care team anytime, day or night, by using MiCare at www.relayhealth.com or call us at: DSN 632-5000 AFTER duty hours this number will direct you to the Nurse Advice Line.

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Pharmacy Clinical Services Available at the Pharmacy Pharmacy Hours: Mon-Fri 7:30 a.m. – 5:00 p.m.  Cough/cold/over-the-counter  Refills Seasonal allergies Please call 0434-30-8165 to access the mandatory refill call-in  Tobacco cessation line to process refills. Then you have the option of either picking  Medication therapy management up at the Script Center located on Area F in the BX/Commissary  High cholesterol corridor or going directly to a pharmacy pick-up window. Refills  Medication bridge called in before 7:30 a.m. will be ready for pick-up the same day after 11:00 a.m. Key Points

New Prescriptions from an On-Base Provider  Walk-in service available Activate your prescriptions at the pharmacy kiosk and wait for  Clinic Hours: Mon-Fri 7:30 a.m. – 4:30 p.m. your name to populate on the screen.  15-18 appointments available daily  Services available for 18+ year old – No PRP/FLT status New Prescriptions from an Off-Base Provider  Quarters (active duty excused absence and/or Prescriptions can be filled at a local Farmacia and antibiotics not provided) reimbursement can be requested through the TRICARE office or  All interventions are documented in official medical online at www.tricare-overseas.com. This option is strongly records recommended for medication given for acute issues (i.e. from the Emergency Room) to avoid treatment delays.

Pharm D Clinic The Pharmacy offers acute care services for ailments such as cough/cold and allergies. Appointments may be scheduled through the appointment line or by visiting the Pharmacy consultation window during normal Pharmacy hours.

Medical 51

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What to do in an emergency: Aviano Air Base does not have an Emergency Medical Care Department The official European Emergency number is 112. Call this number for emergency services in Italy. If a translator is needed call Command Post DSN: 314-632-3100 or Comm: +(39) 0434-30-3100

Closest Emergency Care: Pordenone Emergency Room & Hospital Azienda Ospefaliera Santa Maria Degli Angelo Via Monterale 24 Pordenone 33170 Coordinates: N4558, 1053’, E01239, 1204 Traveling Outside Aviano Area What to expect when you arrive: If you are traveling away from Aviano and need emergency care, proceed to the nearest ER. If you are  It is very similar to going to an ER in the states. unsure where to go, contact International SOS +44 20-  On the way to the ER, contact the command post for liaison 8762-8384 and they will assist. services information.  Report to the triage desk and care is rendered from there. After Duty Hours Care  Please note, liaison services (interpreter) is a benefit that is If you get seen after duty hours in an Emergency Room, ONLY offered to TRICARE Prime beneficiaries and command please send us a secure message using sponsored family members. (Not covered for TRICARE www.relayhealth.com or call the next available duty day Select, DoDs teachers, civilians, contractors, GS, etc.) at: DSN 632-5000 or 043-430-5000 to let us know what  You should not have to pay anything when leaving ER. occurred and what follow-up you may need. Emergency Care 52

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Are you having you a baby? Host Nation Facilities After May 1, 2018, all obstetric services will be transferred to the The linked sites below are in Italian. Certain browsers such as host‐nation facilities. Google Chrome may translate this for you. However, if you need to obtain information and are unable to translate, please If your baby is due on/before May 1, 2018 contact the Med Clinic directly.  OB care/services will be provided at 31 MDG  Contact the Women’s Health Clinic, located in building Pordenone Hospital #121 (Aviano Main Hospital). Azienda Ospedaliera Santa Maria Degli Angeli Phone Number: DSN: 314-632-5863 or Via Monterale 24 Comm: +(39) 0434 30 5863 Pordenone 33170

If your baby is due after 01 May 2018 OFFERS:  OB care/services will be provided by the host-nation  English-speaking OB Providers & Midwives facilities listed  Delivery from 32 weeks onwards  31 MDG OB/TRICARE briefings are hosted 2nd & 4th  Neonatology Intensive Care Unit (NICU), capable of Tuesday each month managing neonates 32 weeks and older  Sign up with your Primary Care Management Team or  Lactation consultants/support the OB/GYN clinic Policlinico San Giorgio Hospital Please visit the app store on your Android or iPhone to download Via Gemelli, 10 Pordenone 33170 the AVIANO APP for more information. OFFERS: IMPORTANT NOTE: Referrals for OB care/services to the United  English-speaking OB Providers & Midwives States or Germany is not a reimbursable TRICARE benefit and will  Delivery from 34 weeks onwards not be authorized. Members who choose this option will be  Lactation consultants/support responsible for all travel and medical expenses incurred.  Does not have NICU capability

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TRICARE: Services at Host-Nation Facility Pediatrics  On-site liaisons and interpreter services are available from Hospital Follow-up Appointments at 31 MDG: Monday 7 a.m. – Saturday 7 a.m.  All newborns will need a follow-up appointment  To access interpreter service, call Command Post at 2-4 days after discharge from the host-nation DSN: 314-632-3100 or Comm: +(39) 0434-30-3100 facility.  During weekend hours (Sat 7:00 a.m. – Mon 7:00 a.m.),  During the 31st MDG follow-up visit, the 2-week International SOS will be available to meet our patients’ Well-Baby check (or sooner if necessary) will be needs. To access services, beneficiaries can call collect, or ask scheduled. If circumcision is desired, it must be to be called back. NOTE: This service MUST be activated by performed in the Peds clinic within the first 2 the beneficiary. weeks of birth.  TRICARE Overseas Program, Regional Call Center:  Important Note: For circumcisions after 2 weeks Comm:+(44) 20-8762-8384 of life, the procedure will be performed by a  Toll-free number from Italy: 800-915-994 Urologist in the hospital setting. Service will not be available at 31st MDG. Parent & Infant Programs Women, Infants, and Children (WIC) New Parent Support Program (NPSP) Program Support program for families with children under the age of 3. The WIC Overseas program supports infants and children Registered nurses and licensed social workers provide parents as well as pregnant, postpartum, and breastfeeding with education, training, and deployment support, including: women by providing nutritional education and  Daddy Boot Camp assistance.  Baby Basics For more information please call DSN: 314-632-7473 or

 Wee One’s playgroup Comm: + (39) 0434‐30‐7473  Customized registered nurse home visits available.  Sample topics include: pregnancy health, child birth education, breastfeeding support, infant behavior, developmental milestones, coping with military lifestyle & breastfeeding instruction.

Pregnancy Overseas 54

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Birth Registration IMPORTANT!! All required documents must be 1. Birth registration MUST be accomplished within 10 days of available in order to process your passport the birth at the Town Hall in the city in which the baby was application; if not complete, you will be born. rescheduled. 2. The Italian birth registration forms will be issued at the town hall appointment. This appointment is coordinated REMINDER: Overseas travel to the United by 31st MDG. States will not be possible without a passport. 3. Once registration forms are complete and available, the forms will be required to enroll your newborn into DEERS. Once enrolled in to DEERS, you will be able to apply for your newborn’s passport. 4. To initiate your passport application, make an appointment with 31 FSS Passport office at DSN: 314-632-5404 or Comm: + (39) 0434 30 5404 opt 5, or email [email protected]. 5. Appointments are available Monday and Tuesday ONLY. Parent(s) and baby are required to be present.

Click here for Birth Registration Forms

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Dental Return to Main Menu

Dental Sick Call & Emergencies On-Base Treatment Call the Aviano Dental Clinic for availability. Please be aware True Dental Emergency: Dental Sick Call is available for that there is only one pediatric dentist at the clinic. Also, immediate care of permanent tooth loss, oral bleeding, or patients under 18 years old must be accompanied by an adult. mouth swelling on a daily basis. Dental Clinic Sick Call hours Additionally, children cannot be left unattended during an change daily, please call the clinic at 0434-30-5060 from appointment for the parent or during an appointment for 7:30 a.m. - 3:30 p.m. to coordinate the best time to come in for another child in the family. It is recommended to obtain evaluation of severe tooth pain, chipped teeth, etc. childcare coverage during appointments for parents.

Dependent Dental Care Off-Base Treatment

On-base: All dependent (adult and pediatric) dental care at the No referral is needed to use TRICARE insurance for dental Aviano Dental Clinic is on a priority of care basis. The priority of treatment. Contact the dental clinic for TRICARE Dental care goes from dental emergencies, class 3 members, active providers in your area. duty members, dependents, retirees, and finally pay patients. Many dependents see local dentists as we cannot accommodate all dependents at all times due to the flux of mission essential Orthodontic Care treatment needs for our active duty population. Orthodontic treatment at the Dental Clinic is available on a It is advised to enroll and keep your family in TRICARE Dental limited basis for active duty and dependent children. It is Insurance to ensure your family has access to care when they determined by severity of need. Active duty and children need it. arriving to Aviano with orthodontic appliances or braces are not guaranteed on-base treatment. There are local providers available who are able to complete routine cases. To locate an orthodontist off-base contact TRICARE Dental. https://tricare.mil/dental/

Dental 56

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Optometry Return to Main Menu

31 MDG Optometry Clinic Contact Lenses The Optometry Clinic provides routine eye exams for active Initial fittings are provided for flyers only on the Air Crew duty dependents. Contact Lens Program. If not on the program you must be seen However, TRICARE does cover eye exams from qualified off-base. overseas optometrists with a primary care referral. If you Reason: TRICARE does not cover contact lenses exams; contacts require additional optometry services aside from those listed are regarded as cosmetic. below, you may be referred off-base.

Bring the following to an eye exam: Refractive Eye Surgery  Current prescription glasses  Contact lenses and box (or current prescription) Only active duty can apply.

Optometry Services Active Duty Dependents  Surgery location is Landstuhl Medical Center Germany Routine Eye Exams Yes Yes (closest DoD center). Provide Glasses Yes No  Travel/lodging is at the cost of the applicant or funded by Provide Contacts No No the unit if approved by the URA (Unit Resource Advisor) Refractive Surgery Yes No  Leave is processed as Permissive TDY through applicants unit according to AFI 36-3003.  Other requirements: 21 years old/12 months left on station  Further info/application forms can be obtained at your routine eye exam (which is the first step in the evaluation process).  Landstuhl is taking applications at this time ONLY for flyers until further notice.

Optometry 57

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The Mental Health Clinic provides psychological care, education, outreach, and prevention service for active duty members, dependents and anyone eligible for care at the 31st Medial Group. Therapeutic services include individual therapy, couples counseling, group therapy and psychological testing. No referral is needed to be seen. Individuals may schedule appointments over the phone or by walking-in.

Emergency Services Alcohol and Drug Abuse Prevention and (ADAPT) Emergency mental health evaluations are available to all walk-in Treatment patients during normal duty hours. After hours, emergency ADAPT offers assessment and treatment of potential mental health services are available at the local hospital substance-related disorders and can be utilized by all active (Pordenone [Ospedale] Emergency Room). duty members and dependents on a space-available basis. Individuals interested in services can contact the clinic Behavioral Health Optimization Program Monday through Friday from 7:30 a.m. – 4:30 p.m. The Behavioral Health Optimization Program (BHOP) offers Walk-in appointments are available as well. solution-focused assistance for a wide variety of problems with In addition to assessment and treatment, the ADAPT clinic a behavioral, emotional or psychological component. The BHOP attempts to reduce the risk of substance-use behaviors provider works hand-in-hand with primary care managers to through prevention and outreach services. This is optimize behavioral health care in the Primary Care Clinics. accomplished through educational briefings and hands-on Individuals may call the appointment line directly (ask for BHOP) activities. If interested in including ADAPT in an event, or get a referral from their primary care manager. contact the clinic for more information. Location: Family Medicine Clinic, Area 1 Location: Bldg. 108, Area 1

Mental Health 58

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Family Advocacy

The Aviano Family Advocacy Program's (FAP) purpose is to prevent and treat family violence with the goal of providing services and programs which support mission readiness. A variety of classes and one-on-one services are available to all active duty members and their beneficiaries. Family Advocacy Strength-Based Therapy Active Parenting with Teens

Couples therapy is available on a voluntary basis which is This group is for parents of teens and pre-teens. The focus of initiated by at least one member of a military couple. Strength- the group is how to create a lasting relationship with teens, Based Therapy focuses on communication, problem solving, co- while also providing healthy/realistic boundaries. This class is parenting, and active listening. Couples meet with a licensed a 3-part series offered weekly from 1 p.m. – 3 p.m. clinical social worker to address martial or parenting problems. Strength-Based Therapy focuses on the strengths that each PREP/Four-Lenses individual brings to the relationship to enhance the strength of the couple as a whole. This workshop combines Prevention and Relationship Enhancement Program (PREP) combines and Four Lenses (a Parenting with Love and Logic personality profile based on colors and seeing each other through the lens of understanding) to help couples Separate classes for parents of school age children (7+) and communicate more effectively, recognize and accept those with younger children (0-6). Parents will learn to establish personality differences, and use those differences to problem healthy control, without resorting to power struggles and anger, solve creatively. Class is offered quarterly. One session per and guide children through problem solving and the resulting week for 4 weeks from 9:30 a.m. - 11:30 a.m. positive or negative consequences. Classes for parents of older and younger children alternate monthly, and meet one day a Location: Bldg. 108, Area 1 week, usually on Tuesdays, for 3 weeks from 9:30 a.m. – 11:30 a.m. on a quarterly basis.

Family Advocacy 59

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Family Advocacy Return to Main Menu

Anger Management Training Wee Ones Playgroup Participants will learn to: recognize and cope with anger, This playgroup is for children ages 0-18 months and their frustration, and stress; understand the emotional and parents. Observe, play, and interact with other parents and physical components; and how to positively direct the children in a baby-friendly, safe environment with resulting energy (adrenaline). Participants will experience developmentally appropriate toys and equipment. The Wee an improved sense of well-being and self-control at home Ones Playgroup meets Tuesdays from 10:30 a.m. – 12:00p.m. and in the workplace. Class is offered up to five times per year and as needed on a one-on-one basis. Please call the Dad's Boot Camp Family Advocacy Program for specific dates and times at New or expectant fathers will learn a curriculum of infant DSN 632-5667 or visit at Area 1, Bldg. 108. care, calming and soothing the infant, and how to respond to concerns and possible changes in the baby's mother. New Parent Support Program (NPSP) Class is facilitated by experienced fathers, and held every other month. Please call FAP for dates and times of class The New Parent Support Program offers in-home nurse visits and to sign-up. or office visits to families expecting a child by birth or adoption, or with children up to three years of age. The New Baby Basics Parent Support Program nurses will assist you in addressing many family-related topics including pregnancy health, In a group setting, expectant couples will enjoy learning the prenatal education, breastfeeding support (limited), father's basics of infant care: changing diapers, bathing, soothing, role, car seat selection, normal child development, infant swaddling, and ways to cope with irregular sleep patterns. feeding, infant communication, infant massage, child Dads will better relate to the physical experience of discipline, sibling rivalry, potty training, single parenting, stress pregnancy by wearing the 'empathy belly'. Parents will learn management, relationship enhancement, military lifestyle the devastating effects of 'Shaken Baby Syndrome', and stressors, and more. NPSP also offers classes and activities how to prevent loss of control when frustration escalates. geared toward expectant parents and parents of young The class is held quarterly from 1:00 p.m. – 3:00 p.m. children.

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Health Promotions Return to Main Menu

Health Promotion Healthy Eating/Nutrition 101

The Aviano Health Promotion Flight offers programs that help This course will discuss healthy eating behaviors, individuals and squadrons better understand lifestyle decisions common dietary myths and misconceptions about which can lead to healthier lifestyles. Individuals can self-refer or weight loss/management, and offer guidelines on how be referred by a provider. to properly balance your dietary intake levels.

Workshops Be Well Nutrition The Be Well Nutrition class focuses on helping members Tobacco Cessation Class who failed the Abdominal Circumference (AC) portion of Classes are available at Health Promotion. Also, per AFI, the AF Fitness Test. The class will discuss healthy eating members are not required to attend a tobacco cessation class behaviors, common dietary myths about weight loss, and as a precondition for receiving tobacco cessation how to balance your dietary intake. medications. Medical Treatment Facility (MTF) beneficiaries Dietary Approaches for Cholesterol Reduction can contact the PharmD's at 632-5214 for access to medication and counseling. This course is designed to help better understand dietary approaches to reducing cholesterol levels. Exercise Running Clinic recommendations for attendees will also be outlined. Our running clinic is open to all individuals. This class is Dietary Approaches for Diabetes designed to assist attendees with: personalized running program, injury prevention techniques, video analysis of This course is designed to help participants understand running form and running shoe types. how to effectively modify their diets to optimally control blood sugar levels through the incorporation of evidence- Dietary Approaches for High Blood Pressure based dietary programs. Exercise recommendations for The program can assist in designing an eating & exercise attendees will also be outlined during this class. program for those with high blood pressure hypertension. Health Promotions 61

Need an Aviano Phone Number? Search the Phone Directory Finding a Home

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Get ready. Set. Go start your housing search… and be patient. Living off-base in the Italian community has it rewards and challenges. There are several steps to complete the housing process to include finding a house, signing a lease agreement, receiving your household goods and setting up utilities. Do not sign any agreement without the Housing Offices’ approval.

Local Economy Housing Only Housing Brochure

Other than dormitories for first term Airmen, Aviano Air Base The brochure can be accessed here. It has been broken down does not have government accompanied housing available on into five distinct packets of information: base. All of Aviano Air Base family housing needs are fulfilled by Packet 1 – Arriving to Aviano: consists of information that local communities, from living in the city to living in the country. starts your transition to Aviano including a quick reference To assist in locating a residence you will want to read our web checklist for getting through the process. based housing brochure. Packet 2 – Searching for a Home: consists of information/steps for locating your leased unit including your temporary and Official Private Rental via www.homes.mil permanent financial allowances. Packet 3 – Found a Home: consists of information and steps for Create an account and search daily for private rental listings securing your leased unit including an explanation of the lease extensively vetted and approved by Housing. contract, setting up your utilities, and temporary/long-term

furnishings/appliances. Rental Brief at Newcomers Packet 4 – Living in the Community: consists of information Held every Tuesday at the A&FRC. The Housing Office will about living in your leased unit including helpful tips/tools for provide a housing briefing at Newcomer’s. living on the Italian economy such as recycling requirements. Spouses are strongly encouraged to attend this. Packet 5 – Leaving Aviano: consists of information and steps for clearing your leased unit including the process for GPS Checkout terminating your lease and your outbound allowances. Need help navigating the area? Housing has GPS units that can be checked out for house-hunting. The brochure contains everything you need to know from the time you arrive to the time you depart Aviano. Housing 62

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Transportation Utilities Your sponsor may be able to assist you in house-hunting. If Home Fuels is the utilities (electricity and natural gas) tax- they are not available there are local low-cost car rentals off- relief office for the base community. Water bills are usually base. Housing counselors may be available with prior sent to your landlord. Pay this bill through your bank or get coordination. a receipt from your landlord. Home Fuels clients save nearly 36% on natural gas and 13% on electricity. Customers can Lodging While Searching for a Home elect to utilize Home Fuels to manage their utility payments TLA is authorized for active duty in 10 day increments. for $7/month per utility. The program is optional for TQSA is authorized for civilians in 30 day increments. military members, but mandatory for civilians. For more For more information refer to 31 FSS Lodging. information refer to Packet 3 in the brochure or Visit the Home Fuels web page for more information. Renter’s Insurance Recycling – Do Your Part Neither the U.S. Air Force nor the government insures your unit, government property or your personal property. In Italy, recycling is required by law and noncompliance may For more information refer to Arriving at Aviano Section in result in fines. Additionally, bringing waste on base for the brochure. disposal is against the law. Refer to Living in the Community or find out about your community trash and Living in the Community recycling rules at: http://www.aviano.af.mil/About- Us/Recycling/ Refer to Living in the Community Section in the brochure for a wide range of information about living on the Italian economy. You can learn about: unique home systems; Waste Services App maintenance responsibilities; cable and internet; electrical  Where to dispose of a material? systems to include transformers, outlets, and adapters;  How to dispose a material? how to handle mold; and frequently asked questions from  How to contact a particular Office? those that have come before you.  Download the App to stay updated!  Available for iOS, Android and Windows mobile device

Need an Aviano Phone Number? Search the Phone Directory Overseas Electricity

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United States vs. European Electricity:

USA: 110-120 Volts 60 hertz Europe: 220-240 Volts 50 hertz

Dual Voltage (& Hertz) Devices Adapter vs. Transformer

If a device is dual voltage/hertz it only requires a simple plug Plug Adapter: Allows dual voltage adapter. If your device is dual voltage/hertz, its power source electronics to fit into electrical outlet of will be labeled: “110-240V, 50-60Hz”. host nation without voltage conversion.

Just be sure the plug can handle the Lamps: The Dual Voltage Exception item’s wattage. Lamps generally do not need to be dual voltage to work in Europe. Change your 110v lamp’s U.S. lightbulb to a European bulb, add a plug adapter, plug in, and you’re done! Transformer: Used to adjust voltage [Not Hertz] for electronics with chips or circuit boards. It can be used continuously. Ensure German and Italian Adapter the total wattage of items plugged in does not exceed the max wattage of the transformer. In Italy, it’s hard to find a U.S. to Italian adapter, so sometimes The base furniture management office will issue you 2 transformers you’ll have to use 2 adapters: [Pending availability].  Plug U.S. device into German SCHUKO adapter  Plug German adapter into Italian adapter

Schuko Italian

Overseas Electricity 64

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Bills, Banking & Exchange Rates Return to Main Menu

Paying Italian Bills Local Banking There are a few ways that you can pay your bills in Italy: To pay Italian bills by means other than cash, you’ll need a local bank account. There is one DoD bank Tobacco Store (“Tabaccheria”): ~2€ fee/bill system, run by Bank of America, Take your bill to the counter of a tobacco store and pay your located in Area 1 between the Exchange and the Deja Brew/ bill with cash or debit card. Bowling Center. The bank is tucked further into the building, around the corner from Deja Brew. You can get good Bank Teller: ~2€ fee/bill interest rates here and it’s the only bank that can transfer Take the payment stub from your bill to your bank. They’ll money to your landlord’s Italian bank account. It is advised deduct the bill amount from your bank account and transfer that you visit the bank once you arrive in Aviano for the it to the utility company. most up to date information and to set up your bank account here. Online Bank Transfer: ~1€ fee/bill Ask your local bank how to setup “payee” accounts so that ATM (“Bancomat”) Exchange Rates you can pay your utilities online from home. In the memo line of every online payment, ALWAYS include your account When getting Euros from an ATM, the exchange rate is number (“codice cliente”) and bill number (“numero generally more favorable if you take out a higher fattura”). Without this info your payment could get lost with amount in a single transaction, rather than take out no way for the payee (e.g. utility company) to track it down. smaller amounts via multiple withdrawals.

Online via Company Website: Free NOTE: Most debit cards include a foreign transaction fee when converting your foreign purchase or ATM You’ll have to have a credit card issued by an Italian bank. withdrawal into U.S. dollars. It’s usually 1-2% of the total Italian companies cannot allow you to pay your bills online transaction. However, for cards without a fee you may just via credit card unless you have a credit card issued by an get a lower exchange rate. Shop around for the best card. Italian financial institution.

Bills, Banking & Exchange Rates 65

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Areas of Base Return to Main Menu

Base Information You are now settled into your home and living amongst the Italians. If you have probably already noticed there are different areas of the base. The following can be used as a reference for what resources are available on base. Click here for Base Map.

Areas of the Base Services on Base The base has several distinct areas that are spread out. They are  Airman and Family Readiness Center lettered in order by geographic area between Area 1 in Aviano  Base Exchange to Area F just outside Aviano. You will typically only go to Area F  Bowling Center and Area 1.  Chapel  Commissary Area 1 (Community Center/Medical Center/School)  Community Bank Includes the DoD school, Community Center, Teen Center, Child  Education Center Development Center, small Exchange, Library, Education Center,  Family Advocacy Chapel, Base Pool, and Bowling Center.  Fitness Centers Area C (Civil Engineering Squadron)  Golf Course Area C is where the Civil Engineer Squadron is located.  ITT Area D (Activities Area)  La Bella Vista (LBV) Club Area D has sports fields and meeting space to host events. This  Library area is available to rent through Outdoor Recreation.  Movie Theater  Outdoor Recreation Area E (Contracting Squadron)  Base Pool Area E is where the Contracting Squadron is located.  The Italian Mensa Area F (Flightline)  Women. Infants. and Children (WIC) Area F is where the flightline is located and where most of the  Youth Center/CDC/Teen Center base functions are located. Laundromat (Area F and Area 1) There are 2 laundromats on the base, one on Area F and one on Area 1. 66 Areas of Base Need an Aviano Phone Number? Search the Phone Directory

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After Arrival

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Work, Volunteer, Learn Return to Main Menu Work Volunteering Learn Be proactive! Volunteering is a great For adults who are interested in Finding employment overseas is a continuing or starting their studies, challenge. Be open to contractor, federal way to meet others at your new home in Aviano and enhance your there are excellent resources here. jobs or starting as a volunteer. professional career. Often, volunteering is just what you need to get your foot in Aviano Education Center has: Email A&FRC Employment Readiness:  School accreditation the door to a great job!  Job announcement email blast  Examinations

 Contractor website list  Financial aid  Resume and interview seminars Airman and Family Readiness Center Visit A&FRC Volunteer Coordinator to  Local college programs  SOFA employment rules learn more about volunteer  JST transcripts

opportunities.  GI Bill programs Federal Employment Preferences

Starting 30 days before you arrive at a American Red Cross Testing new duty station, military spouses can Visit American Red Cross on base to Visit the National Testing Center if you apply to government jobs using learn about volunteering in the need to complete testing prior to preferences for job consideration (if you veterinary/medical/dental clinics, applying for a program. Testing fees meet all criteria). You’ll have: junior lifeguards, resiliency programs, apply.  Military Spouse Preference (MSP) and more.  Overseas Family Member Preference Scholarships & Certifications  Search USAJobs or NAFJobs to apply. Aviano DoDEA  Nat’l Military Family Assoc.  PCS Orders listing your name Get in touch with your School Liaison  Spouses of Aviano  Marriage License Officer to learn about how you can  MYCAA volunteer in the STEM program and Check out the 31 FSS Professional support the military youth in our Development Site for more information community!

Work, Volunteer, Learn 68

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31 FW Force Support Services Return to Main Menu

Status of Forces Agreement (SOFA) U.S. military members, government civilian employees, contractors, and their dependents in Italy live here pursuant to the NATO Status of Forces Agreement (SOFA). U.S. military members on orders do not need a passport or a visa to enter and remain in Italy. However, U.S. Government civilian employees and all dependents who are not European Union citizens are required to have a Missione Visa and Soggiorno Permit. The Italian government gives these documents to those individuals who are here solely for the purpose of the U.S. military mission and, therefore, have “SOFA protected” status. With a Missione Visa and Missione Soggiorno Permit, you are eligible for employment on base with the U.S. Forces. To be employed in Italy by someone other than the U.S. Forces (U.S. Forces would include GS, NAF, and U.S. Government contracted positions) requires an Italian Work Visa and Work Permit. This is true for both Italian businesses and American-based corporations as well. If you choose to obtain an Italian Work Visa and Work Permit, you are declaring to the Italian government that you desire to be considered an ordinary resident of Italy. You cannot have both ordinary resident and “SOFA protected” status at the same time, regardless of whether you are a military member, civilian employee, or a dependent. If you get a job on the Italian economy as an ordinary resident, you will no longer be entitled to any “SOFA protected” privileges, including shopping in the BX and commissary, sending mail through the Military Postal System, driving SETAF registered vehicles, and purchasing gas coupons. Per the SOFA, you are also responsible for all of the additional expenses that ordinary Italian residents incur, such as Italian income taxes, contributions to the Italian social security system, and the Italian television tax to name a few. Perhaps most importantly, ordinary residents cannot avail themselves of foreign criminal jurisdictional assertion or waiver rights under Article VII of the NATO SOFA – this means that if you are accused of committing a crime in Italy, you’re on your own within the Italian legal system. It is important to note that any payment for your time, labor, or expertise would be considered profit and would require a valid Italian Work Visa and permit. Activities such as baking cakes or coloring hair would not be considered a "profitable enterprise" so long as any reimbursement is limited to the cost of supplies. Italian law mandates that you have a valid Italian Work Visa and permit if you generate profit from home-based businesses (e.g. MaryKay, Scentsy, Pampered Chef, etc.), from working for U.S. corporations or other entities, or even working on your computer. Furthermore, using the APO for homebased businesses is not allowed. If you have questions, learn more from your Legal Assistance Office.

Status of Forces Agreement 69

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31 FW Force Support Services Return to Main Menu

Snapshot Bowling Center  Want to know what’s going on around the base?  Aviano Bowling Center is located in Area 1 Become a subscriber at the 31 FSS site by entering  The Center runs birthday parties, squadron events, your email address and you will be sent the monthly leagues, tournaments, and Santa’s Breakfast, New Year’s Snapshot. You can pick up copies around base, too! Eve, and St Patrick’s Day parties all with families and fun Arts and Craft Center in mind.  Cosmic bowling is offered every Saturday night at  Arts & Crafts offers workshops, a craft supply store, Aviano. For lane availability or special events please call framing department, a wood shop, engraving, and 632-7487. support to take on all your projects. Engraving Shop Auto Hobby Shop  Plaques, awards & farewell gifts such as: wine boxes,  The Auto Hobby Shop provides high-tech automotive beer steins, assorted glasses, humidors, gondolas, coin repairs and diagnosis with lifts, stall spaces, specialized holders, and more are available! equipment, do-it-yourself work spaces and staff to assist with all your vehicle maintenance needs. Fitness Centers Alpine Golf Course  Dragon Fitness Center - Offers 30-40 fitness classes a week depending on season.  Open year-round, Alpine Golf Course offers golf  The Wyvern Fitness Center - Expanded functional fitness lessons, leagues, and tournaments, with the season options, traditional weight training, and a multi-purpose start in April. area for unit physical training, & fitness classes.  The course has 9 holes with 2 different tee boxes–1 for the front 9 and one for the back 9. Library Base Pool  Located on Area 1, building 149. They offer books, DVDs, CDs, and access to online research databases and  Cool off & have fun at the Aviano Base Pool! The electronic resources through USAFELIBRARIES.ORG. outside pool is located on Area 1 behind the Exchange. They also host various events throughout the month. It is open from Memorial day to Labor day.

31 FW Force Support Services 70

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31 FW Force Support Services Return to Main Menu

Community Center The Community Center is located on Area 1. They cater to all members of the Aviano community to include youth, teens, single airmen, families and retirees.

They offer annual events: Café de Crayons

 4th of July Celebration Café de Crayons is a children’s play area for ages 0 to 5 years.  Fall Fest and Haunted House Adults can enjoy coffee, comfortable seating, read or just  Tree Lighting relax while their little ones play in a safe, toy-filled area.  Spring Carnival  Family Bingo Cultural Art Classes  Family Movie nights  Talent shows and more  Ballet, Jazz and Tap  Music classes  Italian language classes The main building houses:  Zumba and more  Dog training  Cyber Café  Yoga  Billiards Room  Gaming system room (PS3/XBOX/XBOX 1)  Ballroom with stage Become an Instructor  Conference room Arts and Crafts, Community Center, and Youth Programs are always looking for new instructors. Contact them if you are They also offer: interested. Fax, scan, printing, and copying service which comes with a Contact Number: 0434 30 5479 DSN: 341 632 5479 fee. 71

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31 FW Force Support Services Return to Main Menu

Traveling in Italy is one of the best parts of being stationed here! Information Ticket and Travel and Outdoor Recreation are two agencies that offer some amazing trips and can help you arrange trips with ease.

Information Ticket and Travel (ITT) Outdoor Recreation (ODR)

The ITT office offers: group and customized tour packages as  Equipment rental well as one day, express, overnight and morale tours. They also  Monthly Adventure trips (zip-lining, rafting, skydiving) provide sightseeing and shopping trips, along with squadron and  In-house maintenance shop for ski, snowboard and private tours. bicycle repair  Retail sales operation for winter ski and snowboard They also offer: equipment  Tours  Oversight and booking for the Area D park and pavilion  Train Reservations  Operation of the summer seasonal base swimming  Train Tickets pool and oversight of the skate park located in  Vignettes Freedom Park  Amusement Park Admissions  Execution of a wide variety of outdoor adventure programs and instructional classes  Information and referral program where customers Tips: can obtain hiking trail maps and local brochure information on relevant sites  If you contact them 4-6 weeks prior to your trip they can  Outdoor Rec takes reservations in advance for all get up to 30% off your train tickets! scheduled adventure trips  They can arrange bus transportation for your private or group! Instructional Programs Offered:  They offer discount trips that qualify for Deployed-Affected  Scuba certification Programming, Fit Families, RECon Recharge for Resiliency, &  Lifeguard certification and re-certification Single Airman. Check with them monthly.  Swim lessons for all ages  Ski and snowboard lessons in the winter 72

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31 FW Force Support Services Return to Main Menu

Deployed Affected Programming, Fit Families, RECon R4R & Single Airman In December 2015, the Air Force Services Activity (AFSVA) announced the launch of their new “Recharge for Resiliency” (R4R) program as the capstone for resiliency programming across the Air Force. Activities are offered as low as $25. Sign up for the Snapshot, contact Outdoor Recreation, ITT or go to 31FSS.com to get information such as calendar of events and registration.

The Deployed Affected Programming (DAP) The RecOn Initiative is an Outdoor Recreation program

 Initiative is designed to provide support for Airmen Designed for any member of the base and families impacted by deployments. community (active duty, civilian, and  Eligibility Requirements: Open to families of deployed dependents) to assist them in exploring personnel, recently returning service members and the exciting adventures available in our their families, or families with a service member soon local area through Outdoor Recreation. to deploy.  Is your spouse currently deployed? Bring a friend on The Single Airman Initiative the trip with you for the same discounted price!  Designed to foster a strong culture, mission and sense Fit Families of community for Single Airmen.  It provides a wide variety of social and recreation  A discount group encouraging families to participate in opportunities through FSS recreational activities, and adventure-based trips together. offers MWR life skills classes to create a Single Airman  Eligibility Requirements: Active duty member with culture that supports the “whole person – healthy dependents (dependents can be spouse and/or child - lifestyle.” must be listed on the active duty member's orders).  Eligibility Requirements: Open to Air Force active duty or Air Reserve Component officer or enlisted member without a spouse.

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Airman & Family Readiness Center Return to Main Menu

The Airman and Family Readiness Center (A&FRC) is a gateway to the resources you need. It is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and economic readiness. It should be one of your first stops once you arrive at the new installation.

Airman & Family Readiness Center Personal and Work Life Program provides information and 31 FSS/FSH education to assist you and your family in developing Bldg 1431, Area F resilience skills that can help as you navigate your mobile Commercial: +39 0434-30-5407 or 314-632-5407 military lives.

Information and Referral can assist you in identifying and Deployment Support assists you and your family during all clarifying needs to determine appropriate forms of assistance phases of the deployment cycle, providing workshops and and in locating services and programs available both on and services to help meet the challenges of deployment. off your installation. Relocation Assistance services include relocation workshops The Transition Assistance Program prepares separating, that help you prepare for a move, and information on retiring and demobilizing service members (and their families) installations and communities worldwide. Relocation assistance with the information, skills and knowledge necessary for a also includes assistance with in-transit emergencies. successful transition from military to civilian life. The first step in your transition process is to complete the congressionally Personal Financial Management provides information, mandated pre-separation counseling session, which furnishes education and one-on-one financial counseling to assist you and detailed information on the various benefits and services your family in maintaining your financial readiness. Services are available. designed to address money management issues throughout your active-duty lifecycle and into retirement. Exceptional Family Member Program – Family Support assists in connecting families with community/family support Employment Assistance offers comprehensive information, services. Services include information and referral, events, tools and resources to support career exploration, training and seminars and programs focusing on special needs issues to licensing, as well as employment readiness. help families become better advocates for themselves.

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Airman & Family Readiness Center Return to Main Menu

Air Force Aid Society Services Provided by A&FRC Provides emergency financial assistance to Air Force members, both active duty and retired and their families, through  Transition Assistance & Air Force Wounded Warrior interest-free loans or grants. (AFW2)  Employment Assistance (EA) Emergency assistance can include:  Volunteer Resources  Emergency assistance loans, grants, scholarships  Casualty Assistance/Survivor Benefit Program  Community Programs Enhancements (CAR/SBP)  Personal & Family Readiness  Personal & Work Life (P&WL) School Liaison Officer  Air Force Forever Family (AFFF) Contact Number: 011+39-0434-30-5407 DSN: 314-632-5407  Exceptional Family Member Program (EFMP-FS) Email: [email protected]  Military Child Education (MCE) SLOs can help with:  School Liaison Officer (SLO)   School enrollment assistance: Connect with your SLO Personal Financial Readiness (PFR) before and after you move.  Emergency Financial Assistance (AFAS)  Link between schools, families, & command: SLOs are  Relocation Assistance (RA) subject matter resource experts for grades K-12 and can  Emergency Preparedness (AFPAAS, NEO, EFAC) help address educational issues and needs.  Information & Referral (I&R)  Homeschool & Italian support: SLOs offer info on federal and local policies and help families access CYP resources.  EFMP and Developmental Intervention Resources  Child & Youth Behavioral Program: Led by military Family Life Counselors (MFLC) and/or elementary and adolescent support counselors.

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Sexual Assault Response Coordinator Return to Main Menu

Aviano Air Base Sexual Assault Prevention and Response: Sexual Assault Response Coordinators (SARC) and Victim Advocates are available to assist victims and survivors of sexual assault. The Aviano Air Base SARC serves as the single point of contact for integrating and coordinating sexual assault victim (survivor) care 24/7, 365 days a year. The SARC Office is also responsible for providing Sexual Assault Prevention training throughout the installation.

Sexual Assault Defined Support 24/7 days a week

Sexual Assault is criminal conduct that falls well short of the The Aviano Air Base SARC office provides a 24-hour, 7-day a standards America expects of its men and women in uniform week sexual assault response capability for all victims on the and is a violation of our Air Force Core Values. installation, and assigned geographically separated units. After you contact the SARC office, you will be assigned a trained Sexual Assault is defined as intentional sexual conduct, Victim Advocate. Your Victim Advocate will explain reporting characterized by use of force, physical threat or abuse of options, and may meet you at the hospital for a medical authority or when the victim does not or cannot consent. Sexual evaluation, treatment and examination. It is your option to assault includes rape, nonconsensual sodomy (oral or anal sex), accept or decline victim advocacy. indecent assault (unwanted, inappropriate sexual contact or fondling), or attempts to commit these acts. Sexual assault can Help is just a phone call away: If you have been sexually occur without regard to gender or spousal relationship or age of assaulted, please call the Aviano 24/7 SARC Response Helpline victim. at DSN 314 632-7272 (SARC) or +39 0434 30 7272

Consent shall not be deemed or construed to mean the failure Safe Helpline: 1-877-995-5247 by the victim to offer physical resistance. Consent is not given when a person uses force, threat of force, coercion or when the victim is asleep, incapacitated, or unconscious.

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Sexual Assault Response Coordinator Return to Main Menu

Restricted Reporting Unrestricted Reporting

 Privileged Communication with SARC/VA  Privileged Communication with SARC/VA  Access to SARC/VA without reprisal  Access to SARC/VA without reprisal  Available to active duty/DoD civilians/active duty  Available to active duty/DoD civilians/active duty dependents dependents  Sexual Assault Forensic Exam (optional)  Sexual Assault Forensic Exam (optional)  Medical services  Medical services  Chain of Command NOT notified  Chain of Command notified  No investigation  OSI investigation  Counseling/Chaplain services  Counseling/Chaplain services  Special Victims Counsel (SVC)  Expedited transfer option (PCS/PCA)  Military Protective Order (MPO)  Special Victims Counsel (SVC)

AVIANO SARC 24/7 HOTLINE

DSN: 632‐SARC (7272) Comm: 0434‐30‐7272

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Chapel Return to Main Menu

Chapel Office Worship Services Bldg 1467 Flightline All services are held at the Chapel in Area 1 unless otherwise noted. Commercial: +39 0434-30-5211 or 314- 632-5211 Saturday 10 a.m. - Noon, Seventh-day Adventist Saturday 4 p.m. - 5 p.m., Catholic Confession Chapel Social Media Links Chapel Saturday 5 p.m. - 6 p.m., Catholic Mass Aviano Chapel Sunday 9 a.m. - 10 a.m., Protestant Sunday School St Joseph Catholic Parish Sunday 9:30 a.m. - 10:30 a.m., Catholic Mass Catholic Women of the Chapel (CWOC) ITAF Chapel, Area F Protestant Women of the Chapel (PWOC) Sunday 10:30 a.m. - 11:30 a.m., Protestant Worship Service Protestant Men of the Chapel (PMOC) Sunday 11 a.m. - 12 p.m., Catholic Sunday School Sunday 12:15 p.m. - 1:15 p.m., Catholic Mass Refuge Sunday 1 p.m. - 2 p.m., Church of Christ Religious Education The Airmen Ministry Center features: Free Wifi; massage chairs; Sunday 2 p.m. - 3 p.m., Church of Christ classic video arcade machines with Pac Man, Millipede, etc.; PlayStation 4; XboxOne; board games; snacks and DVD movies. Weekday Mass The hours of operation are during duty hours, and Friday and Monday 9 a.m. ITAF Chapel, Area F Saturday nights 7:00 p.m. – 10:00 p.m. Tuesday 9 a.m. Chapel, Area 1 It is located in Bldg 1467, two doors to the left of the Mensa. Wednesday 9 a.m. ITAF Chapel, Area F Thursday 9 a.m. ITAF Chapel, Area F Counseling by Appointment Individual, family, and marriage counseling with 100% confidentiality. Weddings by Appointment For weddings, you must take the marriage preparations courses. Please provide six months’ notice prior to actual wedding.

Chapel 78

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Chapel Return to Main Menu

Catholic Reoccurring Activities Protestant Reoccurring Activities Sunday Sunday  11 a.m. - 12 p.m., Religious Ed. Upstairs Annex  9 a.m. - 11 a.m., Protestant Sunday School, Chapel Annex  11 a.m. - 12 p.m., Teen Ministry  10:30 a.m. - 11:30 a.m., Protestant Worship Service &  1:30p.m. - 3 p.m., Sunday Fellowship, 1st & 3rd of the Fellowship, Chapel and Chapel Annex month  1 p.m. - 2 p.m., Church of Christ RE, Upstairs Annex Monday  2 p.m. - 3 p.m., Church of Christ Worship, Chapel  6 p.m., Rites of Christian Initiation Adult - Area F Chapel Monday Office  1 p.m. - 2 p.m., Working Lunch Study, Med Group 2nd floor Tuesday conference room (Open to all)  9 a.m. - 12 p.m., CWOC- Area 1 Chapel Tuesday  5 p.m., Parish Council  1 p.m. - 2 p.m., PMOC Lunchtime Bible Study, Chapel Office Area F Chapel Offices, 2nd Tuesday of each month Conference Room (Area F Bldg 1467) Wednesday Wednesday  9 a.m. - 11:30 a.m., Knights of Columbus - Area F  10 a.m. - 12 p.m., PWOC Study, Chapel Annex Chapel Offices, 2nd Wednesday of each month  5 p.m. - 7 p.m., Bible Studies, Chapel Annex Thursday 2nd Friday of Every Month  Choir Practice Area 1 Chapel  6 p.m. - 9 p.m., Ladies Night, Chapel Annex  CWOC Social - Area F Chapel Offices Saturday  10 a.m. - 12 p.m., Seventh-day Adventist, Chapel Catholic Groups at the Chapel Protestant Groups  Knights of Columbus  PWOC (Prot. Women of the Chapel)  Baptism classes  PMOC (Prot. Men of the Chapel)  Unaccompanied & Singles Group  OCF (Officer Christian Fellowship)  CWOC (Cath. Women of the Chapel)  Liturgical Communion  Theology on Tap  Children's Church  Teen Ministries  Music Ministries

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Trains, Planes, Buses & Shuttles Return to Main Menu

Trains Local Buses  Buy your ticket at the counter, kiosk, online, or with ITT  Buy your tickets at “tabaccheria” stores or on a bus  Validate your ticket before boarding  Validate your ticket on the bus each time you board  The ticket expires 4 hours after validating  Use Google Maps for public bus routes/schedules  Be sure to board the correct train and class of car  Buses are not always on time, patience is recommended  Tickets are $3-5 cheaper each online  Check Italian train schedules and prices at: Aviano Air Base Shuttle http://www.italotreno.it/en Aviano Air Base Shuttle is provided to the community http://www.trenitalia.com/tcom-en Monday to Friday. The shuttle offers priority to active duty Note: Boarded the wrong train? Notify the conductor ASAP passengers. Military families and civilian workforce are also and pay the ticket difference. It’s cheaper than a fine! welcome to utilize the base shuttle on a space availability Planes basis. Flying throughout Europe is incredibly cheap! There are a variety available. Here are a few: Shuttle schedules are located at the bus stops by the  www.ryanair.com A&FRC, 555th FS, AMC/510th FS, CE Readiness building, Area 1 Community Center, Mensa, MVL, DFAC and Vehicle  www.easyjet.com Maintenance.  www.airitalia.com

 www.skyscanner.com  The morning shuttle goes from 6:45 a.m. – 7:30 a.m. Tips It starts at the A&FRC and completes a full loop  The mid-day shuttle goes from 10:45 a.m. – 1:15 p.m.  The main airport in Venice is Marco Polo Airport It starts at the A&FRC and completes a full loop (VCE) Members also use Venice Treviso (TSF) and  The evening shuttle starts at Area 1 at 4:25 p.m.  Trieste (TRS) airports for travel It ends at A&FRC at 4:55 p.m.  Pay with a debit card to avoid credit card fees (2%)  Pay for luggage & check-in online to reduce fees Customer service hours are Monday to Friday 7:30 a.m.–4:30 p.m.  Read baggage policies - budget airlines are strict! DSN 632-4445 or 043-430-4445

Trains, Planes, Buses & Shuttles 80

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Language & Culture Return to Main Menu

Italian Philosophy Month Mese You should indulge a little every now and then: perché January Gennaio no?? February Febbraio March Marzo There are many delicious treats like gelato, mouth-watering April Aprile pastries, and decadent chocolates. Much like the philosophy on May Maggio drinking, Italian culture has a “Perché no?” take on treats. June Giugno “Perché no?” translates to “why not?” The idea is to treat July Luglio yourself by having a little bit of something tasty (because, why August Agosto not?) but not having so much that you’re gorging yourself. September Settembre October Ottobre Drink a little bit, but not too much November Novembre Italians love their vino (wine)...but they don’t overdo it. In Italy, December Dicembre a bottle of wine is shared among friends or around the dinner table. Keep it classy and don’t fill the glass to the edge. Centigrade: Eat slowly, locally and with others 20 10 0 10 15 20 25 30 35 40 There’s really no such thing as Italian fast food. Sure, you’ll find a Fahrenheit: McDonald’s here and there, but in Italy the concept of eating is not 4 14 32 50 59 68 77 86 95 104 “fast.” Italy is all about “slow food.” Dinners are unhurried and eaten Day Giorno Monday Lunedi around a table (not a TV or computer screen) with one’s family. In Week Settimana Tuesday Martedi Italy, food is natural, authentic, and sourced locally. Tomorrow Domani Wednesday Mercoledi Stop hurrying, start relaxing Yesterday Ieri Thursday Giovedi Today Oggi Friday Venerdi Life is less hurried in Italy. People don’t rush around with to-go cups Saturday Sabato of coffee, but rather sip their espresso at the “bar”. Meals tend to be longer, whether they are at restaurants or at home. Many Italians Sunday Domenica take a Siesta of sorts, from 12:30 p.m. – 3 p.m., to eat lunch and relax. This is called Riposo. 81

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Language & Culture Return to Main Menu

Having family nearby is the best thing ever Fun Facts

Families in Italy tend to stay in the same area, rather than move  The oldest olive tree is in Umbria and is reportedly over 1,700 around. Grandparents often care for grand-children, siblings years old. remain close, and extended families are huge and welcoming.  With almost 40 million visitors, Italy is the fourth most visited Having family nearby is deeply valued in Italy. Having nonna country in the world. (grandma), aunts, uncles and cousins drop by for dinner during  When McDonald’s opened in 1986 in Rome, food purists the week or having a weekly extended family meal every Sunday outside the restaurant gave away free spaghetti to remind is common and brings every-one together. people of their culinary heritage.  An estimated 3,000 euros are thrown into the Trevi Maintain a “bella figura” Fountain each day. The money has been used to subsidize a supermarket for Rome's needy. Bella figura literally translates to “beautiful figure” but it’s more idiomatic than that. The idea of maintaining a bella figura is Country Facts more like the idea of maintaining a good public image. Bella figura is more than just looking good, it’s a way of life that  The official name of Italy is the Italian Republic. emphasizes aesthetics and good behavior.  The official language is Italian.  The capital city is Rome, also called "The Eternal City” and is The underlying meaning of “ALLORA” almost 3,000 years old.  According to legend, the brothers Romulus and Remus (the Allora (so, then, well) is one of those filler words that’s highly founders of Rome) were raised by a she-wolf in a cave on useful when thinking of what to say in Italian. Palatine Hill. Rome's emblem is the she-wolf suckling the two Used by itself, it can express impatience: Allora! (Come on!, brothers. Hey!) Allora comes from the Latin “ad illa horam” (at that time)  The population is almost 62 million people. and means precisely that, when talking about the past. Allora  Two independent mini-states are surrounded entirely by Italy: means “then” in several senses of the word (well/so, at that San Marino and Vatican City. While technically not part of the time, in that case). European Union, both of these states are also part of the Schengen Area and the European Monetary Union (EMU).

Language and Culture 82

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Language & Culture Return to Main Menu Language and Cultural Workshops Greetings Hello Salve (formal); Ciao (informal) Speak Italian? Your stay in Aviano will be much more Hello/Good morning Buongiorno; Buondì (informal) rewarding if you can understand some of the language. Good evening Buona sera You’ll be able to order food, shop at the outdoor markets, How are you? Come sta/stai? (formal/informal) and interact with your neighbors. The Airman and Family I’m (very) well, thank you. Sto (molto) bene, grazie. Readiness Center (632-5407), the Community Center It’s going great! Va benissimo! (632-5479) and the Education Center (632-5330) offer It’s not going well. Va male. Italian language courses. You can usually find English- speaking people in most of the stores and restaurants in Goodbyes the Aviano area. Goodbye Arrivederci If you wish to commit to a more in depth course, there is Bye; Bye bye Ciao; Ciao-ciao a great opportunity from an Italian government program Have a nice day. Buona giornata. called CPIA (provincial centers for adult education and Have a nice evening. Buona serata. training) and it is present in almost every district. CPIA are Good night. Buona notte. State Schools established by the Ministry of Education, See you soon/later! A presto!/A dopo! Universities, and Research. The school offers Italian and

foreign citizen adult education services and activities. You Need some help? can register for these classes if you are older than 16 Can I help you? Posso aiutarti? years old and you have a valid residence or soggiorno Pardon me. (attention) Mi scusi. permit. The classes start in September and end in June. Do you speak English? Parla inglese? (formal) There are different levels of classes where you will be Can you help me? Può aiutarmi? positioned depending on your proficiency of the Italian Where is the restroom? Dov'è il bagno? language. How much does this cost? Quanto costa questo? I am… Io sono… I don’t know. Non so.

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FREE Parking White painted lines and a sign with a “P” signify Monday: Maniago, Azzano Decimo, Valvasone, Meduno, free parking. It is usually along a street or in a large public Vittorio Veneto, Lignano. parking lot unless indicated otherwise (i.e. resident’s permit). Tuesday: Aviano, Casarsa, Codroipo, San Quirino. Zoppola, Limited Parking (FREE) White painted lines and a sign with a Prata di Pordenone, San Martino al Tagliamento, Sesto al “P” and a number such as 30’ or 60’ underneath Reghena, Vivaro. Wednesday: Pordenone, Budoia, San Daniele, Cordignano, means that parking is limited to 30 or 60 minutes. Oderzo, Latisana, Rauscedo, Maron di Brugnera, Claut, Use a “disco orario” to indicate when you parked, this is blue Arzene. and white and has a clock face. Set the hands of the clock to Thursday: Roveredo, Fontanafredda, Sacile, Fiume Veneto, indicate when you arrived. They may be purchased at Cavas-so Nuovo, Morsano al Tagliamento, Cordovado, most gas stations, department stores or at the Portogruaro, Arba, Pravisdomini, Travesio, Vajont, Trieste Shoppette. (via Riccardo di Giusto). Friday: Cordenons, Porcia, Caneva, San Vito al Tagliamento, Pay Parking Blue painted lines mean you must buy a ticket. Caneva, Montereale Valcellina, Conegliano, Pasiano di Park your car then look for a blue box nearby Pordenone, San Giorgio della Richinvelda, Sequals with a large “P” on it. Parking usually costs more Saturday : Pordenone, Polcenigo, Spilimbergo, Caorle, Motta near the center of the town. Purchase as much di Livenza, Treviso, Trieste (via Redipuglia), Trieste (Piazzale time as you need by putting your money in the via delle Puglie) machine. Put the ticket inside your car on the dash. If you do Everyday: Trieste, (Mon-Fri) Piazza Garibaldi, Piazza dei Rivi, not see the blue ticket machine, walk in the nearest bar. In Campo Belvedere, (Mon-Sat flower market) via dell’Istria, some towns (for example parts of Conegliano) the bar (Tue-Fri) Piazza Puecher, (Mon-Sat) Capo Belvedere attendants sell the parking tickets! Udine: Via Zanon and Piazza Matteotti [Days and times are subject to change. During national TIP: An easy way to figure out mileage: multiply kilometers by 6, holidays, the market may not be set up in certain towns] then drop the last number. For example: 200 kilometers x 6 = 120 miles.

Parking & Weekly Markets 84

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Flea and Antique Markets Return to Main Menu

There are flea/antique markets in various towns around the base. The following is a detailed list of the monthly antique markets taking place from 8 a.m. to 1 p.m. within the surrounding communities. Vendors sell clothing, furniture, art, household goods and more. Dates are subject to change. Contact Public Affairs to confirm market schedule at DSN 632-7555 or sign up for Wyvern Weekly. Every first Saturday of the month: The Codroipo antique Every second Sunday of the month: The Muggia antique market takes place in Piazza Garibaldi with 40 exhibitors. The market takes place in Piazza della Repubblica with 50 Montereale antique market takes place in Piazza Roma with 30 exhibitors. The Vivaro antique market takes place near the exhibitors. The Udine antique market takes place in Piazza I sports complex with 30 exhibitors. The Portobuffole antique Maggio with 70 exhibitors. market takes place in and out of the walls with 250 exhibitors. The Asolo antique market takes place in Piazza Every second Saturday of the month: The Palmanova antique Centrale with 100 exhibitors. market takes place in Piazza Grande with 40 exhibitors. The Monfalcone antique market takes place in the city center with Every third Sunday of the month: The Gradisca d’Isonzo 70 exhibitors. antique market takes place in Piazza Unità d’Italia with 200 exhibitors. Godega di Sant’Urbano antique market takes Every third Saturday of the month: The Azzano Decimo antique place in Padiglione Fiera with 250 exhibitors. market takes place in Piazza Libertà with 40 exhibitors. The Spilimbergo antique market takes place in Corso Roma. Every fourth Sunday of the month: The Cividale del Friuli takes place in Piazza Duomo and is annexed with 200 Every fourth/last Saturday of the month: No markets exhibitors. The Sacile antique market takes place in Piazza del Popolo with 60 exhibitors. The Treviso antique market takes Every first Sunday of the month: The Aviano antique market place in Borgo Cavour with 110 exhibitors. takes place in the city center with 200 exhibitors. The San Vito al Tagliamento antique market takes place in Piazza del Popolo Every last Sunday of the month: The Pordenone antique with 70 exhibitors. The Vittorio Veneto antique market takes market takes place in Corso Vittorio Emanuele. The San place with 70 exhibitors. Daniele antique market takes place in Piazza Vittorio Emanuele with 80 exhibitors. The Piazzola sul Brenta antique

market takes place in the city center with 700 exhibitors.

Flea & Antique Markets 85

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Eating Out Return to Main Menu

The following information will assist you in choosing the correct establishment for your tastes and pocketbook. There are 5 general types of eating and drinking establishments.

Café’/Bar, Pasticceria Osteria Open from early morning to late at night. Wine, liquor, beer and Open from late morning to late evening. Similar to a bar except coffee are sold. Most bars have sandwiches, called a panini or they primarily serve wine & home-style-cooking. It’s a place toast, and perhaps chips. Others may have a small selection of where Italian men meet to chat or play cards and the women pastries. Bathrooms (toilette/WC) are usually available. At large drop in for a quick cup of coffee. bars, such as in Autostrada, airports or railroad stations, tell the cashier what you want and pay for it. Take the receipt to the Agriturismo waiter or counter for your order to be filled. Italian agritourism is an original form of tourism in the countryside that has developed in Italy over the last thirty years. It means a Pizzeria stay in the country, either in rooms, apartments, complete Pizzerias are open in the evenings and sometimes at lunch. Pizza housing units or camping sites made available to guests. You will is much thinner in Italy and is listed by name on the menu. All of enjoy a country meal with simple organic ingredients grown, the ingredients will appear underneath. If you order a raised, made in the farm, which can sometimes also be highly “pepperoni pizza”, you will be brought a pizza covered in bell refined. Often available are their homemade delicatessen and a peppers, which is exactly what you ordered. To have the wide variety of outdoor activities (walking, hiking, horseback American pepperoni look for the ingredient “salamino piccante” riding, cycling, fishing, sports or simply sunbathing). or the “Diavola”. Doggie Bag Trattoria It is inconceivable in Italy to take the remaining restaurant meal Open from about Noon – 2 p.m. and 7:30 p.m. – 10 p.m. with you in a “doggie bag” or “to-go” bag. You can eat every A trattoria is a simple restaurant and is usually family owned. course or choose any combination. The meal ends with IL DOLCE Dinner is usually served in a separated area and behind the bar. (the desserts), CAFFE (coffee) and a DIGESTIVO (a digestive drink- Prices are fair for the type of food, which is simple and served in generally alcoholic) or SGROPPINO (lemon ice-cream and vodka). a home-like atmosphere.

Eating Out 86

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Eating Out Return to Main Menu

Ristorante Cover and Service Charges Open from approx. Noon – 2 p.m. and 7:30 p.m. – 11 p.m. This Most restaurants charge “COPERTO”, will be listed separately is the highest form of eating establishment often with on your bill a minimal (1-3 euro) cover charge which includes “atmosphere.” Reservations are strongly recommended. The the cost of bread, table settings, etc. reason is because the table will be most likely used for the entire evening. There is no fast turn over at the restaurants. Mealtimes in Italy are different from the U.S. Italians tend to eat About Water after 8 p.m. and even 9 p.m. in the summer months. Printed Acqua gassata (pronounced “gasata”) or frizzante (“fritz- menus are common but not always available, especially in antay”) have bubbles, naturale does not. While tap water is Trattorias & Osterias. When the menu is not printed, the waiter safe to drink all over Italy, Italians usually drink bottled water informs you of that day’s specials. They usually will tell you all because they prefer the taste (not because the restaurants the courses at once. First the ANTIPASTO (appetizer), next the are looking for an excuse to make you pay more). You can PRIMO PIATTI (soup, rice or pasta), next IL SECONDO (the main insist on tap water, but be aware that in most parts of Italy it course usually meat or fish), then finally is very hard (lots of calcium), and you may not like the flavor. IL CONTORNO (vegetables or salad). In some facilities the local water is served in decanters and it is purified thru a filter system. Anywhere else, it can be difficult to get tap water brought to your table, but, if you To tip or not to tip? want to try, ask for acqua del rubinetto. Italians generally do not tip in restaurants, coffee bars, Trattorias and Pizzerias. Also keep in mind that all the prices that you see in restaurants or stores are the final price. You do Sitting or Standing not need to add any tax or tip. At many/most bars you will be charged more if you occupy a table, even if you fetch your drinks/snacks from the bar House Wine yourself. The more desirable the location (e.g., Saint Mark’s Square in Venice), the more ridiculous the price of a cup of In many Italian Trattorie, you can get a low-cost house wine coffee at a table. If you just want coffee, have it standing up (white or red) in 1/4, 1/2, or one liter bottles. Local wines are at a little bar on a side street. If you want to rest your feet part of the authentic Italian food experience. and enjoy the view, be prepared to pay for that.

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Eating Out Return to Main Menu

There are a lot of great restaurants around the region. A few of note are listed here since a lot of people talk about them. They are not endorsed or affiliated with Aviano AB.

American Graffiti Funky Go Chicken This restaurant offers typical American food, although with a Bar/restaurant that serves burgers and roasted chicken. slight Italian twist. Very similar to a 60’s diner feel. Viale S. Giovanni del Tempio 105 Sacile, It 33077 Via Prasecco 17 Pordenone, It 33170 Gelato II Gelato BEFeDs Local gelato shop that costs around $1.50 each cone. It is A bar/restaurant for full roasted chicken and burgers. located in the square at Aviano. Viale per Costa 6/B Aviano, It 33081 Via Riccardo Pitteri 2 Aviano, PN It, 33081 Phone: 0434-65-1050 Closed on Tuesdays McDonald’s Casa Bianca Located about 15 minutes south of Area F and has a play place. Outside seating area and speaks English. Open every day but Viale Venezia 119 closes for riposo 11:30 a.m. – 2:30 p.m. then re-opens again 5:30 p.m. – 10:30 p.m. New Risto (Mario’s Restaurant) Viale San Giorgio 19/A Aviano, It 33081 Offers American and Italian food. The staff speaks English. Phone: 0434-66-1532 Via Ippolita Nievo 2 Castello d’Aviano, It 33081 Phone: 0434-66-1591 Villa Policreti This is a fine dining restaurant located at the Aviano Golf San Giorgio Pegaso (Spaghetti House) Course. This restaurant offers familiar Italian food. The staff speaks Via IV Novembre 13 Castello d’Aviano, It 33081 English. Kid-friendly with plenty of high chairs. Phone: 0434-67-7169 Viale San Girogio 34 Aviano, It 33081 Phone: 0434-65-1482 Closed on Tuesdays China Town Ristorante Chinese food restaurant Via Pordenone 81, Aviano, It 33081 Phone: 0434-65-1940 88

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Grocery Shopping Tips Return to Main Menu

Grocery Shopping Shopping Tips Hours  Shops generally open between 8 a.m. - 8:30 a.m. to around  Local shops close for “riposo” from 12:30 p.m. – 3:30 p.m. Noon. Then they open again between 3 p.m. - 3:30 p.m. and  Local shops close on Sunday with limited hours on Monday close between 7 p.m. - 7:30 p.m. Most are open from  Chain stores are open all day (“orario continuato”) Tuesday to Saturday. Malls can be open 7 days per week from 9 a.m. - 8 p.m. Grocery departments are closed Sunday all Carts day; Monday and Wednesday all afternoon.  Insert 1€ coin to unlock; return it and take your coin  Produce: do not touch fruits and merchandise in markets and Produce small stores. The clerks will select fruits and vegetables for  Always use a glove to handle produce you. It is acceptable to point to the ones you want.  Weigh your produce before checking out  In the produce department (inside the grocery store) there Bagging are plastic gloves for you to use. Touching the food without  Customers bag their own groceries them is not permitted. After preparing the bag, take it to the  BYOB - Bring Your Own Bags or pay 0.10 - 0.50€ per bag provided weighing station. Place the bag on the scale and touch the corresponding number on the scale. Usually the Deli/Fish/Cheese/Pastry Counter number is always provided and printed on the food tag right  Take a number and wait for it to be called by the price.  ½ kilogram (“mezzo chilo”) = 500 grams = 1.1 lbs.  There are no people to help you bag groceries. We prefer to  100 grams (“un etto”), 200 grams (“due etti”) use reusable bags and if you ask for a plastic one there is Milk going to be a charge for it.  Find raw milk (“latte crudo”) machines at farms  Shopping carts: to release the shopping cart from the others  Use www.milkmaps.com to find milk dispensaries you need to use a 1 or 2 euro coin.  For clothing (small clothing shops, “boutique”) let the clerk show you what they have. Helping yourself and pulling things off the shelves, opening boxes, or taking things off the racks may be considered unacceptable behaviors.

Grocery & Shopping Tips 89

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Community Stores Return to Main Menu

While the base is a great resource and a convenient place to shop and eat, the local community has a lot to offer and really gives you a chance to feel like you are really living in Italy. Below are a list of stores to get you started. They are not endorsed or affiliated with Aviano Air Base.  Bricofer  Media World A small hardware store. This store has most of the electronics you will need. Viale Venezia, 83 Pordenone, It 33170 Via Pontebbana 25B Fiume Veneto, It 33080  The Centro-Meduna  Palmanova Outlet Village A small mall with beauty shop. Small outlet mall, similar to those in the states.  Ipercoop Strada Provinciale 126 Aiello del Friuli UD, It 33041 A grocery store. Via Musile Pordenone, It 33170  Scarpe Scarpe  Decathlon Scarpe means shoes in Italian. A sporting goods store. Via Venezia 83 Pordenone, It 33170 Via Maestri del Lavoro 37 Fiume Veneto, It 33080  Self  Gran Shopping Granfiume Mall This is a large hardware store, similar to Home Depot or This mall has a lot of shops such as H&M, clothing stores, Lowes. Via Pontebbana 25A Fiume Veneto, It 33080 and general stores.  SME Via Maestri del Lavoro 42 Fiume Veneto, It 33080 This store is a large general store much like a Wal-Mart or  IKEA Target. Via Musile 20 Pordenone, It 33170 Localita Maranus 1 Villesse GO, It 34070  Sportler  Maxi-Zoo This is a great higher end sporting goods store. This is a general pet store. Viale Aquileia 7 Pordenone, It 33170 Via Pontebbana 23 Fiume Veneto, It 33080  UCI Cinemas  McArthur Glen Designer Outlet The movie theater has English movies. A designer mall with several American brands. Via Maestri del Lavoro 51 Fiume Veneto, It 33080. Via Marco Polo 1 Noventa di Piave VE, It 30020 English speaking movies are labeled O.V.

Community Stores 90

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Day/Weekend Trips Return to Main Menu 2 Hrs away cont…. 3.5 Hrs away 1 Hr away  Predjama Castle, Slovenia  Merano  Venice  Postojna Caves, Slovenia  Milan  Lago Di Santa Croce  Cortina d’ Ampezzo  Tovel Lake  Jesolo Beach  Musurina Lake  Molveno Lake  Vajont Dam  Soca Valley, Slovenia  Florence  Piancovala  Contra Pria (natural pools)  Lucca  Lake Barcis  Sirmione  Rimini Beach  Udine  Koper, Slovenia  Cinque Terre 1.5 Hrs away 2.5 Hrs away  San Marino  Murano  Manuta 4 Hrs away  Padova  Molina Waterfall Park  Zagreb, Croatia  Cittadella  Gardaland  Lugano, Switzerland  Chiogga  Garda Lake  Pisa  Fimon Lake  Dog sledding near Folgaria  Sienna  Marostica  Bologna 4.5 Hrs away  Lumignano (hiking)  Folgaria (skiing)  Innsbruck, Austria  Miramere Castle  Trento  Plitvice Lakes, Slovenia  Trieste  Lake Bled, Slovenia 5 Hrs away  Grotto di Oliero (boat ride thru cave)  Ljubljana, Slovenia  Garmish, Germany  Nove  Verona  Edelweiss Resort 2 Hrs away 3 Hrs away  Munich, Germany  Asiago  Bergamo  Verona  Ledro Lake  Bassano del Grappa  Ravenna  Steak n Shake and Le Corti  Braies Lake  Soave  Pula, Croatia  Aquardens  Rovinij  Ferrara

Activities & Day Trips 91

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Family Activities Return to Main Menu Don’t forget to check out Aviano’s Outdoor Rec Trips or the ITT Trips. Subscribe to the Snapshot and the Wyvern Weekly Newsletter for a calendar of upcoming local events and festivals. Below are a list of activities to get you started. They are not endorsed or affiliated with Aviano Air Base.

Activities for Infants & Young Outdoor Adventure Gardens & Nature Parks Kids Jungle Adventure in San Zeno di Barbarigo Historic Garden in Valsanzibio Parco Junior in Lignano Sabbiadoro Montagna (Verona) Outdoor zip lining Grotte di Oliero (Oliero Caves) in Gulliverlanida in Lignano Sabbiadoro and other outdoor activities Valstagna Trieste Adventure Park Alpine Coaster in Piancavallo Orto Botanico (Botanical Garden) in Nevelandia (Winter Snow Park) in Padova Piancavallo Zoos, Wildlife Parks & Parco delle Cascate (Waterfall Park) in Magilandia Park in Galliera Veneta Aquariums Molina Parco Giardino Sigurtà in Valeggio sul Parco Querini Butterfly Arc and Fairy’s Wood Mincio (Verona) Rampy Park Ropes Course – Piancavallo in Montegrotto Terme Varone Waterfall Cave Park and Botanic Esapolis Museum of live insects, bees Garden in Tenno Water Parks & more in Padova Postojna Caves in Slovenia AquafollieWater Park in Caorle Parco Faunistico Cappeller (Zoo) in

Aqualandia in Jesolo Cartigliano Cavour Water Park in Valeggio sul Parco Faunistico Valcorba (Zoo) in Amusement Parks Mincio (Verona) Pozzonovo CanevaWorld Resort in Lazise sul AquaSplash in Lignano Sabbiadoro Parco Natura Viva (Safari Park and Garda Movieland Studios, Padovaland Water Park in Padova Zoo) in Bussolengo AquaParadise, Medieval Times Parco Zoo Punta Verde in Lignano Gardaland in Castelnuovo del Garda Sabbiadoro (Lake Garda) Sea Life Aquarium in Lido di Jesolo Sea life aquarium, rides, adventure “lands” for all ages Aqualandia Waterpark Family Trips 92

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