Duke University Hospital Map Guide
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Duke University Hospital Map Guide Duke Hospital (Duke North) Duke Medicine Pavilion Important Numbers General Information: 919-684-8111 Patient Information: 919-684-2410 Duke Children’s Hospital & Patient Concierge Services: 919-681-4947 Health Center Patient & Visitor Relations: 919-681-2020 Security: 919-684-2444 Welcome Table of Contents Welcome to Duke University Hospital. We are committed to making sure that your stay with us is as comfortable and convenient as possible. This guide contains maps of Duke University Hospital — which includes Duke Hospital (Duke North), Duke Children’s Hospital & Health Center, and the Duke Medicine Pavilion. A climate-controlled concourse on Level 1 connects all three buildings, so you can easily move between them (please see Level 1 map on page 3). Visitor Amenities 2 Inside, you will also find information about Duke Visitor Policies 3 University Hospital’s many patient and visitor amenities, including food services, interfaith chapels, Maps & Directories 3 gift shops and a resource center — features we Duke University Hospital, Level 1 3 put in place with our patients and their loved ones (fold-out map) in mind. Duke Hospital (Duke North) 5 If you have a question or need help finding your way around the hospital, we hope you will not Duke Medicine Pavilion 19 hesitate to contact patient-visitor relations at Duke Children’s Hospital & Health Center 27 919-681-2020 or visit any of our information desks, which are conveniently located throughout each Parking Information 33 building. Important Numbers back cover Thank you for choosing Duke Medicine as your health care partner. Kevin Sowers, MSN, RN, FAAN President, Duke University Hospital Duke University Hospital, Level 1 Duke University Hospital, Level 1 Admissions To Duke Cancer Center and Duke Clinic Café Duke Medicine Circle Wireless Internet Access Concourse Free wireless Internet access is available throughout Elevators Entrance Visitor Amenities Duke University Hospital by logging onto the Emergency Department Radiology Registration “guest” network from your laptop or mobile device. Entrance Gift Shop Lobby Trent Semans Escalators Center for Food Services Interfaith Resource Health Education Gift Shop Concourse Duke University Hospital eateries Chapel Center Health Services offer a variety of food choices, Information including diet-friendly and heart- DMP Café Duke Medicine Pavilion healthy options and daily specials. Interfaith Chapel Seeley G. Mudd Building Atrium Café Registration Located on Level 1 of Duke Hospital Resource Center (Duke North), the Atrium Café Restrooms features a Starbucks and indoor Stairs seating and is open from 6:30 a.m. to 3:00 a.m., seven days a week. Entrance Hospital Addition Duke Medicine Pavilion Café for Surgery (HAFS) Located on Level 1 East, the Duke Emergency Drive Medicine Pavilion Café features Concourse indoor and outdoor seating and is open Monday — Friday, 6:30 a.m. Emergency Department to 9:00 p.m. and Saturday — Sunday 10:00 a.m. to 9:00 p.m. Duke North Radiology Gift Shops McGovern-Davison Need to find that special present or card for a loved Children’s Health Center Duke Hospital one? Gift shops are conveniently located on Level 1 of (Duke North) Duke Hospital (Duke North), the Duke Medicine Pavilion and Duke Children’s Hospital & Health Center. Gift Shop Gift Shop Resource Center Entrance Admissions Located on Level 1 of the Atrium Café Duke Medicine Pavilion, the Resource Center houses a Entrance number of patient education Lobby Starbucks materials and computer stations for our guests. Erwin Road Entrance Interfaith Chapels Meet your spiritual needs on Level 1 of Duke Medicine Pavilion or Level 6 of Duke Hospital (Duke North). Call 919-684-3586 to arrange for services. N 2 Duke Eye Center 3 Visitor Policies Policies Visitor Duke Hospital Directory Duke Hospital (Duke North) At Duke University Hospital, we strive to provide the very best (Duke North) Level 1 Admissions in patient- and family-centered care. So we can provide a safe Atrium Café and restful environment for our patients and their loved ones, Duke North Radiology Emergency Department we ask that all visitors comply with the guidelines below. Gift Shop Starbucks Visiting Hours Concourse Access to: Family members and support persons have access to their • Duke Cancer Center loved one 24-hours a day, 7-days a week. General visiting • Duke Clinic hours for all other visitors are 5:30 a.m. to 9:00 p.m., every day. • Duke Medicine Pavilion Parent(s) or guardian(s) must approve any support persons • Seeley G. Mudd Building / Searle Center for their minor child. Patients have the right to withdraw or • Trent Semans Center deny access to family or a support person at any time. In order Level 2 General Surgery Patient Care Units to respect the privacy and health care needs of our patients, Lecture Halls Duke Hospital reserves the right to limit the number of care Level 3 Surgery providers, support persons and family members in a patient’s Family Lounge room at any given time. Level 4 Epilepsy Center Overnight visiting hours start at 9 p.m. Only family members EEG Lab Neurophysiology Lab and support persons who are 18 years or older can visit a Neurology Patient Care Unit patient overnight by themselves. Children under 18 and babies of breastfeeding mothers can remain present overnight as Level 5 Birthing Center Neonatal Intensive Care Unit long as they are with an adult who is not a patient at the Pediatric Bone Marrow Transplant Patient Care Unit hospital at all times. All guests who are present overnight Pediatric Cardiac Intensive Care Unit must wear an overnight pass between 9 p.m. and 5:30 a.m. Transitional Care Nursery You can get an overnight pass from a member of your loved Pediatric Intensive Care Unit one’s health care team. Pediatric Intensive Care Family Room Pediatric Patient Care Units Infection Control Ronald McDonald House Family Rooms When visiting, please wash your hands with soap and water Level 6 Interfaith Chapel or use hand sanitizer before entering and after leaving a Ear, Nose & Throat (ENT) Patient Care Unit patient’s room. Those who are currently ill or have a fever, Orthopaedics Patient Care Unit pink eye, symptoms of stomach illness or respiratory infection Physical & Occupational Therapy should not visit until they have been symptom-free for 24 Urology Patient Care Unit hours. In addition, those who have a communicable disease Level 7 Check-In for Adult Cardiac Cath / EP Lab (for example, chicken pox or the measles) should not visit Cardiology Patient Care Units patients at the hospital until a health care provider says that Cardiology Intensive Care Unit Dialysis it is okay. Gyn / Gynecologic Oncology Patient Privacy & Social Media Pediatric Cardiac Cath Lab Pediatric Echo Lab Please respect the privacy of our patients, their loved ones Pulmonary-Renal Surgery and our staff by not posting their pictures or discussing their Level 8 General Medicine Patient Care Units experiences at Duke on social media sites (i.e., Facebook, Twitter, Instagram, etc.). Level 9 Adult Bone Marrow Transplant Patient Care Unit Hematology / Oncology Patient Care Units Cell Phone Use Short-Stay Patient Care Unit Please ask a member of the staff before using your cell phone, Sublevel T Automatic Teller Machine (ATM) as cell phone use may not be allowed in some areas. Newspapers Parking Smoking & Tobacco Use • Tunnel to Duke University Hospital Parking Garage All Duke Medicine sites are 100% tobacco-free. Smoking or tobacco use is not allowed within Duke Medicine buildings or Sublevel 0 Decedent Care Endoscopy / Bronchoscopy Unit on Duke University Hospital grounds, sidewalks, streets, 3 5 parking garages or other areas maintained by Duke Medicine. Admissions Entrance Café Concourse 1 Interfaith Conference Room Chapel Lobby DMP Gift Shop Level 1 Radiology Elevators Admissions 1101 Department of Medicine Emergency Department Concourse Information Desk Resource Center 1103 Conference Room Entrance Escalators 1400–1500 Duke North Radiology 1300 Hospital Administration Gift Shop Emergency DepartmentDMP Cafe 1308 Conference Room Health Services Atrium Café 1700B Conference Room Information Gift Shop 1720 Transfusion Services Office Starbucks Restrooms Stairs Entrance To Duke Cancer Center Hospital Addition Duke Clinic for Surgery (HAFS) Duke Medicine Pavilion Seeley G. Mudd Bldg/Searle Center Trent Semans Center 1720 Emergency Department 1700B Concourse Duke North Radiology Duke Children's Hospital & Health Center (see pg. 29 for map) Duke Children's Hospital & Health Center 1103 Gift Shop 1101 Admissions Atrium Café Starbucks Lobby 1300 1308 Entrance N To Duke Eye Center 7 North) (Duke Hospital Duke Elevators Family Lounge Health Services 2 3 Lecture Hall Restrooms Stairs Surgery Vending Machines Level 2 Level 3 2001 Lecture Hall 3000 Surgery 2002 Lecture Hall 3100 Patient Care Unit 2003 Lecture Hall 3300 Patient Care Unit 2100 General Surgery Patient Care Unit 3001Z Family Lounge 2300 General Surgery Patient Care Unit Vending Machines Surgery 3001Z 2100 (PCU) 3100 (PCU) 2003 2002 3300 (PCU) 2300 (PCU) 2001 9 North) (Duke Hospital Duke Elevators Family Lounge Health Services 4 5 Office Restrooms Stairs Vending Machines Level 4 Level 5 4100 Patient Care Unit 5100 Pediatric Patient Care Unit 4242 Epilepsy Center 5200 Pediatric Bone Marrow Transplant Patient Care Unit 4254 EEG Lab 5244 Ronald McDonald House Family Room 4259 Neurophysiology Lab 5300 Pediatric Patient Care Unit 4290 Patient & Visitor Relations 5400 Pediatric Cardiac