Duke University Hospital Map Guide

Duke Hospital (Duke North)

Duke Medicine Pavilion

Important Numbers General Information: 919-684-8111 Patient Information: 919-684-2410 Duke Children’s Hospital & Patient Concierge Services: 919-681-4947 Health Center Patient & Visitor Relations: 919-681-2020 Security: 919-684-2444 Welcome Table of Contents

Welcome to Duke University Hospital. We are committed to making sure that your stay with us is as comfortable and convenient as possible.

This guide contains maps of Duke University Hospital — which includes Duke Hospital (Duke North), Duke Children’s Hospital & Health Center, and the Duke Medicine Pavilion. A climate-controlled concourse on Level 1 connects all three buildings, so you can easily move between them (please see Level 1 map on page 3). Visitor Amenities 2

Inside, you will also find information about Duke Visitor Policies 3 University Hospital’s many patient and visitor amenities, including food services, interfaith chapels, Maps & Directories 3 gift shops and a resource center — features we Duke University Hospital, Level 1 3 put in place with our patients and their loved ones (fold-out map) in mind. Duke Hospital (Duke North) 5 If you have a question or need help finding your way around the hospital, we hope you will not Duke Medicine Pavilion 19 hesitate to contact patient-visitor relations at Duke Children’s Hospital & Health Center 27 919-681-2020 or visit any of our information desks, which are conveniently located throughout each Parking Information 33 building. Important Numbers back cover Thank you for choosing Duke Medicine as your health care partner.

Kevin Sowers, MSN, RN, FAAN President, Duke University Hospital Duke University Hospital, Level 1 Level Hospital, University Duke Duke University Hospital, Level 1

Admissions To Duke Cancer Center Café and Duke Clinic Duke Medicine Circle Wireless Internet Access Concourse Free wireless Internet access is available throughout Elevators Entrance Visitor Amenities Duke University Hospital by logging onto the Emergency Department Radiology Registration “guest” network from your laptop or mobile device. Entrance Gift Shop Lobby Trent Semans Escalators Center for Food Services Interfaith Resource Health Education Gift Shop Concourse Duke University Hospital eateries Chapel Center Health Services offer a variety of food choices, Information including diet-friendly and heart- DMP Café Duke Medicine Pavilion healthy options and daily specials. Interfaith Chapel Seeley G. Mudd Building Atrium Café Registration Located on Level 1 of Duke Hospital Resource Center (Duke North), the Atrium Café Restrooms features a Starbucks and indoor Stairs seating and is open from 6:30 a.m. to 3:00 a.m., seven days a week. Entrance Hospital Addition Duke Medicine Pavilion Café for Surgery (HAFS) Located on Level 1 East, the Duke Emergency Drive Medicine Pavilion Café features Concourse indoor and outdoor seating and is open Monday — Friday, 6:30 a.m. Emergency Department to 9:00 p.m. and Saturday — Sunday 10:00 a.m. to 9:00 p.m. Duke North Radiology Gift Shops McGovern-Davison Need to find that special present or card for a loved Children’s Health Center Duke Hospital one? Gift shops are conveniently located on Level 1 of (Duke North) Duke Hospital (Duke North), the Duke Medicine Pavilion and Duke Children’s Hospital & Health Center. Gift Shop Gift Shop

Resource Center Entrance Admissions Located on Level 1 of the Atrium Café Duke Medicine Pavilion, the Resource Center houses a Entrance number of patient education Lobby Starbucks materials and computer stations for our guests. Erwin Road Entrance Interfaith Chapels Meet your spiritual needs on Level 1 of Duke Medicine Pavilion or Level 6 of Duke Hospital (Duke North). Call 919-684-3586 to arrange

for services. N 2 Duke Eye Center 3 Visitor Policies Visitor Policies Duke Hospital Directory North) (Duke Hospital Duke At Duke University Hospital, we strive to provide the very best (Duke North) Level 1 Admissions in patient- and family-centered care. So we can provide a safe Atrium Café and restful environment for our patients and their loved ones, Duke North Radiology Emergency Department we ask that all visitors comply with the guidelines below. Gift Shop Starbucks Visiting Hours Concourse Access to: Family members and support persons have access to their • Duke Cancer Center loved one 24-hours a day, 7-days a week. General visiting • Duke Clinic hours for all other visitors are 5:30 a.m. to 9:00 p.m., every day. • Duke Medicine Pavilion Parent(s) or guardian(s) must approve any support persons • Seeley G. Mudd Building / Searle Center for their minor child. Patients have the right to withdraw or • Trent Semans Center deny access to family or a support person at any time. In order Level 2 General Surgery Patient Care Units to respect the privacy and health care needs of our patients, Lecture Halls Duke Hospital reserves the right to limit the number of care Level 3 Surgery providers, support persons and family members in a patient’s Family Lounge room at any given time. Level 4 Epilepsy Center Overnight visiting hours start at 9 p.m. Only family members EEG Lab Neurophysiology Lab and support persons who are 18 years or older can visit a Neurology Patient Care Unit patient overnight by themselves. Children under 18 and babies of breastfeeding mothers can remain present overnight as Level 5 Birthing Center Neonatal Intensive Care Unit long as they are with an adult who is not a patient at the Pediatric Bone Marrow Transplant Patient Care Unit hospital at all times. All guests who are present overnight Pediatric Cardiac Intensive Care Unit must wear an overnight pass between 9 p.m. and 5:30 a.m. Transitional Care Nursery You can get an overnight pass from a member of your loved Pediatric Intensive Care Unit one’s health care team. Pediatric Intensive Care Family Room Pediatric Patient Care Units Infection Control Ronald McDonald House Family Rooms When visiting, please wash your hands with soap and water Level 6 Interfaith Chapel or use hand sanitizer before entering and after leaving a Ear, Nose & Throat (ENT) Patient Care Unit patient’s room. Those who are currently ill or have a fever, Orthopaedics Patient Care Unit pink eye, symptoms of stomach illness or respiratory infection Physical & Occupational Therapy should not visit until they have been symptom-free for 24 Urology Patient Care Unit hours. In addition, those who have a communicable disease Level 7 Check-In for Adult Cardiac Cath / EP Lab (for example, chicken pox or the measles) should not visit Cardiology Patient Care Units patients at the hospital until a health care provider says that Cardiology Intensive Care Unit Dialysis it is okay. Gyn / Gynecologic Oncology Patient Privacy & Social Media Pediatric Cardiac Cath Lab Pediatric Echo Lab Please respect the privacy of our patients, their loved ones Pulmonary-Renal Surgery and our staff by not posting their pictures or discussing their Level 8 General Medicine Patient Care Units experiences at Duke on social media sites (i.e., Facebook, Twitter, Instagram, etc.). Level 9 Adult Bone Marrow Transplant Patient Care Unit Hematology / Oncology Patient Care Units Cell Phone Use Short-Stay Patient Care Unit Please ask a member of the staff before using your cell phone, Sublevel T Automatic Teller Machine (ATM) as cell phone use may not be allowed in some areas. Newspapers Parking Smoking & Tobacco Use • Tunnel to Duke University Hospital Parking Garage All Duke Medicine sites are 100% tobacco-free. Smoking or tobacco use is not allowed within Duke Medicine buildings or Sublevel 0 Decedent Care Endoscopy / Bronchoscopy Unit on Duke University Hospital grounds, sidewalks, streets, 3 5 parking garages or other areas maintained by Duke Medicine. Admissions Entrance Café Concourse 1 Interfaith Conference Room Chapel Lobby DMP Gift Shop Level 1 Radiology Elevators Admissions 1101 Department of Medicine Emergency Department Concourse Information Desk Resource Center 1103 Conference Room Entrance Escalators 1400–1500 Duke North Radiology 1300 Hospital Administration Gift Shop Emergency DepartmentDMP Cafe 1308 Conference Room Health Services Atrium Café 1700B Conference Room Information Gift Shop 1720 Transfusion Services Office Starbucks Restrooms Stairs

Entrance To Duke Cancer Center Hospital Addition Duke Clinic for Surgery (HAFS) Duke Medicine Pavilion Seeley G. Mudd Bldg/Searle Center Trent Semans Center 1720

Emergency Department 1700B Concourse Duke North Radiology Duke Children's Hospital & Health Center (see pg. 29 for map) Duke Children's Hospital & Health Center 1103 Gift Shop 1101

Admissions Atrium Café

Starbucks Lobby 1300 1308

Entrance

N To Duke Eye Center 7 North) (Duke Hospital Duke Elevators Family Lounge Health Services 2 3 Lecture Hall Restrooms Stairs Surgery Vending Machines Level 2 Level 3 2001 Lecture Hall 3000 Surgery 2002 Lecture Hall 3100 Patient Care Unit 2003 Lecture Hall 3300 Patient Care Unit 2100 General Surgery Patient Care Unit 3001Z Family Lounge 2300 General Surgery Patient Care Unit Vending Machines

Surgery 3001Z 2100 (PCU) 3100 (PCU)

2003

2002 3300 (PCU) 2300 (PCU)

2001 9 North) (Duke Hospital Duke Elevators Family Lounge Health Services 4 5 Office Restrooms Stairs Vending Machines

Level 4 Level 5 4100 Patient Care Unit 5100 Pediatric Patient Care Unit 4242 Epilepsy Center 5200 Pediatric Bone Marrow Transplant Patient Care Unit 4254 EEG Lab 5244 Ronald McDonald House Family Room 4259 Neurophysiology Lab 5300 Pediatric Patient Care Unit 4290 Patient & Visitor Relations 5400 Pediatric Cardiac Intensive Care Unit (PCU) 4300 Neurology Patient Care Unit 5408 Pediatric Intensive Care Unit Family Room 5500 Neonatal Intensive Care Unit (NICU) 5600 Pediatric Intensive Care Unit (PICU) & Transitional Care Nursery (TCU) 5700–5800 Birthing Center Vending Machines

5600 (PICU) 5500 (NICU) 5700 (PCU) 5400 (PCU)

4100 (PCU) 5408 Family 5100 (PCU) 4290 Lounge 4242 5800 (PCU) 5200 (PCU) 5244

4259 4254

4300 (PCU) 5300 (PCU) 11 North) (Duke Hospital Duke Elevators Health Services Interfaith Chapel 6 7 Office Registration Restrooms Stairs Vending Machines Level 6 Level 7 6100 Orthopaedics Patient Care Unit 7100 Cardiology Patient Care Unit 6260 Interfaith Chapel (Chaplain 919-684-3586) 7200 Cardiology Intensive Care Unit 6218 Physical & Occupational Therapy 7300 Cardiology Patient Care Unit 6290-6291 Patient & Visitor Relations 7416 Check-In for Adult Cardiac Cath Lab, 6300 Urology Patient Care Unit Electrophysiology Lab (EP) Ear, Nose, and Throat (ENT) 7603-7604 Pediatric Echo Lab 7614 Pediatric Cardiac Cath Lab 7700 Gyn / Gynecologic Oncology 7773 Dialysis 7800 Pulmonary-Renal Surgery

7603 7614 7604

7700 (PCU)

7416

6100 (PCU) 7100 (PCU) 6290–91 7773 6260 7800 (PCU) 7200 (ICU) 6218

7300 (PCU)

6300 (PCU) 13 North) (Duke Hospital Duke Elevators Health Services Medical Library 8 9 Office Restrooms Stairs

Level 8 Level 9 8100 General Medicine Patient Care Unit 9100 Hematology / Oncology Patient Care Unit 8253 Department of Medicine Library 9200 Adult Bone Marrow Transplant Patient Care Unit 8254 Medical Residents’ Office 9230 Short-Stay Patient Care Unit 8300 General Medicine Patient Care Unit 9290 Patient & Visitor Relations 9300 Hematology / Oncology Patient Care Unit

8100 (PCU) 9100 (PCU) 9290 9200 (PCU)

8253 8254 9230 (PCU)

8300 (PCU) 9300 (PCU) 15 North) (Duke Hospital Duke ATM Elevators Escalators T 0 Health Services Information Newspapers Office Parking Sublevel T Sublevel 0 Restrooms 0049 Nurse Recruitment 0606V Decedent Care Stairs ATM Automatic Teller Machine 0655Z Endoscopy / Bronchoscopy Unit Vending Machines P Tunnel to Duke Hospital Parking Garage News Newspaper Access to Children’s Health Center vending

0655Z

0606V

ATM News 0049

Tunnel to Duke Hospital

Parking Garage 17 North) (Duke Hospital Duke Duke Medicine Pavilion Directory PavilionDuke Medicine

Level 1 Lobby Café Gift Shop Information Desk Interfaith Chapel Patient Advocate Offices Radiology — CT, MRI, Nuclear Medicine Ultrasound, X-ray Resource Center Concourse Access to: • Duke Hospital (Duke North) • Seeley G. Mudd Building / Searle Center • Trent Semans Center Parking • Duke Hospital (Duke North) Parking • Duke Medicine Circle Parking Level 2 Conference Center Conference Rooms Concourse Access to: • Duke Cancer Center • Duke Clinic Parking • Duke Medicine Circle Parking Level 3 Surgery Pre-Op / PACU Surgery Reception Level 6 Medical & Surgical Intensive Care Level 7 Heart Center Level 8 Neurosciences

19 Café Concourse Conference Room 1 2 Elevators Entrance Gift Shop Health Services Information Level 1: Lobby Level 2: Conference Center Interfaith Chapel Concourse Access to: Café Conference Rooms Office Gift Shop • Duke Hospital (Duke North) Registration Concourse Access to: Information Desk • Seeley G. Mudd Building / Resource Center Searle Center Resource Center • Duke Cancer Center Restrooms • Trent Semans Center • Duke Clinic Interfaith Chapel Stairs Radiology — CT, MRI, Nuclear Parking Medicine Ultrasound, X-ray • Duke Hospital Parking Patient Advocate Offices • Duke Medicine Circle Parking

To Duke Hospital (Duke North) Emergency Duke Hospital Duke Hospital (Duke North) (Duke North)

Bridge to/from Emergency Department

To Terrace Seeley G. Mudd Patient Building Radiology Advocate Café Resource Center

Concourse Conference Center Gift Shop Information Radiology Registration To Trent Entrance Semans Center To Duke Clinic and

Duke Cancer Center 21 Pavilion Medicine Duke Elevators Family Lounge Reception 3 6 Restrooms Stairs Surgery Vending Machines

Level 3: Surgery Level 6: Medical & Surgery 3 East Surgery Pre-Op & Reception Intensive Care 3 West Surgery 6 East Medical Intensive Care 6 West Surgical Intensive Care

Duke Hospital DukeDuke Hospital Hospital (Duke North) (Duke(Duke(Duke North)North) North)

Terrace (MICU) Terrace 3 West Surgery 3 East Pre-Op 3 West Surgery 3 East Pre-Op (SICU)

Reception ReceptionReception Reception

To Duke Clinic and To DukeDuke ClinicClinic andand

Duke Cancer Center Duke Cancer Center 23 Pavilion Medicine Duke Elevators Escalators Family Lounge 7 8 Reception Restrooms Stairs

Level 7: Heart Center Level 8: Neurosciences 7 East 8 East 7 West 8 West

Duke Hospital Duke Hospital (Duke North) (Duke North)

7 East 8 East 7 West 8 West

Reception Reception

Reception Reception 25 Pavilion Medicine Duke Duke Children’s Hospital & Health Center Directory Duke Children’s Hospital & Health Center

Sublevel T Children’s Health Center Administrative Suite Einstein Bros. Bagels Level 1 Gift Shop Children’s Pharmacy Pediatric Echo Lab Pediatric Radiology Access to: • Duke Hospital (Duke North) Parking • Duke Hospital (Duke North) Parking Level 2 Audiology and Speech Cardiology Cardiothoracic Cleft & Cranofacial Ear, Nose and Throat (ENT) Endocrinology Family Resource Library Genetics & Metabolism General Surgery Infectious Diseases Plastic Surgery Pulmonology Pulmonary Function Testing Rheumatology Sleep Lab Level 3 Gastroenterology Neonatology Nephrology Neurology Neurosurgery Pediatric Recovery Family Lounge Perioperative Services Endoscopy / Bronchoscopy Solid Organ Transplant Clinic Urology Level 4 Allergy / Immunology Bone Marrow Transplant Conference Room Hematology-Oncology Neuro-Oncology Solid Organ Transplant Clinic Valvano Day Hospital

27 Elevators Entrance Health Education 1 2 Health Services Information Medical Library Office Reception Level 1 Level 2 Resource Center 1900 Radiology 2900 Reception Restrooms 1903 Children’s Health Center (CHC) Administration / 2901 Family Resource Library Stairs Patient & Visitor Relations 2902 Classroom Telephone 1928 Pediatric Echo Lab 2912A Cardiology 1931 Gift Shop 2920C Pulmonary Function Testing 1937 Children’s Pharmacy 2936D Audiology & Speech 2912E Sleep Lab Sublevel T 2912F Sleep Lab Children’s Health Center Administrative Suite T902 Einstein Bros. Bagels

2936D 2920C 2912F 1900 1928 To Clinics 2912A Duke University 2912E Hospital 1931 1937 2902 1903 2901 Entrance 2900

Entrance 29 Center Health & Hospital Children’s Duke Classroom Conference Room Elevators 3 4 Health Services Reception Restrooms Stairs Telephone Level 3 Level 4 3900 Surgery Clinic Reception Area 4900 Reception 3900 Perioperative Endoscopy / Bronchoscopy 4901 Conference Room 3904 Perioperative Suite 4902 Classroom 4911 Valvano Day Hospital

4911 Clinics Clinics 3904

3900 4901 4902

4900 31 Center Health & Hospital Children’s Duke

N

Elba Street

Underground Walkway Parking Information Information Parking Connects Duke Hospital to Hospital Parking Fulton Street All Duke hospital garages charge Duke Eye Center $1 per hour or a maximum of $6 per day for parking. Discount Duke Hospital Parking Garage parking coupons are available at the gift shops. For a fee, valet parking is available at the entrances to Duke Hospital

Raleigh, RDU Research Drive Research (Duke North) and Duke Medicine 7 Pavilion. Duke Erwin Road Children’s Hospital & Health Duke Hospital (Duke North) Duke Hospital Center and Duke Children’s Hospital (Duke North) Emergency Drive & Health Center If you are visiting these two areas of Duke University Hospital, parking is available in the Duke Medical Center Greenway Hospital Parking Garage at 2223

SeeleySSee Elba Street. The garage is a G. Mudd 5-minute walk from the hospital. Building Duke Medicine To walk from the garage, take Trent Pavilion the visitor elevator down to Level Semans Center T (for “tunnel”) and follow the signs to “Duke University Hospital

Duke Medicine Ci (Duke North).”

ent Drive Tr r cle Duke Medicine Pavilion

If you are visiting theFlowers Duke Drive Medicine Pavilion, parking is Duke available in the Duke Medicine Cancer Center Circle Parking Garage at 302 Trent Drive. A free shuttle is located Duke Medicine just outside the garage to escort Circle Parking you to the main entrance. Duke Garage Clinic

Carpool Pick Up / Drop Off Recharging Station Bridge Connects Duke Clinic to Duke Medicine Circle Parking Emergency Department Entrance P Parking 33