Warranty Quick Reference List (Alphabetically, by Manufacturer)
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Warranty Quick Reference List (Alphabetically, by Manufacturer) Product Vendor Manufacturer Model Warranty Transfer- Energy Cell/ E-Mail Cell/ E-Mail Reference (YRS) able Star Reference (Care & Maintenance) Rated (Warranty) Limited 1-Year, 706-267-7098 Kelley All Major Appliances Whirlpool Materials & No Yes 866-698-2538 zachary@kelleyappliance Appliances Appliances Workmanship center.com Meridian Limited Yes, first 706-855-0603 Brick Veneer Boral Brick All No 800-5BORAL5 Brick Lifetime successor [email protected] Limited Southern Lifetime, Some 706-836-6200 Ceiling Fans Lighting Hunter All No 888-830-1326 Materials & Models [email protected] Gallery Workmanship Limited Motor: Southern consumersupport Lifetime, All Some 706-836-6200 Ceiling Fans Lighting Westinghouse All No @westinghouseli Other Parts: 2- Models [email protected] Gallery ghting.com years 706-863-6070 Mulherin Limited Columns AZEK All Yes, once No 877-275-2935 /pete@mulherinlumber. Lumber Lifetime com 706-863-6070 Doors - Mulherin Limited consumersupport ThermaTru Fiber-Classic No Yes /pete@mulherinlumber. Exterior Lumber Lifetime @thermatru.com com 706-863-6070 Doors - Mulherin Limited consumersupport ThermaTru Smooth-Star No Yes /pete@mulherinlumber. Exterior Lumber Lifetime @thermatru.com com 706-863-6070 Mulherin Molded Panel Doors - Interior Masonite Limited 1-Year No Yes 800-663-DOOR /pete@mulherinlumber. Lumber Series com Limited 5-Year, 706-863-2110 Hardy Faucets Delta All Materials & No No 800-345-DELTA hardyplumbing1961@ Plumbing Workmanship yahoo.com Total 50-Year 404-597-5437 Fibercement Construction Miratec All Limited Yes, twice No 888-594-3578 totalconstructionsol@ Trim Boards Services Warranty gmail.com Limited Lifetime: Flooring - Merit ClearTouch 706-863-5892 Shaw Stains; 15- Yes No 800-441-7429 Carpet Flooring PET [email protected] Year: Soil; 10- Year: Wear Flooring - Merit Limited 706-863-5892 Shaw All No No 800-441-7429 Hardwood Flooring Lifetime [email protected] Merit Limited 5-Year, 706-863-5892 Flooring - Tile Shaw All No No 800-441-7429 Flooring Materials [email protected] Merit 706-863-5892 *Flooring - Vinyl Armstrong Initiator Limited 7-Year No No 800-233-3823 Flooring [email protected] VE147 First Merit Limited 706-863-5892 Flooring - LVT Shaw Class Venture, No No 800-441-7429 Flooring Lifetime [email protected] VPS 80 Haven *As of 2/1/18, Laminate Vinyl is no longer being installed in Ivey Homes. 706-863-2110 Flowguard Hardy Limited 10- Charlotte Pipe All No No 800-572-4199 hardyplumbing1961@ Gold Plumbing Plumbing Year yahoo.com Limited Augusta 706-736-8478 Lifetime, ask.amarr@entre Garage Doors Overhead Amarr Classica No No billy@ohdaugusta- Materials & matic.com Door aiken.com Workmanship Limited 15- Augusta Traditional 706-736-8478 Year; 10-Year: Garage Doors Overhead Overhead Door Steel Series No No 800-929-3667 billy@ohdaugusta- Hinge & Track, Door 170 aiken.com 1-Year: Parts Augusta Limited 10- 706-736-8478 Garage Door Overhead Overhead Door Legacy 850 Year motor; 1- No No 800-929-3667 billy@ohdaugusta- Motors Door Year parts aiken.com Morgan 706-364-4328 Limited 10- HVAC Heating & Bryant All No No 800-428-4326 MorganHtgandcool@ Year: Parts Cooling knology.net Morgan 706-364-4328 Limited 10- Yes, up to HVAC Heating & Carrier All No 800-227-7437 MorganHtgandcool@ Year: Parts 5 years Cooling knology.net Morgan 706-364-4328 Limited 10- Yes, up to HVAC Heating & Payne All No 888-417-2693 MorganHtgandcool@ Year: Parts 5 years Cooling knology.net Builder Services Tracy.McDaniel@truteam. Fiberglass Limited Yes, up to Insulation Group & Certainteed Yes 800-782-8777 com Building Lifetime 20 years Southern /[email protected] Residential Builder Services Tracy.McDaniel@truteam. Limited Yes, up to Insulation Group & Certainteed InsulSafe SP Yes 800-782-8777 com Lifetime 20 years Southern /[email protected] Residential Lifetime Mechanical & 706-863-6070 Mulherin Kwikset Kwikset All Finish, Material No No 800-327-5625 /pete@mulherinlumber. Lumber & com Workmanship Limited 706-860-2983 Sherwin Sherwin MidSouth Paint Lifetime, No No 800-474-3794 swrep4991@sherwin. Williams Williams Acrylic Materials com Limited 10- 214-491-4149 SRS Architectural Year: 100%; Roofing GAF/ELK No No 800-458-1860 bwinfrey@cannonsupply Distribution Shingle Lifetime: Pro- .com rated Limited 10- 214-491-4149 SRS Year: 100%; Roofing Owens Corning Classic Yes, once No 800-ROOFING bwinfrey@cannonsupply Distribution Lifetime: Pro- .com rated Limited 706-860-5750 Carpenters Lifetime, Shelving ClosetMaid Wire Shelves No No 844-795-9537 trish@carpentersinthe In The Home Materials & home.com Workmanship Total Limited 5-Year: 404-597-5437 Mid-America Yes, up to Shutters Construction All 100%; 14-Year: No 800-521-8486 totalconstructionsol@ Siding 5 years Services Pro-rated gmail.com Total 404-597-5437 Siding - 30-Year Limited 30- * Construction Nichiha No No 770-805-9466 totalconstructionsol@ Fibercement Limited Year Services gmail.com Total 404-597-5437 Siding - 50-Year Limited 50- Construction Allura Yes No 770-805-9466 totalconstructionsol@ Fibercement Limited Year Services gmail.com Total Limited 5-Year: 404-597-5437 Siding - Vinyl Construction Mastic All 100%; 50-Year: Yes No 800-962-3563 totalconstructionsol@ Services Pro-rated gmail.com sales@coronado. 678-425-1134 Limited 50- Stone Rhea-Daniel Coronado All No No com / 800-847- accounts@rheadaniel. Year, Materials 8663 com Limited 50- Maner Year: ProdAssurOSB Sub Floor - I Level - 706-863-6191 Building All Structural, Yes No @Weyerhauser Edge Gold Weyerhauser [email protected] Supply 200-Day: No .com Sand *As of 2/14/18, Nichiha Fibercement Siding is no longer being installed in Ivey Homes. Limited 50- Maner Sub Floor - Year: 706-863-6191 Building Norbord All No No 416-365-0705 Stab ledge Structural & [email protected] Supply No Sand A & R arelectriccorp@yahoo. Structured Electric & com GE All NONE Wiring Box Zapata /sharon@robzapataelec Electric tric.com Maner Radiant Barrier Limited 20- Customer.Support 706-863-6191 Building LP All No No @LPCorp.com OSB Year [email protected] Supply 800-648-6893 Morgan 706-364-4328 Thermostat - Limited 1-Year Heating & Honeywell All No No 888-793-8193 MorganHtgandcool@ Programmable from install Cooling knology.net techsupport@ 706-863-6070 Timberstrand Mulherin I Level - Limited All Yes No msmall@mulherinlum Beams Lumber Weyerhauser Lifetime weyerhauser. com ber.com techsupport@ 706-863-6070 Mulherin I Level - Limited LVL Beams All Yes No msmall@mulherinlum Lumber Weyerhauser Lifetime weyerhauser. com ber.com techsupport@ 706-863-6070 I-Joist Floor Mulherin I Level - Limited All Yes No msmall@mulherinlum Systems Lumber Weyerhauser Lifetime weyerhauser. com ber.com Limited 5-Year: 706-863-2110 Hardy Western B-Series; T- Toilets Manufacturing, No No 877-979-6757 hardyplumbing1961@ Plumbing Pottery Series 1-Year: Trim yahoo.com Limited 706-863-6070 Treated Deck Mulherin Yellawood MCA Treated Lifetime: No No 334-585-2291 /pete@mulherinlumber. Lumber Lumber Structural com Limited 706-863-2110 Hardy Lifetime, Tubs Hamilton All No No 855-839-2088 hardyplumbing1961@ Plumbing Materials & yahoo.com Workmanship Limited W.A. Bragg Lifetime, 706-860-9790 Tubs - Jetted Hamilton All No No 855-839-2088 & Co. Inc. Materials & [email protected] Workmanship Limited 20- Augusta 706-736-8478 Fireplace - Superior Year, Materials Overhead All No No [email protected] billy@ohdaugusta- Ventless Fireplaces & Door aiken.com Workmanship Augusta 706-736-8478 Fireplaces - Overhead Dimplex BF39STP Limited 2-Year No No 800-668-6663 billy@ohdaugusta- Vented Door aiken.com 706-863-2110 Hardy 6-Year: Parts & Water Heaters American All No No 800-999-9515 hardyplumbing1961@ Plumbing Tank yahoo.com 800-535-9538 706-863-2110 Hardy 6-Year: Parts & Water Heaters Rheem All Electric No No customerservice hardyplumbing1961@ Plumbing Tank @rheem.com yahoo.com Limited 20- 888-594-3578 706-863-6070 Windows - Mulherin Year, Material Jeldwen All No No jeldwenwarranty /pete@mulherinlumber. Clad Lumber & @jeld-wen.com com Workmanship 706-868-8400 Windows - Howard All Caroleton Limited Plygem No No 888-975-9436 jmnair@howardlumber Vinyl Lumber Neighborhood Lifetime .com Limited All except 706-863-6070 Windows - Mulherin Lifetime, Atrium Caroleton No No 706-863-6070 /pete@mulherinlumber. Vinyl Lumber Material & Neighborhood com Workmanship ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED WHIRLPOOL TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the CORPORATION Customer eXperience Center: ■ Name, address and telephone number MAJOR APPLIANCE ■ Model number and serial number ■ A clear, detailed description of the problem LIMITED WARRANTY ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help. 2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to: Whirlpool Customer eXperience Center www.whirlpool.com/product_help In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. If outside the 50 United States or Canada, contact your authorized Whirlpool