Toowoomba Trending As Thriving Food Pocket

THE JOURNAL BUSINESS VOLUME 2

TOOWOOMBA TRENDING AS THRIVING FOOD POCKET

HERITAGE BANK EXCELLENCE AWARDS NOMINATIONS NOW OPEN ATTRACTING AIR SERVICES TO OUR COMMUNITY

WWW.TOOWOOMBACHAMBER.COM.AU | PO BOX 3629, TOOWOOMBA, Q 4350 | P 07 4638 0400 Special Offer For Chamber Members! Tenancy’s available from $82.50 Net per week Lease any property from Bernoth Property Group before June 30 and receive a $1000 Freedom Furniture Gift Voucher at lease commencement! 663-675 Ruthven Street, Toowoomba For Lease Bernoth Centre • Join other successful Bernoth Centre retailers including JOY MINGAY Joyce Mayne, Weber, Freedom Furniture, Curtain Wonder- land, Mr Toys, Sheridan, BBQ’s Galore, Metro Tiles, Abby’s SOLDCottage & more PRINCIPAL AND • 800m2 available for $140,000pa Net + GST • 336m2 available for $78,960pa Net + GST RECRUITMENT MANAGER • The Bernoth Centre offers premium exposure to Ruthven Street and over 250 car parks • Fantastic signage opportunities

PERMANENT 580 Ruthven Street, Toowoomba RECRUITMENT For Lease James Cook Centre • Ground floor A grade offices/retail opportunity positioned in the CBD • 275m2 floor area TEMPORARY • Opposite City Hall & Toowoomba Regional Council Chambers • Available to lease now! STAFF • $71,500pa Net + GST • Ability to meet your car parking needs LISA LEE • Fit out assistance available LABOUR HUMAN RESOURCES MANAGER HIRE AND NATIONALLY 661 Ruthven Street, Toowoomba ACCREDITED MEDIATOR For Lease Medical/Allied Health Centre • Brand new cutting edge architecturally designed medical INDUSTRIAL precinct in Toowoomba’s CBD fringe. Anchored by Red Cross, Breast Screen, Better Movement, and True RELATIONS Relationships and Reproductive Health • Tenancy sizes ranging between 60m2 up to 411m2 • Adjacent to the Bernoth Centre SPECIALIST • On site parking & near a bus stop HUMAN RESOURCES PARTNER DAVID WALLIS Development South Central NDIS APPROVED DISABILITY EMPLOYMENT PROVIDER MANAGER AND LABOUR Commencing Soon! Be Part of What’s Next! HIRE CONSULTANT 677 - 683 Ruthven Street, Toowoomba The corner of Ruthven and Perth Street will turn into a thriving commercial hub to complement the existing Bernoth Lifestyle Precinct, which includes the Bernoth Centre & 661 Medical/Allied Health Centre. The development has opportunity for retail, Phone 07 4638 3599 food, office and why not register your interest in a residential apartment now! classicrecruitment.net.au To discuss further or to arrange a viewing of any of the properties listed above contact Julie Stewart 92 Herries Street , Toowoomba Q 4350 0418 700 140 | [email protected] Visit the following link on this exciting development | https://bit.ly/2GYwILx W

12475 CR Full Page Ad.indd 1 19/10/17 5:37 pm Special Offer For Chamber Members! Tenancy’s available from $82.50 Net per week Lease any property from Bernoth Property Group before June 30 and receive a $1000 Freedom Furniture Gift Voucher at lease commencement! 663-675 Ruthven Street, Toowoomba For Lease Bernoth Centre • Join other successful Bernoth Centre retailers including JOY MINGAY Joyce Mayne, Weber, Freedom Furniture, Curtain Wonder- land, Mr Toys, Sheridan, BBQ’s Galore, Metro Tiles, Abby’s SOLDCottage & more PRINCIPAL AND • 800m2 available for $140,000pa Net + GST • 336m2 available for $78,960pa Net + GST RECRUITMENT MANAGER • The Bernoth Centre offers premium exposure to Ruthven Street and over 250 car parks • Fantastic signage opportunities

12475 CR Full Page Ad.indd 1 19/10/17 5:37 pm TABLE OFCONTENTS

Providing Total Waste Management Solutions Prepare for the new waste levy - contact our waste specialist today! 4634 1062 www.jjrichards.com.au

P. 06 P. 14 P. 17 P. 22

P. 05 P. 12 - 13 P. 19 PRESIDENT & CEO MESSAGES ARTC INLAND RAIL NEW REGULATIONS FOR Inland Rail is a once-in-a-generation LABOUR HIRE SERVICES P. 06 project connecting regional Australia FEDERAL BUDGET 2018-2019 to domestic and international markets. P. 20-21 With personal tax cuts being the centre piece BUSINESS@DUSK of this year’s federal budget, there were few P. 14 surprises for private business. SOMETHING IN THE WATER P. 22 P. 07 P. 15 FAIR WORK’S 3.5% MINIMUM Most businesses are reeling from the recent BUSINESS EXCELLENCE AWARDS IMPACT OF DIGITAL ECONOMY announcement of a 3.5% increase to Award Businesses need to be active in the digital pay rates. P. 08 market to continue to grow. P. 23 TALKING ABOUT MENTAL HEALTH P. 16 Bringing amazing writers and speakers from DEVELOPING FUTURE LEADERS all over Australia to Toowoomba in 2018. ATTRACTING AIR SERVICES An initiative of the Toowoomba Chamber of An innovative campaign designed to support Commerce which targets the city’s younger P. 09 the growth of air services. professionals. THRIVING FOOD POCKET P. 17 P. 24 P. 10 AIRNORTH AVIATION MILESTONE BUSINESS TOURISM A BLOOMING SMALL BUSINESS P. 18 Blooming Gorgeous is about the experience, from ordering the flowers to receiving them. WORLD CLASS PROTECTION FOR TOOWOOMBA’S DATA P. 11 MAKE CHANGE HAPPEN

PAGE 4 the business journal PRESIDENT’SWELCOME

JOY MINGAY - PRESIDENT Toowoomba Chamber of Commerce

It is my pleasure to welcome you to our second edition supporting this important initiative and by doing so, of The Business Journal. The Toowoomba Chamber of getting behind our small business community. Commerce produces this publication bi-annually to help promote our local business community and shine I hope that you enjoy this edition of The Business Journal a spotlight on some of the challenges and opportunities and I look forward to catching up with many of you at an currently on the table for business. upcoming Chamber of Commerce event.

In this edition we are pleased to showcase the Yours Sincerely achievements of a number of our innovative, small business members as well as some of the more significant developments that are providing future economic opportunities for the Toowoomba business community. Joy Mingay You will read in the publication that we have launched the business excellence awards for 2018 and I thank Heritage Bank and all of our wonderful sponsors for again

CEO’SMESSAGE

JO SHEPPARD - CEO Toowoomba Chamber of Commerce

The Toowoomba Chamber of Commerce is an state and federal level. Chambers of Commerce have been independent, membership based organization that representing the interests of business for over a century provides a voice for the Toowoomba business community. and have a strong network across the state, nationally and internationally. We are currently working with approximately 400 business members to help grow your business. As a If you would like to know how you can get the most out Chamber member we are available to advocate on your of your membership or if you are interested in becoming behalf, we provide around 30 business networking events a member, we at the Toowoomba Chamber of Commerce annually to help build your B2B relationships and we would love to hear from you. work to promote your business locally and connect you with supply chain opportunities available right here in Yours Sincerely Toowoomba.

In an increasingly competitive and changing environment, it is critical that Toowoomba businesses Jo Sheppard have a strong voice taking forward their issues at a local,

toowoomba chamber of commerce PAGE 5 FEDERAL BUDGET 2018-2019 WRITTEN BY WILLIAM LAIRD DIRECTOR, BUSINESS ADVISORY (RSM AUSTRALIA PTY LTD)

With personal tax cuts being the centre been a topic of controversy now for What should you do? piece of this year’s federal budget, there almost a decade. New rules from 1 July § were few surprises for private business. 2019 will mean that such arrangements § Capital expenditure programs can be Even so, there are a number of measures fall within the private company deemed reviewed in light of the further time announced that will impact on private dividend rules. available to benefit from the instant business. asset write-off. Businesses may also §§ Addressing the black economy: Private wish to ensure their business customers The measures include: business will have a role to play in are aware the instant asset write-off is addressing the black economy. Reforms still available. § § Instant asset write-off: The immediate include a limit of $10,000 for cash § deductibility of depreciable assets payments to other businesses, no § Companies engaged in R&D activities costing less than $20,000 GST inclusive, deduction for wages or payments to should ensure they maximise their will be extended to 30 June 2019 for contractors where you fail to withhold claims for this financial year and review small business entities (those with an tax, and the reporting of contractor R&D strategies after 1 July 2018. aggregate turnover of less than $10 payments within certain industries. This §§ Businesses that include trusts and million). From 1 July 2019 the threshold increased regulatory burden will force will revert back to $1,000 GST inclusive. companies in their business structure private business to be more diligent in should seek advice on the impact of the deciding who they transact with. §§ Research and development (R&D): reforms to the deemed dividend rules. From 1 July 2018 new rules will limit § § It is also worth noting that phase one of §§ Companies which stand to benefit from the cash benefits available under the the Enterprise Tax Plan announced in R&D tax incentive for businesses with the lower company tax rate should prior year budgets is now in place. This review budgets and timing of income an aggregate turnover less than $20 will see: million. For larger businesses, intensity against the relevant turnover thresholds. § of expenditure thresholds will apply § The lower company tax rate of 27.5% §§ Businesses operating in the security providing a further restriction on claims. become available to more companies, providers and investigation services, with the turnover threshold increasing § road freight transport, and computer § Vacant land: From 1 July 2019, the from $25 million (2017-18) to $50 costs of holding vacant land will no system design industries should seek million from 1 July 2018. However, assistance with setting up systems so as longer be deductible. This includes companies with high levels of passive interest on loans where the land is to easily capture data required for the income should note that proposed new contractor reporting obligations. not genuinely held for the purpose of changes may retrospectively restrict producing assessable income. access to the lower company tax rate, even where the company has some §§ Unpaid trust distributions: For business income and their turnover is businesses operating through a trust, less than the relevant threshold. it is common for the trust to distribute income to a private company thereby §§ The threshold for small business entities accessing the company tax rate. The accessing certain concessions (including ability to pay the distribution to the the instant asset write-off, but not company is however limited where the the CGT small business concessions) trust requires the funds as part of its remains at the increased threshold of business working capital. The treatment $10 million aggregate turnover. of such unpaid trust distributions has

PAGE 6 the business journal BUSINESS EXCELLENCE 2017 Winners Story Fresh and The Finch on hand to AWARDS LAUNCH 2018 launch the 2018 Business Excellence Awards

The Toowoomba Chamber of Commerce Story Fresh won the 2017 Best Regional The Chamber of Commerce has an were joined by 60 sponsors and 2017 Business category and Geoffrey Story was international brand and winning the award winners to launch the 2018 Heritage Bank on hand to speak about the benefits his was really beneficial across the global Business Excellence Awards on 28th May business gained from participating in the supply chain that Story Fresh operates officially kicking off the awards program for awards. in giving us enormous credibility simply this year. through Chamber’s endorsement” Geoffrey “The awards provided the opportunity Story explained. The Business Excellence Awards are all for our business to put some thought about showcasing the very best in business into where we have come from and what Heritage Bank have been long term that this region has to offer and promoting we are trying to achieve in the future. partners of the awards and are the major excellence throughout the business The application process was useful in sponsor again this year standing behind community. The Toowoomba Chamber of prompting us to think strategically and their commitment to actively support Commerce announced a new category for evaluate our business through an objective and encourage a vibrant local business this year – Future Leader of the Year. The process. community. Chamber of Commerce has been running a future leaders program for many years and Winning the award was really beneficial Award nominations open on 18th June the introduction of this category provides to our staff – it was a reward for the hard with applications opening on 16th July – a great opportunity for the recognition of work of our team and the awards gave make sure your business takes advantage excellence amongst our future business us the opportunity to really celebrate our and gets involved this year. The gala awards leaders. successes. dinner will be held at the Empire Theatre on 10th November.

Gabbinbar Homestead and RME supporting the 2018 Business Peter Lock CEO Heritage Bank with Jo Sheppard CEO Chamber of Excellence Awards Commerce at Launch for 2018 BEA toowoomba chamber of commerce PAGE 7 TALKINGMENTAL ABOUT HEALTH IN THE WORKPLACE

One out of four adults and one in five young people are living with Graeme Cowan was instrumental in mental health issues on a daily basis, affecting our families and our helping Gavin Larkin to start RUOK? Day communities on a deep level. It is important we understand how in 2009 and is currently an active Board best to support loved ones dealing with the challenges these issues Director of this extraordinary success story. present. He was recently described by the Australian Financial Review as a “workplace mental Bringing amazing writers and speakers from all over Australia to wellness expert”. Toowoomba on 10 October 2018 – World Mental Health Day - the symposium will provide these writers the opportunity to share their own stories about how mental health affects us as individuals, as families and as a community. Anna-Louise Bouvier has over 30 years’ experience in the wellness field. She The Toowoomba Chamber of Commerce is proud to regularly consults with organisations such support the session titled ‘All Work and No Play… How can as Optus, the ASX, PwC, CBA, ANZ, Vic we improve mental health in the workplace?’ Health, Lendlease, the University of Sydney and UTS. She specialises in making complex Kim McGuinness spent over 20 years health science, simple, accessible, and running business networks, training events highly engaging. and mentoring programs and has had the unique opportunity to observe thousands Lifeline Darling Downs and South West Qld Ltd have been chosen of businesses and the people within as the beneficiary of this event, with funds raised used to provide them. Since selling her previous business, free counselling services for anyone in the community who needs Network Central, Kim has been mentoring it. others on how to build extraordinary businesses with brands that truly speak to Contact Event Organiser Emma Mactaggart at those they serve. [email protected] Troy Morgan is Managing Director and Phone 0438 990 211 CEO of Willows Health Group; the group includes Willows Health & Lifestyle Centre, www.unleashthebeast.net.au Vision Exercise Physiology, Willows Allied Health Suites and Troy Morgan Coaching. SAVE THE DATE: 10TH OCTOBER 2018 Willows Health & Lifestyle Centre won Book your tickets now! Fitness Australia’s inaugural Prize for the Advancement of Excellence in 2013.

PAGE 8 the business journal TOOWOOMBA TRENDING AS THRIVING FOOD POCKET

Toowoomba is quickly becoming the foodie Fonzie Abbott and a cabinet packed with light on the delicious, fresh produce which capital of South East Queensland. It started mouth-watering fresh salads. The Finch is we have available on our doorstop. with the once dark and inconspicuous also now open for dinner Thursday-Saturday laneways being transformed into bustling nights. The rise of the foodie blogger – yes, coffee hangouts. Now we are seeing local everyone is talking about it. Food has been taken to the next level wedding venues providing interactive food This flourishing foodie culture is boosted experiences which is stoking this foodie with interactive food experiences in demand. by the abundance of food blogs which are frenzy. Over the past 5 years, Toowoomba popping up all over town and promoting has seen the overwhelming growth of new One of the main drivers of this foodie all things delicious, scrumptious and cafes and restaurants, the ability for locals frenzy is that people want to know more delectable in the Toowoomba area. The to source food straight from the farmer and about their food. They want to know renown website, Dine Darling Downs (www. our coffee culture now rivals any Melbourne where it comes from, how it was prepared dinedarlingdowns.com.au) created by laneway. and most of all they want to be involved Kristen O’Brien beautifully showcases all Bustling laneway coffee culture – your in the cooking process. Local wedding the cafes, restaurants and dining precincts next cappuccino is literally around the venue, Gabbinbar Homestead has recently located on the Darling Downs. It’s a great corner. introduced a live cooking menu to provide resource particularly for people visiting the wedding guests with an interactive area as they can quickly locate all the must- Gone are the days when you had to trek experience. Guests can engage with the eat spots around town. across town for a decent cup of coffee. chef, learn more about the food which is Today, we are spoilt for choice with a being prepared and most importantly, taste bundle of bustling cafes now calling the flavours from around the world right here in Toowoomba CBD home. The Finch (www. Toowoomba. Furthermore, regular markets thefinch.com.au) is a popular spot on and food events such as Hampton Food Ruthven St with their grind of choice being, Festival allow our local farmers to shine a

Kristen O’Brien and Dine Darling Downs showcasing our foodie The Finch’s grind of choice Fonzie Abbott culture toowoomba chamber of commerce PAGE 9 SMALLA BLOOMING BUSINESS SUCCESS STORY

Blooming Gorgeous opened in 2006 at Blooming Gorgeous take this responsibility for the order and often the flowers are Grand Central Shopping Centre and in very seriously sourcing the very best flowers smaller than shown on the website and 2012 relocated to their current site on the locally, interstate and overseas. Sally and in inferior condition leaving the customer corner of Herries and Hume Streets in the Brett have built a strong reputation on disappointed. Toowoomba CBD. This fabulous business quality, service and going the extra mile. is owned by Brett and Sally Harvey who There have been many achievements for started Blooming Gorgeous with a clear A leader in innovation, Blooming Gorgeous Blooming Gorgeous including winning vision in mind. were the first florist in Toowoomba to offer The Australian Small Business awards in online ordering and their business has 2016 and being named as finalists in 2017 With 20 years’ experience in floristry, grown to 11 staff today. Valentine’s Day and 2018. Sally and Brett are proud to Sally was determined to create a brand, a remains their busiest time of year during have successfully created a brand that is household name and a florist that exceeded which time Darling Downs romantics see recognised across the Darling Downs and expectations in regard to quality of product, Blooming Gorgeous working around the Queensland and are ranked as number 1 in customer service and innovation. And clock creating the most special of rose sales for Interflora in Queensland. together, Sally and Brett have done exactly designs. that! You can follow Blooming Gorgeous on One of the key challenges for their business Facebook and keep up to date with what’s Blooming Gorgeous is about the is ‘online order gathers’ which is where on offer for when you need that perfect experience, from ordering the flowers you google a florist thinking you are gift. Congratulations Blooming Gorgeous – to receiving the flowers, the flowers are ordering from a REAL florist, but you are you are an inspiration for the Toowoomba designed and presented the Blooming actually placing your order with a website business community. Gorgeous way. Customers rely on their business who then passes your order onto florist to express an important emotion a florist to make and deliver the flowers. Visit Blooming Gorgeous online: for them through the gift of flowers and The website business retains a commission www.bloominggorgeous.com.au

Blooming Gorgeous Owner Sally Harvey Miss Blooming Gorgeous

PAGE 10 the business journal MAKE CHANGE HAPPEN IN YOUR BUSINESS. MAKE IT PERSONAL.

In today’s rapidly changing world, your Research shows the number one obstacle Here at Power Tynan we knew we wanted business needs to adapt quickly to survive, to success for major change projects is to implement new ideas and create change let alone prosper. employee resistance. For an initiative that would stick and drive our business into to succeed you need to make change the future. To help facilitate that process, Whether your business needs to integrate personal. No project can be delivered on we have utilised the services of SeeChange new IT software, or transition through a time and on budget without people to drive for a number of years through a variety of merger or a restructure, create a shift in it. leadership and change programs. This has strategic direction, or improve systems resulted in massive change for our business, and processes, it must have the ability to “People can do amazing things if the greatest result being the ‘buy in’ and change. only they are given the chance.” engagement of the whole team as to where we are heading and how we operate our In business we call these major changes Employees need to feel supported and business. This engagement has had a big, projects. encouraged to adjust their behaviours so positive impact on our bottom line.” that they can do their jobs differently. If > Every Change is a Project these individuals are unhappy, disengaged Amanda Kenafake CEO, Power Tynan > Every Project is a Change or overwhelmed then you are likely We will support you to make change to fail. By properly integrating project When delivering your projects have you happen. management with change management ever experienced: you can create a positive foundation for §§ Your projects going over time – change that will ensure you project’s long- problems sticking to the schedule, term success. budget and timelines? The PROSCI solution §§ Managers and supervisors who resist the PROSCI is a world leader in change changes you need to make happen? management research. This research drives §§ People who critique the project even the PROSCI methodology that supports though they don’t fully understand the individuals in the transition process project or its outcomes? to effectively help them embrace and adopt change. We are accredited PROSCI §§ People who say they are on board, but facilitators which means we are trained in then ‘white ant’ the process behind the the unique PROSCI approach that offers scenes? a broad suite of tools that give you the flexibility to tailor a change management §§ People who won’t even entertain the solution that fits your business. ‘new way’ of doing things because of how badly projects have been done in “Since working with SeeChange Consulting, the past? we have gone ahead in leaps and bounds. Maria and Tracy, SeeChange Consulting

Tracy Cooper and Maria Nolan Directors - SeeChange Consulting Email: [email protected] Phone: 07 3902 1002 www.seechangeconsulting.com.au

toowoomba chamber of commerce PAGE 11 INLAND RAIL – THE SOLUTION TO AUSTRALIA’S FREIGHT CHALLENGE

On track with Inland Rail

Inland Rail is a once-in-a-generation } Infrastructure Australia identified Inland Rail as a ‘Priority Project’, confirming project connecting regional Australia to the Australian Government its positive economic and financial benefits to to domestic and international markets, regional communities, industry and the national economy. transforming the way we move freight around the country. It will complete the } 10-year delivery schedule divided into 13 individual projects across Victoria, ‘spine’ of the national freight network New South Wales and Queensland. between Melbourne and Brisbane via } Concept Assessments completed for 11 projects and more advanced feasibility regional Victoria, New South Wales and assessments completed for two NSW priority projects. Queensland. } In formal planning approvals phase for four greenfield projects in Queensland: This new 1,700km line is the largest freight NSW/Qld Border to Gowrie, Gowrie to Helidon, Helidon to Calvert, and Calvert rail infrastructure project in Australia. to Kagaru. It will connect our farms, mines, cities } Construction commencing on the Parkes to Narromine project and ports to global markets and will second half–2018. support Australia’s four richest farming regions, provide supply chain benefits and } By late 2018, the remaining 12 Inland Rail projects will be in formal planning substantial cost savings for producers. approvals phase. In 2017, the Australian Government } The 126km section from Toowoomba to Kagaru in Queensland, including selected the Australian Rail Track large-scale tunnelling, will be delivered through a Public Private Partnership Corporation (ARTC) to deliver the (PPP). multi-billion dollar infrastructure in } Hosted 1,500+ stakeholder engagement events and technical workshops partnership with the private sector. with local communities, Indigenous groups, landowners and councils along the The Government has committed $9.3 Inland Rail alignment. billion to deliver Inland Rail. Construction } Over 700 land access agreements in place, as at end April. on Inland Rail will commence in 2018 building on significant progress made } By late–2018, there will be dedicated Inland Rail offices in Sydney, Brisbane, in 2017, including early supporting Toowoomba, Lockyer Valley, Parkes and Melbourne. works. Inland Rail is expected to be fully } Tony Lubofsky appointed as PPP Director to further develop the PPP planning operational in 2024/25. work already undertaken by ARTC. } Richard Wankmuller appointed as CEO Inland Rail in April 2018.

At its heart, Inland Rail is about getting products to consumers more efficiently and safely. The first train is scheduled to operate in 2024-25 and each 1,800m train on Inland Rail will take the same volume of freight as 110 B-double trucks.

inlandrail.com.au Delivering Inland Rail The Case for Inland Rail DARWIN A delivery schedule has been developed ARTC and PricewaterhouseCoopers prepared a detailed economic analysis of the for Inland Rail, including time to obtain all benefits and costs of Inland Rail. We found that: planning and environmentalCAIRNS approvals and } With Australia’s population } Inland Rail offers a decisive step completed construction. projected to increase by 11.8 change in capacity, capability and million people by 2047, productive interoperability of the national freight freight networks, ports and other rail system. critical infrastructure are the key } Inland Rail will intersect the East-West to efficient supply chains and to corridor at Parkes better connecting all Australia’s competitiveness. BRISBANE state mainland capitals. } It is estimated the transport and } With Inland Rail offering a road logistics sectors of the Australian competitive service, rail market share economy contribute 14.5% of PERTH PARKES NEWCASTLE from Melbourne to Brisbane would SYDNEY gross domestic product (GDP), ADELAIDE increase from 26% in 2013-14 to 62% with Australia’s supply chain worth by 2049-50. MELBOURNE an estimated $150 billion every year. INLAND RAIL – THE SOLUTION TO } Inland Rail will serve a variety } Inland Rail is projected to increase of freight markets, not just Australia’s GDP by $16 billion AUSTRALIA’S FREIGHT CHALLENGE Melbourne-Brisbane with significant during construction and over its By 2021 demand from regional commodities first 50 years of operation. Public Private Partnership and interstate freight. } Up to 16,000 jobs will be created (PPP) established and } Inland Rail will be a catalyst for other DARWIN during construction and 700 construction commenced on complementary investments in the ongoing jobs once operational. On track with Inland Rail the most technically challenging supply chain including new multimodal portions of the alignment. } Inland Rail has an economic terminals, processing facilities and Inland Rail is a once-in-a-generation } Infrastructure Australia identified Inland Rail as a ‘Priority Project’, confirming CAIRNS benefit cost ratio of 2.62. distribution centres. project connecting regional Australia to the Australian Government its positive economic and financial benefits to to domestic and international markets, regional communities, industry and the national economy. transforming the way we move freight Inland Rail service offering around the country. It will complete the } 10-year delivery schedule divided into 13 individual projects across Victoria, New South Wales and Queensland. When we started work on ‘spine’ of the national freight network Inland Rail we sought input between Melbourne and Brisbane via } Concept Assessments completed for 11 projects and more advanced feasibility BRISBANE from customers, rail users and < 24 regional Victoria, New South Wales and assessments completed for two NSW priority projects. other key stakeholders to HOURS Queensland. help us form the Inland Rail } In formal planning approvals phase for four greenfield projects in Queensland: Transit time This new 1,700km line is the largest freight service offering. NSW/Qld Border to Gowrie, Gowrie to Helidon, Helidon to Calvert, andPERTH Calvert PARKES NEWCASTLE rail infrastructure project in Australia. SYDNEY to Kagaru. ADELAIDE It is central to Inland Rail It will connect our farms, mines, cities } Construction commencing on the Parkes to Narromine project and reflects the priorities and ports to global markets and will MELBOURNE second half–2018. of freight customers for a support Australia’s four richest farming road competitive service. 98% regions, provide supply chain benefits and } By late 2018, the remaining 12 Inland Rail projects will be in formal planning It will deliver competitive substantial cost savings for producers. approvals phase. pricing, 98% reliability, Reliability Freight available By 2025 when the market wants In 2017, the Australian Government } The 126km section from Toowoomba to Kagaru in Queensland, including a transit time between Inland Rail will have double selected the Australian Rail Track large-scale tunnelling, will be delivered through a Public Private Partnership Melbourne and Brisbane of stacking capability along the Corporation (ARTC) to deliver the (PPP). less than 24 hours and freight full Melbourne to Brisbane multi-billion dollar infrastructure in that is available when the } Hosted 1,500+ stakeholder engagement events and technical workshops route and first trains running. partnership with the private sector. market wants. with local communities, Indigenous groups, landowners and councils along the Price The Government has committed $9.3 Inland Rail alignment. The service offering is underpinned by the key billion to deliver Inland Rail. Construction technical characteristics outlined below. } Over 700 land access agreements in place, as at end April. on Inland Rail will commence in 2018 building on significant progress made } By late–2018, there will be dedicated Inland Rail offices in Sydney, Brisbane, in 2017, including early supporting Toowoomba, Lockyer Valley, Parkes and Melbourne. Inland Rail – Key technical characteristics that underpin the service offering works. Inland Rail is expected to be fully } Tony Lubofsky appointed as PPP Director to further develop the PPP planning operational in 2024/25. work already undertaken by ARTC. Train Length 1800m with future proofing for ultimate 3600m train length } Richard Wankmuller appointed as CEO Inland Rail in April 2018. Axle Load / Max Speed 21 tonnes @ 115km/h, 25 tonnes @ 80km/h, with future proofing for 30 tonnes @ 80km/h

At its heart, Inland Rail is about getting products to consumers Double Stacking 7.1m clearances for double stack operation more efficiently and safely. The first train is scheduled to operate Interoperability } Full interoperability with the interstate mainline standard gauge network in 2024-25 and each 1,800m train on Inland Rail will take the same } Dual-gauging in Queensland to provide for connectivity to the Queensland narrow gauge regional network volume of freight as 110 B-double trucks. } Connections to the NSW Country Regional Network to provide for standard gauge connections to the ports of Melbourne, Port Kembla, Sydney, Newcastle, Brisbane, Adelaide and Perth. IR_0254 inlandrail.com.au 1800 732 761 IS IT SOMETHING IN THE WATER

Is it something in the (award-winning) determination to hold their home patch community through higher waste disposal water? Toowoomba is home to a growing and by finding new efficiencies through costs. stable of family owned and operated technology. The company introduced businesses that have found success wheelie bins to Toowoomba in 1985. The While the cost of general waste and mixed nationally and internationally. Last year first single-driver collection truck came into recycling is expected to rise sharply, J.J. Richards & Sons joined those ranks. service in Toowoomba in 1992 and curbside diversion of cardboard and organics is With new operations in the Northern recycling followed just a few years later. In a sensible way to limit the impact by Territory and Western Australia, the 2013 J.J. Richards built Toowoomba’s first removing volume and weight from your company now offers waste management and only waste transfer station, which now waste stream. Materials such as cardboard services Australia-wide and in New Zealand, diverts 5,000 tonnes of waste away from and food waste won’t be subject to a waste employing more than 2,200 people. our city every month, to be used for clean levy if they are recycled or reused. energy generation or recycling. J.J.Richards’ expansion story began here in “Our flagship facility in Toowoomba is well 1962 with the company’s first Queensland “Toowoomba was the springboard for equipped to offer the full suite of waste municipal waste contract to collect rubbish everything that followed” said Phil Richards, diversion technologies to get ahead of and nightsoil. As the company’s home base, third generation company director. “And rising costs” Phil Richards explains. “We’ve Toowoomba quickly became a place where it’s home. I grew up here and so did this continued to invest in new technology the latest technologies and innovations business that now competes with big and in 2018 that means our customers were brought to market. The first decade multinationals and often wins. We’re proud can prepare for the waste levy by reducing saw the introduction of the first front- of where we’ve come from” waste going to landfill”. loading collection truck and the first paper J.J. Richards & Sons will host Business @ and cardboard recycling service. The waste industry is entering uncertain times with rapid change affecting recycling Dusk this September during the Carnival The Toowoomba waste contract has been and with the Queensland Government of Flowers. Look out for details in Chamber contested and won by J.J. Richards’ five committing to a waste levy. These changes news and on our website. times since. Each win the result of a dogged will impact everyone in the business

Providing Total Waste Management Solutions Prepare for the new waste levy - contact our waste specialist today! 4634 1062 www.jjrichards.com.au

PAGE 14 the business journal THE IMPACT OF DIGITAL ECONOMY

Disruption... disruption... disruption. We about it online. Simply offering a great paramount and as of February this year, hear a lot about it and it makes sense when product or service is not always enough, legislation surrounding data ownership you think about the Ubers of the world, but businesses need to be active in the digital and the implications of breaches of this how is the digital economy really impacting market to continue to grow. legislation affects many businesses in small to medium businesses? Based on a serious way. Businesses must have a conversations we have every day with our Access to real time data is changing the plan on how to protect themselves and clients, we can assure you that it is in ways lives of business owners. Businesses a base level understanding of the risks that could never have been imagined just a are able to check in regularly on their of cyber security. The risk is real with short time ago. performance, using dashboards and up to malicious cyber activity against Australian the minute reporting to enable decision organisations continuing to increase in Markets have opened and businesses making in real time. With systems in the frequency, scale, sophistication and severity. can operate far beyond the geographical cloud, businesses have so much more boundaries they once faced. However, the flexibility and are not tied to a desk for In summary, the digital economy is reality is that building a digital presence their office work. Business owners are able impacting businesses in more ways than isn’t something that you do once and set to work remotely, invoice on the spot, pay could have previously been imagined. and forget. Websites have to be updated bills while out and about and with digital Opening up markets, regions and access regularly, they need to be easy to look at on storage of documents they do not need to to information is helping businesses grow, a mobile device and customers expect that spend the weekend filing papers. but it comes with its own set of challenges businesses engage with them using social – the only guarantee we can provide is that media on a regular basis. The 2018 Telstra On the downside, there are challenges change will continue in this digital world Small Business Intelligence report found with working in a digital economy. Simply we are in. that 62% of customers will stop considering keeping up to date with changes is hard. a business if they can’t find information The protection of customer information is

Annie Smith, Senior Advisor - Power Tynan toowoomba chamber of commerce PAGE 15 MOREJOIN THE AIR MOVEMENT SERVICES TO ATTRACT FOR OUR COMMUNITIES

An innovative campaign designed to A business taking the pledge will benefit §§ A certificate to display, promoting your support the growth of air services to the from a number of co-operative marketing role in growing air services for our Darling Downs region launched on 25 May initiatives, which will include: community. 2018. §§ 1 x Qantas Business Rewards To become an Individual Pledge partner, By taking the I Fly Toowoomba Pledge you Membership* (*limited offer). simply take the pledge online & submit too can join the community movement to your 15 second ‘I fly Toowoomba because...’. § attract more air services to our beautiful § Your company logo in 2 x I Fly Then sit back and enjoy the satisfaction of region. Toowoomba supporters adverts in the knowing that you are helping to grow air Toowoomba Chronicle. services for your community. You will be pledging to use the services at § Toowoomba Wellcamp Airport whenever § Use of the ‘From Toowoomba to the Let’s grow BRAND TOOWOOMBA! possible and to tell your inbound visitors World’ brand on your company’s about how easy it is to fly direct to corporate collateral, email signatures Toowoomba! and Social Media channels - let’s grow BRAND TOOWOOMBA! Support of the flights that we have today § for the region, helps us to keep them and § Your company logo and 50-word supports the Airport’s advocacy for more testimonial on why you prefer to fly services and more routes. Join others Toowoomba added to our website for 12 who believe in Toowoomba, the Darling months. Downs and the rest of our stunning region, §§ Professional support and advice on how and who believe we deserve excellent to maximise value from your business connectivity for our communities. travel spend.

With your help Toowoomba Wellcamp §§ A dedicated e-News. Airport can grow air services for an even better connected region.

I FLY TOOWOOMBA

Join the growing community movement powered by people who believe in our region, and who believe Toowoomba and the Darling Downs deserves excellent connectivity for our community. Become a local legend and take the I Fly Toowoomba pledge online today! It is free and a fun way to show your support to grow air services for your community! Head to www.wellcamp.com.au and follow the link to I Fly Toowoomba to take the pledge!

1511 Toowoomba-Cecil Plains Road Wellcamp Qld 4350 www.wellcamp.com.au @toowoombawellcampairport #fromtoowoombatotheworld

PAGE 16 the business journal AIRNORTH AVIATION MILESTONE

In what is a poignant milestone in region. Today, Airnorth operates over 26 residents, but also supports various Australia’s aviation and business history, flights a week in-and-out of Toowoomba’s charities, organisations and causes based in Airnorth is due to celebrate their 40th Wellcamp Airport, offering local residents a the Toowoomba region. In 2017, Airnorth anniversary on July the 4th this year. convenient alternative to Brisbane Airport. donated over $63,000 in in-kind donations This feat not only cements the airline’s As a proud supporter of the Darling Downs to a variety of organisations, including: position as Australia’s second-longest region, Airnorth enables residents to Give Me 5 for Kids, The Business disABILITY running airline, but our position as a connect to multiple destinations across the Awards, Hope Horizon, Red Rose Fund proud Australian-based business since our country. Whether travelling for business Inc., Toowoomba Hospice, Tourism Darling inception in 1978. or leisure, Airnorth offers customers a Downs and more. convenient schedule to Darwin, Cairns, Born and bred in the Top End of Australia, Townsville and Melbourne. As Airnorth reflects upon an impressive Airnorth prides itself on supporting history this year, the airline remains businesses and regional communities. Customers are warmly welcomed on board committed to looking forward. As a proud For 40 years, the airline has contributed to our E170 jet by friendly cabin crew, and supporter of the Darling Downs region, the economies to which it operates to and receive a full-service experience: complete Airnorth strives to continue to build strong from through job creation, utilising local with 20kg checked luggage, complimentary relationships with local businesses and suppliers and supporting worthy initiatives refreshments, and comfortable leather seats residents within the Southern Queensland for local governments, charities and in a two-by-two configuration. region. businesses. As a codeshare partner with Qantas, To make sure you are up-to-date with all the Airnorth’s relationship with Toowoomba’s Airnorth passengers are also eligible to latest Airnorth news and air-deals, sign up Wellcamp Airport began in 2016, with earn Qantas Frequent Flyer travel points on on our website, airnorth.com.au. You can the airline’s first direct jet service into selected flights across the Airnorth network. also follow us on Facebook and Instagram Melbourne. This marked the start of a on @AirnorthAu. strong and supportive relationship between Not only does Airnorth provide safe, reliable Airnorth and the Southern Queensland and affordable travel to Toowoomba

OPEN FOR BUSINESS Airnorth connects small businesses to new customers, departing Wellcamp Airport.

FLY TO MELBOURNE, TOWNSVILLE CAIRNS AND DARWIN

For more information, go to www.airnorth.com.au or call 1800 627 474

toowoomba chamber of commerce PAGE 17 WORLD CLASS PROTECTION FOR TOOWOOMBA’S DATA

Toowoomba businesses: how safe is attracted national and international your data? attention from businesses large and small, with its benefits of scalability, Local SMEs looking to secure critical sustainability and security. business information now have a new, internationally certified and cost- “Businesses of all sizes need to know competitive offering located in the heart of exactly where and how their data is being the Garden City. stored and that they have fast and reliable connectivity, to access their data as and April’s opening of FKG Group’s $40 million when they need it,” he said. Pulse Data Centre at Pipe St, Wellcamp has given local businesses access to the kind “The reality is that IT drives your entire of world-leading technology previously business and its safe storage is critical only available in capital cities. to your business operations. Pulse Data Centre gives Toowoomba businesses the The first regional Uptime Certified tier III ability to reduce risk, enhance security and data centre of its kind in Australia, the new gain easier access to their data.” centre follows the global trend of having data centres located in regional areas, Having welcomed visitors including with access to economical power, land and the Australian Prime Minister, Malcolm building costs. Turnbull to the new centre, Pulse Data Centre has helped put Toowoomba on the A number of local SMEs have already taken map as a regional centre of innovation. advantage of the new centre to secure and manage their data, attracted by its high “Local businesspeople, larger corporate level of security as demonstrated by its tier IT specialists and even the prime minister III certification and globally recognised have commented on the facility’s technology products. incredibly high standard of security and amazing infrastructure. Anyone looking for For SMEs, relying on their own backups of capacity in this area should definitely take data or having their racks in the cupboard the time to tour the centre and see first- or servers sitting under their desk is highly hand the quality of this world-class data risky. Studies show that a majority of small centre here in Toowoomba,” Blunt said. businesses never recover from catastrophic data loss caused by an event such as fire or For more information on Pulse Data flooding. Centre, visit www.pulsedc.com.au Pulse Data Centre’s General Manager, Peter Blunt said the new centre had

PAGE 18 the business journal NEW REGULATIONS FOR LABOUR HIRE SERVICES

The Queensland Government recently Penalties who is not covered by an industrial new legislation known as the Labour Hire instrument; Licensing Act 2017 (Qld) (LHLA). The LHLA Fines apply. You can be fined up to a § has been created to regulate the labour hire maximum of approximately $131,000 for An in-house employee of a provider who industry. an individual (or three years imprisonment) is supplied on to undertake work for a and $380,000 for a corporation for third party on a temporary basis on one Who Needs a License providing labour hire services without a or more occasions. licence. If you provide labour hire services (the If you require assistance with determining provider) to a third party as part of the If I apply for a licence, will I the LHA is applicable to your business, then ordinary course of your business then you automatically be granted one please do not hesitate to get in contact with need a labour hire licence. a member of the CG Law workplace team. No. The chief executive has discretion not The following persons provide labour hire to grant a licence to a person (for example), From 16 April 2018, all existing labour hire services (for example): if the person is not a fit and proper person service providers who provide workers in to provide labour hire services. Queensland, have only 60 days to lodge an 1. A contractor who supplies workers to a application for a licence. farmer or fruit grower to pick produce; What do the Regulations Say

2. A group training organisation or The Regulations provide further guidance principal employer that supplies an as to how the LHLA is to be interpreted. apprentice or trainee to an employer; Importantly, the Regulations identify a 3. An employment agency who on-hires number of prescribed classes of worker who temporary staff to a business. will not be a “worker” for the purposes of the LHLA. For example: Exclusions apply. One such exclusion is a person who enters into a contract to carry § An employee whose wage earnings out construction work, and then engages exceed the high-income threshold, subcontractors to carry out that work. currently $142,000 per annum, and

toowoomba chamber of commerce PAGE 19 CHAMBER NETWORKING EVENTS BUSINESS@DUSK

L-R Carl Rallings (USQ), Jo Sheppard (Toowoomba Chamber of Commerce) and Steve Price (WestFund Health Insurance)

L-R Danny McAuley (Accession3), David Janetzki (Member for Toowoomba South) and Peter Hickmott (West-Star Motors)

Lucy Ward (McNab) and Tessa McCredie (USQ)

L-R James Noble and Mark Oliphant (Toowoomba Grammar School) and Simon Lees (TACAPS)

L-R Cassandra Hunter, Maree Parsons and Jo Capp (The Event Group), Anna and Louise (SQRH), Ingrid Moffatt (TAFE QLD)

L-R Di Balke and Kathleen Hart (Grand Central Shopping Centre), Suzanne Stehr (APM) and Cathie Joseph TAFE QLD)

L-R Kate Ruijter (Classic Beauty Therapy), Arthur Carpenter (Colliers L-R John Wagner (Wagner Group), Sara Hales (Toowoomba International Toowoomba) Wellcamp Airport) and Glen Azar

PAGE 20 the business journal JANUARY BUSINESS@DUSK USQ | FEBRUARY BUSINESS@DUSK WELLCAMP AIRPORT MARCH BUSINESS@DUSK THE CHRONICLE | APRIL BUSINESS@DUSK RASQ | MAY BUSINESS@DUSK THE DOWNS CLUB

L-R Daniel McNamara (Ray White Real Estate), Stan Moffatt, Lauren Exelby and Zac Bichel (Magnify Wealth)

L-R Katherine Nguyen (Power Tynan), Deb Hanfeld (The Chronicle), Mike Turley and Dan Dwan (Colliers International)

L-R David Snow (Peter Snow Real Estate), Mark Parfitt (Ouch Back Osteo) & Rowan Gosstray (The Chronicle)

L-R David Masefield (Toowoomba Start Up), Member for Groom Hon. John McVeigh and Wendy Agar (Sunrise Way)

L-R Peter Lock (Heritage Bank), Mayor Paul Antonio (TRC), Chanele Lucht (Toowoomba Wellcamp Airport) and Damon Phillips (RASQ CEO)

L-R Steven Spurgin (White Label Management), Adele Spurgin (Team Building Agents) and Chris Black (Fortress Financial)

L-R Crystal Wagner (Joe Wagner Group), Kathy Ryan (Darling Downs L-R Amy Thompson (Monkey Business Catering), Craig Irwin (Range Tarpaulins) & Nick Wagner (Joe Wagner Group) Lawyers), Kristina (Monkey Business Catering) toowoomba chamber of commerce PAGE 21 FAIR WORK’S 3.5% MINIMUM Focus HR won the Champion Business Services Award at the WAGE INCREASE Australian Small Business Champion Awards 2018! It’s great to WHERE DO WE GO FROM HERE? see a local company being recognized on the global stage!

Most businesses are reeling from the recent This is where great Strategy and HR can give start with is ‘what is our industry and announcement of a 3.5% increase to Award your business true return on investment what work do we predominantly do?’ pay rates. While we can jump up and down in building a robust, powerful team able as much as we want, the unfortunate truth to face any challenges. So once you’ve 2. What classification are my employees is that these minimum pay rates are a legal hurdled the compliance barrier, we’d love required to operate at? Are they requirement. to share our experience on how to do this labourers or tradespersons; (give us a call!) administrators or managers? So what do we do? Well – get compliant for one (more about that soon); but it might On to Compliance... 3. How many hours do they work per also be time to look beyond the simple ‘I week? Are your standard hours 38 per pay you a standard wage, you turn up from Now is the time to check your compliance week or more like 50 and what penalty 9 to 5 and do your job’ equation. with the Award/s that apply in your rates apply to that? business through a wage compliance. If a 3.5% cut into your profit margin is more Why conduct this check? In the scariest of 4. What allowances am I required to pay than you can absorb, and competition terms, the failure of a company to pay their under the Award? (these can be tricky – means you can’t just up your prices, then staff correctly, or not agreeing to terms of don’t just presume no allowances apply) let’s look at this from a different angle. Do employment in writing, can result in fines 5. Am I already paying far enough above you have the systems in place to ensure of up to $63,000 for the business and Award to cover all of this at the new that your team (who, by the way, are not as $12,600 for individuals (e.g. Directors/ minimum pay rate? (if so, you are not upset about the increase as you are) are as Owners/Managers), as well as potential obliged to pass on the 3.5% increase) productive as they can be and performing common law claims brought by employees at their best? Do you have the kind of to pay outstanding entitlements. Take action, free self-compliance tool vision, strategy and goals in place that your 5 steps to compliance To take the next step, we’ve got a template team is striving to achieve? Do you have free of charge for you! Designed to give you people who know what they need to do, 1. What Award applies (if any)? This peace of mind with your employee records, how they need to do it and how well it has question can be determined by a find it here:www.focushr.com.au/hr- to be done? number of factors but a good place to services/compliance/

www.focushr.com.au Your local experts making the exceptional attainable.

Human Resources | Leadership & Team | Workplace Health & Safety | Strategy & Execution

PAGE 22 the business journal DEVELOPING & EMPOWERING FUTURE LEADERS

Future Leaders is an initiative of the §§ Quarterly Engagement – Future confidence to succeed. Chamber’s Toowoomba Chamber of Commerce which Leaders Connect are abuzz with energy Business Excellence Awards program targets the city’s younger professionals and and enthusiasm, and offer great has announced the addition of “Future business people empowering our business opportunities to meet, connect and grow Leader of the Year” category to celebrate leaders of tomorrow. in an informal yet structured setting up and coming leaders in our business as well as gain access to national and community. CONNECT | GROW | LEAD global expertise through an exciting range of guest speakers. For more information on upcoming events, §§ More Than Networking – innovative visit our online calendar or email § opportunities for members to network § Professional Development – focused [email protected] amongst their peers, establish a strong on growing skills and boosting local presence and develop ongoing engagement, Future Leaders provides Membership to Future Leaders is included business relationships. a forum for growth across personal and in your business’ Chamber Membership. professional platforms including the § § Mentor Program – grow perspectives Future Leaders Boardroom Lunch series. and build meaningful connections Proudly Supported by: through sharing experience and wisdom §§ Supporting Future Business Leaders from local leaders within Toowoomba’s – recognise and unleash the potential Chamber of Commerce community. within themselves, giving them the

toowoomba chamber of commerce PAGE 23 BUSINESS TOURISM IS EVERYBODY’S BUSINESS

Although most of their activities often we are seeing an increase in the number Not only do business visitors contribute to go on behind closed doors, business of companies choosing Toowoomba as the the sustainability and longevity of small tourists are important for the prosperity location of their national and state-wide business, they are growing in numbers. and sustainability of small to medium conferences. enterprises SMEs in Toowoomba. Since 2012, the number of business When the corporate expense account is tourism visitors has increased by Business visitors stay the longest and spend open, local SMEs benefit such as motels, approximately 9% and whilst this is the most when compared to the leisure restaurants, the professional services sector, positive, there is a significant opportunity sectors of holiday and VFR visiting friends cleaning and transport companies just to here to grow this market further. The and relatives, according to the state’s peak name a few. The accommodation industry Toowoomba Region is well appointed for tourism organisation, Tourism and Events reaps the greatest benefit from business business events with 80 venues and over Queensland (TEQ). visitors who account for a third of all 2017 2,000 accommodation rooms. visitor nights, nearly six percent more than Business visitors comprise individual the holiday sector. For further information about TEQ’s travellers as well as business groups tourism data visit: teq.queensland. from associations, sporting, corporate Business visitors contributed approximately com/research-and-insights/domestic- or government organisations getting over $206 million to the region in 2017, research or if you are planning a together for meetings, conferences, trade with Toowoomba receiving most of this conference in Toowoomba take a look shows, workshops, seminars or training. economic boost, due to its concentration at www.toowoombaconferences.com. With the air connectivity now provided of projects as well as meeting and au or contact the Toowoomba Chamber of through Toowoomba Wellcamp Airport, accommodation facilities. Commerce.

Business visitors meet, eat, stay and play in our region, providing a $200 million economic boost to SMEs in 2017.

PAGE 24 the business journal The Toowoomba Chamber of Commerce is one of Queensland’s largest WHY JOIN regional Chambers. Together we represent a significant voice and as a group we can make a positive difference for our local business community.

Contact our Chamber team today to learn more on how we can help you. We CHAMBER? work for business. Email: [email protected]

MEET YOUR CHAMBER TEAM

JO SHEPPARD ANNA MEREDITH LOUISE VENZ Chief Executive Officer Membership & Events & Admin Officer Marketing Officer E: ceo@toowoomba E: admin@toowoomba chamber.com.au E: events@toowoomba chamber.com.au chamber.com.au toowoomba chamber of commerce PAGE 25 OUR VALUEDSPONSORS

Foundation Sponsor Platinum Sponsors

Gold Sponsors

GCSC0241b GC business card 55x90_FA.indd 1 2/08/2016 4:11 pm

Silver Sponsors Federal Budget Event Partner

Media Sponsors

PAGE 26 the business journal TOOWOOMBA SECOND RANGE CROSSING DRIVING THE FUTURE

The Toowoomba Second Range Crossing (TSRC) is more than just an iconic infrastructure project — it is a vital link in the future of Australia’s freight network.

Providing a reliable and efficient freight route, the TSRC will increase Queensland’s competitiveness and contribute more than $2.4 billion in economic and productivity gains for Regional Australia over the next 30 years

Linking the Port of Brisbane with areas of high agricultural and resource productivity, the TSRC will provide long term economic gains for Queensland

With national freight numbers predicted to double by 2030, the TSRC ensures Australia has a network that can support growth

Improving access to employment opportunities, health and education, the TSRC is driving sustainable regional communities and economies

STAY IN TOUCH 1800 198 878 a.o .CRSTsuxen@ofni .moc ua www.nexustsrc.com.au Facebook NexusTSRC PRINTING & DIRECT COMMUNICATION SPECIALISTS Greenridge is one of Australia’s most modern and well equipped printeries, distributing quality print material nationwide. Our clients enjoy high quality printing with great service.

CREATE PRINT CONNECT Phone 1300 663 585 Web www.greenridgegroup.com.au Email [email protected]

THE JOURNAL BUSINESS VOLUME 2

TOOWOOMBA CHAMBER OF PO Box 3629, Toowoomba OFFICE HOURS: COMMERCE & INDUSTRY Queensland 4350 8:30am - 4:30pm Monday to Friday 353 Ruthven Street, 07 4638 0400 (Access via Russell Street) PH 78 423 372 476 Toowoomba Qld 4350 ABN