Information Technology Management 14

Total Page:16

File Type:pdf, Size:1020Kb

Information Technology Management 14 Information Technology Management 14 Valerie Bryan Practitioner Consultants Florida Atlantic University Layne Young Business Relationship Manager Indianapolis, IN Donna Goldstein GIS Coordinator Palm Beach County School District Information Technology is a fundamental force in • IT as a management tool; reshaping organizations by applying investment in • understanding IT infrastructure; and computing and communications to promote competi- • ȱǯ tive advantage, customer service, and other strategic ęǯȱǻȱǯȱǰȱŗşşŚǼ ȱȱ ȱ¢ȱȱȱ¢ǰȱȱ¢Ȃȱ not part of the steamroller, you’re part of the road. ǻ ȱǼ ȱ ¢ȱ ȱ ȱ ęȱ ȱ ȱ ¢ǯȱȱȱȱȱ ȱȱ ȱ- ¢ȱȱȱȱȱǯȱ ǰȱ What is IT? because technology changes so rapidly, park and recre- ation managers must stay updated on both technological A goal of management is to provide the right tools for ȱȱȱȱǯ ěȱ ȱ ě¢ȱ ȱ ȱ ȱ ȱ ȱ ȱȱȱȱ ȱȱȱǰȱȱǰȱ ȱȱȱȱȱȱǯȱȱȱȱ ǰȱȱȱȱ ȱȱ¡ȱȱȱȱ recreation organization may be comprised of many of terms crucial for understanding the impact of tech- ȱȱȱȱǯȱȱ ¢ȱ ȱ ȱ ȱ ȱ ǯȱ ȱ ȱ ȱ ȱ ȱ ǯȱ ȱ - ȱȱęȱȱȱ¢ȱȱȱȱ ¢ȱǻ Ǽȱȱȱȱ¢ȱ ȱȱȱȱ ǰȱ ȱ ȱ ȬȬ ȱ ȱ ȱ ȱȱǯȱȱȱȱȱ ¢ȱȱǯȱȱ ȱȱȱȱ ȱȱ¡ȱȱȱȱȱǻǰȱŗşŞśǼǯȱ ȱȱȱȱȱȱĞȱȱȱȱ ǻȱ¡ȱŗŚǯŗȱ Ǽǯ ě¢ȱȱȱȱǯ Information technology is an umbrella term Details concerning the technical terms used in this that covers a vast array of computer disciplines that ȱȱȱȱȱȱȬȬęȱ ȱȱ permit organizations to manage their information ǰȱ ȱ ȱ ȱ Ȭȱ ¢ȱ ǯȱ¢ǰȱȱ¢ȱȱȱ ȱȱ ǯȱȱȱȱȱȬȱ¢ȱ a fundamental force in reshaping organizations by applying ȱȱ ȱȱ ȱ¢ȱȱȱȱ investment in computing and communications to promote ȱȱ¢ǯȱ ȱȱȱȱ ȱȱ competitive advantage, customer service, and other strategic ȱ ǻȱ ȱ ŗŚȬŗȱ ęȱ ȱ DZȱ ęȱǻǰȱŗşşŚǰȱǯȱřǼǯ ȱ Ǽǯ ȱ¢ȱǻ Ǽȱȱȱȱȱ ȱȱȱęȱȱȱ¢ȱȱ ȱ¢ǯȱȱȱȱȱ ȱȱ ȱȱ ȱȱȱȱ ȱ¢ȱ ȱȱǯȱ ȱ¢ǰȱ ȱȱ ȱDZ ȱȱȱȱǯȱ ȱȱȱȱǯȱ It lets people learn things they didn’t think they could • ȱȱȱ¢ǵ ȱǰȱȱǰȱȱȱǰȱȱȱȱȱǯȱ • the manager’s responsibilities; ǻȱǰȱȱ¡ȱĜȱȱĞǰȱȱ • information resources; ǷȱǯȱȱȱřŗǰȱŘŖŖŞǰȱ • disaster recovery and business continuity; ȱĴDZȦȦ ǯ ǯǼ Information Technology Management 305 Exhibit 14.
Recommended publications
  • Bioinformatics 1
    Bioinformatics 1 Bioinformatics School School of Science, Engineering and Technology (http://www.stmarytx.edu/set/) School Dean Ian P. Martines, Ph.D. ([email protected]) Department Biological Science (https://www.stmarytx.edu/academics/set/undergraduate/biological-sciences/) Bioinformatics is an interdisciplinary and growing field in science for solving biological, biomedical and biochemical problems with the help of computer science, mathematics and information technology. Bioinformaticians are in high demand not only in research, but also in academia because few people have the education and skills to fill available positions. The Bioinformatics program at St. Mary’s University prepares students for graduate school, medical school or entry into the field. Bioinformatics is highly applicable to all branches of life sciences and also to fields like personalized medicine and pharmacogenomics — the study of how genes affect a person’s response to drugs. The Bachelor of Science in Bioinformatics offers three tracks that students can choose. • Bachelor of Science in Bioinformatics with a minor in Biology: 120 credit hours • Bachelor of Science in Bioinformatics with a minor in Computer Science: 120 credit hours • Bachelor of Science in Bioinformatics with a minor in Applied Mathematics: 120 credit hours Students will take 23 credit hours of core Bioinformatics classes, which included three credit hours of internship or research and three credit hours of a Bioinformatics Capstone course. BS Bioinformatics Tracks • Bachelor of Science
    [Show full text]
  • ANÁLISE DA SATISFAÇÃO DOS CONSUMIDORES FINAIS: UM ESTUDO EM UMA EMPRESA DO SETOR DE VENDING MACHINES NA CIDADE DE SANTA MARIA–RS Revista Científica Hermes, Vol
    Revista Científica Hermes E-ISSN: 2175-0556 [email protected] Instituto Paulista de Ensino e Pesquisa Brasil Nunes Piveta, Maíra; Scherer, Flavia Luciana; Brachak dos Santos, Maríndia; Nunes Gomes, Fabrício ANÁLISE DA SATISFAÇÃO DOS CONSUMIDORES FINAIS: UM ESTUDO EM UMA EMPRESA DO SETOR DE VENDING MACHINES NA CIDADE DE SANTA MARIA–RS Revista Científica Hermes, vol. 15, enero-junio, 2016, pp. 173-197 Instituto Paulista de Ensino e Pesquisa Brasil, Brasil Disponível em: http://www.redalyc.org/articulo.oa?id=477656007009 Como citar este artigo Número completo Sistema de Informação Científica Mais artigos Rede de Revistas Científicas da América Latina, Caribe , Espanha e Portugal Home da revista no Redalyc Projeto acadêmico sem fins lucrativos desenvolvido no âmbito da iniciativa Acesso Aberto ANÁLISE DA SATISFAÇÃO DOS CONSUMIDORES FINAIS: UM ESTUDO EM UMA EMPRESA DO SETOR DE VENDING MACHINES NA CIDADE DE SANTA MARIA – RS ANALYSIS OF SATISFACTION OF FINAL CONSUMERS: A STUDY IN A COMPANY OF VENDING MACHINES SECTOR IN THE CITY OF SANTA MARIA – RS Recebido: 24/11/2015 – Aprovado: 07/03/2016 – Publicado: 01/06/2015 Processo de Avaliação: Double Blind Review Maíra Nunes Piveta1 Graduada em Administração pela UFSM (Universidade Federal Santa Maria) Flavia Luciana Scherer2 Professora do Programa de Pós-Graduação do Mestrado e Doutorado na UFSM (Universidade Federal de Santa Maria) Maríndia Brachak dos Santos3 Doutoranda em Administração pela UFSM (Universidade Federal de Santa Maria) Fabrício Nunes Gomes4 Graduando em Administração pela Unisul (Universidade do Sul) RESUMO As organizações estão inseridas em um ambiente concorrencial globalizado que sofre transformações e avanços constantemente. Diante desse cenário, a empresa Alpha, que 1 Autor para correspondência: UFSM (Universidade Federal de Santa Maria) – Av.
    [Show full text]
  • Information Technology Management
    U.S. Department of Energy ORDER Washington, D.C. DOE O 200.1A Approved: 12-23-08 SUBJECT: INFORMATION TECHNOLOGY MANAGEMENT 1. OBJECTIVES. The Department of Energy’s (DOE) overarching mission, to advance the national, economic, and energy security of the United States and to promote scientific and technological innovation, is enabled, advanced, and reliant on information and information systems that must be effectively managed to ensure mission success. This Order supports, and is consistent with, DOE P 413.1, Program and Project Management Policy for the Planning, Programming, Budgeting, and Acquisition of Capital Assets, supports the statutory and regulatory requirements provided in the Clinger-Cohen Act, the E-Government Act, the Government Performance Results Act, the Government Paperwork Elimination Act, and Departmental Directives that address effective information technology management of Federal information and information systems, and delineates Departmental requirements and responsibilities to address the following information technology (IT) management areas: a. Acquisition, Use, and Management of IT. (1) Information Technology Strategic Planning. Conduct strategic planning activities, consistent with performance-based and results-based management and in accordance with the Clinger-Cohen Act Sections 5113 and 5123. (2) Capital Planning and Investment Control. Develop, implement, and maintain a Capital Planning and Investment Control process in compliance with DOE P 413.1, Office of Management and Budget (OMB) Circular A-11 Sections
    [Show full text]
  • Information Technology Manager Is a Professional Technical Stand Alone Class
    CITY OF GRANTS PASS, OREGON CLASS SPECIFICATION FLSA Status : Exempt Bargaining Unit : Non-Bargaining INFORMATION TECHNOLOGY Salary Grade : UD2 MANAGER CLASS SUMMARY: The Information Technology Manager is a Professional Technical Stand Alone class. Incumbents are responsible for management of specific applications, computer hardware and software, and development of systems based on detailed specifications. Incumbents apply a broad knowledge base of programming code to City issues and work with systems that link to multiple databases involving complex equations. Based upon assignment, incumbents may manage small information technology projects. The Information Technology Manager is responsible for the full range of supervisory duties including directing work, training and coaching, discipline, and performance evaluation. CORE COMPETENCIES: Integrity/Accountability: Conducts oneself in a manner that is ethical, trustworthy and professional; demonstrates transparency with honest, responsive communication; behaves in a manner that supports the needs of Council, the citizens and co-workers; and conducts oneself in manner that supports the vision and goals of the organization taking pride in being engaged in the community. Vision: Actively seeks to discover and create ways of doing things better using resources and skills in an imaginative and innovative manner; encourages others to find solutions and contributes, regardless of responsibilities, to achieve a common goal; and listens and is receptive to different ideas and opinions while solving problems. Leadership/United: Focuses on outstanding results of the betterment of the individual, the organization and the community; consistently seeks opportunities for coordination and collaboration, working together as a team; displays an ability to adjust as needed to accomplish the common goal and offers praise when a job is done well.
    [Show full text]
  • Digitalization in Supply Chain Management and Logistics: Smart and Digital Solutions for an Industry 4.0 Environment
    A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Kersten, Wolfgang (Ed.); Blecker, Thorsten (Ed.); Ringle, Christian M. (Ed.) Proceedings Digitalization in Supply Chain Management and Logistics: Smart and Digital Solutions for an Industry 4.0 Environment Proceedings of the Hamburg International Conference of Logistics (HICL), No. 23 Provided in Cooperation with: Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management Suggested Citation: Kersten, Wolfgang (Ed.); Blecker, Thorsten (Ed.); Ringle, Christian M. (Ed.) (2017) : Digitalization in Supply Chain Management and Logistics: Smart and Digital Solutions for an Industry 4.0 Environment, Proceedings of the Hamburg International Conference of Logistics (HICL), No. 23, ISBN 978-3-7450-4328-0, epubli GmbH, Berlin, http://dx.doi.org/10.15480/882.1442 This Version is available at: http://hdl.handle.net/10419/209192 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, If the documents have been made available under an Open gelten abweichend von diesen Nutzungsbedingungen die in der dort Content Licence (especially Creative Commons Licences), you genannten Lizenz gewährten Nutzungsrechte.
    [Show full text]
  • NRECA Electric Cooperative Employee Competencies 1.24.2020
    The knowledge, skills, and abilities that support successful performance for ALL cooperative employees, regardless of the individual’s role or expertise. BUSINESS ACUMEN Integrates business, organizational and industry knowledge to one’s own job performance. Electric Cooperative Business Fundamentals Integrates knowledge of internal and external cooperative business and industry principles, structures and processes into daily practice. Technical Credibility Keeps current in area of expertise and demonstrates competency within areas of functional responsibility. Political Savvy Understands the impacts of internal and external political dynamics. Resource Management Uses resources to accomplish objectives and goals. Service and Community Orientation Anticipates and meets the needs of internal and external customers and stakeholders. Technology Management Keeps current on developments and leverages technology to meet goals. PERSONAL EFFECTIVENESS Demonstrates a professional presence and a commitment to effective job performance. Accountability and Dependability Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Business Etiquette Maintains a professional presence in business settings. Ethics and Integrity Adheres to professional standards and acts in an honest, fair and trustworthy manner. Safety Focus Adheres to all occupational safety laws, regulations, standards, and practices. Self-Management Manages own time, priorities, and resources to achieve goals. Self-Awareness / Continual Learning Displays an ongoing commitment to learning and self-improvement. INTERACTIONS WITH OTHERS Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. 2 NRECA Electric Cooperative Employee Competencies 1.24.2020 Collaboration/Engagement Develops networks and alliances to build strategic relationships and achieve common goals. Interpersonal Skills Treats others with courtesy, sensitivity, and respect.
    [Show full text]
  • The Impact of Information Technology on Supply Chain Performance: a Knowledge Management Perspective
    View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by The University of North Carolina at Greensboro THE IMPACT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PERFORMANCE: A KNOWLEDGE MANAGEMENT PERSPECTIVE by Yuan Niu A dissertation submitted to the faculty of The University of North Carolina at Charlotte in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Information Technology Charlotte 2010 Approved by: _______________________________ Dr. Chandrasekar Subramaniam _______________________________ Dr. Antonis Stylianou _______________________________ Dr. Sungjune Park _______________________________ Dr. Arun Rai _______________________________ Dr. Thomas Stevenson ii © 2010 Yuan Niu ALL RIGHTS RESERVED iii ABSTRACT YUAN NIU. The impact of information technology on supply chain performance: a knowledge management perspective (Under direction of DR. CHANDRASEKAR SUBRAMANIAM AND DR. ANTONIS STYLIANOU) Supply chain management has become an increasingly important management tool to help organizations improve their business operations. Although information and communication technologies have been used extensively in supply chains, there is a lack of systematic evidence regarding the mechanisms through which IT creates value. Furthermore, as supply chain objectives are going beyond operational efficiency towards pursuing higher-order goals, such as understanding the market dynamics and discovering new partnering arrangements to provide greater customer value, the capabilities
    [Show full text]
  • Customer Relationship Management and Technology
    Customer Relationship Management and Technology Mohammad Hassan Yousefi , Department of Business Administration and Marketing, Allameh Tabatabayi University/ Market Research Head in Hooshmand Tadbir Research Institute, Tehran, Iran [email protected] Mohammad Hossein Jarrahi , Department of Information Systems, London School of Economics and Political Sciences, London, UK [email protected] Keywords Information Technology, Customer Relationship Management, eCRM Abstract During the last decade, increasing attention has been given to relationship marketing as a way to enhance cooperation between a selling company and its customers and bring benefits to both parties. Globalization and technology improvements have exposed companies to a situation with tough competition. Relationship marketing allows a selling company to better meet competition and exceed their competitors, and hence relationship marketing becomes an important determinator of success in the increasingly competitive business world of today. One method of relationship marketing is Customer Relationship Management (CRM). Nowadays, new technologies have empowered customer relationship management (CRM) to dominate marketing paradigms. However, a large proportion of CRM practices do not yield expected profits. Yet, this phenomenon is attributed to a misconception of CRM and the role of technology in its implementation as there are diverse attitudes toward this issue. Some interpret CRM through a technological framework, and assume software solutions are what the organization mainly needs for leveraging CRM whereas others contend that CRM is more than a technology, and underscore some required considerations including formulating customer-focused strategy, user involvement, and process alignment before CRM execution. Here, these different perspectives are organized into two main groups of technological and non-technological perspectives, and consequently the position they appreciate for technology in CRM will be pondered and compared.
    [Show full text]
  • An Academic Discipline
    Information Technology – An Academic Discipline This document represents a summary of the following two publications defining Information Technology (IT) as an academic discipline. IT 2008: Curriculum Guidelines for Undergraduate Degree Programs in Information Technology. (Nov. 2008). Association for Computing Machinery (ACM) and IEEE Computer Society. Computing Curricula 2005 Overview Report. (Sep. 2005). Association for Computing Machinery (ACM), Association for Information Systems (AIS), Computer Society (IEEE- CS). The full text of these reports with details on the model IT curriculum and further explanation of the computing disciplines and their commonalities/differences can be found online: http://www.acm.org/education/education/curricula-recommendations) From IT 2008: Curriculum Guidelines for Undergraduate Degree Programs in Information Technology IT programs aim to provide IT graduates with the skills and knowledge to take on appropriate professional positions in Information Technology upon graduation and grow into leadership positions or pursue research or graduate studies in the field. Specifically, within five years of graduation a student should be able to: 1. Explain and apply appropriate information technologies and employ appropriate methodologies to help an individual or organization achieve its goals and objectives; 2. Function as a user advocate; 3. Manage the information technology resources of an individual or organization; 4. Anticipate the changing direction of information technology and evaluate and communicate the likely utility of new technologies to an individual or organization; 5. Understand and, in some cases, contribute to the scientific, mathematical and theoretical foundations on which information technologies are built; 6. Live and work as a contributing, well-rounded member of society. In item #2 above, it should be recognized that in many situations, "a user" is not a homogeneous entity.
    [Show full text]
  • Introduction to Technology Management
    ering & ine M g a n n E a l g a i e r Industrial Engineering & m t s e u n d t n Namdeo et al., Ind Eng Manage 2016, 5:3 I Management 10.4172/2169-0316.1000195 ISSN: 2169-0316 DOI: Perspective Open Access Introduction to Technology Management Punit Namdeo, Musheer Ahmed Ansarie and Ashutosh Bhatnagar* Institute of Technology-Management, DRDO, Ministry of Defence, Mussoorie, Uttrarakhand, India *Corresponding author: Bhatnagar A, Institute of Technology-Management, DRDO, Ministry of Defence, Mussoorie, Uttrarakhand, India, Tel: +8827949313; E-mail: [email protected] Received date: July 28, 2015, Accepted date: July 02, 2016, Published date: July 08, 2016 Copyright: © 2016 Namdeo P, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Abstract Management of Technology is interdisciplinary fields that integrate science, engineering and management knowledge also with practice. Technology Management is set of management disciplines that allow organizations to manage their technological fundamentals to create competitive advantage. The main focus on technology part for manager is to create wealth. Technology management requires deep understanding of life cycles of technology, product, process and system. Technology management is also a tool to catalyze R&D. By providing R&D team in R&D organization to an increased extent, it can generate more science from existing science and more technology from existing technology. Technology management involve technological tool for national defense, national development and economic growth by resolving to make country a self-reliant, strong and technology developed country.
    [Show full text]
  • Applications of Social Media in Hydroinformatics: a Survey
    Applications of Social Media in Hydroinformatics: A Survey Yufeng Yu, Yuelong Zhu, Dingsheng Wan,Qun Zhao [email protected] College of Computer and Information Hohai University Nanjing, Jiangsu, China Kai Shu, Huan Liu [email protected] School of Computing, Informatics, and Decision Systems Engineering Arizona State University Tempe, Arizona, U.S.A Abstract Floods of research and practical applications employ social media data for a wide range of public applications, including environmental monitoring, water resource managing, disaster and emergency response, etc. Hydroinformatics can benefit from the social media technologies with newly emerged data, techniques and analytical tools to handle large datasets, from which creative ideas and new values could be mined. This paper first proposes a 4W (What, Why, When, hoW) model and a methodological structure to better understand and represent the application of social media to hydroinformatics, then provides an overview of academic research of applying social media to hydroinformatics such as water environment, water resources, flood, drought and water Scarcity management. At last,some advanced topics and suggestions of water-related social media applications from data collection, data quality management, fake news detection, privacy issues , algorithms and platforms was present to hydroinformatics managers and researchers based on previous discussion. Keywords: Social Media, Big Data, Hydroinformatics, Social Media Mining, Water Resource, Data Quality, Fake News 1 Introduction In the past two
    [Show full text]
  • Use of Hydroinformatics Technology in Central and Eastern Europe During Last Decade K
    Use of Hydroinformatics technology in Central and Eastern Europe during last decade K. Pryl, T. Metelka, M. Suchanek To cite this version: K. Pryl, T. Metelka, M. Suchanek. Use of Hydroinformatics technology in Central and Eastern Europe during last decade. Novatech 2010 - 7ème Conférence internationale sur les techniques et stratégies durables pour la gestion des eaux urbaines par temps de pluie / 7th International Conference on sustainable techniques and strategies for urban water management, Jun 2010, Lyon, France. pp.3. hal-03296498 HAL Id: hal-03296498 https://hal.archives-ouvertes.fr/hal-03296498 Submitted on 22 Jul 2021 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. NOVATECH 2010 Use of Hydroinformatics technology in Central and Eastern Europe during last decade L’utilisation de la technologie hydro-informatique en Europe centrale et orientale au cours de la dernière décennie Tomas Metelka, Karel Pryl, Milan Suchanek DHI a.s., Na Vrsich 5, Prague 10, 100 00, Czech Republic ([email protected], [email protected], [email protected]) RÉSUMÉ Au cours de la dernière décennie, l’hydro-informatique s’est progressivement développée dans le secteur de l’ingénierie de l’eau, complétée par des méthodes adéquates et des approches qui diffèrent souvent beaucoup des normes largement acceptées.
    [Show full text]