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The Whittington Hospital the NHS Trust ANNUAL REVIEW the Annual Review CONTENTS

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The Whittington Hospital the NHS Trust ANNUAL REVIEW the Annual Review CONTENTS 2009–10 The Whittington Hospital THE NHS Trust ANNUAL REVIEW THE ANNUAL REVIEW CONTENTS 2009–10 Editorial 3 4 Investors in people The mail 4 6 Trust board contributors The Critics: Food and drink 8 8 Goings on Achievements 9 9 Fun run preview Talk of the town 12 14 Training for the front line Portfolio 16 17 Patient Experience Ensuring the best treatment 20 22 Fundraising annual report Outside advice: Governors and members 25 25 Developing our staff Environmental impact 27 27 Service statistics Financial report 32 43 Wayfinder Designed and produced by causeway communications 020 7255 5265 www.causewaycommunications.com Cover illustration by Sam Bevington Photography credits: All photos by Keith Ramsden unless stated www.whittington.nhs.uk 2 THE ANNUAL REVIEW 2009–10 EDITORIAL The year in review BY OUr ChairMaN aNd ChiEF EXECUTiVE ChairiNg EdiTOr, mean that we must find better and more cost yet highly successful, year for The JOE LiddaNE effective ways of delivering these services. Whittington. We further enhanced our The Trust Board is determined to maintain reputation for safe, high quality services The Whittington as a leading provider of and achieved all our major operational health services for local people. During and financial targets despite intense the year we have been actively involved pressures on the Trust’s services and with discussions at London regional levels, funding. This has been at a time of with our neighbours at the Royal Free and intense speculation about the future of UCLH hospitals and with NHS Islington The Whittington and its services when and NHS Haringey. We are delighted that we have taken part in important strategic both NHS Islington and NHS Haringey reviews of the future of the organisation. have identified The Whittington as their preferred provider for their community his has been a busy year in other services. We are now developing an ways. In November 2009 BBC organisation that will include hospital and TLondon Radio came here for a live community services across Islington and broadcast of the Vanessa Feltz show and Haringey. we were able to celebrate our successes over the airwaves. We have also had n the earlier part of 2010 the hospital staff participate in fun runs, marathons, he Whittington has had an excellent as has been at the centre of media fashion shows, concerts and much else to well as challenging year. We continue Iand public attention. We have been raise money for the Care of Older people Tto provide high quality and ever improving overwhelmed by the support of our appeal. There is no shortage of things to services to our local population. This is local population and to know that The get involved in. significantly down to the dedicated hard Whittington is held in such esteem. Our services are highly valued in the work of all our staff to whom I pay tribute. Our achievements and more are in community and we highly value the In September 2009 we were fortunate this publication which I hope you enjoy support we receive. The Whittington is a to welcome Rob Larkman as our chief reading. community within a community, we are executive from NHS Camden. Rob proud to serve our local population and is helping ensure we perform to high I look forward to continuing our success standards, whilst his extensive experience EdiTiNg ChiEF EXECUTiVE, together. and strong reputation are invaluable assets rOB LarKMaN as we plan for the future of the hospital. At the same time we bade farewell to David joined The Whittington in September Sloman who moved to be chief executive having spent seven years as chief of the Royal Free Hospital. We thank him Iexecutive of NHS Camden and before for his considerable contribution to The that I was the chief executive of Camden Whittington. and Islington Community Health Services NHS Trust. So for many years I have been ver the last year it has become clear aware of The Whittington’s reputation that continuing exactly as we are is not as a high performing and popular local Oan option, if we are to deliver consistently hospital. Since my arrival I have been high quality services and adapt to the many impressed by the high standards which changes. Rising public expectations, a The Whittington sets for itself and by the growing and aging population and, of skills and dedication of the staff. course, very tough financial conditions This has been a busy and challenging, THE ANNUAL REVIEW 2009–10 3 Investors THE mAIL in People In January 2010, The LETTEr OF ThE MONTh NHS also explains how, in 1946, Whittington Hospital CENTUriES OF hEaLiNg the hospitals on all three sites were achieved the nationally brought together. Two years later recognised Investors in would just like to say how much with the coming of the NHS itself People award. This built on I enjoyed the article in the last in 1948 the hospital became known earlier work and awards to Iedition on the medical history of the as The Whittington. In 1992 The several departments within area and, spurred by the range and Royal Northern Hospital, Holloway, the Trust. The Whittington depth of information provided, have also became part of the group and is one of very few Trusts decided to take on and submit my integrated its services into the site. across London to achieve the own research. Whilst to enter the hospital from organisation wide award. It is a wonderful fact that medical its Magdala Avenue entrance which services have been provided on The opened in 2006, you would never guess This scheme helped The Whittington to measure our progress for the Improving Working Lives objective. Staff from across the organisation were interviewed by an independent assessor who asked them about their experience of working at the hospital. The assessment looked at areas such as: ◗ effective management and support ◗ flexible working ◗ safe working environment ◗ staff involvement & consultation ◗ equality & diversity The unique round ward at the former Royal Northern Hospital, Holloway Road. In 1974, The Royal Northern became part of The Whittington and The assessor’s report and is now commemorated by The Great Northern Building. feedback from this confidential process will help the hospital Whittington site since 1473, originally that the hospital had been there more to continue their progress in as a leper hospital. I never knew that a than a decade, never mind since the improving staff and patient new hospital was built on the St fifteenth century, it’s impressive to think experience. The Whittington Mary’s Wing in 1848 to care for of all the learning and progressions in recognises there is more work smallpox patients. medicine that have stemmed from the to do and is very proud to have Further research also led me to hospital on the hill. achieved this accreditation. discover that independently managed Penri Morgan, hospitals were opened on the Highgate Governor, Whittington South site from 1866 and the Archway site from 1877. In 1900 Highgate We couldn’t agree more Mr Morgan Hill infirmary opened adjacent to thank you for all your work. It really the Smallpox Hospital, these two is remarkable and unique to have hospitals merged shortly after into a such a historic site providing such nurses home contemporary, forward thinking A paper on the history of the services. RL 4 THE ANNUAL REVIEW 2009–10 THE ANNUAL REVIEW 2009–10 5 TRUsT bOARD cONTRIbUTORs Joe Liddane Celia Ingham Clark clinical development from October 2000 Chairman and Chairing Editor Medical Director to December 2009. Deborah trained as a Joe Liddane became chairman of Celia Ingham Clark was appointed as nurse at St Bartholomew’s Hospital, and The Whittington Hospital NHS Trust medical director on 1 November 2004. spent her clinical career in orthopaedic on 1 November 2007. In his early She joined The Whittington Hospital as nursing. career Joe qualified as a chartered a consultant general surgeon in 1996 and accountant and has had a successful took roles as director of medical education, Margaret Boltwood career specialising in performance clinical director and interim director of Director of Human Resources and improvement for financial services and operations before becoming the trust Corporate Affairs private sector businesses, as well as medical director. Her particular interests are Margaret Boltwood joined The Whittington some public sector organisations. He is in service development and in delivering in 1989, as personnel manager for acute presently managing director of a small high quality care. She has a part-time services. She has worked in the NHS in management consulting firm and a non secondment as associate medical director human resources management since 1978, executive director of the NHS Institute for secondary care for NHS London where and is a Fellow of the Institute. She was for Innovation and Improvement. she focuses on medical revalidation and appointed to her present position in 1996. Previously he was a partner in Ernst & improving the quality of healthcare. Young and European managing director Siobhan Harrington for a large American consultancy. Richard Martin Acting Director of Nursing and Clinical Director of Finance Development from December 2010 Joe has lived near The Whittington for Richard Martin joined The Whittington Director of Primary Care 30 years and is a member of St Joseph’s in January 2007 as director of finance, Siobhan Harrington joined The Whittington parish council. having been director of finance at Enfield in September 2006. She trained as a nurse primary care trust since 2001. He has also at St Thomas’s Hospital in the 1980s. She Rob Larkman held a number of public sector finance has worked in a number of nursing and Chief Executive and Editing Chief positions both in local government and management roles across both Primary Executive from September 2009 in other health bodies.
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