November 2012 •N°201 Westminster—The Teams Medical Are Special That They Must Be Supported.” Be Must They That Special Governors
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Use a QR code reader app to download a PDF news of this issue to trust ChelwestFT your smartphone November 2012 • n°201 Day in the life... Quality for My other life... Darren patients and Mr David Brown staff Nott inside p3 p7 p11 Grateful mum supports ‘Safe in our hands’ campaign rateful mum Claudia Barwell, Westminster operated to save her from After four hours the surgeons finished Gwhose daughter Coco was treated a rare skull abnormality which risked and transferred Coco to the Paediatric Our values: in the Chelsea Children’s Hospital at giving her brain damage. High Dependency Unit (PHDU), part of Chelsea and Westminster, is among the the new Chelsea Children’s Hospital at thousands of people who supported The operation was the end of a Chelsea and Westminster, since when the ‘Safe in our hands’ campaign to whirlwind three months for Coco after a she has made a full recovery. ‘It’s who maintain our status as a major hospital family friend discovered a strange ridge during the Shaping a healthier future on the little girl’s forehead as she gave Claudia Barwell said: “The staff at public consultation. her a cuddle. Chelsea and Westminster were great. The surgery lasted four hours and it we are’ The consultation, which ended on 8 After searching the internet, Claudia, October, is proposing major changes suspected Coco had a craniosynostosis, was a long four hours but I felt like I to NHS services in North West a condition where the bones of a baby’s was in the hands of the best team in ur values—as voted for by more London—Chelsea and Westminster is skull fuse together, preventing the the world. Othan 900 patients and staff the recommended option to remain head and brain developing normally. during the ‘Who do you think WE are?’ as a major hospital with a full A&E “Simon Eccles and his team were so consultation earlier this year—define Department, Maternity Unit and Like all babies, Coco’s brain was growing supportive and all the people in PHDU what patients should expect when children’s services. very quickly—but in her case her were brilliant.” they are cared for at Chelsea and brain was being squeezed by her skull Westminster and how all staff can help More than 11,000 people completed a and, potentially, stopping her brain Simon Eccles said: “We are very to meet those expectations. ‘Safe in our hands’ postcard and more developing normally. fortunate that as part of the new than 6,500 people signed the petition Chelsea Children’s Hospital we have You will see that many articles in this set up by elected representatives of Claudia’s GP immediately referred Coco four new dedicated children’s operating month’s Trust News are badged to show patients, members of the public and to craniofacial surgeon Simon Eccles at theatres and a 12-bed Paediatric High their link to the values which are: staff from our Council of Governors. Chelsea and Westminster because we Dependency Unit which allows us to are the specialist centre for neonatal care for many sick children and their Claudia Barwell said: “I would and paediatric surgery in North West families. do anything to help Chelsea and London. Westminster—the medical teams are “Each time I see Coco or any child who brilliant and the work they do is so Simon confirmed Claudia’s suspicions Safe Excellent Kind Respectful special that they must be supported.” and just 10 days before Coco’s first has had this type of complex surgery, I birthday, he and the rest of the team realise that I am working in an amazing Claudia’s daughter, Coco, looks like operated to remove the ridged bone hospital with the best equipment and All staff should have received a Values any other happy, healthy toddler but from her skull, cut apart the fused facilities available anywhere in London leaflet attached to their October pay just a matter of months ago a team bones, and insert special plates so her and I am working with colleagues who slip which sets out our values and what of specialist surgeons at Chelsea and head and her brain could grow normally. are ‘simply the best’.” they mean in practice. Staff Survey 2012 Have your say on life at Chelsea and Westminster The deadline to complete and return your survey is 30 November Turn to page 5 for more information. page 2 November 2012 Quick bites Tony’s View by Tony Bell, Chief Executive Web Annual Research Meeting Quality and safety for patients and staff should be at the centre of everything watch we do. With this in mind we have This year’s Chelsea and Westminster by George Vasilopoulos Hospital Annual Research Meeting is developed a new campaign called ‘Quality for patients and staff’. (Web Communications & Graphic to be held on Thursday 15 November Design Manager) from 8:30am–2pm at the Institute of Directors, 116–123 Pall Mall, SW1Y The campaign reinforces our values and 5ED. Guest speakers include Trust puts our patients and our staff at the Chief Executive Tony Bell OBE and heart of what we do. There will be a Professor the Lord Darzi of Denham different quality and safety theme each PC, KBE. Places are limited—attendees week with three key messages and an must register their interest by emailing explanation of what these messages [email protected]. mean in practice. t has been a pleasing few weeks You may have seen the first few Professor Bell shortlisted Ihearing about all the various teams themes on the Monday morning for top award and individuals from across the Trust Daily Noticeboard over the last few who have been shortlisted or won weeks and staff in your teams will also Congratulations to Professor Derek Bell, different national awards recently. be talking about the themes during Director of Research and Development handovers and clinical rounds. he Trust website www.chelwest.nhs.uk at Chelsea and Westminster, who has Staff here really do pride themselves Thas a number of features available been shortlisted in the ‘NHS Quality on the work that they do, whether they Throughout the year we are assessed to promote services at the Trust. Champion of the Year’ category of the provide frontline patient care or work on our services and the quality of care NHS Leadership Recognition Awards behind the scenes, and seeing them we provide to ensure we are always Consultant directory 2012—winners will be announced at recognised for their achievements is meeting the standards expected. the awards ceremony on 10 December. very rewarding. In October, a new consultant directory Our next big milestone is our NHSLA feature went live, enabling website Christmas at Chelsea At the end of the day, although the Level 3 assessment on 6 and 7 users—including GPs, potential and Westminster honour of winning awards is hugely December but we will continue to patients and the public—to find out fulfilling, everything we do comes down promote different quality and safety more about consultants at Chelsea to providing the highest quality patient themes through the year. We need The hospital will be hosting a special and Westminster. Profiles include care. to make sure we are always keeping Christmas at Chelsea and Westminster information such as: quality and safety at the forefront of event on Monday 17 December. It will I was really impressed with the our minds and ensuring our patients include the presentation of this year’s • Biographical information presentations given by nurses and receive high quality care delivered with Christmas Cheer Awards for staff and • Services and specialties midwives who have recently completed kindness and respect. the switching on of the Christmas tree • Professional expertise a nine-month clinical leadership lights by our special guests, the Chelsea • Contributions programme at the Trust. Quality also has to be at the forefront pensioners from the Royal Hospital • Qualifications and memberships of our minds when we set out plans and Chelsea. See December’s Trust News • GMC numbers The clinical leadership programme was service developments for the coming for more details. • Spoken languages developed to equip staff with the skills year. Our values define who we are and • Contact information and knowledge to lead their teams to our plans must set out what we will do World AIDS Day deliver the highest quality care for our to make our aspirations a reality. By making this information easily patients. The presentations I saw were Congratulations to staff from 56 Dean available we enable website users an the culmination of practical projects that This year’s planning processes will easy way to make informed decisions Street who have been shortlisted in the they had been working on as part of the focus on improving quality as well ‘Health and Wellbeing Award’ category about choosing to be treated at Chelsea programme. as forecasting hospital activity and and Westminster. of the Public Relations Consultants continuing to identify opportunities Association (PRCA) Awards for their It was so inspiring to see what they had or efficiencies and savings. Consultants are responsible for event to set a new Guinness World achieved through their projects and periodically reviewing their profiles Record for the number of people how enthusiastic they were to continue I hope you will all support your divisions and sending any updates to the receiving an HIV test on a single day moving forward with improvements and to develop innovative plans for your Communications team. in one location—they held the event innovations for patient care. areas. on World AIDS Day 2011.