Changes to Bus Services at Liverpool Street Station
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Changes to bus services at Liverpool Street station Consultation Report April 2017 Contents Executive summary ..................................................................................................... 4 Summary of issues raised during consultation ......................................................... 4 Next steps ................................................................................................................ 5 1. About the proposals ............................................................................................ 6 1.1 Introduction .................................................................................................... 6 1.2 Purpose .......................................................................................................... 6 1.3 Detailed description ........................................................................................ 6 2. About the consultation ...................................................................................... 12 2.1 Purpose ........................................................................................................ 12 2.2 Potential outcomes ....................................................................................... 12 2.3 Who we consulted ........................................................................................ 12 2.4 Dates and duration ....................................................................................... 12 2.5 What we asked ............................................................................................. 12 2.6 Methods of responding ................................................................................. 13 2.7 Consultation materials and publicity ............................................................. 13 2.8 Analysis of consultation responses .............................................................. 14 3. About the respondents ...................................................................................... 15 3.1 Number of respondents ................................................................................ 15 3.2 How respondents heard about the consultation ........................................... 15 3.3 Methods of responding ................................................................................. 15 3.4 Distribution of respondents across Greater London ..................................... 16 4. Summary of all consultation responses ............................................................ 17 4.1 Summary of responses to Question 1 .......................................................... 17 4.2 Summary of responses to Question 2 .......................................................... 18 4.3 Summary of responses to Question 3 .......................................................... 19 4.4 Summary of responses to Question 4 .......................................................... 20 4.5 Summary of responses to Question 5 .......................................................... 21 4.6 Summary of responses to Question 6 .......................................................... 22 4.7 Issues commonly raised ............................................................................... 22 4.8 Summary of stakeholder responses ............................................................. 23 2 4.9 Comments on the consultation ..................................................................... 25 5. Next steps ......................................................................................................... 26 Appendix A: Consultation materials .......................................................................... 27 Appendix B: Main issues raised ................................................................................ 32 Appendix C: List of stakeholders consulted ............................................................... 35 3 Executive summary Between 30 September and 13 November 2016, we consulted on proposals to make the following changes to bus services around Liverpool Street station: Route 23 would no longer run between Aldwych and Liverpool Street bus station Route 11/N11 would be rerouted via Bishopsgate to Worship Street Route 42 would be rerouted to Liverpool Street bus station Route 78 would be rerouted to Liverpool Street bus station Route 133/N133 would serve Liverpool Street bus station via King William Street, Threadneedle Street and Old Broad Street in both directions Route 153 would be permanently extended to Liverpool Street bus station via Blomfield Street and London Wall Route 214 would be extended from Finsbury Square to Blomfield Street We received 590 responses to the consultation (including four responses from stakeholders). Of the 586 public responses: 19 per cent supported or strongly supported the proposed changes to routes 11/N11 and 23, while 35 per cent opposed or strongly opposed them. 15 per cent supported or strongly supported the proposed changes to routes 42 and 78, while 24 per cent opposed or strongly opposed them. 24 per cent supported or strongly supported the proposed changes to route 133/N133, and three per cent opposed or strongly opposed them. 27 per cent supported or strongly supported the proposed changes to route 153, and two per cent opposed or strongly opposed them. 24 per cent supported or strongly supported the proposed changes to route 214, while three per cent opposed or strongly opposed them. Summary of issues raised during consultation The main issues included: General opposition to the proposed changes to routes 11 and 23 Concern that there would not be sufficient capacity on routes 11 and 26 between Liverpool Street and Aldwych Concern that the bus stops on Bishopsgate are already too busy for route 11 Concern that there would no longer be a direct bus link between south east London and Shoreditch if the changes to routes 42 and 78 went ahead Request to have route 214 terminate at Liverpool Street bus station again 4 General support for the proposed changes to routes 153 and 214 Support the changes to route 23 as they would increase reliability and reduce congestion Next steps After considering all of the responses, as well as bus demand data and other transport information for these routes, we have decided to go ahead with the changes to routes 11/N11, 42, 78, 133/N133, 153 and 214. The proposals for route 23 have been superseded by the changes proposed in the Central London buses consultation – further details can be found on our website at https://consultations.tfl.gov.uk/buses/west-end-bus-changes/. 5 1. About the proposals 1.1 Introduction London is growing. By 2021 London’s population is predicted to be over 9 million, with forecasts that there will be around 170,000 new jobs created. Our role is to keep London working and growing and help make life better, so that as our city grows, everyone who lives, works and visits London has the transport they need. At the same time, like all public authorities we have to make sure that money is being spent in the most efficient and effective way. We regularly review how bus services are used, and as part of this we develop proposals for changes to services. 1.2 Purpose Travel habits are changing in Central London and the West End. The number of people travelling by bus, east-west in particular, is falling. We want to ensure that the bus network meets demand, both now and in the future. We have reviewed bus routes serving the Liverpool Street area to make sure that they can match future travel demand in the best way possible. In carrying out this review, we looked at local travel patterns and considered the impacts of other wider developments, such as the opening of the Elizabeth line (Crossrail) in 2018. We have also taken account of stakeholder aspirations including that of the City of London and Crossrail to permanently close Liverpool Street between Old Broad Street and Blomfield Street. 1.3 Detailed description We proposed changes to the following bus routes: Route 23 would no longer run between Aldwych and Liverpool Street bus station Route 11/N11 would be rerouted via Bishopsgate to Worship Street Route 42 would be rerouted to Liverpool Street bus station Route 78 would be rerouted to Liverpool Street bus station Route 133/N133 would serve Liverpool Street bus station via King William Street, Threadneedle Street and Old Broad Street in both directions Route 153 would be permanently extended to Liverpool Street bus station via Blomfield Street and London Wall Route 214 would be extended from Finsbury Square to Blomfield Street 6 1.3.1 Proposed changes to routes 11/N11, 23, 42 and 78 Current situation Route 11/N11 operates between Fulham Broadway/Ealing Broadway and Liverpool Street bus station. Route 23 operates between Westbourne Park and Liverpool Street bus station. The routes parallel each other between Trafalgar Square and Liverpool Street bus station. Route 42 runs between Denmark Hill and Liverpool Street station (Worship Street). Route 78 operates between Nunhead and Shoreditch High Street. The two routes run parallel to one another between Tower Bridge Road and Bishopsgate. Our proposals Route 23 would no longer run between Aldwych and Liverpool Street bus station Route 11/N11 would be rerouted to Worship Street via Threadneedle Street and Bishopsgate. It would no longer serve Old Broad Street and Liverpool Street bus station but would still serve Liverpool Street station at Bishopsgate Route 42 would be diverted to Liverpool