2019 Post Show Report
RetailNEXT THE NEW WAVE OF PEOPLE, PRODUCTS & PROCESSES
14-15 October 2019 Le Méridien Hotel & Conference Centre, Dubai
EVENT PARTNERS
GOLD PARTNERS CX PARTNER SILVER PARTNERS
EXHIBITION KNOWLEDGE DESIGN MEDIA PARTNER PARTNER PARTNER PARTNERS RetailNEXT #MRF2019 THE NEW WAVE OF PEOPLE, PRODUCTS & PROCESSES
ABOUT MIDDLE EAST RETAIL FORUM 2019
The Middle East Retail Forum (MRF) is a powerful aggregator of entrepreneurs, leaders, innovators and global retail trends. As the annual flagship knowledge-oriented forum that started eight years ago, MRF facilitates charting out the future of retail’s blueprint in the Middle East and beyond.
With the theme “RetailNEXT: The new wave of People, Products & Processes”, MRF 2019 witnessed leaders, visionaries, innovators, change-makers and disruptors share their views on topics ranging from technology to talent, seamless to sustainability…and everything in between.
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WHAT THEY SAID
8th EDITION 87+ SPEAKERS 367+ DELEGATES 250+ COMPANIES
“Thank you for inviting me to be a part of MRF 2019. “Thanks again for everything It was a pleasure to engage with my colleagues around MRF. It was beneficial in the retail sector. It was a great pleasure to join as I met three retailers with the CEOs Roundtable along so many successful whom I spoke about our colleagues and discuss the ever-changing landscape new brand Samha” of our business” Patrick Dorais, Director of Sales, Al Nassma Chocolate LLC Shames Al Hashemi, Director – Member of Board, Dual Investments
Congratulations on an extremely successful conference. It was great to see the industry partake in such a well-organised event. I really enjoyed being part of the panel discussion session. My best wishes for the future editions to come “ Naim Maadad, Chief Executive, Gates Hospitality
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INDUSTRY - LEADING SPEAKERS
ABDUL KADER SAADI AHMED AL QASEER AHMED KAZIM AHMED RAGAB AKANKSHA GOEL AMIT DHAMANI AMIT YADAV ARMIN JAMULA ASHISH SHUKLA BAHANEH DEHGHANI GREEN BERNHARD HEIDEN Managing Director COO Co-founder Group CEO & Executive Board Member Founder & Managing Director Managing Director Head of Marketing Co-founder & CEO CEO Founder Chief Strategy OfficerSchweitzer Group Glee Hospitality Solutions Shurooq Project Chaiwala BRG Holding Socialize Dhamani Jewels Group 2XL Furniture & Home Décor Its Her Way Cinépolis Gulf Happy Bubble & Creative Director, Interstore
BUTHEINA KAZIM CAROLE MOAWAD CHANG SUP SHIN CHARBEL LAHOUD DUNCAN FRASER-SMITH ELENA WEBER ELLI KASBI FABRICE LE BOULENGER FERAS ALMADDAH FLORENCIO PADILLA FURQAN ATHAR Founder & Managing Director Co-founder CEO Head of Digital Scouting Vice President of F&B Founder & Managing Director Founder & CEO CEO Co-founder & Chief Marketing Officer Head of People Experience Managing Director Cinema Akil M’OISHÎ 1004 Gourmet Chalhoub Group The First Group ICONS Coffee Couture Elli Junior Grandiose Supermarket Zmakan Chalhoub Group McArthur + Company
EBRAHEEM AL SAMADI GEETANJALI KAUL GEORGE KUNNAPPALLY GIRARD MOUSSA HATHAL SAAD ALUTAIBI HEBA AL FARAZI HEER LALWANI HESHAM ALMEKKAWI IAN ALEXANDER HUNTER IBRAHIM ABUDYAK ISOBEL ABULHOUL CEO Retail Co-founder Managing Director Director of CX CEO Founder & CEO Marketing Manager CEO COO Co-founder Co-founder Al Samadi Group TurtleCard Nando’s UAE SAP Alandalus Property Co Coveti Al Ghurair Retail YYT Food Corporation BinSina & Holland & Barrett The Smash Room Magrudy’s
Alandalus Property
JIM RAGSDALE KATIA KACHAN KHADIJA AL BASTAKI KRISTINE LASAM KUNAL KAPOOR LAURENT GUITART LEANNE SHERLOCK LEENA KHALIL LUCY CHOW LUZ VILLAMIL MAHA MORLEY-KIRK Deputy CEO – Beauty Managing Partner Executive Director Head of Branding & Integrated Marketing Founder CEO Co-founder Co-founder & Partner Director Deputy Director CEO Kamal Osman Jamjoom Group All4Founders Dubai Design District Accenture Interactive The Luxury Closet Circle K UAE Safe Space Mumzworld Women’s Angel Investor Network Cinema Akil Pinky Goat
All4Founders
Convenience Arabia LLC. Circle K UAE
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INDUSTRY - LEADING SPEAKERS
MAHMOUD BARTAWI MAHMOUD GAO MALIK SHEHAB MANISH DAS MANOJ GANAPATHY MARK LACK MARK TESSEYMAN MARWAN ESKANDARANI MARWAN JASSIM AL SARKAL MEGHA KAPOOR MILAT SAYRA BERIRMEN Co-founder Founder Co-founder & CEO Group Chief Officer – Franchise Retail Division Manager – Visitors CEO CEO Group Business Development Director – GCC Executive Chairman Head of Performance Marketing Digital Innovation Director Under500 Mr Draper Golden Scent Jashanmal Group Management & Robotics Division Urban Foods LIWA Trading Enterprises Kamal Osman Jamjoom Group Shurooq AYM Commerce Reem Mall Jacky’s Business Solutions
MOHAMED ATTIA MOHAMED GALAL MOHAMMAD ALAWI MOHAMMED DHEDHI MOUNA ABBASSY NADINE BENCHAFFAI NAIM MAADAD PATRICK DORAIS PEGGY LI PRIYA PATEL-CHOMEL RACHEL McARTHUR General Manager – Business Development CEO Chairman Principal Founder Co-founder & Managing Partner Chief Executive Director of Sales Managing Partner Product Marketing Lead Founder & Managing Editor Al-Othaim Leisure & Tourism Co Dar Al Osool Sahat Property Management Co AT Kearney Consumer & Retail IZIL Beauty Taqado Mexican Kitchen & Founder Gates Hospitality Al Nassma Chocolate LLC sps:affinity - Facebook Middle East Digital Ink Media Middle East & Africa Park House Café
RAJIV PRASAD RAMESH CIDAMBI RAZA BEIG RUMANA NAZIM SAJAN ALEX SANDEEP GANEDIWALLA SARAH JONES SHAHZAD BHATTI SHAMES AL HASHEMI SHAMIN AMIN SHANT OKNAYAN Chief Innovation Officer COO CEO, Splash & Founder Vice President – GCC Managing Partner Founder & CEO Founder Director – Member of Board Head of Business Development Group Director Xpandretail Dubai Duty Free Director, Landmark Group The Edit Tablez RedSeer Consulting Sprii.com The Co-Dubai & Share This Space Dual Investments Landmark Leisure Middle East & North Africa Facebook the Co- dubai
SHIVJEET KULLAR STEVI LOWMASS TAHIR SHAH TANIA LODI TIMOTHY EARNEST TOM URQUHART VIJAY TALREJA XAVIER ANGLADA ZAID ALQUFAIDI ZUBIN DOSHI CEO Founder & CEO Founder Founder Group Director/CEO Presenter Co-founder & Director Managing Director – Accenture Digital Managing Director Founder NFX Digital The Camel Soap Factory Moti Roti Tania’s Teahouse Al-Futtaim Malls Dubai One Adapty Lead, MENA and Turkey ENOC Retail Scoopi Café Dubai One
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SPEAKERS OVER THE YEARS
AMIN ANITA ARUN BHUPINDER CHRISTINE CYRILLE FRANK-MATTHIAS FUAD MANSOOR KHURSHID LENNARD LSHWAR ELMAGHRABY BAKER BRUCE SINGH SOUFFRANT NTIM FABRE KUNTERMANN SHARAF VAKIL OTTO CHUGANI
MISHAL ABDUL MONA MUNA NADA NASIF NILESH RENUKA RONALDO SAID SHAIKHA AHMAD STEPHEN GRAHAM MOHSEN AI-HOKAIR ATAYA AL GURG ALAWI KAYED VED JAGTIANI MOUCHAWAR DAHER AL BISHRI HOLBROOK
Abdul Kader Saadi, Glee Hospitality Solutions Fuad Mansoor Sharaf, Majid Al Futtaim Properties Mark Thomson, Zebra Technologies Rahul Agarwal, Organic Harvest Shavak Srivastava, GLA Abdulla Mahmood, Comicave Furqan Athar, McArthur +Company Markus Beyr, Attraktion! Raja Abdulkhader, Line Investments & Property Shawn Sipman, UCS Adel Rashid, Hidesign Middle East Garry Wells, LUSH Matthew King, Baembu Rajiv Prasad, Xpandretail Sheriff Rizwan, Alshop.com Aiisha Ramadan, Aiisha Hani S AI-Sulaimani, Hamal Property Co. Matthieu Guinard, GlamBox Middle East powered by Sávant Data System LLC Shuja Jashanmal, Lucrae Akbar Moideen Thumbay, Thumbay Group Hesham Almekkawi, Marka Group Pjsc Michael Schmidt, Dubai Duty Free Rajiv Sangari, IMG Theme Park Sidiqa Sohail, Spontiphoria Boutique & Café Alasdair Lennox, Fitch Hosam Arab, Namshi.com Milos Ryba, Planet Retail Rajiv Suri, Majid Al Futtaim Fashion Silvio Liedtke, Landmark Leisure Alex John Andarakis, Andarakis Advisory Services Hozefa Saylawala, Motorola Solutions Mohammad Alawi, Jeddah Chamber KSA Raju Shroff, Regal Group Sonia Parekh, The Goodwill Tribe Alexandre Teodoresco, Street Nights/Truckers Dxb Ian Ohan, Freedom Pizza Mohammed Abdullah AI-Anjari, Mohammad Raki Phillips, SugarMoo Sophie Katirai, Sophie's closet Amal Al Marri, Independent Food Idriss Al Rifai, Fetchr Al Anjeri Company Ramesh Cidambi, Dubai Duty Free Steve Odak, imarketVend Ameesha Shah-Prabhu, Trrain lshwar Chugani, Giordano Mohamed Galal, Tasweeq Shopping Malls Ramzi Nakad, Fashion Forward Dubai & BRAG Stevi Lowmass, The Camel Soap Factory Anand J Mehta, Motorola Solutions James Morley-Smith, Emea Zebra Technologies Mohamed Haouache, Storefront Raza Beig, Landmark Group Sumit Bathla, AI-Futtaim Group Andrew Williamson, Jones Lang LaSalle James Whelton, AYM Mohammad Shoaib Hai, Majid Al Futtaim Fashion Rebecca Chebli, Al Masah Capital TP Pratap, QwikCilver Solutions Arun Bruce, Boston Consulting Group Jeremy Johnston, Zuhoor Al Reef Mohanish Agni, VISA, Middle East Rohan Bhardwaj, Radix Wears Tahir Shah, Moti Roti Andreas Borgmann, Kcal Jim Ragsdale, Mikyajy Morten Kirch, SSI SCHAEFER Rohin Thampi, Zomato Taleb Al Saleh, NCC (Souq Planet) Arva Saleem Ahmed, Frying Pan Tourism LLC Joy Ajlouny, Fetchr Mukul Bafana, Arvind Internet Ronalda Mouchawar, Souq.com Tanvi Malik, Elevaete Ashish Panjabi, Jacky's Group Of Companies Juan de Lascurain, Dream Big World Muna Al Gurg, Easa Saleh Al Gurg Group Ruwan Manjule, The Luxury Closet Tanya Ganwani, Burn (Lals Group) Asli Okar, Philips Lighting ME Karen Staley, IAAPA Murad AINasur, International Leisure Investment Saba Tahir, Dubai Duty Free Tapan Vaidya, Jawad Business Group Avijit Yadav, GLA Property Management Company LLC Karim Talhouk, Microsoft Gulf Mustafa Sadek, UrbanBuz Saeed Mohammad Mesam Al Falasi, Dubai Tariq Sanad, Fetchr Avinash Bal, Hotbrands International Karl Schwitzke, Schwitzke GmbH Nader Amiri, El Grocer Festivals & Retail Establishment Thameem Rizvon, Kamal Osman Jamjoom Group Avishesha Bhojani, Bates PanGulf Krish Shroff, Regal Group Nadine Benchaffai, Taqado Mexican Kitchen Sajan Alex, Tablez Food Company Thomas Lundgren, THE One Babak Golkar, Emperor London Kristine Lasam, Pink Entropy Narain Jashanmal, Facebook/lnstagram Said Daher, AZADEA Ulugbek Yuldashev, Awok.Com Brad Merchant, Aldar Properties Pjsc Kritika Rawat, Kkompany Natasha Rockstrom, Mzero.One Said Kiwan, MVP Tech V Nandakumar, LuLu Group International Burhan Al Hashemi, ENOC Retail Kunal Kapoor, The Luxury Closet Nisha Jagtiani, Iconic Saleh Hage, ENDC Retail Vic Bageria, Xpandretail Charbel Sarkis, Google Lama Bazzari, Nstyle International Nisha Varman Shetty, The Urban Yogi Salim Sacoor, Sacoor Brothers Group powered by Sávant Data System LLC Chinmoy Ghose, UAE Exchange Group Laurent Guitart, Circle K Nisreen Boustani, Mercato And Town Centre Jumeirah Sammar Farooqi, IBM - Middle East Vijay Talreja, Adapty Dareen Cllarafeddine, Book Munch Café and Bookshop Louay Moursel, Eataly Nisreen Shocair, Virgin Megastore Middle East Sarah Jones, Sprii Vikram Krishna, Emirates NBD Davide Padoa, Design International Luca Cappuccitti, Design International Ola Sinno, Spill The Bean Savitar Jagtiani, Landmark Group Vivek Pande, Khimji Ramdas Group Debbie Stanford-Kristiansen, Novo Cinemas Luma Bourisly, KOOOT.com Omar Bseiso, Al Sayegh Group Shafeena Yusuffali, Tablez Food Company Walid Al Haj, Cravia Deem Albassam, Independent Food Maartenjan de-Wit, SAP Omar Kassim, JadoPado.com Shahriar Khodjasteh, Dubai Desert Extreme Wassim Kabbara, Google Denis Ravizza, ESMOD Dubai & PÔlette Concept Store Mahmoud Adham, Munchbox Paul Kenny, AYM Shahzad Gidwani, Morad Yusuf Behbehani Group Vasser Shamsi, El-Shamsi Group, Egypt Ebraheem Al Samadi, AI Samadi Group Mahmoud Bartawi, Under500 Phil Broad, Alghanim Industries [Wendy's] Shaikha Ahmad Al Bishri, Business Excellence Zaid Alqufaidi, Enoc Retail Emanuele Savona, AT Kearney Mansour Salameh, MENA, Facebook Phil Evans, TriGranit Group Department, Dubai Economy Zaina Kanaan, Charicycles & Ananasa Essa Behbehani, Chewy Goowy Marcus Kèss, Schwitzke & Partner GmbH Phil McArthur, McArthur + Company Shailen Shukla, Jumbo Group Ziad Matta, Boutique 2 Eyad Alkassar, Middle East Internet Group Margherita Cecchini, Kamal Osman Jamjoom Group Prakash Vivekanand, Amusement Services International Shamail Siddiqi, At Kearney and many more ... Fahimuddin, Cityland Group Mark Pilkington, Kamal Osman Jamjoom Group Pravin Hungund, Wipro Shankar Balan, QwikCilver Solutions Farah Kabir, Dresscode Mark Tesseyman, LIWA Trading Enterprises Rachel McArthur, Digital Ink Media Shant Oknayan, Facebook Mena
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THE SHOWSTOPPERS
RETAIL BUSINESS OWNERS KEYNOTES & CEOs CONCLAVE THE KINGDOM IN FOCUS
Look ahead: Sharjah Retail is a people’s business Unlocking the KSA Potential Marwan Jassim Al Sarkal is a prominent business leader This session brought together 16 CEO’s and retail business A panel of 7 thoughtleaders from the Kingdom sharing in the UAE, who travels the world to handpick innovative owners at a roundtable to explore tangible measures their views on the ‘NEXT’ big changes that will have concepts and build exciting partnerships. He plays a pivotal undertaken by retailers to spearhead transformation and far-reaching impact on retail, leisure and entertainment, role behind Sharjah’s transformation as a key investment, drive innovation. real estate and consumer behaviour. tourism and business destination in the region.
TECH TALKS START UP CONCLAVE IGNITING INNOVATION
Reinventing retail in the ‘blended consumption’ era Strengthening the entrepreneurial ecosystem Cashing in the shopper insight currency Going back to the basics of human interactions in retail, Supporting the development of the local entrepreneurial Shant Oknayan, group director – MENA for Facebook 11 experts from the region sparked a dialogue on how ecosystem in the region the start-up conclave brought stated, “Technology is changing consumer behaviour. established and emerging technology pieces can be together 11 truly passionate entrepreneurs to discuss their Technology pieces such as artificial intelligence (AI) and blended with human touch to create future-proof ‘smart’ experiences, pain points and successes. What’s more, the augmented reality (AR) are a means to connect people to businesses. best startup concept will be felicitated with the coveted businesses, which will become increasingly relevant as we RetailME Award. look into the future”.
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HIGHLIGHTS IN NUMBERS Partici TOP 7 PARTICIPATING RETAIL pan t’s VERTICALS/INDUSTRIES P ro • FASHION fi le • FOOD & GROCERY 53% C- LEVEL • BEAUTY & WELLNESS • LEISURE & ENTERTAINMENT 28% • ONLINE RETAIL VP / Director’s • HOME & OFFICE 19% Manager’s & Exec. • ACADEMIA & RESEARCH 68% authorize or influence buying decisions for retail solutions 8 MAIN AREAS OF INTEREST • RETAIL REAL ESTATE
• RETAIL DESIGN
• DISRUPTIVE TECHNOLOGY
• DATA & ANALYTICS 91% 83% 70%
• RETAIL PAYMENT SOLUTIONS
• RETAIL SECURITY 91% of participant’s 83% of participant’s 70% of the Top • RETAIL LOGISTICS were happy with the will attend the 50 Middle East event content. next edition. retailers attended. • DIGITAL SIGNAGE INNOVATION
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CONFERENCE HIGHLIGHTS
PARTICIPANTS EXPLORED AND DISCUSSED • What’s RetailNEXT • Exploring Growth Frontiers • Reinventing Retail • Entrepreneurship • Embracing Technology • Adding Experience to Retail • Innovative Processes • Conquering Retail In • Mapping Tenant-Landlord A ‘Connected’ World Relationships • Re-Engineering Lifestyle Experiences
Soundbites from Our Participants
Consistently high quality in “ speaker line-up and overall event organisation – MRF is one of our MONA ATAYA favourite events of the year” CEO, mumzworld.com
SURVEY RESULTS 87% of participants referred to the event as excellent. 84% of participants would recommend this conference to their industry peers. 85% of visitors surveyed indicated their interest to visit the next edition. 80% of attendees appreciated the many networking opportunities. 67% of visitors intend to make a purchase or do business with a company they met at the show.
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THANK YOU TO OUR 2019 PARTNERS
GOLD PARTNERS CX PARTNER SILVER PARTNERS
EXHIBITION KNOWLEDGE DESIGN MEDIA PARTNER PARTNER PARTNER PARTNERS
PARTNERS SUMMARY WHAT 2019 PARTNERS EXPERIENCED
The perfect platform to meet senior level decision • Unrivalled opportunities by introductions to decision makers from across the region under one roof. makers from the leading players in the Retail Industry. See the details of how we expanded the partnership • Sourcing new introductions and having valuable coverage at the Middle East Retail Forum in our face time to discuss new business opportunities and marketing campaigns slide to ensure our partner current on-going Deals. company is seen as a leader and their products & solutions get maximum exposure to the right • Building brand recognition and positioning their audience, as well as the recognition they deserve. organisation as the partner of choice.
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THE BRAND EXPOSURE 2019 EXHIBITORS
This is a great opportunity to be present at MRF. Your big effort and great organisation made this forum successful!”
SALIM SACOOR Executive Board Member, Sacoor Brothers Group
WHY PARTNER? WHO CAN PARTICIPATE
• An unrivalled platform to showcase solutions, Shopping Centers and Visual Merchandising Solution Providers services & ideas! Retail Real Estate Developers Footfalland Checkout Technology • Enjoy increased exposure Retail Technology Providers Cloud Solutions • Establish industry dominance Logistics and Warehousing Inventory Management • Strengthen existing relationships and prospects Packaging and Merchandising Retail Analytics • Take advantage of curated networking Digital Signage Solution Providers Retail Lighting Solutions • Build new business relations Store Design and Fitouts HVAC
@ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com 15 October 2019 Le Méridien Hotel & Conference Centre, Dubai
Awards Partner Results Partner CELEBRATING RETAIL EXCELLENCE
middleeastretailforum.com/awards RETAILME AWARDS 2019
The Images RetailME Awards are more than just about winning in a competitive retail market like the Middle East. The awards recognise excellence across a range of retail categories, benchmarking innovations and best practices in this dynamic and vibrant industry. They also serve as a motivational platform for retailers across the region and the world.
With the spotlight on the best-performing retailers in the Middle East for 2019, the dazzling ceremony was graced by nearly 350 professionals, specialists and VIP guests representing the who’s who of the retail industry. The celebrities of the evening sparkled on this gala occasion hosted by UAE-based radio and television presenter Tom Urquhart.
9TH 17 100+ 27 350+ EDITION CATEGORIES ENTRIES AWARDEES ATTENDEES
RETAILME AWARDS 2019 JURY MEMBERS
AMNA BERNHARD HATHAL JERZY KRISTINE MOHAMMAD PHIL ABBAS HEIDEN SAAD ALUTAIBI OSIKA LASAM ALAWI McARTHUR Senior Analyst Chief Strategy Officer CEO Owner & CEO Head of Branding & Chairman Founder & Euromonitor International Schweitzer Group & Alandalus Property Co Promedia Integrated Marketing Sahat Property managing director McARTHUR + COMPANY Creative Director, Interstore Accenture Interactive Management Co
Alandalus Property
middleeastretailforum.com/awards IMAGES RETAILME AWARDS 2019 AWARDEES
Most Admired Most Admired Most Admired Most Admired BRAND CAMPAIGN of the Year BRAND CAMPAIGN of the Year START-UP of the Year Retailer of the Year Winner Runner-up Winner FOOTWEAR & ACCESSORIES
Most Admired STORE DESIGN Most Admired STORE DESIGN Most Admired Most Admired of the Year Fashion & Lifestyle of the Year Fashion & Lifestyle START-UP of the Year Retailer of the Year Winner st Runner-up 1 Runner-up CHILDREN’S WEAR
Most Admired STORE DESIGN Most Admired STORE DESIGN Most Admired Most Admired of the Year Food & Leisure of the Year Food & Leisure START-UP of the Year Retailer of the Year Winner Runner-up 2nd Runner-up LUXURY
Most Admired Most Admired Most Admired Most Admired RESPONSIBLE RETAILER of the Year RESPONSIBLE RETAILER of the Year Retailer of the Year Retailer of the Year Winner Runner-up FASHION FOOD & GROCERY Most Admired Most Admired Most Admired Most Admired Retailer of the Year Retailer of the Year Retailer of the Year Retailer of the Year FOOD SERVICE LEISURE & ENTERTAINMENT CONSUMER ELECTRONICS LINGERIE & NIGHTWEAR
Most Admired Most Admired Most Admired Most Admired Retailer of the Year RISING STAR RETAIL PERSONALITY MIDDLE EAST FAHAD AL OTHAIM PHARMACY & HEALTHCARE Retailer of the Year of the Year Retailer of the Year
RETAILME AWARDS 2019 CATEGORIES
SUBMISSION BASED AWARDS PRESENTATION-BASED AWARDS Most Admired Retailer of the Year – FASHION Most Admired BRAND CAMPAIGN of the Year Most Admired Retailer of the Year – FOOTWEAR & ACCESSORIES Most Admired Retailer of the Year – CHILDREN’S WEAR Most Admired STORE DESIGN of the Year Most Admired Retailer of the Year – LUXURY Fashion & Lifestyle Most Admired Retailer of the Year – FOOD AND GROCERY Most Admired Most Admired Most Admired STORE DESIGN of the Year Retailer of the Year ONLINE RETAILER Most Admired Retailer of the Year – FOOD SERVICE HOME & HOUSEWARES of the Year Food & Leisure Most Admired Retailer of the Year – PHARMACY & HEALTHCARE Most Admired Retailer of the Year – HOME & HOUSEWARES Most Admired RESPONSIBLE RETAILER of the Year Most Admired Retailer of the Year – LEISURE & ENTERTAINMENT Most Admired STARTUP of the Year Most Admired RISING STAR RETAILER of the Year Most Admired ONLINE RETAILER of the Year Most Admired STORE MANAGER of the Year Thank you to Images Retail Middle East and the Retail Most Admired Retailer of the Year – CONSUMER ELECTRONICS fraternity for honouring me as Retail Most Admired Retailer of the Year – LINGERIE & NIGHTWEAR Personality of the Year 2019.” Most Admired Lawrence Pinto (presenter) Most Admired RETAIL PERSONALITY of the Year: Fahad Al Othaim with Wakami Saab STORE MANAGER of the Year FAHAD AL SHIBINI Danube, Riyadh Most Admired MIDDLE EAST RETAILER of the Year: Vice Chairman, Al Othaim Group IMAGES RETAILME AWARDS 2019 GALLERY TARGETED MARKETING CAMPAIGN
EVENT WEBSITE DIGITAL ADS MEDIA PARTNER PROMOTIONS 10584 New Users and Baner ads were placed Individual promotions by 21,164 page views of the Pre and Post Event on the media partners Digital Ink media and www.middleeastretailforum.com www.imagesretailme.com Mapic on website, newsletter and website per month (average). social media channels.
PAID ADVERTISING SOCIAL MEDIA EMAIL MARKETING 500+ Organic post with paid advertising Extensive digital advertising across Facebook, Linkedin, Instagram, Twitter, 30+ E-mail campaigns producing 925,128 impressions and Youtube for over 8 months. from 4 months before 250 website inquiries through Twitter Impressions - 87,752 the event sent to a Google Search and Display Ads. Facebook Impressions - 92,443 database of 150,000+
PRINT ADVERTISING The event is featured in Images RetailME magazine, the most widely read trade retail publication in the Middle East, with a 45,000-strong
REGISTER NOW readership across the MENA region.
@ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com TARGETED ELECTRONIC DIRECT MAILS
Middle East Retail Forum QUALITY CAMPAIGN COMMUNICATIONS RetailME Awards 2019
October 15, 7:30pm onwards
Le Méridien Hotel & Conference Centre, Dubai RetailNEXT: The New Wave of People, Products & Processes 14 & 15 October 2019 | Le Méridien Hotel & Conference Centre, Dubai A glittering night of SAY HELLO TO THE SPEAKER ’ Face-to-face with celebrations that you can t miss ISOBEL ABULHOUL MORE THAN 100 NOMINATIONS CO-FOUNDER FROM 50+ RETAIL BRANDS MAGRUDY’S
OCTOBER 14, 3 - 3:30PM SAVE THE DATE What makes a brand resonate across generations? What does it take to stay in business for decades? October 15, 2019, 7:30PM onwards How can a brand stay ahead of time?
Hear the Magrudy’s story of evolution over 45 years
TO RESERVE YOUR SEATS, CONTACT: PARTNERS Gold Partner Customer Experience Partner Silver Partner Caitlin Aldendorff | +971 58 199 4339 | [email protected]
PARTNERS Exhibition Partner Knowledge Partner Design Partner Media Partner Gold Partner Customer Experience Partner Silver Partner
Design Partner Media Partner Awards Partner Results Partner PARTNERSHIP SPEAKING DELEGATE OPPORTUNITIES OPPORTUNITIES REGISTRATION Somesubhra Lahiri Clayton Rodrigues Rupkatha Bhowmick Caitlin Aldendorff +971 56 545 4924 +971 50 118 9765 +971 52 981 1183 +971 58 199 4339 [email protected] [email protected] [email protected] [email protected]
@ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com TARGETED SOCIAL MEDIA CAMPAIGN
Middle East Retail Forum INTERACTIVE SOCIAL MARKETING RetailME Awards 2019
@ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com TARGETED PRESS COVERAGE
Middle East Retail Forum DIVERSE PRESS COVERAGE RetailME Awards 2019
• khaleejtimes.com • saudigazette.com.sa • kuwaititribune.com • menafn.com • openpr.com • zawya.com • globaltrendmonitor.com • middleeastevents.com • gra.world.com • albayan.ae • godubai.com • m.dubaiprnetwork.com • kuwaitnewswire.com • gccnewswire.com • timesae.com • omanitribune.com
@ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com OUR PARTNERS OVER THE YEARS SOME KEY FACTS PRODUCED IN THE EVENT “Growth and change – despite existing challenges – building relationships and trust – with brands and landlords – along with digital transformation were some of the big focus areas for us in 2019,” said Mark Tesseyman, CEO, LIWA Trading Enterprises.
Cost of customer acquisition is quite high in the regional market, owing to oversaturation. “Thus, CRM (customer relationship management) LED Lighting is a huge focus area for us,” Shames Al Hashemi, Director – Member of Board, Dual Investments said.
TM Girard Moussa, director of CX at SAP, said, “We have invested over $15 billion on creating the right CX (customer experience) for our partners over the past five years, and it remains a big investment area for us in 2019.
M c ARTHUR+ COMPANY “A fresh retail offer – notwithstanding the SHOPPING CENTRE SPECIALISTS online-offline debate – tends to do well for the business and that’s why we are redeveloping our retail offer at the Dubai Duty Free (DDF),” said the airport retailer’s COO, Ramesh Cidambi.
“Product is the key focus area and within this developing a sustainable range of product has been crucial,” shared Raza Beig, CEO of high street fashion brand Splash and director of retail conglomerate Landmark Group.
Apparel, Landmark, Rivoli, Dubai Duty Free were THE“We BIG WINNERS have at the Imagestaken RetailME our Awards technology2013 : GoDubai.com and data11/2/13 to 1:33the PM next level to take our customer service to the next level. The aim is to improve our supply chain to continue being the go-to destination for everything mother, baby and child,” shared Leena Khalil, co-founder of
City Times - Winner takes all 11/6/13 11:27 AM Lifestyle | Family | Kids & Teens | Women | Health & Fitness | Your Home | Clubs & Organisations | Education | Photo Tour | Local Media | Govt Service | Info Lines SUBSCRIBE KT SITEMAP QUICK LINKS E-PAPER wknd. COMPETITIONS e-commerce player Mumzworld. Citylife > Press Release Home Contact us Add to Favourites Zawya.com Micky Jagtiani won the lifetime achievement for excellence in retail |…ess & financial news | business directory & current events | AME Info 11/6/13 11:23 AM “We set a lofty goal of doubling people selling on type keyword... Search PM www.zawya.com 8:06 13/25/10 رواد ا@? ;:%89ن 56 34%2ى ا&0/ق ا-,+ &%$*رة ا&%$#"! Home Nation Business Gold/Forex News Sport Entertainment KT World Magazines Sites Classifieds ,PM Gen next share common platform with retail leaders @ Middle East Retail Forum 2013 in Dubai 10/21/13our 3:49 PM platform. Once the closets were unlocked 2:23 13/1/11 ?,<"ت د;: 6789 45ا23 ر0/#. ا%-,ق ا*و)' - ا%$#"ن > Advanced Search Search for... Login Register Newsletters AM _e7 _e7 Micky Jagtiani won the lifetime achievement for excellenceRead in retail unique | FeedsFloor Business and Financial across the MENA region11/6/13 11:22 AM 8:53 13/20/10 دار ا&E5FــــD-ا&DE5F اA%B C*دي-/?05-رواد The Cityا>;:In 869 ا&%$*ر56Home 76%34ن Times 01 /.%-ى City+$*رة ا&%$#"!
AM Home About us Privacy Advertise Contact us Login 8:58 13/20/10 رواد ا>;:869 ا&%$*ر76 56%34ن 01 /.%-ى +$*رة ا&%$#"! - Print this story rwad almfkryn altjaryyn ylteqwn fee mntda tjara altjzaa 0 0 0 0 Most Recent Postings Latestwe Dubai also PressB2B Social Releasesdoubled Media Network >>Create A Free Corporate sales Account Getting Startedin the US, alongside the UAE.” Winner takes all About Us Search GoDubai (1+ E(*6:F* / 3 November 2013 ADCB awarded ‘Best Cash Management Bank in the shared Kunal Kapoor. Founder, The Luxury Closet Apparel, Landmark, Rivoli, Dubai Duty Free big winners at the Images RetailME Awards 201320/10/2013 , !"#$ : %&'()*$ UAE' by Euromoney Apparel, Landmark, Rivoli, Dubai Duty Free were THE BIG !"#àe åëH =6=/ >< %(<;, !0:8;* %(<;, 9,% ("56&6178 !2(34 .("/&' 0*1 !-("% )(*+, !#("# !"#"$%&' Home Latest Postings Product Launches Interviews Submit PR Search RSS Feed PR by Industry Featured Companies Search GoDubai 19:05:39 2013 ,25 , ("1(8"%6* N168 I'=6#&' I=%C' ("<"& !"=6F#&' L%M*&' I"0#:2 %$'K5&' %A* I(1<& E'%(*J' ("%6# I"%/<&' E"67&' I(*+ I*"&' H'%F&' %0G Filter PR by WINNERS at the Images RetailME Awards 2013 á%:#àdG "j"L 256H »àë&9 Öà8dG ¿É%H 3G$ëdG µ »7Éj'dG …OÉ)àb’G äÉgÉéJG "MGh 2dÉY äGQÉeùG$7.%B4 '?[@<')ÑY á%5%F'dG Industries Companies Events Media Jobs Country Guides Apparel, Landmark, Rivoli, Browse By REGIONS LANGUAGES INDUSTRY >> Lifestyle Guide & Opinion Search for Select Industry
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Group, The which represents more than 50 international brands in the Middle-Eastern market, took Film by Dubai InternationalHealthy Hair Treatment for Hair Create new account across the Middle East retail industry were present at the JW Marriott Marquis in Dubai for the : Monday, November Jones04 - the 2013 Grocer @an ideal 06:59 spot << 7*-I2*+ C2 3RR%E2*+ =,6S event is being organised by Images RetailME, the only B2B publication dedicated to the retail sector in the home 8 prestigious awards for the following brands; Tim Hortons (Most Admired Retailer Of The Year: Tablez Food Company for cheese fans 4$567 8 4$9 HEALTH CARE & MEDICINE home 8 prestigious awards for the following brands;Loss Timat Dr Hortons Batra's, (Most Admired Retailer Of The Year: event.G #H23( EF=C6'() 2?5N) !>X a.A? ,6=",b http://www.godubai.com/citylife/press_release_page.asp?pr=81819 Page 1 of 3 RetailNEXT #MRF2019 THE NEW WAVE OF PEOPLE, PRODUCTS & PROCESSES OFFICIAL POST EVENT HIGHLIGHT VIDEO @ME.RetailForum @imagesretailme middleeastretailforum middleeastretailforum middleeastretailforum.com FOR 2020 UPCOMING EVENTS EVENTS PARTNERSHIPS MIDDLE EAST RETAIL FORUM & RETAILME AWARDS - KSA [email protected] Justina Eitzinger MIDDLE EAST RETAIL FORUM Chief Operating Officer & RETAILME AWARDS - UAE +971 50 841 9750 SPEAKING OPPORTUNITIES GET IN TOUCH WITH OUR TEAM TO KNOW MORE ABOUT THE EVENTS AND UNDERSTAND YOUR PARTICIPATION POSSIBILITIES. Rupkatha Bhowmick Editor +971 52 981 1183 [email protected] DELEGATE REGISTRATION & AWARDS NOMINATIONS Caitlin Aldendorff Events Coordinator +971 50 911 4885 [email protected] Proudly Organized byX T5? ,B *+A36N)/countries #=$2N) worldwide. +,P~0)