20090119-NEWS--0001-NAT-CCI-CD_-- 1/16/2009 5:52 PM Page 1
®
www.crainsdetroit.com Vol. 25, No. 3 JANUARY 19 – 25, 2009 $2 a copy; $59 a year
©Entire contents copyright 2009 by Crain Communications Inc. All rights reserved
Inside Who’s in line to succeed Epolito at MEDC? United Way may cut funding Page 6 given the cur- Agency awaits final revenue figures for ’08 rent economic Shipping ban pours grief on climate.” wine retailers, BY SHERRI BEGIN WELCH the various funding cut scenarios firmer idea of the degree to which United Way CRAIN’S DETROIT BUSINESS it is assessing while it waits to get pledges will likely be collectible, could not say Page 3 a firmer idea of how much money she said Friday in an e-mail. It late last week Six months after making initial it raised last year. doesn’t expect to be able to “call how much it Small Business Monthly grant commitments under its new “We’re trying to shore up where the revenue picture” until early raised through community impact model, United we stand from a revenue stand- March rather than this month or workplace cam- Way for Southeastern Michigan is point … (and) communicating to next as in the past. paigns and indi- considering funding cuts. our partner agencies that we don’t “But that is not a justification to Green vidual, founda- The agency met with the lead ex- know what the situation is,” said do nothing or plan for nothing,” tion and corporate giving in 2008, ecutives of many of its local non- Kelly Major Green, vice president Green said. Green said. profit grantees in mid-December of marketing and strategy at Unit- “We think it’s prudent for every And subsequently, it could not to discuss the current economic ed Way. organization, particularly every comment on the magnitude of pos- climate, service gaps arising from The agency still is talking with nonprofit organization, to be look- sible funding cuts to its member the historic level of demand and the domestic automakers to get a ing at ways it may have to adjust See United Way, Page 24 Chinese firm ■ Real-world advice from of the business peers, Page 17 shops local 2008 Newsmaker Year ■ How to tell if it’s time to sell, Page 19 suppliers Dingell honored for This Just In BY RYAN BEENE years standing up for SBA loans plummet CRAIN’S DETROIT BUSINESS U.S. Small Business Adminis- Detroit-area automotive suppli- tration-backed lending con- ers might soon be merger or acqui- automakers, workers tinued to fare poorly in De- sition targets of a Chinese automo- tive supplier looking to gain a cember, according to the BY ROBERT ANKENY most recent numbers from stronger footprint in the U.S. auto industry at bargain-basement AND NANCY KAFFER Detroit’s SBA office. CRAIN’S DETROIT BUSINESS Loans made through the prices. popular 7(a) program are “As for the size, it may be a very t was a bad week for John Dingell. down 64 percent for the fiscal small firm, up to a very large firm” The 53-year Democratic veteran of the year to date, said SBA Michi- said Jeff Zhao, general manager of I U.S. House of Representatives was back on gan District Director Richard Summitech Engineering Inc., not rul- the job but still recuperating from knee re- Temkin. The SBA reported 195 ing out publicly traded tier-one placement surgery, using a wheelchair or loans worth $38 million, a 55 suppliers. “It depends on what cane to get around. percent decline in year-to- kind of company and the core val- Dingell’s congressional colleagues were date dollars. ue of the company.” drubbing the Detroit 3 execs, who’d come to At the end of October, the Chinese investment was the fo- Washington, D.C., in search of bridge loans first month of the SBA’s fis- cus at a recent meet-and-greet and left portrayed as arrogant spendthrifts, cal year, lending had plum- event Tempo International Group, the out of touch with the American market and meted from 240 loans made parent company of Summitech, the American worker. in October 2007 to 81 during hosted at the Henry Ford Museum on And a liberal Democrat from California, the same month last year. Jan. 9. Rep. Henry Waxman, was challenging Din- Small-business owners In attendance was Beijing’s vice gell’s chairmanship of the powerful House En- point to a tightening of credit mayor, who expressed his city’s in- ergy and Commerce Committee. standards by banks; banks terest in supporting Chinese in- The timing couldn’t have been worse. The au- say the number of creditwor- vestment in Detroit companies. tomakers went to Capitol Hill on Nov. 18, a Tues- thy loan applicants has de- Also attending was Wayne day. On Friday, the House Democrats voted. County Executive Robert Ficano, NEWSCOM clined. U.S. Rep. John Dingell has served Michigan for 53 Dingell lost. Express Loans, a type of local economic development lead- years. Despite losing his chairmanship of the House “It was a bad time for me,” said Dingell, loan made through the 7(a) ers, Beijing municipal officials Energy and Commerce Committee, he’s not slowing whose 15th District includes Dearborn, home and area auto industry executives. down. to Ford Motor Co. “There was a definite back- See This Just In, Page 2 See Chinese, Page 24 lash against the auto industry — that was the HELP HONOR DINGELL nastier hearing the companies had. That nasty hearing had an impact on me and you can’t re- Luncheon: Noon to 1:30 p.m. Feb. 18 ally gainsay that.” Where: Ritz-Carlton Dearborn It’s a setback for Dingell, 82, who was first Tickets: $50. Tables of 10 are $450 each appointed to the committee in 1975 and has Registration: Visit www.regonline.com/ held the position of chair or ranking Democrat 09newsmaker. Also 11:30 a.m. on Feb. 18 since 1981. But he’s not slowing down. For his long service to the people of the state For questions and group reservations, call (313) 446- 0300. See Dingell, Page 25 NEWSPAPER 20090119-NEWS--0002-NAT-CCI-CD_-- 1/16/2009 5:48 PM Page 1
Page 2 CRAIN’S DETROIT BUSINESS January 19, 2009
Olson and co-defendant Lorezno story is kitchen/home goods store in separate civil lawsuits filed such as grip, production assis- Garrisi, both members in Clinton and gift shop Acorn Farm L.L.C., Dec. 28 and Jan. 5 in Macomb Coun- tant, set building and design, film THIS JUST IN Township-based Marquee Invest- which moved into a space on ty Circuit Court. makeup and screenwriting. ments L.L.C., were facing separate Main Street vacated by The Village Neither company president Meisner said he’s investing ■ From Page 1 lawsuits from New Baltimore- Peddler months earlier, said DDA Robert Thiede nor his attorney, $20,000 to launch the school, and based Citizens State Bank and from Executive Director Ann Barnette. Charles Bullock of Southfield based expects first-year revenue of program in which 50 percent of Warren Bank, for defaulting on — Chad Halcom Stevenson & Bullock P.L.C returned $400,000 to $500,000. He founded the loan is guaranteed, are bank loans for residential devel- calls. Huntington Woods-based Mort down 72 percent since the opments in Macomb and Chester- Rock Tops owes $1.2M The Dwyer case is set for a Meisner Associates in 1997, a pub- SBA’s fiscal year began. Hunt- field townships that never materi- hearing Jan. 26. lic-relations firm and a specialist ington Bank continues to be De- alized. A shuttered Macomb Township — Chad Halcom in training and managing talent troit’s top SBA-backed lender, “The cross-complaint by Mr. Ol- business that makes and installs for television news. making 11 loans in December, son against (Garrisi) has been granite countertops for residen- — Bill Shea Temkin said. withdrawn, which we commend tial customers owes at least $1.2 Wayne County gets a new — Nancy Kaffer since that allegation was base- million to suppliers according to development head less,” said Benjamin Aloia, an attor- Macomb County court records. Airline buying 15 planes Wayne County has named ney for Garrisi in the case. Involuntary bankruptcy could Memphis, Tenn.-based Pinnacle Ex-Olson president defaults J.M. Olson closed its doors in be an option for liquidating Rock Turkia Awada Mullin as the new di- Airlines Corp. subsidiary Colgan Air The former president of a Macomb County on May 9, and Tops Inc.’s assets and reimbursing rector of economic and neighbor- Inc., which is based in Manassas, closed St. Clair Shores con- John Olson personally faces three its creditors, one attorney said. hood development. Va., inked a $432 million deal to struction firm is in default for lawsuits in Oakland and Macomb “Three or more creditors are Mullin, formerly an assistant $5.5 million in two pending law- counties for allegedly defaulting needed to begin involuntary Wayne County executive, filled buy 15 74-seat Bombardier Q400 suits after failing to appear for on bank loans totaling more than bankruptcy. I know we have at the vacancy created by the Dec. 31 NextGen turboprop airliners that deposition in Michigan or the $5.25 million. least that many based on the com- resignation of Mulugetta Birru. Bir- will operate as part of Continental Bahamas. Steve Braun, president of J.M. panies that have contacted me,” ru is working on-site with the Airlines commuter fleet. John Olson, 63, formerly of Olson for its last 18 months in op- said Norman Yatooma, president of county as a private consultant on Detroit Metropolitan Airport is one Grosse Pointe Park and ex-pres- eration, opened Braun Construction Birmingham-based Norman Ya- China and international business of Pinnacle’s hubs. ident of the now-defunct J.M. Ol- Group Inc. in Farmington Hills, tooma & Associates P.C. development. It hasn’t been determined if son Corp., had been under a which has most of Olson’s former Rock Tops Inc., incorporated in — Ryan Beene Houston-based Continental will court order to return to the U.S. staff and is continuing some of his Roseville in 2000 and based in Ma- use the planes to add Detroit or or to pay for attorneys to fly to construction projects by subcon- comb Township since at least Meisner to open film school Michigan routes as part of its Con- Nassau for his deposition by tractor agreement. 2006, closed its doors Dec. 19 with tinental Connections commuter ser- December. To date, he has done — Chad Halcom some alleged outstanding bal- Television talent-placement vice operated by Colgan, Conti- guru Mort Meisner plans to open a neither. ances, but has not filed for bank- nental said. That decision is Macomb County Circuit Court ruptcy according to records at U.S. film school next month with expected later this year. Judge Edward Servitto signed a Downtown Milford is full Bankruptcy Court in Detroit. buildings in Troy, Farmington The aircraft which will double default judgment against Olson The village of Milford achieved The company is accused of fail- Hills, Detroit and Warren. last week against Olson for $4.4 a zero retail vacancy rate among ing to pay Farmington Hills-based The Center For Film Studies will the Colgan fleet, will be delivered million and Judge Diane Druzins- its approximately 75 downtown Dwyer Marble & Stone Supply Inc. for consist of 20 students per class, between August 2010 and April ki imposed a separate default retail spaces during fourth-quar- $890,395 worth of materials and with two classes per day taught by 2011. judgment two days later ter 2008, according to the Milford taking some $323,998 in equip- film-industry professionals, Meis- Pinnacle also took options on against Olson in another case, Downtown Development Authority. ment for Tucker, Ga.-based ner said. an additional 15 Q400s for 2013. for $1.1 million. The most recent retail success GranQuartz L.P. without payment, Classes will focus on careers — Bill Shea Did You Get the Message? First Tech Direct named to 2008 Microsoft Dynamics® Inner Circle Top 1% of Microsoft Dynamics® Partners Worldwide
first tech direct more than software
® Microsoft Dynamics Presidents Club First Tech Direct specializes in selecting, implementing, deploying and 2008 managing Microsoft Dynamics CRM (Customer Relationship Management), Microsoft Dynamics AX, Microsoft Dynamics GP and Microsoft first tech direct
Dynamics SL. First Tech Direct offers extensive Microsoft Dynamics more than software experience and proven methodologies that will increase your GROW YOUR BUSINESS business’ efficiency, productivity and profitability. MICROSOFT DYNAMICS >ĞƚDŝĐƌŽƐŽŌLJŶĂŵŝĐƐΠZDƐŚŽǁ WITH LJŽƵŚŽǁƚŽŐĞƚƚŚĞŵŽƐƚŽƵƚŽĨĞǀĞƌLJ® ŽƉƉŽƌƚƵŶŝƚLJ͘ƐLJŽƵŐƌŽǁ͕ǁŝůůLJŽƵƌ CRM ƉĞŽƉůĞďĞĂďůĞƚŽĞīĞĐƟǀĞůLJƐŚĂƌĞŬĞLJ ŝŶĨŽƌŵĂƟŽŶƚŽƐƚĂLJƉƌŽĚƵĐƟǀĞ͍ƩĞŶĚ 2008 ƚŚŝƐFREE DŝĐƌŽƐŽŌLJŶĂŵŝĐƐZDĐĂŶŐƌŽǁĞǀĞŶƚĂŶĚůĞĂƌŶŚŽǁ Top Killer VARS by ǁŝƚŚLJŽƵƌĐŽŵƉĂŶLJĂŶĚŬĞĞƉLJŽƵƌ ƉĞŽƉůĞĐŽŶŶĞĐƚĞĚĂŶĚƉƌŽĮƚĂďůĞ͘ Accounting Technology :ĂŶƵĂƌLJϮϮ͕ϮϬϬϵ ^ŽƵƚŚĮĞůĚ͕D/ or &ĞďƌƵĂƌLJϭϭ͕ϮϬϬϵ 'ƌĂŶĚZĂƉŝĚƐ͕D/ 2482910138 *MUST REGISTER FOR
CONTACT Your Microsoft Dynamics www.firsttechdirect.com/GROW.htm 2482910138 ® THIS EVENT AT: Partner
26622 Woodward Ave., Suite 105, Royal Oak, MI 48067 p: 248.291.0138 f: 248.281.0406 [email protected] 20090119-NEWS--0003-NAT-CCI-CD_-- 1/16/2009 5:39 PM Page 1
January 19, 2009 CRAIN’S DETROIT BUSINESS Page 3 Will Carolyn bring the bacon? Health Care Extra Kilpatrick returns to transportation-funding panel in Congress
BY BILL SHEA couldn’t come at jects,” he said. positions in Congress. CRAIN’S DETROIT BUSINESS a better time,” It was quietly announced Jan. 8 The transportation-HUD sub- said transit czar that Kilpatrick, D-Detroit, would committee appropriated $103.6 bil- Metro Detroit’s mass-transit John Hertel, serve on the U.S. House appropri- lion in total spending for fiscal community is celebrating U.S. who is oversee- ations subcommittee for defense year 2008, according to a statement Rep. Carolyn Cheeks Kilpatrick’s ing two of the re- for the first time and return to the from Kilpatrick’s office. return to the powerful House gion’s major transportation-Housing and Ur- “She’s been on this committee before and she understands how transportation appropriations mass-transit ban Development subcommittee. Washington works and hopefully Hospitals retool for more subcommittee and hopes her re- projects. She sat on the transportation that will work to our advantage in newed influence will ensure mon- “To be in a subcommittee previously before getting as much money as we can,” reliable payments, Page 11. ey from the Obama administra- Kilpatrick key position in switching to the homeland securi- said Carmine Palombo, director of tion’s infrastructure stimulus a key time is fortunate for us. ty appropriations subcommittee in transportation planning for the comes this way. She’ll have access immediately to 2006 — a move that baffled transit “(Kilpatrick’s appointment) what’s going on and what’s avail- Company index insiders because it took her out of See Kilpatrick, Page 24 couldn’t be more helpful and able for funds for transit pro- one of the most influential funding Accuri Cytometers ...... 3 American Axle & Manufacturing ...... 24 Amerigon ...... 24 Amherst Partners ...... 24 Arbor Photonics ...... 23 Arvin Meritor ...... 24 Ascension Health ...... 11 Front-runner Blue Cross Blue Shield ...... 22 Children’s Hospital ...... 14 Cielo MedSolutions ...... 23 Commercial Alliance ...... 19 in MEDC race Delta Dental ...... 6 Detroit Renaissance ...... 4 Everyday Wines ...... 25 Federal-Mogul ...... 24 gloStream ...... 16 balks at rules, Fisher Coachworks ...... 23 Guardian Angel Home Care ...... 15 Hayes Lemmerz ...... 24 Henry Ford Home Health Care ...... 15 Henry Ford Hospital ...... 14 may lose loan Henry Ford Medical Group ...... 16 HMS Products ...... 18 BY TOM HENDERSON Incept Biosystems ...... 23 CRAIN’S DETROIT BUSINESS Lear ...... 24 MEDC ...... 3, 6 There’s good news and bad news for Jen- Merchant’s Fine Wine ...... 3 nifer Baird, president and CEO of Ann Ar- Michigan Commercial Credit ...... 19 bor-based Accuri Cytometers Inc. State eco- Mich. Liquor Control Commission ...... 25 nomic officials still like her company, but Michigan Manufacturers Association ...... 4 NATHAN SKID/CRAIN’S DETROIT BUSINESS they may lend money originally announced McLaren Visiting Nurse & Hospice ...... 15 John Lossia, owner Merchant’s Fine Wine in Dearborn, said the new law will essentially eliminate his ability to deliver gift baskets that contain wine. for her to someone else, instead. Nephrion ...... 23 Baird is the poster Oakland County Business Center ...... 19 child of new technology Oakwood Healthcare ...... 11 development for the Pediatric Care Corner ...... 16 state’s Michigan Economic Pixel Velocity ...... 23 Development Corp. Accuri SEMCOG ...... 24 Shipping ban pours grief is a manufacturer in a Solidica ...... 23 state desperate to re-es- Summitech Engineering ...... 1 tablish itself as a manu- Trinity Health ...... 11 facturing center, making Trinity Home Health Services ...... 15 an analytical scientific TRW Automotive ...... 24 over many wine retailers tool about the size of a mi- Baird United Way for SE Mich...... 1 crowave that sells for the Univ. of Mich. Health System ...... 14 price of a Lexus. Both hiring and revenue Visiting Nurses Association ...... 15 BY DANIEL DUGGAN my own backyard,” Mueller said. “I wasn’t are taking off, and the company is making Visteon ...... 24 CRAIN’S DETROIT BUSINESS planning on that.” inroads into Europe. Walsh College ...... 17 Those in the wine industry are adjusting to Baird’s photo is often the centerpiece of Wayne State University...... 14 Over the past two years, Martin Mueller and the new regulations that come with House Bill the MEDC’s home page. She’s the star of the William Beaumont Hospitals ...... 11 his five business partners crafted a business 6644, trying to assess what the impact to their MEDC’s print and radio ad campaigns. The Winebuys.com ...... 25 plan to sell wine from the eclectic wine lists at bottom lines will be. MEDC invested $2 million in Accuri in 2006 Wine Junkies ...... 3 restaurants to consumers looking for high-end For John Lossia, it will be significant around and granted it a tax abatement of $1.4 mil- wines through a Web site. the holidays. lion in 2007. In October, the agency an- Mueller was expecting the usual challenges Owner of Merchant’s Fine Wine in Dearborn, nounced it was awarding Accuri $1.95 mil- of marketing and finding capital, but he wasn’t he considers the sale of gift baskets to be a lion to create 88 new jobs, the firm easily Department index expecting a new state law to cripple the busi- steady profit center around the holidays. Gift scoring as the No. 1 company of the 112 that ness before it started. baskets, assembled at his store, typically con- entered the 2008 21st Century Jobs Fund busi- BANKRUPTCIES ...... 4 A bill signed into law Jan. 9 now makes it ille- tain a few bottles of wine paired with some pas- ness plan competition. BUSINESS DIARY ...... 20 gal for retailers to ship wine to anyone in the Despite all that, Baird now doubts she ta and other food items. CALENDAR ...... 20 state of Michigan. Under the new law, the wine can only be de- will get any of the $1.95 million. CAPITOL BRIEFINGS...... 4 So while Mueller’s budding business, Wine livered by an employee, not shipped by a third A company that didn’t rank high enough Junkies L.L.C., can ship wines to Ohio residents, party. to be named as one of the 17 that qualified CLASSIFIED ADS ...... 18 it can’t target those in Michigan. “Do you know how much it would cost me to for a total of $29.6 million in October may KEITH CRAIN...... 8 “It’s still viable, but it’s ironic that I can sell get her funding instead. LETTERS...... 8 to people all over the country but not folks in See Wine, Page 25 See Accuri, Page 23 MARY KRAMER ...... 9 OPINION ...... 8 PEOPLE ...... 20 HIS WEEK Comment on our stories Coming Jan. 26: CareerWorks RUMBLINGS ...... 26 T @ Join the CDB community. See Web Post your resume. See job SMALL BIZ SOLUTIONS...... 19 World, Page 26. listings. WWW.CRAINSDETROIT.COM WEEK IN REVIEW...... 26
Xxxxxxxxxxx xxxxxxx xxxxxxx xxxxxx 20090119-NEWS--0004-NAT-CCI-CD_-- 1/16/2009 5:21 PM Page 1
Page 4 CRAIN’S DETROIT BUSINESS January 19, 2009
Wishing you could MBT under renewed scrutiny LANSING — Michigan’s busi- the job growth, that’s where it is,” den as compared with the prede- ness tax is coming under renewed Rothwell said. cessor Single Business Tax. remove the stress scrutiny, with leading lawmakers “Just getting rid of the sur- The MBT did see some notable and business officials targeting the charge … it would not be enough to change in the final days of the 2008 tax for change. make a big difference. We need to legislative session, through a bill House Speaker Andy do it, it never should that among other things removed from distressed ? Dillon, D-Redford Town- have happened, but it’s certain taxes, fees, interest in- ship, is looking at the Capitol not the silver bullet.” come, royalties, dividends and oth- Michigan Business Tax Briefings Detroit Renaissance er elements from inclusion as as a part of comprehen- last year hired nonparti- gross receipts under the MBT. sive tax reform that san think tank Public Sec- However, exclusions are phased could go before Michigan tor Consultants Inc. for a in over five years, which some Look no further. voters. report that laid out state business officials said was disap- And on the Senate spending reforms that in pointing and will be confusing to side, the first bill to be in- 10 years could produce taxpayers. troduced in the new leg- $800 million in annual In addition, the bill was tied to As real estate and receivership experts, we know distressed real islative session was a savings. It has also re- another measure that “decouples” estate. We understand how to maximize investments and we reintroduced measure to tained Public Sector the MBT from provisions of the advise you on the right plan for your property, whether it’s to sell phase out the nearly 22 Amy Lane again to this time look at 2008 federal stimulus package that now or stay the course. percent surcharge on the governance reform, such as op- MBT, sponsored by Sen. Mark allowed businesses to use an accel- tions to encourage school districts Jansen, R-Gaines Township near erated write-off of equipment pur- and local governments to either know Grand Rapids. chases, providing businesses both We real estate. consolidate or combine opera- In an interview with Crain’s, a state and federal tax reduction Senate Majority Leader Mike Bish- tions, Rothwell said. for equipment investment. James Becker Kristin Mueller op, R-Rochester, said rolling back He hopes to have recommenda- Amanda Radaz, assistant direc- [email protected] [email protected] the MBT surcharge is Senate Re- tions on both tax and governance tor at the National Federation of Inde- +1 313-967-4100 +1 404-995-6453 publicans’ “No. 1 issue.” reforms later this year. pendent Business-Michigan, said In the state House, Dillon last One area of tax reform that the many businesses made investment www.us.joneslanglasalle.com week called for tax reforms that in- Michigan Manufacturers Association decisions based on both the federal clude improvements to the MBT, will be pushing is Michigan’s per- and state tax incentive, and the de- repeal of the surcharge, and reduc- sonal-property tax. coupling measure pulls “the rug tions in property taxes. The MBT partly addressed man- out from under them.” What in the World? He has not publicly specified ufacturers’ concerns with the per- how fast he would like the tax-re- sonal property tax, in that it al- lows them to take Granholm signs battery, tuition bills Today, she plays with a beach form proposal crafted but told Crain’s that he sees the timing as personal-property tax credits Gov. Jennifer Granholm on ball. Tomorrow, the weight of the against their MBT liability. “urgent. The condition of our econ- Wednesday signed a bill offering world will be on her shoulders and But Mike Johnston, vice presi- omy is under great stress.” up to $335 million in tax credits to the shoulders of all our children. dent of government affairs at the Doug Rothwell, president of De- encourage the development of ad- MMA, said Michigan needs to What sort of world will it be? troit Renaissance Inc., said the CEO vanced battery technology in eliminate the levy altogether. There are men who are committed group is working with both Dillon Michigan, the AP reported. and Bishop on options for tax re- “To be competitive with other to building a world that values the states, we can’t continue to just Also, Granholm on Tuesday form, as well as ways to reduce the signed a bill aimed at starting worth of the individual, that will cost of running government. give credits for personal-property allow every child to reach his/her tax, when other states don’t … partnerships to provide college tu- In terms of tax reform, he said, ition for students in high-unem- potential. There are men who are Detroit Renaissance has not yet de- charge it at all,” Johnston said. “What we’re going to do is put the ployment areas, modeled some- committed to building a world in veloped specific ideas but has what after the Kalamazoo hired Anderson Economic Group issue on the table … we’ve got to which morality, character and get that discussion started.” Promise, which guarantees free traditional values matter. L.L.C. to study options and develop college tuition to graduates of Kala- recommendations. He said that with the exception mazoo Public Schools. “We’re really not going into this of the MBT surcharge, the manu- Who are these men? Locally, Pontiac could be among with any preconceived notions, facturing community overall is They are Scottish Rite Masons. the first communities to use the other than to say to have it im- pleased with the MBT. The MBT new law. prove the competitiveness of contains employment and invest- Amy Lane: (517) 371-5355, Michigan,” Rothwell said. ment tax credits and it reduced Scottish Rite Masonry He said eliminating the sur- manufacturers’ business tax bur- [email protected]. charge would be a step in the right Making a Real Difference! direction, but there are problems with the overall structure of the www.32ndDegreeMasons.org 877.320.6432 MBT in that it discourages some of STREET TALK the sectors that are growing the THIS WEEK’S STOCK TOTALS: 15 GAINERS, 49 LOSERS, 8 UNCHANGED fastest to come here. “Folks would say that it’s raised CDB’S TOP PERFORMERS 01/16 01/09 PERCENT the tax on the service sector fairly CLOSE CLOSE CHANGE dramatically, and as a result, it’s 1. Oxford Bank Corp./MI $9.49 $6.05 56.86 really sent a negative message to 2. Somanetics Corp. 16.19 14.75 9.76 those sectors that Michigan wants 3. Credit Acceptance Corp. 18.17 17.03 6.69 them to be here. And if you look at 4. Syntel Inc. 26.37 24.84 6.16 5. Eagle Capital Growth Fund Inc. 5.80 5.70 1.75 6. Domino's Pizza Inc. 6.22 6.13 1.47 7. TRW Automotive Holdings Corp. 3.86 3.82 1.05 8. CMS Energy Corp. 11.26 11.18 0.72 BANKRUPTCIES 9. Perceptron Inc. 3.85 3.83 0.52 10. Meadowbrook Ins. Group Inc. 6.59 6.57 0.30 The following businesses filed CDB’S LOW PERFORMERS 01/16 01/09 PERCENT for Chapter 7 or 11 protection in CLOSE CLOSE CHANGE U.S. Bankruptcy Court in Detroit 1. Detrex Corp. $3.00 $3.80 -21.05 Jan. 9-15. Under Chapter 11, a com- 2. Caraco Pharm. Laboratories Ltd. 5.01 6.20 -19.19 pany files for reorganization. 3. BorgWarner Inc. 18.89 22.87 -17.40 Chapter 7 involves total liquida- 4. Ramco-Gershenson Prop. Trust 5.72 6.92 -17.34 tion. 5. Penske Auto Group Inc. 7.43 8.94 -16.89 Onyx Entertainment L.L.C./Mari- 6. TechTeam Global Inc. 5.16 5.91 -12.69 lyn’s on Monroe, 419 Monroe St., vol- 7. Federal Mogul Corp. 4.30 4.82 -10.79 untary Chapter 7. Assets and lia- 8. Agree Realty Corp. 13.69 15.14 -9.58 bilities not available. 9. Energy Conversion Devices Inc. 26.05 28.73 -9.33 Laptop Design USA L.L.C., 22731 10. Kaydon Corp. 28.27 31.10 -9.10 Newman, Dearborn, voluntary Source: Bloomberg News. From a list of publicly owned companies with headquarters Chapter 11. Assets and liabilities in Wayne, Oakland, Macomb, Washtenaw or Livingston counties. not available. — Compiled by Mark Lewis DBpageAD.qxd 12/31/2008 10:55 AM Page 1
Five is the new one. Some of us need phones with guts, backbone and Nextel Direct Connect.® Lucky for us, we can get up to four free i576 by Motorola phones when we buy one at just $69.99. It’s time your workers had the nation’s fastest push-to-talk network at their calloused fingertips. It’s time to get work done now.
Connect in less than a second. Only on the Now Network.™
Buy 1, get up to 4 free. i576 by Motorola® $69.99 Limited-time only for your business account. Offer available only in company-owned stores. See stores for availability. Requires eligible upgrade (or new-line activation) with a two-year agreement.
1-800-NEXTEL9 sprint.com/nextel
May require up to a $36 activation fee/line, credit approval and deposit. Up to a $200 early termination fee/line applies. Available on corporate-liable accounts only. Phone Offer: Offer ends 4/18/09 or while supplies last. Upgrade: Existing customers in good standing with service on the same device for more than 22 consecutive months currently activated on a service plan of $34.99 or higher may be eligible. See in-store rebate form or sprint.com/upgrade for details. Buy 1 Get 4 Offer: Activation required at the time of purchase for all five phones on the same account in one sales transaction. Not available in all channels. Other Terms: “Fastest” claim based on initial call setup time. Coverage not available everywhere. Sprint Mobile Broadband reaches over 248 million people. Offers not available in all markets/retail locations or for all phones/networks. Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade. Other restrictions apply. See store or sprint.com for details. ©2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 20090119-NEWS--0006-NAT-CCI-CD_-- 1/16/2009 5:38 PM Page 1
Page 6 CRAIN’S DETROIT BUSINESS January 19, 2009 Who will succeed Epolito? The speculation begins
BY TOM HENDERSON tenure as MEDC president. but the executive committee will CRAIN’S DETROIT BUSINESS Snyder did not return two calls negotiate and determine his re- placed Friday morning and mid-af- placement’s salary and contract. When James Epolito announced ternoon. Rothwell, now president of De- last week he would step down as Epolito’s goal for Finney is president and CEO of troit Renaissance Inc., said his ad- President and CEO of the Michigan Spark and also has a history with vice to the MEDC is “to put some- Economic Development Corp., two the MEDC, having served as its body in there who’s already from prominent names began to be vice president of emerging busi- Michigan, keep whatever momen- Delta Dental: Grow bandied about as possible replace- ness sectors in 2000-2002. tum we have going, (and) not have ments — Michael He then moved to New York as a big learning curve.” Finney and Rick CEO of Greater Rochester Enterprise, He said leading local economic James Epolito, newly appoint- and Australia. In Michigan, Snyder. an economic-development organi- developers could be candidates, al- ed CEO of Lansing-based Delta Delta has offices in Okemos and Snyder is a zation, before being recruited to though they may make more money Dental of Michigan, said his five Farmington Hills. former COO and Spark by Snyder in 2005. in their current posts and could be years leading Once he assumes duties at president of “I prefer not to speculate,” Finney looking at taking on a job potential- the Michigan Delta Dental later in April, Gateway Comput- told Crain’s Friday when asked ly lasting less than two years and “a Economic De- Epolito said his main responsi- ers who helped velopment bility will be to guide growth in about replacing Epolito. “No one lot of headaches for less money.” take that compa- Corp. “was the Michigan and to provide sales has contacted me about the job. I He said people within the MEDC ny public before most chal- assistance for Delta’s expansion have not contemplated making a should also be considered. returning to lenging job in plans. Finney change from what I’m doing here. Top leaders and MEDC names Ann Arbor in my life.” “I am going to work hand-in- “I respect what Jim and his mentioned include: Lisa Dancsok, 1997 to found But Epolito glove with COO (and CFO) Lau- team were up against in these chal- Avalon Invest- senior vice president of marketing said he is ex- ra Czelada,” Epolito said. lenging times. He made progress, ments Inc., a ven- and communications; Debra Dans- cited about In a statement, Fleszar said and I would have loved to see him Epolito ture-capital by, senior vice president and COO; taking over Epolito’s “extensive back- stay another year or so, quite company with a and Jeff Mason, senior vice presi- Delta Dental’s top spot in Michi- ground in health care, insur- $100 million frankly.” dent and chief business develop- gan. His last day at MEDC will ance and government make him fund. In 2000, he Epolito said he will help the ment officer. be April 1. an ideal choice for this impor- co-founded board screen potential replace- In response to Crain’s query as “Now I come to Delta and tant leadership position.” Ardesta L.L.C., ments and stay on for awhile after to whether they would be interest- (CEO Dr. Tom Fleszar) has got Prior to coming to the MEDC, another VC firm the new CEO is hired. ed in Epolito’s post, the three said Snyder this company going great guns,” Epolito was CEO of the Accident that invests in Bridget Beckman, public infor- in statements and comments that Epolito said. “This company is Fund Insurance Co. of America, a micro- and nanotechnologies. mation officer at the MEDC, said they were dedicated to carrying very advanced culturally and for-profit workers’ compensa- In 2005, Snyder co-founded Ann the MEDC executive committee in- out the strategic plan developed from a customer-service stand- tion subsidiary with Blue Cross Arbor Spark, an economic-develop- tends to look for a replacement for under Epolito’s leadership and are point.” Blue Shield of Michigan. He also ment organization, and serves as Epolito “internally and externally, committed to working at the With 7.6 million enrollees, was an executive with Blue Care its chairman. He was also chair- and not just within Michigan but MEDC. Delta Dental also operates in In- Network. man of the MEDC’s executive com- also nationally.” Reporter Amy Lane contributed diana, Ohio, Illinois, Tennessee — Jay Greene mittee during Doug Rothwell’s Epolito’s base salary is $200,000, to this story.
ow may we help your business grow?
Huntington has proudly helped the business community successfully manage their banking since 1866. We’ve been recognized by the SBA as the top lender in Ohio, Indiana, Kentucky and Michigan and as a repeat National Top 20 lender. We’ve also been recognized by Greenwich Associates with numerous awards for exceptional service to businesses in 2007 and 2008. We’re grateful to our customers for the honor. So stop by or call a Huntington banker today. We’re not just ready to be the bank you can count on for your business needs. We’re ready to be the best.
1-800-480-1626 | huntington.com
Greenwich Associates is a leading worldwide strategic consulting and research firm specializing in financial services. Excellence award selection was based upon the results of the 2008 Middle Market Business Banking Study, of firms $10-500 million in annual sales, conducted by Greenwich Associates. Banks selected for an award had to have a significantly different percentage of excellent ratings than the mean for all banks at a 90% confidence level. Small Business Administration ranking is based on the 2008 Coleman Report 500 for Top 50 7(a) Lenders by Number of Loans and Loan Volume.
The Huntington National Bank is an Equal Housing Lender and Member FDIC. ,® Huntington® and A bank invested in people® are federally registered service marks of Huntington Bancshares Incorporated. ©2008 Huntington Bancshares Incorporated. DBpageAD.qxd 1/13/2009 2:04 PM Page 1
Wherever in the world you compete, Michigan can give you the Upper Hand. 342 IN A SERIES OF THOUSANDS
How the world’s hottest online promotion company was able to net more in Michigan.
Think you need a West Coast zip code for a successful web business? Think again. ePrize chose Michigan, where they found a large pool of creative talent and great lifestyle advantages. It paid off. Today, they’re the #1 interactive promotion company in the world.
There’s never been a better time to move your business to Michigan. Visit MichiganAdvantage.org to learn about all the advantages we offer, including aggressive fi nancial and economic incentives available right now. Because wherever in the world you compete, Michigan can give you the Upper Hand.
Josh Linkner Founder and CEO ePrize
MichiganAdvantage.org
MICH01932_ePrizeCrains.F1.indd 1 1/13/09 1:14:47 PM 20090119-NEWS--0008-NAT-CCI-CD_-- 1/16/2009 4:27 PM Page 1
Page 8 CRAIN’S DETROIT BUSINESS January 19, 2009 OPINION Obama may help Detroit 3 go green arack Obama makes history this week when he’s in- augurated as this country’s 44th president. B The symbolism — that the United States is still a nation whose values include opportunity for all — is staggering. More pragmatically, Obama’s forward thinking can mean more federal dollars invested in the Detroit 3’s greener auto- motive future. Stimulus-plan dollars could also mean dollars for infrastructure and new public transit. At the same time, based on his interview last week with The Washington Post, the 44th president is sounding more like a fiscal conservative every day. He even threw a bone to busi- ness: Though he favors much-feared legislation to make it eas- ier for workers to unionize, “If we’re losing half a million jobs a month, then there are no jobs to unionize, so my focus first is on those key economic priority items.” Those priorities include convening a “fiscal responsibility summit” before delivering his first budget to Congress, and he also hopes to create a new “bargain” with the American people to rein in costly entitlement programs like Social Security and Medicare. “What we have done is kicked this can down the road. We LETTERS are now at the end of the road and are not in a position to kick it any further,” he told the Post, adding he’s willing to spend some of his considerable political capital to make tough deci- Newsmakers: Where’s Worthy? sions. Re-elected Democratic House Speaker Andy Dillon sound- Editor: certainly made), the bigger news ed similar calls in Michigan. He wants to balance the state I am an avid reader and paid Crain’s Detroit Business in my opinion is that the truth fi- budget by summer and overhaul the state’s tax system. subscriber, a 2008 host of your cel- welcomes letters to the editor. nally prevailed and justice was in- All letters will be considered for That’s good news. The numbers show consumers are tight- ebrated “Crain’s Detroit Business deed finally served under the lead- publication, provided they are ening their financial belts and saving more while spending House Party” event, an enthusias- ership of Ms. Worthy. tic attendee of Crain’s Detroit Busi- signed and do not defame less. They want government to do the same thing. individuals or organizations. F. Masha Olaniran ness events and, of course, a busi- Managing partner and senior consultant Letters may be edited for length Saving versus spending is bad for the auto industry, of ness leader in our community. MacroStrategy L.L.C. and clarity. course, but only when people feel confident about the future However, as I excitedly reached Detroit will they start buying cars again. in my mailbox to pull out my Write: Editor, Crain’s Detroit GM managers sacrifice Crain’s (as is my weekly routine), I Business, 1155 Gratiot Ave., was quite perturbed to read about Detroit, MI 48207-2997. Editor: the selections that you made for E-mail: [email protected] I am disappointed in the “Shar- Dingell has earned our thanks ing the pain” blurb in your Jan. 5 your “2008 Newsmakers of the issue highlighting what Crain’s re- Year” front page article. Christine Beatty from office and fi- Speaking of political courage, we proudly announce U.S. gards as “absurdities” in 2008. While such names as L. Brooks nally saved us all after 10 long The item paints a picture that Rep. John Dingell as the Crain’s 2008 Newsmaker of the Year. Patterson, Mary Sue Coleman, months of unprecedented political the GM managers have not shared Dingell’s support of this region’s most important industry Richard Dauch, John Dingell, Dan wrangling. in the pain to downsize GM. If you is well-known. But he’s also been a supporter of other key ini- Gilbert, etc., represent household Wayne County Circuit Judge check your facts, managers have tiatives that benefit Southeast Michigan’s economy, such as names in our community for their Timothy Kenny said it best when business or governmental acumen shared in that pain for years the Detroit River International Wildlife Refuge that has he described the Kilpatrick-Beatty and accomplishments, I think while the UAW stood by and perjury case as the “triumph of spurred a cleaner waterway and eco-tourism. there was a glaring omission on watched. The companies, nonprofits and individuals who have bene- your list: Wayne County Prosecu- truth over political power.” The salaried forces have taken cuts to benefits that the UAW did fited from his leadership can thank him in person at the Feb. tor Kym Worthy. So while you chose to select Kwame Kilpatrick as one of your not have to take because of their 18 Newsmaker luncheon in his honor. Details are on Page 1 In my humble opinion, Worthy and her team worked tirelessly to 10 newsmakers of the year for ob- contract. The GM managers saw and in an advertisement on Page 21. remove Kwame Kilpatrick and vious reasons (a lot of news was See Letters, Page 9
KEITH CRAIN: You’ll really like the auto show this year For all sorts of obvious reasons, year. It’s a lot easier to take advantage of this show. This one is without a doubt jeopardizing this most important there have been some financial see all the new cars, of wonderful opportunity. the most important automobile activity for Southeast Michigan. cutbacks at the North American which there are plenty. It’s well worth the trip show in North America. Last This show contributes somewhere International Auto Show at Cobo If you have an urge to downtown. week, there were well over 5,000 between $350 million and $500 mil- What people tend to Center this year. look at all the new elec- journalists visiting the show from lion to our economy. tric cars, this is the forget is that although Ironically, they have all turned all over the world, a staggering It is simply idiotic that anyone out for the better. place. We’re probably there is a dramatic number to visit our city. would want to delay or stop this No more waterfalls. The number not really going to be in- falloff in car and truck And don’t forget that this show important reconstruction effort. of double-decked displays is con- terested in electric cars sales in the past few brings hundreds of millions of dol- You’ve got a week to share in the siderably fewer. for quite a while, partic- months, plenty of folks lars to our local economy. People “greatest show of earth,” to bor- It makes for a much nicer show. ularly as long as gaso- are still buying vehicles. from all over our five counties ben- If you come for the cars — and line is hovering at And if you’re inter- efit greatly. That’s why it’s so im- row a line from a circus of another what other reason could there be? around $2 a gallon. ested in buying a new portant to expand and renovate kind. You’ll be glad you did. — you will be pleasantly surprised. But we’re lucky to have this car or truck, there is no better use Cobo Center right now. We can’t This show is bigger and better The show is much more open this magnificent show. All of us should of your time than a trip to the auto wait till tomorrow or we’ll risk than ever. 20090119-NEWS--0009-NAT-CCI-CD_-- 1/15/2009 5:13 PM Page 1
January 19, 2009 CRAIN’S DETROIT BUSINESS Page 9 MARY KRAMER: Detroit’s ‘obituary’ is being rewritten The New York Times ran an in- naissance and the De- the one-time steel capi- ments in and around Detroit, he Bob has an encyclopedic teresting story earlier this month troit Regional Chamber tal where you could lit- told Sorge: “My story is going to knowledge about Detroit and ter- that has made the rounds via e- recognize that this re- erally see the air you be harder to write now because of rific anecdotes on people he has mail: “For Pittsburgh, there’s life gion could market itself were breathing (ugh). what you’ve shown me.” covered over the years, from after steel.” as a health care destina- The promotion office That’s the point. Writing Detroit’s Dearborn’s Orville Hubbard to It’s about that city’s reinvention tion because of the top- identified specific key obituary is easy. Writing about the Detroit’s Coleman Young and no- of itself as a health care center, an rated hospitals and the media and then pitched complexity and contrasts in this re- torious figures in between, like education center and a city teem- academic-medical re- editors and reporters on gion is much, much harder. John DeLorean. ing with software companies and search going on in our a visit to experience the Bob will continue to write on other “new economy” startups. own backyards. “new” Pittsburgh. the legal beat for Focus sections So can Detroit learn from Pitts- I’ve written in the past That’s what Marge Ankeny is retired, but not gone in Crain’s. You can still reach burgh? about DNews, the new Sorge, the newly hired Last week, we reported in Rum- him at [email protected]. Actually, many of the initiatives media relations effort created as director of DNews in Detroit, did blings that one of our newsroom Mary Kramer is publisher of that are going on now — including part of Detroit Renaissance’s last week. Targeted media includ- veterans, reporter Bob Ankeny, Crain's Detroit Business. Catch her Detroit Renaissance Inc.’s “Road plans. Well, a model for that idea ed journalists in town for the auto retired. Bob had worked for take on business news at 6:50 a.m. to Renaissance” plan — are focus- came from — ta-da! — Pittsburgh! show from Germany and China. Crain’s Detroit Business for 13 Mondays on the Paul W. Smith show ing on just those things. The city created a promotion of- After a German reporter spent years, coming to us from The De- on WJR AM 760 and in her blog at And everyone from Brooks Pat- fice in the 1980s to tell a new and four hours immersed in TechTown troit News in 1995 in the wake of www.crainsdetroit.com/kramer. terson in Oakland County to Re- different story about Pittsburgh ... and tours of other major invest- the daily newspapers’ strike. E-mail her at [email protected].
LETTERS CONTINUED ■ From Page 8 between 30 percent and 50 percent of their pay cut by suspension of all pay raises and bonuses long be- fore GM participated in govern- ment loan discussions. Every manager pays a monthly amount toward the lease of his or her vehicle and until recently was Smaller footprint. required to buy or lease a second vehicle every two years to partici- pate in the company car program. In many cases it would be better to opt out of the car program and buy Bigger attitude. a car and be able to hang on to it for five years or more. The comparisons could go on Introducing the all-new GLK. Starting at $33,900.* and on. The bottom line is every- one has been asked to sacrifice. On the street, it is more compact than the average SUV. But as it fills your rearview mirror in the passing lane, there’s Just because the salaried people nothing small about it. With its self-adjusting sport suspension, the GLK plants its 19" tires firmly on any surface. don’t have Ron Gettelfinger out A traction-control system that monitors wheel slip 6,000 times a minute helps make it impervious to most any weather there detailing their sacrifices doesn’t mean they don’t exist. condition. And its interior delivers the utmost in technology, including an available Multimedia Package with a 600-watt I am a new subscriber and am multichannel surround-sound system. The all-new GLK. Great engineering is great engineering at any size. MBUSA.com disappointed in your not-very- carefully disguised divisiveness. It is really counterproductive at this time when we need unity. Julie Killian MRPR Group CPAs & Advisors Southfield ‘Absurdities’ addendum Editor: There was one absurdity not mentioned by Tom Henderson: the Kid Rock-Wayne State University “Made in Detroit” scholarship. A few boxes of donated T-shirts and outerwear apparel do not add up to an endowment. What’s also alarming are media reports that Kid Rock has abusive- ly challenged the Atlanta judge who presides over his 2008 court sentence, which calls for 80 hours of community service and anger management training. This action certainly doesn’t bode well for the reputation of Wayne State Univer- sity. His actions certainly indicate that he is not the academic role model that should be associated with WSU. Hopefully, WSU Board of Gover- nors member Debbie Dingell will discuss the pattern of alarming be- havior that Kid Rock exhibits at an upcoming board meeting and the Mercedes-Benz of Bloomfield Hills Mercedes-Benz of Novi Mercedes-Benz of Rochester board will then encourage WSU 36600 N. Woodward Ave. 39500 Grand River Ave. 595 S. Rochester Rd. Vice President of Alumni and Community Affairs David Ripple (248) 644-8400 (248) 426-9600 (248) 652-3800 to consider rescinding the WSU- Kid Rock scholarship. GLK 350 shown in Mars Red paint with optional running boards and Appearance, Lighting and Premium 1 Packages. *MSRP for a 2010 GLK 350 2-wheel drive, available in approximately April. Excludes all options, taxes, title, regis., Kenneth Hreha transportation charge and dealer prep. GLK 350 4-wheel drive is currently available starting at an MSRP of $35,900. Excludes all options, taxes, title, regis., transportation charge and dealer prep. ©2009 Authorized Mercedes-Benz Dealers Dryden For more information, call 1-800-FOR-MERCEDES, or visit MBUSA.com. DBpageAD.qxd 1/13/2009 12:08 PM Page 1 20090119-NEWS--0011-NAT-CCI-CD_-- 1/15/2009 3:47 PM Page 1
January 19, 2009 CRAIN’S DETROIT BUSINESS Page 11 Extra Physician practice managers are steeling themselves for rocky times, Page 16.
People
Bruce Hill has been appointed interim CEO at Flint-based Tightening the revenue cycle HealthPlus of Michigan to replace David Crosby, who left to become CEO of HealthAmerica’s Hospitals seek central Pennsylvania Hill region. Hill is a to turn patients, HealthPlus vice president. Chairman Gerald Piesko credited Crosby with improving HealthPlus’ insurers into more growth and profitability, including the creation of a PPO and expansion into Southeast Michigan. reliable payers Crosby said he was recruited for the HealthAmerica job. Ⅲ Curtis Hertel and John Schwarz, BY JAY GREENE M.D., have been named community-at- CRAIN’S DETROIT BUSINESS large members of the Wayne State University Physician Group. Hertel is ith the jobless rate in Michigan hit- executive director of the ting levels not seen in two decades Detroit/Wayne County Port Authority and people losing their health in- and a former speaker of the Michigan surance or reducing coverage to House of Representatives. Schwarz is W a former U.S. Representative and save on premium dollars, hospitals are over- state legislator. hauling their billing and collection systems to Ⅲ Kenneth Pienta stem the rising tide of bad debt and charity care has been named that is chipping away at already slim and declin- associate dean ing profit margins. for clinical and Most hospitals in Southeast Michigan have translational the same goal: improve cash flow, enroll more research at the eligible people for Medicaid or other charity University of programs, increase customer satisfaction and Michigan Medical help patients pay their bills. School and Trinity Health in Novi and Ascension Health, the director of the Michigan Institute parent company of Warren-based St. John Health, are developing a systemwide method to plug for Clinical and Pienta Health Research. leaks and enhance billing and collection, other- Pienta is a professor of internal wise known as the revenue cycle process. medicine and urology; director, Oakwood Healthcare Inc. in Dearborn and Royal urologic oncology program, University Oak-based William Beaumont Hospitals also are of Michigan Comprehensive Cancer tweaking revenue cycle processes to improve Center; among other titles at UM. cash flow and customer satisfaction, and to help Ⅲ Children’s Hospital of Michigan patients manage out-of-pocket expenses. pediatric surgeon Michael Klein has The revenue cycle process at hospitals starts left his long-time post as surgeon-in- when patients register to be admitted or to un- chief to become director of the dergo a procedure and insurance eligibility is Advanced Surgical Technology verified. If a patient is uninsured, hospitals seek Institute, a collaboration between the Detroit Medical Center, Barbara Ann to determine method of payment. Karmanos Cancer Institute, Wayne As the patient receives services, employees NATHAN SKID/CRAIN’S DETROIT BUSINESS State University and Center for Smart record charges and then submit bills to insurers At Oakwood Healthcare, Lynn Flynn (standing), corporate director of rev- Sensors and Integrated Microsystems. and patients for reimburse- enue, says one way the hospital system is improving its revenue cycle is Ⅲ Kathleen ment. The cycle ends after the by telling patients how much they will owe before undergoing a procedure. Yaremchuck, head bill is sent out and collection of otolaryngology- is sought. Bad debt occurs head and neck when patients or insurers fail surgery at Henry to pay and hospitals write off A NEW CYCLE FOR REVENUE Ford Hospital in uncollected revenue. Detroit, has been “We are shifting some of How hospitals are designing the new appointed to the revenuerevenue cyclecycle process:process: National Quality our revenue cycle staff to the Forum’s steering front end (registration) from 1 PatientsPatients areare referredreferred oror scheduledscheduled forfor anan committee for a the back end (collections) to electiveelective procedure,procedure, surgerysurgery oror admission.admission. project seeking to Vitale check eligibility and collect 2 Registration staff verifies insurance Yaremchuck identify top revenue up front,” said Nick Vitale, Beaumont eligibilityeligibility oror methodmethod ofof payment.payment. ambulatory care practices using senior vice president for financial operations. 3 IfIf insured,insured, staffstaff determinesdetermines overalloverall costscosts electronic clinical data. Like other area hospitals, Beaumont has de- ofof thethe admissionadmission oror procedureprocedure andand thethe Ⅲ Carol Bradford has been named the cided to improve its patient registration process amountamount ofof thethe patient’spatient’s co-paymentco-payment oror new chair of the University of Michigan by doing a better job at checking insurance eligi- deductible.deductible. SomeSome hospitalshospitals areare collectingcollecting this amount before services begin. Medical School Department of bility and then collecting unpaid cash balances this amount before services begin. Otolaryngology. Bradford had been or negotiating payment arrangements for sched- 4 IfIf aa patientpatient isis uninsured,uninsured, hospitalshospitals seekseek director of the University of Michigan to determine a method of payment and uled procedures. to determine a method of payment and Head and Neck Surgery Division, suggestsuggest alternatives,alternatives, includingincluding MedicaidMedicaid among other titles. “We are evaluating the best way to collect up- oror charitycharity carecare discountdiscount programs.programs. front for elective procedures,” Vitale said. “We Ⅲ John Greden, executive director of 5 Patients are charged for services through the University of Michigan have to be sensitive because patients are dealing medical coding procedures. Comprehensive Depression Center, with health care issues.” 6 Bills are sent out and collection is has joined the national board of Hospitals also are enhancing their revenue sought.sought. directors for the American Foundation for Suicide Prevention. See Revenue, Page 12 20090119-NEWS--0012-NAT-CCI-CD_-- 1/15/2009 3:45 PM Page 1
Page 12 CRAIN’S DETROIT BUSINESS January 19, 2009 Health Care Extra Revenue: Getting paid ■ From Page 11
cycle to comply with ever-chang- revenue.” ing federal billing regulations and Based on the success here, As- a cornucopia of different insur- cension is using Accretive to assist ance company reimbursement sys- most of its 66 hospitals nationwide. tems. More than 18 months ago, Trini- For example, Medicare is ex- ty Health also began a systemwide pected to begin this year its Recov- project to modernize and central- ery Audit Contractor program. ize the revenue cycle process for RAC, as it is known, allows third- its 44 hospitals in seven states. party auditors hired by the Centers Twelve of Trinity’s hospitals are for Medicare and Medicaid Services in Michigan. to keep 9.4 percent to 12.4 percent Paul Sahney, Trinity’s chief rev- of payments they flag as improper. enue officer and vice president of Providers are required to repay finance, said the health system Medicare for overbilled services. created a shared services organi- Michigan hospitals were sched- zation to centralize coding and uled to be audited starting last No- billing services. vember, but the program was post- Last July, Trinity’s Unified Rev- poned because of legal challenges. enue Organization began to stan- Hospitals also are facing pres- dardize software and revenue cy- sure by bond rating agencies to re- cle processes across the system, he duce costs and increase revenue. said. For example, last fall Moody’s In- “We believe it will ensure full vestors Service downgraded the out- compliance and bring $500 million look to negative from stable for non- in economic value over five profit and investor-owned hospital years,” Sahney said. “We believe companies because of the weaken- our patient experience will be ing economy. much better.” The economic value Moody’s said increasing bad includes reduction in bad debt, debt and weak patient volumes charity care and insurance compa- created the dim reimbursement ny claims’ rejections, he said. outlook. The agency recommended Some 2,500 to 3,000 employees hospitals cut costs and capital ex- work in revenue cycle depart- penditures to boost cash flow. ments at Trinity’s hospitals. The increasing amount of bad “Some of these people will work debt and charity care at Beaumont from home, some at the hospitals In-House Hospice was named a Detroit Free Press 2008 Top Work Place. Hospitals is fairly typical for oth- and some we will move to a region- ers in Southeast Michigan. al center and the central office in Over the past four years, Beau- Farmington Hills,” Sahney said. mont’s uncompensated care has “This is not intended to save mon- more than doubled to $33.2 million ey on labor.” in 2008 from $16.9 million. Uncom- Sahney said the process will pensated care includes charity also help reduce the number of re- care and bad debt. jected insurance claims by more “We expect an increase of 3 to 4 closely following each insurer’s re- percent (this year),” Vitale said. imbursement rules. Bad debt has increased, in part, be- “Insurance companies make cause insured patients have re- mistakes, so we are setting up a duced coverage, leading to higher central office to identify common deductibles and co-pays, amounts problems so we can pick up the some cannot or do not pay, he said. phone and call Aetna and deal Vitale said the economy also is a with the 1,000 claims that have factor. Michigan’s unemployment Patients know them as some of the similar issues,” he said. rate grew to 9.6 percent last No- Trinity also is working with a vember, compared with 7.4 per- world’s best physicians and nurses. national insurance company to cent a year earlier. lower administrative costs of pro- I know them as my co-workers. To collect more revenue, St. cessing claims between insurers John began a pilot project in 2004 and the hospitals, Sahney said. to outsource its revenue cycle “We each spend 4 percent to 5 Welcome to my dream job. process to Accretive Health, a Chica- percent in managing our revenue. go-based management company. We can reduce that,” he said. St. John’s parent, St. Louis-based Sahney said another large Ascension, has partial ownership health care system also is piloting of the company, officials said. a similar program with another “Accretive identifies those pa- national insurer. tients when they “We want to integrate our ef- come in as to Imagine a health and wellness center that not education, peer mentoring and advancement. If forts with insurance companies whether they only saves, but also changes lives. Imagine a you’re interested in making a difference – to your and the other system and have a should apply for model for the industry,” he said. hospital that provides high-quality care in a true patients and your career – consider joining the charity care pro- Oakwood’s Lynn Flynn, corpo- healing environment. Imagine an opportunity to team at HENRY FORD WEST BLOOMFIELD HOSPITAL. grams or other rate director of revenue, said the shape your career while also shaping the future payment sources,” St. four-hospital system also is im- of health care. YOUR DREAM JOB IS JUST AROUND proving its revenue cycle in a vari- THE CORNER WITH: John CEO Patri- cia Maryland ety of ways, including by inform- ing patients how much they will HENRY FORD WEST BLOOMFIELD HOSPITAL is s #OMPETITIVE BENElTS AND PAY said. Maryland owe before their procedures. s #ONTINUING EDUCATION OPPORTUNITIES Accretive also looking for outstanding individuals who desire Typically, patients enter the s &LEXIBLE