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We’re ALL \ ABOUT DISCOVERY What makes life so incredibly fascinating is there is so much to discover, in the world around us, and within ourselves. This is true for individuals as well as organisations such as AirAsia. For 14 years, we have been enabling guests to discover more about Asia, a continent as rich in history and heritage as it is in natural beauty and charm. Not only do we provide the connectivity to enable guests to travel to destinations they have always dreamt of visiting, we also inspire new travel dreams by creating awareness of little gems that exist and which have yet to be caught in the glare of tourism’s spotlight. More than enable our guests to discover fascinating destinations, we positively encourage our Allstars to embark on their own personal journeys of discovery. As our dividers indicate, we have provided the space for our people to discover their purpose, their ambitions, a different (underwater) world… and even love and passion! TO BE THE LARGEST LOW COST AIRLINE IN ASIA and serving the 4.4 billion people who are currently underserved with poor connectivity and high fares. TO BE THE BEST COMPANY TO WORK FOR whereby employees are treated as part of a big family. CREATE A GLOBALLY RECOGNISED ASEAN brand TO ATTAIN THE LOWEST COST so that everyone can fly with AirAsia MAINTAIN THE HIGHEST QUALITY PRODUCT, embracing technology to reduce cost and enhance service levels Fthe ounders Tan Sri (Dr.) Tony Fernandes Datuk Kamarudin bin Meranun Conor Mc Carthy Dato’ Pahamin bin Ab Rajab Dato’ Abdel Aziz @ Abdul Aziz Bin Abu Bakar airasia group 2015 F I N A N C I A L AIRASIA BERHAD guests carried Revenue Deposit, Cash & Bank Balances Revenue via Operating RM RM Internet Profit Margin Airbus % % billion A320 billion 70 32.3 Young Fleet With 6.30 2.43 Average Age CASK CASK EX-FUEL TOTAL FLEET TOTAL of 5 Years LOWEST Cost per Available 12.61 SEN 7.26 SEN COST Seat Kilometre (US 3.20 Cents) (US 1.84 Cents) network 50.7million 221 14,584 ALLSTARS ROUtes HUBS ALLSTARS LOAD FACTOR 20 airasia.com 75 UNIQUE ROUTES average 168 page views million per month Social % 39 average FACEBOOK NEW ROUTES 27 visits per month Mediamillion 44 million 80 INTRODUCED IN 2015 NATIONALITIES fans average 8.8 10 unique visitors LINE TWITTER million per month million million 21.2 fans 4.0 fans 112 20 Visitors WEIBO INSTAGRAM from 240 million follow- destinations countries countries 1.3 fans 345K ers Annual WecHAT LINKEDIN conversion million follow- followers 86,029 ers 3,426 One-Way Flights Per Week rate of 4.2% 1.1 YOUTUBE GOOGLE+ follow- sub- annual report 2015 report annual AIRASIA MARKET SHARE 60,865 ers 22,938 scribers PINTEREST VIBER PUBLIC follow- CHAT 3,379 ers 3,902 Key Malaysia Thailand Indonesia Philippines India Milestones • Voted The World’s Best % % % % % Low-Cost Airline for the 47 28 3 13 2 seventh consecutive year domestic domestic domestic domestic domestic (Skytrax World Airline Awards) % % % % % 49 18 27 7 6 • Voted Asia’s Leading Cabin international international international international international Crew (World Travel Awards) • Largest LCC in Asia – in total total total total total terms of jet fleet and number of guests carried • A True Asean Airline, % % % % % 49 22 9 10 3 connecting all 10 Asean countries Notes: 1. All figures refer to AirAsia Group unless stated otherwise 2. AirAsia Group includes Malaysia AirAsia (MAA), Thai AirAsia (Taa), Indonesia AirAsia (IAA), Philippines AirAsia (Paa) and AirAsia India (AAI) 3. Financials refer to AirAsia Berhad’s 2015 audited financial statements 4. ‘Largest LCC in Asia’ and ‘4th Largest Airline in Asia’ refer to AirAsia Group and AirAsia X Group 5. As at 31 December 2015: Passengers Carried, Load Factor, Financial Figures, airasia.com Statistics, Largest LCC in Asia, 4th Largest Airline in Asia, Fleet, Network, Allstars, Social Media Statistics 6. Source of market share: Paxis, based on number of passengers, January 2015 to December 2015 About Us Performance Review Business Review 2 The Founders 48 Sustainability Five-Year Financial 93 Highlights Thai AirAsia 130 6 Developing Vibrant Our 2015 Journey 49 Communities Five-Year Financial & 97 Operating Highlights Indonesia AirAsia 14 133 A Truly Allstar We’ll Take 50 101 Workplace You There Share Performance 2015 Philippines AirAsia 134 20 table of A Stronger Presence in Notice of the Marketplace Annual General Meeting Contentss 136 An Environment of Consciousness 23 Leadership 105 Financial & AirAsia India Investor Calendar 54 Key Initiatives Board of Directors 109 30 AirAsia X 138 Corporate Our Safety Commitment Information 55 Directors’ Profiles 116 financial BIG Loyalty Programme 32 statements Corporate Structure 56 118 141 Senior Management Team AirAsia Expedia Accountability 34 Awards Accolades 2015 Perspective 124 160 Asian Aviation Centre Reports and Financial Statements 76 of Excellence 36 Chairman’s Statement Media Highlights 2015 126 253 Social Media Other Information 80 CEO’s Report Proxy Form 128 Ancillary 6 AIRASIA BERHAD Annual Report 2015 January 24 February February AirAsia CEO Aireen Omar is named one of Malaysia’s Top 10 Most Inspiring Young Leaders and Personalities by March 26 UCSI University. January AirAsia announces the abolishment of April fuel surcharge in line with falling global fuel prices. 25 Our February 12 2015 February Thai AirAsia inaugurates flights from Don Mueang to three local destinations: journey Nan, Loei and Roi Et. May More than 100 Allstars come forward to donate blood at the Group’s headquarters in Kuala Lumpur, fondly referred to as 10 June March the RedFort. AirAsia announces two new routes from Kuala Lumpur - to Visakhapatnam, July India and Pontianak, Indonesia - while 23 reviving the Johor Bahru–Medan sector. February August September October AirAsia introduces the AirAsia Asean Pass and AirAsia Asean Pass+ in an Over two days, about 400 Allstars in the effort to make travelling within the RedFort receive free checks for blood region a seamless experience. November pressure, glucose, BMI and cholesterol levels as well as their eyesight in addition to being given nutritional advice to create awareness of the importance of healthy living. December About Us 7 AIRASIA BERHAD Annual Report 2015 Indonesia AirAsia is named The Best Airline by Adisucipto International Airport, 20 Yogyakarta for the third year running. March 15 30 April March AirAsia India, in collaboration with Demansol/Inflight Digital LLC, launches the AirAsia Inflight Reader app, which allows travellers in all airports in India to read up to 87 magazines published in Asia AirAsia Foundation announces having such as DestinAsian and Expat Living. raised RM902,447 for its East Coast Relief Fund, from public and Allstar Philippines AirAsia partners with major contributions on all AirAsia and AirAsia tourism players to attract more travellers AirAsia and UnionPay International X flights between 1-18 January 2015. 01 to Palawan, which has been named by The fund is to help MERCY Malaysia April sign an agreement in Shanghai to enable Conde Nast Traveler readers as the Most run two core recovery programmes. AirAsia fulfils the dreams of four aspiring UnionPay bank cardholders around the Beautiful Island in the World. young footballers from Thailand, world to use their cards to pay for flights, Malaysia and China, all best achievers hotels and other transactions related to 17 from the Queens Park Rangers (QPR) the AirAsia ecosystem. March Coaching Clinic Tour 2014, by taking 21 them to London for a once-in-a-lifetime Tan Sri (Dr.) Tony Fernandes is on the March experience with QPR. AirAsia India welcomes its fourth 2015 TIME 100, TIME Magazine’s aircraft, which is dedicated to JRD Tata annual list of the 100 most influential by bearing the livery of the man widely people in the world based on their acknowledged as being an aviation activism, innovation and achievements. pioneer in the country. 03 April AirAsia CEO Aireen Omar is named Ninety-four Allstars from across the one of The Corporate Treasurer’s 25 20 Group get together to climb Mount Salak Most Influential Women in Treasury. The April in West Java, Indonesia – a monumental Singapore-based publication covers risk, Philippines AirAsia signs a partnership 27 expedition that is set to build trust, hedging, foreign exchange, regulation, with Sodexo, the leading provider of gift March cooperation and camaraderie among the accounting, cash management, trade trekkers over the course of three days. certificates in the Philippines, to enable finance and people news. travellers to pay for their AirAsia seats and products using Sodexo Premium Passes. 18 08 March April AirAsia India announces spreading its wings to the national capital which will serve as its hub for the north Indian Philippines AirAsia celebrates Women’s market. The airline will connect New Month with a flight between Manila and Delhi with Bengaluru, Guwahati and Davao operated by an all-female flight and cabin crew. The flight also marks the Goa from 21 May. return of the Manila–Davao route, which adds to the existing Cebu–Davao sector. AirAsia commemorates Malaysia’s AirAsia announces its latest self-service Chairmanship of ASEAN with a special feature, the Self Bag-Drop and Home Tag. aircraft livery which is unveiled at the 21 AirAsia’s three latest routes take off, from April Langkawi International Maritime and Kuala Lumpur to Pontianak, Indonesia; Thai AirAsia signs an aircraft servicing Philippines AirAsia announces the start Aerospace Exhibition (LIMA) ’15. At Johor Bahru to Medan, Indonesia; and deal with Thai Aviation Industries Co of flights between Manila and Hong the event, it also announces Langkawi as Kota Kinabalu to Cebu, the Philippines. its newest international hub in Malaysia. Ltd (TAI) for five years up to 2020, Kong on 8 May 2015.