YOUR PARTNER for the FOOD SERVICE BUSINESS and Klix

YOUR PARTNER FOR THE FOOD SERVICE BUSINESS and Klix. andVendingthe leadingOCS systems Flavia business unitwas created, whichincludes latest acquisition,the‘Lavazza Professional’ At theendof2018,asaconsequence Pod Coffee Co. inAustralia. Proximité in France and the business of acquired coffee inCanada. In addition,Lavazza recently Horse Coffee, leaderinfair trade andorganic in France, Merrild, leaderinDenmark, Kicking brand complementedbyCarteNoire, leader leveraging Lavazza asaglobal authenticItalian We are aleadingpremium coffee roaster, for fourgenerations. company hasbeenownedbyLavazza family Established in1895Turin, theItalian coffee Who weare Nims inItaly, Espresso Service Blue Torino, Italia Lavazza newNUVOLA Headquarter

— company year around theworld. the share ourcoffeeculture, expressed ineachof innovation are the values through which we Knowledge oftheproduct, and sustainability Snapshot Company 30 billion espresso every cups weserve HIGHLIGHTS 2019 1,87 REVENUES #9 # BILLIONS kg BAGS60kg # IN 2018 MILLION GLOBAL ITALIAN PLAYER PLAYER 3 OVER 1 4 rd th st MARKET ITALIAN RETAIL LEADER OFTHE BOUGHT IN2018 OF GREENCOFFEE TRACK GLOBAL REPUTATION POSITIONING INTHE EXCELLENT IN THEWORLD COFFEE COMPANY ITALIAN LARGEST ABROAD GENERATED OF REVENUES 64 % Our strategic pillars TOP GASTRONOMY INNOVATION & PRODUCT ARTS &CULTURE 3 SPONSORSHIP TENNIS &SPORT 2 CORPORATE 1 4 we strive fordayafter day. the topgastronomy isabondthat industry forusandthecollaborationis apriority with since dayone.industry Product innovation Lavazza has been a pioneer in the coffee and premium brand awareness standpoint. & culture via our corporate communication We are passionate inoursupportforthearts markets. with ourglobal expansion growth goals with Slams... andare doingsobecauseitisinline in theworldtosponsorallfourGrand We are theonlyfoodandbeverage company worldwide. and asource ofprideformadeinItaly We are trulyItalian, global family company

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offer Our 360° AROUND YOUR NEEDS LAVAZZA WORLD

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CLASSIC COLLECTION ORIGINS ORGANIC SPECIALTIES your coffee experience Different solutions toenhance SPECIALS CLASSICS craftmanship andpleasure. espresso. Thecollectionaimistobuild aperfectlyharmoniousblendthankstoheritage, The newClassicCollection enclosesourinterpretation ofthe Traditional Italian robusta) withauniquetaste, balanced body, andsweetness. andfineacidity Superior iconic blends composedofaselectiontop origins (washed arabica and The collectionofblendsoffers you theuniquetasteexperienceof acoffeeoriginland. conditions andproduction techniquesofsomecoffeeproducing communities. emerged in2002from asocialresponsibilityproject toimprove thesocialandenvironmental Lavazza ¡TIERRA!Developed incollaboration withtheNGORainforest Alliance, is and nuts. A sweetandelegant espresso, avelvetycream and persistent aromas with notes ofhoney robusta varieties grown inuncontaminatedareas. An More thanacoffee, thefirstcoffeeonearth. Kafa, oneofthemostvaluable coffeesintheworld. Lavazza presents theoriginofcoffee, initspure authenticity state, theessenceofsubstance. Organic andUTZcertifiedblendoftopmountainarabica coffeeandselected

— our offer «Coffee shades». preferred flavour. Our range covers allthemain TasteOur range covers all the main «Coffee shades». your emotionanddecidewhichisyour Commercialwhich isyourflavour Offer LavazzaTaste youremotionanddefine PRODUCT CATEGORIES EMBRACING ALL 3 TASTE AREAS these blends a typical SouthernItalianthese blendsatypical flavour. Robusta, andthe specific roasting method give to dense texture. The particular composition,richof black pepper, thiscoffeehasintenseflavour and Redolent ofspices, from cocoa tocardamon and DARK &BOLD BALANCED aromatic intensity. High Arabica content, balanced roasting and rich compact crema. notes, andfruity Flowery softtexture and a AROMATIC blended coffeesandthespecific roasting degrees. flavour enhanced bythecarefully selectedand harmonious, balanced flavour. Awell rounded A bouquetofmilkchocolateandhazelnutfora

PREMIUM ECLECTIC AMBASSADOR ORIGINS SPECIALTIES CLASSICS SPECIALS & ORGANIC ESPRESSO FILTER CAPSULES “The ﬁrstontheEarth” ORIGIN COFFEE EXCLUSIVE SINGLE “Good, cleanandFair” AND SUSTAINABILITY ORIGINS “Traditional Italian Espresso” EXPERIENCE COFFEE

— our offer a perfectin-cupresult. of standardshigh quality andafullrange Excellence through expertise:selectedorigins, and anymarket needs. A range of products designed to meet all tastes range Espresso professional roasting options to guarantee ORIGINS SPECIALTIES CLASSICS SPECIALS & ORGANIC 1 1 kg kg BEANS BEANS 100% ARABICA 100% ARABICA 1 kg BEANS 40% 40% 60% 60% 30% 30% 70% 70% AROMATIC NATURAL ROBUSTA WET POLISHED& NATURAL ARABICA WASHED & WASHED ROBUSTA NATURAL ARABICA WASHED & BEANS 500 g 60% 60% 50% 50% 40% 40% 50% 50% NATURAL ROBUSTA NATURAL ARABICA WASHED & WASHED ROBUSTA NATURAL ARABICA WASHED & 100% ARABICA BALANCED 60% 60% 40% 40% 40% 40% 60% 60% NATURAL ROBUSTA WET POLISHED& NATURAL ARABICA NATURAL ROBUSTA NATURAL ARABICA WASHED & & ROBUSTA ARABICA

DARK &BOLD 60% 60% 40% 40% 20% 20% 30% 80% 80% 70% NATURAL ROBUSTA WET POLISHED& NATURAL ARABICA WASHED ARABICA WASHED ROBUSTA NATURAL ARABICA WASHED & ROBUSTA PRODUCT 40% 40% 60% 60% CROSS BEANS 500 ROBUSTA ARABICA g

— espresso range on earth. More thanacoffee, thefirstcoffee in theworld. Kafa, oneofthemostvaluable coffees essence ofsubstance. initspureauthenticity state, the Lavazza presents the origin of coffee, Kafa Lavazza 100% Arabica AROMATIC BEANS 500 g

ALSO AVAILABLE IN BLUE CAPSULE honey andnuts. cream andpersistentaromas withnotesof A sweetandelegantespresso, avelvety areas. Robusta varieties grown inuncontaminated top mountainArabica coffeeandselected An Alteco Organic andUTZcertifiedblendof Arabica &Robusta BALANCED BEANS 1 kg kg Organic USDA certified UTZ Sustainable: Organic Canada certified BIO Organic:

— espresso range project ¡Tierra! - RESPECT FORTHEPLANET - SUPPORT ANDCAREFOR - PRODUCT EXCELLENCE three fundamentalprinciples: commitment tosustainability, based on it istheresult ofLavazza’s strong the Developed incollaboration with producing communities. production techniquesofsomecoffee social andenvironmental conditionsand social responsibilityproject toimprove the a from Lavazza ¡TIERRA!emerged in2002 SMALL COMMUNITIES NGO Rainforest Alliance, Certified Alliance Rainforest experience ofacoffeeoriginland. experience carefully designed and crafted to offer you aunique taste The collectionofthefinestandsustainableblends project ¡Tierra! ¡Tierra! Colombia AROMATIC 100% Arabica 1 kg BEANS ¡Tierra! Selection IN BLUE CAPSULE 100% Arabica 1 AVAILABLE kg BEANS BALANCED ¡Tierra! Brasile 100% Arabica 1 kg BEANS DARK &BOLD DARK ¡Tierra! Brasile 30% 30% 70% 70% 1 kg kg Arabica washed Robusta BEANS

— espresso range sweetness. taste, balanced body, and and fine acidity Arabica and Robusta) withaunique of aselectiontoporigins(washed Superior iconicblends composed Specials 30% 30% 70% 70% AROMATIC Arabica washed and natural washed Robusta 1 kg BEANS 50% 50% 50% Arabica washed and natural washed Robusta 1 kg BEANS BALANCED 40% 40% 60% 60% Arabica washed and natural natural Robusta 1 kg BEANS 80% 80% 20% 20% DARK &BOLD DARK Arabica washed andnatural washed Robusta 1 kg BEANS ABICA AR D E D FR

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— espresso range ORIGINS SPECIALTIES CLASSICS SPECIALS & ORGANIC ORIGINS SPECIALTIES CLASSICS SPECIALS & ORGANIC CLASSICS rich aroma andtaste,forallLavazza lovers. A widerange oflargerproducts, cupserving with Italian andtheartofCoffee quality . making them withacombinationofthemostauthentic a renewed range ofpremium blendstoprovide prefer Filter coffee, style wehave created To meet the demand of our customers who the U.S. andNorthern Europe. the mostpopularpreparation methodthroughout By anyname, brewed, filtered coffeeisby far Call itfiltercoffee. Call itAmericancoffee. coffees Our filter 226,8 100% natural Arabica BALANCED g -1kg GROUND 226,8 DARK &BOLD DARK 80% natural Robusta 20% natural Arabica 1 g -1kg kg BEANS GROUND DEK CROSS PRODUCT 64 g - 226,8 g - 500 g 64 g-226,8 g- 500 g 40% 40% 60% 60% GROUND Robusta Arabica experiences. different incup results: balanced andintense The Classicsfiltercoffeetwo rangeoffers The filters 100% natural Arabica BALANCED 226,8 GROUND g -1kg 64 g -226,8 g DARK &BOLD DARK 80% natural Robusta 20% natural Arabica 1 kg BEANS -1kg GROUND CROSS PRODUCT 500 grBEANS 60% Robusta 40% Arabica

— filters Our offerwillsupport you providing both: so Coffee isaproduct tobetransformed, range Equipment GRINDERS ESPRESSO MACHINES PROFESSIONAL equipment plays acrucialrole infoodservice.

Branded pointsofsale. machines suitable for different point of Lavazza A completerange oftraditional espresso Machines range Professional Espresso *Recommended blend

AMBASSADOR PREMIUM ECLECTIC * CLASSICS SPECIALS ORGANIC ORIGINS SPECIALTIES RANCILIO CLASSE GRor RANCILIO CLASSE GRor RANCILIO CLASSE GRor RANCILIO WEGA POLARIS GRor WEGA IO GRor KAFA EDITION WEGA MININOVA GR WEGA WEGA MININOVA GR CIMBALI M GRor DEDICA GR FAEMA E CIMBALI GRor FAEMA

— equipment range at thesametime. espressosformat thatallowstwo tobeprepared efficient service, thankstothedouble-serve coffees dispenseddaily, combinedwith fast and guaranteed, regardless ofthenumber It isadouble-benefitsolution:topquality the Lavazza worldandbringsittoyou. the essentialfreshness, aroma andflavour of Lavazza Blueisasystem thatpreserves all blends andchecked stageoftheprocess. every standards,the highestquality created thebest coffees, selectedonlythosebeansthatmeet in acapsule. We have chosenthe bestgreen We have taken excellence andenclosedit Blue Lavazza - points.- Businesseswithmultiplecoffeeservice - - Points of sale where consumption is low Lavazza BLUE isidealfor: quality practicality, Versatility, frequently moved. space. or variable. Businesses where themachinehastobe Seasonal businessesorareas withlimited KEY ELEMENTS CONSUMPTION CONVENIENCE quality service withouttheneedforspecial training. service quality The capsulesystem issoeasy to use thatstaffcanprovide a reduce costspercup. Double dose capsulestoeaseoperations atpeaktimesand Possibility toofferdifferent coffeestoclients(coffeemenu) No waste ofproducts. Hotspot optimizationduetosmallermachinesize. in cup,noneedofspecificskillsoratrained barista. guarantee possible. thehighestquality Constant highquality Freshness: consumption PoS andlow“pricesensitiveness” trades. Capsules generally are anoptimumsolutionforlow SIMPLICITY QUALITY OFFER capsules sealedinmodifiedatmosphere packaging

— lavazza blue range Blue capsule ORIGINS SPECIALTIES CLASSICS SPECIALS & ORGANIC AROMATIC 30% 30% 70% 70% WASHED ROBUSTA NATURAL ARABICA WASHED & ARABICA 100% BALANCED 50% 50% 50% 50% WASHED ROBUSTA NATURAL ARABICA WASHED & ARABICA 100% 20% 20% 80% 80% & BOLD WASHED ROBUSTA NATURAL ARABICA WASHED & DARK ARABICA 100% PRODUCT CROSS ARABICA 100% x2 x1 range Blue machines

cafe restaurant hotel breakfast MICE in room LOW POTENTIAL - Universal cupcompatibility - Manual orespresso pre-set dose FREE SERVICE USAGE CLASSY MINI 1-10 capsaday IN ROOM HOTEL FREE SERVICE USAGE - 8recipes available - OnetouchUI - Milkfridgeavailable 20-30 capsaday ASSISTED USAGE LB RESTAURANTS CAFE HOTEL - Steamwand available - Possibility tobrew 4coee - Internal water tank simultaneously 40-50 capsaday ASSISTED USAGE LB RESTAURANT CAFE - Easy Milktechnology - Water connection - Espresso machinelookandfeel HIGH POTENTIAL > 60capsaday ASSISTED USAGE LB

— lavazza blue Prontissimo! 100% natural Arabica 300 2 g g GROUND STICK of itstaste. embrace therichness, andpersistence intensity traditional coffee, allowingconsumersto original anddistinctive aroma ofthistopquality Ready inaninstant,itmaintainsthesuperb, coffee blendenrichedwith10%ground coffee. Prontissimo! is thefirst100%Arabica instant demanding tastes. Ready innotime, ready tomeetthemost PREMIUM INSTANT COFFEE

— cold brew & instant BACKCOUNTER LAVAZZA IMAGE A NEWWAY TO COMMUNICATE Visibility UPDATABLE CONTEMPORARY SOLUTIONS VISIBILITY COUNTER PRESET FOOD LAVAZZA SUPPORT OFFER SERVICE TOUCHPOINTS INTEGRATED VISIBILITY TABLE CUSTOMIZABLE WALL

CLASSIC COLLECTION ORIGINS ORGANIC SPECIALTIES product portfolio Each clusterhasadedicated SPECIALS CLASSICS

— visibility material world Discover ourVisibility A range suitable foranylocation Recognizable. Impactful.Elegant.

— visibility - COFFEE EXPERIENCE - COFFEE SCHOOL Center Training over theworld. preparation through the training all activity Spreading the coffee culture and its design andcoffeetools. through thedevelopment ofEbb’s, coffee Spreading theLavazza coffeeexperience 40 MORE THAN LAVAZZA ALL OVER CENTER TRAINING THE WORLD over theworld. expanding theLavazza 25 years ofappliedexpertisepromoting and journalists andopinionleaders. staff, salesforce teams, distributors, newhires, providing training coursesforbaristas, catering Center. It isaveritable ofcoffee: university This isthemissionofLavazza Training knowledge tobeshared. of the art of coffee, generating a legacy of Thanks to the Trainer, a culture is created out specialists for coffee Culture Espresso coffee experienceall

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For more information about our full offer please visit www.lavazza.com