2018 HYBRID WARRANTY INFORMATION BOOKLET Infiniti, the Infiniti logo, and Infiniti model names are Infiniti trademarks.

©2017 Nissan North America, Inc.

All rights reserved. No part of this publication may be reproduced or stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Nissan North America, Inc. TABLE OF CONTENTS

1 SAFETY PRECAUTIONS 20 LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND 2 SUMMARY OF WARRANTY COVERAGE GENUINE INFINITI ACCESSORIES 3 INFINITI OWNER SATISFACTION AND 22 INFINITI LIFETIME REPLACEMENT ASSISTANCE PANEL CORROSION LIMITED 5 2018 NEW HYBRID VEHICLE LIMITED WARRANTY WARRANTY 23 REPLACEMENT 12V BATTERY 9 2018 INFINITI FEDERAL HYBRID LIMITED WARRANTY VEHICLE EMISSION CONTROL 25 BRIDGESTONE FIRESTONE TIRE WARRANTIES LIMITED WARRANTY 12 2018 INFINITI CALIFORNIA HYBRID 28 GOODYEAR/DUNLOP TIRE LIMITED VEHICLE EMISSION CONTROL WARRANTY WARRANTIES 37 MICHELIN PASSENGER AND LIGHT 18 RECOMMENDATION FOR TRUCK TIRE LIMITED WARRANTY MAINTENANCE SERVICE AND REPLACEMENT PARTS 39 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 19 SEAT BELT LIMITED WARRANTY TABLE OF CONTENTS

42 IMPORTANT TIRE SAFETY 50 INFINITI ELITE EXTENDED INFORMATION PROTECTION PLAN 48 INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS SAFETY PRECAUTIONS 1

(Hybrid Electric only) Your Infiniti Hybrid Electric Vehicle (HEV) has both high-voltage DC and AC systems as well as a 12-volt system. Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns, electric shock and even fatal injury. To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not touch or attempt to remove or replace any high-voltage wiring and connectors. If an accident occurs, do not touch any high- voltage wiring, connectors or parts such as the inverter unit or high voltage battery assembly. Do not touch the potassium hydroxide electrolyte that might spill or leak from the high voltage battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric acid to two liters water.) Seek immediate medical attention. If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher. Infiniti recommends having maintenance and repairs for your Infiniti Hybrid performed by an authorized Infiniti retailer. To locate your nearest authorized Infiniti retailer, contact the Infiniti Consumer Affairs Department at 1–800–662–6200. 2 SUMMARY OF WARRANTY COVERAGE

Summary of Warranty Coverage*

0 miles 100,000 miles

Basic Coverage 48 months / 60,000 miles

Corrosion Coverage (Perforation from Corrosion)** 84 months / Unlimited mileage

Powertrain Coverage*** 72 months / 70,000 miles

Federal Emission Performance Warranty 24 months/24,000 miles

Federal Emission Defect Warranty 48 months / 60,000 miles

Federal Emission Long Term Defect Warranty 96 months / 80,000 miles

California Emission Performance and Defect Warranties 48 months / 60,000 miles

California Emission Long Term Defect Warranty**** 84 months / 70,000 miles

Hybrid Electric Vehicle (HEV) System Warranty***** 96 months / Unlimited mileage

* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart. ** Unlimited Mileage *** 10 Years/ Unlimited Mileage on Seat belts **** Applies to hybrid vehicles sold or registered as new in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. ***** See New Hybrid Vehicle Limited Warranty pages for details. INFINITI OWNER SATISFACTION AND ASSISTANCE 3

Both Infiniti and your Infiniti retailer are Or you can write to Infiniti with the above The BBB AUTO LINE program consists of dedicated to serving all your automotive needs. information at: two parts: mediation and arbitration. The Your complete satisfaction is our primary INFINITI DIVISION BBB AUTO LINE staff will attempt to provide concern. Your Infiniti retailer is available to suggestions for resolving the problem during Nissan North America, Inc. assist you with all your automobile sales, parts mediation. If a satisfactory resolution has and service requirements. Consumer Affairs Department not been achieved during mediation, you will P.O. Box 685003 If, however, a situation arises that you believe have the opportunity to present your case has not been addressed to your satisfaction, Franklin, TN 37068-5003 personally before an impartial arbitrator or we ask that you take the following steps. STEP 3: three person panel. This is the arbitration part of AUTOLINE. The arbitrator(s)will make a In the event that you believe Infiniti has been STEP 1: decision after the arbitration hearing. Discuss the situation with the retailer’s unable to satisfactorily address the problem, The BBB will, inmost cases, send you a final management. If a problem still exists, contact a special automotive complaint resolution decision in your case within forty (40) days the retailer’s owner. Your Infiniti retailer is best program called BBB AUTO LINE is available (plus 7 days, if you have not contacted Infiniti) equipped to resolve the matter for you. to you. The BBB AUTO LINE program is independently operated by the Council of unless you delay the process. If you accept STEP 2: Better Business Bureaus, Inc. (BBB). the decision, it will be legally binding on you If the concern has still not been addressed to and Infiniti. If you do not accept the decision, For information about the BBB AUTO LINE in your satisfaction, please contact our Infiniti it will not be legally binding on you or Infiniti. your area, please call us (Infiniti) at the same Consumer Affairs Department using our toll However, in some states, if the decision is not toll free number (1-800-662-6200). free number: accepted, it may be introduced either by you We will be happy to provide you with the or by Infiniti as evidence in a subsequent court 1–800–662–6200 address and phone number of your local BBB action. The Consumer Affairs Department will ask for office or any other information about AUTO the following information: LINE. • Your name, address, and telephone number Or you may contact the BBB at: • Vehicle identification number (on dashboard BBB Auto Line and permanent Infiniti Total Ownership Council of Better Business Bureaus, Inc. program card) 3033 Wilson Blvd. Suite 600 • Date of purchase Arlington, VA 22201 • Current odometer reading 1 (800) 955-5100 • Your Infiniti retailer’s name If you call the BBB, its staff will record the • Details of the concern details of your complaint by telephone. They will ask for the same information as in Step 2. (Continued on next page) 4 INFINITI OWNER SATISFACTION AND ASSISTANCE

BBB AUTO LINE may not be available in Infiniti may occasionally offer special BBB AUTO LINE is an informal dispute all states. We, Infiniti, can provide you with assistance that may pay for part or all of settlement mechanism operated to information about the availability of BBB vehicle repairs beyond the expiration of comply with applicable Federal law and AUTO LINE in your state, or call the BBB the limited warranty period on a case by regulations. In states where BBB AUTO AUTO LINE number listed above. case basis. Should you experience unusual LINE is available, you are required to use difficulties with your vehicle please discuss the BBB AUTO LINE before exercising rights ELIGIBILITY: Generally, Infiniti vehicles less situation with your retailer. If your retailer is or seeking remedies under Title 1 of the than four years old from date delivered to the unable to assist you, you may call the Infiniti Federal Magnuson-Moss Warranty Act, first retail buyer or otherwise put into use, and Consumer Affairs Department at 1-800- 662- 15 U.S.C.§2301, et. seq. If you choose to with fewer than 60,000 miles, are eligible 6200 to discuss your concern. You will need to seek remedies other than those created by for the program. See Supplement to 2018 provide the Model, Model Year, VIN (Vehicle Title 1 of the Magnuson-Moss Warranty Infiniti Warranty Information Booklet & 2018 Identification Number), mileage, maintenance Act, (for example, under state law), that Infiniti Owner’s Manual for possible exceptions history, a detailed explanation of the concern, Federal Act does not require you to first applying in your state. and why you believe that Infiniti should be use BBB AUTO LINE. The program is still ASSISTANCE OUTSIDE OF responsible for the repair. Your request will available to you, however, and may be WARRANTY be individually investigated and you will be of considerable assistance. Some states informed of Infiniti‘s decision. specify that informal dispute settlement In support of our commitment to the mechanisms such as BBB AUTO LINE must “Total Ownership Experience,” Infiniti may be used before you may use state operated occasionally offer to pay or reimburse for part Please also review the Supplement to 2018 complaint resolution processes, before you or all of the cost of making certain, specific Infiniti Warranty Information Booklet & 2018 may file a lawsuit under state law, and/or repairs beyond or outside of the terms of the Owner’s Manual for important information before you may have certain other rights warranty for some specific vehicle models. concerning consumer rights in your state. or remedies available under state law. In (Some states refer to such programs as accordance with those states’ laws, Infiniti “adjustment programs”). In such circumstances requires the prior use of BBB AUTO LINE Infiniti mails notices to all known registered in good faith before you resort to such owners of affected vehicles. You may other processes, file a lawsuit, or seek other additionally inquire of your authorized Infiniti remedies provided by state law. Please see retailer or of Infiniti directly at the number the Supplement to 2018 Infiniti Warranty listed below of the applicability of such Information Booklet & 2018 Infiniti Owner’s programs to your vehicle. Manual for additional information. 2018 NEW HYBRID VEHICLE LIMITED WARRANTY 5

• Your Infiniti vehicle is manufactured to WHO IS THE WARRANTOR Infiniti makes available to you, and you are meet U.S. regulations and environmental Infiniti1 warrants all parts of your 2018 specifically required by Federal law to use requirements. With the exception of privately Infiniti vehicle supplied by Infiniti, except for BBB AUTO LINE [(800) 955-5100] before owned vehicles belonging to members of those listed under the caption “WHAT IS NOT exercising rights or seeking remedies under the U.S. military or employees and officers COVERED.” the Federal Magnuson-Moss Warranty of the United States Government stationed Act, 15 U.S.C §2301, et. seq. You are not APPLICABILITY abroad, this warranty does not apply if an required to first use BBB AUTO LINE if otherwise covered vehicle is operated in, • This warranty is provided to the original and you seek remedies not created by Title 1 of or relocated to, a country other than those subsequent owner(s) of an Infiniti vehicle that Federal law, but are required to first listed above under this caption, except that it originally distributed by Infiniti which is use BBB AUTO LINE if you seek remedies continues to apply if the vehicle is operated originally sold by a Infiniti authorized Infiniti created by state law, including your state’s in full compliance with its proper use as retailer in the United States, and which is lemon law, if applicable state law provides described in the applicable Owner’s Manual2 registered and normally operated in the for using a 703 compliant or similar process while touring outside of the United States, United States (including Alaska and Hawaii), before filing suit. Please refer to pp. 2-3 of the U.S. territories or Canada for a period not the United States territories (specifically this booklet and the “Supplement to 2018 exceeding sixty (60) consecutive days or sixty Guam, Saipan, American Samoa, Puerto Rico, Infiniti Warranty Information Booklet & (60) days in any one 12 month period. This and the U.S. Virgin Islands), and Canada. 2018 Infiniti Owner’s Manual” for additional warranty applies to a relocated vehicle which information. is returned to, and is registered and normally operated in the United States, the U.S. territories or Canada, except for conditions due to the vehicle’s foreign operation, e.g., use of inappropriate fuels or other fluids.

1 INFINITI indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. 2 See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids. (Continued on next page) 6 2018 NEW HYBRID VEHICLE LIMITED WARRANTY

TRANSMISSION AND TRANSAXLE LIMITATION OF WARRANTIES AND FOR HOW LONG AND WHAT IS - Case and all internal parts, torque OTHER WARRANTY TERMS AND STATE COVERED converter and converter housing, LAW RIGHTS EXTRA EXPENSES - BASIC COVERAGE automatic transmission control module, LIMITATIONS OF DAMAGES • The basic coverage period is 48 months or transfer case and all internal parts, seals THIS WARRANTY DOES NOT COVER 60,000 miles, whichever comes first. and gaskets, clutch cover and housing, INCIDENTAL OR CONSEQUENTIAL A/T cooler, and electronic transmission DAMAGES SUCH AS LOSS OF THE USE • The warranty covers any repairs needed to controls. OF THE VEHICLE, INCONVENIENCE OR correct defects in materials or workmanship COMMERCIAL LOSS. of all parts and components of each new DRIVETRAIN - Drive shafts, final drive ANY IMPLIED WARRANTY OF Infiniti vehicle supplied by Infiniti subject housing and all internal parts, propeller MERCHANTABILITY AND FITNESS FOR to the exclusions listed under the heading shafts, universal joints, bearings, seals and A PARTICULAR PURPOSE SHALL BE “WHAT IS NOT COVERED” or, if the part is gaskets. LIMITED TO THE DURATION OF THIS covered by one of the separate coverages RESTRAINT SYSTEM - Air bags and WRITTEN WARRANTY. described in the following sections of this related electronic control systems. Some states do not allow the exclusion or warranty, that specific coverage applies instead of the basic coverage. CORROSION COVERAGE (PERFORATION limitation of incidental or consequential FROM CORROSION) damages or limitations on how long an POWERTRAIN COVERAGE Any body sheet metal panel supplied by Infiniti implied warranty lasts, so the above • The Powertrain coverage period is 72 months found to have developed perforation (rust- limitations or exclusions may not apply to or 70,000 miles, whichever comes first. through) due to corrosion in normal use is you. This warranty gives you specific legal covered for 84 months, regardless of mileage, rights, and you may also have other rights • This warranty covers any repairs needed to correct defects in material or workmanship. except for those items listed under “WHAT IS which vary from state to state. NOT COVERED.” No additional rust proofing Infiniti does not authorize any person to • Powertrain coverage includes components applications are required. Perforation is a create for it any other warranty, obligation listed below under the headings Engine, condition in which any body sheet metal panel or liability in connection with this vehicle. Transmission and Transaxle, Drivetrain, and has corroded from one surface to another. Restraint System, supplied by Infiniti, subject THE WARRANTY BEGINS to the exclusions listed under the heading HYBRID ELECTRIC VEHICLE (HEV) SYSTEM “WHAT IS NOT COVERED.” COVERAGE The warranty period begins on the date the ENGINE - Cylinder heads and block and • The HEV System coverage period is 96 vehicle is delivered to the first retail buyer or months or 100,000 miles, whichever come put into service, whichever is earlier. all internal parts, rocker covers and oil pan, valve train and front cover, timing chain and first. tensioner, oil pump, water pump and fuel • This warranty covers any repairs needed to pump, fuel injectors, intake and exhaust correct defects in materials or workmanship. manifolds, flywheel, seals and gaskets. (Continued on next page) 2018 NEW HYBRID VEHICLE LIMITED WARRANTY 7

• HEV System Coverage applies to components charges). Any needed parts replacement You are also required to provide consent to listed below under the heading HEV System, will be made using genuine Infiniti or Infiniti give Infiniti access to data stored on vehicle supplied by Infiniti, subject to the exclusions approved new or remanufactured parts systems. Failure to do so is likely to result in the listed under the heading “WHAT IS NOT approved by Infiniti for use on Infiniti vehicles. denial of warranty coverage. COVERED”. Infiniti reserves the right to make changes at Evidence of the performance of the required HEV SYSTEM - Lithium-ion battery, any time, without notice, to production and maintenance should be kept and may need to Hybrid Control Module, Inverter. service parts in their specifications, colors, and be presented as proof of such maintenance TOWING COVERAGE materials, including those used in connection in connection with related warranty repairs. with warranty repairs. For this reason, when If your vehicle is inoperative due to the failure To assist you in maintaining appropriate approved by Infiniti and at Infiniti’s discretion, of a warranted part during any of the New records, the Maintenance Log located in your functionally equivalent replacement parts may Vehicle Limited warranties, including Emission Owner’s Literature Kit can be used along with be used that do not exactly match the original and Seat belt warranties, towing service to the supporting repair invoices, receipts and other production part. nearest authorized Infiniti retailer is covered. such records. ADJUSTMENT COVERAGE OBTAINING WARRANTY SERVICE WHAT IS NOT COVERED Service adjustments not usually associated • You must take the vehicle to an authorized GENERAL EXCLUSIONS with the replacement of parts, such as wheel Infiniti retailer in the United States or Canada during regular business hours at your expense This warranty does not cover damage, failures alignment, are covered only during the first or corrosion resulting from or caused by: 12 months or 12,000 miles, whichever comes in order to obtain warranty service. The first. names and addresses of authorized Infiniti • Failure to operate the vehicle in accordance retailers are listed in telephone directories. with the Owner’s Manual • Limited 6 month warranty coverage: • Misuse, such as using the vehicle to tow OE wiper blade inserts are covered for the • If you require warranty service outside of first six months of ownership. the United States (see terms under caption • Failure of a component not covered by “APPLICABILITY”), contact an Infiniti retailer warranty REFRIGERANT RECHARGE ONLY in that country. • Racing and competitive driving COVERAGE • Theft, vandalism, fire, or flooding (including Refrigerant recharge not associated with the MAINTENANCE, DATA ACCESS, engine water ingestion) repair or replacement of a warranted part AND RECORDS is covered only during the first 12 months, As a condition of this warranty, you are • Accident, collision, being towed regardless of the mileage. responsible for properly using, maintaining • Repairs performed by anyone other than an NO CHARGE and caring for your vehicle as outlined in your authorized Infiniti retailer Owner’s Manual, and of maintaining copies of • Glass breakage, unless resulting from defects Warranty repairs will be made at no charge all maintenance records & receipts for review in material or workmanship for parts and/or labor (except for batteries by Infiniti. Failure to do so is likely to result in and tires, in which case you may pay certain the denial of warranty. (Continued on next page) 8 2018 NEW HYBRID VEHICLE LIMITED WARRANTY

• Normal wear and tear, including dings, dents, or equivalent by any insurance company, such DAMAGE, FAILURES OR CORROSION chips, or scratches as by payment of a cash payment of a claim in DUE TO LACK OF OR IMPROPER • Damage caused by any automated or lieu of repairs because of a determination that MAINTENANCE REPAIRS manually operated car wash or by using a the cost of repairs exceeded the actual cash This warranty does not cover damage, failures pressure washer value of the vehicle. or corrosion resulting from or caused by: NOTE: Complaints related to failure to comply DAMAGE, FAILURES OR CORROSION • Lack of performance of proper maintenance with proper use of the vehicle as described FROM ENVIRONMENTAL CONDITIONS services as outlined in your Owner’s Manual. in the applicable Owner’s Manual (including This warranty does not cover damage, failures • Fuel, fluids, or lubricants that are the lack of availability or use of proper fluid), or corrosion resulting from or caused by: contaminated or that do not meet the or the vehicle’s lack of compliance with local • Stone chipping, chemical fallout, tree sap, specification as outlined in your Owner’s regulations or environmental requirements of salt, hail, windstorm, lightning, flood or other Manual. any country (other than the U.S. or Canada) are environmental conditions. NOT covered by this warranty. • Use of parts not equivalent in quality or • The items listed below are not covered design to parts supplied by Infiniti for use on DAMAGE OR FAILURES DUE TO under corrosion coverage (perforation from Infiniti vehicles. ALTERATION OR MODIFICATION corrosion). MAINTENANCE SERVICE EXPENSE This warranty does not cover damage, failures ˟ Exhaust system components. or corrosion resulting from or caused by: This warranty does not cover normal ˟ Corrosion other than perforation, such maintenance services as specified in both • Alteration, tampering, or improper repair as cosmetic or surface corrosion due to your Owner’s Manual and Infiniti Service • Installation of non-Infiniti approved defects in material or workmanship. This & Maintenance Guide such as cleaning accessories or components is covered under the Basic Coverage of and polishing, wheel alignment, headlight • Improper installation of any Infiniti approved the New Vehicle Limited Warranty. aiming, replacement of filters, replacement of aftermarket accessory or component GRADUAL CAPACITY LOSS windshield wiper inserts, lubricants, coolant, • A vehicle whose odometer mileage has been The Lithium-ion battery, like all lithium-ion worn brake shoes, pads, drums and rotors and altered, or the odometer repaired or replaced batteries, will experience gradual capacity loss worn clutch discs, for example. and the actual vehicle mileage cannot be with time and use. Loss of battery capacity SEAT BELTS, TIRES AND EMISSION correctly and readily determined due to or resulting from gradual capacity loss CONTROL SYSTEM is NOT covered under this warranty. See your Seat belts, tires and the emission control SALVAGE TITLE Owner’s Manual for important tips on how to system are covered by separate warranties. This limited warranty does not apply to any maximize the life and capacity of the “Lithium- vehicle, and is rendered void if the vehicle is ion battery.” (or ever has been) issued a “salvage” or similar title including, but not limited to junk, scrap, rebuilt, or flood titles, under any state’s law; or has ever been determined to be a “total loss” 2018 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES 9

EMISSION DEFECTS WARRANTY EMISSIONS PERFORMANCE Additionally, failure of an approved emissions WARRANTY test resulting from the failure of those parts WHAT IS COVERED listed below under the caption “WARRANTY Infiniti¹ warrants that your vehicle was WHEN DOES THIS WARRANTY APPLY PARTS LIST” are covered by the Emissions designed, built and equipped to conform at the The Emissions Performance Warranty applies Defects Warranty described above. time of sale with all applicable United States to your 2018 Infiniti vehicle ONLY when both Exceptions to this warranty are listed below 2 emission standards . of the following occur. under the caption “WHAT IS NOT COVERED This warranty covers any repairs needed to 1. The vehicle fails to meet applicable emissions UNDER EITHER THE DEFECTS OR correct defects in materials or workmanship standards as judged by an emissions test PERFORMANCE WARRANTIES.” which would cause your vehicle not to meet approved by the Environmental Protection these standards. WHAT IS NOT COVERED UNDER Agency (EPA). EITHER THE DEFECTS OR WHAT IS COVERED UNDER THE 2. This failure results or will result in some PERFORMANCE WARRANTIES DEFECTS WARRANTY penalty to you, such as a monetary fine or These warranties do not cover: Covered components are listed below under the denial of the right to use your vehicle, the caption “WARRANTY PARTS LIST.” under local, state or federal law. 1. Normal maintenance, service and parts Exceptions to this warranty are listed below For example, if your state requires an replacement as outlined in the emissions under the caption “WHAT IS NOT COVERED EPA approved yearly vehicle inspection control maintenance instructions of your UNDER EITHER THE DEFECTS OR before you receive a renewed license, this Owner’s Manual. PERFORMANCE WARRANTIES.” warranty applies to your vehicle. In areas 2. Failures directly as a result of: where there is no approved test program, ˟ Failure to perform required emission HOW LONG IS THE WARRANTY this warranty does not apply. control maintenance as outlined in your This warranty is for 4 years or 60,000 miles, WHAT IS COVERED AND FOR HOW Owner’s Manual. whichever occurs first. The warranty begins ˟ Misuse, accident or modification. the date the vehicle is delivered to the first LONG UNDER THE PERFORMANCE ˟ Improper adjustment or installation retail buyer or put into use, whichever is earlier. WARRANTY Infiniti¹ warrants that it will remedy any non- of parts during the performance of Additionally, the engine control module/ maintenance services. onboard diagnostic device and catalytic conformity in your vehicle which causes it to converter(s) listed below and indicated by an fail an approved emissions test during the first ˟ Tampering with or disconnecting any part affecting vehicle emissions. “o” under the caption “Warranty Parts List” 24 months or 24,000 miles, whichever occurs are covered for 8 years or 80,000 miles, first. The warranty begins the date the vehicle ˟ Fuel, fluids, or lubricants that are whichever occurs first. is delivered to the first retail buyer or put into contaminated or that do not meet the use, whichever is earlier. specification as outlined in your Owner’s Manual. 1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. 2 Vehicles sold or registered as new vehicles in CA, CT, DE, MA, MD, ME, NJ, NY, OR, PA, RI, VT, or WA are also covered by the California Hybrid Vehicle Emission Control Warranty. (Continued on next page) 10 2018 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES

3. In the case of the Performance Warranty, LIMITATION OF WARRANTIES AND WHAT INFINITI WILL DO the use of any part not certified in OTHER WARRANTY TERMS AND STATE Warranty repairs will be made at no charge for accordance with Federal requirements LAW RIGHTS parts and/or labor, including diagnosis and tax. which is defective or not equivalent from EXTRA EXPENSES - LIMITATIONS OF Any needed parts replacement will be made an emissions standpoint to the original DAMAGES using new or remanufactured parts. equipment part. These emissions warranties do not cover OTHER WARRANTY TERMS 4. In the case of the Performance Warranty, incidental or consequential damages such as costs of determining the cause of a vehicle loss of the use of the vehicle, inconvenience PERFORMANCE WARRANTY CLAIMS failing an EPA approved emissions test if or commercial loss. PROCEDURE such failure is found not to be covered. ANY IMPLIED WARRANTY OF You may make a claim under the Performance 5. In the case of the Defects Warranty, parts MERCHANTABILITY AND FITNESS FOR Warranty immediately after the failure of an not supplied by Infiniti or damage to other A PARTICULAR PURPOSE SHALL BE EPA approved emissions test. You must provide parts caused directly by non-Infiniti parts. LIMITED TO THE DURATION OF THESE proof of this failure when making your claim. WRITTEN WARRANTIES. You will be told whether Infiniti will honor your Some states do not allow the exclusion or claim within 30 days of the date you make the limitation of incidental or consequential claim unless a shorter time period is required damages or limitations on how long an by law. If your claim is denied, Infiniti will notify implied warranty lasts, so the above you in writing of the reason. If we do not notify limitations or exclusions may not apply to you within this time period, we will repair your you. vehicle under this warranty at no cost to you. These warranties give you specific legal The time period for notification will not apply rights, and you may also have other rights if you request a delay or a delay is caused by which vary from state to state. events not under the control of Infiniti retailers. Infiniti does not authorize any person to create for it any other warranty, obligation No claim will be denied under the Performance or liability in connection with this vehicle. Warranty because you use a non-Infiniti certified part but EPA certified part for WHAT YOU MUST DO maintenance or repair. In order to obtain warranty service you must MAINTENANCE SERVICE AND deliver the vehicle to an authorized Infiniti REPLACEMENT PARTS retailer in the United States at your expense. Important information concerning maintenance service and replacement parts is You must also maintain your vehicle as outlined on page 18 of this booklet. in the maintenance instructions in your Owner’s Manual. (Continued on next page) 2018 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES 11

MAINTENANCE RECORDS o Catalytic converter(s) right to change the terms of the warranty to Receipts covering the performance of regular • Exhaust manifold be consistent with these actions. See your maintenance should be kept in the event • Exhaust tube from manifold to catalytic retailer for information regarding possible questions arise concerning maintenance. The converter changes. receipts should be transferred to subsequent o Front exhaust tube with catalytic converter owners. • Camshaft position sensor(s) IF YOU HAVE QUESTIONS • Crankshaft position sensor(s) You may obtain further information • Spark plugs, ignition coils and wires concerning these warranties by following the • Evaporative emission control system procedure outlined in the “INFINITI OWNER SATISFACTION & ASSISTANCE” section of • Fuel filler neck restrictor and check valve this booklet. In the case of the Performance • Fuel tank and filler cap Warranty, you may also contact or report any • Ignition control module violations to the Office of Transportation and Air Quality, Vehicle Compliance Programs • Positive crankcase ventilation system Group, U.S. Environmental Protection o Exhaust manifold with catalytic converter Agency, Ariel Rios Building (6405J), 1200 permanently attached Pennsylvania Avenue, N.W., Washington, D.C. • Intake manifold collector 20460 • Exhaust gas recirculation (EGR) control OTHER OBLIGATIONS system Infiniti does not authorize any person to create for it any other warranty, obligation or liability • Hoses, clamps, fittings, tubing, sealing in connection with this vehicle. gaskets or devices, and mounting hardware used in above systems WARRANTY PARTS LIST • Vacuum and temperature sensitive valves • Fuel injection system and switches used in above systems o Engine control module/onboard diagnostic device • Electronic sensors and controls used in above systems • Oxygen sensor(s) • Mass air flow sensor The Emission Performance or Defect Warranty may be subject to future governmental • Intake manifold administrative action. Infiniti reserves the • Throttle body o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. 12 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹

The following statement is required to be be made by Infiniti to ensure that your problem exists. The warranty repairs should be provided by regulations of the California Air vehicle passes the inspection. This is your completed in a reasonable amount of time, not Resources Board. emission control system PERFORMANCE to exceed 30 days. YOUR WARRANTY RIGHTS AND WARRANTY. As the vehicle owner, you should also be OBLIGATIONS 2. If any emission-related part on your vehicle aware that Infiniti may deny you warranty is defective, the part will be repaired or coverage if your vehicle or a part has failed The California Air Resources Board is pleased replaced by Infiniti. This is your short- due to abuse, neglect, improper maintenance to explain the emission control system term emission control system DEFECTS or unapproved modifications. warranty on your 2018 vehicle. In California, WARRANTY. new motor vehicles must be designed, built If you have any questions regarding your and equipped to meet the State’s stringent For 7 years or 70,000 miles (whichever occurs warranty rights and responsibilities, you should anti-smog standards. Infiniti² must warrant first): contact Infiniti’s Consumer Affairs Department the emission control system on your vehicle If an emission-related part listed in this at 1-800- 662-6200 or the California Air for the periods of time listed below provided warranty booklet specially noted with Resources Board at 9528 Telstar Avenue, El there has been no abuse, neglect or improper coverage for 7 years or 70,000 miles is Monte CA 91731. maintenance of your vehicle. defective, the part will be repaired or replaced The following is Infiniti’s² new vehicle emission Your emission control system may include by Infiniti. This is your long term emission control warranty statement for vehicles parts such as the fuel-injection system, the control system DEFECTS WARRANTY. certified for sale in California and sold for ignition system, catalytic converter and OWNER’S WARRANTY registration as a new vehicle in California, engine computer. Also included may be hoses, RESPONSIBILITIES Connecticut, Delaware, Maine, Maryland, belts, connectors and other emission-related Massachusetts, New Jersey, New York, assemblies. Where a warrantable condition As the vehicle owner, you are responsible for Oregon, Pennsylvania, Rhode Island, Vermont, exists, Infiniti will repair your vehicle at no cost the performance of the required maintenance or Washington only. to you including diagnosis, parts and labor. listed in your Owner’s Manual. Infiniti recommends that you retain all receipts EMISSIONS DEFECTS WARRANTY MANUFACTURER’S WARRANTY covering maintenance on your vehicle, but WHAT IS COVERED COVERAGE Infiniti cannot deny warranty solely for the Infiniti² warrants that your vehicle was For 4 years or 60,000 miles (whichever lack of receipts or for your failure to ensure the designed, built and equipped to conform with occurs first): performance of all scheduled maintenance. all applicable requirements of the California Air 1. If your vehicle fails a Smog Check inspection, You are responsible for presenting your Resources Board. This warranty covers any part all necessary repairs and adjustments will vehicle to an Infiniti retailer as soon as a which affects applicable regulated emission(s). 1 These warranties apply to all California and 50-state emission equipped 2018 model year Infiniti Hybrid vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. 2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. (Continued on next page) 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹ 13

Exceptions to this warranty are listed below under the caption “WHAT IS NOT COVERED.” HOW LONG IS THE WARRANTY This warranty is for 4 years or 60,000 miles, whichever occurs first. Additionally, the components listed under the caption “Long- Term Emission System Defects Warranty Parts List” are covered for 7 years or 70,000 miles, whichever occurs first, except that the catalytic converter(s) and engine control module (ECM) are warranted for 8 years or 80,000 miles, whichever occurs first. The warranty begins the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier. Some items require scheduled replacement before 60,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are outlined in the maintenance instructions in your Owner’s Manual.

(Continued on next page) 14 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹

LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST HEV Control Module°° Control HEV EGI Wiring Harness EGI Exhaust Manifold Flywheel Tank Fuel Manifold Intake Collector Manifold Intake Sensor Knock Body Throttle Converter° Catalytic Module° Engine Control Battery°° HEV Controller°° Battery HEV Harness°° Controller Battery HEV Sensor°° Battery HEV Sub-Assembly°° Battery HEV Harness°° Voltage Cell HEV Junction Box°° HEV Inverter°° Power HEV Q50 Hybrid X X X X X X X X X X X X X°°°XX X°°° X X X Q70 Hybrid X X X X X X X X X X X X X°°°XX X°°° X X X For information on additional models, please see your Infiniti dealer for details

° Long Term Federal Emission Parts covered for 96 months or 80,000 miles, whichever occurs first. °° Federal Hybrid Electric Vehicle (HEV) System Parts covered for 96 months or 100,000 miles, whichever occurs first. °°° This part repair is less than the California high cost threshold; however, it is classified as a Federal Hybrid Electric Vehicle (HEV) System Part and is covered for 96 months or 100,000 miles, whichever occurs first. 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹ 15

˟ Improper adjustment or installation EMISSIONS PERFORMANCE LIMITATION OF WARRANTIES AND of parts during the performance of WARRANTY OTHER WARRANTY TERMS AND STATE maintenance (nonwarranty) services. WHEN DOES THIS WARRANTY APPLY LAW RIGHTS ˟ Tampering with or disconnecting any part EXTRA EXPENSES - LIMITATIONS OF This warranty applies to your 2018 Infiniti affecting vehicle emissions. vehicle only if it fails to pass a California “smog DAMAGES ˟ The use of fuel other than that specified check” test or equivalent. These emissions warranties do not cover in your Owner’s Manual or fuel with incidental or consequential damages such as WHAT IS COVERED AND FOR HOW contaminants which the fuel filter is not loss of the use of the vehicle, inconvenience LONG designed to remove. or commercial loss. Infiniti warrants that if your vehicle fails to 3. In the case of the Performance Warranty, ANY IMPLIED WARRANTY OF pass a California “smog check” test, it will make the use of any non-Infiniti part not certified MERCHANTABILITY AND FITNESS FOR the necessary repairs so that your vehicle will in accordance with Federal requirements A PARTICULAR PURPOSE SHALL BE pass. This warranty is for 4 years or 60,000 which is defective or not equivalent from LIMITED TO THE DURATION OF THESE miles, whichever occurs first. The warranty an emissions standpoint to the original WRITTEN WARRANTIES. begins the date the vehicle is delivered to the equipment part. Some states do not allow the exclusion or first retail buyer or the date it is first put in to 4. In the case of the Defects Warranty, parts limitation of incidental or consequential service, whichever is earlier. not supplied by Infiniti or damage to other damages or limitations on how long an Exceptions to this warranty are listed below parts caused directly by non-Infiniti parts. implied warranty lasts, so the above under the caption “ WHAT IS NOT COVERED”. 5. In the case of the Performance Warranty, limitations or exclusions may not apply to WHAT IS NOT COVERED costs of determining the cause of a vehicle you. These warranties give you specific legal failing a California “smog check” test if such rights, and you may also have other rights These warranties do not cover: failure is found not to be covered. which vary from state to state. 1. Normal maintenance, service and parts Infiniti does not authorize any person to replacement as outlined in the emission create for it any other warranty, obligation control maintenance instructions of your or liability in connection with this vehicle. Owner’s Manual. 2. Failures directly as a result of: WHAT YOU MUST DO ˟ Lack of performance of required emission In order to obtain warranty service you control maintenance as outlined in your must deliver the vehicle to any authorized Owner’s Manual. Infiniti retailer in the United States at your ˟ Misuse, accident or modification. expense. You are responsible for the required maintenance on your vehicle as outlined in the maintenance instructions in your Owner’s (Continued on next page) 16 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹

Manual. Infiniti recommends that you retain all MAINTENANCE SERVICE AND EMERGENCY REPAIRS receipts covering maintenance on your vehicle, REPLACEMENT PARTS In case of an emergency, when an authorized but Infiniti cannot deny warranty solely for the Important information concerning Infiniti retailer is not reasonably available, lack of receipts or for your failure to ensure the maintenance service and replacement parts is warranty repairs may be performed at any performance of all scheduled maintenance. on page 18 of this booklet. No warranty claim service facility or by the owner using any WHAT INFINITI WILL DO will be denied solely because a non- Infiniti replacement parts. Infiniti will reimburse you part was used for maintenance or repair. for such repairs, including diagnosis, up to Warranty repairs will be made at no charge for the amount of Infiniti’s suggested retail price parts and/or labor, including diagnosis and tax. CALIFORNIA VEHICLE INSPECTION PROGRAM for parts and labor charges based on Infiniti’s Any needed parts replacement will be made recommended time allowance for the warranty Under this program, if your vehicle fails a “smog using new or remanufactured parts. repair and the geographically appropriate check” test, you may choose to have diagnosis hourly labor rate. A part not being available OTHER WARRANTY TERMS of the failure and repairs made at an Infiniti or a repair not being complete within 30 days PERFORMANCE WARRANTY CLAIMS retailer or at another service facility. If the also constitutes an emergency. You must PROCEDURE inspection failure is the result of a condition take the replaced part and paid receipts to an covered by these warranties, you must take You may make a claim under the Performance authorized Infiniti retailer for repayment in your vehicle to an Infiniti retailer for warranty Warranty immediately after the failure of a such emergency situations. “smog check” test. You must provide proof of repairs. This includes parts, labor and diagnosis. MAINTENANCE RECORDS this failure when making your claim in order to You must pay for diagnostic costs if performed avoid additional “smog check” test charges. at another service facility except in the case Receipts covering the performance of regular You will be told whether Infiniti will honor your of emergency repairs as outlined below. You maintenance are not required but should be claim within 30 days of the date you make the must pay for all diagnostic and repair costs of kept in the event questions arise concerning claim, unless a shorter time period is required an inspection failure as required by law if the maintenance. The receipts should be by law. If your claim is denied, Infiniti will notify failure was caused by conditions not covered transferred to subsequent owners. you in writing of the reason. If we do not notify by these warranties. If the failure is the result IF YOU HAVE QUESTIONS you within this time period, we will repair your of a combination of conditions, you must pay You may obtain further information vehicle under this warranty at no cost to you. for only the diagnostic and repair costs related concerning these warranties by following the The time period for notification will not apply to items not covered by these warranties. procedure outlined in the “INFINITI OWNER if you request a delay or a delay is caused by After the 4 years/60,000 mile performance SATISFACTION & ASSISTANCE” section of events not under the control of Infiniti retailers. warranty has passed, a “smog check” test this booklet. You may also contact or report No claim will be denied under the Performance failure due to a defect in a part which is any violations to the Office of Transportation Warranty because you use a certified part for warranted for 7 years/70,000 miles is and Air Quality, Vehicle Compliance Programs maintenance or repair. covered. Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W., Washington, D.C. 20460 or the 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹ 17

Chief, Mobile Source Division, Air Resources Board, 9528 Telstar Ave., El Monte, CA. 91731. OTHER OBLIGATIONS Infiniti does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. The Emission Warranty for 2018 vehicles certified for sale in California may be subject to future administrative or judicial action. As a result, this warranty may be changed. Infiniti will make those changes required by future law, regulation, or judicial or administrative action. In addition, Infiniti reserves the right to change the terms of the warranty to be consistent with these actions. 18 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS

RECOMMENDATION FOR HOWEVER, UNLESS OTHERWISE MAINTENANCE SERVICE AND AUTHORIZED BY LAW, WARRANTY REPLACEMENT PARTS SERVICE MUST BE PERFORMED BY AN AUTHORIZED INFINITI RETAILER. To assure best results and to maintain the original quality built into the emission control The emission standards may be satisfied by systems, it is recommended that parts and having the vehicle inspected periodically and accessories supplied by Infiniti for use on by following the requirements outlined in Infiniti vehicles be used when servicing or the Emission Control System Maintenance repairing the systems. Schedules in your Owner’s Manual. THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT UPON THE USE OF ANY PARTICULAR BRAND OF REPLACEMENT PARTS AND THE OWNER MAY ELECT TO USE NONGENUINE INFINITI PARTS FOR REPLACEMENT PURPOSES. The use of replacement parts which are not equivalent to genuine Infiniti parts may reduce the effectiveness of the emission control system. Therefore, if it becomes necessary to use other than genuine Infiniti parts, the owner should assure himself that such parts are warranted by their manufacturer to be equivalent in quality to genuine Infiniti parts. MAINTENANCE, REPLACEMENT OR REPAIR OF THE EMISSION CONTROL DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY AUTOMOTIVE REPAIR ESTABLISHMENT OR INDIVIDUAL USING ANY EQUIVALENT REPLACEMENT PART. SEAT BELT LIMITED WARRANTY 19

WHO IS THE WARRANTOR LIMITATION OF WARRANTIES AND Infiniti1 warrants all parts of your 2018 Infiniti OTHER WARRANTY TERMS AND STATE vehicle seat belt system supplied by Infiniti. LAW RIGHTS WHAT IS COVERED AND FOR EXTRA EXPENSES - LIMITATIONS OF DAMAGES HOW LONG This warranty does not cover incidental This warranty covers any seat belt or related or consequential damages such as loss of component, supplied by Infiniti for use on Infiniti the use of the vehicle, inconvenience or vehicles, that fails to function properly during commercial loss. normal use within ten (10) years of the date the ANY IMPLIED WARRANTY OF vehicle is delivered to the first retail buyer or MERCHANTABILITY AND FITNESS FOR put into service, whichever is earlier. Warranty A PARTICULAR PURPOSE SHALL BE repairs are free of charge for parts and labor. LIMITED TO THE DURATION OF THIS WHAT IS NOT COVERED WRITTEN WARRANTY. Some states do not allow the exclusion or • Damage or failure due to misuse, alteration, limitation of incidental or consequential accident or collision damage. (Proper use is damages or limitations on how long an outlined in your Owner’s Manual.) implied warranty lasts, so the above • Color fading, spotting or other cosmetic limitations or exclusions may not apply to items when the belt is otherwise functioning you. This warranty gives you specific legal properly. rights, and you may also have other rights • Airbags and related electronic control which vary from state to state. systems which are covered by the Powertrain Infiniti does not authorize any person to warranty. create for it any other warranty, obligation OBTAINING WARRANTY SERVICE or liability in connection with this vehicle. You must take the vehicle to an authorized Infiniti retailer in the United States or Canada during regular business hours at your expense in order to obtain warranty service. The names and addresses of authorized Infiniti retailers are listed in telephone directories.

1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI 20 ACCESSORIES1

WHAT IS COVERED Warranty as it applies to audio components, WHAT IS NOT COVERED whichever is greater. Infiniti2 warrants to correct defects in This warranty does not cover: materials or workmanship in all genuine LIMITATION OF WARRANTIES AND 1. Tires or batteries. These items are covered by Infiniti replacement parts, and Genuine Infiniti OTHER WARRANTY TERMS AND STATE separate warranties. accessories, distributed by Infiniti North LAW RIGHTS America in the United States, installed and 2. Infiniti Motorsports and NISMO R-tune EXTRA EXPENSES - LIMITATIONS OF parts, including NISMO Legacy parts are used on Infiniti (if an appropriate use and DAMAGES application of the part or accessory) vehicles sold “AS IS” without warranties, express or This warranty does not cover incidental implied unless expressly prohibited from only, except as described under the caption or consequential damages such as loss of below, “WHAT IS NOT COVERED.” doing so by applicable law, in which case the the use of the vehicle, inconvenience or warranty provided is the minimum required HOW LONG IS THE WARRANTY commercial loss. by law. ANY IMPLIED WARRANTY OF Except for replacement audio components, 3. Normal maintenance service and parts this warranty is for 12 months or 12,000 MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE replacement as outlined in the maintenance miles from the date of installation or purchase, schedule of your Owner’s Manual. whichever is earlier. However, the warranty LIMITED TO THE DURATION OF THIS 4. Damage or failures of parts resulting from: on Genuine Infiniti replacement parts, and WRITTEN WARRANTY. Genuine Infiniti accessories installed in an Some states do not allow the exclusion or ˟ Misuse (your Owner’s Manual is your guide Infiniti vehicle while the vehicle is covered by limitation of incidental or consequential to proper use). damages or limitations on how long an a Infiniti warranty, which would have covered ˟ Accident, theft, fire, driving through water the part had it been installed in the vehicle at implied warranty lasts, so the above resulting in engine water ingestion. limitations or exclusions may not apply to manufacture will not end before the end of ˟ Chemical fallout, tree sap, salt, sand, hail, that warranty. you. This warranty gives you specific legal rights, and you may also have other rights flood or other environmental conditions REPLACEMENT AUDIO which vary from state to state. ˟ Modification or improper repair of the COMPONENTS Infiniti does not authorize any person to part or of the vehicle in which the part is installed. A replacement Radio, Amplifier, Navigation, create for it any other warranty, obligation Bluetooth, control unit, or Compact Disc or liability in connection with this vehicle. ˟ Use of parts not equivalent in quality or Player/Auto Changer supplied by Infiniti design to parts supplied by Infiniti. is covered for 12 months from the time of ˟ Lack of performance of required installation or the balance of the Basic Vehicle maintenance services as outlined in your Owner’s Manual. 1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. (Continued on next page) LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1 21

˟ Use of improper or dirty fuel, fluids or WHAT INFINITI WILL DO lubricants. If the part or accessory to be repaired was ˟ Normal wear and tear, including dings, originally installed by an authorized Infiniti dents, chips or scratches. retailer, it will be removed and reinstalled 5. Salvage Title. This warranty does not cover after repair at no charge for parts and labor. damage, failures or corrosion to any Infiniti If the part or accessory was not installed replacement part, Genuine NISMO S-Tune by an authorized Infiniti retailer, the part or Part, or Genuine Infiniti or Infiniti Accessory, accessory will be repaired or exchanged only. installed in the vehicle, if the vehicle is issued Any needed parts replacement will be made a “salvage” or similar title including, but not using Genuine Infiniti or Infiniti approved new limited to junk, scrap, rebuilt, or flooded or remanufactured parts at Infiniti’s option. titles, under any state’s law. (This exclusion does not extend to new Genuine Infiniti replacement parts, NISMOS-tune parts or Genuine Infiniti or Infiniti accessories, installed in an Infiniti vehicle after the issuance of a “salvage” or similar title.) WHAT YOU MUST DO In order to obtain warranty service you must deliver the warranted part or accessory, or the vehicles, on which the part or accessory is installed, to an authorized Infiniti retailer in the United States or Canada at your expense with proof of purchase (parts invoice or service repair order from an authorized Infiniti retailer). The names and addresses of authorized Infiniti retailers are listed in telephone directories. You must also pay for labor charges to remove and replace the part or accessory if it was not originally installed on your vehicle by an authorized Infiniti retailer. 22 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY¹

Infiniti2 warrants to the Original Repairing 4. Stone chips, scratches, or other paint LIMITATION OF WARRANTIES AND Vehicle Owner and subsequent owners of damage that lead to surface rust damage. OTHER WARRANTY TERMS AND STATE the vehicle that Infiniti will either repair or 5. Cleaning and polishing chemicals, and LAW RIGHTS replace the Genuine Infiniti Outer Sheet solvents, including improper undercoating, EXTRA EXPENSES - LIMITATIONS OF Metal Replacement Panels you install or have or other rust prevention materials. DAMAGES installed on your Infiniti vehicle should the This warranty does not cover incidental purchased panels develop inside out rust- WHAT YOU MUST DO or consequential damages such as loss of through corrosion perforation. Replacement The purchaser must present the original the use of the vehicle, inconvenience or sheet metal panels must be installed on receipts and/or repair orders to an Infiniti commercial loss. vehicles owned and operated in the United retailer in order to invoke this warranty. ANY IMPLIED WARRANTY OF States and Canada. The retailer will then validate and verify MERCHANTABILITY AND FITNESS FOR Infiniti warrants that the replacement and warranty coverage prior to authorization for A PARTICULAR PURPOSE SHALL BE refinishing of panels will be carried out at no replacement or repair of the panels. LIMITED TO THE DURATION OF THIS cost subject to the limitations and exclusions WHAT INFINITI WILL DO WRITTEN WARRANTY. listed below under the heading “WHAT IS NOT Some states do not allow the exclusion or COVERED”. Infiniti will pay for the cost of the repair, limitation of incidental or consequential WHAT IS NOT COVERED including parts, labor, paint, and supplies damages or limitations on how long an necessary to repair or replace and refinish the implied warranty lasts, so the above This warranty becomes void when damage panels purchased. limitations or exclusions may not apply to results from: The repair may be completed at an authorized you. This warranty gives you specific legal 1. Accidents, collision, faulty installation, Infiniti retailer’s collision repair shop or an rights, and you may also have other rights or any alteration to the panel, panels, or independent collision repair shop that will which vary from state to state. vehicle that could be reasonably expected install Genuine Infiniti replacement parts. Infiniti does not authorize any person to to affect the performance of the covered Whether an Infiniti retailer collision repair shop create for it any other warranty, obligation panel. or independent collision repair shop completes or liability in connection with this vehicle. 2. Environmental conditions, such as hail, the repair, only authorized Infiniti retailer lightning, or acid rain. personnel or authorized Infiniti personnel can approve a repair or replacement under this 3. Vehicle neglect, abuse, or use of the warranty. vehicle for unintended purposes.

1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. REPLACEMENT 12V BATTERY LIMITED WARRANTY¹ 23

WHAT IS COVERED? 1. Damage or failure resulting from: (This exclusion does not extend to a new Genuine Infiniti battery installed in the vehicle Infiniti2 warrants your Genuine Infiniti ˟ Accident, theft, fire or freezing. after the issuance of a “salvage” or similar title). Replacement 12V Battery as described below ˟ Misuse of the 12V battery or vehicle in except as stated under “What is not covered?” which it is installed, including the use in WHAT YOU MUST DO This warranty covers defects in materials and applications for which the 12V battery was In order to obtain warranty service, you must workmanship. not designed. Proper use is described in deliver the warranted 12V battery or the HOW LONG IS THE WARRANTY the vehicle’s Owner’s Manual. vehicle in which the 12V battery is installed AND WHAT WILL INFINITI DO ˟ Improper installation or 12V battery to an authorized Infiniti retailer in the U.S. or charging. Canada at your expense, with proof of purchase If your 12V replacement battery becomes (parts invoice or service repair order from an Vehicle electrical malfunctions not covered unserviceable within the first 24 months of ˟ authorized Infiniti retailer). The names and by your New Vehicle Limited Warranty. service Infiniti will replace your 12V battery, addresses of authorized Infiniti retailers are including labor, without charge, providing the ˟ Modification or improper repair of the listed in telephone directories or Infiniti.com. vehicle or a part of the vehicle. 12V battery was originally installed in your If the “pro-rata adjustment” applies, you vehicle by an authorized Infiniti retailer. ˟ Use of parts not equivalent in quality must pay for the portion of the 84 month If the 12V replacement battery becomes or design to parts supplied by Infiniti or warrantable life that you actually used. The unserviceable after 24 months of use, Infiniti Nissan. amount you pay is computed in two steps. will provide a replacement battery at a reduced ˟ Environmental conditions, including, but First, the client pay percentage is determined price, charging only for the portion of the life not limited to flood, and salt spray or salt from the chart shown below based upon the of the12V battery actually used. This is called a water. months of actual battery service. “pro-rata adjustment”. You will be responsible for all labor charges for the replacement of the 2. Normal maintenance service and recharging Months Client Pay 12V battery. of discharged batteries. In Service Percentage 3. 12V batteries in service more than 84 This warranty and the “pro-rata adjustment” 0—24 0% end 84 months after the date of the 12V months. battery’s purchase or installation, whichever is 4. Salvage Title. This warranty does not cover 25—32 25% earlier. damage, failure, or corrosion to any Genuine 33—50 50% WHAT IS NOT COVERED? Infiniti battery installed in the vehicle, if the vehicle is issued a “salvage” or similar title 51—84 75% This warranty does not cover: unless state law expressly states otherwise.

1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States of America. (Continued on next page) 24 REPLACEMENT 12V BATTERY LIMITED WARRANTY¹

Second, the current suggested retail price of the new 12V battery is multiplied by the client pay percentage. For example, should the 12V battery fail after 40 months of service you would pay 50% of the suggested retail price of the new 12V battery.

LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF DAMAGES This warranty does not cover incidental or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss. ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Infiniti does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 25

ORIGINAL EQUIPMENT WHAT THE WARRANTY DOES E. Improper repair. Improper repair voids PASSENGER AND LIGHT TRUCK NOT COVER this Limited Warranty. TIRES INCLUDING RFT TIRES This Limited Warranty does not cover the F. For RFT tires only, improper run-flat or WITH RUN-FLAT TECHNOLOGY following: low tire pressure operation, including, ELIGIBILITY without limitation: Exceeding speed, 1. Tire damage or irregular wear due to: distance, or other run-flat/ low pressure This Limited Warranty covers BRIDGESTONE A. Road hazards, including, without operation limitations. and FIRESTONE brand passenger and light limitation: Puncture, cut, impact break, 2. Rapid tread wear or wear-out. Original truck tires, including RFT and temporary stone drill, bruise, bulge, snag, etc. equipment tires have no mileage warranty. spare tires, originally installed by the vehicle B. Improper use or operation, including, manufacturer on a new vehicle. You are 3. Weather/ozone cracking after 4 years from without limitation: Improper inflation date of tire manufacture. covered under the terms of this Limited pressure, overloading, tire/wheel Warranty if the tire was produced after July 4. Ride disturbance or vibration after 1/32 inch spinning, use of an improper wheel, tire (0.8 mm) of tread wear use. 4, 2004 (DOT serial 2704 or later) and has chain damage, misuse, misapplication, been used only on the vehicle on which it was negligence, tire alteration, or for racing 5. Tires with sealant, balance, or other filler originally installed in non-commercial service. or competition purposes. material that was not originally applied or inserted by the tire manufacturer. WHAT IS WARRANTED AND FOR C. Insufficient or improper maintenance, HOW LONG including, without limitation: Failure 6. Tires used in commercial service. to rotate tires as recommended in this 7. Tires purchased and normally used outside Before wearing down to 2/32 inch (1.6 mm) the United States and Canada. remaining original tread depth (i.e. worn down manual, wheel misalignment, worn to the top of the built-in indicators in the tread suspension components, improper tire 8. The cost of applicable federal, state, and grooves) and within 6 years from the date of mounting or demounting, tire/wheel local taxes. purchase (proof of purchase date required; assembly imbalance, or other vehicle 9. Failure to follow any of the safety and without proof of purchase date, then within 6 conditions, defects, or characteristics. maintenance recommendations or warnings years from the date of tire manufacture), for D. Contamination or degradation by contained in this manual. any reason other than those excluded in the petroleum products or other chemicals, This Limited Warranty is in addition to and/or section entitled “What This Limited Warranty fire or other externally generated heat, or may be limited by any other applicable written Does Not Cover,” any eligible tire that water or other material trapped inside the warranty you may have received concerning becomes unusable for any reason within the tire during mounting or inflation. special tires or situations. manufacturer’s control will be replaced with an equivalent new tire on the basis set forth in this Limited Warranty.

(Continued on next page) 26 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY

REPLACEMENT PRICE "Tire Retailers" or the internet at www. is given in the United States by Bridgestone bridgestonetire.com for the location nearest Firestone North American Tire, LLC, 535 Radial passenger and light truck tires adjusted you. Marriott Dr., Nashville, TN 37214 and in under this Limited Warranty will be replaced Canada by Bridgestone Firestone Canada Inc., free of charge during the first 25% of tread CONSUMER RIGHTS 5770 Hurontario St., Suite 400, Mississauga, wear or within 12 months from the date of This Limited Warranty gives you specific legal Ontario, Canada L5R 3G5. purchase (proof of purchase date required; rights, and you may also have other rights without proof of purchase date, then within which vary from state to state or in Canada OWNER’S OBLIGATIONS 12 months from the date of tire manufacture), from province to province. In order to keep this Limited Warranty valid, whichever occurs first. During the free we require you to have your tires regularly replacement period, mounting and balancing CONDITIONS AND EXCLUSIONS inspected and rotated per the vehicle Owner’s are included free of charge. To the extent permitted by law, Bridgestone Manual and to furnish proof of same in order To determine the replacement price after the Firestone North American Tire, LLC disclaims to receive an adjustment. Such proof should free tire replacement period, the percent of all other warranties, including but not limited show the date, mileage, and servicing location. used tread wear is multiplied by the current to the implied warranties of merchantability A sales receipt containing this information selling price for the replacement tire(s). The and fitness for a particular purpose and will suffice. It is your obligation to maintain appropriate taxes, mounting, balancing, any liability for incidental, consequential proper tire inflation pressures as specified by disposal fee, and other service charges may be damages, loss of time, loss of vehicle use or, the vehicle manufacturer and to operate the added to the adjustment replacement price. inconvenience. Some states do not allow vehicle within tire/vehicle load capacity and the exclusion or limitation of incidental In Canada, the tire will be adjusted at speed limitations. It is also your obligation or consequential damages, so the above retailers (subject to retailer discretion) at a to maintain proper wheel alignment and limitation or exclusion may not apply to you. predetermined “Adjustment Price.” tire/wheel assembly balance. To request an This Limited Warranty applies only to adjustment, you must present the tire to an REPLACEMENT WARRANTY consumers actually using the tire in the United authorized Bridgestone Firestone retailer. If you receive a replacement tire under this States and Canada. For warranty conditions Complete and sign the client section of the Limited Warranty, it will be covered by the outside the United States and Canada, see Bridgestone Firestone North American Tire, manufacturer’s warranty, if any, given on that your local Bridgestone Firestone distributor. LLC Limited Warranty adjustment form and tire at that time. pay appropriate replacement price, taxes, Obligations under this policy may not be disposal fee, and service charges, if any. WHERE TO GO enlarged or altered by anyone. Tire adjustments under this Limited Warranty In accordance with Federal Law, this Limited will only be made at an authorized Bridgestone Warranty has been designated as a "Limited Firestone retailer. Consult a phone directory Warranty.” Nothing in this Limited Warranty (often listed in the Yellow Pages under is intended to be a representation that tire failures cannot occur. This Limited Warranty (Continued on next page) BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 27

ARBITRATION may be filed at any office of the National Arbitration Forum or at P.O. Box 50191, You and Bridgestone Firestone North Minneapolis, MN 55405. American Tire, LLC agree that all claims, disputes, and controversies between you THE WARRANTOR and it, including any of its agents, employees, The warrantor of Bridgestone and Firestone successors, or assigns, arising out of or in tires is: connection with this Limited Warranty, or any Bridgestone Firestone North American Tire LLC other warranties, express or implied, including 535 Marriott Dr. a failure of warranty and the validity of this Nashville, TN 37214 arbitration clause, but excluding claims for Please contact Bridgestone Firestone for a personal injury or property damage, shall copy of their “Tire Maintenance, Safety and be resolved by binding arbitration between Warranty Manual” you and it, according to the formal dispute For Client Assistance: resolution procedures of the National 1-800-847-3272 Arbitration Forum, under the Code of Procedure then in effect. This arbitration will SAFETY INFORMATION be conducted as a document hearing. If you request any procedures beyond a document Any tire, no matter how well constructed, hearing, you will be responsible for all fees, may fail in use as a result of punctures, including filing and administrative fees, above impact damage, improper inflation, and beyond the fees required for document overloading, or other conditions resulting hearings. The arbitration between you and from use or misuse. Tire failure may create Bridgestone Firestone North American Tire, a risk of serious personal injury or property LLC shall not include any other clients, be damage. To reduce risk of tire failure, we combined or consolidated in any fashion with strongly recommend you read and follow arbitrations involving other clients, or proceed all safety information contained in the in any form of class action in which the claims Important Tire Safety Information section of numerous clients are considered together. contained in this booklet, the tire placard in Any award of the arbitrator(s) may be entered the vehicle or the Owner’s Manual. as a judgment in any court of competent jurisdiction. The arbitrators will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. Information may be obtained and claims 28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

HIGHWAY AUTO AND LIGHT of purchase, whichever comes first, will be of purchase the date of manufacture will be TRUCK TIRE REPLACEMENT AND replaced with a comparable new Goodyear or used to determine eligibility.) ADJUSTMENT POLICY (EXCLUDES Dunlop tire at no charge, including mounting HOW WILL PRORATED CHARGES GOODYEAR UNISTEEL® RADIAL and balancing. (Without proof of purchase the date of manufacture will be used to determine BE CALCULATED? LIGHT TRUCK TIRES) eligibility.) Replacement price will be calculated by WHO IS ELIGIBLE? ALL OTHER HIGHWAY AUTO OR LIGHT multiplying the tire’s advertised retail selling price at the time of adjustment by the You are eligible for the benefits of this Limited TRUCK TIRES percentage of usable original tread that has Warranty if you meet all the following criteria: Any new Goodyear or Dunlop highway auto been worn off. You pay for mounting and • You are the owner or authorized agent of the or light truck tire, other than radial auto, radial balancing, and an amount equal to the current owner of new Goodyear or Dunlop highway light truck tires, removed from service due to Federal Excise Tax (F.E.T. – U.S. only) any other auto or light truck tires supplied as Original a covered warranty condition during the first applicable taxes and government-mandated Equipment on your vehicle. 1/32” of usable treadwear will be replaced charges. with a comparable new Goodyear or Dunlop • Your tires bear Department of Transportation EXAMPLE: If your disabled tire had an original prescribed tire identification numbers. tire at no charge, including mounting and balancing. 8/32” of usable treadwear and is worn to • Your tires have been used only on the vehicle 4/32” usable tread remaining, you have used on which they were originally installed TEMPORARY SPARE TIRES 50%, and therefore must pay 50% of the according to the vehicle manufacturer or Any Goodyear or Dunlop temporary spare advertised retail selling price of the comparable Goodyear’s recommendations. tire removed from service due to a covered tire. warranty condition during the first 50% of • Your tires were purchased on or after In addition, you must pay an amount equal to usable treadwear (1/32”) will be replaced September 1, 2012. the full current Federal Excise Tax (U.S. only) with a comparable new Goodyear or Dunlop or any other applicable taxes and government- Light truck tires are defined as all tires temporary spare tire at no charge, including mandated charges for the comparable new identified with the “LT” designation in the mounting. sidewall stamping. replacement tire at the time of adjustment. If PRORATED ADJUSTMENT WHAT IS COVERED AND FOR the price of the new comparable tire is $80, Tires not eligible for free replacement that the cost to you would be $40 plus F.E.T. (U.S. HOW LONG? are removed from service due to a covered only) plus any other applicable taxes and FREE TIRE REPLACEMENT warranty condition will be replaced with a government-mandated charges. Any new Goodyear or Dunlop highway radial comparable new Goodyear or Dunlop tire on a WHAT IS A COMPARABLE TIRE? auto or radial light truck tire, covered by this prorated basis for up to six (6) years from the policy, removed from service due to a covered date of original new tire purchase or when the A “comparable” new Goodyear or Dunlop tire warranty condition during the first 2/32” of treadwear indicators become visible (worn to will be the same brand tire and may either be usable treadwear or twelve months from date 2/32”), whichever occurs first. (Without proof the same line of tire or, in the event that the (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29 tire is not available, the same brand tire with • Goodyear & Dunlop do not warrant or give • Loss of time, inconvenience, loss of vehicle the same basic construction and quality with credit in any adjustment transaction for any use, incidental or consequential damages. a different sidewall or tread configuration. If a kind of material added to a tire (e.g., tire • Tires supplied as Original Equipment are higher priced tire is accepted as replacement, fillers, sealants, balancing substances) after not eligible for any tread life warranty the difference in price will be at an additional the tire leaves a factory producing Goodyear consideration. charge to you. or Dunlop tires, nor will it adjust any tire that • Cosmetic weather checking. has failed as a result of adding such material. Any replacement tire provided pursuant to • Low tire pressure-monitoring system – refer this warranty will be covered by the Goodyear • Irregular wear or damage due to mechanical to vehicle manufacturer’s warranty. or Dunlop warranty in effect at the time of condition of the vehicle, improper replacement. inflation, overloading, high speed spin-up, WHAT ARE YOUR LEGAL RIGHTS? ADDITIONAL PROVISIONS misapplication, misuse, negligence, racing, No Representative or Retailer has authority use of tire chains, improper mounting or to make any representation, promise, or A tire has delivered its full original tread life and demounting, improper repair, wreck, collision agreement on behalf of Goodyear or Dunlop the coverage of this limited warranty ends when or fire. except as stated herein. the treadwear indicators become visible (worn • Road hazards (includes, but not limited to, Any tire, no matter how well constructed, to 2/32”), or six (6) years from the date of new punctures, cuts, snags, impact breaks, etc.). may fail in service or otherwise become tire purchase, whichever occurs first. (Without • Any tire that, after leaving a factory unserviceable due to conditions beyond proof of purchase the date of manufacture will producing Goodyear or Dunlop tires, has been the control of the manufacturer. Under no be used to determine eligibility.) intentionally altered to change its appearance circumstances is this warranty a representation LIMITATIONS (e.g., white inlay on a black tire or regrooved). that a tire failure cannot occur. This limited warranty is applicable only in the • Tires with weather-cracking that were This warranty gives you specific legal rights United States and Canada. purchased more than four (4) years prior to and you may also have other rights that vary presentation for adjustment or, if purchase from state to state or province to province. WHAT IS NOT COVERED BY THIS date cannot be verified, manufactured more WARRANTY? than four years prior to presentation for DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND GOODYEAR HEREBY DISCLAIMS, This limited warranty does not cover the adjustment. ANY AND ALL OTHER WARRANTIES AND following: • Tires removed from service due to improper REPRESENTATIONS, EXPRESS OR IMPLIED, • Tires submitted for ride disturbance repairs. INCLUDING WITHOUT LIMITATION ANY complaints that are worn beyond the first • Temporary spare tires used on vehicles used WARRANTY OF MERCHANTABILITY OR two thirty-seconds of an inch (2/32”) tread in racing and on passenger cars in special FITNESS FOR A PARTICULAR PURPOSE, depth or tires submitted for ride disturbance applications such as police pursuit service. AND NO OTHER WARRANTY OR due to damaged wheels or any vehicle • Goodyear Unisteel Commercial Radial Light REPRESENTATION OF ANY KIND IS MADE condition. Truck Tires. BY GOODYEAR OR SHALL BE IMPLIED BY LAW. (Continued on next page) 30 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

LIMITATION OF DAMAGES: IN NO EVENT SAFETY WARNINGS • EXCESSIVE WHEEL SPINNING. AND UNDER NO CIRCUMSTANCE This can also result in tire disintegration or Property damage, serious injury or death may SHALL GOODYEAR BE LIABLE TO THE axle failure. result from: BUYER FOR ANY INDIRECT, SPECIAL, WARNING: Vehicle handling, traction, ride INCIDENTAL, CONSEQUENTIAL, LOST • TIRE FAILURE DUE TO comfort and other performance parameters PROFIT, LOSS OF BUSINESS, LOSS OF UNDERINFLATION/ OVERLOADING/ may be significantly affected by a change in GOODWILL OR REPUTATION, PUNITIVE MISAPPLICATION. tire size or type. Before replacing tires, always OR OTHER DAMAGE, COST (INCLUDING Follow the vehicle Owner’s Manual or tire consult and follow the vehicle Owner’s Manual FOR REPLACEMENT TRANSPORTATION), placard in vehicle. because some vehicle manufacturers prohibit EXPENSE OR LOSS OF ANY KIND. SOME • TIRE FAILURE DUE TO IMPACT DAMAGE/ changing tire size. When selecting tires that STATES DO NOT ALLOW THE EXCLUSION IMPROPER MAINTENANCE. are different from the original equipment size OR LIMITATION OF INCIDENTAL OR Tires should be inspected regularly by a make certain: (1) The tires have adequate CONSEQUENTIAL DAMAGES, SO THE qualified technician for signs of damage, load carrying capacity based on the vehicle ABOVE LIMITATION OR EXCLUSION MAY such as punctures or impacts. placard, (2) The tires have sufficient inflation NOT APPLY TO YOU. • TIRE FAILURE DUE TO IMPROPER pressure to carry the load and (3) There is HOW DO YOU OBTAIN AN REPAIRS. proper clearance with no interference points ADJUSTMENT? See Rubber Manufacturer’s Association between the tire and vehicle. The consumer (RMA) established repair procedures at www. must be aware to always drive safely and obey A. You must present the tire to be adjusted to rma.org and/or go to www.goodyear.com for all traffic laws. Avoid sudden, sharp turns or an authorized Goodyear or Dunlop service information on proper repair procedures. lane changes. Failure to follow any of these facility. Tires replaced on an adjustment basis • EXPLOSION OF TIRE/RIM ASSEMBLY warnings may result in loss of control of the become the property of The Goodyear Tire DUE TO IMPROPER MOUNTING. vehicle, leading to an accident and serious & Rubber Company, Goodyear Dunlop Tires Only specially-trained persons should mount injury or death. North America, Ltd. or Goodyear Canada Inc. tires. When mounting tires, use safety cage TIRE CARE AND MAINTENANCE B. You must pay for taxes and any additional and clip-on extension air hose to inflate. services you order at the time of adjustment GUIDE • FAILURE TO MOUNT RADIAL TIRES ON plus any additional service that may be The easiest way to help ensure satisfactory APPROVED RIMS. unique to your application, e.g. Tire Pressure mileage and performance from your Goodyear Monitoring System. • FAILURE TO DEFLATE SINGLE OR DUAL or Dunlop tires is to give them a simple but ASSEMBLIES COMPLETELY BEFORE C. You must submit your claim on an approved frequent (at least monthly) inspection for DEMOUNTING. claim form supplied by an authorized proper inflation, even treadwear, and the Goodyear or Dunlop service facility. The form • TIRE SPINNING. presence of any damage. must be filled out completely and signed, On slippery surfaces such as snow, mud, ice, where you the owner or your authorized etc., do not spin tires in excess of 35 mph (55 kph), as indicated on the speedometer. agent presented the tire for adjustment. (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31

DO MAINTAIN PROPER INFLATION shown on the vehicle placard, vehicle The maximum load capacity stamped on the PRESSURE IN YOUR TIRES certification label or in the vehicle Owner’s sidewalls of P-Metric & European Metric tires Manual: is reduced by 10% when used on a light truck, Proper inflation pressure is necessary for utility vehicle or trailer. Never fit P-Metric optimum tire performance, safety and fuel Underinflation is the leading cause of tire failure and may result in severe cracking, or European Metric tires to light trucks that economy. Check inflation pressures at least specify LT-type replacement tires. once a month and before long trips. Use an component separation or “blowout.” It reduces accurate tire pressure gauge. Always check tire load capacity, allows excessive sidewall DON’T SPIN YOUR TIRES pressures when the tires are cold (when the flexing and increases rolling resistance, EXCESSIVELY vehicle has been driven less than one mile). If resulting in heat and mechanical damage. Maintaining proper inflation pressure is the Avoid excessive tire spinning when your you must check inflation when the tires are vehicle is stuck in snow, ice, mud or sand. The hot, add 4 psi (27 kPa) to the recommended single most important thing you can do to promote tire durability and maximize tread life. centrifugal forces generated by a free-spinning cold inflation pressure. It is difficult to tell just tire/wheel assembly may cause sudden tire by looking at radial tires whether they are Overinflation increases stiffness, which may explosion resulting in vehicle damage and/or underinflated.* deteriorate ride and generate unwanted serious personal injury to you or a bystander. Furthermore, when operating a vehicle vibration. Overinflation also increases the Never exceed 35 mph/55 km/h, as indicated equipped with radial tires, it is difficult to chances of impact damage. on your speedometer. Use a gentle backward notice when a tire has gone flat or nearly flat DON’T OVERLOAD YOUR VEHICLE and forward rocking motion to free your since the “feel” of the vehicle does not change OR TIRES vehicle for continued driving. Never stand near significantly. or behind a tire spinning at high speeds. For Check your vehicle Owner’s Manual to example, while attempting to push a vehicle Progressive air loss may result from punctures, determine the load limits. Overloading your cuts, curbing, impacts or partial bead that is stuck or when an on-the-car spin vehicle places stress on your tires and other balance machine is in use. unseating. Some fitment causes for air loss are critical vehicle components. Overloading a (1) incomplete bead seating, (2) bead tearing vehicle can cause poor handling, increased DO CHECK YOUR TIRES FOR WEAR caused by a machine tool due to insufficient fuel consumption and may cause tire failure. Always remove tires from service when lubrication or improper adjustment, (3) leaking Overloading your tires can result in severe they reach two thirty-seconds of an inch valve core or rubber valve components should cracking, component separation or "blowout". (2/32) remaining tread depth. All new tires be replaced when problems are detected and have treadwear indicators which appear as whenever tires are replaced. Never fit your vehicle with new tires that have less load capacity than shown on the vehicle smooth banks in the tread grooves when they Always maintain inflation pressure at the level tire placard and remember that optimum wear to the two thirty-seconds of an inch recommended by the vehicle manufacturer as rim width is important for proper tire load (2/32) level. Many wet weather accidents distribution and function. result from skidding on bald or nearly bald

* Evidence of air loss or repeated underinflation always requires expert inspection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER attempt to reinflate a tire that has been run severely underinflated. (Continued on next page) 32 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY tires. Excessively worn tires are also more own high standards of quality control. It is seating. Lubricate beads and tire rim (including susceptible to penetrations. designed to take up a minimum of storage tube or flap) contact surfaces. Lock assembly DO CHECK YOUR TIRES FOR space and, at the same time, fulfill the function on mounting machine or place in safety cage. of a spare tire when needed. The spare is kept in STAND BACK and never exceed 40 psi to DAMAGE its storage space, fully inflated at 60 psi. To be seat beads. Never use a volatile substance or a Frequent (at least monthly) inspection of your sure it is always ready for use, the air pressure rubber “donut” (also known as a bead expander tires for signs of damage and their general should be checked on a regular basis. or “O-Ring”) to aid bead seating. Only condition is important for safety. If you have The Convenience (Temporary) Spare can be specially-trained persons should mount tires. any questions, have your tire Retailer inspect used in combination with the original tires DON’T MIX TIRES OF DIFFERENT them. Impacts, penetrations, cracks, knots, on your vehicle. You can expect a tire tread bulges or air loss always require tire removal SIZES AND TYPES ON THE SAME life of up to 3,000 miles (4,800 kilometers), AXLE and expert inspection. Never perform a depending on road conditions and your driving temporary repair or use an inner tube as a habits. To conserve tire tread life, return the For optimum handling and control, Goodyear substitute for a proper repair. Only qualified spare to the storage area as soon as it is and Dunlop recommend fitment of four (4) tires persons should repair tires. convenient to have the standard tire repaired of the same type and size unless otherwise PROPER TIRE REPAIR or replaced. specified by the vehicle manufacturer. NOTE: Goodyear and Dunlop do not warrant The Convenience (Temporary) Spare weighs WARNING: Before you replace your tires, any inspection or repair process. The repair is less than a standard tire so it’s easier to handle. always consult the vehicle Owner’s Manual and entirely the responsibility of the repairer and It also helps reduce the total car weight which follow the vehicle manufacturer’s replacement should be made in accordance with established contributes to fuel economy. tire recommendations. Vehicle handling may be significantly affected by a change in tire Rubber Manufacturers Association (RMA) The wheels used with the Convenience procedures. size or type. When selecting tires that are (Temporary) Spare are specifically designed for different than the Original Equipment size, TIRE PRESSURE MONITORING use with high pressure spares and should never see a professional installer in order to make SYSTEM ALERT be used with any other type tire. certain that proper clearance, load carrying Refer to your vehicle Owner’s Manual for more DON’T ATTEMPT TO MOUNT YOUR capacity and inflation pressure is selected. information on what to do if the tire pressure OWN TIRES Never exceed the maximum load capacity and warning system activates. inflation pressure listed on the sidewall of the Serious injury or Death may result from tire. Always drive safely and obey all traffic THE CONVENIENCE (TEMPORARY) explosion of tire/ rim assembly due to laws. Avoid sudden, sharp turns or lane changes. SPARE improper mounting procedures. Follow tire Failure to follow this warning may result in loss manufacturer’s instructions and match tire The Convenience (Temporary) Spare is designed, of control of the vehicle, leading to an accident diameter to rim diameter. Mount light truck and serious injury or death. built, and tested to the high engineering radials on rims approved for radial service. Do standards set by North America’s leading car not apply bead sealer. This can inhibit bead manufacturers and to Goodyear and Dunlop’s (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 33

When replacing tires, you must maintain the CAUTION DO MAINTAIN VEHICLE outside diameter and load carrying capacity of SUSPENSION, WHEEL ALIGNMENT the Original Equipment tire. Inflation pressure Never substitute a “Standard Load” (SL) tire AND BALANCE AND ROTATE YOUR may need to be adjusted to avoid overloading for an Extra Load (XL) tire. If the vehicle was TIRES the tire. Consult the Tire & Rim Association originally equipped with “Extra Load” (XL) Load and Inflation Tables, ETRTO or JATMA tires, replace those tires with similar sized Lack of rotation, worn suspension parts, standards for correct load and inflation XL tires. underinflation/ overinflation, wheel imbalance information. and misalignment can cause vibration or irregular tire wear. Rotate your tires NEVER FIT TIRES TO A VEHICLE When installing only two tires, fit the tires with according to your vehicle manufacturer’s THAT HAVE LESS LOAD the deepest tread depth on the rear axle. If recommendations or at maximum intervals of CARRYING CAPACITY THAN AS radials and non-radials must be fitted to the 6,000 miles/10,000 km. same vehicle, fit radials on rear axle. Never REQUIRED BY THE ORIGINAL FOR ADDITIONAL INFORMATION, SEE EQUIPMENT MANUFACTURER mix radials and non-radials on the same axle. When fitting snow tires or all-season tires to THE “BE TIRE SMART/ PLAY YOUR PART Examples: Many vehicles, such as large performance vehicles, always fit in sets of four. BROCHURE” PUBLISHED BY THE RUBBER passenger vans, require Load Range E tires It is not recommended to fit tires with different MANUFACTURERS ASSOCIATION (RMA). as designated by the vehicle manufacturer. speed ratings. If tires with different speed A COPY OF THIS BROCHURE CAN BE Fitment of a tire, such as a Load Range D, with ratings are installed on a vehicle, they should DOWNLOADED FROM THE RMA WEBSITE: less carrying capacity is not allowed. be installed with like pairs on the same axle. www.rma.org/publications/consumer_tire_ In other cases, tires of the same size may carry The speed capability of the vehicle will become information You must go to an authorized different load indexes in the service description. limited to that of the lowest speed rated tires. Goodyear or Dunlop outlet for replacement You must make certain the replacement tires Use of lift kits with some vehicle/tire tires and all warranty service. fitted to the vehicle have a load carrying combinations can cause instability. When TIRE SERVICE LIFE capacity equal to or greater than what the changing tire sizes, always consult Retailer Original Equipment manufacturer specifies. Tires are designed and built to provide many for optimum rim width and carefully check thousands of miles of excellent service. For FOLLOW THESE ADDITIONAL vehicle/tire clearances. maximum benefit, tires must be maintained GUIDELINES RETREADED TIRES properly to avoid tire damage that may result NOTE: Goodyear manufactured and/or Retreaded passenger and light truck tires in removal from service before the tread is marketed European- Metric passenger are not warranted by Goodyear and Dunlop worn down to minimum depth. tires and P-Metric passenger tires are for any reason. Goodyear and Dunlop speed It is not practical to accurately predict the interchangeable as long as they have the same ratings and U.S. Department of Transportation service life of any specific tire in chronological section width, same aspect ratio, same rim test compliance certifications are voided for time since service conditions vary widely. The diameter. retreaded tires. serviceability of a tire over time is a function (Continued on next page) 34 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY of the storage and service conditions (inflation In Canada, call the Client Assistance RUN-FLAT TIRE FEATURE: pressure, load, speed, road hazard injury, etc.) Centre at 1-800-387-3288 or write to: The Goodyear or Dunlop Run-Flat tire is a high to which a tire is subjected. Consumers should Client Assistance Centre performance tire with a remarkable feature: not rely solely on the appearance of the tire, 450 Kipling Avenue It can operate for limited distances with very but should be aware of any change in dynamic Toronto, Ont. M8Z 5E1 low or even no inflation pressure (refer to your performance such as increased air loss, noise Check your vehicle’s Owner’s Manual (or your Vehicle Owner’s Manual for these limitations). or vibration, which could be a sign to remove vehicle) to determine if it is equipped with run- This is an important benefit, especially if the tire. Therefore, it is essential to have tires, flat (extended mobility) tires. If your vehicle inflation loss occurs at a location where including spares, inspected regularly (at least is equipped with run-flat tires, the following immediately stopping your vehicle could be monthly) for proper inflation pressure, damage applies: hazardous. and treadwear. RUN-FLAT TECHNOLOGY EXTENDED TIRE PRESSURE MONITORING SYSTEM FOR SERVICE ASSISTANCE OR MOBILITY TECHNOLOGY (EMT™), ALERT ® INFORMATION, FIRST CONTACT THE RUNONFLAT (ROF) AND DUNLOP SELF- Refer to your vehicle Owner’s Manual for more NEAREST GOODYEAR OR DUNLOP SUPPORTING TECHNOLOGY (DSST®) information on what to do if the tire pressure RETAILER. ORIGINAL EQUIPMENT TIRES warning system activates. 1. For assistance in locating the nearest IMPORTANT SAFETY WARNING Goodyear or Dunlop Retailer, look in INFORMATION If the tire pressure-monitoring system signals the Yellow Pages under Tire Retailers – an alert, follow these safety precautions to New. OPERATIONAL MONITORING The information contained in this Limited prevent a loss of vehicle control that could 2. Go to www.goodyear.com for U.S. or result in serious personal injury or death: www. goodyear.ca for Canada. Warranty Brochure applies only to the Original For Dunlop tires, go to www.dunloptires. Equipment tires supplied with your vehicle. • Slow your speed. Do not exceed 50 mph com for U.S. & Canada. In order for Goodyear Run-Flat (Extended (80 kph). If additional assistance is required, call the Mobility Technology [EMT], RunOnFlat [ROF]) • Avoid hard cornering, hard braking and Customer Assistance Center at 1-800- or Dunlop Run-Flat (Dunlop Self- Supporting severe handling maneuvers. Technology [DSST]) tires to obtain the 321-2136 for U.S. or 1-800-387-3288 • Avoid potholes and other road hazards. for Canada. performance criteria stated within this Limited Warranty, Goodyear or Dunlop Run- Flat tires Remember that when your tires have lost air Or write to: must use specific parts, such as a low tire pressure, your vehicle’s handling capability is Customer Assistance Center pressure monitoring system authorized by the reduced, particularly during severe maneuvers. Dept 728 Original Equipment vehicle manufacturer. 1144 East Market Street Akron, OH 44316-0001

(Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 35

TO PROLONG TIRE LIFE DURING A SYSTEM than 40 psi (270 kPa) may be required to seat OPERATIONAL MONITORING ALERT beads. A safety cage and clip-on extension The information contained in this Limited The Goodyear or Dunlop Run-Flat tire can be air hose must be used if more than 40 psi Warranty Brochure applies only to the Original driven at low or zero air pressure (refer to your (270kPa) is need to seat beads. Equipment tires supplied with your vehicle. vehicle Owner’s Manual for these limitations). TIRE REPAIR In order for Goodyear Run-Flat (Extended To help prolong the life of a tire operating Like any other Goodyear or Dunlop speed- Mobility Technology [EMT], RunOnFlat [ROF]) under low-inflation conditions, drive at a speed rated, high performance tire, the Goodyear or Dunlop Run-Flat (Dunlop Self- Supporting as far below 50 mph (80 kph) as possible. Also, or Dunlop Run-Flat tire may be repaired to Technology [DSST]) tires to obtain the drive the shortest distance possible before correct a puncture in the tread, but PROPER performance criteria stated within this Limited obtaining tire service. Taking these precautions MATERIALS AND PROCEDURES MUST BE Warranty, Goodyear or Dunlop Run- Flat tires will increase the chance that your tire will be USED. Contact a Goodyear or Dunlop Run- must use specific parts, such as a low tire repairable. Flat service facility for information on proper pressure monitoring system authorized by the Original Equipment vehicle manufacturer. SERVICE AFTER A SYSTEM ALERT repairs. For the location of the nearest facility, To obtain service after operating under low- call 1-800-GOODYEAR (1-800-466- 3932). RUN-FLAT TIRE FEATURE: inflation conditions, contact your Goodyear or WARNING The Goodyear or Dunlop Run-Flat tire is a high Dunlop Run-Flat service facility. Trained service Goodyear and Dunlop Run-Flat tires are performance tire with a remarkable feature: personnel will inspect your tires to determine designed for use only on certain original It can operate for limited distances with very if they are in need of repair or replacement. equipment wheels supplied with a properly low or even no inflation pressure (refer to your To locate the nearest authorized Goodyear or operating low tire pressure-monitoring system. Vehicle Owner’s Manual for these limitations). Dunlop Run-Flat service facility, call 1-800- If applied to a vehicle without a properly This is an important benefit, especially if GOODYEAR (1-800-466-3932). operating low tire pressure-monitoring inflation loss occurs at a location where WARNING system, the tires may fail when operated in immediately stopping your vehicle could be hazardous. Because of the unique characteristics of an underinflated condition, resulting in loss of Run-Flat tires, the wheels on which they vehicle control and possible serious injury or are mounted and your vehicle’s tire pressure death. Application of these tires to a vehicle monitoring system, all tire service work other not equipped with specified operational low than routine inflation maintenance and tire pressure monitoring system constitutes external inspections must be performed by improper and unsafe use of this product. service personnel at a Goodyear or Dunlop Run-Flat service facility. Do not attempt to mount or demount Run-Flat tires yourself; serious injury or death could result. Only specially trained persons should mount, demount and repair Run-Flat tires, and more (Continued on next page) 36 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

TIRE PRESSURE MONITORING SERVICE AFTER A SYSTEM ALERT TIRE REPAIR SYSTEM ALERT To obtain service after operating under low- Like any other Goodyear or Dunlop speed- Refer to your vehicle Owner’s Manual for more inflation conditions, contact your Goodyear or rated, high performance tire, the Goodyear information on what to do if the tire pressure Dunlop Run-Flat service facility. Trained service or Dunlop Run-Flat tire may be repaired to warning system activates. personnel will inspect your tires to determine correct a puncture in the tread, but PROPER WARNING if they are in need of repair or replacement. MATERIALS AND PROCEDURES MUST BE USED. Contact a Goodyear or Dunlop Run- If the tire pressure-monitoring system signals To locate the nearest authorized Goodyear or Flat service facility for information on proper an alert, follow these safety precautions to Dunlop Run-Flat service facility, call 1-800- repairs. For the location of the nearest facility, prevent a loss of vehicle control that could GOODYEAR (1-800-466-3932). call 1-800-GOODYEAR (1-800-466- 3932). result in serious personal injury or death: WARNING WARNING • Slow your speed. Do not exceed 50 mph (80 Because of the unique characteristics of kph). Run-Flat tires, the wheels on which they Goodyear and Dunlop Run-Flat tires are designed for use only on certain original • Avoid hard cornering, hard braking and are mounted and your vehicle’s tire pressure equipment wheels supplied with a properly severe handling maneuvers. monitoring system, all tire service work other than routine inflation maintenance and operating low tire pressure-monitoring system. • Avoid potholes and other road hazards external inspections must be performed by If applied to a vehicle without a properly Remember that when your tires have lost air service personnel at a Goodyear or Dunlop operating low tire pressure-monitoring pressure, your vehicle’s handling capability is Run-Flat service facility. Do not attempt to system, the tires may fail when operated in reduced, particularly during severe maneuvers. mount or demount Run-Flat tires yourself; an underinflated condition, resulting in loss of serious injury or death could result. Only vehicle control and possible serious injury or TO PROLONG TIRE LIFE DURING A specially trained persons should mount, death. Application of these tires to a vehicle SYSTEM ALERT demount and repair Run-Flat tires, and more not equipped with specified operational low The Goodyear or Dunlop Run-Flat tire can be than 40 psi (270 kPa) may be required to seat tire pressure-monitoring system constitutes driven at low or zero air pressure (refer to your beads. A safety cage and clip-on extension improper and unsafe use of this product. vehicle Owner’s Manual for these limitations). air hose must be used if more than 40 psi To help prolong the life of a tire operating (270kPa) is needed to seat beads. under low-inflation conditions, drive at a speed as far below 50 mph (80 kph) as possible. Also, drive the shortest distance possible before obtaining tire service. Taking these precautions will increase the chance that your tire will be repairable. MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 37

WHO IS COVERED • Underinfation, overinflation, improper price intended to fairly represent the actual maintenance or other abuse; selling price of the tire. The cost of mounting, The original owner of a Michelin Passenger or balancing and any other service charges or Light Truck tire which bears the Michelin name • Mechanical irregularity in the vehicle such as applicable taxes are payable by the user. and complete DOT identification number. wheel misalignment resulting in uneven or rapid wear; WHAT IS COVERED AND FOR HOW LONG WHAT THE CONSUMER MUST DO • Accident, fire, chemical corrosion, tire Michelin Passenger and Light Truck tires, used When making a claim under the terms of this alteration, or vandalism; warranty, the consumer must present the tire in normal service on the vehicle on which they • Ozone or weather cracking. were originally fitted and in accordance with to an authorized Michelin Retailer. To locate the maintenance recommendations and safety WHAT MICHELIN WILL DO an Authorized Tire Retailer, check the yellow pages under “Tire Retailers - Retail.” warnings contained in the owner’s manual PASSENGER AND LIGHT TRUCK TIRES and in the Important Tire Safety Information A tire which becomes unserviceable due to The vehicle on which the tire was used should Section of this booklet, are covered by this a condition covered by this warranty will be be available for inspection. warranty against defects in workmanship replaced with a comparable new Michelin It is essential that you read and understand the and material for the life of the original usable tire, free of charge, when 2/32nds of an inch safety and maintenance recommendations (see tread, or 6 years from the date of purchase, (1.6mm) or less of the original tread is worn, Safety Maintenance Information) for your tires. whichever comes first. At that time, all (or 25% or less, whichever is most beneficial to CONDITIONS AND EXCLUSIONS warranties, express or implied, are terminated. the user) and within 12 months of the date of The usable tread is the original tread down purchase. Mounting and balancing of tires is THIS WARRANTY DOES NOT PROVIDE to the level of the tread wear indicators included. The cost of any other service charges COMPENSATION FOR LOSS OF TIME, LOSS - 2/32nds of an inch (1.6mm) of tread or applicable taxes are payable by the user. OF USE OF VEHICLE, INCONVENIENCE remaining. Date of purchase is documented by OR CONSEQUENTIAL DAMAGE. TIRES new vehicle registration or tire sales invoice. If When more than 2/32nds of an inch of PRESENTED FOR CLAIM REMAIN THE no proof of purchase, coverage will be based original tread has been worn (or more than PROPERTY OF THE CONSUMER AND on date of manufacture. 25%, whichever is most beneficial to the user) MICHELIN ACCEPTS NO RESPONSIBILITY or after 12 months from date of purchase, the WHAT IS NOT COVERED FOR LOSS OF, OR DAMAGE TO, TIRES user must pay the cost of a comparable new WHICH ARE IN THE CUSTODY OR Tires which become unserviceable due to: Michelin passenger or light truck replacement CONTROL OF A MICHELIN TIRE RETAILER tire on a pro-rata basis. The retailer shall • Road hazard injury (e.g., a cut, snag, FOR THE PURPOSES OF INSPECTION FOR determine the charge by multiplying the bruise, impact damage, puncture, whether WARRANTY ADJUSTMENT. IN THE EVENT percentage of the original usable tread repairable or not); OF A DISPUTED CLAIM, THE CONSUMER worn by the current actual selling price at • Incorrect mounting of the tire, tire/wheel MUST MAKE THE TIRE AVAILABLE FOR the adjustment location or the price on the FURTHER INSPECTION. imbalance, or improper repair; current Michelin Base Price List, whichever is lower. This List is based on a predetermined (Continued on next page) 38 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY

NO MICHELIN REPRESENTATIVE, DANGER EMPLOYEE OR RETAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY Disregarding any of the safety precautions REPRESENTATION, PROMISE OR and instructions contained in the Owner’s AGREEMENT, WHICH IN ANY WAY VARIES Manual or the Important Tire Safety THE TERMS OF THIS WARRANTY. Information in this booklet may result in tire failure or explosion causing serious personal THIS WARRANTY APPLIES ONLY IN THE injury or death. UNITED STATES AND CANADA. CONSUMER RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE. SAFETY MAINTENANCE INFORMATION Read your vehicle owners manual, the information on the sidewall of your tires, the vehicle tire information placard and the Important Tire Safety Information section of this booklet for essential safety and maintenance information. THE WARRANTOR The warrantor of Michelin Tires is Michelin North America, Inc. 1 Parkway South, P.O. Box 19001, Greenville, South Carolina 29602- 9001. For Client Assistance: 1-800-TIRE HELP (800- 847-3435) - U. S. 1-800-461-8473 - Canada (outside Quebec) 1-800-565-7638 - Canada (Quebec) CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 39

CONTINENTAL/GENERAL TIRE b. Eligible tires must be the original equipment (A) Free Replacement Policy: LIMITED WARRANTY AND tires, used on the vehicle on which they ADJUSTMENT POLICY were originally installed by the vehicle Time* Treadwear manufacturer. This Limited Warranty and Adjustment Passenger First 12 Months or First (the “Policy”) is issued by Continental Tire c. Tires branded “used” are not eligible under Tire 2/32nds, (whichever North America, Inc. (the “Company”) and is this Policy. comes first). Mounting & applicable for Continental/General-brand 2. WHAT IS THE ADJUSTMENT balancing included free original equipment tires and is a promise of POLICY AND FOR HOW LONG? of charge. Owner pays replacement under certain specified conditions. all applicable taxes. Limited warranty coverage is for a maximum This Policy applies to tires in normal service period of 72 months from the date of Light Truck First 12 Months or First displaying adjustable conditions (see Section purchase* , determined by the new vehicle Tire 3/32nds, (whichever 4) and does not require the existence of a registration date or new vehicle sales invoice comes first). Mounting workmanship or material related condition showing date of purchase. & balancing included in order to qualify for adjustment. THIS free of charge. Owner POLICY IS NOT A WARRANTY THAT If an eligible Passenger or Light Truck or Serva- pays all applicable taxes. YOUR TIRE WILL NOT FAIL OR BECOME Spare tire, used in normal service, becomes (Excluding F.E.T.) UNSERVICEABLE IF NEGLECTED OR unserviceable from a condition other than Serva-Spare No Time Limit First MISTREATED. those listed under Section 4, during or after the time or treadwear periods shown below, 1/32nd, Mounting & 1. ELIGIBILITY it will be replaced with a comparable ** new balancing included free a. This Policy applies to the owner of Continental or General brand tire according to of charge. Owner pays Passenger Car, Light Truck and Serva-Spare (A) and (B) below. all applicable taxes. tires bearing Continental and General brand name and serial numbers, and operated in normal service.

* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T. certification date of manufacture (tire serial number) will be used. ** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy (Continued on next page) 40 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

(B) Pro Rata Replacement Policy: Price, whichever is lower. The usable tread Age Conditions: Weather checking/cracking Passenger/Light Truck Tires is the original tread down to the tread wear coverage is for a maximum period of 48 After the "Free Replacement Policy" indicators (2/32nds of an inch of tread months from the date of purchase. expires (set forth in section 2A), and remaining). The Adjustment Base Price is b. General Exclusions - the tire is still within 72 months from intended to fairly represent a Retailer ’s Selling Tire(s) submitted for an adjustment in service the date of purchase*, you will pay, on Price for the same or comparable tire. for longer than 72 months from date of a pro rata basis, for a comparable** 4. WHAT IS NOT COVERED BY THE purchase*, are not covered by this policy. new Continental or General brand ADJUSTMENT POLICY Tire(s) on any vehicle registered and normally replacement tire. A tire is eligible for an operated outside the United States and adjustment on a pro rata basis until the a. The following conditions are not covered: Canada are not covered under this Policy. tread is worn down to the tread wear Road Hazard: Cuts, snags, punctures, bruises For tires on vehicles normally operated indicators (2/32nds of an inch of tread or impact breaks and any damage caused outside the United States and Canada, see remaining). The tire tread is worn out at by puncture or tire repair. Ride/Vibration: the nearest Continental or General Tire this point and this Policy ends regardless After “Free Replacement Policy” (set forth in retailer or distributor for local coverage. of time period. Owner pays all applicable section 2A) expires. Tire(s) transferred from the vehicle on which taxes (including F.E.T.), mounting and Tire Damage or Failure Resulting From they were originally installed are not covered balancing charges. Improper Operation or Maintenance: Load, under this Policy. speed, and inflation practices causing Serva-Spare Tires Company does not offer tread wearout excessive operational temperatures to coverage up to a predetermined mileage After the “Free Replacement Policy” exceed the tire capabilities. under this Policy. Tire(s) used in racing expires (set forth in section 2A), no Tire damage (including irregular treadwear) related activities or competitive events are adjustment will be made. or failure resulting from: improper mounting not covered by this Policy. or demounting, damaged rim, wheel 3. HOW A PRO RATA PRICE IS alignment, tire trueing, chain damage, brakes THIS LIMITED WARRANTY IS IN LIEU OF CALCULATED or any similar mechanical problem, extreme ALL OTHER WARRANTIES, EXPRESS OR The replacement tire price will be determined temperature exposure, misuse, negligence, IMPLIED, INCLUDING, BUT NOT LIMITED by multiplying the percentage of the usable and abusive driving such as tire spinning, TO, WARRANTIES OF MERCHANTABILITY tread worn by the Retailers Selling Price racing or accident damage. Tire failure OR FITNESS FOR A PARTICULAR PURPOSE. (excluding all applicable taxes) at the time of resulting from intentional alterations: such NO OTHER WARRANTIES, EXPRESS OR the adjustment or the Continental/General as adding a white inlay on a blackwall or IMPLIED, INCLUDING, BUT NOT LIMITED brand current published Adjustment Base sealant materials. TO, WARRANTIES OF MERCHANTABILITY * At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T. certification date of manufacture (tire serial number) will be used. ** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy (Continued on next page) CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 41

OR FITNESS FOR A PARTICULAR PURPOSE, LEGAL RIGHTS, AND YOU MAY ALSO HAVE You are responsible for payment of all ARE MADE OR INTENDED BY COMPANY. OTHER RIGHTS WHICH MAY VARY FROM applicable taxes demounting, mounting and COMPANY DISCLAIMS ALL IMPLIED STATE TO STATE. balancing charges set forth under this Policy. WARRANTIES, INCLUDING WARRANTIES 5. COMPANY’S OBLIGATIONS You are also responsible for payment of local OF MERCHANTABILITY OR FITNESS tire-disposal fees and any parts or service FOR A PARTICULAR PURPOSE. ANY Any replacement qualifying under this regardless of mileage or months of service. This IMPLIED WARRANTIES, INCLUDING, BUT Adjustment Policy will be made by any includes payment for tire rotation, alignment, NOT LIMITED TO, ANY WARRANTY OF Continental or General brand authorized towing, road service, valve stems and tire MERCHANTABILITY OR FITNESS FOR A retailer or vehicle retailer authorized to handle repairs. Continental or General brand tire adjustments. PARTICULAR PURPOSE, ARE LIMITED IN Owner is responsible for maintaining proper Company will replace the tire pursuant to the DURATION TO THE DURATION OF THIS tire air pressure and for proper maintenance of terms of this Adjustment Policy. WRITTEN WARRANTY. SOME STATES DO the tire. NOT ALLOW LIMITATIONS ON HOW LONG 6. OWNER’S OBLIGATIONS AN IMPLIED WARRANTY LASTS, SO THE THE WARRANTOR To make a claim under this Policy concerning ABOVE LIMITATION MAY NOT APPLY TO The warrantor of Continental and General any tire which is covered by this Policy, you YOU. brand tires is Continental Tire North America, must present your claim with the tire to any Inc., 1830 McMillan Park Drive, Fort Mill, SC NO COMPANY EMPLOYEE OR RETAILER Continental or General brand tire retailer 29707. HAS THE AUTHORITY TO MAKE ANY or vehicle retailer authorized to handle WARRANTY, REPRESENTATION, PROMISE Continental/General brand tires. For the For Client Assistance: OR AGREEMENT ON BEHALF OF nearest Continental or General brand tire 1-800-847-3349 (Nationwide) COMPANY EXCEPT AS STATED IN THIS retailer, check the Yellow Pages, or use the 1-800-461-1776 (In Canada) LIMITED WARRANTY. Continental or General brand Internet address, http://www.generaltire.com TO THE EXTENT PERMITTED BY LAW, or one of the “800” numbers shown under http://www.continentaltire.com COMPANY DISCLAIMS LIABILITY FOR “For Client Assistance.” To be eligible for the ALL CONSEQUENTIAL AND INCIDENTAL terms of this Policy, you need to present your SAFETY WARNING DAMAGES. THE REMEDIES SET FORTH IN new vehicle registration form or new vehicle Disregarding any of the safety precautions THIS LIMITED WARRANTY ARE THE SOLE sales invoice showing date of purchase. Tires and instructions contained in the Owner’s AND EXCLUSIVE REMEDIES FOR BREACH replaced on an adjustment basis become the Manual or the Important Tire Safety OF WARRANTY. SOME STATES DO NOT property of Company. You will be required to Information in this booklet may result in tire ALLOW THE EXCLUSION OR LIMITATION sign the Company Limited Warranty Claim failure or explosion causing serious personal OF INCIDENTAL OR CONSEQUENTIAL Form or retailer replacement sales receipt. injury or death. DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC 42 IMPORTANT TIRE SAFETY INFORMATION¹

Any tire, no matter how well constructed,may CHECKING PRESSURE WHEN molded into the sidewall of the tires or the fail due to improper maintenance or TIRES ARE HOT maximum vehicle load limit as shown on the service factors. This could create a risk of vehicle tire data placard, whichever is less. property damage and serious or fatal injury. If you must add air when your tires are hot, add Overloading causes heat to build up which Disregarding any of the safety precautions four pounds per square inch (psi) (28kPa) above can lead to sudden tire failure and serious and instructions contained in this manual may the recommended cold air pressure. Recheck the personal injury. inflation pressure when the tire is cold. result in tire failure or explosion causing serious SPEED LIMITS AND SPEED RATED personal injury or death. For your safety, For Example Only: TIRES comply with the following: Gauge reading of hot tire: 32psi TIRE INFLATION If recommended pressure is: 30psi HIGH SPEED DRIVING CAN BE Desired gauge reading of hot tire 30 + 4psi = DANGEROUS. Never operate your vehicle Keep tires inflated to the pressures 34psi in excess of lawful speeds or the maximum recommended on the tire data placard. (See speeds justified by the driving conditions. your Owner’s Manual for location.) These Check cold pressures as soon as possible, at Excessive speeds or racing can cause heat inflation pressures must be maintained as a least by the next day. Never “bleed” air from buildup in a tire leading to possible failure and minimum. However, do not exceed the maximum hot tires as your tire will be underinflated. Use serious personal injury. pressure rating indicated on the tire sidewall. an accurate tire gauge to check pressures. Never allow children to air up tires. Correct inflation pressure is especially CHECK INFLATION PRESSURES ON ALL important. However, at high speeds, even with YOUR TIRES, INCLUDING THE SPARE, DRIVING ON ANY TIRE THAT DOES the correct inflation pressure, a road hazard, WHEN TIRES ARE COLD, AT LEAST ONCE A NOT HAVE THE CORRECT INFLATION for example, is more difficult to avoid and if MONTH BEFORE DRIVING. PRESSURE IS DANGEROUS. For replacement contact is made, there is a greater chance of tires, the correct inflation pressure will be Failure to maintain correct inflation may causing tire damage than at the lower speed. provided by your tire retailer. If not, refer to the result in improper vehicle handling and may Moreover, driving at high speed reduces the vehicle decal. cause rapid and irregular tire wear, sudden tire reaction time available to avoid accidents and destruction, loss of vehicle control and serious Underinflation produces extreme flexing of the bring your vehicle to a safe stop. If you see any personal injury. Therefore, inflation pressures sidewalls and builds up heat which may result damage to a tire or wheel, replace it with your should be checked at least once a month and in sudden tire destruction and serious personal spare tire and see your tire retailer at once. always prior to long distance trips. injury. Overinflating can cause the tire to be Tire speed ratings do not imply that a vehicle more susceptible to impact damage. Pressures should be checked when tires are can be safely driven at the maximum speed cold. The tires are cold when your vehicle has LOAD LIMITS for which the tire is rated. In addition, some damages or improper repairs may cause a been driven less than a mile at moderate speed DO NOT OVERLOAD. DRIVING ON ANY speed-rated tire to lose its speed rating. after being stopped for three or more hours. OVERLOADED TIRE IS DANGEROUS. Never Exceeding the tire’s maximum speed rating load your tires beyond the load carrying limits 1 Provided by and published at the request of the tire manufacturers/warrantors. IMPORTANT TIRE SAFETY INFORMATION¹ 43 will cause the tire to build up excessive heat **Z (or ZR) rated tires are designed for use fitted, the speed capability of the vehicle will be which can cause tire damage that could result on cars with maximum speed capabilities lowered to the maximum speed capability of in sudden tire destruction and rapid air loss. in excess of 149 mph (240 km/h). Consult the replacement tire as indicated on the above Failure to control a vehicle with sudden air loss your tire manufacturer for maximum speed table. can lead to an accident. In any case, you should capabilities. Remember...High speed driving can be not exceed reasonable speeds as indicated by †Although a tire may be speed rated, we do dangerous and may be damaging to your tires. the legal limits and driving conditions. not endorse the operation of any vehicle in And...When driving at highway speeds, correct SPEED SYMBOLS -are shown on the sidewall an unsafe or unlawful manner. Speed ratings inflation pressure is especially important. of some tires. The following table shows the are based on laboratory tests which relate maximum speed corresponding to the symbol. to performance on the road, but are not Contact the manufacturer of your tires for applicable if tires are underinflated, overloaded, their position and assistance on the repair of SPEED RATINGS worn out, damaged, altered, improperly speed-rated tires. When you are replacing tires †Speed Speed Maximum repaired, or retreaded. Furthermore, tire speed that have a speed rating, you must replace Rating mph km/Hr ratings do not imply that vehicles can be safely with tires of the same or higher speed rating driven at the maximum speed for which the tire if the speed capability of the vehicle is to be maintained. M 81 130 is rated, particularly under adverse road and weather conditions or if the vehicle has unusual N87140 VISUAL INSPECTION characteristics. Most highway passenger P 93 150 INSPECT YOUR TIRES. DO NOT DRIVE ON A tires that do not have a speed symbol in the DAMAGED TIRE OR WHEEL. Check your tires Q99160 sidewall have a maximum speed rating of 105 frequently for scrapes, bulges, separations, R 106 170 mph. Light truck highway tires that do not cuts, snags, cracks, penetrations or excessive S 112 180 have a speed symbol on the sidewall of the tire localized wear from hard braking. Also check have a maximum speed of 87 mph. Some light for abnormal tire wear, particularly on the T 118 190 truck tires may have higher maximum speeds; H 130 210 edges of the tire tread which may be caused consult your tire retailer. The speed and other by misalignment or underinflation. Impacts can W 168 270 ratings of retreaded tires are assigned by the damage the inner portion of the tire without Y 186 300 retreader and voids the original manufacturer’s being visible on the outside. If damage can be ratings. V* 149 240 seen on the tires or wheels, or if you suspect Z** 149 240 IMPORTANT: In order to maintain the speed that possible impact damage may have capability of the vehicle, replacement tires occurred, replace with spare at once and have *Some V (or VR) rated tires may have a must have speed ratings equal to or higher your tire store or retailer inspect your tires speed capacity of greater than 149 mph than those fitted as original equipment (as immediately. Use of a damaged tire could (240 km/h). Consult your tire manufacturer indicated on the vehicle placard or Owner’s for maximum speed ratings if your vehicle Manual). If tires with lower speed ratings are capability exceeds this speed. (Continued on next page) 44 IMPORTANT TIRE SAFETY INFORMATION¹ result in tire destruction. When inspecting You may not always recall hitting an object scrap it. It may be damaged internally (which your tires, including the spare, check your air that can damage or injure your tires. If while is not externally visible) by being dangerously pressures. If your pressure check indicates driving your vehicle experiences any unusual stretched and could fail on the highway. that one of your tires has lost pressure of two vibrations, ride disturbance or noise and/or you Old valves may leak. When new tubeless tires pounds or more, look for signs of penetrations, suspect that possible damage to the tires or are mounted, have new valves of the correct valve leakage, or wheel damage that may vehicle has occurred, DO NOT JAM OR LOCK type installed. Tubeless tires must be mounted account for the air loss. YOUR BRAKES! Rather reduce your speed and only on wheels designed for tubeless tires, i.e., All tires will wear out faster when subjected drive with caution until you can safely pull off wheels which have safety humps or ledges. to high speeds as well as hard cornering, rapid the road. Stop and inspect the tires. If the tire is underinflated or damaged, deflate, remove Never perform a temporary repair, use an starts, sudden stops, frequent driving on roads innertube or inject sealant as a permanent which are in poor condition, and off-road use. the tire and rim assembly and replace it with your spare. If you cannot detect a cause, have substitute for a proper repair. Only qualified Roads with holes and rocks or other objects persons should repair tires. can damage tires and cause misalignment of the vehicle towed to the nearest vehicle or tire your vehicle. When you drive on such roads, retailer to have the vehicle inspected. Be sure that all your valves have suitable valve drive on them carefully and slowly, and before REPAIRING, MOUNTING AND caps. This will keep valve cores clean and clear driving again at normal or highway speeds, DEMOUNTING OF TIRES and guard against leakage. examine your tires for any damage, such REPAIRS - WHENEVER POSSIBLE, SEE as cuts, bulges, penetrations, unusual wear Do not attempt to repair, mount or demount a A TIRE RETAILER AT ONCE. Some tire patterns, etc. tire yourself. Tire changing can be dangerous manufacturers do not warrant any inspection and must be done by professionally trained TREAD WEAR INDICATORS (WEAR BARS): or repair process. The repair is entirely the persons using proper tools and procedures responsibility of the repairer. Punctures in Tires contain Tread Wear Indicators (Wear as specified by the Rubber Manufacturers Bars) in the grooves of the tire tread which the tread of a passenger tire which do not Association (RMA). Follow these mounting exceed 1/4 of an inch (6mm) in diameter can show up when only 2/32nds of an inch recommendations. Your tires should be (1.6mm) of tread is remaining. At this stage, usually be repaired by following the Rubber mounted on wheels of correct size and type Manufacturer’s Association (RMA) Passenger your tires must be replaced. Tires worn beyond and which are in good, clean condition. Bent, this stage are dangerous. and Light Truck Repair procedures. Contact chipped or rusted wheels may cause tire the manufacturer of your tires for its position HAZARDS damage. The inside of the tire must be free and assistance as to the acceptable location from foreign materials. Have your retailer for a proper repair and the repair of speed Objects in the road that threaten a tire should check the wheels before mounting new tires. be safely avoided. These objects are potholes, rated tires. Do not use plug repairs. They may Mismatched tires and rims can explode during cause further damage to the tire. They are not glass, metal, rocks, wood debris and the mounting. Also, mismatched tires and rims can like. Unavoidable contact should prompt a always air tight and the plug may fail. Do not result in dangerous tire failure on the road. If exceed posted speed limits on any repaired tire. thorough tire inspection. a tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim - (Continued on next page) IMPORTANT TIRE SAFETY INFORMATION¹ 45

Certain tire manufacturers speed ratings are characteristics of your vehicle which could TIRE TREAD voided if the tire is repaired. be dangerous. If you detect irregular wear or Tires must be replaced when the depth of vibration, have your alignment and balance Although a tire was properly repaired, internal the tread reaches 2/32 inch (1.6 mm). Tires checked immediately. Tires which have been structural damage resulting from the puncture are manufactured with tread wear indicators run underinflated will show more wear on the may have occurred. molded into the tire grooves which indicate shoulders than in the center of the tread. Sometime later the damage may cause the tire tread wearout. As tires approximate 2/32 inch to be removed from service. HARD BRAKING (1.6 mm) wearout, the tread gauge becomes thinner and more vulnerable to the effects If the tire has a puncture in the tread which You must inspect your tires after any hard of road hazards. Also, worn tires are more exceeds 1/4 inch (6mm), the tire must be braking circumstances or after tires have slid subject to hydroplaning, which can cause loss replaced. If any tire has sustained a puncture, on the pavement. This can cause a flat spot in of control. Therefore, visual tire inspection have the tire inspected internally by a tire a section of the tire tread. becomes more crucial as the tires wear out. retailer for possible damage that may have TIRE SPINNING occurred. WORN TIRES Never spin your tires above a speedometer Improper mounting and inflation procedures reading of 35 mph (55 km/h) if your vehicle Never drive on worn tires. Tires should be can cause an explosion of the tire/rim becomes stuck. The centrifugal force replaced by trained personnel when 2/32nds assembly. Only specially trained persons should generated by the free spinning tire/wheel of an inch tread depth remains, as indicated perform these tasks. Contact your tire store or assembly may cause a sudden tire explosion, by the tread wear indicators molded into the retailer for assistance. resulting in vehicle damage and/or serious tread grooves. In most states, it is illegal to CAUTION - Never, under any circumstance, personal injury or death. Never allow anyone drive with less than 2/32nds of an inch of introduce a flammable substance into a tire. to stand near or behind a tire spinning at high tread remaining. speed while attempting to push a vehicle that TIRE MIXING WHEEL ALIGNMENT AND is stuck. When in mud, sand, snow, ice or other For best performance select tires similar in BALANCING slippery conditions, do not indulge in excessive size and load rating to the original equipment Wheel alignment and balancing are important wheel spin. In such conditions, with automatic tires. It is recommended that the same size for safety and maximum mileage from your transmission vehicles, by accelerating the and type of tire be used on all four wheel tires. Check how your tires are wearing at engine excessively, it is possible to spin one of positions. In certain tires, casing ply material least once a month. If your tires are wearing the drive tires beyond its speed capability. This and ply construction may vary as indicated unevenly, such as the inside shoulder of the is also true when balancing a drive tire/wheel on the sidewall of the tire. When changing tire wearing faster than the rest of the tread, assembly using the engine of the vehicle to or replacing tires, it is preferred that all four or if you detect excessive vibration, your spin the wheel. tires are the same construction type (i.e., High vehicle may be out of alignment or balance. Performance, All Season, Mud & Snow) and These conditions not only shorten the life of construction (Radial or Bias Ply). Before your tires, but adversely affect the handling (Continued on next page) 46 IMPORTANT TIRE SAFETY INFORMATION¹ mixing tires of different types on a vehicle in indicated in the Owner’s Manual. Some tires TIRE ALTERATIONS any configuration, be sure to check the vehicle have arrows on the sidewall showing the Do not perform any alterations on your tires. Owner’s Manual for its recommendations. direction in which the tire should turn. When Alterations may prevent proper performance, rotating this type of tire, care must be taken Tires which meet the Rubber Manufacturer’s leading to tire damage, which can result in an to maintain the proper turning direction as Association (RMA) definition of mud and accident. Tires which become unserviceable indicated by the arrows. Some vehicles have snow tires are marked M/S, M+S, M&S. On due to alterations such as truing, whitewall different tire sizes specified for front and rear such tires, this designation is molded into the inlays, addition of balancing or sealant liquids, axles. Tires on these vehicles should not be sidewall. Tires without this notation are not may be excluded from warranty coverage. rotated side to side (unless they are non- recommended for mud and/or snow driving. Consult your tire warranty. directional). Where a temporary type spare tire If snow tires are needed, it is necessary is available, it should not be included in the tire HIGH-PRESSURE TEMPORARY to select tires equivalent in size and load rotation schedule. Such tires are intended for SPARE TIRES rating to the original equipment tires. temporary use only. Always fit performance snow tires in sets of 1. The high-pressure spare tire in your Infiniti four (4) for optimum mud & snow traction REPLACING TWO TIRES vehicle is designed for temporary use only and maintenance of vehicle handling If your vehicle was originally equipped with and must not be used continually as a characteristics. If you do not, it may adversely four tires that were the same size and you are regular tire. The standard tire should be affect the safety and handling of your vehicle. only replacing two of the four tires, install the repaired and/or replaced as soon as possible. It is also important to check the vehicle new tires on the rear axle. Placing new tires 2. Avoid driving over obstacles that may Owner’s Manual before mixing or matching on the front axle may cause loss of vehicle damage the tire through impact or cutting, tires on 4-wheel drive vehicles as this may control in some driving conditions and cause such as potholes, glass, metal, etc. require special precautions. an accident and personal injury. 3. Speed must not exceed 50mph (80km/h) for Please refer to your Owner’s Manual for more TRAILER TOWING non-speed-rated temporary spare tires. information on tire replacement precautions. 4. Temporary spare tires have a limited If you anticipate towing a trailer, you should treadlife which can vary depending on road TIRE ROTATION see a tire retailer for advice concerning the conditions and your driving habits. The Tires on your Infiniti vehicle should be rotated correct size of tire and pressure. Tire size and spare tire should be returned to the trunk as every 7,500 miles or as irregular wear pressure will depend on the type and size of soon as the standard tire can be repaired or develops. If irregular wear becomes apparent the trailer and hitch utilized, but in no case replaced. must the maximum cold inflation pressure or or if the wear rate on the tires is perceptibly 5. Because the high-pressure spare tire was the tire load rating be exceeded. Check the tire uneven, the tires should be rotated in such specifically designed for your car, it should decal and your Owner’s Manual for further a way to alleviate the problem. Check your not be used on any other vehicle. vehicle for any mechanical problems and recommendations on trailer towing. 6. Do not use snow chains on your high- correct if necessary. Any rotation pattern or pressure spare. This could cause damage to procedure may be followed including those your vehicle. (Continued on next page) IMPORTANT TIRE SAFETY INFORMATION¹ 47

7. Check the tire’s cold inflation pressure monthly and maintain at 60psi (4.2kg/cm2) To Avoid Damage to your Tires and Possible even when not in use. Accident: 8. The high-pressure spare tire should not be • Check tire pressure at least once a month used with any other rim nor should standard when tires are cold and before long trips. tires, wheel covers, or trim rings be used on • Do not underinflate/overinflate. the high-pressure spare tire rim which was • Do not overload. originally installed. • Drive at moderate speeds, observe legal 9. When the tread wear indicator appears on limits. the tire, replace it only with the same type • Avoid driving over potholes, obstacles, spare tire. curbs or edges of pavement. 10. Do not enter an automatic carwash with a • Avoid excessive wheel spinning. temporary spare tire fitted. • If you see any damage to a tire, replace 11. Do not make a sharp turn or apply the with spare and see the tire manufacturer’s brakes suddenly when driving on a high- retailer or your Infiniti retailer. pressure temporary spare. NOTE: When using any temporary type spare For further information, the Consumer Tire tire, be sure to follow the vehicle Owner’s Guide on passenger tire care, safety and Manual instructions. mileage performance is available in the United States by writing the Tire Industry Safety TIRE STORAGE Council, Box 1801, Washington, D.C. 20013. All tires should be stored in a cool dry place indoors so that there is no danger of water collecting inside them. When tires are stored they should be stored in a cool place away from sources of heat and ozone such as hot pipes and electric generators. Be sure that surfaces on which tires are stored are clean and free from grease, gasoline or other substances which could deteriorate the rubber. (Tires exposed to these materials during storage or driving could be subject to sudden failure.) 48 INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS

ROADSIDE ASSISTANCE Ownership® Program card which will be sent Whenever possible, flatbed (towing) service to you approximately 6 weeks after purchase will be dispatched for mechanical disablements As part of the Infiniti Total Ownership of your new Infiniti. or accident/ collisions which render the vehicle Experience® , Roadside Assistance is available inoperative. There is no charge for the towing to you, 24 hours a day, 365 days a year, for COVERAGE service. Roadside Assistance will arrange to emergency roadside assistance should the Roadside Assistance is provided for all Infiniti transport the vehicle to the nearest Infiniti need arise for any of the following items: vehicles from the date the vehicle is delivered retailer , if one is located within 250 miles, • Mechanical Breakdown to the first retail buyer or otherwise put into or to another authorized alternate service • Flat Tire use, whichever is earlier, for a period of 48 facility. Warranty covered repairs will be months, without regard to mileage. • Accident/Collision (One-way tow – loaner provided for under the terms of the applicable vehicle not included) Roadside Assistance is available to anyone express Infiniti limited warranty. However, any • Out of Gas operating the Infiniti vehicle with the nonwarranty or accident/collision repairs will authorization of the owner. [For purpose of be your responsibility. • Lock-out service Roadside Assistance benefits, “owner” includes • Dead 12V Battery NOTE: You may be required to sign a receipt at the lessee of a leased vehicle.] These services the time of disablement to acknowledge receipt All Roadside Assistance services are provided are transferable with the resale of the vehicle of the Roadside Assistance service rendered. exclusively by Cross-Country Motor Club, for the time remaining on the original Infiniti Inc., Boston, Massachusetts 02155, except new vehicle limited warranty coverage period. EXCLUSIONS in Alaska, California, Oregon, Wisconsin and Roadside Assistance is available throughout Roadside Assistance is not a warranty and Wyoming, where services are provided by the Continental United States and Canada. is not provided under any Infiniti or Nissan Cross-Country Motor Club of California, Inc., ON-SITE AND TOWING SERVICE warranty, but is a service which is provided Boston, Massachusetts 02155. to you as part of the Infiniti Total Ownership Depending on the type of vehicle problem you Experience® to minimize any unforeseen HOW TO USE ROADSIDE ASSISTANCE are experiencing, the Roadside Assistance vehicle operation inconvenience. Potential Should one of the disablements listed Representative will determine the appropriate liability is expressly limited to the cost of above occur, simply call the toll free number, roadside assistance and/or flatbed (towing) the listed benefits and does not extend to 1-800-662-6200, and advise the Roadside service to be dispatched. In most cases, minor incidental or consequential damages such Assistance Representative of your name, the disablement services such as flat tire change, as loss of use inconvenience, loss of pay, or vehicle identification number (VIN) of your car, lock-out service, out-of-gas delivery, etc., can commercial loss. your location, and the nature of the problem. be performed onsite so that you can be on (When travelling in Canada call 1-800-835- the road again as soon as possible. There is Roadside Assistance benefits exclude any 0221.) The VIN can be found imprinted on no charge for the dispatch of onsite or towing costs related to repairs, parts replacement, a plate affixed to the upper dashboard on service. Any charges for the replacement of labor, etc. which are incurred as a result of the driver’s side of your Infiniti. The VIN is keys, gas or non-warranty items will be your accident/collision, vehicle abuse, racing, also printed on the permanent Infiniti Total responsibility at the time of the repair or service. (Continued on next page) INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS 49 vandalism or other items not covered by the SERVICE LOAN CAR PROGRAM ** Ask your retailer for details. Infiniti New Vehicle Limited Warranty. Also NOTE: This program is NOT a warranty, As part of The Infiniti Total Ownership excluded are services for snow tires, repair and is NOT part of the Infiniti New Vehicle Experience®, a participating Infiniti retailer to studs, mounting or demounting of snow Limited Warranty, but rather a benefit of The will provide you with a complimentary chains, and any fines, fees or taxes which are Total Ownership Experience®. This program is Infiniti Service Loan Car when you present associated with impound towing as a result subject to change without notice at any time. your Infiniti vehicle for warranty repair to of actual or alleged violation of any laws or a participating Infiniti retailer during the regulations. new vehicle limited warranty basic coverage EMERGENCY TRAVEL EXPENSE/TRIP period, subject to availability and the eligibility INTERRUPTION BENEFITS requirements listed below. If you experience a mechanical breakdown The Eligibility Requirements for Service Loan more than 100 miles from your primary Car are as follows: residence, you may be eligible for the following reasonable trip interruption benefits: • Only available during the 4 years/60,000 mile Infiniti New Vehicle Limited Warranty • Meals basic coverage period. • Lodging • You must be 21 years of age or older with a • Substitute transportation valid U.S. driver’s license. • Costs to reunite the vehicle and owner, after • You must provide proof of primary insurance. warranty repairs have been completed. • You must schedule the service appointment The Roadside Assistance Representative, (toll in advance.* free number 1-800-662-6200), will explain • Other restrictions apply to loan car including Emergency Travel Expense/Trip Interruption mileage use and days use limitations.** benefits in detail and provide authorization *Depending upon availability, exceptions to of appropriate benefits. (When travelling the service appointment requirement may be in Canada, call 1-800-835-0221.) In some made in the event your vehicle is inoperable situations you may be required to pay for due to unexpected mechanical failure. In such these benefits initially. If so, the representative a circumstance the participating Infiniti retailer will provide instructions for reimbursement will strive to provide you with a Service Loan procedures. You must keep records of these Car if possible. expenses and submit them upon request. Emergency Travel Expense/Trip Interruption Benefits are not available for accident/collision and/or other nonwarrantable disablements. 50 INFINITI ELITE EXTENDED PROTECTION PLAN

Elite Protection Program®

LONG TERM PROTECTION FOR Just a few of its major features: YOU SIMPLY CAN’T GET BETTER YOUR INFINITI... 1. With Infiniti Elite® Extended Protection LONG-TERM PROTECTION FOR For extra peace of mind, you can choose from Plan, you can choose coverage for up to 8 YOUR MONEY THAN WITH INFINITI years/120,000 miles to help guard against ® a full suite of Infiniti Elite® Assurance Products ELITE ! For details, please contact your authorized to protect your investment in new or pre- rising repair costs. Infiniti retailer, visit infinitiusa.com or complete owned Infiniti vehicles, including: Extended 2. Repairs are performed at participating the attached business reply card (no postage Protection Plan, Prepaid Maintenance Plan, Infiniti retailers throughout the U.S., necessary) and mail it to: Tire & Wheel Protection Plan, Theft Protection excluding U.S. Territories. Repairs at these Infiniti Elite® Protection Program Headquarters Plan, Key Replacement Plan, and our bundled retailers are performed by factory-trained P.O. Box 685004 Platinum Protection Plan that provides Tire technicians using Genuine Infiniti or Infiniti- Franklin, TN 37068-9965 and Wheel Road Hazard Protection, Paintless approved new or remanufactured parts We will send you a complete information packet Dent Repair Windshield Repair and Emergency to maintain your vehicle in top running — the quicker you act, the sooner you can enjoy Roadside Assistance. condition. the full protection of an Infiniti Elite® service Backed by Infiniti and designed exclusively for 3. Payment-free service, other than your contract. Infiniti owners, our Extended Protection Plan deductible (if applicable). retailers are paid NOTE: Infiniti Elite® service contracts for and Prepaid Maintenance Plan are available directly by Infiniti. Infiniti vehicles can only be purchased from an in a variety of coverage levels and time and 4. All Infiniti Elite® Extended Protection Plans authorized Infiniti retailer. Vehicles in-service mileage intervals, enabling you to customize are transferable to subsequent owners, thus less than 6 months and have less than 6,000 a plan to suit your personal driving habits and ensuring flexibility of your investment and miles are eligible for a new Infiniti Elite® service length of ownership. Infiniti Elite® Assurance helping to enhance the resale value of your contract. Pre-owned plans are available at the Products provide you with quality long-term Infiniti. time of sale for vehicles within ten (10) model protection and enhanced peace of mind. 5. Customer assistance is available throughout years and fewer than 100,000 actual vehicle the U.S. at any Infiniti retailer, or by calling miles, or post-sale if the vehicle is still under 1-800-662- 6200. 6. 0% financing is the factory New Vehicle Powertrain Limited available for qualified applicants for Warranty (6 years/70,000 miles). See your Extended Protection Plans and Prepaid local Infiniti retailer for details. Maintenance Plans. NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES

BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN POSTAGE WILL BE PAID BY ADDRESSEE

INFINITI DIVISION NISSAN NORTH AMERICA, INC PO BOX 685003 FRANKLIN TN 37068-9970 CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATION

CHANGE OF ADDRESS OR SUBSEQUENT OWNERSHIP NOTIFICATION It is not necessary to return this card to start your warranty coverage. † NAME/ADDRESS CHANGE † SUBSEQUENT OWNERSHIP Please check one of the above boxes. If you recently changed your address, or purchased your Infiniti as a used vehicle, please complete and mail this post card. Such notification is necessary for your own safety, even after expiration of the original warranty. This will allow Nissan to pass all recall information on to you if required.

Vehicle Identification No. Title (Check One) †Mr. †Miss †Mrs. †Ms. †Dr. †Reverend †Business

First Name M.I.

Last Name or Business Name Suffix- Jr./Sr./Other

Address (Street or P.O. Box)

City State

Zip Code Area Code Phone Number

Email Address WB09E-0INFU1 02/17 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES

BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 97 FRANKLIN TN POSTAGE WILL BE PAID BY ADDRESSEE

INFINITI ELITE PROTECTION PROGRAM PO BOX 685004 FRANKLIN TN 37068-9965 PLEASE SEND ME ADDITIONAL INFORMATION ABOUT INFINITI’S ELITE PROTECTION PROGRAM

Elite Protection Program®

( ) Name Evening Phone No. ( ) Address Day Phone No.

City State Zip

Model Year Purchase Date

Dealer Name City State

WB09E-0INFU1 02/17 OWNER INFORMATION

Owner’s Name

Address

City State Zip Code

VEHICLE INFORMATION

Vehicle Identification Number

Miles Date of Delivery Mileage at Delivery

Selling Dealer Name

Address

City State Zip Code

INFINITI ELITE EXTENDED PROTECTION PLAN INFORMATION

Policy No. Expiration Date

Months of Coverage Expiration Mileage

Infiniti Extended Protection Plan coverage must be confirmed. See your Agreement for details.

ODOMETER REPLACEMENT

Date Mileage Miles

Dealer Name

Address

City State Zip Code Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized Infiniti dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know of any remaining warranty coverage. Printing : May 2017 Publication No.: WB18EA IHEVU0 Printed in the U.S.A.