2018 WARRANTY INFORMATION BOOKLET Infiniti, the Infiniti Logo, and Infiniti Model Names Are Infiniti Trademarks

2018 WARRANTY INFORMATION BOOKLET Infiniti, the Infiniti logo, and Infiniti model names are Infiniti trademarks.

All rights reserved. No part of this publication may be reproduced or stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Nissan North America, Inc. TABLE OF CONTENTS

1 SUMMARY OF WARRANTY COVERAGE 22 REPLACEMENT BATTERY LIMITED WARRANTY 2 INFINITI OWNER SATISFACTION AND ASSISTANCE 24 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 4 2018 NEW VEHICLE LIMITED WARRANTY 27 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 8 2018 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES 36 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 11 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES 38 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 17 RECOMMENDATION FOR MAINTENANCE SERVICE AND 41 IMPORTANT TIRE SAFETY REPLACEMENT PARTS INFORMATION 18 SEAT BELT LIMITED WARRANTY 47 INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS 19 LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND 49 INFINITI ELITE EXTENDED GENUINE INFINITI ACCESSORIES PROTECTION PLAN 21 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY 1 SUMMARY OF WARRANTY COVERAGE

Summary of Warranty Coverage*

0 miles 80,000 miles

Basic Coverage 48 months / 60,000 miles

Corrosion Coverage (Perforation from Corrosion)** 84 months / unlimited mileage

Powertrain Coverage*** 72 months / 70,000 miles

Federal Emission Performance Warranty 24 months/24,000 miles

Federal Emission Defect Warranty 48 months / 60,000 miles

Federal Emission Long Term Defect Warranty 96 months / 80,000 miles

California Emission Performance and Defect Warranties 48 months / 60,000 miles

California Emission Defect Warranty 84 months / 70,000 miles

Coverage/Duration

* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart. ** Unlimited Mileage *** 10 Years/Unlimited Mileage on Seat belts INFINITI OWNER SATISFACTION AND ASSISTANCE 2

Both Infiniti and your Infiniti retailer are Or you can write to Infiniti with the above If you call the BBB, its staff will record the dedicated to serving all your automotive needs. information at: details of your complaint by telephone. They Your complete satisfaction is our primary INFINITI DIVISION will ask for the same information as in Step 2. concern. Your Infiniti retailer is available to Infiniti North America, Inc. The BBB AUTO LINE program consists of assist you with all your automobile sales, parts Consumer Affairs Department two parts: mediation and arbitration. The and service requirements. BBB AUTO LINE staff will attempt to provide P.O. Box 685003 If, however, a situation arises that you believe suggestions for resolving the problem during has not been addressed to your satisfaction, Franklin, TN 37068-5003 mediation. If a satisfactory resolution has we ask that you take the following steps. STEP 3: not been achieved during mediation, you will have the opportunity to present your case STEP 1: In the event that you believe Infiniti has been unable to satisfactorily address the problem, personally before an impartial arbitrator or Discuss the situation with the retailer a special automotive complaint resolution three person panel. This is the arbitration part management. If a problem still exists, contact program called BBB AUTO LINE is available of AUTO LINE. The arbitrator(s) will make a the retailer’s owner. Your Infiniti retailer is best to you. The BBB AUTO LINE program is decision after the arbitration hearing. equipped to resolve the matter for you. independently operated by the Council of The BBB will, in most cases, send you a final STEP 2: Better Business Bureaus, Inc. (BBB). decision in your case within forty (40) days If the concern has still not been addressed to For information about the BBB AUTO LINE in (plus 7 days, if you have not contacted Infiniti) your satisfaction, please contact our Infiniti your area, please call us (Infiniti) at the same unless you delay the process. If you do not Consumer Affairs Department using our toll toll free number (1-800-662-6200). accept the decision, it will not be legally free number: binding on you or Infiniti. However, in some We will be happy to provide you with the states, if the decision is not accepted, it may address and phone number of your local BBB 1–800–662–6200 be introduced either by you or by Infiniti as office or any other information about AUTO The Consumer Affairs Department will ask for evidence in a subsequent court action. LINE. the following information: Or you may contact the BBB at: • Your name, address, and telephone number • Vehicle identification number (on dashboard BBB Auto Line and permanent Infiniti Total Ownership Council of Better Business Bureaus, Inc. program card) 3033 Wilson Boulevard • Date of purchase Suite 600 • Current odometer reading Arlington, VA 22203 • Your Infiniti retailer’s name 1 (800) 955-5100 • Details of the concern (Continued on next page) 3 INFINITI OWNER SATISFACTION AND ASSISTANCE

BBB AUTO LINE may not be available in all limited warranty period on a case by case basis. BBB AUTO LINE is an informal dispute states. We, Infiniti, can provide you with Should you experience unusual difficulties with settlement mechanism operated to comply information about the availability of BBB your vehicle please discuss the situation with with applicable Federal law and regulations. AUTO LINE in your state, or call the BBB your retailer. If your retailer is unable to assist In states where BBB AUTO LINE is available, AUTO LINE number listed above. you, you may call the Infiniti Consumer Affairs you are required to use BBB AUTO LINE Department at 1-800- 662-6200 to discuss before exercising rights or seeking remedies ELIGIBILITY: Generally, Infiniti vehicles less your concern. You will need to provide the under Title 1 of the Federal Magnuson-Moss than four years old from date delivered to the Model, Model Year, VIN (Vehicle Identification Warranty Act, 15 U.S.C. §2301, et. seq. If you first retail buyer or otherwise put into use, and Number), mileage, maintenance history, a choose to seek remedies other than those with fewer than 60,000 miles, are eligible detailed explanation of the concern, and why created by Title 1 of the Magnuson-Moss for the program. See Supplement to 2018 you believe that Infiniti should be responsible Warranty Act, (for example, under state Infiniti Warranty Information Booklet & 2018 for the repair. Your request will be individually law), that Federal Act does not require you Infiniti Owner’s Manual for possible exceptions investigated and you will be informed of to first use BBB AUTO LINE. The program applying in your state. Infiniti‘s decision. is still available to you, however, and may ASSISTANCE OUTSIDE OF be of considerable assistance. Some states WARRANTY Please also review the Supplement to specify that informal dispute settlement 2018 Infiniti Warranty Information Booklet mechanisms such as BBB AUTO LINE must In support of our commitment to the & 2018 Owner’s Manual for important be used before you may use state operated “Total Ownership Experience,” Infiniti may information concerning consumer rights in complaint resolution processes, before you occasionally offer to pay or reimburse for part your state. may file a lawsuit under state law, and/or or all of the cost of making certain, specific before you may have certain other rights repairs beyond or outside of the terms of the or remedies available under state law. In warranty for some specific vehicle models. accordance with those states’ laws, Infiniti Some states refer to such programs as requires the prior use of BBB AUTO LINE “adjustment programs”. In such circumstances in good faith before you resort to such Infiniti mails notices to all known registered other processes, file a lawsuit, or seek other owners of affected vehicles. You may remedies provided by state law. Please see additionally inquire of your authorized Infiniti the Supplement to 2018 Infiniti Warranty retailer or of Infiniti directly at the number Information Booklet & 2018 Infiniti Owner’s listed below of the applicability of such Manual for additional information. programs to your vehicle. Infiniti may occasionally offer special assistance that may pay for part or all of vehicle repairs beyond the expiration of the 2018 NEW VEHICLE LIMITED WARRANTY 4

WHO IS THE WARRANTOR • Your Infiniti vehicle is manufactured to Infiniti makes available to you, and you are meet U.S. regulations and environmental Infiniti1 warrants all parts of your 2018 specifically required by Federal law to use requirements. With the exception of privately Infiniti vehicle supplied by Infiniti, except for BBB AUTO LINE [(800) 955-5100] before owned vehicles belonging to members of those listed under the caption “WHAT IS NOT exercising rights or seeking remedies under the U.S. military or employees and officers COVERED.” the Federal Magnuson-Moss Warranty of the United States Government stationed APPLICABILITY Act, 15 U.S.C §2301, et. seq. You are not abroad, this warranty does not apply if an required to first use BBB AUTO LINE if you • This warranty is provided to the original and otherwise covered vehicle is operated in, seek remedies not created by Title 1 of that subsequent owner(s) of an Infiniti vehicle or relocated to, a country other than those Federal law, but are required to first use BBB originally distributed by Infiniti which is listed above under this caption, except AUTO LINE if you seek remedies created by originally sold by a Infiniti authorized Infiniti that it continues to apply if the vehicle is state law, including your state’s lemon law, if retailer in the United States, and which is operated in full compliance with its proper applicable state law provides for using a 703 use as described in the applicable Owner’s registered and normally operated in the 2 compliant or similar process before filing suit. United States (including Alaska and Hawaii), Manual while touring outside of the United Please refer to pp. 2-3 of this booklet and the United States territories (specifically States, the U.S. territories or Canada for a the “Supplement to 2018 Infiniti Warranty Guam, Saipan, American Samoa, Puerto period not exceeding sixty (60) consecutive Information Booklet & 2018 Infiniti Owner’s Rico, and the U.S. Virgin Islands), and days or sixty (60) days in any one 12 month Manual” for additional information. Canada. period. This warranty applies to a relocated vehicle which is returned to, and is registered and normally operated in the United States, the U.S. territories or Canada, except for conditions due to the vehicle’s foreign operation, e.g., use of inappropriate fuels or other fluids.

1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. 2 See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids. (Continued on next page) 5 2018 NEW VEHICLE LIMITED WARRANTY

TRANSMISSION AND TRANSAXLE LIMITATION OF WARRANTIES AND FOR HOW LONG AND WHAT IS - Case and all internal parts, torque OTHER WARRANTY TERMS AND COVERED converter and converter housing, STATE LAW RIGHTS EXTRA EXPENSES BASIC COVERAGE automatic transmission control module, - LIMITATIONS OF DAMAGES THIS • The basic coverage period is 48 months or transfer case and all internal parts, seals WARRANTY DOES NOT COVER 60,000 miles, whichever comes first. and gaskets, clutch cover and housing, INCIDENTAL OR CONSEQUENTIAL • The warranty covers any repairs needed to A/T cooler, and electronic transmission DAMAGES SUCH AS LOSS OF THE USE correct defects in materials or workmanship controls. OF THE VEHICLE, INCONVENIENCE OR of all parts and components of each new COMMERCIAL LOSS. DRIVETRAIN - Drive shafts, final drive Infiniti vehicle supplied by Infiniti subject housing and all internal parts, propeller ANY IMPLIED WARRANTY OF to the exclusions listed under the heading shafts, universal joints, bearings, seals and MERCHANTABILITY AND FITNESS FOR ”WHAT IS NOT COVERED” or, if the part is gaskets. A PARTICULAR PURPOSE SHALL BE covered by one of the separate coverages LIMITED TO THE DURATION OF THIS RESTRAINT SYSTEM - Air bags and described in the following sections of this related electronic control systems. WRITTEN WARRANTY. warranty, that specific coverage applies Some states do not allow the exclusion or instead of the basic coverage. CORROSION COVERAGE (PERFORATION FROM CORROSION) limitation of incidental or consequential POWERTRAIN COVERAGE damages or limitations on how long an Any body sheet metal panel supplied by Infiniti • The Powertrain coverage period is 72 implied warranty lasts, so the above found to have developed perforation (rust- months or 70,000 miles, whichever comes limitations or exclusions may not apply to through) due to corrosion in normal use is first. you. This warranty gives you specific legal covered for 84 months, regardless of mileage, rights, and you may also have other rights • This warranty covers any repairs needed to except for those items listed under “WHAT IS which vary from state to state. correct defects in material or workmanship. NOT COVERED.” No additional rust proofing Infiniti does not authorize any person to • Powertrain coverage includes components applications are required. Perforation is a create for it any other warranty, obligation listed below, under the headings Engine, condition in which any body sheet metal panel or liability in connection with this vehicle. Transmission and Transaxle, Drivetrain, and has corroded from one surface to another. Restraint System, supplied by Infiniti, subject TOWING COVERAGE to the exclusions listed under the heading If your vehicle is inoperative due to the failure THE WARRANTY BEGINS “WHAT IS NOT COVERED.” of a warranted part during any of the New The warranty period begins on the date the ENGINE - Cylinder heads and block and Vehicle Limited warranties, including Emission vehicle is delivered to the first retail buyer or all internal parts, rocker covers and oil pan, and Seatbelt warranties, towing service to the put into service, whichever is earlier. valve train and front cover, timing chain and nearest authorized Infiniti retailer is covered. tensioner, oil pump, water pump and fuel pump, fuel injectors, intake and exhaust manifolds, flywheel, seals and gaskets. (Continued on next page) 2018 NEW VEHICLE LIMITED WARRANTY 6

ADJUSTMENT COVERAGE OBTAINING WARRANTY SERVICE WHAT IS NOT COVERED Service adjustments not usually associated • You must take the vehicle to an authorized GENERAL EXCLUSIONS with the replacement of parts, such as wheel Infiniti retailer in the United States or Canada alignment, and wheel balancing are covered This warranty does not cover damage, failures during regular business hours at your expense or corrosion resulting from or caused by: only during the first 12 months or 12,000 in order to obtain warranty service. The miles, whichever comes first. names and addresses of authorized Infiniti • Failure to operate the vehicle in accordance • Limited 6 month warranty coverage: retailers are listed in telephone directories. with the Owner’s Manual OE wiper blade inserts are covered for the • If you require warranty service outside of • Misuse, such as using the vehicle to tow first six months of ownership. the United States (see terms under caption • Failure of a component not covered by warranty REFRIGERANT RECHARGE ONLY “APPLICABILITY”), contact an Infiniti retailer COVERAGE in that country. • Racing and competitive driving Refrigerant recharge not associated with the MAINTENANCE, DATA ACCESS, • Theft, vandalism, fire, or flooding (including repair or replacement of a warranted part AND RECORDS engine water ingestion) • Accident, collision, being towed is covered only during the first 12 months, As a condition of this warranty, you are regardless of the mileage. responsible for properly using, maintaining • Repairs performed by anyone other than an NO CHARGE and caring for your vehicle as outlined in your authorized Infiniti retailer Owner’s Manual, and of maintaining copies of • Glass breakage, unless resulting from Warranty repairs will be made at no charge all maintenance records & receipts for review defects in material or workmanship for parts and/or labor (except for tires, in by Infiniti. Failure to do so is likely to result in • Normal wear and tear, including dings, dents, which case you may pay certain charges). the denial of warranty. chips, or scratches Any needed parts replacement will be made using genuine Infiniti or Infiniti approved new You are also required to provide consent to • Damage caused by any automated or or remanufactured parts approved by Infiniti give Infiniti access to data stored on vehicle manually operated car wash or by using a for use on Infiniti vehicles. Infiniti reserves the systems. Failure to do so is likely to result in the pressure washer right to make changes at any time, without denial of warranty coverage. Note that complaints related to failure to notice, to production and service parts in their Evidence of the performance of the required comply with proper use of the vehicle as specifications, colors, and materials, including maintenance should be kept and may need to described in the applicable Owner’s Manual those used in connection with warranty be presented as proof of such maintenance (including the lack of availability or use of repairs. For this reason, when approved by in connection with related warranty repairs. proper fluid), or the vehicle’s lack of compliance Infiniti and at Infiniti’s discretion, functionally To assist you in maintaining appropriate with local regulations or environmental equivalent replacement parts may be used that records, the Maintenance Log located in your requirements of any country (other than the do not exactly match the original production Owner’s Literature Kit can be used along with U.S. or Canada) are NOT covered by this part. supporting repair invoices, receipts and other warranty. such records. (Continued on next page) 7 2018 NEW VEHICLE LIMITED WARRANTY

DAMAGE OR FAILURES DUE TO DAMAGE, FAILURES OR CORROSION MAINTENANCE SERVICE EXPENSE ALTERATION OR MODIFICATION FROM ENVIRONMENTAL This warranty does not cover normal This warranty does not cover damage, failures CONDITIONS maintenance services as specified in both or corrosion resulting from or caused by: This warranty does not cover damage, failures your Owner’s Manual and Infiniti Service • Alteration, tampering, or improper repair or corrosion resulting from or caused by: & Maintenance Guide such as cleaning • Stone chipping, chemical fallout, tree sap, and polishing, wheel alignment, headlight • Installation of non-Infiniti approved aiming, replacement of filters, replacement of accessories or components salt, hail, windstorm, lightning, flood or other environmental conditions. windshield wiper inserts, lubricants, coolant, • Improper installation of any Infiniti approved worn brake shoes, pads, drums and rotors and • The items listed below are not covered aftermarket accessory or component worn clutch discs, for example. under corrosion coverage (perforation from • A vehicle whose odometer mileage has been corrosion). SEAT BELTS, TIRES AND EMISSION altered, or the odometer repaired or replaced • Exhaust system components. CONTROL SYSTEM and the actual vehicle mileage cannot be • Corrosion other than perforation, such Seat belts, tires and the emission control correctly and readily determined as cosmetic or surface corrosion due to system are covered by separate warranties. SALVAGE TITLE defects in material or workmanship. This is This limited warranty does not apply to any covered under the Basic Coverage of the vehicle, and is rendered void if the vehicle is New Vehicle Limited Warranty. (or ever has been) issued a “salvage” or similar DAMAGE, FAILURES OR CORROSION title including, but not limited to junk, scrap, DUE TO LACK OF OR IMPROPER rebuilt, or flood titles, under any state’s law; or MAINTENANCE REPAIRS has ever been determined to be a “total loss” This warranty does not cover damage, failures or equivalent by any insurance company, such or corrosion resulting from or caused by: as by payment of a cash payment of a claim in lieu of repairs because of a determination that • Lack of performance of proper maintenance the cost of repairs exceeded the actual cash services as outlined in your Owner’s Manual. value of the vehicle. • Fuel, fluids, or lubricants that are contaminated or that do not meet the specification as outlined in your Owner’s Manual. • Use of parts not equivalent in quality or design to parts supplied by Infiniti for use on Infiniti vehicles. 2018 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES 8

EMISSION DEFECTS WARRANTY EMISSIONS PERFORMANCE Additionally, failure of an approved emissions WARRANTY test resulting from the failure of those parts WHAT IS COVERED listed below under the caption “Warranty Parts Infiniti1 warrants that your vehicle was WHEN DOES THIS WARRANTY APPLY List” are covered by the Emissions Defects designed, built and equipped to conform at the The Emissions Performance Warranty applies Warranty described above. time of sale with all applicable United States to your 2018 Infiniti vehicle ONLY when both Exceptions to this warranty are listed below emission standards. of the following occur. under the caption “WHAT IS NOT COVERED This warranty covers any repairs needed to 1. The vehicle fails to meet applicable emissions UNDER EITHER THE DEFECTS OR correct defects in materials or workmanship standards as judged by an emissions test PERFORMANCE WARRANTIES.” which would cause your vehicle not to meet approved by the Environmental Protection these standards. Agency (EPA). WHAT IS NOT COVERED UNDER EITHER THE DEFECTS OR WHAT IS COVERED UNDER THE 2. This failure results or will result in some PERFORMANCE WARRANTIES DEFECTS WARRANTY penalty to you, such as a monetary fine or Covered components are listed below under the denial of the right to use your vehicle, These warranties do not cover: the caption “WARRANTY PARTS LIST.” under local, state or federal law. 1. Normal maintenance, service and parts Exceptions to this warranty are listed below For example, if your state requires an EPA replacement as outlined in the emissions under the caption “WHAT IS NOT COVERED approved yearly vehicle inspection before control maintenance instructions of your UNDER EITHER THE DEFECTS OR you receive a renewed license, this warranty Owner’s Manual. PERFORMANCE WARRANTIES.” applies to your vehicle. In areas where there 2. Failures directly as a result of: HOW LONG IS THE WARRANTY is no approved test program, this warranty • Failure to perform required emission This warranty is for 4 years or 60,000 miles, does not apply. control maintenance as outlined in your whichever occurs first. The warranty begins WHAT IS COVERED AND FOR HOW LONG Owner’s Manual. the date the vehicle is delivered to the first UNDER THE PERFORMANCE WARRANTY • Misuse, accident or modification. retail buyer or put into use, whichever is earlier. Infiniti1 warrants that it will remedy any non- • Improper adjustment or installation Additionally, the engine control module/ conformity in your vehicle which causes it to of parts during the performance of onboard diagnostic device and catalytic fail an approved emissions test during the first maintenance services. converter(s) listed below and indicated by an 24 months or 24,000 miles, whichever occurs • Tampering with or disconnecting any part “ ” under the caption “Warranty Parts List” first. The warranty begins the date the vehicle affecting vehicle emissions. are covered for 8 years or 80,000 miles, is delivered to the first retail buyer or put into whichever occurs first. use, whichever is earlier.

1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. (Continued on next page) 9 2018 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES

• Fuel, fluids, or lubricants that are LIMITATION OF WARRANTIES AND WHAT INFINITI WILL DO contaminated or that do not meet the OTHER WARRANTY TERMS AND STATE Warranty repairs will be made at no charge for specification as outlined in your Owner’s LAW RIGHTS EXTRA EXPENSES - parts and/or labor, including diagnosis and tax. Manual. LIMITATIONS OF DAMAGES Any needed parts replacement will be made 3. In the case of the Performance Warranty, the These emissions warranties do not cover using new or remanufactured parts. use of any part not certified in accordance incidental or consequential damages such as OTHER WARRANTY TERMS with Federal requirements which is defective loss of the use of the vehicle, inconvenience or not equivalent from an emissions or commercial loss. PERFORMANCE WARRANTY CLAIMS standpoint to the original equipment part. PROCEDURE ANY IMPLIED WARRANTY OF 4. In the case of the Performance Warranty, MERCHANTABILITY AND FITNESS FOR You may make a claim under the Performance costs of determining the cause of a vehicle A PARTICULAR PURPOSE SHALL BE Warranty immediately after the failure of failing an EPA approved emissions test if LIMITED TO THE DURATION OF THESE an EPA approved emissions test. You must such failure is found not to be covered. WRITTEN WARRANTIES. provide proof of this failure when making your claim. 5. In the case of the Defects Warranty, parts Some states do not allow the exclusion or not supplied by Infiniti or damage to other limitation of incidental or consequential You will be told whether Infiniti will honor your parts caused directly by non-Infiniti parts. damages or limitations on how long an claim within 30 days of the date you make the implied warranty lasts, so the above claim unless a shorter time period is required limitations or exclusions may not apply to by law. If your claim is denied, Infiniti will notify you. These warranties give you specific legal you in writing of the reason. If we do not notify rights, and you may also have other rights you within this time period, we will repair your which vary from state to state. vehicle under this warranty at no cost to you. Infiniti does not authorize any person to The time period for notification will not apply create for it any other warranty, obligation if you request a delay or a delay is caused by or liability in connection with this vehicle. events not under the control of Infiniti retailers. No claim will be denied under the Performance Warranty because you use a non-Infiniti WHAT YOU MUST DO certified part but EPA certified part for In order to obtain warranty service you must maintenance or repair. deliver the vehicle to an authorized Infiniti retailer in the United States at your expense. You must also maintain your vehicle as outlined in the maintenance instructions in your Owner’s Manual. (Continued on next page) 2018 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES 10

MAINTENANCE SERVICE AND WARRANTY PARTS LIST • Vacuum and temperature sensitive valves and switches used in above systems REPLACEMENT PARTS • Fuel injection system Important information concerning • Electronic sensors and controls used in maintenance service and replacement parts is Engine control module/onboard diagnostic above systems device on page 17 of this booklet. The Emission Performance or Defect Warranty • Oxygen sensor(s) MAINTENANCE RECORDS may be subject to future governmental • Mass air flow sensor Receipts covering the performance of regular administrative action. Infiniti reserves the • Intake manifold maintenance should be kept in the event right to change the terms of the warranty to questions arise concerning maintenance. The • Throttle body be consistent with these actions. See your receipts should be transferred to subsequent Catalytic converter(s) retailer for information regarding possible owners. • Exhaust manifold changes. IF YOU HAVE QUESTIONS • Exhaust tube from manifold to catalytic You may obtain further information converter concerning these warranties by following the Front exhaust tube with catalytic converter procedure outlined in the “INFINITI OWNER • Camshaft position sensor(s) SATISFACTION & ASSISTANCE” section of • Crankshaft position sensor(s) this booklet. In the case of the Performance • Spark plugs, ignition coils and wires Warranty, you may also contact or report any • Evaporative emission control system violations to the Office of Transportation and Air Quality, Vehicle Compliance Programs • Fuel filler neck restrictor and check valve Group, U.S. Environmental Protection • Fuel tank and filler cap Agency, Ariel Rios Building (6405J), 1200 • Positive crankcase ventilation system Pennsylvania Avenue, N.W., Washington, D.C. Exhaust manifold with catalytic converter 20460 permanently attached OTHER OBLIGATIONS • Intake manifold collector Infiniti does not authorize any person to • Exhaust gas recirculation (EGR) control create for it any other warranty, obligation or system liability in connection with this vehicle. • Hoses, clamps, fittings, tubing, sealing gaskets or devices, and mounting hardware used in above systems

o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. 11 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹

The following statement is required to be MANUFACTURER’S WARRANTY OWNER’S WARRANTY provided by regulations of the California Air COVERAGE RESPONSIBILITIES Resources Board. For 4 years or 60,000 miles (whichever occurs As the vehicle owner, you are responsible for YOUR WARRANTY RIGHTS AND first): the performance of the required maintenance OBLIGATIONS 1. If your vehicle fails a Smog Check inspection, listed in your Owner’s Manual. Infiniti The California Air Resources Board is pleased all necessary repairs and adjustments will recommends that you retain all receipts to explain the emission control system be made by Infiniti to ensure that your covering maintenance on your vehicle, but warranty on your 2018 vehicle. In California, vehicle passes the inspection. This is your Infiniti cannot deny warranty solely for the new motor vehicles must be designed, built emission control system PERFORMANCE lack of receipts or for your failure to ensure the and equipped to meet the State’s stringent WARRANTY. performance of all scheduled maintenance. anti-smog standards. Infiniti2 must warrant 2. If any emission-related part on your vehicle You are responsible for presenting your the emission control system on your vehicle is defective, the part will be repaired or vehicle to an Infiniti retailer as soon as a for the periods of time listed below provided replaced by Infiniti. This is your short- problem exists. The warranty repairs should be there has been no abuse, neglect or improper term emission control system DEFECTS completed in a reasonable amount of time, not maintenance of your vehicle. WARRANTY. to exceed 30 days. Your emission control system may include For 7 years or 70,000 miles (whichever occurs parts such as the fuel-injection system, the first): ignition system, catalytic converter and If an emission-related part listed in this engine computer. Also included may be hoses, warranty booklet specially noted with belts, connectors and other emission-related coverage for 7 years or 70,000 miles is assemblies. defective, the part will be repaired or replaced Where a warrantable condition exists, Infiniti by Infiniti. This is your long term emission will repair your vehicle at no cost to you control system DEFECTS WARRANTY. including diagnosis, parts and labor.

1 These warranties apply to all 2018 Infiniti vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. 2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. (Continued on next page) 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹ 12

As the vehicle owner, you should also be aware EMISSIONS DEFECTS WARRANTY that Infiniti may deny you warranty coverage if your vehicle or a part has failed due to abuse, WHAT IS COVERED neglect, improper maintenance or unapproved Infiniti1 warrants that your vehicle was modifications. designed, built and equipped to conform with all applicable requirements of the California If you have any questions regarding your Air Resources Board. This warranty covers warranty rights and responsibilities, you should any part which affects applicable regulated contact Infiniti’s Consumer Affairs Department emission(s). at 1-800- 662-6200 or the California Air Resources Board at 9528 Telstar Avenue, El Exceptions to this warranty are listed below Monte CA 91731. under the caption “WHAT IS NOT COVERED.” The following is Infiniti’s¹ new vehicle emission HOW LONG IS THE WARRANTY control warranty statement for vehicles This warranty is for 4 years or 60,000 miles, certified for sale in California and sold for whichever occurs first. Additionally, the registration as a new vehicle in California, components listed under the caption “Long- Connecticut, Delaware, Maine, Maryland, Term Emission System Defects Warranty Parts Massachusetts, New Jersey, New York, List” are covered for 7 years or 70,000 miles, Oregon, Pennsylvania, Rhode Island, Vermont, whichever occurs first, except that the catalytic or Washington only. converter(s) and engine control module (ECM) are warranted for 8 years or 80,000 miles, whichever occurs first. The warranty begins the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier. Some items require scheduled replacement before 60,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are outlined in the maintenance instructions in your Owner’s Manual.

1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. (Continued on next page) 13 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹

LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST Breather Separator Breather Sensor Position Crankshaft Wiring Harness EGI Exhaust Manifold Tube Exhaust Front Tank Fuel Assembly Tube Fuel Pump Fuel High-Pressure Tube Fuel Injector Manifold Intake Collector Manifold Intake Sensor Knock Rear Sensor, Oxygen Thermostat Body Throttle Converter Torque Plate Drive Turbocharger Actuator Electronic VTC Valve Oil Control VTC Converter° Catalytic Module° Engine Control with Exhaust Manifold Converter° Catalytic with Tube Exhaust Front Converter° Catalytic

Q50 2.0L X X X XXXXX XXXXX Q50 3.0L X X XXXXXXX XX X Q60 2.0L X X X XXXXX XXXXX Q60 3.0L X X XXXXXXX XX X Q70 3.7L X LH XX XXXX XX Q70 5.6L X X XX XX XXX QX30 X XXXXXX X XXX XXX QX60 X X XX X X X X XX X QX80 X X X XX XX

For information on additional models, please see your Infiniti dealer for details

°Long Term Federal Emission Parts covered for 96 months or 80,000 miles. (Continued on next page) 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹ 14

EMISSIONS PERFORMANCE • Improper adjustment or installation LIMITATION OF WARRANTIES AND WARRANTY of parts during the performance of OTHER WARRANTY TERMS AND STATE maintenance (non-warranty) services. WHEN DOES THIS WARRANTY APPLY LAW RIGHTS EXTRA EXPENSES - • Tampering with or disconnecting any part LIMITATIONS OF DAMAGES This warranty applies to your 2018 Infiniti affecting vehicle emissions. vehicle only if it fails to pass a California “smog These emissions warranties do not cover • Fuel, fluids, or lubricants that are check” test or equivalent. incidental or consequential damages such as contaminated or that do not meet the loss of the use of the vehicle, inconvenience WHAT IS COVERED AND FOR HOW specification as outlined in your Owner’s or commercial loss. LONG Manual. ANY IMPLIED WARRANTY OF Infiniti warrants that if your vehicle fails to 3. In the case of the Performance Warranty, MERCHANTABILITY AND FITNESS FOR pass a California “smog check” test, it will make the use of any non-Infiniti part not certified A PARTICULAR PURPOSE SHALL BE the necessary repairs so that your vehicle will in accordance with Federal requirements LIMITED TO THE DURATION OF THESE pass. This warranty is for 4 years or 60,000 which is defective or not equivalent from WRITTEN WARRANTIES. miles, whichever occurs first. The warranty an emissions standpoint to the original Some states do not allow the exclusion or begins the date the vehicle is delivered to the equipment part. limitation of incidental or consequential first retail buyer or the date it is first put in to 4. In the case of the Defects Warranty, parts damages or limitations on how long an service, whichever is earlier. not supplied by Infiniti or damage to other implied warranty lasts, so the Exceptions to this warranty are listed below parts caused directly by non-Infiniti parts. above limitations or exclusions may not under the caption “ WHAT IS NOT COVERED”. 5. In the case of the Performance Warranty, apply to you. These warranties give you WHAT IS NOT COVERED costs of determining the cause of a vehicle specific legal rights, and you may also have failing a California “smog check” test if such These warranties do not cover: other rights which vary from state to state. failure is found not to be covered. Infiniti does not authorize any person to 1. Normal maintenance, service and parts create for it any other warranty, obligation replacement as outlined in the emission or liability in connection with this vehicle. control maintenance instructions of your Owner’s Manual. 2. Failures directly as a result of: • Lack of performance of required emission control maintenance as outlined in your Owner’s Manual. • Misuse, accident or modification.

(Continued on next page) 15 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹

WHAT YOU MUST DO The time period for notification will not apply You must pay for all diagnostic and repair if you request a delay or a delay is caused by costs of an inspection failure as required by In order to obtain warranty service you events not under the control of Infiniti retailers. law if the failure was caused by conditions not must deliver the vehicle to any authorized covered by these warranties. If the failure is Infiniti retailer in the United States at your No claim will be denied under the Performance the result of a combination of conditions, you expense. You are responsible for the required Warranty because you use a certified part for must pay for only the diagnostic and repair maintenance on your vehicle as outlined in maintenance or repair. costs related to items not covered by these the maintenance instructions in your Owner’s MAINTENANCE SERVICE AND warranties. Manual. Infiniti recommends that you retain all REPLACEMENT PARTS After the 4 years/60,000 mile performance receipts covering maintenance on your vehicle, Important information concerning warranty has passed, a “smog check” test but Infiniti cannot deny warranty solely for the maintenance service and replacement parts is failure due to a defect in a part which is lack of receipts or for your failure to ensure the on page 17 of this booklet. No warranty claim warranted for 7 years/70,000 miles is performance of all scheduled maintenance. will be denied solely because a non- Infiniti covered. WHAT INFINITI WILL DO part was used for maintenance or repair. EMERGENCY REPAIRS Warranty repairs will be made at no charge for CALIFORNIA VEHICLE INSPECTION parts and/or labor, including diagnosis and tax. PROGRAM In case of an emergency, when an authorized Infiniti retailer is not reasonably available, Any needed parts replacement will be made Under this program, if your vehicle fails a warranty repairs may be performed at any using new or remanufactured parts. “smog check” test, you may choose to have service facility or by the owner using any diagnosis of the failure and repairs made OTHER WARRANTY TERMS replacement parts. Infiniti will reimburse you at an Infiniti retailer or at another service for such repairs, including diagnosis, up to PERFORMANCE WARRANTY CLAIMS facility. If the inspection failure is the result of the amount of Infiniti’s suggested retail price PROCEDURE a condition covered by these warranties, you for parts and labor charges based on Infiniti’s You may make a claim under the Performance must take your vehicle to an Infiniti retailer for recommended time allowance for the warranty Warranty immediately after the failure of a warranty repairs. This includes parts, labor and repair and the geographically appropriate “smog check” test. You must provide proof of diagnosis. You must pay for diagnostic costs hourly labor rate. A part not being available this failure when making your claim in order to if performed at another service facility except or a repair not being complete within 30 days avoid additional “smog check” test charges. in the case of emergency repairs as outlined also constitutes an emergency. You must below. You will be told whether Infiniti will honor your take the replaced part and paid receipts to an claim within 30 days of the date you make the authorized Infiniti retailer for repayment in claim, unless a shorter time period is required such emergency situations. by law. If your claim is denied, Infiniti will notify you in writing of the reason. If we do not notify you within this time period, we will repair your vehicle under this warranty at no cost to you. (Continued on next page) 2018 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹ 16

MAINTENANCE RECORDS The Emission Warranty for 2018 vehicles Receipts covering the performance of regular certified for sale in California may be subject maintenance are not required but should be to future administrative or judicial action. As a kept in the event questions arise concerning result, this warranty may be changed. Infiniti maintenance. The receipts should be will make those changes required by future transferred to subsequent owners. law, regulation, or judicial or administrative action. In addition, Infiniti reserves the right IF YOU HAVE QUESTIONS to change the terms of the warranty to be You may obtain further information consistent with these actions. concerning these warranties by following the procedure outlined in the “INFINITI OWNER SATISFACTION & ASSISTANCE” section of this booklet. You may also contact or report any violations to the Office of Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W., Washington, D.C. 20460 or the Chief, Mobile Source Division, Air Resources Board, 9528 Telstar Ave., El Monte, CA. 91731. OTHER OBLIGATIONS Infiniti does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. 17 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS

RECOMMENDATION FOR MAINTENANCE, REPLACEMENT OR MAINTENANCE SERVICE AND REPAIR OF THE EMISSION CONTROL REPLACEMENT PARTS DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY AUTOMOTIVE To assure best results and to maintain the REPAIR ESTABLISHMENT OR INDIVIDUAL original quality built into the emission control USING ANY EQUIVALENT REPLACEMENT systems, it is recommended that parts and PART. accessories supplied by Infiniti for use on Infiniti vehicles be used when servicing or HOWEVER, UNLESS OTHERWISE repairing the systems. AUTHORIZED BY LAW, WARRANTY SERVICE MUST BE PERFORMED BY AN THE WARRANTY OBLIGATIONS ARE NOT AUTHORIZED INFINITI RETAILER. DEPENDENT UPON THE USE OF ANY PARTICULAR BRAND OF REPLACEMENT The emission standards may be satisfied by PARTS AND THE OWNER MAY ELECT TO having the vehicle inspected periodically and USE NON-GENUINE INFINITI PARTS FOR by following the requirements outlined in REPLACEMENT PURPOSES. the Emission Control System Maintenance Schedules in your Owner’s Manual. The use of replacement parts which are not equivalent to genuine Infiniti parts may reduce the effectiveness of the emission control system. Therefore, if it becomes necessary to use other than genuine Infiniti parts, the owner should assure himself that such parts are warranted by their manufacturer to be equivalent in quality to genuine Infiniti parts. SEAT BELT LIMITED WARRANTY 18

WHO IS THE WARRANTOR LIMITATION OF WARRANTIES AND Infiniti1 warrants all parts of your 2018 Infiniti OTHER WARRANTY TERMS AND vehicle seat belt system supplied by Infiniti. STATE LAW RIGHTS EXTRA EXPENSES WHAT IS COVERED AND FOR HOW - LIMITATIONS OF DAMAGES THIS WARRANTY DOES NOT COVER LONG INCIDENTAL OR CONSEQUENTIAL This warranty covers any seat belt or related DAMAGES SUCH AS LOSS OF THE USE component, supplied by Infiniti for use on OF THE VEHICLE, INCONVENIENCE OR Infiniti vehicles, that fails to function properly COMMERCIAL LOSS. during normal use within ten (10) years of the ANY IMPLIED WARRANTY OF date the vehicle is delivered to the first retail MERCHANTABILITY AND FITNESS FOR buyer or put into service, whichever is earlier. A PARTICULAR PURPOSE SHALL BE Warranty repairs are free of charge for parts LIMITED TO THE DURATION OF THIS and labor. WRITTEN WARRANTY. WHAT IS NOT COVERED Some states do not allow the exclusion or • Damage or failure due to misuse, alteration, limitation of incidental or consequential accident or collision damage. (Proper use is damages or limitations on how long an outlined in your Owner’s Manual.) implied warranty lasts, so the above limitations or exclusions may not apply to • Color fading, spotting or other cosmetic you. This warranty gives you specific legal items when the belt is otherwise functioning rights, and you may also have other rights properly. which vary from state to state. • Airbags and related electronic control Infiniti does not authorize any person to systems which are covered by the create for it any other warranty, obligation Powertrain warranty. or liability in connection with this vehicle. OBTAINING WARRANTY SERVICE You must take the vehicle to an authorized Infiniti retailer in the United States or Canada during regular business hours at your expense in order to obtain warranty service. The names and addresses of authorized Infiniti retailers are listed in telephone directories.

1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. 19 LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES¹

WHAT IS COVERED HOW LONG IS THE WARRANTY LIMITATION OF WARRANTIES AND Infiniti2 warrants to correct defects in Except for replacement audio components, OTHER materials or workmanship in all genuine this warranty is for 12 months or 12,000 WARRANTY TERMS AND STATE LAW Infiniti replacement parts, and Genuine Infiniti miles from the date of installation or purchase, RIGHTS EXTRA EXPENSES - LIMITATIONS accessories, distributed by Infiniti division whichever is earlier. However, the warranty OF DAMAGES of Nissan North America, Inc. in the United on Genuine Infiniti replacement parts, and This warranty does not cover incidental States, installed and used on Infiniti (if an Genuine Infiniti accessories installed in an or consequential damages such as loss of appropriate use and application of the part or Infiniti vehicle while the vehicle is covered by the use of the vehicle, inconvenience or accessory) vehicles only, except as described a Infiniti warranty, which would have covered commercial loss. ANY IMPLIED WARRANTY under the caption below, “WHAT IS NOT the part had it been installed in the vehicle at OF MERCHANTABILITY AND FITNESS COVERED.” manufacture will not end before the end of FOR A PARTICULAR PURPOSE SHALL This warranty covers any repairs needed to that warranty. BE LIMITED TO THE DURATION OF THIS correct defects in materials or workmanship. REPLACEMENT AUDIO WRITTEN WARRANTY. Bedliners will be repaired to commercially COMPONENTS Some states do not allow the exclusion or accepted standards subject to the conditions A replacement Radio, Tape Deck, Amplifier, limitation of incidental or consequential and limitations listed in “WHAT IS NOT damages or limitations on how long an COVERED.” Navigation, Bluetooth, control unit, or Compact Disc Player/Auto Changer supplied implied warranty lasts, so the above by Infiniti is covered for 12 months from the limitations or exclusions may not apply to time of installation or the balance of the you. This warranty gives you specific legal Basic Vehicle Warranty as it applies to audio rights, and you may also have other rights, components, whichever is greater. which vary from state to state. Infiniti does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle.

1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 Infiniti indicates Infiniti Division of Nissan North American, Inc., P.O. Box 685003, Franklin, TN 37068-5003 , which distributes and provides consumer services for Infiniti vehicles in the United States. (Continued on next page) LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE 20 INFINITI ACCESSORIES¹ WHAT IS NOT COVERED 4. Salvage Title. This warranty does not cover You must also pay for labor charges to remove damage, failures or corrosion to any Infiniti and replace the part or accessory if it was This warranty does not cover: replacement part, or Genuine Infiniti or not originally installed on your vehicle by an 1. Tires or batteries. These items are covered by Infiniti Accessory, installed in the vehicle, if authorized Infiniti retailer. separate warranties. the vehicle is issued a “salvage” or similar WHAT INFINITI WILL DO 2. Normal maintenance service and parts title including, but not limited to junk, scrap, replacement as outlined in the maintenance rebuilt, or flooded titles, under any state’s If the part or accessory to be repaired was schedule of your Owner’s Manual. law. This exclusion does not extend to new originally installed by an authorized Infiniti 3. Damage or failures of parts resulting from: Genuine Infiniti replacement parts, Genuine retailer, it will be removed and reinstalled Infiniti accessories, or Infiniti Performance after repair at no charge for parts and labor. • Misuse (your Owner’s Manual is your If the part or accessory was not installed guide to proper use). Parts installed in/on an Infiniti vehicle after the issuance of a "salvage" or similar title. by an authorized Infiniti retailer, the part or • Accident, theft, fire, driving through water accessory will be repaired or exchanged only. resulting in engine water ingestion. 5. Infiniti Performance Parts sold through Infiniti/Nissan Motorsports Group are Any needed parts replacement will be made • Chemical fallout, tree sap, salt, sand, hail, sold "AS IS" without warranties, express or using Genuine Infiniti or Infiniti approved new flood or other environmental conditions implied unless expressly prohibited from or remanufactured parts. Infiniti reserves the • Modification or improper repair of the doing so by applicable law, in which case the right to make changes at any time, without part or of the vehicle in which the part is warranty provided is the minimum required notice, to production and service parts in their installed. by law. specifications, colors, and materials, including • Use of parts not equivalent in quality or those used in connection with warranty design to parts supplied by Infiniti. WHAT YOU MUST DO repairs. For this reason, when approved by • Lack of performance of required In order to obtain warranty service you must Infiniti and at Infiniti’s discretion, functionally maintenance services as outlined in your deliver the warranted part or accessory, or equivalent replacement parts may be used that Owner’s Manual. the vehicles, on which the part or accessory do not exactly match the original production part. • Use of improper or dirty fuel, fluids or is installed, to an authorized Infiniti retailer in lubricants. the United States or Canada at your expense with proof of purchase (parts invoice or service • Normal wear and tear, including dings, repair order from an authorized Infiniti retailer). dents, chips or scratches. The names and addresses of authorized Infiniti retailers are listed in telephone directories.

2 4. Stone chips, scratches, or other paint Infiniti warrants to the Original Repairing LIMITATION OF WARRANTIES AND damage that lead to surface rust damage. Vehicle Owner and subsequent owners of OTHER the vehicle that Infiniti will either repair or 5. Cleaning and polishing chemicals, and WARRANTY TERMS AND STATE LAW replace the Genuine Infiniti Outer Sheet solvents, including improper undercoating, or RIGHTS EXTRA EXPENSES - LIMITATIONS Metal Replacement Panels you install or have other rust prevention materials. OF DAMAGES installed on your Infiniti vehicle should the WHAT YOU MUST DO purchased panels develop inside out rust- This warranty does not cover incidental through corrosion perforation. Replacement The purchaser must present the original or consequential damages such as loss of sheet metal panels must be installed on receipts and/or repair orders to an Infiniti the use of the vehicle, inconvenience or vehicles owned and operated in the United retailer in order to invoke this warranty. commercial loss. States and Canada. The retailer will then validate and verify ANY IMPLIED WARRANTY OF Infiniti warrants that the replacement and warranty coverage prior to authorization for MERCHANTABILITY AND FITNESS FOR refinishing of panels will be carried out at no replacement or repair of the panels. A PARTICULAR PURPOSE SHALL BE cost subject to the limitations and exclusions WHAT INFINITI WILL DO LIMITED TO THE DURATION OF THIS listed below under the heading WHAT IS NOT WRITTEN WARRANTY. COVERED. Infiniti will pay for the cost of the repair, Some states do not allow the exclusion or including parts, labor, paint, and supplies limitation of incidental or consequential WHAT NOT COVERED necessary to repair or replace and refinish the damages or limitations on how long an This warranty becomes void when damage panels purchased. implied warranty lasts, so the above results from: The repair may be completed at an authorized limitations or exclusions may not apply to 1. Accidents, collision, faulty installation, or any Infiniti retailer’s collision repair shop or an you. This warranty gives you specific legal alteration to the panel, panels, or vehicle that independent collision repair shop that will rights, and you may also have other rights could be reasonably expected to affect the install Genuine Infiniti replacement parts. which vary from state to state. performance of the covered panel. Whether an Infiniti retailer collision repair shop Infiniti does not authorize any person to 2. Environmental conditions, such as hail, or independent collision repair shop completes create for it any other warranty, obligation lightning, or acid rain. the repair, only authorized Infiniti retailer or liability in connection with this vehicle. personnel or authorized Infiniti personnel can 3. Vehicle neglect, abuse, or use of the vehicle approve a repair or replacement under this for unintended purposes. warranty.

1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States. (Continued on next page) REPLACEMENT BATTERY LIMITED WARRANTY¹ 22

WHAT IS COVERED? WHAT IS NOT COVERED? unless state law expressly states otherwise. (This exclusion does not extend to a new Infiniti2 warrants your Genuine Infiniti This warranty does not cover: Genuine Infiniti battery installed in the Replacement Battery as described below 1. Damage or failure resulting from: vehicle after the issuance of a “salvage” or except as stated under “What is not covered?” • Accident, theft, fire or freezing. similar title). This warranty covers defects in materials and workmanship. • Misuse of the battery or vehicle in WHAT YOU MUST DO which it is installed, including the use in HOW LONG IS THE WARRANTY In order to obtain warranty service, you must applications for which the battery was not deliver the warranted battery or the vehicle in AND WHAT WILL INFINITI DO designed. Proper use is described in the which the battery is installed to an authorized If your battery becomes unserviceable within vehicle’s Owner’s Manual. Infiniti retailer in the U.S. or Canada at your the first 24 months of service Infiniti will • Improper installation or battery charging. expense, with proof of purchase (parts invoice replace your battery, including labor, without • Vehicle electrical malfunctions not covered or service repair order from an authorized charge, providing the battery was originally by your New Vehicle Limited Warranty. Infiniti retailer). The names and addresses installed in your vehicle by an authorized of authorized Infiniti retailers are listed in Infiniti retailer. • Modification or improper repair of the telephone directories or Infiniti.com. vehicle or a part of the vehicle. If the battery becomes unserviceable after If the “pro-rata adjustment” applies, you 24 months of use, Infiniti will provide a • Use of parts not equivalent in quality must pay for the portion of the 84 month replacement battery at a reduced price, or design to parts supplied by Infiniti or warrantable life that you actually used. The charging only for the portion of the life of the Infiniti. amount you pay is computed in two steps. battery actually used. This is called a “pro- • Environmental conditions, including, but First, the client pay percentage is determined rata adjustment”. You will be responsible for not limited to flood, and salt spray or salt from the chart shown below based upon the all labor charges for the replacement of the water. months of actual battery service. battery. 2. Normal maintenance service and recharging This warranty and the “pro-rata adjustment” of discharged batteries. end 84 months after the date of the battery’s 3. Batteries in service more than 84 months. purchase or installation, whichever is earlier. 4. Salvage Title. This warranty does not cover damage, failure, or corrosion to any Genuine Infiniti battery installed in the vehicle, if the vehicle is issued a “salvage” or similar title

Months in Service Client Pay LIMITATION OF WARRANTIES AND Percentage OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES- 0-24 0% LIMITATIONS OF DAMAGES. This 25-32 25% warranty does not cover incidental or consequential damages such as, but not 33-50 50% limited to, loss of wages or loss of use of the 51-84 75% vehicle, inconvenience, or commercial loss. ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR Second, the current suggested retail price of A PARTICULAR PURPOSE SHALL BE the new battery is multiplied by the client pay LIMITED TO THE DURATION OF THIS percentage. For example, should the battery WRITTEN WARRANTY. fail after 40 months of service you would pay Some states do not allow the exclusion or 50% of the suggested retail price of the new limitation of incidental or consequential battery. damages or limitations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Infiniti does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 24

ORIGINAL EQUIPMENT WHAT THE WARRANTY DOES NOT F. For RFT tires only, improper run-flat or PASSENGER AND LIGHT TRUCK COVER low tire pressure operation, including, without limitation: Exceeding speed, TIRES INCLUDING RFT TIRES WITH This Limited Warranty does not cover the RUN-FLAT TECHNOLOGY distance, or other run-flat/low pressure following: operation limitations. ELIGIBILITY 1. Tire damage or irregular wear due to: 2. Rapid tread wear or wear-out. Original This Limited Warranty covers BRIDGESTONE A. Road hazards, including, without equipment tires have no mileage warranty. and FIRESTONE brand passenger and light limitation: Puncture, cut, impact break, 3. Weather/ozone cracking after 4 years from truck tires, including RFT and temporary stone drill, bruise, bulge, snag, etc. date of tire manufacture. spare tires, originally installed by the vehicle B. Improper use or operation, including, manufacturer on a new vehicle. You are 4. Ride disturbance or vibration after 1/32 inch without limitation: Improper inflation (0.8 mm) of tread wear use. covered under the terms of this Limited pressure, overloading, tire/wheel Warranty if the tire was produced after July spinning, use of an improper wheel, tire 5. Tires with sealant, balance, or other filler 4, 2004 (DOT serial 2704 or later) and has chain damage, misuse, misapplication, material that was not originally applied or been used only on the vehicle on which it was negligence, tire alteration, or for racing or inserted by the tire manufacturer. originally installed in non-commercial service. competition purposes. 6. Tires used in commercial service. WHAT IS WARRANTED AND FOR C. Insufficient or improper maintenance, 7. Tires purchased and normally used outside HOW LONG including, without limitation: Failure the United States and Canada. Before wearing down to 2/32 inch (1.6 mm) to rotate tires as recommended in this 8. The cost of applicable federal, state, and remaining original tread depth (i.e. worn down manual, wheel misalignment, worn local taxes. suspension components, improper tire to the top of the built-in indicators in the tread 9. Failure to follow any of the safety and grooves) and within 6 years from the date of mounting or demounting, tire/wheel assembly imbalance, or other vehicle maintenance recommendations or warnings purchase (proof of purchase date required; contained in this manual. without proof of purchase date, then within 6 conditions, defects, or characteristics. years from the date of tire manufacture), for D. Contamination or degradation by This Limited Warranty is in addition to and/or any reason other than those excluded in the petroleum products or other chemicals, may be limited by any other applicable written section entitled “What This Limited Warranty fire or other externally generated heat, or warranty you may have received concerning Does Not Cover,” any eligible tire that water or other material trapped inside the special tires or situations. becomes unusable for any reason within the tire during mounting or inflation. manufacturer’s control will be replaced with E. Improper repair. Improper repair voids this an equivalent new tire on the basis set forth in Limited Warranty. this Limited Warranty.

(Continued on next page) 25 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY

REPLACEMENT PRICE CONSUMER RIGHTS In accordance with Federal Law, this Limited Warranty has been designated as a "Limited Radial passenger and light truck tires adjusted This Limited Warranty gives you specific legal Warranty.” Nothing in this Limited Warranty under this Limited Warranty will be replaced rights, and you may also have other rights is intended to be a representation that tire free of charge during the first 25% of tread which vary from state to state or in Canada failures cannot occur. This Limited Warranty wear or within 12 months from the date of from province to province. purchase (proof of purchase date required; is given in the United States by Bridgestone without proof of purchase date, then within CONDITIONS AND EXCLUSIONS Firestone North American Tire, LLC, 535 12 months from the date of tire manufacture), To the extent permitted by law, Bridgestone Marriott Dr., Nashville, TN 37214 and in whichever occurs first. During the free Firestone North American Tire, LLC disclaims Canada by Bridgestone Firestone Canada Inc., replacement period, mounting and balancing all other warranties, including but not limited 5770 Hurontario St., Suite 400, Mississauga, are included free of charge. to the implied warranties of merchantability Ontario, Canada L5R 3G5. To determine the replacement price after the and fitness for a particular purpose and OWNER’S OBLIGATIONS free tire replacement period, the percent of any liability for incidental, consequential In order to keep this Limited Warranty valid, used tread wear is multiplied by the current damages, loss of time, loss of vehicle use or, we require you to have your tires regularly selling price for the replacement tire(s). The inconvenience. Some states do not allow inspected and rotated per the vehicle Owner’s appropriate taxes, mounting, balancing, the exclusion or limitation of incidental Manual and to furnish proof of same in order disposal fee, and other service charges may be or consequential damages, so the above to receive an adjustment. Such proof should added to the adjustment replacement price. limitation or exclusion may not apply to you. show the date, mileage, and servicing location. In Canada, the tire will be adjusted at This Limited Warranty applies only to A sales receipt containing this information retailers (subject to retailer discretion) at a consumers actually using the tire in the United will suffice. It is your obligation to maintain predetermined “Adjustment Price.” States and Canada. For warranty conditions proper tire inflation pressures as specified by REPLACEMENT WARRANTY outside the United States and Canada, see the vehicle manufacturer and to operate the vehicle within tire/vehicle load capacity and If you receive a replacement tire under this your local Bridgestone Firestone distributor. speed limitations. It is also your obligation Limited Warranty, it will be covered by the Obligations under this policy may not be to maintain proper wheel alignment and manufacturer’s warranty, if any, given on that enlarged or altered by anyone. tire/wheel assembly balance. To request an tire at that time. adjustment, you must present the tire to an WHERE TO GO authorized Bridgestone Firestone retailer. Tire adjustments under this Limited Warranty Complete and sign the client section of the will only be made at an authorized Bridgestone Bridgestone Firestone North American Tire, Firestone retailer. Consult a phone directory LLC Limited Warranty adjustment form and (often listed in the Yellow Pages under “Tire pay appropriate replacement price, taxes, Retailers” or the internet at disposal fee, and service charges, if any. www.bridgestonetire.com for the location nearest you. (Continued on next page) BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 26

ARBITRATION may be filed at any office of the National You and Bridgestone Firestone North Arbitration Forum or at P.O. Box 50191, American Tire, LLC agree that all claims, Minneapolis, MN 55405. disputes, and controversies between you THE WARRANTOR and it, including any of its agents, employees, The warrantor of Bridgestone and Firestone successors, or assigns, arising out of or in tires is: Bridgestone Firestone North American connection with this Limited Warranty, or any Tire LLC 535 Marriott Dr. Nashville, TN 37214 other warranties, express or implied, including Please contact Bridgestone Firestone for a a failure of warranty and the validity of this copy of their “Tire Maintenance, Safety and arbitration clause, but excluding claims for Warranty Manual” personal injury or property damage, shall be resolved by binding arbitration between For Client Assistance: you and it, according to the formal dispute 1-800-847-3272 resolution procedures of the National Arbitration Forum, under the Code of SAFETY INFORMATION Procedure then in effect. This arbitration will Any tire, no matter how well constructed, be conducted as a document hearing. If you may fail in use as a result of punctures, request any procedures beyond a document impact damage, improper inflation, hearing, you will be responsible for all fees, overloading, or other conditions resulting including filing and administrative fees, above from use or misuse. Tire failure may create and beyond the fees required for document a risk of serious personal injury or property hearings. The arbitration between you and damage. To reduce risk of tire failure, we Bridgestone Firestone North American Tire, strongly recommend you read and follow LLC shall not include any other clients, be all safety information contained in the combined or consolidated in any fashion with Important Tire Safety Information section arbitrations involving other clients, or proceed contained in this booklet, the tire placard in in any form of class action in which the claims the vehicle or the Owner’s Manual. of numerous clients are considered together. Any award of the arbitrator(s) may be entered as a judgment in any court of competent jurisdiction. The arbitrators will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. Information may be obtained and claims 27 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

HIGHWAY AUTO AND LIGHT warranty condition during the first 2/32” of date of original new tire purchase or when the TRUCK TIRE REPLACEMENT AND usable treadwear or twelve months from date treadwear indicators become visible (worn to ADJUSTMENT POLICY (EXCLUDES of purchase, whichever comes first, will be 2/32”), whichever occurs first. (Without proof GOODYEAR UNISTEEL® RADIAL replaced with a comparable new Goodyear or of purchase the date of manufacture will be LIGHT TRUCK TIRES) Dunlop tire at no charge, including mounting used to determine eligibility.) and balancing. (Without proof of purchase the HOW WILL PRORATED CHARGES WHO IS ELIGIBLE? date of manufacture will be used to determine BE CALCULATED? You are eligible for the benefits of this Limited eligibility.) Replacement price will be calculated by Warranty if you meet all the following criteria: ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES multiplying the tire’s advertised retail selling • You are the owner or authorized agent of the price at the time of adjustment by the owner of new Goodyear or Dunlop highway Any new Goodyear or Dunlop highway auto percentage of usable original tread that has auto or light truck tires supplied as Original or light truck tire, other than radial auto, radial been worn off. You pay for mounting and Equipment on your vehicle. light truck tires, removed from service due to balancing, and an amount equal to the current • Your tires bear Department of a covered warranty condition during the first Federal Excise Tax (F.E.T. – U.S. only) any other Transportation prescribed tire identification 1/32” of usable treadwear will be replaced applicable taxes and government-mandated numbers. with a comparable new Goodyear or Dunlop charges. • Your tires have been used only on the vehicle tire at no charge, including mounting and balancing. EXAMPLE: If your disabled tire had an original on which they were originally installed 8/32” of usable treadwear and is worn to according to the vehicle manufacturer or TEMPORARY SPARE TIRES 4/32” usable tread remaining, you have used Goodyear’s recommendations. Any Goodyear or Dunlop temporary spare 50%, and therefore must pay 50% of the • Your tires were purchased on or after tire removed from service due to a covered advertised retail selling price of the comparable September 1, 2012. warranty condition during the first 50% of tire. usable treadwear (1/32”) will be replaced Light truck tires are defined as all tires In addition, you must pay an amount equal to with a comparable new Goodyear or Dunlop identified with the “LT” designation in the the full current Federal Excise Tax (U.S. only) temporary spare tire at no charge, including sidewall stamping. or any other applicable taxes and government- mounting. mandated charges for the comparable new WHAT IS COVERED AND FOR HOW PRORATED ADJUSTMENT LONG? replacement tire at the time of adjustment. If Tires not eligible for free replacement that the price of the new comparable tire is $80, FREE TIRE REPLACEMENT are removed from service due to a covered the cost to you would be $40 plus F.E.T. (U.S. Any new Goodyear or Dunlop highway radial warranty condition will be replaced with a only) plus any other applicable taxes and auto or radial light truck tire, covered by this comparable new Goodyear or Dunlop tire on a government-mandated charges. policy, removed from service due to a covered prorated basis for up to six (6) years from the

(Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 28

WHAT IS A COMPARABLE TIRE? two thirty-seconds of an inch (2/32”) tread • Temporary spare tires used on vehicles used A “comparable” new Goodyear or Dunlop tire depth or tires submitted for ride disturbance in racing and on passenger cars in special will be the same brand tire and may either be due to damaged wheels or any vehicle applications such as police pursuit service. the same line of tire or, in the event that the condition. • Goodyear Unisteel Commercial Radial Light tire is not available, the same brand tire with • Goodyear & Dunlop do not warrant or give Truck Tires. the same basic construction and quality with credit in any adjustment transaction for any • Loss of time, inconvenience, loss of vehicle a different sidewall or tread configuration. If a kind of material added to a tire (e.g., tire use, incidental or consequential damages. higher priced tire is accepted as replacement, fillers, sealants, balancing substances) after • Tires supplied as Original Equipment are the difference in price will be at an additional the tire leaves a factory producing Goodyear not eligible for any tread life warranty charge to you. or Dunlop tires, nor will it adjust any tire that consideration. has failed as a result of adding such material. Any replacement tire provided pursuant to • Cosmetic weather checking. • Irregular wear or damage due to mechanical this warranty will be covered by the Goodyear • Lowtire pressure-monitoring system - refer condition of the vehicle, improper or Dunlop warranty in effect at the time of to vehicle manufacturer’s warranty. replacement. inflation, overloading, high speed spin-up, WHAT ARE YOUR LEGAL RIGHTS? ADDITIONAL PROVISIONS misapplication, misuse, negligence, racing, use of tire chains, improper mounting or No Representative or Dealer has authority A tire has delivered its full original tread life demounting, improper repair, wreck, collision to make any representation, promise, or and the coverage of this limited warranty or fire. agreement on behalf of Goodyear or Dunlop ends when the treadwear indicators become • Road hazards (includes, but not limited to, except as stated herein. visible (worn to 2/32”), or six (6) years from punctures, cuts, snags, impact breaks, etc.). the date of new tire purchase, whichever Any tire, no matter how well constructed, occurs first. (Without proof of purchase the • Any tire that, after leaving a factory may fail in service or otherwise become date of manufacture will be used to determine producing Goodyear or Dunlop tires, has unserviceable due to conditions beyond eligibility.) been intentionally altered to change its the control of the manufacturer. Under no LIMITATIONS appearance (e.g., white inlay on a black tire circumstances is this warranty a representation or regrooved). that a tire failure cannot occur. This limited warranty is applicable only in the • Tires with weather-cracking that were United States and Canada. This warranty gives you specific legal rights purchased more than four (4) years prior to and you may also have other rights that vary WHAT IS NOT COVERED BY THIS presentation for adjustment or, if purchase from state to state or province to province. WARRANTY? date cannot be verified, manufactured more This limited warranty does not cover the than four years prior to presentation for following: adjustment. • Tires submitted for ride disturbance • Tires removed from service due to improper complaints that are worn beyond the first repairs. (Continued on next page) 29 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

DISCLAIMER: THIS WARRANTY IS IN LIEU B. You must pay for taxes and any additional • EXPLOSION OF TIRE/RIM ASSEMBLY OF, AND GOODYEAR HEREBY DISCLAIMS, services you order at the time of adjustment DUE TO IMPROPER MOUNTING. ANY AND ALL OTHER WARRANTIES AND plus any additional service that may be Only specially-trained persons should mount REPRESENTATIONS, EXPRESS OR IMPLIED, unique to your application, e.g. Tire Pressure tires. When mounting tires, use safety cage INCLUDING WITHOUT LIMITATION ANY Monitoring System. and clip-on extension air hose to inflate. WARRANTY OF MERCHANTABILITY OR C. You must submit your claim on an approved • FAILURE TO MOUNT RADIAL TIRES ON FITNESS FOR A PARTICULAR PURPOSE, claim form supplied by an authorized APPROVED RIMS. AND NO OTHER WARRANTY OR Goodyear or Dunlop service facility. The form • FAILURE TO DEFLATE SINGLE OR DUAL REPRESENTATION OF ANY KIND IS MADE must be filled out completely and signed, BY GOODYEAR OR SHALL BE IMPLIED BY ASSEMBLIES COMPLETELY BEFORE where you the owner or your authorized DEMOUNTING. LAW. agent presented the tire for adjustment. LIMITATION OF DAMAGES: IN NO EVENT TIRE SPINNING. AND UNDER NO CIRCUMSTANCE SAFETY WARNINGS On slippery surfaces such as snow, mud, ice, SHALL GOODYEAR BE LIABLE TO THE Property damage, serious injury or death may etc., do not spin tires in excess of 35 mph (55 BUYER FOR ANY INDIRECT, SPECIAL, result from: kph), as indicated on the speedometer. INCIDENTAL, CONSEQUENTIAL, LOST • TIRE FAILURE DUE TO • EXCESSIVE WHEEL SPINNING. PROFIT, LOSS OF BUSINESS, LOSS OF UNDERINFLATION/OVERLOADING/ This can also result in tire disintegration or GOODWILL OR REPUTATION, PUNITIVE MISAPPLICATION. axle failure. OR OTHER DAMAGE, COST (INCLUDING Follow the vehicle Owner’s Manual or tire WARNING: Vehicle handling, traction, ride FOR REPLACEMENT TRANSPORTATION), placard in vehicle. comfort and other performance parameters EXPENSE OR LOSS OF ANY KIND. SOME • TIRE FAILURE DUE TO IMPACT DAMAGE/ may be significantly affected by a change in STATES DO NOT ALLOW THE EXCLUSION IMPROPER MAINTENANCE. OR LIMITATION OF INCIDENTAL OR tire size or type. Before replacing tires, always CONSEQUENTIAL DAMAGES, SO THE Tires should be inspected regularly by a consult and follow the vehicle Owner’s Manual ABOVE LIMITATION OR EXCLUSION MAY qualified technician for signs of damage, because some vehicle manufacturers prohibit NOT APPLY TO YOU. such as punctures or impacts. changing tire size. When selecting tires that • TIRE FAILURE DUE TO IMPROPER are different from the original equipment size HOW DO YOU OBTAIN AN REPAIRS. make certain: (1) The tires have adequate ADJUSTMENT? See Rubber Manufacturer’s Association load carrying capacity based on the vehicle A. You must present the tire to be adjusted to (RMA) established repair procedures at placard, (2) The tires have sufficient inflation an authorized Goodyear or Dunlop service www.rma.org and/or go to www.goodyear. pressure to carry the load and (3) There is facility. Tires replaced on an adjustment com for information on proper repair proper clearance with no interference points basis become the property of The Goodyear procedures. between the tire and vehicle. The consumer Tire & Rubber Company, Goodyear Dunlop must be aware to always drive safely and obey Tires North America, Ltd. or Goodyear all traffic laws. Avoid sudden, sharp turns or Canada Inc. (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 30 lane changes. Failure to follow any of these *Evidence of air loss or repeated underinflation DON’T OVERLOAD YOUR VEHICLE warnings may result in loss of control of the always requires expert inspection to determine OR TIRES vehicle, leading to an accident and serious the source of leakage and tire removal to injury or death. determine repairability. To avoid injury, NEVER Check your vehicle Owner’s Manual to determine the load limits. Overloading your TIRE CARE AND MAINTENANCE attempt to reinflate a tire that has been run severely underinflated. vehicle places stress on your tires and other GUIDE critical vehicle components. Overloading a The easiest way to help ensure satisfactory Progressive air loss may result from punctures, vehicle can cause poor handling, increased mileage and performance from your Goodyear cuts, curbing, impacts or partial bead fuel consumption and may cause tire failure. or Dunlop tires is to give them a simple but unseating. Some fitment causes for air loss are Overloading your tires can result in severe frequent (at least monthly) inspection for (1) incomplete bead seating, (2) bead tearing cracking, component separation or “blowout”. proper inflation, even treadwear, and the caused by a machine tool due to insufficient Never fit your vehicle with new tires that have presence of any damage. lubrication or improper adjustment, (3) leaking valve core or rubber valve components should less load capacity than shown on the vehicle DO MAINTAIN PROPER INFLATION be replaced when problems are detected and tire placard and remember that optimum PRESSURE IN YOUR TIRES whenever tires are replaced. rim width is important for proper tire load distribution and function. Proper inflation pressure is necessary for Always maintain inflation pressure at the level optimum tire performance, safety and fuel recommended by the vehicle manufacturer The maximum load capacity stamped on the economy. Check inflation pressures at least as shown on the vehicle placard, vehicle sidewalls of P-Metric & European Metric tires once a month and before long trips. Use an certification label or in the vehicle Owner’s is reduced by 10% when used on a light truck, accurate tire pressure gauge. Always check Manual: utility vehicle or trailer. Never fit P-Metric pressures when the tires are cold (when the or European Metric tires to light trucks that vehicle has been driven less than one mile). If Underinflation is the leading cause of tire specify LT-type replacement tires. you must check inflation when the tires are failure and may result in severe cracking, hot, add 4 psi (27 kPa) to the recommended component separation or “blowout.” It reduces cold inflation pressure. It is difficult to tell just tire load capacity, allows excessive sidewall by looking at radial tires whether they are flexing and increases rolling resistance, underinflated.* resulting in heat and mechanical damage. Maintaining proper inflation pressure is the Furthermore, when operating a vehicle single most important thing you can do to equipped with radial tires, it is difficult to promote tire durability and maximize tread life. notice when a tire has gone flat or nearly flat since the “feel” of the vehicle does not change Overinflation increases stiffness, which may significantly. deteriorate ride and generate unwanted vibration. Overinflation also increases the chances of impact damage. (Continued on next page) 31 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

DON’T SPIN YOUR TIRES any questions, have your tire Dealer inspect The Convenience (Temporary) Spare can be EXCESSIVELY them. Impacts, penetrations, cracks, knots, used in combination with the original tires bulges or air loss always require tire removal on your vehicle. You can expect a tire tread Avoid excessive tire spinning when your and expert inspection. Never perform a life of up to 3,000 miles (4,800 kilometers), vehicle is stuck in snow, ice, mud or sand. The temporary repair or use an inner tube as a depending on road conditions and your driving centrifugal forces generated by a free-spinning substitute for a proper repair. Only qualified habits. To conserve tire tread life, return the tire/wheel assembly may cause sudden tire persons should repair tires. spare to the storage area as soon as it is explosion resulting in vehicle damage and/or convenient to have the standard tire repaired serious personal injury to you or a bystander. PROPER TIRE REPAIR NOTE: or replaced. Never exceed 35 mph/55 km/h, as indicated Goodyear and Dunlop do not warrant any The Convenience (Temporary) Spare weighs on your speedometer. Use a gentle backward inspection or repair process. The repair is less than a standard tire so it’s easier to handle. and forward rocking motion to free your entirely the responsibility of the repairer and It also helps reduce the total car weight which vehicle for continued driving. Never stand near should be made in accordance with established contributes to fuel economy. or behind a tire spinning at high speeds. For Rubber Manufacturers Association (RMA) example, while attempting to push a vehicle procedures. The wheels used with the Convenience that is stuck or when an on-the-car spin (Temporary) Spare are specifically designed for balance machine is in use. TIRE PRESSURE MONITORING use with high pressure spares and should never SYSTEM ALERT be used with any other type tire. DO CHECK YOUR TIRES FOR WEAR Refer to your vehicle Owner’s Manual for more DON’T ATTEMPT TO MOUNT YOUR information on what to do if the tire pressure Always remove tires from service when OWN TIRES warning system activates. they reach two thirty-seconds of an inch Serious injury or Death may result from (2/32) remaining tread depth. All new tires THE CONVENIENCE explosion of tire/rim assembly due to improper have treadwear indicators which appear as (TEMPORARY) SPARE mounting procedures. Follow tire manufacturer’s instructions and match tire diameter to rim smooth banks in the tread grooves when they The Convenience (Temporary) Spare is wear to the two thirty-seconds of an inch diameter. Mount light truck radials on rims designed, built, and tested to the high approved for radial service. Do not apply bead (2/32) level. Many wet weather accidents engineering standards set by North America’s result from skidding on bald or nearly bald sealer. This can inhibit bead seating. Lubricate leading car manufacturers and to Goodyear beads and tire rim (including tube or flap) tires. Excessively worn tires are also more and Dunlop’s own high standards of quality susceptible to penetrations. contact surfaces. Lock assembly on mounting control. It is designed to take up a minimum machine or place in safety cage. STAND BACK DO CHECK YOUR TIRES FOR of storage space and, at the same time, fulfill and never exceed 40 psi to seat beads. Never DAMAGE the function of a spare tire when needed. The use a volatile substance or a rubber “donut” (also Frequent (at least monthly) inspection of your spare is kept in its storage space, fully inflated known as a bead expander or “O-Ring”) to aid tires for signs of damage and their general at 60 psi. To be sure it is always ready for use, bead seating. Only specially-trained persons condition is important for safety. If you have the air pressure should be checked on a regular should mount tires. basis. (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 32

DON’T MIX TIRES OF DIFFERENT NEVER FIT TIRES TO A VEHICLE FOLLOW THESE ADDITIONAL SIZES AND TYPES ON THE SAME THAT HAVE LESS LOAD CARRYING GUIDELINES AXLE CAPACITY THAN AS REQUIRED When installing only two tires, fit the tires with For optimum handling and control, BY THE ORIGINAL EQUIPMENT the deepest tread depth on the rear axle. If Goodyear and Dunlop recommend fitment MANUFACTURER radials and non-radials must be fitted to the of four (4) tires of the same type and size Examples: Many vehicles, such as large same vehicle, fit radials on rear axle. Never unless otherwise specified by the vehicle passenger vans, require Load Range E tires mix radials and non-radials on the same axle. manufacturer. as designated by the vehicle manufacturer. When fitting snow tires or all-season tires to WARNING: Before you replace your tires, Fitment of a tire, such as a Load Range D, with performance vehicles, always fit in sets of four. always consult the vehicle Owner’s Manual less carrying capacity is not allowed. It is not recommended to fit tires with different speed ratings. If tires with different speed and follow the vehicle manufacturer’s In other cases, tires of the same size may ratings are installed on a vehicle, they should replacement tire recommendations. Vehicle carry different load indexes in the service be installed with like pairs on the same axle. handling may be significantly affected by a description. You must make certain the The speed capability of the vehicle will become change in tire size or type. When selecting replacement tires fitted to the vehicle have a limited to that of the lowest speed rated tires. tires that are different than the Original load carrying capacity equal to or greater than Equipment size, see a professional installer in what the Original Equipment manufacturer Use of lift kits with some vehicle/tire order to make certain that proper clearance, specifies. combinations can cause instability. When changing tire sizes, always consult Dealer load carrying capacity and inflation pressure NOTE: is selected. Never exceed the maximum load for optimum rim width and carefully check capacity and inflation pressure listed on the Goodyear manufactured and/or marketed vehicle/tire clearances. sidewall of the tire. Always drive safely and European- Metric passenger tires and obey all traffic laws. Avoid sudden, sharp turns P-Metric passenger tires are interchangeable or lane changes. Failure to follow this warning as long as they have the same section width, may result in loss of control of the vehicle, same aspect ratio, same rim diameter. Caution: leading to an accident and serious injury or Never substitute a “Standard Load” (SL) tire death. for an Extra Load (XL) tire. If the vehicle was originally equipped with “Extra Load” (XL) When replacing tires, you must maintain the tires, replace those tires with similar sized XL outside diameter and load carrying capacity of tires. the Original Equipment tire. Inflation pressure may need to be adjusted to avoid overloading the tire. Consult the Tire & Rim Association Load and Inflation Tables, ETRTO or JATMA standards for correct load and inflation information. (Continued on next page) 33 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

RETREADED TIRES TIRE SERVICE LIFE If additional assistance is required, call the Customer Assistance Center Retreaded passenger and light truck tires Tires are designed and built to provide many are not warranted by Goodyear and Dunlop thousands of miles of excellent service. For at 1-800-321-2136 for U.S. or for any reason. Goodyear and Dunlop speed maximum benefit, tires must be maintained 1-800-387-3288 for Canada. ratings and U.S. Department of Transportation properly to avoid tire damage that may result Or write to: test compliance certifications are voided for in removal from service before the tread is Customer Assistance Center retreaded tires. worn down to minimum depth. Dept 728 DO MAINTAIN VEHICLE It is not practical to accurately predict the 1144 East Market Street SUSPENSION, WHEEL ALIGNMENT service life of any specific tire in chronological Akron, OH 44316-0001 AND BALANCE AND ROTATE YOUR time since service conditions vary widely. The TIRES serviceability of a tire over time is a function Check your vehicle’s Owner’s Manual (or your of the storage and service conditions (inflation vehicle) to determine if it is equipped with run- Lack of rotation, worn suspension parts, pressure, load, speed, road hazard injury, etc.) flat (extended mobility) tires. If your vehicle underinflation/overinflation, wheel imbalance to which a tire is subjected. Consumers should is equipped with run-flat tires, the following and misalignment can cause vibration not rely solely on the appearance of the tire, applies: or irregular tire wear. Rotate your tires but should be aware of any change in dynamic according to your vehicle manufacturer’s RUN-FLAT TECHNOLOGY EXTENDED performance such as increased air loss, noise recommendations or at maximum intervals of MOBILITY TECHNOLOGY (EMT™), or vibration, which could be a sign to remove ® 6,000 miles/10,000 km. RUNONFLAT (ROF) AND DUNLOP SELF- the tire. Therefore, it is essential to have tires, SUPPORTING TECHNOLOGY (DSST®) FOR ADDITIONAL INFORMATION, SEE including spares, inspected regularly (at least ORIGINAL EQUIPMENT TIRES THE “BE TIRE SMART/PLAY YOUR PART monthly) for proper inflation pressure, damage BROCHURE” PUBLISHED BY THE RUBBER and treadwear. IMPORTANT SAFETY INFORMATION MANUFACTURERS ASSOCIATION (RMA). FOR SERVICE ASSISTANCE OR A COPY OF THIS BROCHURE CAN BE INFORMATION, FIRST CONTACT THE OPERATIONAL MONITORING DOWNLOADED FROM THE RMA WEBSITE: NEAREST GOODYEAR OR DUNLOP The information contained in this Limited www.rma.org/publications/consumer_tire_ RETAILER. Warranty Brochure applies only to the Original information 1) For assistance in locating the nearest Equipment tires supplied with your vehicle. You must go to an authorized Goodyear or Goodyear or Dunlop Retailer, look in the In order for Goodyear Run-Flat (Extended Dunlop outlet for replacement tires and all Yellow Pages under Tire Dealers – New. Mobility Technology [EMT], RunOnFlat [ROF]) warranty service. 2) Go to www.goodyear.com for U.S. or or Dunlop Run-Flat (Dunlop Self- Supporting www. goodyear.ca for Canada. Technology [DSST]) tires to obtain the performance criteria stated within this Limited For Dunlop tires, go to www.dunloptires. Warranty, Goodyear or Dunlop Run- Flat tires com for U.S. & Canada. (Continued on next page) GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 34 must use specific parts, such as a low tire TO PROLONG TIRE LIFE DURING A SYSTEM than 40 psi (270 kPa) may be required to seat pressure monitoring system authorized by the ALERT beads. A safety cage and clip-on extension Original Equipment vehicle manufacturer. The Goodyear or Dunlop Run-Flat tire can be air hose must be used if more than 40 psi RUN-FLAT TIRE FEATURE: driven at low or zero air pressure (refer to your (270kPa) is need to seat beads. The Goodyear or Dunlop Run-Flat tire is a high vehicle Owner’s Manual for these limitations). TIRE REPAIR performance tire with a remarkable feature: To help prolong the life of a tire operating Like any other Goodyear or Dunlop speed- It can operate for limited distances with very under low-inflation conditions, drive at a speed rated, high performance tire, the Goodyear low or even no inflation pressure (refer to your as far below 50 mph (80 kph) as possible. Also, or Dunlop Run-Flat tire may be repaired to Vehicle Owner’s Manual for these limitations). drive the shortest distance possible before correct a puncture in the tread, but PROPER This is an important benefit, especially if obtaining tire service. Taking these precautions MATERIALS AND PROCEDURES MUST BE inflation loss occurs at a location where will increase the chance that your tire will be USED. Contact a Goodyear or Dunlop Run- immediately stopping your vehicle could be repairable. Flat service facility for information on proper hazardous. SERVICE AFTER A SYSTEM ALERT repairs. For the location of the nearest facility, TIRE PRESSURE MONITORING To obtain service after operating under low- call 1-800-GOODYEAR (1-800-466- 3932). SYSTEM ALERT inflation conditions, contact your Goodyear or WARNING Refer to your vehicle Owner’s Manual for more Dunlop Run-Flat service facility. Trained service Goodyear and Dunlop Run-Flat tires are information on what to do if the tire pressure personnel will inspect your tires to determine designed for use only on certain original warning system activates. if they are in need of repair or replacement. equipment wheels supplied with a properly To locate the nearest authorized Goodyear or WARNING operating low tire pressure-monitoring system. Dunlop Run-Flat service facility, call 1-800- If applied to a vehicle without a properly If the tire pressure-monitoring system signals GOODYEAR (1-800-466-3932). operating low tire pressure-monitoring an alert, follow these safety precautions to WARNING system, the tires may fail when operated in prevent a loss of vehicle control that could Because of the unique characteristics of an underinflated condition, resulting in loss of result in serious personal injury or death: Run-Flat tires, the wheels on which they vehicle control and possible serious injury or • Slow your speed. Do not exceed 50 mph are mounted and your vehicle’s tire pressure death. Application of these tires to a vehicle (80 kph). monitoring system, all tire service work other not equipped with specified operational low • Avoid hard cornering, hard braking and than routine inflation maintenance and tire pressure monitoring system constitutes severe handling maneuvers. external inspections must be performed by improper and unsafe use of this product. • Avoid potholes and other road hazards. service personnel at a Goodyear or Dunlop OPERATIONAL MONITORING Remember that when your tires have lost air Run-Flat service facility. Do not attempt to The information contained in this Limited pressure, your vehicle’s handling capability is mount or demount Run-Flat tires yourself; Warranty Brochure applies only to the Original reduced, particularly during severe maneuvers. serious injury or death could result. Only Equipment tires supplied with your vehicle. specially trained persons should mount, demount and repair Run-Flat tires, and more (Continued on next page) 35 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

In order for Goodyear Run-Flat (Extended • Avoid potholes and other road hazards. Run-Flat service facility. Do not attempt to Mobility Technology [EMT], RunOnFlat [ROF]) mount or demount Run-Flat tires yourself; Remember that when your tires have lost air or Dunlop Run-Flat (Dunlop Self- Supporting serious injury or death could result. Only pressure, your vehicle’s handling capability is Technology [DSST]) tires to obtain the specially trained persons should mount, reduced, particularly during severe maneuvers. performance criteria stated within this Limited demount and repair Run-Flat tires, and more Warranty, Goodyear or Dunlop Run- Flat tires TO PROLONG TIRE LIFE DURING A than 40 psi (270 kPa) may be required to seat must use specific parts, such as a low tire SYSTEM ALERT beads. A safety cage and clip-on extension pressure monitoring system authorized by the The Goodyear or Dunlop Run-Flat tire can be air hose must be used if more than 40 psi Original Equipment vehicle manufacturer. driven at low or zero air pressure (refer to your (270kPa) is needed to seat beads. RUN-FLAT TIRE FEATURE: vehicle Owner’s Manual for these limitations). To help prolong the life of a tire operating TIRE REPAIR The Goodyear or Dunlop Run-Flat tire is a high under low-inflation conditions, drive at a speed Like any other Goodyear or Dunlop speed- performance tire with a remarkable feature: as far below 50 mph (80 kph) as possible. Also, rated, high performance tire, the Goodyear It can operate for limited distances with very drive the shortest distance possible before or Dunlop Run-Flat tire may be repaired to low or even no inflation pressure (refer to your obtaining tire service. Taking these precautions correct a puncture in the tread, but PROPER Vehicle Owner’s Manual for these limitations). will increase the chance that your tire will be MATERIALS AND PROCEDURES MUST BE This is an important benefit, especially if repairable. USED. Contact a Goodyear or Dunlop Run- inflation loss occurs at a location where Flat service facility for information on proper immediately stopping your vehicle could be SERVICE AFTER A SYSTEM ALERT repairs. For the location of the nearest facility, hazardous. To obtain service after operating under low- call 1-800-GOODYEAR (1-800-466-3932). inflation conditions, contact your Goodyear or WARNING TIRE PRESSURE MONITORING Dunlop Run-Flat service facility. Trained service SYSTEM ALERT personnel will inspect your tires to determine Goodyear and Dunlop Run-Flat tires are Refer to your vehicle Owner’s Manual for more if they are in need of repair or replacement. designed for use only on certain original information on what to do if the tire pressure To locate the nearest authorized Goodyear or equipment wheels supplied with a properly warning system activates. Dunlop Run-Flat service facility, call 1-800- operating low tire pressure-monitoring system. WARNING GOODYEAR (1-800-466-3932). If applied to a vehicle without a properly operating low tire pressure-monitoring If the tire pressure-monitoring system signals WARNING system, the tires may fail when operated in an alert, follow these safety precautions to Because of the unique characteristics of an underinflated condition, resulting in loss of prevent a loss of vehicle control that could Run-Flat tires, the wheels on which they vehicle control and possible serious injury or result in serious personal injury or death: are mounted and your vehicle’s tire pressure death. Application of these tires to a vehicle • Slow your speed. Do not exceed 50 mph monitoring system, all tire service work other not equipped with specified operational low (80 kph). than routine inflation maintenance and tire pressure monitoring system constitutes external inspections must be performed by • Avoid hard cornering, hard braking and improper and unsafe use of this product. service personnel at a Goodyear or Dunlop severe handling maneuvers. MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 36

WHO IS COVERED • Incorrect mounting of the tire, tire/wheel worn by the current actual selling price at imbalance, or improper repair; the adjustment location or the price on the The original owner of a Michelin Passenger or current Michelin Base Price List, whichever is Light Truck tire which bears the Michelin name • Underinflation, overinflation, improper lower. This List is based on a predetermined and complete DOT identification number. maintenance or other abuse; • Mechanical irregularity in the vehicle such as price intended to fairly represent the actual WHAT IS COVERED AND FOR HOW wheel misalignment resulting in uneven or selling price of the tire. The cost of mounting, LONG rapid wear; balancing and any other service charges or applicable taxes are payable by the user. Michelin Passenger and Light Truck tires, used • Accident, fire, chemical corrosion, tire in normal service on the vehicle on which they alteration, or vandalism; WHAT THE CONSUMER MUST DO were originally fitted and in accordance with • Ozone or weather cracking. When making a claim under the terms of this the maintenance recommendations and safety warranty, the consumer must present the tire warnings contained in the Owner’s Manual WHAT MICHELIN WILL DO PASSENGER AND LIGHT to an authorized Michelin Retailer. To locate and in the Important Tire Safety Information an Authorized Tire Retailer, check the yellow Section of this booklet, are covered by this TRUCK TIRES pages under “Tire Retailers - Retail.” The vehicle warranty against defects in workmanship A tire which becomes unserviceable due to on which the tire was used should be available and material for the life of the original usable a condition covered by this warranty will be for inspection. tread, or 6 years from the date of purchase, replaced with a comparable new Michelin whichever comes first. At that time, all It is essential that you read and understand the tire, free of charge, when 2/32nds of an inch warranties, express or implied, are terminated. safety and maintenance recommendations (see (1.6mm) or less of the original tread is worn, The usable tread is the original tread down Safety Maintenance Information) for your tires. (or 25% or less, whichever is most beneficial to to the level of the tread wear indicators the user) and within 12 months of the date of CONDITIONS AND EXCLUSIONS - 2/32nds of an inch (1.6mm) of tread purchase. Mounting and balancing of tires is THIS WARRANTY DOES NOT PROVIDE remaining. Date of purchase is documented by included. The cost of any other service charges COMPENSATION FOR LOSS OF TIME, LOSS new vehicle registration or tire sales invoice. If or applicable taxes are payable by the user. OF USE OF VEHICLE, INCONVENIENCE no proof of purchase, coverage will be based OR CONSEQUENTIAL DAMAGE. TIRES on date of manufacture. When more than 2/32nds of an inch of original tread has been worn (or more than PRESENTED FOR CLAIM REMAIN THE WHAT IS NOT COVERED 25%, whichever is most beneficial to the user) PROPERTY OF THE CONSUMER AND Tires which become unserviceable due to: or after 12 months from date of purchase, the MICHELIN ACCEPTS NO RESPONSIBILITY • Road hazard injury (e.g., a cut, snag, user must pay the cost of a comparable new FOR LOSS OF, OR DAMAGE TO, TIRES bruise, impact damage, puncture, whether Michelin passenger or light truck replacement WHICH ARE IN THE CUSTODY OR repairable or not); tire on a pro-rata basis. The retailer shall CONTROL OF A MICHELIN TIRE RETAILER determine the charge by multiplying the FOR THE PURPOSES OF INSPECTION FOR percentage of the original usable tread (Continued on next page) 37 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY

WARRANTY ADJUSTMENT. IN THE EVENT For Client Assistance: 1-800-TIRE HELP OF A DISPUTED CLAIM, THE CONSUMER (800- 847-3435) - U. S. 1-800-461-8473 - MUST MAKE THE TIRE AVAILABLE FOR Canada (outside Quebec) 1-800-565-7638 FURTHER INSPECTION. - Canada (Quebec) NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RETAILER HAS THE DANGER AUTHORITY TO MAKE OR IMPLY ANY Disregarding any of the safety precautions REPRESENTATION, PROMISE OR and instructions contained in the Owner’s AGREEMENT, WHICH IN ANY WAY VARIES Manual or the Important Tire Safety THE TERMS OF THIS WARRANTY. Information in this booklet may result in tire THIS WARRANTY APPLIES ONLY IN THE failure or explosion causing serious personal UNITED STATES AND CANADA. injury or death. CONSUMER RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE. SAFETY MAINTENANCE INFORMATION Read your vehicle Owner’s Manual, the information on the sidewall of your tires, the vehicle tire information placard and the Important Tire Safety Information section of this booklet for essential safety and maintenance information. THE WARRANTOR The warrantor of Michelin Tires is Michelin North America, Inc. 1 Parkway South, P.O. Box 19001, Greenville, South Carolina 29602- 9001. CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 38

CONTINENTAL/GENERAL TIRE c. Tires branded “used” are not eligible under Light Truck Tire First 12 Months or First LIMITED WARRANTY AND this Policy. 2/32nds,(whichever ADJUSTMENT POLICY 2. WHAT IS THE ADJUSTMENT comes first). Mounting & POLICY AND FOR HOW LONG? balancing included free This Limited Warranty and Adjustment of charge. Owner pays all (the “Policy”) is issued by Continental Tire Limited warranty coverage is for a maximum applicable taxes. (Excluding North America, Inc. (the “Company”) and is period of 72 months from the date of F.E.T.) applicable for Continental/General-brand purchase* , determined by the new vehicle original equipment tires and is a promise of registration date or new vehicle sales invoice Serva-Spare No Time Limit First replacement under certain specified conditions. showing date of purchase. 1/32nd, Mounting & balancing included free This Policy applies to tires in normal service If an eligible Passenger or Light Truck or Serva- displaying adjustable conditions (see Section of charge. Owner pays all Spare tire, used in normal service, becomes applicable taxes. 4) and does not require the existence of a unserviceable from a condition other than workmanship or material related condition those listed under Section 4, during or after (B) Pro Rata Replacement Policy: in order to qualify for adjustment. THIS the time or treadwear periods shown below, Passenger/Light Truck Tires POLICY IS NOT A WARRANTY THAT it will be replaced with a comparable ** new After the “Free Replacement Policy” YOUR TIRE WILL NOT FAIL OR BECOME Continental or General brand tire according to expires (set forth in section 2A), and the UNSERVICEABLE IF NEGLECTED OR (A) and (B) below. tire is still within 72 months from the date MISTREATED. of purchase*, you will pay, on a pro rata (A) Free Replacement Policy: 1. ELIGIBILITY basis, for a comparable** new Continental Time* Treadwear or General brand replacement tire. A tire a. This Policy applies to the owner of Passenger Tire First 12 Months or First is eligible for an adjustment on a pro rata Passenger Car, Light Truck and Serva- 2/32nds, (whichever basis until the tread is worn down to the Spare tires bearing Continental and comes first). Mounting & tread wear indicators (2/32nds of an General brand name and serial numbers, balancing included free inch of tread remaining). The tire tread and operated in normal service. of charge. Owner pays all is worn out at this point and this Policy b. Eligible tires must be the original applicable taxes. ends regardless of time period. Owner equipment tires, used on the vehicle on pays all applicable taxes (including F.E.T.), which they were originally installed by the mounting and balancing charges. vehicle manufacturer.

* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T. certification date of manufacture (tire serial number) will be used. ** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy (Continued on next page) 39 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

Serva-Spare Tires Tire damage (including irregular treadwear) THIS LIMITED WARRANTY IS IN LIEU OF After the “Free Replacement Policy” expires or failure resulting from: improper mounting ALL OTHER WARRANTIES, EXPRESS OR (set forth in section 2A), no adjustment will be or demounting, damaged rim, wheel IMPLIED, INCLUDING, BUT NOT LIMITED made. alignment, tire trueing, chain damage, brakes TO, WARRANTIES OF MERCHANTABILITY 3. HOW A PRO RATA PRICE IS or any similar mechanical problem, extreme OR FITNESS FOR A PARTICULAR PURPOSE. temperature exposure, misuse, negligence, and NO OTHER WARRANTIES, EXPRESS OR CALCULATED abusive driving such as tire spinning, racing IMPLIED, INCLUDING, BUT NOT LIMITED The replacement tire price will be determined or accident damage. Tire failure resulting TO, WARRANTIES OF MERCHANTABILITY by multiplying the percentage of the usable from intentional alterations: such as adding a OR FITNESS FOR A PARTICULAR PURPOSE, tread worn by the Retailer’s Selling Price white inlay on a blackwall or sealant materials. ARE MADE OR INTENDED BY COMPANY. (excluding all applicable taxes) at the time of Age Conditions: Weather checking/cracking COMPANY DISCLAIMS ALL IMPLIED the adjustment or the Continental/General coverage is for a maximum period of 48 WARRANTIES, INCLUDING WARRANTIES brand current published Adjustment Base months from the date of purchase. OF MERCHANTABILITY OR FITNESS Price, whichever is lower. The usable tread b. General Exclusions - FOR A PARTICULAR PURPOSE. ANY is the original tread down to the tread wear IMPLIED WARRANTIES, INCLUDING, BUT indicators (2/32nds of an inch of tread Tire(s) submitted for an adjustment in service NOT LIMITED TO, ANY WARRANTY OF remaining). The Adjustment Base Price is for longer than 72 months from date of MERCHANTABILITY OR FITNESS FOR A intended to fairly represent a Retailer’s Selling purchase*, are not covered by this policy. PARTICULAR PURPOSE, ARE LIMITED IN Price for the same or comparable tire. Tire(s) on any vehicle registered and normally DURATION TO THE DURATION OF THIS 4. WHAT IS NOT COVERED BY THE operated outside the United States and WRITTEN WARRANTY. SOME STATES DO ADJUSTMENT POLICY Canada are not covered under this Policy. For NOT ALLOW LIMITATIONS ON HOW LONG tires on vehicles normally operated outside AN IMPLIED WARRANTY LASTS, SO THE a. The following conditions are not covered: the United States and Canada, see the ABOVE LIMITATION MAY NOT APPLY TO Road Hazard: Cuts, snags, punctures, bruises nearest Continental or General Tire retailer or YOU. or impact breaks and any damage caused by distributor for local coverage. NO COMPANY EMPLOYEE OR RETAILER puncture or tire repair. Ride/Vibration: After Tire(s) transferred from the vehicle on which HAS THE AUTHORITY TO MAKE ANY “Free Replacement Policy” (set forth in section they were originally installed are not covered WARRANTY, REPRESENTATION, PROMISE 2A) expires. under this Policy. OR AGREEMENT ON BEHALF OF Tire Damage or Failure Resulting From Company does not offer tread wearout COMPANY EXCEPT AS STATED IN THIS Improper Operation or Maintenance: Load, coverage up to a predetermined mileage LIMITED WARRANTY. speed, and inflation practices causing excessive under this Policy. Tire(s) used in racing related operational temperatures to exceed the tire activities or competitive events are not covered capabilities. by this Policy.

(Continued on next page) CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 40

TO THE EXTENT PERMITTED BY LAW, or one of the “800” numbers shown under COMPANY DISCLAIMS LIABILITY FOR “For Client Assistance.” To be eligible for the SAFETY WARNING ALL CONSEQUENTIAL AND INCIDENTAL terms of this Policy, you need to present your Disregarding any of the safety precautions DAMAGES. THE REMEDIES SET FORTH IN new vehicle registration form or new vehicle and instructions contained in the Owner’s THIS LIMITED WARRANTY ARE THE SOLE sales invoice showing date of purchase. Tires Manual or the Important Tire Safety AND EXCLUSIVE REMEDIES FOR BREACH replaced on an adjustment basis become the Information in this booklet may result in tire OF WARRANTY. SOME STATES DO NOT property of Company. You will be required to failure or explosion causing serious personal ALLOW THE EXCLUSION OR LIMITATION sign the Company Limited Warranty Claim injury or death. OF INCIDENTAL OR CONSEQUENTIAL Form or retailer replacement sales receipt. DAMAGES SO THE ABOVE LIMITATIONS You are responsible for payment of all OR EXCLUSION MAY NOT APPLY TO YOU. applicable taxes demounting, mounting and THIS WARRANTY GIVES YOU SPECIFIC balancing charges set forth under this Policy. LEGAL RIGHTS, AND YOU MAY ALSO HAVE You are also responsible for payment of local OTHER RIGHTS WHICH MAY VARY FROM tire-disposal fees and any parts or service STATE TO STATE. regardless of mileage or months of service. This 5. COMPANY’S OBLIGATIONS includes payment for tire rotation, alignment, towing, road service, valve stems and tire Any replacement qualifying under this repairs. Adjustment Policy will be made by any Continental or General brand authorized Owner is responsible for maintaining proper retailer or vehicle retailer authorized to handle tire air pressure and for proper maintenance of Continental or General brand tire adjustments. the tire. Company will replace the tire pursuant to the THE WARRANTOR terms of this Adjustment Policy. The warrantor of Continental and General 6. OWNER’S OBLIGATIONS brand tires is Continental Tire North America, To make a claim under this Policy concerning Inc., 1830 McMillan Park Drive, Fort Mill, SC any tire which is covered by this Policy, you 29707. must present your claim with the tire to any For Client Assistance: Continental or General brand tire retailer or vehicle retailer authorized to handle 1-800-847-3349 (Nationwide) Continental/General brand tires. For the 1-800-461-1776 (In Canada) nearest Continental or General brand tire http://www.generaltire.com retailer, check the Yellow Pages, or use the Continental or General brand Internet address, http://www.continentaltire.com 41 IMPORTANT TIRE SAFETY INFORMATION¹

Any tire, no matter how well constructed,may CHECKING PRESSURE WHEN LOAD LIMITS fail due to improper maintenance or TIRES ARE HOT DO NOT OVERLOAD. DRIVING ON ANY service factors. This could create a risk of property damage and serious or fatal injury. If you must add air when your tires are hot, OVERLOADED TIRE IS DANGEROUS. Never Disregarding any of the safety precautions add four pounds per square inch (psi) (28kPa) load your tires beyond the load carrying limits and instructions contained in this manual above the recommended cold air pressure. molded into the sidewall of the tires or the may result in tire failure or explosion causing Recheck the inflation pressure when the tire maximum vehicle load limit as shown on the serious personal injury or death. For your is cold. vehicle tire data placard, whichever is less. safety, comply with the following: For Example Only: Overloading causes heat to build up which can lead to sudden tire failure and serious TIRE INFLATION Gauge reading of hot tire: 32psi personal injury. Keep tires inflated to the pressures If recommended pressure is: 30psi recommended on the tire data placard. (See SPEED LIMITS AND SPEED RATED your Owner’s Manual for location.) These Desired gauge reading of hot tire 30 + 4psi = TIRES 34psi inflation pressures must be maintained as HIGH SPEED DRIVING CAN BE a minimum. However, do not exceed the Check cold pressures as soon as possible, at DANGEROUS. Never operate your vehicle maximum pressure rating indicated on the tire least by the next day. Never “bleed” air from in excess of lawful speeds or the maximum sidewall. hot tires as your tire will be underinflated. Use speeds justified by the driving conditions. CHECK INFLATION PRESSURES ON ALL an accurate tire gauge to check pressures. Excessive speeds or racing can cause heat YOUR TIRES, INCLUDING THE SPARE, Never allow children to air up tires. buildup in a tire leading to possible failure and WHEN TIRES ARE COLD, AT LEAST ONCE DRIVING ON ANY TIRE THAT DOES serious personal injury. A MONTH BEFORE DRIVING. NOT HAVE THE CORRECT INFLATION Correct inflation pressure is especially Failure to maintain correct inflation may PRESSURE IS DANGEROUS. For important. However, at high speeds, even result in improper vehicle handling and may replacement tires, the correct inflation with the correct inflation pressure, a road cause rapid and irregular tire wear, sudden tire pressure will be provided by your tire retailer. hazard, for example, is more difficult to avoid destruction, loss of vehicle control and serious If not, refer to the vehicle decal. and if contact is made, there is a greater personal injury. Therefore, inflation pressures Underinflation produces extreme flexing of chance of causing tire damage than at the should be checked at least once a month and the sidewalls and builds up heat which may lower speed. Moreover, driving at high speed always prior to long distance trips. result in sudden tire destruction and serious reduces the reaction time available to avoid Pressures should be checked when tires are personal injury. Overinflating can cause the accidents and bring your vehicle to a safe cold. The tires are cold when your vehicle tire to be more susceptible to impact damage. stop. If you see any damage to a tire or wheel, has been driven less than a mile at moderate replace it with your spare tire and see your speed after being stopped for three or more tire retailer at once. hours. 1 Provided by and published at the request of the tire manufacturers/warrantors. (Continued on next page) IMPORTANT TIRE SAFETY INFORMATION¹ 42

Tire speed ratings do not imply that a vehicle SPEED RATINGS are based on laboratory tests which relate can be safely driven at the maximum speed †Speed S p e e d to performance on the road, but are not for which the tire is rated. In addition, some applicable if tires are underinflated, overloaded, damages or improper repairs may cause a Maximum worn out, damaged, altered, improperly speed-rated tire to lose its speed rating. Rating mph km/Hr repaired, or retreaded. Furthermore, tire speed Exceeding the tire’s maximum speed rating M 81 130 ratings do not imply that vehicles can be safely will cause the tire to build up excessive heat N 87 140 driven at the maximum speed for which the tire which can cause tire damage that could result is rated, particularly under adverse road and in sudden tire destruction and rapid air loss. P 93 150 weather conditions or if the vehicle has unusual Failure to control a vehicle with sudden air loss R 99 160 characteristics. Most highway passenger can lead to an accident. In any case, you should R 106 170 tires that do not have a speed symbol in the not exceed reasonable speeds as indicated by sidewall have a maximum speed rating of 105 the legal limits and driving conditions. S 112 180 mph. Light truck highway tires that do not SPEED SYMBOLS -are shown on the sidewall T 118 190 have a speed symbol on the sidewall of the tire of some tires. The following table shows the H 130 210 have a maximum speed of 87 mph. Some light maximum speed corresponding to the symbol. truck tires may have higher maximum speeds; W 168 270 consult your tire retailer. The speed and other Y 186 300 ratings of retreaded tires are assigned by the V* 149 240 retreader and voids the original manufacturer’s ratings. Z** 149 240 IMPORTANT: In order to maintain the speed *Some V (or VR) rated tires may have a speed capability of the vehicle, replacement tires capacity of greater than 149 mph (240 km/h). must have speed ratings equal to or higher Consult your tire manufacturer for maximum than those fitted as original equipment (as speed ratings if your vehicle capability exceeds indicated on the vehicle placard or Owner’s this speed. Manual). If tires with lower speed ratings are **Z (or ZR) rated tires are designed for use fitted, the speed capability of the vehicle will be on cars with maximum speed capabilities lowered to the maximum speed capability of in excess of 149 mph (240 km/h). Consult the replacement tire as indicated on the above your tire manufacturer for maximum speed table. capabilities. Remember...High speed driving can be †Although a tire may be speed rated, we do dangerous and may be damaging to your tires. not endorse the operation of any vehicle in And...When driving at highway speeds, correct an unsafe or unlawful manner. Speed ratings inflation pressure is especially important. (Continued on next page) 43 IMPORTANT TIRE SAFETY INFORMATION¹

Contact the manufacturer of your tires for All tires will wear out faster when subjected is underinflated or damaged, deflate, remove their position and assistance on the repair of to high speeds as well as hard cornering, rapid the tire and rim assembly and replace it with speed-rated tires. When you are replacing tires starts, sudden stops, frequent driving on roads your spare. If you cannot detect a cause, have that have a speed rating, you must replace which are in poor condition, and off-road use. the vehicle towed to the nearest vehicle or tire with tires of the same or higher speed rating Roads with holes and rocks or other objects retailer to have the vehicle inspected. if the speed capability of the vehicle is to be can damage tires and cause misalignment of REPAIRING, MOUNTING AND maintained. your vehicle. When you drive on such roads, DEMOUNTING OF TIRES VISUAL INSPECTION drive on them carefully and slowly, and before driving again at normal or highway speeds, Do not attempt to repair, mount or demount a INSPECT YOUR TIRES. DO NOT DRIVE ON A examine your tires for any damage, such tire yourself. Tire changing can be dangerous DAMAGED TIRE OR WHEEL. Check your tires as cuts, bulges, penetrations, unusual wear and must be done by professionally trained frequently for scrapes, bulges, separations, patterns, etc. persons using proper tools and procedures cuts, snags, cracks, penetrations or excessive TREAD WEAR INDICATORS (WEAR BARS): as specified by the Rubber Manufacturers localized wear from hard braking. Also check Tires contain Tread Wear Indicators (Wear Association (RMA). Follow these mounting for abnormal tire wear, particularly on the Bars) in the grooves of the tire tread which recommendations. Your tires should be edges of the tire tread which may be caused show up when only 2/32nds of an inch mounted on wheels of correct size and type by misalignment or underinflation. Impacts (1.6mm) of tread is remaining. At this stage, and which are in good, clean condition. Bent, can damage the inner portion of the tire your tires must be replaced. Tires worn beyond chipped or rusted wheels may cause tire without being visible on the outside. If damage this stage are dangerous. damage. The inside of the tire must be free can be seen on the tires or wheels, or if you from foreign materials. Have your retailer suspect that possible impact damage may HAZARDS check the wheels before mounting new tires. have occurred, replace with spare at once and Objects in the road that threaten a tire should Mismatched tires and rims can explode during have your tire store or retailer inspect your be safely avoided. These objects are potholes, mounting. Also, mismatched tires and rims can tires immediately. Use of a damaged tire could glass, metal, rocks, wood debris and the result in dangerous tire failure on the road. If result in tire destruction. When inspecting like. Unavoidable contact should prompt a a tire is mounted by error on the wrong-sized your tires, including the spare, check your air thorough tire inspection. rim, do not remount it on the proper rim - pressures. If your pressure check indicates scrap it. It may be damaged internally (which that one of your tires has lost pressure of two You may not always recall hitting an object is not externally visible) by being dangerously pounds or more, look for signs of penetrations, that can damage or injure your tires. If while stretched and could fail on the highway. valve leakage, or wheel damage that may driving your vehicle experiences any unusual Old valves may leak. When new tubeless tires account for the air loss. vibrations, ride disturbance or noise and/or you suspect that possible damage to the tires or are mounted, have new valves of the correct vehicle has occurred, DO NOT JAM OR LOCK type installed. Tubeless tires must be mounted YOUR BRAKES! Rather reduce your speed and only on wheels designed for tubeless tires, i.e., drive with caution until you can safely pull off wheels which have safety humps or ledges. the road. Stop and inspect the tires. If the tire (Continued on next page) IMPORTANT TIRE SAFETY INFORMATION¹ 44

Never perform a temporary repair, use an replaced. If any tire has sustained a puncture, TIRE SPINNING innertube or inject sealant as a permanent have the tire inspected internally by a tire Never spin your tires above a speedometer substitute for a proper repair. Only qualified retailer for possible damage that may have reading of 35 mph (55 km/h) if your vehicle persons should repair tires. occurred. becomes stuck. The centrifugal force Be sure that all your valves have suitable valve Improper mounting and inflation procedures generated by the free spinning tire/wheel caps. This will keep valve cores clean and clear can cause an explosion of the tire/rim assembly may cause a sudden tire explosion, and guard against leakage. assembly. Only specially trained persons should resulting in vehicle damage and/or serious REPAIRS - WHENEVER POSSIBLE, SEE perform these tasks. Contact your tire store or personal injury or death. Never allow anyone A TIRE RETAILER AT ONCE. Some tire retailer for assistance. to stand near or behind a tire spinning at high manufacturers do not warrant any inspection CAUTION - Never, under any circumstance, speed while attempting to push a vehicle that or repair process. The repair is entirely the introduce a flammable substance into a tire. is stuck. When in mud, sand, snow, ice or other slippery conditions, do not indulge in excessive responsibility of the repairer. Punctures in WHEEL ALIGNMENT AND BALANCING the tread of a passenger tire which do not wheel spin. In such conditions, with automatic exceed 1/4 of an inch (6mm) in diameter can Wheel alignment and balancing are important transmission vehicles, by accelerating the usually be repaired by following the Rubber for safety and maximum mileage from your engine excessively, it is possible to spin one of Manufacturer’s Association (RMA) Passenger tires. Check how your tires are wearing at the drive tires beyond its speed capability. This and Light Truck Repair procedures. Contact least once a month. If your tires are wearing is also true when balancing a drive tire/wheel the manufacturer of your tires for its position unevenly, such as the inside shoulder of the assembly using the engine of the vehicle to and assistance as to the acceptable location tire wearing faster than the rest of the tread, spin the wheel. for a proper repair and the repair of speed or if you detect excessive vibration, your TIRE TREAD vehicle may be out of alignment or balance. rated tires. Do not use plug repairs. They may Tires must be replaced when the depth of cause further damage to the tire. They are not These conditions not only shorten the life of your tires, but adversely affect the handling the tread reaches 2/32 inch (1.6 mm). Tires always air tight and the plug may fail. Do not are manufactured with tread wear indicators exceed posted speed limits on any repaired tire. characteristics of your vehicle which could be dangerous. If you detect irregular wear or molded into the tire grooves which indicate Certain tire manufacturers speed ratings are tread wearout. As tires approximate 2/32 inch voided if the tire is repaired. vibration, have your alignment and balance checked immediately. Tires which have been (1.6 mm) wearout, the tread gauge becomes Although a tire was properly repaired, internal run underinflated will show more wear on the thinner and more vulnerable to the effects structural damage resulting from the puncture shoulders than in the center of the tread. of road hazards. Also, worn tires are more may have occurred. subject to hydroplaning, which can cause loss HARD BRAKING Sometime later the damage may cause the tire of control. Therefore, visual tire inspection You must inspect your tires after any hard becomes more crucial as the tires wear out. to be removed from service. braking circumstances or after tires have slid If the tire has a puncture in the tread which on the pavement. This can cause a flat spot in exceeds 1/4 inch (6mm), the tire must be a section of the tire tread. (Continued on next page) 45 IMPORTANT TIRE SAFETY INFORMATION¹

WORN TIRES four (4) for optimum mud & snow traction REPLACING TWO TIRES and maintenance of vehicle handling Never drive on worn tires. Tires should be If your vehicle was originally equipped with characteristics. If you do not, it may adversely replaced by trained personnel when 2/32nds four tires that were the same size and you are affect the safety and handling of your vehicle. of an inch tread depth remains, as indicated only replacing two of the four tires, install the It is also important to check the vehicle by the tread wear indicators molded into the new tires on the rear axle. Placing new tires Owner’s Manual before mixing or matching tread grooves. In most states, it is illegal to on the front axle may cause loss of vehicle tires on 4-wheel drive vehicles as this may drive with less than 2/32nds of an inch of control in some driving conditions and cause require special precautions. tread remaining. an accident and personal injury. Please refer to your Owner’s Manual for more TIRE MIXING information on tire replacement precautions. TRAILER TOWING For best performance select tires similar in TIRE ROTATION If you anticipate towing a trailer, you should size and load rating to the original equipment see a tire retailer for advice concerning the tires. It is recommended that the same size Tires on your Infiniti vehicle should be rotated correct size of tire and pressure. Tire size and and type of tire be used on all four wheel every 7,500 miles or as irregular wear pressure will depend on the type and size of positions. In certain tires, casing ply material develops. If irregular wear becomes apparent the trailer and hitch utilized, but in no case and ply construction may vary as indicated or if the wear rate on the tires is perceptibly must the maximum cold inflation pressure or on the sidewall of the tire. When changing uneven, the tires should be rotated in such the tire load rating be exceeded. Check the tire or replacing tires, it is preferred that all four a way to alleviate the problem. Check your decal and your Owner’s Manual for further tires are the same construction type (i.e., vehicle for any mechanical problems and recommendations on trailer towing. High Performance, All Season, Mud & Snow) correct if necessary. Any rotation pattern or TIRE ALTERATIONS and construction (Radial or Bias Ply). Before procedure may be followed including those mixing tires of different types on a vehicle in indicated in the Owner’s Manual. Some tires Do not perform any alterations on your tires. any configuration, be sure to check the vehicle have arrows on the sidewall showing the Alterations may prevent proper performance, Owner’s Manual for its recommendations. direction in which the tire should turn. When leading to tire damage, which can result in an rotating this type of tire, care must be taken accident. Tires which become unserviceable Tires which meet the Rubber Manufacturer’s to maintain the proper turning direction as due to alterations such as truing, whitewall Association (RMA) definition of mud and indicated by the arrows. Some vehicles have inlays, addition of balancing or sealant liquids, snow tires are marked M/S, M+S, M&S. On different tire sizes specified for front and rear may be excluded from warranty coverage. such tires, this designation is molded into the axles. Tires on these vehicles should not be Consult your tire warranty. sidewall. Tires without this notation are not rotated side to side (unless they are non- recommended for mud and/or snow driving. directional). Where a temporary type spare tire If snow tires are needed, it is necessary is available, it should not be included in the tire to select tires equivalent in size and load rotation schedule. Such tires are intended for rating to the original equipment tires. temporary use only. Always fit performance snow tires in sets of (Continued on next page) IMPORTANT TIRE SAFETY INFORMATION¹ 46

8) The high-pressure spare tire should not be HIGH PRESSURE TEMPORARY To Avoid Damage to your Tires and Possible used with any other rim nor should standard SPARE TIRES Accident: tires, wheel covers, or trim rings be used on • Check tire pressure at least once a 1) The high-pressure spare tire in your Infiniti the high-pressure spare tire rim which was month when tires are cold and before vehicle is designed for temporary use originally installed. only and must not be used continually as long trips. a regular tire. The standard tire should 9) When the tread wear indicator appears on • Do not underinflate/overinflate. be repaired and/or replaced as soon as the tire, replace it only with the same type • Do not overload. possible. spare tire. • Drive at moderate speeds, observe legal limits. 2) Avoid driving over obstacles that may 10) Do not enter an automatic carwash with a • Avoid driving over potholes, obstacles, damage the tire through impact or cutting, temporary spare tire fitted. curbs or edges of pavement. such as potholes, glass, metal, etc. 11) Do not make a sharp turn or apply the • Avoid excessive wheel spinning. brakes suddenly when driving on a high- 3) Speed must not exceed 50MPH (80km/h) • If you see any damage to a tire, pressure temporary spare. for non-speed-rated temporary spare tires. replace with spare and see the tire 4) Temporary spare tires have a limited Note: manufacturer’s retailer or your Infiniti treadlife which can vary depending on road When using any temporary type spare tire, retailer. conditions and your driving habits. The be sure to follow the vehicle Owner’s Manual spare tire should be returned to the trunk as instructions. For further information, the Consumer Tire soon as the standard tire can be repaired or TIRE STORAGE Guide on passenger tire care, safety and replaced. mileage performance is available in the United All tires should be stored in a cool dry place 5) Because the high-pressure spare tire was States by writing the Tire Industry Safety indoors so that there is no danger of water specifically designed for your car, it should Council, Box 1801, Washington, D.C. 20013. collecting inside them. not be used on any other vehicle. When tires are stored they should be stored 6) Do not use snow chains on your high- in a cool place away from sources of heat pressure spare. This could cause damage to and ozone such as hot pipes and electric your vehicle. generators. Be sure that surfaces on which 7) Check the tire’s cold inflation pressure tires are stored are clean and free from grease, monthly and maintain at 60psi (4.2kg/cm2) gasoline or other substances which could even when not in use. deteriorate the rubber. (Tires exposed to these materials during storage or driving could be subject to sudden failure.) 47 INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS

ROADSIDE ASSISTANCE are transferable with the resale of the vehicle ON-SITE AND TOWING SERVICE for the time remaining on the original Infiniti As part of the Infiniti Total Ownership Depending on the type of vehicle problem you new vehicle limited warranty coverage period. Experience®, Roadside Assistance is available are experiencing, the Roadside Assistance Roadside Assistance is available throughout to you, 24 hours a day, 365 days a year, for Representative will determine the appropriate the Continental United States and Canada. emergency roadside assistance should the roadside assistance and/or flatbed (towing) need arise for any of the following items: HOW TO USE ROADSIDE ASSISTANCE service to be dispatched. In most cases, minor disablement services such as flat tire change, • Mechanical Breakdown Should one of the disablements listed above occur, simply call the toll free number, lock-out service, out-of-gas delivery, battery • Flat Tire 1-800-662-6200, and advise the Roadside boost, etc., can be performed onsite so that • Dead Battery Assistance Representative of your name, the you can be on the road again as soon as vehicle identification number (VIN) of your car, possible. There is no charge for the dispatch • Accident/Collision (One-way tow – loaner of onsite or towing service. Any charges for vehicle not included) your location, and the nature of the problem. (When travelling in Canada call 1-800-835- the replacement of keys, gas or non-warranty • Out of Gas 0221.) The VIN can be found imprinted on items will be your responsibility at the time of • Lock-out service a plate affixed to the upper dashboard on the repair or service. All Roadside Assistance services are provided the driver’s side of your Infiniti. The VIN is Whenever possible, flatbed (towing) service exclusively by Cross-Country Motor Club, also printed on the permanent Infiniti Total will be dispatched for mechanical disablements ® Inc., Boston, Massachusetts 02155, except Ownership Program card which will be sent or accident/collisions which render the vehicle in Alaska, California, Oregon, Wisconsin and to you approximately 6 weeks after purchase inoperative. There is no charge for the towing Wyoming, where services are provided by of your new Infiniti. service. Roadside Assistance will arrange to Cross-Country Motor Club of California, Inc., transport the vehicle to the nearest Infiniti Boston, Massachusetts 02155. retailer, if one is located within 250 miles, or to another authorized alternate service COVERAGE facility. Warranty covered repairs will be Roadside Assistance is provided for all Infiniti provided for under the terms of the applicable vehicles from the date the vehicle is delivered express Infiniti limited warranty. However, any to the first retail buyer or otherwise put into nonwarranty or accident/collision repairs will use, whichever is earlier, for a period of 48 be your responsibility. months, without regard to mileage. NOTE: Roadside Assistance is available to anyone You may be required to sign a receipt at the operating the Infiniti vehicle with the time of disablement to acknowledge receipt of authorization of the owner. [For purpose of the Roadside Assistance service rendered. Roadside Assistance benefits, “owner” includes the lessee of a leased vehicle.] These services (Continued on next page) INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS 48

EXCLUSIONS EMERGENCY TRAVEL EXPENSE/TRIP warranty basic coverage period, subject to Roadside Assistance is not a warranty and INTERRUPTION BENEFITS availability and the eligibility requirements is not provided under any Infiniti or Nissan If you experience a mechanical breakdown listed below. warranty, but is a service which is provided more than 100 miles from your primary The Eligibility Requirements for an Infiniti to you as part of the Infiniti Total Ownership residence, you may be eligible for the following Courtesy Vehicle are as follows: Experience® to minimize any unforeseen reasonable trip interruption benefits: • Only available during the 4 years/60,000 vehicle operation inconvenience. Potential • Meals mile Infiniti New Vehicle Limited Warranty liability is expressly limited to the cost of basic coverage period. the listed benefits and does not extend to • Lodging incidental or consequential damages such • Substitute transportation • You must be 21 years of age or older with a valid U.S. driver’s license. as loss of use inconvenience, loss of pay, or • Costs to reunite the vehicle and owner, after commercial loss. warranty repairs have been completed. • You must provide proof of primary insurance. Roadside Assistance benefits exclude any The Roadside Assistance Representative, (toll • You must schedule the service appointment costs related to repairs, parts replacement, free number 1-800-662-6200), will explain in advance.* labor, etc. which are incurred as a result of Emergency Travel Expense/Trip Interruption • Other restrictions apply to loan car including accident/ collision, vehicle abuse, racing, benefits in detail and provide authorization mileage use and days use limitations.** vandalism or other items not covered by the of appropriate benefits. (When travelling *Depending upon availability, exceptions to Infiniti New Vehicle Limited Warranty. Also in Canada, call 1-800-835-0221.) In some the service appointment requirement may be excluded are services for snow tires, repair situations you may be required to pay for made in the event your vehicle is inoperable to studs, mounting or demounting of snow these benefits initially. If so, the representative due to unexpected mechanical failure. In such chains, and any fines, fees or taxes which are will provide instructions for reimbursement a circumstance the participating Infiniti retailer associated with impound towing as a result of procedures. You must keep records of these will strive to provide you with a Service Loan actual or alleged violation of any expenses and submit them upon request. Car if possible. laws or regulations. Emergency Travel Expense/Trip Interruption Benefits are not available for accident/collision ** Ask your retailer for details. and/or other nonwarrantable disablements. Note: This program is NOT a warranty, and is INFINITI COURTESY VEHICLE NOT part of the Infiniti New Vehicle Limited Warranty, but rather a benefit of The Total As part of The Infiniti Total Ownership Ownership Experience®. This program is ® Experience , a participating Infiniti retailer subject to change without notice at any time. will provide you with a complimentary Infiniti Courtesy Vehicle when you present your Infiniti vehicle for warranty repair to a participating Infiniti retailer during the new vehicle limited 49 INFINITI ELITE EXTENDED PROTECTION PLAN

Elite Protection Program®

LONG TERM PROTECTION FOR Just a few of its major features: YOU SIMPLY CAN’T GET BETTER YOUR INFINITI... 1. With Infiniti Elite® Extended Protection LONG-TERM PROTECTION For extra peace of mind, you can choose from Plan, you can choose coverage for up to 8 FOR YOUR MONEY THAN WITH a full suite of Infiniti Elite® Assurance Products years/120,000 miles to help guard against INFINITI ELITE®! to protect your investment in new or pre- rising repair costs. For details, please contact your authorized owned Infiniti vehicles, including: Extended 2. Repairs are performed at participating Infiniti Dealer, visit infinitiusa.com or complete Protection Plan, Prepaid Maintenance Plan, Infiniti dealerships throughout the U.S., the attached business reply card (no postage Tire & Wheel Protection Plan, Theft Protection excluding U.S. Territories. Repairs at these necessary) and mail it to: Plan, Key Replacement Plan, and our bundled dealerships are performed by factory- Infiniti Elite® Protection Program Platinum Protection Plan that provides Tire trained technicians using Genuine Infiniti or Headquarters P.O. Box 685004 and Wheel Road Hazard Protection, Paintless Infiniti-approved new or remanufactured Franklin, TN 37068-9965 Dent Repair Windshield Repair and Emergency parts to maintain your vehicle in top running We will send you a complete information Roadside Assistance. condition. packet — the quicker you act, the sooner you Backed by Infiniti and designed exclusively for 3. Payment-free service, other than your can enjoy the full protection of an Infiniti Elite® Infiniti owners, our Extended Protection Plan deductible (if applicable). Dealers are paid service contract. and Prepaid Maintenance Plan are available directly by Infiniti. NOTE: in a variety of coverage levels and time and 4. All Infiniti Elite® Extended Protection Plans Infiniti Elite® service contracts for Infiniti mileage intervals, enabling you to customize are transferable to subsequent owners, thus vehicles can only be purchased from an a plan to suit your personal driving habits and ensuring flexibility of your investment and authorized Infiniti dealership. Vehicles length of ownership. Infiniti Elite® Assurance helping to enhance the resale value of your in-service less than 6 months and have less Products provide you with quality long-term Infiniti. than 6,000 miles are eligible for a new Infiniti Elite® service contract. Pre-owned plans are protection and enhanced peace of mind. 5. Customer assistance is available throughout available at the time of sale for vehicles within the U.S. at any Infiniti dealership, or by ten (10) model years and fewer than 100,000 calling 1-800- 662-6200. 6.0% financing actual vehicle miles, or post-sale if the vehicle is is available for qualified applicants for still under the factory New Vehicle Powertrain Extended Protection Plans and Prepaid Limited Warranty (6 years/70,000 miles). See Maintenance Plans. your local Infiniti dealer for details. MEMO MEMO MEMO MEMO MEMO MEMO OWNER INFORMATION

Owner’s Name

Address

City State Zip Code

VEHICLE INFORMATION

Vehicle Identification Number

Miles Date of Delivery Mileage at Delivery

Selling Dealer Name

Address

City State Zip Code

INFINITI ELITE EXTENDED PROTECTION PLAN INFORMATION

Policy No. Expiration Date

Months of Coverage Expiration Mileage

Infiniti Extended Protection Plan coverage must be confirmed. See your Agreement for details.

ODOMETER REPLACEMENT

Date Mileage Miles

Dealer Name

Address

City State Zip Code Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized Infiniti dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know of any remaining warranty coverage. Printing : October 2017 Publication No.: WB18EA IALLU2 Printed in the U.S.A.