Program Benefits a Short Description of All Program Benefits “A Truly Great Product Is Ultimately Defined by the Customer Experience.”
Total Page:16
File Type:pdf, Size:1020Kb
Program Benefits A Short Description of All Program Benefits “A truly great product is ultimately defined by the customer experience.” True Coverage Coverage for exclusions that commonly create problems. Use this comparison chart to see how RoadVantage coverages stack up against other providers. Your Coverage RoadVantage Provider:________________________________ Tire & Wheel 1 Cosmetic Coverage: Alloy, Chrome/Clad Wheels x or Tire & Wheel 2 Cosmetic Coverage: Wheel Covers (Hubcaps) x or Tire & Wheel 2 Cosmetic Damage - Wheel Replaced if not Repairable x or Tire & Wheel Construction Zones x or Tire & Wheel Tire Pressure Monitor Sensors x or Tire & Wheel Snow Tires x or Tire & Wheel Car Wash x or Tire & Wheel Aftermarket Wheels Meeting 2 Manufacturer’s Specs or with no surcharge x Dent & Ding 2 Hail Damage Benefit x or Dent & Ding Horizontal and Vertical Panels x or Dent & Ding Up to 4 inches vs. 2 inches x or Key Replacement Per Occurrence vs. Aggregate x or Key Replacement Additional Keys Replaced x or 7-Year Terms x or All Programs No Limits x or 1 Included in Plus programs. 2 Included in Preferred programs. PreferredPlus Bundles Compared Coverage Options PreferredPlus Bundles PreferredPlus PreferredPlus Care Tire & Wheel Repair/Replacement w/TPMS Cosmetic Wheel Repair/Replacement Dent & Ding Repair w/Hail Windshield Repair 24-Hour Roadside Assistance Key Replacement Wheel Covers Aftermarket Wheels Curb Damage Interior/Exterior Repair Chrome & Chrome Clad Wheels Program availability varies by state. Please contact your Regional Vice President for details. PreferredPlus & PreferredPlus Care F&I PRODUCTS AND SOLUTIONS Protection Programs Drive Higher Profits on Retail Sales and Leases. The addition of Our newest PreferredPlus Protection program Interior/Exterior Repair takes our already best-in-class program to the next level. Not only has RoadVantage makes for our most reduced exclusions and upgraded coverage, comprehensive bundle now we have enhanced our already best-in- coverage yet. class PreferredPlus Protection program by adding Interior/Exterior Repair. This added coverage also makes this program an ideal solution for lease customers—it’s better than a typical lease “wear & tear” program because it provides benefits to customers during the life of their lease, rather than just at the lease end. Another industry first from RoadVantage. Toll Free: 855.955.ROAD (7623) • www.roadvantage.com Protection Programs © Copyright 2016, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited. PreferredPlus Protection programs offer a complete solution for retail sales AND lease customers. Retail Sales Leases PreferredPlus PreferredPlus Care One Solution, One Form One Solution, One Form Complete, comprehensive coverage Complete, comprehensive coverage No surcharges, all-inclusive No surcharges, all-inclusive Tire & Wheel coverage in addition to the most Cosmetic Wheel & Appearance coverage— popular protection for retail customers important to lease customers Choose from 3 levels of coverage: Choose from 3 levels of coverage: 3 2 1 • Tire & Wheel 3 2 1 • Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps) • Cosmetic Wheel • Dent & Ding Alloy/Chrome/Clad/Wheel Covers (Hubcaps) • Dent & Ding • Windshield Repair • Windshield Repair • Interior Repair • Key Replacement • Key Replacement Bundles: PreferredPlus Choose from 3 options 1. PreferredPlus Tire & Wheel Tire & Wheel Benefits w/Curb • Repair, or replace if necessary, any tire or wheel on the • No maximum number of occurrences during the term of the covered vehicle that is damaged by a road hazard, which agreement and no mileage limit includes curb damage‡ • Covers aftermarket wheels meeting manufacturer’s specs • Covers damage in construction zones, metal plates on the road, Cosmetic Wheel Repair Benefits snow tires, car washes and TPMS • Covers cosmetic repairs to alloy, plus chrome & chrome clad • Covers mounting, balancing, valve stems and taxes wheels damaged by a road hazard, which includes curb damage‡ • A wheel will only be replaced if it cannot be properly balanced • No maximum number of repairs during the term of the agreement or the tire will not seal • Wheel covers are covered (hubcaps) • If cosmetic damage is not able to be repaired, the wheel will be • Covers towing and flat tire assistance reimbursement up to $100 replaced per occurrence • Covers rental car reimbursement up to $35 per day for a Cosmetic Wheel Repair for Chrome and maximum of two days Chrome Clad Wheels 2. PreferredPlus Superior Includes all Tire & Wheel coverages, and Dent & Ding Repair Benefits • Repairs minor dents and dings less than four inches on painted • Bonds glass together, restores strength to windshield and sheet metal body panels prevents damage from spreading • Paintless Dent Repair (PDR) process gently pushes dented metal • No maximum number of repairs during the term of the agreement back to its original form and will not harm the factory finish Interior/Exterior Repair Benefits • No maximum number of repairs during the term of the agreement • Exterior protection against acid rain, fading, chalking, road salt, • Hail damage† deductible is covered up to $1000 when using tree sap, bird droppings, loss of gloss, and more Paintless Dent Repair • Interior protection for damage to vinyl, leather, carpet, fabric, and Windshield Repair Benefits upholstery • Permanent process to repair minor cracks, stars and chips on the • If professional reconditioning does not repair the damage, front windshield less than six inches that are caused by a road hazard interior surfaces will be replaced and exterior surfaces will be repainted 3. PreferredPlus Ultimate Includes all Superior coverages, and Key Replacement Benefits • Up to $800 per occurrence with no limit if keys are lost or • Battery Assistance: If the battery fails on the covered vehicle a damaged and will not work jump-start will be provided up to $100 per occurrence • Additional personal key replacement coverage up to $100 per • Flat Tire Assistance: Service consists of removal of flat tire and occurrence‡ replacement with the covered vehicle’s spare tire up to $100 per • Vehicle and home‡ lock-out assistance up to $100 per occurrence occurrence • Fuel, Oil, Fluid and Water Delivery Service: An emergency supply • Up to three home key replacements‡ of fuel, oil, fluid and water will be delivered to a covered vehicle in 24-Hour Roadside Benefits immediate need. The customer must pay the service provider at • 24 hours a day, 7 days a week, including holidays the disablement site for the actual cost of the fuel or fluids • Towing Assistance: If disabled the covered vehicle will be towed • Lock-out Assistance: If the keys are locked inside the covered to the selling dealer if within 25 miles of the disablement site, or vehicle, assistance to gain entry will be provided up to $100 per if more than 25 miles to the nearest qualified service facility or to occurrence a location requested by the customer at a maximum of $100 per occurrence Also Available: 2-Option Bundle Without Interior/Exterior Repair • Removes Key Replacement option—keeps 24-hr ERS • Removes Interior/Exterior repair benefits Preferred Bundle (without Plus) Additional Benefits that Apply • Removes Cosmetic Wheel Repair for chrome and to Each Program Option chrome clad wheels • Transferable for a $35 fee Tire & Wheel • No deductible • 7-Year Terms • Replacement-only program *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. †Not covered in Alabama. ‡Not available in California. RDV_0117 Bundles: PreferredPlus Care Choose from 23 Vantageoptions program options with these coverages offered: 1. PreferredPlus Care 3. PreferredPlus Care Ultimate Cosmetic Wheel Includes all Superior coverages, and Key Replacement Benefits Cosmetic Wheel Repair Benefits • Up to $800 per occurrence with no limit if keys are lost or • Covers cosmetic repairs to alloy, plus chrome & chrome damaged and will not work clad wheels damaged by a road hazard, which includes • Additional personal key replacement coverage up to curb damage‡ $100 per occurrence‡ • No maximum number of repairs during the term of the • Vehicle and home‡ lock-out assistance up to $100 per agreement occurrence • Wheel covers are covered (hubcaps) • Up to three home key replacements‡ • If cosmetic damage is not able to be repaired, the wheel will be replaced 24-Hour Roadside Benefits • 24 hours a day, 7 days a week, including holidays Cosmetic Wheel Repair for • Towing Assistance: If disabled the covered vehicle will Chrome and Chrome Clad Wheels be towed to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the 2. PreferredPlus Care Superior customer at a maximum of $100 per occurrence • Battery Assistance: If the battery fails on the covered Includes all Cosmetic Wheel coverages, vehicle a jump-start will be provided up to $100 per and occurrence • Flat Tire Assistance: Service consists of removal of flat Dent & Ding Repair Benefits tire and replacement with the covered vehicle’s spare tire • Repairs minor dents and dings