Program Benefits a Short Description of All Program Benefits “A Truly Great Product Is Ultimately Defined by the Customer Experience.”

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Program Benefits A Short Description of All Program Benefits “A truly great product is ultimately defined by the customer experience.”

True Coverage Coverage for exclusions that commonly create problems. Use this comparison chart to see how RoadVantage coverages stack up against other providers.

Your Coverage RoadVantage Provider:______Tire & Wheel 1 Cosmetic Coverage: Alloy, Chrome/Clad Wheels x or Tire & Wheel 2 Cosmetic Coverage: Wheel Covers (Hubcaps) x or Tire & Wheel 2 Cosmetic Damage - Wheel Replaced if not Repairable x or Tire & Wheel Construction Zones x or Tire & Wheel Tire Pressure Monitor Sensors x or Tire & Wheel Snow Tires x or Tire & Wheel Car Wash x or Tire & Wheel Aftermarket Wheels Meeting 2 Manufacturer’s Specs or with no surcharge x Dent & Ding 2 Hail Damage Benefit x or Dent & Ding Horizontal and Vertical Panels x or Dent & Ding Up to 4 inches vs. 2 inches x or Key Replacement Per Occurrence vs. Aggregate x or Key Replacement Additional Keys Replaced x or 7-Year Terms x or All Programs No Limits x or

1 Included in Plus programs. 2 Included in Preferred programs. PreferredPlus Bundles Compared Coverage Options

PreferredPlus Bundles PreferredPlus PreferredPlus Care

Tire & Wheel Repair/Replacement w/TPMS

Cosmetic Wheel Repair/Replacement

Dent & Ding Repair w/Hail

Windshield Repair

24-Hour Roadside Assistance

Key Replacement

Wheel Covers

Aftermarket Wheels

Curb Damage

Interior/Exterior Repair

Chrome & Chrome Clad Wheels

Program availability varies by state. Please contact your Regional Vice President for details. PreferredPlus & PreferredPlus Care

F&I PRODUCTS AND SOLUTIONS Protection Programs

Drive Higher Profits on Retail Sales and Leases.

The addition of Our newest PreferredPlus Protection program Interior/Exterior Repair takes our already best-in-class program to the next level. Not only has RoadVantage makes for our most reduced exclusions and upgraded coverage, comprehensive bundle now we have enhanced our already best-in- coverage yet. class PreferredPlus Protection program by adding Interior/Exterior Repair. This added coverage also makes this program an ideal solution for lease customers—it’s better than a typical lease “wear & tear” program because it provides benefits to customers during the life of their lease, rather than just at the lease end. Another industry first from RoadVantage.

Toll Free: 855.955.ROAD (7623) • www.roadvantage.com Protection Programs

© Copyright 2016, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited. PreferredPlus Protection programs offer a complete solution for retail sales AND lease customers. Retail Sales Leases PreferredPlus PreferredPlus Care

One Solution, One Form One Solution, One Form Complete, comprehensive coverage Complete, comprehensive coverage No surcharges, all-inclusive No surcharges, all-inclusive Tire & Wheel coverage in addition to the most Cosmetic Wheel & Appearance coverage— popular protection for retail customers important to lease customers

Choose from 3 levels of coverage: Choose from 3 levels of coverage:

3 2 1 • Tire & Wheel 3 2 1 • Cosmetic Wheel Alloy/Chrome/Clad/Wheel Covers (Hubcaps)

• Cosmetic Wheel • Dent & Ding Alloy/Chrome/Clad/Wheel Covers (Hubcaps)

• Dent & Ding • Windshield Repair

• Windshield Repair • Interior Repair

• Key Replacement • Key Replacement Bundles: PreferredPlus

Choose from 3 options 1. PreferredPlus Tire & Wheel Tire & Wheel Benefits w/Curb •• Repair, or replace if necessary, any tire or wheel on the •• No maximum number of occurrences during the term of the covered vehicle that is damaged by a road hazard, which agreement and no mileage limit includes curb damage‡ •• Covers aftermarket wheels meeting manufacturer’s specs •• Covers damage in construction zones, metal plates on the road, Cosmetic Wheel Repair Benefits snow tires, car washes and TPMS •• Covers cosmetic repairs to alloy, plus chrome & chrome clad •• Covers mounting, balancing, valve stems and taxes wheels damaged by a road hazard, which includes curb damage‡ •• A wheel will only be replaced if it cannot be properly balanced •• No maximum number of repairs during the term of the agreement or the tire will not seal •• Wheel covers are covered (hubcaps) •• If cosmetic damage is not able to be repaired, the wheel will be •• Covers towing and flat tire assistance reimbursement up to $100 replaced per occurrence •• Covers rental car reimbursement up to $35 per day for a Cosmetic Wheel Repair for Chrome and maximum of two days Chrome Clad Wheels

2. PreferredPlus Superior Includes all Tire & Wheel coverages, and Dent & Ding Repair Benefits •• Repairs minor dents and dings less than four inches on painted •• Bonds glass together, restores strength to windshield and sheet metal body panels prevents damage from spreading •• Paintless Dent Repair (PDR) process gently pushes dented metal •• No maximum number of repairs during the term of the agreement back to its original form and will not harm the factory finish Interior/Exterior Repair Benefits •• No maximum number of repairs during the term of the agreement •• Exterior protection against acid rain, fading, chalking, road salt, •• Hail damage† deductible is covered up to $1000 when using tree sap, bird droppings, loss of gloss, and more Paintless Dent Repair •• Interior protection for damage to vinyl, leather, carpet, fabric, and Windshield Repair Benefits upholstery •• Permanent process to repair minor cracks, stars and chips on the •• If professional reconditioning does not repair the damage, front windshield less than six inches that are caused by a road hazard interior surfaces will be replaced and exterior surfaces will be repainted

3. PreferredPlus Ultimate Includes all Superior coverages, and Key Replacement Benefits •• Up to $800 per occurrence with no limit if keys are lost or •• Battery Assistance: If the battery fails on the covered vehicle a damaged and will not work jump-start will be provided up to $100 per occurrence •• Additional personal key replacement coverage up to $100 per •• Flat Tire Assistance: Service consists of removal of flat tire and occurrence‡ replacement with the covered vehicle’s spare tire up to $100 per •• Vehicle and home‡ lock-out assistance up to $100 per occurrence occurrence •• Fuel, Oil, Fluid and Water Delivery Service: An emergency supply •• Up to three home key replacements‡ of fuel, oil, fluid and water will be delivered to a covered vehicle in 24-Hour Roadside Benefits immediate need. The customer must pay the service provider at •• 24 hours a day, 7 days a week, including holidays the disablement site for the actual cost of the fuel or fluids •• Towing Assistance: If disabled the covered vehicle will be towed •• Lock-out Assistance: If the keys are locked inside the covered to the selling dealer if within 25 miles of the disablement site, or vehicle, assistance to gain entry will be provided up to $100 per if more than 25 miles to the nearest qualified service facility or to occurrence a location requested by the customer at a maximum of $100 per occurrence

Also Available: 2-Option Bundle Without Interior/Exterior Repair •• Removes Key Replacement option—keeps 24-hr ERS •• Removes Interior/Exterior repair benefits Preferred Bundle (without Plus) Additional Benefits that Apply •• Removes Cosmetic Wheel Repair for chrome and to Each Program Option chrome clad wheels •• Transferable for a $35 fee Tire & Wheel •• No deductible •• Replacement-only program •• 7-Year Terms

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. †Not covered in Alabama. ‡Not available in California. RDV_0117 Bundles: PreferredPlus Care

Choose from 23 Vantageoptions program options with these coverages offered: 1. PreferredPlus Care 3. PreferredPlus Care Ultimate Cosmetic Wheel Includes all Superior coverages, and Key Replacement Benefits Cosmetic Wheel Repair Benefits •• Up to $800 per occurrence with no limit if keys are lost or •• Covers cosmetic repairs to alloy, plus chrome & chrome damaged and will not work clad wheels damaged by a road hazard, which includes •• Additional personal key replacement coverage up to curb damage‡ $100 per occurrence‡ •• No maximum number of repairs during the term of the •• Vehicle and home‡ lock-out assistance up to $100 per agreement occurrence •• Wheel covers are covered (hubcaps) •• Up to three home key replacements‡ •• If cosmetic damage is not able to be repaired, the wheel will be replaced 24-Hour Roadside Benefits •• 24 hours a day, 7 days a week, including holidays Cosmetic Wheel Repair for •• Towing Assistance: If disabled the covered vehicle will Chrome and Chrome Clad Wheels be towed to the selling dealer if within 25 miles of the disablement site, or if more than 25 miles to the nearest qualified service facility or to a location requested by the 2. PreferredPlus Care Superior customer at a maximum of $100 per occurrence •• Battery Assistance: If the battery fails on the covered Includes all Cosmetic Wheel coverages, vehicle a jump-start will be provided up to $100 per and occurrence •• Flat Tire Assistance: Service consists of removal of flat Dent & Ding Repair Benefits tire and replacement with the covered vehicle’s spare tire •• Repairs minor dents and dings less than four inches on up to $100 per occurrence painted sheet metal body panels •• Fuel, Oil, Fluid and Water Delivery Service: An emergency •• Paintless Dent Repair (PDR) process gently pushes supply of fuel, oil, fluid and water will be delivered to a dented metal back to its original form and will not harm covered vehicle in immediate need. The customer must the factory finish pay the service provider at the disablement site for the actual cost of the fuel or fluids •• No maximum number of repairs during the term of the •• Lock-out Assistance: If the keys are locked inside the agreement covered vehicle, assistance to gain entry will be provided •• Hail damage† deductible is covered up to $1000 when up to $100 per occurrence using Paintless Dent Repair Windshield Repair Benefits Also Available: •• Permanent process to repair minor cracks, stars and 2-Option Care Bundle chips on the front windshield less than six inches that are •• Removes Key Replacement option—keeps 24-hr ERS caused by a road hazard •• Bonds glass together, restores strength to windshield Preferred Care Bundle (without Plus) and prevents damage from spreading •• Removes Cosmetic Wheel Repair for chrome and •• No maximum number of repairs during the term of the chrome clad wheels agreement Bundles without Exterior Interior/Exterior Repair Benefits •• No exterior repair—interior repair only •• No replacement of interior surfaces—repair only •• Exterior protection against acid rain, fading, chalking, road salt, tree sap, bird droppings, loss of gloss, and more Bundles with Repair/Replace •• Interior protection for damage to vinyl, leather, carpet, • If windshield is not repairable, it will be replaced. fabric, and upholstery •• If professional reconditioning does not repair the Additional Benefits that Apply damage, interior surfaces will be replaced and exterior to Each Program Option surfaces will be repainted •• Transferable for a $35 fee •• No deductible •• 7-Year Terms Preferred Care vs Preferred • Removes Tire & Wheel, keeps Cosmetic Wheel Repair • More cost-effective bundle • Ideal for lease customers

PreferredPlus Tire & Wheel PreferredPlus Cosmetic Tire & Wheel Benefits w/Curb Wheel Repair •• Repair, or replace if necessary, any tire or wheel on the covered vehicle that is damaged by a road hazard, which Benefits includes curb damage‡ •• Covers cosmetic repairs to alloy, plus chrome & chrome clad wheels damaged by a road hazard, which includes •• Covers damage in construction zones, metal plates on the curb damage‡ road, snow tires, car washes and TPMS •• No maximum number of repairs during the term of the •• Covers mounting, balancing, valve stems and taxes agreement •• A wheel will only be replaced if it cannot be properly •• Wheel covers are covered (hubcaps) balanced or the tire will not seal •• If cosmetic damage is not able to be repaired, the wheel •• Covers towing and flat tire assistance reimbursement up will be replaced to $100 per occurrence •• Covers rental car reimbursement up to $35 per day for a Cosmetic Wheel Repair for maximum of two days Chrome and Chrome Clad Wheels •• No maximum number of occurrences during the term of the agreement and no mileage limit Additional Benefits •• Transferable for a $35 fee Cosmetic Wheel Repair Benefits •• No deductible •• Covers cosmetic repairs to alloy, plus chrome & chrome •• 7-Year Terms clad wheels damaged by a road hazard, which includes curb damage‡ •• No maximum number of repairs during the term of the agreement •• Wheel covers are covered (hubcaps) Also Available: •• If cosmetic damage is not able to be repaired, the wheel Preferred Cosmetic Wheel will be replaced Repair Program Cosmetic Wheel Repair for •• Removes coverage for chrome and chrome clad wheels Chrome and Chrome Clad Wheels Additional Benefits •• Transferable for a $35 fee •• No deductible •• 7-Year Terms

Also Available: Preferred Tire & Wheel Program •• Removes Cosmetic Wheel Repair for chrome and chrome clad wheels Tire & Wheel •• Replacement-only program

*This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability varies by state. Please contact your Regional Vice President for details. ‡Not available in California. RDV_0117 Products: Theft Protection

$2500 Theft Protection Additional Benefits •• $1000 Travel Allowance: Expenses for meals and Benefits lodging are reimbursed for a maximum of six days at $167 •• Applies RoadVantage Vehicle Anti-Theft System per day if the covered vehicle is stolen when the customer •• $2500 Benefit plus $500 toward the insurance is traveling more than 200 miles from home deductible if the covered vehicle is stolen and non- •• $1000 Airfare Allowance: Expenses for airfare to recoverable return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling Additional Benefits more than 200 miles from their residence •• $1000 Travel Allowance: Expenses for meals and •• $500 Rental Car Allowance: Rental car expenses lodging are reimbursed for a maximum of six days at incurred in excess of what is not covered by insurance are $167 per day if the covered vehicle is stolen when the reimbursed up to $35 per day for a maximum of $500 customer is traveling more than 200 miles from their •• Transferable for a $35 fee residence •• $1000 Airfare Allowance: Expenses for airfare to return home are reimbursed for a maximum of $1000 GPS Theft Protection if the covered vehicle is stolen when the customer is Available with $5000 and $3000/$2000 traveling more than 200 miles from their residence Theft Protection Plans •• $500 Rental Car Allowance: Rental car expenses incurred in excess of what is not covered by insurance Dealer Benefits are reimbursed up to $35 per day for a maximum of $500 •• Dynamic inventory and reporting, with instant vehicle •• Transferable for a $35 fee locating •• Geofences for multi-lot management and security $5000 Theft Protection •• Easy to install, no cut or spliced wires Benefits •• Access via mobile devices—both Apple and Android •• Applies RoadVantage Vehicle Anti-Theft System smartphones •• $5000 Benefit plus $1000 toward the insurance deductible •• Dealer & Customer Support call center available 24/7 if the covered vehicle is stolen and non-recoverable •• Consumer login on dealer website can help drive retention Additional Benefits Customer Benefits •• $1000 Travel Allowance: Expenses for meals and •• 1, 3 to 5-Year Upsells: GPS is available in $5000 and lodging are reimbursed for a maximum of six days at $167 $3000/$2000 Theft Protection Plans, and includes all per day if the covered vehicle is stolen when the customer benefits in these programs, in addition to the following is traveling more than 200 miles from home customer benefits: •• $1000 Airfare Allowance: Expenses for airfare to - Stolen Vehicle Recovery return home are reimbursed for a maximum of $1000 if the covered vehicle is stolen when the customer is traveling - Low battery, speed and boundary alerts more than 200 miles from their residence - Locate from any Apple or Android smartphone 24/7 •• $500 Rental Car Allowance: Rental car expenses - Emergency assistance: GPS rep will assist customer incurred in excess of what is not covered by insurance are in contacting police, and assist police in locating reimbursed up to $35 per day for a maximum of $500 vehicle •• Transferable for a $35 fee - Transferable between vehicles for no additional subscription fees $3000/$2000 Theft Protection - Dealer & Customer Support call center available 24/7 Benefits •• Applies RoadVantage Vehicle Anti-Theft System •• $3000 Benefits plus $1000 toward the insurance deductible if the covered vehicle is stolen and non- recoverable •• $2000 Replacement Allowance toward the purchase of a replacement vehicle if the covered vehicle is stolen and non-recoverable

Dent & Ding Repair Key Replacement Benefits Benefits •• Repairs minor dents and dings less than four inches on •• Up to $450 per occurrence for the Premium Program painted sheet metal body panels and up to $800 per occurrence for the Superior Program with no limit if keys are lost or damaged and will not work •• Paintless Dent Repair (PDR) process gently pushes dented metal back to its original form and will not harm •• Additional personal key replacement coverage up to the factory finish $100 per occurrence •• No maximum number of repairs during the term of the •• 24-hour vehicle and home lock-out assistance up to agreement $100 per occurrence •• Transferable for a $35 fee •• Up to three home key replacements •• No deductible •• 24-hour roadside assistance if keys are lost or damaged and will not work-Towing service available up to $100 per Windshield Repair occurrence •• Services available 24 hours a day, 7 days a week, Benefits including holidays •• Permanent process to repair minor cracks, stars and •• No deductible chips on the front windshield less than six inches that are caused by a road hazard •• Bonds glass together, restores strength to windshield GAP and prevents damage from spreading Benefits • A trained technician will repair the damaged windshield, •• Certain amounts owed on the covered vehicle will be to avoid the cost of replacement canceled if it is totaled or stolen •• No maximum number of repairs during the term of the agreement •• Waived amounts owed up to $50,000 •• Transferable for a $35 fee •• Available up to 150% of the MSRP for new vehicles and 150% of an established retail guide for pre-owned • No deductible vehicles •• Available with a financing term up to 84 months and a Windshield Repellency financed amount of up to $100,000 Benefits •• The customer will be responsible for paying all primary • Improves clarity & visibility and reduces night glare insurance deductibles over $1000 • Extends reaction time • Allows insects, ice and snow to be removed more easily • Deflects small road debris • Reduces pitting and scratching

Also Available: Windshield Repair and Replacement Program •• If windshield is not repairable, it will be replaced

•• Interior carpet, fabric, vinyl and leather Environmental Superior protection against: Benefits - Permanent damage from fading •• Applies RoadVantage Treatment System - Chewing gum, food and drink stains •• Exterior paint protection against: - Lipstick and makeup stains - Fading - Crayon stains - Chalking - Pet stains - Loss of gloss - Blood stains - Acid rain - Urine stains - Tree sap - Vomit stains - Bird droppings - Oil-based stains - Industrial fallout •• Interior protection also includes: - All insects (provided they are removed within 2 days) - Damage to plastic, vinyl or leather surfaces from ultraviolet rays causing fading, discoloring and - Hard water etching cracking - Road salt - Damage from punctures, rips and tears - De-icing agents - Covers saddle leather - Accidental paint overspray •• Covers rental car reimbursement up to $50 per day for a - Sand abrasions maximum of $250 •• Exterior protection also includes: •• No maximum number of cleanings and repairs during the - Sideview mirrors term of the agreement - Headlight lenses •• Transferable for a $35 fee - Chrome water spotting - Brake dust staining on aluminum alloy wheels

8834 N. Capital of Texas Hwy., Suite 250 Toll Free: 855.955.ROAD (7623) *This is a summary of possible benefits available. Certain restrictions and limitations may apply. Please refer to the actual warranty for specific details and limitations. Program availability Austin, Texas 78759 www.roadvantage.com varies by state. Please contact your Regional Vice President for details. RDV_0117 © Copyright 2017, Vantage Administration Services, LP, All Rights Reserved. The RoadVantage logo is a registered trademark of Vantage Administration Services, LP. Reproduction in any manner without written permission of Vantage Administration Services, LP is prohibited. RDV_0117