Annual Report, 2005
Authors University of Arizona Library; Stoffle, Carla J.
Publisher University of Arizona Library (Tucson, AZ)
Download date 24/09/2021 10:05:29
Link to Item http://hdl.handle.net/10150/124877
The University of Arizona Libraries
ANNUAL REPORT 2005
Dean Carla J. Stoffle 1510 East University Boulevard Tucson, Arizona 85721
TABLE OF CONTENTS
I. Introduction 3
II. Accomplishments 7
III. Current Profile 31
IV. Goals for 2006 38
V. Conclusion 50
APPENDICES
A. Staff Accomplishments 52
B. Outreach and Development 67
C. Historical Review of Statistics 75
D. Center for Creative Photography 78
E. North Campus Library 86
F. Committee on Maintaining 89 Excellence in Our University Libraries
G. Library 3‐5 Year Strategic 92 Quality Standards
INTRODUCTION
The University of Arizona Libraries begin our strategic planning process each year by reviewing the campus strategic plan to determine first what the university needs. With this starting point in mind, we proceed into an elaborate process that includes campus as well as broad library input. To ensure that our decisions are made to best reflect the feedback of our campus community, we collect data about our customers through an annual survey called LibQUAL+, by informally surveying users, and by reviewing responses to our “Library Report Card.” The planning team, composed of library faculty and staff, then looks at our resources and plans the budget accordingly. It is our approach to plan our budget to meet our strategic goals, rather than the other way around. When budgeting, we reallocate funds and resources as needed to achieve our goals and meet the needs of our community. We evaluate our success in achieving goals by holding ourselves to strict quality standards (see Appendix G).
One of the Libraries’ greatest changes in the past year was a restructuring of our planning process, creating standing cross‐functional teams in strategic areas for the libraries. These changes are based on the recognition of uncertainty and profound change within libraries, higher education and the information marketplace. Although we can recognize important trends in the environment (e.g., less money, changing customers, different customer expectations, technological advances), exactly what the library of the future will look like is not clear. What is clear is that we will need to be able to recognize customer needs and quickly plan, make decisions and provide services. As a result the Libraries created new cross‐functional teams to assess environmental and internal activities and effects, and new means of decision‐making to allow the Libraries to respond in a more agile and flexible manner to external changes (for more information about the restructuring, see the section of the report entitled “Current Profile”).
Another important trend that emerged in our 2005 activities was an increase in the Libraries’ efforts to diversify funding sources. In spring 2005 we hired a Grants and Revenue Coordinator, who has since taken responsibility for educating our staff on grantwriting and revenue generation topics. In part as a result of these efforts, the Libraries and Center for Creative Photography received nearly half a million dollars in grant awards. Meanwhile, the Libraries have pursued the creation of a group called the Committee on Maintaining Excellence in Our University Libraries, which will be charged with identifying and securing more sustainable, recurring, alternative sources of funding to increase the Libraries’ base budget. As part of this effort the Libraries have been actively seeking the institution of a student library fee to fund improvements in resources and collections at the libraries. The Friends of the Libraries were restructured with the creation of new
UA Libraries • Annual Report 2005 • Page 3
membership categories and expanded fundraising capabilities. In 2005 the Libraries received gifts of just under $1.3 million.
The Libraries have continued to aggressively leverage our funding to secure even more savings this year than previous years at nearly $3.6 million. Despite our best efforts, the national ranking of the Libraries according to the Association for Research Libraries dropped in 2005 from 27th to 30th, and we anticipate further drops in future years unless new funding is obtained for the Libraries. The aggregate rankings are based on operating expenditures, number of holdings, and number of staff. No matter how wisely we spend our dollars, our numbers in these three areas continue to decline without new resources.
Despite the budgetary limitations, the Libraries are proud to have resolved our equity and market issues related to staff salaries during 2005. Our compensation principles were revised in 2005 and an adjusted compensation framework approved for library faculty and staff. We have increased salaries for all of our employees who were below market, and are proud to say that our entire staff is now earning at least 95% of peer market salaries. In addition, due to changes rapid changes in our work resulting from shifts in our environment, we are in the process of reclassifying approximately fifty Library Specialists who have been working at a higher level than their classification would reflect. We will make the final reclassification in 2006.
Meanwhile, the Libraries have continued to offer the standard services and collections for which we are so highly valued on campus. The Libraries own 4,794,126 print volumes, subscribe to 23,135 serials, and provide access to over 28,000 full‐text electronic journals and 167,833 electronic books. The Libraries have added express checkout to allow customers to avoid a wait in line, and will institute express check‐in in 2006. In addition, the Main Library now offers open reserves to allow customers to serve themselves. We have instituted 24‐ hour chat reference, in addition to e‐mail and in‐person reference services, as well as e‐mail reminder notices for overdue books and audio streaming for reserves.
The Libraries’ web pages were visited a total of 5,622,312 times in 04/05. Of the databases made available to users, the most frequently accessed were Academic Search Premier, PsychInfo, Academic Universe, Web of Science, JSTOR, Science Citation Index, EBSCOhost, Encyclopedia Britannica, ERIC. The total number of visits for a sample of our most popular databases was 1,454,380.
The Information Commons remains one of the most highly respected learning environments among libraries in the nation. The Libraries have maintained computers at the highest level of cutting‐edge technology and software. Customer sampling indicates that at any one point in time during peak use hours (between 10:00 a.m. and 10:00 p.m.), the Commons is home to 300‐500 individuals. In addition, the Libraries are following a phased approach to expansion in the Science‐Engineering Library Information Commons, where more group study rooms, computers, multimedia workstations, and a group presentation room are being added in
UA Libraries • Annual Report 2005 • Page 4
2005. This project is moving forward thanks to gift money from the Friends of the Libraries and the Parents Association.
The Center for Creative Photography reconstructed its Board of Fellows in 2005 to improve fundraising efforts, and are already seeing the benefits of this change. Several important individuals were added to the Board. In addition the Center began the digitization of the collection and selected a new collection management and inventory system that will be implemented in 2006. This new effort will make a great mass of the Center’s archives available for viewing by anyone in the world, greatly expanding the Center’s reach and importance among national and international scholars.
The Center added several million dollars’ worth in images in 2005, due to the resolution of issues with a previous donation. We additionally continue to pursue negotiations with other important artists. At present the Center is at the cusp of receiving two new major archives. As part of Focused Excellence, the Libraries continue to shield the Center from budget cuts.
Also as a part of Focused Excellence, Special Collections began work to sharpen their focus as an area in itself and one which has major collections that support research on campus. Special Collections boasts particularly important and unique collections in borderlands and gender studies.
Planning for the North Campus Library continues, as a community‐based building that will reflect campus goals to advance interdisciplinary studies and a sense of community. This unique library is based upon an interdisciplinary approach to learning, creativity, and research in a student‐centered environment designed for collaboration. Conceived as a place where learning, experimentation, and original vision are promoted and technologically enabled, the Library will bring together the collections in Fine Arts, Music, Architecture and Landscape Architecture, and the Center for Creative Photography. The facility will provide a technology‐rich information commons and group study spaces to support faculty and students from the Colleges of Fine Arts, Architecture and Landscape Architecture, Engineering and Mines, Management, and Social and Behavioral Science. Through an emphasis on collaboration, interdisciplinary studies, technology, and library resources and expertise, the facility will provide an environment that enables students and faculty to work at the top of their disciplines and maximize the strength of these campus centers of excellence. This facility will be critical in attracting high‐quality students and faculty to the programs offered on the north side of campus, where it will be located.
All in all, the University of Arizona Libraries are a vibrant and active resource at the university. We have taken seriously the charge to help the University of Arizona campus meet its learning and research goals, and have an ongoing palette of projects underway to continuously improve our contributions to faculty and student learning. Outside the university, our creative, innovative approaches to difficult budgetary and environmental issues are admired and modeled by many of our peers. We have taken on responsibility for
UA Libraries • Annual Report 2005 • Page 5
becoming more entrepreneurial, and are already pursuing a number of paths to generate new sources of funding. As we move into 2006 we are facing a crucial milestone where we can see the effects of decreased funding beginning to fray the edges of our organization. The next year or two will be extremely important in deciding whether the Libraries will continue a high‐performing trajectory, or begin to suffer a decline.
UA Libraries • Annual Report 2005 • Page 6
ACCOMPLISHMENTS
The University of Arizona Libraries have continued to expand resources and improve services in 2005. The Libraries’ achievements fulfill the goals set for 2005 to enhance and strengthen three areas: • Customer • Stakeholder • Internal Capability The Libraries make a distinction between customers, who rely on and use library resources, and stakeholders, who are involved in the Libraries’ operations and funding. Along with ensuring a strong internal infrastructure, these were the areas upon which the Libraries focused during 2005.
CUSTOMER Goals: Customers can identify, quickly obtain, evaluate, and use information that meets their education and research needs.
I. Digital Library Initiatives
Agriculture Network Information Center – Western Rangelands The UA Libraries, in partnership with the UA College of Agriculture and Life Sciences, hosted the Fourth Western Rangelands Partnership Workshop. More than forty librarians and extension professionals from seventeen different states met in Tucson in March 2005. The meeting focused on actions for further developing Rangelands West (rangelandswest.org) ‐ the comprehensive web resource on the science, social issues and management of rangelands.
In conjunction with the UA College of Agriculture and Life Sciences, the Libraries have also been active in pursuing a collaborative relationship with the USDA eXtension initiative. A pre‐proposal was developed and submitted in July 2005 on behalf of the Western Rangelands Partnership. Although the pre‐proposal was not selected to advance to the full proposal stage, the reviewers gave positive feedback and the Partnership is considering re‐ submitting in 2006.
The University of Arizona Libraries completed in September 2005 the work for which we received Cooperative Agreement funding in October 2004. The first 20 volumes of the
UA Libraries • Annual Report 2005 • Page 7
journal Rangelands (v.1‐20, 1979‐1998), published by the Society for Range Management, have been digitized and made accessible on the Web at the Rangelands Archives site ‐ http://rangelands.library.arizona.edu/rangelands/. The Archives site provides browsing and searching capability, with metadata for each article downloaded from the AGRICOLA database and/or created on‐site. Help content is also available to assist Rangelands Archives users. Project team members are marketing the Archives through presentations at conferences, email listserv announcements and articles in journals such as the IAALD Quarterly Bulletin and Rangelands.
As an ongoing activity, librarians from the UA Libraries Science‐Engineering Team, responded to 18 questions received during 2005 through the Arizona Rangelands website’s online “Range Question” service.
Arizona Archives Online We continue to collaborate with Arizona State University and Northern Arizona University to provide online, searchable access to finding aids for archival collections through the Arizona Archives Online (AAO) database. Arizona Archives Online provides Web access to these finding aids that describe the physical collections within UA, ASU, and NAUʹs Special Collections departments.
This year two sub‐committees were formed by the Arizona Archives Online Group. A Technical Committee was formed to create the Arizona Archives Online Best Practice Guidelines for Encoded Archival Description, as well as develop a new user interface, updated stylesheet, and enhanced search capabilities. A Marketing Committee was formed to come up with a marketing plan to attract new institutions to AAO, and to market the site to user groups.
Also new this year: a volunteer program with the Library school in which library students can learn how to encode finding aids in EAD remotely. This program allows local and distant SIRLS students to encode from home for any of the three state universities, greatly increasing the number of legacy finding aids that can be added to the AAO site. Currently UA has 5 volunteers and ASU has 4. Currently 230 of Special Collections’ finding aids are in AAO.
Arizona Electronic Atlas The Arizona Electronic Atlas is a unique combination of geospatial data that allows users to create, manipulate, and download accurate maps and data through an easy‐to‐use and easily accessible Web‐based resource. So far the resource has been very popular, averaging about 184 visits per day. It has been integrated into several classes offered by the Departments of Geography and Regional Planning, Planning, Ecology, and Natural Resources.
UA Libraries • Annual Report 2005 • Page 8
Additional equipment was purchased and installed in order to improve response time for the Atlas when under multi‐user stress. It was funded through a $20,000 grant from the Arizona State Library, Archives and Public Records for Library Services and Technology Act (LSTA) funds.
A three to five‐year business plan was developed for the Atlas which included sections on Atlas use and customer feedback, marketing, future plans, personnel, work plan, benefits and risks, alignment with Library’s strategic directions, estimate of 3 year expenditures, evaluation, and detailed technology plan. A needs assessment and competitive analysis studies were conducted which fed into the business plan. The business plan helped provide focus to the project and will be a document that we often refer to as future directions and enhancements are planned.
The following enhancements to the Atlas are currently being developed: 1. Enable concurrent display of more than one polygon layer 2. Increase the size of the map as displayed in each map theme 3. Correct problem with printing and saving legends. 4. Create three new map themes: a. Health and Crime b. 1990 & 2000 Census Comparison c. Water Resources 5. Develop the Gallery of Maps web page – basic demographic, economic, and physical maps in Adobe Acrobat format that can easily be printed.
Arizona‐Sonora Desert Museum Digital Library Arizona‐Sonora Desert Museum (ASDM) Digital Library is a four‐phased collaborative project between the University of Arizona Library and ASDM. The complete digital library will organize and provide access to the entire image collection and selected publications of ASDM including collections of plants, animals, minerals, habitats and landforms of the Sonoran Desert Region. The digital library will be available in Spanish as well as English and have tools for teachers and learners.
Phase two started in August 2005, and funding is secured for two years from the Institute of Museum and Library Services. This phase focuses on establishing the technical infrastructure for the entire project. Also images of 900 plant species, over 300 animal species, over 2000 mineral species and 24 biotic communities of the Sonoran Desert region will be delivered at the end of this two‐year period. In 2005, the system requirements have been identified and data standards have been established; User and administrative interfaces have been designed and implemented; Content selection strategy has been formalized; and comprehensive nomenclature file has been created for plant, animal and mineral. Currently the production system is up running and digitization and cataloging efforts are underway.
UA Libraries • Annual Report 2005 • Page 9
This collaboration demonstrates the community outreach effort of the university. It also offers an example of our effort in preserving and providing access to one‐of‐a‐kind information resources unique to the Sonoran region. This project outputs for the first time a website with authoritative information on the Sonoran Desert region, which is designed to serve various communities including scientists, teachers and students, government agencies, NGOs, publishers, ASDM staff and the general public. When fully implemented, this website will become an encyclopedia of the Sonoran Desert region and preserve valuable images with historic and scientific importance.
Arizona‐Sonora Documents Online Arizona‐Sonora Documents Online (ASDO) provides web access to digital images of archival collections relating to Sonora, Mexico, that are located at three Arizona repositories: the University of Arizona Library Special Collections; the Arizona Historical Society‐ Tucson; and the Arizona State Library, Archives, and Public Records. The collections date from the 19th and early 20th centuries. They cover a broad range of topics, including ranching, mining, land grants, anti‐Chinese movements, crime on the border, and governmental issues. Currently all materials, with the exception of the “Apache‐‐Sonora, Mexico, Conflict Papers, 1832‐1946” are available via the ASDO web interface.
Since Fall 2005 our Knowledge River Intern has been working on getting the Apache/Sonora, Mexico, Conflict Papers ready for uploading to the ASDO web site. He is assigning metadata to the digital images of the 1600 pages of documents in this collection. Each page requires metadata so that the documents will be searchable once they are uploaded to the ASDO site. In addition to metadata, each page of a document must be pulled into a digital compound object to keep the integrity of the content and context of each document.
Electronic Theses and Dissertations This project provides a web‐based open access channel to access UA theses and dissertations for faculty, students and researchers around the world. The digital library project started in 2005 and will be launched in February 2006. All UA theses and dissertations (600‐700 per year) will be loaded to the digital library to ensure long‐term access and preservation. The library will join the Networked Digital Library of Theses and Dissertations (NDLTD) to promote dissemination and preservation of electronic analogs to the paper/microfiche based theses and dissertations. Locally it servers the University in three ways: a) providing timely access (usually within a week after submission) to UA theses and dissertations; b) allowing UA faculty and students to access theses and dissertations produced by universities around the world through NDLTD; c) organizing UA theses and dissertations for UA departments for long‐term access and preservation.
Institutional Object Repository The old DSpace‐based DLearn system has been phased out in favor of a more flexible, content‐neutral, metadata‐extensible storage platform based on semantic web technologies
UA Libraries • Annual Report 2005 • Page 10
and open‐source software. Implementation of a generic digital object repository has been accomplished and several applications and associated metadata have been implemented as vertical applications. These include: archives of the journal Rangelands, archives of the Journal of Range Management, Electronic Theses and Dissertations, and the Arizona‐Sonora Desert Museum Digital Library. The repository is standards‐based and supports the OAI‐ PMH and OpenURL in addition to multiple metadata standards.
Journal of Insect Science The Journal of Insect Science is a free, online journal which began publication at the University of Arizona in 2001. JIS publishes papers on all aspects of the biology of insects and other arthropods from the molecular to the ecological. The guiding principle of the journal is that academic institutions should be involved in publishing scholarly work with as few impediments as possible to free access to information. Individual authors retain copyright in their articles. Articles are presented in HTML and PDF formats.
For four years JIS has been published by the UA Libraries and edited by Professor Henry Hagedorn, UA Department of Entomology. In June 2005, Dr. Hagedorn retired from the University of Arizona and relocated to Wisconsin. The UA Libraries and Dr. Hagedorn negotiated an agreement with the University of Wisconsin Library for the transfer of the publication and management of the journal to that institution.
The last paper published by the University of Arizona Libraries came out in August, for a total of 21 articles published at the UA during 2005. While the UA Libraries was heavily involved in the transfer of the journal, we no longer provide any formal support to JIS. The transfer of responsibility for JIS is now complete.
Library Website In 2005 the Libraries completed a re‐design of our website. The new website includes an updated information architecture and visual design. Access to the rich array of resources available through the site has been simplified. A News & Events section has been added which includes a Calendar of Events & Exhibitions. The website also provides information about Special Collections, the Center for Creative Photography and the Friends of the Library.
Morris K. Udall Oral History Project The Morris K. Udall Oral History Project, funded by the Morris K. Udall Foundation and administered by the University of Arizona Library Special Collections, was digitized this year and made available on the web. The goal of the oral history project is to collect, preserve, and make available an archive of spoken recollections that illuminate the lives and careers of Congressman Udall and the Udall family.
The interviews are not intended to be memorials to Congressman Udall or to the Udall family, but rather to advance an understanding of the major issues, events, and personalities
UA Libraries • Annual Report 2005 • Page 11
of their times. Those interviewed include former Presidents, former and current Congressmen and Senators, journalists and intellectuals, key staff members and campaign aides, family members and friends. Topics covered include early Arizona history, Congressional history, Alaska wilderness preservation, the Central Arizona Project, bipartisanship in a less polarized time, life on the presidential campaign trail, the beginning of the end of the Vietnam War, the beginnings of the Democratic Study Group, and the role of poker‐playing in congressional politics.
All 61 of the interviews were converted from analog to digital, then rendered into MP3s and added to Special Collections’ online content management system. Users can listen to all of the interviews via the internet, save them to a desktop, or view the complete transcript of each interview via the web interface.
Virtual Reference This service, which we call “Ask A Librarian,” allows customers to communicate with a trained reference provider in real time, via the Internet. The program is run using chat software from Docutek Information Systems, Inc. The year 2005 marked the first full year of the substantial expansion in the hours during which the Libraries provided live chat (or instant messaging) reference service. This, in turn, resulted in a continued increase in the volume of chat sessions. In calendar year 2004, we had 1,209 chat sessions, while in 2005, the number rose to 1,791. This represents an increase of 48% in 2005.
Two significant developments related to our virtual reference service in 2005. First, our chat software vendor, Docutek Information Systems, Inc., was bought out by SirsiDynix (itself the result of a recent merger of two information technology companies). Thus far, the product’s price structure, which is the most inexpensive in the industry, remains unchanged. More importantly, after several unworkable upgrades, we were finally able to make the current version of the chat software work in our online environment. This has resulted in a less clunky interface, and better service for our customers.
In addition to real‐time online reference via our chat software, the Libraries also provide asynchronous online reference assistance via e‐mail. Customers receive a response within 24 hours of submitting their query, and the typical response time is significantly less. Demand for e‐mail reference service continues to expand. In calendar year 2004, we had 1,726 e‐mail reference questions, while in 2005, the number increased to 1,919. This represents an increase of 11% in 2005.
In summary, demand for both real‐time and asynchronous online reference assistance continues to increase. E‐mail reference remains more frequently used than chat reference, but the numbers are rapidly converging, and the volume of chat questions is increasing at a higher rate.
UA Libraries • Annual Report 2005 • Page 12
II. Customer Education
Information Literacy Information literacy as defined by the Association of College and Research Libraries is a set of abilities allowing individuals to “recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information.” In 2005, the UA Libraries continued to develop efficient and effective strategies and methods for the design, delivery, and summative evaluation of the Library’s educational efforts.
A major activity of the Libraries’ educational efforts has been to increase effectiveness and efficiency. To this end, the Information Literacy Team has identified a strategy of reaching the greatest number of students at the most appropriate times through the core courses they take in their majors. In 2005, librarians began to identify core courses in the majors where a majority of students have research assignments requiring library resources. The next steps will be to work with faculty to incorporate information literacy into the identified core courses in order to have the maximum reach for our educational efforts.
The Information Literacy Team in consultation with the DLIST Team Leader developed a plan and process for developing learning objects in order to scale the library’s educational program. A librarian has been assigned to provide instructional design support for librarians in the development of learning objects. An Application Systems Analyst, Senior has been hired to work with the instructional design librarian and teaching librarians in the production of the learning objects.
The Information Literacy Team supported the professional development of librarians’ teaching skills by coordinating and presenting three training sessions on teaching techniques and learning outcomes assessments that were attended by 61 librarians. In addition, the Information Literacy Team hosted an Association of Research Libraries (ARL) web cast, Libraries and Their Role in the Academic Institution and an ARL sponsored three part online course, The Blended Librarian in March 2005.
The Information Literacy Team disbanded in August 2005. The Education Team was appointed Fall 2005. The team is charged to provide high‐level environmental scans to the Library’s Strategic Long Range Planning (SLRP) group, develop needed policies in the area of Library instruction and education activities and create action plans for initiatives and directions provided by SLRP. The team worked intensely for six weeks to develop a scan. The first environmental scan was submitted to SLRP on December 16, 2005. SLRP’s decisions will provide direction for the Education Team for the following year.
Einsteinʹs Protégés In 2005, the Einsteinʹs Protégés program entered its second year. During the Spring session of 2005, the library worked with approximately 60 students. The students in the courses represented a wide variety of disciplines including: Math, Astronomy, and English
UA Libraries • Annual Report 2005 • Page 13
Composition. Based on student feedback, the Einsteinʹs Protégés program was reorganized into three separate tracks for the Fall 2005 semester. The tracks were designed to provide students with focused instruction in the following areas: Math, Presentations and Group Work, and Academic Writing and Research. Vicki Mills and Leslie Sult worked with the Teaching Teams staff to revise the existing curriculum and the chapter on Writing and Research. They team‐taught the fall 2005 class. Although the Fall Research and Writing track only had 12 students from 3 different classes, the end of semester student reviews were the most positive that they have ever been and the Einsteinʹs Protégés course director plans to keep the new format into the future.
Scholarly Communication The Libraries continue to play an active role in scholarly communication issues. Continually rising prices by some publishers above a level that is justified by their costs make it increasingly difficult for researchers to be able to access to the information they publish.
After becoming aware of statements on scholarly communication that have been issued at universities across the nation, including Cornell University, the University of Kansas, the University of California system, Columbia University, the University of Connecticut, and North Carolina State University, the Scholarly Communications Team created a proposed resolution for the University of Arizona Faculty Senate. The resolution encourages tenured faculty in particular to support journals (and their publishers) whose pricing and accessibility policies are consistent with continuing access to published research. Such support includes the choices faculty make in the submission of papers, the allotment of time to refereeing activities, and participation in editorial posts. It also calls on the University administration and Library to provide support for this. The statement is supported by the University Library, by the Law Library, and by the Arizona Health Sciences Library. The proposal was submitted to the Senate on December 5 and passed with one change – the title of the document that passed was amended to read “Scholarly Information Access Endorsement,” the last word replacing “Resolution.”
We also held a Forum on Scholarly Communication on Friday, April 15, 2005. The forum was moderated by chair of the UA Faculty Senate, Wanda Howell, and served as a discussion of the implications of the changing world of scholarly publishing. Topics included the issues and challenges faced by junior faculty looking to publish their research results, how faculty can encourage a transition to sustainable scholarly journals, and the future of alternative publishing models. The event was very successful with a total of 36 attendees, 11 of which were UA & AHSL librarians. 82% rated their satisfaction as high.
The Scholarly Communications Team held 4 web casts on relevant issues that we made available to the Library. These were the following: • June 15, 2005. Topic: Google’s Library Digitization Project: Reports from Michigan and Oxford. Late last year, five major libraries: Harvard, the University of Michigan, the New York Public Library, the University of Oxford, and Stanford University each
UA Libraries • Annual Report 2005 • Page 14
negotiated an agreement with Google to embark on a massive digitization project. The Google project holds out the promise of online full‐text searching and expanded digital access for tens of millions of volumes and envisions not only a major change in the way library resources are delivered to patrons, but an important shift in digital technologies and culture. This online seminar provided insight from two of the participating libraries. • March 10, 2005. ACRL live webcast: ʺGoogle, digital repositories and distance education and YOU.ʺ This Webcast featured a real‐time conversation between Clifford A. Lynch, Executive Director, Coalition for Networked Information, and Michael A. Keller, University Librarian, Director of Academic Information Resources, Publisher of HighWire Press, and Publisher of the Stanford University Press, at Stanford University. Lynch and Keller discussed issues including: Googlization, digital repositories, distance education, and privacy. • February 18, 2005. Special Libraries Association webcast: ʺInitiatives for Change: Digital Access, Sharing & Intellectual Propertyʺ by MacKenzie Smith, Associate Director for Technology at the MIT Libraries. • January 21, 2005. Special Libraries Association webcast: ʺOpen Access: Implications and Cost Modelsʺ by David Stern, Director of Science Libraries and Information Services at Yale University.
III. Customer Services
Electronic Reserves Overall there has been an increase in use of electronic reserves by faculty and graduate assistants. The number of courses and documents for electronic reserves for Spring Semester went from 550 courses (Spring 04) to 553 courses (Spring 05). The most significant change came during the Fall Semester 2005 (data pulled 10/05) when the number of courses went from 433 courses (Fall 04) to 800 courses (Fall 05). There was also a significant increase in the number of faculty requesting audio files from 39 tracks during the Fall Semester 2004 to 548 tracks during the Fall Semester of 2005. Staff provided classroom instruction to the Journalism Department and participated in training for the graduate assistants for Fall Semester 2005.
Express Checkout Express or self‐checkout has continued to grow in 2005, partly due to the addition of a machine to serve the new Main Library open reserves and holds area.
The five‐year goal for express checkout, which was put in place in 2002, is that 75% of circulation transactions for the general collections at the Main, Science‐Engineering, and Fine Arts Library facilities will be accomplished using these machines. This past year, the library had a total of 73% of our check‐outs take place via an express check‐out machine (with about ½ of the months hitting the 75% goal).
UA Libraries • Annual Report 2005 • Page 15
Interlibrary Loan The library continued to streamline and improve services for our customers for interlibrary loan. As part of that project the Document Delivery Team surveyed 1,000 UA faculty, staff and students that use interlibrary loan on their satisfaction with the wait time for book/articles requests and quality of electronic documents. Overall we received a 33% return rate on our surveys. Data from the survey indicated that customers were happy with staff and their ability to find what they needed, great customer service especially for difficult to find items and satisfied with the quality of articles with a few exceptions. The area in which they wanted to see improvement in the most was in turn around time for articles requests. Based on feedback from customers a new stretch quality standard was set that 80% of the customers would receive their article in 3 days (from the time it was submitted to the time it was received).
After studying the process; identifying root causes for improvement and piloting solutions the team greatly improved its turn around time for articles requests from 42% filled in 3 days to 68%. Part of the solutions included studying the process in depth and eliminating unnecessary steps and improving the request process; adding more evening and weekend hours which included cross‐training staff that work extended hours in another team to process requests; identifying problems with our consortia partners (Rapid) and communicating with them to fix problems that led to an improved fill rate. The team is continuing to work with national consortia to make changes that will improve the turn around time to reach the 80% goal. At the same time that article requests were increasing with the new process the team was able to reduce the cost per article requests.
Photocopy, Print, Scanning and Document Delivery Services For 2005 document delivery implemented an over‐the‐counter scanning service at its Photocopy/Print service site in the Library (now called the Express Document Center). The team has processed requests for departments on campus as well as walk‐up customers, especially in the area of converting microfilm to digital format and small scanning projects for departments. The team marketed this service to departments on campus. The team is developing a plan for creating the infrastructure for the new scanning services as part of a strategic project for 05/06 that expands to include digitizing efforts that support increased access to information for library initiatives.
The business plan was completed using the library model, the plan is updated monthly. Examples of those monthly updates include progress on marketing plans; updates for specific cost centers and plans; and increase/decrease in revenue. The team continues to provide excellent service in all areas. The team receives positive feedback from customers regarding all of our services and some unique services like large format printing and scanning. Customers appreciate our technical support that is available not only during the day but nights and weekends. With the increase in interlibrary loan lending fees there has been a significant increase in revenue. That cost center has off set the decline in other service
UA Libraries • Annual Report 2005 • Page 16
areas such as self serve copying and microforms as the library purchases more information available electronically. Other cost centers such as printing remain constant.
STAKEHOLDER Goal: Strategic stakeholders understand the Library’s value to the institution and allocate resources accordingly. Strategic stakeholders are defined as those who influence the allocation of resources provided to the library: UA Administration and Deans, Strategic Planning and Budget Advisory Committee members, Chairman of the Faculty, Associated Students of the University of Arizona President, Graduate & Professional Student Council President, Department heads, faculty, and library donors.
I. Information Resources Budget
The Library received $750,000 in one‐time money in 2002, and this amount was subsequently added to the base budget for information resources in 2003. Since then, there has been no new money added to the base budget. As a result of this flat base budget and increasing inflation, inflation in serials and electronic resources is generally 2‐3 times the rate inflation in the rest of the US economy, librarians spent a significant amount of time during 2004 developing and implementing a two‐year spending reduction plan, with faculty input. In 2005 the second phase of the spending reduction plan was implemented with reductions taking effect January 2006. Reductions included:
Books $234,000 Serials $134,000 Document Delivery Services $26,000 Bindery, Cataloging, Online Systems $52,000 Total $446,000
Total library spending in 2005 as compared to previous years is shown in the following graph:
UA Libraries • Annual Report 2005 • Page 17
Total Library Expenditures
$25,000,000
$20,000,000
$15,000,000
$10,000,000
$5,000,000
$0 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
Following faculty review of serials lists in Fall 2004, decisions were made to cut 1,548 serials in 2004 and 339 in 2005 with the savings from the serials and several databases, totaling $623,000. Note that the Arts and Humanities reduced their book allocation by $47,000 instead canceling serials for 2005. Distribution of these serial cuts for 2004 and 2005 are as follows:
Subject area of serials Number of titles cut Savings Architecture, Fine Arts, and Humanities 346 $75,000 Agriculture and Life Sciences, Engineering, and 823 $300,000 Science (including Optics and many interdisciplinary programs) Education, Management, and Social and 408 $163,000 Behavioral Sciences General Undergraduates 98 $85,000
During 2005, the Library received one‐time money for information resources from several sources, including the university ($300,000) and the Friends of the Library. This enabled the purchase of several new databases and electronic backfiles. Due to strong negotiation and end‐of‐year savings, the Libraries were able to buy resources valued at over $1.1 million for about $820,000. In some cases, these purchases will also reduce ongoing base costs significantly.
UA Libraries • Annual Report 2005 • Page 18
The Library continues to support alternative publishing models like the ARL government documents digitization project, the Stanford Encyclopedia of Philosophy, JSTOR, BioOne and Biomed Central. The Library pays for the membership in Biomed Central so Faculty will not have to pay the author charges to publish in the open access journals published by Biomed Central. The Library makes support of alternative publishing models a priority, but as more of these opportunities arise, it becomes harder for to fund these ventures when we are cutting areas to just to balance the budget.
The total number of electronic journals to which the library has access through publisher packages and aggregator databases is now 28,703. Expenditures for current e‐journal subscriptions are $3,995,188. The Libraries also have 265,051 e‐books, primarily through NetLibrary, Ebrary and large database collections such as Early English Books Online, for which the total paid in 2005 was $417,412. Growth in these areas was funded by shifting resources from print collections to electronic resources.
UA Library E‐journals and E‐books Number Cost Electronic journals 28,703 $3,955,188 Electronic books 265,051 $ 417,412
II. Consortial Purchasing
The Libraries continue to participate in statewide (Arizona Universities Library Consortium, or AULC) and regional (Greater Western Library Alliance, or GWLA) consortia for negotiating and licensing electronic resources. In 2005, the amount of savings realized from shared consortial deals was over $700,000. In addition, the Libraries have negotiated licenses with journal publishers such as Elsevier and Wiley that have provided access to over 7,500 more electronic journals than were originally subscribed to, in many cases at a lower price, resulting in “cost avoidance” of over $3.5 million in resources. With the erosion of the Libraries’ ability to maintain current serial subscriptions due to lack of budget increases, the additional access obtained through consortial purchases becomes even more important.
University of Arizona Savings from Consortial Purchases 2002-03 2003-04 2004-05 Savings through consortial purchases ( AULC ) - base packages $241,765 $236,767 $312,142 Savings through consortial purchases ( GWLA ) - base packages $73,250 $75,286 $90,356 Total base consortial savings $315,015 $391,600 $402,498 One time consortial savings $0 $57,000 $301,646 Total consortial savings $315,015 $448,600 $704,144 Total costs avoided by consortial purchases $2,822,681 $3,430,446 $3,591,411
A new funding model for the allocation of the Information Access Budget was developed and implemented in July 2004 . It enables the Library to better match the University’s directions and focused excellence initiatives with available funds for information resources.
UA Libraries • Annual Report 2005 • Page 19
Information Resources
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Volumes added Monographic volumes purchased Serials purchased Serials gratis
III. Purchasing and Processing
The Libraries have continued to reduce costs from binding printed materials. A $10,000 savings was realized from reducing the binding of foreign language paperback monographs and from further reductions in binding print journals. This savings was returned to the library for reallocation to other projects.
The Library’s Electronic Resources Management Team continues to make great strides in linking purchased content and clarifying holdings for effective access for customers. Since the beginning of the project, links for electronic journals have increased from approximately 5‐6,000 current subscription links, to over 57,000 links representing 34,000 unique titles purchased. We also added links for 97,218 electronic books that were acquired in 2005 bringing the total number of electronic books linked in the catalog to 265,051.
New claiming software in the Millennium system was implemented that streamlined the serials claiming process. This new process looks at all potential claims in the system, not just a monthly list, and is consequently much more comprehensive and accurate. However, due to the greater breadth and accuracy of the new software significant time had to be spent going back over old records and making sure the information was correct and up to date to avoid developing inappropriate claims. The result has been an increased number of missing items made accessible to the campus at large.
UA Libraries • Annual Report 2005 • Page 20
IV. LibQUAL+
In 2005 the Main Library participated in the LibQUAL+ service quality assessment project sponsored by ARL for the sixth consecutive year. Five thousand members of the campus community were invited to take part: 2,000 undergraduates, 1,000 graduate students, 1,000 faculty, and 1,000 staff. From those invited, 588 (11.8%) completed responses were received. This is down from a high of 828 (16.5%) of invited respondents participating in 2003, but up 192 participants from 2004 . Even with fewer participants, the respondents were distributed across the various colleges on campus in the same ratio that the campus population is distributed. Further, the demographics of the respondents roughly match the demographics of the campus population. Thus the results reflect a representative sampling of the University community.
The survey questionnaire has evolved over the six years of its development, becoming a stable source for identifying trends in libraries nationwide. The survey now asks 22 questions in three categories: • The library as a place. • The quality of the personal interactions with library staff. • The quality of the access to information and the level of control individuals have over that access. For each of these questions, respondents were asked to rate their minimum expectations, their desired level of service, and their perception of the library’s performance.
Campus ratings for how well the library was performing went up for each of these themes in 2005, reflecting increased confidence in the Library’s abilities to meet campus needs. Further, there was a significant closing of the gap between the level of service campus customers desired and their rating of the Libraries’ current performance in each of the three themes. As in previous years, the most important factor for campus library users continues to be their ability to identify and find information on their own. This factor was, however, one of the Libraries’ highest rated factors for customer satisfaction at an average of 7.23 on a 9 point scale. There was one question in which the library’s performance was rated lower than respondents’ minimum expectations: the print or electronic resources available to help customers do their work.
The Libraries are pleased with both the increased participation and improved ratings. In the hopes of generating more participation, the Libraries created flyers and placed an ad in the Daily Wildcat that reported back to customers on the changes made in response to past survey results. The Libraries remain committed to implementing service improvements in order to continue closing the gaps between customer expectations and their perception of our performance. We look forward to seeing the results of these improvements reflected in the 2006 survey. It is worth noting, however, that the lowest ratings were for questions related to the availability of information resources. Staff are looking closely into this issue in
UA Libraries • Annual Report 2005 • Page 21
light of scholarly communications challenges, primarily related to inflation and information budgets.
INTERNAL CAPABILITY Goal: The library has the capability and flexibility to meet its customer and stakeholder goals in the face of changing environments.
I. Staff
Staff decreases in the Libraries due to budget cuts have had to be balanced by aggressive process improvement initiatives in order for the Libraries to remain responsive to customers. A total of eight faculty positions have been cut over three years, with more cuts anticipated as University rescissions are mandated. The Libraries have used salaried lines in the past two years to fund merit/career progression, promotions, and reclassifications. A decision was made this fiscal year to not internally fund career progression; only if funds are available from the State will career progression be awarded.
Work and roles of library employees are changing. Realigning work of the Integrative Services teams to address cuts in staff and directions of the University are continuing The most significant change has been consolidation of service desks in the Main and Science‐ Engineering Libraries by switching out librarians’ time for classified staff (Library Specialists) time. This change is resulting in librarians being able to focus more time with faculty and researchers, while additional responsibilities are placed on the Library Specialists. This classification is in the process of examination with different job titles to reflect changing work tasks. To accommodate this change a reduction in staffing at circulation desks has been initiated, with the need for customers to become more self‐ sufficient in checking out and returning materials. Additionally, undergraduate instruction will involve fewer librarians and fewer library instruction sessions will be offered, increasing the need to implement scaled instruction methods with faculty and teaching assistants.
Foundations Program for New Staff A five‐session orientation for new members of the Library has been implemented and is offered twice a year. In the first round of this program, 72 staff who have been in the libraries five years or fewer participated in these interactive sessions. The four‐hour session topics include: the systems model of organizations, working in teams, library team structure and organization, facilitating effective meetings, and the Myers‐Briggs Type Indicator instrument. The goal is to have all new employees attend these sessions within nine months of hire.
UA Libraries • Annual Report 2005 • Page 22
Process Improvement and Business Process Diagnostics An internal support group has been trained in the Six Sigma approach to process improvement: DMAIC (Define, Measure, Analyze, Improve, Control). The group works with teams to get them started in defining the problems which need to be fixed, through setting up controls to measure the effectiveness of process changes. A counterpart to DMAIC, Six Sigma Business Diagnostics, was introduced this year to help identify processes that truly add value and will move everyone and every activity closer to the customer and the customerʹs needs. The process involves root cause analysis of problems/issues and finding solutions through process analysis, statistical measurement, and group facilitation. The push for a new approach to process improvement has been driven by competition for scarce resources, new business models enabled by advances in information technology, customer expectations for higher quality, and the development of library quality leadership principles.
Diversity and Multicultural Programming Diversity is one of the Librariesʹ principles, a guiding force in the way that the Libraries conduct business. This past year, the Libraries made 27 new permanent hires.
New Hires in 2005 Male Female Minority White Classified Staff ‐ UA Libraries 6 (33%) 12 (67%) 6 (33%) 12 (67%) Library Faculty & Appointed 2 (22%) 7 (78%) 4 (44%) 5 (56%) Personnel ‐ UA Libraries
Overall demographics of the current staff now show the following (see Appendix C for demographic tables):
December 2005 Male Female Minority White Classified Staff ‐ UA Libraries 33 (30%) 77 (70%) 42 (38%) 68 (62%) Library Faculty & Appointed 19 (29%) 47 (71%) 18 (27%) 48 (73%) Personnel ‐ UA Libraries
In each cell of the above table, the first number is the number of staff in the indicated categories; the second number, in parenthesis, is the percentage of total Classified Staff or Library Faculty represented by that number. The graph below shows the percentage of minority faculty and staff at the Libraries.
UA Libraries • Annual Report 2005 • Page 23
Diversity Composition
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 19 19 19 19 19 19 19 19 19 20 20 20 20 20 20 Faculty Composition Staff Composition
Through learning opportunities in both the social and the scholarly realms, the Libraries are becoming, on the whole, more knowledgeable about the strengths of multicultural organizations.
Graduate Assistantships Eight students in the Knowledge River program at the School of Information Resources and Library Science were selected for graduate assistantships in the Library starting in Fall 2005. Knowledge River is a center for the study of information resources and technology issues related to American Indians and Hispanics. This is the third year that the Libraries have engaged graduate assistants from this program and plans are to continue this effort. The assistantships provide tuition waivers or reduced tuition while giving these students the opportunity to work twenty hours a week for two semesters.
The Knowledge River program is important for its emphasis on providing students with valuable experience in academic librarianship. Moreover, the internships are designed as a tool for preparing and recruiting a diverse pool of candidates for librarian positions available in the UA Libraries and other institutions. We continue to see successful placements of these students when they graduate, in part, due to their work experiences in the Libraries.
In 2005 the Libraries had eight Knowledge River student positions; two were funded through the generosity of the Udall Center and the remaining six were funded from our base budget. Additionally, a Library donor has recently offered to support two SIRLS
UA Libraries • Annual Report 2005 • Page 24
assistantships (outside of the scope of Knowledge River), so this will bring to ten the number of assistantships provided by the Libraries. Of the eight students starting Fall 2005, two were assigned to Special Collections to work with the Udall collection, one was assigned to Fine Arts Library, two to the Science‐Engineering Team, two to the Social Sciences Team, and one to the Undergraduate Services Team.
Millennium Report Oversight Committee In 2003, four members of the Library Faculty Assembly (LFA) conducted a survey of library faculty and staff stemming from the charge of the Provost to ʺassess the current situation and existing climate and identify changes that need to be made to enable all faculty to be productive and unhindered by impediments based on gender, race/ethnicity, rank, or other reason.ʺ The Report provided the Libraries with valuable information about faculty and staff perceptions and understandings of the workplace.
The Libraries believe it essential to investigate the causes in areas where responses showed potential illegal discrimination or harassment. During 2004, the MROC Response Team undertook the task of soliciting more information from Library faculty and staff regarding examples and evidence of actions and conditions that may have resulted in negative responses to questions in the Library Faculty Assembly’s MROC Survey. The Response Team developed a set of written recommendations in response to each of the questions that evoked negative responses.
In 2005, the Libraries continued to implement recommendations from the MROC report. In particular, a Library MROC was formed with representation of library faculty, classified staff, and appointed personnel. The Library MROC will assess and provide feedback to the Dean and Cabinet on barriers in the library culture; advise the Dean and Cabinet on ways to address climate issues and change “cultural roots” that hinder managing diversity (i.e., look at systemic changes that are needed); look at the processes and feasibility of setting up other support groups. The Dean with work with Cabinet to develop a clear charge including purpose, parameters, expected outcomes, and the role of the Committee, and will share ownership of these issues. In addition to instituting this committee, the Dean has also been working to improve the internal environment of the Libraries through new staff discussion sessions entitled “Conversations with the Dean.”
II. Facilities
Summary: Through shifting and weeding (deselection) of collections, adding compact shelving, modifying spaces for new and different uses, and increasing computers in Science Information Commons, the Libraries have managed some space issues without dedication of significant funds for new construction efforts.
With a current Library space deficit of 164,500 square feed and a project space deficit of 337,635 square feet by 2010, we are spending significant time in planning collection storage
UA Libraries • Annual Report 2005 • Page 25
requirements to sustain growth and space requirements to support changing customer needs.
Space continues to be a major issue for the Libraries as we explore ways to house our growing collections and providing suitable useable space to support electronic access and collaborative study within increasingly overstocked facilities. At current collection rates we will run out of shelving space in most Libraries by 2008 without efforts to increase capacity or reduce growth of print materials. In many areas of the Libraries, staff spends time shifting collections to facilitate re‐shelving and addition of new materials. In areas of the Libraries we face shelving densities that exceed the effective working capacity standards where 86% density is considered full. Examples are the social science collections on the third floor (pod C) of the Main Library and Chinese collections in the fifth floor of the Science Library where the shelves are 90 and 98 percent full. The situation causes us to store some materials in non‐standard ways, even locating some materials on books carts or in storage with no access by customers while awaiting shelf space.
In FY 2002, a Libraries team conducted a thorough study of the services and space related issues with the collections in all branch libraries. In 2005, we continued to implement some of the recommendations from the study. • Since the entire Science Engineering Library needs refurbishment and renovation to meet the needs of customers and support new services, the Library Space Team completed a detailed sequential floor‐by‐floor and room‐by‐room plan for renovation of the Library, which can be implement when funding, becomes available or can be raised from donors. The plan involves renovating group study space; replacement of furniture, and changing the way space is used. • Reconfigured the 2nd floor spaces in the Science Engineering Library to improve service to and provide a more pleasant atmosphere for customers. o Consolidated two service desks in the lobby area in to one user‐friendly customer service point. This was accomplished by removing the walls that housed the old circulation and photocopy desks and work areas, installing an new central service desk, relocating the reference collections nearer to the desk, and installing carpet in the central area of the Library entrance. The relocation of the reference collection permitted us to increase the size of the Information Commons and add 12 new computer stations for enhanced customer access to electronic resources. We provided more open quiet study. The purchase of the new computer, furniture and service desk were made possible through donations from the Friends of the Library and the Parents Association. o Created more open quiet study space on the floor by relocation the microform from the Current Periodical Room to the 1st floor in space created by the removal of shelving.
UA Libraries • Annual Report 2005 • Page 26
Shelving and Shelf Space In all facilities, we are removing print materials from the shelves that are available in electronic format. The increase in electronic resources provides increased availability to our users and provides shelving space and space for reuse where shelving can be removed. In FY 2005, we were able to remove 32,072 items from our collections (approximately 1300 shelves of materials) after a careful review of the usability of the electronic materials, circulation patterns and other data. The deselecting of duplicate materials allows us to spread collections in congested areas, delay massive collection shifts and open spaces for new uses. During the same period, we added approximately 58,000 items. • During 2005, we began implementing plans to install additional compact shelving in the Main Library. We replaced fixed shelving on pod 3A with 31,100 linear feet of compact shelving. The increase of over 30% in shelving capacity (4000 shelves) on 3A provided space to move the Area Studies collections from the 5th floor of the Science Engineering Library to Main and align the collections in the Library where the collections in similar related disciplines are located. The space vacated in SEL will be used to deal with new space requirements in that Library • The shelving capacity gained in the Science Engineering Library permitted relocation of the compact shelving from the first floor in Science to Main Library Pod 3C. The compact shelving will provide increase capacity in the social science collections area by (1500 additional shelves) to eliminate current collections density problems. • The removal of the large Area Studies collection from the Science Engineering Library provides space to create a more inviting study space on the third floor. We removed the shelving in the center section and developed a less congested study area that is out of the main walk way.
Security Each branch of the Libraries experience some level of security concern, primarily stemming from the high use of our facilities and our desire to maintain long schedules including 24 hour a day weekday service in the Main Library.
Because the Libraries provide public access, a broad range of customers visit the facilities. In an effort to lessen the anxiety among users and staff, we are continually exploring upgrades in our security measures for all Libraries and CCP. In 2005, we have had an increase in the thefts of computer equipment from the Main. The series of thefts led to the Libraries decision to add security cameras in the Main Library covering the central access areas and the exits. A plan was developed and implementation begun to install 18 cameras in the Main Library. Also, the nature of the thefts prompted us to explore the requirement to re‐key all locks on the Main Library.
The staff continues to monitor user comments and explore other possible security enhancements. We continue to analysis all security related incidents and activity in the Libraries to determine patterns and occurrence times to allow staff to target security
UA Libraries • Annual Report 2005 • Page 27
enhancement efforts. With the planned upgrades and continued study, we will increase the confidence about security among our staff and customers.
Information Commons – Main Library The Main Library Information Commons completed its fourth full year of operation in 2005, and it continues to be a destination spot for learning experiences outside the classroom. The Commons offers 254 PCs and Macs loaded with courseware and productivity software available on a nearly 24/7 basis, and trained staff and student help is available during all hours the facility is open.
Customer sampling at various points throughout the year indicates that at any one point in time during peak use hours (between 10:00 a.m. and 10:00 p.m.), the Commons is home to 300‐500 students and other users. Given the number of computers and the number of users, students are clearly finding the Commons to be a place that supports their work on group assignments and other collaborative learning opportunities. Groups of three to six students are often seen clustered around a single computer, working as groups. The 25 group break‐ out rooms continue to be popular and are rarely empty between 10:00 a.m. and 10:00 p.m. These rooms have networked laptop connections and whiteboards to facilitate both traditional and modern study needs.
Along with the rest of the Integrated Learning Center (ILC), the Information Commons continues to provide wireless laptop connections. The wireless range extends to all ILC classrooms, the Commons, the ILC courtyard and north and south staircases, and the Bookend Cafe. CatCard holders who have laptops and wireless cards register with CCIT and can connect to the Internet anywhere within the wireless range.
The network environment in the Commons remains stable and secure, allowing staff to spend more time helping students find and use information and less time on hardware and software issues. The Libraries are not immune to attack by hackers and viruses, but downtime in the Commons as a result of those problems was minimal in 2005. In addition, one third of the computers in the Commons were replaced in 2005 and the software packages were upgraded to the most recent releases, thus ensuring students’ access to reliable, up‐to‐date tools.
The Libraries and Office of Student Computing Resources (OSCR) staff continue to collaborate on serving students in the Information Commons through further integration of the MultiMedia Zone, which opened in late 2003, into daily operations. The MultiMedia Zone has 16 high‐end multimedia computers with software capable of creating digital video, digital audio, 3D, animation, and virtual reality projects. Other available software gives students advanced graphics manipulations and website creation abilities. Staffed by OSCR, this area serves those primarily working in media arts, fine arts, and communication, but is available to all customers.
UA Libraries • Annual Report 2005 • Page 28
Information Commons – Science‐Engineering Library In response to the high use and demand for the Main Library Information Commons, the Libraries opened the Science‐Engineering Library Information Commons on October 22, 2004. With assistance from the University of Arizona Parent’s Association and the Friends of the Library the Commons was expanded in 2005 with 12 additional computers. In addition, funding allowed the Science‐Engineering Library to improve the environment with new carpeting, new furniture and a new Single‐Service‐Point Desk where all reference, circulation and printing services are combined into one operation. Wireless access is also being installed throughout the building to provide better connection to information resources. The Science‐Engineering Library Information Commons continues to provide the latest in databases and software for the student, faculty and staff of the University.
North Campus Library For the past four years, the Libraries have focused on the long‐term solution to the space and service issues in the fine arts, architecture, and music libraries by developing a concept for a new fine arts library. During the programming, the need for a high technology, similar to the Information Commons in the ILC, in the North area of campus also became evident.
In March of 2005, in conjunction with Campus and Facilities Planning, we completed a programming and site plan for a new facility. The project efforts have been guided by a Steering Group comprised of the Deans of Architecture, Libraries, and Fine Arts, the Directors of CCP, Facilities Design and Construction, Campus and Facilities Planning, and Budget.
The program and site planning teams were guided by the following goals developed by the Steering Group: • Cultivate interactions and interdisciplinary collaboration among students and faculty in disciplines previously considered discrete to produce original, innovative, and imaginative projects centered on research, creative production, and learning. • Create an information commons that provides a variety of activities that are supported in group study space, group and individual access to technology, full‐service reference help, and opportunities to develop fluency in technology, and the arts. • Design a place where students can expand their learning beyond the classroom experience and discover how to use creativity as a instrument to communicate, synthesize, and understand information and the world • Establish a student‐friendly learning environment with an emphasis on the intersections between the arts, design, engineering, entrepreneurship, management, social, behavioral, and cultural studies that attracts students through its combination of physical space, technology, collections, and information support and enables students to explore and learn independently • Foster technologically based creativity as a key concept for the acquisition of knowledge and technology as a way to connect to other institutions across the country and world
UA Libraries • Annual Report 2005 • Page 29
• Become a premiere center for creativity, research, collaboration, and integration of disciplines • Build a flexible library facility that can easily adapt to the evolving technology and collection management needs and that allows for the effective and efficient use of resources • Provide a safe and secure environment for students, faculty, visitors, and staff and maximize the convenience and accessibility of collections • Consolidate the Fine Arts, Music, Architecture, and Center for Creative Photography libraries and special collections with resources for Engineering, Business, and Behavioral Science students and faculty in one location easily accessible by campus and community users. • Adhere to the Comprehensive Campus Plan (June 2003) to achieve a balance between program requirements, site capacity, and architectural quality while furnishing the maximum amount of space within the defined total project budget
The Facility Program Plan provides a requirement for a facility of 51,486 NASF and 84,700 GSF. The Library will be a high technology facility and include an Information Commons with a minimum of 152 computer stations, collection (compact shelving) and reader areas, Special Collections, CCP collection digitization and the Triestman Center from the College of Fine Arts. The site location for the Library is the south end of the parking lot behind CCP and adjacent to the Speech and Hearing Building.
UA Libraries • Annual Report 2005 • Page 30
CURRENT PROFILE
In the last few years there have been some dramatic changes in the world of library and information science, largely due to new developments in technology and increasing budgetary restrictions. In 2004 the University of Arizona Libraries conducted a holistic survey of all the economic and environmental factors that impact the work of the libraries to determine what changes they can anticipate in the near future. The Libraries’ Access and Delivery Team performed in‐depth research on economic, social, and technological trends, as well as trends in scholarly communication and higher education, to present a detailed situational analysis of the Libraries and make suggestions about planning directions. Their suggestions and the response of the Libraries’ strategic planning team led to some internal restructuring during 2005.
INTERNAL RESTRUCTURING
In 2005 the libraries engaged in a restructuring process to better accomplish strategic planning. The Strategic Long Range Planning team’s scope was changed to encompass the development of higher level strategies, but not the oversight of implementing the strategic plan, which is now within Cabinet’s purview. Cabinet is responsible for ensuring that operational and policy‐related decisions are made from a strategic perspective and that decisions and reasoning for the decisions are clearly communicated. Four permanent cross‐ functional teams have been created to assess the environment, provide input into the strategic plan, and create action plans based on the strategic plan. These four teams are delivery and access, education, virtual environment, and learning environments, whose charges are based upon the following:
Information Resource Management and Scholarly Communication: This group provides leadership, vision and strategic direction in the area of information resources and scholarly communication. It also develops policies, allocates the information access budget, guides assessment strategies, educates library staff and the University community, and advocates for improvement in the scholarly communication environment.
Education/Information Literacy: This group provides leadership, vision and strategic direction in the area education/information literacy. It guides the formation of the Library’s educational infrastructure by developing policies, procedures and by identifying staff and technology requirements. In addition, the group guides assessment strategies, learning outcomes, educates library staff and the University community, and advocates for improvement in education.
UA Libraries • Annual Report 2005 • Page 31
Virtual Environment: This group provides leadership, vision and strategic direction for the library’s virtual environment. The virtual environment includes all customer interfaces (e.g., Electronic Reserves, Interlibrary Loan, the website, Virtual Reference, the catalog). It guides the formation of a unified and customer‐centered web presence by developing policies and procedures and specifying the organization, labeling, navigation and look‐and‐feel of all virtual services and information. The group ensures regular assessment of all aspects of the virtual environment and coordinates and approves any assessment related to virtual services.
Information/Referral, Learning & Research Environments: This group provides leadership, vision, strategic direction and coordination for the library’s learning and research environment within the Library’s public physical environment. It also coordinates the assessment of the learning and research environments within the library (e.g., customer computing needs outside of the information commons, quiet study areas). The group assesses the needs of programs from University community for learning and research environments and identifies and prioritizes opportunities to fill those needs.
The trends in the environment do little more than give us an outline of a changed future environment where decreased funding is forcing us to more carefully select what we do, customer expectations are pushing us to change how we deliver our services and a changing information marketplace is compelling us to be competitive. Each of these drivers of change seem to move us in different directions. Can we truly do less when customers have greater needs? Can we continue to do what we do best when that may not be what is most valued by our customers? Can we compete in a marketplace where elements such as timelines and priorities are out of our control?
We need to continue to understand and respond to the changing needs of our customers in order to add texture and contours to the outline of the future. Our activities must support the mission and strategies of the University of Arizona. Librarians will increasingly act as consultants to faculty becoming involved in planning as well as supporting research and instruction.
To position ourselves to act quickly and create services that are of value to the University we must build an infrastructure that is flexible and can be reused, recombined and repurposed. In addition to the technical infrastructure that is so obviously required we need to build staff competencies including expertise in some of the specialized areas of our work. We need to emphasize collaboration within the library and with others. We also need to effectively plan and quickly make decisions and to have information organized to support this work. Communication within the organization and with others outside the organization will become more important in the future so we must develops ways to be
UA Libraries • Annual Report 2005 • Page 32
more efficient in our communication. There must be transparency of decision‐making and accountability at all levels.
It will be possible for us to remain effective in the future but to do so we will have to make careful and informed decisions about how we support our customers evolving needs and the mission and strategies of the University.
EXTERNAL ENVIRONMENT
While the Libraries’ review of the current environment continues and discussions ensue regarding future planning, the strengths, weaknesses, opportunities, and obstacles faced in previous years remain relevant and important to current work. This profile is outlined below.
I. Mission 2005
We are creators and stewards of a trusted information environment. We enable the discovery and dissemination of knowledge and preserve our unique collections. Thus, we advance the Universityʹs mission to discover, educate, serve, and inspire.
II. Strengths
Economy/Budget • The Libraries have experience in successfully getting grants, putting us in a better competitive posture. • The Deanʹs office and Development Officer are actively seeking and have successfully captured donations and endowments.
Education • Information and referral services are available 24/5 in the Information Commons. • English 102 partnerships are utilizing course integrated instruction where the instructors and the Librariesʹ staff are working collaboratively to incorporate information literacy outcomes. • Librariesʹ faculty are participating in campus wide committees related to Information Literacy. • Information Literacy Guidelines for all General Education and Foundations courses, as adopted by the University Wide General Education Committee in 2003, continue to serve as a basis for information literacy instruction.
Human Resources • The Libraries have been successful in attracting diverse candidates to applicant pools.
UA Libraries • Annual Report 2005 • Page 33
• The Libraries have experienced an increase in the number of people in all recent recruitment pools. • We have a national reputation as an innovative organization. All staff are highly skilled; librarians are active in professional organizations and scholarship. They believe in networking and contributing to the profession through service and academic scholarship. People are sought as consultants and teachers.
Information Access & Information Technology • We are developing new software systems to support changing customer expectations and access patterns. Scholars Portal allows users to customize their access and simultaneously search multiple electronic resources. • Virtual Reference provides an additional medium for users to reference information. • A common desktop platform with a wide range of access and information management tools is available on computers throughout the Information Commons, Main, Science‐ Engineering, and Prototype Fine Arts Libraries. • The Arizona Electronic Atlas provides ʺone‐stopʺ web access to geographically referenced data covering a wide variety of themes for the entire state of Arizona. • We are providing an increasing amount of electronic content to users. • The Information Commons is a favorite location with students and is a center for student collaboration. The Multimedia Zone is equipped with state‐of‐the art multimedia hardware and software.
Scholarly Communication • The Libraries have been working on scholarly communication issues/activities for 10 years (e.g., local experiences with alternative publishing; developing relationships with other units on campus).
Space • The Librariesʹ Space Team planning process is effective. • Strategic plans are in place for dealing with space issues should funding become available.
III. Weaknesses
Education • Scalable teaching methods are not totally available. • The Libraries have not been able to fully integrate information literacy into the curriculum. • Campuses experience an inability to assess student learning focused on outcomes. • There is no commonly defined set of skills or staff training program for Information Literacy nationwide.
UA Libraries • Annual Report 2005 • Page 34
Human Resources • Minority retention has been identified as a concern that needs to be addressed. • Over the next 3‐4 years, promotion raises for librarians will tax the current personnel budget if all who are eligible are successful. • With the potential upcoming promotions from Assistant to Associate Librarians, current numbers of Associate Librarians and eventual retirements of Full Librarians, more education needs to be in place on the process (qualifications, expectations) of becoming a Full Librarian. • Funding to hire above assistant level librarians is not available, placing additional training and mentoring responsibilities on teams.
Information Access & Information Technology • Budget to refresh computer hardware is inadequate. • There is no clearly articulated strategy for the preservation of digital materials.
Scholarly Communication • We are unsure of how to measure results of library efforts in scholarly communication education and advocacy.
Space • Determining ways to convert space to collaborative areas while maximizing shelf space for collections continues to be a challenge.
IV. Opportunities
Education • A project team is charged with improving reference and information referral in terms of assessment, cost savings, staffing models and developing library‐wide quality standards. • The Libraries are in their fourth year of participation in the testing of SAILS (Standard Assessment for Information Literacy Skills), a national project involving several higher education institutions and the Association for Research Libraries (ARL). • Scholars Portal may facilitate opportunities to teach information literacy. • DLearn, the campus repository for instructional objects, will allow librarians to share teaching materials with each other and with faculty.
Information Access & Information Technology • Both faculty and students use and like electronic resources and most readily adopt them if the sources are perceived as convenient, relevant and time saving to their natural workflow.
UA Libraries • Annual Report 2005 • Page 35
• The Libraries have a history of using data to measure success and can now make better data‐based decisions using newly developed E‐metrics standards along with new ways of gathering customer data electronically. • Several collaborative metasearch projects are underway (e.g., Scholars Portal, AARLIN) allowing us to gather experience with developing collections of distributed content, or building information communities, that could change the way collection development is managed. • There is increasing availability of content in full‐text and other digital formats. • A project is underway to determine the most effective software and processes to create a repository for the Librariesʹ digital content • The Libraries have increasing opportunities to play a significant role in the delivery of instruction on campus and in distance learning.
Scholarly Communication • The current economic model of scholarly publishing cannot be maintained with escalation of journal prices and stagnation of library budgets. This forces change.
Space • Installation of compact shelving in selected areas will increase collection storage capacities. • We are aggressively moving to buying and accessing materials in electronic form. • The Libraries digitize materials that take up substantial space and collaborate with other institutions in digitization efforts. • Initiation of work on preliminary program planning for the North Campus Library has brought in key campus units and established interest and commitments.
V. Threats
Education • Companies like Google, XanEdu, Questia, Ebrary and textbook publishers are designing, pricing and marketing products and services directly to faculty and students.
Information Access & Information Technology • The systems (i.e., software, metadata and work processes) that the Libraries are using were designed to manage physical items. • New systems that could replace the automated card‐catalogs will require the development of an extensive infrastructure (e.g., standards, metadata, systems, and processes). • Purchasing and licensing continue to be challenging because of aggregated deals, consortial agreements, and new issues involving intellectual property rights management. • Decreasing budgets will lead to an increase in competition for grants for digital archival preservation.
UA Libraries • Annual Report 2005 • Page 36
• There is not a long‐term plan for a University‐wide course management system (Desire2Learn, WebCT, Blackboard, POLIS, etc. are used on campus). • Campus efforts to develop common authorization systems are fragmented. • There is a lack of standards for preservation, refreshing, emulation, and migration of digital objects to digital archives. • The Patriot Act and other legislative activities are threatening the Libraries’ ability to provide anonymous access to information.
Scholarly Communication • The complicated nature of scholarly communication causes apathy, disengagement, confusion and/or over‐simplification of the issues. • The faculty system of publishing in high‐profile journals will not change easily or quickly. • Technology makes possible wholesale copyright infringement and enables abuses of access to information.
Space • At peak times, there is more demand for group‐study space than the Libraries can currently provide. The educational trend is toward collaboration among students, so this demand should increase. • The Libraries have insufficient funds to make physical changes, remodel, or install the ideal amount of compact shelving.
UA Libraries • Annual Report 2005 • Page 37
GOALS FOR 2006
The Libraries’ goals for 2006 are the following. • Discover. Customers have the information resources and technology they need to create and discover new knowledge. • Educate. Customers can recognize an information need, know how and where to find the information, create and implement a search strategy, evaluate the information they find, and understand the social issues surrounding information use, such as plagiarism, copyright and fair use. • Serve. UA faculty, researchers, staff and consortial partners involved in service to the non‐UA community collaborate with the Library to extend selected Library resources, products, and services to groups targeted by campus outreach efforts. Planned activities for 2006 are targeted to meet these goals.
GOAL 1: DISCOVER Customers have the information resources and technology they need to create and discover new knowledge.
I. Objectives and Strategies
Objective 1: Customers use library‐provided services to effectively search, browse, and discover in a trusted information environment.
Strategy A: Develop an ongoing usability and needs‐assessment program to assess the Libraryʹs web presence to ensure it is organized from the customer perspective.
Strategy B: Partner or collaborate with other entities such as Google to develop simplified search.
Strategy C: Identify unmet discovery tool needs that we are uniquely qualified to provide, and then develop or collaborate to develop the needed tools.
Objective 2: Customers can easily identify and locate needed information without mediation.
UA Libraries • Annual Report 2005 • Page 38
Strategy A: Ensure that items we own and/or license, and items that are identified as reliable and persistent, are made available for any discovery process.
Strategy B: Enhance services (such as the link resolvers) and systems (such as Serials Solutions holdings) that enable customers to locate items uncovered in any discovery process.
Objective 3: The Library identifies and evaluates efficiency (cost) and effectiveness (ability to best meet customer needs) of a variety of options for information resource acquisition and management including emerging models to ensure we are meeting customer needs in the most economical way possible.
Strategy A: Explore, support, and collaborate in regional, national, and international activities that provide cost‐effective models for publishing. When opportunities to advocate for and support national and international experiments that improve the current publishing environment arise, we will need to evaluate these opportunities carefully and take well‐considered risks to continue to influence the marketplace. Example: Work to find a collaborative model to publish the Journal of Insect Science.
Strategy B: Decide whether to create or participate in digitization projects of non‐ unique, shared content based on factors including the following: • Does the project support the mission of the University • Is it cost‐effective • What is the current and anticipated customer need • Does it keep information now in the public domain freely available in the future • Are we the appropriate organization to undertake the project
Strategy C: Determine what unique, distinctive or local content should be digitally preserved based on factors including the following: • Does it support the mission of the University • Is it cost‐effective • What is the current and anticipated customer need • Are we the appropriate organization to preserve the collection/content
Strategy D: Develop and improve processes for more cost‐effective and efficient information resource management. • Selection process for information resources must evaluate and perhaps experiment with direct distribution models where customers, not the library, directly select the information that they need • Acquiring and licensing information processes must be less labor intensive than they now are
UA Libraries • Annual Report 2005 • Page 39
Strategy E: Assess how the Library can best support the changing needs of the university community in areas such as the stewardship and preservation of data sets and other research products.
Objective 4: The Library invests in and leverages existing or proposed services and resources (personnel and technological) in order to quickly develop reusable tools and new services so that customers can effectively satisfy their information needs.
Strategy A: Investigate better ways to fund, plan, and build the human infrastructure • Implement recommendations from HRAPT regarding competencies needed in the Library.
Strategy B: Investigate better ways to plan, fund, and coordinate the technological infrastructure. Establish a network of strategic partnerships to generate additional resources and share in the development and sustainability of services.
Strategy C: Address the development of a Library intranet (internal information pages) through the website redesign process.
II. Project Goals
Agriculture Network Information Center – Western Rangelands In 2006 the Libraries will complete metadata creation and web interface development for the Journal of Range Management and Rangelands Archives. Librarians on the project team will continue to respond to Range Question queries. Additionally, in partnership with College of Agriculture and Life Science colleagues, Library staff will continue development of content for the Arizona Rangelands site. The Arizona Steering Group for Western Rangelands will provide guidance and leadership for the Partnership in general governance issues and also, specifically in revising and re‐submitting the eXtension proposal.
Arizona Archives Online We continue to collaborate with Arizona State University and Northern Arizona University to provide online, searchable access to finding aids for archival collections through the Arizona Archives Online (AAO) database. Arizona Archives Online provides Web access to these finding aids that describe the physical collections within UA, ASU, and NAUʹs Special Collections departments.
In 2006, Members of the AAO Technical and Marketing Committees from all three state universities will be introducing /presenting AAO at the Arizona History Convention in April. More finding aids will be added to AAO as collections become available. In addition, we hope to complete the Arizona Archives Online Best Practice Guidelines for Encoded Archival Description this year. We will continue to recruit volunteers from SIRLS for help in this effort.
UA Libraries • Annual Report 2005 • Page 40
Arizona‐Sonora Documents Online Arizona‐Sonora Documents Online (ASDO) provides web access to digital images of archival collections relating to Sonora, Mexico, that are located at three Arizona repositories: the University of Arizona Library Special Collections; the Arizona Historical Society‐ Tucson; and the Arizona State Library, Archives, and Public Records. Since Fall 2005 our Knowledge River Intern has been working on getting the Apache/Sonora, Mexico, Conflict Papers ready for uploading to the ASDO web site. In 2006, our intern will continue metadata creation, with an anticipated completion and upload date of May 2006.
Arizona‐Sonora Desert Museum Digital Library Arizona‐Sonora Desert Museum (ASDM) Digital Library is a four‐phased collaborative project between the University of Arizona Library and ASDM. The complete digital library will organize and provide access to the entire image collection and selected publications of ASDM including collections of plants, animals, minerals, habitats and landforms of the Sonoran Desert Region. The digital library will be available in Spanish as well as English and have tools for teachers and learners.
In 2006 the Library will conduct a series of testing and assessment to improve the performance of the system and the information services the digital library provides. Library and ASDM staff will participate in several national and international forums to share information about the collaborative approach in digital projects and the organization of image‐based nomenclature‐driven natural history collections. While continuing building the digital library, the University of Arizona Library will additionally explore the potential of incorporating map elements from the Arizona Electronic Atlas project. Planning for fundraising for the next phase will also take place in 2006.
The Arizona Electronic Atlas The Arizona Electronic Atlas is a unique combination of geospatial data that allows users to create, manipulate, and download accurate maps and data through an easy‐to‐use and easily accessible Web‐based resource. So far the resource has been very popular, averaging about 184 visits per day. It has been integrated into several classes offered by the Departments of Geography and Regional Planning, Planning, Ecology, and Natural Resources.
The goals for the Atlas in 2006 include: • Finish the current Atlas enhancements begun in 2005. • Submit a joint grant proposal with the Office of Arid Land Studies to the TRIF Anyplace Access for Arizonans for the ClimateView project. This website will provide temperature and rainfall data for Arizona and will be coupled with the Arizona Electronic Atlas and RangeView. • Develop complete metadata for all data layers represented in map themes through collaboration with the Arizona State Cartographers Office and state agencies.
UA Libraries • Annual Report 2005 • Page 41
• Add additional data such as Education and species‐specific animal data to the Atlas. A presentation on the future direction of Geographic Information Systems (GIS) services in libraries and of the Atlas project will be made at the Living the Future conference in April 2006.
Electronic Theses and Dissertations This project to provide a web‐based, open access channel to access UA theses and dissertations for faculty, students and researchers around the world, began planning in 2005 and will be launched in February 2006. All UA theses and dissertations (600‐700 per year) will be loaded to the digital library to ensure long‐term access and preservation. The library will join the Networked Digital Library of Theses and Dissertations (NDLTD) to promote dissemination and preservation of electronic analogs to the paper/microfiche based theses and dissertations. Locally it servers the University in three ways: a) providing timely access (usually within a week after submission) to UA theses and dissertations; b) allowing UA faculty and students to access theses and dissertations produced by universities around the world through NDLTD; c) organizing UA theses and dissertations for UA departments for long‐term access and preservation.
Institutional Object Repository In 2005 the old DSpace‐based DLearn system was phased out in favor of a more flexible, content‐neutral, metadata‐extensible storage platform based on semantic web technologies and open‐source software. In 2006, the next steps for the digital object repository include adding support for more metadata standards, implementing interoperability with the various learning management systems used on campus, i.e. Desire2Learn and Blackboard, and the implementation of more vertical applications using the repository as the metadata store.
GOAL 2: EDUCATE Customers can recognize an information need, know how and where to find the information, create and implement a search strategy, evaluate the information they find, and understand the social issues surrounding information use, such as plagiarism, copyright and fair use.
Context: • Continue to provide instructional content that supports the development of basic information literacy competencies for all lower division undergraduates • Provide specialized instructional content for information literacy competencies related to the Writing Program, undergraduate majors, and graduate students
UA Libraries • Annual Report 2005 • Page 42
I. Objectives and Strategies
Objective 1: Instructional content and services for information literacy are delivered to the customer through scalable, cost‐effective delivery methods and approaches.
Strategy A: Librarians will act as consultants with faculty and Graduate Teaching assistants (GTAs) in order to identify needs. Develop and maintain reusable instructional content (through a coordinated library‐wide effort) in response to faculty input and student need. • Invest in the infrastructure (systems, expertise, processes) and partner across campus to support the development of reusable content (learning objects) and other cost‐effective delivery methods such as train‐the‐trainer and peer teaching opportunities, e.g. Einsteinʹs Protégés.
Strategy B: Organize and provide unmediated access to digital instructional content.
Strategy C: Work with faculty and Graduate Teaching Assistants (GTAs) to create opportunities to strategically integrate information literacy content into the curriculum.
Objective 2: Customers have “outside the classroom” learning spaces in the libraries “that by their size, furnishings, and orientation encourage exploration, innovation, and customization in all modes of information exchange, including individual, collaborative, and classroom.” 1
Strategy: Assess need, develop plans and implement change • Librarians and staff are integral to this effort. • Collaborate with the University to provide learning spaces for programs within the Libraries (i.e., practice rooms, group environments to develop papers and presentations, North Campus Library, etc.)
Objective 3: The Library invests in and leverages existing or proposed services and resources (personnel and technological) in order to quickly develop reusable tools and new services so that customers can effectively satisfy their education needs.
Strategy A: Investigate better ways to fund, plan, and build the human infrastructure. • Implement recommendations from HRAPT regarding education competencies needed in the Library.
Strategy B: Investigate better ways to plan, fund, and coordinate the technological infrastructure. Establish a network of strategic partnerships to generate additional resources and share in the development and long term maintenance of services.
UA Libraries • Annual Report 2005 • Page 43
1Cornell University Library Goals and Objectives 2002‐2007 Cornell University Library Instruction, Research, and Information Services. 6 April 2005 http://www.library.cornell.edu/Admin/goals/goals‐print.html
GOAL 3: SERVE UA faculty, researchers, staff and consortial partners involved in service to the non‐UA community collaborate with the Library to extend selected Library resources, products, and services to groups targeted by campus outreach efforts.
I. Objectives and Strategies
Objective 1: Library collaborates in University enrollment management programs. Strategy: Actively plan and identify ways to collaborate in the Universityʹs enrollment management initiative.
Objective 2: The Library leverages existing or proposed services and resources developed for our students and faculty to enrich the broader (non‐UA) community.
Strategy A: Assess existing or proposed Library information services and resources and extend when feasible to community groups targeted by UA faculty or administration. Serve as a model for linking scholarship and creative expression to our land‐grant mandate to serve our communities.
Strategy B: Seek funding to develop and sustain activities. For example, TRIF will be used for underserved rural communities and Arizona Electronic Atlas and AgNIC Rangelands may be candidates for funding.
II. Project Goals
Photocopy Services, Interlibrary Loan and Document Delivery In 2006, the library aims to increase revenue by expanding, enhancing and marketing Document Delivery services. We will explore opportunities and develop and implement strategies to increase revenue for the library. In addition, we will develop and implement a fully integrated plan to provide scanning services to external and internal customers. We will continue to assess, improve and implement strategies to meet the stretch quality standard for interlibrary loan article borrowing, and work with consortia partners to make changes in process and staffing that leads to faster turn around time for both of our customers.
UA Libraries • Annual Report 2005 • Page 44
Express Checkin Based on the success of our Express Checkout machines, installed in the library in 2002, we have moved ahead with planning to install Express Checkin machines. In early 2006, the library will be implementing Express Checkin machines at the Main and Science‐ Engineering Libraries. This technology will enable users to clear items from their account immediately and have a receipt which verifies return issued without the assistance of a staff member.
LibQUAL+ The Libraries seek to continue to improve the circumstances surrounding the LibQUAL+ survey. The Libraries are making a concerted effort to raise the number of participants even more for 2006. Marketing efforts begun in 2005 will continue to try to raise campus awareness of the survey and describe how the Libraries have responded to survey results in recent years. The Libraries’ goal is to see increased participation from selected campus students, faculty, and staff in the sample, to improve ratings of the Libraries, and to see smaller gaps between the level of service campus customers desire and the level of service they believe the library is providing
Renovations in the Science Engineering Library The Science Engineering Library needs refurbishment and renovation to meet the needs of customers and support new service delivery concepts. The original facility was built in 1965 and the east‐side/5th floor addition was completed in 1969 with little upgrade in the intervening years. The deferred maintenance backlog for the building is over one million dollars.
We will continue projects started in 2005 to reconfigure space in all areas of the Science Engineering Library to provide improved and inviting research and study spaces for our customers. We will relocate shelving and collections to provide enhanced study areas on all floors, increase the number of group study rooms and complete the move of Area Studies to the Main Library.
We will explore opportunities and funding to implement projects from the detailed plan we developed last year. Some examples include replacing the outdated and dilapidated furniture one area at a time, upgrading public study space and group study rooms.
When building renewal funds become available, we will be prepared to make a request related to this facility. Some major items include replacing ceilings (interlocking tiles not easily accessible) and flooring (asbestos tile) throughout the building, updating restrooms, increasing electrical capacity, and completing deferred maintenance.
Shelving In 2006, we will complete the installation of compact shelving in two areas on the 3rd floor of the Main Library and move or shift collections to alleviate shelf density problems. We will
UA Libraries • Annual Report 2005 • Page 45
to move the Area Studies (Middle East/East Asian) collections from SEL to one of those locations which will align the collections along side their related disciplines. The space gained in the Science Engineering Library will provide 10 year growth capacity for their collections and permit realigning of shelving to improve the user space within SEL. The other location (C pod) will permit us to spread social science collections to reduce density 85 to 74%. Accomplishing this will resolve the congestion problems in the social science collections and provide for 5 years of growth.
We will shift all other collections on the 3rd and 4th floors of Main to accommodate the clearance requirements created by the installation of fire sprinkler systems on those floors. The sprinkler systems will be installed during the summer. We can’t use the top shelves for collections when the sprinklers are in place.
North Campus Library We will, in conjunction with Facilities Design and Construction and Gresham and Beach Architects, develop concept drawings for the proposed Library to be used in fund raising materials. We will contract with a cost estimating specialist to provide information on potential future cost of the facility. With the drawings and realistic cost estimates fund raising for the construction of the new Library can begin. The Library is essential in our efforts to accommodate needed collections and provide flexibility to our customers as research and educational needs change.
Security The Libraries have experience a series of computer equipment thefts during the past year and will take actions to mitigate our vulnerability. We will complete the installation of security cameras in the Main Library. We will complete a complete re‐key of the Main Library. We will also implement a plan to install security covering the central pathways and exits in the Science Engineering Library. The cameras will act as a deterrent to theft of equipment and relieve the anxiety of staff and customers.
Center for Creative Photography Space Master Plan We will complete an intense planning effort for the Center with an emphasis on growth requirements and effective use of existing facilities. We will continue to explore the use of compact shelving systems for archives and collections to maximize currently available space.
Information Commons One third of the Main Library Information Commons’ computers were updated in 2005, and another third will be updated in 2006 to maintain the quality of computing access that students have come to expect of us. We have identified some problems with the layout of the Help Desk and plan to reconfigure the desk to achieve better integration of staff working together at the desk and improve access to assistance. This change should also allow us to increase the number of computers for student use in the Commons. Other goals for the
UA Libraries • Annual Report 2005 • Page 46
Commons in 2006 include ensuring that classes held in the Integrated Learning Center have the resources they need. Particularly, the Libraries will work to ensure that students have access to the software, hardware, and other technologies necessary to complete coursework assigned in classes held in the ILC, and to create flexible new learning spaces that integrate with the classes taught in the ILC.
Information Access Budget Currently, if no new base money is received, the library plans to initiate another round of spending reductions in Fall 2006, to take effect in January 2007. Up to $400,000 in additional reductions will be made, in the form of serials cancellations and reduced book purchases. After 2 years of cuts, some of the reductions will have to be programmatic as we must support areas of excellence and across the board cuts will hurt all areas.
The library continues to implement new and revised selection policies with appropriate criteria to assist librarians in selecting information resources more effectively and more in alignment with current library and university directions. Areas that experience low use of materials will be areas targeted for reallocation. There are many demands on the information access budget and there must be resources available to support moving the Library further into the digital environment. With little prospect for new funding, in addition to budget reductions to deal with inflation in materials costs, resource will have to be reallocated from print books and serials to fund electronic resources and digital initiatives.
Priority Objectives Beginning in 2005‐2006
Goal Objective Strategy 1 1: 1. Customers use library‐provided A. Develop an ongoing usability and needs‐ Discover services to effectively search, assessment program to assess the Libraryʹs browse, and discover in a trusted web presence to ensure it is organized from information environment. the customer perspective.
The new Virtual Library Presence Team or the team now known as SPIN will oversee this strategy and will determine how to measure and ensure a trusted information environment. 2 1: 1. Customers use library‐provided B. Partner or collaborate with other entities Discover services to effectively search, such as Google to develop simplified browse, and discover in a trusted search. information environment. 3 1: 1. Customers use library‐provided C. Identify unmet discovery tool needs that Discover services to effectively search, we are uniquely qualified to provide
UA Libraries • Annual Report 2005 • Page 47
browse, and discover in a trusted information environment. 4 1: 2. Customers can easily identify B. Enhance services (such as the link Discover and locate the appropriate copy of resolvers) and systems (such as Serials needed information without Solutions holdings) that enable customers mediation. to locate items uncovered in any discovery process. 5 1: 3. The Library identifies and A. Explore, support, and collaborate in Discover evaluates efficiency (cost) and regional, national, and international effectiveness (ability to best meet activities that provide cost‐effective models customer needs) of a variety of for publishing. Example: Work to find a options for information resource collaborative model to publish the Journal acquisition and management of Insect Science. including emerging models. 6 1: 3. The Library identifies and C. Determine what unique, distinctive or Discover evaluates efficiency (cost) and local content should be digitally preserved effectiveness (ability to best meet customer needs) of a variety of options for information resource acquisition and management including emerging models. 7 1 & 2: 4. The Library invests in and A. Implement recommendations from Discover leverages existing or proposed HRAPT regarding competencies needed in & Educate services and resources (personnel the library and technological) in order to quickly develop reusable tools and new services so that customers can effectively satisfy their information needs 8 1 & 2: 4. The Library invests in and B. Investigate better ways to plan, fund, Discover leverages existing or proposed and coordinate the technological & Educate services and resources (personnel infrastructure and technological) in order to quickly develop reusable tools and new services so that customers can effectively satisfy their information needs 9 1: 4. The Library invests in and C. Address the development of a Library Discover leverages existing or proposed intranet (internal information pages) services and resources (personnel through the website redesign process. and technological) in order to quickly develop reusable tools (The team now known as SPIN oversees and new services so that this strategy) customers can effectively satisfy their information needs 10 2: Educate 1. Instructional content and A. Develop and maintain standardized services for information literacy reusable instructional content (through a
UA Libraries • Annual Report 2005 • Page 48
are delivered to the customer coordinated library‐wide effort) in response through scalable delivery methods to faculty input and student need. and approaches. 11 2: Educate 1. Instructional content and B. Organize and provide unmediated access services for information literacy to digital instructional content. are delivered to the customer through scalable delivery methods and approaches. 12 2: Educate 1. Instructional content and C. Work with faculty and Graduate services for information literacy Teaching Assistants (GTAs) to create are delivered to the customer opportunities to strategically integrate through scalable delivery methods information literacy content into the and approaches. curriculum, e.g. peer instruction models, working with programs in the majors, etc. 13 2: Educate 2. Customers have “outside the Assess need and plan for new or modified classroom” learning spaces in the learning spaces within the Library based on libraries that by their size, current and future campus program needs furnishings, and orientation encourage exploration, innovation, and customization in all modes of information exchange, including individual, collaborative, and classroom. 14 3: Serve 1. Library collaborates in Actively plan and identify ways to University enrollment collaborate in the Universityʹs enrollment management programs. management initiative.
UA Libraries • Annual Report 2005 • Page 49
CONCLUSION
The University of Arizona Libraries are a well‐respected, highly ranked academic library system that prioritizes the Focused Excellence goals of our campus community through emphasis on comprehensive, high‐quality research collections and superior user services. We continue to maintain standard services including reference support, interlibrary loan, and information literacy education, and we have expanded these services to take advantage of the opportunities presented by new technologies. Email and chat reference service, express self‐checkout, and self‐serve reserves are recent improvements made possible by our expanding incorporation of digital media. Meanwhile, the Libraries continue to grow the size and breadth of our print and digital collections with a particular focus on the digital books, journals, and databases that have been increasingly in demand by our customers.
While continuing the quality of service and collections to which our campus community has become accustomed, UA librarians are constantly pursuing a vast and diverse array of new projects that will ensure that we remain at the cutting edge of academic libraries. Our digitization projects are expanding rapidly to encompass external collections as well as those we hold internally. From our own Special Collections to the archives of the Arizona‐ Sonora Desert Museum, library staff are increasing the quantity and quality of online information available to the UA community and the world.
Internally, the Libraries continue to strive for an organizational structure and environment that will allow our staff to work at their highest capacity. Our 2005 restructure was inspired by the need to stay on top of current trends in the information field, particularly the rapid advance of technology. Our newly created cross‐functional teams will enable the Libraries to respond with more agility and flexibility to our changing external environment. Meanwhile, the creation of a library Millennium Report Oversight Committee (MROC) will provide the infrastructure needed to ensure that issues raised by our MROC Response Team are resolved in the most effective and sensitive manner.
The Libraries continue to struggle with financial limitations. Although we have taken a creative and aggressive approach to maximizing our budget, we now acknowledge that the Libraries require increases in funding if we are to continue offering the high‐quality services and collections that the university’s top students and scholars demand. To ameliorate this situation, we are pursuing a number of entrepreneurial paths toward generating external revenue, including increased grantwriting, more active marketing and development efforts, and the exploration of new types of funding sources. However, this type of activity is only a partial remedy to larger budgetary problems.
UA Libraries • Annual Report 2005 • Page 50
In the future, the Libraries will explore the development of facilities and products that allow students and faculty to engage in more collaborative and interdisciplinary projects. Continuous upgrading and updating in the Main Library Information Commons, further expansion of the Information Commons in the Science‐Engineering Library, and the development of a new North Campus Library are key to the Libraries’ ability to help the campus build a world‐class academic community that be successful in recruiting and retaining high‐quality scholars and students.
UA Libraries • Annual Report 2005 • Page 51
APPENDIX A: STAFF ACCOMPLISHMENTS 2005
SUMMARY
26 publications released in 2005 47 presentations at the national/international level 97 service commitments at the national/international level 8 awards/special honors
LIST OF ACCOMPLISHMENTS
TONI ANAYA Service Co‐chair, REFORMA National Committee on Recruitment and Mentoring Vice‐President, REFORMA Tucson Chapter Appointed Member, (Committee on the) Status of the Academic Librarian, ACRL
LAURA J. BENDER Service Publications Chair, Arizona Chapter, Special Libraries Association Member, Murray Wortzel Award Committee, Social Sciences Division, Special Libraries Association
STEPHEN BOSCH Publications Bosch, Stephen J. ; Promis, Pat ; and Sugnet, Chris. Guide to Licensing and Acquiring Electronic Information. Lanham, MD: Scarecrow Press, 2005.ALCTS Acquisitions Guidelines No. 13, ALCTS Collection Management and Development Guides, No. 13. 112 pgs. Bosch, Stephen. “Using Model Licenses.” Journal of Library Administration, Vol 42 no 3/4 2005. pg 65‐81. Bosch, Stephen. “Buy, Build, or Lease: Managing Serials for Scholarly Communications.” Serials Review, Vol 31 May 2005. pg 107‐115. Bosch, Stephen J. ʺTable 4 / North American Academic Books: Average Price and Price Indexes,ʺ The Bowker Annual of Library and Book Trade Information. Spring 2005.
UA Libraries • Annual Report 2005 • Page 52
Presentations Bosch, Stephen. “Use Measures for Electronic Resources: Theory and Practice.” Presented by the ALCTS Collection Management and Development Section. Monday, June 27, 2005. Service Member, Nominating Committee, Association for Collections and Technical Services, American Library Association (ALA ALCTS) Chair, Nominating Committee, Collection Management & Development Section, ALA ALCTS Member, Acquisitions Organization and Management Committee, ALA ALCTS Consultant, Library Materials Price Index Committee, ALA ALCTS Member, Chief Collection Development Officers of Large Academic Libraries Discussion Group, ALA ALCTS Member, Marcel Dekker / Taylor and Francis Publishers Advisory Board Member, Springer Library Advisory Board Member, Collection Development Committee, Greater Western Library Alliance Member, Statistics Liaison Group, Association for Research Libraries Member, Committee for the Cooperative Purchase of Electronic Information, Arizona University Library Council Member, Taiga Forum Steering Committee
MARIANNE STOWELL BRACKE Publications Bracke, Marianne Stowell and Jim Martin (2005). “Developing criteria for the withdrawal of print content available online.” Collection Building 24 (2), 61 – 64. Presentations Han, Y, Bracke, M. and Pfander, J. (2005, May). Digitizing Rangelands: Providing Open Access to the Archives of Society for Range Management Journals. IAALD XIth World Congress / USAIN Biennial Conference, Lexington, KY, May 16‐ 18, 2005. Bracke, Marianne Stowell, Michael Brewer, and Dan Lee. “More Chat, Less Staff: A Model for 24/5 Chat Service.” Poster Session. American Library Association. Annual Meeting 2005. Chicago, IL. Bracke, Marianne Stowell, Elizabeth Kline, and Sainath Chinnaswamy. “Changing Directions: the Future of Reference at the University of Arizona Science and Engineering Library.” Poster Session. American Library Association. Annual Meeting 2005. Chicago, IL. Service Chair, Education, Training, and Support Committee, Machine‐Assisted Reference Section, Reference and User Services Association Appointed Member, Membership and Recruitment Committee, Science and Technology Section, Association of College and Research Libraries
UA Libraries • Annual Report 2005 • Page 53
MICHAEL BREWER Publications Brewer, Michael. ʺYou Canʹt Get There from Here, or How Do I Become a Slavic Studies Librarian?ʺ Slavic & East European Information Resources. 6(1) (2005): 31‐ 56. Presentations Brewer, Michael. ʺExclusive Rights of Copyright Holders and Exemptions to Exclusive Rights.ʺ American Association for the Advancement of Slavic Studies National Conference. Salt Lake City, November 3‐6, 2005. Bracke, Marianne, Michael Brewer & Dan Lee. [Poster Session] ʺMore Chat, Less Staff: A Model for 24/5 Chat Service.ʺ ALA National Conference. Chicago, June 26, 2005. Brewer, Michael. ʺAdvanced Searching for Catalogs & Union lists.ʺ Third Biennial AAASS Preconference on Digital Resources. Salt Lake City, November 3, 2005. Brewer, Michael. ʺThings we wish our students could do: An outcomes based approach to library, technology, and professional literaciesʺ American Association of Teachers of Slavic and East European Languages Regional Conference. Tucson, April 16, 2005. Service Member, Office of Information Technology Policy, American Library Association Chair, AAASS Bibliography & Documentation Committee Subcommittee on Collection Development Member, Subcommittee on Copyright & Licensing, Bibliography & Documentation Committee, American Association for the Advancement of Slavic Studies (AAASS) Member, Subcommittee on Digital Projects, Bibliography & Documentation Committee, AAASS Member, Bibliographic and Documentation Committee, AAASS Member, Coordination Committee for the Third Biennial AAASS Preconference on Digital Resources (Salt Lake City, 2005) Indexer, current and past issues of Studies in Slavic Cultures (annual) and KinoKultura (quarterly) for the American Bibliography of Slavic & East European Studies online database
JOSEPH R. DIAZ Publications “The intersection of race and queer sexuality: what’s out there.” Chapter in the book, Multiracial America: An Annotated Bibliography, edited by Darlene Nichols, Karen Downing and Kelly Webster, Scarecrow, 2005. “Latin American,” in Magazines for Libraries, 14th edition. New Providence, New Jersey: R.R. Bowker, 2005. Coordinator and primary contributor to a revised chapter with co‐authors Olivia Olivares and Veronica Reyes.
UA Libraries • Annual Report 2005 • Page 54
“Latino Studies, ” Magazines for Libraries, 14th edition. New Providence, New Jersey. R.R. Bowker, 2005. Coordinator and primary contributor to a revised chapter with co‐authors Olivia Olivares and Veronica Reyes. Presentations “Musica Latina: Collection Development Strategies and Reader’s Advisory Services for Librarians.” Invited presentation. Utah Library Association Annual Conference. May, 2005. Service Appointed member, Office Of Outreach Services Advisory Committee, American Library Association Appointed member, Committee on Diversity, American Library Association Member, Tucson International Mariachi Conference Board Member, grants review panel, Tucson‐Pima Arts Council Board Member, Itzaboutime Music Productions Co‐host, Barrio Sounds Radio Program, KXCI 91.3 FM Tucson
RUTH DICKSTEIN Presentations Ruth Dickstein. ʺThe Radical Web: Bisbee Deportation of 1917.ʺ Presented at the American Historical Association ‐ Pacific Coast Branch, Corvalis, OR, August 6, 2005. Panel Presentation. Service Chair, Womenʹs Studies Section, Association of College and Research Libraries, American Library Association Chair, Awards Committee, Womenʹs Studies Section, Association of College and Research Libraries, American Library Association
AMARA EDWARDS Service Member, Theodore Calvin Pease Award Committee, Society of American Archivists
MARY FEENEY Publications Mary Feeney and Jill Newby. “Presenting Resources in Scholar’s Portal: Approaches to Decision‐Making and User Feedback.” portal: Libraries and the Academy 5:2 (April 2005): 195‐211. Mary Feeney. “Centralizing Information about Library Services and Resources: Delivering the Library to Users at Any Distance.” Internet Reference Services Quarterly 9:1‐2 (2004): 129‐146. [Special issue: “Improving Internet Reference Services to Distance Learnersʺ]. Service Website manager, Task Force on the Environment, Social Responsibilities Round Table, American Library Association
UA Libraries • Annual Report 2005 • Page 55
CASS FEY Service Secretary, National Board, Society for Photographic Education Publications Committee, Society for Photographic Education
YAN HAN Publications Han, Y. (2005). An integrated high availability computing platform. The Electronic Library, 23(6), 632‐640. Han, Y., Riggs, C., and Gelfand, J. (2005). American library association: 2005 midwinter meeting highlights. Library Hi Tech News, 22(3), 4‐7. Presentations Han, Yan, Jeanne Pfander, and Marianne Stowell Bracke. (2005, May). “Digitizing Rangelands: Providing Open Access to the Archives of Society for Range Management Journals.” IAALD XIth World Congress / USAIN Biennial Conference, Lexington, KY, May 16‐18, 2005. Han, Yan and Atifa Rawan. Afghan eQuality Alliances: 21st Century Universities for Afghanistan: Digital Libraries Alliance Workshop. Kabul, Afghanistan. November 13 – 17, 2005. Service Member, Government Publications Committee ‐‐ Standing Committees: Rare & Endangered, American Library Association Chair, Standards Interests Group, Library and Information Technology Association Honors & Awards Han, Y. and Atifa Rawan. Travel to Kabul to hold Afghan eQuality Digital Libraries Alliance Workshop. November 13‐17. Value of $6000.
SARA C. HEITSHU Service Editorial Board member, Library Resources and Technical Services Member, Executive Board, Beta of Arizona Chapter, Phi Beta Kappa Other Activities Exhibit creation, “The Power of Words,” Special Collections exhibit for the American Indian Language Development Institute
KAREN HOLLOWAY Service Chair, Leadership Development Committee, Library Administration and Management Association, American Library Association
UA Libraries • Annual Report 2005 • Page 56
SAMUEL K. HUANG Presentations “Donor Relationship: Tales from Two Tradesmen.” Samuel T. Huang (University of Arizona) and Chantel Dunham (University of Georgia). Presented at the 2005 International Academic Library Advancement and Development Network (ALADN) Pre‐Conference, New Orleans, LA, March 6, 2005. Panelist, Discussion of Survey Results and Position Paper—“Embedded Endowment for Deans, Chairs and Professorships.” The 2005 ALADN Annual Conference, New Orleans, LA, March 8, 2005. “New Challenges in Academic Librarianship as a Fundraiser.” The American Library Association (ALA)/ Association of College and Research Libraries (ACRL) Library Development Discussion Group. 2005 ALA Annual Conference, Chicago, IL, June 26, 2005. “Gift Is More Than Just a Gift – Fundamentals of Fundraising.” 2005 ALA Annual Conference, Chicago, IL, June 27, 2005. Hosted a Table Talk, “Friends of the Library in Academic Setting.” LAMA FRFDS Fund Fare at the 2005 ALA Annual Conference, Chicago, IL, June 27, 2005. Service Board Member‐at‐Large, Library Administration and Management Association, American Library Association Committee Member, Fund Raising and Financial Development Section, Library Administration and Management Association, American Library Association
MARDA L. JOHNSON Presentations “Opening a Can of ERMs, Slow‐ERM or Glow‐ERM”, Presentation at the American Library Association’s ALCTS Pre‐Conference on Electronic Resources Management Systems, Chicago, IL, June 24, 2005. Service Elected representative of Amigos Library Services, Members Council, Online Computer Library Center
DOUGLAS JONES Service Member, AgNIC Coordinating Committee Vice Chair/Chair Elect, Library Advisory Committee, Optical Society of America
HITOSHI KAMADA Presentations Kamada, H. (September 2005) Evolution of Kiyo Journals in Japanese Academia. Submitted Panel Presentation at the Western Conference of the Association for Asian Studies. Denver, CO.
UA Libraries • Annual Report 2005 • Page 57
Kamada, H. (April 2005) Electronic Resources for Japanese Studies. Workshop instruction at ASIANetwork Conference. Whittier, CA. Kamada, H. (April 2005) Possibility in Digital Collection Management: Introduction to CONTENTdm. Presentation at OCLC‐CJK Users’ Group Meeting. Chicago, IL. Service Member, Horner Fellowship Committee, Arizona Library Association
ELIZABETH KLINE Presentations Bracke, Marianne Stowell, Elizabeth Kline, and Sainath Chinnaswamy. “Changing Directions: the Future of Reference at the University of Arizona Science and Engineering Library.” [Poster Session] American Library Association. Annual Meeting 2005. Chicago, IL. Elizabeth Kline and Nathalie Zhou. “Enhanced Data Driven Model in Collection Development by Information Technology during Spending Reduction at the University of Arizona Library.” [Poster Session] ACRL, Science and Technology Section. American Library Association. Annual Meeting 2005. Chicago, IL. Service Appointed Member, Annual Conference Program Planning Committee, Science and Technology Section, Association of College and Research Libraries
CHRISTINE KOLLEN Service Member, Publications Committee, Map and Geography Round Table, American Library Association Honors & Awards LSTA Grant (Arizona State Library). Grant title: “Arizona Electronic Atlas: Reaching out to new users and enhancing functionality.”
DAN LEE Presentations Marianne Bracke, Michael Brewer, and Dan Lee. “More Chat, Less Staff: A Model for 24/5 Chat Service.” Poster Session presented at ALA Annual Meeting 2005, Chicago, IL. Service Member, Budget & Finance Committee, Association of College and Research Libraries Member, Copyright Advisory Committee, Office for Information Technology Policy, American Library Association
UA Libraries • Annual Report 2005 • Page 58
KIM LEEDER Publications Stoffle, Carla J. and Kim Leeder. “Practitioners and Library Education: A Crisis of Understanding.” Journal of Education for Library and Information Science 46.4 (Fall 2005): 313‐320.
JIM MARTIN Publications Bracke, Marianne Stowell and Jim Martin (2005). “Developing criteria for the withdrawal of print content available online.” Collection Building 24 (2), 61 – 64. Service Membership Chair, Chemistry Division, Special Libraries Association Co‐chair, Marion E. Sparks Travel Awards Committee, Chemistry Division, Special Libraries Association Member, Chemical Information Literacy Subgroup, Chemistry Division, Special Libraries Association
BETSI MEISSNER Service Elected Treasurer, Registrar’s Committee—Western Region
VICKI MILLS Service Member, MARS President’s Program 2006 Conference, Machine‐Assisted Reference Section, Reference and User Services Association, American Library Association Conference Program Co‐Chair, AzLA Conference 2005, Arizona Library Association
ROGER MYERS Presentation Myers, Roger. “Mining and Labor Collections at University of Arizona’s Special Collections.” Arizona Historical Convention, Flagstaff, April 22, 2004.
JILL NEWBY Publications Newby, Jill. “An Emerging Picture of Mathematiciansʹ Use of Electronic Resources: The Effect of Withdrawal of Older Print Volumes,” Science & Technology Libraries 25 (4):65‐85 (2005) Feeney, Mary and Jill Newby. “Model for Presenting Resources in Scholarʹs Portal,” Portal 5(2):195‐211 (2005) Presentations Newby, Jill, Verónica Reyes and Leslie Sult, “Swimming Above the Current: Transforming Instruction Efforts to Leverage Declining Resources and
UA Libraries • Annual Report 2005 • Page 59
Maximize Student Learning.” Poster presented at the ACRL National Conference, Minneapolis, MN, April 9, 2005. Service Chair, Nominating Committee, Science and Technology Section, Association of College and Research Libraries Member, Academic Advisory Board, EBSCO
DOUGLAS R. NICKEL Publications Nickel, Douglas R. “From the Manor House to the Asylum: The George Cowper Album in Context,” Museum Studies, Art Institute of Chicago. ‐‐‐‐. “Seeing through Trees,” in Barbara Bosworth, Trees: National Champions. Center for Creative Photography/MIT Press. ‐‐‐‐. “Chuck Close’s Glass Eye,” in Siri Engberg and Madeleine Grynsztejn: Chuck Close: Self‐Portraits, 1968‐2005. San Francisco Museum of Modern Art/Walker Art Center. Presentations Nickel, Douglas R. “Peter Henry Emerson: The Mechanics of Seeing,” paper presented in symposium “The Meaning of Photography,” Sterling and Francine Clark Art Institute, Nov. 2005. ‐‐‐‐. “Ansel Adams: On Reflection,” Museum of Fine Arts, Boston, Oct. 2005. Service Photography Book Reviews Editor, College Art Association CAAreviews
OLIVIA OLIVARES Publications “Religious Studies.” Senior subject advisor/contributing bibliographer, Bowker’s Best Reference Books. New Providence, New Jersey: Bowker, 2005. “Latin American Studies.” Senior subject advisor/contributing bibliographer for Latin American Studies, Bowker’s Best Reference Books. New Providence, New Jersey: Bowker, 2005. Presentations “Children’s Day/Día de los Niños at the University of Arizona Libraries.” Exhibit, April 4 – May 6, 2005; Presentations and Roundtables, April 16, 2005. Main Library, University of Arizona, Tucson, Arizona. In collaboration with Peggy Cabrera. “Nuestras Raices/Our Roots.” UA Libraries table/exhibit, March 6, 2005. Tucson‐Pima Public Library, Tucson, Arizona. In collaboration with Peggy Cabrera. Service Member, Nominating Committee, Anthropology and Sociology Section, Association of College and Research Libraries Member, Information Literacy Committee, Anthropology and Sociology Section, Association of College and Research Libraries
UA Libraries • Annual Report 2005 • Page 60
MALIACA OXNAM Service Liaison to the Association of College & Research Libraries Science & Technology Section, Engineering Libraries Division, American Society for Engineering Education Co‐Chair, Annual Hot Topics Discussion Group, Science & Technology Section, Association of College & Research Libraries Honors Oxnam, M. Tech ConNEXTions ($5700) funded by a Gateway Strategic Alliance Grant. Awarded December 2005.
JEANNE L. PFANDER Presentations Han, Y, Bracke, M. and Pfander, J. (2005, May). Digitizing Rangelands: Providing Open Access to the Archives of Society for Range Management Journals. IAALD XIth World Congress / USAIN Biennial Conference, Lexington, KY, May 16‐ 18, 2005. Service Appointed Member, Ethics Committee, Association of College and Research Libraries Honors & Awards Pfander, J. and Williams, B. Hands‐on Interactive Japanese Drumming Event with Students from the Women in Science and Engineering (WISE) Student Organization. Alltel Funds for the Arts. $1000.
SHELLEY PHIPPS Publications Phipps, Shelley E. “Creativity and Leadership (Editorial): Rafting the rapids 2005: Searching for our future purpose,” C&RL News, February 2005 Vol. 66, No. 2. Presentations Measurement and Assessment in Libraries: An Introduction to the Why, What, and How of Using Measurement to Increase Effectiveness, SOLINET, Charlotte, North Carolina, June 22, 2005 (sole designer and trainer). Service Planning and Program Committee, Living the Future 6, Tucson, AZ April 2006 ACRL—Preparation of Speakers for the ACRL National Conference—“Pretty Good Presentations” training in Boston, ALA Midwinter, January 2005 Consultation, Youngstown State University Maag Library‐‐Annual Retreat, December 2005 Organization Development in Libraries: Institute II and III, designed and offered in Washington DC and Los Angeles, CA, with co‐trainers Maureen Sullivan and Elaina Norlin.
UA Libraries • Annual Report 2005 • Page 61
PATRICIA PROMÍS Publications Bosch, Stephen; Patricia Promís and Chris Sugnet. Selecting, Acquiring and Licencing Electronic Publications. Lanham, MD: Scarecrow Press, 2005. Presentations “Competencies for Academic Librarians in the 21st Century” paper delivered at the X Transborder Library Forum. Chihuahua, México (March 05). “An Assessment‐Based Approach to New Employee Orientation: Joining a Team‐ Based Organization” Co‐presented at the 2005 ALA Annual Conference, Training Showcase. Sponsored by the ALA’s Continuing Education Clearinghouse. (June 25). Service Chair, Professional Development Committee, Association of College & Research Libraries (ACRL), American Library Association (ALA) Member, Effective Practices Committee, ACRL Spectrum Scholar Mentor, ACRL External Review Panel Member, Committee on Accreditation, ALA
ATIFA RAWAN Presentations “Rethinking Government Information: Providing Access and Managing Documents Collections in the 21st Century” – Panel Presentation, ACRL 12th National Conference, Saturday, April 9, 2005 – Minneapolis, Minnesota. Atifa Rawan and Micaela Agyare‐ Co‐Presented a program on business and government documents sources for Thunderbird’s Project Artemis to 16 Afghanistan’s women entrepreneur – Thunderbird: The American Graduate School of International Management, January 10, 2005. Co‐conducted several digital libraries alliance workshops for faculty and staff of five academic libraries as part of an Afghan eQuality Alliances: 21st Century Universities for Afghanistan from November 13‐17, 2005 ‐ Kabul University, Kabul, Afghanistan Invited panel –Beyond Dichotomies: Government vs. Non‐Government “The Reconstruction and Reconstitution of Afghanistan’s Higher Education System” – March 22, 2005 – 49th Annual Conference , Comparative and International Education Society, Stanford University Campus‐wide keynote presentation at Arizona State University (ASU) West (part of their Diversity and National Library Week program), April 15, 2005 – “Rebuilding of Afghanistanʹs Academic Libraries.” Service Member, Conference Program Committee, “Living the Future V and VI” Member, Editorial Advisory Committee, CSA Public Affairs Information Service Member, Law & Political Science/Vendor & Publishers Committee, College and Research Division, American Library Association
UA Libraries • Annual Report 2005 • Page 62
Member, Board of Trustees, American Institute of Afghanistan Studies (AIAS), Duke University (representing the University of Arizona) Member, Winnipeg Centered Committee to Restore the Kabul University Library, University of Manitoba Honors & Awards Recipient of the American Library Association (ALA) Elizabeth Futas Catalyst for Change award for 2004/2005. Afghan eQuality Alliances: 21st Century Digital Libraries for Afghanistan initiative to set up an integrated library. With Yan Han. Received funding from Washington State University and USAID ($65,485) for 2005‐2005. Rebuilding the Information Infrastructure in Afghanistan: An Implementation Plan for an Electronic Agriculture Library for Kabul University. 2004‐1005. Funded by the International Arid Lands Consortium and USAID ($85,000).
VERONICA REYES Presentations Newby, Jill, Verónica Reyes, Leslie Sult. “Swimming Above the Current: Transforming Instruciton Efforts to Leverage Declining Resources and Maximize Student Learning.” Poster Session at the Association of College and Research Libraries (ACRL), 12th National Conference in Minneapolis, Minnesota, April 7‐10, 2005. Reyes, Verónica. “Archivos de Escritores México Americanos.” Translation: “Mexican American Literary Authors & Their Archives.” Foro Transfronterizo de Bibliotecas 2005: Información sin Fronteras, Chihuahua, Chihuahua, México, March 9‐11, 2005. Service Member, Membership and Professional Development Committee, Rare Books & Manuscripts Section, Association of College and Research Libraries Member, Instruction for Diverse Populations Committee, Instruction Section, Association of College and Research Libraries
JANICE SIMMONS‐WELBURN Publications Guest Editor, “Special Issue on Fundraising and Development,” Library Administration and Management, Fall 2005. Service Vice Chair/Chair Elect, University Libraries Section, Association of College and Research Libraries (ACRL) Co‐Chair Panel Presentations Subcommittee, 13th National Conference, Baltimore Maryland, ACRL Chair, Appointments Committee, ACRL Excellence in Academic Libraries Award Selections Committee, ACRL Chair, Nominating Committee, Library Administration Management Association (LAMA)
UA Libraries • Annual Report 2005 • Page 63
Chair, Leadership Development Committee, LAMA
PING SITU Presentations Situ, Ping. (October 2005) ʺTianyige Library: A True Symbol of Chinese Wisdom and Civilization: A Remarkable Survivor of War‐Time, Revolution and Social Changes Over Four Centuries.” Presented at the Library History Seminar XI sponsored by The ALA Library History Round Table. Urbana‐Champaign, IL. Situ, Ping. “Library and Information Services for Children and Young Adults in China: Then and Now”. AzLA Annual Conference. Mesa, AZ, October 11‐13, 2005. Situ, Ping. [Poster Session] “Tian Yi Ge: The Most Ancient Private Library in China and Asia.” AzLA Annual Conference. Mesa, AZ, October 11‐13, 2005. Service Member, Instruction for Diverse Populations Committee, Instruction Section, Association of College and Research Libraries. Member, International Relations Committee, Association of College and Research Libraries.
CARLA J. STOFFLE Publications Stoffle, Carla J. and Kim Leeder. “Practitioners and Library Education: A Crisis of Understanding.” Journal of Education for Library and Information Science 46.4 (Fall 2005): 313‐320. Presentations Stoffle, Carla J. “Institutional Repositories at the University of Arizona and Beyond,” Presented at Panel “Managing Our Campus Digital Assets,” Greater Western Library Alliance Conference, Eugene, Oregion, October 3, 2005. ‐‐‐‐. “Muscular Agility: The Future of Academic Librarians and their Libraries,” Presented at Canadian Association of University Teachers Biennial Conference, Ottawa, Ontario, Canada, October 20‐22, 2005. ‐‐‐‐. “Collaboration and Cooperation Among Libraries, Cooperative Extension, and Agricultural Experiment Stations in Land‐Grand Universities: The Library Perspective,” Presented at International Association of Agricultural Information Specialists–United States Agricultural Information Network (IAALD‐USAIN) Meeting, Lexington, Kentucky, May 17, 2005. ‐‐‐‐. “Keeping Libraries Relevant in Universities,” Presented at the NELINET Conference, Bryant University, Smithfield, Rhode Island, April 1, 2005. ‐‐‐‐. “More Than Muddling Through,” Presented at American Association for Higher Education Conference, Atlanta, Georgia, March 19, 2005. ‐‐‐‐. “Economics and the Transformation of Libraries,” Keynote Address Presented at OhioLink Conference, Columbus, Ohio, March 18, 2005. ‐‐‐‐. “More Than Muddling Through,” Library of Tomorrow Speaker Series, University of Manitoba, Winnipeg, Manitoba, Canada, March 1‐4, 2005.
UA Libraries • Annual Report 2005 • Page 64
Service Member, Committee on Accreditation, American Library Association Member, Endowment Trustees, American Library Association Member, Finance Committee, Association of Research Libraries, American Library Association Member, Government Documents Digitization Project Work Group, Association of Research Libraries, American Library Association Member, Information Policies Committee, Association of Research Libraries, American Library Association Member, State Advisory Committee, Arizona State Department of Library Archives and Public Records Chair/Past Chair, Board of Directors, Center for Research Libraries Member, Executive Committee, Board of Directors, Center for Research Libraries Member, Trejo Foster Foundation Board Member, Tucson‐Pima Public Library Board Member, Editorial Board, Board of Advisors, The University of Arizona Press Member, National Advisory Board, University of North Carolina Study on the Future of Librarians in the Workforce Member, Board of Directors, Greater Western Library Alliance
LESLIE SULT Presentations “Swimming Above the Current: Transforming Instruction Efforts to Leverage Declining Resources and Maximize Student Leaning.” Poster session presented at the Association of College and Research Libraries Conference. April 2005 (Newby, Jill; Reyes, Veronica, and Sult, Leslie). “From Information Commons to Learning Commons.” Panel presentation presented at Association of College and Research Libraries Conference. April 2005 (Bahavar, Shahla; Bailey, Russell; Cowgill, Allison; Hickey, Kate; Remy, Melanie; Sult, Leslie and Tierney, Barbara). Service Co‐Chair, Continuing Education Committee, Library Instruction Round Table, American Library Association Member, Reference and User Services Association Education and Professional Development for Reference Committee, American Library Association Member, Conference Planning Committee, Arizona Library Association
JEN TELLMAN Service Chair, Bibliography & Indexes Committee, History Section, Reference and User Services Association.
UA Libraries • Annual Report 2005 • Page 65
JEANNE F. VOYLES Presentations Neal, Cheryl, Ellen Knight, Jeanne Voyles, ʺRevolutionizing Electronic Document Delivery: The Integration of Electronic Reserves, Interlibrary Loan, and Document Delivery,ʺ Poster session presented at ALA Annual Meeting, June 27, 2005, Chicago, IL. Service Section Chair (Elected), Human Resources Section, Library Administration and Management Association, American Library Association Chair, Executive Committee, Human Resources Section, Library Administration and Management Association, American Library Association Board Member, Library Administration and Management Association, American Library Association Co‐Chair, Pre‐Conference Committee, Human Resources, Staff Development Committee, Library Administration and Management Association, American Library Association Member, Interlibrary Loan Committee, Greater Western Library Alliance
BARBARA WILLIAMS Honors & Awards Pfander, J. and Williams, B. Hands‐on Interactive Japanese Drumming Event with Students from the Women in Science and Engineering (WISE) Student Organization. Alltel Funds for the Arts. $1000.
RAIK ZAGHLOUL Service Member, Membership Advisory Committee, Association of College and Research Libraries Member, Research Committee, Library Instruction Round Table
UA Libraries • Annual Report 2005 • Page 66
APPENDIX B: OUTREACH AND DEVELOPMENT
OUTREACH
I. Center for Creative Photography
The Center’s Advance Exhibition Schedule articulates our strategic mission by balancing exhibitions drawn from the Center’s collections and shows generated by other institutions. Decisions to host traveling exhibitions—such as John Szarkowski: Photographs and Ralph Eugene Meatyard—are based on several considerations, among them pertinence to the Center’s collections, responsibility to our audiences, and cultivation of potential future archives.
Center staff collaborate with outside scholars for future exhibitions; for example, Anne Hammond is preparing a study and exhibition that compares Ansel Adams’s publication and darkroom activities.
The permanent collection spaces on the ground floor and on the second floor continue to be popular with visitors and classes. Rotations take place approximately every four months, occasionally in consultation with professors who will be teaching courses on the history of photography.
Center for Creative Photography exhibitions are accompanied by free evening educational programming in the form of public lectures and panel discussions featuring seminal artists and critics in the field, as well as specially tailored experiences for students. Since the April 2005 Board meeting, the following exhibitions and programs have been presented at the Center:
John Szarkowski: Photographs, organized by the San Francisco Museum of Modern Art. June 11–September 5, 2005 This exhibition drew 6,019 attendees, and the associated program A Conversation with John Szarkowski and Joel Snyder drew an overflow crowd and required remote feed and seating in lobby.
Frederick Sommer: A Centenary Selection, organized by director Doug Nickel September 7–18, 2005
UA Libraries • Annual Report 2005 • Page 67
This special, short‐term installation complemented a lecture by Keith F. Davis on the subject of Sommer, one of the Center’s five founding archives.
Ralph Eugene Meatyard, organized by the International Center for Photography, New York, and Fraenkel Gallery, San Francisco September 23, 2005–January 8, 2006 Cynthia Young, who organized the exhibition for the International Center of Photography, gave a gallery talk. Therese Mulligan, chair of the MFA Program in Imagining Arts at Rochester Institute of Technology, will speak on October 21 on Meatyard’s photography and literary influences.
Publications In July, Kari Dahlgren was hired as the Publications Manager for the Center and has taken over the management of the Harry Callahan: The Photographer at Work. Dahlgren has already negotiated the purchase of 700 copies of this title by the Art Institute of Chicago, representing $19,250 in revenue. Our co‐publisher, Yale University Press, has agreed to purchase 6,000 copies, representing $69,000 in revenue. Dahlgren is currently managing the contract negotiations for a co‐publication with the Aperture Foundation tentatively entitled, Lola Alvarez Bravo. Other books that are in the initial stages include a co‐publication with the University of Washington Press on the photography of Milton Rogovin and a co‐publication with MIT Press on the critical essays on Roland Barthes. Dahlgren is also a member of the Content Selection Group for the Exposure Project.
Traveling Exhibitions and Loans The Center secured an international venue for its exhibition Evidence Revisited: Larry Sultan and Mike Mandel. The exhibition will open on October 5 at The Photographers’ Gallery in London.
This year sees the end of two of the Center’s popular traveling exhibitions. Lauren Greenfield’s Girl Culture returned to the photographer in January after a successful run at the Southeast Museum of Photography. Winogrand 1964 has just concluded a successful run at its final venue, the Cheekwood Museum and Gardens in Nashville, where it received much positive press. At the conclusion of the exhibition at the Smithsonian Institution’s International Gallery, the exhibition was heralded by the Washington City Paper as the best photography exhibition in Washington, D.C., in 2004.
Center collections continue to feature in the exhibitions of colleague institutions: photos of William Edmonson by Dahl‐Wolfe and Weston are currently on view at the Studio Museum in Harlem as a part of the Krannert Art Museum’s traveling exhibition Bill Traylor, William Edmonson, and the Modernist Impulse. Five rodeo images by Garry Winogrand are included in the exhibition Toro!! The Bull in Human History, Art, and Sports currently on view at The University of Wyoming Art Museum. The Center is the primary lender to the exhibition Josef Breitenbach‐ Visages de l’exil, 1933–1945 at the Mémorial de la Shoah in Paris. The Center
UA Libraries • Annual Report 2005 • Page 68
will loan twenty‐nine works by Breitenbach from its fine print collection, eighteen original objects, and eighty‐six facsimiles of archival documents and images from the Breitenbach Archive as well as two objects from the Paul Strand Archive. The exhibition ran from May 17 to September 17, 2005. The Jordan Schnitzer Museum at the University of Oregon will feature eleven works by Ansel Adams in their exhibition Advocates for the Land, which opened in July. The Museum of Fine Arts Boston will feature the Center’s Ansel Adams folding screen for an exhibition of the Lane Collection, opening in late August. An image of Frida Kahlo by Lola Alvarez Bravo has been requested for an exhibition on the painter’s life at the Museo de Arte de Ponce, in Puerto Rico. The exhibition, Frida Kahlo, is scheduled to open in November.
The Center is actively seeking venues for our own traveling exhibitions. The Art Institute of Chicago will host Harry Callahan: The Photographer at Work.
II. Friends of the Libraries
Friends of the Libraries The Friends of the University of Arizona Libraries events in 2005 included: • The Friends of the Libraries 2005 Annual Book Sale – an annual fundraiser • “Friends Honoring Dr. Morris Martin” – a reception and fundraiser for the Morris Martin Library Endowment • Desert Rats Fundraiser – tour of the libraries and luncheon in Special Collections • A Memoirs Workshop ‐ by Kathryn Cowan Ph.D. – two consecutive weekend workshops as a fundraiser for the libraries. • Library Day at the TEP Ballpark – Diamondbacks vs. Mariners – a fundraiser event • Barnes & Noble Book Fair – fundraiser • “Athletes for Academics” – fundraiser for the Dick Tomey Library Endowment featuring author/wife, Nanci Kincaid – dinner, presentation and booksigning (“As Hot As It Was You Ought to Thank Me”) • “Isabella Greenway: An Enterprising Woman” – with keynote speaker and author Kristie Miller – the Friend’s Annual Luncheon & fundraiser celebrating the founding of Arizona Inn and 75 years of service. • Dia de los Muertos Fiesta – J. A. Jance sponsored event • Barnes & Noble Book Fair – fundraiser • Annual Fundraiser: “Conversations with Two New York® Bestselling Authors: J.A. Jance and Margaret Coel” – a luncheon, raffle, presentation and book sale & signing. • “Meet the Author: Susan Lowell” – Josephina Javelina ‐ Children’s reading and booksigning.
In partnership with Special Collections Friends collaborated in: • “Reading our Remains” an installation of hundreds of altered books – a reception with artist of the exhibition and refreshments.
UA Libraries • Annual Report 2005 • Page 69
• “Borderlands” with pathmaking borderlands cultural studies researcher, Jose David Saldívar – Special – reception, lecture, and exhibition • “WPA in Arizona” – A Special Collections and Presentation: “Picturing Arizona: A Photographic Record of the 1930’s” (the Arizona Works Progress Project) Other collaboration efforts included participation in the 2nd Junior Scientists’ Day.
III. Science and Engineering Library
Junior Scientists Day The Science‐Engineering Library hosted the 3rd annual Junior Scientists: Kid’s Day at the Science Engineering Library. This event during Homecoming, was designed to provide educational science activities to the children of alumni during their visit to campus. The event has grown into a community affair with over 600 children and parents attending in 2005. Children participated in hands‐on science experiments designed to educate and challenge the scientists of tomorrow. The Optical Sciences department taught children properties of light with the construction of kaleidoscopes, while the Chemistry department provided the ingredients to make slime, always a popular demonstration. In addition, the Astronomy department set up solar telescopes on the Mall and children learned about growing tomatoes in a hydroponics greenhouse, taught by the Controlled Environment Agriculture Center. This year Junior Scientists received generous funding from the Marshall Foundation, Raytheon, Williams Associates and the Research Corporation.
Talking with our Customers In an ongoing effort to better serve the students, faculty and staff of the University, the Science Engineering Team undertook extensive assessment activities. The Team interviewed over 40 faculty, undergraduate students and graduate students to determine what’s in store for them in the near future. Over 60 hours of interviews were transcribed and analyzed to provide a clearer picture of how our customers will be using technologies, teaching methods and the Internet for information and subject literacy. The Team found that students will be relying on their phones for all of their communications in the future and that faculty are exploring better ways to use technology and the Internet to convey their teachings.
The Science Engineering Team also held focus groups with the UA Science Technology Park companies to determine the need and feasibility for providing access to science and engineering databases and resources. This is an ongoing activity and the Team hopes to be able to collaborate with the Science Technology Park to provision services in the near future.
Adopt‐a‐Hall In an effort to better connect with our undergraduate customers, the Science Engineering Team adopted the Colonia de la Paz residence hall. The Science Engineering Team also spent two days at the beginning of the Fall semester during Move‐In, helping students, and parents, haul suitcases, clothes and furniture to dorm rooms.
UA Libraries • Annual Report 2005 • Page 70
IV. Special Collections
During 2005, Special collections held nine speaker events with a total of 631 visitors for an average of 70 per event. Guest book signatures indicate visitors include national, international, and local community members in addition to University of Arizona campus visitors.
2004/2005 saw the launch of the first Udall travel exhibit designed by staff at the University of Arizona Library Special Collections. “The Udall Brothers: Voices for the Environment.” opened at the Udall Foundation Building in Tucson November 2004. Around 200 guests attended the opening evening reception, including former congressman and Interior Secretary Stewart Lee Udall himself. The exhibit prominently displays the logos of both The University of Arizona Library and the Udall Foundation which funded the construction of the exhibit. Then the exhibit was displayed in the lobby of the U.S. Interior Department from May through September in Washington DC. Interior Secretary Gale Norton opened the doors to Yates Auditorium in the Main Interior building on May 10, 2005 for the exhibit’s opening. Senator John McCain of Arizona greeted 250 invited guests and Janice Simmons‐Welburn represented the UA Library at the reception. Then, from October 17 to December 16, 2005 the exhibit was on display at the Arizona Capitol Museum in Phoenix. It is estimated that over 2500 people have saw the Udall travel exhibit in 2005.
Regents Professor Dr. Albrecht Classen of the UA German Department partnered with Special Collections to arrange the second Early Book Lecture series held Wednesday evenings in February 2005 at Special Collections. A total of 165 people attended the four lecturers which were given by UA faculty Dr. Cynthia White (Classics); Dr. Albrecht Classen (German) Dr. Tom Willard (English) and Dr. John Ulreich and Carmen Ortiz Henley (English).
Exhibitions held at Special Collections brought a total estimated audience of 1,417 with 502 reception attendees and 875 lobby visits during 2005. Titles of the exhibits were: “Ninja Press at 20”which offered a public reception with Carolee Campbell, founder of this distinguished small press; “The Power of Words: Four Centuries of American Indian Language” which was featured in a segment on “Arizona Illustrated” and offered a well attended poetry reading by Native American authors Simon Ortiz and Ofelia Zepeda; “Borderlands” which brought University of California Berkeley’s path making researcher in cultural studies, Dr. Jose David Saldivar, to campus for a public lecture; and “WPA in Arizona” which provided a book signing event for the just released University of Arizona Press publication, Picturing Arizona: the Photographic Record of the 1930’s edited by Dr. Katherine G. Morrissey of the UA History Department and Kirsten M. Jensen, a former UA Special Collections librarian.
UA Libraries • Annual Report 2005 • Page 71
Special Collections hosted a number of small education symposia, workshops, and meetings including an Editors Roundtable, Western Humanities Alliance Conference sessions, The 3rd International Medieval Symposium, The Milton Marathon, and Human Resources Office workshops with an average attendance of forty persons for each hour long session. Special Collections also hosts a number of programs for the Friends of the University of Arizona Libraries, such as their Memoir Writing Workshop and receptions honoring donors for their endowments, as well as offering meeting space for some campus departments and groups, such as the First Year Center, the Diversity Resource Center, the Jane Austin Society, etc. which are not affiliated with the Libraries.
DEVELOPMENT
I. Fundraising
During 2005 the Libraries and Center for Creative Photography were beneficiaries of nearly $1.3 million dollars in donations. This included cash and non‐cash donations. The distribution of tax deductible donations is as follows:
Cash donations: $ 536,575.47 Non‐cash donations: $ 754,632.96 TOTAL: $ 1,291,208.43
Non‐cash gifts received for the UA Libraries totaled $165,705. A gift from Rafael D. Uribarren, valued at $80,000 is one of the more notable gifts received. This year, over 10,000 books were donated towards the Friends’ Annual Book Sale. Through fundraisers, endowments and memberships the Libraries raised $318,176.97 in cash donations.
At the Center for Creative Photography, non‐cash gifts totaled $631,327.84. CCP received a major gift valued at $163,750 from the Estate of Carl Mydans. Another generous gift of art and jewel was donated by Mr. and Mrs. Jon Vein valued at $120,000. In 2005, CCP received a notable cash gift of $100,000 by the Estate of Lyenna Dodge with cash donations totaling $218,398.50.
As of January 9, 2006, total library current endowment principal balances totaled $1,615,948.27, while the total CCP current endowment principal balances totaled $2,686,787.11. The grand total for the Library and CCP was $4,302,735.38.
Library endowments and special funds established during 2005: • The Books of Honor Fund • Ruth Reinhard Arnold Library Memorial Fund • The Soldwedel Family Library Endowment • The Ruth Dickstein Women’s Studies Library Endowment
UA Libraries • Annual Report 2005 • Page 72
The Friends of UA Libraries appreciates over 700 individuals who have contributed over the many years and has an active membership of 373. In 2005, a restructuring of the Friend of the Libraries Board of Directors proudly gave way to new giving levels and a new and elite circle of members called the Alexandrian Circle. Nearly 60 pins have been awarded to outstanding members since November 2005.
The Friends’ Newsletter, Friends Trends, is published by the Libraries and distributed to all Friends members, extended faculty, and special groups. Library Faculty continue to contribute articles regarding Library’s new programs and initiatives in the newsletter and invite new members to join the Friends’ base and increase participation.
II. Grants Program
The new position of Grants & Revenue Manager was filled by Bess de Farber, MNM, CPF, in May 2005. In June 2005 the new Grants & Revenue Work Team created three categories of focus: A) Staff Education; B) Research; C) Proposal Planning, Preparation, and Submission. These represent the major activities necessary for establishing a Library‐wide grants submission process and goals have been assigned to each activity. All three activities were developed and implemented simultaneously, and each contains strategies to provide customized processes for staff based on their individual capacities, interests and needs. As a result of the new position and subsequent planning efforts, grants activity at the Libraries has increased significantly. During 2005, 13 successful proposals were submitted totaling $441,442 (excluding CCP).
Awarded Grants 1) IMLS ‐ $49,986 for students and equipment to create a digital collection of the Arizona‐ Sonora Desert Museum’s high resolution photographs of species specific to this region. 2) Washington State University ‐ $62,885 for equipment/subscriptions and travel for the Afghan e‐Quality Alliances: 21st Century Universities for Afghanistan short term implementation plan (A. Rawan, Lead) 3) Gateway ‐ $5,700 for Tech ConNEXTion Program where students mentor faculty on how they use technology in their day‐to‐day lives (M. Oxnam, Lead) 4) Marshall Foundation and Alltel Foundation – total of $1,800 for Junior Scientists Day providing interactive family learning/activity stations 5) Alltel Foundation – $1,000 for an interactive Japanese drumming leadership event for students from the Women in Science and Engineering Organization 6) National Endowment for the Arts ‐ $25,000 to CCP for assistance with Harry Callahan: The Photographer at Work initiative, including exhibition design and materials for touring and publication development. 7) Save America’s Treasures ‐ $270,000 for Ansel Adams collection preservation 8) Judith Rothschild Foundation ‐ $25,000 for John Guttman exhibition.
UA Libraries • Annual Report 2005 • Page 73
As of early 2006, the following grants were submitted and pending.
Recent Submissions 1) IMLS National Leadership (Libraries – Research) ‐ $999,804 request over 3 years of which $140,000 for Libraries’ staff/student/ERE for Improving Systematic Analysis of Web Grey Literature for the Social Sciences: Research from the Librarians’ and Researchers’ Perspectives (UA Artificial Intelligence Lab is the applicant; lead is R. Dickstein) 2) TRIF Water Sustainability Program – Collaboration with Sustainability of semi‐Arid Hydrology & Riparian Areas (SAHRA)‐‐$31,031 for Making Theses and Dissertations on Water Resources Accessible to Water Managers, a digitization project (Lead is D. Jones) 3) Luce Foundation (Responsive Grants) – CCP request of $150,000 for Exposure Project 4) IMLS National Leadership (Museums – Access) – CCP request of $984,613 for Activating Archives – Evaluating Learning, a revision of last year’s proposal for Exposure Project funding emphasizing the online user evaluation component
Pending Grants 1) UA Parents Association ‐ $100,000 to purchase ARTstor (1 year), Business Source Premier (1 year), and 18th Century Books Online (panel review scheduled for 2/17, C. Stoffle is the lead) 2) National Endowment for the Humanities ‐ $125,000 Preservation & Access Program to digitize 1,000 volumes on Arizona’s Agriculture and Rural Life from 1820 to 1945 (Cornell University is the applicant, and leaders are M. Stowe Bracke and Y. Han) 3) Arizona Board of Regents Learner‐Centered Education: Creating online information literacy learning modules for undergraduates in Astronomy courses that serve hundreds of students annually (S. Chinnaswamy and L. Sult are co‐leaders)
Plans TRIF Anytime Access for Arizonans: Partnership with College of Agriculture (applicant)– Arid Lands and Climate Science Extension ‐ A two‐year request totaling $200,000 of which $42,625 is for a Libraries’ graduate assistant wages. This project will create ClimateView for providing climate data and learning modules through a web‐based practical tool that will interface with Rangeview and Arizona Electronic Atlas (Lead is C. Kollen)
UA Libraries • Annual Report 2005 • Page 74
APPENDIX C: HISTORICAL REVIEW OF STATISTICS
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 June June June June June June June June June June June June June June June Library Ranking by ARL Index 23 28 27 27 29 27 29 31 27 29 31 27 27 30 n/a
Information Resources Volumes in Library 3,442,098 3,531,036 3,621,943 3,718,494 3,806,010 3,911,779 4,001,437 4,080,328 4,174,986 4,266,503 4,359,195 4,441,599 4,555,217 4,778,663 4,844,241
Volumes added 108,778 88,938 90,907 96,551 87,516 105,769 89,658 78,891 94,658 92,863 94,738 96,360 114,701 67,664 93,830 Monographic volumes purchased 62,317 60,899 48,728 52,332 50,929 47,366 47,112 40,420 53,248 53,546 48,985 48,731 46,849 54,286 48,256
Serials purchased 18,875 18,273 17,141 15,357 15,394 15,491 15,558 15,557 19,812 20,788 20,926 17,865 17,686 17,708 11,396
Serials gratis 5,605 2,790 4,591 4,591 3,430 3,454 3,403 3,400 2,802 2,890 2,864 6,343 7,809 8,321 11,739
Total serials 24,480 21,063 21,732 19,948 18,824 18,945 18,961 18,957 22,614 23,678 23,790 24,208 25,495 26,029 23,135
Microform Units 3,680,495 3,858,538 3,993,402 4,132,553 4,277,503 4,784,833 4,888,868 4,985,858 5,081,030 5,196,499 5,287,401 5,356,418 5,426,211 5,479,817 5,533,423
Computer Files 796 647 978 992 1,664 2,557 3,223 3,816 5,136 6,772 6,967 8,202 9,859 10,562 11,265 Archives/ Manuscripts 4,656 5,069 5,027 5,127 6,804 7,231 7,558 7,783 7,962 8,379 8,459 8,546 8,776 9,120 9,506
Library Expenditures
Monographs $1,759,503 $1,972,291 $1,995,472 $2,089,285 $2,109,276 $1,858,659 $2,092,546 $2,122,829 $2,315,008 $2,185,973 $2,244,162 $2,500,236 $2,695,243 $2,580,239 $2,410,191
Serials $2,333,375 $2,501,820 $2,576,637 $2,110,481 $2,177,032 $2,759,908 $2,882,367 $3,442,681 $3,999,184 $4,348,302 $4,892,964 $5,102,402 $5,427,929 $6,644,650 $6,003,277
Other Materials $402,342 $197,500 $254,350 $451,079 $856,038 $750,296 $553,630 $471,691 $530,247 $645,621 $722,970 $469,383 $481,809 $525,817 $448,072
Miscellaneous $333,129 $280,150 $328,061 $431,429 $243,512 $441,411 $632,787 $557,016 $316,100 $893,925 $669,529 $828,581 $844,112 $406,698 $326,529
Binding $310,959 $295,536 $201,206 $230,524 $230,000 $230,536 $230,536 $203,750 $186,550 $186,550 $166,548 $166,500 $116,500 $88,500 $70,000
Total $4,828,349 $4,951,761 $5,154,520 $5,082, 274 $5,385,858 $5,810,274 $6,161,330 $6,594,217 $7,264,523 $8,132,804 $8,529,624 $8,900,601 $9,449,093 $10,157,404 $9,258,069
Professional Staff $2,421,368 $2,546,016 $2,462,385 $2,389,993 $2,764,499 $2,739,810 $2,765,946 $2,866,459 $2,873,753 $3,024,606 $3,012,707 $3,561,294 $3,634,536 $3,881,405 $4,060,116
Support Staff $2,216,118 $2,633,355 $2,521,268 $2,453,500 $2,887,803 $2,800,819 $2,820,851 $2,888,868 $3,161,768 $3,065,491 $3,417,828 $3,734,801 $3,718,415 $3,858,882 $3,914,148
Student Assistants $678,884 $629,402 $660,320 $730,509 $656,095 $724,375 $732,320 $813,320 $860,445 $877,356 $853,553 $728,810 $873,073 $747,615 $815,469
Total $5,316,370 $5,808,773 $5,643,973 $5,574,002 $6,308,397 $6,265,004 $6,319,117 $6,568,923 $6,895,966 $6,967,452 $7,284,088 $8,024,905 $8,226,024 $8,487,903 $8,789,733
UA Libraries • Annual Report 2004 • Page 75
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 June June June June June June June June June June June June June June June Other operating expenditures $952,239 $794,687 $1,965,011 $2,000,491 $1,695,677 $2,521,434 $3,154,823 $2,739,511 $2,220,673 $2,012,682 $2,407,572 $3,108,994 $2,807,238 $2,511,208 $3,675,764 Total library expenditures $11,407,917 $11,850,757 $12,964,710 $12,887,280 $13,619,932 $14,837,248 $15,865,806 $16,157,102 $16,552,712 $17,299,489 $18,387,832 $20,201,000 $20,598,855 $21,210,699 $21,723,566
Personnel Professional Staff FTE 76 74 72 62 61 70 70 69 69 74.5 75 82 77 76 76
Support Staff FTE 151 153 138 145 142 148 144 141 136 130 135 134 124 118 118 Student Assistants FTE 78 75 80 82 71 78 72 83 78 80 78 74 80 67 74
Total FTE Staff 305 302 290 289 274 296 286 293 283 285 288 290 281 261 268
Instruction Instruction ‐ group presentations 518 474 294 504 688 1,062 2,056 2,013 2,142 2,344 1,914 1,823 1,828 1,868 1,739 Instruction ‐ number of participants 14,665 10,397 5,701 10,883 16,241 19,068 35,108 31,357 35,582 37,831 30,778 30,939 36,136 39,326 33,154
Reference Transactions 385,215 326,523 296,040 194,183 118,407 92,317 150,555 103,512 104,000 115,240 87,871 43,480 39,250 44,856 46,214
Materials Access
Circulation 842,515 875,490 742,044 856,284 843,350 1,048,334 1,001,273 956,751 957,992 932,573 890,534 731,624 767,742 671,833 636,917 Reserve Circulation 153,593 167,217 149,831 142,211 145,779 141,812 118,575 113,582 102,125 64,484 48,366 40,498 42,755 23,389 12,245
In‐House Use 2,315,279 2,273,362 2,017,363 2,487,291 2,204,241 1,090,731 1,076,048 942,200 1,138,879 1,012,302 909,157 791,113 743,793 645,404 576,682
Gatecount n/a n/a n/a n/a n/a 1,964,621 1,271,473 1,385,866 1,496,073 1,639,976 1,455,020 1,516,207 1,678,611 2,227,990 2,195,267
Interlibrary Loan
ILL Loans 22,163 21,928 21,644 19,053 20,002 14,970 15,782 17,786 16,615 17,157 17,618 24,446 29,643 31,474 34,400
ILL Borrowed 7,051 8,381 10,009 11,615 13,090 15,603 24,399 24,336 28,633 30,005 23,163 24,135 24,928 23,079 26,168
UA Libraries • Annual Report 2005 • Page 76
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 June June June June June June June June June June June June June June June
Library Budget
Base cuts $240,000 $256,000 $123,500 $0 $0 $0 $78,500 $0 $0 $0 $0 $0 $869,699 $174,566 $64,100 Base internal reallocations $0 $155,000 $0 $170,000 $253,000 $180,000 $107,923 $308,451 $159,000 $140,045 $172,045 $220,924 $106,000 $46,000 $102,000
Base additions $56,000 $85,000 $170,000 $538,000 $493,000 $350,000 $300,000 $672,000 $820,000 $127,000 $0 $378,338 $0 $616,000 $83,500
One time additions $0 $3,374,000 $0 $610,000 $1,183,000 $1,024,500 $15,500 $0 $0 $113,000 $150,000 $1,263,730 $518,000 $0 $37,000 ILL/Doc Delivery Expenditures n/a n/a $29,005 $35,189 $50,693 $190,257 $169,550 $249,129 $247,135 $409,679 $274,363 $179,023 $170,945 $179,892 $140,742
Fund Raising $124,373 $381,010 $515,836 $742,512 $918,462 $567,770 $573,356 $557,016 $420,084 $713,806 $1,506,491 $2,197,254 $7,362,223 $6,245,490 $2,035,044
Consortia Savings n/a n/a n/a n/a n/a n/a n/a n/a $555,752 $1,980,790 $2,236,230 $2,891,457 $2,822,681 $3,430,446 $3,802,612
Grants Awarded n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a $273,028 $123,671 $864,937 $291,006 $206,969
Diversity/ Affirmative Action Composition Faculty Composition 8.11% 9% 12% 15.10% 15.50% 14.50% 17% 16% 16% 17% 22% 25% 28% 25% 27%
Staff Composition 28.80% 29.60% 31.20% 28.90% 30.30% 29% 32.30% 32.80% 36.80% 33.60% 32.40% 35.00% 36.80% 40.50% 40.00%
Librarian Salary Trends
Low Salary $20,000 $23,273 $20,080 $24,350 $28,840 $30,000 $30,800 $33,198 $35,460 $38,789 $40,300 $41,750 $41,750 $41,750 $43,851
Beginning Salary $23,000 $25,400 $28,000 $28,000 $30,000 $30,000 $33,198 $34,921 $35,460 $38,789 $40,300 $42,086 $42,773 $43,118 $41,688
ARL Rank 39 20 19 30 32 29 33 9 11 9 11 4 7 8 n/a
Average Salary $33,232 $36,007 $40,155 $40,426 $42,123 $42,848 $44,437 $47,977 $49,080 $50,387 $51,165 $52,325 $57,332 $58,848 $60,910
ARL Rank 97 86 55 62 71 78 68 50 52 55 64 65 37 40 n/a
UA Libraries • Annual Report 2005 • Page 77
APPENDIX D: CENTER FOR CREATIVE PHOTOGRAPHY
I. Progress on the Five‐Year Plan
Since 2003, when we drafted the Center’s five‐year strategic framework, we have made great strides in defining this institution’s evolving identity. This has come about as we have discussed and implemented initiatives that reflect this identity in concrete ways, and through normal work now carried out with a sharper sense of how it serves the Center’s vision and overall planning. The new mission statement, generated by the staff and the Dean in 2003, was approved by the Library and Center’s Board of Fellows without modification. Subsequent internal dialogue among Center staff deliberated the advantages of a clearer emphasis on the medium of photography, especially with respect to mentoring younger colleagues and encouraging them to pursue careers in photo‐specific areas: photo archivists, registrars with a specialization in photographic materials, and museum‐based photo educators, for instance. The need for this clearer emphasis arises from circumstances outside the building, in the art world and the academy: a mounting attrition of programs for pre‐professional, object‐based instruction in photographic history and thus for deliberate, hands‐on training of candidates for museum work in the medium. The Center’s response is thus twofold: to concentrate its ongoing efforts, in order to encourage such work and specialization (for instance, by establishing standards and goals in its strategic plan that are centered around mentoring photo students and outreach to specific University communities) and by new initiatives (such as the Institute for Photographic Research and a regional photo conservation lab) that will provide additional means for fostering education in photo‐specific professions.
II. Financials
The budget difficulties of the university have not abated; therefore, the Center continues its effort to expand its revenue base. In addition to federal grants, the Center is also approaching private corporations, foundations, and individuals. The Center received funding this year from Save America’s Treasure, the National Endowment for the Humanities, the Rothschild Foundation. A revised proposal will be submitted to IMLS, and request to the National Endowment for the Humanities is still pending.
UA Libraries • Annual Report 2004 • Page 78
III. Research Center
Researcher Statistics Research Center staff noted an increase in the amount of time scholars spend at the Center and an increase in the amount of materials they consult. From July to September 2004 scholars spent 116 hours in the Research Center. This year during the same period they spent 136 hours. In 2004, scholars used 118 boxes of archival materials, while this year, they used 125 boxes. Reference questions submitted through telephone, e‐mail, and letter are predictably increasing as the Center’s collections receive more renown. This year has seen a 25% increase in the number of in‐depth reference questions received by Research Center staff.
Research Center staff recruited a group of almost twenty student employees from throughout the Center to complete the counting of Harry Callahan’s negatives, slides, and transparencies. University of Arizona Professor Emeritus Harold Jones volunteered many hours to this task. The results of this project will be used in the forthcoming book Harry Callahan: The Photographer at Work (2006), and in the catalogue raisonné to be published by the Center within the next five years. An adjunct benefit to this counting is the identification of the negatives of Callahan’s most famous images. Consequently, there will be information about the negatives for all images reproduced in our Callahan book.
Archives Contributions to the Exposure Project The Content Selection Group of the Exposure Project. She researched, selected, annotated, and organized manuscripts included in the Edward Weston Module. The four segments of manuscripts included: (1) showing how the Mexico daybooks grew out of letters Weston wrote from Mexico by allowing direct comparison with scans of letters, early typed daybook pages, and later edited versions of the daybooks, (2) providing complete texts of the letters Weston wrote to his family, (3) demonstrating the richness of content in Weston’s Mexico scrapbook through scans of every page and including a translation of a newspaper clipping from Spanish into English, and (4) providing a link between the finished version of photographs to the original negatives by mounting scans of every page in Weston’s negative inventory ledger book. All of these segments will be completed, enhanced, and refined in the final Exposure Project.
Voices of Photography The mission of this project is to produce interviews with photographers whose archives are at the Center or who have knowledge of the lives and work of archive photographers. (The Center has acquired a video camera and a combined television/video/DVD player). UA Professor Emeritus Harold Jones is the guiding force for the project and Amy Rule is the project manager. In August, Professor Jones interviewed photographer Jack Welpott in his home in Inverness, California. He returned with seven tapes of the two‐day interview. These have been transferred to DVD viewing copies. Jones has trained two students who are
UA Libraries • Annual Report 2004 • Page 79
receiving class credit under an Art Department internship program. The students are receiving valuable experience in oral history techniques and in video production methods.
Other interviewees this initial project year include: John Szarkowski (August), Therese Mulligan (late October), and several photographers participating in the Callahan symposium in March.
IV. Archives
Ansel Adams Archive In June 2004, the Center for Creative Photography received a large accession of Ansel Adams archive material. From October 2004, to September 2005, over 125 linear feet of materials were arranged and described, sorted and interfiled, cross‐referenced and refined. To accomplish this work, Leslie Calmes coordinated the work of several student assistants as well as a temporary, part‐time archivist.
Avedon Archive The Avedon Archive, with help from CCP staff, has prepared and released nine mural‐sized prints for loan to the twentieth anniversary exhibition of In the American West: Photographs by Richard Avedon, organized by the Amon Carter Museum. The exhibition venues include: the Amon Carter Museum, the Columbus Museum of Art, the Center for Creative Photography (October 28, 2006 – January 21, 2007), and the Iris & B. Gerald Cantor Center at Stanford.
The Avedon Archive has been working closely with CCP staff to reorganize key storage spaces to accommodate the Center’s long range storage plans.
Wayne Miller Archive The Center for Creative Photography acquired the Wayne Miller archive, a collection chronicling the career in photography of an artist whose work was featured in Life, Ebony and Look magazines in their heyday, and who published three photography books of his own. During WWII, Miller worked under Edward Steichen as a Navy combat photographer, and in August, 1945 documented the devastation of the atomic blast at Hiroshima. In 1953, he joined forces again with Steichen as associate curator for The Family of Man exhibition at New York’s Museum of Modern Art that opened two years later.
In 1946 Miller went back to Chicago to chronicle the African American community of the city’s South Side. It was a time when up to 2,000 black families arrived each week in Chicago, as mechanization forced them away from the agricultural jobs in the South to the industrial jobs in the North. This was the biggest internal migration in the history of the United States. With the support of a Guggenheim Fellowship, Miller spent two years on the project, titled “The Way of Life of the Northern Negro”. Though his subjects are presented as beautiful, optimistic, and ennobled, Miller incorporated social commentary about the lives of his subjects into his project, including stark details of their living conditions.
UA Libraries • Annual Report 2004 • Page 80
The Wayne Miller Archive contains all of Miller’s original negatives, contact prints, photographic correspondence, book dummies, and photographic prints. It includes images made during his war service and for his books A Babyʹs First Year (with Benjamin Spock and John Reinhart), 1956; The World is Young, 1958; and Chicagoʹs South Side, 1946‐1948, 2000. Miller’s files related to his role in the organization of “The Family of Man” exhibition in 1955 will also be made available in the archive.
Helen Gee Archive In 2005, the Center completed the Helen Gee archive. Ms. Gee, who passed away last October at the age of 85, managed the Limelight, an establishment in New York City widely regarded as one of the first fine‐art photography galleries in the country. Aside from the decade in the fifties dedicated to running the Limelight, Gee also worked as an independent art agent, curator and lecturer. Papers from the Gee estate will join materials first gifted to the Center in 1984.
The Helen Gee Archive consists of papers and records documenting the history of the Limelight and Gee’s association with major figures in 20th‐century photography. These include correspondence with artists, “daybooks,” printed materials, legal documents, publications, photographs and audiotapes related to the personal and business activities of Helen, her husband the painter Yun Gee (1906‐1963) and their family. The records of Limelight feature correspondence and office files relating largely to exhibitions at the gallery. The collection also contains records of Helen’s activities as an independent art agent after the closing of Limelight.
When Limelight closed in 1961, Helen had worked as curator for sixty‐one exhibitions with work by Berenice Abbott, Ansel Adams, W. Eugene Smith, Imogen Cunningham, Josef Breitenbach, Robert Frank, Paul Strand, Minor White and others. The history of Helen Gee and the Limelight is central to the growth of American photography. Helen Gee’s Limelight photography gallery established standards and viability for the photo marketplace. Her personal papers and records are a unique resource for continued research into the history of photography in the 20th century.
V. Cataloging
Since October 2005, more than 1,700 records have been added to the collection database. In terms of records as a whole, the Center will reach the 60,000 mark by this summer. In addition, more than 48,000 records have been not only entered but edited. During this time, 835 prints have been re‐filed in the Center’s storage areas. The cataloging division has answered 62 reference questions.
In this period, 975 additional images have been linked to the database records, including the recent Callahan acquisitions. Basic information about image source, image capture device,
UA Libraries • Annual Report 2004 • Page 81
and image scan date have been retroactively added to all records with linked images (currently more than 8,000), based on information provided by Rights & Reproductions going back to 1998.
With help from the cataloging department, eleven researchers have accessed the fine‐print collection, with 252 boxes pulled for their use. Photographers whose works were requested include Charles Harbutt, Edward Weston, Brett Weston, Wynn Bullock, W. Eugene Smith, Lola Alvarez Bravo, Ansel Adams, and Depression‐era California photographers.
Cataloger Marcia Tiede has been involved with the Content Selection Group for the Exposure Project. She is part of the Standards project team (which is benefiting from the presence of a new metadata librarian, referenced in the Personnel section of this report), and is benchmarking current collection database fields and content against those of other institutions and widely recognized standards such as Spectrum. Tiede participated in a Content Management workshop as part of 2005’s Museums and the Web conference in Vancouver. She also facilitated special print viewings for two events (Dr. Schaefer’s retirement celebration and the On the Street sponsors’ reception) and for two graduate‐level classes.
VI. Space
Cold Storage Initiative Since the spring meeting of the Board of Fellows, members of Center staff—including archivists, registrars, and conservator—have spent significant time and energies researching and discussing the long‐recognized need for implementing cold storage into the overall preservation plan for the Center’s unique collections. There is a pressing need to increase the Center’s capacity for proper storage of present and future collections while current budgets and physical plant are constrained. In the attempt to define strategies that will enable the Center to move forward with a successful plan to realize a cold storage facility, the following activities have been undertaken:
• Survey of cold storage facilities at other museums and archives: Over the course of the past year, Center staff traveled to a number of institutions (Whitney, Getty, MOPA, AIC, Metropolitan Museum of Art) to tour existing cold storage facilities and to speak directly with curators and conservators about this particular aspect of collection care. Staff also initiated dialogues with photographic conservators and researchers in the field to gather data on established standards. • Inventory of Center’s collections to determine cold storage needs: The Center’s holdings of more than 3,800 color prints are currently housed within the Fine Print Collection. Prints vary in size and process and are housed in a variety of ways including standard solander boxes for prints 24 x 30” and smaller, a combination of drawers and vertical shelving for larger works, and screen storage for framed works. All of these types of storage will be needed for the new cold storage facility. Optimum
UA Libraries • Annual Report 2004 • Page 82
temperature and humidity levels for long‐term preservation of color photography as established by such institutions as the Image Permanence Institute will serve as guidelines. The Center’s Research Center houses 715 linear feet of film‐based materials including both acetate and nitrate negatives as well as glass negatives. Holdings also include twenty collections with motion picture film, forty‐two collections with video and audio materials, and twenty‐nine collections with color materials. Film based materials should be frozen (0 degrees). • Consultation with conservators to determine what material require what type of storage and what will best serve the Center’s needs.
Over the next two years, the Center for Creative Photography plans to realize a state‐of‐the‐ art cold storage facility specifically designed to meet its current and future collection needs, and to further the standard for photograph and photographic materials preservation across the industry. As part of a larger University environment there is precedent in construction and maintenance of the type of standard off‐the‐shelf walk‐in coolers that have been utilized by other museums and like institutions. Based on the research conducted by Center staff and recommendations made by outside consultants and industry professionals, staff is confidently engaging in early planning stages of the project. A Construction Decision Package request form has been completed by Library Facilities Manager, Jim Fromm, and is being circulated to Dean Stoffle and Provost Davis for signatures. The University’s Facilities Design and Construction Department, upon receiving the approved form, will begin a process that will define the scope of the project, estimate budgetary needs, and lay the groundwork for approval and prioritization within the University’s framework. Initiation of design and construction will follow. Jim Fromm has indicated that a feasibility study will be likely in the initial stages to determine whether the Center’s physical plant will support the proposed cold storage facility. A local refrigeration contractor will be chosen to build and maintain the facility.
Having considered costs incurred by other institutions that have undertaken similar projects, the Center proposes the construction of a cold storage vault that can be expanded over time as needs arise. However, it is prudent to consider sizing the facility to house the Center’s present collection of both fine‐print and archive materials plus capacity to meet archive acquisition needs over the next five to ten years. Both the Archive and Fine Print collection are at capacity at present and the shift of designated materials to cold storage will do little to alleviate the strain. Only five percent of the fine print collection will be housed in the cold vault. A separate initiative for the acquisition of compact shelving to house the Center’s collections must proceed concurrently.
VII. CCP Store
Visitor Relations and Retail manager Tammy Carter continues to realign inventory in the on‐site CCP Gallery store to be more in harmony with the educational mission of the Center. Ephemeral items and out‐of‐date books, as well as the exclusive and lucrative collectible
UA Libraries • Annual Report 2004 • Page 83
and signed books, will be part of the Center’s online store. Though still in the fine‐tuning stage, the online store can be found at: http://www15.serrahost.com/creativephotographyorg/StoreFront.bok. In addition, Carter’s program to market the Center’s publication backlist has resulted in product placement in various museums and gallery stores including the Georgia O’Keefe Museum, the Plains Art Museum, and the J. Paul Getty Museum. Most recently, Carter has developed a business plan for a rental facility program to supplement the store’s income.
VIII. Rights and Reproductions
Rights and Reproductions (R&R) has collected $62,441 for photographic services and use fees this fiscal year to date (July 1, 2004 forward). 320 individual requests for rights or imaging services have been received. 275 publication quality scans have been created as a result of billable external requests.
R & R staff, with students, interns and volunteers, created 2,645 publication‐quality scans from the photograph collection since the beginning of the fiscal year. This indicates an average of nearly 300 scans per month. Looking toward future publishing projects, highlights from this year’s effort are the completion of scanning all 11 x14‐inch photographs by John Gutmann (1,121), photographs by Harry Callahan (480), and 160 photographs by Edward Weston.
Dianne Nilsen participated in the IMLS grant writing project this winter by drafting a technical narrative for the digitization plan.
In preparation for exponentially increasing imaging production at the Center, Nilsen and Denise Gosé are reorganizing the department, moving their office location and creating an additional studio in their former office space.
Gosé made high resolution scans of 168 objects from the Josef Breitenbach Archive, including negatives, contact sheets and memorabilia, for the Musée de la Shoah exhibition to be held in Paris this year. She produced exquisite facsimiles for display in lieu of the Center agreeing to loan archive objects deemed too rare or fragile to travel.
Nilsen has been organizing and facilitating bimonthly Exposure Project planning meetings as the Center staff focuses on projects relating to imaging of collections and conceptualizing the components of the Center’s future Website.
An additional Epson Pro flat bed scanner was gifted to the Center by the Ansel Adams Publishing Rights Trust this summer, after the closing of the Mill Valley Office. With the loan of a computer from the Library, scanning of letters, a hand‐written negative log and other flat archive objects will commence the week of April 10, 2005 for the Edward Weston in
UA Libraries • Annual Report 2004 • Page 84
Mexico prototype Web module, currently under development by Center staff in conjunction with Biomedical Communications at the University of Arizona College of Medicine.
UA Libraries • Annual Report 2004 • Page 85
APPENDIX E: NORTH CAMPUS LIBRARY
I. Overview
The North Campus Library is based upon an interdisciplinary approach to learning, creativity, and research in a student‐centered environment designed for collaboration. Conceived as a place where learning, experimentation, and original vision are promoted and technologically enabled, the Library will bring together the collections in Fine Arts, Music, Architecture and Landscape Architecture, and the Center for Creative Photography. The facility will provide a technology‐rich information commons and group study spaces to support faculty and students from the Colleges of Fine Arts, Architecture and Landscape Architecture, Engineering and Mines, Management, and Social and Behavioral Science.
Through an emphasis on collaboration, interdisciplinary studies, technology, and library resources and expertise, the facility will let students and faculty work at the top of their disciplines and maximize the strength of these campus centers of excellence.
The Library will feature electronic resources and print collections relevant to the following: The College of Architecture, Planning, and Landscape Architecture The College of Engineering The College of Fine Arts The College of Social and Behavioral Sciences The Eller College of Management The University Libraries and Center for Creative Photography
II. North Campus Library objectives:
• Cultivate interactions and interdisciplinary collaboration among students and faculty in disciplines previously considered discrete to produce original, innovative, and imaginative projects centered on research, creative production, and learning. • Create an information commons that provides a variety of activities that are supported in group study space, group and individual access to technology, full‐service reference help, and opportunities to develop fluency in technology, and the arts. • Design a place where students can expand their learning beyond the classroom experience and discover how to use creativity as a instrument to communicate, synthesize, and understand information and the world
UA Libraries • Annual Report 2004 • Page 86
• Establish a student‐friendly learning environment with an emphasis on the intersections between the arts, design, engineering, entrepreneurship, management, social, behavioral, and cultural studies that attracts students through its combination of physical space, technology, collections, and information support and enables students to explore and learn independently • Foster technologically based creativity as a key concept for the acquisition of knowledge and technology as a way to connect to other institutions across the country and world • Become a premiere center for creativity, research, collaboration, and integration of disciplines • Build a flexible library facility that can easily adapt to the evolving technology and collection management needs and that allows for the effective and efficient use of resources • Provide a safe and secure environment for students, faculty, visitors, and staff and maximize the convenience and accessibility of collections • Consolidate the Fine Arts, Music, Architecture, and Center for Creative Photography libraries and special collections with resources for Engineering, Business, and Behavioral Science students and faculty in one location easily accessible by campus and community users. • Adhere to the Comprehensive Campus Plan (June 2003) to achieve a balance between program requirements, site capacity, and architectural quality while furnishing the maximum amount of space within the defined total project budget
III. Conceptual Sketch
On the following page is a draft conceptual sketch of the north‐facing front façade of the North Campus Library.
UA Libraries • Annual Report 2004 • Page 87
UA Libraries • Annual Report 2004 • Page 88
APPENDIX F: COMMITTEE ON MAINTAINING EXCELLENCE IN OUR UNIVERSITY LIBRARIES
The University of Arizona Libraries have historically been highly ranked among peer institutions and have developed a reputation for innovation and creativity in delivering needed campus services. However, due to inconsistent funding, our rankings have fallen and we are looking at further decline in the future. This fall in rankings, and the threat to library excellence it indicates, will lead to the UA Libraries losing our reputation among peers; and more importantly, will impact our ability to help the campus meet its learning and research goals.
Objective A new budgeting model is required; one that takes into account the special inflationary cost increases that are unique to libraries among academic units. This model must further provide for the libraries to be engaged in new knowledge creation and access systems, while maintaining learning environments and legacy collection needs. The goal of the Committee will be to find more sustainable, recurring, alternative sources of funding to increase the Libraries’ base budget. The new budgeting model will support information resources acquisitions and library operations that provide access and delivery of information and enhanced learning opportunities to the campus community.
Concerns • Due to budget cuts and a lack of new money for operations and information materials, the University Libraries dropped three positions in the latest Association of Research Libraries Index to 30 and will undoubtedly fall another three to four places in the 2005 Index. The aggregate rankings are based on operating expenditures, number of holdings, and number of staff. The Libraries will continue to fall in relation to peers unless the financial environment changes. Annual cuts continue to build and are cumulative over time. The Libraries have reached a crucial turning point where investment needs to be made to maintain our high standing among academic libraries and our ability to serve the campus needs. • There have been no base increases to the University Libraries’ information access budget for the past three years. Inflation in the cost of information resources nationally averaged eight percent per year and this will likely be true for 2006. Departments and centers have created new programs without support for new information resources. The Libraries have, through staff creativity and innovation, managed to stretch the budget without an increase during this time through leveraged buying, grant money, and gift
UA Libraries • Annual Report 2004 • Page 89
dollars. However, last year print book purchases fell 26% and serials subscriptions were reduced by 11% in the University Libraries (exclusive of Law and Health Sciences). The Health Sciences Library has cut its meager book budget by 50% over the last several years. There will likely be a further drop in serials and book purchases this year and during 2006. All of the University Libraries will have to prepare for further serials reductions. This is exceptionally problematic at the AHSC, where emphasis is on the most recent information so access to the expensive journal literature is most important. • The Law Library has had modest increases to its budget, but these increases have not been able to keep pace with inflation (averaging 15% over the last several years). As the Law Library moves to an increasingly digital environment, purchase decisions and site licenses, which limit access to law students and law faculty, prevent the library from properly serving the entire university community at a time when interdisciplinary scholarship is exploding on campus. • The reduction in the number of Library faculty and staff positions over the last three years, (exclusive of Law and Health Sciences) has challenged our ability to serve the campus and forced the Libraries to abandon innovative new projects such as the Journal of Insect Science. Realigning the work of the Integrative Services teams to address cuts in staff and direction of the University is underway. Changes in how service sites are staffed have put more responsibilities on Library Specialists, freeing Librarians to focus on other areas of responsibilities. However, these temporary fixes do not address the core funding problem. • The current demands on the campus budget are straining its ability to use the traditional all‐funds budgeting process for yearly increases of the kind necessary to maintain the rank and reputation of the University Libraries for innovation and leadership among research libraries, and the ability of the library to sustain the required services and collections for campus focused excellence initiatives.
Desired Outcomes 1. Enhance learning and discovery among those who use the Libraries. 2. Increase the ability to support Focused Excellence programs across the campus. 3. Provide the necessary level of information resources and information infrastructure expected at a Research I University, which contributes to the recruitment and retention of faculty and students. 4. Sustain and advance the Libraries’ innovative leadership position in the academic community. 5. Extend outreach to the community and the state.
Parameters • University Libraries • Arizona Health Sciences Library • Law Library
UA Libraries • Annual Report 2004 • Page 90
Approach • Review strategies of sustainability that have been successful to‐date within the Libraries. • Investigate new models of sustainability.
Past Successful Strategies • Pursuing consortial purchases. • Moving to electronic access for journals, books, documents, technical reports. • Using technology to enhance services to make up for staff losses (chat reference, self‐ check out machines). • Fundraising and grants. • Elimination of service sites. • Cooperation with other state and regional libraries.
Potential New Models of Sustainability • Budget larger percentage of Indirect Cost recovery funds to match the Libraries’ contribution in the formula. • Increase Summer Session percentage apportioned to Libraries. • Assign a portion of differential tuition or fees for Libraries. • Funding for new programs should include a library component. • Allow the Libraries to participate in general education instructional funding. • Identify a portion of any additional windfall TRIF funding to be set aside for the Libraries. • Provide a percentage of tuition increases designated for the Libraries. • Create a student library fee and/or a technology fee that includes a percentage for Libraries. • Require Decision Packages to have a minimum percentage dedicated to library resources. • Take projected amounts for inflation off the top of the University budget designated for the Libraries. • Approach the legislature to move Libraries back to above‐the‐line formula funding. • Designate a percentage of gifts, income, or income from endowed chairs received by the UA Foundation to the Libraries.
UA Libraries • Annual Report 2004 • Page 91
APPENDIX G: LIBRARY 3‐5 YEAR STRATEGIC QUALITY STANDARDS
Goals FY O3- FY O4-05 FY O5-06 FY O6-07 FY O7-08 O=Owners # (Primary is Type 04 Quality Standard Expected Expected Expected Expected R=Recorder bold) Actual
% of all students who have taken English 102 and 108 who can demonstrate information literacy Not Baseline O=UST, Info Lit Customer Outcm X% X% 80% 1 competencies at the “basic level” (as defined by Available Data R=UST the English 102 student learning outcomes) % of undergraduate majors who can identify, O=Info Lit, SET, Not Baseline SST, Team Y, CCP, Customer Outcm obtain, evaluate and use information related to X% X% 80% 2 Available Data Info Lit their discipline based research R=Info Lit % of the time that customers discover that full O=IS Teams, DLIST, Not Baseline Baseline + FY 05-06 + FY 06-07 + Customer Outcm text is available when they use OpenURL for an TSAP 3 Available Data 5% 5% %5 article record in a UA database R=DLIST O=IS Teams, TSAP, Customer % of total current serials that are available full- Outpt 71% 74% 76% 78% 80% IRC 4 Stakeholder text online through the library web site R=TSAP O=IS Teams, TSAP, Number of items requested in electronic Not Baseline Baseline + FY 05-06 + FY 06-07 + Customer Outpt DLIST, DDT, IRC 5 databases Available Data 5% 5% %5 R=Partners Interactions per year with individuals in the O=IS Teams, IRC, DLIST, DDT, Schol Customer campus community that include Scholarly Outpt 909 1,725 2,000 2,275 2,550 Comm, TSAP 6 Stakeholder Communication education/ advocacy components R=IS Teams, DLIST, * DDT Scholarly electronic resources newly developed O=IS Teams, DLIST, Customer by the Library and available remotely to Outpt 68 150 160 170 180 CCP, TSAP 7 Stakeholder customers* R=IS Teams, DLIST
O= DLIST, IS Degree to which access to electronic information Teams, TSAP Customer Satisfaction 3.6% 10% 10% 10% 10% 8 exceeds customers’ minimum expectations R=LibQual Coordinator Degree to which library employees’ interaction in O=IS Teams, CCP, DDT, MAT Customer Satisfaction providing services exceeds [external] customers’ 6.9% 15% 15% 15% 15% 9 R=LibQual minimum expectations Coordinator
UA Libraries • Annual Report 2004 • Page 92
Goals FY O3- FY O4-05 FY O5-06 FY O6-07 FY O7-08 O=Owners # (Primary is Type 04 Quality Standard Expected Expected Expected Expected R=Recorder bold) Actual Degree to which the library as place facilitates O=Space, MAT, Partners FM, UST Customer Satisfaction research and study exceeds customers’ minimum 7.4% 15% 15% 15% 15% 10 R=LibQual expectations Coordinator Satisfaction Placeholder for satisfaction with reference O=IS Teams, MAT, 11 Customer services quality standard(s) from FINL TBD TBD TBD TBD TBD CCP R=FINL O=TSAP, IS Teams, Internal Efficiency Costs avoided through consortial agreements* $3,430,446 $3,000,000 $3,000,000 $3,000,000 $3,000,000 IRC 12 Stakeholder R=TSAP O=TSAP, IS Teams, Internal Savings through consortial agreements* Efficiency $448,600 $300,000 $300,000 $300,000 $300,000 IRC 13 Stakeholder R=TSAP
Internal Reallocations through formal improvement of O=All Teams Efficiency $46,000 $100,000 $100,000 $100,000 $100,000 14 Stakeholder processes and setting of priorities* R=Partners
% decrease in Library staff time for providing Not Baseline O=UST, Info Lit Internal Efficiency 5% 10% 15% 15 instruction in English 102, 104, and 108 Available Data R=UST
O=Info Lit, SET, % decrease in Library staff time for providing Not Baseline Internal Efficiency 5% 10% 15% SST, Team Y, CCP 16 Available Data instruction for undergraduate majors R=Info Lit Internal O=IS Teams, TSAP, 17 Stakeholder Outcm Available shelf space remains static 14% 14% 14% 14% 14% MAT, CCP Customer R=Space Team Outcm O=IS Teams, IRC, 18 Placeholder for selection effectiveness quality Not Internal TBD TBD TBD TBD CCP standard(s) from IRC Available R=IRC Overall budget allocation to Library from O=Cabinet, SLRP, Stakeholder University, as a percentage of UA all funds Outcm 1.54% 1.54% 1.54% 1.54% 1.54% BAG 19 Internal budget, does not decline R=Partners
Increase per year in dollars received through O=IS Teams, DLIST, Stakeholder Outpt grant funding $302,356 $400,000 $500,000 $600,000 $700,000 CCP, Partners 20 Internal R=Partners Increase per year in net revenue generated Stakeholder O=All Teams Outpt through revenue initiatives $40,000 $60,000 $80,000 $80,000 $80,000 21 Internal R=Partners
* Reported to the Arizona Board of Regents, Last updated: September 30, 2004
UA Libraries • Annual Report 2004 • Page 93