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Hotel Koe, Tokyo
Best Urban Hotels 2018 OUR JUDGES Jasmi Bonnén Beauty entrepreneur, Copenhagen Aric Chen Design curator, Shanghai Natasha Jen Designer, New York Cherine Magrabi Creative director, Beirut Fernanda Marques Architect, São Paulo Makgati Molebatsi Art consultant, Johannesburg BEST OF THE REST Almanac, Barcelona Ace Hotel, Chicago Nobis, Copenhagen Mondrian Doha, Doha Bulgari Resort, Dubai Eden Locke, Edinburgh Puro, Gdańsk The Fontenay, Hamburg Macq 01, Hobart The Murray, Hong Kong Room Mate Emir, Istanbul Hallmark House Hotel, Johannesburg Verride Palácio Santa Catarina, Lisbon The Mandrake, London The Principal, London ban The NoMad, Los Angeles Ur Ho st t e e Hotel Monville, Montreal ls B 2 Roomers, Munich 0 1 8 Freehand, New York Winner Made, New York Moxy Times Square, New York Moxy Osaka Honmachi, Osaka Hôtel National des Arts et Métiers, Paris W Panama, Panama City The Hoxton, Paris Tribe Hotel, Perth Dream world Fera Palace Hotel, Salvador This year’s Best Urban Hotel, a fantastically furnished Sicilian palazzo, The Middle House, Shanghai plus three runners-up, as voted for by our jet-setting judging panel The Sukhothai, Shanghai Andaz, Singapore Six Senses Duxton, Singapore Asmundo di Gisira Paramount House Hotel, Sydney Catania The Vera, Tel Aviv The Broadview, Toronto Like many palazzi, Asmundo di Gisira, the public space celebrates the myth of FROM ABOVE LEFT, Hotel Indigo, Warsaw a converted 18th-century pile in Sicily’s Billonia, with a painting of the goddess by CEMENT TILES IN THE COVERED COURTYARD; second largest city, hides -
Stipulation and Consent to Issuance of an Order of Prohibition, Lenard
- I Y I ” .., UNITED STATES OF AMERICA Before The l OFFICE OF THRIFT SUPERVISION In the Matter of ; OTS Order No. SF-97-007 LENARD CAWTA. j Dated: -oh 88. 1997 Former Employee and Institution-Affiliated Party of CALIFORNIA FEDERAL BANK, A F.S.B.; San Francisco, California. ! I STIPULATION AND CONSENT TO ISSUANCE OF AN ORDER OF PROHIBITION WHEREAS, the Office of Thrift Supervision ("OTS"), based upon information derived from the exercise of its regulatory responsibilities, has informed Lenard Canta ("CAWTA"), a former employee and institution-affiliated party of California Federal Bank, a F.S.B. ("CalFed" or "the Association"), OTS No. 5099, that the OTS is of the opinion that the grounds exist to initiate an administrative prohibition proceeding against CAWTA pursuant to 12 U.S.C. B 1818(e)'; and WHEREAS, CAWTA desires to cooperate with the OTS to avoid the time and expense of such administrative litigation and, without admitting or denying that such grounds exist, but admitting the statements and conclusions in Paragraph 1 below, hereby stipulates and agrees to the following terms: 'All references in this Stipulation and Consent and the Order of Prohibition to the U.S.C. are as amended. - _I 1. Jurisdiction. l (a) CalFed, at all times relevant hereto, was a "savings association" within the meaning of 12 U.S.C. § 1813(b) and Section 2(4) of the Home Owners' Loan Act, 12 U.S.C. 0 1462(4). Accordingly, CalFed is an "insured depository institution" as that term is defined in 12 U.S.C. § 1813(c). (b) CANTA, as a former employee of CalFed, isdeemed to be an "institution-affiliated party" as that term is defined in (12 U.S.C. -
The Future of Guest Experience by Samantha Shankman
The Future of Guest Experience By Samantha Shankman Interviews with CEOs Skift Books of the world’s top hotel brands 2015 The Future of Guest Experience By Samantha Shankman with Greg Oates and Jason Clampet Skift Books 2015 The Future of Guest Experience By SAMANTHA SHANKMAN with GREG OATES, JASON CLAMPET AND SKIFT Published in 2015 by SKIFT 115 W. 30th St. Suite 1213 New York, NY 10001 USA On the web: skif.com Please send feedback to [email protected] Publisher: Skif Editor: Jason Clampet Copyright © 2015 Skif All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system, without prior permission in writing from the publisher 4 Table of Contents The Global Chains Luxury and Lifestyle Brands Craig Reid Auberge Resorts Frits van Paasschen J. Allen Smith 69 Starwood Four Seasons 8 41 Niki Leondakis Commune Hotels Christopher Nassetta Greg Dogan 72 Hilton Worldwide Shangri-La Hotels & Resorts 12 45 Insights: Kimpton and the Rise of Boutique Hotels Arne Sorenson Nicholas Clayton 75 Marriott International Jumeirah 16 47 Jason Pomeranc SIXTY Hotels Insights: Georgetown Herve Humler 76 University Rethinks Ritz-Carlton Executive Training 50 Brooke Barrett 19 Denihan Hospitality Group Sonia Cheng 79 David Kong Rosewood Hotel Group Best Western International 52 Larry Korman 21 AKA Insights: Luxury Hospitality 81 Mark Hoplamazian Returns to the Human Hyatt Hotels Element Insights: How Alex 24 54 Calderwood’s -
Premier Tier List 2019
INTERVAL INTERNATIONAL® 2019 RESORT RECOGNITION PROGRAM Interval International Premier Resorts provide an outstanding vacation experience, with state-of-the-art conveniences and modern features and appointments. 2019 2019 Florida, Miami South Carolina, Myrtle Beach Area Vermont Eastern U.S.A. Marriott’s Villas at Doral |VD M Dunes Village Resort | TDU & DVL Trapp Family Lodge Guest Houses | TFL & TF2 Owners Quarters at Crescent Shores |CX T CENTRAL FLORIDA Florida, Miami Beach Sheraton Broadway Plantation |W ST Florida, Orlando Marriott Vacation Club Pulse®, South Beach |B MQ Western U.S.A. CLC Encantada |TD E Tennessee, Gatlinburg Grand Beach | EGE & EG2 Florida, Naples and Marco Island Bent Creek Golf Village |NT B MIDWEST Lighthouse Key Resort & Spa | LKE Charter Club Resort of Naples Bay | CHN & CH1 Michigan Marriott’s Harbour Lake |Z MH Eagle’s Nest on Marco Beach |L EG Virginia, Virginia Beach The Inn at Bay Harbor | INB & LKQ Marriott’s Imperial Palms | MIP The Surf Club of Marco |M SC Boardwalk Resort and Villas |W TR Vacation Club 1 | VPN Marriott’s Royal Palms |P MR Ocean Beach Club and Oceanaire at Marriott’s Sabal Palms | MSP Florida, The Palm Beaches Ocean Beach Club | OCB & OCI Minnesota Mystic Dunes Resort & Golf Club |CC P Marriott’s Ocean Pointe |PB M Turtle Cay Resort |TL T The Village at Izatys | VIZ Parkway International Resort | PKY, PK1 & PK2 Sheraton Vistana Resort | VIT & VIO Virginia, Williamsburg Missouri, Branson Star Island Resort |BR V Florida, Panhandle The Colonies at Williamsburg |WQ C The Falls Village -
Marriott Bonvoy
B:24.5” T:24” S:23.5” ELITE ELITE-LEVEL BENEFITS AT A GLANCE PARTICIPATING BENEFIT DESCRIPTION BRANDS MARRIOTT BONVOY™ GOLD ELITE 25 Nights/Year MARRIOTT BONVOY™ SILVER ELITE 10 Nights/Year MARRIOTT BONVOY™ PLATINUM ELITE 50 Nights/Year MARRIOTT BONVOY™ TITANIUM ELITE 75 Nights/Year MARRIOTT BONVOY™ AMBASSADOR ELITE 100 NIights + $20K Rev/Year A member is matched with a personal Ambassador (above property), who is the member’s point person for every stay. Ambassador Service is the highest level of service All brands Ambassador Service l for members. All brands except Marriott Vacation Club® Flexibility to check in and out of the room outside of normal arrival and departure times. For example, check in at 9 p.m. and check out at 9 p.m. Requests for Your24 and participating Vistana™ properties Your24™ l are communicated through Ambassadors. and Design Hotels™ All brands except resorts, 48-Hour Guarantee Marriott Vacation Club, and participating l l Guaranteed room availability for reservations booked 48 hours prior to arrival (at Residence Inn and TownePlace Suites, benefit applies to studio room only). Vistana properties and Design Hotels™ • JW Marriott® Access to lounge for member plus one guest. This benefit only applies to the one guest room in which the Platinum Elite/Titanium Elite/Ambassador Elite member is staying. • Marriott Hotels® • Delta Hotels® Brand Lounge Offer Guest Compensation2 • Autograph Collection® Hotels US$100 if no breakfast • Renaissance® Hotels US/CAN: If lounge is closed or hotel does not have a lounge, offer -
Profiled Hotel Brands 2021 North America Hotel Guest
2021 North America Hotel Guest Satisfaction Study Profiled Hotel Brands Andrea Stokes, Practice Lead - Hospitality [email protected] 1 Hotel Segments Included Luxury Upper Upscale Upscale Upper Midscale Midscale Economy J.D. Power North America Hotel Guest Satisfaction Study 2 © 2020 J.D. Power. All Rights Reserved. CONFIDENTIAL AND PROPRIETARY—For Internal Use. 2021 North America Hotel Guest Satisfaction Study – Brands Profiled Luxury Upper Upscale Upscale Andaz Autograph Collection AC Hotels Conrad Curio Collection aloft Hotels Destination Hotels Embassy Suites Ascend Collection Fairmont Graduate Hotels** Best Western Premier Four Seasons Hard Rock Hotel BW Premier Collection Grand Hyatt Hilton Cambria InterContinental Hotel Indigo Courtyard JW Marriott Hyatt Centric Crowne Plaza Loews Hyatt Regency/Hyatt Delta Hotels Luxury Collection Joie de Vivre DoubleTree Park Hyatt Kimpton element Rosewood Le Méridien Four Points Sofitel Margaritaville** Hilton Garden Inn St. Regis Marriott Homewood Suites The Ritz-Carlton Millennium Hotels Hyatt House The Unbound Collection Omni Hyatt Place Thompson Hotels Renaissance Radisson Trump Hotels Sheraton Residence Inn W Hotels Tribute Portfolio SpringHill Suites Waldorf Astoria Westin Staybridge Suites **New brand to 2021 Study Wyndham Grand Wyndham Hotels J.D. Power North America Hotel Guest Satisfaction Study 3 © 2020 J.D. Power. All Rights Reserved. CONFIDENTIAL AND PROPRIETARY—For Internal Use. 2021 North America Hotel Guest Satisfaction Study – Brands Profiled Upper Midscale Midscale Economy -
Hotel Futures 2014
LIVERPOOL HOTEL FUTURES 2014 Final Report Prepared for: Liverpool Hotel Development Group July 2014 Liverpool Hotel Futures 2014 – Final Report __________________________________________________________________________________________ TABLE OF CONTENTS EXECUTIVE SUMMARY................................................................................................... i 1.INTRODUCTION ............................................................................................................ 1 1.1 BACKGROUND AND OBJECTIVES ........................................................................... 1 1.2 RESEARCH AND CONSULTATIONS UNDERTAKEN ...................................................... 2 1.3 REPORT STRUCTURE .............................................................................................. 3 2.LIVERPOOL HOTEL SUPPLY TRENDS.............................................................................. 4 2.1 CHANGES IN LIVERPOOL HOTEL SUPPLY 2004-2014 .............................................. 4 2.2. HOTEL SUPPLY PIPELINE AND FUTURE PROPOSALS .................................................. 12 2.3. INVESTMENT IN EXISTING HOTELS .......................................................................... 14 2.4. COMPARATOR CITY BENCHMARKING ................................................................. 16 2.5. NATIONAL HOTEL DEVELOPMENT TRENDS IN UK CITIES .......................................... 26 2.6. TARGET HOTEL BRANDS FOR LIVERPOOL .............................................................. 32 3.LIVERPOOL -
2016 National Interagency Community Reinvestment Conference
February 7-10, 2016 Los Angeles, CA Sponsored by Federal Reserve Bank of San Francisco Federal Deposit Insurance Corporation Office of the Comptroller of the Currency Community Development Financial Institutions Fund JW Marriott at L.A. Live 900 West Olympic Boulevard Los Angeles, CA 90015 213-765-8600 Conference Registration Diamond Ballroom Plaza To Conference Ballrooms Ź Studio 3 Atrium Platinum Ballroom Olympic Studios 1, 2 Gold Ballroom 2 elcome to the 2016 National Interagency Community Reinvestment Conference and [V3VZ(UNLSLZHJP[`[OH[L_LTWSPÄLZIV[O[OLJOHSSLUNLZHUKVWWVY[\UP[PLZMHJPUN[OL Wcommunity development sector. Economic opportunity does not happen in a vacuum: it takes a coordinated approach to housing, LK\JH[PVUW\ISPJZHML[`OLHS[OJHYL[YHUZWVY[H[PVUHUKQVIZ6]LY[OLUL_[[OYLLKH`Z^L^PSS L_WSVYL[OLWH[O^H`Z[VVWWVY[\UP[`[OH[JHUJYLH[L]PIYHU[ULPNOIVYOVVKZMVYHSS(TLYPJHUZ >OL[OLY`V\»YLHIHURLYKL]LSVWLYVYJVTT\UP[`SLHKLY^LOVWL`V\^PSS[HRLM\SSHK]HU[HNLVM [OLSLHYUPUNHUKUL[^VYRPUNVWWVY[\UP[PLZ[OPZJVUMLYLUJLVMMLYZ;OLCRA Compliance track features an interagency team of top examiners from around the country. Sessions in this track cover virtually L]LY`HZWLJ[VM[OL*9(L_HTPUH[PVUWYVJLZZMVYHSSPUZ[P[\[PVUZPaLZHUKPUJS\KLILZ[WYHJ[PJLZ[OH[ L]LU[OLTVZ[L_WLYPLUJLK*9(VMÄJLYZ^PSSÄUK\ZLM\S ;OLZLZZPVUZPU[OLCommunity Development Policy and Practice trackOPNOSPNO[PUUV]H[P]LÄUHUJPUN Z[Y\J[\YLZZ[YH[LNPLZHUKWHY[ULYZOPWTVKLSZHPTLKH[I\PSKPUNWH[O^H`Z[VLJVUVTPJVWWVY[\UP[` PUSV^LYPUJVTLJVTT\UP[PLZ-VY^L»]LHKKLKHZLYPLZVM^VYRZOVWZLZZPVUZKLZPNULK[VIL ZRPSSI\PSKPUNVWWVY[\UP[PLZMVYWHY[PJPWHU[Z -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
Disclosure Guide
WEEKS® 2021 - 2022 DISCLOSURE GUIDE This publication contains information that indicates resorts participating in, and explains the terms, conditions, and the use of, the RCI Weeks Exchange Program operated by RCI, LLC. You are urged to read it carefully. 0490-2021 RCI, TRC 2021-2022 Annual Disclosure Guide Covers.indd 5 5/20/21 10:34 AM DISCLOSURE GUIDE TO THE RCI WEEKS Fiona G. Downing EXCHANGE PROGRAM Senior Vice President 14 Sylvan Way, Parsippany, NJ 07054 This Disclosure Guide to the RCI Weeks Exchange Program (“Disclosure Guide”) explains the RCI Weeks Elizabeth Dreyer Exchange Program offered to Vacation Owners by RCI, Senior Vice President, Chief Accounting Officer, and LLC (“RCI”). Vacation Owners should carefully review Manager this information to ensure full understanding of the 6277 Sea Harbor Drive, Orlando, FL 32821 terms, conditions, operation and use of the RCI Weeks Exchange Program. Note: Unless otherwise stated Julia A. Frey herein, capitalized terms in this Disclosure Guide have the Assistant Secretary same meaning as those in the Terms and Conditions of 6277 Sea Harbor Drive, Orlando, FL 32821 RCI Weeks Subscribing Membership, which are made a part of this document. Brian Gray Vice President RCI is the owner and operator of the RCI Weeks 6277 Sea Harbor Drive, Orlando, FL 32821 Exchange Program. No government agency has approved the merits of this exchange program. Gary Green Senior Vice President RCI is a Delaware limited liability company (registered as 6277 Sea Harbor Drive, Orlando, FL 32821 Resort Condominiums -
To What's New / Next
INSIDER ACCESS TO WHAT’S NEW / NEXT Combining the personality and style of a dynamic boutique hotel with distinct positioning, W Hotels has created an entirely new segment in the hotel industry. W hotels provide insider access to what’s new / next, balancing the power of a global brand with the relevance and personality of a local insider. Boundary-breaking design and key passions around fashion, music, design, and fuel (W’s unique spin on eating well, exercising, looking good and feeling good) are infused throughout the W experience. Dominating the contemporary lifestyle space, W Hotels consistently outperforms the competition. W Dubai - The Palm, UAE W Aspen, USA Founded in New York City in 1998, W Hotels now has 59 properties around the world, with 30+ properties in the pipeline. W Hotels and Escapes can be found in the most exciting emerging and established international gateway cities and in some of the most exotic leisure destinations in the world. W provides owners the opportunity to develop an “it” destination through distinctively designed spaces, buzzy Beverage and Food W Costa Rica - Reserva Conchal programs, and stylish ambiance. W Brisbane, Australia W Muscat, Oman Brand Requirements Room Size: 345 sq. ft. (standard) Suites Mix: min. 10% - including EWOW (4 bay min.) Living Room with bar: 5000 sq. ft. FIT: 1700 sq. ft. (could be smaller 1200 sq. ft.) 3-Meal Restaurant Target Competitors The Standard Hotels Morgans Hotel Group The Thompson Performance Occupancy: 75.7% Average Daily Rate: $297.92 RevPAR: $225.46 W Ibiza, Spain RevPAR Index: 106.1 *Source: Smith Travel Research, YE 2019, North America. -
Horwath HTL Latam Hotel Chains Report
HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 1 LATAM & Caribbean Hotels & Chains Report 2017 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 2 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 3 Key Services Welcome to Horwath HTL, the global leader in hospitality consulting. We are the industry choice; a global brand providing quality solutions for hotel, tourism & leisure projects. HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 4 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 5 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting CONTENTS 7 Foreword 9 Introduction 10 Latin America & The Caribbean 17 Argentina 23 Brazil 29 Chile 35 Colombia 41 Dominican Republic 47 Ecuador 53 Mexico 59 Peru Other Countries 64 Bolivia 65 Costa Rica 66 Cuba 67 Panama 68 Paraguay 69 Uruguay Horwath HTL l LATAM & The Caribbean Hotels & Chains Report 2017 5 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 6 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 7 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting FOREWORD “The goal behind this report was to try and accurately shed light on the current hotel situation and see how each market is evolving. Investors need transparency and brands need to know what the competitive landscape looks like.” A few years ago, our team in Rome decided to Some of this data exists elsewhere of course, put together a report on the state of hotel chains there are a number of countries that have good in Italy, no easy task as you can imagine.