How to heat your home in the best possible way with underfloor heating and renewables We believe that choosing the right heating system Freedom to choose An expertly-designed UFH system gives you the freedom to choose – where to put your for your home should be simple and stress free, so furniture and how to set the temperature of each room to suit your lifestyle. we take care of every detail to provide confidence, comfort and peace of mind.
Feel the difference Designed for your home As the only heating company awarded a Whatever the age, size or construction of UK Customer Satisfaction Awards 2018 WINNER Distinction from the Institute of Customer your home, chances are it’s suitable for Service, you can trust Nu-Heat to provide underfloor heating (UFH). Our experts will you with all the support you need, from initial go further to ensure precise performance discussions with your dedicated Account of your heating system. If you choose Nu-Heat UFH for your home, you can expect to: Manager to tips on controlling your heating Whether you’re planning a new build, from our Technical Support team. Feel the difference with a consistent, even Pocket the difference with low running costs Tailor the difference with a bespoke, tackling an extension or giving your existing heat across your whole floor – no more cold from your efficient heating solution – no whole-house heating solution tailored Our award-winning products and customer home a complete overhaul, we design your feet or draughty, cold rooms. more wasted energy. to your property’s build type – no more service, along with our unbeatable expertise heating system to be a perfect fit. ‘one size fits all’. in integrating renewables and free, lifetime See the difference by freeing up wall space, Generate the difference with the option technical support, makes Nu-Heat the giving you the flexibility to style your home to integrate renewable solutions like heat Know the difference with accurate, chosen heating supplier for thousands of however you choose – no more working pumps and solar thermal – no more high room-by-room temperature control UK homeowners. around radiators. carbon footprint. – no more guesswork.
2 For expert advice call us on 01404 540650 or email us at [email protected] Images 2 & 4 © Zazous For more information visit www.nu-heat.co.uk 3 Our story
1992 1996 1997 2000 2007 The first Nu-Heat We open our first Nu-Heat’s Our unique We add 1992-2019 system is ordered office in Devon website is design software, renewables to our by the Garvin family launched Optimiser, is product range introduced
“There has to be a better way” Something we truly believe in Nu-Heat was born over 25 years ago Nu-Heat started with a belief that underfloor when our founder, Allan, was looking for heating is the best way to heat a home. a better way to heat his home. It’s a passion that has never gone away.
His research led him to warm water We continue to innovate – and always will underfloor heating – a virtually invisible, – using our expertise to develop solutions 2010 2012 2016 2017 2018 2019 tailor-made heating system that gives an that make UFH a possibility for more The Nu-Heat LoPro®10, our Nu-Heat becomes We celebrate 25 Nu-Heat picks New look even, cosy warmth. The problem? It was households than ever before. team grows to super-slim the first heating years of Nu-Heat! up a national Nu-Heat brand nearly impossible to source. Today, there are over 100 people in the over 100 people retrofit UFH, is company to achieve customer service Refusing to compromise, Allan set about Nu-Heat team and we all have one thing in launched a Distinction from award from the putting together his own solution. The first common – we all care about helping you to the Institute of Institute of Nu-Heat underfloor heating system was born. heat your home in the best possible way. Customer Service Customer Service
4 For expert advice call us on 01404 540650 or email us at [email protected] For more information visit www.nu-heat.co.uk 5 Dream oak-framed eco home SYSTEM Zoned UFH The chance discovery of a rural plot in Kent sparked the start of a self-build adventure for Gordon and Joyce Perrie, matched with providing them with an environmentally-friendly oak-framed eco home. integrated air source heat pump
A vision revisited Gordon. “It is so comfortable - the house stays Gordon. “The support and information that The plot came with planning permission for a at a consistent temperature, the system is we received from them before, during and 2,000ft2 detached house, but rather than economical and silent, and the settings are after the installation was really good. The sticking with the design set out by the existing easy to understand. Having zoned underfloor Nu-Heat Registered Installers did a great job. plans, Gordon and Joyce went back to the heating makes the system even more efficient The underfloor heating installation didn’t drawing board to create their own personal as we can control each area separately. disrupt the rest of the build, and the heat vision. The result was an ‘upside-down’, pump installation and commissioning also Gordon adds: “It was so easy to integrate an oak-framed, eco house, set into the hill went really well.” air source heat pump to provide warm water with a glazed frontage that makes the most for the underfloor heating and supply all of the site’s stunning panoramic views. Integrated UFH and renewables of the property’s hot water. The RHI Underfloor heating is ideal for use with (Renewable Heat Incentive) payments that renewable solutions such as the air source Eco considerations we receive for running the heat pump are an Gordon and Joyce were keen to make heat pump that fuels Gordon and Joyce’s added bonus.” their new home as efficient as possible, and heating and hot water. As well as being an chose to team an air source heat pump with eco-option, using a heat pump with underfloor The system is Why Nu-Heat? underfloor heating. “We love that there are heating can further reduce the system’s “We liked the fact that Nu-Heat did the entire economical and no radiators to get in the way,” says running costs. system design in-house themselves,” explains “silent, and the settings are easy to understand. 6 For expert advice call us on 01404 540650 or email us at [email protected] Your dedicated Underfloor heatingfor every home Account Manager will be able to Whether you are looking to include UFH in all or part of your home, we will design your system to keep every room at advise which UFH just the right temperature. With a wide range of tried and tested UFH systems to choose from, you can be confident system(s) are best that we have the right solution for your property. suited to your home and lifestyle 1 In-floor solid UFH 3 Over-floor UFH Ideally suited for new builds and extensions, our in-floor solid Ideal for property renovations, our over-floor UFH systems UFH systems are installed within the fabric of the floor itself. can be installed over the existing floor, and our award-winning The UFH tube is held within the screed by specialist fixing LoPro® range adds as little as 15mm total height build-up. systems, following a bespoke layout that ensures an even, With exceptional heat outputs for properties with lower levels comfortable warmth over the entire floor area. of insulation or large glazed areas, as well as lightweight systems for upper floors, our over-floor UFH range includes solutions These UFH systems have a high heat output whilst also for all retrofit scenarios. providing an efficient and cost-effective solution that is simple to install. 4 Acoustic UFH Ideal for apartments, office to residential conversions and 2 In-floor joisted UFH upper-floors, our acoustic UFH systems deliver the dual Designed for properties with suspended timber floors, benefit of efficient heating with a reduction in impact and our in-floor joisted UFH systems are equally well-suited airborne noise. These specialist low-profile UFH systems boast to new builds and renovation projects. The UFH can either high heat outputs and create a perfectly level floor surface that be installed between or over the joists from above (before is ideal for high quality finishes. the floor deck is fitted), or between joists from below (before the ceiling is in place). 5 Electric UFH With no height build-up, these UFH systems avoid any Perfectly suited for smaller kitchens and bathrooms, eUFH can disruption to fixtures and fittings, and floor coverings be run alongside existing heating systems in your home. can be fitted as soon as the floor deck is in place.
For more information visit www.nu-heat.co.uk 9 Popular underfloor heating systems
A snapshot of some of our most popular underfloor heating systems.
New build Speedy Renovation Renovation install
ClipTrack® FastDeck® LoPro®10 LoPro®Max In-floor solid UFH Over-floor UFH Over-floor UFH Over-floor UFH
For use with solid concrete slab, and beam and block floors Completely dry install, saving time Super-slim at just 15mm Highest heat output on the market
High heat output Suitable for new build and renovation Laid directly over existing floor Dry within 24 hours
Tried and tested, cost-effective solution Includes conductive coverboard Suited to all floor levels Total build-up of 22mm
Ideal for setback time control Maximum height build-up of 34mm For properties with good levels of insulation For properties with higher heat losses
10 For expert advice call us on 01404 540650 or email us at [email protected] For more information visit www.nu-heat.co.uk 11 ® Request Ask us for a bespoke quote for a tailored heating system that fits your home perfectly. OneZone kits for single areas a quote Acoustic variations available for every UFH solution. Enjoy warm water or electric underfloor heating in a single space, like a kitchen, with a OneZone® kit.
Upper floors Whole house New Extensions Renovation Renovation
ClipTrack® OneZone® LoPro®Lite OneZone® LoPro®Max OneZone® In-floor solid UFH Over-floor UFH Over-floor UFH
Simple to install as part of Dry install for minimal disruption Exceptional heat output build schedule ClippaPlate® Diffuser plate range Fit floor coverings immediately Compound dry within 24 hours No height build-up (fitted in floor) In-floor joisted UFH In-floor and over-floor joisted UFH Low profile at 15mm* Only 22mm height build-up Good, efficient heat transfer Suited to all floor levels For spaces with higher heat loss For suspended timber floors Low profile – total height build up of 25mm†
No height build-up Can sit on top of the structural deck or insulation
Fitted above or between floor joists Can be fitted in between joists OneZone® kits are available in a range of pack sizes with a choice of market-leading thermostat options. Quick, completely dry installation For all floor levels and types of property Buy Prices start from £700 for warm water or just £189 for an electric pack. Buy online at www.shop.nu-heat.co.uk online
12 For expert advice call us on 01404 540650 or email us at [email protected] †Plus deck *An 18mm chipboard deck should be fitted prior to laying any floor coverings For more information visit www.nu-heat.co.uk 13 Reduce your energy bills with renewables Offsetting the cost of your renewables
Many UK households now choose to combine efficient UFH with a renewable technology Whether heat pumps or solar thermal, we The RHI helps eligible households offset such as a heat pump or solar thermal system. Whether you are renovating a property or will help you choose the best renewables the cost of their renewables installation solution for your home. Our experienced via a seven year programme of quarterly building from scratch, it’s a good idea to consider renewable technology early on. team designs every heating system payments. An average three bedroom incorporating renewables to meet strict home with an air source heat pump and Microgeneration Certification Scheme solar thermal technology could receive as (MCS) standards, helping you to successfully much as £8,000* from the RHI over apply for the Government’s Renewable seven years. Green heating with heat pumps Generate hot water with solar thermal Heat Incentive (RHI) scheme. Choosing a heat pump can significantly A solar thermal system is an efficient lower your fuel bills as well as reduce your choice for any property, providing the environmental impact, especially if your majority of your home’s hot water using property does not have access to mains gas. free energy from the sun.
Heat pumps use the free supply of natural Installing a solar thermal system energy from the air or ground to generate requires minimal upheaval and delivers heating and hot water, typically transferring considerable cost savings, making this three times more energy into a property as type of technology a practical and heat than is used to extract it from the air cost-effective option for both new-builds RHI PAYMENTS GROUND SOURCE AIR SOURCE SOLAR THERMAL or ground. and existing properties. RHI Tariff payment Heat pumps are at their most efficient We will design and supply a complete, 20.46 10.49 20.66 pence / kWh when operating at lower temperatures, ready-to-install package including the solar making this technology ideal for teaming hot water cylinder, solar panels and any Possible RHI payments with UFH, which has a lower flow necessary accessories. over 7 years using Nu-Heat £15,164 £6,935 £1,848 temperature than radiators. renewable technologies* The RHI tariff is subject to change. Speak to * An average 3-bed house, using 15,000kWh of heating per year with a SPF of 3.4 on GSHP and 2.7 on ASHP. Solar thermal based on an average 4-person household and modest overshading of 4m² of your Account Manager panels on a 30° south facing roof generating 1278kWh of heat, May 2019. for more information. 14 For expert advice call us on 01404 540650 or email us at [email protected] 15 Your dedicated Supporting you and your installer Account Manager will be able to We make it as simple as possible for you to choose an installer for your suggest Registered Nu-Heat system. Either select an installer from our Registered Installer Installers in Network, or use your local plumber with our support. your area
Helping you find an installer Supporting your chosen plumber Nu-Heat can help you find an experienced If you already have a local plumber in mind, We have been installer in your area through our we can support them to install really pleased with Registered Installer Network. your Nu-Heat system. “your Registered All Registered Installers have: We will provide your plumber with: Installer. They Experience of installing a range of Free technical support, before, during were absolutely Nu-Heat systems and after installation brilliant at sorting Attended industry-approved training and Access to Nu-Heat training courses and everything out obtained relevant qualifications site visits and I would give Access to specialist advice and support Step-by-step installation manuals and them the highest from dedicated Nu-Heat contacts bespoke CAD drawings tailored to your system recommendation to your future
16 customers.For expert advice call us on 01404 540650 or email us at [email protected] For more information visit www.nu-heat.co.uk 17 “The support and information we received from Nu-Heat before, Questions about underfloor heating and renewables? during and after the installation was really good.” If you can’t see the answer you are looking for here, please get in touch via [email protected] or call 01404 540650.
Q Is my home suitable for UFH? Q Do I need a special boiler? Q How much does UFH cost to run? Whatever the age, size or construction No, UFH works with gas, oil and LPG boilers Warm water UFH is really efficient – of your property, the chances are it’s as well as heat pumps. UFH can also be run around 25% more efficient than radiators suitable for UFH. Whether you’re planning alongside your existing heating system. when paired with a modern condensing “Awesome customer service. Everyone I a new build, tackling an extension or boiler and up to 40% more efficient Q How do I control my UFH? spoke to was exceptionally helpful.” giving your existing home a complete when running from a heat pump*. We’ll design your UFH to give you overhaul, we will design your UFH to be Because of this, running costs are often complete control over your heating, a perfect fit. lower than a traditional radiator system “Love working with with individual room-by-room temperature and around a third of the cost of an Nu-Heat. Thank you.” Q Can I have UFH upstairs? control and scheduling. You can even equivalent electric UFH system. Yes, UFH can be installed on all floors. control the entire system from your We even have specialist acoustic UFH smartphone or tablet. Q Why choose a designed UFH system? solutions to reduce airborne and Properties of all ages can be suitable for Q Can I have carpet? impact noise between floors. UFH, but just as no two homes are the Yes. UFH is compatible with a wide range same, neither are any two rooms in your Q I’m renovating, will I need to dig up of floor coverings, including carpet, tiles, property. We’ll design your UFH using “From the original my floor? engineered wood and vinyl. We’ll design room-by-room heat loss calculations so discussions to the final your UFH system to work with your No! UFH can be fitted directly on top of you can be confident that your bespoke job, Nu-Heat have choice of floor coverings, providing a your existing floor, and our low-profile system will be tailored for your home been outstanding in consistent, controllable heat. systems will minimise any disruption to and how you use it. their service.” fixtures and fittings.
“The design worked perfectly, the service was superb and the technical team were on hand to answer any questions and offer advice. I would For expert advice call us on or email us at *EuRay 2005 For more information visit 18 01404 540650 [email protected] definitely recommend Nu-Heat.” www.nu-heat.co.uk 19 This brochure is printed on material sourced from responsibly managed forests, certified in accordance with the FSC® (Forest Stewardship Council®) and is made from 10% recovered fibre, diverting waste from landfill.
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UK Customer Satisfaction Awards 2018 WINNER 20 For expert advice call us on 01404 540650 or email us at [email protected]