TIMES TM ADVANCING THE ART, SCIENCE & BUSINESS OF HOROLOGY March 2013 HOROLOGICAL Customer Service Focus AMERICAN WATCHMAKERS- Clockmaking Tools, Part 3 CLOCKMAKERS INSTITUTE Eppner: An Extraordinary German Watchmaker Special Watch Aids, Part 3 Greubel Forsey’s Quadruple Tourbillon Watch Brequet Type XXII Chronograph with 10 Hz Frequency NEW to help you stock and organize better! New! IN THIS issue VOLUME 37, NUMBER 3, March 2013 customer technical education & service discussions certification Official Publication of the American Cabinet Perfect for Battery Strips AND 6-paks Watchmakers-Clockmakers Institute AWCI Course and Delivering Outstand- Clockmaking—The Tools, This perfectly-sized sixty-drawer cabinet is included in the Master Battery Part 3 Exam Schedule EDITORIAL & EXECUTIVE OFFICES ing Customer Service Kit or available by itself. The Master Kit contains 240 cells and tools that By Laurie Penman page 25 American Watchmakers- through Effective page 14 will cover 95% of your watch battery needs. The Starter Kit has 180 cells, Clockmakers Institute (AWCI) Communication fewer tools, and covers 85% of your needs. 701 Enterprise Drive By Justin Shiver, CW21 Stock # Description Price Harrison, OH 45030 page 4 Special Watch Service 866-FOR-AWCI (367-2924) Aids, Part 3 classifieds BX-61 New 60-Drawer Cabinet Sized for Battery Strips $ 55.95 or 513-367-9800 Dale LaDue, CMW21 Cutomer Service Can Be SBA Starter Battery Kit on left (cabinet not included) 150.96 Fax 513-367-1414 page 16 Buy, Sell, Trade, and Summed Up In Just Two MBA Master Battery Kit on right 243.50
[email protected] • www.awci.com Employment Words Battery kits come with 6-paks where available unless otherwise requested.