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Technology Requirements for Blackboard

Listed below are the supported operating systems and browsers for use with Blackboard. Blackboard is a Web-based application and other browsers and may work well, however, the listed configurations are the only configurations that are tested and supported by Blackboard.

Operating System Browsers Windows XP 6, , 2.0 Internet Explorer 7, .0 Mac OS 10.3, 10.4, 10.5 Firefox 2.0, 2, Safari 3

Browser Check

Blackboard CE8 will automatically perform a browser check to determine if a validated browser is being used. It is important to ensure your computer's browser, pop-ups and Java version is validated for all your course tools to work properly. If the browser check is not successful a window will pop up with information as to what should be changed. Not having a successful browser check causes the most problems for online students. The Browser Check will verify that your browser is compatible with Blackboard CE8. It will do the following:

Browser Check Cookies Check Javascript Check Pop-up Window Check Java Check

To manually perform a browser check, click on Run a Browser Check located in the upper right hand corner of MyBlackboard.

Enable Pop-ups

Blackboard CE8 makes use of pop-up windows. Most web browsers include a feature to block pop- up windows. While this may eliminate unwanted or bothersome pop-up windows, the feature sometimes can impede the functionality of legitimate or useful websites. If you have a pop-up blocker installed, you will see the notification below when you login to Blackboard. Please disable the pop-up blocker just for this site.

How to enable pop-up windows in Internet Explorer

1. If a pop-up is blocked, you should see a light yellow warning line underneath the menu at the top of your screen "Pop-up blocked. To see this pop-up or additional options click here" 2. Click on that message 3. Another menu will appear, click on "Always allow pop-ups from this site" 4. Click on that message

How to enable pop-up windows in Firefox

1. Open Firefox and click Tools > Options. 2. Click the Web Features icon to the left. Next to Block Popup Windows, click the Allowed Sites button. 3. Make sure webct6.belmont.edu is in the allowed sites list. If it is not: Enter ecourses.purdue.edu in the Address of web site box. 4. Click the Allow button. 5. Click OK and then OK again to go back to the Firefox main window.

How to enable pop-up windows in Safari

Safari for Mac OS has no per-website control over blocking pop-ups windows. Pop-ups are either blocked, or they are not. To allow pop- ups:

1. From the Safari menu, ensure the Block Pop-Up Windows option is not checked. Unchecking this option will allow pop- ups. 2. To block pop-ups once again, check Block Pop-Up Windows in the Safari menu. You can use a keyboard shortcut: [Apple key]-K.

Java is required for some Blackboard components. Some Blackboard courses use Java technology in course content.

To install this software:

1. Visit http://www.java.com/en/download/manual.jsp. 2. The Download Java(TM) 2 Runtime Environment page appears. 3. Review and accept the License Agreement. 4. Select the newest version to download and follow the online instructions.

Tips and Troubleshooting

If you have the correct combination of operating system and browser listed in the table above and are still having trouble using Blackboard Learning System, there may be a problem with your browser settings or other software on your computer.

Visit this link http://www.webct.com/tuneup/viewpage?name=tuneup_browser_troubleshoot to troubleshoot the problem.