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« Sustainable Cities and Communities » ISO/TC 268 Date: Doc. Number: 2017-11-27 N 345 Assistant: Your contact: Catherine MAUGÉ Etienne CAILLEAU Direct line: + 33 (0)1 41 62 83 11 Direct line : + 33 (0)1 41 62 85 71 [email protected] [email protected] ISO/CD 37122 Sustainable development in communities - Indicators for Smart Cities Please note that ISO 37122 is going through the CD Ballot COMMENTS from November 28th until January 23rd 2018. FOLLOW UP Please cast your vote through the ISO Balloting portal. SOURCE ISO/TC 268 Secretariat. Association Française de Normalisation 11, rue Francis de Préssensé 1 / 1 F – 93 571 La Plaine Saint Denis cedex http://www.afnor.fr SIRET 775 724 818 00205 ISO/TC268 N### Date: 2017-11-24 ISO/CD 37122 ISO/TC268/WG2 Secretariat: SCC Sustainable Development in Communities - Indicators for Smart Cities © ISO 2012 – All rights reserved 1 Copyright notice This ISO document is a working draft or committee draft and is copyright-protected by ISO. While the reproduction of working drafts or committee drafts in any form for use by participants in the ISO standards development process is permitted without prior permission from ISO, neither this document nor any extract from it may be reproduced, stored or transmitted in any form for any other purpose without prior written permission from ISO. Requests for permission to reproduce this document for the purpose of selling it should be addressed as shown below or to ISO's member body in the country of the requester: [Indicate the full address, telephone number, fax number, telex number, and electronic mail address, as appropriate, of the Copyright Manger of the ISO member body responsible for the secretariat of the TC or SC within the framework of which the working document has been prepared.] Reproduction for sales purposes may be subject to royalty payments or a licensing agreement. Violators may be prosecuted. 2 Contents Foreword .................................................................................................................................................... 6 Introduction ................................................................................................................................................ 7 1 Scope ............................................................................................................................................. 8 2 Normative references ................................................................................................................... 8 3 Terms and definitions for cities .................................................................................................. 8 3.1 Smart city ...................................................................................................................................... 8 4 City Indicators ............................................................................................................................... 9 5 Culture ......................................................................................................................................... 10 5.1 Number of library book titles per 100 000 population ............................................................ 10 5.2 Number of library e-book titles per 100 000 population ......................................................... 10 5.3 Active library users as a percentage of total population ....................................................... 11 6 Economy...................................................................................................................................... 12 6.1 Percentage of local businesses contracted to provide city services which have data communication openly available .............................................................................................. 12 6.2 Annual number of new start-ups per 100 000 population ...................................................... 13 6.3 Percentage of labour force employed in the Information and Communications Technology (ICT) sector .................................................................................................................................. 13 6.4 Percentage of the labour force employed in the Education and Research & Development sectors ......................................................................................................................................... 14 7 Education .................................................................................................................................... 15 7.1 Number of online databases available through public libraries per 100 000 population ... 15 7.2 Percentage of city population with professional proficiency in one or more foreign languages .................................................................................................................................... 16 7.3 Number of computers, laptops, tablets, or other digital learning devices available per 1 000 primary school students ............................................................................................................ 17 7.4 Number of computers, laptops, tablets, or other digital learning devices available per 1 000 secondary school students ....................................................................................................... 18 7.5 Number of Science, Technology, Engineering, and Mathematics (STEM) higher education degrees per 100 000 population ................................................................................................ 19 8 Energy.......................................................................................................................................... 19 8.1 Electrical and thermal energy (KWh) produced from wastewater treatment per capita per year .............................................................................................................................................. 19 8.2 Electrical and thermal energy (KWh) produced from solid waste treatment per capita per year .............................................................................................................................................. 20 8.3 Percentage of the city’s energy that is produced using decentralized energy production systems ....................................................................................................................................... 21 8.4 Storage capacity of the city’s energy grid per capita (KWh) ................................................. 21 8.5 Energy consumption of public street lighting as a percentage of total annual municipal energy consumption .................................................................................................................. 22 8.6 Percentage of street lighting that has been refurbished ........................................................ 22 8.7 Percentage of public buildings requiring renovation/refurbishment (by floor area) .......... 23 9 Environment and Climate Change ............................................................................................ 24 9.1 Percentage of ecosystems that are mapped by remote sensing monitoring ...................... 24 9.2 Annual frequency of ecosystem remote sensing monitoring ............................................... 24 9.3 Percentage of buildings built or refurbished within the last 5 years in conformity with green building principles ...................................................................................................................... 25 9.4 Number of real-time ICT-based air quality monitoring stations per 100 000 population .... 26 10 Finance ........................................................................................................................................ 26 10.1 Percentage of municipal budget spent on smart city innovations and initiatives per year .............................................................................................................................................. 26 10.2 Annual amount of tax collected from the sharing economy as a percentage of total tax collected ...................................................................................................................................... 27 3 10.3 Percentage of payments to the city that are paid electronically based on electronic invoices ...................................................................................................................................................... 28 11 Governance ................................................................................................................................. 28 11.1 Annual number of online visits to the municipal open data portal per 100 000 population ................................................................................................................................... 28 11.2 Number of datasets offered on the municipal open data portal per 100 000 population ... 29 11.3 Percentage of municipal datasets available to the public ..................................................... 29 11.4 Percentage of city services accessible online ........................................................................ 30 11.5 Average response time to relevant inquiries made through the city’s non-emergency inquiry system (days) ................................................................................................................. 31 12 Health ..........................................................................................................................................