Index

0 Cover letter 5 1 2020, a year that no one will forget 8 2 Our radiography 32 3 Our lines of action 42 4 Innovation and Development 78 5 Sustainable Development 82

SAMU, an entity committed to its 86 6 environment 7 Making our project visible to society 90 4 Annual Report 2020-2021 SAMU 0 Cover letter

Throughout our long history, we have ex- organization in the fight against Covid-19 perienced all kind of moments. And since represents without a doubt a case study. our vocation has always been to be there, in the front line, ready to attend to any so- If SAMU is the result of a joint human ef- cial need, in our almost forty years of life fort, the evidence is in everything we have we did have the opportunity - I would say done in 2020. The most complicated year 5 also the fortune - to intervene in many of our lives and a true and exciting chal- adverse circumstances, living and trying lenge that we have overcome with flying to alleviate the suffering of many people. colours, thanks to our involvement, crea- Natural disasters, migratory crises, fam- tivity and effort of an unbeatable human ines, there are many deployments carried team. What you will find on the following out by SAMU over the last decades to deal pages is its heritage. with these types of contingencies, without forgetting all its work in favour of the most With this cover letter, now we should face disadvantaged people. 2021. The year in which we turned 40 in activity. A year to look back and feel proud But reality has never before put us so much of all that has been achieved, and also to to the . And never, as last year, we had look forward with renewed illusions and the chance to demonstrate to such an ex- the security of knowing that we are - we al- tent our capacity as an organization spe- ways were- on the right track. cialized in emergency management and ad- verse scenarios. Many entities - those that I can only thank all public administrations achieve it, since not a few will sadly remain and public and private entities that have on the road - will tell in the future that they trusted us during the past year, as well as came out strengthened in 2020. And we the users of our services. We are here for can affirm this categorically from our posi- them and we want to continue being there tion. Because the work carried out by our for many more years.

Carlos Álvarez Leiva Chairman 0. Cover letter Cover 0. 1 2020, a year that no one will forget

2020 will be difficult for everyone to forget. ing for years to face a biological crisis like But especially for entities that, like SAMU, the one we are suffering, convinced that were in the front line of the fight against something like this was more than pos- Covid-19, putting everything on their side sible. This circumstance has placed us in 6 even before the lockdown declaration due a situation of strength to face the virus, to the pandemic. And always, with a voca- which has favoured our ability to put into tion of generosity, dedication and commit- operation, with great agility and efficiency, ment that allowed it to reach with its quali- care deployments against the pandem- fied attention where others could not, even ic. We have been on many fronts, and our outside our borders. know-how has crossed borders. SAMU has always been a company focused on health 2020 put us on the ropes as a society, re- and emergencies, with a marked social questing from us demands of prudence orientation, but in 2020 this dimension and security never before experienced, has multiplied, associating the brand with and also awakened in us unusual currents that of professionalism and excellence in of solidarity, with a mobilization of public health crises management. administrations, private sector and civil so- ciety like never before. All of this aimed at Nobody will forget this 2020. But much mitigating the catastrophic consequences less the SAMU professionals who have of Covid-19 on our society, not only from a been fighting COVID-19 since the begin- health point of view but from the economic ning of the pandemic on many fronts, al- situation. ways upholding the principles that have made us known and recognized as an As Carlos Álvarez Leyva, our chairman, entity: the humanitarian commitment to has pointed out, SAMU has been prepar- health and social integration. Annual Report 2020-2021 SAMU 7 1. 2020, a year that no one will forget a year 2020, 1. 1. 2020, aun year año that que nonadie one olvidará will forget

We have shown what we are 8 able to “do when we work all together Annual Report 2020-2021 SAMU CARLOS GONZÁLEZ DE ESCALADA, 1.1. Interview SAMU GENERAL DIRECTOR

What is the main lesson learned from all your work during 2020 in the fight against the coronavirus? That in moments of serious crisis, the leader must set a single objective, share it with the team and make the ap- propriate decisions to fulfill it. Even if you are afraid; even if you lack information; even if it seems impossible: set the path, report it and maneuver until you reach port.

And as a society? What do you think will come from us as a society after everything that happened in this difficult year? The best of us has already come out: dedication, love, in- tegrity, solidarity, the unlimited effort of many groups ... 9 We must overcome the least edifying aspects to face the future with light and courage. Without forgetting the high level of suffering, we have shown what we are able to do when we work all together.

2020 has forced SAMU to an exercise in reinvention and constant imagination. Is it now stronger as an entity? Yes. We have cultivated our essence: to act decisively in extreme situations. As I always say, the “U” for Samu comes from “urgent” and this forces us to go from today to today. In 2020, we have done it dozens of times. Pos- itive patients, the cayucos or homeless do not wait for you, they force you to sleep with the corner of your eye open to jump into action. This year, we have shown again that we know how to do it.

You like to define SAMU as a “force for good”. What can administrations, and civil society in general, ex- pect from SAMU? Unconditional and devoted support. Samu will be where society needs us, crossing borders wherever there is suf- fering that we can alleviate. We are privileged because our job is to work for the common good. 1.1. Interview 1.1. 1. 2020, a year that no one will forget

1.2. Chronology of an all-out fight against COVID-19

January Anticipating the pandemic

At the beginning of January, China launched the SARS-Cov-2 virus alert, more popularly known as COVID-19 or, more generically, corona- virus, detected in Wuhan population. On the 30th of that month, the World Health Organization (WHO) emergency committee declared an international emergency. From the beginning, SAMU followed its evolu- tion in detail, which at that moment exceeded 8,000 confirmed cases and 200 deaths, with a hundred diagnoses outside of China. Its first effective measure was the constitution of a Monitoring Commission, as well as the development of protocols for its own team.

10 In this way, when no one could imagine the crisis that would overtake us, on January 27 SAMU organized a Simulation of Care for Patients Infected by Coronavirus, which was held at the SAMU School facilities in Gelves (Seville).

Already then, in front of the media that followed this action, the director of the SAMU School, Juan González de Escalada, pointed out that the objective of SAMU was “to be as prepared as possible” for any type of intervention derived from this epidemic.

February Everything ready for the inevitable ending

In mid-February, figures of people infected by coronavirus in Spain and internationally were already unleashed. There were more than 64,000 infected people and a death toll close to 5,000 in our country. SAMU was preparing internally to be able to mobilize resources and meet the requirements that would surely arise from public adminis- trations and groups and entities of a social nature. Annual Report 2020-2021 SAMU 11 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

March Lockdown and multiplication of deployments

On March 14, lockdown due to coronavirus is established. This implies the total paralysis of the activity at the national level and the gen- eralized confinement, with the exception of essential services. The contagion figures are growing unchecked, especially in certain com- munities such as Madrid, and significantly affecting some social seg- ments, such as the elderly in long-term care homes. The deployments by SAMU follow one another in cascade. For them, the involvement of volunteers and professionals sensitized with the effects of the pan- demic is sought and the entity’s own resource structure is mobilized, with a strong weight of qualified and experienced staff crises man- agement.

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March The outbreak of the pandemic brought with it an additional problem: MASK a general situation of shortages of masks and other PPE (Personal WORKSHOP: Protective Equipment) to deal with the coronavirus. Initially masks LET’S TAKE were not mandatory for citizens, but they were absolutely essential ACTION for health professionals. The creation of a mask workshop, which was launched on March 18, just four days after the lockdown in Spain, was the first proper “combat” action of SAMU against the coronavirus, but in the rear. A call for employment was opened to select six people with experience in industrial sewing and a high level of knowledge and experience in the transfer of patterns. The goal was to manufacture between 3,000 and 5,000 masks per month and PPE material. Part of this production would be for self-consumption by the assistance centers managed by SAMU Foundation (for the care of disabilities and minors management), while most of it would go to donations for public health centers. It was, therefore, a workshop with an altruis- tic purpose: to alleviate the problems of a shortage of personal pro- tective equipment. For several months, the workshop, located at the SAMU School, worked so hard to produce protective material. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

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March In March Madrid became the “ground zero” of COVID-19. Almost half IN THE of the deceased in Spain then came from that region. To this must COVID-19 be added the high number of infected and sick health professionals, “GROUND which significantly reduced the workforce of the hospitals in the com- ZERO”: munity. In the worst weeks of the pandemic, SAMU sent three con- MADRID tingents to Madrid to support the Madrid Health Service (SERMAS), whose Directorate for Social Health Coordination was the entity re- questing the service. These deployments lasted between March 21 and May 8 allowed a total of 250 transfers of elderly people from long- term care homes to hospitals in the Community of Madrid, as well as the recognition of 100 nursing homes and training in biosecurity to more than 500 workers from residences and external teams. The company also intervened in the evacuation of ten residences. The first contingent of SAMU personnel arrived in Madrid on March 21, pro- viding the first transfer services since that afternoon. The main task was to transport people between long-term care homes and geriat- ric wards of the hospitals of the Community of Madrid. The next day, March 22, the second contingent arrived. The objective was to pro- vide voluntary support for a few days and to withdraw the two teams, made up of 9 volunteers, on March 25, but due to the overflow of the situation, SERMAS requested permanent support from SAMU, so a third contingent arrived to replace the professionals who attended the two deployments. This third contingent participated in the Plat-

Annual Report 2020-2021 SAMU ercam-112 platform, made up of the Spanish Military Emergency Unit (UME), Firefighters of the Community of Madrid, SAMUR-Civil Pro- tection of the Madrid City Council, SUMMA-112, State Security Forces, Red Cross and SAMU Madrid, as well as the medical and social ser- vices of Madrid. March From March 25 to May 11, SAMU deployed a service in the municipality TRANSFER of La Linea de la Concepcion, Cadiz, to attend 28 patients transferred AND from a nursing home in Alcala del Valle, Cadiz, due to the detection of ASSISTANCE a Covid-19 outbreak in that long-term care home. This deployment, OF THE located in the Free Time Residence of La Linea de la Concepcion, was ELDERLY IN LA fully enabled by SAMU, which was also responsible for the transfer of LÍNEA, CADIZ the elderly from the residence of origin to the center of La Linea.

The operation was carried out at the request of the government of the Junta de Andalucía. Initially, SAMU sent a team of six professionals to the residence where the outbreak was detected. Once the evaluation of the situation had been carried out, and after handling different op- tions, it was decided to transfer them to a field hospital that SAMU built in the El Burgo Residence, in La Linea de la Concepción. In addi- tion, the nursing home was disinfected. The transfer of the patients required a bus, six collective ambulances and two Advanced Life Sup- 15 port ambulances. During the two-hour journey, the health workers were escorted by the National Police. At the same time, another team of five professionals was building the field hospital in La Linea. Since the start of this resource, 24 SAMU professionals have cared for the 28 patients. Throughout the entire period the security measures were extreme, and the patients maintained a good state of health, until they returned to their residence of origin. The enabling of this deployment in La Linea de la Concepción generated a great current of solidarity among a good part of the residents of the municipality, who repeated- ly expressed their support for the work carried out by SAMU and their permanent interest in the health status of the patients. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

March The foreseeable overflow situation of the health and emergency ser- PUBLIC vices led SAMU to carry out, through its Foundation, a public appeal APPEAL AND to select volunteer personnel in some categories in order to fight RECRUITMENT against COVID 19. The call, issued through of the web, caused that in OF VOLUNTEERS just two days (from March 22 to 24) more than 600 people responded by lending themselves to collaborate in volunteer work. Finally, 60 of them were selected, attending to suitability criteria, belonging to the following profiles: doctors, nurses, emergency medical technicians (EMT), clinical assistants, pharmacy, medical students, logicians, psychologists, educators, social workers, occupational therapists, drivers, maintenance staff, seamstresses and monitors. To manage this resource of volunteers, the Foundation set up a Volunteer Recep- tion Center at the SAMU School in Gelves, Seville, where, with strict security measures, training in self-protection was carried out with a 16 view to making them available immediately for assigned tasks. Annual Report 2020-2021 SAMU 1717

March One of the most outstanding and relevant operations carried out by THE ALCORE SAMU during the first wave of the pandemic was the comprehensive HOTEL, medicalization and assistance to the elderly at the Ilunion Alcora Ho- CONVERTED tel, in Tomares, Seville, which lasted between March 27 and May 3. INTO A MEDICAL More than one hundred SAMU health and emergency professionals ASSISTANCE served in this medicalized hotel, where 89 elderly people were treat- CENTER ed.

Enabled by order of the Junta de Andalucía, the Ilunion Alcora Hotel was fitted out in less than twelve hours, until it became a healthcare center with five medicalized rooms, intensive care boxes and rooms enabled for the rest of the health workers themselves. On March 27 morning the assembly began and that same afternoon the first pa- tients were received, who did not stop entering until five in the morn- ing of the 28th.

With a capacity for 110 patients distributed in different rooms ac- cording to their level of dependency for the development of the basic activities of daily life, the center was attended by 109 professionals, 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. including management and control staff, cooks, emergency medical technicians (EMT), auxiliary nursing care technicians, nurses, doc- tors, cleaning staff, logisticians and biosafety personnel. These work- ers also had the collaboration of 22 external professionals, from the Aljarafe District and the San Juan de Dios Hospital. 1. 2020, a year that no one will forget

First efforts, before the entry of the patients, were focused on the cor- rect sectorization of the entire space into a clean zone, a temperate zone and a contaminated zone. To this must be added the prior train- ing of all workers in the putting on and removing of PPE (Personal Protective Equipment). The work was developed with the assistance of a crisis cabinet led by Dr. Carlos Álvarez Leiva, founder of SAMU. The service offered by SAMU included not only permanent medical assistance, but also care to promote cognitive and physical stimula- tion of patients, with complementary recreational activities aimed at reducing anxiety.

One of the loveliest moments was when Manuel Muñoz, a member of the healthcare team and a former contestant of “The Voice” TV show, sang and played guitar for the elderly. Even coinciding with the can- 18 celed April Fair, the patients participated in a luncheon in honor of the party, with fried fish and paper lanterns included. A video call system for relatives was also activated, with which patients could alleviate their anguish and keep in touch with their families. Annual Report 2020-2021 SAMU April All SAMU, at war against coronavirus

The lockdown in Spain still continued in April. The situation was ex- tremely critical, with very high contagion figures and rather compli- cated circumstances in many hospitals. During that month, SAMU’s work continued, but not only at the forefront, with new emergency deployments, but also internally, in all its services, centers and del- egations: centers for people with intellectual disabilities, centers for unaccompanied minors or the SAMU School. They all gave their best to help contain the coronavirus.

19 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

April Commissioned by the Seville City Council, and in collaboration with WITH THE MOST other administrations, entities and social institutions, SAMU was part DISADVANTAGED of a social care deployment for disadvantaged people in the city, with IN THE three main lines of action: home help, food aid and homeless assis- ROCHELAMBERT tance. This last program had 700 places distributed among three DEPLOYMENT indoor sports halls, one of which, in the Sevillian neighbourhood of Rochelambert, was managed by SAMU. It was about building a home for the homeless, where they could take shelter during confinement time. Within 24 hours, the resource was ready to receive the first us- ers, and within 48 hours, to enjoy services such as a washing machine or television. In addition to meeting the needs of these people, the center, supplied by 35 professionals and 10 volunteers, also carried out support tasks such as medical accompaniment, administrative procedures and even job search. In fact, SAMU made possible the labour insertion of some of these people for agricultural harvesting 20 jobs, making contact with job applicants, taking care of free accom- modation arrangements in destination, counselling on hiring or even covering the trips to the fields. In this way, more than ten homeless people were able to participate in the blueberry harvesting campaigns in Moguer, Huelva or the cherry in Lleida. During the entire confine- ment, this service made more than 130 care for homeless people. Annual Report 2020-2021 SAMU 21

April One of the most interesting initiatives by SAMU at the beginning of PRISONERS 2019 was the San Dimas Project, a pioneering program of interven- CONTRIBUTE, tion in penitentiary institutions at the national level aimed at facil- TOO itating the labour and social reintegration of people who are in the last phase of their sentence and they face the difficult challenge of rebuilding their lives. Through specialists, SAMU has been providing specific training to certain profiles of inmates of the Sevilla-I peni- tentiary center in different fields, such as first aid. With the spread of the pandemic, this activity was reoriented towards solidarity: elev- en inmates of this center started an occupational workshop to make sanitary gowns. To make this possible, SAMU supplied 500 meters of fabric to the workshop. The destination of these gowns were SAMU deployments to cope with the pandemic. In just over a week, the in- mates managed to produce some 300 sanitary gowns. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

April In the hardest weeks of the confinement, the centers were a true THE “bunker”, with drastic changes in the schedule and activities. In cer- COMMITMENT OF tain centers, such as the one in Ceuta, monitors took over from the MINORS CENTERS school in the literacy tasks. Care of hygiene measures was especially rigorous during this period. From the recreational-educational point of view, the centers programmed many special workshops on the most varied tasks, almost always useful to fight against the pandem- ic: crafts for murals and banners, laughter therapy, live music, self-es- teem, a cinema forum with films and reports on the coronavirus ... In centers such as Corteconcepcion, for example, expressive movement workshops were organized to combat inactivity and sedentary life- style. Some centers, such as the one in Huesca (Fueros center) went a step further, by launching a workshop to manufacture masks, firstly to self-protection, and secondly for the needs of the region of Aragon.

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April In shelter flats managed by SAMU, where mobility and opportunities SHELTER FLATS: for socialization during confinement were much more restricted, psy- FIGHTING chological work was much more important. It was essential that mi- ANGUISH nors in custody did not break the rule of confinement. Thanks to the efforts of the educational teams, with patient and continuous work, it was possible to raise awareness among minors and for them to main- tain the habit of confinement. In some cases, older children exercised prescription and role model work for other minors, helping to main- tain normalcy during those exceptional weeks. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

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April One of the groups most sensitive to confinement is that of people with CENTERS intellectual disabilities. That is why psychological work was decisive. FOR PEOPLE From the beginning, the educational services of the different centers WITH AN reinforced the positive messages and awareness about the need to INTELLECTUAL keep the confinement. Thus, for example, users of the Santa Teresa DISABILITY: Residence, in Villafranca de los Caballeros, Toledo, recorded a video FIRST OF ALL, to raise awareness among their environment and their own relatives, POSITIVE and other one to support the staff who assisted them. The drastic THINKING change of way of life, seclusion and the reduction of opportunities for socialization, together with the greater difficulty in managing certain situations, gave rise to complicated moments, which the technical Annual Report 2020-2021 SAMU staff had to solve constantly. At the San Sebastian Residence in Can- tillana, Seville, each week the evolution of the patients’ situation was documented in a photographic diary of the quarantine. The famous hour of applause in the afternoon turned into one of the most pleas- ant moments of relaxation of each day. April Day Stay Units were among the centers that had to be closed by or- SAN LUCAS der of authorities. This implied the closure of the San Lucas DSU, DAY STAY our center for people with intellectual disabilities. Before the closure, UNIT, SEVILLA: however, the hand hygiene workshops adapted to their characteris- A PAINFUL tics were intensified, and a letter was sent to the families with recom- CLOSURE mendations for these days.

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April Although the activity at the SAMU School continued throughout the SAMU SCHOOL, period of confinement, the same did not occur with face-to-face train- AT THE SERVICE ing, which had to be replaced by online learning. However, the stu- OF CABINET dents of the Master’s Degree in Nursing turned to the emergency de- CRISIS ployments by SAMU, thus acquiring incomparable practical training. In addition to this, SAMU School became a specialized training center 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. in security and self-protection. In total, the School hosted 75 training courses, in which more than 450 people were trained, and all of them participated in SAMU’s COVID-19 fighting deployments. 1. 2020, a year that no one will forget

May Social support and innovation to gain efficiency

SAMU received a lot of support from companies, associations, foun- dations and all kind of groups and entities of civil society. Without this support, it would not have been possible to carry out our work. Whether it was economically, with donations of material, with provi- sion of equipment or with other types of aid, the economic and social fabric of where we develop our activity turned to us, making things easier for us, and “helping us to help”, as we let them know in a cam- paign that we spread through media and social networks. We will al- ways carry in our hearts many gestures such as that of the La Caixa Foundation, which contributed €9,000 as a donation for the acquisi- tion of sanitary material, or that of dealers such as Concesur Auto- moción, which gave vehicles to SAMU to fight against COVID, or that of food companies such as Ybarra, with its delivery of food packs for 26 the health workers located in the Ilunion Alcora Hotel, or many others that are too extensive to detail here. The public administrations, with their trust in us and making things easier for us on each deployment, also showed great dedication and generosity. None of them, as we said in our campaign, turned the page without helping. Annual Report 2020-2021 SAMU Along with this social support, the evolution of the pandemic also helped SAMU to improve its own processes of care for different groups with the introduction of cutting- innovations. Thus, for example, from the beginning of the pandemic, SAMU introduced a telematic psychological assistance service, through telephone or vid- eo call. This service was aimed at both patients and families as well as SAMU workers themselves. In total, more than 400 psychological interventions were performed. Another great innovation milestone was the launch of a digital manufacturing laboratory, with the goal of manufacturing masks, face shields and valves using a 3D printer to adapt diving masks as respirators. Through SAMU’s Engineering department, FabLab, which is how this digital manufacturing labora- tory was named, produced more than 300 units of different elements until May. Lastly, with the collaboration of the Huelva-based company Agridonsur, state-of-the-art drones were used to disinfect the home- less care facilities at the Rochelambert Sports Center and also at the 27 SAMU School itself. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

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June End of the lockdown but not the time to lower our guard yet

On June 21, after successive extensions, the lockdown ended on March. The most critical phase of the pandemic finished. But we were still (and still are) far from defeating the virus.

From then on, SAMU’s work was focused on training: offering its ex- perience and knowledge in biosafety to entities, centers and groups especially in need of instruments and tools to deal with the pandemic.

Thus, between the months of June and July, SAMU carried out an in- tensive training program aimed at professionals from nursing homes, hotels and beaches, which led the entity to teach courses throughout the national geography. Annual Report 2020-2021 SAMU July and SAMU’s solidarity crosses borders August At the beginning of summer, the work carried out by SAMU in the different deployments against COVID-19 at the national level had ob- tained considerable recognition from authorities and entities related to health management. While the situation in Spain was stabilised al- though was going to worsen with a second wave in autumn and a third one after Christmas, in other countries, however, the situation was much more critical. Especially in some with limited resources to deal with the virus. This was the case of El Salvador, where, from the end of July to the end of August, SAMU deployed one of the most ambitious cooperation missions carried out by the entity to date.

The ‘El Salvador Mission’, as the operation was called, came after the Ministry of Health of El Salvador issued a request for assistance at the 29 end of July to support the new El Salvador National Hospital, located in San Salvador, which opened on June 21 with 105 ICU beds and 100 hospital beds. After the first cases in the country detected on April 10, the incidence of Covid-19 in El Salvador grew steadily, until regis- tering, in mid-July, 25,140 confirmed cases of coronavirus and more than 700 deaths. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 1. 2020, a year that no one will forget

The contingent workforce who participated in the mission, 30 in total, belonged to the different areas specialized in health care and man- agement, among which were medical specialists, emergency medical technicians and auxiliary nursing care, health logistic technicians or disasters nurses.

The expedition left on July 29 and returned to SAMU School on Au- gust 30. The mission costs were covered by the Government of El Sal- vador, that also provided SAMU professionals with individual protec- tion equipment and coverage of all their needs. That is why, two days before the return, SAMU, through its Foundation, delivered to health authorities 1,000 level 3 personal protective equipment, for the hos- pital staff where they had been operating throughout the month. Dur- ing the last days in Salvadoran lands, tributes to the SAMU contingent 30 were paid by authorities, citizen groups and public administrations of the country. Annual Report 2020-2021 SAMU September Healing altruism

Religious services were also hit by the pandemic. In the case of Seville, one of the places that succumbed to Covid-19 was the Santa Paula Convent. In September, two of the 19 nuns of this convent presented suspicious symptoms of coronavirus. It was then that the Archdio- cese of Seville, through the priest Adrián Ríos, contacted the SAMU Foundation Chairman, Dr. Carlos Álvarez Leiva. After a first evaluation by SAMU, 14 of the 19 nuns tested positive for coronavirus, although only two had symptoms. The average age of the affected nuns was 66 years and 71.4 percent had chronic pathologies. A team of nurses and health emergencies technicians from SAMU and SAMU Wellness was in charge of assisting these women under the management of Dr. Álvarez Leiva and the coordination of the nurse Maribel Álvarez. The deployment was activated on September 18 and ended on October 31 27, when the 16 nuns who contracted the virus were discharged and the disinfection work was completed (museum, cloister, common ar- eas…).

In addition to providing health care, SAMU trained the nuns in biosafe- ty (correct use of the mask, safety distance, how to take shifts in the dining room ...), as well as in the handling of the pulse oximeter so that they could telematically inform SAMU of the daily evolution of temperature, oxygen saturation and worsening of symptoms of those affected. They were also provided with material for the control of vital signs and oxygen cylinders. 1.2. Chronology of an all-out fight against COVID-19 an all-out fight against of Chronology 1.2. 2 Our radiography

2.1. Organization 39 32 In 2020, SAMU celebrated 39 years of expertise years as a Third Sector entity, with a strong specialization in health and social action fields. 1,811 professionals During this year, the entity found- ed in 1981 and a pioneer in - bile Intensive Care Units in Spain, has strengthened its position 56 in its field of activity, reaching a work centers great public and social projection thanks to its fight against Cov- id-19. 2,323 students trained 40 million turnover

Presencia en 9

Annual Report 2020-2021 SAMU Spanish regions 33 2.1. Organización 2.1. Centro Alfar Centro de discapacidad

GIJÓN

Residencia San Sebastián Centro de discapacidad

Residencial Básico Miguel de Mañara Centro de menores

SAMU Wellness Área Hospitalaria Piso de Inserción Socio-laboral Castillo emancipación Centro de menores Horizonte Inserción Socio-laboral JEM Alcalá de Guadaíra Polanco Centro de menores Recurso para jóvenes extutelados MAD JEM Valencina Unidad de Estancia Diurna Recurso para jóvenes San Lucas JEM extutelados Centro de discapacidad El Castillejo Recurso para jóvenes extutelados Residencia Santa Ana Centro de discapacidad

Escuela SAMU Formación Críticos Sevilla ILSE Córdoba Emergencias Escuela de Oficios SAMU IPC Moriles Formación Base 07 Centro de menores Logística ISE Sevilla ILSE Huelva ISL Lucena ISE Huelva Piso de SAMU Críticos Huelva La Cartuja emancipación Emergencias SEDE Horizonte ISL-JEM SAMU Huelva CANTILLANA Centro de menores CASTILLO DE LAS GUARDAS SEVILLA CÓRDOBA

VALENCINA JAÉN MORILES Inserción Socio-laboral GELVES ALCALÁ LUCENA Las Cabezas HUELVA DE GUADAÍRA MONTEQUINTO Centro de menores ISE Málaga GRANADA LAS CABEZAS Críticos Málaga Piso de emancipación DÚRCAL Horizonte Inserción Socio-laboral Arcos ARCOS Ambulancias Tenerife Centro de menores EL BOSQUE MÁLAGA MOTRIL Emergencias JIMENA DE LA FRONTERA Hogar San Lázaro CÁDIZ Área Hospitalaria ILSE Cádiz CAMPO DE GIBRALTAR LA LINEA Centro de Discapacidad Física El Sauzal DE LA CONCEPCIÓN Centro de discapacidad ALGECIRAS UATE Roque Nublo UATE Guayadeque UATE Farabella Inserción Socio-laboral Jimena Centro de menores JEM UATE Puerto Rico Guadarranque 2 Las Flores Cortijo Román Recurso para jóvenes extutelados

Área de Infancia y Familia. Residencial Básico El Bosque Oficinas centrales Piso de emancipación Horizonte R.E.C.E.P. Campo de Gibraltar JEM Guadarranque 1 Ruiz Tagle Centro de atención inmediata HUESCA Centro de menores

Centro terapéutico de menores El Pinar Centro educativo Ramón y Cajal Aux. Infantil Mejorada del Campo Programa de educación especial Asesores sordos Centro + 17 Casa Tadamum Programa de interpretación en lengua de signos Centro de menores Piso Tutelado Fuencarral HUESCA Centro de Atencion Centro de menores Inmediata Casa Tadamum Piso Tutelado Rivas Centro de menores Centro de menores ZARAGOZA ILSE Aragón Piso Tutelado Las Rejas BARCELONA Centro de menores SAMU Barcelona ILSE Universidad Rey Juan Carlos Proyecto SIAD de ILSE Ayuntamiento Móstoles atención a mujeres SILSE Madrid en Esparraguera Atención psicológica SAMU Madrid Cardiopatías congénitas ADRID en el ámbito educativo (Cataluña) Programa de educación Residencia Santa Teresa especial Centro de discapacidad Centro de menores Formación Emergencias Programa de Interpretación de Lengua de Signos

VILLAFRANCA DE LOS CABALLEROS Centro de discapacidad Servicio de atención psicológica TOLEDO Logística SEDE Programa de Eduación Especial Área Hospitalaria

ILSE Jaén

ISE Jaén PACS Jaén Recursos para jóvenes extutelados ISL Serón Piso de emancipación Horizonte (Inserción Socio Laboral) Centro de menores ISE Granada

Inserción Socio-laboral Dúrcal Centro de menores

SERÓN

ISE Almería

ALMERÍA ILSE Almería PACS Almería Recursos para jóvenes extutelados SAMU Marruecos Tánger SEDE ARB SAMU Motril Recurso de menores

JEM Motril Recursos para jóvenes extutelados SAMU Estados Unidos Washington Coisl Motril SEDE Centro de menores dos

PACS Motril Recursos para jóvenes extutelados 2. Our radiography

2.2. Organization chart

Chairman

General Director

36

Board of Directors

Management General Technical Corporate Emergency Childhood and Secretariat Services Area Area Family Area

Service Units Annual Report 2020-2021 SAMU 37

Disability Educational Hospital Institutional Development Area Services Area Area Relations Area Area

Service Units 2.2. Organigrama 2.2. 2. Our radiography

2.3. Team

SAMU’s workforce is made up of 1,811 professionals from different specialties corresponding to all areas of activity of the entity

38 During 2020, SAMU’s workforce increased by 10.7% compared to 2019

SAMU’s workforce is eminently young:

are under 40 40 years old, 66.1% and 29% are under 30 30 37,1% 29% 22,5%

Annual Report 2020-2021 SAMU 11,2%

Under 30 years 30 to 39 years 40 to 49 years 50 years and over It is an eminently female workforce, with a significant proportion of women, who exceed 70%

Female 73.9%

Male 26,1%

In management positions, women In the Executive Committee, the 39 represent highest management body, women represent 54,5% 50%

If we focus on the different areas of activity, the largest number of staff is concentrated in Education services, followed by the care of Centers for Minors and by Centers for Attention to Disability

During 2020, a total of 48 SAMU employees took advantage of the entity’s differ- ent conciliation measures:

Beneficiaries

Paternity 2

Maternity 2

Risk of pregnancy 13

Short-time work for child care 11 2.3. Team 2.3.

Child-care leave 8

Voluntary or forced leave 12

TOTAL 48 2. Our radiography

2.3. Team

With regard to internal training, 56 courses were given in 2020, total- ing 45,000 hours. This number of 45,000 hours triples the figure reached training hours in 2019, and the increase is due to the huge training provided in prevention and safety against the 56 coronavirus. courses However, and despite this sig- 40 nificant increase, the exception- al circumstances derived from 24 Covid-19 caused the cancellation attendance-based courses of a total of 18 courses. Much of the training finally undertaken fo- cused on safety and security. 2 mixed courses 30 online courses 24.8 average number of training hours per employee Annual Report 2020-2021 SAMU 2.4. Our clients

PUBLIC ADMINISTRATION Entities that trust us

Regional Ministry of Health of the Junta de Andalucía (Public Health Emergencies Company, EPES).. Regional Ministry for Equality and Social Policies of the Junta de Andalucía (Social Services and Depend- ency Agency of Andalusia). Regional Ministry of Equality, Social Policies and Conciliation of the Junta de Andalucía (General Direc- torate of Children and Family). Regional Ministry of Equality, Social Policies and Conciliation of the Junta de Andalucía (Territorial Dele- gation for Equality, Health and Social Policies of the Junta de Andalucía). Regional Ministry of Education of the Junta de Andalucía (Territorial Delegation for Equality, Health and Social Policies of the Junta de Andalucía). Regional Ministry of Education of the Junta de Andalucía (Andalusian Public Education Agency). 41 Regional Ministry of Social Welfare of the Junta de Castilla La Mancha. Regional Ministry of Social Services of the Principality of Asturias. Department of Social Affairs of the Community of Madrid. General Directorate of Attention to People with Disabilities of the Community of Madrid. Regional Ministry of Education and Youth of the Community of Madrid (General Directorate of Early Childhood and Primary Education). Aragonese Institute of Social Services. Government of Aragon (General Directorate of Planning and Equity). Municipal Sports Institute of the Seville City Council. Ministry of Health of the Autonomous City of Ceuta. Tenerife City Council. Government of Catalonia (Inclusion Support and Educational Guidance Service. General Directorate of Curriculum and Personalization). Mostoles City Council (Madrid) (Department of Social Rights and the Elderly of Mostoles).

Mejorada del Campo City Council, Madrid.

Also, together with all these public administrations, SAMU also has other private clients, such as Sevilla FC team.

USERS Beneficiaries of our social activity

Critical Patients. Supplied by our emergency service via mobile ICU. 2.4. Our clients Our 2.4. Patients. Served by other SAMU Health and Emergency services, such as coverage at major events or humanitarian aid. People with different types of disabilities, behavioral disorders and brain damage that have been treated in our centers. Minors and Unaccompanied Foreign Minors cared for at our protected centers. Students with Disabilities. Beneficiaries of the Support Service for students with special needs in public centers dependent on the Regional Ministry of Education of the Junta de Andalucía. Students of the different training programs and courses promoted by the SAMU School. 3 Our lines of action

3.1. Health

3.1.1. EMERGENCIES

42 Through our ambulances in Seville, Malaga and Huelva, we meet the needs of critical patients thanks to current contracts with the Public Health Emergencies Company (EPES), dependent on the Andalusian Minis- try of Health. In total, during 2020, between interhospital transfers (IHT) and primary transfers (in which the patient did not receive prior healthcare), there were 6,471 transfers.

EVOLUTION DURING THE YEAR

4000

3500

3000

2500

2000

1500

1000

Annual Report 2020-2021 SAMU 500

0 IHT PRIMARY IHT PRIMARY IHT PRIMARY

SEVILLA MALAGA HUELVA

2019 3801 657 1787 66 1132 75 2020 3303 564 1437 108 999 60 43 3.1. Health 3.1. 3. Our lines of action

Basic Life Service in the Canary Islands Risk Deployment for the Sevilla F.C team

Since the end of 2019, SAMU has a service During the 2020/2021 season, despite the to care for foreseeable risks deployments circumstances of restricting access to ma- and Basic Life Service (BLS) in the Canary jor sporting events, SAMU has continued to Islands. This service has served as a spear- assist Sevilla FC’s foreseeable risks through head for its penetration into the archipelago, mobile UVI, both in matches at the Ramon where it already has two disability attention Sanchez Pizjuan Stadium and in its sporting centers and where it has also deployed as- city and in all categories of the club. sistance for immigrant minors.

44 Annual Report 2020-2021 SAMU 45

Medical deployments ent emergency deployments have been carried out for events mostly of a sports In addition to the medical deployments nature, with two especially relevant events: carried out by SAMU to fight against Cov- the Titan Series in Saudi Arabia, and the Ti- id-19 that have been presented in the first tan Desert 2020 in Almeria. section of this report, during 2019 differ-

PROMOTING DATE DEPLOYMENTS ENTITY 02/08/2020 SPORTS ACTIVITIES ATHLETICS CD SAN PABLO IMD

02/22/2020 CHILDREN'S MARATHON RACE IMD

02/23/2020 MARATHON OF SEVILLE IMD

03/07/2020 RHYTHMIC GYMNASTICS AMATE SPORTS CENTER IMD

03/14/2020 SPORTS ACTIVITIES ATHLETICS CD SAN PABLO IMD ANDALUSIAN CONTEMPORARY ART CENTER 07/19/2020 Diverse entities CONCERT

10/03/2020 SPORTS ACTIVITIES ATHLETICS CD SAN PABLO IMD Emergencies 3.1.1.

10/24/2020 SPORTS ACTIVITIES ATHLETICS CD SAN PABLO IMD

01/29/2020 TITAN SERIES ARABIA SAUDI Organization

11/02/2020 TITAN DESERT 2020 ALMERIA Organization 3. Our lines of action

46

SAMU Xsports: extreme sports coverage

During 2020, two important sportive and extreme events were held, the Titan Series Sau- di Arabia and the Titan Desert 2020 Almeria. SAMU’s emergency coverage of both events marked the beginning of our entity’s collaboration with this competition, after attending this event in the Moroccan Sahara as an observer entity in 2019.

The Titan Series of Saudi Arabia was held between January 29 and February 1, and it was the most distant coverage carried out by SAMU up to that moment. In this hard test, 148 cy- clists participated, who faced 300 kilometers of sandy tracks and steep slopes. Of these cy- clists, 38 were “Titan Legends”, runners totaling more than 3,500 kilometers in Titan races.

The Titan Desert Almería 2020 took place in November 2-6. For the first time, due to Cov- id-19, the race moved from Morocco to Almeria, after it was in the air a lot time due to the unpredictability of the virus.

Both events were covered successfully. And they have also served to create SAMU Xsports, a new division within SAMU that has specialized in the organization of health and emer- gency assistance for extreme and adventure sports. SAMU Xsports, which is managed by

Annual Report 2020-2021 SAMU Sergio Vitrian, offers coverage anywhere in the world, and together with the capacity of its qualified personnel, one of the great differential values of the service is the technological deployment, thanks to the use of the latest generation technologies such as satellite com- munications and geolocation systems. 3.1. Health

3.1.2. MENTAL HEALTH

During 2020 SAMU Wellness services, the SAMU’s division specialized in management of private psychosocial rehabilitation centers, has taken important steps despite the pan- demic with the consolidation of its services in Santa Cruz de Tenerife, through the San La- zaro residence, which celebrated in autumn its first year of existence under the umbrella of SAMU’s management. At the same time, the evolution of the SAMU Wellness Center in Montequinto, Seville, shows that the project 47 is completely mature, with very satisfactory fulfillment of objectives and a high occupa- tion rate. 3.1.2. Mental Heatlh 3.1.2. 3. Our lines of action

Miguel de Mañara SAMU Wellness

70 percent of the proposed ob- jectives were met during 2020, a percentage that would have been higher without the concur- 70% rence of Covid-19. The objectives of the proposed objetives achieved include the following:

48 Care quality improvements:

• More control of customer satisfaction. • Improvement of measurable indicators indices by nursing. • More training for staff. • Creation of a research group to promote scientific pub- lications. • 50 percent increase in telecare sessions.

Infrastructure improvements:

• New lighting in sports areas. • Integration of spaces. • Expansion of outdoor area. Annual Report 2020-2021 SAMU HOSPITALIZATION

Admissions 149

Total days of admission 5836

Total hospital discharges 142

Hospital transfers 14

DAY HOSPITAL

Patients attended 40

Admissions 18

Total hospital discharges 14 49

Total days of stay 581

PSYCHIATRY CONSULTATIONS

Primary consultations 48

Monitoring 825

PSYCHOLOGY CONSULTATIONS

Primary consultations 14

Monitoring 449

DIETETICS AND NUTRITION CONSULTATIONS

Internal consultations 387

External consultations 59

EMERGENCY SERVICES

Consultations 14 Mental health 3.1.2.

Emergency admissions 45

Hospital transfers 14

Voluntary discharge 17 3. Our lines of action

The service with honours grades

Since 2020, the clinic launched conducting quality surveys to measure the degree of user satisfaction with the service. In general terms, the surveys reveal a high level of satisfaction among users, especially in aspects such as the kind relationship of the center staff, the car- egivers or the well-cared feeling delivered by the caregivers.

RELATIONSHIP OF THE CENTER STAFF WITH USERS

50 80 70.45%

60

40 25% 20

2.27% 0% 2.27% 0 1 2 3 4 5

Average: 4.61 points out of 5.

PERCEPTION ABOUT THE LEVEL OF USERS WELCOME

80 72.73%

60

40 22.73% 20 Annual Report 2020-2021 SAMU 4.55% 0% 2.27% 0 1 2 3 4 5

Average: 4.62 points out of 5. SATISFACTION WITH THE CARE PROVIDED

100 79.07% 75

50

16.28% 25 4.65% 0% 0% 0 1 2 3 4 5

Average: 4.74 points out of 5.

51

DEGREE OF SATISFACTION WITH THE CENTER

80 65.91%

60

40 25% 20 4.55% 4.55% 0% 0 1 2 3 4 5

Average: 4.52 points out of 5.

Other services

Throughout the year, very diverse oc- • Cognitive stimulation cupational therapy initiatives are devel- • Development of social skills oped, in issues such as: • Body image • Managing emotions

• Group dynamics Mental health 3.1.2. • Manual skills • Creative writing • Relaxation • Self-knowledge • Promotion of self-esteem • Art 3. Our lines of action

San Lazaro Samu Wellness

Before its incorporation as a SAMU Wellness center and its integration into its therapeutic care philosophy, the San La- zaro residence had been operating for five years as a care center for people with mental disabilities and under the man- agement of a family business. The arrival of SAMU in Novem- ber 2019 implied a turning point and the development of a new work orientation for the center.

After more than a year since its commissioning with the cur- rent approach, SAMU San Lazaro residence has consolidated 52 its dimension as a center specialized in care for patients with intellectual disabilities and / or mental illness in Santa Cruz de Tenerife.

The management of this center began with the remodeling of the facilities. With a capacity of 18 places, due to Covid-19, admissions were suspended during the most critical period of the pandemic, after which new residents were gradually incorporated.

Throughout this first year of activity, in addition to providing assistance to residents, many recreational and therapeutic activities have been carried out, such as some workshops (dance therapy, therapeutic writing, theater and poetry, painting, cinema forum, crafts or relaxation and Reiki ses- sions), leisure and free time outings or volunteer activities in collaboration with the Food Bank.

The center wants to become an active agent in improving the conditions of people with disabilities in the area. In this way, it maintains partnerships with entities of the third sector, as well as with the Regional Ministry of Social Rights, Equality, Diversity and Youth of the Government of the Canary Islands. Annual Report 2020-2021 SAMU 3.2. SAMU School

During the complicated pandem- ic, SAMU School has substantially strengthened its role as a train- 1,778 ing space and a benchmark in students trained in 2020 biosafety, emergencies and pan- demic control. In fact, a large part of the training deployed during 2020 had as its main purpose to 9,341 train professionals from different training hours fields to combat Covid-19.

53 During 2020, 1,778 people were 147 trained, through a total of 147 courses completed courses, with a total of 9,341 teaching hours.

This number of people trained 138 represents an increase of 261 per- on-demand courses taken cent compared to the people who were trained in 2020. 3.2. SAMU School SAMU 3.2. 3. Our lines of action

SAMU School Training Offer

University Training

- Master In Emergency Nursing, Emergencies, Catastrophes and Humanitarian Ac- tion (UECAH). In collaboration with the San Pablo CEU Foundation. 3, 000 teach- ing hours.

Vocational Training

- Emergency Medical Technician. Face-to-face course with a duration of 2,000 hours, divided over 20 months (2 courses). - Assistant Nursing Care Technician. Face-to-face course lasting 1,400 hours, divid- 54 ed over 20 months (2 courses). - Higher Degree Technician in Social Integration. Face-to-face course with a dura- tion of 2,000 hours.

NAEMT Training

Training promoted by the National Association of Emergency Medical Technicians, NAEMT, in which SAMU School was the first one approved in Spain.

Training on demand

On-demand training on specific areas of interest related to the scope of activity of SAMU School and requested by institutions and entities.

Extracurricular training

Training for schoolchildren outside school hours on different specialties of SAMU School (vertical rescue, driving, crisis management, etc.).

Workshops or congresses

Technical activities, which bring together a high volume of participants, such as the Crisis Task Force or large simulation initiatives. Annual Report 2020-2021 SAMU VOCATIONAL SAMU SCHOOL, a pioneer project for the recovery of ‘lifelong’ trades

Despite the adverse circumstances, 2020 was also the year of the creation and con- solidation of the Vocational SAMU School 595 (TS), a pioneering training program that students trained arose, firstly, to meet the social and labour needs of young people in risk of social ex- clusion or unemployed, but with the pas- sage of time it has become a launcher to 1,096 the job market for young people who simply training hours 55 seek a profession in traditional niches and also in new professions. The main criterion when designing the offer is to propose train- 545 ing on trades with high employability in our students with online training country. And in any case, with an eminently practical methodology. Thus, alongside pro- fessional courses on masonry, gardening or building maintenance, there are others such 50 as graphic design, mobile application design students with face-to-face training or Community Manager. The training com- 3.2. SAMU School SAMU 3.2. 3. Our lines of action

bines the offline and online modality, and in and support of this project, such as the An- both cases, during its development, the stu- dalusian Youth Institute or La Caixa. After the dent acquires an active and practical role in School was inaugurated on January 7 with carrying out activities, as well as in solving the participation of authorities and a group problems in the labour field. of first graduates made up of some twenty unaccompanied foreign minors from centers With this project, SAMU intends to recover in Seville managed by SAMU itself, in Octo- the philosophy and objectives of the old Arts ber an extension of its facilities to host new and Trades Schools in Spain, promoted in the professional workshops was carried out. 19th century, and respond to the concern Thus, a site was set up in the Citec Techno- as an entity to provide these minors, and in logical Park, very close to the SAMU School general, the young unemployed Andalusians, facilities. of tools to promote their autonomy and help 56 them to enter the labour market successfully During its first year, the Vocational SAMU so that, ultimately, they can become adults School has trained 595 people, of whom 50 and responsible; increase social skills of the were trained in face-to-face mode, and 545, in program beneficiaries; and support con- online mode. In total, 1,096 hours of training. tracting through collaborating companies. In addition, most of the face-to-face courses included two-month internship in a company, SAMU counts on agreements with different which, exceptionally, due to the pandemic, in institutions and entities for the promotion some cases had to be cancelled. Annual Report 2020-2021 SAMU Training Course Date hours Modality Beneficiaries

From January 8 to Masonry Assistant 88 hours Onsite 8 April 30

Social health care for From January 7 to 64 hours Onsite 10 dependent people April 30

Basic maintenance of From July 13 to 336 hours Onsite 8 buildings and gardens November 6

Comprehensive From November 17 building maintenance 404 hours Onsite 10 to May 21 services

From November 4 Basic masonry course 80 hours Onsite 15 to February 26 57

Introduction to From March 30 to Educational Assistant 50 hours Online 200 April 30 Technician

Basic Warehouse From April 27 to 50 hours Online 213 Activities June 5

Community Manager From July 14 to 19 8 hours Online 49

Graphic design From July 21 to 26 8 hours Online 54

From July 28 to Mobile app design 8 hours Online 29 August 2 3.2. SAMU School SAMU 3.2. 3. Our lines of action

58

SAMU simulation clinic: towards an even more comprehensive practical training

On January 30, 2020, as if anticipating everything that would happen throughout the year, SAMU opened a first- As trainers, we are not rate simulation clinic at its School. This site, of about 200 “ square meters, perfectly represents different areas of a only interested in critical hospital so that students can train through highly realistic patient and pre-hospital exercises. setting, as has happened until now. Our Nurs- Thus, this new simulation clinic, called Dr. Carlos Álvarez ing Assistant students Leiva, founder and chairman of SAMU Foundation, has an admission and triage area, an ICU (Intensive Care Unit) for can train on bedridden adults, a pediatric ICU, a box for the resuscitation of criti- patients management cal patients, an observation and hospitalization rooms, a and the students of Social control area and a waiting room. Integration Technician cycle will be able to per- Annual Report 2020-2021 SAMU “As trainers, we are not only interested in critical patient form exercises on family and pre-hospital setting, as has happened until now. Our care and psychological Nursing Assistant students can train on bedridden pa- tients management and the students of Social Integra- support tion Technician cycle will be able to perform exercises on family care and psychological support”, explained Thomas 59

Couyotopoulo, deputy director of SAMU School, during the opening. In addition, through the control area, which has audiovisual equipment, the exercises can be recorded for later analysis and review.

SAMU has made a significant investment in this clinic, with first-class equipment such as the real hospital headboards with compressed air circuits that allow the connection of res- pirators, or mobile devices for the monitoring of patients ’vital signs.

Defibrillators, syringe pumps, resuscitation carts, nursing supplies and an Evita XL respi- rator from a British hospital are some of the many devices and resources available to this clinic.

Thanks to this new equipment, SAMU School can offer even more ambitious health training, carrying out comprehensive simulations. Therein lies its true differential value. In this way,

the center has become one of the few in Spain capable of simulating the full process from School SAMU 3.2. the moment an incident occurs, be it an attack or car crush, train or aircraft accidents, to hospital care, passing through the activation of the emergency services, the assistance of the victims in situ, the transfer of the patients with real ambulances, the assistance in the ICU and contact with the relatives. 3. Our lines of action

3.3. Disability

Thanks to disability services, offered through SAMU Foundation, it has been possible to serve more than 200 people in 2020 through its centers, including residences, sheltered accommodation and a Day Stay Unit. As we explained in the first section of the report, the management of these resources during the year was especially complicated due to the incidence of Covid-19.

60

3.3.1. RESIDENCES

Santa Ana Residence

Location: Flota St. Seville. - Guided visit to the Cajasol Foundation Type of users: People who have overcome headquarters. brain damage. - Visit to the Virgen de los Reyes multipur- Capacity: 36 users. pose social center. - Making video calls. Summary of the year: Starting in March, - Exhibition of photographs. with the declaration of the lockdown, activ- - Celebration of Mother’s Day. ities were substantially re-planned, adapting - Departures for therapeutic purposes. the tasks to the needs and capacities of peo- - Halloween celebration. ple. The collaboration of Centro Amigo, dedi- - Film workshops. cated to the reception and support of people - Visit to own photographic exhibition to at risk of social exclusion, was decisive one celebrate the “People with Disabilities In- more year. Among the initiatives promoted ternational Day” in El Tejar de los Mellizos in the center are: civic center. - Craft workshops.

Annual Report 2020-2021 SAMU - Visit to the Unicaja Foundation pictorial ex- - Workshop on the First Circumnavigation hibition. and visit to Nao Victoria recreation. - Visit to Bioalverde, an organic production - Table soccer sessions. insertion company promoted by Caritas. San Sebastian Residence

Location: La Mujer Mantonera Avenue. Can- through this center during its ten years of tillana (Seville). activity. It is currently a reference center in Type of Users: People with intellectual Andalusia, being the residence that more disabilities and behavioral disorders. people attend and fewer cases of returns Capacity: 60 users. have in the Andalusian region. 35 percent of its residents have been discharged from Summary of the year: In mid-2020, the San therapy and have been transferred to re- Sebastian residence celebrated its tenth an- sources where they can enjoy a more inclu- niversary. The coronavirus crisis truncated sive and normalized life. the preparations for a well-deserved cele- 61 bration of the anniversary together with the Throughout the year, the center promotes rest of the SAMU community, family mem- some programs of socio-educational ac- bers, managers and local and provincial au- tivities and leisure and free time that cover thorities. However, residents, the true pro- interests and needs of the people served. tagonists of this story, did enjoy lunch and Sport is highly encouraged through the res- a small party in the downtown garden with idence’s participation in the Aprose football their caregivers. league, an adapted rugby project and hiking, among other activities. In this center, the Scenic Idilio Theater Company was born, as well as the SAMU Idilio department, which “The greatest success of professionals arose with the aim of giving visibility to the is to say goodbay the user after SAMU disability area, the Inclusive Autumn discharge. The management of Race or the 4 Seasons Program. the center has always pursued the “The greatest success of professionals is humanization of the treatment of to say goodbay the user after discharge. the resident and the particularity The management of the center has always in the attention to each one since pursued the humanization of the treatment not everything can be generalized, of the resident and the particularity in the especially with regard to emotions attention to each one since not everything and feelings can be generalized, especially with regard to emotions and feelings”, explains María José Tinoco, the third Director that this center

has had after María de los Ángeles Guijo Disability 3.3. Taking advantage of the event, a review was and María Vargas, and who in April was re- carried out with dissemination to the media. placed by her right hand for four years: Ra- Thus, we learned that 136 users have passed fael Rueda. 3. Our lines of action

3.3.1. RESIDENCES

Santa Teresa Residence

Location: Constitución St. Villafranca de los of “Beauty and the Beast”, with costumes Caballeros (Toledo). made by the residents themselves. Type of Users: People with intellectual - Program of events during the local fes- disabilities. tivities, suspended due to the pandemic Capacity: 34 users but held internally with some of its most outstanding traditions: Coronation of the Summary of the year: Despite the pan- Queen of the Festivities, proclamation, demic situation, which implied the paralysis festival, contests, etc. of many activities, from the overcoming of - Halloween celebration. the most critical phase of infections, the full - Summer excursions to different places 62 team of the residence has made an effort to (Madridejos mountains, Toledo, Windmills prepare and carry out projects that favour of Alcázar de San Juan and Campo de a life as normalized as possible. Among the Criptana, Almagro ...). activities carried out during the year, the fol- - Participation in volunteering (three resi- lowing ones stand out: dents are part of the Local Civil Protection Association). - Participation in the Villafranca de los Ca- - Collaboration with “Animalcazar” animal balleros carnival, resulting winners of the protection society. municipal costume contest with the type Annual Report 2020-2021 SAMU 3.3.2. SHELTERED ACCOMMODATION

El Alfar, sheltered accommodation for people with disabilities

Location: Senda del Arcediano St. Gijon. - Poster workshops with reasons alluding to Type of users: People with intellectual dis- the need of raising awareness about the abilities. importance of confinement. Capacity: 10 users, currently 8 places oc- - Delivery of certificates by the Police and cupied. the RFFPA. Each of the residents was giv- en a nominal diploma congratulating them Summary of the year: As in the rest of the on their behaviour in this situation. They all centers, the pandemic has marked the de- decorated their walls with them. velopment of the activity in El Alfar sheltered - Dog therapy. Thanks to the collaboration accommodation. To combat the stress and of one of the center’s workers, who offered anxiety situation generated by the lack of her pet, residents were able to interact 63 social interaction, some specific workshops with these animals and take advantage of were held during confinement. The most their therapeutic benefits. outstanding activities promoted during the - Baking workshops during the pandemic year were: period. - Christmas workshop. As a main novelty, - Exhibitions. Those attending the ceramics this year all residents participated in the workshop given in the Alarde association workshop and in Christmas celebration, exhibited their works in a municipal center since none were able to meet with their in the area. Some of its pieces were sold, families due to the restriction advice by while others have gone to decorate the ac- Covid-19. commodation. - Accompanied therapeutic walks, first indi- vidually, later in groups, during the confine- ment phase. 3.3. Disability 3.3. 3. NuestrasOur lines oflíneas action de actuación

3.3.3. DAY STAY UNIT

San Lucas Day Stay Unit

Location: Zeus St. Urb. Jardines de Hercules, - Excursions. To locations such as Nao Vic- Bellavista (Sevilla). toria’s replica, Plaza de España, Benito Type of users: People with intellectual dis- Villamarin Stadium or the University of Se- abilities, behavioral disorders and brain ville. damage. - Actions to raise awareness in environmen- Capacity: 43 users tal, gender or healthy habits (Theater for Diversity, Love and Friendship Day, Wom- Summary of the year: Due to the pandemic, en’s Day, Christmas money collection for the center saw its activities especially lim- the Food Bank, on recycling, etc.). ited, since it was closed from March 16 to - Inclusive sports. More than ever, during 64 June 28, and from September 9 to October 2020 sports activity was reinforced as 12. During the periods of suspension of face- therapy to improve physical and mental to-face activity, the center’s team carried out health. different tasks, such as conducting follow-up - Activities and workshops. The usual work- questionnaires for families and users of the shops were adapted to the current health Junta de Andalucía, telephone monitoring situation and manipulative work was sus- of center’s users, outings and excursions in pended, giving priority to dynamic activ- small groups at open air or home care assis- ities (Laughter Therapy Workshop, Ka- tance to families, first care or of socio-edu- raoke, Yoga and Relaxation, Social Skills, cational nature. After the first general con- Assemblies, Physical-sports activities finement, some measures were taken such workshop, etc.). as a 50 percent reduction in capacity, the - Radio Lucas Workshop. With 3 programs suspension of the use of manipulable and during the year, it was one of the great rec- shareable materials between patients, a dai- reational and therapeutic novelties in the ly program of activities outside the center 2020 activity program. and in the open air or domiciliary family care. Among the most outstanding activities dur- ing the exercise, the following can be pointed out: Annual Report 2020-2021 SAMU 3.4. Education

During 2020, the educational services offered by SAMU have increased significantly, with the imple- mentation of new lines of activity and the penetration 893 of new communities. profesionals in new lines of activity Thus, currently the workforce employed in activities that depend on this area is the majority within the en- tity, with 893 professionals.

Together with the Andalusian region, which was the traditional territory of implantation and which is the one that has the most weight in provision of services, 65 during 2020 SAMU began its activity within this field in Madrid, Catalonia and Aragon regions.

Andalusia:

In this community, SAMU offers two important educational ser- vices:

- Support and assistance service for students with special needs in the public centers in Andalusia. With 770 profession- als and implementation in all provinces. - Sign language interpretation service for students with hear- ing disabilities in public schools in Andalusia. With presence in 770 the provinces of Cadiz, Almeria, Cordoba, Jaen and Huelva (89 professionals for students with special needs professionals in total).

The service has grown in Andalusia by around 15 percent of re- sources compared to 2019, with a coverage of 700 centers at- 89 tended. professionals for sign language interpretation service

700 Education 3.4. centers attended 3. Our lines of action

Madrid:

- Provision of auxiliary support services to families with children enrolled in elementary and primary education centers of the municipality of Mejorada del Campo. - Provision of sign language interpretation services for the Mostoles City Council. - Accompaniment of advisers for deaf people in the Community of Madrid. - Accompaniment of Sign Language in the Community of Madrid. 27 In total, 27 people are employed in all community services. employed people

66 Aragón:

- Sign language interpretation service for students 3 with hearing disabilities in public centers in the professionals for sign Community of Aragon. A total of three people pro- language interpretation vide this service.

Catalonia:

Support is provided in this region to students with congenital heart disease, as well as to teachers, 4 professors and other professionals who care for professionals supporting these affected students, who attend the stages of students with congenital compulsory basic education in educational centers heart disease throughout Catalonia. Four professionals provide the service. Annual Report 2020-2021 SAMU 3.5. Childhood and Family

The Childhood and Family area has experi- enced exponential growth at SAMU in the last 10 years. Although in the beginning its activ- ity was focused on unaccompanied foreign minors care, in recent years it has expanded its scope, also seeking support for families, women in vulnerable situations and young people for their orientation and job prepara- tion.

Currently, it represents more than 40 centers and services of various kinds located through- 67 out the national territory.

3.5.1. MINORS CENTERS

Through a very diverse typology, both initial during 2020, being the most relevant, due reception centers (RECEP, UATE, IAC ) and to the volume of people served, the initial Long Stay centers (ARB, SLIC, COSLI, CIBP reception centers in the Canary Islands and ), SAMU offered care to 12 minors centers Algeciras. 3.5. Childhood and Family 3.5. 3. Our lines of action

Express deployment to address the migration crisis in the Canary Islands

At the beginning of November, the massive arrival of immigrants to the Gran Canaria coasts caused an unprecedented migratory crisis in our country. In the Puerto Rico area, there was a mass of immigrants arriving in illegal boats that made the situation untenable and the Government of the Canary Islands sought help. Thus, on Novem- ber 9, the General Directorate for the Protection of Children and the Family of the Government of the Canary Islands entrusted SAMU with the provision of a first recep- tion resource in the Puerto Rico beach. This resource, which SAMU called Temporary Emergency Reception Unit, was enabled only two days after receiving the order, on Wednesday, November 11. 68

Due to reception needs, SAMU expanded the deployment in a few days, so that from covering 150 minors it went to more than 261, which represented more than a 70 per- cent increase in the volume of minors served. To do this, a new place had to be set up and its resource structure increased, which reached 55 professionals.

In this way, and in an agile and efficient way, as usual, the SAMU Foundation respond- ed to the migratory crisis that the Canary Islands have been suffering for months and which had its worst moment between November and December monts, further aggravated by the risks of Covid-19. Annual Report 2020-2021 SAMU 3.5.2. FORMER SHELTERED MINORS

In many cases, Samu’s accompaniment These programs intend to provide assis- does not end with assistance in juvenile tance in legal situation, and an education- centers, but goes further, when they reach al, social and recreational environment, adulthood and must be incorporated into where young people can develop maturity society and job market. in a comprehensive way and support them in their transition to adult life, with the aim Thus, one of the lines developed by SAMU of integrating themselves into society in a is sheltered housing management, which normalized. seeks to promote autonomy of the people served and their professional development. There are three types of this housing:

These are autonomy flats for young peo- - Flats for the Socio-Labour Skills Acquisi- 69 ple from the protection system, once they tion Program (SLSAP), with low occupan- have reached 18 years, who lack family sup- cy (6-8 places). port, housing and the necessary resourc- - Resource for Former Sheltered Young Mi- es to have an independent life, and whose grants (FSYM), of high occupation. maximum stay is approximately one year. - Legal Age flats (IRPF). 3.5. Childhood and Family 3.5. 3. Our lines of action

3.5.3. CHILDHOOD AND FAMILY PSYCHOLOGICAL CARE

SAMU also offers services beyond minors Attention to Women (SIAD project) care, expanding its activity towards vulner- able families. In this area, two programs The Information and Attention Services for should be mentioned: the Centers for Child Women (SIAD, for its acronym in Catalan) Development and Early Attention (CCDEA), offer assistance to women in situations of and Attention to Women through the SIADs. sexist violence in the area of Catalonia. De- pendent on the municipal areas of social Centers for Child Development and Early services in many Catalan towns, they pro- Attention (CCDEA) vide information, advice and psychological and legal intervention to women who are in The purpose of this service is prevention, situations of violence or at risk of suffering it, 70 diagnosis and specific intervention on child in order to accompany and empower them in population in the age group 0-6 years, their their recovery personal process. families and their environment, in order to attend as soon as possible the transitory SAMU’s first intervention in a SIAD project or permanent needs presented by children also meant the first SAMU implementation with developmental disorders, or who are at in Catalonia. Specifically, it was the SIAD of risk of suffering from them. the Esparraguera municipality, and within that service, SAMU assumed the psycho- With a team made up of professionals from logical assistance work. Functions consist of psychology, pedagogy, physiotherapy and information, guidance, counseling, support, speech therapy, they develop specific pro- emotional containment and psychological grams related to aspects such as primary accompaniment for women who need to and secondary prevention or psychopeda- face situations such as emotional distress, gogical intervention. family or partner conflicts, grief, parental dif- ficulties, workplace harassment, dismissal, Currently, SAMU has a psychological service anxiety, low self-esteem, etc. The psychologi- at the CCDEA in Mazarron, Murcia. cal care provided in this center has three lev- els: individualized, with the aim of promoting self-confidence, empowerment and social skills of the women attended; group, through workshops aimed at personal growth; and urgently, in the event of possible abuse. Annual Report 2020-2021 SAMU CARE SERVICES FOR MINORS IN 2020

NO. OF STAFF CENTER LOCATION ASSIGNED MINORS THAT PLACES SERVED SERVED ARB MIGUEL DE DOS HERMANAS, 28 45 18 MAÑARA SEVILLA

RB EL BOSQUE ALGECIRAS, CADIZ 24 31 18

RECEP- JEM CAMPO ALGECIRAS, CÁDIZ 35 387 25 DE GIBRALTAR JIMENA DE LA ISL JIMENA 30 60 15 FRONTERA, CADIZ ARCOS DE LA ISL ARCOS 25 21 14 FRONTERA, CADIZ 71 ISL LUCENA LUCENA, CORDOBA 24 45 13

COISL MOTRIL MOTRIL, GRANADA 24 35 21

RB SAN ELÍAS MOTRIL, GRANADA 23 53 19

ISL DÚRCAL DURCAL, GRANADA 23 43 13

ISL SERÓN SERON, ALMERIA 15 29 10

LAS CABEZAS DE SAN ISL LAS CABEZAS 30 27 16 JUAN, SEVILLA

ISL SAMU HUELVA HUELVA 20 24 10

ISL ALCALÁ DE ALCALA DE GUADAIRA, 24 56 13 GUADAIRA SEVILLA CASTILLO DE LAS ISL CASTILLO 15 34 9 GUARDAS, SEVILLA

PACS MOTRIL MOTRIL, GRANADA 4 8 2

PACS JAÉN JAEN 6 10 2

PACS JAÉN JAEN 6 9 2

PACS ALMERÍA ALMERIA 6 11 2

JEM EL CASTILLEJO EL BOSQUE, CADIZ 21 18 5 Childhood and Family 3.5.

VALENCINA DE LA JEM VALENCINA 18 26 4 CONCEPCION, SEVILLA

JEM POLANCO SEVILLA 18 26 4 3. Our lines of action

CARE SERVICES FOR MINORS IN 2020 (CONTINUES)

NO. OF STAFF CENTER LOCATION ASSIGNED MINORS THAT PLACES SERVED SERVED

JEM RUIZ TAGLE ALGECIRAS, CADIZ 8 9 1

LA LINEA DE LA JEM LAS FLORES 10 11 2 CONCEPCION, CADIZ

JEM SAN ELÍAS MOTRIL, GRANADA 8 9 2

CE ESTEPONA ESTEPONA, MÁLAGA 16 444 12

PISO TUTELADO RIVAS VACIAMADRID, 14 19 19 RIVAS MADRID PISO TUTELADO FUENCARRAL, MADRID 14 19 19 FUENCARRAL 72 PISO TUTELADO LAS MADRID 12 19 18 REJAS CE TUTELADO MADRID 12 13 RAMÓN Y CAJAL CENTRO +17 CASA GARRAPINILLOS, 8 4 1 TADAMUN ZARAGOZA

AI HUESCA HUESCA 24 30 15

GARRAPINILLOS, AI CASA TADAMUN 20 151 14 ZARAGOZA

IPC MORILES MORILES, CORDOBA 8 8 11

UATE PUERTO RICO MOGAN, GRAN CANARIA 150 364 39

MASPALOMAS,GRAN UATE FARABELLA 78 116 25 CANARIA

TOTAL 801 2201 426 Annual Report 2020-2021 SAMU Cortijo San Roman, a sustainable tourism project resulting from a so- cial initiative

In its commitment to diversification, SAMU started in 2020 an interesting rural tourism project with the opening of the Cortijo Roman country house, located in the Los Alcorno- cales Natural Park, in the province of Cadiz. The project is the result of a social initiative to promote inclusion and employment among minors of the ISL Cortijo, managed by SAMU Foundation, and it has been very well received by the residents of the Jimena de la Fron- tera municipality and its surroundings, who live together daily with the young people of this socio-labour insertion center aimed at unaccompanied foreign minors. Thus, eight young people about to come of age participated in this project from July 6 until its open- ing in September. The minors, with the coordination of a SAMU team, prepared and fitted out the old Cortijo Roman, and since its opening they are also in charge of the mainte- 73 nance and the care of the garden areas. To carry out the project, the minors were trained at the Vocational SAMU School.

The country house counts on five houses: three with one bedroom and two with two bed- rooms. It has a total capacity for 14 people, although it is possible to increase the number of guests according to needs. Time before it was a minors center managed by SAMU. It was currently empty and the organization thought of several projects to make it useful, including the current rural tourism integration project. The house has been restored by the minors themselves, preserving its rural and traditional state, and promoting natural spaces that invite relaxation and rest. In this way, a social project has resulted in an inter- esting sustainable tourism initiative. 3.5. Childhood and Family 3.5. 3. Our lines of action

3.6. International SAMU

3.6.1. SAMU MAROC

SAMU Maroc offers emergency medical assistance services since 2015 in Morocco.

This activity is located in Tangier, where the entity has a team made up of: 10 74 professionals specialized in health and emergencies 3 state-of-the-art mobile ICUs

Monitored healthcare process

The average activity of this unit is about 100 assistances per month Annual Report 2020-2021 SAMU Looking ahead, the objective of this unit is to be recognized as a qualified health institution capable to offer continuing training. In parallel, SAMU Maroc offers public-private partnership to public bodies for assisting population in its scope of influence. 3.6.2. INTERNATIONAL MISSIONS

Through SAMU First Response, an interna- the first one, which we talk about in the first tional entity for humanitarian assistance section of this report referring to anti-pan- management, SAMU’s participation in large demic deployments, was to El Salvador, be- international cooperation missions is be- tween August and September months; the coming more and more recurrent. In the second, in December, and precisely because medium term, this entity, which is based in of the alert launched by the WHO, took place Washington, DC, will foreseeably achieve in Honduras. certification by the EMT (Emergency Medi- cal Teams) of the World Health Organization The SAMU Honduras 2020 Mission left the as an international emergency assistance SAMU School in Gelves, Seville on December entity. Meanwhile, SAMU is already a col- 2, to return twenty days later, on the 21st. It laborating entity of this organization, and is was a cooperation mission aimed at alleviat- 75 constantly responding to calls from inter- ing the situation of the population that was national entities such as WHO itself or from affected by Eta and Iota hurricanes. As a col- governments of other countries to offer their laborating entity of the UN EMT-Emergency help in major crisis situations. During 2020, Medical Teams, and therefore following the two major missions have been carried out: most exhaustive guidelines in the care of 3.6. International SAMU 3.6. 3. Our lines of action

76

health emergencies for the WHO and for the The objective of the mission was to carry Pan American Health Organization (PAHO), out primary emergency care. The contin- the mission was co-funded by the American gent traveled with a water treatment plant NGO Project Hope and SAMU itself, and a and resources and endowments to enable team made up of fourteen professionals an Advanced Medical Post.

Annual Report 2020-2021 SAMU participated in it, including doctors, nurses and Emergency medical technicians, some During the first weeks of November, two of whom already participated last summer hurricanes hard hit Central America. First, in a cooperation mission against Covid- 19 on November 1, Category 4 Hurricane Eta in El Salvador. peaked at 150 mph (240 km/h), becoming the second strongest of the 2020 Atlan- 77

tic hurricane season. A few days later, on was severely depleted due to a global pan- November 18, Hurricane Iota, category 5, demic of the coronavirus, further complicat- overcame it. The health crisis and the high ing the situation. hospital pressure in Europe due to Covid-19 overshadowed this natural catastrophe that The SAMU expedition, which was only pos-

left millions of victims in Honduras, Nicara- sible after the setting up of a provisional International SAMU 3.6. gua, Guatemala, El Salvador or Costa Rica, landing strip in San Pedro Sur to gain access among other countries, although it was es- to the country, worked tirelessly for two pecially acute in the Honduran country. In weeks, providing help and support wherev- addition, to the effects of the hurricanes, it er requested, in close collaboration with the was necessary to add a health system that country’s authorities. 78

Innovation crosses “our entity Annual Report 2020-2021 SAMU ALMUDENA CHÁVEZ, HEAD OF R&D AT SAMU 4 Innovation and Development

2020 has meant considerable progress for SAMU in terms of R&D. Although entity’s R&D plans are developed from September to Sep- tember, during the year many of the planned objectives have been achieved, some of them veryy ambitious. Almudena Chávez, head of R&D at SAMU, reveals us some of the keys to the evolution of the year 79 in this area.

By the end of 2019, 70 percent of the objec- nels to fund at least 15 percent of the SAMS tives set out in the Action Plan for the year Software project, the UNE 166.002 certificate had been met. What were the objectives for and the R&D Payroll complements until the first 2020? quarter of 2020. Two important registrations were made with the IDEA Agency, although we The 2019-2020 goals were as follows: have not yet received a response because the processing is late from the Administration. First, empower human talent at SAMU and align it with the company, undertaking at least 60 per- To what extent has the pandemic disrupted cent of the actions provided in the 2018 Inno- the initial plans that you set out in 2020? vation Strategic Action Plan for the period until All those actions related to call for people, es- September 2019. As you say, we achieved it with pecially those related to training and meetings, more than 70 percent of actions completed, and have been mostly suspended, focusing on the then we were meeting the rest of the objectives work that could be carried out from our offices during 2020. Secondly, accredit SAMU’s inno- or homes. Hence, for most of the year the area vation capacity according to the UNE standard focused on consolidating our R&D with certifi- (166.002 “R&D Management”) before 2020. We cates and accreditations, as well as positioning achieved it in 2020, although all work was car- ourselves to make the leap to larger projects. ried out in 2019. Third, to set up and activate a Research, Development and Innovation entity at When things go wrong, wit is a must. Have SAMU in 2019. The main body of the area is the you detected opportunities for improvement 4. Innovation and Development Innovation 4. Innovation Committee, although there is a varia- and growth in R&D due to Covid? ble group of people to support the area accord- Absolutely. In fact, proposals have been made ing to needs. The fourth objective was to create to different organizations to cover deficiencies a new SAMU product, the SAMS Software, that related to the care of people affected by Covid. was created in 2019 and we are already in phase Specifically, projects have been proposed relat- 3. Finally, a great objective was to explore chan- ed to medical and health care in homes, an APP 4. Innovation and Development

for the elderly and the creation of a specific Cov- I think that SAMU differs mainly from other enti- id test caravan. ties due to its staff, which is characterized by its vocational, dynamic, entrepreneurial, curious What are the implications of obtaining the and young-minded character, qualities all nec- R&D 1660002 quality standard? essary for any innovative initiative. I mean that It places us in the group of entities that work for this innovative attitude has always been among innovation, consolidating a specific line of work those who make up SAMU. In fact, the company in the entity and making visible an attitude that was born from a completely innovative gesture, we already had. It is an identification that as- such as putting the first Mobile ICU in Spain on sures third parties that we can and know how to the street. Innovation cuts across the entity, work in R&D with guarantees. setting a work style and a future perspective. For the actions in the area, different people Tell us about SAMS. What is the project about have participated and participate according to and in which phase is it? their training and capacities, having received up 80 SAMS is a web application that enables SAMU to now a good response to the effort that any to comprehensively manage different business project needs.

Finally, with a view to 2021, what are SAMU’s objectives? For the period 2020-2021, the following objec- “SAMS is a web application tives have been set, which are already ongoing: that enables SAMU to First of all, accredit ourselves as Agents of comprehensively manage Knowledge of the Junta de Andalucía. We different business units, as well have been working on in 2020 and we hope to as to commercialize it achieve it in 2021. Second, start at least one re- search project with another organization and create one SAMU’s research group. It seems that the research project will be developed with an university (awaiting confirmation by official units, as well as to commercialize it. One of its regulations), and we are currently working on main characteristics is compatibility with all sys- the research groups Third, finalize and activate tems and devices, the participation of the entity SAMS (SAMU Comprehensive Management itself in the development process, accessibility System). We are currently going through Phase and ease of use, compliance with programming 3 of 4 that the project has, so we hope that it will language standards and application support in a be activated by the end of 2021. Fourth, devel- backoffice management system that allows its op a new R&D Action Plan, for a period of four updating by users with different levels of access, years, after that the one prepared in 2018 has autonomously and remotely. But the ultimate been exceeded. Finally, propose at least five in-

Annual Report 2020-2021 SAMU goal of SAMS is for SAMU to do excellent man- novative projects and / or researchers in official agement. It is currently in Phase 3 of a total of 4 competitions and receive at least financial sup- phases, so we expect that by the end of this year port for their development. In general terms, 2021 it will be finished. with respect to the 2020-2021 period, we can say that compliance is currently 50 percent, In what way is the staff contributing to the and we hope to achieve 100 percent by the end R&D objectives set by the organization? of 2021. 81

A very productive year

• UNE 166002 R&D management (May 2020). • Management to accredit us as Knowledge Agents (ongoing). • SAMU’s website updating (total change of structure and content)

• Phase 3 of the SAMS project (SAMU Comprehensive Management System). and Development Innovation 4. • End of the Battery SAMU Dis-FIT research (a project with the University of Seville) and dissemination of its manual. • First forays into Innovative Public Procurement and research groups through Euro- pean Funds. 82

Our sustainable model keeps “on growing and consolidating day by day Annual Report 2020-2021 SAMU BEATRIZ ESTRADA, HEAD OF SUSTAINABILITY AT SAMU 5 Sustainable Development

SAMU’s Sustainability Committee is responsible for managing and mon- itoring the entity’s sustainability policy. With a transversal approach, the promotion of sustainable development is felt in many areas, with the main objective of contributing through its activity, and to the extent of its possibilities, to the achievement of the major Sustainable Devel- 83 opment Goals of the United Nations. Beatriz Estrada, head of Sustaina- bility at SAMU, who replaced Rocío Álvarez mid-2020, presents some of the main achievements obtained in this area during 2020.

How has the year been for SAMU from envi- missions are held to monitor activity in this ronmental management point of view? area. How have they been developed this In 2020, and despite the difficulties due to the year? pandemic, sustainability has continued to be a In 2020, the sustainability commission has add- transversal axis in both actions and objectives ed more collaborators from SAMU and Founda- of the entity. In line with objective 3 of the SDGs tion, representing city centers such as Madrid, (Health and Well-being), at the national level, Toledo or Canary Islands. These new incorpora- SAMU and the Foundation have responded to tions help not only to contribute ideas at work, the health alert by carrying out the medicaliza- but also fulfill the important mission of being the tion of emergency deployments for vulnerable transmitting axes of the objectives of the com- groups (homeless, elderly, foreign minors ...) mission to their respective centers and work both in our province and outside of it. For this, teams, helping to raise awareness about their both public and private places (hotels, leisure importance and values and expanding the net- and free time residences or even sports pavil- work of knowledge about this new department. ions) have been used to achieve this, supporting and complementing the response offered by the Could you list the main sustainable projects Public Administration to an emergency situation undertaken during the year?

of such magnitude with a high social demand. One of the purposes of the Sustainability area Development Sustainable 5. At the international level, we have also worked during 2020 was to reinforce the work with those in this line, offering health care and coverage of suppliers that have an ethical, social, egalitarian, basic needs to the population in countries such and environmental line in their work procedures. as El Salvador and Honduras. To do this, we incorporated the Auara brand, bot- tled water that dedicates 100 percent of its prof- Every year, six-monthly Sustainability com- its to developing projects to bring drinking water 5. Sustainable Development

to the neediest communities in the world, as one E-city project, whose main objective is to ensure of our company’s suppliers, who act within the that the Isla de la Cartuja PTC has a fully renew- Agenda 2030 framework. Likewise, we signed able, digital and decarbonized energy supply a collaboration agreement with the “Konecta by the year 2025, advancing the 2050 Climate Foundation” to provide greater coverage to peo- Action Goals by twenty-five years. Along these ple with disabilities, allowing access to people lines, a photovoltaic panel park was settled-up without resources to advice on accessibility. at the SAMU School, Gelves, which supplies of- From the sustainability area we have also collab- fices with a sustainable energy supply. With it, orated in the design of the “San Dimas; home, dependence on the electricity supply network opportunity and hope”. And we have worked is reduced, where the total energy generated by another year as collaborators in the 2020 food the plant (87 percent) is self-consumed by the collection campaign, of the Food Bank of Seville, facilities and there is only 13 percent generation adapting to the health situation and reinventing of surpluses that are discharged to the network our participation through an economic donation electricity consumption. It is complemented by from all centers of the corporation, as well as ac- two charging points for electric vehicles. Like- 84 companying in person as volunteers in the infor- wise, we have incorporated a non-polluting Rapid mation campaign for users in supermarkets. Intervention Vehicle (VIR) to cover deployments with foreseeable risk. Specifically, this vehicle And what about energy efficiency projects? participated in the Guadalquivir Night Race, the There have also been advances. In our efforts to Zurich Marathon and SFC deployments (Sevilla work for a decarbonized city, we have joined the Football Club). In our efforts to combine sus- Annual Report 2020-2021 SAMU tainability and social action, we have also initi- mark seal to differentiate the sustainability of ated a partnership with Ecoembes to become the building and / or the company and an eco- part of its “Incorpora” program, aimed at the nomically viable sustainability model. training in waste treatment and management to groups at risk of social exclusion with an impact Looking ahead to the future, how will you in socio-labour insertion. Finally, we continue to keep on advancing in the sustainable busi- consolidate in all our centers the treatment of ness model? electronic waste, batteries or paper with entities This sustainable model keeps on growing and consolidating day by day. In addition to having a human team involved in achieving this purpose, we have the means and a general management We have incorporated a non-pol- with a view to investing in projects that encour- “ age, favour, promote and reach to merge our luting Rapid Intervention Vehicle work in responding to emergencies in society (VIR) to cover deployments with with our corporate responsibility to care for the environment, our planet. Looking ahead to 2021, foreseeable risk 85 we will continue working to ensure the needs of the present without compromising the needs of future generations. such as Alternativa Ecológica and Recilec. Although I´m leading the sustainability manage- ment only a few months ago, the passion trans- And in terms of certifications? mitted by my workmate, Rocío Álvarez, as well as We must point out that we have started the pro- her dedication and professionalism given to this cess to be certified with the “Sustainable Q” seal, area since its creation, has made me to maintain which is the method of evaluation and certifica- the pace of motivation, involvement and effort tion of Sustainable Building managed by the In- on my part, in order to keep on working with the ternational Council of Sustainable Firm (CIES), same level in terms of sustainable actions and pioneer and leader in Spain, which is a bench- initiatives.

More sustainable in 2020

• Start of the Sustainable Q certification process. • Incorporation of Auara as a sustainable supplier. • Collaboration agreement with the Konecta Foundation. • San Dimas Project Collaboration. • Participation in the Food Bank Foundation campaign.

• E-city project’s joining. Development Sustainable 5. • Setting up of photovoltaic panel system at SAMU School. • Incorporation of a non-polluting Rapid Intervention Vehicle (VIR) to the fleet. • Participation in the “Incorpora” program of Ecoembes. 6 SAMU, an entity committed to its environment

As a third sector entity, the social vocation permeates SAMU’s philoso- 86 phy in its different areas of activity. The commitment to its environment is evidenced in all its facets, although there are some markedly social projects, mainly promoted within the framework of the SAMU Founda- tion, which further highlight the entity’s commitment to the environ- ment in which it operates. During 2020, the most outstanding projects are the following:

ExpreSAMUs evaluate the effectiveness of the initiative, through a research-action method. The The Expresamus project arises as a result of evaluation is carried out by means of an ex- a collaboration agreement signed with the perimental design with a control group con- Education Faculty of the University of Se- ditioned both on the subject schedules and ville at the end of 2019. Through the Body on the foundation’s logistical issues. Expression subject of the Degree in Primary Education in its mention of Physical Educa- Art and Creativity Space tion, several groups of people with intellec- tual disabilities from the SAMU Foundation Developed by members of different centers participate in practical sessions of this sub- and units of the SAMU Foundation, the ject, whose objective is “to know and reflect SAMU Art Project and the SAMU Foundation on issues related to the inclusion of people consists of implementing an area of artistic with disabilities and the gender perspective creation and research through plastic arts,

Annual Report 2020-2021 SAMU in artistic-expressive activities”. This activity dance, theater and new technologies, where favours the meeting between users of our all beneficiaries of the program (groups at Foundation and the students, which contrib- risk of social exclusion supervised by our utes to the improvement of the perception Foundation, which include people with intel- of intellectual disability, resulting in a higher lectual disabilities or acquired brain damage, quality education. to unaccompanied foreign minors through the group of prison inmates) can enhance The project is accompanied by research to their resources and capacities through ar- 87 6. SAMU, an entity committed to its environment an entity committed SAMU, 6. 6. SAMU, an entity committed to its environment

tistic creation, promoting their personal made up of the work group “Art and Crea- development and greater social autonomy, tivity Space”, all of its members belonging within an inclusive space integrated into the to Foundation centers. Around 40 photo- community social fabric. We work through graphs were selected and took part of an ex- training in the different artistic disciplines hibition with a traveling vocation, that plans and the staging of our own productions and to be shown in different SAMU centers dur- collaborations with other artistic entities ing 2021. and organizations. With this, several objec- tives are pursued: first, to generate an open Disfrutamar space and social interaction that allows cre- ating networks in the community social fab- Despite the difficulties derived from the ric; second, to promote the effective inclu- pandemic, thanks to the efforts of all the sion of people with disabilities and acquired “Disfrutamar patrons” belonging to dif- brain damage; third, to explore new ways ferent centers of our Foundation, and also 88 of expression and communication through SAMU and SAMU Foundation management different artistic languages and their inte- team, it was possible to carry out between gration; fourth, to improve quality of life of July and October 2020, 14 nautical outings different groups through artistic activities sailing through different areas of the An- that enhance their capacities and that allow dalusian coast, adding a total of 112 direct them to acquire greater personal and social beneficiaries. Among them, people with in- autonomy; and fifth, promoting an inclusive tellectual disabilities, people with sudden leisure space where people can grow and brain damage and unaccompanied foreign develop different socio-cultural skills. minors. As a milestone to be noted, the first Disfrutamar outing was held with girls Photographic “light dark 4G” challenge belonging to the Socio-labour Insertion Center of Fuentequintillo in Montequinto, This initiative was born within the frame- Seville. work of the ‘Creative Spaces’ of the Art Pro- ject of the Foundation. The idea emerged Theater for Diversity just after the lockdown and confinement. With this new situation, the entity proposed The Virgen de los Reyes Home was the setting to capture, through black and white shots chosen for the presentation, in February, of (although it was not the only premise), the the play “Sinergia”, within the framework of singularities of this new present that we had the “Theater for Diversity” festival, in which to live. All residents, users, minors, elder- 300 people participated. “Sinergia” is the ly and workers belonging to the different first work of the SAMU Foundation Theater centers and units of SAMU Foundation that Company, “Scenic Idyll”. The festival, which were interested could participate. In total, 17 had the participation of other groups such

Annual Report 2020-2021 SAMU SAMU centers. as the ISL Polanco minors center and one from the Paz y Bien Association, was chaired During those weeks, each center present- by the Regional Deputy Minister of Equality, ed daily photographs taken using a mobile Social Policies, and Conciliation of the Jun- phone (in no case using a digital, reflex or ta de Andalucia, María del Carmen Cardosa, other camera). The jury of the Challenge and the General Director of Childhood of the that selected the winning photographs was Junta de Andalucía, Antonia Rubio. Andalusian Day Solidarity Concert tional Days of Inclusive and Adapted Rugby. The sessions were followed by 326 people This concert was carried out within the through a videoconferencing platform that framework of the San Dimas Project, and it enabled the speakers to make their pres- was held in the Assembly Hall of the Sevil- entations by sharing video and audio, as well la I Penitentiary Center. The activity was a as for the attendees to actively participate milestone, since it was the first time that an from their homes or workplaces through PC, activity of this magnitude had been carried tablet or mobile. out in that center. 1,500 inmates enjoyed the Sevillian rock concert performed by the This event aimed to promote a greater under- “La caló del membrillo” group. standing about inclusive and adapted rugby at the national level, to learn about the ben- I National Days of Inclusive and Adapted efits that this sport provides as a tool for the Rugby integration and inclusion, full and effective, of people with some type of disability in their so- 89 During December 1, 2 and 3, 2020, the cial life, as in other groups in vulnerable situ- SAMU Foundation, in collaboration with the ations. Likewise, to develop ways of exchange San Jeronimo Rugby Club, Pablo de Olavide and participation between professionals dedi- University, the San Pablo Andalucía CEU cated to social and sportive inclusion, promot- Foundation, Special Olympics Spain and ES- ing the development and dissemination of rig- YDE Formacion Utrera, organized the I Na- orous professional practices. 6. SAMU, an entity committed to its environment an entity committed SAMU, 6. 7 Making our project visible to society

During 2020, SAMU’s activity has achieved 90 great public visibility thanks to its constant dissemination activity to society through its own channels (website, social networks and corporate magazine) and through relations with the media. Also, during the year some campaigns have been carried out, which have served to perform promotional and advertis- ing actions. Annual Report 2020-2021 SAMU 91 7. Making our project visible to society Making our project 7. 7. Making our project visible to society

7.1. SAMU Magazine

revista enero 2020 revista febrero 2020 FOTO: MARINA DUARTE FOTO: MARINA DUARTE La fiesta de Navidad de la PTIS: El día a día de Formación de 360 grados Formación enfocada al En memoria de José Preparados para actuar gran familia SAMU [8-12] los que siempre están [16-18] en Escuela SAMU [4-7] mercado de trabajo [6-10] Antonio Pineda [28] frente al coronavirus [2-5]

Más de 250 compañeros disfrutan de Así es el trabajo de los monitores de El ejercicio Sierra-Tango amplía la acción La Escuela de Oficios da una profesión El psicólogo del Centro Educativo de SAMU pone en marcha una comisión esta jornada de convivencia en Sevilla niños con necesidades especiales hasta la nueva clínica de simulación a personas en riesgo de exclusión Estepona fallece con tan solo 26 años de seguimiento y prepara a su equipo

92 January 2020 February 2020

revista marzo 2020 revista abril 2020 FOTO: JUAN JOSÉ ÚBEDA Teatro por la Del desierto saudí a las El equipo de rugby que dio SAMU está en primera línea contra el coronavirus en todos sus diversidad [10-15] calles de Sevilla [22-25] un cambio a sus vidas [4-9] frentes: Desde las ambulancias de traslado de críticos y la ges- tión de centros medicalizados para ancianos, a la formación de Idilio Escénico y los chicos de ISL SAMU, en las coberturas de Titán El San Jerónimo, formado por menores voluntarios o la puesta en marcha de un taller de producción Polancos salen a escena en un festival Arabia Saudí y la Maratón de Sevilla extranjeros, causa sensación en la liga de mascarillas. Así vivimos estos momentos cruciales. [Páginas 2-29]

March 2020 April 2020

revista mayo 2020 revista junio 2020 Annual Report 2020-2021 SAMU FOTO: MARINA DUARTE

FOTO: MARÍA JOSÉ LÓPEZ Misión cumplida Residencia San Sebastián Un valioso compañero en La Línea [4-5] cumple diez años [22-25] en las alturas [10-13] SAMU continúa trabajando en primera línea contra el coronavi- rus Covid-19 y suma nuevos recursos para atender a colectivos Familiares de ancianos recuperados El centro de Cantillana se ha converti- SAMU suma drones de última generación vulnerables de la mano de las instituciones públicas en todo de Covid-19 dan las gracias a SAMU do en una referencia para el sector a misiones de limpieza y emergencias el país. Además, las muestras de solidaridad y manos tendidas hacia la organización no cesan. [Páginas 2-36]

May 2020 June 2020 revista julio 2020 revista agosto 2020 FOTO: JUAN JOSÉ ÚBEDA FOTO: MARINA DUARTE “Estamos preparadas para Graduación de alumnos de La nueva y vanguardista Un hogar para la Modelo de colaboración En marcha la misión a lo que venga” [16-19] FP tras un año convulso [26-29] ambulancia de SAMU [4-11] inclusión social [16-21] público-privada [38-39] El Salvador 2020 [2-6]

Entrevista a dos de las responsables El Ayuntamiento de Gelves acoge Un repaso a los cuarenta años de historia Cáritas y Fundación SAMU habilitan Los dispositivos frente a la Covid-19 de SAMU envía un contigente de 30 volunta- de la gestión del dispositivo de Alcora una edición particular sin invitados de este servicio clave en la organización un piso para jóvenes extutelados Alcora y El Burgo, ejemplos cooperativos rios al mayor hospital de América Latina

July 2020 August 2020 93

revista septiembre 2020 revista octubre 2020 FOTO: JUAN GONZÁLEZ DE ESCALADA

El ejemplo de inclusión de Adiós al conductor de Formación y aprendizaje Las lecciones de la Comienza el curso 2020/21 Inclusión a FOTO: ANTONIO MÁRQUEZ Lucena (Córdoba) [24-25] autobús más querido [38] en El Salvador [2-23] Misión El Salvador [2-7] en Escuela SAMU [8-11] todo gas [18-21]

Entrevista con el alcalde de la La familia de SAMU despide a Manolo La Misión El Salvador 2020 se desarrolla Varios miembros de la expedición se La escuela adapta su programación a El concesionario Todomoto Sevilla ofrece localidad, Juan Pérez Hidalgo, en la entidad desde 2008 con un gran éxito para la organización reúnen para reflexionar sobre el viaje la realidad que marca la pandemia formación y amistad al joven Sidiki

September 2020 October 2020

revista noviembre 2020 revista diciembre 2020 7.1. SAMU Magazine SAMU 7.1. FOTO: JUAN JOSÉ ÚBEDA Nuevas instalaciones para Fundación SAMU Escuela SAMU: Ahora, “La única arma ante el SAMU vuelve a América La experiencia del FOTO: MARINA DUARTE la Escuela de Oficios [10-12] llega a Cataluña [24] más que nunca [2-9] Covid es la reclusión” [4-9] en misión humanitaria [10-11] desierto de Almería [12-17]

El director del IAJ visita el espacio El proyecto SIAD, en Esparraguera, La escuela está a pleno rendimiento con Entrevista con el Dr. Carlos Álvarez Un equipo se desplaza a Honduras, SAMU Xsports completa con éxito la del Parque Tecnológico de Gelves atiende a víctimas de violencia machista 200 alumnos en los diferentes cursos Leiva, presidente de Fundación SAMU arrasada por el paso de dos huracanes cobertura sanitaria de Titan Desert 2020

November 2020 December 2020 7. Making our project visible to society

7.2. Creativities

94 Bienvenido a Samu Salud en Casa La salud que suma

UNE 166002:2014 I+D+i

CURSO EN Bioseguridad Annual Report 2020-2021 SAMU PARA CENTROS DE PERSONAS MAYORES

www.samu.es 95

XSports 7.2. Creativities 7.2. 7. Making our project visible to society

7. 3. Media Relations

37 SEVILLA vincia More than Pro

GELVES gura su O DE 2020 Samu inau s/sevilla MIÉRCOLES,sevilla.e 8 DE ENER ABC abcde Escuela de Oficios a formar a ogida par es en ac menor en los ada y ABC GELVES specializ social entidad e acción Samu, la salud, - de er en marchaun pio su 200 ámbitos s, - en Gelve me formación, Oficiospuso ay tivo para de forma es Escuela ama enes andaluc - ogr y jóv o de do nero pr ogida objetiv in- es en ac con el er su impacts in the media nor avorec se y f desempleadosoficio ormación - de un Esta f tarles al. alta emplea labor con mencionado estudio clusión oficios , construc- algunos plano». nadas ará en y que educación».que en cesi esaltó más de 7 horas». las centr «más «son docentes un n va que do bra per en las que la hostelería se es ofi cinistas horas úmer se ma al análisissindical, que del 96% de se pec Pa que el o teriali- los de manece bilidad: mantenimientocursos ialm ra CSIF-A «r de dedicar pr desorbitado consultados De diciembr ardinería, metal,Los peón los 89% ente la ofesorado da acuer cerrada, ción, j s. de de los encuestadospreoc conside-esulta tar exc de la «el - El jefe e y el sociale aprendiz jar- ren upante q eas», lusiv tiene boral exceden su70% 1 de que de como amente que junto a los con de Pública, del serviciode de servicios serán , albañil, y estas tar ue el que demuestra cr jorna- pintor ocina El na «el 42% a estas req trámiteseces» tall Gonzalo Mochón, impartirán de c eas entr emplea cada sema- ueridos «tienen porque ó qu inche SAMU interfi e 5 y el hecho sus bur web e la mantenimiento, p yo a per- eren tiones 7 horas clases ocr , que denu de oldador, , un re , r que pre áticos de ofrecía nc More than ual. re inicia 28% por a estas alizar ecursos visita ia a dinería, s c para los cen la cor y parar en un hotelpri una upera las taje cues- inno recciones ma vad especie auxiliar de monitor de apo un que que vac teriales a con on discapacidad intelect pr ase es d Esto conlleión de , tra , mento y reco s c og guran el su bajar en , se for pase ABC sona R. S antiguas escuelasr que esté va metodolo 20 de al . - Sev ama para sometido que el diciembrmalizó mon lves illa estr profesoradogía... porque el és la a sobr e pasado El Servicio boral». quedas constantesel Patro . Se menor ecarg na detectó Urgencia de a y a para to hace b Atención liar ay SAMU de monitor de a de ar es que ver cualquiery alea ús- amu tiene en el municipio de Ge er un Médica gal y torias re pr puso nas tes velar por cupera ograma en mar de con disca nombr ofer se poy y e el b ta ile- Artes las antiguasfor ma cha gún pacidad o a ofi cios de uen scuela de Oficios que S y tiv través deta perso- la Alhambra.uso inc Ofi cios Escuelaso que de lló e intelectual, del yer, de la E lusión para de una l prop com La Escuelala f La inicia nota de prio pete guración, a boral avorec SAMU a les ncia ce de er losofía tiv de los s y h cursos dede Ofi los menor la de a, que ensa. ma, destina abilid plea cios de Ar las recobra la fi así tarios ades tante de la inau tra SAMU ofre-es. tes antiguas Escuelas como soc MANUEL OLMEDO Un ins bilidad bajos el y Ofi ción a del pr ia- apre con siglo XIX, cios - a tra poyar ogr ndiz en Españaalta res promo cola vés la a- miento de em- en busca vidas boradoras para de contra peón de j aco dotar lleg empresasta- soldador,, pintor pinc como óvene gida, y en ar a , albañil, jardinería,manteni- s and en a meno- res ser que de herramientasaluc general a los ponsab personas puedan he es d les de cocina y auxi- a in ese Los . adultas corp mple de cursos cado ora que ados cua tienen y la rse c les a , tro 50 del boral. De hecon é yuden ticas en emprmeses una pr xito e duración oye al m más incluy cto es ho, el er- del esas en prác- incr objeti total de 75 por que edida ementar lasvo la ciento suponen citó formación, segúndel Pide la devolución de el SAMU tiempo nota de pr informative releases en la expli- ensa. mencionada

Pre sentación del nue vo progr ama f es una ormativo del S vos color , Picasso o necesaria universo de Magritte - lidad» AMU ian, patucos de lana, som norma Mondr· , cuadernos breros de todas las alas , bolígrafos de bam- cosidos a mano Appearances in opuestas! bú... ¡Será por pr Formación y salud residencia 16 personas de la CURSO EN BIOSEGURIDAD EN LA RESIDENCIA MISIONERAS FRANCISCANAS x de las Misioneras Francisca-- nas han participado en un cur so básico en bioseguridad en centros para personas mayo- res impartido por SAMU. Esta- formación facilita la deadapta traba- 96 ción a nuevas formas jo que cumplan con los requi- dad para pre- relevant sitos de bioseguri venir la contaminación y d de trabaja- conservar la salu dores y residentes. El objetivo- ha sido promover la preven ción y promoción de la salud local, regional en bioseguridad. De forma es- pecífica, se pretendía formar- sobre control de epidemiolo- gía; concienciar de la impor tancia de la prevención y con- and national media trol de la contaminación por covid-19; fomentar el uso/ M.F. de medidas de seguridad...

DE SEVILLA | DIARIO de 2020 10 Expansión 29 de Julio Martes 7 enero 2020 Miércoles ANDALUCÍA se pro- El Salvador on- no de Desde ent Gobier de junio. ndose di- 10 AMÉRICA a dujo el 29 mantenié intos A CENTRO ces han venido ciones a dist ación contr sas c onversa SAMU triplica su facturación desde 2015 ver materializacióny por S | EXPEDICIÓN cooper eles, hasta la después SEVILLA VIRU a niv un mes en Sevi- RONA misión de del encargo con sede L CO una la entidad de agos-22 CRECIMIENTO DE que llevarán el que hasta final n- / La compañía, especializada en los ámbit RISIS despliega encial co LA C sanitaria lla desplegará o asist al millones de eur os de la salud y la acción social, ● El SAMU profesionales dispositiv en el Hospit os, lo que supone un incr cerró 2019 con una f la crisis to un virus eciente emento del 140% re acturación de 31,3 de dor, de r SEVILLA specto a 2018 tra el coronal Sa lva San Sal- . de gestión acional E de Jaime Ostos. Sevilla coronavirus con 30 N en la ciudad o sevi- Valdivieso el tura dispositiv LA C R Con sede social en Sevilla, la C. nivel mun- su modelo aper el ob- ISIS D Domingo 7 aria a mu- , y donde tres claros EL CO de junio de entidad, que en 2021 cumpli isis sanit y vador con RONA 2020 | DIARIO DE - Una cr de alarma in- trabajará necesida- VIRUS SEVILL voz Tres Latinoamérica llano a las todos | REL A rá cuarenta años de existen- dial, una ayudar. s: responder de ATOS DEL Base familiar de una trein- jetivo médica vid- GERIÁ cia, ha llevado a cabo desde has ganas ue asistencia de Co TRICO MÁ c es con los q SAMU des de alizados ón a S mediados de 2000 un proce SAMU nació en Salvador hospit citaci PERJUDICADO - 1981, como un proyecto per gredient capa sonal profesionales delyer rumbo El los casos cionar línica POR so estratégico de reorienta- del Dr. Álvarez Leiva, y de de r sd tena en a propo e salud c LA PANDEMIA e el principio con un fuerte pusieron a 9, l d r- participar 1 ersona o y refo ción y de diversificación de componente innovador, ya qu en Sevilla para de do el p anitari e fue el primero en España en vador to centro s sti- sus servicios. Debido a esto, su introducir las ambulancias de S a El Sal cooperación Sevilla cal en el oporte Vital Avanzado (UVI misión de y población lo y desplieguevestido logí y facturación se ha triplicado Móvil). Durante sus d una arios ue se De el diseño sos de os primeras décadas de actividad, q e o a sanit 9 y el Covid zar s proc es, así desde 2015, mientras que res la empresa se c apoy vid-1 ara lo - onsolidó como organ por el Co tir co p rvinient de pa- ización de referencia de inte pecto al 2018 ha tenido un in en la pre afectada a final de agos- estido - stación de Servicios de Urg hast alcanzar desv de las cremento del 140%, cerrando encias y Emergencias, prolongará espera la descontaminaciónes y y como empresa especializada en se comba como ervinient ximas formación. El gran salto cuando el año 2019 con un montante se produ to, la pandemia.mo el es e int án sus má jo en 2005, cuando la entidad, lvador, co cient nes, ser de 31,3 millones de euros. a través allí el pico de Sa pera- para talacio - de su Fundación, abrió el espectro de sus s Misión El o a la o ins días. presta ervicios hacia La ominad de próximos uipo Igualmente, esto les la atención de colectiv ha den llamada en los eto, el eq en ha per- os vulnerables en distintos ámbit SAMU una Go- este r mitido incrementa tales como la ter os el Con sanitaria directaal El r sensible- cera edad, los Menores Inmigr ción, responde a e desde encia el Hospit mente su oferta, desde las tr o las per antes, rá asist mal en aisla- a- sonas con discapacidad. alarma directament en nor ntro de dicionales líneas de Urgencias del país latinoamericano,gastos, rotación CI y c e a- bierno los en- dor,U tros hospit y Emer uien asume asist Salva y o gencias y la formación ue es q zar la o Covid-19, ofrece- q o por refor a una si- mient io. Se especializada en Uecah intent apoyo a sea necesar (Ur- La compañía un aria y dar que dej les según gencias, Emergencias, Aten SAMU impuls sanit rgencia - apuesta permanente ará cia de eme agios. ción a las Catástrofes su c ón cont Operarios a y Acción Biel Aliño ompetitividad tuaci 70 por las á por la innov más de 2 puertas del Hotel Alcora Humanitaria), hasta la Acción ación cada día e, f ormado os desplegar Salud y Emergencias es la líne sociosanitaria con ent distint entidad durante Social. En a de actividad con la que pr y por la El contig los La Cristina V su reconversión consecuencia, hoy esta servicios de ambulancias un Plan E en la aldiviesoasistencial en hospital de la entidad, en la que se integra . diversificación stratégico profesionales de aria, campaña. gestión integral basado en un de I+D+i os especializadossanit un dispositivo“Cuando me Nacional también la Fundación SAMU, su oferta de servicios distintas ámbit gestión mé- ma dijeron q método patentado por la pro Pública de Emergencias Sani y el Hospitaldre era ue mi cuenta con una planti - líneas de actividad - Formación Profesional Sani asistencia se encuentran en en vir positivo en lla de pia entidad (SAMS). que conso- tarias (EPES), dependiente - gías asistenciales: residencias, los que écnicos us, pensé corona- más de 1700 profesionales re lidan un perfil empresarial taria lo as, t vador que “ JUAN CARL calizado en Ge entre cui- m ya no Que a OS - de la Consejería de Salud de lves unidades de estancia diurna y en El Salos má la veía- MUÑOZ La compañía mantiene una especialist arias y s”. L o dice partidos por 58 centros de tra- fuertemente especializado en (Sevilla), único en dicos de Brígida María, hi i- mi mad posición de liderazgo en su la Junta de Andalucía. La em- España por alojamientos tutelados. Martín, specífja San Juan de Aznalfarache, bajo en el tercer secto su superficie (17.000 metros emergencias sanit atiende a línicomie e ntras 9 comunidades autó- sector gracias a una apuesta r. Los ámbitos pres P su madreo c os co- re dicalizado nomas y presencia internacio fundamentales de interven- a cuenta también con cuadrados) y considerado or último, la Gestión de amient después de os ámbiten su casa la por me- - rá entren distintque a sus in- dalucía la Junta permanente por la innov servicios de ambulancia aé- Menores ha sido la que ha ex edad hayaen 99 añosación trasladaran y a de An- nal tanto en Marr a- ción de SAMU y su Funda uno de los más avanzados de - tendido sanit uecos como un encargo camente superadola implement piadedas ment ción y un proceso de diversifi- - rea a demanda, elabora pla perimentado un mayor creci ata de enfertrmiaje,edad sestaaprnuevao e por el aria- en Estados Unidos. ción son cuatro: Salud y - Europa por la diversidad de - Se tr del mo el queedi sdae ha ec- tiéndose SAMU, cación que la ha llevado a inte- nes de emergencia para em- miento en los últimos años. Gobierno la vidatdea de m cobrdeado inf en el pr convir- Por otro lado, la entidad es Emergencias, Formación, su oferta en el ámbito de la del media más de pa- al Hotel de imer hospit - res en 5.400 mayal campañ al grar servicios muy diversos presas, ofrece servicios de También atribuida a la Fun directo asilos de t daje o- a al ser vicio tá embarcada en un Plan Es Atención a la Diversidad formación especializada en - susdecasi prevención yel controlodaaborEspaña.de for- pandemia en de la - que tienen que ver con el ám- consultoría de salud a compa- dación SAMU, e iniciada en latinoamericano, cien(IPC),años, Brígidacrítico A A gr Sevilla tratégico de I+D+i, con el que Funcional y Gestión de Me- Urgencias, la irciones e co- lc avedad a ante Emergencias, país rupción cient vivióy su or la que lleg la bito asistencial y la acción so- ñías del sector sanitario y lle 2007, ha ido creciendo expo los gastos del virus a ción ó la prevé impulsar su competiti nores. - Atención a las Catástrofes y - vincia e precozen la oni- h en hast situa- asume n el g ma pro-e m a a cinco centros de - cial. Igualmente, se ha co va a cabo cobertura médica nencialmente desde enton- que eriátr s may n- Rosillo de ico ido lo ores vidad en el ámbito sociosani Salud y Emergenci Acción Humanitaria. Joa en- ( San Juanrrespondient de Aznalfa-qulaín prev Joaquín - vertido en la principal entidad as es la de grandes eventos. ces, hasta alcanzar en 2018 la rmería, rache, me Paz, Domusvi Rosillo, La tario, al tiempo que pretende línea de actividad con la La Atención a la Diversidad fe el más castigadotorización, por Sant s de en p j domar a Justa nacional en la gestión de aloja- que La formación es otra de las cifra de 25 centros de protec- an complicacio- or , F liare demi de qos Los un- llevar a cabo una transforma- nació SAMU en 1981, pres Funcional se articula a través ermeros a ción la u Berm os auxi enf con e Pedro ejales mientos para menores. - líneas tradicionales de activi ción de menores gestionados, dad arios o más tratamient le Nolasco) y San sanit ayer poco de un cente- h y por ción digital, y que vendrá tando servicios de ambulan - de la Fundación de la entidad. as tió nes o anti-CoV a tree el que en- - logist se- nar de icos podido pas l27dem dad de SAMU, prestándose localizados entre Andalucía, la af es, par desde ectados, específ efec- yo h arzoyel1d acompañada de la implanta cias en las provincias de Sevi Para ello, cuenta con distintos de catástrof 0:00 Gel- y d onde an p asado 8 ema- - Diversificación - desde los inicios de la compa- la Comunidad Autónoma de de las 1 en resultó y manejo de los en- Ant 9 anciano ción de un nuevo sistema de lla, Huelva y Málaga, a centros de atención sociosani después SAMU contagiada ar e esta situación, en s. SAMU ha ido incorporando a través ñía, y se vio reforzada en 2012 - Ceuta, Madr de opera- a f i- tos secundarios, ” tiem de conciertos con la Empresa taria para personas vulnera id y Zaragoza. la Escuela de de director nales del mes de po récord, un con la apertura del Centro de - Esta actividad da empleo a el Juan mar tre o tros. ente nes de las inst alacio- bles, incluyendo tres tipolo- es, donde la misión, zo. N conting este h ot v jefe de muy distint o es Este ará el del Aljaraf más de 400 personas. y prest que e, ciones Escalada, valoraba sensación a la recién se despliega también o para baba aca- González de la que causó que de cerrar con en Sil apoyo operativ y esta- sus la ilusión de cooperación. - n via la visión puertas eminente oticia del co la super de un el por Mapfre y Habitat renuevan sus cúpulas esta misión grupo t n- iento estado de un mucha ilu- agio de su blecim amien- ma, alar- “Somos con y dre, ma- de trat fueron joven, pero ayudar Ángeles centro cam- con re- e de de va Na- 9 de vertidas ment has ganas jas, de 8 7 año Covid-1 di- el e por recientement s to zará el quipo del S sión, muc me responsabilidad ui- refor MU encargado A- enor os adq cu e paña, y pro- con la conocimient es de mplidos y de zonas a- en los e mision u seño un centro trasladar 0 años d - suaria del de descont - asist los 3 de 20 que lle tro San P cen- tocolos pacien encial con ridos en cerca ión de ci y en los formación N edro minac flujos nco s alas m SAMU tiendo olasco en trol de calizad edi- impar en gestión so El Vi- es, c on zo- as, boxes del Alcor t de vamos escuela pr . “Al ervinientes,iza- cuidado nuestra biológicos incipio de int or tensiv s in- desde todo mos tuvi- ul- os y mucho nificación, sect taciones habi- de incidentes nuclearesPartimos sobre co des- análisis de v habili- transmitir las ncierto. ción y e idonei- ta y químicos. poder des- llamaron Nos das para e de hemos nerabilidad vid-19. canso l d es- deseosos que los residencia parade la Co del propio prácticas odos alaciones personal mejores de t comunicar de inst sanit en Es- nos dad equipos se pondránde rio a- con la revisiónpandemia que Par los arios y emp ez tilado de la se llevabanEl a teAsimismo,del equipo sanit rsos a aron tocolos emocionado. mi madreación. tió del S AMU ión cu recibir los pro estaba un de cooper aquelizahac trabajado pri- al Hotel a disposiciónla de r lose encon los meros pacient paña”, manif La misión queprofesionales h abía parsistenciaAlcora a p ara teniendo mayores en es. el encargo suponeal mode- con 30 dado lapor- z on la el “Recibimos es q ue contigente ronay apoyará la a positivo ● idad, en centro asistencial la so- Y ernacional o por Sevilla virus. T en co-BiosegurT encia medicalizado licitud de int rrollad desde nada odavía no de A resa experifamiliasos de desa- respaldo esa ayer finalesde deese agosto. DEseSEVILL sabía su vast os ámbit que le en el Hotel Alcora. rrollar gestión d dad t |lugarDIARIO, qué cuenta distint diagnosticaron esta labor o de e- sanitaria hasta deenían 2020 grave- el transpor- medad la M. G. el l España para combatirmat de Diciembreron dos los quemodelo iban, y fue-materia,cuentan en o en en el enfer- viernes ue se ha Martes 1 fruoto tresde un comercial lay apoyo de Dios, Hospital San forma muy 27 de SAMU en us, q dispo- casos días duros”,ivada de donde Juan virulent marzo a la P ambos ta. Para P en rela-actividad es críticos ema tras fue trasladada más tien a y que ade- una ANGA el coronavircinco grandes drid, aqui, el recibirio experienciade sist caerse y en en co ocho de la tarde en en Ma madas q sanitar las te de pacient ción romperse partir la mún el co de la noc y a las A UR rializado ollados cha, de colaboraciónel sector público-prue le comunicaronlla- planta vivida Tres fami la cadera. experiencia m- cibiendo he estábamos LAUR desarr a Man ocontagioen la im parecidos lias y relat progenit de que a los re- tivos stilla-L insólit de sus padres, tel el prehospitalaria. os muy ores hayan sus cient primeros si a y Ca bién en e espejo, am-atencióntras con un mismo primeros ancianos sido de es. Sin 25 pa- dalucí González de Andalucía. elen geriátriest el contagio la superacion de final: los tábamos montdarnos cuenta es- An destacó ectos Rosillo SAMUco Joaq y el un en el atendidos como os p roy Mirándose, supo entreuso uín de se ha cobrado 1 virus q Hotel Ilunion al ando el tal y est s del gustia”, una gran sus progenitores 47 v ue Alcora, en tiempo q hospital Entre n lo contactsobre t “an- yores en l idas de ma- ue ya Escalada. destaca tel primerros día odo, los pr y Al- as residencias atendiendo estábamos 64 llados el Ho s. Su ca ime-Rugb provincia d a los pr esarro izado d añadido soecodenUnióntó y q ue e la Juan González yores que llegaron. Nimeros ma- d edical Juan de de que con elCaballeroen dos m en los últimos Escalada tro m San fueronpresident t los contagiadosArana los centros eses y me Dr. Emergencias te, tengo o obst cen ant Jessica ju- de 6 dio sum del que ag an- Alcora, en se llegaron años, mería;o su padre, Guerrero, 00 afectado an m ás SAMU yo que radecer el TES Ilunion donde la como de 87 y Sil s. Marí En apenas hemos recibido apo- he, y el de y Cristinasu madre, Cabas dedeHonormayores via son a, Paqui las a tanto DEPOR ayores, totalmen Divisiónde 83 contagiados hijas de unas dministra de Aznalfarac de La te dependiente, y ancianos horas como ciones p ar casi 90 m po libre gadoras de a la ilas Rugby los de corona pasamos del propio úblicas a trat de tiem Corteva Cocodr másPolo, centros virus en de estar hec hotel que (Cádiz), del castigados pro de mayores adecuando ho posible que h han Y residencia Concepción y Marc SubirónUniver- vincia que de la vido ayam RUGB de la (Sevilla), arcelona estragos han sufrido l el hotel a una de las os vi- Línea dor del B de la os gratif misiones juga pandemia de recibir a icantes de más elemento no una 25 pacientes tiempos con un los últimos ari Club (BUC). nadas sit de las jor - ” para magníf espíritu el ca nosotro ico reto como El de trasladar muc s, asumido ue el del ho es otro q vo cariño y con to con egrador e inclusi do el per- rugby rácter int El y por ello plantea ponen-como inclusión y rugb - mesas redondasnta de in line’, organiza cias y herramie ación e ‘on gby como análi- Ru Annual Report 2020-2021 SAMU forma , Situación, y de clusión social rugby inclusi- integr el jueves base del o y como y variantes seryiegénerde lustra se inició cía. E Andalu- del t er de hasta te sis cias de Rugby diligyen- ción esta informa- por la denuncia n e nero de 20 rio ya que no rito- depor prueba, par Rugb y que la que en 15, e l alcalde se puede desde hoy noble vo en España de ruedas.a el “esclare fue tomada recient se recogía qu señaló en un of que esa descartar y en silla - mente. e- sía d e en la trave- icio que la e estructura SAMU, con este Rugb e la carretera tura metálica struc- haya metálica se ● undación ador . bía construido A-8077 se ha- ocupa “exclusiva- realizado en zona La F integr par◗ Galímpico des- una mente la zo nio público de domi- carácter ELVESnadas también ecto pérgola que na de aparca adyacent de u- En las jor Proy generada miento sía e a la trave- Antonia R por el r etran de la av enida de Andalucía”, por el análisis del de la queo del concluye unas jornadas Inauguradas de taca s iniciativa la Sala. general RugbyE , una para au- bio, directora eje- SAMU AMU A de la Cons Fundación S inaugurade inclu- SEVILL Infancia capacidad Redacción di- Políticas mentar la no acom- una escuela del r ugby y su ría de Igualdad, los menores os a. HA integra- Conciliación desión de colectiv sc La capacidad o Sociales y oficiostros de como element paña- a de Andalucía, pañados y o lapara mejor a menores cio-laboral del Área utismo Hue mensión no acom de la Junt de Es- ables y a de menores o para onzález vulner Este pro- El alumnado de Menores. dor inclusiv y Carlos G general con de vida. - tendrá olidaria a A su espír itu y la or su calidadprácticasr ejem activo un papel muy ega s dos, calada, direct nadas e traduce, po en y participativo con discapacidad o al , las jor grama s ues- empresas ción. en la forma- personas en cuant de SAMU variada un equipo comp Con este pro en España algu- una plo, en con distin- pre yecto, SAMU Momento de la entr situación e son an con acada Los jó sonas , tende recuperar en este deport cuent venesto por per pacidad la filosofía mascarillas género que se tra- y una dest en paros de disca ción, jar objetivos de y cuestiones temática de diferen- tos nivele 8 de dinería, met las antiguas Escuelas nas de las aciona- ación se forman uipo sub1 al, hostelería de Artes y Oficios I Jornadas N ta- represent académi- o en unoficios eq y servicios sociales. Los cur de España, apo- SAMU dona tarán en las o y Adap sidad acompañados, yando la contrat Huesca y Inclusiv tes institucionesUniver de alta menores no coneluna duración sos, ación a tra ón les de Rugb hasta el pró- como la empleabilidad de cuatro meses, empresas vés de tismo y y se cas, vide o CEU en colaboraciónJeróni- conson de aprendiz colaboradoras. undaci Au que, desde ho de Ola durante que, y San de peón de yecto se El pro- a F ar do line Pablo depor- cuatro mesesRugb etenañoimient man- desarrolla en las L es, 3 de diciembre,on Spínola, y Club de tido est o, pintor, alba ciones instala- iación colabor ximo juev manera Cardenal Cien- ha compe nería, soldador ñil, jardi- de la entidad por a c elebrar de undación como el Rugby mo, Andalu- , pinche com en Gelves, un la Asoc van por la F tivas, Federación Federación y auxiliar de monitor de cocina plejo de 18.000 a la ilusión la lucha de R. P. en la FOTOS: JUAN CARLOS MUÑOZ drados metros cua- y organizadas sin ánimo cias Sevilla, la y, el Club . personas de apo yo a con 15 aulas y ño an , una entidad 2005. de Rugb za de Rugby redonda, con discapacidad int simulación. Actualmentespacios de SAMU desde Española La Escuela de En esta mesa lectual. e- Formación A oment ue funciona San Jerónimo, el, el Oficios SAMU Incluyen prácticas en y cuent e, SAMU solidariamente1 9»,con c lucro q de Rugby ugby ayer en marcha puso presas, lo em- sed a con 952 DE HUESC - covid- ilas R unprecisamente,pionero hablaránMi- que supone e. En la foto menores en acogi- HOYA Hues Huesca. eva Cocodr ari Club, grama for la experienciapro- - de media superior, da en España, ontra la Cort Universit mativo parasobre Pé7r5%ez, ende la duración el la mayoría en Autismo - c utismo de Sevi- paro para menoresgel Lenuis de la for pa de pre emancipación y la eta- as in dos con Barcelona tivo CAAD que te guel Án ción. La etapa t ma- alumnos en una rill World para ngan un oficiodel y Club de eórico-práctica se- ten recur no exis- Asociación asca desde la A an son Las personas el Club Depor , el favorecer trenador rá imparsub clase. Abajo, la sos de mayoría de La do m - las más su inclusión laboralJerónimo tida por profesionales suficient edad cibi Cen y lla Quad Rugby Sevilla en empleos ugby San sector del sede de la es para acog re d y Chaab o a Mara y o el Ve teranos con alt aRempleabili- Románen coordinación con ños cuando er a est os ni- ca ha Ima junt discapacidad algo Rugby dad: mantenimient 18; José Manuelpo pedag el equi- escuela de cumplan ovenientes del de la os; e del ven y. nómi- o, constr director delógico de la Escuela inauguración 18 años. A la pr os os chic part ables Rugb Cobacho,uc- MU y el SA- formación acudieron fantiles Fuer est vulner oval reúne una desta- esidencial paraequipo de int egr en Morales, David as forman ellos el balón Asimismo, en la que Centro R A- ación so- la carretera director general esidencia . «Est que a con de luz en de ponentes Migrantes S tituto Andaluz del Ins- tro R Rocío aj - na vez González, Jóvenes de Gelves de la Juv SAMU co- trab n en Javier Gál de Cien- olanco (Sevilla); Antonia entud, y ser que iero can Facultad MU P eo, a P alomares. Rubio González, undación equipo s hic pioneras ano de la ersi- uiz Galist ra general directo- F demás de - . Ello nto as jornadas, dec te de la Univ Roberto R de Infancia de la Junta. os ni sca s ju Con est a promover Depor y del Club de Hue rilla se intent cias del Thierr jugador mascarillas, a en asca - España, acerca ablo de Olavide; sional San Jerónimo; para nuestr ial, as m A en dad P dor profe Rugby y spec de l e de S mayor comprensión rugby teu, juga París lor e trega una o y el Titi Fe Français y Bamba Mousaburiado- modísimas n va epresident rugby inclusiv bus- Stade abso- Ray, jug en u por vic del nacional, en el Club nacional Oalid Er eró- , tien oradas Borja, tado a nivel de 14 e inter by Sa n J ños elab a adap or conciencia de Top española lub d e Rug sido HA una may este la selección Rive- res del C SAMU. han esiden cando que aporta luto con Arraiza o de las 18, Fundación pues que r MU. beneficios a de y; Mar iola representativ nimo sub chicas ri- los herramient de rugb Cartel a cabo. os y l ca e como plena y de la Federación Espa-uez llevarán do e deport ro, vocal lázq que se los chic on to ación e inclusión con al- ; Javier B jornadas tro, c integr personas ñola de Rugby del C.D. l cen en la presidente Mi- en e efectiva de las Bermudo, iunfo de discapacidaden otros Sevilla Rugby;íguez, el tr gún tipo igual que Veteranos nca R odr copera, social, al en rlos Pala eliminación alas a un Be- an vida se encuentran guel Ca dio v ue el Burela zona colectivos q ante en la de vulnerabilidad. ue se encuentra situación tis q demostrando el a de la tabla, filas. DIVISIÓN alt ue tiene en su 3 PRIMERA potencial q los de Josan SALA su parte, etapa FÚTBOL Por viesan una recibe al atra mucho arte 97 7.3. Media Relations 7.3.