Asia's Boutique a Unique Airline: Bangkok Airways as a Case *Krisada Lapromma, Airlines Business Department, International College; Suan Sunandha Rajabhat University, Nakorn Pathom Education Campus, Nakorn Pathom, Thailand, E-Mail:
[email protected] **Kannapat Kankaew, Asst. Prof., Airline Business Department, International College; Suan Sunandha Rajabhat University, Nakorn Pathom Education Campus, Nakorn Pathom, Thailand, E-Mail:
[email protected] Abstract To set apart from rivals, Bangkok Airways (PG), a Thai regional carrier has named its slogan; Asia’s Boutique Airlines. PG outperformed with the products and services according to slogan guaranteed by Skytrax rewards world’s Best Regional Airline and Best Regional Airline in Asia in 2017. As an intern with PG, researcher is reviewing the airline’s products theory and the products provided by PG making a unique proposition. Bangkok Airways distinguishes itself with six main points that define its initiative Boutique Lounges, Blue Ribbon Club Lounges, Boutique Airports, Appetizing Menu, Exclusive Service, Colorful Aircrafts. Keywords: Airline’s products, Boutique, Unique, Bangkok Airways Introduction Bangkok Airways first began air transportation services in 1968 - established as Sahakol Air, it became the first private aviation company in Thailand. Initially, the airline provided charter services; regular charter assignments came from the OICC (an American construction company), USOM (United States Operations Mission), and other organizations, which engaging in oil and natural gas exploration in the Gulf of Thailand. Due to the rapid growth of tourism and business investments in Thailand, air transportation has become an increasingly important aspect contributing to both the economic growth and the infrastructure development to become a major destination capable of hosting several million overseas visitors.