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Pre-Departure Information for Platinum and Gold Service Guests

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Pre-Departure Information for Platinum and Gold Service Guests Pre-Departure Information for Platinum and Gold Service Guests Platinum and Gold Service Off Train Excursions Electricity Platinum and Gold Service guests will enjoy Platinum and Gold Service guests receive All Platinum and Gold Service Cabins are an all inclusive onboard experience. Guests Off Train Excursions at key destinations fitted with Australian 3 prong power point will dine in the Queen Adelaide Restaurant for along their journey. Select your Off Train plugs, as shown below. Guests who bring breakfast, lunch and dinner onboard The Ghan Excursions onboard the train with your electronic devices, such as laptops, that and Indian Pacific. All beers, Australian wines, lounge host. connect to 240-volt power on the trains soft drink, base spirits, water, tea and coffee should also use a surge protector. For more information about currently are included in the fare. available Off Train Excursions visit Great Southern Rail’s website at Travel Onboard www.greatsouthernrail.com.au/newinclusions Smart casual attire is suggested for guests travelling in Platinum and Gold Service. Luggage Warm clothes are recommended for Connectivity Platinum and Gold Service Guests receive evenings as the air-conditioning can be cool. generous luggage allowances. There are no wireless internet connections It is recommended that guests pack a hat, currently available onboard. Phone reception sunscreen and comfortable walking shoes Platinum Service Luggage Allowance: will be accessible, although limited in certain for Off Train Excursions. Sensible shoes 3x 25kgs checked in luggage. areas depending on individual mobile/cell are required for walking between carriages. Plus: providers. Platinum and Gold Service Cabins receive One small carry on suitcase not exceeding full turn down service each day. Towels and 10kgs per person and one personal bag, Fitness for Travel organic Australian toiletries are provided. briefcase or garment bag. Before making a reservation, you must advise Great Southern Rail if you are ill, Hairdryers are available to request on board. Gold Service Luggage Allowance: injured or have a medical condition which 2x 25kgs checked in luggage. Dining in the Queen Adelaide Restaurant, may make it unsafe for you or other guests Plus: guests reserve dining times for lunch and travelling onboard our trains. The full terms dinner onboard with your lounge host. Fully One small carry on suitcase not exceeding and conditions of the Great Southern Rail’s cooked breakfast can be enjoyed during 10kgs per person and one personal Fitness For Travel Policy may be obtained the allocated dining time at your leisure in bag, briefcase or garment bag. from your booking agent or any office of the Queen Adelaide Restaurant. Platinum Checked in luggage cannot be accessed Great Southern Rail upon request, and guests also have the choice of continental during the train journey. We advise that all can also be found on Great Southern Rail’s breakfast in their cabin. valuables including passport, medicine, website at www.greatsouthernrail.com.au Platinum Transfers fragile or perishable items are to be carried on as cabin luggage. Luggage check in Non-Smoking policy For guests travelling in Platinum Service, opens 2 hours prior to departure and will All Great Southern Rail services and terminals Great Southern Rail is pleased to provide close 60 minutes prior to departure. All are entirely smoke free in accordance with complimentary private vehicle transfers to bags should be labelled inside and out with relevant state government regulations. and from the train. Transfers are provided personal details such as owner’s name and on the day of departure and arrival only, contact number. for a maximum distance of 50 kilometres in each direction to and from the rail terminal. Platinum transfers must be pre booked prior to departure via your booking agent. Time to explore Australia. Time to discover Australia. Check In Terminal locations and Transfers Check in is not required if you have a ticket or voucher for your journey, detailing your carriage Adelaide Parklands Terminal, off Richmond Road/Sir Donald and cabin allocations and you do not have any Bradman Drive, Keswick (all trains) luggage to check in. If you are not checking in Geocode: -34.936924 138.581028 luggage, please present yourself to the rail terminal 60 minutes prior to departure. Guests Adelaide Parklands Terminal is located 3kms from Adelaide CBD and 6kms from Adelaide Airport. with luggage to check in must arrive at the There is a shuttle bus that operates to and from the terminal to downtown Adelaide hotels. Tickets station at least 60 minutes prior to departure. are available for purchase onboard the shuttle bus. Taxis are also available at the terminal. Platinum Service private transfers are available to and from this terminal. Boarding Process Upon arrival at the station guests make their way Manguri – Siding (The Ghan) to the designated luggage check in area. Any Geocode: -28.583172 134.196187 luggage that needs to be stored in the luggage Manguri is the stop to access Coober Pedy. The Ghan will only stop here by request; this is not car will need to be checked in. For any luggage a scheduled stop. There are no platform or station facilities. being taken on board, please keep with you until Onward travel must be pre-booked before guests are allowed to detrain. Platinum transfers boarding, when you will make your way to your are not available at this stop, however transfers can be arranged for guests staying at the Desert cabin with your onboard luggage. Cave Hotel. Pre-boarding Alice Springs Station, George Crescent (The Ghan) Pre-boarding is now available for Platinum and Geocode: -23.697102 133.873543 Gold Service guests into the Outback Explorer Alice Springs Terminal is located very close to Alice Springs town centre and most Alice Springs Lounge carriage at the following terminals: hotels. Shuttle bus and taxis are available to Alice Springs hotels for a small fee. Platinum Service The Ghan: private transfers are available to and from this terminal. Adelaide and Alice Springs Indian Pacific: Darwin Train Station, Berrimah Road, Berrimah (The Ghan) Sydney Geocode: -12.472489 130.903801 Money Onboard Located approximately 30 minutes from the centre of Darwin. Gold Service guests will receive a complimentary coach transfer to and from selected major CBD hotels. Platinum Service private Cash, Visa, MasterCard, American Express and transfers are available to and from this terminal. Diners Cards are accepted onboard all trains. Travellers Cheques are not accepted and ATM East Perth Terminal, West Parade, East Perth (Indian Pacific) facilities are not available. Geocode: -31.943649 115.877243 Reconfirmations/ Amendments The Indian Pacific departs from and arrives into East Perth Terminal, a separate terminal to metro Reconfirmations are not required, however, if train lines. East Perth Terminal is 3kms from Perth CBD. Shuttle bus transfers to and from the station you wish to amend or enquire about your booking are available for purchase locally. Taxi services are also available or passengers have the option whilst in Australia please contact: to travel by local train to Perth central station only a few stops from East Perth. Platinum Service Great Southern Rail Phone 13 21 47 private transfers are available to and from this terminal. International Phone Number +61 8 8213 4401 Sydney Central Station, Eddy Avenue, Sydney (Indian Pacific) Insurance Geocode: -33.884233 151.206316 Travel insurance is strongly suggested to protect Sydney Central Station is the main rail terminal for all Sydney city rail, interstate and intrastate your holiday plans. services as well as coaches. There is a taxi rank and tram service from the station, and is a short walk to many city hotels. Platinum Service private transfers are available to and from this terminal. Conditions of Carriage The full terms and conditions may be obtained Melbourne Southern Cross Station, Spencer Street, Melbourne from your booking agent or any office of Great (The Overland) Southern Rail upon request. This can also be Geocode: -37.81816 144.953388 found on Great Southern Rail’s website at Southern Cross Station has access to local rail, coach and taxi services, and is a short walk www.greatsouthernrail.com.au/termsandconditions to many city hotels. For more information visit www.greatsouthernrail.com.au 04094CDBD 1213 04094CDBD.
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