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Unifor Local 2002 Member Kit Welcome to Unifor Local 2002 Who We Are Stay in the Know Local Leadership: Who Represents You Unifor Policies Official Application for Membership

2002

1 | Unifor Local 2002 Unifor Local 2002 Member Kit

CONTENTS

Welcome to Unifor Local 2002 A Letter from Unifor Local 2002 President Euila Leonard 3

Who We Are Local 2002 Members by Industry Sector 4 Unifor National by the Numbers 5 Company Profiles 6

Stay in the know Stay connected to your Local 7

Local Leadership: Who Represents You Meet the Leadership 13

Unifor Policies Harassment in the Workplace 14 Policy on Human Rights, Worker’s Rights 16

This local is constantly evolving and growing, and all content in this booklet is up to date at the time of print. For the most up to date version of this booklet, please refer to the website at www.unifor2002.org.

© December 2019, Unifor Local 2002 | All Rights Reserved.​ 2002

2 | Unifor Local 2002 Welcome to Unifor Local 2002

A Letter from Unifor Local 2002 President Euila Leonard

Dear New Member:

Welcome to Unifor, ’s largest private-sector union, with more than 315,000 members across the country, working in every major sector of the Canadian economy. Local 2002 is part of the Airline Division of Unifor representing over 14,000 members nationwide.

Local 2002 works tirelessly for gains at the bargaining table affecting every aspect of members’ employment. Along with consistent wage and benefit improvements, we have succeeded in making our workplaces healthier and safer.

These gains are possible with the support of members like you. I encourage you to get involved. It is only by working together that we can protect the gains of the past and build for a better future.

This booklet provides the information to assist you to learn about Unifor and Local 2002. Your District Chairperson can provide you with the names of your union representatives, phone and email contacts for the district office. Further information is also available on our website, you can also download a copy of this booklet simply by visiting www.unifor2002.org.

A copy of your collective agreement is available online and a hard copy is available from your union District representatives. Your collective agreement is an important document and I strongly recommend you read and understand it.

Please fill out the enclosed “Official Application for Membership” card and return to your district chairperson or you can email, mail or fax the card to:

Unifor 2002 7015 Tranmere Drive, Unit 5 , L5S 1M2 Fax: (905) 678-0100 or 1-866-635-5956 Email: info @ unifor2002.org

On behalf of Local 2002 Executive Board, I welcome you to Unifor. We look forward to building a stronger union and serving the needs of all our members.

In solidarity,

Euila Leonard President, Unifor Local 2002

2002

3 | Unifor Local 2002 Who We Are

2002 Local 2002 Members by Industry Sector

Airlines Airports 5990, 48.7% 2057, 16.7%

Maintenance 943, 7.7%

Catering Services 470, 3.8%

Marketing Programs 421, 3.4%

Pilots/Flight Attendants 280, 2.3%

Health Services 248, 2.0%

Hospitality 117, 1.0%

Ground Handling 1734, 14.1% Government Contracts 45, 0.4%

4 | Unifor Local 2002 Who We Are

Unifor is a strong and effective union that works to make sure our members have safer by the Numbers

workplaces, secure employment, wages and Who We Are benefits that provide a decent standard of living, and that dignity and respect is part of Member snapshot (Based on 2017 numbers) every workplace. What we wish for ourselves, we also wish for all workers. 17% Part of Unifor’s strength lies in its team of Public utilities PUBLIC 54,000 SECTOR expert staff across the country that provide Passenger rail Public sector services and support to Locals and their 1 in 6 Education members. To service all the diverse needs of Unifor members the union employs Public transit % Social services 83 professional staff all across the country. PRIVATE Health care Unifor has staff representatives and national Who We Are departments in the following areas: • National Representatives who work Whodirectly We with Are Locals during bargaining and grievance‑handling, and assist in supporting Unifor is a strong and effective union that % the needs of members in every Local; 16 50,000 works to make sure our members have safer by the Numbers

Who We Are Skilled trades workplaces, secure employment, wages and • An in‑house legal team to advocate for, 1 in 6 benefits that provide a decent standard of and represent members; UNIFOR NATIONAL BY THE NUMBERS% (Based on 2017 numbers) 84 living, and that dignity and respect is part of Member snapshot ( Based on 2017 numbers ) • Pensions and benefits experts; every workplace. What we wish for ourselves, we also wish for all workers. • Industry and sector‑specialists, and Directors; 17% Part of Unifor’s strength lies in its team of Public utilities PUBLIC 54,000 % SECTOR 28 expert staff across the country that provide WOMEN 88,000 Passenger• railResearchers and economists; Public sector services and support to Locals and their 1 in 6 Women Education members. To service all the diverse needs • Communications and government relations 1 in 3 of Unifor members the union employs Public transitteams; % 72% Social services 83 professional staff all across the country. • Adult education trainers andPRIVATE union MEN Health careeducators; Unifor has staff representatives and national departments in the following areas: • Human rights and health and safety experts; • National Representatives who work Total Unifor directly with Locals during bargaining and • Specialists in women’s rights and child care grievance‑handling, and assist in supporting initiatives; and much more! members % Whothe needs of membersWe in everyAre Local; 16 50,000 This dedicated team of hundredsSkilled of staff trades 315,000 • An in‑house legal team to advocate for, members all support our membership.1 in 6 and represent members; 84% • OurPensions membership and benefits is experts; spread across the country by the Numbers • andIndustry across and Canada’ssector‑specialists, most and vital economic4 Welcome to Unifor sectors.Directors; % 28 Members by Sector (2017)(2015) • Researchers and economists; WOMEN Members by88,000 Sector MANUFACTURING We have members who work in health care, Women Auto assembly & parts • telecommunicationsCommunications and government and media, relations in road, rail, air RESOURCES 1 in 3 Aerospace Forestry anuacturin Food & beverage teams; esources 88,400 and marine transportation, in resources such % Energy Truck, bus & transit 72 52,900 % MEN 28 • asAdult forestry, education energy, trainers mining and union and smelting and Mines, metals & minerals 17% Fabricated metal educators; Fisheries Plastics fisheries. We have members in construction, Construction Chemicals • manufacturing,Human rights and auto,health andand safety shipbuilding. We also Electrical haveexperts; members who work in education, retail, ransortation Furniture 49,000Total Unifor Shipbuilding • gamingSpecialists and in women’s hospitality. rights and child care 16% Other manufacturing initiatives; and much more! TRANSPORTATION members All of these workers have one thing in common Road This dedicated team of hundreds of staff Air 315,000 members– they areall support members our membership. of the union. Unifor is Rail 315,000 workers in Canada and we are Marine ommunications SERVICES 39,000 Serices Health & social services growing every single day! 12% 85,700 Retail & wholesale % Hospitality & gaming COMMUNICATIONS 27 4 Welcome to Unifor Vehicle services Telecommunications Education Media Union & political Other services Total Unifor members 315,000 | 696 oal nions

5 | Unifor Local 2002 unifor.org

by the Numbers BREAKDOWN BY REGION ritis olumbia lberta Saskatcean MembersMembers byby RegionRegion (2017) anitoba ntario 315,000 uebec otal nior members e runsick 400 oa Scotia < % 696 2,883 Prince dard sland 1 ocal unions arainin units ld and abrador unaut and erritories TOTAL MEMBERS 315,000

ritis Prairies ntario uebec tlantic olumbia 28,300 40,900 162,800 51,400 31,200 9% 13% 52% 16% 10%

5 Welcome to Unifor Who We Are

Unifor is a strong and effective union striving to protect the economic rights of our members. We are committed to building the strongest and most relevant union to bargain on behalf of all members. We are dedicated to providing members with a decent standard of living while ensuring that dignity and respect is part of every workplace.

Unifor Local 2002 is part of the Aviation Sector of Unifor representing more than 14,000 members in all provinces and territories of Canada.

work at the ticket counters, provide check-in support, assist passengers with mobility and special needs, along with the boarding and deplaning of customers. Customer Relations (, ) Our members assist loyalty Members respond to customer inquiries on behalf of customers with the booking of various redemption Air Canada. Members review, sort, distribute customer rewards and provide customer service support to correspondence, authorize or amend reservations, and clients for their online bookings. Aeroplan is a coalition determine appropriate payment or compensation. loyalty program owned by Air Canada. Air Canada In-flight Crew Scheduling Our members manage and oversee the daily flight crew schedules for Air Canada’s flight attendants. Members provide effective and timely communication with In-Flight Crews ensuring all scheduling requirements AIR CANADA are met and any scheduled deviations are covered. (Canada) Our Union represents members who work Members analyze the operation 24 hours a day and across Canada, we represent three separate bargaining provide timely corrections as required for flight crew units at Air Canada: Customer Sales & Service, Inflight travel bookings, hotel and ground transportation. Crew Scheduling and Flight Operations Crew Scheduling. Air Canada Flight Operations – Crew Scheduling Air Canada Customer Sales & Service Agents Our members are responsible for monitoring daily and Air Canada Contact Centre future flight crew requirements for Air Canada’s pilots. Members book and provide support to customers with Members are in continuous communication with flight travel reservations, including rebooking, online support, crew members and liaise with a variety of operational special travel requests, members also monitor social offices to ensure all scheduling requirements are media channels. covered. Members also book pilot crew flight travel, Air Canada Customer Journey Management (CJM) hotels, and ground transportation as required. Members perform flight editing, book hotels, and ensure proactive customer recovery are in place during irregular operations. Air Canada Customer Sales & Service Agents Members provide customer sales and service at Airports in all major cities across Canada. Members

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AIR GEORGIAN (, ) Our members at (, , Calgary, and ) perform crew scheduling, flight dispatching, aircraft Local 2002 represents two bargaining units at maintenance, and clerical functions. Air Georgian Canadian North: operates routes throughout Ontario and into the United Aircraft Maintenance Engineers States on behalf of Air Canada. Our members are employed in Edmonton, Calgary, , and . Members work as aircraft maintenance engineers and apprentices who ensure aircraft safety standards. Customer Service Agents AIRPORT TERMINAL SERVICES (ATS) Our members serve as customer service agents at (Toronto and Calgary) Our members in Toronto airports and cargo offices in Ottawa, Edmonton, and Calgary operate with two separate collective Yellowknife, Iqaluit, and throughout other communities agreements, members provide Passenger Service, across Eastern and Western Arctic. Members Ramp, and Maintenance services as contract workers provide service to the traveling public and book travel for various airlines. Job functions include customer reservations. Members perform the weight and check-in, baggage handling, marshaling of aircraft, and balance for flight departures, load instruction, cargo, other related duties waybill and prepare flight manifests for shipments. CLS CATERING SERVICES LTD. A.S.PSECURITY SECURITY SERVICES SERVICES CLS CATERING SERVICES (Toronto) Our members at A.S.P perform security- (Vancouver) Our members work in-flight kitchens related functions at airport entrances throughout preparing in-flight meals and catering for airlines Toronto’s Pearson International Airport. Members RGB: 12 /operating 97 / 97 from Vancouver International Airport that provide terminal access control, door patrol, airside include Korean Airlines, , and . access, pass control. Members also work as Canine Members also prepare and package takeout food items security specialists responding to calls for explosive for the Starbucks coffee chain. CLS Catering Services detection and other related security concerns. Unifor is a joint venture of Cathay Pacific Airways Ltd.and represents Operational Support Representatives LSG Sky Chefs, the world’s largest airline caterer and (OSRs) who are the “first point of contact” for provider of integrated cuisine service solutions. passengers. OSR’s also provide passenger flow, queue management and access control into various areas of both terminals at Toronto Pearson International Airport. 2002

7 | Unifor Local 2002 Who We Are

EXPLOITS VALLEY AIR SERVICES (EVAS) GREATER TORONTO AIRPORTS AUTHORITY (Halifax and Gander) Our pilot members at EVAS (GTAA) Air Charters, operate as an Express Carrier on behalf (Toronto) Our members are responsible for the day to of Air Canada. EVAS operates scheduled passenger, day operations of Canada’s largest Airport (Toronto cargo and medivac flights throughout Newfoundland Pearson International Airport). Our members are & Labrador, , New Brunswick, and Prince employed in different areas of the airport, we represent Edward Island utilizing a fleet of Beechcraft aircraft. close to 300 different job classifications. Members work in the following divisions at the GTAA; Airside (apron, taxiways, and runways), Facilities (airport terminals and buildings), Airport Operations, Skilled Trades, and Professional & Support. Members work 24/7 (365) days a year ensuring the safety and (Northern Canada, Edmonton, Montreal, and Ottawa) security of all passengers, visitors, and employees at Our members are employed as customer service and Canada’s largest and busiest airport. ramp/cargo agents that work at airports, contact centres, and cargo warehouses, performing a variety of functions. Some of these functions include; airport ticket counters, processing of passengers at check-in, conduct load service duties, servicing of aircraft on the HILTON HOTEL ground and perform all warehouse related duties. (Saint John) Our members are responsible for many aspects of the hotel operations including engineering, front desk reception, housekeeping, kitchen functions, and banquets at the Saint John Hilton Hotel and Convention Center. (Edmonton, ) Our pilot members at Flair Airlines fly scheduled and charter flights throughout Canada and beyond. Flair Airlines Ltd. is a privately- owned Canadian charter airline which is headquartered in Edmonton, Alberta. Flair Airlines currently has a fleet of seven -400’s and recently introduced into their fleet the B737-800NG.

8 | Unifor Local 2002 Who We Are

JAZZ AVIATION L.P. JERVIS B WEBB AIRPORT SERVICES (Canada) Our union represents members across (Toronto) Members work as maintenance and baggage Canada in three separate bargaining units at system operators and are responsible to ensure Aviation Ltd. that the many kilometers of baggage belts are fully Customer and Aircraft Services operational at Toronto Pearson International Airport – Our Customer and Aircraft Service members provide Terminal One. Jervis B. Webb is a global company that customer service in many cities across Canada. designs, engineers, installs and supports integrated Members perform groundwork including customer material handling systems such as baggage handling service, ramp, tow-crew and station terminal operation systems, and conveyor systems. Jervis B. Webb is a control (STOC). subsidiary of Daifuku Company. Line Technical Services Our members perform line maintenance work for Jazz Aviation. Our members are responsible to ensure that aircraft are maintained in accordance with Company and regulations. Crew Schedulers (Toronto, Montreal, , and Vancouver) Our Members assign flying schedules to both pilot and flight members are pilots who work on a contract basis for attendants’ crews for Jazz Aviation flights. Members Federal Express (FedEx) moving cargo across Canada. monitor crew movements on a daily basis and reroute Our pilots fly Boeing B757s, Caravans, and ATRs. crews as needed based on operational requirements. Morningstar Air Express is an industry-leading provider Jazz is a Canadian based at Halifax of specialized air cargo services across Canada. Stanfield International Airport and is a wholly-owned subsidiary of .

NASITTUQ (Alert, Ellesmere Island and ) Our members JA divisionS ofJ JAZZ TECHNICAL SERVICES (JTS) provide site-support services, food services, airfield (Halifax) Our technical service members are employed operations, program management, and logistical and in Halifax performing heavy aircraft maintenance, administrative support to the Canadian Government members provide maintenance, repair, and overhaul for the maintenance and operation of Canadian (MRO) of aircraft to third parties including Jazz Forces Station (CFS) Alert. CFS Alert is a military Aviation and Air Georgian. Jazz Technical Services/JTS station located in Nunavut on the north-eastern tip of is a division of Jazz Aviation L.P. Ellesmere Island, Nunavut and is located approximately 817 km from the North Pole.

9 | Unifor Local 2002 Who We Are

ORNGE (Ontario) Our members are paramedics responsible (Toronto) Our members work at Toronto’s Billy Bishop for patient care and medical transfers. Ornge operates City Airport we represent three different bargaining the largest and most sophisticated program of aero- units at Porter Airlines. medical transport in North America. Members provide Customer Service Representatives / care to patients in both fixed-wing aircraft and ground Customer Service Ambassadors ambulances. Our members provide customer service to the traveling public, checking-in passengers and baggage, assisting passengers with special needs and performing aircraft security checks as required. Our members act as Welcome Ambassadors for arriving passengers at Billy Bishop Airport (YTZ). (Montreal) Our members are pilots flying for Ramp Attendants ’s largest independent airline operating from Our members perform ground handling functions Saint-Hubert Airport, in Longueil, Quebec. Pascan including marshaling of aircraft, loading of passenger Aviation operates scheduled services within Quebec, baggage, cargo provide lavatory service, and aircraft Newfoundland, and Labrador. Pascan also provides towing for all Porter flights arriving and departing aircraft charter services throughout the region. Toronto Island. Facilities Cleaners/Groomers Our members are responsible for the general cleaning and upkeep of Porter Aircraft as well as the maintaining of the terminal building at the Billy Bishop City Airport, in Toronto.

(Winnipeg) Flight Attendants at Perimeter are 2757 Cool Gray 11 Cool Gray 9 responsible for ensuring passengers’ safety and comfort at times. Duties include ensuring emergency equipment is working, the aircraft cabin is clean, and adequate supply of food and beverage is boarded on the aircraft. Perimeter provides scheduled passenger, charter, and (Rouyn-Noranda, Quebec) Our members include medevac service to remote communities throughout nurses, pilots, maintenance technicians, and ground and Northwestern Ontario. personnel servicing primarily Northern Quebec. Propair is the leading provider of air taxi and aeromedical evacuations in parts of Quebec, Ontario, and areas of the northeast . The company is also a leader in charter transportation for passengers and air cargo throughout North America.

10 | Unifor Local 2002 Who We Are

SWISSPORT WORLDWIDE FLIGHT SERVICES (Toronto, Montreal, , Vancouver) Unifor (Montreal, Toronto) Our members perform cargo and Local 2002 represents four separate bargaining units warehouse work for various airlines at Toronto Pearson and members provide passenger ground handling International and Montreal’s Pierre Elliott Trudeau services. Swissport also provides passenger and Airport. Worldwide Flight Services is one of the world’s ground services to chartered and scheduled airlines. leading providers of ground handling services, serving Passenger Service & ACAP Agents over 300 airlines at airports on five continents. Our Passenger Service and ACAP members process passengers and baggage at check-in, perform gate related duties, attend to passengers with special needs, perform weight and balance and baggage tracing. Members also operate surreys throughout the terminal which includes assisting passengers on and off the surrey. Lounge Agents Our members deliver a welcoming environment for Lounge guests, anticipate passenger’s needs, and assist customers as needed. Cabin Grooming Agents Our members perform cleaning of aircraft interiors, loads and unload baggage, cargo, and mail. Services water and lavatory systems of aircraft, operate equipment and vehicles. Ramp Agents Our members are responsible for the ground handling of various airlines including marshaling of aircraft, baggage handling, lavatory servicing, aircraft towing and troubleshooting of ramp issues.

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11 | Unifor Local 2002 Stay in the Know

Getting involved in your union is great way to meet other sisters and brothers, learn new skills, attend union meetings, and take action on important issues affecting your workplace and community. Get involved, get inspired. You are the Union and the Union is You!

LGBTQ: EQUALITY & EQUITY he GAVEL Unifor is committed to representing all members Getting to Know Your Local Created by Luis Prado Luis by Created A PUBLICATION BY UNIFOR LOCALProject 2002Noun the from ISSUE 1

nifor Local 2002 is pleased to re-introduce a quarterly online grievance publication called The GAVEL. This newsletter is a platform for sharing and bringing you information about labour and employment issues that impact our workplaces. U elcome to Getting to Know Your Local, a Unifor Local 2002 newsletter dedicated to bringing The newsletter will feature a wide range of topics from basic grievances, arbitration processes, and other labour issues to Wyou information about our Local and our members. name just a few. The focus is directed towards YOU: the member.

Knowledge is power and we hope you find this material informative and insightful.

CANADIAN NORTH - CUSTOMER SERVICE Local 2002, represents the members of the Customer JAZZ CUSTOMER AND AIRCRAFT SERVICE AGENTS Grievance versus a Workplace Complaint? Service, Cargo and Hub Airport Operations. Members Jazz Aviation Ltd. Customer and Aircraft Service Agents: work at airports and cargo offices in Edmonton, Ottawa A grievance is a formal complaint initiated by the union when there is a violation of the Collective Agreement. Your Local 2002 represents members across Canada in three and both the Eastern and Western Arctic. The duties Collective Agreement is a written contract between the Company and Union and has been negotiated by Bargaining different bargaining units at Jazz; Customer and Ramp nifor Local 2002 LGBTQ Mission Statement: To make performed include the processing of passengers, Committees. When a grievance is filed, we are challenging the Company for not fulfilling its responsibilities under the everyone feel accepted, respected and safe by educating Services, Crew Schedulers and Maintenance. We are also reviewed a three-year strategic plan based on those computing fares, baggage handling, weight and balance, agreement. Grievances must be managed with care, attention, and in the strictest of confidence. Uand creating bridges for equality and equity. highlighting the Customer Service & Aircraft Service recommendations. flight load forms, waybills and manifests for shipment members at Jazz Ltd. Jazz is the largest regional airline Unifor Local 2002 LGBTQ committee held their first meeting of cargo. We represent approximately 140 members at Kevork Vahedjian was selected by his peers as committee chair in Canada and is under contract to Air Canada using on November 29, 2017 at the Local’s Headquarters in District 226 and they have been Unifor members since Toronto. Local 2002 President, Euila Leonard welcomed and and will be the primary contact for the Unifor 2002 LGBTQ. The the brand name Jazz Air. Our Customer and Aircraft committee is currently working on a communication strategy 2002. congratulated the committee for coming together for their first Service members perform the following functions: meeting. and will share once established. The local will also have a link for members to sign up to send / receive e-mail and also potentially customer service, ramp, tow-crew, crew-van drivers, Terminology Unifor Local 2002 LGBTQ Mission Statement join this committee in the future. load planning, and station terminal operation control To make everyone feel accepted, respected and safe by (STOC). We represent approximately 1,000 members in

Created by Gregor Cresnar Arbitraryfrom the Noun Project Hearsay Evidence educating and creating bridges for equality and equity. Unifor is committed to representing all members, which includes 44 bases, across the country. Our Local has been proudly creating safe and fair workplaces for lesbian, gay, bisexual, trans Something that is determined by Information heard through other Is first-hand information that representing Jazz CSA/ACS members for more than a Kellie Scanlan – Unifor National liaison and proud LGBTQ and queer (LGBTQ) union members. judgment or whim and not for any people; something heard, but not would be admissible at a hearing. decade, and just recently, Jazz CSA/ACS members ratified specific reason or rule. An arbitrary known to be a fact. member – joined the session and gave a presentation on the We are proud of the work we do to confront homophobia and a new five-year Collective Agreement. decision is made without reason or recommendations put forward by the National Pride Committee at Canada Council held in August 2017. The committee transphobia in the workplace. Unifor advocates for the Pride without due consideration to facts. community in Canada. Unifor actively participates in Pride parades and holds national Pride conferences.

Subscribe to UNIFOR LOCAL 2002 · The GAVEL · ISSUE 1 · FEBRUARY, 2018 e-news @ unifor2002.org @unifor2002 Facebook unifor2002.org unifor2002 Instagram unifor2002 Unifor 2002 | Canada Tel/Tél: 905.678.1551 | 1.888.226.8885 7015 Tranmere• Fax/Téléc: Drive, 905.678.0100 Unit 5 Mississauga, | 1.866.635.5956 ON L5S •1M2 unifor2002.org

ELECTRONIC NEWS (E-NEWS) You can find more information about the latest news, campaigns, and events on our local website. Please ensure that you subscribe to Unifor 2002 e-news at unifor2002.org.

WEBSITE & SOCIAL MEDIA For instant updates, please visit the Unifor Local 2002 website. You can also follow us on our social media platforms: Facebook, Instagram, and Twitter.

www. facebook.com/ twitter.com/ instagram.com/ unifor2002.org unifor2002 unifor2002 unifor2002

12 | Unifor Local 2002 Local Leadership: Who Represents You

Your Local 2002 Leadership

Euila Leonard President Local 2002 The President oversees the affairs of the Local on behalf of all members. The President is responsible for negotiating collective agreements and enforcing the National Constitution and the bylaws of Local 2002. The President also presides over all meetings, including Local conventions, special meetings, and the Executive Board.

Wade Ireland Secretary-Treasurer The Secretary-Treasurer is responsible for ensuring that all funds and income of the Local Union received are promptly deposited in the name of the Local Union in a chartered bank and/or credit union. The Secretary-Treasurer completes a financial statement for the fiscal year and is also responsible for daily operation of Local 2002.

Unifor Local 2002 Executive Board Executive Board members have the responsibility and duty to advance and protect the interests of the entire membership. There are twelve elected officers that serve on the Executive Board. There are non- elected leaders that attend executive board meetings, and have a voice but, are not eligible to vote. Non elected leaders include Assistants to the Local President (3) and the Board of Trustees, Chairperson (1).

• President of Local 2002 • Secretary-Treasurer of Local 2002 • Vice Presidents – seven (regional VPs: Atlantic, Eastern, Central Western and Pacific. Jazz VPs: Jazz CSA/ACS and Jazz Technical) • Three Representatives – (1 Greater Toronto Airport Authority, 1 East non-Air Canada/Jazz, 1 West non-Air Canada/Jazz)

For more information about the governance of your union, its code of ethics and democratic practices and the procedures of various committees and councils, please refer to the Unifor constitution and bylaws online at: www.unifor2002.org.

13 | Unifor Local 2002 Unifor Policies

HARASSMENT IN THE WORKPLACE

Harassment is not a joke. It is cruel and Racial harassment is any action, whether verbal or destructive behaviour against others that can have physical that expresses or promotes racial hatred devastating effects. Harassment, by co-workers in in the workplace such as racial slurs, written particular, is contrary to our basic union principles or visually offensive actions, and jokes or other of solidarity and equality. unwanted comments or acts.

It is an expression of perceived power and Harassment based on religion includes defamation superiority by the harasser(s) over another person, of religious imagery, mockery of religious based on their: sex, race, creed, colour, religion, practices, customs or religious wear, etc. It may ethnic origin, place of origin, sexual orientation, involve singling out a person or a group for political affiliation, gender identity, gender mistreatment based on their actual or perceived expression, marital status, family status, disability, religion. language, age, conviction for which a pardon has been granted, social and economic class, activism Bullying and personal harassment are deliberate and participation in the union. actions such as offensive, malicious and/or cruel behaviour with the aim to humiliate, intimidate, Harassment on any of these grounds can be made undermine, or destroy the character or confidence the basis of a complaint to most provincial and of an individual or group of individuals, which federal human rights commissions. may include teasing, ridicule, mobbing, repeating gossip or any other act or words that could Harassment can be defined as any unwelcome psychologically hurt or isolate a member from action by any person, in particular, by other members, clients or peers. The policy management, customer, client and\or co-worker, includes any member in any type of relationship whether verbal or physical, on a single or repeated for example, domestic, intimate, common law basis, which humiliates, insults or degrades. partnerships.

“Unwelcome” in this context means any actions By pitting certain groups of workers, such as which the harasser knows, or ought reasonably women or workers of colour, against others, to know, are not wanted by the victim of the harassment creates a climate of intolerance and harassment. division among the membership. By eroding our unity and strength, it can weaken our effectiveness Sexual harassment is any unwanted attention of a at the bargaining table or on a picket line. sexual nature, such as remarks about appearance or personal life, offensive written or visual actions, It is the responsibility of management to ensure like graffiti or degrading pictures, physical contact that the workplace is free of harassment. But of any kind, or sexual demands. just leaving the issue up to management is not

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14 | Unifor Local 2002 Unifor Policies

good enough. Many of our employers still do not incident(s) to the attention of the top local union have harassment policies and processes to deal leadership. with complaints. If that is the case, we urge all locals to use the following procedure set out in The local union president and the unit chairperson this policy. Further, we strongly recommend that must contact the UNIFOR national representative, locals negotiate in their collective agreement the and if necessary, they will meet with a senior UNIFOR Harassment in the Workplace policy company representative(s) to carry out an including the joint procedure. investigation. The issue must be handled with confidentiality, and is to be resolved within Our goal as a union must be to help create a 10 working days of notifying the unit chairperson workplace environment free of harassment. That and local union president. An extension to the means not only dealing with complaints when ten day time limit may be granted with written they arise, but also watching for instances of request to the National President’s office. harassment and confronting the source. The national representative must notify the The role of local union is crucial in combating UNIFOR national human rights department about harassment. If a worker believes that he or she the complaint and its resolution. is being harassed at work and wants help, the incident must be brought to the immediate Any resolution of harassment complaint must attention of the unit chairperson and the local reflect the serious nature of such acts, and send a union president. clear signal that they will not be tolerated.

The experience of harassment can be All of us, as union members must challenge overwhelming for the victim. People often react harassment whenever it occurs. We must ensure with shock, humiliation and intense anger. that the dignity of our brothers and sisters is not Therefore, the victim of harassment may not threatened by harassment. always feel comfortable going through the normal channels for resolving such a problem.

Because of the sensitive and personal nature of harassment complaints, especially racial and sexual harassment; the victim may prefer initially to seek other assistance. This could be any local union elected person or official, including a workplace women’s advocate, member of the women’s committee, human rights committee and employment equity committee. This person could assist the harassment victim in bringing the

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15 | Unifor Local 2002 Unifor Policies

POLICY ON HUMAN RIGHTS, WORKERS’ RIGHTS

Trade unionists believe in human rights and build a world that is more true to our core values workers’ rights for all, not just for some. We of social and economic justice. believe that across this wide world each human life is of equal value. We believe that decent Unifor is in a unique position to challenge jobs, a steady income, housing and food security, inequality, to demand redress for past wrongs, and safety, dignity and self-determination are basic to push forward to a better future. We have the needs and basic rights. We know that without tools, we have the people power, and we have the collective rights and collective action, individual democratic structures in place. rights are fragile and we cannot build or sustain strong caring communities. When we organize low-wage workers and negotiate decent, well-paid jobs with benefits we The world we live in, and the workplaces where are advancing human rights. When we bargain we labour, do not reflect these core values. We for better wages, job security and better benefits, live in a world where each human life is not valued and we negotiate fair pay scales and seniority equally – where differences in class, race, gender, provisions that limit the employer’s ability to sexuality, disability, language, religion, identity, and discriminate, we are advancing human rights. age directly, and unfairly, translate into differences When we enforce our collective agreements in access to jobs, income, housing and food, through the grievance procedure, harassment safety and security - a world where some groups policies, and workplace action, we are advancing are advantaged at the expense of other groups. human rights. Bread and butter issues that The world we live in today bears the markings of make real differences in the lives of all workers colonialism, genocide, the slave trade, policies are especially important in the lives of women, of institutionalization, direct discrimination and workers of colour, Aboriginal workers, workers segregation. with disabilities, and lesbian, gay, bisexual and trans workers. The single greatest determining As workers we didn’t create injustice in society, factor in workplace equality is the presence of a but we inherited patterns of discrimination that union. This is true at the individual level and at the persist and pollute our thinking. Divisions created broader, societal level. The evidence is in: there is in the past continue to be the tools of exploitation greater economic and social equality in countries most often used by employers (and their friends with higher rates of unionization. in government) to create pools of cheap labour and to keep workers divided. These divisions We often hear “Workers’ rights are human rights”, often intensify during hard economic times – and and we also hear “human rights are workers’ can result in workers turning against one another rights”. Both are true – a broad gain for workers instead of building the strong alliances that we so can have specific and important consequences for desperately need if we are to take on injustice and members of equity-seeking groups. Likewise, a

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win for an equity group nearly always strengthens of living for the working poor in Canada – by the rights of all workers, whether that’s far the majority of whom are women, people of negotiating access to job training, extending family colour, Aboriginal people, people with disabilities, care leave provisions, creating meaningful support new immigrants, and youth. We have taken on for workers with disabilities, flexible holiday some formidable fights around pay equity, but schedules, or ergonomic changes that reduce we have yet to capture the full benefit of the physical workplace strain and risk of injury. legislation and millions of dollars owed to working women today remains uncollected. Beyond the bargaining table, Unifor is proud of the role we have played in campaigning for social As a union we have made a commitment to programs and legislative equality. We have been a building human rights into our structure. key part in campaigns for extended paid maternity and parental leave, equal marriage, a national We are committed to further strengthening child care program, fair immigration policies, and broadening our own skills, abilities and the right to self-determination for Aboriginal commitment to human rights issues. Our peoples, the legislated right to accommodation leadership participate in mandatory 40-hour for people with disabilities, employment equity Human Rights training, and along with our and pay equity legislation, and so much more. activists, attend Unifor workshops, conferences We have formed strong partnerships with social and courses on equality issues. We are proud of action and community groups demanding the programs we have developed for workers of social and economic justice, joining campaigns, diversity, LGBT members and women (courses lobbying efforts and direct action demanding designed to increase full participation by all in the meaningful, progressive change from all levels overall life of the union). To truly ensure that our of government. At the same time, we recognize union leadership at all levels of decision-making that the road is long. Gains that we have made reflects the full diversity of our membership (from are under attack, and in some areas we have stewards, to health and safety reps, to local union lost ground. Governments and corporations are Presidents) more active steps need to be taken. It still winning their fear-mongering campaigns is time to share power and to open ourselves up to about employment equity – legislation that can new models of leadership. actually ensure qualified workers can get access to jobs, and legislation that gives unions a critical Our Community Chapters create a new form tool to take on management rights and build of union membership that will reach groups of a more united working class. We have joined workers that are generally excluded from union campaigns that have forced governments in many membership. Temporary workers, precarious jurisdictions to raise the minimum wage, and we workers, the majority of whom are people are committed to continuing this fight. Raising the of colour, women, people with disabilities, minimum wage to a living wage is the single-most immigrants, people whose first language is other important measure that would raise the standard than English or French, Aboriginal peoples, and/

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or those whose international credentials are not In many ways everything we do as a union recognized in Canada. requires a human rights lens – from bargaining, to grievance handling, to campaigns. We are ALL We can build on the advances we have made on involved in human rights issues because it must human rights issues. We can take our cues from be the daily work of the union. At the same time, those who have opted to do the right thing, not specific responsibility is given to our local union the politically expedient thing. We can expand human rights standing committees and to our on our efforts to run meetings and campaigns in regional equity committees – this ensures that the many languages of our members. We can leadership on human rights issues is prioritized be motivated by the courage of the women in and directed by people who come from equity- our union who take on not only sexist employers seeking groups. and lawmakers, but also some of their union brothers. We can draw on the knowledge of our Unions are an incredibly important vehicle for members - immigrants, refugees and temporary human rights. We will use our collective power migrant workers - many of whom were engaged to bring about positive change. While our record in workplace struggles in their own countries. We isn’t perfect, the labour movement continues to can be inspired by the gains of LGBTQ members, be critical to moving forward on human rights who have countered hostility and isolation by struggles. As we continue to build Unifor, we building vibrant communities. We can learn from bring forward the best of our histories, our most workers with disabilities who don’t stop at seeking inclusive practices, and the momentum of change accommodation but also demand full accessibility, to ensure that human rights continue to be equal opportunity and mutual respect. prioritized as workers’ rights.

Please visit unifor2002.org for the following policies: Policy on Gender Based Violence Policy on Gender Equality Policy on LGBTQ Issues Policy on Racial Justice

Created by Nikita Tcherednikov from the Noun Project

2002

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