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DABUR, BSE Scrip Code- 500096 Ref: SEC/SE/2020-21 Date: 05.08.2020 s ^ ^<» ^< Scrip Symbol: NSE - DABUR, BSE Scrip Code- 500096 Corporate Relation Department National Stock Exchange of India Ltd. India Ltd. BSE Ltd. Exchange Plaza, 5th Floor Phiroze Jeejeebhoy Towers Plot No. C/l, G Block Dalal Street, Bandra - Kurla Complex Mum bai-400 001. Bandra (E) Mumbai-400051. Sub: Submission of Annual Report 2019-20 (including Notice of 45th Annual General Meeting) and Business Responsibility Report 2019-20 Dear Sir, This is further to our letter dated 30t July, 2020 wherein it was informed that the Annual General Meeting (AGM) of the Company is scheduled to be held on 3rd September, 2020. In terms of Regulation 34 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are submitting herewith Annual Report of the Company including the Business Responsibility Report for the financial year 2019-20 and the Notice of AGM. The Annual Report for the financial year 2019-20 including Notice of AGM is being sent to the shareholders electronically who have registered their email IDs. The same is also available on the Company's website at www.dabur.com. Brief details of AGM are as under: Date & Time 3rd September, 2020; 3.00 p.m. 1ST Mode Video Conference / Other Audio-Visual Means Cut-off date 27th August, 2020 e-voting start date & time 31st August, 2020, 9.00 a.m. 1ST e-voting end date & time 2nd September, 2020, 5.00 p.m. 1ST Website for e-voting https://evotinR.karvy.*cbm/ Website for attending the AGM https://emeetings.kfintech.com/ Thanking you. Yours faithfully For DABUR INDIA LIMITED (A Jai \ E V P (FiHance) & Company Secretary ^ DABUR INDIA LIMFTED, Punjabi Bhawan. 10, Rouse Avenue, New Delhl-110 002. Tel.: +91 11 71206000 Fax: +91 11 23222051 Regd. Office: 8/3. AsafAII Road, New.Delhl -110 002 (India) PAN: AAACD0474C, CIN: L24230DL1975PLC007908, Email: [email protected], Webslte: www.dabur.com Where Nature meets Science Dabur India Limited Integrated Annual Report 2019-20 ABOUT THE REPORT Dabur India Limited is pleased to present its Annual Report 2019-20, with adoption of integrated reporting framework as laid out by the International Integrated Reporting Council (IIRC). With this, we continue to move forward on our journey focussed on creating value for all our stakeholders. Reporting scope and period Forward-looking statements The Annual Report covers information on business Some information in this report may contain operations of Dabur India Limited, aptly disclosed through forward-looking statements which include statements six capitals as defined by International Integrated Reporting regarding Company’s expected financial position and Council (IIRC). All the six capitals cover information on results of operations, business plans and prospects etc. India and overseas operations. The Integrated Report and are generally identified by forward-looking words considers the primary reporting period as April 01, 2019 such as “believe,” “plan,” “anticipate,” “continue,” to March 31, 2020. However, some of the sections of the “estimate,” “expect,” “may,” “will” or other similar words. report represent facts and figures of previous years to Forward-looking statements are dependent on assumptions provide a comprehensive view to the stakeholders. or basis underlying such statements. We have chosen these assumptions or basis in good faith, and we believe that they Reporting framework are reasonable in all material respects. The Annual Report follows the International Framework as developed by IIRC (www.integratedreporting.org) and However, we caution that actual results, performances should be read in conjunction with the financial statements or achievements could differ materially from those included herein and the notes thereto. The financial expressed or implied in such forward-looking statements. and statutory data presented is in accordance with the We undertake no obligation to update or revise any requirements of the Companies Act, 2013 (including the forward-looking statement, whether as a result of new rules made thereunder), Indian Accounting Standards, the information, future events, or otherwise. Securities and Exchange Board of India (Listing Obligations Assurance and Disclosure Requirements) Regulations, 2015 and the To ensure the integrity of facts and information, the Board applicable laws. of Directors and management have reviewed the Report Key Company information and have carried out the independent assurance on Dabur India Limited sustainability disclosures presented in the report. ISIN: INE016A01026 The statutory auditors, Walker Chandiok & Co LLP, Chartered Accountants have provided assurance on the BSE Code: 500096 financial statements and the ‘Independent Auditor’s Report’ NSE Code: DABUR has been duly incorporated as a part of this report. CIN: L24230DL1975PLC007908 This Report is also available online on www.dabur.com INSIDE THE REPORT 1 2 Corporate Overview Board & Management 02 Where Nature meets Science Reports 04 Our Vision & Mission 108 Management Discussion & Analysis 05 Corporate Information 134 Report on Corporate 06 Dabur At A Glance Governance 09 10-Year Highlights 160 Directors’ Report 10 About Dabur 12 Our Manufacturing Footprint 14 Our Power Brand Strategy 24 Innovation @ Dabur 3 38 Fighting the COVID Pandemic 48 #VocalForLocal Financial Statements 50 Chairman’s Message 193 Standalone Financial 52 Q&A with CEO Statements 54 Stakeholder Engagement 265 Consolidated Financial 58 Risk Management & Opportunity Statements 68 Financial Capital 72 Manufactured Capital 76 Human Capital 345 Notice of Annual General Meeting 82 Natural Capital 88 Social & Relationship Capital 104 Intellectual Capital Corporate Board & Financial 2 Dabur India Limited Annual Report 2019-20 Overview Management Reports Statements 3 Where Nature meets Science The combination of traditional Ayurvedic knowledge and modern-day science defines Dabur in its true sense. Representing the knowledge base relating to medicinal herbs, health and cure, Ayurveda is the greatest source of age-old wisdom. Modern-day science on the other hand not just helps validate the benefits of Ayurveda but also helps to offer these traditional benefits in ready-to-use and contemporary formats. Dedicated to the Health and Well-Being of our consumers using the Science of Ayurveda, Dabur has been marrying this age-old traditional wisdom with modern-day Science for the past over 136 years to bring highly effective and efficacious products to meet the daily Health Care and Personal Care needs of our consumers. Corporate Board & Financial 2 Dabur India Limited Annual Report 2019-20 Overview Management Reports Statements 3 Committed to delivering time-tested and quality-proven products, Dabur is trusted by generations. Evoking a sense of wellness and trust in the minds of our consumers, Dabur is today not just the original custodian but also the modern face of Ayurveda, an enterprise where Nature meets Science! Corporate Board & Financial 4 Dabur India Limited Annual Report 2019-20 Overview Management Reports Statements 5 OUR VISION & MISSION Our Vision Our Mission “Dedicated to the Health & Well-Being “Contemporise Ayurveda and make it of every Household” relevant for the new generation” Our Principles Ownership Team Work This is our Company and we accept personal We work together on the principle of mutual trust and responsibility and accountability to meet transparency in a boundary-less organisation. We are business needs. intellectually honest in advocating proposals, including recognising risks. Passion for Winning We all are leaders in our area of responsibilities Innovation with a deep commitment to deliver results. We are Continuous innovation in products and processes is the determined to be the best at doing what matters basis of our success. the most. Integrity People Development We are committed to the achievement of business People are our most important asset. We add value success with integrity. We are honest with consumers, through result-driven training, while encouraging and with business partners and with each other. rewarding excellence. Consumer Focus We have superior understanding of consumer needs and develop products to fulfil them. Corporate Board & Financial 4 Dabur India Limited Annual Report 2019-20 Overview Management Reports Statements 5 CorporatE INFORMATION Board of Directors Bankers Mr. Amit Burman, Chairman State Bank of India Mr. Mohit Burman, Vice Chairman Punjab National Bank Mr. Aditya Burman, Director Standard Chartered Bank Dr. Ajay Dua, Director The Hongkong & Shanghai Banking Corporation Ltd. Mr. Ajit Mohan Sharan, Director Citibank N.A. Mrs. Falguni Nayar, Director HDFC Bank Ltd. Mr. Mohit Malhotra, Whole-Time Director & CEO ICICI Bank Ltd. Mr. P. D. Narang, Whole-Time Director Bank of Nova Scotia Mr. P. N. Vijay, Director IDBI Bank Ltd. Mr. R. C. Bhargava, Director Corporate Office Dr. S. Narayan, Director Dabur India Limited Dabur Corporate Office, Kaushambi, Mr. Saket Burman, Director Sahibabad, Ghaziabad-201010 (U.P.), Mr. Sanjay Kumar Bhattacharyya, Director India Tel.: 0120-3962100 EVP (Finance) & Company Secretary Fax: 0120-4374929 Mr. A. K. Jain Website: www.dabur.com Email: [email protected] Auditors Email for investors: [email protected] Walker Chandiok & Co. LLP Registered Office Internal Auditors 8/3, Asaf Ali Road, New Delhi-110002, India Pricewaterhouse Coopers Pvt. Ltd. Tel.: 011-23253488 Corporate Board & Financial 6 Dabur India Limited Annual Report 2019-20 Overview Management Reports Statements 7 DabUR
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