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Heaton’s and Heatons North, Heatons South, Reddish North and Reddish South

Improving Homes Transforming lives Improving the Environment Building new homes Community Centre Committee is going from Following an increase in anti-social behaviour Over the last twelve months strength to strength and has overseen the completion of the being reported on Woodhall Crescent, South improvement works (which included new windows) funded Reddish, over the Summer months, we have the Viaduct Housing by a successful lottery grant. The centre has been visited by installed CCTV equipment to capture any Partnership has been busy over 300 people in the last 12 months and has supported further incidents to help take enforcement delivering 217 new homes people to become a member of a social group; take up a action. Intensive tenancy support was also and over the coming year hobby; engage in regular exercise and to volunteer. provided to help vulnerable tenants. This has it is anticipated that 238 resulted in a reduction of reports of anti-social Every winter, we deliver a programme of Winter Welfare Visits behaviour. This location has also been the properties will be completed. to older and more vulnerable people living in our properties. focus of community development work. This year 500 custmers will be visited to enable staff to Residents have responded to a perception provide advice and assistance on keeping warm, eating well study which identified their key concerns and Work is underway on a etc. We are also able to make referrals for equipment and are being supported to set up a community group and Neighbourhood Watch scheme, conversion project on Lea adaptations and to other agencies such as Age UK, the NHS and Greater Fire Service. to encourage the reporting of any incidents Road in Heaton Moor. and strengthen relationships between the Ten new flats for shared Our customer roadshow ran during October and November. community and the Police. Newsletters have ownership will be available for During this time staff were out in our communities speaking been sent to customers to update them on to customers about Universal Credit and identifying this pro-active approach and we have seen a sale in the summer. those that may need some support with their switch to reduction in unacceptable behaviour. Universal Credit. Further help and advice is available at www.stockporthomes.org We have installed metal fencing and a “chicane” on a footpath at Cabot Place on the Young People Coronation Street Estate to prevent off road Youth Network are to work with young bikes using the footpath as a cut through. people from Heaton Norris on a social action project. It will include how to develop a social enterprise and using digital In October 2017 Neighbourhood Investment technologies on issues important to their local community. funding was used to improve the rear communal areas at Spa Close, . Towards the end of 2018 work Health This included removal of the tarmac footpaths is expected to start on site We are involved with the strategic steering group ‘Team and installation of rotary dryers. on a development of 11 flats around the Heaton’s’ which is designed to bridge the gap for shared ownership at York between primary health care services and opportunities to We continue to work with the local community refer into voluntary sector groups and organisations. It is and partners to address anti-social House, Heaton Moor Rd. aimed to increase social prescribing in GP practices to reduce behaviour and environmental nuisance. Key The York pressure on NHS services in the borough. achievements delivered in our Anti-Social House will be refurbished We are supporting this approach to ensure it is successfully Behaviour Strategy over the last year include: to provide five flats and an adopted elsewhere in the borough. • Effective use of Community Protection Notices (CPNs) on behalf of the Council additional six new build flats SHG has delivered a 10 week Health and Wellbeing resulting in 36 being served and just nine will be constructed within the programme started in October 2018, working with customers cases being prosecuted for non-compliance. grounds. to improve their confidence and ability to deal with stress and • Ongoing high performance of the ASB Team anxiety. resulting in 99.43 per cent of cases being resolved in an average of 69 days whilst Employment achieving satisfaction of 98.61 per cent with Over the last year SHG and the outcome of the case. partners have assisted 225 • Delivering services to other organisations people into employment. generating income in 2017/18 for Activities included: reinvestment in to the ASB Service. • A new Employment Support drop-in at The introduction of an apprentice ASB Case Cornerstone 10am - 3pm every Thursday. Support officer to support delivery of the expanding noise and CCTV services, The Viaduct Housing A number of sector based training programmes have recently so that demand for installations can Partnership is investigating taken place or are due to take place in the near future be met and cases continue to have including: swift evidence gathered. the potential to develop a • Hospitality with McDonalds (5 people have secured small plot of grazing land at employment) Tarvin Avenue for affordable • Customer Service (specifically to recruit 5 customer service housing. Initial pre-application positions within Carecall at Homes) advice is awaited. • Care – working with key Care and Support Agencies across the borough with guaranteed interviews (due to complete at the end of 2018). Place based working has been extended from to include the rest of the Heatons and Tame Valley. Working closely with the Police, Children’s Services, School Workers, Targeted Prevention Alliance and Pennine Care the aim is to work proactively and creatively with residents / families who need support.