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Aid Telecommunications Strategy for the Future

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Aid Telecommunications Strategy for the Future AID TELECOMMUNICATIONS NICATIONS AUTOMATION USERSDATA PROCESSING STRATEGY FOR THE FUTURE M/SER/IRM, SEPTEMBER 1984 FINAl, REPORT PLAN AID TELE0MMUNICATIOU REQUIIUEMENTS AID TACTICAL (1905-1909) Bureau of Managenent Office of Information Resources Management Agenacy of inlernational Developmenk TABLE OF CONTENTS Page Ilumber Executive Summary I. Background and Introduction I-I II. Telecommunications Requirements 11-1 illI-I III. Technology Options IV-1 IV. Evaluation and Recommendations Appendix A -- Telecommunications Technology Assessment Appendix B -- Cable Link to State Appendix C -- lequirements Analysis Methodology Appendix D -- Cable Traffic Analysis Plan Appendix E -- AID Telecommunications Implementation Appendix F -- Text Traffic Analysis Appendix G -- Electronic Mail Appendix 1 -- AID Telecommunications System Budget i I N D E X OF E X II IB I TS Following Page Humber Exhibits ES-I ES-I Study Background ES-3 ES-2 Local Area Network ES-I ES-3 Benefits--Estimated Direct Cost Savings ES-I ES-4 Benetiis--Reallocatlon of Professional Time ES-I1 ES-5 Implementation Plan ES-l ES-6 AID Telecommuncations Component Milestones Summary ES-Il ES-7 AID Telecommunications System, Estimated Budget 1-5 1-1 Study Parameters and AID's "Space Futures' Scenario 11-3 11-1 AID/W'ls Existing TelecommnUnications Topology I1-5 11-2 AID's Communications Center Equipment (Building 11-5 11-3 Existing AID/W Telecommunications Hardware summary), March 1984 In the USAIDs 11-9 11-4 Existing Telecommunications Hardware (Shown by Priority 11-11 11-5 USAID Telecommunications Requirements Assigned by the User on a Scale o[ One to Five) lI-11 11-6 AID/W Telecommunications Requirements (Shown by the Priority Assigned by the User on a Scale of One to Five) 11-13 1I-7 USAID Needs to Access External Data Base it I N 1) E X 0 F E X II 1 B I T S (coitinued) Following Page Number Exhibits 11-8 Electronic Mail Components 11-17 (Shown by Priority Assigned by AID/W Offices on a Scale of One to Five, Grouped by Building) 11-9 Estimated Daily Data Traffic To/From AID Main 11-21 Computer, FY06 11-10 Estimated Daily Data Traffic, Pages Per Day, FY86 11-21 11-23 l1-l1 Estimated Daily AID Cable Traffic (Shown in Number of Pages) 11-24 11-12 Estimated Cable D)istributiol Within AID/W (Pages/Day), FY86 11-13 AID/W Document Traffic Patterns and Daily Page 11-26 Estimates, FY84 and FY06 11-14 Estimated Total AID/W Traffic, Pages/Day, FY06 11-27 (Cables, Text and Data) 11-28 11-15 International AID Traffic Eftimates, FY86 11-29 11-16 AID/W Staff by Building, FY86 11-17 AID/W Equipment Projections, FY86 11-30 11-30 11-18 USAID Staffing Level Projections, FY86 11-30 11-19 USAID Equipment Projections, FY86 iii 1 II I) E X 0 F E X II 1 B I T S (conltinUed) Following Page Humber Exhibits 111-I Capability of AID's Existiig Conmunications 111-4 Facilities to Meet AID's Telecommunicaions Requirements 111-6 111-2 Dlect Cost Savings 111-6 111-3 Benefits-Estimated Direct Cost Savings 111-6 111-4 TDY Cost Savings 111-6 111-5 Allocation of professional Time 111-6 111-6 BenefiLts--AlLocation of Professional Time 111-9 111-7 Local Area letwork Option II-11 111-0 PBX Optiun 111-13 111-9 Point-to-Point Option Iv 1 14 D E X 0 F E X II I B I T S (continued) Following Exhibits Page Number JV-l A Set of Five Major criteria for Selection of IV-6 Alternative Solutions for AID's Telecommunications System IV-2 Estimated Capabilities of Options to Meet User IV-9 Requ irements IV-3 Cost Comparison (Shown in Thousands of Dollars) IV-13 IV-4 Recommended AID/W network IV-13 IV-5 Recommended Overseas network IV-15 IV-6 AID Telecommunications System Implementation Plan IV-1S IV-7 Estimated Budget AID/W and Other Functions 1V-20 V I H D E X 0 F E X II 1 B 1 T S (continued) Following Page Number Exhibi ts C-2 C-I Requirements Analysis Methodology C-5 C-2 Number of Typewriters Per office (5-Building Scenario) C-5 C-3 Staffing Levels by Office/Building for AID/W FTE's (5-Building Scenario) D-2 D-I Cable Analysis Methodology cable D-3 D-2 Processing of an AID Incoming and Outgoing D-5 D-3 Daily incoming, OuLgoing, Comeback and Secondary Distribution of Cables to AID Offices and Buildings Measured In Pages o. cables D-5 D-4 Geographic Destination of Unclassified AID/W Cable Traffic Traffic D-5 D-5 Geographic origin of Unclassified AID/W cable Unclassified D-5 D-6 AID/W Estimated Daily Incoming/Outgoing Cable Traffic by Precedence indicator Measured in Number of Cables D-6 D-7 Estimated Number of copies Produced by an i incoming/Outgoing Unclass fied AID/W Cable Which D-6 D-8 Estimated Daily Summary by Time "erlod An Unclassified Cable Was Receive," or Transmitted D-6 D-9 Five Year Projected Daily Cable Traffic vi )EXEI 0 F E X If I I 1 T S (continued) Following Page number Exhibits F-3 F-I AID/W Data Collection Plan -- Text Traffic F-3 F-2 Proport!ons of information Exchange Between AID/W Offices In F-4 F-3 AID Text Document Distribution patterns as Shown and User/1RM Analyst Estimates -- Number of Pages Sent Received Daily -- Inter-Building Level Sent and F-4 F-4 Number of Pages Word Processed Documents Level Received Within AlD/W Daily at the InLer-Building F-4 F-5 AID Inter Office Mail Distribution Pattern Shown by Number of Pages Sent and Received Daily at the Inter- Building Level F-4 F-6 Intra-Building information Flow Within AID/W (Shown in Number/Pages Sent/Received Within Each Building and Between Buildings) F-6 F-7 Mail Traffic Analysis Methodology Rooms F-6 F-0 Current Incoming Text Flow Through AID/W Mail F-7 F-9 Estimated Average Daily Page Volume of inter-Office Mail Received by AID/W Offices (Grouped by Building) F-7 F-10 Peak Daily Mail Estimates Mail F-7 F-Il Five Year projected Daily Inter-Office vii EXECUTIVE SUIIMAIY a long-range telecomiimunica- This report presents the results of a study to develop the All) environment, inI- Lions plan for AID. Telecolnmulications, as broadly defined in data between and among automatic clude the electronic transmission of Information and anid microcomputers, as data processing equipment (ADP), word processors of all Lypes rul by the Departmeit of well as the DIplomatic Transmission Syste. or cable sysltem, State. system The purpose of the study was to examine the need for a new telecommmunications implementatloit of the recom­ for All) and Lo develop a five-year tactical plan to guide mended telecommunications strategy for AID/W and the USAI)s. 1. BACKGIOU111D established in the Exhibit ES-i summarizes the impetus, objectives and assumptions convergence of the Agency's con­ initial planning for this study which emerged from the the advent of new, tinuing development of its Information processing capabilities and more "user-frienmdly" communications technologies. of the existing AID's increasing familiarity with the communications potenitial of an integrated equipment base has spurred user interest In the development components of AID's telecommunications system to unify the diverse technology existing conficuraLion, both in AID/W and the USAIDs. large demand This user interest has been highlighted by the increasingly from the user commumity. (both AID/W and USAI)s) for telecomnmunicaLions or data connections t:o allow them to "dial-up" other users, computers, bases. AID's decision to Three Department of State initiatives have helped trigger develop a telecommunications plan: Exchaiige ([BX) to re- The decision by State to purchase a Priva-e Branch will also serve All) and has place the existing telephone system. The 'IX system. the potential to be the backbone of a telecommuncaions -.1­ EXItlBIT ES-1 STUDY BACKGROUND IMPETUS OBJECTIVES ASSUMPTIONS CONTINUATION OF AID IDENTIFY USER REQUIREMENTS * MAXIMIZE PRESENT INVESTMENTS AUTOMATION INITIAIIVES * USEII BEOUESTS * ASSESS TECIINOLOGIES o USE SlAIE FACILIlIES 17t * EXIERNAL DEVELOPMENTS DEVELOP OPTIONS * FIVE-BUILDING SCENAIUO - SATE'S PBX COMMITMENT * MAKE RECOMMENDATION - CABLE IMPROVEMENTS - IIIGII SPEED NETWORK * PREPAIIE PLAN AND BUDGET AID State's request that All) reduce the maniual processing of outgoing Center cables by providing an electronic link from the All) Commuiilcations to State's cable transmission system. State's agreement to provide leased Ilntes [or internaLlontal conimunica­ Lions, apart from the cable system, between overseas posts and AID/W. two New telecommunications technologies have appeared on the scene in the past years that promise the capability of connecting AID's growing electronic infor­ matLion processinig equipment base. (These new technologies are described in Appendix A. ) 2. STUDY OBJECTIVES The four basic objectives of tie study were: system 1Deternhmie user requirements and size the traffic a telecommunicaLions would have to carry within AID/W and between A1D/W and the USAIDs of technical Assess existing telecom|munications technologies in terms of a set tech­ criteria, including performance, compatibility, ease of use, flexibility, nological maturity and costs Recommeid a technical solution for AI)/W and the USAlDs for FY85 - FY09. Prepare a telecommunicationus tactLical plan and develop a budget 3. STUDY ASSUMPTIONS assump­ From the beginning of the project to accomplish this study, three primary tion|s were developed and followed by the study team: experience by Maximize present investments in equipment, software and perso||n|el finstalled ven|dor looking for options which would be compatible with currently systems (e.g., Wang, IBM, etc.) duplica- Use Department of State facilities it all cases possible to eliminiale Lion of effort and ma||ageme||t.
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