SALES MANUAL 2019

1 CONTENTS 03 Facts and figures GLACIER EXPRESS 04 Highlights along the route 06 Experiences – year round 07 Railway route & day trips 08 Timetable & sections 09 Fares & surcharge 10 Purchase of tickets 11 Reservation & terms and conditions 12 Included benefits & information for tour operators 13 Car compositions & class system 14 Catering service 15 Souvenirs & Luggage transportation 16 Promotional material 17 Excellence Class 18 The new premium coach class 19 Reservation

Germany Paris Munich Window to the Swiss Alps Schaffhausen Facts and Figures Glacier Express

Basel From Zermatt and the Matterhorn, the panoramic trip leads over 1889 First line of the Rhätische Bahn (Rhaetian Railway) opens, Zurich Liechtenstein Landquart – Klosters (to Davos from 1890) 291 bridges and through 91 tunnels over the Swiss Alps to St. Moritz. France Switzerland 1891 Cog railway is opened, Visp – Zermatt The Glacier Express winds its way through remote valleys, past sheer Lucerne Austria 1903 The Albula Line of the Rhaetian Railway opens, rock faces, idyllic mountain villages, over the Landwasser Viaduct and Berne Chur Thusis – Celerina (to St. Moritz from 1904) through the Rhine Gorge, the Grand Canyon of Switzerland. It scales Disentis Andermatt Davos Thusis 1926 The Furka Oberalp Railway opens, Brig – Disentis the highest point of its journey at the Oberalp Pass with ease at Lausanne Interlaken Filisur 1930 On June 25 1930, the Glacier Express runs between Zermatt St. Moritz 2033 metres above sea level. Fiesch and St. Moritz in summer for the first time Brig 1982 The Furka Base Tunnel opens, thus connecting Zermatt Thanks to the large panoramic windows, a clear view of numerous St. Niklaus Tirano and St. Moritz all year round Geneva (Bernina Express) Lugano summits, deep gorges and the UNESCO World Heritage sites "Swiss Zermatt 1993 The first panoramic trains herald a new era Gornergrat Italy Alps Jungfrau-Aletsch" and "Rhaetian Railway in the Albula/Bernina 2005 75th anniversary of the Glacier Express Landscapes" is guaranteed. The menus are prepared freshly in the 2006 New first-class and second-class panoramic cars Milano on-board kitchen and served to you at your seat. 2008 The “Rhaetian Railway in the Albula/Bernina Landscapes“ has been included in the list of UNESCO World Heritage Sites 2009 All trains are now equipped with first and second class panoramic cars 2014 Start of themed weeks of events in spring and autumn 2016 Incorporation of the guest book and post box into the Glacier Express Panorama Bar 2018 New operational concept is being introduced for summer with two new Glacier Express trains in the afternoon from Brig and Chur 2018/19 Launch of the new premium class: Excellence Class 2020 90th anniversary of the Glacier Express

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All prices in CHF, including 7,7% VAT. Prices and timetables are subject to change. When paying in Euro the current exchange rate applies. General terms and condi- tions of the Glacier Express SA apply. 2 3 HIGHLIGHTS ALONG THE ROUTE

Oberalp Pass The Oberalp Pass links Disentis/Mustér in Canton Graubünden Oberalp Pass 2033 m 2000 with Andermatt in Canton Uri. At 2,033 metres, it is the highest St. Moritz 1775 m 1800 point on the route of the Glacier Express. Located even higher Zermatt 1604 m Samedan Davos 1540 m Celerina 1600 to the south is Lake Toma (2,345 metres), recognized as the

Albula Line 1400 – 1800m 1400 source of the River Rhine. Andermatt 1435 m Bergün 1372 m 1200 Disentis St. Niklaus Landwasser Viaduct 1032 m Filisur 1000 Fiesch 1062 m Kipfen Gorge 1074 m 800 Tiefencastel 884 m Brig 670 m 600 Rhine Gorge 630 m Thusis 697 m Disentis Monastery 400 Chur 585 m Disentis is dominated by the oldest Benedictine monastery 200 in Switzerland, built in the late 17th century. In 1799 the mona­ m.a.s.l. stery church was burned and plundered by Napoleon’s army. 0 20 40 60 80 100 120 140 160 180 200 220 240 260 291 km Extensive restoration work was undertaken in the late 19th century. Today it houses a school. UNESCO WORLD HERITAGE: „Swiss Alps Jungfrau-Aletsch“ Rhätische Bahn „Albula/Bernina“

En route from Zermatt to St. Moritz the Glacier Express comprises the following highlights and excursion attractions:

Matter Valley Rhine Gorge – the “Swiss Grand Canyon”. The Matter Valley between Zermatt and Stalden spans some It began 10,000 years ago as the famous Flims landslide – now 25 kilometres and offers a remarkable range of scenic splend- it is a unique natural backdrop. Over many centuries the River ours – eternal ice, deep ravines and rugged rockfaces; Rhine has carved a path through the bedrock. The result is a 29 four-thousand-metre peaks and flowering Alpine meadows; ravine renowned as the Swiss Grand Canyon, and one of the highest-altitude vineyards in Europe and superb ski runs. Switzerland’s most impressive natural spectacles. The Rhine Running through the valley is the wild and foaming River Matter Gorge is a popular attraction for hikers, bikers and river-rafters Vispa, which converges with the Saaser Vispa at Stalden before – and can even be toured by train. joining the Rhone at Visp.

Kipfen Gorge Landwasser Viaduct Close to Kalpetran, the Glacier Express continues through the The Landwasser Viaduct is the most spectacular construc- wild and romantic Kipfen Gorge along one of the route’s most tion on the 63-kilometre Albula stretch between Thusis and scenic sections. The train line and the River Vispa run parallel St. Moritz – and the most photographed feature of the entire at close quarters, and in the past flooding and avalanches have Rhaetian Railway. It comes into view on the right shortly before caused considerable damage. The flow of the Vispa is now the village of Filisur, is 142 metres long and rises impressively regulated and the railway track protected by masonry to avoid to a height of 65 metres. The natural stone viaduct extends in further damage. a curve over the rugged Landwasser Valley directly into a tunnel entrance on a vertical rock wall.

Andermatt Albula Line Andermatt is located at the foot of the 2,033-metre Oberalp The most spectacular section of the Glacier Express Line lies Pass in the canton of Uri, along the 144-kilometre network between Preda and Bergün. Six towering viaducts, three spiral of the Matterhorn Gotthard Bahn. From here trains depart for tunnels, and two helical tunnels make it possible to scale Disentis, Göschenen and Zermatt. Due to the already partly the 400 metre height difference. A triumph of railway enginee- opened new tourism resort Andermatt Swiss Alps, Andermatt is ring: the railway line between St. Moritz and Thusis belongs to developing into an attractive year-round vacation destination. the UNESCO World Heritage Site “Rhaetian Railway in the Albula/ Bernina Landscapes“.

4 5 EXPERIENCES – YEAR ROUND RAILWAY ROUTE & DAY TRIPS

Germany Schaffhausen

Basel Zurich Liechtenstein St. Gallen St. Margrethen France Olten Gornergrat Bernina Express Switzerland Lucerne Austria The Matterhorn Experience Berne From the glaciers to the palms Surrounded by 29 four-thousand-metre peaks From high up among the towering glaciers of the mountains Göschenen Chur Interlaken Disentis If you want to discover the dazzling beauty of the Alps, you’ll soon down to the swaying palms of Italy, the Bernina Express, the 6 Davos realise that the trip to Gornergrat is an essential excursion. Its highest transalpine railway in the Alps, provides a link between Spiez Lausanne Andermatt sunny viewing platform, accessible all year, makes the Gornergrat­ northern and southern Europe. And it does so in the most wonder­ Filisur 5 3 ridge a top destination, and not just because of its altitude. Sur- ful way imaginable, on a railway line that coexists in perfect 4 2 Brig St. Moritz roun­ded by 29 peaks rising above 4000 m and by Switzerland’s harmony with its glorious mountain setting. A masterpiece of Visp greatest mountain and second largest glacier in the Alps, it offers engineering: since 2008 the stretch of track between Thusis and 1 Triano a spectacular mountain panorama second to none. And the “Matter-­ Tirano has had UNESCO World Heritage status. The wonders of Genève horn Railway” renders it so close you can almost touch it. For more nature and the cultural achievements of man merge into one to Lugano than 115 years the Gornergrat Bahn has made making the ascent offer one of the best ways ever to experience the Alps. Zermatt Italy Gornergrat to the panoramic mountain a truly unique and wonderful experience. Chiasso Bernina Express Bus – a scenic journey through the south Gornergrat summer experiences Want to see more of the south? On the Bernina Express Bus from • Sunset Dinner Lugano to Tirano you will travel past picturesque fishing villages • Sunrise with folkloric music on the shores of Lake Como and Lake Lugano. Combine your • Gourmetticket Gornergrat journey on the Bernina Express to make it a thrilling round trip! • Biking / Hiking / Shopping • Gornergrat Guides Dining on the move & Railbar • Matterhorn PhotoShop Fine regional specialities make the trip on the Bernina Express a culinary experience. Warm and cold drinks, snacks and souvenirs TIME OF TRAVELING BY BUS Gornergrat winter experiences are available from the Railbar. The on-board personnel will serve Lucerne – Andermatt 1 h LEGEND • Skiing • Winter hiking • Snowshoe hiking the local delicacies directly at your seat. You will spend lunchtime Interlaken – Brig 2 h Glacier Express train • Toboggan (Riffelboden – Riffelberg) in Poschiavo, Le Prese or Tirano. There are a number of restaurants Interlaken – Andermatt 1¾ h • Gourmetticket Gornergrat • Igloo village with fondue offers close to each of the stations. Gornergrat railway Zurich – Chur 1½ h Bernina Express train Milano – Tirano 3 h • Moonlight fascination • Dining with the stars GLACIER EXPRESS AS A DAY TRIP Bernina Express bus • Riffelalptrip • Summit Shopping A 4¼-hour journey onboard the Glacier Express: Brig – Chur (4¼ h) • Matterhorn PhotoShop Hyper Reality technology 1 Simplonpass (by coach) Simplontunnel (by train) Glacier Express departin from Rhätische Bahn 2 Gotthardtunnel (by coach) Gotthardtunnel (by train) the cities in German speaking Berne – Brig (1 h) / Chur – Berne (2½ h) Switzerland is also ideal as a day trip. Gornergrat Bahn Bahnhofstrasse 25, CH-7001 Chur 3 Berninapass (by coach) Bernina Express (by train) Interlaken – Brig (1 h) / Chur – Interlaken (3½ h) Bahnhofplatz 7, CH-3900 Brig Phone + 41 (0)81 288 63 26 4 Lötschberg Base tunnel (by train) Lucerne – Brig (2 h) / Chur – Lucerne (2¼ h) • from / to Berne: 8½ h Zurich – Brig (2 h) / Chur – Zurich (1½ h) Phone + 41 (0)848 642 442 Fax + 41 (0)81 288 61 05 5 Furka Basistunnel (coach transportation) • from / to Interlaken: 11 h [email protected] [email protected] Furkapass (by coach) • from / to Lucerne: 10½ h Gotthard Panorama Express (2 h): www.gornergrat.ch www.berninaexpress.ch 6 Oberalppass (by train / coach) • from / to Zurich: 8¼ h Lucerne – Göschenen (3½ h) – Lugano (2 h)

6 7 TIMETABLE & SECTIONS FARES & SURCHARGE

WINTER SUMMER WINTER SUMMER 09.12.2018 – 11.05.– 09.12.2018 – 11.05.– 10.05.2019 13.10.2019 10.05.2019 13.10.2019

TRAIN 902 900 902 1 904 2 906 TRAIN 903 901 903 1 905 3 907 08.52 07.52 08.52 09.52 – ZERMATT ˜ 17.10 – 17.10 18.10 20.10 10.12 09.12 10.12 11.12 – ˜ BRIG 15.45 – 15.45 16.45 18.45 10.18 09.18 10.18 11.18 14.10 BRIG ˜ 15.40 13.40 15.40 16.40 18.40

11.46 10.46 11.46 12.46 15.46 ˜ ANDERMATT 13:54 12.08 14:08 15.08 17.08 11.54 10.54 11.54 12.54 15.54 ANDERMATT ˜ 13.52 11.52 13.52 14.52 16.52 12.55 11.55 12.55 13.55 16.55 ˜ DISENTIS/MUSTÉR 12.37 10.37 12.37 13.37 15.37 13.11 12.11 13.11 14.11 17.11 DISENTIS/MUSTÉR ˜ 12.27 10.27 12.27 13.27 15.26 INDIVIDUAL FARES UP TO 9 PEOPLE, WITHOUT SURCHARGE IN CHF FARES FOR GROUPS OF 10 OR MORE PEOPLE, WITHOUT SURCHARGE IN CHF 14.15 13.24 14.15 15.15 18.25 ˜ CHUR 11.26 09.26 11.26 12.26 14.16 Route 2nd Class 1st Class Route 2nd Class 1st Class 14.32 – 14.32 15.32 18.58 CHUR ˜ 11.18 09.03 11.18 12.18 – St. Moritz-Zermatt 152.00 268.00 St. Moritz-Zermatt 121.60 214.40 St. Moritz-Brig 114.00 201.00 St. Moritz-Brig 91.20 160.80 ˜ TIEFENCASTEL 11.33 ¦ 15:27 x – 15:27 x 16:27 x 19.46 x 10.33 ¦ 08.15 ¦ 10.33 ¦ – St. Moritz-Andermatt 84.00 147.80 St. Moritz-Andermatt 67.20 118.40 15:41 x – 15:41 x 16:41 x 20.00 x ˜ FILISUR 10.19 ¦ 08.01 ¦ 10.19 ¦ 11.19 ¦ – Brig-Chur 81.00 143.00 Davos-Zermatt 116.00 204.00 Davos-Zermatt 145.00 255.00 Chur-Zermatt 95.20 168.00 16:29 x – 16.29 x 17:29 x 20.46 x ˜ SAMEDAN 09.25 ¦ 07.09 ¦ 09.25 ¦ 10.28 ¦ – Chur-Zermatt 119.00 210.00 Chur-Brig 64.80 114.40 ˜ CELERINA 10.22 ¦ 16:35 x – 16:35 x 17:34 x 20.53 x 09.19 ¦ 07.06 ¦ 09.19 ¦ – Andermatt-Zermatt 72.00 129.00 Andermatt-Zermatt 57.60 103.20 16:29 – 16:29 17:41 20.29 ˜ DAVOS PLATZ 4 09.31 07.31 09.31 10.18 – Filisur-Andermatt 69.00 120.80 Andermatt-Filisur 55.20 96.80 Tiefencastel-Andermatt 65.00 113.80 Tiefencastel-Andermatt 52.00 91.20 16.38 – 16:38 17.38 20.59 ˜ ST. MORITZ 09.15 07.02 09.15 10.20 – Thusis-Andermatt 60.00 105.80 Thusis-Andermatt 48.00 84.80

Timetables subject to change. • Supplements do not count towards complimentary tickets. The listed supplements must always be added to the respective ˜ Arrival time 1 Runs from 09.12.2018 – 10.05.2019 2 Runs from 19.04. – 13.10.2019 3 Runs from 19.04. – 13.10.2019 • With a ½-Fare Card or a Swiss Half Fare Card 50% off fare. Supplements are payable in full by all travellers – also by 4 Change trains in Filisur ¦ Boarding only x Deboarding only Please note: There will be no Glacier Express trains running between 14.10. – 08.12.2019 • Children until 5 years: free of charge; from 6 to 16 years: 50% off children and holders of reduced-price tickets. Children under six • No commission is given on supplements. years, for whom a seat is not required, are the exception to this. • The fares listed in this sales manual are calculated without a The holders of all TCV and Eurail tickets, as well as Swiss Travel SECTIONS OF THE GLACIER EXPRESS ROUTE SHORT-JOURNEYS SECTIONS (ONLY TRAINS 900/901/906*/907*) supplement. System passes, must also pay the supplement. Also bookable vice versa. 09.12.2018–13.10.2019 Also bookable vice versa, prices for groups of 10 or more people, without surcharge in CHF From To Zermatt Filisur / Tiefencastel / Thusis Route 2nd Class 1st Class Zermatt Chur St. Moritz – Chur 33.60 59.20 Zermatt Andermatt Chur – Andermatt 40.80 72.00 Brig St. Moritz Andermatt – Brig 27.20 49.60 Brig Filisur / Tiefencastel / Thusis SURCHARGE GLACIER EXPRESS IN CHF Brig – Zermatt 30.40 53.60 Brig Chur Season A, Low season Season B, Mid season Season A, High season Andermatt St. Moritz 09.12.2018 – 29.03.2019 30.03.–29.05. + 16.09.–13.10.2019 30.05.–15.09.2019 Andermatt Filisur / Tiefencastel / Thusis *AFTERNOON TRAINS (TRAINS 906/907) Long journeys 23.00 CHF 33.00 CHF 43.00 CHF Short journeys 13.00 CHF 23.00 CHF 33.00 CHF Brig–St. Moritz | Chur–Zermatt • Ideal option to integrate the Glacier Express in the journey to St. Moritz, Andermatt or Zermatt WINTER PROMOTION • Ideal option, to integrate the Glacier Express 09.12.–29.03.2019 incl. surcharge + meal (plate of the day and dessert) in the afternoon program part FARES FOR GROUPS • Impressive evening atmosphere with ideal lighting Route 2nd Class 1st Class conditions for unforgettable photos St. Moritz – Zermatt 134.00 CHF 192.00 CHF • Dinner will be served at the seat St. Moritz – Brig 115.00 CHF 158.60 CHF Andermatt – Zermatt 94.00 CHF 122.60 CHF Chur – Zermatt 117.60 CHF 163.00 CHF

10 or more people, Net rates: no comission, no free tickets and no additional reduction. Additional prices on request.

8 9 PURCHASE OF TICKETS RESERVATION & TERMS AND CONDITIONS

For the ticket collection for Glacier Express trains there are Bookings for individual travellers (FIT) (1 – 9 people) General Terms and Conditions of contract the following payment options: Via internet www.glacierexpress.ch 90 days before travel date The contract between the tour operator and MGBahn • [email protected] comes into force with the unconditional acceptance of Cash payment Payment arrangements within Switzerland • Swiss Railway stations the reservation by MGBahn (together with these general All group and individual tickets and any other services may Within Switzerland, the payment is generally made by bank • Main rail stations abroad conditions and terms of travel). be paid for in cash or by credit card at each station along transfer with the enclosed payment order. • Travel agencies with train ticket sale the Glacier Express route. Final numbers confirmed with any See www.glacierexpress.ch/en/touroperator for the complete reservation centre will determine the number of tickets for Payment arrangements from outside of Switzerland Bookings for groups (10 or more people) General Terms and Conditions of contract. which you are charged. Subsequent changes or refunds are, The bank transfer will be carried out free of charge for Winter 2018/19 and summer 2019 are open now – therefore, not possible (also see General Terms and Conditions Matterhorn Gotthard Bahn (MGB) / Rhätische Bahn (RhB) by early booking recommended! Cancellation fees of contract, page 11). using the following bank specification: The following cancellation charges apply should reserved Groups are seated together in the same carriage whenever services be cancelled in part or not cancelled in good time. Voucher Matterhorn Gotthard Verkehrs AG possible. Final confirmation details will be sent to you 10 days The determining factor for calculating cancellation or alteration All group and individual tickets and any other services are Bank transfer in CHF: before departure. charges is the date of receipt of your written notification via also obtainable against voucher and invoice afterwards Walliser Kantonalbank [email protected]. At weekends (Saturday / Sunday) or on account. SWIFT: BCVSCH2LXXX Contact for reservation on public holidays, the next working day will apply as the date IBAN: CH38 0076 5000 Z086 5920 0 Glacier Express AG of receipt. On receipt of your final reservation, the Glacier Express Railcenter reservation centres will send you a voucher which can be Bank transfer in EURO: Bahnhofplatz 7 exchanged for tickets at all ticket offices on the Glacier Walliser Kantonalbank CH-3900 Brig Express route. Group tickets are issued on the basis of SWIFT: BCVSCH2LXXX Tel. +41(0) 848 642 442 CANCELLATION OF GROUPS the final message to the reservation centres or the booking IBAN: CH85 0076 5000 K086 7159 7 [email protected] Up to 30 days prior to travel date no charge place. The cancellation conditions apply in any case. Subject «Reservation Glacier Express» 29 to 14 days prior to travel date CHF 1000.00 per group Subsequent changes or refunds are, therefore, not possible 13 days prior to travel date 100 % of the fare price (also see General Terms and Conditions of contract, page 11). Opening hours or no-show of the group incl. supplement Our customers have the option of paying invoices in Euro at Mon - Fri 08.00-18.00 h the current rate of exchange rate in Switzerland. Unfortunately Sat + Sun 08.00-14.00 h we are not able to accept payment by cheque. REDUCTION OF THE NUMBER OF PEOPLE TRAVELLING OR A REDUCTION OF THE ORIGINALLY BOOKED ROUTE TO A SHORTER ROUTE:

Up to 30 days prior to travel date no charge

actual fare price incl. 29 to 14 days prior to travel date supplement or max. CHF 100.00 per person

13 days prior to travel date 100 % of the fare price or no-show incl. supplement

10 11 INCLUDED BENEFITS & INFORMATION CAR COMPOSITIONS & FOR TOUR OPERATORS CLASS SYSTEM

1st Class carriage 1st Class carriage Service carriage 2nd Class carriage 2nd Class carriage 2nd Class carriage 36 30 48 48 48

GEX 904/905 • Meals brought to your seat • Drinks brought to your seat • Panorama bar in the service car

1st Class carriage 1st Class carriage Panorama bar (WrP) 2nd Class carriage 2nd Class carriage 36 30 48 48

On board services Text for operators On board all trains, all touristic announcements are available The panoramic journey on the Glacier Express through the Swiss GEX 900/907/901/906 • Meals brought to your seat • Drinks brought to your seat • Panorama bar in the service car in 6 languages (German, French, English, Italian, Japanese and Alps is one to remember – with highlights from start to finish. St. Chinese) via headphones. Headphones and a brochure with infor- Moritz is the playground of the rich and famous and Zermatt is mation are distributed free of charge. There are also two channels home to the world's most photographed mountain, the Matter- providing musical entertainment throughout your journey. horn.The journey on board the slowest express train in the world takes you over 291 bridges and through 91 tunnels. There is no 1st Class panoramic cars 30 Upon request, and for exclusive carriage use only, a PA system better way of traveling this route. (central aisle carriage) can be arranged for use by the tour guide. • 5 × four-seater and 5 × two-seater, ac With ease it climbs the highest point along the route, the • All seats are equipped with tables All travellers receive the exclusiv board magazine with featuring Oberalppass at its 2033 meter above sea level, winds past • Carriage numbers 12, 22, 32 further information about the Glacier Express. idyllic mountain villages, steep rock faces and creates an 36 amazing view into deep gorges, outlying valleys, glaciers and 1st Class panoramic cars the Rhine Gorges, Switzerland’s so called Grand Canyon. (central aisle carriage) Thanks to the large panoramic windows, you enjoy unimpeded • 6 × four-seater and 6 × two-seater, ac views of the Swiss Alps – especially the UNESCO World Heritage • All seats are equipped with tables Swiss Alps Jungfrau-Aletsch and the UNESCO World Heritage • Carriage numbers 11, 21, 31 Albula/Bernina. 2nd Class panoramic cars 48 (central aisle carriage) This feast for the eyes is followed by a feast for the palate: BERNINA EXPRESS HÖHENPROFIL • 12 × four-seater, ac ELEVATION Chur/Davos/St. Moritz – Tirano – Lugano PROFIL DU TERRAIN starter, main course and dessert are freshly prepared • All seats are equipped with tables PROFILO ALTIMETRICO 高度概况 in the on-board kitchen and served directly at your seat. 標高グラフ • Carriage numbers 12, 24, 34, 15, 25, 35, 16, 26, 36 Culinary delight awaites you. WINDOW TO EXCURSION THE SWISS ALPS Picture download The peak at 2033 m: the Oberalppass CLASS SYSTEM Oberalppass 2033 m 2000 Germany Munich Bernina Express – Von den Gletschern zu den Palmen St. Moritz 1775 m Paris Visit www.glacierexpress.ch for pictures in 300 dpi for 1800 Als höchste Bahnstrecke über die Alpen verbindet der Bernina Express Schaffhausen Zermatt 1604 m Samedan den Norden Europas mit dem Süden. Die Panoramareise durch das Davos 1540 m Celerina 1600 Basel UNESCO Welterbe RhB ist ein Hochgenuss! Albula Line 1400 – 1800 m st nd 1400 Zurich Liechtenstein Andermatt 1435 m professional use for brochures, etc. Pictures may be used 1 Class panoramic car 2 Class panoramic car Bergün 1372 m France Switzerland Bernina Express – From Glaciers to Palms 1200 Lucerne Disentis As the highest railway route over the Alps, the Bernina Express links St. Niklaus Landwasser Viaduct 1032 m Filisur Austria 1000 Berne the north of Europe with the south. The panoramic journey through The Rhine Gorge, the Grand Canyon of Switzerland Fiesch 1062 m Kipfen Gorge 1074 m Chur the UNESCO World Heritage site RhB is an absolute delight! 800 Disentis without charge for promotional material/brochures/internet Tiefencastel 884 m Andermatt Davos Thusis Brig 670 m 600 Lausanne Interlaken Filisur Bernina Express – Des glaciers jusqu’aux palmiers Rhine Gorge 630 m Thusis 697 m 400 Fiesch St. Ligne ferroviaire la plus élevée des Alpes, le Bernina Express relie Brig Chur 585 m Moritz for the Glacier Express. When using the pictures in brochures le nord de l’Europe au sud. Le voyage panoramique offert par le RhB, 200 St. Niklaus inscrit au patrimoine mondial de l’UNESCO, est une merveille ! m.a.s.l. Geneva Tirano Zermatt Lugano (Bernina Express) Bernina Express – Dai ghiacciai alle palme 0 20 40 60 80 100 120 140 160 180 200 220 240 260 291 km Gornergrat etc. please put our copyright: © Glacier Express. Il Bernina Express, la più alta linea ferroviaria delle Alpi, collega Andermatt Italy il Nordeuropa al Sud. Il percorso panoramico di FR, patrimonio Milano mondiale UNESCO, è un vero piacere! www.glacierexpress.ch/image-gallery 贝尔尼纳高速铁路 – 从冰川到棕榈 作为阿尔卑斯山上海拔最高的铁路，贝尔尼纳高速铁路连接着欧洲北部和南 部。它是联合国教科文组织世界遗产，在这样一条瑞士铁路上做一次全景旅 WILLKOMMEN AN BORD UNESCO WORLD HERITAGE: „Swiss Alps Jungfrau-Aletsch“ Rhätische Bahn „Albula Bernina“ 游，无疑是绝对的享受！ WELCOME ON BOARD ベルニナ急行 － 氷河からヤシの木まで BIENVENUE À BORD アルプスを最高標高で走る鉄道、ベルニナ急行はヨーロッパの南北を結び ます。ユネスコ世界遺産レーティッシュ鉄道のパノラマ旅行は最高の楽し BENVENUTI A BORDO Information for tour operators online さです！ Glacier Express AG | Railcenter | Bahnhofplatz 7 | CH-3900 Brig | [email protected] www.glacierexpress.ch 欢迎乘坐列车 車内へようこそ On www.glacierexpress.ch/en/touroperator you will find a www.berninaexpress.ch Front: Landwasser Viaduct | Back: Lake Stazer Photos © Glacier Express – Stefan Schlumpf Photos © Glacier Express – Stefan Schlumpf pdf-file of the sales manual and links for the free download of pictures and movies. 12 13 CATERING SERVICE SOUVENIRS & LUGGAGE TRANSPORTATION

Kulinarik und Service im Glacier Express DAILY MENU OPTIONS FOR GROUPS AND FIT The journey from St. Moritz to Zermatt (or vice versa) takes a Offer Content Price whole day. The journey on the Glacier Express will also be a 2-course Main course menu and salad or soupe* CHF 38.00 culinary highlight! Catering for your guests should be booked menu or main course menu and dessert

in advance. Lunch or dinner (on the afternoon trains) will be 3-course Soupe or salad*, Daily plate incl. meat CHF 45.00 served directly at passengers’ seats. There is a wide variety menu dish, vegetables, sides, dessert or small cheese platter of delicious meals available, which are freshly prepared in the galley. 4-course 4-course menu incl. dessert and CHF 50.00 menu complementary cheese Daily plate Main dish of the menu CHF 32.00 Reservation Panoramic Gourmet AG *Soupe / Salad, offer varies depending on the season Gürtelstrasse 14 For commercial group travel, a mediation commission based on turnover CH-7002 Chur is granted. During the journey Souvenir sales For requests please contact: [email protected] Tel. +41 (0)81 300 15 15 Please leave luggage in the luggage area at the wardrobe The boardshop offers a wide range of exclusive Glacier [email protected] Express souvenirs – such as the famous slanted glasses. or www.glacierexpress.ch Note Whenever possible, we recommend that you transport your If you would like to surprise your guests during the trip on Group reservation luggage from hotel to hotel with your coach. Unless otherwise the Glacier Express, you are most welcome to order slanted For groups (at the latest 10 days prior departure) a reservation agreed with the hotel, each guest is responsible for loading glasses or other souvenirs in advance. In exchange for a is obligatory via [email protected]) and unloading his or her own luggage. voucher your guests will receive the chosen souvenir from Please read the terms and conditions of Panoramic Gourmet AG the steward of the boardshop. Luggage station to door

BENEFICIAL LUNCH PACKAGES FOR GROUPS OF 10 OR MORE PEOPLE LUNCH OFFER GLACIER EXPRESS RAILBAR-SERVICE You hand in your luggage at a station offering luggage shipping Find our full range of souvenirs on: Lunch Package Content Price services in Switzerland, and we deliver it to your destination www.glacierexpress-shop.ch Lunch Box Content (details please see Lunch offer Price Glacier Express Railbar-Service) address in Switzerland two days later. You can choose one of Lunch Package A 3 course menu incl. 1 coffee or tea CHF 46.00 Lunch Roast pork or turkey Lunch CHF 19.00 three time windows for delivery. Lunch Package B 3 course menu incl. 50cl mineral water CHF 49.00 (sparkling / non-sparkling) Lunch Chicken salad Lunch CHF 19.50 Luggage door to station Lunch Package C 3 course menu incl. 50cl mineral water CHF 53.00 Lunch Loin of pork Lunch CHF 23.50 (sparkling / non-sparkling), 1 coffee or tea We collect your luggage from your address in Switzerland Lunch Roast veal Lunch CHF 24.50 and you can collect it from a station offering luggage shipping Lunch Package D Daily plate incl. 1 coffee or tea CHF 34.00 Lunch Box Roast Beef Lunch CHF 25.00 services two days later. You can choose one of three time Lunch Package E Daily plate incl. 50cl mineral water CHF 36.00 windows for collection. Please note that the order must be (sparkling / non-sparkling) Lunch Box Glacier Express Lunchbox CHF 28.00 placed by no later than 8 p.m. two days before collection. Lunch Package F Daily plate incl. 50cl mineral water CHF 40.00 Lunch Box «Bündner» Lunchbox CHF 28.00 (sparkling / non-sparkling) 1 coffee or tea Lunch Box «Engadiner» Lunchbox CHF 28.00 Lunch Package 3 course menu incl. 20cl red wine CHF 61.00 De Luxe Veltliner, 50cl mineral water (sparkling / non-sparkling), 1 coffee or tea SERVICE TIMES SERVICE TIMES ZERMATT – ST. MORITZ ST. MORITZ – ZERMATT

Approx. Service times (lunch/dinner)

1st Class 2nd Class 1st Class 2nd Class

900 11.15 11.45 901 12.15 12.35

902 11.45 12.15 903 11.45 12.15

904 12.15 12.45 905 12.30 12.50

906* 19.00 19.30 907 17.30 18.00

* Groups and pre-reservations only

14 15 PROMOTIONAL MATERIAL

We are happy to provide you with free promotional materials for marketing purposes.

Glacier Express Image Flyer 4 languages Europe: DE | EN | FR | IT 6 languages Asia: JP | CN (traditional & simplified) | KR | TH | EN

DVD (PAL / NTSC) Route Zermatt – St. Moritz, approx. 100 minutes

Certificates If your guests travel the whole way from St. Moritz / Davos – Zermatt or vice versa, you may award them a certificate. Certificates can be given to your guests at a suitable opportunity, e.g. on the final evening. Please order the required number of NEW PREMIUM COACH CLASS NEW

Photo © Glacier Express – Stefan Schlumpf

certificates no later than 10 working days before the journey. Urkunde | In Erinnerung an die schönste Panoramareise im Herzen der Schweizer Alpen: von Zermatt,dem Matterhorn über Germany 291 Brücken und durch 91 Tunnels durch entlegene Täler, vorbei Paris Munich an schroffen Felswänden, idyllischen Bergdörfern, über den Schaffhausen Landwasserviadukt, durch die Rheinschlucht, den Grand Canyon They will be sent to you by mail. Simply enter the names from your Basel der Schweiz, über den höchsten Punkt am Oberalppass auf 2033 m, nach St. Moritz in die faszinierende Oberengadiner Seenregion. Zurich France Switzerland Liechtenstein Certificate | A memento of the most beautiful panoramic Lucerne journey through the Swiss Alps: from Zermatt and the Matterhorn Austria list of guests. Berne over 291 bridges and through 91 tunnels, through remote valleys, Chur past sheer rock faces, idyllic mountain villages, over the Land- Disentis Photo © Glacier Express – Stefan Schlumpf Andermatt Davos wasser Viaduct and through the Rhine Gorge, the Grand Canyon Thusis Lausanne Interlaken of Switzerland, over the highest point at the Oberalp Pass, Filisur Fiesch St. Moritz 2033 metres above sea level, to St. Moritz and into the Brig fascinating Upper Engadine lake district. Germany Munich St. Niklaus Geneva | En souvenir du plusParis beau voyage panoramiqueSchaffhausen Tirano Certificat Lugano (Bernina Express) au cœur des Alpes suisses: depuis Zermatt et le Cervin, en Zermatt Two different copies: Gornergrat | スイスアルプスの中を走る素晴らしいパノラマ旅行記念: 出発地はfranchissant 291 ponts, 91 tunnels et des vallées reculées, le Italy 証明書 Basel Zurich Liechtenstein マッターホルンを望むツェルマット。291本の橋と 91本の トンネルを通り、long de parois rocheuses abruptes et de villages de montagne 人里離れた山間を縫い、険しい岩壁や牧歌的な山村の傍らを通り抜け、ラントidylliques, en passant par le viaduc de Landwasser, les gorges Austria Milano ヴァッサー橋を渡り、スイスのグランドキャニオンと言われるライン峡谷を通 過し、標高2,033メートルの最高地点オーバーアルプ峠を越えて、魅力あふれdu Rhin, le «GrandFrance Canyon» deSwitzerland la Suisse, et le sommetLucerne du col • Europe: DE | EN | FR | IT de l’Oberalp à 2033 m d’altitude pour finalement arriver à Saint- Chur るオーバーエンガディンの湖水地方にあるサンモリッツまでの列車の旅。 Davos Moritz, dans la région fascinante desBerne lacs de la Haute-Engadine.Disentis Datum | Date: | 纪念在瑞士阿尔卑斯山心脏地带所经历的醉美全景之旅： Thusis 证书 Andermatt Filisur 从Zermatt和Matterhorn出发，跨过291座桥梁，穿过91条隧道，通过偏僻的峡Certificato | In ricordo del bellissimo viaggio panoramico nel St. Moritz 谷，经过悬崖峭壁、田园山村，跨过朗德瓦萨桥，穿过莱茵峡谷以及瑞士大峡谷cuore delle Alpi svizzere: Da Zermatt e dal Cervino,Interlaken il percorso ha • Asia: JP | CN (traditional & simplified) | KR | TH | EN 登上2033米高的顶点 - 欧伯拉普山道(Oberalppass)，前往圣莫里茨(St. Moritz) Fiesch superato 291 ponti e 91Lausanne gallerie, snodandosi tra valli remote, ，来到梦幻般的Oberengadin湖泊地区。 Brig erte pareti rocciose e graziosi villaggi di montagna, attraversando Tirano (Bernina Express) il viadotto Landwasser e la Gola del Reno, il Grand Canyon della | 紀念在瑞士阿爾卑斯山心臟地帶所經歷的醉美全景之旅： St. Niklaus 證書 Lugano 從Zermatt和Matterhorn出發，跨過291座橋樑，穿過91條隧道，通過偏僻的峽Svizzera, e toccando il suo punto più alto sul Passo dell’Oberalp, Annemarie Meyer Geneva Italy 谷，經過懸崖峭壁、田園山村，跨過朗德瓦薩橋，穿過萊茵峽谷以及瑞士大峽谷a 2033 m s.l.m., per raggiungere infineZermatt St.Moritz nella splendida CEO Gornergrat 登上2033米高的頂點 - 歐伯拉普山道(Oberalppass)，前往聖莫里茨(St.regione Moritz) dei laghi dell’Alta Engadina. ，來到夢幻般的Oberengadin湖泊地區。 Milano | เพื่อเป็นที่ระลึกสําหรับการเดินทางชมทัศนียภาพพาโนรามาอัน ประกาศนียบัตร Order at: งดงามที่สุดในใจกลางเทือกเขาแอลป์แห่งสวิตเซอร์แลนด์ จาก Zermatt และยอดเขา Mat- terhorn ข้าม 291 สะพาน และลอด 91 อุโมงค์ ไปตลอดหุบเขา ผ่านเงื้อมผาสูงชัน หมู่บ้าน สงบสันโดษบนภูเขา ข้ามทางรถไฟยกระดับ Landwasser และผ่านตลอดหุบเหวแห่งแม่น้ํา ไรน์อันมีสมญาว่า แกรนด์แคนยอนแห่งสวิตเซอร์แลนด์ ขึ้นสู่จุดสูงสุดแห่งช่องเขา Oberalp ที่ระดับ 2033 ม. สู่ St. Moritz ในภูมิภาคทะเลสาบแห่ง Oberengadin อันน่าติดตรึงใจ Date:

Glacier Express AG 증서 | 스위스 알프스의 심장에서 가장 아름다운 파노라마 여행을 기억하며: 체르마트와 마터호른에서 291개의 다리, 91개의 터널을 통해 고지의 골짜기 를 거쳐 깎아지른 절벽과 평화로운 시골 마을을 지나 아찔한 란트바써 비아둑트 와 스위스의 그랜드 캐니언이라 불리는 라인슐루흐트 계곡을 거쳐, 오버알프 고 개 꼭대기 2033m 높이에서 황홀한 풍광을 자랑하는 엥가딘 호수 지역의 생모 Binzstrasse 38 리츠까지 Annemarie Meyer | A memento of the most beautiful panoramic journey Certificate CEO through the Swiss Alps: from Zermatt and the Matterhorn over 291 bridges and through 91 tunnels, through remote valleys, past sheer CH-8045 Zürich rock faces, idyllic mountain villages, over the Landwasser Viaduct and through the Rhine Gorge, the Grand Canyon of Switzerland, over the highest point at the Oberalp Pass, 2033 metres above sea level, to St. [email protected] Moritz and into the fascinating Upper Engadine lake district.

16 17 THE NEW PREMIUM RESERVATION COACH CLASS

The Excellence Class is the new Premium coach class on the Glacier Express. The most pleasant and impressive way to travel between Zermatt and St. Moritz.

Service and features Food and beverages Additional services Do you have any questions about Reservation for Individual Guests Reservation for Groups • Your personal travel guide included (subject to a charge) the Excellence Class or do you via www.glacierexpress.ch Winter 2018/2019 and want to reserve your seat? • Welcome Desk & Check-In • Welcome drink • Wine cabinet with • Swiss Railway stations Summer 2019 via: top-class wines We would be happy to advise you: on the platform • Snacks throughout the day • Main rail stations abroad Railcenter • Top-class range of spirits Phone +41 (0) 848 642 442 • Luggage transport on • Soft drinks • Travel agencies with train ticket sale Bahnhofplatz 7 the Glacier Express • Apéritif and appetizer [email protected] CH-3900 Brig • Tablet for on-board entertainment • Seasonal, regional & exquisite several Phone +41 (0) 848 642 442 • Guaranteed window seat thanks course lunch menu (incl. wine) [email protected] to comfortable lounge seating • Tea time in the afternoon incl. canapés • Modern bar area in the coach

CAR COMPOSITIONS Winter: 02.03.–10.05.2019 2nd Class carriage 2nd Class carriage 2nd Class carriage Panorama bar (WrP) 1st Class carriage Excellence Class carriage 48 48 48 30 20

GEX 902/903 • Meals brought to your seat • Drinks brought to your seat • Panorama bar in the service car

Summer: 11.05.–13.10.2019 2nd Class carriage 2nd Class carriage 1st Class carriage Panorama bar (WrP) 1st Class carriage Excellence Class carriage 48 48 36 30 20

GEX 902/903 • Meals brought to your seat • Drinks brought to your seat • Panorama bar in the service car

PRICE Surcharge | Excellence Class (bookable on trains 902/903) Train Departure Arrival CHF 902 Zermatt 8:52 St. Moritz 16:40 420.– 903 St. Moritz 9:15 Zermatt 17:10 420.– Seat reservations on the Excellence Class are mandatory. The surcharges should always be added to the corresponding first class ticket price. Prices subject to change.

Excellence Class panoramic carriage 20 (central aisle carriage) • 10 × two-seater lounge compartments, ac • All seats are equipped with tables

18 19 Glacier Express AG | Railcenter | Bahnhofplatz 7 | CH-3900 Brig | [email protected] | www.glacierexpress.ch

Imprint: Copyright of all pictures belongs to the Glacier Express AG. Price and program subjects to change. Version June 2018.