STUDENT GUIDE 2018/19 CONTENTS

ONCAMPUS 2 & SURROUNDING AREA

SUNDERLAND MAP 3

AROUND CAMPUS 4

MAP OF SUNDERLAND & UNIVERSITY CAMPUSES 5

ENROLMENT AND INDUCTION 6

ATTENDANCE 12

YOUR RESPONSIBILITIES 13

STUDENT SUPPORT AND ADVICE 14

CLUBS AND SOCIETIES 16

WHAT’S GOING ON IN THE CITY? 17

STUDENT REPRESENTATIVES 18

PAYING YOUR FEES 19

TERM DATES 23

CENTRE STAFF CONTACTS BACK PAGE

1 ONCAMPUS Restaurant

Road Commercial DISTANCES Newcastle: | 28 mins by train/metro 10 miles London: 30 mins by train | 3 hrs 240 miles CHURCH OF HOLY TRINITY HOLY Road Hendon SUNDERLAND 3 of Worship Place Hindu Temple NATIONAL NATIONAL A183 & THE SURROUNDING AREA GLASS CENTRE W Lawrence St 6 Scotia Quay Sans St

03. GLASS CENTRE Road Park AND WINTER GARDENS Dedicated to the history of SUNDERLAND MUSEUM CHURCH SIR TOM COWIE CAMPUS glass-making, with numerous ST PETER’S Panns Bank Panns 8 exhibitions and galleries. of Worship Place Mosque Visitors can also watch glass

being made in the centre. Avenue CINEMA A number of artists are CITY LIBRARY AND ARTS CENTRE

located on site, and their Dame Dorothy St

work can be purchased by 01 & 02. UNIVERSITY OF visitors in the glass shop. N Bridge St SUNDERLAND CAMPUS AND Way St. Mary’s ONCAMPUS SUNDERLAND 24 mins | 9 mins Sunderland Southwick Road Stockton Road St Peters of Worship Place Church 9 SHOPPING CENTRE Park Lane Park 7 BUILDING 4 THE JOHNSON OF LIGHT 2 THE STADIUM SUNDERLAND SUNDERLAND EMPIRE THEATRE AQUATIC CENTRE AQUATIC 05. ROYALTY THEATRE ON CAMPUS

Home to the (amateur) Royalty Theatre Railway Line 1 Road

Group who puts on several low-budget UNIVERSITY CITY CAMPUS

04. EMPIRE THEATRE Silksworth

productios throughout the year. OF SUNDERLAND The Sunderland Empire is one of the Renowned film producer David Parfitt is largest venues in the North East, now a patron of the theatre. 06. ST PETER’S CHURCH with 1,860 seats and the capacity to St Trimdon 5 mins | 2 mins Built in 674AD, the tower and west accommodate 2,000 when all standing University positions are occupied. wall are original Saxon features and the church also has on display 5 5 mins | 2 mins THEATRE Hylton Road fragments of the oldest stained glass THE ROYALTY in the country, made by 7th century JAMI-MASJID SUNDERLAND

European craftsmen. Student accommodation 24 mins | 10 mins The Precinct The Forge Millfield Chester Road Pallion New Road Pallion U Student Village Metro Station

07. AQUATIC CENTRE 08. MUSEUM AND WINTER SUNDERLAND

GARDENS 09. STADIUM OF LIGHT MOSQUES AND Contains an Olympic-size swimming TO NEWCASTLE, pool, a diving pool and a gymnasium. Part of the Museums Home to Sunderland AFC. With space : 1.3 miles HINDU TEMPLE : 1.3

it is the only full Olympic-standard group, it contains the only known British for 49,000 spectators, the Stadium of CAMPUS Clanny House

pool in North East between example of gliding reptile, the oldest Light has the fifth-largest capacity of Railway Station Glasgow and Leeds. known vertebrate capable of gliding flight. any English football stadium. Pallion YOUR POCKET MAP YOUR POCKET OF ON MAP KEY 25 mins | 8 mins 5 mins | 2 mins 8 mins | 21 mins

2 3 AROUND CAMPUS... WHERE WILL I FIND... ?

Banks Library Santander The Murray Library 12-13 Waterloo Place, University of Sunderland – City Sunderland, SR1 3HS Campus, Sunderland 0800 030 4321 | www.santander.co.uk Tyne and Wear, SR1 3SD Lloyds (0191) 515-3691 54 Fawcett Street, University of Sunderland Sunderland, SR1 1SF St Peter’s Library 0345 300 0000 | www.lloydsbank.com The Prospect Building NatWest St Peters Campus, St Peters Way 52 Fawcett Street, Sunderland, SR6 0DD Sunderland, SR1 1SB (0191) 515-3000 0345 788 8444 | www.natwest.com Shopping Centre HSBC 53 Fawcett Street, The Bridges Shopping Centre Sunderland, SR1 3HW Sunderland, SR1 3DR 0845 740 4404 | www.hsbc.co.uk (0191) 510-8581

Barclays Post Office 53 Fawcett Street, Sunderland, SR1 1RS Sunderland City Post Office 0345 734 5345 | www.barclays.co.uk 45-47 Fawcett Street Sunderland, SR1 1RR Taxi Telephone: 0345 611 2970

Station Taxis Police Stations (local to city centre) Unit 11 Riverside Road Southwick, Sunderland, SR5 3JG Sunderland Central Police Office (0191) 555-5-555 7, 24 Waterloo Place Sunderland, SR1 3HT City Council Northumbria Police – Sunderland City Council Southwick Station Civic Centre Church Bank, Sunderland, SR5 2DU Burdon Road, Sunderland, SR2 7DN 01661 872 555 (0191) 520-5555 Student’s Union Transport Ground Floor Go North-East (Bus) Edinburgh Building, Chester Road Sunderland Depot, Deptford Street, Sunderland, SR1 3SD Sunderland, SR4 6DD Telephone: (0191) 515-3030 (0191) 420 5050 Supermarket (local to city centre) Nexus – Metro (Trainline) Nexus House, 33 St. James Boulevard, Tesco Metro Newcastle NE1 4AX 80 The Bridges, Sunderland, SR1 3LE (0191) 202 0747 Telephone: 0345 677 9649

4 5 ENROLMENT AND INDUCTION

Enrolment at ONCAMPUS Important: ONCAMPUS will only accept original documents. We cannot accept On your first day you will be enrolled and photocopies. registered onto your course with ONCAMPUS. Once you have enrolled with us, you will be able to register with the police as per your Home Office Hours Office Regulations. Please remember that it is Our office is open Monday to Friday, 8.30am important to enrol as soon as possible. – 5pm (except bank holidays). Our centre will The induction sessions will give you the also be closed over the Christmas holidays chance to meet the ONCAMPUS staff and but staff will be contactable by email and other students on your course. You will learn telephone during this time. You will be given about the University, the Centre and your the contact details for staff after you have programme of study, and join ONCAMPUS registered on your course. formally. You will also receive information about the University’s Library services, Registering with the police student societies and you will complete the The appointment will be held at the OVRO Once you have registered, you will be given a enrolment process which lets you join the Some international students that come to office, the address is shown below: Police Registration Certificate (PRC). You will University Centre formally. study in the UK will be required to register with the police within 7 days of their arrival. Newcastle City Centre Police Station need to bring this certificate into the office so When you attend enrolment, you will need to Please check your visa sticker (or any Home Forth Banks, NE1 3PA we can make a copy for our records. You should bring the following: Office documentation you receive) to find out Opening Hours: 24 hours keep this throughout your time in the UK. The PRC can also be used as an identity document • Your passport if you need to register. You will need to take the following with you: in certain circumstances. If you change your • Your Biometric Residence Permit (BRP You will need to: £34 registration fee in cash (take the exact address or obtain a new visa, you must update Card) if you have this before enrolment • Complete the online registration form amount. No change is given) this certificate by emailing the Oversees Visitors • Your ONCAMPUS offer letter and by visiting the following website: www. • Your passport Registration Office (OVRO). This must be done Certificate/Confirmation for Enrolment northumbria.police.uk/forms/ovro within 7 days of you moving. There is no extra (CAS) • Your Biometric Residence Permit (BRP Card) • Submit your form and this will be sent charge for this. The office team will help you • Two Passport photographs • Your Original certificates/transcripts (for directly to Northumbria Police with police registration if necessary. example High School Certificate, AS-level • Confirmation of Enrolment letter from the • Once the police receive your online form results, UKVI Verified IELTS Certificate, first Sunderland Centre an appointment will be allocated for you. degree certificates and other qualifications) This information will be sent to the email • Scholarship letter (if privately sponsored) as shown on your CAS statement address you provided on the form. • Tenancy agreement • Your UK address, telephone number and email address • Details of someone to contact in case of emergency (next of kin). • Proof of payment or financial guarantee.

6 7 GPs in Panns Bank/Scotia Quay area Dentists in Sunderland ENROLMENT Riverview Surgery Park Lane Dental West Lawrence Street, Hendon, SR1 1XW 11 Grange Terrace 0191 565 3040 Sunderland, SR2 7DF 0191 567 4844 AND INDUCTION St Bede Medical Centre Lower Dundas Street, SR6 0QQ Oasis Dental Care 0191 567 5335 495 Hilton Road ...CONTINUED SR4 8DR 0191 534 1167 Minor Injuries Walk in Centres Westmount Dental Full-time courses lasting Grindon Lane Primary Care Centre How to Register with a Doctor 1 West Mount six months or more 193 Grindon Lane, Sunderland, SR4 8HS Chester Rd, SR4 8PY You will need to visit a local doctors surgery 0191 525 2300 Under new regulations, you will have so that you can ‘register’ as a new patient. 0191 567 2694 paid a healthcare surcharge (called the Doing this means that if you do become sick, GPs in Hendon/City Centre area Frederick Street Dental ‘immigration health surcharge’) as part of you will be able to book an appointment 55 Frederick Street, SR1 1NF your immigration application. You will now Deerness Park Medical Group to see a Doctor who can prescribe you any 0191 567 3791 be able to use the National Health Service medication to make you feel better if you Suffolk Street, SR2 8AD 0191 565 8849 (NHS) for the duration of your time in the need it. To register you will need to visit the Health and Wellbeing UK. You can visit www.gov.uk/healthcare- surgery and speak to reception staff. They Ashburn Medical Centre, The University has registered nurses who immigration-application/overview for more will then give you some paperwork that you 75 Toward Road, SR2 8JG are available on Level 1 of the Gateway information. will need to complete to become a patient. 0191 5674397 Building to offer help and advice on a Once you have enrolled with us, you will You will need to bring these documents to New City Medical Centre range of issues such as support for those have the same rights to health care as a UK register: Tatham Street, SR1 2QB with on-going or newly diagnosed physical resident. This means that you can register • Confirmation of Enrolment Letter 0191 567 5571 and mental health problems. Many other with a GP (local doctor), receive hospital general health issues can also be dealt • Passport You can also use the NHS in England website treatment, treatment for pre-existing with by experienced staff who can provide • Completed new patient forms to help you find a doctor: conditions and full maternity services. Dental you the most up-to-date information www.nhs.uk/servicedirectories/Pages/ (teeth) and optical (eye) services are not • Proof of address in the UK (e.g. contract on any health issues you may have. available on the NHS and may need to be from university accommodation). ServiceSearch paid for. You can find the staff at:

Important: You may be eligible for help GPs in University of Sunderland area List of Pharmacies in Sunderland Health & Wellbeing Service with the cost of prescriptions, dental and Student Support Park Lane Practice Boots the Chemists Ltd optical services on the basis of low income. Level 1 – Edinburgh Building S Hill Crescent, Sunderland, SR2 7PA 45 The Bridges, Sunderland, SR1 3LF For further information, please refer to the The Gateway, Chester Road 0191 567 6828 0191 567 0399 NHS website for details of NHS costs and City Campus exemptions: www.nhs.uk Dr Mandal & Partners Boots the Chemists Ltd SR1 3SD 3 Eden Terrace, Durham Road, SR2 7PF 2-3 Park Lane, Sunderland, SR1 3NX 0191 515 2938 Courses lasting less than six months 0191 567 5673 0191 567 5422 [email protected] Students studying at ONCAMPUS for less McCarthy’s Pharmacy than six months will need to pay for all GP’s in Clanny House/The Forge area 1 Saville Place, Sunderland, SR1 1PA healthcare treatment. For these students 0191 567 3550 we strongly recommend taking out health Hylton Medical group insurance before coming to the UK. Rhyope Health Centre, Black Road Superdrug Stores Plc Sunderland, SR2 0RY Unit 3 Walworth Way, The Bridges, Sunderland 0191 565 8598 0191 510 9078 8 9 ENROLMENT AND INDUCTION ...CONTINUED

Step 1: Logging in on the University of Sunderland SelfCare page Opening a bank account You will be given your username and password in induction week and you need You will need to access the University You will need to open a bank account when to make sure that you can log in and access of Sunderland website: https://selfcare. you arrive in the UK. There are a number of your e-mail. sunderland.ac.uk/ to be able to apply for a banks in the UK and all will provide special student card. Log in on this system using student accounts. To open a bank account in Important: You must access your your University of Sunderland username and the UK you will need: ONCAMPUS email daily, as important password. This username and password will information and notices will be sent to this • proof of identity (passport) be provided to you by ONCAMPUS staff after address from your tutors and office staff • proof of address (letter or receipt from you have enrolled onto your programme of in the Johnson Building. You will also need your landlord/Accommodation Office) study. Details of how to apply for the card will to ‘verify’ your personal email address be sent to you by email from ONCAMPUS staff. Important: If you upload a photograph that is • opening deposit so you can then reset your password at not appropriate, you will be charged a fee of • Confirmation of Enrolment Letter (this the beginning of a new term. Passwords Step 2: Applying for your Student Card £10 to have a replacement card printed. means you will need to wait until AFTER automatically expire at the end of each term Follow the instructions in the email from you have enrolled top open your account). for security reasons. ONCAMPUS staff on how to apply for your Accessing the University Computers student card and uploading your photograph. ONCAMPUS Student Portal Applying for your University of You will need to allow up to 7 working days for To activate your University of Sunderland Sunderland Student Card your student card application to be received I.T account you can use the link below and As a new ONCAMPUS Student you will have and for your card to be created. This will then follow the instructions on the screen: http:// access to the ONCAMPUS Student Portal To get your University Student ID the be sent in the mail to the Johnson Building. library.sunderland.ac.uk/it/stu-start/ You www.my.oncampus.global University needs a recent head and shoulder can also attend a library induction day where digital photograph of you. This will be kept on Staff in the Johnson Building will then email The Student Portal is our student intranet members of staff will help assist you. your record and put on your Campus Card. you to let you know your student card is site and it gives you access to your own ready to be collected from the Main Office. personal page. This is where you can check: It is very important that the photograph you Murray Library • Your personal information is up to date upload: If you have not been sent an email from the and correct • Shows only you and no one else ONCAMPUS Sunderland staff 7 working days The library has much more than just books. It after making your application please email also has electronic databases and catalogues • View your timetable • Is a clear head and shoulders portrait [email protected] to ask them covering all subject areas. • Shows you facing the camera with nothing • Monitor your attendance for an update. Student cards are not printed obscuring your face The library provides one-to-one help at the • View your exam entries and results in the Johnson Building so we will be unable Enquiry Desk and also offers training in how to give you any updates on your application. • Access your emails (A valid passport photograph is ideal) to get the best from electronic sources. When you collect your card from the Main • Access Moodle Office you will then be able to access all of Chester Rd, Sunderland, SR1 3SD • Access Turnitin the University of Sunderland’s facilities such Tel: 0191 515 3691 as the Library/gym. Email: [email protected]

10 11 YOUR RESPONSIBILITIES

Your Responsibilities as an ONCAMPUS Student

As an education provider holding a Tier - If you do not attend your course regularly, 4 licence, ONCAMPUS is legally required ONCAMPUS will be obliged to withdraw you to ensure Tier 4 students understand and (and if you are a Tier 4 student - report you comply with the conditions of their visa. to the UKVI). ONCAMPUS is also obliged to You may be on a Short-Term Study visa or inform the UKVI if a Tier 4 student chooses have the permission to study as a European to withdraw from their course, defer or Citizen or as a dependant / parent / spouse. suspend. As a student, you still have responsibilities - You must keep ONCAMPUS informed of any ATTENDANCE relating to regular attendance on your changes to your contact details throughout course, and will be monitored in the same your studies with us (phone number, email way as students under Tier 4 visas. General rules absence for religious holidays at the address, postal address). If any of your discretion of the Centre Head. Attendance at all classes and examinations You are required to follow the below rules: contact information has changed, you will need to complete “Change of Contact is compulsory. We expect 100% attendance Planned Absence - Enrol at the right time on your programme Details” form, which is available in our office. and commitment from all students. You are If you know about your absence in advance, at ONCAMPUS as stated on your offer letter, required to attend Monday to Friday from for example if you have a doctor/dentist/ and return on the first day at the start of - You must not breach the work conditions the first day of the term until the last day, embassy appointment, you must submit each term. If you are on a Tier 4 Student of your visa. None of the Tier 4/Short-Term including any examination and resit weeks. “Absence Request Form” along with visa and you have not enrolled by the Study students enrolled on ONCAMPUS evidence of your appointment (appointment ON If you do not maintain an attendance level of stated enrolment deadline, CAMPUS are courses are permitted to work. card or medical certificate). This form above 90%, you will have disciplinary action obliged to report this to the UK Visas and would need to be authorised and signed - You must inform ONCAMPUS immediately taken against you and in severe cases this Immigration (UKVI). off before your absence takes place. of any changes in your personal can result in exclusion from your examination - Inform ONCAMPUS of any letters and/or circumstances (change of visa, marriage/ or termination of your programme of study. Illness emails or other messages you receive from civil partnership, birth of a child in the UK, If you are ill, you MUST contact us on If you encounter problems of any nature, the Home Office and/or UKVI. change in dependent circumstances etc.) the morning of your absence. Please which prevent you from attending phone +44 (0)191 515 3916 or email - If you arrive with evidence of pending visa Penalties classes, you must inform the Attendance [email protected]. application, you must inform ONCAMPUS Penalities for failing to comply with the above Officer as soon as possible. of any correspondence you receive from the may be severe and long lasting. They may You can self-certify your sickness for Lateness UKVI. include your removal from the UK and/or up to two consecutive days. After two If you arrive after the scheduled start of your exclusion from the UK for a number of days you must provide a sick note from the class you may be marked as “Late” years. a Registered Medical Practitioner. To or not permitted entry for your class. find your nearest NHS doctor, use the Religious/Cultural Holidays link www.nhs.uk/service-search As a multi-cultural education centre, ONCAMPUS has respect for all faiths. We may authorise one day’s

12 13 STUDENT SUPPORT Mobile phones A number of mobile phone operators cater for the needs of international students. AND ADVICE These companies, including Nomi and Lebara, offer very cheap calling rates to a number of countries overseas. Personal Tutors • Entertainments and social activities

Every ONCAMPUS student is given a • Commercial outlets Personal Tutor who is a member of the • Sports and activities academic staff.

Your Personal Tutor works as a contact CONNECT friend group between you and the rest of ONCAMPUS if CONNECT is a social group that meets on you have any problems which the staff need a regular basis, run by the Students’ Union to know of. It is open to all students and is a great way Changing Personal Tutor to meet new people and make friends and • If your tutor leaves, another member of it’s FREE to join! Go to: www.sunderlandsu. staff will be chosen as your supervisor. co.uk/clubs/connect for more information.

• If you feel that the relationship is not personally. We aim to ensure that all students Internet Student Advice developing and that you don’t feel able are treated as individuals and that needs are Software such as Skype allows you to call to talk with your personal tutor openly, The University of Sunderland is committed to met accordingly. landlines, mobile phones and other Skype you should speak to the Centre Head ensuring equality and a supportive learning Please inform us immediately of any users over the internet. Calls between Skype and request a change of personal tutor environment for all students and staff. The disabilities that may affect your studies at users are free of charge. Call rates from a explaining your reasons why University provides various services, such as: ONCAMPUS. • ONCAMPUS will not hold this request Skype user to a landline and mobile phone • Skills for Learning against you. If, for any reason, you feel vary, depending on country. unable to approach the Centre Head on • Disability and Dyslexia Gifts for Staff this matter you should ask for help from International calling cards • Student Advice Please note that centre staff cannot accept another member of staff in the centre. gifts from students. You can buy cards from a number of places • Jobshop and Careers Advice Service. including grocery stores and the Post Office. Student Union Staff in The Gateway will be able to direct you Making international calls Again, rates differ based on which country As an ONCAMPUS student you are to the services you require. you are calling and whether you are dialling Keeping in touch with your family and friends automatically a member of the Students’ a landline or mobile phone. The Post Office at home is important. You should make sure phone card features monthly offers (e.g. free Union. The Union exists to make your Disability that you have a way of communicating with experience at University exciting and fun calls on Saturdays to particular countries). See For the purpose of this statement, disability is them regularly. Your options include using whilst also giving you the opportunity to make their website for further information. defined as: “A physical or mental impairment the internet, international dialling cards your opinions about the University heard. with substantial and long term adverse effect and mobile phones. The option that works The Union provides a network of student on normal day to day activities.” best for you will depend on your individual support, including: circumstances. Look at which method is the The centre ethos is to provide a high-quality most cost effective and practical. • Student Representation educational experience, designed to ensure • Academic and Welfare advice and support that students excel both academically and

14 15 CLUBS AND WHAT’S GOING ON SOCIETIES IN THE CITY?

We encourage our students to get involved Sunderland Sports Complex and Ski Centre: YOU CAN JOIN MANY CLUBS AND SOCIETIES AT THE STUDENTS in local events and run many on campus and 165m outdoor dry ski and snowboard slope, UNION AT THE UNIVERSITY OF SUNDERLAND INCLUDING: off campus activities and trips. You can help floodlit outdoor 400m athletics track, two choose and organise these as part of the full-size astro-turf sports pitches, angling • Adventure Club • Bethel Campus Fellowship student social committee. Talk to us about lake, skate park. your interests when you arrive. • African Caribbean Society • BMX & Skateboarding Society Sunderland Aquatic Centre: The only • Anthony Nolan Society • Catholic Society Olympic-standard swimming pool between Things to see and do Leeds and Edinburgh. Features a 10-lane • Atlas Theatre Group • Chess Society 50m pool and a diving pool with 5m, 3m and Visit local places of interest: • Bethel Campus Fellowship • Chinese Catholic Fellowship 1m platforms. • BMX & Skateboarding Society • Chinese Student Association • • Sunderland Empire Theatre • Catholic Society • Christian Union The North Shore • Chess Society • Coco • Sunderland International Air show (July 2019) The North Shore is the venue of the • Chinese Catholic Fellowship • Comedy Society University of Sunderland Students' Union. • Sunderland Museum and Winter Gardens • Chinese Student Association • Computing Society It hosts student productions, club nights • Christian Union • Darts Society and live bands – and has featured Girls City sport facilities Aloud, Arctic Monkeys, JLS, Maximo Park, • Coco • Debating Society Coolio and Ne-Yo. Based at the Sir Tom Marine Activities Centre: Sailing, canoeing, • Comedy Society • Drawing Society Cowie Building at St Peter's Campus, The kayaking, power boating and climbing at • Computing Society • Duke of Edinburgh North Shore is a multi-purpose student Roker beach, Sunderland. • Darts Society • Education Society hub featuring a theatre, a Bar & Grill, the Sunderland Stadium of Light: This is Green Centre (featuring a swapshop, book • Debating Society • Engineering Society Sunderland’s football teams stadium where exchange and organic roof garden) and • Drawing Society • Enterprise Society they play matches throughout the football bookable meeting and rehearsal spaces. • Duke of Edinburgh • Film Production Society season. Visit www.safc.com for details on For more information on upcoming events in upcoming football matches and other events. • Education Society • First Aid Sunlinks the city visit: www.seeitdoitsunderland.co.uk • Engineering Society Sunderland Wall: one of the UK's highest • Enterprise Society competition-grade indoor climbing walls. • Film Production Society Silksworth Community Pool, Tennis and • First Aid Sunlinks Wellness Centre: 13 indoor and outdoor tennis courts and 25m swimming pool. • Adventure Club • African Caribbean Society • Anthony Nolan Society • Atlas Theatre Group

16 17 STUDENT PAYING REPRESENTATIVES YOUR FEES

If you are interested in becoming a student courses and attend meetings to discuss this Fee payment information Refunds representative, you can register your interest feedback in Centre and then with the other Fees are due BEFORE the start of each Acceptance of an ONCAMPUS offer on with the staff in the Main Office. If selected, student representatives nationally once a term. Please do not be late with payment payment of the minimum stated deposit you will then represent the views of all term. These sessions are designed to improve as eventually this will lead to you being constitutes a binding contract between the ONCAMPUS Sunderland students at the Staff- the management, delivery and enhancement suspended from classes until fees are paid student and ONCAMPUS. Tuition fees are Student Liaison Committees. of your programme of study with us. in full and even removed from ONCAMPUS non-refundable except in the case of a visa Staff and students consult each other on It is a chance to really make a difference to Sunderland. refusal. Should a student be refused a visa, all aspects of their learning experience your classmates and is a great experience for evidence of refusal and a written application and future developments. Students will you as an international student studying at to withdraw must be made available to Sponsors communicate with their peers on their Sunderland. ONCAMPUS before any refund can be If your employer or government sponsors initiated. your study, we will require a letter from them ONCAMPUS will check with the appropriate confirming the following details: British Embassy/High Commission that • your name and course the refusal is genuine and will charge an • the amount of fees they will be paying administration fee of £100 if a refund is (for example, 100%) the contact name, given. Tuition fees are non-refundable after company name, telephone number and the course has begun. Any notice to withdraw address where we should send the invoice. or cancel must be made in writing. If the cancellation is received before the start of Important: student sponsor invoices will term we will charge the forthcoming term's be payable in full within 30 days of receipt tuition fees. If the cancellation is made after of invoice. If your sponsor does not make the start of term then we will charge both payment, you will be personally liable to pay the current term's and the following term's the full amount of tuition fees. tuition fees.

18 19 Fees can be paid via the Direct transfer of funds following payments Please see your pre-arrival information PAYING International Bank Transfer packs for bank account details.

An additional £12 must be transferred YOUR FEES with the fees to cover bank charges. Important: A payment reference must be ONCAMPUS has partnered with flywire as provided so that the centre can identify funds ...CONTINUED a fast and easy way to make international on safe arrival into our account. This must payments. This is the best way to send be either the student reference number as funds from overseas. By using flywire stated on your offer document, or your CEG Fee payment information you can be sure that your funds arrive student number. These references mean on time and that ONCAMPUS will We want to make paying your fees as easy remainder of your programme. Tuition that we can then allocate the funds against always receive the correct amount. as possible. You have paid your deposit fees for each term of study at the Centre your invoice accordingly. Failure to include and secured your place. See below for are due before the course begins. All fees Payment by this method also means you a reference may mean we have to contact details of your payment plan for the are payable in GBP (pounds sterling). do not have to pay any bank charges, you again to establish proof of payment. which can be expensive; with flywire the Any students withdrawing from an 3-term Programme* rates are clear so you can always be sure ONCAMPUS programme of study will be about the total cost of the transaction. Terms Tuition fees Deposit Registration fee You will pay reported to the UK Visas and Immigration Over 40 currencies are available and they and the British Embassy/High Commission Term 1 £4,250 + £2,200 + £300 £6,750 offer competitive foreign exchange rates. If in their home country as a curtailment of Term 2 £4,250 £4,250 you need help, they are always contactable. their programme. ONCAMPUS reserves Please be aware that the process may still the right to withdraw a previously available Term 3 £4,250 - £2,200 £2,050 involve making a transfer through your bank. programme of study at its own discretion. Total £13,050 Where a student is unable to enrol on to Visit oncampus.peertransfer.com to get a similar course at ONCAMPUS and the started! 2-term Programme* enrolment is cancelled then all fees will be refunded. Terms Tuition fees Deposit Registration fee You will pay Credit card (including Visa/MasterCard Term 1 £4,250 + £2,200 + £300 £6,750 or debit card) Financial issues

Term 2 £4,250 - £2,200 £2,050 We do not accept American Express. Student Support operates in close liaison with the Students’ Union/Students’ Advice Total £8,800 The following information is required: Bureau in assisting and advising students • card number who are in financial difficulties. Students are 1-term Programme* • expiry date responsible for managing their own budgets Terms Tuition fees Registration fee You will pay • three-digit security code (from the and for some this presents a problem. If you encounter any problems please contact the Term 1 £4,250 + £300 £4,550 signature strip on the back of the card). ONCAMPUS Sunderland main office as soon Total £4,550 To make a payment using this method, as possible. please call our Finance team on *This is a guide only. Your full payment plan is available on request. Other costs will apply depending on the +44 (0)1223 447795. Programme of Study (e.g. Lab Fees/ Student Insurance Cover). Please contact the Main Office for further details.

Please note: failure to pay any fees by the deadlines set by the centre can result in you being suspended or withdrawn from the programme.

20 21 PAYING TERM DATES YOUR FEES ACADEMIC YEAR 2018/19

...CONTINUED Students on all courses at ONCAMPUS Sunderland will follow the same term dates, as follows:

Term 1 24 September 2018 – 14 December 2018 Council tax • Your course must be full time. Term 2 07 January 2019 – 16 March 2019 Students registered full-time at ONCAMPUS • Your course must last for a minimum of 24 weeks during the academic year. are generally entitled to claim a discount or Term 3 25 March 2019 – 09 June 2019 exemption from Council Tax. If you are living • You have to live with other people who in non-University accommodation, at some are also exempted from payment (usually Term 4 (January starters only) 10 June 2019 – 16 August 2019 point during the year you are likely to receive other students). a demand for payment of Council Tax from If a house or property is occupied entirely the Local Authority. To prove that you are a by full-time registered students then the student, you should contact the ONCAMPUS entire household is exempted from Council Sunderland main office who will supply you Tax. This includes the halls of residence and with a ‘Council Tax Exemption’ letter, which University-owned student houses, which are you can then send to the Local Authority. The occupied entirely by students. Local Authority will then decide if you are entitled to a discount or full exemption from It also applies to private accommodation Council Tax. which is occupied entirely by students. Houses with one or more non-student Important: The tax exemption letter will residents will have to pay Council Tax (at show your current term-time address so least 75%). please make sure you keep your contact information up to date at all times. Please Please remember that payment of Council also remember to request a new letter if you Tax is a matter between individuals and move to a new address. the Local Authority. Except in certain circumstances (for example by issuing a To qualify for a student discount/exemption: Council Tax Exemption Letter) ONCAMPUS • You have to be registered as a full-time has no responsibility in these matters. student. • You should be able to prove it (with a ‘Student Confirmation of Enrolment’ letter). It is important that you keep this letter for the duration of one academic year of study. Replacements for lost or incorrect letters due to change address during term time are available from your personal tutor free of charge.

22 23 NOTES NOTES

24 25 CONTACT DETAILS

The main office is where your course is managed. This is where you will get information/ documentation and help with other general enquiries.

ONCAMPUS Sunderland University of Sunderland Johnson Building City Campus Chester Road Sunderland SR1 3SD

STAFF Rob Whitton – Centre Head Academic Issues/Health and Safety Tel: +44 (0)191 515 3914 Email: [email protected] Gemma Campbell – Student Recruitment and Support Officer Visa/Finance/Accommodation/Bank Letters/Council tax /Police registration Tel: +44 (0)191 515 3916 Email:[email protected] Gordon Kay– Curriculum Information Officer Timetable/Module changes/Attendance/Reporting absences Tel: +44 (0)191 515 3917 Email:[email protected]

If you need to contact centre staff in an emergency outside of office hours please call: +44 (0)7964 058 186

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