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Chief Executive Officer A Position Profile ....................................................... Chief Executive Officer Primary Care Progress Cambridge, Massachusetts Defining and refining leadership. ................................................................................ Table of Contents S E C T I O N 1 Overview Primary Care Progress 1 Mission, Approach and Focus 4 Opportunity Assessment 6 Executive Biographies 8 S E C T I O N 2 Position Description Reporting Relationship 13 Principal Accountabilities 13 Experience and Qualifications 14 Personal and Professional Attributes 15 S E C T I O N 3 Community Information Cambridge, Massachusetts 16 S E C T I O N 4 Furst Group 20 © 2018, Furst Group. All rights reserved. ................................................................................ Primary Care Progress s the leader in relational leadership, Primary Care Progress is a national organization committed to strengthening the people at the heart of care through leadership development A and community building. The fact that burnout is accelerating rapidly throughout the healthcare industry is unfortunate. While some institutions are beginning to focus on this costly problem, there is a general absence of robust and proven interventions needed to remedy the situation. This presents an incredible opportunity for Primary Care Progress. Primary Care Progress (PCP) is paving the way to shift the hearts and minds of the current workforce. Healthcare professionals are now starting to think about teamwork, community, professionalism and advocacy in a whole new way. PCP has engaged in thought leadership through research, publications, and public speaking, and people have been incredibly responsive. This is an exciting time to be part of this evolution. Strengthening the Community at the Heart of Care Founded in 2010 and headquartered in Cambridge, Massachusetts, PCP has grown out of a grassroots primary care revitalization effort launched at Harvard Medical School. PCP has transformed over the years from an alliance of medical school-based teams promoting primary care, into a national movement — a powerful learning collaborative of current and future healthcare professionals from across disciplines and career stages. Throughout the country, primary care is at a critical inflection point. The needs of our healthcare systems are challenging the very foundation upon which primary care has been based. The era of solo practitioners is being replaced by more effective team-based practices, uniquely suited to increase resilience and reduce burnout, improve patient outcomes, and cut costs. Yet few opportunities exist for primary care practitioners to keep pace with this change. In order to deliver the frontline care necessary for a population that is approaching 325 million, a robust pipeline of primary care providers must be trained to learn how to lead and support a team of multidisciplinary professionals, and learn how to bring this team-based practice into the clinic setting. Primary Care Progress is a national organization committed to addressing these challenges and to building a stronger primary care system. To do this, PCP has worked with current and future healthcare professionals from across many disciplines and career stages, to pioneer a successful, new Relational LeadershipTM model designed to develop and support leaders in FURST GROUP Ι 1 primary care, promote individual resiliency, and build the advocacy skills critical to affect real change. Now is the time to scale the pioneering work, to increase its impact, and to infuse the field with the training required to ignite a true renaissance in primary care. To do this, PCP needs a strong Chief Executive Officer who shares our vision, core values, and our passion and commitment to achieve this renaissance. Reviving Providers – Reimagining Care Each year, PCP trains over 2,500 health professionals in leadership skills that include team- building, change management, and provider wellbeing. Its interactive workshops are held at institutions and clinics across the country, delivered by a national network of clinicians and consultants. PCP works with current and future healthcare from students and faculty to providers and health systems leaders. It offers leadership development and support that emphasizes relational skills, individual resiliency, and advocacy. By providing the resources and community necessary to excel, PCP is strengthening the teams at the heart of primary care, ultimately leading to sustainable models of care and better health for all. Cultivating Clinician Leaders Services There are two major trends playing out in primary care. First, there are massive levels of burnout and a growing exodus of clinicians from the workforce. Secondly, there is a renaissance of primary care taking root in pockets around the country. The individuals at the front lines of this renaissance need expertise in a new type of leadership that places just as much emphasis on the heart as the head. With increasing data underscoring the outsized role that relationships play in motivating action, Relational Leadership™ augments technical approaches to systems change, with social strategies that leverage the power of human connection to make those changes stick. Primary Care Progress has developed workshops and advisory services for intact clinical teams to address the pain points and issues that lead to career dissatisfaction and burnout. From 90-minute sessions to day-long workshops, these solutions are equipping practitioners with the relational skills to thrive. Turning Anger into Action---PCP may be a nonprofit, nonpartisan organization, but it is also mission-driven and values-led, meaning that if ever there was a moment to live out its values, to stand up against prejudice and bigotry, and to support healthcare for all, the moment is now. Workshops--- PCP has interactive, action-oriented workshops that deliver powerful skills, insights, and real-world application to help teams build capacity and community. FURST GROUP Ι 2 Building National Network of Change Makers Programs The next generation of health professionals has a critical role to play in transforming the primary care system. That is why PCP is engaging them now, preparing them to transition from the classroom to the clinic with the skills to take better care of their patients and better care of themselves. For Primary Care Progress, its national Action Network of more than 50 interprofessional, student-led teams is where it rolls out new curricula, tests primary care innovations on campuses and in local communities, and prepares future clinicians to take the helm of primary care transformation. For students and faculty, the PCP Action Network offers a range of options to learn, experiment, give back, and connect. The first step to joining the Action Network is creating a team; identifying a core group of passionate, like-minded primary care allies from across disciplines and at a range of stages in clinical training. Once a team is together, the sky is the limit. PCP also works with executive leadership teams navigating change, clinicians implementing new team-based models, and health systems catalyzing action on community health to help them thrive. Dr. Andrew Morris-Singer regularly writes and speaks on current trends in primary care, community organizing strategies to advance primary care reform, and the emerging model of Relational Leadership™. Power and Practice of Community-Building in Primary Care. Social movements offer important lessons and powerful strategies for advancing meaningful change in healthcare. From the historical roots of community organizing to the practical realities of making change in challenging clinical environments, participants learn how to establish coalition, mobilize resources, and advance shared aims, revitalizing themselves and their teams in the process. Relational Leadership™ to Revitalize Primary Care Primary Care Progress shares insights and examples from the world of primary care transformation that showcase how physicians and health professionals are building teams and leading change efforts in powerful new ways – not only resulting in higher levels of performance, but also in higher levels of work satisfaction and resilience. PCP is proud to welcome and reflect a diversity of ideas, identities, and individuals, valuing the unique qualities and contributions of those it works for and alongside. From recruitment to internal practices, the principles of equity and inclusion are embedded in the organization’s culture. • Trust Integrity and an Eagerness to Learn • Commitment to the Team and the Mission • Equity and Inclusion FURST GROUP Ι 3 New Leadership Practices for Today’s Healthcare Providers The American healthcare system is in crisis. According to a 2017 study by The Commonwealth Fund, the United States spends more than any other high-income country on healthcare, yet has some of the poorest health outcomes in the developed world. Research indicates that the lack of investment in primary care is one of the biggest contributing factors to this problem. Indeed, just four to seven percent of healthcare dollars go to primary care, despite recent data findings that a dollar increase in spending on primary care results in $13 in long term savings. But it is not just about the economics; it is about the people at the heart of this system: the clinicians and care team members now facing unprecedented productivity pressures, faulty regulations, and shortsighted policies that have them increasingly
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