Bellingen Shire Council End of Term Report 2012-2016 Table of Contents
Introduction ...... 3 2012-2016 Bellingen Shire Council Elected Representatives ...... 5 Fit For the Future ...... 7 Shire of Bellingen 2030 Community Vision Overview ...... 23 Resilient Economy ...... 24 Community Wellbeing ...... 26 Places for People ...... 30 Living Environment ...... 33 Civic Leadership ...... 37 Bellingen Shire Council Significant Achievements – 2012 to 2016...... 41 Economic and Business Development ...... 41 Community Wellbeing ...... 50 Sustainable Environment and Waste ...... 64 Financial Services ...... 70 Governance and Engagement ...... 73 Information Technology Services ...... 82 Organisational Development and Strategy ...... 85 Works Operations ...... 91 Asset Management and Design ...... 96 Water and Wastewater ...... 100 Land Use Services ...... 104 Detailed Operational Plans Status Report ...... 111 Conclusion ...... 301
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End of Term Report 2012 - 2016
INTRODUCTION
In 2009, the NSW State Parliament voted to introduce Integrated Planning & Reporting (IP&R) reforms within the NSW Local Government Act 1993. Under these reforms, Bellingen Shire Council is required to prepare an End of Term Report on the progress of implementation of the Community Strategic Plan (CSP) which is to be presented at the final meeting of the outgoing council.
The purpose of the CSP (referred to by Bellingen Shire Council as the Shire of Bellingen 2030 Community Vision (2030 Vision)) is to look to the future for our community. This vision is our highest level planning document and aligns our community’s vision with a clear strategic direction for the Shire’s long term future. These strategic directions inform Council’s detailed planning process which is encapsulated in the four year Delivery Program and annual Operational Plans.
The intent of the Delivery Program is to ensure that the elected council plans the strategies most likely to make a positive contribution towards the achievement of the 2030 Vision. The Operational Plans detail what actions Council intends to take in the planning year to work towards those strategies contained in the Delivery Program.
Extensive consultation with the community on the 2030 Vision commenced in mid 2010, and was updated early 2013 and identified key aspirations that became the five themes of:
Resilient Economy Community Wellbeing Places for People Living Environment Civic Leadership
To maximise the community’s opportunities of making its lifestyle vision a reality over the long term and to enhance the effectiveness of the Delivery Program, an emphasis is placed on partnership with other stakeholders, including government agencies, non-government organisations, community groups and individuals who also have a role to play in delivering these outcomes. Council is the key driver of the 2030 Vision but implementation is also
Page 3 of 302 the responsibility of all community stakeholders. Council does not have the full responsibility for implementing or resourcing all of the community’s aspirations.
Integrated Planning & Reporting Framework The Shire of Bellingen 2030 Community Vision is Bellingen Shire Council’s highest level strategic document. Council uses the 2030 Vision Community Vision to guide and inform its planning and decision processes. Aspirations of (Community our community for our Shire Strategic Plan) The Delivery Program and Operational Plan are at the heart of the 10+ years
Integrated Planning and Reporting Framework. Together they drive the process of taking the aspirations from the Bellingen 2030 Community Actions which
Vision which are the responsibility of Council, and transforming them into are Council’s Resourcing Strategy
other other
responsibility Long Term Financial Plan
clearly defined plans and actions that will be reported against every year Workforce Management Plan are balanced in the Bellingen Shire Council Annual Report. against available Asset Management Plans resources
The Delivery Program outlines the medium term priorities to be pursued by Council during its term in office. The priorities contained within the Delivery Program Council action 4 years Delivery Program are linked to specific themes, aspirations and strategic plans informed by the Community directions of the community as expressed in the 2030 Vision. The Vision and Delivery Program informs the Operational Plan, which outlines what Resourcing
Strategy Operational Plan
Community & Stakeholder Engagement and Input and Engagement Stakeholder & Community
Servicedelivery outside of Council actions Council intends to take in the planning year to work towards the Annual NGO’s and of government levels
outcomes contained in the Delivery Program. Delivery by community organisations, organisations, community by Delivery
The Delivery Program is supported by our Resourcing Strategy and the Perpetual Annual Report Revenue Policy. The Resourcing Strategy is comprised of the: monitoring and & End of Term Long Term Financial Plan (10 years) review Report Asset Management Framework
Workforce Management Plan
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2012-2016 BELLINGEN SHIRE COUNCIL ELECTED REPRESENTATIVES
Council consists of one Mayor and six councillors. The Deputy Mayor position is elected in September annually and the following councillors have held that position over this term:
2012 – 2013: Cr David Scott; 2013 – 2014: Cr Gordon Manning; 2014 – 2015: Cr Desmae Harrison; 2015 – 2016: Cr Steve Klipin
Cr Mark Troy (Mayor) AOM
Cr Troy was first elected to Bellingen Shire Council in 1990 at a by-election and re-elected at the 1991 General Election, serving two terms as Deputy Mayor in 1991/92 and 1992/93. Following a break of eight and a half years Cr Troy was elected Mayor at the 2004 General Election and re-elected Mayor in 2008 and 2012.
Cr Troy is a member of the Local Government NSW Board, MIDROC, Pacific Highway Task Force, Country Mayors Association, North Coast Regional Weed Committee, Bellingen Shire Australia Day Committee (s355), Clarence Regional Library Committee, NSW Rural Fire Service Liaison Committee and the Coffs/Clarence Community Safety Precinct Committee.
Cr Garry Carter
Cr Carter was elected to Council at the September 2012 Local Government Elections and is a member of Arts and Cultural Advisory Committee (ACAC), Community Wellbeing Advisory Committee (CWAC), Local Traffic Advisory Committee (LTAC), Mid North Coast Weight of Loads Committee and the NSW Rural Fire Service Liaison Committee.
Cr Desmae Harrison
Cr Harrison was elected to Council at the September 2012 Local Government Elections and currently chairs the Economic and Business Development Advisory Committee (EBDAC) and is a member of the Local Heritage Advisory Committee (LHAC), Local Traffic Advisory Committee (LTAC), Dorrigo Catchment Steering Group, Dorrigo Community Centre (s355), Dorrigo Recreation Ground Committee (s355), Dorrigo Public Hall Committee (s355), Arts & Cultural Committee and Clarence Regional Library Committee.
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Cr Dominic King
Cr King was elected to Council at the September 2012 Local Government Elections and is the Chair of the Environmental Sustainability Advisory Committee (ESAC), a member of the Bellingen High School Multipurpose Centre Committee, Mid North Coast Bushfire Management Committee (Coffs Harbour & Bellingen Districts) and Bellingen Youth Development Centre Management Committee (s355).
Cr Steve Klipin
Cr Klipin moved to Bellingen in 1997 and was elected to Bellingen Shire Council at the 2012 Council elections. Cr Klipin is a member of the Arts & Cultural Advisory Committee (ACAC), Community Wellbeing Advisory Committee (CWAC), Joint Regional Planning Panel, Coffs Coast Tourism (s355), Bellingen Youth Development Centre Management Committee (s355) and the Internal Audit Committee (s355).
Cr Gordon Manning
Cr Manning was elected to Council at the September 2012 Local Government Elections and is a member of Arts Mid North Coast Inc. and the Chair of the Dorrigo Saleyards Management Committee (s355).
Cr David Scott
Cr Scott was first elected to Council in September 2004 and was re-elected in 2008 and 2012. Cr Scott is a member of the Flood Plain Risk Management Advisory Committee, Clarence Regional Library Committee and the Bellingen Shire Australia Day Committee (s355).
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FIT FOR THE FUTURE
Local Government has been subject to rate pegging for over 35 years and as a consequence the majority of councils in NSW are suffering from an infrastructure backlog. An assessment carried out by the Division of Local Government (DLG) estimates this backlog at $5.5 billion as at June 2014. To put this into context, in NSW the income generated from rates and annual charges for 2013/2014 was $5.46 billion.
Local Government is also significantly impacted by cost shifting from other levels of government, where responsibility for, or the costs of, providing a service is shifted from a higher level of government to a lower level of government without the provision of corresponding funding or adequate revenue raising capacity.
Local Government NSW (LGNSW) reports that across NSW cost shifting from the State and Federal government for 2013/14 equated to $670 million or 6.96% of local government’s total income before capital.
For rural councils the cost shifting percentage is 3.97%. For Bellingen Shire Council this equates to $0.918 million for 2013/2014.
In this environment of restricted revenue and additional cost impositions, Council is faced with real challenges in terms of maintaining and replacing infrastructure and delivering improved and expanded services to our community. To build financial sustainability it is imperative that councils address both cost containment/reduction measures as well as options for additional revenue.
The index of relative socio-economic disadvantage (SEIFA) highlights the Shire as being ranked in the 50 most disadvantaged LGAs in the State. The Shire sits at 950.1 on the index scale. Two of the three distinct localities of the Shire, individually, register even lower on the index scale, highlighting an even greater level of disadvantage (Urunga at 926 and Dorrigo at 928.4). This low ranking constrains Council’s ability to generate further revenue from rates and annual charges.
The 50-59 age group is the largest percentage in the Shire sitting at 17.1% (ABS: 2011) with 44.4% of the Shire aged 50 years or older. The 10-19 age group comes in second sitting at 14.1%.
The Bellingen Shire also has a high proportion of pensioner and concession holders, with 24% of rateable customers receiving a rebate costing Council over $230,000 per year (2015). Compared to the rest of New South Wales (NSW), Bellingen ranks in the top 23% of the highest number of pensioners per residential assessments. It is noted that NSW is the only state in Australia that requires councils to contribute to the pensioner rebate.
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The Shire’s unemployment rate currently sits at 8%. This is 2% above the national average. Of those employed, 46.3% are full-time and 43.6% are part- time with 61.7% earning less than $600 per week.
The Bellingen Shire is currently home to 12,818 people (ABS: 2014) with a total area of 159,978 hectares. The population density equates to eight (8) people per square kilometre with the length of road per person sitting at 41.5 metres. This, combined with 145 bridges, the length of bridges being 2.292kms (of which 1.795kms are timber bridges), demonstrates the challenges Council is faced with in supporting the infrastructure and other service needs of the Shire, with a limited rate base to generate revenue.
At Bellingen Shire Council, significant progress has been made in improving service delivery following a major process of organisational reform which commenced in 2011. This reform process has been ongoing since then and includes a range of initiatives including structure and resourcing reviews, service, process and system reviews, and various, ongoing community engagement activities designed to understand the community views and priorities in relation to a range of our programs, works and services. Progress has also been made in terms of efficiency and productivity measures, as well as cost reduction and containment.
The following provides an overview of the key initiatives implemented and those currently underway.
Structural Improvements
Towards the end of 2011, Council commenced an organisation-wide structure review for improved efficiency, team work and community service levels as well as to support the achievement of Council’s four (4) year Delivery Program. As a result, in June 2012, the previous three department structure was replaced with a two department model incorporating the external operational service delivery roles and the corporate and strategic functions. As part of the structural realignment, 12 organisational units were established two (2) of which had not been present in the previous structure. These include “Community Wellbeing” and “Governance and Engagement”. These were created to better meet the outcomes sought in the Community Vision, promote good governance, better co-ordinate the planning and delivery of customer service and communicate more effectively with the community.
In addition, within the Governance and Engagement unit a “One Stop Shop” Customer and Business Services team was formed resulting in:
Better quality of customer service provided and information delivered Increased quantity and quality of information delivered on first contact with Council Improved timeliness of customer service delivery via the creation of a Customer Service Charter and service standards and evidenced by customer service survey results Reduced casual labour costs by providing internal relief to other departments which negates the need to engage a temporary resource
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Increased income via better management of other fees and charges such as pet registrations and on site sewerage inspections.
The anticipated implementation costs ($270,000) related to the development of the new structure were not required, primarily as a direct result of cost management and efficiency initiatives.
The initial organisation-wide structure review also identified several functions within Council that required further, deeper analysis of service and resourcing levels. Since that time, Council has continued to review and refine various areas of its structure and services by undertaking detailed reviews of Finance, Land Use Services, Ranger Services and Water and Wastewater, leading to greater efficiencies, a strategic focus on financial management and improved service delivery.
Further, Council established a revised Advisory Committee structure which aligns to our Community Vision. In support of this structure, a portfolio system was created whereby each Councillor took responsibility for specific portfolios with the objective that they would assume the role of subject matter experts and advocates.
Service Delivery Reviews
In the 2012/2013 year, after implementing the new IP&R framework, Bellingen Shire Council moved to incorporate the service planning aspect of its business into the model. A program of formal, forward looking reviews of our services was initiated. This was in order to ensure that Council meets its commitments to our residents and ratepayers around efficiency, productivity and customer service, as well as levels of service.
The reviews investigate the extent to which services fulfil the dimensions of quality and efficiency along with the objectives of the service area and the scope of the services being provided. Reviewing the services ensures that they remain financially sustainable and reflect the needs of the community over the longer term.
Over 60 different services have been identified as being delivered by Council to the community (approximately one service for every two full-time equivalent staff members). Services include libraries, swimming pools, parks and gardens, emergency services (RFS, SES, lifeguards and surf lifesaving), weed management, maintenance of roads, maintenance of bridges, rebuilding of roads, rebuilding of bridges, drain management, public furniture maintenance, vegetation control as well as many more.
To date, reviews have been conducted on weed management, the Bellingen Swimming Pool, bridge maintenance and repair, roads maintenance, waste management and ranger services as well as fees and charges. The outcomes from these reviews are delivering the expected benefits including improved processes, service levels and risk profiles. These will continue to flow into the future.
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Council is committed to further reviews of its services. A review of Water and Waste Water is currently being finalised. Services under active consideration for future reviews are:
Rivers and waterways Public conveniences Construction certificates and building certification Waste Property and building including leasing Fees and charges
In addition, as part of the Fit for the Future submission, Council commenced a broader more holistic service review project designed to link to the work undertaken at a regional level (KPMG project), and the Price Waterhouse Coopers (PWC)/Local Government Professionals (LGP) Operational Effectiveness Survey.
The project aim is to establish the platform for the broader and ongoing body of work around:
The cost of services Service levels that are in keeping with the community expectations Opportunities for shared services Opportunities for alliancing Building on current external works and building a number of business units to undertake private works
Shared Service Alliancing
Council has identified a range of initiatives forecast to deliver improved efficiencies and reduced costs. The MIDROC Shared Services report offers projections and opportunities of up to $2 million explicit to Bellingen Shire Council. The implementation of a service review program within the construct of a broader shared servicing and alliancing program is anticipated to enhance efficiency and effectiveness, improve productivity, identify savings and capture outcomes.
Council is: Collaborating with Kempsey Shire Council regarding the replacement of its corporate IT system
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Improving processes and information flow Enabling automation across a range of Council’s functions to further support the service review process Currently undertaking service reviews on IT, waste services and HR with an anticipated future program over the next two years defined Participating in a shared servicing and alliancing program with Kempsey Shire Council and Nambucca Shire Council.
This is in addition to service reviews previously undertaken including finance, ranger services, weeds, roads and bridges and water and wastewater. Most recently, Council collaborated with Nambucca Shire Council to review the Ranger service with the objective of sharing staffing and infrastructure resources. It is anticipated that this arrangement will realise savings of around $50,000 annually.
Bellingen Emission Reduction Program (BERP)
Bellingen Shire Council adopted the BERP in June 2012. While the aim of the BERP is to reduce carbon dioxide equivalent (CO2-e) emissions across the Shire, it has also provided Council with some significant energy cost savings. Council has accurately measured its energy consumption and associated CO2-e emissions since the 2008-09 financial year to present. Notwithstanding the significant reduction in emissions, reports show the performance of Council facilities in terms of the cost savings as having achieved approximately $90,000 annually.
Council will continue to investigate the feasibility and cost effectiveness of implementing a range of efficiency measures and renewable energy supply across the next top ten electricity consuming sites. The BERP will continue to realise current and future savings through the continuation of the project and mitigate ongoing energy costs.
A recent investigation of the feasibility of installing Solar Photovoltaic (PV) systems on Council’s largest electricity consuming facilities has been undertaken as part of the BERP. A total of 14 sites were assessed. It is anticipated that completion of all installations will result in a total net cash benefit during the minimum 25 year effective operating period of $2,568,190. It is expected that installations will perform well beyond this period. The average annual net financial benefit over this time period is expected to be $102,640.
The financial savings, together with the savings already implemented, will result in financial savings of approximately $200,000 per year.
Community Engagement
Council commenced an ongoing, meaningful dialogue with the community during the visioning and strategic planning engagement work that formed part of the IP&R framework. Our community engagement activities are wide-ranging and dependent on the matter under review.
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By way of example, local bridge Hanleys Bridge collapsed leaving a group of residents isolated. In response to these circumstances, Council held a public meeting, formed a working group between Council and community, and provided regular updates via various media. The engagement process was positive, effective and appreciated by the community. A similar approach has been adopted with other infrastructure projects such as Newry Island Bridge.
In 2013, Council applied for Special Rate Variation post consultation with the community which included:
Community forums Chambers of Commerce forums Online surveys Implementation of an online topic/issue-related “information centre” that included items such as fact sheets, FAQ’s, press releases, community forum presentations, links to feedback mechanisms, and other related documents Media releases, advertising and newspaper articles
In addition, Council has undertaken specific community surveys in relation to:
2012 Community Satisfaction Survey which ascertained the community’s views and priorities in relation to a range of our programs, works and services 2012 Planning Process Survey which determined stakeholder views around Council processes in this area with a view to process improvement 2013 Special Rate Variation Survey which determined satisfaction with various infrastructure categories and priorities with regard to funding Bellingen Shire Swimming Pool Survey Access and Inclusion Plan 2030 Survey Weeds services review – community engagement outcomes 2016 Community Satisfaction Survey
Moving forward, Council will continue to capitalise on the community engagement endeavours to date as well as exploring new and more inclusive methods of engagement. As part of ongoing local government reform, Council will continue liaising with focus groups/opinions leaders and other such stakeholders through various forums.
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Investment in Infrastructure
Council continues to undertake a review of its infrastructure that assists in determining of priority projects. Council continues to take a risk-based approach which incorporates a more stringent auditing process as part of managing its infrastructure works program.
This informed the program of works for the Special Rate Variation which was subsequently secured to commence in 2014/15.
In addition, Council has substantially completed a review of its Section 94 Local Roads Contribution Plan to ensure that the funds currently held and future funds received can be used to contribute to renewing and improving the road network for the benefit of road users. This Plan was adopted by Council at its meeting of 27 January 2016.
Council also reviewed the Community Facilities & Open Space Infrastructure Section 94 Developer Contribution Plan which effective from 13 March 2014, enabling a program of major open space projects including the development and ongoing implementation of the Gleniffer Reserve Master Plan, feasibility assessment of the tidal swimming facility at Urunga and contribution toward the proposed Urunga Indoor Multi Purpose Sporting Facility.
Regional Partnerships and Alliances
Bellingen Shire Council has actively sought regional partnerships and alliances which have delivered economic benefit, service improvement and efficiency gains. Partnerships are currently in place for:
Waste management Library services Internal Audit Asset management Procurement of a corporate IT system Service reviews with a memorandum of understanding (MOU) in place with Kempsey Shire Council & Nambucca Shire Council.
Regional Collaboration
Bellingen Shire Council has been an active member and participant in the Mid North Coast Region of Councils (MIDROC) whose focus for a number of years has been both collaboration and advocacy.
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In 2014, KPMG conducted a major analysis relative to shared servicing across the region. At a high level, this indicated projected saving of around $15 million to $43 million across the region noting that further detailed analysis would be necessary. The KPMG assessment also indicated that savings for Bellingen could be up to $2 million.
Council is actively exploring the opportunities identified by the KPMG report in terms of scale and scope efficiencies with partners across the region. This is in addition to opportunities that potentially may be realised through the North Coast Joint Organisation, as all opportunities need to be explored to maximise potential and benefits to Council and its community.
Further detailed work is needed to qualify potential outcomes and this is being enabled through a shared services partnership with Kempsey Shire Council and Nambucca Shire Council.
In addition, Council participates in a range of MIDROC subgroups where best practice is shared. Collaborative effort has realised significant cost and efficiency savings in areas such as work health and safety, human resource management, planning, procurement and asset management.
By way of recent example, Bellingen Shire Council, through the MIDROC HR subgroup, initiated and led the regional procurement of a shared learning management system for six of the seven MIDROC councils achieving cost savings of approximately $372,000 in total (on average $62k per council) over the four (4) year subscription period, as opposed to each council individually procuring this service. For Bellingen Shire Council this resulted in savings of $11,220 per annum and $44,880 over the four (4) year subscription.
By way of further example relative to human resource management cost and efficiency savings are being realised through:
Reduced use of external trainers/consultants (and associated costs) as a significant proportion of training can be delivered online at the workplace Savings in both training related travel time and costs Reduced costs associated with using external training facilities Reduced training development costs as online training programs developed in-house may be shared across the member councils via the learning management system Reduced training administration time.
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Joint Organisations
The Fit for the Future guidelines make it clear that councils need to be mindful of the specific recommendations of the Independent Local Government Review Panel (ILGRP) around scale and capacity. In our case, particularly regarding the options for non-metropolitan councils, Bellingen Shire Council is listed in Group G of Table 11 of the ILGRP Report as a “Council in the North Coast JO”. Clarence Valley, Coffs Harbour City and Nambucca Shire Councils are proposed as the other members of the North Coast JO.
The councils of Clarence Valley, Coffs Harbour City, Bellingen and Nambucca Shires took the opportunity to pursue the consideration of the Minister for Local Government and the Office of Local Government to be appointed as one of the pilot Joint Organisations (JO). The initial application was not successful and a subsequent revised application was prepared. However government has not expanded the pilot JO program. Nevertheless, the four (4) councils that make up the proposed North Coast JO are keen to progress this matter and have continued to meet periodically to discuss the strategic way forward.
The Fit for the Future Reform process included the establishment of pilot Joint Organisations of Councils in late 2014.
Joint Organisations are seen by the NSW Government as a key part of achieving strong modern local government, to provide a forum for local councils and the state to work together on key issues that cut across traditional council boundaries such as jobs education roads and transport.
A mid pilot report was released in July 2015 which anticipated an evaluation report and final JO model in early 2016 to inform Cabinet and Bill processes in the second quarter of 2016 with implementation planned from the start of the next local government term, from September 2016.
On 8 June 2016 the Minister for Local Government, the Hon. Paul Toole issued a media release as well as an Overview and Background Paper detailing the proposed operational arrangements for Joint Organisations.
The key provisions of the JO proposal are as follows: JO core functions will be embedded in legislation and include strategic planning and priority setting, intergovernmental collaboration and regional leadership and advocacy. JO’s can have optional functions such as service delivery and capacity building. These will be enabled but not prescribed by legislation. Mayors of member councils will sit on the JO Board for their term of office. General Managers of member councils will advise and contribute to the JO Board. The JO Board will appoint its own Chair.
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There will be equal voting rights between members and no casting vote for the Chair. Additional councillors may be appointed to the JO Board, provided representation remains equal among councils. The NSW Government representative (Regional Coordinator of the Dept. of Premier & Cabinet) will be an associate (non-voting) member. Other organisations such as county councils and cross-border partners may be associate (non-voting) members. In terms of boundaries the JOs will be established by proclamation and demonstrate a strong community of interest between member councils and will be based around a regional centre where possible, and big enough to form strong partnerships. The JOs will each receive $300,000 seed funding from the NSW Government and will employ an Executive Officer under a standard contract and other staff under the Local Government (State) Award. JO’s will be able to apply for grants and generate income to help fund ongoing operations. Notwithstanding the nominated JO core functions, member councils will still undertake local strategic planning, collaboration, leadership and advocacy and may have individual relationships with the State on all of these matters. As separate legal entities, JOs will be able to carry out functions such as tendering, entering into contracts, applying for grants, employing staff and undertaking regulatory functions on behalf of member councils. JO Board members will not be paid sitting fees. Instead to recognise the important role of Mayors on JO Boards, it is proposed that a one-off increase to the Mayoral fee be considered as part of the councillor remuneration review. In terms of financing Jos, it is proposed that member councils fund the ongoing core functions of the JO with contributions based on a formula negotiated by each JO.
Council provided a detailed submission to government on the matter in June 2016 which in summary indicated: The key issue for NSW Councils is financial sustainability. The JO’s nominated core functions do not directly respond to this priority. The documentation indicates that the NSW Government will provide seed funding for the establishment of JO’s and opportunities for grant funding for ongoing operations. This provides uncertainty in terms of ongoing costs. The proposal for equal voting rights between members is supported and was the basis for the JO discussions held previously by the councils slated for the North Coast JO i.e. Clarence Valley, Coffs Harbour, Bellingen and Nambucca There remains uncertainty around the future membership of the North Coast JO particularly in the context of the establishment of the North Coast Council i.e. the former councils of Great Lakes, Greater Taree and Gloucester. A per capita based funding model is preferred. In terms of risk, whilst the NSW Government’s independent evaluation of the five pilot Joint Organisations seems to be very positive in terms of their benefits, some potential risks are outlined above.
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Governance and Risk
Council has established governance arrangements related to the Special Rate Variation (SRV) secured in 2013, including a Committee of Council, the Special Rate Variation Implementation Planning and Productive Committee (SRVIPP), to oversee productivity initiatives and progress of works e.g., land and property review, fees and charges review. The SRVIPP is also supported by internal program boards, known as the Financial Sustainability Program Board and the Transport Infrastructure Sustainability Program Board, and a project management framework.
Council has also established an internal audit function. The Audit Committee has adopted a forward meeting plan, the Internal Audit Charter (based on the model charter contained in the OLG Guidelines), the Internal Audit Plan and the Risk Management Toolkit. In addition the Audit Committee considered and recommended a Risk Management Policy which was subsequently adopted by Council at its meeting of 24 June 2015.
The Policy is intended to form the apex of Council’s risk management framework and has been prepared with the intention of assisting Council to achieve alignment with ISO31000:2009 Risk Management – Principals and Guidelines. The Risk Management Tool kit is intended to reflect the operational component of Council’s framework to give effect to the Risk Management Policy.
Key elements of the toolkit involve the following:
Risk types Risk categories Consequence descriptors Details of how Council’s risk registers will cascade Procedure for risk management Internal risk reporting expectations
The Audit Committee, along with the internal audit function, involves shared resourcing and collaborative arrangements with neighbouring councils.
The internal audit function is anticipated to enhance Council’s ability to identify risks, assess the appropriateness of controls and capitalise on potential efficiencies across the organisation.
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Procurement
In September 2011, Bellingen Shire Council was one of the first three (3) councils in NSW to participate in the Procurement Excellence Program originally developed by the Victorian State Department of Planning and Community Development and supported by Local Government Procurement (LGP), MIDROC, and PMMS Consulting Group.
As a result of this process, Council developed a procurement roadmap which was informed by a comprehensive data capture and analysis process to identify strengths, synergies and opportunities. The process brought together around 20 Council staff, from across Council operations, to develop a roadmap that reflected organisational needs as a whole. The roadmap was presented to Council’s Executive Management Team for approval and set into motion. Actions from this plan were subsequently prioritised and embedded in existing work plans.
The organisational analysis was based on Council's own financial data and PMMS' Procurement Capability Assessment Model was used to assess Council capability across eight dimensions of procurement excellence. These dimensions were used to structure the workshop discussions and analysis to determine the stage of procurement development for each council, relative to best practice for each dimension.
Responsibility for implementation of the procurement roadmap is overseen by a Procurement Steering Committee, with executive, procurement and finance membership. The roadmap is designed to support Council development based on the Local Government Procurement Maturity Model.
Since the development of the roadmap, Council has made significant progress on implementing the projects identified and continues to work towards all of the outcomes contained within it. Procedural and cultural improvements in procurement flowing from this initiative have resulted in the mitigation of significant risks to Council and the successful sourcing of many procurement categories with dramatically improved value for money outcomes.
For example, Council’s procurement planning document was recently taken up by the MidCoast Waste Alliance for planning the next round of waste services procurement and a recent print services contract resulted in estimated savings of $53,000 per annum. In addition the procurement of the new corporate IT system has been developed and planned with an expected outcome by the end of 2016.
Future Growth
Council has developed a strategy for identified land use options to ensure future growth opportunities. The realisation of these opportunities will lead to a greater population base with the objective of an increase in total revenue.
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Cost Containment Strategies
In November 2014, Council established the Financial Sustainability Program Board (FSPB) to develop a culture of efficiency productivity as well as facilitating savings across the organisation including the following:
Review of the Section (S)355 committees and subsequent implementation of revised guidelines with committees taking on: o More delegated responsibility for the direct costs of the facilities o The care, control and management of the facilities under the legislation A focus on, and improved management of leave liability, resulting in a 5% reduction for long service and a 7% reduction in annual leave in the 2015/2016 year in comparison to the 2014/2015 year Tighter controls put in place for the management of overtime which has seen a reduction of 23% for the 2015/16 financial year compared to the 2014/15 year. The majority of Council overtime costs can be attributed to the Works department where there was a 29% reduction in overtime costs just within this area Reduction in casual labour and an investment in our young people via the establishment of a traineeship program Realisation of savings in 2014/15 of $150,000 managed through a benefits realisation account A joint Workers Compensation Improvement Plan with our insurer leading to improved safety performance and a significant reduction of 28% in Council’s premium estimate for the 2015/16 year (representing a saving of approximately $186,000) An online careers site which, through efficiencies, has enabled the in-house management of the bulk of Council’s recruitment efforts and led to ongoing cost savings, the recruitment budget for 2014/15 being reduced by $40,000 and a reduction in our time to hire Online training has enabled efficiencies in the process, improved accessibility and timeliness of training, and a reduction in associated costs Development of an intranet to disseminate information has reduced printing costs and improved customer service
Since its inception the FSPB has identified ongoing savings of over $400k. These savings have enabled Council to redirect funds to transport infrastructure renewal projects.
Asset Framework
Significant progress has been made toward improving the framework and governance supporting the planning, development, management and financial reporting of transport infrastructure. In August 2014, Council endorsed the establishment of the Transport Infrastructure Sustainability Program Board. This Board was established to deliver the transport infrastructure program of work outlined in the Delivery Program and Special Rate Variation application. The objectives of the Board are to:
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Deliver transport infrastructure projects in the Delivery Program Enhance funding for transport infrastructure Improve efficiency and productivity in transport infrastructure delivery
In addition to the establishment of the Board, Council has embarked on a significant review of its transport infrastructure asset registers, auditing the inventory data to update the records in preparation for revaluation required for the end of the 2015 financial year. This process has been aided by Bellingen Shire Council’s participation in a joint regional council initiative within the MIDROC group of councils. The project known as the MIDROC “Talking Apples and Apples about Infrastructure” enabled all participating councils to work together to develop a consistent approach to asset management and financial reporting. The project provided a benchmark to compare unit rates for each class of asset at component level, establishing life cost comparison data, comparing in service and useful life and providing an agreed asset revaluation methodology.
Council has also implemented a maintenance management system which spatially captures road asset defects and calculates a risk rating which then produces a response time for the asset repair which is utilised by the operations section for the programing of maintenance activities.
Understanding Our Business
In 2014, Council undertook a number of initiatives to better understand our business. This included participation in the PWC/LGP Operational Effectiveness Survey and the undertaking of a staff satisfaction survey.
The Operational Effectiveness Survey covers the following five key operational areas:
Corporate Leadership Financial Management Operations Management Risk Management Workforce Management
Two Operational Effectiveness Surveys have been completed for 2014 and 2015. The third survey will be undertaken in 2016. The outcomes of the first two phases of the project are currently being distilled into an Action Plan for the Bellingen Shire Council.
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The Staff Satisfaction Survey was designed to:
Provide an avenue for feedback Gain an indication of overall satisfaction Understand satisfaction on specific workplace issues See how we are tracking against previous surveys Identify key areas for improvement Provide input to development of future workforce plans
Over 60% of staff completed the survey. The survey results showed Council is doing comparatively well in the following areas:
1. Role clarity 2. Teamwork 3. Equity & diversity 4. Safety 5. Feedback & support 6. Wellbeing 7. Involvement 8. Job satisfaction
Based on the results of the survey, Council will focus on identified areas for organisation-wide improvement in the coming years. In addition, Department/team-based improvement plans are being developed by staff that will include individual and team commitments. These improvement plans will be consolidated in 2016 with a report on the progress of their implementation being undertaken quarterly. Further “pulse surveys” will be undertaken to check on progress.
Conclusion
In an era of unprecedented change and an environment of relative disadvantage, restricted revenue and additional cost impositions, Council is faced with real challenges in terms of maintaining and replacing infrastructure and delivering improved and expanded services to our community.
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To build financial sustainability, it is imperative that Council address both cost containment/reduction measures as well as options for additional revenue in the context of community want and need.
Our approach is both inward looking and focused on strategic regional partnerships. It is informed by independent research and rests on a strong platform of stakeholder engagement. Our approach moving forward also builds on a range of extensive initiatives undertaken in relation to organisational reform and efficiency improvements, as well as a solid governance framework.
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SHIRE OF BELLINGEN 2030 COMMUNITY VISION OVERVIEW
The Integrated Planning and Reporting (IP&R) framework recognises that communities do not exist in isolation – they are part of a larger natural, social, economic and political environment that influences and to a large extent, shapes their future direction. Nor do council plans exist in isolation – land use and infrastructure planning produces social, environmental and economic outcomes and vice-versa. They are connected.
This framework encourages councils to draw their various plans together, to understand how they interact and to get maximum leverage from their efforts by planning holistically for the future, and opens the way for councils and their communities to have important discussions about funding priorities, service levels, preserving local identity and to plan in partnership for a more sustainable future.
The plan has been developed from community engagement and is built on the pillars of sustainability of economy, community, environment and civic leadership and will provide an imperative for the integration of sustainability into the core business of Council.
A major part of this process is about creating links with individuals, community groups and our business community to establish a platform to work collaboratively on a range of issues. These include the opportunities the National Broadband Network offers our community, economic development and tourism, health and wellbeing, growth and development, the efficiency and effectiveness of Council operations as well as environmental sustainability issues such as climate, biodiversity, fresh water and food security.
In short our focus is:
Connected, Sustainable, Creative
Contained within the 2030 Vision is a set of Community Indicators that relate directly to the identified themes and aspirations. The indicators provide a structure against which Council can measure the progress that is being made toward the stated aspirations of the community. Progress reporting of the Community Indicators, which will occur biennially, will assist Council in tracking the outcomes and the trends that are occurring in relation to the 2030 Vision.
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RESILIENT ECONOMY
What are we trying to achieve?
We are a vibrant, prosperous and inclusive community supported by a strong, sustainable local economy
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RESILIENT ECONOMY
Community Indicators
Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Resilient We have % of change in the Industry BSC Economic Profile Between 2015/2015 there was a 3.4% increase in industry Economy meaningful Productivity for Bellingen Shire Stable or increasing productivity for Bellingen Shire. work and Quarterly vibrant businesses within our community
We have Number of visitor nights Tourism NSW Survey 19,695 visitor nights in 2014-15 balanced, increasing over life of plan Increasing $120m in tourism receipts sustainable Biennial reporting (2yrs) 7% growth over last 2 years tourism
We have a % of locally sourced food by Bello Food Box Bello Food Boxes increased by 780 sustainable residents Number of fresh local food boxes sold over the last 12 months local farming Increasing sector that Annually provides us
with healthy, Number of people involved in BSC Economic Profile Agriculture represents 10% of the fresh food Stable agriculture Shire’s total workforce. This is a Quarterly 2% increase from 2010. 121 new jobs were created over the last 4 years.
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COMMUNITY WELLBEING
What are we trying to achieve?
Our community is inclusive, creative and empowered to achieve a sustainable future
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COMMUNITY WELLBEING
Community Indicators
Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Community Our children, School retention rates Dorrigo/Bellingen High Schools The percentage of students that youth and % Stable / Increasing were retained from Year 10 to Year Wellbeing seniors are Annual Reports 12 at Bellingen High School has
valued, involved Destination of School Leavers Dorrigo/Bellingen fluctuated between 48% and 56.5% and supported High Schools over the last 4 years. Number stable/increasing Approximately 80% of Dorrigo High Annual Reports School students completed Year 12
in 2015 however specific data is not available for previous years.
An estimated 50% of the shire % of people in the 60+ age BSC Community Survey population are volunteers aged 60+ involved in volunteer activities Stable or increasing who are involved in a wide range of or community groups Annually community organisations and activities.
We are a Apprenticeship & vocational State Training Services Total apprentices in the shire in learning and training enrolments Improving 2014/2015 is 55 and total trainees 43. Overall 98 in training locally. creative Annually community
BSC Community Survey There are many varied Participation in lifelong % participating stable/increasing opportunities in local organisations learning activities – self Annually to participate in lifelong learning reported activities e.g. Camp Creative, musical groups, U3A, Men’s Sheds, View Clubs, CWA, arts & crafts
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Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
groups, sports and recreational clubs, environmental groups, youth groups, seniors groups, service clubs, TED talks, and on line learning.
We value, honour Evidence of support of and BSC Reports to Council on NAIDOC Week events held and actively participation in indigenous Community Engagement annually and financially supported acknowledge events and learning Maintain or increase the number of our opportunities events supported Gumbaynggirr culture and Gumbaynggirr Update library resources relating to education has continued to be culture and Aboriginal culture and heritage available and further developed heritage Annually throughout the Shire over the past 4 years.
Language classes have been regularly taught from the Bellingen Shire Youth Centre, the Bellingen Shire Learning Alliance, Camp Creative and the local primary and secondary schools.
Cultural education programs are also being taught at Bellingen High School across various classes.
Annual increase of at least 100 titles in Aboriginal culture or heritage held by the library.
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Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
We are Perceptions of safety BSC Community Survey The perception of safety was well
connected and Improving above the neutral score with 4.78 out of 5 people or 97% feeling safe safe with a Annually BSC Community Survey during the day home alone and strong sense of Satisfaction with feeling part of the community Improving 3.77 out of 5 people or 75% feeling community Annually safe when in their nearest town at
night.
Number of recorded criminal Australian Bureau of Crime Statistics The annual average percentage incidents for major offences Decreasing Annually change for property offences has been a 9.1% decrease between January 2011 and December 2015.
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PLACES FOR PEOPLE
What are we trying to achieve?
We have services, infrastructure and development that connects, supports and strengthens our community for the future
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PLACES FOR PEOPLE
Community Indicators
Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Places for We have a Community satisfaction with BSC Community Survey All of the listed facilities had an People diversity of libraries; cleanliness of Mean satisfaction ratings increased satisfaction rating from 2012-2016. The % increase is listed beautiful streets; parks, reserves and Improving to 3.5 or more across all spaces that playgrounds; sporting service areas for each facility: foster facilities; community halls; Annually community Council pools; youth facilities Libraries - 2% happiness and Community halls - 9% wellbeing Youth facilities – 13% Parks, reserves & playgrounds – 2% Cleanliness of streets – 3% Public toilets – 7% Council pools – 15%
We have a Households with housing costs ABS NSW LG Data Bellingen rates 950.1 on the mixture of 30% or more of gross income Reported separately as m o r t g a g e SEIFA index of social affordable, stress and rent stress disadvantage (scores range sustainable from 1,120 – 788.4 across Decreasing housing options Annually NSW) for all in our Mortgages represent 53% of community gross average personal income
Rents represent 34% of gross
average personal income
Number of developments that BSC Development Applications Secondary dwelling applications include an affordable housing (Requires new process to record) have increased significantly from 2
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Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
component Number of 1 and 2 bedroom in 2012, to 4 in 2013, 14 in 2014 developments and secondary and 16 in 2015. developments Increasing Annually
We are Kms dedicated walking and BSC Asset Management Reporting The length of shared cycle/ connected and cycling tracks (11.3km currently) Increase by 10km by 2030 pedestrian paths has extended by able to move Increasing 1.8km making a total of 13.1km of around in a Annually formed tracks. safe,
accessible, % of us moving around using affordable and BSC Community Survey Community participation in ride to methods other than cars environmentally Improving work and walk to walk activities in friendly way Annually addition to the use of community transport.
We have the Subjective wellbeing BSC Community Survey Council facilities and services that facilities and Improving lead to a healthy and active services needed community include pools, sporting Annually to be a healthy facilities, parks, reserves and
and active playgrounds, community halls, BSC Community Survey community beaches, youth facilities and Mean satisfaction rating of Improving to 3.5 or more Council’s overall Annually services for the elderly. Each of Performance these facilities or services scored at least 3 out of 5 or higher in satisfaction rating.
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LIVING ENVIRONMENT
What are we trying to achieve?
Our natural environment is healthy and clean, we work actively to protect and improve it for future generations
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LIVING ENVIRONMENT (CONT)
What are we trying to achieve?
Our natural environment is healthy and clean, we work actively to protect and improve it for future generations
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LIVING ENVIRONMENT
Community Indicators
Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Living We have clean Swimming Water Quality BSC Swimming Water Quality 4 out 6 popular swimming holes Environment water which is program scored 100% for swimming water protected and quality over the last 2 years. % of tests showing suitable water used quality sustainably Stable or increasing Annually
NSW Dept. of Primary Industries – Community water usage Average annual residential water Office of Water consumption for 2014/2015 is Steady or reducing trend in 152kl/property, State average is average annual residential water 166kl/property, National average is supplied in the financial year. Below median (for similar size water 181kl/property. Results for providers) and reducing 2015/2016 are not available from Annually the Office of Water until 2017.
Our Number of noise complaints BSC State of Environment Report 17 noise complaints were reported to Council between 2012-2016. surroundings Steady or reducing are quiet and Annually clean Number of air quality BSC State of Environment Report 17 air quality complaints were complaints Steady or reducing reported to Council between 2012- Annually 2016.
We reduce, Waste generated/total waste BSC State of Environment Report Slight increase in 2013 but now reuse, recycle for both kerbside and self haul Reducing or steady steady. 543kg waste generated by (tonnes) per capita Annually each person in 2015.
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Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
% of total waste diverted from BSC State of Environment Report Dramatic increase in recycled landfill Increasing or steady waste, with 84% of waste diverted Annually from landfill (FY 15/16). This is an increase of 3% from the previous year which gives an indication as to why Bellingen Shire Council is ranked number 1 recycler in NSW.
We live Annual Council total greenhouse BSC State of Environment Report Overall emissions remain steady sustainably gas emissions (measured in Reducing with slight electricity reduction. and reduce our tonnes of carbon dioxide Annually Further reductions are anticipated ecological equivalent) with the installation of Solar footprint and Photovoltaic (PV) systems on contribution to Council facilities. climate change
We protect Number of endangered BSC State of Environment Report Bellinger Snapping Turtle declared and and threatened species, Steady or decreasing critically endangered. enhance our populations and Annually biodiversity ecological communities Identification of approximately 1730ha that meets the criteria for core koala habitat under SEPP 44 (Koala Plan of Management adopted December 2015) We work Number of volunteer hours State of Environment Report Increase in number of hectares together to spent on invasive weed control (Regional) regenerated from 7 to 41 hectares protect and (public and private land) Number of volunteer hours since 2011 which includes 500 enhance our Steady or increasing hours of annual volunteer input. environment Annually
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CIVIC LEADERSHIP
What are we trying to achieve?
Council is open and transparent and provides leadership and advocacy on behalf of our community
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CIVIC LEADERSHIP
Community Indicators
Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Civic Council is an Delivery Program achievement BSC Delivery Program and Performance is communicated through the annual Operational Plan Leadership organisation Operational Plan report that embraces Reporting against KPI’s report and the End of Term Report.
business Stable Operational Plan reporting has excellence Quarterly previously been completed on a quarterly basis but is now bi- annually.
All Key priorities achieved Key priorities from the DP&OP The review and achievement of key Stable priorities is undertaken regularly by identified and achieved Annually executive management on an annual basis.
Our community People participating in one or BSC Community Survey 95.7% of Councils s355 community is informed and more citizen engagement % of people participating committees are community members engaged with a activities in the past 12 Increasing with the remainder being Councillors strong sense of months Annually who are also members of the civic leadership community.
BSC % of community members 85% of Council’s Advisory Community members on on Council Community and Committees are community members Council Community and Advisory Committees with the remainder being Councillors Advisory Committees Minimum 70% stable or increasing who are also members of the Annually community.
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Theme Aspiration Indicators Data Source/Trend/Timeframe Outcome
Council is People contacting Council with BSC Community Survey First Contact Resolution (FCR) has proactive in queries have their matter dealt % of matters resolved in 1 or 2 increased from 63% when representing with efficiently contacts increasing to 70% or more measurement first began in the needs of Annually November 2013, to 77% for the our 2015/2016 year. FCR performance community is reported via the annual Operational Plan.
The Mystery Customer program conducted on a monthly basis has proven beneficial in raising service standards and the consistent delivery of quality customer service with an overall score of above 90% for each year since the program commenced in February 2014.
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Significant Achievements 2012 – 2016
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BELLINGEN SHIRE COUNCIL SIGNIFICANT ACHIEVEMENTS – 2012 TO 2016
ECONOMIC AND BUSINESS DEVELOPMENT
The Economic Development Unit is focused on establishing a resilient economy, the promotion of balanced and sustainable tourism, and development of the agricultural sector. This is achieved by attracting investment to the Shire, providing appropriate infrastructure to support growth and working with local business and regional partners.
The unit provides visitor information services, volunteer co-ordination, grant support, business development support and management of Council public swimming pools and tourist information centres.
Significant Achievements for 2012-2013 Tourism Continued to work with Coffs Coast Marketing in the promotion and development of tourism in our region. During 2012/13 reporting period Bellingen Shire was involved in the very successful 101 Things to do on the Coffs Coast campaign. This campaign was acknowledged by industry at a number of award nights. In conjunction with Coffs Coast marketing the Shire hosted a number of PR visits which resulted in stories being produced in both the traditional media as well a number of social media sites. Successfully negotiated with TASAC [Tourism signage committee] to have brown and white tourism signage approved for the Urunga Boardwalk. New collateral material for the Urunga Boardwalk developed. Maintained the operation of the Urunga and Waterfall Way Visitor information Centres. The Urunga centre reported an increase in numbers due to their continuing involvement with the Driver Reviver programme. The Waterfall way Centre reported a decrease in numbers through the door, however they recorded in increase in sales. The Shire has been represented on the peak industry group - North Coast Tourism Board with a board position. Developed a new photographic library for Council and general usage.
Economic Development The major economic activity within the shire was the announcement of Abigroup as the preferred tender for the Urunga – Nambucca section of the Pacific Highway upgrade.
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Council is working closely with the contractor including promoting local businesses to Abigroup. Activities from the 5 year Economic and Tourism Development Plan implemented as resourcing permits. Worked closely with NBN on the introduction of National Broadband Network across the Shire. Liaised with a number of local businesses to assist them with Council matters and outside assistance. Council represented on a number of groups and working parties including The Bellingen Shire Education and Business Alliance, Industry Mid North Coast Board and Manufacturing Coffs Coast Board. A range of joint projects undertaken with neighbouring councils - Coffs Harbour and Nambucca Shires on economic development matters and issues, especially the NBN introduction. Relationship built with Southern Cross University during the year.
Grants The grants area has been successful with a number of grants for the Shire. Continued development of closer relationships with areas in Council so we can develop long range plans and actions to be ready for grant opportunities as they arise. The State and Federal Governments have reduced funding activity over the last year and we look forward to an improvement in the new financial year.
Swimming Pools - Dorrigo and Bellingen Commenced work on the new contact for the management of the Bellingen swimming pool during this period. Service Review process undertaken for Bellingen Pool
Saleyards The Dorrigo saleyards continued to operate during the reporting period. The Yards showed a decline in number over the last 12 months. This is due to market and weather conditions.
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Significant Achievements for 2013-2014 Tourism Council strengthened the working relationship with regional tourism agencies to ensure a more balanced approach to how destinations were promoted across the Shire. A working group was established to develop a Master Plan for Gleniffer Reserves with a key objective to address impacts on the environment from increasing visitation. Council established an Events Hub at the Waterfall Way Visitor Centre to promote festival and event sustainability and to assist community based organisations in events management. A successful Volunteer Celebration was hosted by Council to thank and support volunteers who work across our Shire in a range of community and service based organisations. A number of familiarisation tours were conducted of accommodation properties across the Shire to enhance the product knowledge of Tourist Information Centre volunteers. The Waterfall Way Visitor Centre received significant internal and external enhancements to make it more appealing to visitors. The sale of commission based event tickets commenced at the Waterfall Way Visitor Information Centre to assist in the promotion of local events. The development of a feasibility study for the Urunga Tidal Facility commenced. Economic Development
Council hosted digital workshops in Dorrigo, Bellingen and Urunga to enhance the e-commerce capability of local business. Bellingen Shire was represented at the Country Living NSW Expo in Sydney; this is a key marketing platform to tourists along with tree changers and sea changers. Council collated information on local business to facilitate local employment and contracting opportunities generated from the Pacific Highway upgrade. Council worked closely with individual companies to facilitate customised solutions for improved National Broadband Network coverage. A new mentoring service was introduced to assist local businesses with business planning and development and their engagement with Council. Community Events signage was established to provide a more professional approach to marketing local festivals and events. Council significantly increased engagement with Chambers of Commerce and community organisations to enhance economic development across the Shire.
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Grants
A successful grant application saw the installation of outdoor gym equipment in Connell Park next to the children’s playground which sees ongoing regular use by the community. Adding to this valuable community asset, the Bellingen Rotary Club installed a further two pieces of equipment. The Dorrigo Swim Centre has seen some valuable improvements with the installation of a new accessible toilet thanks to a grant from the State Government’s Community Building Partnership Fund. A $40,000 energy efficiency project was also undertaken with thanks to a grant from the Department of Families and Community – Sport & Recreation that will see a saving on energy costs of approximately $6,000 per year. This project was partly funded by Council. The Local Government Energy Efficiency Program has enabled a solar installation to heat the showers at both the Bellingen and Dorrigo Swim Centres. The Better Waste Recycling Fund provided Council with a grant of $71,931 to enable better waste management practices, increase recycling and diversion from landfill and improve the management of problem waste. A significant project funded from this will be the installation of a weighbridge at the Raleigh Waste Management Centre. The previous Council Donations Fund saw a change with its metamorphosis into the Community Support and Community Event Sponsorship Funds. These Funds help the community to run programs and projects that have a broad community benefit. The Funds have contributed $49,826 in the last financial year to support various community organisations and events such as Local MADE, the Arts Council of Dorrigo, Girl Guides, Bellingen, Dorrigo and Urunga Country Women’s Associations, the Bellingen River Festival, the Jazz Festival and the Kalang Progress Association. Swimming Pools – Dorrigo, Bellingen and Mylestom Council recognises that our community significantly values its public sporting infrastructure. Not only does it promote a healthy lifestyle, it enhances social cohesion and community spirit. Throughout 2013-2014, Council made significant improvements to all its public swimming pools which will result in a positive social, economic and environmental impact.
A service review process was undertaken for the Bellingen Swimming Pool. Council engaged YMCA to manage Bellingen and Dorrigo Swimming Pools. Bellingen Swimming Pool realised a significant increase in attendance. At Bellingen Pool, Council installed a chlorine dosing system, repaired the expansion joint and ballast tank, made improvements to the amenities and gardens, repaired roof tiles and installed solar panels. Dorrigo Swimming Pool recorded a strong average increase of revenue.
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At Dorrigo Pool, Council installed disabled amenities, made repairs to roofing panels, improved waste water drainage, repaired the pool heater, replaced shade cloth and introduced $40,000 worth of solar panels that will significantly reduce energy costs. At Mylestom Saltwater Pool, repairs were made by Council to some of the timber decking. Dorrigo Saleyards
An on-going maintenance program is now in place to enhance the facility and improve safety of patrons and staff.
Significant Achievements for 2014-2015 Tourism Council has representation on the Coffs Coast Tourism Management Committee and North Coast Destination Network. Initiatives include commissioning a Tourism Strategic Plan for the Coffs Coast Region, collaboration with Destination NSW to reshape the Regional Tourism Organisation structure and delivery of State tourism funding Establishment of new tourism branding for the three main towns in the Shire Implementation of three tourism Discovery Apps. This is a partnership which will support tourist information and council services Development of the Gleniffer Master Plan to address environmental and social impacts from tourism Volunteer familiarisation tours of accommodation properties improving product knowledge and visitor information services Creation of a new Facebook page for tourism promotion called “Bellingen Dorrigo Urunga” Development of the Events Hub to promote the events and festival sector. Ticket sales through the Waterfall Way Visitor Centre increased its annual turnover by one hundred per cent from the previous year Support and promotion of the Bush ‘n Bay Adventure Race at Mylestom, including facilitating volunteer support and promoting the event to relevant target markets.
Economic Development Exhibited at the Country NSW Expo in Sydney to promote the Bellingen Shire as a relocation prospective Collaboration with Coffs Harbour Innovation Centre to offer a series of Innovation Workshops throughout the Shire Co-sponsored the Mid North Coast Food Forum, attracting agribusinesses and offering industry development workshops and presentations Provision of mentoring services to a range of new and existing businesses
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Joined the Small Business Friendly Council program, identified strategies to improve services to small business, including the rollout of a development application tracking service to process all commercial and events based development applications Youth Mentoring Program developed with the Bellingen Shire Business and Education Alliance, promoting youth retention in the Shire as a key objective.
Sale Yards Review of the on-going fees and charges to promote sustainability of sale yard operations Review of Work Health and Safety aspects of the facility New broadband infrastructure installed to improve internet connectivity and to improve facilities for clients.
Grants NSW Roads and Maritime Services provided $600,000 to assist in the reconstruction of Newry Island Bridge. NSW Environment Protection Authority (EPA) contributed $106,300 to build a new community recycling centre at Raleigh EPA provided $71,932 to purchase new recycling street bins and a weigh bridge at Raleigh Waste Management Centre Council and Bellingen Valley/Dorrigo Rugby League Club secured $68,182 to repair the grandstand and upgrade storage and amenity buildings at Bellingen Park Department of Sport and Recreation contributed $25,000 to upgrade lighting facilities at Connell Park NSW Cancer Institute committed $25,000 for eight multipurpose marquees for public sun and weather protection at parks, sporting grounds, swimming pools, festivals, functions and events Southern Phone awarded $25,000 to fund kitchen renovations at Bellingen and Dorrigo Girl Guide halls, purchase of recreational equipment for Bellingen Scouts and provision of a pool hoist at Bellingen Swim Centre The Community Building Partnership Program provided $15,000 towards the restoration the Bellingen Memorial Hall roof NSW Office of Local Government awarded $10,000 to establish a program that subsidises companion animal fees for low income earners North Coast Local Lands Services contributed $5,000 to control new and emerging weeds The Department of Education and Communities provided $1,230 to host a youth clinic in Dorrigo, a basketball clinic in Urunga and a youth music event at Bellingen Markets The Department of Family and Community Services awarded $800 to host a senior’s week function.
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Significant Achievements for 2015-2016 Tourism The Economic Development Unit (EDU) worked with local chambers and the Economic and Business Development Advisory Committee to establish a new strategic plan for the next five years, Bellingen Shire Council’s Economic Development and Tourism Plan 2015-2020. From a tourism perspective, Council has made some significant progress. This included working at a regional level to establish a new industry forum – Destination Coffs Coast. Council facilitated the recruitment of Bellingen Shire chamber and industry representatives. The Committee commissioned a new Coffs Coast Tourism Strategic Plan 2020. A key outcome of the Plan is a new approach to branding and marketing that will ensure stronger representation of the Bellingen Shire under the Coffs Coast banner. This provided a $50k benefit to BSC. Council continues to support the Discovery Apps initiative across the Shire and installed five new QR posts at key tourist attractions across the Shire. The QR Code posts enhance the visitor experience at each location through providing innovative digital interpretation. The EDU worked productively with representatives from the Gleniffer Community in addressing negative impacts from visitation at the Gleniffer Reserves. The Gleniffer Master Plan was adopted by Council and is now at the implementation stage. A Stewardship Group is being established to work with Council and key stakeholders. Three volunteer familiarisation tours of accommodation properties across the Shire were conducted for Visitor Centre Volunteers. This provided volunteers with firsthand knowledge of our tourism product. This translates to qualified referrals and a higher level of confidence when our volunteers are dealing with visitors. The “Bellingen Dorrigo Urunga” Facebook page attracted over 1500 likes and continues to be a valuable platform to promote tourism and our Shire. The Events Hub goes from strength to strength. This year the Hub hosted three Work for the Dole placements. The committee are continually building on services and the resources it offers for the Shire’s creative industries. A new Events Hub website is currently in development which will assist new and existing festival organisers through the information it provides Two new digital kiosks have been acquired to support visitor information services. One will be located at the Waterfall Way Visitor Centre and the second one will be located in the CBD of Urunga. Economic Development Council was pleased to be a key sponsor of the Mid North Coast Creative Industries Forum. The event was held in the Slim Dusty Centre in Kempsey and was very well attended. The forum was organised by ETC and brought creatives together from across the region. The Mid Coast hosted another very successful Food Forum at Bonville Golf Course. This event continues to grow. The Event supports all forms of agri business and involves workshops, presentations, panel discussion, a food showcase and harvest dinner. Bellingen Council was a major sponsor with other LGAs.
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Council worked closely with ETC throughout the year to offer a range of business workshops. Sessions were held on marketing and Instagram. Council also partnered with ETC to provide one on one business advice. The Digital Innovation Challenge was held in conjunction with Coffs Harbour City Council. It provided workshops and prize money for entrepreneurs in the digital space looking to commercialise their new ventures. The Event was well attended by Bellingen Shire businesses and the community. Council works regularly with industry associations like: North Coast Destination Network, Regional Development Australia, (RDA) Mid North Coast and Arts Mid North Coast. A significant outcome from our partnerships was the development of the RDA Mid North Coast Business Prospectus. This publication aims to attract public and private investment into our region. The Bellingen Shire Local Food Trail was launched in 2015. The publication highlights local food producers, wholesalers and retailers. It aims to capitalise on Tourism Australia’s “Restaurant Australia Campaign” and provides a boost to our food tourism sector. The Local Food Trail is digitally integrated with Discovery Apps. BSC also exhibited at the Regional Living Expo in Sydney. This event aims to attract tree and sea changes to regional areas. The Bellingen stand attracted strong interest from Sydneysiders looking to move to a regional location
Sale Yards Council continued to work with the Dorrigo Saleyard Committee to ensure the saleyards operate in a safe and sustainable manner. All committee members and sale agents undertook WHS training to minimise risk and workplace accidents. This year the Saleyard have made significant investment in upgrades to their scales, security and general maintenance. Three new members joined the Committee this year, bringing a wealth of knowledge and experience to the business.
Grants NSW Department of Social Services through its Volunteer Grant Program funded five of Council’s Committees for volunteer expenses and equipment to the value of approximately $16,000 In the 2015 round of the Community Building Partnership Program, Council assisted a number of its community organisations with applications that resulted in $130,000 being granted to six groups The Department of Education and Communities provided $1,230 to host a series of youth activities as part of the 2016 Youth Week Raleigh Hall was the recipient of the NSW Government’s Public Reserves Management Fund grant to the value of $24,850 for repairs to the roof, storm water disposal, gutter and downpipes, damage boards and painting
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The Raleigh Hall was also successful in replacing its fence due to a grant from the Department of Infrastructure and Regional Development for $6,000 Of the 254 applications, Council was one of only 24 organisations successful in its Expression of Interest to the ClubGrants Category 3 Arts and Infrastructure Fund. The application was for a significant upgrade to the Bellingen Memorial Hall that includes internal and external painting, kitchen and amenities upgrades, floor sanding and other general repairs to the value of $262,000. Council is currently awaiting the outcome of its full submission. Council, through its Community Support Funds was pleased to able to assist 29 community groups to the value of $47,731. The Community Support Funds assist groups with activities and events that support the broader community across the Shire.
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COMMUNITY WELLBEING
The Community Wellbeing Unit covers a range of services and facilities across our community. It includes the management and implementation of Arts and Cultural policies and plans, beach patrols by professional lifeguards, planning of services and facilities for different population segments from Dorrigo Support Centre, emergencies services general liaison, provision of library services, Section 355 committee support and operation of Council’s Youth Hub.
Significant Achievements for 2012-2013 Dorrigo Support Centre Continues to be auspiced by the Bellingen Shire Council, servicing around 70 Seniors on the Plateau as well as being the main service provider for an elderly man living with Downs Syndrome Operates regular activities such as o Social lunches o Fortnightly bus trips o Annual and short term get away stays o Bingo o Mosaic o Pleasure crafts o Local transport o Advocacy o Annual Seniors Christmas luncheon o Christmas lights tour We also link into other activities around Dorrigo and away such as o Aqua aerobics o Day centre o First Friday seniors show in Coffs o National Parks exhibitions
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We are regular supporters of o Relay for Life o Dorrigo Show o Daffodil Day o Endless street stalls o Anzac Day o Premiers Concert The Support Centre is a member of the Neighbour Aid Association and recently received an award for outstanding service. We are a member of the Mid Coast Communities and receive significant staff training through them. All staff are predominately trained and qualified in aged care and disability and we have one trainee We regularly apply and receive grants from various locations to assist with funding of activities we may be running at the time
Bellingen Youth Hub Consistent increase in usage; both from youth and wider community groups Increase in diversity of users and programs Established core tenants, community user groups and value-added through collaborative partnerships and built significant rapport and trust with the attending youth From the youth development and support perspective, the centre has been pivotal in the establishment and support of numerous programs right across the youth sector including areas such as youth services, social development, school and education, arts and music and general wellbeing. From a community support perspective, the centre has contributed to numerous events and activities including Camp Creative, the Readers and Writers’ Festival, the Jazz Festival, music nights, Youth Week and Arts Week. Financially the centre has operated within its budget, balancing the overall operational costs with workshop development and the initial upfront fit- out associated with a new centre. Operationally, the centre has now developed its foundations – with governance, safety and core operational procedures now established. Importantly, the centre is being accepted, adopted and supported by our young people and the wider community. The HUB’s Youth Advisory Group is strongly represented and there have been significant levels of support for the centre and young people from various community groups within the Shire.
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Significant Achievements for 2013-2014 Volunteer Management Committees for Facilities and Community Engagement
Review and updating of Guidelines for Voluntary Committees (section 355 Local Government Act 1993) managing some of Council’s halls, reserves and playing fields facilities. Establishment of the inaugural Community Wellbeing Advisory Committee. Positive engagement with and ongoing support for Voluntary Committees.
Arts and Cultural Development of a comprehensive Public Art Plan for across our Shire. Support of an inaugural Arts Week event. Support for the Arts and Cultural Advisory Committee.
Beaches Successfully tendered for the provision of professional beach patrols for Shire beaches for the next 5 years. The contract was awarded to Australian Lifeguard Services which is a commercial arm of Surf Life Saving NSW. Financial contributions to volunteer Surf Lifesaving Clubs for equipment, training and operational costs.
Emergency Services Established a formal partnership agreement with State Emergency Service (SES) and agreement was reached regarding the transition of vehicles to SES ownership. Regular liaison meetings with the Rural Fire Service. Financial contributions totalling $387,649 were made to NSW Fire and Rescue, Rural Fire Service and State Emergency Service.
Engagement with Aboriginal people Positive engagement with local Aboriginal leaders and community and acknowledgment of elder Uncle Tom. Successful NAIDOC Week Flag Raising ceremony.
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Access and Inclusion Development of an Access and Inclusion Plan and associated projects such as: - Tap replacement in high use areas to assist people who have arthritic hands, low levels of dexterity or only one hand to be able to use taps - Access to Bellingen Neighbourhood Centre being negotiated - Mobility Map in final stages of development. General Development of Seniors Service ID card to use as generic identification for a range of different services. Harmony Day Celebration held on 21 March in Maam Gaduying Park and Bellingen library. Seniors Week feature in Bellingen Shire Courier Sun on 19 March 2014 showing six local people nominated by community organisations for their commitment to community Distribution of information on events, grants and training opportunities to Shire community services and organisations
Successful Networking Facilitated the formation of a local Youth Network, sharing information and resources on programs Facilitated the formation of a Shire wide extended care network, sharing information and resources on programs. Facilitated the formation of a Playgroups and Children’s Services Group to initiate services, share resources and information.
Library Services The Shire Libraries at Bellingen, Dorrigo and Urunga had 130,109 visits with over 46,300 items borrowed. 11 babies participated in the libraries weekly Baby Bounce program. 324 students from St Mary’s Primary School, Urunga Public School and Mount St John’s Primary School visited the libraries during Children’s Book Week in August 2013. Over 200 children or young people participated in school holiday activities and Summer Reading Club events. 258 children visited their local library for National Simultaneous Story time in May 2014.
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Radio Frequency Identification (RFID) was launched across the libraries with Bellingen Branch offering borrowers the opportunity to use the Self- Loan Kiosk to loan their items. Council partnered with ABC Open to run a number of successful and popular workshops across our libraries on computer blogging, photography and videoing. The Libraries launched Book Club Kits for local book clubs to use. Claire Scobie, author of The Pagoda Tree visited Bellingen Library to talk about her book and book writing. Ron and Angela Sims from Family Voices provided an informative presentation on capturing oral histories.
Seniors and People with Disabilities and their Carers/Dorrigo Support Centre Council’s Dorrigo Support Centre continued to provide a range of services on the Dorrigo Plateau for seniors offering regular activities such as: Social lunches and talks Fortnightly bus trips Annual and short term get away stays Bingo Pleasure crafts Monthly entertainment show trip to Coffs Local transport Advocacy Annual Seniors Christmas luncheon Christmas lights tour In addition the Centre undertook special activities during 2013/14 such as: Creation of a mosaic signposting the Hickory House Seniors Centre. Establishment of a Carers support group. Initiation of personal ‘my story’ mandalas with seniors and carers. Commenced the transformation of the Centre entry into an accessible sensory garden and contemplation space.
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Youth Hub Over the past 12 months, the Centre has: Had a steady increase in events for each term. Been used by 54 different organisations/groups (with diversity still increasing) Seen volume usage steadying – averaged at 60%. Young people had an increase in general community usage (expanding usage base outside youth only). Been supported by approximately 4000 volunteer hours (external volunteers only) valued at approximately $100,000 (@ $25 per hour as valued by Volunteering Australia). Continued to establish relationships with community user groups and value-add through collaborative partnerships. Continued to build rapport and trust with our young people.
The Hub has provided the following programs and outcomes: Regular Events Strategically supporting ‘anchor’ events including Camp Creative, Readers and Writers Festival, Jazz Festival, Arts Week and Youth Week Relationship with Youth Education organisations (Schools, TAFE, BCA) Regular afternoon activities supported by various organisations Study room regularly available from 3:30pm to 5:30pm Centre open weekdays with some after school activity Youth Clinic Health service Major Operational Deliverables Opening of new Art Park at the Hub Youth Week activities Driver Simulator/Driver Supervisor Program initiated Youth Clinic expanded to a weekly service Distant Education partnership with Camden Haven realised Migration of Finances from Council to the Hub Management Team and Volunteer Committee
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Positive Outcomes Strategic and positive in-roads into supporting youth health and wellbeing Introduction of a youth clinic Provision of youth counselling and services by Bellingen Shire Youth Services and Youth Directions Regular drop-in youth counselling and support services
Introduction of ‘social wellbeing’ as a foundation for the majority of programs supported by the centre: Utilisation of professional youth workers to support activities and events Derivation of a common ‘culture’ and ‘conduct’ for the centre Mentoring support for other youth organisations
HUB being seen as a central identity and safe network for young people and the broader youth community: Increased representation from the community regarding young people Common and consistent advertising and branding. Collaboration with other groups Relationship building outside of HUB (skate park, Juvenile Justice etc.)
Significant Achievements for 2014-2015 Bellingen Shire Libraries Family History Workshop held via Camp Creative at Bellingen Library, with potential to become a regular event Book launches by local authors Bronwyn Parry and Karly Lane ANZAC Day display and presentation by Moira and Kevin Franklin at Bellingen Library with period costume, historic military artefacts and vehicles on display Australian Voices in Print Tour – authors Jenn McLeod, Karen Davis and Tricia Stringer included Bellingen Library in their Australian library tour Participation of over 200 students in Children’s Book Week activities with local schools Urunga Public School, St Marys Primary School and Mount St Johns Primary School taking part
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ABC Open held regular blogging, film making and photography workshops across the three branch libraries Branch libraries hosted annual library events, such as Library Lovers Day, National Simultaneous Storytime and Summer Reading Club.
Relationships/Partnerships/Facilities Continuation of positive relationship building with Section 355 Committees. A section 355 Committee Guidelines Manual was developed to support the operation of the committees. Supported improvement and maintenance projects, including Connell Park lights and Bellingen Memorial Hall roof Positive engagement with local Aboriginal leaders and community; successful NAIDOC Week Flag Raising ceremony and participation in schools NAIDOC Week events Participation in Bellingen Shire Interagency, Aged Care Network, Child and Family Interagency.
Access/Inclusion/Diversity Modification of features in Council buildings to improve accessibility Construction of a ramp to enable better access to Bellingen Neighbourhood Centre Awareness-raising morning tea held on International Day of People with a Disability Installation of automatic opening doors at Urunga Library Participation in Harmony Day celebrations at Bellingen Markets.
Planning Participation in place based planning initiated by NSW Family and Community Services.
Health Mental Health Month program included engagement with outlying communities Formation of a Community Drug Action Team and successful funding submission for associated projects First Aid courses held in small communities.
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Seniors Successful Seniors Week event Extended care network support.
Information/Marketing/Awareness Distribution of information to other services and organisations Supported Banner Pole bookings for community group’s marketing.
Youth Hub Number of events per month continues to increase (40% per annum) Number of users (youth and adult) continues to increase (60% youth) Expanding range of services to youth and community Number of different groups and organisations using the Hub continues to expand Centres room usage increasing – now operating around functional 60% No graffiti, vandalism or theft in the past 18 months Increased collaboration across all service sectors Increased number of volunteers and supporters Outstanding community satisfaction results from last survey Centre’s credibility expanding beyond Bellingen Shire Centre is operating in accordance with its strategic plan Operating now within all sectors: Health and Wellbeing, Education and Training, Arts and Music, Community Development.
Dorrigo Support Centre Delivery of approximately 10,000 hours of social support, centre based activities, domestic assistance, local transport and supported accommodation to aged people or people living with a disability Monthly program of varied activities based on client interests
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Support group for carers with a mandala project as an activity Program on finishing Unfinished Objects (UFO) as a support for carers activity Fortnightly shopping trips Monthly trips to a live show for seniors in Coffs Harbour Trip to Floriade, national museums and attractions in Canberra Collaboration with Hickory House, CWA, Multipurpose Service and Community Transport Participation in service sector networks such as Neighbour Aid, Mid Coast Communities and National Disability Service Stage Two of a Sensory garden at Hickory House.
Arts and Cultural Public Art Plan developed and adopted in conjunction with the Arts and Cultural Advisory Committee Pop-up art in shops, painted waste bins, historic photos on waste bins implemented consistent with the Public Art Plan Supported the Sculpture in the Park Exhibition at Urunga and the Music Festival in Bellingen Ongoing meetings of the Arts and Cultural Advisory Committee.
Emergency Services Support Presentation by the Rural Fire Service on conditions that create a potential for a major fire event Regular liaison meetings with local Rural Fire Service district staff Liaison with State Emergency Service staff First Aid courses in conjunction with Medicare, in Kalang and Megan as a support for residents who may face emergency situations.
Significant Achievements for 2015-2016 Bellingen Shire Libraries Family History Workshop held in August for Family History month Book launches by authors Karen Viggers, Kim Hodges & Hazel Buchanan Book launch of the Family Activity Book for Endangered Species of the Bellinger Valley
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ANZAC Day display and presentation by Moira and Kevin Franklin at Bellingen Library with period costume, historic military artefacts and vehicles on display Provided information to Bellingen High School Futures Program for year 10 students Continue to provide school holiday events in partnership with Urunga and Bellingen Vacation Care Groups Participation of over 200 students in Children’s Book Week activities with local schools Urunga Public School, Repton Primary School and Mount St Johns Primary School taking part Bellingen Co-Working Group partnership developed to use the Bellingen Library space bi-monthly on a Monday when the library is closed, hosting relevant guest speakers and workshops for people who run their businesses from home or online. Branch libraries hosted annual library events, such as Library Lovers Day, National Simultaneous Storytime and Summer Reading Club. Continued partnership with Clarence Valley Council to provide physical and online resources relevant to community needs. Library visits are approx. 50,000 for Bellingen and 32,000 each for Dorrigo & Urunga libraries. While a slight decrease from previous years, this correlates to the increase in loan periods from 14 to 28 days resulting in fewer visits and increased loans of ebooks, eaudio books and emagazines.
Relationships/Partnerships/Facilities Continuation of positive relationship building with Section 355 Committees through attendance at committee meetings, assistance with grant applications and advisory support. A section 355 Committee Guidelines Manual was developed in January 2015 to support the operation of the committees. Supported improvement and maintenance projects, including Connell Park lights $50,000 and Bellingen Memorial Hall roof $30,000 Positive engagement with local Aboriginal leaders and community; successful NAIDOC Week Flag Raising ceremony and participation in schools NAIDOC Week events Participation in Bellingen Shire Interagency, Aged Care Network, Child and Family Interagency for information exchange, ideas and project partnering e.g. emergency service preparation in aged care.
Access/Inclusion/Diversity Development of a Shire Mobility Map Modification of features in Council buildings to improve accessibility e.g. tactile signage for public toilets, installation of a MLAK lock and door at Bellingen Park
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Awareness-raising morning tea held on International Day of People with a Disability Participation in Harmony Day celebrations at Bellingen Markets.
Planning Participation in place based planning initiated by NSW Family and Community Services.
Health Mental Health Month program included engagement with outlying communities at Megan, Dundarabin and with farmers at Dorrigo saleyards Formation of a Community Drug Action Team and successful funding submission for associated projects such as the Tackling Ice in our Community forums in Dorrigo and Bellingen
Seniors Successful Seniors Week event at Dorrigo with an old time dance and a gathering of seniors from across the shire in Bellingen Extended care interagency network support for information and ideas exchange.
Information/Marketing/Awareness Distribution of information to other services and organisations on community events, potential project to partner on training available or general community information received Supported Banner Pole bookings for community group’s marketing.
Youth Hub Number of events per month continues to increase (40% per annum) with a number of different groups and organisations using the Hub Number of users (youth and adult) continues to increase (60% youth) Expanding range of services to youth and community such as the youth clinic being provided weekly rather than fortnightly and media certificated course Centres room usage increasing – now operating around functional 60%
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Increased collaboration across all service sectors Increased number of volunteers and supporters including community members undertaking Work for the Dole commitments Centre’s credibility expanding beyond Bellingen Shire Centre is operating in accordance with its strategic plan Operating now within all sectors: Health and Wellbeing, Education and Training, Arts and Music, Community Development.
Dorrigo Support Centre Delivery of approximately 10,000 hours of social support, centre based activities, domestic assistance, local transport and supported accommodation to aged people or people living with a disability Monthly program of varied activities based on client interests Support group for carers with a mandala project as an activity where carers in the community gather for respite and support and create a mandala of their journey as a carer of their life Program on finishing Unfinished Objects (UFO) as a support activity for carers where they bring any unfinished objects e.g. knitting, woodwork, art or craft objects to work on while in the group Fortnightly shopping trips Monthly trips to a live show for seniors to Coffs Harbour Collaboration with Hickory House, CWA, Multipurpose Service and Community Transport for information and ideas exchange and to collaborate on joint activities such as day centre and Seniors Christmas Participation in service sector networks such as Neighbour Aid, Mid Coast Communities and National Disability Service to gain information and ideas, attend industry training or updates on changes in funding models and reporting Stage Two construction of a Sensory garden at Hickory House.
Arts and Cultural Public Art Plan developed and adopted in conjunction with the Arts and Cultural Advisory Committee Pop-up art in shops, painted waste bins, historic photos on waste bins implemented consistent with the Public Art Plan Supported the Sculpture in the Park Exhibition at Urunga and the Music Festival in Bellingen Ongoing meetings of the Arts and Cultural Advisory Committee at least quarterly.
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Emergency Services Support Regular liaison meetings with local Rural Fire Service district staff Liaison with State Emergency Service staff
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SUSTAINABLE ENVIRONMENT AND WASTE
Council’s Sustainable Environment and Waste Unit (SE&W) develops, supports and implements innovative projects in partnership with our local community, including our indigenous community. The key focus areas include invasive plant management, biodiversity management, coastal and river ecosystem management, sustainable food production, climate change adaptation and mitigation and resource recovery (waste management).
Significant Achievements for 2012-2013 The FY2010/11 financial year saw the commencement of significant staff changes and restructuring to the S&NR Team. The capacity and staffing levels of the team has increased to one manager and four staff members. The focus of the restructured team is on implementing external projects focused on sustainability and natural resource priorities as identified in the CSP; The Coastline and Estuary Management Committee (CEMG) and Environmental Advisory Committee (EAC) was consolidated to form a new single Committee called the Environmental Sustainability Advisory Committee (ESAC); Rolling out the Environmental Levy Community Fund (ELCF). The ELCF was also reviewed and significantly altered to enable a more professional service to the community and management of community funds; Financial support of the Bellinger Landcare network and Bellingen Urban Landcare Group; Financial support of the Bellinger River Festival and Bellingen Energy Festival; Financial support of the Indian Myna pest bird species eradication program; Specific projects commenced and implemented included – Regional State of Environment Report, the Weeds Action Program, Connect with Your River (riverbank stabilisation and revegetation projects across the Shire – 8 sites in total), draft Dangar Falls Plan of Management, improving the biodiversity of Dangar Falls reserve, Bellingen Shire Council’s Coastal Zone Hazard Definition and Processes Study, Our Living Coast grant fund (which included weed control projects in Mylestom, the development of the internal Bellingen Action Team for Sustainability, upgrading urban areas with native vegetation plantings, riverbank stabilisation and revegetation projects across the Shire – 7 sites in total) and as part of a regional alliance successfully applying for the federal government’s Clean Energy Future Fund to start the Jaliigirr Project which aims to improve the Shire’s biodiversity through invasive plant management and riverbank stabilisation and revegetation projects; & The Bellingen Emissions Reduction Program (BERP) action plan was adopted by Council and subsequent detailed energy audits undertaken to identify key energy savings actions.
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Significant Achievements for 2013-2014 Effective contract management of Council’s kerbside waste collection contract (Handybin) has contributed to Council being the number one Council in NSW for the highest kerbside waste diversion rates at approximately 84%. Connect with your River - this project has seen the implementation of eight best practice on-ground riparian zone rehabilitation projects on the Bellinger and Kalang Rivers to improve river ecosystem health. Estuary Action Plan Stage 2 - six high priority site action plans have been developed along 6.5kms of the Bellinger and Kalang River Estuaries. These plans identify high risk erosion hotspots and rehabilitation recommendations. Further, increased sea level inundation levels due to climate change have been identified and rehabilitation recommendations provided. Bellingen Shire Council partnered with the Local Land Services, NSW Soil Conservation Service, NSW Department of Primary Industries, NSW Recreational Fishing Trust, NSW Office of Environment & Heritage, Bellinger Landcare, the private sector (Lend Lease and Holcim) and the community to deliver the Rock Fillets for Fish Fillets project in the Bellinger Estuary. This $400,000 project was an Australian first covering 1.87 hectares. Council contributed to estuary bank revegetation (1800 plants established), the installation of 520 metres of rock fillets (groynes utilising rock, reef balls and wooden pin groynes) and 150 artificial reef structures covering 210 metres, to protect the river bank from erosion, improve mangrove growth and develop fish habitats. This project has also contributed to Council’s social sustainability agenda by increasing the recreational fishing experience for local anglers in the community. Bellingen Island Restoration Project – implementation of best practice river bank stabilisation works to protect Bellingen Island (endangered ecological community). The project installed wooden pin groynes, log and rock revetment work and the planting of native seedlings to stabilise the riverbank to the east of Bellingen Island. The project was completed in partnership with the Northern Rivers Catchment Management Authority (design and grant funding), Council’s Works section, private contractors and Bellingen Urban Landcare Group. The quantifiable outcomes of the project are: 70 metres of riverbank stabilised, 200m of riparian vegetation enhanced, 672 native sedges/150 local native tree seedlings planted and a community planting and awareness raising event held with Bellingen Urban Landcare. Opening of the Bowerhouse Community Reuse Centre at Raleigh Waste Management Centre. Partnering with Coffs Coast Waste Services in an innovative trial for the collection of used clothing through the existing domestic kerbside commingled recycling collection system (a first for NSW). The aim was to assess the quantity, types and used clothing that may potentially be recovered from households. Results include 1192 households trialled, 1046 households presenting bins, 237 filled clothing bags collected and 0.84 tonnes of clothing collected (41.6% was saleable, 35.5% for export, 9.1% for rag and 13.8% waste). Implementing the business model review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently resourced. Achievements include commencing staff recruitment across all three of Council’s waste facilities, significant landfill remediation works and developing revised safety and Landfill Environmental Management Plans.
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Completing the draft Coastal Zone Management Study which has been subsequently adopted by Council. In partnership with the Works section, the SE&W Team constructed 60 metres of wooden boardwalk above the most degraded section of the existing pathway at Dangar Falls Reserve. Further, in partnership with community volunteers, the Dorrigo Aboriginal Green Team and local contractors, the SE&W Team project managed the construction of the Labyrinth, a winding paved pathway which provides a recreational facility to the community with benefits for mental health. This was constructed with funding provided by ETC Community Support Fund, Dorrigo Expansive Education Program and Dorrigo Arts Council. Ongoing bush regeneration at the site continues. Implementing the Environment Levy Community Fund (ELCF). The SE&W Team received seven project applications capped at $5,000 per project from environmental community groups. All seven projects were endorsed by the ESAC and subsequently adopted by Council to the value of $35,000 facilitating this investment in our community Bellingen Emissions Reduction Program (BERP) - projects implemented as part of this initiative have saved approximately 45,000 kWh of energy and 48 tonnes of greenhouse gas emissions through the installation of solar hot water systems at the Bellingen and Dorrigo pools; installation of a 20kW photo voltaic solar system at the Dorrigo Pool; LED lighting upgrades throughout Council owned facilities and various timer switches. Bellinger River Effluent Assessment and Planning Project - the SE&W Team has now proactively upgraded two Bellingen Valley dairy farmer’s effluent management systems on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River. Conducting 478 noxious weed inspections and extensive high priority weed control works on public land. Council adopting the Service Delivery Review for Weed Management Services which will improve noxious weed mapping, noxious weed inspections and the quality of weed management services delivered in the Shire.
Significant Achievements for 2014-2015 Finalist in the 2014 National Banksia Sustainability Awards – Local Government Sustainability Category which recognises and promotes sustainable development and practice involvement in the Bellinger River Snapping Turtle Mortality event, including provision of an administration centre for the Incident Management Team (IMT), promotion through media and Council’s website and communication with field workers and staff Management of Council’s kerbside waste collection contract (with Handybin) leading to the highest waste diversion rates in NSW (approximately 84%) Bowerhouse Reuse Centre has generated $47,246.42 in revenue and received a $70,000 EPA grant for further upgrades Implementation of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently resourced
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Waste facility fees and charges reviewed, Landfill Environment Management plans for Dorrigo and Raleigh waste facilities approved, six site- based waste attendant positions were converted from external contract positions; and a $106,000 EPA grant received to construct a community recycling centre Commencement of the Coffs Coast Resource Recovery and Waste Management Strategy from 2015 – 2027 Final Coastal Zone Management Plan and Estuary Inundation Mapping Study approved, including monitoring beach profiles and coastal erosions; actioned through Bellingen Shire Coastal Zone Management Plan 2014 (CZMP). Implementation of the Environment Levy Community Fund (ELCF). Thirteen applications were received, 9 projects were supported, representing an investment of $32,773 The SE&W Team and the Works Unit constructed an additional 50 metres of wooden boardwalk on the existing pathway at Dangar Falls Reserve, ongoing bush regeneration continues $70k was secured from NSW Office of Environment and Heritage (OEH) to implement the Bellinger River Floodplain and Estuary Water Quality Improvement project: work plan and draft funding agreements were developed; technical design advice and costings for two dairy farms received Supported Bellinger Landcare to deliver 10 sustainable farm plans, valued at $18,000, focused on farm planning, agricultural weeds, pasture and grazing management and soil health Development of Bellingen Shire’s Local Food Guide; 46 local businesses will be showcased Twelve North Coast Weeds Action Plan objectives were delivered, exceeding committed annual weed control targets. Further weed control works delivered: . Final Pesticide Use Notification Plan adopted by Council meeting NSW EPA audit requirements . class one Tropical Soda Apple plants removed under Thora Bridge and large scale inspections and eradication at Pine Creek State Forest . ongoing treatment of class one Kidney Leaf Mud Plantain at Raleigh Waste Management Centre . trial of Bioweed (organic herbicide) and subsequent report to Council . treatment of Seeded Bananas as classified as a new incursion in the Shire . ongoing treatment of White Blackberry, Salvinia and Fireweed. Completed a total of 200 on ground Local Control Authority weed inspections covering approximately 5100 ha Implemented Stage One of service delivery review (SDR) for Weed Management Services, including an Invasive Plants Inspector (part-time12 month contract), Weedmap Pro software and private weed spray contractors engaged to carry out weed control and bush regeneration Implemented the Jaliigirr Biodiversity Project - two sites (approximately 25ha) connecting key vegetation corridors and Dangar Falls Reserve were selected for weed control.
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Significant Achievements for 2015-2016 Noxious Weed Control - 393 hectares of weed control undertaken, including control of high priority species Tropical Soda Apple, Seeded Banana and Black Locust; 261 private property inspections, covering an area of 6003 hectares; 670 kilometres of high risk pathways inspected; 61 high risk sites inspected covering an area of 405 hectares; and 58 other priority sites inspected covering an area of 380 hectares. Jaliigirr Biodiversity Alliance Project - Stage 4 completed with the following outputs achieved - 18ha initial weed control and a further 18ha of follow up weed control and infill/enhancement planting. 2.55ha, (112 trees and 4.5kg seeds) completed at Hungry Head-Urunga Lagoon in priority coastal corridor. 2.07ha initial weed control and infill/enhancement plantings (110 trees) completed at Hydes Creek in priority koala corridor. 1.6ha biodiverse plantings with 2,600 plants at Gleniffer in priority vegetation corridor. Friesians and Fish Bellinger River Floodplain and Estuary Water Quality Improvement project - has achieved 1.04km of stock laneway improvement, 0.5ha of riparian vegetation protected by fencing and 5 effluent diversion/collection structures installed. This has also achieved a reduction of invasive plants and featured as a field day in the NRM National Conference program. Interim water quality monitoring program for Bellinger and Kalang River – four rounds of sampling conducted at 8 selected sites in the Bellinger and Kalang catchments and one event sample conducted. Bellingen Emissions Reduction Plan (BERP) – complete review of Bellingen Emissions Reduction Program to determine effectiveness in achieving reduction in energy/greenhouse gas emissions conducted. An assessment of a total of 16 sites for the potential to have installed Solar Photovoltaic (PV) arrays on the existing roof structures. This large site solar installations project was adopted by Council in May 2016 and installations will begin at priority sites in 2016/17. It is anticipated that the use and storage of solar energy will offset the current emissions levels by lowering energy (electricity) consumption levels. Some sites will be stand alone with no connection to the grid, powered using solar panels only. Environment Levy Community Fund (ELCF) - the SEW Team received six project applications capped at $5,000 per project from environmental community groups. All six projects were endorsed by the Environment and Sustainability Advisory Committee (ESAC) and subsequently adopted by Council to the value of $30,000. Funded projects not only facilitate environmental investment in the community but also contribute to delivering projects that enhance the environment through rehabilitation and revegetation. Resource Recovery - effective contract management of Council’s kerbside waste collection contract serviced by Handybin has contributed to Council being the number one Council in NSW for the highest kerbside waste diversion rates at approximately 83%. The Better Waste Recycling Fund provided Council with a grant of $71,931 to assist with the installation of a weighbridge at the Raleigh Waste Management Centre. The project has progressed with on ground works due to start following the appointment of a weighbridge installer.
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The Waste Less Recycle More initiative funded from the EPA waste Levy has provided $106,300 to build a Community Recycling Centre. A contractor has been selected to design and build the CRC and on ground works will commence soon. In a successful trial through 2014 and 2015 for the collection of used clothing through the existing domestic kerbside commingled recycling collection system, 1500kg of clothing was collected with 80% export or saleable grade. Following this successful trial, the service was introduced to all Bellingen Shire residents from May 2016. This highly innovative way of diverting clothing materials from landfill is a NSW first and has been entered in the Green Globe Awards for ‘Resource Efficiency.’
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FINANCIAL SERVICES
The Financial Services team oversees financial planning and management activities, including budgeting and forecasting, investments, rating, water billing, reporting and financial compliance. Reporting and compliance is a major function within the Finance unit and ensures the Council’s financial statutory obligations are met in a timely manner.
Significant Achievements for 2012-2013 Financial Statements prepared, including audit and lodged with Division of Local Government (DLG) by due date Preparation of Long Term Financial Plan and budget completed Prepare quarterly Budget Reviews for each quarter GST legislative changes for rates and charges implementation implemented Revenue Policy prepared including rating structure Fees and Charges Schedule prepared FBT – legislative changes research and implementation Investments reported to council monthly GST Certificate submitted to DLG by due date Rates instalment notices – for November, February and May instalments Making of rates by due date Rates levied by service of rates and charges notice to approximately 6000 rate payers Water Billing accounts sent quarterly Rating supplementary valuations processed each month Statement of Compliance return lodged with DLG by due date Pensioner Concession return lodged with DLG by due date Fringe Benefits Tax return lodged with Australian Tax Office (ATO) by due date Fuel Tax Credit Claim lodged with ATO monthly Business Activity Statement lodged with ATO monthly
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Proposed Loan Borrowings return lodged with DLG by due date Pay As You Go (PAYG) Summaries to staff by due date PAYG Summary statement to ATO by due date Australian Bureau of Statistics (ABS) Returns (e.g. labour price index survey) completed Fair Value – 5 year rolling program undertaken to audit requirements Rating Category Review – stage one completed Committed costing implementation commenced Developed indicators of measures of improvement and savings from new initiatives from restructure Long Service Leave review completed Transferred payroll in house Undertook recruitment as required
Significant Achievements for 2013-2014 Tendered for the provision of external audit A full rating category review of all land parcels Implementation of new GST legislation Implementation of new FBT legislation A Long Service Leave review Council’s payroll function was returned in house resulting in improved efficiencies and reduced overheads Redevelopment and implementation of a range of policies including pro-rata water and sewerage charges, hardship policy and water restrictors policy Commenced proceedings for boundary adjustment with Nambucca Shire Council Completed the estimate of pensioner household return A review of disability allowances Completion of Local Infrastructure Renewal Scheme (LIRS) application Calculation of rates estimates for the Special Rate Variation (SRV) application
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Assisted in preparing fact sheets in relation to the SRV Commenced electronic delivery of rates notices for Department of Housing Assisted preparation of lease register Contracted a review of electricity accounts. Tendered for the provision of external audit services.
Significant Achievements for 2014-2015 Review and implementation of a range of policies including investment policy Tendered for borrowings under the Local Infrastructure Renewal Scheme (LIRS) Implemented a Special Rate Variation (SRV) Prepared relevant data for Fit for the Future submission Implemented new Long Term Financial Plan software Completion of Financial Statements Completion of Long Term Financial Plan Completion of Revenue Policy, Fees and Charges Prepared relevant data for Fit for the Future resubmission
Significant Achievements for 2015-2016 Introduction of electronic rates notices with 9% uptake Completion of Financial Statements Completion of 2016/17 – 2025/26 Long Term Financial Plan Completion of 2016/17 Revenue Policy, Fees and Charges Prepared relevant data for Fit for the Future resubmission Commenced investigation into new corporate IT system Prepared relevant data for shared services review projects
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GOVERNANCE AND ENGAGEMENT
The Governance and Engagement Unit provides a diverse range of services to both internal and external customers. The team provides frontline customer service at the counter, and on the telephone, provides administrative support for a wide range of business process and business units, oversees Council’s tenders and stores function, undertakes media liaison, manages Council's Internal Audit function and supports Council's Audit Committee. It is also responsible for corporate planning, Council's leases and legal documents and the management of the varied elements of Council's Governance, Risk and Compliance framework.
Significant Achievements for 2012-2013 Customer Service In line with Blackadder Associates organisational review recommendations, a dedicated Customer & Business Services team has been created to facilitate Council’s goal of 80% first contact resolution in order to improve the customer experience. Customer and Business Services team leader recruited Customer Service Charter which details Council’s commitment to customer service via the establishment of service standards has been adopted. Individual training programs for Customer & Business Services team members have been created with the view of developing a broad knowledge base across Council’s functions and services in order to resolve customer enquiries on first contact. A review of administrative support capabilities to internal customers has resulted in the identification of efficiency improvements and the introduction of regular service performance reporting. Commenced a review of layout of customer service area at Council’s administration building.
Community Engagement Position of Communication & Community Engagement Officer developed in accordance with the Community Vision of keeping our community informed and engaged. Council’s image library expanded to include new high definition photographs for use by Council and the community. Council communications coordinated by Communications & Community Engagement Officer which enables dissemination of information via: o Advertising o media releases o mayoral column and 2BBB radio show
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o community newsletters o e-newsletters o website New Media Release and Advertising templates plus procedures developed and communicated to staff; Media metrics recorded through tools such as Google Analytics, Google Alerts and manual search of local newspapers in order to record success rate of media releases; Provide advice to staff as to level of communication to be used according to the CE Strategy and Toolkit As part of our ongoing commitment to engagement with our community, additional features were added to our website such as: o Subscription based e-newsletter which lists latest news, events and featured items; currently distributed every 3 weeks; o ‘Have Your Say’ form to enable residents to contact Council 24/7; o A-Z listing of Council Services to enable users to find Council information quickly via hyperlink; o Frequent community updates on major issues affecting the community; o Creation of ‘Talking Point’ page for issues of on Council’s website o Online weekly Maintenance Works Schedule for shire road and bridge network; o Continuous improvement in use of MyRoadInfo and Twitter feeds for road closures and flood events; o Improved procedures and software for quarterly community newsletter Community surveys via Survey Monkey for: o Bellingen Shire Swimming Pool Survey o Access & Inclusion Plan 2030 Survey o Weeds Services Review Public meetings and workshops: o 08/12 - Community Open Day for Bellingen Shire Youth Centre o 09/12 - Bellingen Shire Community Ride to Work Day o 11/12 - Community Briefing for Urunga Antimony Contamination Site o 11/12 - Public Hearing for Categorisation of Land o 12/12 - Public Meeting for Hanleys Bridge Closure. Included formation of working group between council and community, regular community updates.
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o 01/13 - Australia Day Awards and Celebrations o 01/13 - Community Workshop on Dangar Falls Proposed Upgrade o 03/03 - Community Meet and Greet for Bellingen Shire Swim Centre o 04/13 - Community Workshops – Integrated Water Cycle Management Plan o 04/13 - Volunteers Thank You Event o 03/13 - Weeds Service Review Public Meetings at Gleniffer and Dorrigo Halls. o 05/13 - Library and Information Week at Shire Libraries o 05/13 - Public Meeting – Review of Local Government in NSW
Procurement Tenders or major Requests for Quotation conducted for the following: Repairs to flood damage on Bowraville Rd Installation of Low Pressure Sewer Package Pump stations on Newry Island Supply & Delivery of Road Resurfacing Replacement of two heavy tipping trucks Stores established in new facilities at Raleigh Depot following upgrade
Governance, Corporate Planning, Risk Management, Leases & Crown Lands Transition to new structure, including Manager Governance and Engagement. Significant recruitment efforts to fill Governance & Corporate planning officer role. Review of Community Vision, Delivery Program and Operational Plan 5 Formal GIPA requests, 1 of which was a particularly large drain on resources Review of Agency Information Guide Commenced review of Privacy Management Procedures Register complied of all of Council’s leases and crown lands obligations Creation of Risk Management Action Plan
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Significant Achievements for 2013-2014 Procurement Tenders or major Requests for Quotations were conducted for: Provision of External Audit Services. Provision of Professional Lifeguard Services. Supply of Electricity to Small Sites. Supply of Electricity to Large Sites & Street Lighting.
Stores Activities: Achieved a $10,000 p.a. saving on purchasing alternative guide posts. Reduction in stock holdings due to more effective supply contracts and suppliers. Reduced hire costs by developing a tracking system for hire and replacement of gas cylinders. Introduced a more cost effective system to track the issue and return of traffic signs.
Customer & Business Services Created and implemented Customer Service Charter and service standards. Commenced measurement of first contact resolution rate with a result of 63% achieved as at end June 2014. Initiated overdue pet registration mail out resulting in marked increase in income as well as compliance. Monthly action now taken for overdue pet registrations. Created efficiencies with the processing and turnaround of certificate times e.g. drainage diagrams, swimming pool certificates of compliance, Section 149 Certificates, etc. Undertook customer service, armed hold up and planning/building training in addition to daily multi skilling of team to broaden knowledge base and assist with improved first contact resolution. Implemented a Mystery Customer program to embed service standards with a result of 90% as at end June 2014.
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Community Engagement
Council engages with the community on diverse issues that affect them and uses meaningful tools to ensure that the community is informed, has opportunities to contribute to the policy making process and is educated about matters that may impact their lives. In line with Council’s Community Engagement Framework the following methods were utilised:
Weekly paid advertising in local newspapers 125 Media Releases sent with over 95% reported in local media 23 Mayoral columns for Bellinger Courier Sun 20 Mayoral 2BBB Radio Shows 16 e-newsletters 4 Quarterly Community Newsletters 7 Community Bridge Updates 4 Community Surveys (Customer Service, Coastal Zone Management Study, Swimming Pool Inspection Program and Special Rate Variation) Website Additional Features: Electronic Housing Code Project Continuous improvement of MyRoadInfo Creation of ‘one-stop-shops’ for information distribution over critical issues affecting the community such as Special Rate Variation, Newry Island Bridge and Waterfall Way Information Centres. Website Statistics: 52,037 website visits with 47% returning visitors and 52.3% new visitors for a total of 227,089 page views.
Community Meetings and Workshops: Community Grants Workshops Demographic Information Workshops Walk and Tours Behind the Scenes of Council Services x 5 2013/14 Environmental Levy Community Fund Information Sessions x 3 Raleigh Resource (Waste) Centre Reuse Shop Opening
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Spring Plant Fair – community education stall, weed management & Indian Mynas Our Service to You Workshop Bellingen Outdoor Fitness Centre – Stage 1 Opening Special Rate Variation Information Sessions x 4 Bellingen High School FUTURES Workshop – Protection of Natural Environment River Festival – Riverbank Rehabilitation Tour and Community Education Stall Dorrigo Show – Community Education Stall: Invasive Plants & Weed Management Dangar Falls Reserve Labyrinth and Pathway Upgrade Stage 1 Opening Community Learning Centre for Sustainability – Feasibility Study Information Session Rock Fillets for Fish Fillets Project Public Meeting Public Reserve Environment Rehab. Project, Baker Street Fernmount - Public meeting Connect with your River Project Field Trip Heritage Development Control Plan Community Information Sessions x 3 Rally Australia Information Session Coffs Coast Digital Enterprise Workshops for local business and community organisations: Making the most of the NBN – Bellingen & Urunga Bellingen Environmental Youth Experience (EYE) Guided Canoe Trip Ringwood Creek Riparian Rehabilitation Project – Community Working Bee Community Celebration Days: NAIDOC Week Celebrations Bellingen Shire Community Ride to Work Day Australia Day Awards & Celebrations Harmony Day Picnic in the Park Clean Up Australia Day Earth Hour Community Celebration at Urunga Open Day at Bellingen Youth Hub for National Youth Week
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Volunteer Thank You Celebration – Maam Gaduying Park Policy: Media & Communications Policy adopted 10/13 Preliminary work undertaken to form Social Media Policy, Strategy and Toolkit General Council’s logo updated and media banners replaced
Governance, Corporate Planning and Risk Management Prepared the 2012-2013 Annual Report Prepared the 2014-2015 Operational Plan Prepared the quarterly reports against the Operational Plan Processed 14 requests to access government information under the Government Information (Public Access) Act 2009 Processed three internal reports under the Public Interest Disclosures Act 1994 Met Council’s statutory obligations with respect to disclosures of interest for councillors and designated persons under the NSW Local Government Act 1993 Reviewed local policies under the NSW Local Government Act 1993 Significantly expanded corporate knowledge on the internal Intranet Prepared the Risk Management Action Plan Managed 39 insurance claims Facilitated the preparation of an unreasonable complainant conduct policy Facilitated the preparation of a leases policy Established the Internal Audit committee and entered into an agreement with Coffs Harbour City Council and Nambucca Shire Council for a resource sharing arrangement with respect to the Internal Auditor Reviewed Council’s Business Continuity Plans Developed a project management framework and program management framework for business projects
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Significant Achievements for 2014-2015 Audit Committee was established and inducted An Internal Audit Plan was prepared and endorsed by the Audit Committee and the first internal audit commenced An Enterprise Risk Management Framework was prepared and presented to the Audit Committee Establishment of a formal lease register in Council's IT management system Development and adoption of a lease policy Customer and Business Service team successfully achieved its target first contact resolution rate of 80% Local government governance health check was completed and presented to executive management for review Catalogue of services delivered by Council to the community was completed and used in the Fit for the Future submission Initial investigation of Council’s operational land was undertaken and a report provided to executive management IT changes were made to allow access to the operational land register and list of crown land trusts via Council's Intranet; improving staff access information Process improvements were made to Council's service request management A Social Media Policy was adopted and the Community Engagement Strategy was updated to include social media tools Conducted a review of the light fleet options to bring them up to date with the market Staff participated in a project to identify underlying IT platforms for the website, making maintenance and updating more efficient in the future.
Significant Achievements for 2015-2016 Customer and Business Services team announced as Winner Customer Service Team of the Year 2015 award (National Local Government Customer Service Network). The award addressed a broad range of customer service initiatives and performance criteria and the team faced strong opposition from other councils nationwide such as City of Canada Bay Council, City of Canterbury Council, Maitland City Council, Sunshine Coast Council and Townsville City Council. Customer and Business Services team successfully achieved the first contact resolution target of 80% with overall year to date performance of 77%. Two internal audits were completed in accordance with the adopted Internal Audit Plan. Ongoing system improvements to the formal lease register
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Expansion of Council’s knowledge management system (intranet) to assist with first contact resolution and as single source of truth for policies and procedures The operational land register and list of crown land trusts via Council's Intranet continues to provide staff access to information Advancements made to Council's service request management system to improve processing efficiencies and customer communication Preliminary works undertaken in preparation for transition to the Global Harmonisation System for the classification and labelling of chemicals in Council’s Stores.
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INFORMATION TECHNOLOGY SERVICES
Information and Technology Services cover all things information and data related. This can be divided into records (information services) and the technology used for managing information (Information Technology). Information services include the distribution, registration and tasking of incoming correspondence, management and retention of documents, overseeing of Council document management systems and advice to the rest of the organisation on information handling responsibilities and best practice.
IT services include desktop, laptop and mobile device hardware and software support, support of corporate applications, support of Council’s server and networking equipment, communications, including telephony and network links, projects for improvement of services and use of emerging technologies.
Significant Achievements for 2012-2013 Overdue task reports generated fortnightly from Council’s document management system for tracking of actions related to incoming correspondence ECM document classification types reduced from 74 to 8 allowing for quicker and easier document registration and retrieval Project commenced to digitise Property files so they are backed up in Council’s electronic records management system and more readily accessible Bellingen Shire Council Intranet went live in May 2013; knowledge base and news feed have given staff faster and easier access to business information Desktop PC upgrade to standard build of Microsoft Windows 7, Microsoft Office 2010 Network storage upgraded and capacity increased Air conditioning unit at Administration Building server room put onto emergency power supply Council Business Papers issued electronically from January 2013, using Docs On Tap to send to and display on tablets Water and Sewer team using tablets for data entry and retrieval Dorrigo Depot, Water Treatment Plant internet connections upgraded and costs reduced, also including a failover data link to Raleigh Depot Raleigh Depot Training Room set up with 10 PCs Council Chambers room monitors upgraded MIDROC IT subgroup discussing shared services models across all seven local authorities (Coffs Harbour, Bellingen, Nambucca, Kempsey, Port Macquarie, Greater Taree, Gloucester), to work together towards improved IT service delivery at lower cost
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Significant Achievements for 2013-2014 5300 property files digitised for improved access and storage in Council’s electronic records and document management system. Increased use of templates, workflows and reporting from Council’s electronic records and document management system. Overdue tasks reduced by 80% since January 2013. Free Public Wi-Fi at Bellingen Library has been extended into Maam Gaduying Park. Property data now available to the public via Electronic Housing Code website. Trialling tablets for remote use by Planners. MIDROC IT Shared services discussions progressed with Coffs Harbour, Bellingen, Nambucca, Kempsey, Port Macquarie, Greater Taree and Gloucester. Successful uptake of Raleigh Depot training room facility. Computer upgrade program completed for 2013-14, including additional PCs supplied to Dorrigo Depot and the Waterfall Way Visitor Centre. Telephone audit conducted, resulting in cost saving of $1,000 for the organisation. Equipment upgrade for Dorrigo Support Centre. Policy adopted by Council regarding recording of meetings. Council Chambers set up for audio recording.
Significant Achievements for 2014-2015 Managed Print Services Agreement renewed with estimated 65% cost saving over four years Mobile Phone and Landline Contract renewed with improved data plans for council Wi-Fi extensions completed at Urunga and Dorrigo Libraries Business Paper Generation software implemented ahead of first live use in August 2015 Legacy Scanning Project continuing; property file scanning completed, other scanned content includes certificates and application forms shared services discussions continuing with neighbouring councils Continued reporting for correspondence tasks and registrations: statistics published to Intranet Computer replacement and server virtualisation programs continuing
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Council website data layer upgraded Security cameras installed at Dorrigo Depot and upgraded at Administration Building Telemetry installed for water and sewer upgrade Mobile Device Policy introduced.
Significant Achievements for 2015-2016 Wi-Fi extended in Administration Building Business Paper Generation software in use since August 2015 Legacy Scanning Project continuing; approximately 40,000 pages scanned including Building Applications, Development Applications, Section 149 Certificates and Pensioner Rebate Application Forms Shared services review commenced with Nambucca and Kempsey Shire Councils Continued reporting for correspondence tasks and registrations: statistics published to Intranet Computer replacement and server virtualisation programs continuing Council website now under hosting and support arrangements Telemetry used for water and sewer upgrade
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ORGANISATIONAL DEVELOPMENT AND STRATEGY
The Organisational Development Unit seeks to enhance the performance of the organisation through a framework of contemporary human resource management principles, guidelines and practices that directly supports Council’s goal to attract, develop and retain talented and engaged employees. Focus areas include recruitment and selection, diversity management, employee learning and development, talent management including management and leadership development, succession and career planning, performance planning and management systems, reward and recognition, employee engagement, employee relations and employee safety and wellbeing.
Significant Achievements for 2012-2013 Attract Development of the Bellingen Shire Council careers site, expanding the variety of media, including social media, used to attract candidates and the introduction of online recruitment processes; Updating our recruitment and selection policy and streamlining our procedures; Establishing a traineeship program incorporating school based, new entrant and disability placements; Increasing involvement in the provision of work experience under various education and employment programs; Registering for participation in 50:50 Vision – Councils for Gender Equity Program: a national accreditation and awards program for gender equity in Local Government. Develop Commencing a leadership development program for managers; Continuing leadership forums for managers; Maintaining participation in the LGMA mentoring program; Enhancing our new employee induction program including for volunteers; Improving access to training via online learning programs and addressing agreed staff training priorities including training on project management, policies and legislation, internal systems, business and report writing, customer service, managing unreasonable complainants, and consultative committee training; Identifying external funding opportunities for training and education including a digital skills program for outdoor workers to commence in the coming financial year; Providing support for employee further education;
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Increasing our learning and development investment per staff member year on year. Retain Improving internal communication processes including the establishment of a corporate intranet; Creating opportunities to capitalise on the skills and experience of staff via the establishment of Service Delivery Review teams. Introducing a performance and skills retention pay policy; Extending the variety of flexible working arrangements available to staff; Developing retirement transition plans; Implementing changes arising from the new Work Health and Safety Act including training for the executive team; Implementing a workers compensation improvement plan in partnership with our insurer including proactive management of our Return to Work Program (post injury) with related supervisor/manager training; Maintaining staff health and wellbeing programs including skin cancer checks and continuation of the employee hydration program. Creating on line employee exit interview for improved data capture and analysis.
Significant Achievements for 2013-2014 Attract Maintaining Council’s commitment to aiding the employment of local young people via a hosted trainee program with placements in Council’s Library, Customer and Business Services team and Dorrigo Support Centre. Providing work experience under various education and employment programs. Extending the variety of media used to attract qualified candidates. Develop Commencing a customised development program for Works Supervisors. Continuing leadership development activities for managers. Maintaining participation in the Local Government Professionals Australia, NSW Branch mentoring program. Addressing agreed staff training priorities including formal training on customer service, business writing, corruption prevention, personal resilience and safety training for emergencies, asbestos awareness and “working from heights”. Partnering with other MIDROC Councils to address regional training needs in a cost effective manner.
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Providing access to online training programs across a wide range of topics including compliance, safety, bullying and harassment and corporate policies. Providing a digital skills training program for outdoor workers via State funding. Maintaining essential licences and tickets related to the provision of services and the operation of plant and equipment. Developing, in partnership with other MIDROC Councils, a plant competency assessment and development process in line with national standards, which received external funding from our insurer. Providing support for 15 employees to gain further qualifications related to their roles and/or local government services with 6 of these receiving external funding for associated costs. Increasing our learning and development investment per Full Time Equivalent (FTE) year on year. Retain Implementing an online employee performance management system that enables improved alignment with Council’s Operational Plan. Maintaining a focus on increased internal communication. Extending access to information for employees via the corporate intranet. Continuing to capitalise on the skills and experience of staff in undertaking Service Delivery Reviews. Implementing a Flexible Work Arrangements Policy. Continuing to review and update our Work Health and Safety (WHS) management system in line with best practice and changes to the WHS Act. Completing actions outlined in a workers compensation improvement plan developed in partnership with our insurer leading to very positive safety outcomes and an anticipated decrease of approximately $100,000 in the organisation’s workers compensation premium for 2014/15. Maintaining staff health and wellbeing programs including a manual handling program, an employee assistance program, infection control program, skin checks and continuation of the employee hydration program.
Significant Achievements for 2014-2015 Attract Continued in-house management of recruitment. The use of online recruitment enabled 24 positions to be filled, with a 20% reduction in the budget (the budget has been reduced by 43% since 2012) A regional procurement initiative for an online recruitment platform will result in efficiency savings and an across the board cost reduction in licencing fees
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Maintained commitment to youth employment via trainee programs. The Disability and Aged Carer traineeship concluded with the trainee securing employment with Council. A new traineeship in bridge carpentry commenced Five student work experience placements were provided for, participation in a careers day at Dorrigo High School, including primary and secondary students and relationships with school careers’ advisors and external providers established Develop Initiated and led a shared Learning Management System for six of the seven Mid North Coast Regional Organisation of Councils (MIDROC) councils as opposed to each Council individually procuring this service. Bellingen Shire Council will save $11,220 per annum and $44,880 over the four year subscription Staff “learning events” were completed (approximately 40% online); priorities included business writing skills, customer service, project management, traffic control, working near overhead power lines, fire awareness, safety planning, essential tickets and licences related to plant and equipment, compliance and corporate policies. The online learning system was extended to volunteers, contractors and committee members to enable access to compliance training Continued to partner with other MIDROC councils to address regional training needs Strong focus on leadership; an on-site Leadership Development Program for Works Supervisors and Council’s management team and a Strategic Leadership and Planning workshop for councillors were held Three employees were supported in their formal studies in Frontline Management and other qualifications via the Educational Assistance programme Participated in the LGMA mentoring program for high potential leaders, including providing an Executive Mentor to the program. Retain Undertook a Staff Satisfaction Survey and engagement of employees in improvement planning; 15 department-based action plans were developed focussing on agreed priority areas Provided ongoing training and coaching on the use of electronic performance management system and performance feedback training for managers and supervisors Concluded the Workers Compensation Improvement Plan and maintained focus on employee safety and wellbeing, resulting in a reduction in Council’s insurance premium costs Continued participation in the industry benchmarking initiative: the Local Government Professionals/PwC Operational Effectiveness Survey
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Service/departmental reviews were undertaken for Ranger Services, Finance Department and Water and Wastewater; implementation of recommendations completed by Ranger Services, Finance has commenced implementation and Water and Wastewater recommendations still under consideration Developed a new four year Equity and Diversity Plan 2014 – 2018 (EEO Management Plan).
Significant Achievements for 2015-2016 Attract Continued in-house management of recruitment. The use of online recruitment enabled 22 positions to be filled with a 31% reduction in recruitment costs from 2014/15 (recruitment costs have been reduced by 56% since 2012). Maintained commitment to youth employment via trainee programs. The Customer and Business Services traineeship concluded. A new trainee program in Customer and Business Services is due to commence early in the 2016/2017 year. The bridge carpentry traineeship is continuing to progress. Offered a number of placements in the Work for the Dole scheme. These workers have completed a significant number of projects that have a direct impact on the local community. Provided an opportunity for a University Engineering student to complete a six month work placement program and also continued to provide opportunities for school student work experience placements. Develop Continued to utilise the Learning Management System to initiate the reallocation of Council policy to staff for review and creation of new learning opportunities for new and existing staff. Staff “learning events” were completed; priorities included traffic control, working near overhead power lines, confined spaces (including breathing apparatus), chemical handling, essential tickets and licences related to plant and equipment, compliance and corporate policies. The online learning system will continue to be extended to volunteers, contractors and committee members to enable access to compliance training. Continued to partner with other MIDROC councils to address regional training needs. Strong focus on leadership; an on-site Leadership Development Program for Works Supervisors and Council’s management team with a focus on Leading and Driving Change, How to Have Difficult Conversations along with a refresher course on the High Performance Leadership Coach program. 360 Degree reviews have commenced at the Executive level. Three employees were supported in their formal studies via the Educational Assistance programme.
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Retain Undertook a Staff Satisfaction Survey and engagement of employees in improvement planning; 18 department-based action plans were developed and are continuing to be actioned. Provided ongoing training and coaching on the use of electronic performance management system and performance feedback training for managers and supervisors. Continued review, maintenance and training on work health and safety practices, resulting in a reduction in lost time hours and a reduction in Council’s insurance premium costs. Continued participation in the industry benchmarking initiative: the Local Government Professionals/PwC Operational Effectiveness Survey. Service reviews were undertaken within the IT Services and the Organisational Development teams with the aim of increasing service levels, identifying areas for improvement and to identify areas that may benefit from entering into shared servicing arrangements with neighbouring councils. A shared servicing agreement between Bellingen and Nambucca Councils for a Ranger position has been established with the successful candidate identified. Identified and actioned items that address the Equity and Diversity Plan 2014 – 2018 (EEO Management Plan).
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WORKS OPERATIONS
The Works Unit is responsible for the maintenance and construction of Council’s road and bridge infrastructure, including special rate variation projects. It also provides other services to the community such as the maintenance of stormwater drainage, parks, gardens and cemeteries.
The NSW Road and Maritime Services contracts Council to undertake maintenance work on Waterfall Way. This contract work is also managed and coordinated by the Works Unit.
Significant Achievements for 2012-2013 Rehabilitation of 1.1km of Waterfall Way at Rocky Creek $3,100,000 Emergency restoration of roads and culverts damaged in Jan Feb 2013 flood initial response $861,000 Reconstruction of 600 metres of Tyringham road Dorrigo $440,000 Develop and implement a schedule for level 1 and level 2 bridge inspections in order to assess condition state of BSC bridges in order to implement a maintenance program. Completion of 2011 major flood repair projects $1,020,000 Rehabilitation of Hanleys bridge $328,000 Inspection and estimating damage from Jan Feb 2013 flood event and submission of claim totalling $6,152,367
Significant Achievements for 2013-2014 Major construction projects totalling $4.2m:
Finalisation of 13/14 State Road, Waterfall Way reseal program ($300k) - resealing of 6 segments of Waterfall Way, approximately 1km per segment. Tyringham Road “Old Coast Road” Stage 2 road reconstruction ($350k) - reconstruction of existing pavement and widening at Dorrigo. Tyringham Road “Paddies Plains” Stage 1 road reconstruction ($180k) - reconstruction of existing pavement and widening for 600m. Finalisation of Waterfall Way at Fernbrook Loop Road Fernbrook - west curve realignment and widening (Misty Valley Project) ($2.2m). Funded by RMS safety branch, a corner of Waterfall Way that has claimed lives and numerous accidents. Construction consisted of widening the existing pavement, correction of super elevation, asphalt overlay, a new culvert and the erection of a guardrail.
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Heavy Patching at Watercress Creek on Waterfall Way ($110k) for reconstruction of 1000m2 of failed pavement on Waterfall Way (considered a safety hazard.) Culvert 25/26 slip repair on Dorrigo Mountain Waterfall Way ($280k) - slip repair and reconstruction of headwall. Installation of kerb on Waterfall Way at Dorrigo Mountain ($330k) - continuation of kerb and gutter and subsoil drain for 500m on the cut side of Dorrigo Mountain which included the removal of the existing table drain and associated dangerous drop off at the edge of the lane. Dangar Falls walkway Dorrigo ($70k) - construction of 65 metres of timber walkway from the north boundary down the steep slope to the edge of the Antarctic Beech grove finishing at the flat section of path. Rehabilitation of Cutbank Bridge Tyringham Road, Bostobrick ($175k) - replacement of 6 girders, 4 corbels and the propping of two piles, the re- decking of the bridge and replacement of the kerb. Flood repair to Rosewood Bridge, Summervilles Road, Thora, ($80k) - replacement of piles, headstock and two girders at the southern end of the first span of the bridge. Load limit removed from the bridge after completion of the work. Rehabilitation of Joyce’s Bridge, Darkwood Road, Thora, ($105k) - replacement of a number of corbels, girders, kerb and re-decking of the bridge. Load limit removed from the bridge at completion of the work. Maintenance Works carried out by Council totalling $3.8m:
Road maintenance of Waterfall Way ($940k). Maintenance including signs, guideposts, slashing, tree removal, shoulder grading, drainage repair and incident response. Council road and bridge maintenance ($1.5m). Maintenance including signs, guideposts, slashing, tree removal, shoulder grading, drainage repair and incident response. Maintenance of Council parks and reserves including toilet cleaning, mowing and litter control ($1.3m). Flood Repairs completed by Council totalling $920k:
Flood defects repaired included gravel restoration, slip repair, drainage repair and bridge repair.
Significant Achievements for 2014-2015 Special Rate Variation Program road widening and resealing on Darkwood Road heavy patching and resealing on Kalang Road
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resealing on Sunny Corner Road resealing on North Bank Road replacement of the bridge spans, deck and footpath on Newry Island Bridge.
Works Program (for Council) reconstruction of the pavement on, and, the widening of a 400m stretch of Coramba Road repair to a culvert in North Beach following flood damage reconstruction of pavement on a 500m stretch of Waterfall Way at Little North Arm Road completion of repairs to Duffys Bridge on Kalang Road, required as a consequence of flood damage $2m worth of flood repairs to council roads and bridge network, including repairs to gravel pavements, shoulders, drainage culverts, table drains and bridges $1.5m maintenance investment in Council’s roads and bridge network, including signs, guideposts, slashing, tree removal, grading, drainage cleaning and pavement repairs $1.3m investment in council parks and reserves, including gardening, toilet cleaning, mowing, litter control and tree maintenance construction of an additional section of elevated timber pathways on the Dangar Falls walkway.
Routine Works Program (on Waterfall Way) completion of a gabion rock retaining wall at Weeping Jenny construction of a dish drain at Dorrigo Mountain, including subsoil drains, shoulder works and kerb and gutter completion of the Heavy Patching Program reconstruction of a culvert at Newell Falls
Significant Achievements for 2015-2016 Roads to Recovery Projects Timboon Road - reconstruction of existing road formation including overlay and sealing of pavement $262,000 Scotchmans Road - surface corrections to existing pavement including heavy patching $79,000
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Browns Bridge Valery Road - replace existing timber bridge with a new steel and concrete bridge $280,000 Kalang Road - surface correction, heavy patching and resealing $31,000 Dome Road - surface correction, heavy patching and resealing $40,000 Coramba Road - surface correction, heavy patching and resealing $95,000 Hydes Creek Road - surface correction, heavy patching and resealing $90,000 Tyringham Road -surface correction, heavy patching and resealing $98,000
Capital Works Program Kalang Road resheeting $33,000 Hydes Creek Road resealing $63,000 South Arm Road resealing $24,000 North Bank Road resealing $33,000 Darkwood Road resheeting and resealing $27,000 Bowraville Road resheeting $21,000 Martells Road resealing $21,000 Timboon Road resheeting $25,000 Valery Road resheeting and resealing $18,000
Special Rate Variation Works Resealing Tyringham Road $17,000 Old Coramba Road $12,000 Park Street $20,000 Oak Street $7,000 Old Coast Road $10,000
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Keoughs Road culvert renewal $29,000 Slingsbys Road $12,000 Resheeting Johnsons Road $11,000 Whisky Creek Road $18,000 Deer Vale Road $25,000 Maynards Plains Road $7,000 Coramba Road $27,000 Muldiva Road $16,000
Works Program (for Council) $1.5m maintenance investment in Council’s roads and bridge network, including signs, guideposts, slashing, tree removal, grading, drainage cleaning and pavement repairs $1.3m investment in council parks and reserves, including gardening, toilet cleaning, mowing, litter control and tree maintenance Hungry Head Road cycleway and footbridge construction $525,000 Short Cut Road rehabilitation $300,000
Routine Works Program (on Waterfall Way) construction of a dish drain at Dorrigo Mountain, including subsoil drains, shoulder works and kerb and gutter $350,000 completion of the Heavy Patching Program $180,000 completion of the Resealing Program $320,000 reconstruction of a slip repair at Newell Falls $270,000 Completion of Sweedmans Lane rehabilitation $3,200,000
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ASSET MANAGEMENT AND DESIGN
The Asset Management and Design Unit is responsible for the planning and development of Council’s infrastructure assets for public roads, open spaces and buildings. The Unit coordinates the development of annual maintenance and construction budgets to enable the Works Section to deliver road, bridge, stormwater drainage, building, and parks and reserves maintenance and improvements.
Asset Management and Design also manages road network matters, including public transport, heavy vehicle routes, pedestrian and cycle ways, load limits, road safety and traffic management, road openings and closures as well as providing engineering conditions and Roads Act consents for developments applications.
Significant Achievements for 2012-2013 Supervision of the Bowraville Road slip restoration contract Management of removal of underground petroleum storage system at Raleigh Depot Emergency management response to flood events on 27 January and 22 February 2013 Liaison with Clarence Valley Council on restoration of access following flood damage to Moonpar Bridge Supervision of the geotechnical investigation for the restoration of the slip on Coramba Road including engagement of a contractor to implement interim soil nail works to remove the load limit on the single lane temporary side track Consultation and review of design and environmental plans for highway upgrade from Nambucca Heads to Urunga Preparation of brief for revision of Lower Bellinger and Kalang River Flood Study Review of Stormwater Management Plans and development of Water Sensitive Urban Design (WSUD) guidelines Preparation of bids for Rural Fire Service Bush Fire Risk Mitigation Program Adoption of Aus-Spec to replace Council’s Standard Conditions for engineering works associated with developments
Significant Achievements for 2013-2014 Completion of the Bowraville Road slip restoration work Survey investigation for replacement of Newry Island Bridge Urunga Survey and design for Hungry Head Road cycle path (stage 2) Urunga
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Establishment of the Emergency Operations Centre at Council’s Works Depot in Raleigh Liaison with Clarence Valley Council for completion of Moonpar Bridge, Dorrigo and approaches Consultants engaged for the Lower Bellinger and Kalang River Flood Study Review of the Roads Asset Management Plan Completion of the road design for Coramba Road Megan to remove the single lane temporary side track Consultation and liaison with NSW Roads & Maritime Services and Lend Lease for the Pacific Highway upgrade from Nambucca Heads to Urunga Preparation of a brief for the revision of the Bellingen Pedestrian Access and Mobility Plan (PAMP) and cycle plan Preparation of 10 year Road Capital Works Program
Significant Achievements for 2014-2015 completion of designs for major slip restoration works at Coramba Road and Little North Arm Road. Commencement of the construction contract with completion expected in the first quarter of 2015/16 coordination of a structural assessment for four timber bridges, investigating options for bridge repair or replacement and considered current bridge design standards for load capacity. Bridges assessed were; Reids Creek Bridge - Kalang Road, Cooks Creek Bridge - Kalang Road, Browns Bridge – Valery Road and McFaydens Bridge – Gordonville Road Black Spot Road Safety Grant funding was obtained for the investigation and design of improvements to Short Cut Road, Raleigh grant funding was obtained for pedestrian safety improvement for Waterfall Way, Bellingen, which enabled the development of the Bellingen Main Street Plan coordination of the design for the bridge over Pipe Clay Creek as part of the Hungry Head Road cycle path establishment of an Asset Protection Zone for fire protection behind Sky Place, Bellingen review of all transport and stormwater asset data in preparation for valuation purposes liaison with NSW Roads and Maritime Services and Lend Lease for the Pacific Highway upgrade from Nambucca Heads to Urunga commencement of a revision to the Roads and Traffic Infrastructure Section 94 Plan with the final draft expected to be available for public exhibition later in 2015/16 completion of asset revaluation for roads ,bridges, footpaths and drainage
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commencement of a revision to the Pedestrian Access and Mobility Plan (PAMP) and Cycle Plan: the final draft is expected to be available for public exhibition in the second quarter of 2015/16.
Significant Achievements for 2015-2016 Planning Documents: There were three (3) major planning documents completed in the year: - Pedestrian Access and Mobility and Bike Plan 2015, - Local Roads & Traffic Infrastructure Section 94 Developer Contribution Plan 2015 - Lower Bellingen & Kalang River Flood Study 2016. Engineering Surveys: The section completed twenty one (21) engineering surveys for various local infrastructure projects including: - Bellingen Main Street intersection and safety improvements Stages 1 to 4 - Browns Bridge replacement Valery Road Raleigh - Vernon Crescent drainage and Vernon Place reconstruction Urunga - Timboon Road reconstruction Gleniffer - Urunga to Hungry Head cycleway construction - North Bank Road rehabilitation Raleigh. Engineering Designs: During the year the section delivered sixteen (16) detailed engineering designs and eight (8) concept designs. Projects included: - Browns Bridge replacement Raleigh, - Short Cut Road safety improvements Raleigh - Raleigh Waste Transfer Station weigh bridge and road construction - Vernon Crescent drainage and Vernon Place reconstruction Urunga - Cycleway bridges Hungry Head Road Urunga - Stages 1 to 4 of Bellingen Main Street safety improvements. Grant Applications: The section prepared twelve (12) grant applications including: - Five (5) NSW Active Transport Grants for construction of four stages from the Bellingen Main Street Plan and Hungry Head Cycleway construction Stage 3.
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- Two (2) grant applications under the Bridge Renewal Program for Browns Bridge Valery Road Raleigh and Reids Creek Bridge Kalang Road Kalang - Four (4) grant applications for Fixing Country Roads for McFadyens Bridge, Gordonville Road Gleniffer, Deep Creek Bridge, Coramba Road Dorrigo, Tallowood Point Bridge, Promised Land Loop Road Gleniffer and level 3 structural assessment of all timber bridges in the shire. - One (1) grant application under the NSW Government’s Floodplain Management Program for Stage 2 funding for a floodplain risk management study and plan for the lower Bellinger and Kalang Rivers. Successful grants were obtained for Bellingen Main Street Stages 1 & 2 construction; Shire wide timber bridge structural assessment; Reids Creek Bridge replacement and Hungry Head cycleway construction. The total amount of funds supported through grants was $1.28m. Other project achievements: . Completed major slip restoration works at Coramba Road and Little North Arm Road and reconstruction of Short Cut Road Raleigh. . Completed structural assessment of five (5) timber bridges including; - Reids Creek Bridge Kalang Road, McFaydens Bridge Gordonville Road, Tallowood Point Bridge Promised Land Loop Road, Richardsons Bridge Darkwood Road and Whiskey Creek Bridge Shepherds Road. . Commenced mechanical road condition survey and centreline capture of the entire shire road network . Implemented road defect, inspection and maintenance management system known as Reflect . Established the 10 year plant replacement program.
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WATER AND WASTEWATER
The Water and Wastewater Unit is responsible for the operation, maintenance and upgrade of Council’s sewer treatment plants, pump stations and reticulation network and for ensuring that discharged effluent meets all EPA and health licence and guideline conditions. The Water Unit is responsible for the operation, maintenance and upgrading of the water pumps, treatment plants, reservoirs and reticulation network and ensuring the water meets the Australian Drinking Water Guidelines.
Significant Achievements for 2012-2013 Wastewater 80% completion of desludging of Bellingen Sewerage Treatment Plan (STP) Completion of design and tender documentation for the new Dorrigo STP Replace pumps at Urunga Recreational Reserve pump station. Replacement of pumps at Yellow Rock 1 and Railway Street pump stations. Variable Speed drives, PLC replacement and oxygen monitoring equipment renewal completed at the Urunga STP. Work commenced on sewering Newry Island rural residential area with low pressure sewer system. Purchase of tractor sewer camera to start survey of sewer mains for condition assessment and auditing purposes. Completion and adoption of sewer Financial Business Plan Audited and received full compliance with the State Governments Best Practice Management Guidelines for sewer businesses. Ongoing asset renewal works including the replacement of sewer mains and manholes. Treated over 725 million litres (ML) of wastewater - 309ML at Bellingen STP, 301ML at Urunga STP and 115ML at Dorrigo STP. Water 100% compliance with drinking water quality guidelines. Mains renewal at Lyon St, Bellingen. Mains renewal at Mount & Cross St, Fernmount Mains renewal at Alex Pike Drive, Raleigh Mains renewal at Gordons Rd, Raleigh Replacement of ageing water meters.
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Replacement of stop valves. Completion and adoption of Demand Management Plan Completion and adoption of Drought Management Plan Completion and adoption of water Financial Business Plan Completion and adoption of Integrated Water Cycle Management Plan Audited and received full compliance with the State Governments Best Practice Management Guidelines for water businesses. Supplied 1276 million litres (ML) of potable town water. 1162ML to the Seaboard and 114ML to Dorrigo.
Significant Achievements for 2013-2014 Wastewater Desludging of Bellingen Sewerage Treatment Plant (STP) sludge lagoons complete. Tenders called for new Dorrigo Sewerage Treatment Plant. Sewer system telemetry upgrade commenced. Routine maintenance works at a range of facilities including Urunga Recreational Reserve, Old Punt Road, Vernon Place, Connell Park and caravan park pump stations which included pump and valve replacement and replacement of a decant gearbox at Bellingen Sewerage Treatment Plant. Replacement of 100m of sewer main through the Bellingen Showground. Ongoing renewal works including the replacement of sewer mains and manholes. Treated over 538 million litres (ML) of wastewater - 219ML at Bellingen STP, 245ML at Urunga STP and 74ML at Dorrigo STP. Water 100% compliance with drinking water quality guidelines Works undertaken at a range of locations including: Mains renewal undertaken at a range of locations including Alex Pike Drive, Gordon Road and between Repton and Mylestom. New chlorination system installed at Dorrigo Water Treatment Plant Telemetry system upgrade commenced in conjunction with the sewer upgrade, delivering the same benefits. Replacement of ageing water meters. Supplied 1358 million litres (ML) of potable town water. 1223ML to the Seaboard and 135ML to Dorrigo.
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Significant Achievements for 2014-2015 Wastewater replacement of sewer mains to Newry Island and upgraded the sewer pump station commenced construction of the new $8.122 million Dorrigo Sewerage Treatment Plant replaced aeration blowers at Bellingen Sewerage Treatment Plant ongoing renewal works, including the replacement of sewer mains and manholes upgraded Urunga Sewerage Treatment Plant’s ultraviolet disinfection system Treated over 679 million litres (ML) of wastewater - 279 ML at Bellingen STP, 300ML at Urunga STP and 100ML at Dorrigo STP. Water 100% compliance with drinking water quality guidelines installed backup generators at Bellingen Water Treatment Plant, the infiltration well and Dorrigo Water Treatment Plant upgraded sand filtration unit and valves at Dorrigo Water Treatment Plant replacement of ageing water meters Supplied 1090 million litres (ML) of potable town water. 959ML to the Seaboard and 131ML to Dorrigo.
Significant Achievements for 2015-2016 Wastewater Construction of the new Dorrigo sewerage treatment plant completed. Decommissioning of the former Dorrigo sewerage treatment plant. Replacement of 2 sewer pump station switchboards in Bellingen and Urunga. Ongoing maintenance works, including the replacement of sewer mains and manholes. Relining of 310m of sewer main in Pilot St, Urunga. Reline 302m of 1940’s sewer main in Halpins Lane in Bellingen. Relining of 5 sewer manholes in Braithwaite Avenue and Lyon St in Bellingen. Installation of new telemetry SCADA server and radios at Urunga sewerage treatment plant. Operation and maintenance of treatment plants, pump stations and reticulation network.
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Treatment of over 774 million litres of wastewater - 332 ML at Bellingen STP, 345ML at Urunga STP and 97ML at Dorrigo STP. Water 100% compliance with drinking water quality guidelines Completion of 3 water mains replacements in Lyon St, Bellingen, Endeavour Drive Bellingen, Pilot St, Urunga. Upgrading of SCADA computer server controlling Dorrigo water treatment plant operations. Installation of new telemetry SCADA server and radios Bellingen water treatment plant. Commencement of work on installing in line pumps to boost water pressure on Wollumbin Drive subdivision. Purchase of online chlorine and turbidity meters for Bellingen and Dorrigo water treatment plants. Replacement of ageing water meters. Supplied 1234 million litres (ML) of potable town water. 1097ML to the Seaboard and 137ML to Dorrigo.
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LAND USE SERVICES
Council’s Land Use Services Unit is responsible for the provision of services to the development industry and community, which comply with Council’s statutory and regulatory responsibilities in the functions of town planning, development control, strategic land use planning, land information, public and environmental health, building regulation control, certification, compliance and enforcement, on-site sewage management and ranger services.
Significant Achievements for 2012-2013 Council’s Employment Lands Strategy was conditionally endorsed by the Department of Planning and Infrastructure Council adopted Chapter 16 (Bellingen Shire DCP 2010) – Site Waste Minimisation & Management Adopted 2 administrative amendments to Bellingen Local Environmental Plan 2010 Prepared and posted Affordable Housing Information Sheet Commenced Vegetation Mapping and Koala Survey. The Office of Environment and Heritage (OEH) identified the Bellingen Local Government Area (LGA) as a priority area for Koala conservation and provided up to $50,000 for Koala surveys and habitat mapping in the coastal parts of the LGA. A further $30,000 is proposed for the following financial year to progress a Comprehensive Koala Plan of Management under the provisions of SEPP 44. Outdoor dining and signage audit completed Urban Tree Management Policy & Procedures – Council Land completed Bellingen Heritage Development Control Plan Study completed Commenced review of residential densities. Review of structure commenced in the context of impending changes to the Planning Legislation and a downturn in the building industry.
Significant Achievements for 2013-2014 One hundred and ninety six (196) development applications were processed during the 2013/14 financial year, an increase from 152 the previous year and 188 the year prior. A total of 32 Section 96 applications were determined and 20 Complying Development Certificates (CDC). Total construction value for the 2013/14 financial year was $12,187,165 (Development Applications) and $1,358,220 (Complying Development Certificates).
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There were 128 Construction Certificates, 121 Occupation Certificates and 13 Subdivision Certificates issued. Council has achieved a continual improvement in the average time taken to process development applications from 58 days in 2011/12, 55 in 2012/13 to 53 days this year. Council introduced a notification procedure for Complying Development Certificates (CDC). This is a new requirement introduced in February 2014 by the State Government for councils or private certifiers to give advice in writing to neighbours (within a 20 metre radius of the development site) 14 days before a CDC is determined. Applicants must also advise neighbours in writing at least 7 days before the building work begins. The NSW Government introduced the Swimming Pools Amendment Act 2012 which required all NSW Councils to develop and introduce a swimming pool barrier inspection program in consultation with their communities. Councils were required to adopt individual programs by the 29 October 2013. Council adopted a 5 year cycle inspection program at its Ordinary meeting of 23 October 2013. As part of the development of Council’s swimming pool barrier inspection program Council participated in a state-wide public awareness campaign, regarding swimming pool safety and the pool registration process delivered by Royal Life Saving Australia (NSW). Council also placed advertisements in the local papers and on Council’s website addressing the issue of pool safety and inviting the community to complete a Swimming Pool Inspection Survey it had developed. The survey results were used to inform the program and the most salient point to come from the survey was that the majority view (82%) that adult supervision is the most important aspect of child safety around swimming pools, followed by Learn to Swim Programs and Pool Fences both 70%. Council adopted the Community Facilities and Open Space Infrastructure Section 94 Developer Contribution Plan 2014, which provided the mechanism to facilitate investment of $780,000 on a range of important community facilities including: o Gleniffer Reserves master planning & upgrade works o Cedar Reserve Park upgrade o Bellingen Park landscape upgrade o Piggott Park upgrade o Dangar Falls landscape upgrade o Connell Park netball courts o Mylestom Reserve landscape upgrade Council’s Local Environmental Plan amended to allow secondary dwellings to be constructed in certain rural zones, providing an important alternative source of housing for a broad cross section of the community. In consultation with the Office of Environment and Heritage (OEH) and the Koala Working Group, 2013-14 saw the completion of fine scale vegetation mapping and koala habitat mapping for part of the Shire. Council achieved project deadlines that allow Bellingen Shire Council to participate in the state wide Electronic Housing Code project. This involved a significant effort by Council’s Land Information Officers to ensure that Council’s property system was configured to participate in this
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project and it provides an important electronic resource for customers to investigate and apply for certain developments from the comfort of their own home. A partial endorsement from the Department of Planning for Council’s Employment Lands Strategy was received and the public exhibition phase for the first LEP amendment arising from the ELS (rezoning of part of William St to Zone B2 Local Centre) was completed. A Compliance Policy was adopted to provide for the consistent and transparent exercising of Council’s regulatory functions. A minor amendment to the LEP to facilitate the approval of a Medical Centre and Seniors Housing project in Dorrigo was commenced The Bellingen State Heritage Inventory (SHI) was uploaded to NSW Heritage Office online database Council appointed a new consultant to provide heritage advice. The Local Heritage Assistance Program was continued with five projects funded to a value of $27,866 (total funding was $13,027). A total of 85 food premises were inspected. Of these, 47 premises were found to have no or a small number of issues, 29 premises were found to have some moderate food safety issues and 9 premises were found to have multiple moderate or major food safety & hygiene issues. Consequently, 13 food re-inspections were undertaken to ensure compliance was achieved with relevant food safety and hygiene requirements. Educational information in relation to food businesses being required to have a designated staff member with a Food Safety Supervisor (FSS) Certificate was provided to 16 food premises which had not yet done so. Information included fact sheets, brochures and directing business proprietors to the relevant section of the NSW Food Authority website relating to the FSS Certificate requirements. Council received four complaints from the public during the 2013/14 financial year relating to food hygiene & handling; foreign matter in food; a single case of food borne illness and the sale of food which was in a deteriorated state. These complaints were followed up and resolved. During the 2013/14 financial year the NSW Food Authority introduced a new system for categorising food premises in terms of risk. Three categories are now used: Category 1 – High Risk; Category 2 – Medium Risk; and Category 3 – Low Risk (no inspection required). Prior to this, the Food Authority had a four Category Risk System. Council’s Food Register has now been readjusted to reflect the new Food Authorities’ Risk Category System. The On-site Sewerage Management Scheme (OSMS) Program completed 958 inspections throughout the 2013/2014 financial year; these systems have been mapped and entered into Council’s register. Twenty three failing systems were identified with 3 failing systems still outstanding. Investigations into water quality in the Bellinger and Kalang rivers are still ongoing. In addition a thorough review of Council’s OSMS register was undertaken to ensure Council has a complete and accurate register of OSMS in the shire. Arborist function - 73 tree assessments have been carried out on Council owned or managed land significantly reducing risk to our community and Council. Council commenced a review into Ranger Services to ensure statutory obligations are adequately serviced and services are provided in the most efficient and productive manner.
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Council commenced the implementation of the new legislative requirements for menacing dogs under the Companion Animals Act. A proactive approach to Companion Animal registration resulted in an increase in the registration of Companion Animals. In addition a more structured approach in handling complaints was implemented which has resulted in a reduction in response times and improved customer service. The Ranger Service increased patrols and services relating to compliance and consequently there was a reduction in the number of incidents throughout the community, for example dog attacks, stock on roads and compliance with dogs on leashes in public places.
Significant Achievements for 2014-2015 review of Council’s Ranger services culminating in the employment of two full time rangers rather than one full time and one casual, resulting in improved services for equivalent former costs. development of two new internal procedures to accompany Council’s Compliance and Enforcement Policy. Barking Dogs and Abandoned Vehicle procedures were developed, reviewed and implemented 184 development applications were processed 33 Section 96 applications were determined; 25 Complying Development Certificates (CDC); 100 Construction Certificates; 109 Occupation Certificates and 15 Subdivision Certificates total construction value for this period was $18,440,684 (Development Applications) and $1,406,770 (Complying Development Certificates) no request for reviews of determinations under s82A of the NSW Environmental Planning and Assessment Act 1979, and no appeals to the Land and Environment Court a total of 326 Section 149 Certificates were processed; 91% of the total certificates were issued in less than five days, exceeding the target of 85% revised swimming pool inspection program, giving priority to public pools over private pools, with mandatory point of sale inspections being undertaken a total of 62 food premises’ inspections. Of these; 39 were found to have no, or a small number of issues, 13 were found to have some moderate food safety issues and 10 were found to have multiple, moderate or major food safety and hygiene issues. Twenty three food re-inspections were undertaken to ensure compliance was achieved risk categories were assigned to each food business in accordance with the Australian New Zealand Food Authority priority classification system On-site Sewerage Management Scheme (OSMS) Program completed 545 inspections, the systems have been mapped and entered into Council’s register arborist function – 100 tree assessments carried out on Council owned, or managed, land reducing risk to community and Council
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Council commenced and completed a planning proposal (Planning Proposal 8) to facilitate the construction of a senior’s housing development and medical centre in Dorrigo. Geographic Information System (GIS) installed and conversion of Council’s existing map data into the system commenced eHousing Code was launched which will benefit land use planning in the Shire Bellingen Shire Comprehensive Koala Plan of Management exhibited for public review and comment Local Environment Plan amendment, arising from Council’s Employment Lands Strategy (Rezoning of part of William St to Zone B2 Local Centre), was completed development of a new Heritage Strategy management of the 2015 Heritage Week Activity. ‘’Bring in Your Old Photos’’ events were held in Dorrigo, Bellingen and Urunga. 157 photos were submitted, scanned and returned; an additional 181 digital images were supplied continuation of Local Heritage Assistance Program with nine projects funded
Significant Achievements for 2015-2016 Shared award from NSW Environmental Health Australia as part of the EHA (NSW) Inc. Mid North Coast Group – “NSW Environmental Health Team of the Year 2015” Conducted Legionella survey in conjunction with NSW Public Health Unit – assessed registered premises for Legionella control Development of shared Ranger Services agreement with Nambucca Shire Council, with a view to resource sharing between Bellingen and Nambucca Shire Councils Development and adoption of Companion Animals Management Plan for the Bellingen Shire Implementation of Responsible Pet Ownership Program, in which 73 companion animals were desexed and/or microchipped to provide reduced costs for owners to lifetime-register their pets and to increase the return rate for straying pets Revised swimming pool inspection program giving priority to public pools over private pools with mandatory point of sale inspections being undertaken A total of 79 food premises inspections were conducted, representing 100% of medium or high risk food businesses. Of these 43 were found to have no, or a small number of issues, 39 were found to have some moderate food safety issues and 21 were found to have multiple, moderate or major food safety and hygiene issues. Thirty six food re-inspections are required to be undertaken to ensure compliance.
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On-site Sewerage Management System (OSMS) program completed 218 inspections. Separately, a further 20 inspections of AWTS were conducted as part of a NSW Public Health Unit survey into the servicing and performance of these systems Arborist function – 145 tree assessments carried out on Council owned, or managed land reducing risk to community and Council Environmental officer instrumental in seven (7) Environmental Assessments and the issue of three (3) Fisheries Permits for Operational projects Alcohol Free Zones in Dorrigo, Bellingen and Urunga have been re-established for a further four (4) years 177 development applications were processed and average processing times reduced from 2015-16 average. 33 Section 96 applications were determined; 12 Complying Development Certificates (CDC); 127 Construction Certificates; 125 Occupation Certificates and 11 Subdivision Certificates Total construction value for this period was $37,495,004 (Development Applications) and $1,699,860 (Complying Development Certificates) which is an increase of 51% and 17% respectively from the previous year. Assessment of Development Application for 240 lot subdivision at South Urunga, resulting in approval being issued by the Northern Joint Regional Planning Panel. Bellingen Shire Koala Management Strategy adopted by Council and referred for final approval by the Department of Planning & Environment. Management of 2016 Heritage Week Activities – stained glass window restoration workshop. Continuation of Local Heritage Assistance Program with three projects funded - St Margaret’s Church stained glass restoration, Dorrigo Hotel/Motel window repairs and “Garthowen” Dorrigo repainting of residence. GIS support provided for significant changes in asset management regimes adopted by Council, including implementation of the reflect defect management system. Conducted a review of secondary dwelling standards within Bellingen Shire in order to encourage increased investment in affordable housing.
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Detailed Operational Plans Status Report
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DETAILED OPERATIONAL PLANS STATUS REPORT
Resilient Economy RE.1 We have meaningful work and vibrant businesses within our community RE.1.1 Our community has a diversity of businesses and new industries 2012/13 Code Action Status Annual Comment
RE.1.1.1.0 Implement the Economic and Progressing No further action on the plan due to shortage of funding opportunities Tourism Development Plan from Dept. Trade and Investment. Also seeking funding opportunities Priorities through other government funds. RE.1.1.1.1 Develop an outdoor dining audit, Progressing Item included in Delivery Program and Operational Plan 2013/14- review and policy 2017/18. Item RE.1.1.2.1. RE.1.1.2.0 Adopt the Employment Lands Completed The Bellingen Shire Employment Lands Strategy was adopted by Strategy Council at its February 2013 Ordinary Meeting. RE.1.1.2.1 Implement the Employment Lands Completed The Bellingen Shire ELS Plan is with the Dept. of Planning for approval Strategy RE.1.1.2.2 Provide support to manufacturing Completed MCC has not met for some months. Its future is currently undecided. through membership on However Council support is still available through the Manager Manufacturing Coffs Coast Economic and Business Development for local business. 2013/14 Code Action Status Annual Comment RE.1.1.1.1 In the first Quarter following DPI Completed The ELS was partially endorsed by the Department of Planning & endorsement of the Employment Infrastructure in July 2013. A review of recommendations capable of Lands Strategy (ELS), review the implementation by Council was presented to Council at its Ordinary recommendations and ascertain Meeting of 27 November 2013. Council considered a report on new those which can be implemented regions for Growth Planning at its meeting of July 2014. The Regional by Council and those reliant on Growth Plan process will provide further opportunities to review areas
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landowner or developer excluded from the partial endorsement. implementation RE.1.1.1.2 Following the review of the ELS Progressing Planning Proposal 8, to rezone part of William St in Bellingen as B2, in recommendations commence accordance with a recommendation of the ELS was adopted by Council implementation of ELS at its meeting of July 2014. Council will advocate for the inclusion of areas excluded from the initial endorsement of the ELS as part of the Regional Growth planning process that commenced in early 2014. Projects have been identified in next year’s program. RE.1.1.2.1 Undertake an outdoor dining audit Completed Audit completed & draft policy presented to management for and review Council's existing consideration. Councillor workshop proposed for August 2014 to controls and policy by second discuss proposed policy changes. Quarter 2014 RE.1.1.2.2 Survey businesses in 2014 in Progressing Work has commenced on the preparation of business survey, however relation to their satisfaction of this will be informed by the outcomes of a workshop with Councillors to Council's Outdoor Dining Policy discuss proposed policy changes in August 2014. Project will be carried over into next year’s program. RE.1.1.3.1 Represent the aspirations of the Completed Council has played an active role in working with a wide cross section community as expressed in the of local and regional business to support sustainability and growth. For Community Vision as opportunities example, Council attends chamber meetings of both Bellingen and are identified Urunga on a monthly basis. At a regional level. Bellingen Shire Council works with other LGAs and State Govt. agencies across the mid north coast to advance prospects for regional business and industry. This work has been enhanced by working with specific industry groups like Coffs Coast Manufacturing and North Coast Regional Tourism Organisation. Council has facilitated a range of industry support programs throughout the year. These have included, Digital Workshops in Dorrigo, Bellingen and Urunga and Creative Industries Mentoring.
Council has also hosted agencies like AusIndustry to assist local business to enhance innovative practices.
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2014/15 Code Action Status Annual Comment RE.1.1.1.2 Participate in the Regional Growth Completed Council has provided regular and detailed advice to the Department of Plan development and advocate for Planning as they have progressively developed the draft North Coast inclusion of land excluded from Regional Growth Plan. This advice has consistently advocated for partial endorsement of ELS recognition of land recommended for development in Council's Employment Lands Strategy. RE.1.1.2.1 LEP amended and Footpath Progressing The Bellingen Main Street project will be presented to Council in July Activities Policy adopted 2015 and this will provide context for the finalisation of the Footpath Activities Policy. The 2015-16 Plan requires completion of the Footpath Activities Policy to allow for its commencement in conjunction with the 2016-17 Financial Year. Despite the new Policy not yet proceeding to adoption, a series of minor amendments were made to Councils 2015- 16 Fees & Charges document to rectify fee anomalies and ensure a greater level of equity in fees for different users of the footpath area. RE.1.1.3.1 Review the objectives of the Completed The new Economic Development and Tourism Plan 2015-2016 is near current Economic Development completion and will go to the next Economic Development Advisory and Tourism Plan. Identify relevant Committee meeting for final endorsement. The draft plan will then go to objectives that can be integrated in Council for consideration. to the new Economic and Development Plan for 2015-2020. 2015/16 Code Action Status Annual Comment RE.1.1.1.1 Participate in the Regional Growth Progressing The Draft Regional Growth Plan has been publicly exhibited, however Plan development and advocate for has not yet been formally adopted by the Department of Planning and inclusion of land excluded from Environment. Council is confident that land identified in the ELS will be partial endorsement of ELS included in the final Plan. RE.1.1.2.1 LEP amended and Footpath Progressing The Policy was not able to be completed within the 2015-16 FY. It has Activities Policy adopted been rescheduled for completion in the 2016-17 Operational Plan. RE.1.1.3.1 Attend regular Chamber and Completed Council attended bi-monthly Chamber meetings and worked with
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Community meetings to ensure industry representatives and stakeholders to ensure tourism is that the economic development managed and marketed in line with community ideals and tourism portfolio is aware of the priorities and objectives of these organisations
RE.1.2 We have innovative and alternative local trading systems 2012/13 Code Action Status Annual Comment
RE.1.2.1.1 Council lends support to and Progressing A software package was presented to Council and a group of local encourages alternative local growers. It proved to be too expensive and untested. Further options trading systems will be explored with industry as they arise. 2013/14 Code Action Status Annual Comment RE.1.2.1.1 Represent the aspirations of the Completed Council has been working with the Coffs Harbour Innovation Centre in community as expressed in the developing a concept for Innovation Workshops. It is aimed to hold a Community Vision as opportunities workshop in Dorrigo, Bellingen and Urunga. are identified The workshops will involve looking at the benefits of design integration, learning from local companies who are recognised for their innovative practices and discovering strategies to promote and fund innovation.
Council has also worked closely with a range of community markets to promote their sustainability. This includes providing business advice, assistance with grant applications, dispersing information on development opportunities. For example, Council met Bellopy Markets on a monthly basis to assist with signage issues and event planning.
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2014/15 Code Action Status Annual Comment RE.1.2.1.1 Create a series of Innovation Completed During the year Council facilitated three social media workshops, Workshops for business across the conducted three tourism forums and offered a specific agri business Shire. Provide a mentoring service workshop around social media. Council also worked collaboratively with to assist business development other local government organizations to deliver the Mid North Coast and productivity. Undertake an Food Forum. In June this year, Council also hosted a workshop for the audit of major industries to Events and Festival Industry on managing risks. Council has worked understand the barrier for with Coffs Harbour Innovation Centre in developing a format to deliver prosperous sustainability three innovation workshops for the business community in August 2015. Council also provides mentoring support for both youth in the Shire and the business community. For example, Council is assisting new accommodation operators on business and marketing planning.
2015/16 Code Action Status Annual Comment RE.1.2.1.1 Conduct Innovation Workshops Completed Council was a proud sponsor of the Digital Innovation Challenge. The across the Shire. initiative attracted a strong cohort of Bellingen Shire entrepreneurs. The program offered training and firsthand experience in commercialising innovative ideas. It provided insights and lessons on pitching for venture capital. Candidates learnt the importance of effective business planning and networking to progress business prospects RE.1.2.1.2 Collaborate with regional business Completed Council works proactively with other Local Governments across the Mid and councils to promote investment North Coast. Bellingen Council initiated a partnership with Coffs opportunities within the Shire Harbour City Council, Nambucca Shire Council and Armidale Dumaresq City Council for a strategic tourism campaign to promote the Waterfall Way. Council was also a proud sponsor of two significant regional events ie The Mid North Coast Food Forum in Coffs Harbour and the Creative Industries Forum in Kempsey. Both events were very successful and provided valuable support to players in those respective industries.
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RE.1.2.1.3 Create Facebook and integral Completed Now with 1500 likes, the Bellingen Dorrigo and Urunga Tourism accounts for Tourism and the Facebook page continues to attract visitors and interest. The page is a Events Hub. valuable platform to promote tourism, festivals and events. An Events Hub website is in development and once on-line, will provide valuable assistance to existing event organisers and anyone planning to run an event or festival across the Shire RE.1.2.1.4 Develop Social media platforms to Completed Five new QR posts were installed at tourist attractions across the Shire. enhance e-commerce opportunities Council also invested in two digital kiosks that will support tourist information services across the shire. The kiosks will provide virtual information and allow specific apps to run that will promote tourism product and visitation and information on State Forests within the shire
RE.1.3 Businesses within our shire are ethical and sustainable 2012/13 Code Action Status Annual Comment RE.1.3.1.0 Council actively engages with local Progressing Where possible Council encourages local business to have ethical and business to encourage and support sustainable operations. ethical and sustainable operations RE.1.3.1.1 Review the Climate Change Progressing This project has not progressed significantly since Q1 as the Adaptation Strategy Sustainability Officer position is currently vacant and has been challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed. RE.1.3.1.2 Prioritise the actions from the Progressing This project has not progressed significantly since Q1 as the Climate Change Adaptation Sustainability Officer position is currently vacant and has been Strategy Review challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed. RE.1.3.1.3 Develop program funding strategy Completed An internal governance process has now been approved and released including grant funding sources for to all staff outlining the process when seeking grant funding. Two high priority actions workshops will also be held in July 2013 with community organisations
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providing guidance and strategies to seek and apply for funding. Grant information is also provided on a regular basis to both internal and external stakeholders. RE.1.3.1.4 Consult with local industries and Completed A number of meetings have been held over the year with community business community regarding the groups. No positive actions have arisen development of sustainable/eco industries RE.1.3.1.5 Partner with Coffs Harbour City Completed Have successfully lobbied through CHCC to get the NBN fibre to Council to deliver broadband Bellingen Shire by Dec 2015. Direct line of sight towers now before opportunities to our businesses Council. DA pending. Council considered a report on 24 April 2013 for a and community lease for part of the public road in Fernmount where the tower to be located. RE.1.3.2.0 Maintain regular engagement with Completed Manager Economic and Business Development attends executive the three Chambers of Commerce meetings for the Bellingen Chamber and meet regularly with the other to facilitate dialogue and actions Chambers as requested which assist in economic growth within the Shire RE.1.3.2.1 Hold regular Chamber Forums Completed Meeting regularly with all 3 Chambers of Commerce to maintain a Council presence and contact. 2013/14 Code Action Status Annual Comment
RE.1.3.1.1 Represent the aspirations of the Completed Through the provision of Section 94 funds, Council has been working community as expressed in the with the Gleniffer community to reduce tourism impacts at both a social Community Vision as opportunities and environmental level. In February 2014, Council established the are identified Gleniffer Working Group to develop a Master Plan for Gleniffer Reserves. Similarly, Council is working with the Urunga community to establish a feasibility study for the Urunga Tidal Pool.
Council is also in the process of drafting a new Economic Development and Tourism Plan. This work will involve qualitative engagement with local industry to align future aspirations and objectives. For example,
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three tourism workshops will be held across the Shire to look at: future tourism branding, product & industry development, visitor centre management and regional partnerships. Council will also deliver an industry specific digital workshop for the tourism industry on the 4th September which will build capability of local business to market their businesses through digital platforms
2014/15 Code Action Status Annual Comment RE.1.3.1.1 Across all engagement with Completed Council has a strong commitment to promoting environmental, cultural business, promote consideration of and professional values. For example, the development of the Gleniffer environmental, cultural and Master Plan will result in a valuable legacy for the community. The professional values plan's aim is to address the negative impacts from increasing visitation on the local culture and environment. The plan will guide infrastructure development to reduce visitor impacts and outline the level of any future tourism marketing for the reserves.
Council also conducted three separate familiarisation tours for visitor centre volunteers throughout the year. This professional development exercise enables volunteers to provide qualified referrals to tourists and to build first hand knowledge of our tourism product portfolio. 2015/16 Code Action Status Annual Comment RE.1.3.1.1 Across all engagement with Completed A significant achievement in this endeavour is the completion of the business, promote consideration of Gleniffer Master Plan. The Plan is now in the implementation stage. It environmental, cultural and will address the negative impacts from increasing visitation through professional values providing appropriate information, education and specific services. Council's work with Destination Coffs Coast has resulted in a significant change in branding for the region. The Coffs Coast now has a new focus on nature based tourism. This has the potential to create symbiotic outcomes between the environment and tourism - where both can benefit.
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RE.1.4 We have the public infrastructure to appropriately support business activity 2013/14 Code Action Status Annual Comment
RE.1.4.1.1 Represent the aspirations of the Completed Opportunities to improve public infrastructure to appropriately support community as expressed in the business activity are considered when planning Council operational Community Vision as opportunities programs. are identified RE.1.4.1.2 Carry out a staged review of the Completed The Road Asset Management Plan was updated in Q3. RAMP to ensure that it is up-to- date, relevant, reflects best practice in local government asset management which is progressively adopted by Council (1st stage by 30/6/2014). 2014/15 Code Action Status Annual Comment RE.1.4.1.1 Consider and respond to requests Completed During the 2014/15 reporting year requests for public infrastructure from businesses regarding public were investigated within the available resources and managed within infrastructure requirements agreed timeframes RE.1.4.1.2 Review and progressively improve Not Progressing During the 2014/15 reporting year all transport asset registers were RAMP verified in preparation for the Road Asset Management Plan (RAMP) review. The RAMP review will follow the revision of the Road Asset Management Strategy RE.1.4.1.3 Council ensures that it adopts Completed Council has continued to embrace the move towards electronic contemporary systems for planning and is well positioned, with the acquisition of a new GIS development assessment and system, to continue to improve its ability to participate in contemporary electronic supply of planning trends in planning. information through successful participation in the Electronic Housing Code Project and
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implementation within Bellingen Shire. RE.1.4.1.4 Implement statutory planning and Completed The NSW governments planning reform program stalled with the building components of NSW proposed new legislation unable to pass the NSW Parliament in late Governments Planning Reform 2013. As such the NSW Government is attempting to reform the system Program wherever necessary. "through existing laws” and it is understood a number of key reforms could be achieved under current legislation.
One of the key reforms is a review of the Regional Growth Plans. Council considered a report on new regions for Growth Planning at its meeting of July 2014. Bellingen is proposed to form part of the North Coast region which includes Ballina, Byron, Clarence Valley, Coffs Harbour, Gloucester, Great Lakes, Greater Taree, Kempsey, Kyogle, Lismore, Nambucca, Port Macquarie–Hastings, Richmond Valley, Tweed Heads. It is anticipated that the draft Strategy will be placed on exhibition mid 2015. 2015/16 Code Action Status Annual Comment RE.1.4.1.1 Consider and respond to requests Completed Public infrastructure requests are investigated as resources are from businesses regarding public available, responses are prepared and projects are prioritised and listed infrastructure requirements for consideration in the annual budget preparation and long-term financial plan RE.1.4.1.2 Review and progressively improve Progressing Data collection and analysis has commenced to support a review of the RAMP Road Asset Management Plan as further resources are allocated.
RE.1.5 We are a disaster resilient community 2013/14 Code Action Status Annual Comment RE.1.5.1.1 Represent the aspirations of the Completed Opportunities to improve the disaster resilience of the community are
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community as expressed in the considered when planning Council operational activities. Community Vision as opportunities are identified RE.1.5.1.2 Review Business Continuity Plan Progressing 17 of 19 sub-plans reviewed & updated. 2 plans reviewed and awaiting annually for correctness and final updates. currency 2014/15 Code Action Status Annual Comment RE.1.5.1.1 Consider and respond to requests Completed During the 2014/15 reporting year contributions were made to a range for improving ability of community of planning documents including the Lower Kalang & Bellinger River to manage disasters Flood study and the Gleniffer Reserves Plan of Management. An assessment of the May 2015 flood event impacts was undertaken to consider planning for infrastructure protection. RE.1.5.1.2 Business Continuity Plan Completed The Business Continuity Plan was reviewed and updated as required. 2015/16 Code Action Status Annual Comment
RE.1.5.1.1 Consider and respond to requests Completed Council has worked collaboratively with other agencies to revise the for improving disaster management Emergency Management Plan, a trial of software designed specifically practices for community for data capture during natural disasters has begun and hand held field infrastructure devices provided to staff responsible for managing the response to these events. RE.1.5.1.2 Review of Business Continuity Plan Progressing Recommendations resulting from BCP exercise entered into online and report to the Executive reporting module. Leadership Team
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RE.1.6 Our families are able to support themselves locally 2013/14 Code Action Status Annual Comment
RE.1.6.1.1 Represent the aspirations of the Completed Council is working on a number of levels to increase employment community as expressed in the opportunities throughout the Shire. This includes working with the Community Vision as opportunities National Broadband Network to ensure that residents have optimum are identified broadband coverage to promote home based work opportunities. Council has organised one-on-one assistance for local business and NBN management.
Council is working with community groups like the Bellingen Shire Education and Business Alliance to promote youth retention throughout the Shire. This work strengthens relationships between Council and the education sector to increase work experience opportunities for school students.
Council also works very closely with chambers of commerce across the Shire to understand what the challenges and constraints are with local business development. Council also supports these organisations in distributing a wide range of information to assist business development from state and federal government and peak bodies. 2014/15 Code Action Status Annual Comment
RE.1.6.1.1 Represent the aspirations of the Completed Council has worked actively with the Gleniffer community in finalising community as expressed in the the Gleniffer Master Plan. The final draft of the plan will come before Community Vision as opportunities council in the September council meeting. This work is aligned to the are identified Community Vision in developing sustainable tourism. Council has also been proactive in working with all three chambers of commerce and assisting in developing projects in each village. This has included applying for funding for the Urunga Tidal Pool Development; working to make the development application process more efficient for small business; progressing the development of the Events Hub to support
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local festivals and events, and working with the education sector in developing a mentor service for shire youth. 2015/16 Code Action Status Annual Comment RE.1.6.1.1 Work to support key industries Completed Council developed and adopted a new Economic Development and across the Shire to grow and Tourism Plan 2015-2020. Council worked with regional partners to sustain jobs and self employment deliver the Mid North Coast Food Forum and the Creative Industries opportunities Forum. It provided an on-going mentoring service to assist people in business. Council worked with State and Federal Government agencies to identify programs and funding that could assist local business. Council works actively with NBN Co to ensure that local business have adequate digital connectivity. Council developed a Local Food Guide to support the agri business sector and to promote food tourism across the Shire. RE.1.6.1.2 Implement key objectives of the Completed Council is a member of the Small Business Friendly Council Program. Small Business Friendly Council This initiative unites Councils across NSW with a mandate to reduce Program red tape and to become more focused on assisting small business within their LGAs.
RE.2 We have balanced sustainable tourism RE.2.1 Our Shire has a wide range of experiences for visitors 2012/13 Code Action Status Annual Comment RE.2.1.1.0 Implement Economic and Tourism Progressing The lack of state funding has limited the implementation of this plan. Development Plan Over 40% of the plan has been achieved. The rest of the plan needs to be revisited and realigned to the correct level of state government funding which normally assists these programmes. RE.2.1.1.1 Attract sports and adventure Completed Working with Coffs Coast Marketing to attract an Iron Man type event to
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events the shire. Funding application with Destination NSW. World Rally Championships will be coming through Bellingen in September 2013. RE.2.1.1.2 Partnering industry with education Progressing Council engages with Bellingen Shire Educational and Business to develop a mentoring and job Alliance and have set up the "The Big Idea" project with Bellingen High. creation project RE.2.1.1.3 Review the current Tourism MOU Progressing Document reviewed and forwarded to CHCC. Feedback is awaited with Coffs Harbour City Council to reflect changes over the last four years and update RE.2.1.1.4 Review Visitor Information Centre Progressing A report is being prepared for Council discussion on this matter structure especially pertaining to the Urunga VIC. This will be presented to Council in the 2013/2014 financial year. 2013/14 Code Action Status Annual Comment
RE.2.1.1.1 Review the action items in the Completed Council has been working with the Economic Development Advisory Economic and Tourism Committee to progress the development of the new Economic Development Plan in relation to Development and Tourism Plan 2015-2020. Council has also been priorities and Council role and involved in the proposed merger of the Tourism Coffs Coast Board and resources and liaise with relevant Coffs Coast Tourism. A new, twelve month Memorandum of stakeholders with a view to Understanding will be established between Council and Coffs Harbour updating these priorities by 2nd Council for marketing the Bellingen Shire. The Economic Development Quarter Advisory Committee has provided an endorsement to hold three tourism workshops across the Shire. These forums will provide input into Council's new Economic Development and Tourism Plan and will seek industry input around future branding of the Bellingen Shire and our on- going marketing arrangement with Coffs Council.
Council has been very active working with the three key Chambers of Commerce from across the Shire. This has enhanced relationships with the business community and improved communication around business and community issues.
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2014/15 Code Action Status Annual Comment RE.2.1.1.1 Assess actions from current Completed The new Economic Development and Tourism Plan is in the final stages Economic and Tourism of development. The final draft will be submitted to the Economic Development Plan and integrate Development Advisory Committee in August. Once the plan is endorsed relevant and achievable actions by the committee, it will go to Council's Executive for input and sign off into the new Economic and prior to it going to a Council meeting for approval. Tourism Development Plan 2015- 2020 2015/16 Code Action Status Annual Comment RE.2.1.1.1 Investigate funding opportunities to Completed Council employs a dedicated Grants Officer who identifies funding that enhance product development has the potential to finance new tourism product and enhance existing product. Council proactively distributes grants information to key tourism stakeholders and assists with funding applications when required. Council also funds a Community Events Sponsorship Fund which aims to support events and festivals across the Shire. RE.2.1.1.2 Work with existing tour, attraction Completed Council promotes our tourism sector through ensuring our tourist accommodation and event information centres have adequate support and collateral. Visitor Centre operators to promote sustainability volunteers have opportunities to participate in regular familiarisation and enhancement of their products tours to ensure they have firsthand knowledge of tourism product. Council works with Chambers of Commerce across the Shire to ensure they are supported in developing their tourism industries. For example, in 2015, Council facilitated an RV Friendly Town application for Dorrigo. In 2016, Council worked with TASAC to ensure enhancement of Touring Route 16 through Urunga. Council worked with Bello Winter Music Festival, Bush n Bay Adventure Race and Urunga Mothers Day Festival to ensure the respective events were promoted and successful.
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RE.2.2 Our regional tourism assets are enhanced 2012/13 Code Action Status Annual Comment RE.2.2.1.0 Develop and strengthen effective Completed This is an ongoing process with regular contact being maintained with local and regional partnerships Kempsey, Nambucca and CHCC councils and regional organisations. Contact also maintained with Tourism and regional development bodies at a Regional, State and Federal level RE.2.2.1.2 Develop a signage concept plan Progressing A draft plan was developed in 2012, which is now under review. No current funding has been allocated for actioning the plan. RE.2.2.1.3 Actively promote the lifestyle Completed Opportunities regularly sought and secured to promote the lifestyle opportunities of Bellingen Shire opportunities of the Shire via PR visits, trade shows and electronic means. RE.2.2.2.0 Actively promote tourism through Completed A very successful year was achieved in the marketing of the Shire. The our ongoing arrangement with majority of the success was with PR both print and electronic forms and Coffs Coast Marketing by targeting attendance at Australian Tourism Exchange. One success was for a specific market segments which USA based tourism company to book to bring a Rotary tour to Bellingen deliver optimum financial benefit to in 2013. the community RE.2.2.2.1 Explore new opportunities for the Progressing Two areas have been identified - Bellingen Showground and Roses emerging Recreational Vehicle Reserve Thora. A report is being prepared in relation to the matter. (RV) tourism 2013/14 Code Action Status Annual Comment RE.2.2.1.1 Review the action items in the Completed The Manager of Economic and Business Development sits on up to 12 Economic and Tourism local committees. A wide range of activities stem from these meetings Development Plan in relation to including: developing the Gleniffer Master Plan to address increasing priorities and Council role and tourism impacts to the reserves, working with festival and event resources and liaise with relevant organizations to improve synergies through the Events Hub, exploring stakeholders with a view to strategies to promote youth retention in the Shire with the Bellingen
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updating these priorities by 2nd Shire Business and Education Alliance, working with regional economic Quarter development managers from neighbouring shires to look at cooperative and complimentary activities. Council also meets regularly with Regional Development Australia and Trade and Investment NSW to ensure that Bellingen Shire has involvement in regional projects and opportunities 2014/15 Code Action Status Annual Comment RE.2.2.1.1 Initiate a new MOU with Coffs Completed Council facilitated Bellingen Shire representation for the merger of Coast Marketing to reflect the Tourism Coffs Coast Board into a new tourism management committee ideals of Bellingen Shire Tourism under Coffs Harbour City Council. Council worked with all chambers operators and Council. Work with and industry to source local tourism representation. The new tourism Economic and Development management committee will develop a strategic tourism plan for the Managers in other LGAs to identify Coffs Coast Region. This new plan will enable a new MOU between and attract opportunities for Bellingen Shire and Coffs Coast Marketing. Bellingen Shire. Identify relevant regional, state and national industry groups to maximize opportunities for local business and industry. 2015/16 Code Action Status Annual Comment
RE.2.2.1.1 Work collaboratively with regional Completed Over the last twelve months, Council has significantly strengthened its partners to ensure tourism partnership with Coffs Harbour City Council and Tourism Coffs Coast. promotion is in alignment with Bellingen Shire has industry and chamber representatives on the new Shire capacity and community Destination Coffs Coast Committee. A new tourism strategic plan has ideals been developed for the Coffs Coast which will see a significant shift in branding and potentially tourism development. A new focus on nature based tourism is more closely aligned with the community ideals within the Bellingen Shire and will see the Shire attracting a more compatible target market into our destination.
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RE.2.2.1.2 Implement the strategies from the Progressing The Gleniffer Master Plan (a strategic plan of ten years), was adopted Gleniffer Master Plan by Council. A Stewardship Group is underway to assist Council with the implementation of key initiatives. The Gleniffer Working Group is focused on implementing the priorities outlined in the plan in line with the detailed timelines
RE.2.3 Our tourism providers strive for sustainable operations 2012/13 Code Action Status Annual Comment
RE.2.3.1.0 Provide information and education Progressing Coastal Zone Management Plan on sea level potential rises and to our local tourism industry on possible responses is currently being developed risks associated with Climate Change. RE.2.3.2.0 Work in partnership with Coffs Completed Have successfully lobbied through CHCC to get the NBN fibre to Harbour City Council to deliver Bellingen Shire by Dec 2015. Direct line of sight towers now before broadband opportunities to our Council. DA pending. community 2013/14 Code Action Status Annual Comment RE.2.3.1.1 Represent the aspirations of the Completed A number of positive outcomes have been realized in relation to tourism community as expressed in the management across the Shire. This has included: building stronger Community Vision as opportunities relationships with the three Visitor Centres across the Shire to promote are identified consistency in operations; educating Visitor Centre volunteers through conducting two famil days to increase product knowledge; improving the retail offering at Waterfall Way Visitor Centre; improving both internal and external appearance of the Waterfall Way Visitor Centre; enhancing promotional opportunities for Dorrigo at the NPWS Rainforest Centre; working with Coffs Coast Marketing to ensure there is appropriate marketing of the Bellingen Shire; and participating in regional marketing campaigns.
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Council recently exhibited at the Country Living NSW Expo which had a strong tourism element. Council will also host three tourism workshops across the Shire to seek input on future initiatives and tourism management. 2014/15 Code Action Status Annual Comment
RE.2.3.1.1 Promote a focus on management Completed Council has strongly advocated the need for a tourism management as opposed to marketing. Conduct focus for the new strategic tourism plan being developed for the Coffs Innovation workshops for Industry. Coast Region. This work has included re shaping the brief to Provide mentoring services. Reflect consultants and promoting a management focus to the new committee a management focus in the new in developing a vision for the future. Council is also working with the Economic and Tourism North Coast Destination Network and Destination NSW to remodel the Development Plan regional tourism organizational structure. A key objective in these negotiations is to place more emphasis on tourism management and opportunities to fund management initiatives. 2015/16 Code Action Status Annual Comment RE.2.3.1.1 Increase opportunities for social Completed Council continues to utilise and enhance its social media footprint. The media promotion Bellingen Dorrigo Urunga Facebook page now has over 1500 likes and is used regularly to promote tourism product. Council is introducing two new digital kiosks to support tourism information services and run digital apps. New QR posts have been installed across the Shire as part of the Discovery App initiative. A new Events Hub website is being developed to support the creative industries. Council has also sponsored the three chambers of commerce to develop a new website that promote all local business and tourism product. RE.2.3.1.2 Increase activities and promotion of Completed A new Events Hub website is being developed which will support the Events Hub existing and new players within the creative industries. The Waterfall Way visitor centre works closely with the Events Hubs in offering a point of sale for event and festival tickets. Council engaged work for the dole
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placements throughout the year to assist in building resources and databases for the Events Hub. Council works with the Events Hub committee to develop the resource so that it is meeting the needs of the industry. For example, Council has provided a step by step guide to assist applicants with new developments to streamline and improve the approval process through Council.
RE.3 We have a sustainable local farming sector that provides us with healthy, fresh food RE.3.1 Local food growing, sharing and education initiatives are supported and developed 2012/13 Code Action Status Annual Comment RE.3.1.1.0 Partner in the Local Food Futures Completed Where and when applicable seek opportunities to partner in local Food Framework Futures framework.
RE.3.1.1.1 Support grass-roots initiatives to Completed When and where possible Council supports local food initiatives mainly promote and support the through PR. development of a strong local food economy RE.3.1.1.2 Develop a resource and Completed The Coffs Coast Harvest booklet has been produced and distributed. information base around local food The publication has been well received by both the industry and the public. Further work needs to be done of new ways to promote local food. RE.3.1.1.3 Undertake research into best Completed Discussions have been held with the North Bank Community Gardens practice local food economies in to establish closer relationships with Council in the development of local partnership with the Local Food food production. Futures Alliance
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2013/14 Code Action Status Annual Comment RE.3.1.1.1 Represent the aspirations of the Completed Council has now proactively assisted in the upgrade of two Bellingen community as expressed in the Valley dairy farmer’s effluent management system on a 50:50 funding Community Vision as opportunities arrangement which will contribute to improved water quality of the are identified Bellinger River.
Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire. 2014/15 Code Action Status Annual Comment
RE.3.1.1.1 Consider and respond to formal Completed All formal requests have been responded to within 3 weeks. Council's stakeholder proposals regarding Manager SEW and Manager Economic Development & Tourism have local food growing initiatives agreed to fund a $3,300 project to develop a local food guide. Council's Sustainability Officer is the project manager and has confirmed that 46 local businesses will be included in the local food guide. Staff have also sought design layout and graphic design for the local food guide. 2015/16 Code Action Status Annual Comment RE.3.1.1.1 Consider and respond to formal Completed No proposals received this year. stakeholder proposals regarding local food growing initiatives
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RE.3.2 Alternative farming systems are employed with examples including cooperative farming and land share 2012/13 Code Action Status Annual Comment
RE.3.2.1.0 Council supports local initiatives for Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW sustainable farming practices Environment Trust to develop a shire wide Sustainable Agriculture Program in partnership with Landcare. Stage 2 outcomes to be known end July 2013. RE.3.2.1.1 Work in partnership with key Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW stakeholders around sustainable Environment Trust to develop a shire wide Sustainable Agriculture Agricultural projects Program in partnership with Landcare. Stage 2 outcomes to be known end July 2013. RE.3.2.1.2 Seek funds to host a Bellingen Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW Shire Sustainable Agriculture Environment Trust to develop a shire wide Sustainable Agriculture Workshop Program in partnership with Landcare. Stage 2 outcomes to be known end July 2013. RE.3.2.1.3 Host a Bellingen Shire Sustainable Completed Two Farming for Climate Change community workshops delivered in Agriculture Workshop with March 2013. available grant funds 2013/14 Code Action Status Annual Comment
RE.3.2.1.1 Represent the aspirations of the Completed Council has now proactively assisted in the upgrade of two Bellingen community as expressed in the Valley dairy farmer’s effluent management system on a 50:50 funding Community Vision as opportunities arrangement which will contribute to improved water quality of the are identified Bellinger River.
Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more
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sustainable agriculture principals being implemented across the Shire. 2014/15 Code Action Status Annual Comment
RE.3.2.1.1 Consider and respond to formal Completed All formal requests have been responded to within 3 weeks. stakeholder proposals regarding alternative farming systems 2015/16 Code Action Status Annual Comment RE.3.2.1.1 Consider and respond to formal Completed No proposals received this year. stakeholder proposals regarding alternative farming systems
RE.3.3 Farming practices are financially and environmentally sustainable 2012/13 Code Action Status Annual Comment
RE.3.3.1.0 Provide information and education Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW to our agricultural industry on risks Environment Trust to develop a shire wide Sustainable Agriculture associated with climate change Program in partnership with Landcare. Stage 2 outcomes to be known end July 2013. RE.3.3.2.0 Implement strategic actions for the Progressing • Estuary Action Plan Stage 2- Baseline condition assessments identified key Bellinger River health completed for 17 properties. Property visits to be arranged next Quarter issue Agricultural Practices to develop a site action plan for the riparian zone. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter including 1 agricultural property. Sites selected and work plan completed to implement 3 more new sites next year including 1 agricultural property.
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• Connect with your River Program - Best practice riparian restoration on 5 agricultural properties.
• Our Living Coast Project - Best practice erosion control on 1 agricultural property.
RE.3.3.3.0 Implement strategic actions for the Progressing The following projects and actions have contributed towards progress: identified key Kalang River health issue Agricultural Practices • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter.
• The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year. 2013/14 Code Action Status Annual Comment
RE.3.3.1.1 Represent the aspirations of the Completed Council has now proactively assisted in the upgrade of two Bellingen community as expressed in the Valley dairy farmer’s effluent management system on a 50:50 funding Community Vision as opportunities arrangement which will contribute to improved water quality of the are identified Bellinger River.
Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire.
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2014/15 Code Action Status Annual Comment RE.3.3.1.1 New project - Partner with Bellinger Completed This project was completed in Q4. A total of ten (10) sustainable farm Landcare to develop Sustainable plans were developed. The plans focused on farm planning, agricultural Farm Plans weeds, pasture & grazing management and soil health. 2015/16 Code Action Status Annual Comment
RE.3.3.1.1 Develop Bellingen Shire local food Completed This has been completed with 1,000 copies of the Local Food Guide guide and Farmers Market Flyer distributed across the Shire. A further review will be undertaken before an updated version is produced. RE.3.3.1.2 Participate in Blueberry Progressing All interagency group meetings were attended by Council. No regulatory interagency working group and strategies have been identified to date that are considered appropriate consider strategies to ensure that for implementation without also affecting consent requirements for other the growth of the industry in forms of agriculture in the Shire. Bellingen Shire occurs in a sustainable fashion.
RE.3.4 Agriculture is a valued part of our economy 2013/14 Code Action Status Annual Comment RE.3.4.1.1 Represent the aspirations of the Completed Council has now proactively assisted in the upgrade of two Bellingen community as expressed in the Valley dairy farmer’s effluent management system on a 50:50 funding Community Vision as opportunities arrangement which will contribute to improved water quality of the are identified Bellinger River.
Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the
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2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire.
2014/15 Code Action Status Annual Comment
RE.3.4.1.1 Consider and respond to formal Completed All formal requests have been responded to within 3 weeks. stakeholder proposals regarding agricultural initiatives 2015/16 Code Action Status Annual Comment
RE.3.4.1.1 Consider and respond to formal Completed No proposals received this year. stakeholder proposals regarding agricultural initiatives
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Community Wellbeing CW.1 Our children, youth and seniors are valued, involved and supported CW.1.1 Youth and seniors programs and activities are in place and actively supported 2012/13 Code Action Status Annual Comment
CW.1.1.1.0 Provide and support programs and Completed Dorrigo Support Centre provides regular programs and activities both activities for our youth and senior centre based and bus outings. populations Youth Hub providing educational and recreational activities and drop in support. CW.1.1.1.1 Advocate for increased respite and Completed Advocacy action on going as specific need arises disability support programs CW.1.1.1.2 Support tenders for respite Completed Support provided in principle though no request to support a tender for services and disability support respite services or disability support programs has been received. programs that address shortfalls in specialised accommodation and support needs CW.1.1.1.3 Develop a youth consultation Completed Youth Hub provides a consultation framework which is provided in the framework Youth Hub regular reports CW.1.1.1.4 Convene a Youth Services forum Completed One youth forum held in 2012/2013. biennially 2013/14 Code Action Status Annual Comment
CW.1.1.1.1 Develop Community Support Policy Completed CW.1.1.1.2 Commence implementation of the Completed Policy was implemented with two rounds of funding offered in 2013/14 Community Support Policy benefiting a range of community organisations and events.
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CW.1.1.2.1 Commence the development of a Completed The Dorrigo Support Centre Vision development was delayed pending Vision for the Dorrigo Support the appointment of the Co-ordinator. Two rounds of recruitment action Centre to be adopted by Council, were required with the Co-ordinator being appointed in mid May 2014. with key recommendations to be Development of the vision for the Centre commenced in June. A report implemented annually to Council will be done when the draft vision is finalised in 2014/5 CW.1.1.3.1 Constitute the new Youth Centre Completed Youth Centre Co-ordinator to continue as a contractor to Council based Management Committee; Recruit on management Committee advice. Prioritisation of KPI's determined the Manager Community between the Co-ordinator and the Management Committee and reports Wellbeing; Translate the current are done to Council based on the key performance areas. contractor (coordinator) to a Council resource through recruitment; Prioritise KPI's for the year with the new Management Committee 2014/15 Code Action Status Annual Comment CW.1.1.1.1 Continue offering library programs Completed Baby Bounce continues to be popular across all three branch libraries such as Baby Bounce, Summer with an average of 15 children and adults at each session. Once again Reading Club, Children's Book the libraries received the support of local schools, Urunga Public Week, Library and Information School, Mount Saint Johns Primary and Saint Mary's Primary through Week, National Simultaneous Story attendance of Children's Book Week Activities. Summer Reading Club time, author visits, school holiday held through the summer school holidays, proved successful again with activities and Library Lovers Day. over 100 children registering and over 600 books read across the shire. Authors Bronwyn Parry, Karly Lane, Tricia Stringer, Jenn J McLeod, and Karen M Davis visiting during the year. Other activities the libraries were involved in included Library Lover's Day, Library and Information Week, and National Simultaneous Story Time (held in Bellingen Branch and library staff from Urunga and Dorrigo visited local preschools). CW.1.1.1.2 Establish aged services inter Completed The Bellingen Shire Aged Care Network has been established in the agency to foster co-ordinated last 12 months and continues to grow with an average 20 members programs and partnerships attending each meeting. The Network is an opportunity to here from guest speakers, share information and collaborate on projects including
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the development of a Aged Care Wallet Card and better coordination of disaster planning. CW.1.1.2.1 Dorrigo Support Centre to Completed All policies in relation to the disability standards have been updated. undertake quality assessment Client notes and living plans are completed. Third party verification process by a third party verifier through Bellingen Shire Interagency (BSI) achieved 10 May 2015. CW.1.1.3.1 Foster collaborative relationships Completed Contact with members of the s355 committees for the Youth Hub and with the S355 Committee and Hickory house Dorrigo Seniors Centre has been ongoing as required to assist in the implementation of the collaborate on areas of mutual interest to support youth and seniors Vision where appropriate. programs respectively. 2015/16 Code Action Status Annual Comment CW.1.1.1.1 Continue offering library programs Completed The libraries continue to promote reading and literacy through the such as Baby Bounce, Summer programs offered regularly throughout the year. These continue to be Reading Club, Children's Book popular, especially Baby Bounce and the school holiday craft activities. Week, Library and Information Annual events such as Summer Reading Club, Library Lovers Day and Week, National Simultaneous Story National Simultaneous Story Time continue to attract a crowd. These time, author visits, school holiday are supported by National advertising due to their nationwide coverage. activities and Library Lovers Day. The success of the Bellingen Co-Workers Group using the library monthly on a Monday when it is closed, continues. Now that Dorrigo Library has a meeting room, this may be explored as an option for co- working groups in the Dorrigo community. CW.1.1.1.2 Aged services interagency Completed The year has been outstanding for collaboration between aged care continues to be supported. To services providers due to the continued facilitation of the Bellingen foster co-ordinated programs and Shire Aged Care Network. Projects implemented include the distribution partnerships of the Aged Care Wallet Card, a resource to enable better coordination of care of seniors and a workshop on preparing clients for an emergency. CW.1.1.2.1 Implement the actions identified to Completed Action was taken on each of the seven areas of development under the achieve the vision for Dorrigo Dorrigo Support Centre Vision statement. The number of volunteers Support Centre increased, marketing increased, partnering with local organisations and linking with other service providers occurred. The website was speech
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enabled to increase the use of technology in service provision and quality standards maintained.
CW.1.1.3.1 Foster collaborative relationships Completed There has been much communication and positive relationship building with the S355 Committee and with Section 355 Committees. Issues are many and varied but they assist in the implementation of the generally appreciate having a contact person who can assist with Vision where appropriate. Provide inquiries. Resources continue to be a challenge but committees have quarterly reports to Council. been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355 Guidelines Manual, developing better processes for supporting external funding applications and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct
CW.1.2 Strong partnerships between schools and our community are in place to allow for intergenerational and cultural learning 2012/13 Code Action Status Annual Comment
CW.1.2.1.0 Promote partnerships between Completed As part of Bellingen Shire Business and Education Alliance we are schools and community liaising and continuing to develop relationships with the schools within the Shire CW.1.2.1.1 Work in partnership with Completed Through the BSBE Alliance, of which BSC is a partner, the Big Idea stakeholders to develop the project has commenced with Bellingen High School students and is Bellingen and Dorrigo Business assisting them to develop business skills. The programme will finish in Education Alliance November 2013. 2013/14 Code Action Status Annual Comment CW.1.2.1.1 Represent the aspirations of the Completed NAIDOC week events at schools attended. Supported the
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community as expressed in the establishment of a bush tucker garden at Dorrigo Public school and a Community Vision as opportunities public art mosaic at Urunga Public school. Council has representation are identified on the Bellingen Shire Business and Education Alliance. 2014/15 Code Action Status Annual Comment
CW.1.2.1.1 Provide Completed Library Staff member from Clarence Regional Library Head Quarters demonstrations/presentations offered e-tea events across all branches during the 2014/15 year. about the library's physical and These sessions allowed users with their own mobile devices to have online resources one-on-one sessions with the staff member on how to access the library's eresources, e.g. ebooks, eaudio books, emagazines and music streaming. These were intimate sessions with approximately 6 people in attendance at each session. Use of these resources continues to be popular with over 2000 downloads of emagazines, 1177 downloads of eaudio books, and 3625 downloads of ebooks. This year also saw the State Library of NSW move to allowing public library users to register with their home library cards to use the State Library's online eresources through a simple registration process. This new initiative requires more marketing via user instruction sessions in our libraries. This will be something that is worked on in the 2015/16 year. Loans of physical items totalled 80,768 for the 2014/15 year, up from 75,950 in the previous year. CW.1.2.1.2 Work with groups using Bellingen Completed Opportunities to partner with schools for intergenerational learning were Seniors & Information Centre on taken where possible with Seniors Week being the key time for joint shared use of space activities. Several meetings were held with various users of the Bellingen Seniors and Information Centre on shared use of space resulting in reports to Council and approval of the request by Bellingen neighbourhood Centre to allow it to apply for funding to extend the building to accommodate broader usage-more shared space. 2015/16 Code Action Status Annual Comment CW.1.2.1.1 Provide Completed Use of the library's online resources continues to be popular. This has
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demonstrations/presentations been assisted by the Clarence Regional Library Headquarters staff about the library's physical and member being available regularly (bi-monthly) at each branch. This online resources staff member is available for 2 hours for library members to have a one- on-one session on how to use the library e-resources on their iPad/tablet/mobile device. Bellingen Shire Library staff believes that this type of assistance needs to be offered monthly at a regular time (e.g. every third Friday of the month) at each branch to continue to promote our resources while assisting members of the community with this technology. CW.1.2.1.2 Work with groups using Bellingen Completed Schools and seniors are involved in intergenerational learning and Seniors & Information Centre on interaction through programs in Seniors week and annual events such shared use of space as the Dorrigo Support Centre Christmas lunch. The shared use of space is an ongoing matter. A range of organisations share space in the Bellingen Seniors and Information Centre both through permanent and casual hire of the main room in the Senior Citizens Centre and from Bellingen Neighbourhood Centre and St Vincents de Paul in a smaller room and the Visitor Centre and Events Hub in the Information Centre. CW.1.2.1.3 Local schools are approached to Completed Despite an approach to local schools to attend a workshop on stained participate in local heritage glass window restoration at St Margarets Church, none of the 10 awareness raising projects. schools contacted expressed any interest in involvement. Although this was disappointing, it suggests that alternative and perhaps more innovative options to engage with local schools should be considered for the next Community Strategic Plan.
CW.1.3 Students have a variety of mechanisms such as a support centre and local scholarships 2012/13 Code Action Status Annual Comment CW.1.3.1.0 Implement business plan for the Completed Business plan being implemented and reported to council in January Bellingen Youth Development 2013. New committee formed and will meet in August 2013. Centre CW.1.3.1.1 Augment our participation in the Completed A Bellingen Shire Arts Scholarship has been established, with funding
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Southern Cross University Rising available for 2012-2015 in partnership with community stakeholder Stars Scholarship Program groups from the Shire. 2013/14 Code Action Status Annual Comment CW.1.3.1.1 Constitute the new Youth Centre Completed Youth Centre Co-ordinator to continue as a contractor to Council. Management Committee; Recruit Prioritisation of KPI's determined between the Co-ordinator and the the Manager Community Management Committee. Regular reports on key performance areas Wellbeing; Translate the current have been done to Council. The Hub provides a generalised support for contractor (coordinator) to a students who are youth and also a homework room is available at the Council resource through Hub for use by students recruitment; Prioritise KPI's for the year with the new Management Committee CW.1.3.2.1 Develop Community Support Policy Completed Community support policy implemented and a range of community organisations and events benefitted in 2013/4 CW.1.3.2.2 Commence implementation of the Completed Two funding rounds completed during 2013/4 with a range of Community Support Policy community organisations and events benefitting from the funds. Implementation commenced July 2013. 2014/15 Code Action Status Annual Comment CW.1.3.1.1 Foster collaborative relationships Completed The Vision for the Youth Centre is being progressively implemented with the S355 Committee and with a range of programs, services, activities and resources available to assist in the implementation of the support youth. There is a collaborative relationship with the s355 Vision where appropriate. committee. Students can access either the drop in support or the homework room at the Youth hub in Bellingen. A key new program based at the hub introduces this year was a driver training program 2 way street. This program was done in collaboration with the Bellingen neighbourhood Centre. CW.1.3.2.1 Continue to promote Community Completed Council provides support to non-profit organisations through its Support Policy Community Support Supports. In the 2014/2015 financial year, Council
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offered two rounds in April and November with a total funding pool of $50,000. From both rounds, Council received applications to the value of $91,112 and was able to offer 35 organisations funding to the value of $41, 983. CW.1.3.2.2 On-going implementation of Completed Council provides support to non-profit organisations through its Community Support Policy Community Support Supports. In the 2014/2015 financial year, Council offered two rounds in April and November with a total funding pool of $50,000. From both rounds, Council received applications to the value of $91,112 and was able to offer 35 organisations funding to the value of $41, 983. 2015/16 Code Action Status Annual Comment
CW.1.3.1.1 Foster collaborative relationships Completed There has been much communication and positive relationship building with the S355 Committee and with Section 355 Committees. Issues are many and varied but they assist in the implementation of the generally appreciate having a contact person who can assist with Vision where appropriate. Provide inquiries. Resources continue to be a challenge but committees have quarterly reports to Council. been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355 Guidelines Manual, developing better processes for supporting external funding application and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct CW.1.4 Opportunities exist to share the experience and wisdom of seniors 2012/13 Code Action Status Annual Comment
CW.1.4.1.0 Incorporate programs that support Completed Programs being explored - included in report to council January 2013. intergenerational sharing at the Mentoring programs in place. new Bellingen Youth Development Centre
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CW.1.4.2.0 Develop a “Living Libraries” Progressing To be progressed with Community Wellbeing Manager now that this program position has been appointed 2013/14 Code Action Status Annual Comment CW.1.4.1.1 Review the Social Plan and outline Completed The Social Plan priorities continue to be reviewed and action taken on key priorities and action items to be them when funding or opportunities permit. Some specific actions have implemented by both Council and been an upgrade to playground facilities by installation of exercise other organisations equipment, a contract being put out for updating the Pedestrian Access and Mobility Plan and a feasibility study being undertaken re a swimming facility in the Seaboard area. CW.1.4.2.1 Commence the development of a Completed The Dorrigo Support Centre Vision development was delayed pending Vision for the Dorrigo Support the appointment of the Co-ordinator. Two rounds of recruitment action Centre to be adopted by Council, were required with the Co-ordinator being appointed in mid May 2014. with key recommendations to be Development of the vision for the Centre commenced in June. A report implemented over the coming four to Council will be done when the draft vision is finalised in 2014/5 years 2014/15 Code Action Status Annual Comment CW.1.4.1.1 Implementation of Social plan Completed The Social Plan focus areas for the last 12 months have included the priorities as funds permit. development and implementation of the Public Art Plan in consultation with the Arts and Cultural Committee, the development and implementation of the Access and Inclusion Plan in consultation with the Community Wellbeing Advisory Committee, Aboriginal engagement, youth engagement and maximising use of available Council space. Much has been achieved with a limited resource allocation due to collaborative partnerships with other groups and services. CW.1.4.2.1 Dorrigo Support Centre to continue Completed The support centre will continue find opportunities to promote cross revision of services and to provide generational activities opportunities for intergenerational learning
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2015/16 Code Action Status Annual Comment CW.1.4.1.1 Implementation of Social plan Completed A report on the overall achievements of the Social Plan 2010-15 noted priorities as funds permit. that of the over 100 Strategies/actions in the plan, progress had been made on all actions and there were only 7 which had not yet come to fruition. Action was taken on a range of Social plan priorities including 2 unsuccessful grant applications for a new community bus used to transport seniors. The Social plan strategy of supporting Men's shed projects has resulted in 3 Men's sheds in the Shire -Bellingen, Dorrigo and Urunga. CW.1.4.2.1 Dorrigo Support Centre to continue Completed Dorrigo Support Centre revised and expanded their service program revision of services and to provide opportunities and provided opportunities for intergenerational programs opportunities for intergenerational in conjunction with local schools or the University of the Third Age learning (U3A)
CW.2 We are a learning and creative community CW.2.1 The benefits and understanding of lifelong learning are promoted 2012/13 Code Action Status Annual Comment
CW.2.1.1.0 Provide ongoing professional Completed Ongoing professional development opportunities have been provided development opportunities for for staff throughout the year including management and leadership Council staff development, programs related to "role specific" knowledge or skill requirements, training related to essential tickets and licences, other compliance and regulatory training, and general skills development including that provided via Council's online learning management system. A number of staff are completing recognised Certificates and Diploma courses with Council support. CW.2.1.2.0 Provide “Seniors Week” activities Completed Planned seniors week activities were held during Library and to promote lifelong learning Information Week across the three branches. There were three
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sessions, one at each branch, covering eMagazines, eAudio books, Ancestry.com and Computer Learning Online. While there was not a large turnout for each session, those who attended gave positive feedback about the sessions and the Shire Librarian plans to run these sessions again later in the year. 2013/14 Code Action Status Annual Comment
CW.2.1.1.0 Expansion of public Wi-Fi hotspot Completed Council approved the Public Wifi Strategy at the May Ordinary meeting. in and around library/park area Cabling and hardware installations are complete at Bellingen Library. The repeater unit has been repositioned at Memorial Hall; signal broadcast is significantly improved providing coverage to park area and some way beyond. Media release was issued at end June 2014 featuring photo of Mayor and IT team using the new service. Service is switched on in park area and is proving popular with users. Dorrigo and Urunga Library extensions are also planned to be scheduled outside of this financial year. 2014/15 Code Action Status Annual Comment CW.2.1.1.0 Ongoing monitoring and Completed Wi-fi in the Bellingen Council park area continues to be used by the maintenance of Wi-fi in Bellingen public including residents and visitors. When analysed, Wi-fi usage has Library park area been higher during periods of higher visitor numbers e.g. events.
CW.2.1.1.1 Wi-fi expansion around outside of Progressing Dorrigo Library Wi-fi expansion has been completed. Range is Dorrigo and Urunga libraries extended to park area opposite and towards youth space at rear of Dorrigo Hall. Urunga extension requires additional cabling before service can be activated. This was due to be completed in quarter but has been held over to next quarter to align with other electrical work at Urunga Library.
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2015/16 Code Action Status Annual Comment CW.2.1.1.1 Monitor usage of public internet Progressing Wi-fi is being used at Bellingen, Urunga and Dorrigo libraries following facilities, and report on additional the expansions earlier this year and last. The service is proving popular opportunities if identified with library visitors. No further Wi-fi opportunities have been identified at this stage. Library public PCs at Bellingen, Dorrigo and Urunga were replaced with updated models and software in Q3, and usage of the facilities has increased. Statistics gathered show consistent use of all three facilities.
CW.2.2 There are opportunities for lifelong learning including regaining and retaining traditional skills 2012/13 Code Action Status Annual Comment CW.2.2.1.0 Implement the Clarence Regional Completed CRL Strategy has been adopted, strategies are now being worked on Library Strategy CW.2.2.1.1 Aboriginal literature is sourced and Completed Aboriginal literature purchased by CRL HQ is being processed and maintained in our library collections allocated to branches. CW.2.2.2.0 Promote programs that raise Completed Strong partnership between Youth Hub and Men of Bellingen and awareness of issues faced by men mentoring projects run and develop skills for blokes programs 2013/14 Code Action Status Annual Comment
CW.2.2.1.1 Represent the aspirations of the Completed Meeting held with Dorrigo University of the third age to explore community as expressed in the possibility of a similar group in Bellingen/Urunga. Plans are being Community Vision as opportunities developed for information and services to outlying areas. Men's shed are identified provide opportunities for learning. Community organisations in Bellingen, Dorrigo and Urunga offer opportunities for learning in areas
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such as computer technology, environmental education, music, art. 2014/15 Code Action Status Annual Comment
CW.2.2.1.1 Facilitate or promote opportunities Completed Councils website is consistently used to promote both community led for lifelong learning e.g. U3A, and Council led events and community festivals which incorporate mentoring lifelong learning opportunities e.g. Camp Creative, Readers and Writers Festival, Transition Bellingen workshops, Council directly provides lifelong leaning opportunities through its libraries, Dorrigo Support Centre and Youth hub on a wide range of topics and through Economic Development seminars on technology, business development and innovation. 2015/16 Code Action Status Annual Comment CW.2.2.1.1 Facilitate or promote opportunities Completed Opportunities have been promoted and facilitated for lifelong learning e.g. U3A, mentoring
CW.2.3 Our community is motivated to participate in lifelong learning activities 2012/13 Code Action Status Annual Comment
CW.2.3.1.0 Provide and promote access to Progressing Community Planning Officer position vacant. Lifelong learning natural and built community places University of the Third Age, supported through Dorrigo Support Centre. for learning activities CW.2.3.1.1 Provide facilities for TAFE and Completed TAFE active at Bellingen Youth hub other job skills trainers to outreach to the Shire CW.2.3.1.2 Actively promote Lifelong Learning Completed Shire Librarian hosted information sessions during Library and
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programs at the Youth Information Week in May to promote eMagazines, eAudio books, Development Centre, Libraries and Ancestry.com and Computer Learning Online. other appropriate venues CW.2.3.1.3 Develop a Plan of Management for Progressing Council received the draft feasibility study in June 2013. Report to be Bellingen Island and old Caravan presented to Council in Q4 2013. Park site addressing options for development of a sustainability learning and living centre incorporating biodiversity conservation, bat interpretation and outreach programs 2013/14 Code Action Status Annual Comment CW.2.3.1.1 Represent the aspirations of the Completed Council's role is to influence. Council promotes opportunities through its community as expressed in the website and general advertising and promotion of events and also Community Vision as opportunities through email information alerts to a range of community organisations. are identified Council provides venues in which activities can occur. 2014/15 Code Action Status Annual Comment
CW.2.3.1.1 Facilitate promotion of Completed Promotion of opportunities through Council channels has continued to opportunities e.g. website, banner be a focus this year. Use of the banner poles has increased including poles, partnering in service with use of the six banner poles in Urunga. Council’s website has been community organisations promoted as a promotional tool available to community groups on a regular basis. 2015/16 Code Action Status Annual Comment
CW.2.3.1.1 Facilitate promotion of Completed Strong partnerships have been formed this year which continue to opportunities e.g. website, banner facilitate additional opportunities and the promotion of these for the poles, partnering in service with communities of the Bellingen Shire. Active participation in the Bellingen
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community organisations Shire Interagency, Dorrigo Bellingen Community Drug Action Team, Bellingen Shire Aged Care Network, Bellingen Shire Families and Children Interagency, a Mental Health Month planning group and a Place Based Planning group focusing on Dorrigo has continued. Cultural and artistic opportunities arising from these partnerships and arising from the support of the Arts and Cultural Advisory
CW.2.4 A diversity of cultural and artistic activities are available across the Shire 2012/13 Code Action Status Annual Comment CW.2.4.1.0 Review the Arts and Cultural Plan Completed Reviewed plan adopted October 2012 CW.2.4.1.1 Define our cluster of creative Progressing Still seeking funding for the plan. No further actions have taken place on industry types with a view to defining industry types due to budget limitations. maximising uptake of NBN and other technical opportunities CW.2.4.1.2 Promote International Day of Completed Promotion carried out through Dorrigo Support Centre. People with a Disability CW.2.4.2.0 Promote cultural and artistic Completed Community cultural events have been promoted through Council's web activities through Council’s website site, Mayoral Mentions, newsletters and press releases CW.2.4.2.1 Pursue partnerships and strategic Completed Strategic alliances have been established with Mid North Coast Arts as alliances to create and fund a well as local arts committees and councils. Partnership agreements Public Art Plan have also been developed between all three Chambers of Commerce, the North Coast Holiday Parks Trust and Council as part of a funding application to fund a Public Art Plan in the first instance with the intention of all partners to develop a physical public arts space across the Bellingen Shire. Ongoing collaboration will continue with regards to seeking funding for a Public Arts Plan and pursuing infrastructure.
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2013/14 Code Action Status Annual Comment CW.2.4.1.1 Represent the aspirations of the Completed Council supports a range of arts and cultural festivals and events community as expressed in the throughout the Shire that provide a diversity of activities. Council also Community Vision as opportunities provides prize money for an acquisitive art prize at the Bellingen and are identified Dorrigo Shows. The Arts and Cultural committee is also supported and a Public Art plan for the Shire has been produced. CW.2.4.1.2 Provide support to the Arts and Completed Council supports a range of arts and cultural festivals and events Culture Advisory Committee throughout the Shire that provide a diversity of activities. Council also provides prize money for an acquisitive art prize at the Bellingen and Dorrigo Shows. The Arts and Cultural committee is also supported and a Public Art plan for the Shire has been produced. 2014/15 Code Action Status Annual Comment
CW.2.4.1.1 Facilitate promotion of Completed Promotion of opportunities through Council channels has continued to opportunities e.g. website, banner be a focus this year. Use of the banner poles has increased including poles, partnering in service with use of the six banner poles in Urunga. Council’s website has been community organisations promoted as a promotional tool available to community groups.
CW.2.4.1.2 Continue to support the Arts and Completed The Arts and Cultural Committee provided advice on a range of Cultural Committee and finalise the community arts proposals and in the development and finalisation of the Public Art Plan Public Art Plan for the Shire and associated art commissioning guidelines. Committee funds were used to support the Music Festival in 2014 in Bellingen, Sculpture in the Park event in Urunga and for a project aimed at Sprucing up Dorrigo. Support was given to Waste Services for the street bin art done both by schools and through Council's new larger scale street bins incorporating historic photos of the towns (consistent with the adopted Public Art plan).
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2015/16 Code Action Status Annual Comment CW.2.4.1.1 Facilitate promotion of Completed Strong partnerships have been formed this year which continue to opportunities e.g. website, banner facilitate additional opportunities and the promotion of these for the poles, partnering in service with communities of the Bellingen Shire. Active participation in the Bellingen community organisations Shire Interagency, Dorrigo Bellingen Community Drug Action Team, Bellingen Shire Aged Care Network, Bellingen Shire Families and Children Interagency, a Mental Health Month planning group and a Place Based Planning group focusing on Dorrigo has continued. Cultural and artistic opportunities arising from these partnerships and those arising from the support of the Arts and Cultural Advisory Committee have been promoted through the website, local media and mayoral mentions. CW.2.4.1.2 Continue to support the Arts and Completed Four Arts and Cultural committee meetings held and a special joint cultural committee and promote the meeting with festival organisers and also with the Economic Public Art plan implementation Development Committee - total 6 meetings. Ideas from the public art plan were implemented within the capacity of the funds available throughout the year
CW.3 We value, honour and actively acknowledge our Gumbaynggirr culture and heritage CW.3.1 We actively engage with and include the perspectives and knowledge of aboriginal people 2012/13 Code Action Status Annual Comment CW.3.1.1.0 Prepare Indigenous Cultural Completed A completed version of the ''NSW Northern Rivers Aboriginal Cultural Heritage Study for the Shire Landscape Mapping Project - Bellingen Local Government Area'' was supplied to Council by the OEH on 9 May 2013.
Project completed at this stage. Further refinement of land use planning policies regarding aboriginal cultural heritage may be warranted with the introduction of the new Planning System in NSW.
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CW.3.1.1.1 Provide opportunities for aboriginal Completed All advisory group advertisements supported and called for aboriginal people to be represented on people to nominate reference groups 2013/14 Code Action Status Annual Comment
CW.3.1.1.1 Identify relevant Completed Meetings held with a range of Gumbayngirr community leaders stakeholders/elders and throughout the year to hear their perspectives. Attendance at NAIDOC commence bi-annual meetings week initiatives. Met with service representatives from the indigenous Co-ordination Centre. Harmony Day celebrations held in Bellingen with food and music from different cultures to raise awareness and promote racial harmony. Discussion held with Aboriginal tutor at Bellingen High. 2014/15 Code Action Status Annual Comment CW.3.1.1.1 Continue to meet with Completed Relationships with members of the Aboriginal community including Gumbaynggirr elders to discuss Gumbaynggirr elders have been strengthened this year. Consultation activities and obtain input as has been sought on a range of issues. stakeholders 2015/16 Code Action Status Annual Comment CW.3.1.1.1 Continue to contact or meet with Completed The relationships with members of the Aboriginal community including Gumbayngirr elders and/or land Elders have been strengthened this year. Perspectives are always councils to engage with so the considered respectfully. NAIDOC Week is celebrated by local schools perspectives and knowledge of and by Council hosting a flag raising event and morning tea which Aboriginal people can be heard attracts 100 people. Art projects promoting Aboriginal culture have been and included. supported by writing letters of support and funding the creation of a Gumbaynggirr mosaic.
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CW.3.2 Opportunities exist to learn about our aboriginal language, history and culture 2012/13 Code Action Status Annual Comment CW.3.2.1.0 Engage in activities that promote Completed Aboriginal language class at the Youth Hub open to community aboriginal culture CW.3.2.1.1 Establish culturally appropriate Completed Two Heritage walks have been identified and material has been heritage walks produced for Dorrigo and Bellingen in conjunction with local organisations. These have been distributed to various outlets in the immediate area. CW.3.2.1.2 Provide suitable literature and Progressing Resources purchased by CRL and are being processed and allocated resources through local libraries to BSC branch libraries.
Bellingen presented a NAIDOC week book display promoting the resources on and by indigenous Australians. 2013/14 Code Action Status Annual Comment CW.3.2.1.1 Identify Aboriginal resources in Completed Clarence Regional Action Plan action 1.2. 8 Focus on expansion of varying formats Aboriginal resources, identification and selection has been completed for this financial year. It will continue into the next financial year with regional library budget allocated to continuing to expand this collection. CW.3.2.2.2 Apply for appropriate funding for Completed The BSC Shire Librarian and Clarence Regional Library Regional the expansion of the resources Librarian will continue to seek grant funding to continue to develop this collection. The funds allocated for this collection this financial year have been spent and there has been funds allocated to continue to develop this collection in the next financial year’s budget. CW.3.2.2.3 Promote the catalogue of Completed A media release was published in The Courier Sun during NAIDOC Aboriginal Resources through week in July 2014 and the new resources in this collection were Council newsletters displayed at the Bellingen Library.
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2014/15 Code Action Status Annual Comment CW.3.2.1.1 Promote the catalogue of Completed In 2012/13 identified $10,000 to increase the number of Aboriginal Aboriginal Resources through relevant titles in the CRL collection. These were purchased through a Council newsletters, school number of sources. Since then an amount is annually identified (it was newsletters and local newspapers $5000 this financial year) to continue to purchase aboriginal – relevant titles.
Over 1000 titles are now available to the community through this targeted collection development project. Unfortunately, there is not a collection code specifying these materials. Relevant materials are given appropriate subject headings and spine labelling to alert library users that they contain Aboriginal content. However, there is no means of extracting statistics on the number of loans via our library management system.
2015/16 Code Action Status Annual Comment
CW.3.2.1.1 Promote the catalogue of Completed The Aboriginal collection of the Clarence Regional Library continues to Aboriginal Resources through be developed with funds allocated each financial year. The Shire Council newsletters, school Librarian continues to remain abreast of relevant publications/resources newsletters and local newspapers that are of interest to the local Bellingen Shire community. The Clarence Regional Library work on the next stage strategic plan has highlighted the need to continue working on this collection and investigate ways in which more local Aboriginal history can be captured and shared appropriately.
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CW.3.3 We have regular aboriginal events, activities and storytelling in an appropriate cultural space 2012/13 Code Action Status Annual Comment CW.3.3.1.0 Undertake the strategies and Progressing Community Planning Officer position vacant events from the Social Plan that celebrate our aboriginal heritage CW.3.3.1.1 Promote NAIDOC week activities Completed Donations made to NAIDOC & Aboriginal Cultural events in Bellingen & and reconciliation initiatives Dorrigo.
Cultural Awareness workshop attended.
Information distributed to community groups.
Liaison with Aboriginal Community ongoing. CW.3.3.1.2 Arrange for library exhibits on Completed Exhibits held permanent collection in local studies section aboriginal culture 2013/14 Code Action Status Annual Comment
CW.3.3.1.1 Identify relevant Completed Meetings held with a range of Gumbayngirr community leaders to hear stakeholders/elders and their perspectives. Attendance at NAIDOC week initiatives. Aboriginal commence bi-annual meetings language classes held at the youth hub. Meeting processes need to be less formal than a designated number per year. Meetings held with a range of Gumbayngirr community leaders throughout the year to hear their perspectives. Attendance at NAIDOC week initiatives. Met with service representatives from the indigenous Co-ordination Centre. Harmony Day celebrations held in Bellingen with food and music from different cultures to raise awareness and promote racial harmony. Discussion held with Aboriginal tutor at Bellingen High.
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2014/15 Code Action Status Annual Comment CW.3.3.1.1 Continue to meet with Completed Positive engagement of the Aboriginal community including Gumbaynggirr elders to discuss Gumbaynggirr elders has been a focus over the last 12 months with activities and obtain input as strong relationships in place for all areas of the Bellingen Shire. stakeholders Consultation on a range of issues, including road renaming and the development of projects and events including Mental Health Month and the establishment of a Community Drug Action team has occurred. 2015/16 Code Action Status Annual Comment
CW.3.3.1.1 Continue to contact or meet with Completed Strong relationships with members of the Aboriginal community Gumbaynggirr elders and/or Land including Elders have continued to grow this year. Perspectives are Councils re acknowledgement of always considered respectfully. NAIDOC Week activities were place and signage supported by local schools and Council hosted a flag raising event and morning tea which attracted 100 people. Art projects promoting Aboriginal culture have been supported by writing letters of support and funding the creation of a Gumbaynggirr mosaic.
CW.3.4 Gumbaynggirr place and language is acknowledged through signage and other mechanisms 2012/13 Code Action Status Annual Comment
CW.3.4.1.0 Consider and incorporate Completed Included in Community Strategic Plan. Aboriginal Elder invited to give appropriate cultural "Welcome to Country" at many Council community events. acknowledgements of the Gumbayngirr people in our planning and operational activities CW.3.4.1.1 Consult with local Aboriginal Completed Community Planning Officer position vacant no further action 4th community to identify sites of quarter significance
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2013/14 Code Action Status Annual Comment CW.3.4.1.1 Establish contact with Completed Contact with local Aboriginal Land Council indicated they do not want Gumbaynggirr elders and to share information on or document culturally significant sites as they knowledge holders on culture and are concerned increased knowledge of the site whereabouts may heritage to document places of mean they are not preserved. significance that could be acknowledged 2014/15 Code Action Status Annual Comment
CW.3.4.1.1 Continue to meet with Completed There has been ongoing liaison with Gumbayngirr representatives as Gumbaynggirr elders re opportunities arise to acknowledge Gumbayngirr place and language. acknowledgement of place and signage 2015/16 Code Action Status Annual Comment
CW.3.4.1.1 Continue to contact or meet with Completed Bellingen Shire Council refers all place naming to the NSW Gumbaynggirr elders and/or Land Geographical Names Board who administer place names within the Councils re acknowledgement of State. This board has a sub-committee to investigate dual naming in place and signage consultation with the Aboriginal community.
CW.4 We are connected, safe and healthy with a strong sense of community CW.4.1 Community groups actively communicate and collaborate 2012/13 Code Action Status Annual Comment CW.4.1.1.0 Provide effective means of Completed Communication carried out via Dorrigo Support Centre
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communicating information about services and activities for people with a disability CW.4.1.2.0 Review the Climate Change Progressing This project has not progressed significantly since Q1 as the Adaptation Strategy (113 Actions) Sustainability Officer position is currently vacant and has been in collaboration with the community challenging to recruit for. A further round of recruitment has been stakeholders to ensure all current conducted and an Officer appointed. Actions are relevant and achievable for Bellingen Shire Council and therefore deliverable to the local community CW.4.1.3.0 Review the Climate Change Progressing This project has not progressed significantly since Q1 as the Adaptation Strategy (113 Actions) Sustainability Officer position is currently vacant and has been in collaboration with community challenging to recruit for. A further round of recruitment has been stakeholders to establish High (1 to conducted and an Officer appointed. 2 year), Medium (2 to 4 year) and Low (4 + year) priorities to be delivered to the community CW.4.1.3.1 Provide information, education and Completed In June 2013, Council's Manager S&NR did a presentation to training opportunities to assist the environmental community groups on waste avoidance, reduction and local community in reducing their recycling opportunities and this reduces both Council's and the climate change impacts, adaption community's greenhouse gas emissions. and resilience to climate change and improve their awareness of the Climate Adaptation Strategy CW.4.1.3.2 Implement Climate Change Progressing This project has not progressed significantly since Q1 as the Adaptation Strategy High Priority Sustainability Officer position is currently vacant and has been Actions (1 to 2 years) challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed. CW.4.1.3.3 Implement Climate Change Progressing This project has not progressed significantly as the Sustainability Officer Adaptation Strategy Medium position is currently vacant and has been challenging to recruit for. A Priority Actions (2 to 4 years) further round of recruitment has been conducted and an Officer appointed.
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CW.4.1.3.4 Implement Climate Change Progressing This project has not progressed significantly as the Sustainability Officer Adaptation Strategy Low Priority position is currently vacant and has been challenging to recruit for. A Actions (4 + years) further round of recruitment has been conducted and an Officer appointed. 2013/14 Code Action Status Annual Comment CW.4.1.1.1 Actively promote the directory of Completed Directory promoted on website and to organisations and individuals community organisations seeking information. Interagency meetings of shire services attended to facilitate collaboration. Regular information updates communicated to extensive database of community organisations. CW.4.1.1.2 Community groups are offered the Completed Arrangements have been made to facilitate the promotion of community opportunity to utilise Council's group activities on Council's website. website to promote events and communicate with the community 2014/15 Code Action Status Annual Comment
CW.4.1.1.1 Libraries provide space for Completed Library visits for 2014/15 totalled 131, 723, up from 130, 109 in 2014/15 community groups to meet. year. The Bellingen Library meeting rooms continue to be popular with both library users, and community groups requiring meeting space. Bellingen Co-Working Group will be trialling using the Bellingen Library space one Monday per month in the 2015/16 year. This will not only allow the empty space to be utilised out of hours but allow the library to provide resources and skills to community members who are running their own businesses or completing individual projects. CW.4.1.1.2 Offer community groups the Completed A wide variety of community groups took the opportunity to promote opportunity to post details of their their events on Council's Website including various awareness Days events on Council's website and and Weeks, festivals, workshops, training opportunities and general include an article in Council's activities of interest e.g. Australia Day, Youth Week, Seniors Week, newsletter Anzac Day, Camp Creative, Readers and Writers Festival, Winter Festival, Music Festival, NAIDOC Week, Folk and Bluegrass Festival,
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Neighbourhood Centre Week, Demystifying Disability workshop, ABC Open workshops. Information on the opportunity to promote in Council's media is distributed through the community organisation interagency meetings. 2015/16 Code Action Status Annual Comment CW.4.1.1.1 Libraries provide space for Completed Library space continues to be popular for community groups with local community groups to meet. tutors, language groups and co-working groups seeking out meeting rooms. In Urunga library a local book club regularly meets monthly in the newspaper reading area of the library and now with the construction of the meeting room in Dorrigo Library complete, it is expected use of library spaces by the community will increase. CW.4.1.1.2 Offer community groups the Completed Opportunities to promote activities and events continue to be promoted opportunity to post details of their through a range of networks, inter agencies and a broad email events on Council's website and distribution list. Many groups use the website, the newsletter and the include an article in Council's mayoral column to promote their activities and events. newsletter
CW.4.2 There is connection between and across our communities 2012/13 Code Action Status Annual Comment
CW.4.2.1.0 Develop community engagement Completed Community Engagement Policy and Strategy adopted by Council. and consultation practices to Toolkit developed. 'Have your say' providing comments and feedback enhance connection between functionality included on Council website. All Council reports now Council and community incorporate Community Engagement Strategy. CW.4.2.1.1 Review policy related to access Progressing Community Planning Officer position vacant no further action 4th and footpaths quarter - this is included as a part of the review of the DDA plan - carried to 2013/14 CW.4.2.1.2 Implement the Community Completed Community Engagement Policy and Strategy adopted by Council.
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Engagement Strategy Toolkit developed. 'Have your say' providing comments and feedback functionality included on Council website. All Council reports now incorporate Community Engagement Strategy. 2013/14 Code Action Status Annual Comment
CW.4.2.1.1 Actively promote the directory of Completed Directory promoted on website and to organisations and individuals community organisations seeking information. Interagency meetings of shire services attended to facilitate collaboration. Regular information updates communicated to extensive database of community organisations. CW.4.2.1.2 Community groups are offered the Completed Arrangements have been made to facilitate the promotion of community opportunity to utilise Council's group activities on Council's website. website to promote events and communicate with the community 2014/15 Code Action Status Annual Comment CW.4.2.1.1 Promote interagency meetings Completed Building connections between and across communities has continued to be a focus area this year. Established groups have grown in the number of attendees due to increased promotion of these groups. New groups have formed based on identified need, including the Dorrigo Community Action Team (CDAT). Many projects have developed from these collaborations including joint planning for Awareness Days, the Aged Care Wallet Card and coordinating the delivery of parenting courses in the Bellingen Shire. CW.4.2.1.2 Offer community groups the Completed A wide variety of community groups took the opportunity to promote opportunity to post details of their their events on Council's Website including various awareness Days events on Council's website and and Weeks, festivals, workshops, training opportunities and general include an article in Council's activities of interest e.g. Australia Day, Youth Week, Seniors Week, newsletter Anzac Day, Camp Creative, Readers and Writers Festival, Winter Festival, Music Festival, NAIDOC Week, Folk and Bluegrass Festival, Neighbourhood Centre Week, Demystifying Disability workshop, ABC Open workshops. Information on the opportunity to promote in Council's
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media is distributed through the community organisation interagency meetings. CW.4.2.1.3 Access and Inclusion Plan adopted Completed The Access and inclusion Plan is being progressively implemented as and action taken on high priority funds permit with physical access improved to Bellingen Neighbourhood items Centre, Urunga library and Dorrigo museum. Signage improved for accessible toilets and information on location of accessible toilets across the Shire included in the National Public Toilet map database. A data base of stakeholders for various community engagement purposes was developed to facilitate ready access to stakeholders and community connection. Advisory committees to council provide ongoing forum for across community connection and access to stakeholders. 2015/16 Code Action Status Annual Comment CW.4.2.1.1 Promote interagency meetings Completed Many interagency meetings have been promoted and attended this year. There is excellent collaboration between groups and services in the Shire who are committed to delivering positive wellbeing outcomes for the communities. Examples include supporting senior’s activities, promoting information and education on mental health, alcohol and other drugs and implementing strategies from the Disability Access and Inclusion Plan. This year has also seen the formation of a regional group of community workers from other local government areas in the region which has been an excellent resource for sharing information and project ideas. CW.4.2.1.2 Offer community groups the Completed Opportunities to promote activities and events continue to be promoted opportunity to post details of their through a range of networks, inter agencies and a broad email events on Council's website and distribution list. Many groups use the website, the newsletter and the include an article in Council's mayoral column to promote their activities and events. newsletter CW.4.2.1.3 Action taken on priorities in Access Progressing Action has been taken on priorities in the Access and Inclusion Plan as and Inclusion plan as funds permit. funds permit and external funding has been sought for strategies in the plan as appropriate. Expressions of Interest have been received for a reference group to both support a review of the Disability Access and
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Inclusion Plan in line with the NSW Disability Inclusion Action Planning Guidelines and to implement the roll out of the Ian Cooper Awards for Access and Inclusion.
CW.4.3 We have the programs, services and infrastructure to ensure a safe community 2012/13 Code Action Status Annual Comment
CW.4.3.1.0 Advocate for improved police Completed Regular liaison with local Police and attendance at Coffs Harbour LAC presence throughout the Shire Community Safety Precinct Meeting CW.4.3.1.1 Develop a Shire Crime Prevention Not Progressing Community Wellbeing Manager appointed June 2013 - prior to this (Safety) Plan there was no resource allocated to this task CW.4.3.1.2 Implement the Crime Prevention Not Progressing Community Wellbeing Manager appointed June 2013 - prior to this (Safety) Plan there was no resource allocated to this task CW.4.3.2.0 Work in partnership with state Completed Regular liaison with RFS and SES and LEMO. Briefing sessions held at agencies and affiliated volunteer Urunga RFS and liaison meetings held regularly groups to ensure emergency response and community health and safety CW.4.3.3.0 Develop Companion Animals Progressing Draft plan to be reviewed by appropriate Manager following section Management Plan review CW.4.3.3.1 Implement the actions of the Not Progressing Draft plan being reviewed by Manager. Companion Animals Management Plan CW.4.3.4.0 Advocate for provision of women’s Completed Initiatives supported and information distributed to community groups services and anti domestic violence campaigns and education CW.4.3.5.0 Review and update the Business Progressing The Business Continuity Plan was updated in December 2012 and is Continuity Plan now at version 1.4. A review meeting conducted at the end of the
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financial year (1st July), in which target date of 31st July was set for sub-plan owners to update their documents and associated reference material. A 5-person steering group is to be established comprising General Manager, Manager Governance and Engagement, Deputy GM Corporate and Community, Executive Manager Strategy and Organisational Development, and Manager Information and Technology Services. This will be on top of the Business Continuity Group whose roles and responsibilities are laid out in the BCP document.
At end of year 2012-13 it is appropriate to mark this objective as 75% completed as the parent document has been updated during the reporting year and a structure is in place for group members to keep their areas of the plan current, however further work is required to fully update all elements and procedures and for the Disaster Recovery site at Raleigh to be at capacity to match the expectations of the plan. CW.4.3.6.0 Implement the On-site Sewerage Completed During 2013/14 750 OSMS inspections were completed. Management Plan 2013/14 Code Action Status Annual Comment
CW.4.3.1.1 Conduct an audit of Council's Completed responsibilities in relation to Emergency Service organisations in order to develop a resourcing strategy if required CW.4.3.2.1 Conduct operational planning, Completed All LEMC meetings attended. Liaison has been undertaken with liaison and execution with emergency services in relation to Newry Island Bridge load limit. emergency services.
Attend 80% of LEMC Meetings. Council representative at all activations of District Emergency Operations Centre where requested by District Emergency
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Management Officer CW.4.3.3.1 Extend the Beach Control contract Completed Tender evaluation process for up to 5 years completed. Report for 2013-14 and develop tender recommending successful tenderer to go to 23 July meeting. Report on documents for the 5 years to follow the 2013/4 season to be done for the 27 August meeting. this year. Report to Council on the results of the 2013/14 season CW.4.3.4.1 Provide ranger service to enable Completed A review is currently underway into Ranger Services to ensure statutory Council to conduct enforcement obligations are adequately serviced, and services are provided in the activities as required by legislation most efficient and productive manner. and Council resolution
CW.4.3.4.2 Provide quarterly reports on Completed High level reporting is provided via the monthly Operations report to actions and enforcements in Council. Work has commenced on establishing a register to enable relation to enforcement activities more detailed reporting. 2014/15 Code Action Status Annual Comment
CW.4.3.1.1 Liaise with emergency service Completed Managers and Supervisors are informed of emergency requirements. organisations and assess ability of No emergency declarations were made during 2014/15, however a Council to allocate available storm event which occurred on 1/2 May 2015 was declared a Natural resources on a priority basis Disaster after the event. CW.4.3.2.1 Liaise with all relevant emergency Completed Four LEMC meetings were held during 2014/15 and Council staff services. Attend District attended all meetings. Emergency Operation Centre when requested. Attend formal LEMC meetings CW.4.3.2.2 Conduct planning, liaison, support Completed Planning liaison, support and co-ordination with emergency services and coordination with emergency organisations continued this year. services organisations CW.4.3.3.1 Contract the successful tenderer Completed The contracted Australian Lifeguard Service provided professional
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for the lifeguard service and lifeguard services for the year at both Hungry head in Urunga and North implement a monitoring program Beach at Mylestom. A total of 18,073 were recorded visiting the beaches with the highest number at Hungry head (10,049). There were 3.698 preventative actions taken by lifeguards, 4 rescues, 17 first aid treatments provided 39 law enforcement actions and 3,484 cases of providing information and advice to the public. CW.4.3.4.1 Provide ranger service to enable Completed Ranger service is being provided. 100% of complaints are being Council to conduct enforcement attended to. activities as required by legislation and Council resolution CW.4.3.4.2 Prepare Companion Animals Progressing Draft Companion Animals Management Plan has been drafted - has Management Plan been rolled into 2015/16 Operational Plan for delivery. CW.4.3.4.3 Implement local swimming pools Completed Swimming Pool Inspection program adopted at Council Ordinary register, inspection regime and Meeting of 25 February giving priority to public pools over private pools. community awareness program Swimming pool register is in place as required by Department of Local • Undertake inspections of private Government. swimming pools Public awareness campaign has been undertaken with media releases • Undertake mandatory point of issued and information supplied in hard copy and via Council's website. sale inspections Mandatory point of sale inspections being undertaken as requested. CW.4.3.4.4 Regulate food risks to the public. Completed Food premises inspections have been undertaken for 2014/2015 Carry out inspections and Financial Year. During this period, 77.5% of premises requiring regulatory compliance checks in inspection were inspected. compliance with Food Authority Standard. Respond to complaints Risk categories have been assigned to each food business in relating to hygiene. Ensure food accordance with ANZFA Priority Classification system. labelling requirements are met CW.4.3.4.5 GIS acquisition & implementation Completed System has been purchased, installed and Council existing map data has been converted into the new system.
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CW.4.3.4.6 Review Bushfire Mapping Progressing Vegetation Classification almost completed for Rural Fire Service review. 2015/16 Code Action Status Annual Comment CW.4.3.1.1 Liaise with emergency service Completed Liaison with all emergency services as required. organisations and assess ability of Council to allocate available resources on a priority basis CW.4.3.2.1 Liaise with all relevant emergency Completed Council represented at District Emergency Operation Centre when services. Attend District requested. Attended formal LEMC meetings. Emergency Operation Centre when requested. Attend formal LEMC meetings CW.4.3.2.2 Conduct planning, liaison, support Completed Liaison and support ongoing throughout the year. and coordination with emergency services organisations CW.4.3.3.1 Monitor the implementation of the Completed Beach patrols at both beaches were monitored at least weekly and lifeguard contract beach patrols at regular contact made with the Lifeguard Supervisor before and during North Beach and Hungry Head and each school holiday period. Both an annual report and after each report to Council annually. holiday report was presented to Council on the beach patrol contract service. CW.4.3.4.1 Provide ranger service to enable Completed All general complaints being captured in Council's Service Request Council to conduct enforcement system for more accurate reporting statistics. Shortfall in staffing has activities as required by legislation led to reduction in after-hours call-outs when Ranger off-roster, and Council resolution otherwise ranger services are being provided as normal. The provision of a part-time Ranger through a Shared Services Agreement with Nambucca Shire Council is anticipated to commence early in Q1 of 2016/17 which will restore ranger services to their former levels of provision. CW.4.3.4.2 Prepare Companion Animals Completed Companion Animals Management Plan prepared and adopted by
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Management Plan Council at ordinary meeting 27 April 2016 CW.4.3.4.3 Implement local swimming pools Completed Public pool inspections conducted for two Municipal pools - Dorrigo and register, inspection regime and Bellingen. Private pool inspections conducted as required following community awareness program application for Compliance Certificate at POS or as required following complaint. Pool information distributed to public via newsprint media • Undertake inspections of private and on Council's website swimming pools
• Undertake mandatory point of sale inspections CW.4.3.4.4 Regulate food risks to the public. Completed Food premises inspections completed for 2015/16 with 100% Carry out inspections and completion of medium and high-risk food premises inspections. Follow- regulatory compliance checks in up inspections to be conducted as required by risk; food safety compliance with Food Authority complaints investigated as they are received; food labelling, nutritional Standard. Respond to complaints information and allergen declarations inspected as appropriate during relating to hygiene. Ensure food compliance inspections labelling requirements are met CW.4.3.4.5 Migration of data from MapInfo to Completed Completed the conversion and basic metadata statement for ArcGIS approximately 200 of Council's core mapping layers. CW.4.3.4.6 Design an implementation plan for Progressing The Footpath Activities Policy was not completed in time to commence roll out of new footpath activities with the 2016/17 financial year. This has been re-scheduled for Policy to ensure commencement completion in the 2016-17 financial year. An extension of time (until with 2016/17 financial year April 2017) to complete the Planning Proposal that is necessary to implement the Policy was issued by the Department of Planning and Environment on 14 July 2016. CW.4.3.4.7 Regulate premises as required by Completed Regulated premises are monitored and inspected as required by the the Public Health Act Public Health Act. 100% of regulated premises with identified Legionella risk were audited in conjunction with PHU; Legionella control refresher training conducted for Building & Regulation Team in Q3. CW.4.3.4.8 Ensure Councils regulatory Progressing Regulatory sign audit being conducted by Ranger services; signage to signage is sufficient for be updated as required following audit; existing signage information enforcement activities throughout collected and placed in GIS mapping
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the shire CW.4.3.4.9 Review Councils animal holdiing Completed Council entered into a Shared Ranger service agreement with facilities in the context of legislative Nambucca SC including the use of NSC pound; no requirement to compliance and fit for purpose. upgrade pound as a result CW.4.3.4.10 Represent Bellingen on Regional Completed Representation at EHA and Food Group meetings provided for each Environmental Health and Food instance Safety Forums
CW.4.4 Our community is diverse, tolerant and understanding 2012/13 Code Action Status Annual Comment
CW.4.4.1.0 Provide, support and promote Completed Council has established an Australia Day Committee to co-ordinate community cultural celebrations, annual celebrations. Citizenship ceremonies conducted as required. programs and venues Support provided for community cultural celebrations and programs. Support provided to planned Arts Week. CW.4.4.1.1 Celebrate our new citizens at a Completed Citizenship ceremonies conducted regularly. citizenship ceremony as required 2013/14 Code Action Status Annual Comment CW.4.4.1.1 Represent the aspirations of the Completed Council's role is to influence. Harmony Day event held on 21 March. community as expressed in the The event was a cross cultural awareness day with food & music from Community Vision as opportunities different cultures held at the Library. Participation, promotion and co- are identified ordination for NAIDOC week done. 2014/15 Code Action Status Annual Comment CW.4.4.1.1 Facilitate and promote Harmony Completed The celebration of Awareness Days has been a highlight over the last 12 months. Many people have participated in both the planning
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Day and similar activities process and actual events that have taken place. Good media coverage and positive community feedback has reflected the success of these events. 2015/16 Code Action Status Annual Comment
CW.4.4.1.1 Facilitate and promote Community Completed Overall seven events were held to promote community awareness and Awareness Days such as Harmony understanding of the diversity of people who populate the Shire. Day, NAIDOC week, Seniors Week, Youth Week, Disability Inclusion
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Places for People PP.1 We have a diversity of beautiful spaces that foster community happiness and wellbeing PP.1.1 We have a variety of passive recreation spaces including riversides, parks and reserves 2012/13 Code Action Status Annual Comment
PP.1.1.1.0 Develop a prioritised program of Progressing Section 94 Plan is currently being reviewed and will be reported to improvements to community and Council for consideration in late 2013 recreation facilities PP.1.1.1.1 Commence implementation of a Progressing Section 94 Plan is currently being reviewed and will be reported to prioritised program of Council for consideration in late 2013 improvements to community and recreation facilities PP.1.1.2.0 Develop a S94 Open Space Plan Progressing The completion of this task has required a resource sharing model with Kempsey Shire Council in order to access the necessary skill base for development of the plan. Completion of the task is therefore partially reliant upon other LGA priorities, however has proceeded to an advanced point regardless. PP.1.1.2.1 Review alcohol free zones and Completed The current Alcohol Free Zone signage is in place. ensure visible signage PP.1.1.2.2 Continue to actively investigate Progressing Section 94 Plan is currently being reviewed and will be reported to options for a swimming facility on Council for consideration in late 2013 - meeting to be convened with the Seaboard key agency stakeholders Q3 2013 PP.1.1.3.0 Plan for a variety of passive Completed The Open Space & Community Facilities Study provides strategic recreation spaces to ensure they directions and actions that respond to the issues and opportunities and reflect community needs and provide clear direction forward. It also provides background information aspirations on the demand and supply findings to substantiate the strategies and actions.
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2013/14 Code Action Status Annual Comment PP.1.1.1.1 Review OSAMP to ensure that it is Progressing Review of OSAMP has commenced. Due to shortage of resources up-to-date, relevant, reflects best completion of review has been delayed until Q3 2015. practice in local government asset management and is adopted by Council by 3rd Quarter 2014/15 Code Action Status Annual Comment
PP.1.1.1.1 Consider and respond to requests Completed During the year there were no new community requests for increase for passive recreation needs and passive recreation facilities. update OSAMP as appropriate Input was provided to the following strategic documents - Dangar Falls Reserve Plan of Management, Gleniffer Reserves Master Plan and the Urunga Tidal Pool Feasibility Study. PP.1.1.1.2 Deliver the programs within the Completed The Urunga Tidal Swimming Pool Feasibility Study and Gleniffer Section 94 Open Space Plan Reserves Master Plan documents have been received and will be presented to Council in the first Quarter of 2015/2016 2015/16 Code Action Status Annual Comment PP.1.1.1.1 Consider and respond to requests Completed All requests for passive recreation needs have been prioritised and for passive recreation needs and addressed within budget constraints. update OSAMP as appropriate PP.1.1.1.2 Progress key projects from Section Completed Gleniffer Reserves Master Plan completed and adopted by Council, 94 Open Spaces Plan including project priorities were included in the 2016-17 draft budget. The Gleniffer Reserves projects as Urunga Multi-Purpose Stadium proposal was considered by Council in identified by the Masterplan and June 2016, Council resolved to proceed with a 'whole of life' feasibility Stage 1 of the Urunga Multi study. Purpose Stadium
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PP.1.2 We have a variety of active recreation spaces including playgrounds, sporting fields and multipurpose centres 2012/13 Code Action Status Annual Comment PP.1.2.1.0 Plan for a variety of active Completed The Open Space & Community Facilities Study provides strategic recreation spaces to ensure they directions and actions that respond to the issues and opportunities and reflect community needs and provide clear direction forward. It also provides background information aspirations on the demand and supply findings to substantiate the strategies and actions. PP.1.2.1.1 Improve the coordination of events Completed A "claim the date" web page has been established in conjunction with through development of an online Coffs Coast Marketing website. “claim the date” system PP.1.2.1.2 Audit playground facilities in Completed Audits of playground facilities are undertaken regularly consultation with users PP.1.2.1.3 Implement upgrade program for Completed No funds were available to undertake an upgrades during 2012/13 playground facilities 2013/14 Code Action Status Annual Comment
PP.1.2.1.1 Review OSAMP to ensure that it is Progressing Review of the OSAMP has commenced. Due to shortage of resources up-to-date, relevant, reflects best completion of review has been delayed until Q3 2015. practice in local government asset management and is adopted by Council by 3rd Quarter PP.1.2.1.2 Incorporate the Public Domain Plan Completed The Community Facilities & Open Space Infrastructure Section 94 into the Community Facilities and Developer Contribution Plan 2014 commenced operation on 13 March Open Space Plan NB: Dependent 2014. on White Paper implications and potential changes to contribution planning
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2014/15 Code Action Status Annual Comment PP.1.2.1.1 Consider and respond to requests Progressing During the 2014/2015 reporting year Council has responded to service for active recreation needs and requests and actively managed the maintenance of all active recreation update OSAMP as appropriate facilities under Council control in line with the OSAMP. A review of the OSAMP will be carried out subject to the revision of the Strategic Asset Management Plan PP.1.2.1.2 Execute the maintenance function Completed During the reporting year 2014/15 all maintenance functions in relation in relation to town parks and to town parks and reserves were successfully completed in accordance reserves to agreed service with the agreed service standards and within the budget allocation. standards and within budget 2015/16 Code Action Status Annual Comment PP.1.2.1.1 Consider and respond to requests Completed All requests received have been prioritised and actioned for active recreation needs and update OSAMP as appropriate PP.1.2.1.2 Execute the maintenance function Completed Service level agreement for the Town Parks and Reserves maintenance in relation to town parks and activities has been concluded, all maintenance functions carried out reserves to agreed service during the year have been completed in accordance with agreed levels standards and within budget of service in alignment with budget, priorities and timeframes.
PP.1.3 We have a variety of shared community spaces including meeting spaces accommodating public art, cultural and environmental amenity 2012/13 Code Action Status Annual Comment PP.1.3.1.0 Plan for a variety of shared Completed The Open Space and Community Facilities Study completed in August community spaces to ensure they 2010 will inform a review of Council's Section 94 Plan Community reflect community needs and Facilities and Open Space in 2013. Concept plans for Dorrigo library
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aspirations public meeting room have been prepared. PP.1.3.1.1 Assess current facilities used by Completed Hire agreements and facility management policies and procedures outreach services and their developed and implemented for Youth Hub. requirements and review policies governing community facilities management and use PP.1.3.2.1 Review CBD Master Plans in Not Progressing Staff resources have not been available for this project during 2012/13 context of work already undertaken financial year. 2013/14 Code Action Status Annual Comment PP.1.3.1.1 Commence review of BAMP to Progressing Review of the BAMP has commenced. Due to shortage of resources ensure that it is up-to-date, completion of review has been delayed until Q3 2015. relevant, reflects best practice in local government asset management so that it can be adopted by Council by 3rd Quarter PP.1.3.1.2 Incorporate the Public Domain Plan Completed The Community Facilities & Open Space Infrastructure Section 94 into the Community Facilities and Developer Contribution Plan 2014 commenced operation on 13 March Open Space Plan NB: Dependent 2014. on White Paper implications and potential changes to contribution planning 2014/15 Code Action Status Annual Comment PP.1.3.1.1 Consider and respond to requests Completed During the reporting year 2014/2015 the number of requests for building for building asset management repairs exceeded budget allocations. Works were prioritised and needs and update BAMP as scheduled within the resources available. It is expected that the appropriate maintenance backlog will be addressed in the next financial year. PP.1.3.1.2 Public art plan adopted and action Completed The public Art plan was adopted by council on 27 August 2014 and has
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taken to promote plan been promoted both within Council (Operations, Sustainability Environment and Waste, Business and Economic Development and Community Wellbeing) and through Council's website and to community organisations such as Chambers of Commerce in each town and Arts Councils in Dorrigo and Bellingen. Public art ideas have been incorporated into street bins, the Bellingen Main Street plan and the Gleniffer Reserves master plan. 2015/16 Code Action Status Annual Comment PP.1.3.1.1 Consider and respond to requests Completed Building asset management repair costs have exceeded the annual for building asset management budget allocation; risks have been managed within the available needs and update BAMP as budget. A service level review will be undertaken in 2016-17 along with appropriate the development of a building maintenance plan. PP.1.3.1.2 Public art plan promoted and action Completed Ideas from the public art plan were implemented within the capacity of taken to fund and /or implement its the funds available throughout the year recommendations
PP.2 We have a mixture of affordable sustainable housing options for all in our community PP.2.1 There are affordable housing options for all through a diversity of mechanisms including increased public and community housing 2012/13 Code Action Status Annual Comment
PP.2.1.1.0 Support affordable housing Completed Staff attend the Bellingen/Nambucca Housing Support Forum facilitated initiatives within the Shire by Urunga Neighbourhood Centre PP.2.1.1.1 Develop an Affordable Housing Completed Affordable Housing Information Sheet has been prepared and placed Information Sheet on Council’s website under the development tab in May 2013. PP.2.1.1.2 Review density provisions in Progressing The completion of this action is inherently linked to the completion of Chapter 2 of DCP 2010 (formerly sewer modelling to determine available capacity within the network. For
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DCP 9) as long as the sewer modelling remains incomplete, this task is incapable of completion.
Other preparatory work has been undertaken, including a review of proposed changes to density planning within the ''White Paper'', possible methods for 3D modelling of development scenarios and development of a methodology for determining historical trends in higher density development. PP.2.1.1.3 Work in partnership with the Progressing Support Forum facilitated by Urunga Neighbourhood Centre - no Bellingen and Nambucca Housing regional policy on homelessness has yet been developed by the forum Forum and Social Plan Committee to develop a Policy on Homelessness in the Shire 2013/14 Code Action Status Annual Comment
PP.2.1.1.1 Review density provisions in Progressing A methodology for determining the historical uptake of existing density Chapter 2 of DCP 2010 (formerly controls has been developed. The detailed review of density provisions DCP 9) cannot take place until such time as field work to complete sewer modelling has been finalised. This is currently taking place and it is estimated that approximately 50% of the necessary field work has been completed. Density reviews will follow the results of the sewer modelling. This project will be carried over into next years program. PP.2.1.1.2 Prepare Planning proposal and Completed The amending LEP commenced operation on 10 February 2014. submit to NSW Planning to permit secondary dwellings to be approved in Rural Zones, permit boundary adjustments of land in certain rural and environmental protection zones between lots where one or more resultant lots do not meet the minimum lot size, and to provide for the subdivision of lots that are within more than one zone
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PP.2.1.1.3 Develop an Affordable Housing Completed Information sheet prepared and distributed including placement on Information Sheet Council's website 14 May 2013. 2014/15 Code Action Status Annual Comment PP.2.1.1.1 Undertake a Sewer Modelling Progressing Ongoing work. Manhole survey complete in Dorrigo, 95% complete in project Urunga and 85% in Bellingen. Data is being entered into the modelling software. PP.2.1.1.2 Review residential density Progressing The scheduled completion of the sewer modelling by Q4 was not provisions in Chapter 2 of Bellingen achieved. This has continued to frustrate attempts to review residential DCP 2010 upon completion of density controls and other affordable housing initiatives that Council sewer modelling. might otherwise consider implementing. 2015/16 Code Action Status Annual Comment PP.2.1.1.1 Explore the implications of Progressing Secondary Dwelling Standards and the levels of investment in this form amending secondary dwelling of housing have been comprehensively analysed. It is recommended standards with a view towards that a suite of policy changes are implemented during the 2016-17 FY encouraging increased investment in order to further encourage investment in this form of housing. in affordable housing stock PP.2.1.1.2 Review residential density Not Progressing It is important that the sewer modelling is completed as soon as provisions in Chapter 2 of Bellingen possible, so that the Growth Management Strategy can be reviewed in DCP 2010 upon completion of an efficient manner over the 2016-17 FY. sewer modelling.
PP.2.2 Sustainable building and retrofitting of existing housing stock is the standard approach 2012/13 Code Action Status Annual Comment PP.2.2.1.0 Develop and implement Progressing Council in October 2012 adopted a new Chapter 16 for the DCP 2010
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sustainable building practices to address reuse and recycling of building materials in the building demolition and construction process. PP.2.2.1.1 Develop a sustainable building Not Progressing To be addressed upon appointment of a Manager for this area of policy Council's operations 2013/14 Code Action Status Annual Comment PP.2.2.1.1 Represent the aspirations of the Completed No opportunities have arisen to represent the community's aspirations. community as expressed in the Community Vision as opportunities are identified PP.2.2.1.2 Encourage sustainable building Completed All applications required to adhere to Chapter 16 Site Waste methods and implementation of the Minimisation & Management have submitted relevant documentation. Waste Minimisation DCP Council contributes to the sustainable living publication prepared and distributed by the Bellingen Courier Sun. 2014/15 Code Action Status Annual Comment
PP.2.2.1.1 Undertake review of opportunities Progressing An investigation of building controls within Bellingen Shire will be for incorporation of sustainable undertaken as part of the review of the Growth Management Strategy building controls in new planning and Development Control Plan in 2015-16. This will allow for the holistic documents. consideration of housing supply issues in the LGA and the development of the necessary planning response, rather than a stand alone investigation of sustainable building controls. 2015/16 Code Action Status Annual Comment PP.2.2.1.1 Monitor Development Applications Completed Development Applications monitored weekly. There have been no received by Council to identify and projects in the last quarter that are considered to be best practice local publicise best practice local sustainable projects. Preliminary discussions have been held with the sustainable building projects Bellingen Affordable Housing Group regarding the potential for
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innovative adaptations or housing forms that are both sustainable and affordable. Further consideration will be given to this matter as part of the review of Councils DCP, having regard to the extent to which Council is able to impose controls above and beyond those mandated by State legislation such as BASIX.
PP.2.3 Eco-village and community living developments for mixed ages are encouraged 2012/13 Code Action Status Annual Comment
PP.2.3.1.0 Ensure that Council’s planning Completed It is considered that both the LEP and DCP currently support housing documents support housing diversity to the full extent possible within the confines of the existing diversity planning system and resourcing ability of Council to complete the sewer modelling. PP.2.3.1.1 Review of existing Multiple Completed A review of existing Multiple Occupancies (MO's) to allow for community Occupancies (Rural Land Sharing title was undertaken as part of the Growth Management Strategy (GMS) Community) to allow for community process. The next step is dependent on proponents (people wishing to title undertake the community title subdivision) preparing information to submit to Council as a Planning Proposal. Initial discussions and meetings have taken place with some of the shareholders of existing MO's who expressed an interest to undertake community title development as part of the GMS process. Action is listed as item No 13 on Council's Strategic Land Use Planning Priorities. Proponents need to submit individual or one Planning Proposal. 2013/14 Code Action Status Annual Comment PP.2.3.1.1 Represent the aspirations of the Completed The commencement of Council's LEP to permit secondary dwellings in community as expressed in the a wider variety of zones in February 2014 has provided greater Community Vision as opportunities opportunities for Shire residents at different life stages (from young are identified adults through to retirees) to remain closely connected and integrated with the prevailing demographic that occupies housing stock in the
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Shire. An opportunity also exists for Council to advocate for recognition of these more diverse forms of housing in the new planning system, subject to continuation of the reform program by the new Minister for Planning & Environment. 2014/15 Code Action Status Annual Comment PP.2.3.1.1 Facilitate Planning Proposals Completed Council has facilitated planning proposals where they adhere to the where it is considered that they strategic direction, as required, through the 2014-15 reporting period. adhere to the strategic direction Only one proposal was considered to meet this objective (Planning Proposal 8) and this facilitated the construction of a senior’s housing development in Dorrigo. 2015/16 Code Action Status Annual Comment PP.2.3.1.1 Facilitate Planning Proposals Completed No planning proposals relating to eco-village or community living where it is considered that they developments were received over the 2015-16 FY. adhere to the strategic direction
PP.2.4 Heritage buildings and sites are protected 2012/13 Code Action Status Annual Comment
PP.2.4.1.0 Conserve the cultural and natural Progressing The cultural and natural heritage items that are in Council's control were heritage items that are in Council’s maintained appropriately during 2012/13 control PP.2.4.1.1 Review LEP heritage list Completed One of the strategies of the Bellingen Shire Heritage Strategy 2006- 2008 is to complete the Heritage Inventory and ensure the legal protection of all heritage items and landscapes in the Shire. Those items identified in the SHI register have been included in BLEP 2010 thereby ensuring their legal protection. A review of those items has
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been undertaken and the amending plan was gazetted in November 2011.
There is some 350 items, all of which now have a listing in the database. The review was completed in May and Bellingen's inventory provided to the NSW Heritage Branch for uploading to the State Heritage Inventory. 2013/14 Code Action Status Annual Comment PP.2.4.1.1 Implement recommendations of Progressing Draft Chapter 17 – Heritage was considered by Council at its meeting of Heritage Development Control Plan 26 February 2014 and publicly exhibited from 13 March – 11 April. A Study, within scope of new series of information sessions were held and letters distributed to Planning Act for NSW affected property owners. A report will be prepared for Council addressing submissions in 2014. 2014/15 Code Action Status Annual Comment
PP.2.4.1.1 Prepare Heritage Chapter for Progressing In view of the scheduled review of the Development Control Plan in inclusion in Bellingen Development 2015-16, it was considered that the Heritage Chapter could be Control Plan 2010. amended and exhibited as part of the consolidated review of the whole DCP rather than as a stand alone project. PP.2.4.1.2 Oversee activities of Heritage Completed All Heritage projects & activities that were required as part of this action Adviser; provide advice on were undertaken and completed in accordance with the required development applications, and to procedures. property owners / developers. Administer the Local Heritage Fund and co-ordinate the activities of the Bellingen Shire Local Heritage Advisory Committee. Liaise with the NSW Office of Environment and Heritage to co-ordinate and administer the Bellingen heritage
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program joint funding agreement. 2015/16 Code Action Status Annual Comment
PP.2.4.1.1 Draft Heritage Chapter reviewed Progressing The Heritage Chapter has been reviewed and simplified, however it is and simplified considered that it should be re-exhibited as part of the overall review of the Development Control Plan which has been rescheduled for completion in 2016-17. PP.2.4.1.2 Oversee activities of Heritage Progressing The 2015-16 funding allocation for the Heritage Advisor was fully Adviser; provide advice on utilised and this has resulted in improved heritage outcomes across a development applications, and to wide range of potential projects. A number of applicants for the Local property owners / developers. Heritage Assistance Fund did not proceed with their projects and there Administer the Local Heritage Fund was not sufficient time to reallocate funding. Accordingly, the full and co-ordinate the activities of the funding allocation for the Local Heritage Assistance Fund was not Bellingen Shire Local Heritage expended for the 2015-16 FY. Advisory Committee. Liaise with the NSW Office of Environment and Heritage to co-ordinate and administer the Bellingen heritage program joint funding agreement.
PP.3 We are connected and able to move around in a safe, accessible, affordable, healthy and environmentally friendly way PP.3.1 We have effective public and community transport linking townships in the Shire and linking to regional centres 2012/13 Code Action Status Annual Comment
PP.3.1.1.0 Prepare Transport Strategy in Not Progressing No work has progressed on the Transport Strategy during the 2012/13 liaison with relevant stakeholders year due to lack of resources PP.3.1.1.1 Undertake a community transport Completed Advocacy on transport needs done at Transport Social Access needs study framework consultation in June. Community Transport Inc have a
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transport needs study. The Community Planning Officer has not been appointed and no funds have been allocated to this study, therefore no action has been taken to undertake the study. PP.3.1.1.2 Advocate for and support local Completed Advocacy and support is ongoing as required. Attendance at community transport providers Community Transport meetings 2013/14 Code Action Status Annual Comment
PP.3.1.1.1 Represent the aspirations of the Progressing No opportunities have arisen to represent the community's aspirations. community as expressed in the Community Vision as opportunities are identified
2014/15 Code Action Status Annual Comment
PP.3.1.1.1 Consider and respond to requests Completed During the reporting year 2014/2015 there were no requests for public for public transport needs transport improvements. Council has continued to work with local bus operators to improve the safety of local bus routes particularly in the area of vegetation management to improve sight distance and road shoulder width.
2015/16 Code Action Status Annual Comment
PP.3.1.1.1 Consider and respond to requests Completed All public transport requests have been managed and address within for public transport needs the annual budget allocation
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PP.3.2 Our existing rail network is optimised for freight and local trains 2012/13 Code Action Status Annual Comment PP.3.2.1.0 Participate in transport studies and Completed Council has been provided with the final submission on the draft NSW initiatives Long Term Transport Master Plan PP.3.2.1.1 Monitor and advocate for the NSW Completed Staff attended initial NSW Long Term Transport Master Plan (NSW Long Term Transport Master Plan LTTM) forum held on 9 March 2012. A report for a submission to the discussion paper was considered by Council on 28 March 2012. A submission on the discussion paper was made on 18 April 2012. A forum to discuss the draft NSW LTTM was attended by staff and the Mayor on 28 September 2012. A submission on the draft NSW LTTM was sent on 23 October 2012. No response has been received. 2013/14 Code Action Status Annual Comment PP.3.2.1.1 Represent the aspirations of the Completed No opportunities have arisen to represent the community's aspirations. community as expressed in the Community Vision as opportunities are identified 2014/15 Code Action Status Annual Comment
PP.3.2.1.1 Consider and respond to requests Completed During the reporting year 2014/2015 Council did not receive any for rail transport needs requests in relation to rail transport needs. 2015/16 Code Action Status Annual Comment
PP.3.2.1.1 Consider and respond to requests Completed During 2015-16 reporting period there were no rail transport requests for rail transport needs received by Council
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PP.3.3 We have a network of cycle ways, footpaths and walking trails supported by maps and signage 2012/13 Code Action Status Annual Comment PP.3.3.1.0 Plan for increased use of cycle and Progressing The Pedestrian Access Mobility Plan is currently being reviewed walking transport infrastructure PP.3.3.1.1 Implement programs to enhance Progressing Current S&NR Team focus is on improving the cycling routes and walkable communities accessibility to the community. This will form part of the Community Wellbeing plan. PP.3.3.1.2 Review the Pedestrian and Mobility Progressing The Pedestrian Access Mobility Plan is currently being reviewed Plan (PAMP) PP.3.3.1.3 Apply for funding to implement the Completed All relevant funding options assessed and applied for where Pedestrian and Mobility Plan and appropriate. A successful application has come through to extend the Bike Plan Hungry Head Stage 2 cycle and pathway. Other funding will be sought as grant opportunities are presented to assist with the implementation of the PAMP and cycle ways programs. PP.3.3.1.4 Develop a new Bike Plan in Progressing The Pedestrian Access Mobility Plan is currently being reviewed consultation with stakeholders including DUGBUG 2013/14 Code Action Status Annual Comment
PP.3.3.1.1 Review, adopt and commence Progressing Consultants have been appointed to update the Pedestrian Access implementation of the Pedestrian Mobility Plan and Bike Plan Access Mobility Plan and seek funding where available PP.3.3.1.2 Develop and adopt Bike Plan Progressing Consultants have been appointed to update the Pedestrian Access Mobility Plan and Bike Plan
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2014/15 Code Action Status Annual Comment PP.3.3.1.1 Actively seek funding opportunities Completed During the reporting year 2014/2015 Council applied for grant funding for pedestrian facilities and submit for four projects under the Transport NSW - Active Transport Walking & applications by due date Cycling Program funding guidelines. Funding for the Bellingen Main Street Plan was successful. The remaining projects will be resubmitted in the next available funding round. PP.3.3.1.2 Undertake and complete Bike Plan. Progressing The draft Pedestrian Access Mobility & Bike Plan is near completion Provide report to Council for with minor amendments to be made. The revised draft will be the adoption subject of a report to Council in the first Quarter of the new reporting year. 2015/16 Code Action Status Annual Comment PP.3.3.1.1 Actively seek funding opportunities Completed The Pedestrian Access Mobility Plan and Bike Plan was completed and for pedestrian facilities and submit adopted by Council in January 2016, Hungry Head shared pedestrian applications by due date cycle path construction stage 3 attracted grant funding and construction is near completion. PP.3.3.1.2 Complete the review of the PAMP Completed The Pedestrian Access Mobility and Cycleway Plan is completed and and Bike Plan. being implemented following adoption at Council's January 2016 meeting.
PP.3.4 Our local infrastructure supports electric vehicles and non-motorised forms of transport 2012/13 Code Action Status Annual Comment
PP.3.4.1.0 Review and implement Disability Progressing 1st draft report of review done. Implementation will occur once there is Discrimination Action Plan an adopted Access and Inclusion Plan.
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PP.3.4.2.0 Implement strategic actions for the Progressing Stormwater Management Plans for Bellingen under review identified key Bellinger River health issue Rural Roads and Bridges PP.3.4.3.0 Implement strategic actions for the Progressing Stormwater Management Plans for Urunga under review identified key Kalang River health issue Rural Roads and Bridges 2013/14 Code Action Status Annual Comment PP.3.4.1.1 Review the RAMP to ensure it Completed The Road Asset Management Plan was updated in Q3 supports future electric vehicles and non-motorised forms of transport 2014/15 Code Action Status Annual Comment
PP.3.4.1.1 Carry out a review of RAMP in light Not Progressing The action was deferred in light of the review of the Pedestrian Access of likely future requirements for Mobility Plan (PAMP) and the pending revision of the Asset electric and non-motorised forms of Management Strategy (RAMP). Both these document reviews when transport completed will assist to inform an update of the Road Asset Management Plan. PP.3.4.1.2 Implement the Road and Bridges Progressing The Shire Road Resurfacing Program and the Repair Program were Work Program as identified in both completed. The Bridge Program was reprioritised with Newry Council's Special Rate Variation Island refurbishment being brought forward to be completed in 2014/15 application and other bridge project delayed until 2015/16.
The Road Improvement project of Timboon Road seal extension was delayed while design standards for the seal width were determined. PP.3.4.1.3 Liaise with Roads and Maritime Completed During the 2014/15 reporting year RMS & Council held regular Services in regard to issues meetings and exchanged information relevant to the progression Pacific relating to the Urunga to Highway bypass construction. Key issues progressed included -
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Nambucca Pacific Highway bypass deterioration of Martells Road and South Arm Road road condition from construction traffic; asset handover process for new road sections, local roads used for construction traffic and the old Pacific Highway following the new highway opening & the naming roads and bridges. 2015/16 Code Action Status Annual Comment PP.3.4.1.1 Review and progressively improve Progressing Data collection and analysis has commenced to support a review of the RAMP Road Asset Management Plan as further resources are allocated. PP.3.4.1.2 Implement the Road and Bridges Progressing The Shire Road Resurfacing Program and the Repair Program were Work Program as identified in both completed. The Bridge Program was reprioritised with Newry Council's Special Rate Variation Island refurbishment being brought forward to be completed in 2014/15 application and other bridge project delayed until 2015/16.
The Road Improvement project of Timboon Road seal extension was delayed while design standards for the seal width were determined. PP.3.4.1.3 Liaise with Roads and Maritime Completed Scheduled meetings between Bellingen Shire Council representatives Services in regard to issues and Roads & Maritime Services (RMS) representatives have been held relating to the Urunga to throughout the year to progress the handover of the old Pacific Nambucca Pacific Highway bypass Highway, discuss construction timeframes and impacts on local roads. Both Bellingen and Nambucca Shire Councils have been assisted by a shared consultant. During the course of the year there have been 7 meetings with RMS and 5 with Lend Lease. The new highway will be opened early in the 2016-17 financial year and old highway (Giinagay Way) will progressively be handed over to Council as a Regional Road PP.3.4.1.4 Negotiate with RMS in regards to Completed Scheduled meetings between Bellingen Shire Council representatives the handover of the Old Pacific and Roads & Maritime Services (RMS) representatives have been held Highway throughout the year to progress the handover of the old Pacific Highway. Both Bellingen and Nambucca Shire Councils have been assisted by a shared consultant; the old highway will be reclassified to Regional Road Status following the handover later in the 2016-17 financial year.
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PP.3.5 We have a system of safe, well maintained roads including car calming infrastructure 2012/13 Code Action Status Annual Comment PP.3.5.1.0 Develop a five year renewal Progressing A five year renewal program has been prepared and will be included in program for roads and bridges the Road Asset Management Plan when it is reviewed in 2013/14 infrastructure PP.3.5.1.1 Develop Survey and Design Progressing The survey and design program for Construction Works has been Program for Construction Works completed PP.3.5.2.0 Collaboratively develop a plan with Completed Worked with all the Chambers, especially Urunga to promote and plan our local Chambers of Commerce for the Highway bypass. Also working with Abi Group to source local around the Pacific Highway business which they may wish to work with. This project is ongoing. upgrade PP.3.5.2.1 Seek funding to implement the Completed There is no funding available from the state government to assist in Pacific Highway Upgrade Plan developing a plan at this stage. PP.3.5.2.2 Implement the priority actions in Progressing We are awaiting a reply from the RMS re the Waterfall Way Interchange the Pacific Highway Upgrade Plan infrastructure and signage issues. RMS is currently finalising the based on the level of funding highway construction plans. awarded 2013/14 Code Action Status Annual Comment
PP.3.5.1.0 Carry out a staged review of the Completed The Road Asset Management Plan was updated in Q3. RAMP to ensure that it is up-to- date, relevant, reflects best practice in local government asset management which is progressively adopted by Council (1st stage by 30/6/2014)
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2014/15 Code Action Status Annual Comment PP.3.5.1.1 Review and progressively improve Not Progressing During the 2014/15 reporting year all transport asset registers were RAMP verified in preparation for the Road Asset Management Plan (RAMP) review. The RAMP review will follow the revision of the Road Asset Management Strategy PP.3.5.1.2 Execute the annual works program Completed Maintenance works program has been completed within budget. The on time and within budget capital works program have been substantially completed, two of the 2014/15 projects have been delayed and are scheduled for completion in 2015/16. The Capital program was reviewed in the Transport Infrastructure Sustainability Program Board (TISPB) and reported quarterly to Special Rate Variation Implementation, Planning and Productivity Committee (SRVIPP). PP.3.5.1.3 Execute RMCC contract Completed Lump sum maintenance total $1.2 million requirements utilising IMS Work orders total value $4.7 million framework Includes following projects: Heavy patching Resealing Drainage and kerb gutter Gabion wall Dorrigo mountain Weeping jenny slip repair Segment 1410 rehabilitation 2015/16 Code Action Status Annual Comment PP.3.5.1.1 Review and progressively improve Progressing Data collection and analysis has commenced to support a review of the RAMP Road Asset Management Plan as further resources are allocated. PP.3.5.1.2 Execute the annual works program Completed The annual works program has been completed within agreed on time and within budget timeframes and budget allocations PP.3.5.1.3 Execute RMCC contract Completed All Work Orders completed for heavy patching, resealing, kerb
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requirements utilising IMS construction, Newel Falls slope works and Sweedmans Lane framework rehabilitation project.
Overall lump sum increased by $200,000 for routine maintenance
PP.4 We have the facilities and services needed to be a healthy and active community PP.4.1 Health care options and facilities are enhanced across the Shire including birthing, palliative and aged care support 2012/13 Code Action Status Annual Comment PP.4.1.1.0 Actively support improved health Progressing Local Mid North Coast Health District has announced 2 facility upgrade care facilities within the Shire grants for Bellingen Hospital facility PP.4.1.1.1 Advocate and provide support for Progressing Local Mid North Coast Health District has announced 2 facility upgrade the redevelopment of Bellinger grants for Bellingen Hospital facility River District Hospital PP.4.1.1.2 Participate in the Mid North Coast Progressing Council regularly participates in Reference Group Meetings Local Health District Community Reference Group PP.4.1.1.3 Provide bipartisan support to Progressing Both hospitals maintained and additional funds gained for upgraded maintain both hospitals within the facilities Shire 2013/14 Code Action Status Annual Comment PP.4.1.1.1 Represent the aspirations of the Completed Council's role is to influence new aged care facility at Raleigh has been community as expressed in the completed and has specific palliative care and dementia beds. Council Community Vision as opportunities assessing a DA for seniors housing in Dorrigo. The youth clinics are identified continue to operate at Dorrigo and Bellingen providing free services to youth.
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2014/15 Code Action Status Annual Comment PP.4.1.1.1 Represent the aspirations of the Completed Electronic xray interpretation introduced in Dorrigo hospital allowing community as expressed in the xrays to be done on site (minimising the need to travel to Coffs Community Vision as opportunities Harbour). Development Application approved for a medical centre are identified integrated into proposed seniors housing in Dorrigo. A Health and Wellbeing GP clinic opened in Dorrigo township as the second GP clinic. Capital improvements to Bellingen Hospital were funded. A new aged care facility was opened at Raleigh. 2015/16 Code Action Status Annual Comment PP.4.1.1.1 Represent the aspirations of the Completed The first stage of a senior’s housing project and Medical Centre nearing community as expressed in the completion at Dorrigo. A sensory garden was established at Bellingen Community Vision as opportunities hospital for patient wellbeing and a similar garden is under development are identified at the Dorrigo Multipurpose service. An aged care services wallet information card developed and distributed.
PP.4.2 There is a holistic approach to health 2012/13 Code Action Status Annual Comment
PP.4.2.1.0 Develop and advocate for a variety Progressing Council continues a close dialogue with Mid North Coast Region Area of service and infrastructure Health Service. Both hospitals maintained and additional funds gained options to support the holistic for upgraded facilities health and wellbeing needs of the community
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2013/14 Code Action Status Annual Comment PP.4.2.1.1 Represent the aspirations of the Completed Council's role is to influence. Both medical doctors and alternative community as expressed in the health practitioners available in many of the Shire towns. The youth Community Vision as opportunities clinic in Dorrigo operates well. The youth clinic operating out of the are identified Bellingen Youth Hub is planning expansion to provide alternative therapies as well as GP consults. Alternative practitioners available in many of the Shire towns.
2014/15 Code Action Status Annual Comment PP.4.2.1.1 Represent the aspirations of the Completed New initiatives this year included a multi agency small community focus community as expressed in the on promoting services for mental health and the establishment of a Community Vision as opportunities community based Drug and Alcohol Action team. Health promotion are identified activities such as the Dames of Dorrigo Women’s health were also supported. 2015/16 Code Action Status Annual Comment PP.4.2.1.1 Represent the aspirations of the Completed Council worked with the primary health network and a range of health community as expressed in the service providers on initiatives on mental health, drug education and Community Vision as opportunities improving farmer awareness of health services. are identified
PP.4.3 There is active participation in a range of sporting and recreational pursuits 2012/13 Code Action Status Annual Comment PP.4.3.1.0 Administer the planning and Completed The practical implementation of this action is considered to be linked to
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development activities to support the initial completion of the Open Space Study (which was completed in sport and recreation within the 2010) and the resultant amendment to the Community Facilities & Open Shire Space Section 94 Plan that is currently being prepared. New actions that relate to specific projects contained within the Section 94 Plan will be developed as necessary. 2013/14 Code Action Status Annual Comment
PP.4.3.1.1 Represent the aspirations of the Completed Council's role is to influence. Council provides a range of both indoor community as expressed in the and outdoor sporting facilities and recreation facilities to facilitate Community Vision as opportunities participation. Volunteer s355 committees of Council provide care, are identified control and management of many Council facilities. 2014/15 Code Action Status Annual Comment PP.4.3.1.1 Represent the aspirations of the Completed Support provided to S355 committees managing Council sporting and community as expressed in the recreational facilities to enable participation by the community. Community Vision as opportunities Financial support provided to various groups through the community are identified support fund.
2015/16 Code Action Status Annual Comment PP.4.3.1.1 Represent the aspirations of the Completed Council provides both indoor recreation facilities and community halls community as expressed in the and outdoor sport and recreation facilities including pools, playing fields, Community Vision as opportunities parks, playgrounds, cycle ways and footpaths on an ongoing basis and are identified these are regularly used for sport and recreational pursuits
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PP.4.4 Healthy lifestyles and practices are enhanced 2012/13 Code Action Status Annual Comment PP.4.4.1.0 Incorporate healthy lifestyle Completed Healthy lifestyles result from sustainable living, which is promoted planning into standard policies and through Council's Planning policies. Council won the Heart Foundation instruments as well as service and Healthy Community Award in 2011 recognising a number of projects by program delivery Council staff. Specifically DCP 2010 introduced a wide range of new policy directions aimed at improving the quality of the built environment. The review of Council’s S94 Plans implemented sound strategic planning practice in the development of new public open space and the integrated design of shared pedestrian/cycle paths connecting key destination points. Council also worked with the North Coast Area Health Service and the Heart Foundation on healthy planning initiatives which were reproduced in a case study. PP.4.4.1.1 Develop a Wellbeing Policy Progressing Manager Community Wellbeing commenced in June 2013. See operational plan for 2013/14. PP.4.4.1.2 Develop an implementation plan for Not Progressing No policy therefore no implementation. Community Wellbeing Manager the Wellbeing Policy commenced in June 2013. 2013/14 Code Action Status Annual Comment
PP.4.4.1.1 Review the Community Facilities Completed The Community Facilities & Open Space Infrastructure Section 94 and Open Space S94 Plan Developer Contribution Plan 2014 commenced operation on 13 March 2014.
PP.4.4.1.2 Review OSAMP and BAMP to Progressing The review of the OSAMP and BAMP has commenced. Due to ensure that they are up-to-date, shortage of resources completion of review has been delayed until Q3 relevant, reflect best practice in 2015. local government asset management and is adopted by Council by 3rd Quarter
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2014/15 Code Action Status Annual Comment PP.4.4.1.2 Review and progressively improve Progressing The action was deferred in light of the pending revision of the Asset OSAMP and BAMP Management Strategy (AMS). Both the Open Space and the Building Asset Management Plans will be reviewed following the revised AMS
2015/16 Code Action Status Annual Comment
PP.4.4.1.2 Review and progressively improve Not Progressing Work on the Open Space and Building Asset Management Plan has OSAMP and BAMP been postponed pending the allocation of resources and the Strategic Asset Management Plan review in 2016-17 reporting year. PP.4.4.1.3 Develop a Companion Animals Completed CAMP completed reviewed by staff and reported to ordinary Council Plan, including provision of off- meeting January 2016; Council resolution to adopt the document in leash areas to encourage active principle following public exhibition of document and expiration of opportunities for pet exercising. exhibition period; off-leash areas under review as action arising from CAMP
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Living Environment LE.1 We have clean water which is protected and used sustainably LE.1.1 Our waterways are valued, protected and enhanced 2012/13 Code Action Status Annual Comment
LE.1.1.1.0 Implement the Kalang and Progressing • Estuary Action Plan Stage 2- Baseline condition assessments Bellingen River Health Plans completed for 17 properties. Property visits to be arranged next Quarter to develop a site action plan for the riparian zone.
• The Jaliigirr Project – Bellinger River Treeway – Site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed for 3 new sites next year.
• Bellingen Island River Bank Stabilisation– Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting.
• Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures.
• Riparian revegetation and weed control maintained at Moody’s Bridge, Mylestom Drive and Lavender’s Bridge.
• Site visits conducted and advice provided for 6 public enquiries about river bank erosion. LE.1.1.1.1 Incorporate Water Sensitive Urban Progressing The DCP 2010 already embraces WSUD principles. The Draft Design guidelines into the Stormwater Management Plan included a set of WSUD Guidelines that Development Control Plans could be adopted by Council if they also chose to adopt the strategic direction for stormwater management that was advocated by the Draft Plan. Until such time as the Draft Plan is adopted the WSUD Guidelines
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cannot be incorporated into Councils development control system. LE.1.1.1.2 Adopt Sewerage Management Progressing Atherton Drive sewer extension complete. Newry Island sewer practices in line with extension 55% complete. recommendations from the River Health Plans LE.1.1.2.0 Review of the Bellinger and Kalang Progressing Formal review of the Bellinger and Kalang River Health Plans is note River Health Plans required. Both plans are used on a consistent basis for all on-ground river restoration work. Council's "River Health Program" has contributed to 23 river rehabilitation project sites over the past 18 months on both the Bellinger and Kalang Rivers. Council's River & Biodiversity Officer has been recruited and is implementing the following projects; Estuary Action Plan Stage 2 Jaliigirr Treeway Project and Bellingen Island Erosion control. LE.1.1.3.0 Implement strategic actions for the Progressing The following projects and actions have contributed towards progress: identified key Bellinger River health issue Oil and Diesel and Waste • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the Spills from Roads estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter.
• The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year. LE.1.1.4.0 Implement the Stormwater Progressing Review completed. Report to Council under preparation Management Plan LE.1.1.4.1 Implement the Kalang River Water Progressing Council continues to implement the actions in the Kalang River Water Quality Improvement Plan Quality Improvement Plan. Liaison continues on a regular basis with the Premiers Kalang River Working Group. Council considered a plan for completing the connection of 41 properties on Newry Island to the
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sewer scheme. Council resolved to allow the property owners till the end of September 2013 to confirm their commitment to connect to the sewer before Council would commence enforcement action. LE.1.1.4.2 Continue to participate in the Progressing Participation in the working party has continued and issues relating to Kalang River Premiers Working reopening of the Kalang River to oyster harvesting are progressively Group being addressed. LE.1.1.4.3 Install the Sewer system at Newry Progressing Work to install the remainder of the pump stations will recommence in Island November. 19 of the pump stations will be commissioned in coming months. Rising main complete. LE.1.1.4.4 Maintain close liaison with the Completed Regular liaison with the NSW Food Authority has continued. NSW Food Authority LE.1.1.4.5 Investigate potential pollution Completed Potential pollution sources in the Kalang River have been further sources investigated by a specialist consultant. The water quality in Golf Course Creek, Urunga was investigated in August 2012 and stormwater water outflow at Gundamain Caravan park is pending a rain event for further testing. Faecal sterol sampling of water in both the Kalang and Bellinger Rivers was carried out in July/August 2012. A review of dairy farm operations impacting on the Bellinger River is currently underway. LE.1.1.4.6 Connect Scout Hall and nearby Completed Completed in September 2012. buildings on Atherton Drive to Sewer in accordance with Council resolutions LE.1.1.5.0 Implement strategic actions for the Progressing • The Jaliigirr Project – Bellinger River Treeway – Expressions of identified key Kalang River health interest sought and site visits conducted to confirm 10 of 12 sites for issue Boating, Tourism and riparian rehabilitation and corridor enhancement by end of next Quarter. Recreational Impacts Sites selected and work plan completed for 3 new sites next year.
• Bellingen Island River Bank Stabilisation – Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting.
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• Connect with your River Program - Demonstration riparian restoration at Moody’s Bridge & Arthur Keough Reserve.
• Our Living Coast - Riparian restoration at 7 sites in or adjacent to, public recreation areas.
• Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures.
• Site visits conducted and advice provided for public enquiries about river bank erosion. LE.1.1.6.0 Implement strategic actions for the Progressing Comments on stormwater quality submitted to consultant for changes to identified key Kalang River health be implemented issue Stormwater and Building Construction 2013/14 Code Action Status Annual Comment
LE.1.1.1.1 Implement the Stage 3 (& final) of Completed This project has seen the implementation of 8 best practice on-ground the Connect with Your River riparian zone rehabilitation projects on the Bellinger and Kalang Rivers Project to improve river ecosystem health on private land. This includes implementing the Bellingen Island Restoration Project.
The final stage of this NSW government grant funded project to conduct a field trip to visit on-ground riparian zone rehabilitation projects on the Bellinger and Kalang Rivers was completed with 21 people form the community attending. Further, the final grant report was drafted, reviewed and submitted to the NSW Environment Trust. LE.1.1.1.2 Implement Stage 2 of Bellinger & Completed All field work was conducted and six high priority Site Action Plans have Kalang Rivers Estuary Action Plan been developed along 6.5kms of the Bellinger and Kalang River Estuaries. These plans identify high risk erosion hotspots and rehabilitation recommendations. Further, increased sea level inundation levels due to climate change have identified and rehabilitation recommendations provided. Detailed mapping of endangered ecological
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communities along the flood plain has been included.
Lastly, the final grant acquisition report has been submitted to the Office of Environment & Heritage (OEH) on 18 July 2014. This project will be used to seek external grant funding. LE.1.1.1.3 Implement Stage 1 of the Rock Completed Council partnered with Local Land Services, NSW Soil Conservation Fillets for Fish Fillets Project - Service, NSW Department of Primary Industries, NSW Recreational subject to NSW Environment Trust Fishing Trust, Lend Lease, Holcim and the Mylestom community to Grant funding success (April 2012) deliver this project. Council contributed to the construction of 500m of rock fillets, incorporating 150 reef balls, along the Bellinger Estuary. This is an innovative project and a first in Australia. Council’s River & Biodiversity Project Officer then project managed weed control and bush regeneration adjacent to the rock fillets assisting in the bank stabilisation covering 900m2. The final grant acquittal report was also drafted. Lastly, a community information session was held on completion of the project in Urunga with approximately 50 community members attending. 2014/15 Code Action Status Annual Comment
LE.1.1.1.1 Implement Antimony Water Quality Completed This project was complete in Q4. A total of six (6) sampling runs have Testing now been completed across eight (8) sites along Wild Cattle Creek and the Bielsdown River. A report on this matter was adopted by Council in June 2015. LE.1.1.1.2 Implement Stage 1 of Bellinger Progressing Project planning continued in Q4 with site visits conducted, the Office of River Floodplain & Estuary Water Environment & Heritage approving Council's work plan, developing draft Quality Improvement project funding agreement and receiving legal advice, and receiving technical (subject to NSW government grant design advice & costings for two (2) dairy farms. There has been a funding success) delay in completing the on ground dairy effluent management system upgrades as Council was notified by the Office of Environment & Heritage the grant application was successful in Q2. LE.1.1.1.3 Implement Stage 2 of the Rock Completed Maintenance contract is in place and 900m2 revegetation across 3 sites Fillets for Fish Fillets Project to is being maintained for weed control.
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improve estuary ecosystem health LE.1.1.1.4 Implementation and monitoring of Completed Total number of inspections conducted for 2014/2015 financial year Council’s on-site sewerage was 545 management program 2015/16 Code Action Status Annual Comment LE.1.1.1.1 Implement Stage 2 Bellinger River Progressing 1.04km of 1.2km stock laneways improved, 0.5ha riparian vegetation Floodplain & Estuary Water Quality protected by fencing and managed to reduce invasive plants, 1 field day Improvement project held, 5 effluent diversion/collection structures installed. Project on track for completion by due date 30 September 2016. LE.1.1.1.2 Water quality monitoring program Completed Fourth and final round of sampling completed and one event sample for Bellinger & Kalang River completed. Final report to be completed by UNE. LE.1.1.1.3 Consider and respond to formal Completed Responses to proposals provided within 3 weeks. Matters included: stakeholder proposals regarding community enquiries and permit applications for erosion control, river & biodiversity initiatives Bellinger River Snapping Turtle mortality event, grant applications for priority projects, Landcare support, proposals to Bellinger Heads State Park Trust, State of the Environment reporting, community and stakeholder enquiries for public reserves.
LE.1.1.1.4 Implementation and monitoring of Completed 218 OSMS inspections conducted; 20 additional inspections of AWTS Council’s on-site sewerage systems conducted in conjunction with PHU survey management program LE.1.1.1.5 Undertake periodic testing of Completed Bi-monthly sampling conducted by Operations for 5 recreational Councils public swimming holes swimming sites; sampling conducted during the period of daylight savings
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LE.1.2 We minimise our use of water 2012/13 Code Action Status Annual Comment LE.1.2.1.0 Develop an Integrated Water Cycle Completed Still need to evaluate some of the recommended strategies. Management System that includes water minimisation strategies 2013/14 Code Action Status Annual Comment
LE.1.2.1.1 Conduct review of Council's water Completed Areas of water reduction were identified within the demand and drought usage to identify opportunities for management plans. Actions to minimise water usage are being rolled water consumption reduction out progressively. Continuous monitoring carried out, pressure reduction valves installed. 2014/15 Code Action Status Annual Comment LE.1.2.1.1 Conduct review of councils water Progressing There is an ongoing program of monitoring water usage. Daily water usage to identify opportunities for consumption is recorded from each reservoir and extraction from rivers water consumption reduction and bores is also recorded. Daily flows in the various rivers and water levels in the bore fields are also recorded. A new regional water restriction table has been implemented across the region aimed at conserving water. 2015/16 Code Action Status Annual Comment
LE.1.2.1.1 Conduct review of councils water Completed This is an ongoing action that will continue indefinitely. Council will usage to identify opportunities for always strive to be more water efficient. water consumption reduction
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LE.1.3 We use our water and wastewater using best management practices 2012/13 Code Action Status Annual Comment LE.1.3.1.0 Develop an Integrated Water Cycle Completed Plan adopted by Council June 2013. Management System to include best management practices for water and wastewater LE.1.3.1.1 Review the Sewage Business Completed Plans adopted by Council in June 2013. Management Plan LE.1.3.1.2 Review the 30 year Sewage Completed The review of the 30 year Sewage Capital Works Program was Capital Works Program completed in July 2012. Program updated and uploaded to budget DP and OP. LE.1.3.1.3 Review Levels of service for water Completed Council wide review yet to happen. and sewage programs LE.1.3.1.4 Review the Water Business Plan Completed Business plan adopted by Council in June 2013. LE.1.3.1.5 Review the 30 year Water Capital Completed The review of the 30 year Capital Works Program was completed in Works Program July 2012. Program updated and inserted into budget, DP & OP.
2013/14 Code Action Status Annual Comment
LE.1.3.1.1 Review and execute SAMP to Progressing Plan 70% complete. All data captured and put into NAMS spread ensure that they are up-to-date, sheets. NAMS data needs to be put into asset management plan relevant, reflect best practice in template for completion. Project put on hold while the Dorrigo STP local government asset tender is being reviewed. Aim to complete project 1st quarter 2015. management and is adopted by Council by 3rd Quarter. Will include measures/KPI's and targets LE.1.3.2.1 Review WAMP and execute to Progressing Plan 50% complete. All data captured and put into NAMS spread
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ensure that they are up-to-date, sheets. NAMS data needs to be put into asset management plan relevant, reflects best practice in template for completion. Project put on hold while the Dorrigo STP local government asset tender is being reviewed. Aim to complete project 1st quarter 2015. management and is adopted by Council by 3rd Quarter. Will include measures/KPI's and targets LE.1.3.3.1 To have minimal health or Completed Ongoing monitoring carried out every 2 weeks at NATA certified lab. environmental damage, through Daily monitoring at treatment plants. Information placed on Councils monitoring of faecal coliform counts website. Water quality always passes legislative and health in waterways requirements. 95% of sewage effluent discharged meets all requirements. LE.1.3.4.1 Execute Strategic Business Plan to Progressing Progressing slowly. Will take several years to implement all the achieve defined measures and recommendations contained within the plan. targets within that plan
LE.1.3.5.1 Clearly define requirements for Progressing Discussions initiated with neighbouring councils regarding resource Asset Management Software and sharing. report to Council on options
2014/15 Code Action Status Annual Comment LE.1.3.1.1 Review and execute SAMP to Progressing Updating of the asset management plan is progressing. The ensure that they are up-to-date, introduction of asset management software will vastly improve the relevant, reflect best practice in progress and quality of the plans and asset management in general. local government asset Demonstrations of software are taking place with the aim to purchase management and are adopted by software this financial year. Council. Will include measures/KPI's and targets LE.1.3.2.1 Review WAMP and execute to Progressing Updating of the asset management plan is progressing. The ensure that they are up-to-date, introduction of asset management software will vastly improve the relevant, reflect best practice in progress and quality of the plans and asset management in general.
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local government asset Demonstrations of software are taking place with the aim to purchase management and are adopted by software this financial year. Council. Will include measures/KPI's and targets LE.1.3.2.2 Construct Bellingen Water Progressing Initial design complete. The design has been sent back for some Reservoir changes to lower costs. Tender plan and documentation commenced. Will go out to tender late 2015. LE.1.3.3.1 To have minimal health or Completed Ongoing program. Faecal testing carried out every 2 weeks by NATA environmental damage, through certified lab. monitoring of faecal coliform counts in waterways LE.1.3.4.1 Execute Strategic Business Plan to Progressing Ongoing program to implement the recommendations contained within achieve defined measures and the business plan. targets within that plan LE.1.3.4.2 Construction of a new sewerage Progressing Project nearing completion. Civil construction 95% complete. Electrical treatment plant in Dorrigo installation 80% complete. Mechanical fit out commenced and 25% complete. Expect commissioning to take place late September. LE.1.3.5.1 Clearly define requirements for Progressing Software demonstration held. Further demonstration by technical expert Asset Management Software and in August 2015. Software purchased and installed by 1st quarter 2016. report to Council on options 2015/16 Code Action Status Annual Comment LE.1.3.1.1 Review and execute SAMP to Progressing Plans will be complete in time for 2017 audit. ensure that they are up-to-date, relevant, reflect best practice in local government asset management and are adopted by Council. Will include measures/KPI's and targets LE.1.3.2.1 Review WAMP and execute to Progressing Plans will be complete in time for 2017 audit.
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ensure that they are up-to-date, relevant, reflect best practice in local government asset management and are adopted by Council. Will include measures/KPI's and targets LE.1.3.2.2 Construct new Bellingen Water Progressing The reservoir is undergoing a redesign to the size due to Telstra Reservoir as endorsed in June increasing the size of their mobile/NBN compound located next to the 2012 reservoir site. The new reservoir design will still have the capacity of approximately 3 days storage and enable Council to implement off peak pumping. LE.1.3.3.1 Monitoring of faecal coliform counts Completed The faecal testing has shown that Council sewerage treatment facilities in waterways are performing well and complying with all licence conditions. LE.1.3.4.1 Execute Strategic Business Plan to Completed This is a constantly changing work in progress as issues change and achieve defined measures and plans are reviewed. It will continue indefinitely and plans will be updated targets within that plan every 3 to 5 years as required by legislation.
LE.1.3.4.2 Construction of a new sewerage Completed Treatment plant commissioned in November 2015 except for the sludge treatment plant in Dorrigo dewatering unit. The sludge dewatering will be commissioned in September 2016 when sufficient sludge has accumulated. Plant was constructed on time and under budget.
LE.1.3.5.1 Review options for asset Not Progressing Incorporated into Councils purchase of new corporate software. management software and report to Council
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LE.2 Our surroundings are quiet and clean LE.2.1 Noise pollution is managed 2012/13 Code Action Status Annual Comment
LE.2.1.1.0 Consider the “Protection of Progressing The PoEO Act provisions are considered in planning and operation Environment Operations Act 1997” activities. in our planning and operations activities LE.2.1.1.1 Respond to noise complaints Progressing All noise complaints are responded to. The majority of noise complaints are from barking dogs which is approximately three per week. LE.2.1.1.2 Respond to complaints under the Completed Companion animal related noise complaints actioned. “Companion Animals Act 1998” 2013/14 Code Action Status Annual Comment LE.2.1.1.1 Provide ranger service to enable Completed A review is currently underway into Ranger Services to ensure Council to conduct enforcement statutory obligations are adequately serviced, and services are provided activities as required by legislation in the most efficient and productive manner. and Council resolution LE.2.1.1.2 Provide quarterly reports on Completed High level reporting is provided via the monthly Operations report to actions and enforcements in Council. Work has commenced on establishing a register to enable relation to enforcement activities in more detailed reporting. relation to noise LE.2.1.2.1 Represent the aspirations of the Completed All complaints regarding noise have been responded to. Education community as expressed in the material made available to the community. Community Vision as opportunities are identified
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2014/15 Code Action Status Annual Comment LE.2.1.1.1 Provide ranger service to enable Completed Ranger service is being provided. 100% of complaints have been Council to conduct enforcement attended to by Council Rangers. activities as required by legislation and Council resolution LE.2.1.1.2 Report on noise enforcement Completed High level reporting is provided via the monthly Operations report to actions in conjunction with other Council. Work has commenced on establishing a register to enable scheduled enforcement reporting more detailed reporting.
All general complaints are being funnelled through Councils Service Request system to allow for more accurate reporting. LE.2.1.2.1 Undertake awareness campaign Completed Awareness campaign commenced and procedure developed and dealing with barking dogs implemented for handling Barking Dog complaints.
Community awareness regarding responsibilities of owners and pathways for conflict resolution is enhanced by information on Council's website. 2015/16 Code Action Status Annual Comment LE.2.1.1.1 Provide ranger service to enable Completed Provided Ranger service with one full-time Ranger following resignation Council to conduct enforcement of Snr Ranger in Q2; all complaints actioned during the period of activities as required by legislation resource shortfall. Bellingen Shire has entered into a shared Ranger and Council resolution services agreement with Nambucca Shire; position filled and commencement of position expected mid-August. LE.2.1.1.2 Report on noise enforcement Completed High level reporting is provided via the monthly Operations report to actions in conjunction with other Council. Work has commenced on establishing a register to enable scheduled enforcement reporting more detailed reporting.
All general complaints are being funnelled through Councils Service
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Request system to allow for more accurate reporting. LE.2.1.2.1 Undertake awareness campaign Completed Awareness campaign commenced and procedure successfully dealing with barking dogs developed and implemented for handling barking dog complaints
LE.2.2 Air pollution is minimised 2012/13 Code Action Status Annual Comment
LE.2.2.1.0 Provide programs and projects to Completed The SN&R team have a series of ongoing programs and projects to reduce local greenhouse gas raise awareness in the community of energy reduction initiatives. emissions 2013/14 Code Action Status Annual Comment LE.2.2.1.1 Conduct an awareness activity Completed The No Burn policy is available on Council's website. about no-burn areas LE.2.2.1.2 Set up systems and procedures to Completed High level reporting is provided via the monthly Operations report to capture the number and nature of Council. Work has commenced on establishing a register to enable air pollution complaints to Council more detailed reporting. 2014/15 Code Action Status Annual Comment LE.2.2.1.1 Review no-burn Policy Progressing Council considered a report on the revised Control of Burning Policy at its Ordinary meeting of 25 March 2015. Council resolved 'That this matter be deferred pending consultation with the Rural Fire Service and further discussion with Councillors'. Consultation with the RFS and a workshop with Councillors took place and Council considered a further report on the Draft Control of Burning Policy at its meeting of 24th June 2015 at which it was resolved to place the draft Policy on exhibition.
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LE.2.2.1.2 Integrate air pollution complaint Completed Given the potential for burning to release smoke, air borne particulates, system with other complaint chemicals and odours, it is appropriate that Council regulate burning reporting systems activities so that those impacts can be managed and/or minimised throughout the Shire. In this regard, Council resolved at its meeting of 24 June 2015 to place a Draft Control of Burning Policy on exhibition from 9 July to 7 August 2015. It is expected that the Policy will be reported back to the September 2015 meeting of Council for adoption. 2015/16 Code Action Status Annual Comment LE.2.2.1.1 Integrate air pollution complaint Completed All general complaints are captured in Council's Service Request system with other complaint system to facilitate more accurate reporting of air pollution; media reporting systems release highlighting impact of wood smoke from poorly maintained or operated fuel heaters was distributed.
LE.3 We reduce, reuse and recycle LE.3.1 The consumption of resources is minimised 2012/13 Code Action Status Annual Comment LE.3.1.1.0 Implement the Bellingen Emissions Progressing Council was unsuccessful in gaining the CEEP funding to implement Reduction Program Plan this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community. LE.3.1.2.0 Encourage greater community Completed Council's Manager S&NR has recruited a contract Waste Project Officer participation in waste reduction, to start late May and this role will assist in the waste management recycling and composting initiatives function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions.
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The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013. LE.3.1.3.0 Encourage greater community Progressing This project has not progressed significantly since Q1 as the participation in water savings Sustainability Officer position is currently vacant and has been initiatives challenging to recruit for. In Q4, Council interviewed another 2 sets of shortlisted candidates and on 8 July 2013 has made an offer to a candidate and is currently awaiting acceptance of this offer. LE.3.1.4.0 Undertake an Energy Audit for all Completed Energy audits were completed in 2012. Manager S&NR and Grants of Council's Large Buildings and Officer are now completing a Community Energy Efficiency Program Large Facilities (CEEP) federal government grant submission to apply for funding to implement energy efficiency opportunities identified in the audit. LE.3.1.4.1 Implement a rolling program to Progressing Council was unsuccessful in gaining the CEEP funding to implement undertake key recommendations this project. However, in June 2013 Council's Manager S&NR has arising from the audit(s) allocated budget from the State government’s WASIP funding to implement energy efficiency projects for Council and the community. LE.3.1.5.0 Identify key actions that can be Completed Solar hot water and efficiency efficient lighting has been installed at undertaken within facility budgets Council's Administration Building and Raleigh Depot by maintenance electricians toward improving energy efficiency (such as installing energy efficient globes and reducing the temperature of hot water heaters) LE.3.1.6.0 Develop a program for Progressing Sustainable energy initiatives are investigated to determine suitability implementation of energy efficiency for council's assets. Where new items are used to replace or repair measures as part of the general existing infrastructure sustainable products are considered and used maintenance regime where possible LE.3.1.7.0 Identify and prioritise larger actions Progressing Council was unsuccessful in gaining the CEEP funding to implement (such as installation of solar hot this project. In June 2013 the State Government’s WASIP funding was water heaters) and aim to source allocated to implement energy efficiency projects for Council and the grant funding to complete these community. actions
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LE.3.1.7.1 Include GreenPower in upcoming Progressing Most cost effective way to reduce energy/carbon emissions is via energy reverse auction - smaller improved energy efficiency. CEEP Grant submission outcome will allow sites for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community. LE.3.1.7.2 Include GreenPower in upcoming Progressing Currently not a priority for S&NR Team. Most cost effective way to energy reverse auction - reduce energy/carbon emissions is via improved energy efficiency. streetlights and major facilities CEEP Grant submission outcome will allow for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community. LE.3.1.7.3 Undertake Energy Audits for top Completed Energy audits were completed in 2012. Manager S&NR and Grants Energy using Water/Waste Water Officer are now completing a Community Energy Efficiency Program Treatment plants (CEEP) federal government grant submission to apply for funding to implement energy efficiency opportunities identified in the audit. LE.3.1.7.4 Continued installation of energy Progressing Council was unsuccessful in gaining the CEEP funding to implement efficient pumps - this project. In June 2013 the State Government’s WASIP funding was Water/Wastewater treatment plants allocated to implement energy efficiency projects for Council and the community. LE.3.1.7.5 Installation of VSD coupled with Progressing VSD to be installed in 2013/14 oxygen monitoring for oxygenation cycle in Bellingen wastewater treatment works 2013/14 Code Action Status Annual Comment LE.3.1.1.1 Review systems and procedures to Completed Report ECM 457174 has been written showing print usage from capture the number and nature of available statistics. paper documents produced Trends have been analysed based on supplementary information
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provided by users. LE.3.1.1.2 Monitor usage of paper within the Completed Report has been written showing print usage from available statistics. organisation reporting annually Trends have been analysed based on supplementary information provided by users. 2014/15 Code Action Status Annual Comment
LE.3.1.1.1 Continue to capture numbers and Completed Information has been sought from users on what types of documents types of paper documents and what quantities are being copied and printed. Data is available from produced from available print management software reports as well as user accounts on what information documents they typically are generating. LE.3.1.1.2 Continue to capture numbers and Completed Print statistics have been captured from invoices and management types of paper documents reporting software. Information has been sought from document authors produced from available on what types of document typically are generated as paper. Costs of information printing are notably lower for 2015 than previous years due to better value print management contract. LE.3.1.1.3 Completion of Property File Completed Property File scanning was completed in 2014. Legacy documents scanning and commencing next scanned in 2014-15 include all Pensioner Concession Application phase of paper documents to Forms and 149 certificates. This is being done by a return-to-work digitise resource. Legacy scanning at Raleigh Depot has commenced with approximately 50 documents per week being digitised. This project is expected to run through the reporting year 2014-15 and beyond, based on estimated time for scanning the volume of documents. Options are being considered for offsite storage of hardcopy with electronic retrieval. 2015/16 Code Action Status Annual Comment
LE.3.1.1.1 Capture number and nature of Completed Monitoring of paper is continuing. A large proportion of paper paper documents created in documentation is produced due to challenges with alternative methods Council e.g. inclusion of data in corporate system. Work is ongoing in parallel to review requirements and issues with corporate system so that future
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processes can capture and hold as much data electronically as possible. Corporate system review continues which will provide opportunities for further paper reduction. Report has been prepared summarising paper use from users. LE.3.1.1.2 Monitor usage of paper in Completed Large-scale printer-scanner has been deployed as at end of Q4. Print organisation stats continue to be monitored - in Q3 black and white and colour were both within threshold for two months out of three. Colour prints still need to be reduced to ensure consistent results within the threshold. Ongoing guidance and advice continues to be issued to staff to discourage unnecessary colour printing. Continuing to review processes using paper. LE.3.1.1.3 Continuation of legacy document Completed BA/DA files, 149 Certificates and Pensioner Rebate forms have been scanning scanned in 2015-16, with approximate figures as below:
BA/DA: 189 files, 31000 pages
Section 149 Certificates: 133 files, 2000 pages
Pensioner Rebate: 800 files, 5600 pages
LE.3.2 We reduce, reuse and recycle our waste 2012/13 Code Action Status Annual Comment LE.3.2.1.0 Council actively engages in waste Progressing Council's Manager S&NR has recruited a contract Waste Project Officer reduction and recycling activities to start late May and this role will assist in the waste management function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions.
The S&NR Team has been implementing the necessary actions to
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reopen the Raleigh Resource (Waste) Hub in August 2013. LE.3.2.1.1 Undertake a progressive increase Progressing Currently not a priority for S&NR Team. Most cost effective way to in GreenPower purchase to offset reduce energy/carbon emissions is via improved energy efficiency. emissions CEEP Grant submission outcome will allow for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community. LE.3.2.1.2 Investigate and apply for grants Progressing Council was unsuccessful in gaining the CEEP funding to implement toward small scale renewable this project. In June 2013 the State Government’s WASIP funding was energy generation projects such as allocated to implement energy efficiency projects for Council and the PV cells community.
2013/14 Code Action Status Annual Comment
LE.3.2.1.1 Provide an education initiative Completed The focus has been to open the Raleigh Re-Use Shop which is both an highlighting ways the community education initiative for the community to reduce, reuse and recycle can reduce, reuse and recycle our waste and has resulted in a tangible outcome. Further, BSC partnered waste with Coffs Coast Waste Services in an innovative trial for the collection of used clothing through the existing domestic kerbside, commingled recycling collection system (a first for NSW). The aim was to assess the quantity, types and used clothing that may potentially be recovered from households. Results included - 1192 households trialled, 1046 households presenting bins, 237 filled clothing bags collected and 0.84 tonnes of clothing collected (41.6% was saleable, 35.5% for export, 9.1% for rag and 13.8% waste).
A trial is now likely to be conducted in the Coffs Harbour City Council area.
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2014/15 Code Action Status Annual Comment LE.3.2.1.1 Support the community in Clean- Completed This project was completed in Quarter 3. A total of four (4) community Up Australia Day campaign groups participated in this event and Council staff collected and disposed of waste collected free of charge. 2015/16 Code Action Status Annual Comment
LE.3.2.1.1 Support the community in Clean- Completed Successful completion of this project this year (2016). Three community Up Australia Day campaign groups participated.
LE.3.3 Our community has access to convenient recycling facilities and services 2012/13 Code Action Status Annual Comment
LE.3.3.1.0 We provide programs and services Progressing Council's Manager S&NR has recruited a contract Waste Project Officer to the community which facilitate to start late May and this role will assist in the waste management reuse and recycling function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions.
The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013.
Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs.
Report presented to Council May 2013.
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LE.3.3.1.1 Implement Coffs Coast Waste Progressing Services provided weekly under contract. CCWS has been in place Service since 2006. Regular meetings are held between member Councils, Handybin Waste Services. A performance review as per the Contract is undertaken annually. LE.3.3.1.2 Implement Bellingen Waste Progressing Facilities provided at Bellingen, Urunga and Dorrigo. Review Management Service undertaken and a report is anticipated to be presented to Council in May 2013. Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs. LE.3.3.1.3 Review the operations of Resource Completed Council's Manager S&NR has recruited a contract Waste Project Officer (waste) hubs at Bellingen, Dorrigo to start late May and this role will assist in the waste management and Urunga and prepare an action function and delivery of waste management projects. The review has plan been undertaken and it is anticipated that a report will be presented to Council in May 2013. LE.3.3.1.4 Implement the Waste Facilities Progressing Council's Manager S&NR has recruited a contract Waste Project Officer Review Action Plan to start late May and this role will assist in the waste management function and delivery of waste management projects. Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs. The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013 and remediate the Raleigh landfill site. LE.3.3.1.5 Participate in a regional process to Completed Council representatives continue to engage with Midwaste and Coffs determine the carbon tax liability Coast Waste Services to receive updates. associated with Council and communities waste generation and report to Council LE.3.3.1.6 Develop a carbon tax mitigation Completed In October 2012, Council's Manager S&NR briefed the Executive Team plan on the implications of the carbon pricing mechanism to Council operations. A business paper with a series of recommended actions were provided.
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LE.3.3.1.7 Annual reporting on waste Completed Council's S&NR Team provide quarterly and annual waste reports to generation and recycling external government agencies such as the NSW EPA.
2013/14 Code Action Status Annual Comment
LE.3.3.1.1 Undertake works to prepare the Completed The Raleigh Re-Use Shop was opened on 9 August 2013. The project Raleigh Re-use Shop for re- involved installing a new car park, a new native plant garden, a traffic opening and staff this centre management plan, new traffic control signage and reorganising the appropriately internal arrangements of the existing Re-Use Shop. The Re-Use Shop is currently open Friday, Saturday and Sunday and is adequately staffed by our contract Waste Attendants.
The Raleigh Re-Use Shop is currently seeing excellent uptake from the community and this initiative has resulted in improved staff morale at the site. LE.3.3.1.2 Continue to provide kerbside waste Completed Council contracts the kerbside waste collection services to Handybin services and operate waste and this is progressing to an excellent standard. .Effective management facilities at Raleigh, Dorrigo and of this contract has contributed to BSC being the number one Council in Bellingen NSW for the highest kerbside waste diversion rates at approximately 84%.
Further, Council initiated discussions with Coffs Harbour City Council and Nambucca Shire Council to prepare the tender for the new kerbside waste collection services for 1 July 2016.
Significant operational and environmental improvements have also been made to the Raleigh and Dorrigo Waste Facilities. This includes working collaboratively with Council’s Works Team and external experts to conduct extensive earthworks to remediate the landfill to stop leachate contamination, the installation of stormwater drainage system, an extensive site clean-up and initial improvements to the leachate management system.
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Lastly, site works commenced at the Raleigh Waste Centre’s to improve the stormwater wetland and minor leachate seepage point on the southern batter and ongoing site improvements were made to the Dorrigo Waste Facility. LE.3.3.1.3 Implement Stage 1 of the Business Completed Council’s Manager Sustainable Environment & Waste put a report to Model Review to ensure Council's Council that made recommendation to bring all three of Council’s waste resource recovery facilities are facilities to be Council owned and operated. Council subsequently compliant with EPA requirements adopted this recommendation in Q1 and this project has commenced. (budget dependant) and efficiently resourced Works completed include include remediating the Raleigh Resource Hub, developing revised Landfill Environmental Management Plans for each facility (EPA requirement), implementing new Pollution Incident Response Management Plans which includes staff training (EPA requirement), advertising for a Dorrigo Waste Attendant and setting a budget/work plan for the transition of the Dorrigo Waste Facility to Council’s control on 1 December 2013.
Stage 1 of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently resourced was completed in Q4. The Waste Management Coordinator role has been recruited. Further, Council’s Manager Sustainable Environment & Waste conducted an extensive review of waste fees and charges and subsequently made significant changes to the pricing structure. This was adopted by Council in June 2014 and new signage is in place at the waste facilities. 2014/15 Code Action Status Annual Comment
LE.3.3.1.1 Continue to operate the Raleigh Completed The Bowerhouse Reuse Centre continues to operate efficiently and Reuse Shop effectively on Fridays, Saturday and Sundays. The facility has generated $47,246.42 revenue until end Quarter 4 in FY2014/15. This facility cost $50743.53 to operate until end Quarter 4 in FY2014/15. Further, Council has been successful in a NSW EPA $70,000 grant to further upgrade The Bowerhouse Reuse Centre.
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LE.3.3.1.2 Continue to provide high quality Completed All kerbside waste collection service issues were actioned and resolved kerbside waste services and by the contractor within 24 hours. As an additional project, details on operate waste facilities at Raleigh, installation of the Raleigh Waste Management Centre weighbridge Dorrigo and Bellingen location is still being scoped out due to previous DA approval on the public access LE.3.3.1.3 Implement Stage 2 of the Business Completed The agreed deliverables of the business model review were Model Review to ensure Council's implemented throughout FY2014/15. Achievements include waste resource recovery facilities are facility fees and charges for the 2014/15 financial year have been compliant with EPA requirements extensively reviewed and adopted by Council, LEMPS for both Dorrigo (budget dependant) and efficiently and Raleigh waste facilities have been adopted by Council and six resourced waste attendant PDs were drafted and advertised. All six site based waste attendant positions have now been recruited with a new Waste Supervisor starting in Quarter 4. The SEW Team has continued to work with CHCC and NSC to develop new waste collection tender and the development of the Coffs Coast Waste Strategy. 2015/16 Code Action Status Annual Comment
LE.3.3.1.1 Operate the Bowerhouse Reuse Completed The Bowerhouse continues to operate within budget and is open Centre 8.00am - 4.00pm, Fridays, Saturdays and Sundays. Upgrades through the Better Waste and Recycling fund have continued with the rear access doors and back wall completed. Remaining funding will be rolled over to FY16/17 to continue improvement works. LE.3.3.1.2 Provide high quality kerbside waste Completed High quality kerbside collection has been maintained with few services and operate waste complaints regarding the service. Issues relating to access or missed facilities at Raleigh, Dorrigo and collections have been rectified quickly with an initial action undertaken Bellingen within 24 hours. Waste facilities continue to operate at Raleigh, Dorrigo and Bellingen, with improvements to each of these sites ongoing with the installation of the weighbridge and Community Recycling Centre expected to be completed in FY16/17. Upgrades and improvements to Bellingen are also due to start in FY 16/17 to facilitate recycling and provide better access around the site.
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LE.3.3.1.3 Contribute to the waste collection Completed Latest version of the draft contract is currently being reviewed. This service contract negotiations version incorporates the anticipated legislative change (Container Deposit legislation) and potential impacts this may have on kerbside recycling collections and MRF operations. The final version is imminent and expected to go out to tender early in the new financial year. LE.3.3.1.4 Community Recycling Centre at Progressing This action is progressing slowly with the contractor selected following a Raleigh Waste Management second RFQ. An extension to deliver the project was applied for due to Centre delays - this has been approved by the funding body Environmental Trust. The project is due to start on ground work in early September 2016 with completion 6 to 8 weeks later. It is hoped that this project and progress report will reach the funding body by the deadline of 31 October 2016 to avoid further extensions. LE.3.3.1.5 Weighbridge at Raleigh Waste Progressing Delays relating to road design and on-site sewage management system Management Centre being close to approach/road. Waiting for demolition certificate/construction certificate to begin on ground work.
LE.4 We live sustainably and reduce our ecological footprint and contribution to climate change LE.4.1 Our community is informed and acts to reduce our ecological footprint 2012/13 Code Action Status Annual Comment
LE.4.1.1.0 Provide programs and projects to Progressing Reducing our ecological footprint is an ongoing focus of the S&NR reduce our ecological footprint team. Outcomes are delivered through the implementation of a range of projects and programs undertaken by the team. LE.4.1.1.1 Implement Bellingen Emission Progressing Council was unsuccessful in gaining the CEEP funding to implement Reduction Plan (BERP) this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community.
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LE.4.1.1.2 Complete the Coastal Processes Completed Bellingen Coastal Process and Hazards Study complete in July 2012. and Hazards Study This forms the technical component of this planning project. The next step is to develop the Bellingen Coastal Zone Management Study & Plan, which will then be presented to Council for consideration. Project to commence November 2012. 2013/14 Code Action Status Annual Comment
LE.4.1.1.1 Review the actions from the Completed An initial review of the Bellingen Climate Change Risk Adaption Bellingen Climate Change Risk Strategy has been completed and this includes assessing the budget to Adaption Strategy to be progress on ground climate change mitigation projects. The focus will categorised as high, medium and be to implement the Coastal Zone Management Plan (CZMP). This is low actions an approved BSC (50%) and OEH (50%) funded project) to the value of $60,000 and BSC has recently submitted a revised work plan to OEH for approval.
The CZMP aims to formally manage the risks to land and assets from coastal hazards at present and in the future by 2100 (e.g. with sea level rise). The coastal hazards include beach erosion, shoreline recession and coastal inundation.
The draft Coastal Zone Management Plan (CZMP) was completed and adopted by Council in June 2014. Council also wrote to all affected private landholders to inform them of the draft Plan and to encourage feedback. The draft plan is now on public exhibition and the final Coastal Zone Management Plan will go to Council in Q1 2014/15 and then to the Minister. 2014/15 Code Action Status Annual Comment LE.4.1.1.1 Implement Recommendations from Completed This project was complete in Q4. The final Estuary Inundation Mapping Coastal Zone Management Plan Study was adopted by Council in April 2015. Further, as per a recommendation in the Coastal Zone Management Plan, Council staff have commenced surveying of the coastline to monitor erosion and tidal
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inundation events. LE.4.1.1.2 Review the actions from the Completed The final Coastal Zone Management Plan was adopted by Council in Bellingen Climate Change Risk Quarter 2. Further actions completed include the Adaption Strategy to be categorised as high, medium and final changes to the draft Estuary Inundation Mapping Study completed low actions in Quarter 3. The final Estuary Inundation Mapping Study was adopted by Council in April 2015. Further, as per CZMP recommendations, SEW Team staff have been trained in the use of surveying equipment to monitor coastline profiles for erosion and inundation changes. SEW Team staff also applied for two (2) grants to protect and enhance the natural environment of the coastline to the value of $50,000. 2015/16 Code Action Status Annual Comment LE.4.1.1.1 Implement high priority actions Progressing One beach survey completed at each of the four nominated key sites, from Coastal Zone Management photographs taken to document any changes following major storm Plan to protect and enhance events. No further grant funding successfully gained. natural environment subject to funding. LE.4.1.1.2 Analyse estuary inundation data Progressing Completion of this action was reliant upon completion of the revised and prepare mapping to implement Flood Study for the Lower Bellinger & Kalang Rivers, the subsequent development control completion of a revised Floodplain Risk Management Plan, and the recommendations arising from formulation of a new Development Control Plan to respond to flood risk. estuary inundation study when As only the first stage of this process has been completed, and funding formally adopted by Council applications to complete the remaining stages remains undetermined, it was not possible to complete this action in the 2015-16 year. LE.4.1.1.3 Development controls to restrict Progressing Completion of this action was reliant upon completion of the revised development having regard to risk Flood Study for the Lower Bellinger & Kalang Rivers, the subsequent are included in Council's completion of a revised Floodplain Risk Management Plan, and the Development Control Plan. formulation of a new Development Control Plan to respond to flood risk. As only the first stage of this process has been completed, and funding applications to complete the remaining stages remain undetermined, it was not possible to complete this action in the 2015-16 year.
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LE.4.2 Alternative forms of energy are embraced 2012/13 Code Action Status Annual Comment LE.4.2.1.0 Actively engage with community to Completed The SN&R team have a series of ongoing programs and projects to assist in reducing energy raise awareness in the community of energy reduction initiatives. consumption 2013/14 Code Action Status Annual Comment
LE.4.2.1.1 Present report to Council inclusive Progressing Report has been drafted for presentation to September Ordinary of an action plan Council meeting (ECM 456732) with business case, options and quote information. Action has been marked as 90% complete, as report content is written but yet to be finalised, approved and presented to Council. LE.4.2.2.1 Implement Stage 1 of the BERP Completed Projects implemented have saved approximately 45,000 kWh of energy project - subject to Federal Gov't and 48 tonnes of greenhouse gas emissions through the installation of CEEP Grant funding success (July solar hot water systems at the Bellingen and Dorrigo pools; installation 2013) of a 20kW PV solar system at the Dorrigo Pool; LED lighting upgrades throughout Council owned facilities and various timer switches.
Lastly, Council’s Sustainability Officer has been updating the Planet Footprint website to better manage our energy data and ensure this is tracked and measured to an accurate standard (Council currently receives approximately 200 energy invoices). This has proved to be challenging due to the multiple energy retailers Council uses and the number of bills. However, the objective of having a full 12 months’ worth of accurate energy and greenhouse gas emissions data for the 2013/14 financial year has been completed. Energy reports will be subsequently presented to Council management and put on the intranet to increase awareness of our energy consumption and carbon emissions in the 2014/15 financial year.
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2014/15 Code Action Status Annual Comment LE.4.2.1.1 Report with costings and options Completed A report was submitted to the December Ordinary Council Meeting from solar suppliers regarding the intention to move the server room electricity supply to solar.
Following discussions with the Sustainability Environment and Waste team, this will be considered subject to external grant funding as part of a broader organisation-wide commitment to providing electricity from sustainable sources. LE.4.2.2.1 Review the Bellingen Emissions Completed A detailed update on the Bellingen Emissions Reduction Plan was Reduction Program to determine provided to Council in April 2015. This noted all energy efficient effectiveness in achieving measures implemented in the 2014/15 financial year and how Council is reduction in energy/greenhouse tracking in achieving Council's target of reducing greenhouse gas gas emissions emissions by 40% by 2020 (on 1990 levels). 2015/16 Code Action Status Annual Comment
LE.4.2.1.1 Report with costings and options Completed Solar installation is being assessed for a total of 16 Council sites for the from solar suppliers potential to have Solar Photovoltaic (PV) arrays installed on the existing roof structures. This large site solar installations project was adopted by Council in May 2016 and installations will begin at priority sites in 2016/17. It is anticipated that the use and storage of solar energy will offset the current emissions levels by lowering energy (electricity) consumption levels. Some sites will be stand alone with no connection to the grid, powered using solar panels only. LE.4.2.2.1 Conduct complete review of Completed Review of current BERP completed and a council report with Bellingen Emissions Reduction recommendations will be presented to the new council following Program to determine September 2016 elections. effectiveness in achieving reduction in energy/greenhouse gas emissions
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LE.5 We protect and enhance our biodiversity LE.5.1 Our community understands the value of biodiversity 2012/13 Code Action Status Annual Comment
LE.5.1.1.0 Investigate options for biodiversity Completed Council's River & Biodiversity Officer has been recruited and is conservation including the implementing the following projects; Estuary Action Plan Stage 2, development of a broad strategy Jaliigirr Treeway Project and Bellingen Island Erosion control. All projects are linked to the Bellinger & Kalang River Health Plans. These projects all conserve and improve the biodiversity of our Shire. LE.5.1.1.1 Carry out investigation and identify Progressing Work is being undertaken by Council's Planning Team and the Office of options Environment & Heritage in relation to developing a Koala Plan of Management. LE.5.1.1.2 Develop biodiversity strategy Not Progressing Adequate strategies and river/biodiversity plans in place and focus is on delivering on ground projects.
2013/14 Code Action Status Annual Comment LE.5.1.1.1 Represent the aspirations of the Completed The Sustainable Environment & Waste Team is implementing multiple community as expressed in the biodiversity improvement projects such as the Jaliigirr Project, Connect Community Vision as opportunities with Your River Project, Stage 1 of the Bellingen Island Restoration are identified Project, the Rock Fillets for Fish Fillets Project, upgrading the Dangar Falls Reserve, the Coastal Zone Management Plan and implementing weed inspections and on ground weed control. Further the Manager Sustainable Environment & Waste is the Executive Officer for the Environment Sustainability Advisory Committee (ESAC) to consult with the community in the area of biodiversity.
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2014/15 Code Action Status Annual Comment LE.5.1.1.1 Build partnerships with the Completed The fourth ESAC meeting was held on 10 June 2015. A quorum of community through Quarterly members was not in attendance; however a field trip to Council's river meetings of the Environmental and biodiversity improvement projects was still run. Some key initiatives Sustainability Advisory Committee that ESAC assisted Council with in FY2014/15 include; allocation of the (ESAC) to engage community on Environment Levy budget, assessing the Environment Levy Community biodiversity projects Fund applications, technical input into the Coastal Zone Management Plan and Estuary inundation Mapping Study, distributing information the Bellinger River Snapping Turtle mortality event and completing the Coffs Coast Waste Services waste strategy survey. 2015/16 Code Action Status Annual Comment LE.5.1.1.1 Commence preparation of Not Progressing This project was not delivered as it was not approved by Council as Biodiversity Action Strategy for the mentioned in Q1 and 2. Shire (subject to grant funding)
LE.5.2 Biodiversity is managed and protected for future generations 2012/13 Code Action Status Annual Comment LE.5.2.1.0 Planning controls to improve our Completed BLEP 2010 includes a well recognised suite of planning controls and biodiversity and protect threatened zoning provisions that work towards the future protection of biodiversity species are developed and refined and threatened species in the Shire. The release of the NSW Government Planning White Paper requires further refinement of controls within the scope of the new planning framework. LE.5.2.1.1 Urban Tree Management Policy Completed Developed and adopted by Council and Procedures developed for Council owned land
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LE.5.2.1.2 Seek funding towards the Completed In April 2012 the State Government ‘Iconic’ species Koala funding was development of a Koala announced by the Minister for the Environment, The Hon Robyn Parker Management Plan MP. Accordingly, the Office of Environment and Heritage (OEH) identified the Bellingen Local Government Area (LGA) as a priority area for Koala conservation and provided up to $50,000 for Koala surveys and habitat mapping in the coastal parts of the LGA for this 2012/13 financial year and a further $30,000 is proposed for the following financial year to progress a Comprehensive Koala Plan of Management under the provisions of SEPP 44. LE.5.2.1.3 Develop the Koala Management Progressing Funding has been secured for the 2013/14 financial year. Item has Plan (contingent on funding) been included in 2013/14 delivery plan LE 5.2.1.4. LE.5.2.2.0 Implement strategic actions for the Progressing • Estuary Action Plan Stage 2- Baseline condition assessments identified key Bellinger River health completed for 17 properties. Property visits to be arranged next Quarter issue Riparian and Wetland to develop a site action plan for the riparian zone. Management • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed for 3 new sites next year.
• Bellingen Island River Bank Stabilisation –Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting.
• Connect with your River Program - Riparian restoration at Moody’s Bridge, Arthur Keough Reserve & 5 private properties.
• Our Living Coast - Riparian restoration at Bellingen Island, Alma Doepel Park, Ford St, Wastewater Treatment Plant & 4 private properties.
• Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures.
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• Site visits conducted and advice provided for public enquiries about river bank erosion.
• The 3rd of 5 Waterwise Schools accredited for Waterwise education & practices. LE.5.2.3.0 Implement strategic actions for the Progressing The following projects and actions have contributed towards progress: identified key Kalang River health issue Riparian and Wetland • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the Management estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter.
• The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year.
• Bellingen Island River Bank Stabilisation –Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting. LE.5.2.4.0 Implement strategic actions for the Progressing The following projects and actions have contributed towards progress: identified key Bellinger River health issue Forestry, Logging and • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the Clearing estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter.
• The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for
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riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year. LE.5.2.5.0 Implement strategic actions for the Progressing The following projects and actions have contributed towards progress: identified key Kalang River health issue Forestry, Logging and • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the Clearing estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter.
• The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year. 2013/14 Code Action Status Annual Comment
LE.5.2.1.1 Planning controls to improve our Completed Planning controls currently exist to protect biodiversity & threatened biodiversity and protect threatened species. The Regional Growth Plan process has recently commenced species are developed and/or and this may result in the development of new planning controls for refined and adopted by Council as biodiversity and threatened species management. required LE.5.2.1.2 Undertake vegetation survey and Completed The Koala Habitat Study & associated fine scale vegetation mapping associated mapping were finalised in June 2014. LE.5.2.1.3 Undertake Koala Survey Completed The Koala Habitat Study & associated fine scale vegetation mapping were finalised in June 2014. LE.5.2.1.4 Commence preparation of Koala Completed The Draft KPOM will be reported to Council in August 2014 with a Plan of Management for the Shire recommendation to commence public exhibition.
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LE.5.2.2.1 Implement Stage 1 of the Dangar Completed The revised Danger Falls draft Plan of Management has been now Falls Reserve upgrade endorsed by Council. As this reserve is Crown Land and Council is the Trust Manager, the endorsed draft PoM is now with the Crown and the Minister for approval.
The S&NR Team and Works Team implemented the priority on ground projects at the Dangar Falls Reserve. This included upgrading approximately 60 metres of wooden boardwalk above the most degraded section of the existing pathway. Further, in partnership with the community volunteers, the Dorrigo Aboriginal Green Team and local contractors, Council project managed the construction of the labyrinth (a winding paved pathway which provides a recreational facility to the community with benefits for mental health has been constructed with funding provided by ETC Community Support Fund, Dorrigo Expansive Education Program and Dorrigo Arts Council. Ongoing bush regeneration continues.
The S&NR Team was also successful in winning a Crown Lands grant application for $25,000 to implement further path upgrades, improvements to the labyrinth and ongoing bush regeneration. This will be implemented in the 2014/15 financial year. LE.5.2.3.1 Implement Stage 1 of the Bellingen Completed This project focused on implementing best practice river bank Island Restoration Project stabilisation works to protect Bellingen Island (endangered ecological community). The project installed wooden pin groynes, log and rock revetment work and the planting of native seedlings to stabilise the riverbank to the east of Bellingen Island. The project was completed in partnership with the NRCMA (design and grant funding), Council’s Works Team, private contractors and Bellingen Urban Landcare Group.
The quantifiable outcomes of the project are listed as follows; 70 meters of riverbank stabilised, 200m of riparian vegetation enhanced, 672 native sedges/150 local native tree seedlings planted and a community planting and awareness raising event held with Bellingen Urban Landcare.
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LE.5.2.4.1 Implement Stage 2 of the Jaliigirr Progressing Stage 2 of the Jaliigirr Biodiversity Alliance Project (Bellinger River Tree Biodiversity Alliance Project way & Dorrigo National Park Protection) has commenced. This project (Bellinger River Tree way & Dorrigo aims to improve the biodiversity of the Shire through ongoing weed National Park Protection) control and planting of native seedlings across both public and private land.
The quantifiable outcomes of the project achieved until date are listed as follows;
Dorrigo National Park Protection (1 sites) – implemented 5.94ha of weed removal to protect that has resulted in the protection of Dorrigo National Park.
Bellinger River Treeway (10 sites) – planted 1.43ha of native seedlings, implemented 2.34ha of weed removal and the project has enhanced 5.95ha of native vegetation in the Shire.
Council has engaged a further 3 private landholders to implement on ground projects. These sites are located in Dorrigo (adjacent Dorrigo National Park) and in the Hydes Creek area to expand the koala habitat area in this location to implement weed control and native revegetation across 1.5ha. This process has also included negotiating a new contract with the Local Land Services and maintenance of Council’s existing Jaliigirr Biodiversity Alliance project sites. 2014/15 Code Action Status Annual Comment LE.5.2.1.1 Prepare Koala Plan of Progressing In view of the need for re-exhibition of the plan over May-June 2015, it Management for the Shire was not possible to report the Plan back to Council for adoption within Q4, as scheduled. The Plan was however reported to the next available Council Meeting on 22 July 2015, where it was formally adopted by Council. It is now necessary to refer the Plan to the Department of Planning for formal approval. LE.5.2.1.2 Review recommendations in the Completed The adoption of the KPOM by Council in July 2015 provided
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adopted Koala Plan of confirmation of the management actions that Council will be required to Management and ascertain those implement, once the Plan is formally approved by the Department of which can be implemented by Planning. Actions requiring immediate implementation include the Council undertaking of survey work to the west of the Never Never and a schedule for completion of this work has already been developed. LE.5.2.2.1 Implement Stage 2 of the Dangar Completed This project was complete in Q4. Council's Works Team upgraded an Falls Reserve upgrade additional 50 metres of wooden boardwalk and approximately 3ha of weed control was implemented. LE.5.2.3.1 Maintain Bellingen Island Completed Maintenance contract is in place and 0.5ha revegetation across 3 sites Restoration Project is being maintained for weed control. LE.5.2.4.1 Implement Stage 3 of the Jaliigirr Completed This project was completed in Q4. Two (2) sites were selected following Biodiversity Alliance Project NCLLS approval; south of Urunga Lagoon (Bellinger Heads State Park) (Bellinger River Tree way & Dorrigo and a private property on Dome Road. Approximately 25ha of weed National Park Protection) control enhancing local native vegetation was completed connecting key vegetation corridors in the Shire. Staff also negotiated to include an additional site with NCLLS, Dangar Falls Reserve, for weed control and enhancing both the environmental and aesthetic value of this important site. 2015/16 Code Action Status Annual Comment LE.5.2.1.1 Prepare Koala Plan of Progressing This matter cannot be finalised until such time as approval is issued by Management for the Shire the Department of Planning & Environment. Council has done all that it can to complete this action. LE.5.2.1.2 Review recommendations in the Progressing The Koala Management Strategy, adopted by Council in December adopted Koala Plan of 2015, recommends that a range of management actions be Management and ascertain those implemented outside of the development assessment process. A which can be implemented by budget allocation to implement a number of those actions has been Council provided for the 2016-17 financial year, however it would be desirable to utilise this funding for matching support should suitable grant funding arise in the first half of the 2016-17 FY.
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LE.5.2.2.1 COMPLETED 2014/2015 Completed See 2014/15 commentary
LE.5.2.3.1 COMPLETED 2014/2015 Completed See 2014/15 commentary
LE.5.2.4.1 Implement Stage 4 of the Jaliigirr Completed Stage 4 completed with the following outputs achieved - 18ha initial Biodiversity Alliance Project weed control (and follow up weed control 18ha) and infill/enhancement planting (2.55ha, 112 trees and 4.5kg seeds) completed at Hungry Head-Urunga Lagoon in priority coastal corridor. 2.07ha initial weed control and infill/enhancement plantings (110 trees) completed at Hydes Creek in priority koala corridor. 1.6ha biodiverse plantings with 2,600 plants at Gleniffer in priority vegetation corridor.
A community event was held in partnership with Bellinger Landcare 1 November 2015 to collect coastal wattle seeds at Urunga Lagoon. Ten people participated in the event and collected 500 grams of seeds, which will be scattered by contractors to contribute towards in- fill/enhancement planting outputs for this site. A media release was published in the Bellingen Courier Sun 16 September 2015 and the Jaliigirr Partner Bulletin October to promote this event and the bush regeneration work at this site. LE.5.2.4.2 Maintain key weed control and Completed Maintenance contracts completed for 2015/16. Sites include previous bush regeneration sites to protect Jaliigirr Biodiversity Project sites (Urunga Lagoon, Hammond St, and enhance natural environment Ringwood Creek & Baker St), Mylestom Drive, Bellingen Island river bank, Lavender’s Bridge and Dangar Falls Reserve.
LE.5.3 Threats to biodiversity are identified and mitigated 2012/13 Code Action Status Annual Comment
LE.5.3.1.0 Provide a range of policies, Progressing Council's River & Biodiversity Officer has been recruited and is programs and services to protect implementing the following projects; Estuary Action Plan Stage 2, Jaliigirr Treeway Project and Bellingen Island Erosion control. All
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and enhance biodiversity projects are linked to the Bellinger & Kalang River Health Plans. LE.5.3.1.1 Seek State or Federal Government Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW funding for adaptation measures Environment Trust to develop a shire wide Sustainable Agriculture for natural environments which Program in partnership with Landcare. Stage 2 outcomes to be known may be of State or Federal end July 2013. significance. LE.5.3.1.2 Review of high risk weed list and Completed High Risk Weeds List and Incursion plan reviewed in October 2012 and incursion plans June 2013. Defined list of 10 high risk weeds is available to public on the Look Learn Act website. LE.5.3.1.3 Monitoring programs developed Completed MERI is undertaken through the implementation of the North Coast using the MER (Monitoring, Weeds Action Program activities, including weed inspections, weed Evaluating, Reporting & control and re-inspections of private and public lands. MERI documents Improvement)I principles are maintained by the Invasive Plants Officer and the Weedmap Pro system. LE.5.3.1.4 Develop and implement a weed Completed This action is an on-going focus of the Invasive Plants Officer and control strategy for private land, NR&S team activities. The 2012-13 weed control strategy was public land, Crown reserves and developed following inspections by the Invasive Plants Officer and on- roadsides ground weed control staff. The strategy control works are implemented on a priority basis with identified high priority weeds treat first and Class 1,2,3&4 noxious weeds controlled in succession. LE.5.3.2.0 Identify and document high risk Completed This action is an on-going focus of the Invasive Plants Officer. High pathways and sites Risk Pathways and sites are identified, inspected and documented using the Weedmap Pro system and GPS records. Documents are maintained by the Invasive Plants Officer. LE.5.3.3.0 Develop regional high risk pathway Completed North Coast Weeds Advisory Committee: High Risk Pathway management plan Management Strategy completed and reviewed June 2012. LE.5.3.4.0 Develop Industry Hygiene Protocol Completed Hygiene Practices Protocol completed. Protocol currently being for machinery and personnel implemented by Council operations staff and contract Bush working in weed infested areas Regenerators. LE.5.3.5.0 Develop and review regional weed Completed The North Coast Weeds Advisory Committee (NCWAC) has developed the High Risk Pathways Management Strategy 2011-15; Weed
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management plans Incursion Plan 2011-15; Operating Procedure - Preventing the Spread of High Priority Weed Species. These plans have been reviewed by the NCWAC project reference team (PRT), and distributed to user stakeholders. In June 2013 the NCWAC PRT reviewed the North Coast Weeds Action Program (NCWAP) to streamline and prepare for delivery of the NCWAP 2013-14 year. LE.5.3.6.0 Encourage indigenous green team Completed This action is no longer an objective of the Weed Action Program. The training in weed control, bush Ngurrala Green Team was contracted to implemented bush regeneration and ecological regeneration works on a Mountain Top Road, Dorrigo property as part restoration activities of the on-ground works for Component 2 of Councils Jaliigirr (Biodiversity Fund) Project. This team will continue to carry out on- ground works for Component 2 of Councils Jaliigirr Project, working alongside and providing in-formal training to the Dorrigo Aboriginal Green Team. LE.5.3.7.0 Report quarterly to the North Coast Completed BSC quarterly Weed Report, including Weeds Action Program activities, Weeds Advisory Committee presented at the North Coast Weeds Advisory Committee meeting, held meetings on progress in Coffs Harbour 1/5/2013. LE.5.3.7.1 Establish partnerships with relevant Completed On-going contact has continued with UNE through the implementation research authorities and assist in of the Fireweed Research Project. On-going discussions have been weed research and bio-control held with the Weeds of National Significance Fireweed Co-ordinator to projects provide local information to the State Fireweed Research Project.
Invasive Plants Officer has provided support to a federally funded project to Bostobrick Landcare Group to locate, transplant and distribute Giant Parramatta Grass infected with the biological control Crown Root Rot. This project will be implemented in the 2013-14 year. 2013/14 Code Action Status Annual Comment LE.5.3.1.1 Implement the 12 annual objectives Completed Key deliverables for project include aerial inspections on the Dorrigo of the NCWAC WAP Plateau targeting Fireweed and issuing approximately 65 letters to landholders, roadside control of Fireweed on the Dorrigo Plateau, white blackberry control works (cut and paint with Glyphosate) in Council
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managed roadsides and reserves within the Bellingen township, select Camphor Laurel removal in Council reserves, commencing organic pesticide (Bioweed) trials, weed control works completed at the Raleigh Waste Management Centre and ongoing inspections including high risk priority sites 1. Pacific Highway - Kudzu 2. Pine Creek State Forest, Slarkes Road – Tropical Soda Apple and 3. Darkwood Road, Thora – Seeded Bananas. These sites are to be controlled in the 2014/15 year.
Further Stage 1 of the Service Delivery Review for Weed Management Services was implemented and Council’s ITS Department is currently working with Weed map Pro to set up improved weed mapping software. LE.5.3.2.1 Conduct 670 annual inspections as Progressing Council’s Invasive Plants Officer has conducted numerous weed the Local Control Authority under inspections throughout the 2013/14 financial year with resources the NSW Noxious Weeds Act 1993 currently available. In particular, in Q4 Council’s Invasive Plants Officer project managed aerial inspections on the Dorrigo Plateau targeting Fireweed and approximately 65 letters were issued to affected landholders. Further inspections were conducted in the coastal zone area. A total of 478 inspections, or 70% of the target 670 inspections, were conducted in the 2013/14 financial year. 2014/15 Code Action Status Annual Comment
LE.5.3.1.1 Implement the 12 annual objectives Completed All twelve (12) NCWAP objectives were delivered in Quarter 4. The of the North Coast Weeds Advisory SEW Team has exceeded committed annual weed control targets Committee Weeds Action Program delivering 542 hectares of weed control works on public and private land. Further weed control works delivered as follows;
Final Pesticide Use Notification Plan being adopted by Council and satisfying NSW EPA audit requirements.
Class 1 tropical soda apple plants were removed under Thora Bridge and coordinating large scale inspections and eradication at Pine Creek State Forest.
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Ongoing treatment of Class 1 kidney leaf mud plantain at Raleigh Waste Management Centre.
The trial of Bioweed (organic herbicide) and subsequent report to Council - May 2015.
The initial treatment of Seeded Bananas as classified as a new incursion in the Shire.
The ongoing treatment of white blackberry, salvinia and fireweed. LE.5.3.2.1 Conduct up to 400 annual Progressing A total of 200 on ground Local Control Authority weed inspections were inspections as the Local Control completed in the 2014/15 financial year covering approximately 5100 Authority under the NSW Noxious ha. Weeds Act 1993 (dependant on Council adopting SDR Review for Weed Management Services recommendation) LE.5.3.2.2 Implement Stage 1 of SDR Review Completed This project was completed in Q3. An Invasive Plants Inspector (P/T - for Weed Management Services 12 month contract) was employed, Weedmap Pro software is functional (dependant on Council adopting and is now being used in the field and private weed spray contractors recommendation) are now engaged to carry our weed control and bush regeneration services. 2015/16 Code Action Status Annual Comment
LE.5.3.1.1 Implement annual objectives of the Completed All twelve (12) NCWAP objectives were successfully implemented North Coast Weeds Advisory and/or completed in the 2015/16 year, with the following outputs Committee Weeds Action Program achieved - 393 hectares of weed control including control of high priority 1520 species Tropical Soda Apple, Seeded Banana and Black Locust; 261 private property inspections, covering an area of 6003 hectares; 670 kilometres of high risk pathways inspected; 61 high risk sites inspected covering an area of 405 hectares; 58 other priority sites inspected covering an area of 380 hectares.
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LE.5.3.2.1 Conduct up to 400 annual Completed A total of 261 private property inspections were completed covering an inspections as the Local Control area of 6003 hectares across the Bellingen Shire; as well as 30 public Authority under the NSW Noxious land sites inspected. Weeds Act 1993
LE.6 We work together to protect and enhance our environment LE.6.1 The guidance of the custodial people is recognised 2012/13 Code Action Status Annual Comment LE.6.1.1.0 Recognise and acknowledge the Completed Acknowledgement incorporated in the Community Strategic Plan. traditional owners of the land Aboriginal representatives included on heritage advisory committee. LE.6.1.1.1 Review the Advisory Committee Completed New Community Wellbeing Advisory Committee call for nominations are membership with the objective of being prepared now that the Community Wellbeing Manager is in place. incorporating representation from Membership and terms of reference were reviewed by council in late the aboriginal community 2012. LE.6.1.1.2 Implement cultural awareness Completed Key staff involved in community planning and support have attended program for Council staff training. Wider staff program has not progressed due to internal constraints. 2013/14 Code Action Status Annual Comment LE.6.1.1.1 Represent the aspirations of the Completed The SE&W Team is taking steps to better engage with the custodial community as expressed in the people of the Shire. Although a whole of Council approach is Community Vision as opportunities recommended, the SE&W Team continues to engage with various are identified Aboriginal Green Teams.
The Community Wellbeing team has met with a range of Gumbaynggirr representatives to seek guidance.
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2014/15 Code Action Status Annual Comment LE.6.1.1.1 Support an Aboriginal Green Team Completed Council staff assisted the Coffs Harbour Aboriginal Land Council's to implement on ground works for (CHALC) Environment Trust grant application to the value of $100,000 weed control and/or bush for on ground bush regeneration and weed control projects in Yellow regeneration (subject to external Rock. Staff provided detailed project plans for CHALC to implement if grant funding success) successful as well. In Quarter 3, Council has been informed the CHALC grant has not been successful.
2015/16 Code Action Status Annual Comment LE.6.1.1.1 Respond to Community requests Completed A range of community requests were responded to throughout the year as appropriate on a variety of subject matters.
LE.6.2 Our community is informed and educated on environmental issues, threats and opportunities 2012/13 Code Action Status Annual Comment
LE.6.2.1.0 Educate and partner with the Progressing First Environmental Sustainability Advisory Committee (ESAC) held on community on environmental 12th June 2013. matters LE.6.2.2.0 Education and enforcement Completed The Invasive Plants Officer presented at the Weed Identification and programs delivered to stakeholders Control field day held with Bellinger Landcare. This provided weed and community identification tips and control advice to 20 community attendees. LE.6.2.2.1 Develop and distribute educational Completed This is an on-going action for the Invasive Plants Officer. The Invasive Plants Officer responds to hotline and front desk enquiries for weed
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material for high risk weed species identification and management techniques, providing educational material for high risk weed species. Additional to this the Look Learn Act Weed Awareness extension package is providing further avenues for community members/landholders to access educational material on weed identification and management. LE.6.2.2.2 Develop and publicise hotline Completed The NCWAC Weed Action Plan Project Reference Team, working with numbers and regional contacts Southern Cross Ten, has developed the 'Look Learn Act' Weeds Awareness extension package. This package has included TV adverts; radio adverts; set-up of the Look Learn Act website, facebook page and twitter account. All media and promotion sources used for promotion of weed awareness and management publicise, or provide links to, the regional weed management contacts and hotline numbers. 2013/14 Code Action Status Annual Comment
LE.6.2.1.1 Support community based Completed The S&NR Team opened the Environment Levy Community Fund sustainability & natural resource (ELCF) to the community. Council received seven project applications management education programs, capped at $5,000 per project from environmental community groups. projects & festivals Council’s Manager S&NR subsequently presented the Environment Sustainability Advisory Committee (ESAC) meeting in Q2 for comment and recommendation. All seven projects were endorsed by the ESAC and subsequently adopted by Council to the value of $35,000.
The S&NR Team has presented at the Bellingen Plant Fair, conducted Environment Levy Community fund educational workshops at Urunga, Bellingen & Dorrigo, conducted Bellingen Island educational walking tours with the community and regularly conducts weed identification and riparian vegetation workshops at various private properties throughout the Shire. LE.6.2.1.2 Build partnerships with the Completed community through Quarterly meetings of the Environmental Sustainability Advisory Committee (ESAC)
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2014/15 Code Action Status Annual Comment LE.6.2.1.1 Provide financial support to Completed Council received a total of thirteen (13) applications for the Environment community groups for Levy Community Fund in FY2014/15. The Committee selected a total of environmental sustainability nine (9) projects to the value of $32,773 to be adopted by Council at the projects via the Environment Levy Council meeting in November 2015. Council requested further Community Fund (ELCF). Funding information on two (2) of these applications and this was presented to up to $5,000 per project the committee in Quarter 2 for discussion. These two (2) projects then competitively assessed went to Council for consideration and Council subsequently adopted one (1) project to support Wenonah Dune Care to reroof their shed.
LE.6.2.1.2 Build partnerships with the Completed The fourth ESAC meeting was held on 10 June 2015. A quorum of community through Quarterly members was not in attendance; however a field trip to Council's river meetings of the Environmental and biodiversity improvement projects was still run. Some key initiatives Sustainability Advisory Committee that ESAC assisted Council with in FY2014/15 include; allocation for the (ESAC) Environment Levy budget, assessing the Environment Levy Community Fund applications, technical input into the Coastal Zone Management Plan and Estuary Inundation Mapping Study, distributing information the Bellinger River Snapping Turtle mortality event and completing the Coffs Coast Waste Services waste strategy survey.
2015/16 Code Action Status Annual Comment
LE.6.2.1.1 Provide financial support to Completed All six projects funded ($5000 each). Signed agreements received for community groups for all six projects, five of which are still underway and one completed. environmental sustainability projects via the Environment Levy Community Fund (ELCF). Funding up to $5,000 per project competitively assessed LE.6.2.1.2 Build partnerships with the Completed Two meetings held - 30 March and 10 May 2016. Environmental Levy
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community through Quarterly proposed projects and funding allocation was the main focus, along with meetings of the Environmental the change in process for this matter. Sustainability Advisory Committee (ESAC)
LE.6.3 The contribution of our community groups are fostered, supported and celebrated 2012/13 Code Action Status Annual Comment LE.6.3.1.0 Celebrate and support community Completed Events held throughout the year to recognise volunteering effort such contribution as Australia Day celebrations and National Volunteer Week. LE.6.3.1.1 Actively recognise and support our Completed Events held throughout the year to recognise volunteering effort such community and volunteer groups as Australia Day celebrations and National Volunteer Week. through events such as Australia Day, Volunteer Week and Local Government Week
2013/14 Code Action Status Annual Comment LE.6.3.1.1 Conduct annual Volunteers' Day Completed The Volunteer Celebration Day was conducted on the 17th May. celebration Celebrations included guest speakers, entertainment and a barbeque lunch. A wide range of volunteer groups from across the Shire were invited to attend. This included emergency services, community organizations and sporting groups. Funding of $5,000 will be set aside in next year's budget for on-going recognition and awards for volunteers. At the August Council meeting, a draft volunteer policy was adopted by Council. Further community consultation will see this policy develop to ensure that it meets the needs of Council and its wide range of volunteer groups. The policy will be supported by an Operations Manual to ensure consistent management of volunteers across all Council departments.
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2014/15 Code Action Status Annual Comment LE.6.3.1.1 Conduct annual Volunteer's Day Completed BSC hosted a celebration as part of national Volunteer Week at Dangar Celebrations and develop a Falls, Dorrigo on Tuesday 12 May. It was attended by Acting Mayor Cr professional development program Desmae Harrison, approximately 40 volunteers and representatives for volunteers who support Council from council. One volunteer was acknowledged at the celebration for services over 25 years service to the Dorrigo Tourist Association. Advertising prior to the event was conducted through print, radio and web media along with the opportunity for long serving volunteers in the community to be recognised.
Feedback from volunteers following the 2014 celebration identified that they would prefer to celebrate or be recognised within their own volunteering program and so BSC managers of volunteers were also encouraged to recognised their volunteers in the most appropriate way within their own teams. 2015/16 Code Action Status Annual Comment LE.6.3.1.1 Develop a volunteer recognition Progressing Volunteers were recognised during National Volunteer Week in May program 2016 with focus placed on recognising longstanding Section 355 Committee volunteers as well as other community group volunteers. A successful afternoon tea event was held at Raleigh Hall with approximately 50 volunteers in attendance. Importantly the planning and implementation of this event was a collaboration of the Volunteer and Visitor Information Centre and the relevant Council representative that directly manages the recognised volunteer groups. LE.6.3.1.2 Undertake a survey seeking input Progressing A volunteer survey of Council direct volunteers was undertaken in from volunteers on their job April/May 2016. Some volunteer groups requested an extension of the satisfaction closing date which was granted. The results of the survey are yet to be analysed however will be completed in July 2016.
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LE.6.3.1.3 Engagement of the Work for the Completed Council engaged three Work for the Dole placements. Each placement Dole Program where candidates worked at the Events Hub and assisted in compiling data for the will predominantly work on website, providing secretarial support for the Events Hub committee community projects and researching and collating data to assist event organisers, for example identifying suppliers that support the events and festivals sector such as venues, marketing, volunteers, event hire equipment etc.
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Civic Leadership CL.1 Council is an organisation that embraces business excellence CL.1.1 Financial sustainability is maintained through effective short and long term financial management 2012/13 Code Action Status Annual Comment
CL.1.1.1.0 Compliance with Council policy and Completed Completed except for finalisation of 2013 financial statements check of relevant legislation to ensure the KPI's - all compliance issues met for 2012-2013 subject to audit. long term financial sustainability of the organisation CL.1.1.1.1 Review financial planning policy Completed Financial Planning Policy adopted in April 2013 CL.1.1.1.2 Review long term financial plan Completed LTFP adopted in June 2013. 2013/14 Code Action Status Annual Comment CL.1.1.1.01 Long-term financial plan - Reported Completed Adopted by Council at 19 February 2014 meeting. This document was to Council for adoption by 30 June included in the suite of documents for the Special Rate Variation each year application. CL.1.1.1.02 Financial Report/Statements - Completed Completed and lodged with the Division of Local Government within the Lodged by the due date with DLG statutory timeframe. CL.1.1.1.03 Rates and instalment notices - run Completed Rates notice, instalment notices and water accounts were prepared and as per CivicView schedule sent within the statutory timeframe. CL.1.1.1.04 Payroll - Payroll runs conducted in Completed All Payroll runs were conducted on time for all pay dates. time for pay dates. CL.1.1.1.05 Quarterly Budget Reviews - Completed 2nd and 3rd quarter reviews were reported to the March and June 2014 Reported to Council within 2 Ordinary Council meetings respectively. months of end of Quarter
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CL.1.1.1.06 BAS - Lodged with the ATO by the Completed BAS lodged each month within statutory timeframes. due date CL.1.1.1.07 Revenue Policy - Reported to Completed Adopted by Council at 19 February 2014 meeting. This document was Council for adoption by 30 June included in the suite of documents for the Special Rate Variation each year application. CL.1.1.1.08 Fees & Charges - Reported to Completed Adopted by Council at 25 June 2014 meeting. Council for adoption by 30 June each year CL.1.1.1.09 Statement of compliance - Lodged Completed Lodged with the Division of Local Government by due date. by the due date with DLG CL.1.1.1.10 Pensioner Concessions Subsidy - Completed Lodged with Division of Local Government by due date. Lodged by the due date with DLG CL.1.1.1.11 FBT Return - Lodged with the ATO Completed Lodged with the ATO by the due date. by the due date CL.1.1.1.12 All financial statutory requirements Completed Met the requirements of the OP items. CL.1.1.2.1 Assess progress against the Completed Progress assessed against the Financial Planning Policy for the Sept, Financial Planning Policy Quarterly Dec and March quarter and reported to the Executive and Council. The and report to the Executive and fourth quarter to be reported with the 2014 Financial Year Financial Council Statements. CL.1.1.3.1 Manage assets - Progressing 12 items actioned or on track. Review of light fleet mix commenced but unable to be completed due to resource constraints. Some items rolled Plant Replacements conducted for into 2014/15. Slippage discussed and agreed with DGMO and plans to FY according to Forecast produced address resource shortage made for 2014/15. in CY H1 2012 or variations as agreed with DGMO.
Plant disposals conducted for FY according to Forecast produced in CY H1 2012 or variations as agreed with DGMO
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Rates calculations conducted for 2014-2015 FY CL.1.1.4.1 Review lease agreements for Progressing Lease Policy drafted. assets owned by Council which are leased to other entities in Submissions from community on draft policy sought. accordance with the lease agreements List of Council leases created from records.
Lease register created in corporate electronic management software.
Lease data entered into register in corporate electronic management software.
Conversations initiated with Coffs Harbour City Council to explore potential resource sharing arrangement with respect to management of leases. CL.1.1.4.2 Manage lease agreements for Progressing 8 leases currently on month-to-month extension. Renewal on hold assets owned by Council which are pending finalisation of lease policy and management procedures. leased to other entities in accordance with the lease agreements 2014/15 Code Action Status Annual Comment CL.1.1.1.01 Complete Long-term financial plan Completed Long Term Financial Plan completed within statutory timeframes and within statutory timeframe adopted by Council at the June 2015 Council meeting. CL.1.1.1.02 Complete and lodge Financial Completed Report/Statements with OLG within statutory timeframe CL.1.1.1.03 Complete rates and instalment Completed notices within statutory timeframes
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CL.1.1.1.04 Complete payroll runs within Completed All payroll runs completed within timeframe up to 30/06/15. timeframe CL.1.1.1.05 Complete quarterly budget reviews Completed All three quarterly budget review statements (September 2014, within statutory timeframes December 2014 and March 2015) completed for the year. CL.1.1.1.06 BAS - Lodged with the ATO within Completed All Business Activity Statements for 2014/15 lodged within statutory statutory timeframe timeframe. CL.1.1.1.07 Complete revenue policy within Completed Revenue Policy completed within statutory timeframes and adopted at statutory timeframes the June 2015 Council meeting. CL.1.1.1.08 Complete Fees & Charges Completed Fees and charges schedule adopted by Council at the June 2015 Schedule within statutory Council meeting. timeframes CL.1.1.1.09 Complete statement of compliance Completed and lodge with OLG within statutory timeframe CL.1.1.1.10 Complete and lodge pensioner Completed Subsidy Claim #128 audited and lodged with Office of Local concession subsidies with OLG Government within statutory timeframe. within statutory timeframe CL.1.1.1.11 FBT return lodged with ATO within Completed Fringe Benefit Tax return completed and lodged by due date 21 May statutory timeframe 2015. CL.1.1.1.12 Develop improved timesheet Progressing Investigations commenced. Due to loss of key Finance staff during process and systems 2014/15 this item will be completed in 2015/16. CL.1.1.1.13 Revise payroll in terms of pre- Completed payments of some staff wages CL.1.1.1.14 Finalise implementation of Not Progressing Due to loss of key Finance staff during 2014/15 this item will be committed costing completed in 2015/16. CL.1.1.1.15 Review outstanding monies for Progressing Due to time competing priorities and time required in researching sale of land individual accounts, beneficiaries and solicitors this action is not yet finalised. It is anticipated all funds currently held by Council from the
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Sale of Land for unpaid rates be completed within 2015/2016 financial year. CL.1.1.1.16 Review fees and charges Completed CL.1.1.1.17 Implement IP&R into Civic View Not Progressing Due to loss of key Finance staff during 2014/15 this item will be and Power Budget completed in 2015/16. CL.1.1.1.18 Undertake fair value for AASB113 Completed AASB113 changes implemented as part of the 2014/15 financial new standard statements and audited (Note 27). CL.1.1.1.19 Implement Blackadder changes Progressing Some recommendations underway. Action plan and timetable into Civic View and Power Budget developed by CFO. CL.1.1.1.20 Service delivery reviews - provide Completed Being undertaken as required. Service review undertaken by Evolve. financial requirements Further service reviews to come during next few financial years. CL.1.1.1.21 Review invoice distribution across Progressing Further follow up required regarding collection of invoices, and organisation to improve current procedures still to be written. Thorough review to be undertaken on processes and streamline commencement of Senior Accountant during 2015/16. CL.1.1.2.1 Complete quarterly as part of Progressing Financial Planning Policy to be reviewed in 2015/16 as a result of budget review process changes from Fit for the Future reforms. CL.1.1.3.1 Manage assets - Plant Completed Council's high pressure drain cleaner, a pig trailer and the mini Replacements conducted for FY excavator and associated trailer were all replaced according to Forecast produced in Civic View or variation as agreed Council's road patching truck, bridge crew truck and skid steer loader with DGMO were not replaced pending internal discussions about the technical solution which will provide the greatest efficiencies and lowest cost of service delivery.
A decision was made to defer the replacement of Council's heavy wheel loader in order to delay capital expenditure.
An alternate solution with respect to the water trucks was proposed whereby the bodies would be replaced and the chassis retained for a further 2-3 years. Specification of the bodies has commenced.
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The three town maintenance tippers were all specified, RFQ's conducted and orders placed. Due to long lead times for build, the items were not able to be supplied within the financial year. CL.1.1.3.2 Commence preparation of asset Completed Asset Management plan commenced. management plan for plant CL.1.1.4.1 Review lease agreements for Completed Lease register now available to staff on Intranet. Asset optimisation assets owned by Council which are review continuing. leased to other entities in accordance with the lease agreements CL.1.1.4.2 Manage lease agreements for Completed Lease policy adopted and lease register implemented and made assets owned by Council which are available to staff via Intranet. High level lease procedures identified. leased to other entities in Leases assessed. accordance with the lease agreements 2015/16 Code Action Status Annual Comment
CL.1.1.1.01 Complete Long-term financial plan Completed Long Term Financial Plan completed within statutory deadline and within statutory timeframe adopted at June Council meeting. CL.1.1.1.02 Complete and lodge Financial Completed 2015 Financial Statements completed and lodged within statutory Report/Statements with OLG within deadline. statutory timeframe CL.1.1.1.03 Complete rates and instalment Completed Rates levy raised by due date of 31 July 2015. All instalment notices notices within statutory timeframes issued by due date. CL.1.1.1.04 Complete payroll runs within Completed All payments made by weekly due date. timeframe CL.1.1.1.05 Complete quarterly budget reviews Completed All quarterly budget reviews submitted to Council for approval by within statutory timeframes statutory due date.
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CL.1.1.1.06 BAS - Lodged with the ATO within Completed All activity statements lodged by statutory deadline. statutory timeframe CL.1.1.1.07 Complete revenue policy within Completed Revenue Policy completed by statutory due date and adopted at June statutory timeframes Council. CL.1.1.1.08 Complete Fees & Charges Completed Fees and charges schedule completed by statutory deadline and Schedule within statutory adopted at June Council meeting. timeframes CL.1.1.1.09 Complete statement of compliance Completed Statement of Compliance completed by statutory due date and lodged and lodge with OLG within with the Office of Local Government. statutory timeframe CL.1.1.1.10 Complete and lodge pensioner Completed Pensioner concession subsidy claim completed by statutory due date concession subsidies with OLG and lodged with the Office of Local Government. within statutory timeframe CL.1.1.1.11 FBT return lodged with ATO within Completed FBT return completed by statutory due date and lodged with the statutory timeframe Australian Taxation Office. CL.1.1.1.12 Develop improved timesheet Not Progressing To be reviewed as part of replacement of Corporate IT System. process and systems CL.1.1.1.13 Implement 2015/2016 Completed Savings review completed ($250K). Reassessment proposal in draft commitments in the FFF Plan form. CL.1.1.1.14 Finalise implementation of Not Progressing To be included in replacement of Corporate IT system. Current IT committed costing system not able to utilise full committed costing. CL.1.1.1.15 Reconciliation and distribution of Not Progressing In prioritising other finance projects this project is to be completed in monies held in trust for sale of land 2016/17. for unpaid rates CL.1.1.1.16 Commence review of non-rateable Progressing Awaiting on new Local Government Act to be completed prior to land finalisation of this project. CL.1.1.1.17 Continue implementation of all Completed Process ongoing. 'Blackadder/Morrison Lowe
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Review' changes. CL.1.1.1.18 Service delivery reviews - provision Completed Provision of input into IT Service review completed. of financial information CL.1.1.1.19 Review invoice distribution across Progressing Review commenced. Significant changes likely with replacement of organisation to improve current corporate IT system that will have significant impact on invoice processes and streamline distribution. CL.1.1.1.20 Investigate options for new Completed Procurement Plan completed. Tender process commenced with corporate operating system (IT) Kempsey Shire Council. CL.1.1.2.1 Review of financial planning policy Not Progressing To review in 2016/17 financial year. CL.1.1.3.1 Manage assets - Plant Completed The need for an Asset Management Plan for Plant has been Replacements conducted for FY reassessed in consideration of other competing priorities. A critical according to Forecast produced in review of plant has been undertaken and a 20 Year plant replacement Civicview or variations as agreed program has been developed and will be implemented from 2016-17. A with DGMO. light motor vehicle policy has also been developed to support the internal management of Council light vehicles. CL.1.1.3.2 Commence preparation of asset Completed The need for an Asset Management Plan for Plant has been management plan for plant reassessed in consideration of other competing priorities. A critical review of plant has been undertaken and a 20 Year plant replacement program has been developed and will be implemented from 2016-17. CL.1.1.4.1 Review lease agreements for Progressing Solicitors and external management facilitating ratification of Leases. assets owned by Council which are leased to other entities in accordance with the lease agreements CL.1.1.4.2 Manage lease agreements for Progressing Coordination with external management and Solicitors ongoing. assets owned by Council which are leased to other entities in accordance with the lease agreements CL.1.1.4.3 Develop a new asset management Completed The Asset Management Framework has been completed, resource
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framework allocation will be reviewed in 2016-17
CL.1.2 We attract, develop and retain highly skilled staff 2012/13 Code Action Status Annual Comment
CL.1.2.1.0 Implement the Workforce Progressing Actions contained in the WMP continue to provide the focus and priority Management Plan for the OD team. 2012/13 actions in this 4 year plan have substantially been achieved despite budget and resource constraints with key focus areas being implementing actions from the organisation review including structural changes, improving recruitment processes, establishing a hosted trainee program, providing work experience under various education and employment programs, strengthening our relationships with local schools and education providers, establishing an online learning approach and addressing agreed staff training priorities, enhancing our induction program, improving internal communication and creating opportunities to capitalise on the skills and experience of staff, implementing the changes arising from the new WHS Act, implementing a workers compensation improvement plan in partnership with our insurer including proactive management of our return to work (post injury) program, and continuing our staff health and well-being programs. CL.1.2.1.1 Provide training opportunities to Completed Council's online learning system is now being used to provide all new ensure staff are aware of legislative staff with key legislative and policy information. A register of Council and policy changes policies has been developed. Key policies have been updated and communicated throughout the year. Council's new Intranet is being used to provide improved access for staff to Council's policies. The executive team have been provided with training related to their role as Officers under new Work Health and Safety (WHS) legislation. In addition, updates to all staff have been provided regarding changes to the WHS Act and Model Code of Conduct. CL.1.2.1.2 Implement Council’s formal Completed Traineeships in Disability and Aged Care, Customer and Business traineeship program Support and Library Services continue. Apprenticeships in mechanics
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and bridge carpentry are being investigated. Council provided university internships and school work experience opportunities throughout the year.
CL.1.2.1.3 Implement Council’s Workplace Completed Actions from Council's EEO and Diversity Strategy have been Equity and Diversity Strategy implemented. A statement of commitment is being prepared and statistical data is being collated for the 50:50 Vision - Councils for Gender Equity Program in order to provide future measurement of Council's progress. A new plan is to be developed to commence from 2013 FY. Council has provided 2 hosted employment opportunities for categories covered by Council's diversity strategy along with continuing a contract for secure document disposal with New Horizons, an employer of people with disabilities.
CL.1.2.1.4 Review WHS policy, return to work Progressing Council's Work Health and Safety Policy has been reviewed to reflect policy and consultation statement changes in the legislation. The Policy is expected to be endorsed at the first meeting of the new Health and Safety Committee scheduled in August 2013. Key supervisory staff have completed training in Return to Work responsibilities and coordination. The Return to Work Policy and procedures have been updated along with a suitable duties register and job demand analysis to assist in a safe and early return to work following injury. The focus on early and safe return has resulted in a downward trend in days lost to injury.
2013/14 Code Action Status Annual Comment CL.1.2.1.01 Meet Council's recruitment needs Completed For the 2014-15 FY Council's recruitment budget has been reduced by $40k reflecting the ongoing cost savings that have been achieved through improved, more streamlined recruitment activities including the utilisation of online recruitment resources where possible. This year saw some 17 vacancies recruited to. Positive candidate feedback on the professionalism of Council's recruitment processes is regularly
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received. CL.1.2.1.02 Recruit “hosted” trainees and Completed Hosted trainees appointed in the following areas: apprentices - Customer and Business Support - Disability and Aged Care - Library
The program is providing mutual benefit for Council and trainee participants. CL.1.2.1.03 Register for 50:50 Vision – Progressing A project has been scoped to enable registration for the 50:50 Vision Councils for Gender Equity Gender Equity program and achieve bronze status. Registration will Program (national accreditation follow Council endorsement of the final draft of the Diversity and Equity and awards program) and achieve Plan 2014 - 2018. minimum of Bronze award CL.1.2.1.04 Develop a system to capture, Completed Organisational training needs continue to be identified through a collate and track organisational number of mechanisms. Progress continues to be made in encouraging training needs employee usage of Council's Learning Management System. In addition, Council is working collaboratively with MIDROC HR counterparts to identify ways to address regional training needs in a cost effective manner. CL.1.2.1.05 Prioritise and address group Completed Group training needs, which formed the basis of Council's training plan training needs and priorities at the commencement of this year, have been met. Both online and face to face learning has been delivered for staff across a range of topics and technical skills including training in emotional resilience, supervision, harassment and bullying, customer service, business writing and digital skills development. CL.1.2.1.06 Increase utilisation of e-learning Completed The use of e-learning resources continues to be promoted and usage resources across the organisation increased. The delivery of state funded digital skills training for outdoor staff was also achieved during the year in support of our e-learning initiatives. Further, we have now influenced 6 other Council's in MIDROC to adopt the same Learning Management System as BSC with significant cost savings across the group than would have been achieved individually.
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CL.1.2.1.07 Undertake bi-annual succession Completed Succession planning framework developed. Preliminary review planning reviews with CET discussions held with ELT. CL.1.2.1.08 Implement a performance Completed System in place which integrates with operational plan and corporate management system which reporting system. Indoor staff utilising for coming performance year. enables improved alignment with DP and OP CL.1.2.1.09 Conduct biennial staff satisfaction Completed Online survey tool developed in-house. Communication and survey implementation plan developed. Implementation delayed due to other organisational priorities. Scheduled for commencement 1st Quarter of new performance year. CL.1.2.1.10 Incorporate nationally recognised Completed MIDROC WHS group collaborated throughout the year to develop a competency standards into consistent approach to assessing and developing plant competency in Council’s skills review process line with national standards. This project ultimately received external funding from our insurer, StateCover. Three employees are being trained as assessors.
Scoping of the wider project related to skills progression within Council's salary structure has concluded. Considerable research has been undertaken in an attempt to identify a pragmatic and value-add solution that continues to meet Award requirements and provides value for money. CL.1.2.2.1 Implement recommendations from Completed Completed. Final report, as at 30 September 2013, was endorsed by organisation structure review as Council. per implementation plan and provide regular reports to Council (Quarterly) CL.1.2.3.1 Complete annual review and Completed The following priority actions, identified in Council's WHS corporate update of WHS corporate plan and plan, were completed: implement agreed priority actions - review and update of the WHS management system
- development and distribution of a WHS Policy
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- evacuation and emergency procedures updated and practiced
- manual handling training provided resulting in a 20% reduction of incidents resulting in injury
- health and wellbeing programs being delivered including skin checks, employee assistance program, hydration program, infection control program
- volunteer safety handbook drafted
- health and safety representatives elected for work groups and provided with training
- health and safety committee formed and distribution of information from committee actions provided across organisation
This year has seen a decrease in the number and severity of workers compensation claims. CL.1.2.3.2 Complete annual review and Completed Council's WHS Management System has undergone significant review update of WHS management with a number of policies and procedures having been updated and system transferred to the corporate intranet for ease of access/use by staff. CL.1.2.3.3 Implement changes arising from Completed Council's responsibilities under the WHS Act 2012 continue to be new WHS Act incorporated into the review and upgrade of Council's WHS Management System and plans and through the implementation of the Workers Compensation Improvement Plan jointly developed by Council and our insurer Statecover. CL.1.2.3.4 Implement agreed employee health Completed Skin cancer detection program was provided, with 65 participants. and wellbeing programs. Other health and wellbeing programs provided this year included infection control during the cold and 'flu season, a hydration program, and the conduct of resilience training sessions for staff. The employee assistance program continues to be promoted and utilised by staff on a needs basis.
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CL.1.2.3.5 Develop a monitoring system for Completed A number of systems have been evaluated to assist in the management incident reporting to ensure and reporting of incidents. The number and severity of incidents corrective actions are implemented involving "lost time" has decreased significantly with a subsequent decrease in Council's workers compensation premium estimate for 2014/15. CL.1.2.3.6 Develop and implement improved Completed The manual handling program conducted throughout the outdoor manual handling solutions workforce has led to a significant decrease in injuries related to body including training stressing. This decrease is in the order of 50% which exceeds the target of 30% set for the program. Staff have shown a high level of enthusiasm for the program, with each participating group nominating a "manual handling champion" to ensure the program has ongoing support within the team. CL.1.2.3.7 Implement action from MIDGOC Not Progressing The WorkCover Authority issued an exemption in regards to the new hearing program to comply with requirements of the Regulation across all industries to allow legislative requirements organisations sufficient time to plan and prepare for the changes. Council has commenced preparation for conducting noise testing through purchase of equipment and providing training to key staff. CL.1.2.3.8 Review and update asbestos Completed "Asbestos Awareness" training has been provided to staff who have a management plan and procedures higher risk of encountering asbestos while at work. "Management of Asbestos" training was provided to staff who may be required to handle asbestos as part of their work tasks. A review of the process for disposal of asbestos at Council's waste facilities was undertaken. CL.1.2.4.1 Continue implementation of Completed Current 4 year Plan was developed and adopted in September, 2009. Council’s current Equity and Council has undertaken a broad range of activities throughout the Diversity Plan (up to Sept 2013) preceeding years in support of the Plan objectives. These activities are detailed in the 2013 Annual Report. CL.1.2.4.2 Develop and implement new Equity Completed Diversity and Equity Plan 2014 - 2018 final draft prepared and ready for and Diversity Plan (from Oct 2013) consideration by Council. Implementation of the Plan is an integral component of Council's commitment to maintaining a workplace free from discrimination as well as establishing a workforce that is representative of the community it serves. Focus of the new Plan is on the employment of women, the indigenous and youth.
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2014/15 Code Action Status Annual Comment CL.1.2.1.01 Meet Council's hiring placement Completed During this year Council recruited to 24 positions, 3 of which and on boarding needs necessitated re-advertising. 633 applications were received and processed. The "target" average time to hire is 8 weeks. The "actual" average time to hire was 5.5 weeks. This is a notable achievement considering Council's recruitment activities are primarily managed "in house". Further, due to process improvements and a higher level of automation, this activity has been achieved with a reduction in recruitment budget of 43% since 30 June 2012. This year’s budget was reduced by 20% from the previous year and recruitment activities were managed within this, with a small under spend achieved. CL.1.2.1.02 Identify and facilitate additional Completed During the reporting period, existing traineeships in Library Services opportunities for “hosted” trainees and Customer and Business Support continued. One traineeship in and apprentices Disability and Aged Care was completed with the trainee successful in securing permanent employment with Council. A new traineeship in Bridge Carpentry commenced. CL.1.2.1.03 Identify and address "group" Completed During 2014/15, Council was instrumental in driving a regional learning and development needs procurement initiative which lead to the implementation of a regional on line learning platform, improving access to learning for staff and generating significant cost savings across a number of MIDROC councils.
Utilising a “blended” approach to training, including providing access to online courses, has enabled BSC to optimise the available training budget with our employees completing just over 500 learning events during the reporting period. Approximately 40% of the training completed during the reporting period were online courses in a range of subjects such as asbestos awareness, appropriate behaviours at work, communication, stress management, problem solving and project management. In addition, employees, contractors and committee members were able to access and review a range of important Council policies and procedures through the on line learning system.
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Employee induction was also undertaken via a blended approach, which included online learning and a face-to-face one-day workshop. 28 people attended induction over the year.
Face to face training was also attended by 75 employees on subjects such as business writing skills, planning for safety, pricing for fees and charges, and customer service.
Compliance/ licencing training in areas such as working near overhead power lines and traffic control continued.
One employee was sponsored to attend the LGMA mentoring program for senior leaders and a number of employees have initiated mentorship relationships with others to facilitate personal and professional development, particularly in relation to the development of leadership skills. Council’s focus on the development of leadership skills has been detailed elsewhere in this report. CL.1.2.1.04 Develop the leadership and Completed There has been a strong focus on leadership development during the management capability of our 2014/15 period with positive feedback and outcomes reported by current and future leaders participants. Two comprehensive leadership development programs were delivered in-house. One for Works Supervisors and the other for Council’s management team. Follow up initiatives are scheduled for the coming reporting period. Managers also attended skills training in performance management and feedback. A strategic leadership and planning workshop was held for Councillors in August 2014 and a follow up workshop was held in March this year. Council also participated in the LGMA mentoring program for high potential leaders, including providing an executive mentor to the program. CL.1.2.1.05 Continued implementation of Completed Council introduced an electronic Employee Performance Management improved performance system from 1 July 2014. The new process makes performance reviews management system less cumbersome than the previous manual process and enables direct alignment of OP priorities to individual performance plans. Performance reviews for the period ending 30 June 2015 are in progress. CL.1.2.1.06 Identify and develop response to Completed A staff survey was completed towards the end of 2014. More than 100
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priority issues arising from staff employees attended one of 15 presentations delivered on the results. survey Employees were subsequently engaged in improvement planning within their respective teams facilitated by their manager/supervisor. These improvement plans focused on one or more of the 6 priority issues identified from the results. A council-wide action plan, based on the survey results, is being finalised. CL.1.2.1.07 Coordinate Council's response to Completed Council has now participated in Round 1 and 2 of the LG the issues arising from the LGMA Professionals/PwC Operational Effectiveness Survey. Round 3 will be Operational and Management undertaken early in the coming year. Continued provision of this Effectiveness industry benchmarking tool via LGP, post Round 3, is anticipated. Survey results have provided useful indicators in relation to ongoing Survey organisational and financial sustainability efforts. These are currently under consideration. CL.1.2.1.09 Maintain an effective and Completed Employee communication and consultation processes have been productive employee relations maintained through the Staff Consultative Committee, Health and environment Safety Committee and Council-wide management and executive team meetings. Further employee engagement has been facilitated through presentations and improvement planning related to the outcomes of the recent Staff Survey and information updates to staff regarding Council's Fit for the Future submission. There have been no significant employee relations incidents and no union notified grievances. CL.1.2.1.10 Address employee implications Completed During the reporting period reviews were undertaken for ranger from various organisational review services, the finance department, and water and waste water. processes Consultation with key stakeholders has been undertaken and implications, including for employees, considered and addressed. CL.1.2.3.1 Complete annual update of WHS Completed Corporate safety plan priorities have progressed to GM's satisfaction. Corporate plan and implement Corporate safety priorities and timeframes are currently under review priority actions and will be informed by upcoming annual safety audit. CL.1.2.3.2 Implement agreed employee health Completed During the reporting period Council's Health and Safety Committee and wellbeing programs. elected to utilise the NSW Health Program "Get Healthy at Work" focusing on mental health and healthy eating. In addition, information and an early detection tool for skin cancer was provided to staff. Availability of the Employee Assistance Program continued to be
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promoted to employees and utilised as required. CL.1.2.3.3 Implement an electronic monitoring Completed After research and cost/benefit analysis, Council's existing CivicView system for incident reporting to system will be utilised for reporting and capturing incidents and enable improved oversight of WorkCover claims. Continuation of the existing manual process for corrective actions overseeing the implementation of corrective actions is considered to meet Council's needs in the short term.
CL.1.2.3.4 Implement actions from the 2014- Completed Recruitment, mentoring and promotion actions from the Equity and 2018 Equity and Diversity Plan Diversity plan continued this year. 5 student work experience placements were provided. Council participated in a careers day held at Dorrigo High School which included both primary and secondary student participation. Relationships with local school careers advisors have been established along with external providers who support youth and indigenous employment. Efforts to increase female representation in non-traditional roles, continues with 2 appointments to Council's "outdoor" workforce - one at Council's waste facility and one in invasive plant inspection. CL.1.2.3.5 Oversee organisational response Completed 19 personal injury incidents were recorded for the year. 78% of these to workplace injuries including were classified as soft tissue injuries such as sprains and strains. Three claims and case management of these incidents resulted in lost time with two of the employees affected returned to work on pre-injury duties in a short period of time and one employee currently on a graded return to work plan. In addition, there are two matters ongoing from previous years where the employees are also being supported with suitable duties and graded return to work plans. Efforts to support employees to recover at work positively impact on the overall costs of these claims and hence Council's premium costs. Due to considerable focus on WHS throughout the year, Council's actual workers compensation premium costs were $186,266 less than budget estimate. 2015/16 Code Action Status Annual Comment CL.1.2.1.01 Meet Council's hiring placement Completed The recruitment function at Council has continued to be managed
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and on boarding needs entirely in-house throughout the year. There were a number of critical positions filled including the recruitment of a Deputy General Manager position. Council continues to hold a number of trainee positions along with a University work experience student for a period of six months. The average time to hire was seven weeks or less throughout the reporting period. CL.1.2.1.02 Develop workforce capability Completed Training throughout the year focused mainly on skills certification for the Works team. This consisted of maintaining the appropriate accreditation in areas such as Traffic Control, Confined Spaces (including breathing apparatus), Chemical Certification and First Aid. On-going one-on-one training has continued to be provided to managers and supervisors in the use of the Performance Management System (Pulse). Online training continues to be provided to staff via Council's Learning Management System. CL.1.2.1.03 Facilitate organisational response Completed Over the past twelve months there has been significant work completed to staff survey in order to address the areas noted for improvement in the Staff Satisfaction Survey. The team leaders and managers have worked with their teams to prepare specific recommendations that fall within their area of responsibility. Each function has prepared an overview to provide details of their team, their purpose and goals for the foreseeable future. In addition, the management team have finalised their responses to the specific recommendations that fall under their area of responsibility. This level of commitment from all areas demonstrates ownership across the board and a real commitment on the part of those involved to improve areas of staff satisfaction. These teams continue to monitor and progress the action items. CL.1.2.1.04 Continue implementation of Completed An on-going learning and development program at Council has leadership and engagement provided senior management with increased skill in the areas of change framework for our current and management, managing difficult conversations and providing effective future leaders including Councillors feedback which are all relevant in the context of the Fit for the Future process. A 'refresher'' program for the High Performance Leadership Coach was implemented and completed by the senior management team. New managers to Council were included in this refresher training but also completed one-on-one catch up sessions to ensure they have
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received the same level of coaching. Council is contemplating running 360 Feedback Reviews as part of the continuous learning approach at Council. Briefing sessions for the incoming councillors will be completed early in the next quarter. CL.1.2.1.05 Maintain an effective and Completed Council continues to provide formal employee consultation and productive employee relations feedback processes. In particular items can be raised via the Staff environment Consultative Committee meetings which are held on a bi-monthly basis. All new policy and policy revisions are passed through this committee for review and comment. The Health and Safety Committee also meet with the same provisions for staff feedback. These meetings are in addition to the regular feedback provided directly from Supervisors/Managers via the Intranet and Staff Circulars. Council has not had any matters before the Industrial Relations Commission. CL.1.2.1.06 Address employee implications Completed Any implications have been addressed as required. arising from industry reform and/or organisational review processes CL.1.2.1.07 Facilitate Council's involvement in Completed Bellingen Council has been actively participating in the Local industry benchmarking Government Professionals Operational Effectiveness Survey and the annual LGNSW Human Resources benchmarking surveys for several years. We now receive legacy reports for the HR Benchmarking Survey that allows us to review previous years data which will assist in planning future strategic priorities. The HR MIDROC group completed a Capability Framework for Local Government which has been adopted for use by some councils in the MIDROC group. Bellingen Council will begin reviewing this framework with a view to utilising this as part of our recruitment, performance management and capability development. CL.1.2.3.1 Complete annual update of WHS Completed Health and Safety Committee, continue to take an active role in Corporate plan and implement promoting safety and wellbeing in the workplace. Council’s Employee priority actions Safety and Wellbeing Coordinator promotes consultation and assists to strengthen communication, cooperation and trust between management and workers. Continuous review and updating of the health and safety system and its elements to improve WHS performance has been carried out and continues.
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CL.1.2.3.2 Implement actions from the 2014- Completed The community that Bellingen Shire Council serves is diverse and 2018 Equity and Diversity Plan multicultural. Council’s culture and workforce reflects this, Council continues to share information and understand issues important to both staff and the community. Council has and will continue to support work placements for youth.
CL.1.3 High quality community services and cost effective solutions are delivered 2012/13 Code Action Status Annual Comment
CL.1.3.1.0 Undertake review of service Completed Service Delivery Review framework implemented and ongoing. standards with the objective of defining levels of service, Conduct of individual reviews involves the allocation of extensive supporting the asset management internal resources and hence reviews are required to be staggered to framework and underpinning the prevent undesirable impacts on other areas of the business. annual budget process It is expected that the review framework will be persistent and ongoing as the timeframe to cycle through all priority reviews will exceed the lifespan of any individual review. CL.1.3.1.1 Develop and implement a Progressing Customer and Business Service Team Leader recruited and Customer Customer Service Charter Service Charter drafted. Consultation with staff underway and draft has been scheduled for discussion at next Staff Consultative Committee meeting. 2013/14 Code Action Status Annual Comment CL.1.3.1.1 Implement Blackadder Project Plan Completed The Blackadder Project Plan has been successfully implemented for the for Customer & Business Service Customer & Business Services team (C&BS).
The C&BS team is moving steadily towards the achievement of the 80% target for First Contact Resolution (FCR) with an average year to date performance for both telephone and counter contacts of 65.19%
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(measurement commenced from January 2014).
Information to assist with further improving FCR is constantly identified and uploaded to the intranet knowledge base. Presentations are also conducted by other departmental staff on a regular basis to broaden the knowledge levels of the C&BS team. Training plans aimed at multiskilling team members are underway.
The Mystery Customer program has proven beneficial in raising service standards and the consistent delivery of quality customer service with an average YTD overall performance of 90%. Training on the BEST Customer Service System has also been delivered to embed service standards and behaviours in the C&BS team.
Customer feedback is invited by way of surveys that can be completed in hard copy or online, and of the 17 received to date, has reflected consistent excellent ratings.
Monthly performance of key performance indicators (FCR, Customer Service Satisfaction Rating (CSS), Service Standards and Operational Support) continue to be measured and reported to management. The introduction of Service Level Agreements (SLA's) as recommended in the Project Plan is under review. 2014/15 Code Action Status Annual Comment
CL.1.3.1.1 Implement the Customer Service Completed Closer monitoring and review of service standards delivery has resulted Charter service standards in in the achievement of consistent results throughout the year by the responding to customer enquiries C&BS team. Monthly coaching of telephone calls and personal contacts through personal contact, continues to be undertaken. The service standards video posted on the correspondence and phone calls intranet is now played and discussed at Staff Inductions. CL.1.3.1.2 Deliver high quality customer Completed The C&BS team has achieved the set target of 80% first contact interactions by resolving customer resolution in the 2014-2015 year, ensuring high quality customer enquiries/concerns on first contact interactions by resolving enquiries on first contact.
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CL.1.3.1.3 Satisfy customer service needs on Completed The Mystery Customer program continues to provide effective feedback every contact through the delivery about the quality level of customer service provided, not only by the of consistent service standards to C&BS team but also other departments in Council. Customer needs all customers continue to be satisfied through the delivery of consistent service standards.
CL.1.3.1.4 Monitor, review and evaluate Completed The level of formal customer service surveys provided by the complaints and compliments on a community has declined throughout the year however appreciation for monthly basis and report on the services and service levels provided by the C&BS team continue to customer service performance be received by external and internal customers alike. Results are reported on the intranet with monthly reports submitted to the Executive Team for review and appropriate action. CL.1.3.1.5 Provide administrative and Completed C&BS provide an extended range of administrative support functions to business support by Customer & all areas of Council, in a professional, accurate and efficient manner. Business Services to various This ensures a high level of service delivery to the community from the departments within Council in a whole of Council. Compliance targets with service level standards and professional, accurate and efficient statutory timeframes have mostly been met. manner to ensure a high level of service delivery to the community from the whole of Council 2015/16 Code Action Status Annual Comment
CL.1.3.1.1 Implement the Customer Service Completed The Mystery Customer program has proven beneficial in raising service Charter service standards in standards and the consistent delivery of quality customer service with responding to customer enquiries an overall YTD performance of 92%. Customer feedback is invited by through personal contact, way of surveys that can be completed in hard copy or online, and those correspondence and phone calls received to date have reflected excellent results.
CL.1.3.1.2 Deliver high quality customer Completed The C&BS team continues to work consistently towards achieving the interactions by resolving customer 80% target for First Contact Resolution (FCR) with a year to date enquiries/concerns on first contact performance for both telephone and counter contacts of 77% (total recorded contacts for the year were 20,966 of which 16,150 were
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resolved on first contact).
The intranet knowledge base is constantly updated with information to assist the C&BS team with further resolving enquiries on first contact. Presentations continue to be conducted by other departmental staff on a regular basis to broaden the knowledge levels of the C&BS team. CL.1.3.1.3 Satisfy customer service needs on Completed The Mystery Customer program has proven beneficial in raising service every contact through the delivery of standards and the consistent delivery of quality customer service with consistent service standards to all an overall YTD performance of 92%. Customer feedback is invited by customers way of surveys that can be completed in hard copy or online, and those received for the year have reflected excellent results. CL.1.3.1.4 Monitor, review and evaluate Completed Monthly performance of key performance indicators (FCR, Customer complaints and compliments on a Service Satisfaction Rating (CSS), Service Standards and Operational monthly basis and report on Support) continue to be measured and reported to management. There customer service performance were no complaints directly related to C&BS received for the year. 11 compliments were received. CL.1.3.1.5 Provide administrative and business Completed C&BS provides a range of operational support and administrative support by Customer & Business functions to other Council departments. The ability to provide timely Services to various departments operational and support services has been impacted by fluctuating within Council in a professional, staffing levels within the C&BS team and other departments of Council accurate and efficient manner to in the latter half of the year. Operational support measured through the ensure a high level of service volume of certificates issued within the statutory timeframes of <5 delivery to the community from the frames for the year were as follows: whole of Council Section 149 Certificates - total 516 of which 417 were issued within 5 days (81%)
Drainage Diagrams - total 165 of which 147 were issued within 5 days (89%)
Outstanding Notices - total 99 of which 98 were issued within 5 days (99%)
Section 603 Certificates - total 380 were issued within 5 days (100%)
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CL.1.4 Best practice, sustainability principles, accountability and good governance are incorporated in all that we do 2012/13 Code Action Status Annual Comment CL.1.4.1.0 Implement a transparent integrated Completed All elements of IP&R framework completed and adopted by Council 26 planning and reporting framework June 2013. that is legislatively compliant and facilitates effective decision making CL.1.4.1.1 Adopt a uniform approach to risk Completed Risk management folded into Operational Plan for 2013-2014 under management based on best practice Governance. Implementation of Risk Management strategies to be undertaken within the framework of the Governance Health Check. CL.1.4.1.2 Review Council’s Business Paper Completed New business paper template developed which includes reference to process to ensure the integrated budget, community engagement plan and community strategic plan. Planning and Reporting Principles DGM's and GM ensure these items are proactively addressed. are included and proactively addressed CL.1.4.1.3 Adoption of BERP Climate Change Completed BERP Climate Change Action Plan adopted by Council in May 2012. Action Plan (CCAP) by Council CL.1.4.1.4 Implementation of CCAP, followed Progressing Council was unsuccessful in gaining the CEEP funding to implement by monitoring and verification of this project. However, in June 2013 Council's Manager S&NR has meeting emission reduction target allocated budget from the State government’s WASIP funding to implement energy efficiency projects for Council and the community. CL.1.4.1.5 Consider options to integrate action Progressing The Sustainability Officer position is currently vacant and has been towards BERP target in Council challenging to recruit for. In Q4, Council interviewed another 2 sets of policies shortlisted candidates and on 8 July 2013 has made an offer to a candidate and is currently awaiting acceptance of this offer. CL.1.4.2.0 Implementation of the Asset Progressing Asset Management system investigation on hold due to Local Management Strategy Government review and potential regional approach. CL.1.4.2.1 Implementation of Asset Completed Completed. Service level reviews underway for roads and bridges. Management Plans
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CL.1.4.2.2 Undertake a service review project Progressing Service Delivery Review process presented to Council during Q1 2013. with the objective of defining levels Four reviews currently underway. of service, supporting the Asset Management Framework and underpinning the annual budget process.
2013/14 Code Action Status Annual Comment CL.1.4.1.1 Council's Strategic landuse planning Completed The strategic land use program has been updated as necessary. For program is updated biannually or as example, Council recently updated the program to facilitate approval of necessary to reflect emerging a medical centre and aged housing proposal at Dorrigo. trends, community aspirations and to respond to legislative requirements and/or Council resolution CL.1.4.2.1 Provide advice in relation to statutory Completed All enquiries have been responded to. No complaints have been planning and development received. assessment with 100% of all enquiries responded to CL.1.4.2.2 Assess and determine development Completed All applications have been assessed against Section 79c of the applications against current statutory Environmental Planning & Assessment Act 1979. No legal challenges and policy requirements. Ensure lodged. 100% Assessments in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979. Measure the number of successful legal challenges against Council decision under Section 123 EP&A Act 1979 CL.1.4.2.3 Develop a compliance/enforcement Completed The Compliance & Enforcement Policy was adopted by Council at its
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policy Meeting of 26 February 2014. CL.1.4.2.4 Regulatory compliance is Completed Compliance being undertaken in accordance with statutory undertaken in accordance with requirements. No advice received from Ombudsman regarding statutory legislation and the public complaints or changes to procedures. interest. Effective response to compliance issues will be measured by the number of reviews undertaken by the NSW Ombudsman that resulted in Council modifying compliance procedures CL.1.4.2.5 Processing of Construction, Building Completed All certificates currently being issued within statutory timeframes. and Occupation Certificates. Ongoing administration and assessment. All applications and certificates issued within statutory timeframes CL.1.4.2.6 Processing all standard Section 149 Completed All Section 149 Applications processed in required timeframes. Applications within 5 working days CL.1.4.2.7 Assessment and processing of Completed All complying development applications assessed within the required complying development applications. timeframe. Please note that changes to legislation in February now Processing of all applications as require notification of complying development applications which in turn submitted and continuous has changed the determination period from 10 to 25 days. improvements identified. All Complying Development Certificates Council’s participation in the eHousing Code will allow for electronic are processed within statutory submission of CDC’s and continuous improvement in processing times. timeframes CL.1.4.3.1 Implement internal audit committee Progressing Council resolved to establish Audit Committee. Charter for Audit and process Committee adopted.
Expression of interest conducted for independent chair of Audit Committee and interviews scheduled for early 2014/15.
Quotations for internal auditor considered by NSC and BSC staff and
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selection of Coffs Harbour City Council to provide internal audit services resolved by Council. CL.1.4.3.2 Manage revaluation process Completed Managed revaluation process which resulted in unqualified 2013 Financial Year Financial Statements. CL.1.4.3.3 Ensure that a contract is in place for Completed Managed tender and contract for Provision for Audit Services. external audit services and manage that tender and contract CL.1.4.3.4 Ensure that external audit is Completed External audit conducted in September 2013. conducted CL.1.4.4.1 Conduct Governance heath check, Progressing Focus for 2014/15 has been on addressing urgent governance priorities prepare and commence action plan relating to compliance, and which impact governance health, such as for addressing any elements with a access to information, public interest disclosures, internal audit, rating of less than 3 by the end of secondary employment, delegations of authority, annual reporting and 2014-2015 performance management.
A cross-sectional review of governance including equally important but less urgent areas planned for 2014/15. CL.1.4.5.1 Conduct Procurement & Stores Progressing Centre led model in use. within Council according to centre- led model. All tenders in Q4 had procurement plans. MEASURES:
100% of tenders requiring Council approval have a procurement plan.
$10K in demonstrable savings (against previous pricing or from administrative efficiencies) from better non-tender procurement initiatives CL.1.4.5.2 Complete Implementation of Phase Progressing Build Roadmap into OP - Complete. Roadmap phases are in
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1 of Procurement Roadmap Operational Plan.
Establish Steering Group - Complete. Steering group established & meets quarterly.
Finalise & communicate tender process, templates & roles & responsibilities - Tender process templates, roles & responsibilities finalised & explained in Procurement Plan. Training of staff planned for 2014/2015.
Develop Procurement Portal - Complete. Intranet operational.
Develop tender process training for Contract Managers - Contract management training delivered in 2013/14. Further training in tendering planned for 2014/15.
Finalise & communicate simple procedures for sub-tender purchasing - Initial training in paper order process in prior year. More than 25 different procurement procedures created and placed on Intranet. Further training anticipated following tendering training.
Review procure-to-pay & automated commitment tracking process - Procure-to-pay process reviewed in detail in 2012/13. Automated commitment tracking process in progress.
Develop proof-of-concept for eReqs - complete. Some staff currently ordering electronically.
Develop p-Card Roll-out Plan - Not yet started. To be part of Financial Sustainability Program. CL.1.4.6.1 Consolidate and establish Progressing Committee accounts and GST reconciliations to be reallocated to Community Engagement function Finance. and role within Council. Leases reallocated to new Governance & Corporate Planning Officer. MEASURES: All advertising, press releases, and newsletters now being managed by
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Job Description prepared. Communications & Community Engagement Officer
Task transitions resulting from Formal job description drafted and waiting approval. Organisation restructure transitioned either into or out of the role. Work plan for 2014-2015 prepared as part of Operational Plan preparation and expected to be agreed in Q1 2014/15. Goals and objectives for role defined and agreed CL.1.4.6.2 Conduct community satisfaction Not Progressing Postponed due to commitment of resources to other projects. survey including measure of satisfaction with Council's Communication 2014/15 Code Action Status Annual Comment
CL.1.4.1.1 Council's Strategic land use planning Completed The Strategic Land Use planning program has been updated and is program is updated biannually or as now reflected in the 2015-16 Operational Plan. Key tasks for the necessary to reflect emerging forthcoming year are the review of Councils Growth Management trends, community aspirations and to Strategy and the review of Council's Development Control Plan. respond to legislative requirements and/or Council resolution CL.1.4.2.1 Provide advice in relation to statutory Completed All enquiries have been responded to. No complaints have been planning and development received. assessment CL.1.4.2.2 Assess and determine development Completed All applications have been assessed against Section 79c of the applications against current statutory Environmental Planning & Assessment Act 1979. No legal challenges and policy requirements. Ensure lodged. assessments are in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979. CL.1.4.2.3 Develop procedures to accompany Completed Two new internal procedures to accompanying the Policy have been
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Council's adopted compliance/ developed. A Barking Dogs and Abandoned Vehicle procedure have enforcement policy been developed, reviewed and implemented. CL.1.4.2.4 Regulatory compliance is Completed Compliance is undertaken in accordance with Council's Compliance undertaken in accordance with and Enforcement Policy and relevant statutory requirements. No advice statutory legislation and the public received from Ombudsman requiring modifications to procedures. interest. CL.1.4.2.5 Processing of Construction, Building Completed All certificates currently being issued within a reasonable time frame. and Occupation Certificates. Ongoing administration and assessment. CL.1.4.2.6 Processing all standard Section 149 Completed A total of 107, 149 Certificates were processed in Q4 of which 99 were Applications within 5 working days issued <5 days (93%), exceeding the target of 85%. CL.1.4.2.7 Assessment and processing of Completed 100% of applications determined within statutory timeframe. complying development applications. Processing of all applications as submitted and continuous improvements identified. CL.1.4.3.1 Finalise implementation of audit Completed During the 2014-15 financial year Council's Audit Committee was committee, prepare audit plan & established, an internal audit function established, a risk management conduct internal audits in framework prepared and approved/adopted and an internal audit plan accordance with plan prepared and endorsed by the Audit Committee. The first internal audit is scheduled for July 2015. CL.1.4.3.2 Manage revaluation process with Progressing Meetings held with CFO and Asset Manager. Revaluation process to be other relevant managers/staff finalised in Q1 2015/16 as part of the 2014/15 Financial Statements preparation. CL.1.4.3.3 Manage external audit contract Completed Contract being managed as required. CL.1.4.3.4 Ensure external audit is conducted Not Progressing Qualified audit report received for 2013/14 financial year as a result of within statutory timeframes late lodgement due to Finance Department staffing shortages. Project plan developed by new CFO to ensure this does not reoccur for 2014/15.
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CL.1.4.4.1 Finalise and commence Completed Governance Health Check completed and presented to the Executive implementation of action plan for Leadership Team. addressing any elements with a rating of less than 3 by the end of 2014-2015 CL.1.4.4.2 Commence development of an Completed Information Management Strategy has been commenced. A draft Information Management Strategy document was distributed to Council managers for input from themselves and their teams. Feedback has been received and incorporated into an updated draft document. Work will continue on the Information Management Strategy throughout 2015-16. CL.1.4.4.3 Implement an e-Business Paper Completed InfoCouncil was identified as the most suitable software package to System meet Council's requirements for generating business papers and recording minutes. The software package was purchased, and training and implementation took place in June. Training included executive assistants and report writers. During the training sessions report writers were able to write and save sample reports, while executive assistants successfully demoed how to generate agendas and record minutes. InfoCouncil will be used for the first time for the August Ordinary Council Meeting. CL.1.4.4.4 Develop a Service Catalogue Completed A list of services provided by Council was completed. Further work to review the list of services to be provided going forward will be undertaken as part of the preparation for the 2016-2020 IP&R cycle. CL.1.4.4.5 Review Property and Land Completed Report for operational land review provided to Executive Leadership Management Team for presentation to next FSPB/SRVIPP meetings.
Additional (beyond scope) activities include:
Matrix clarifying responsibilities for various activities and assets created, populated and presented to Executive Leadership Team
Operational Land register and list of Crown Land trusts now available on Council's intranet.
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Detailed information on management structure for crown lands identified in Council's land register.
Process improvements to Council's Service Request management
Budget proposal/Business plan for asset co-ordinator (including buildings & land) commenced. CL.1.4.5.1 Conduct Procurement & Stores Completed Completed, All tenders requiring Council approval had a procurement within Council according to centre- plan. $14k savings from disposal of SES vehicles identified. led model.
CL.1.4.5.2 Implement Phase 2 of the Completed All items from phase 2 of the procurement roadmap were completed. Procurement Roadmap CL.1.4.6.1 Respond and report on progress of Completed Completed. Responses collated, table updated and report sent to 2012 Community Satisfaction Survey Executive Management Team for discussion.
2015/16 Code Action Status Annual Comment CL.1.4.1.1 Council's Strategic land use planning Completed Amendments to Council's planning instruments have been undertaken program is updated biannually or as when necessary, and in accordance with relevant legislative necessary to reflect emerging procedures. trends, community aspirations and to respond to legislative requirements and/or Council resolution CL.1.4.1.2 Explore the acquisition and use of an Completed A potential provider of an online engagement tool has been identified online engagement tool in and this will be factored into the project planning for the completion of conjunction with the review of the the Growth Management Strategy Review in 2016-17. GMS CL.1.4.1.3 Review Council's Development Progressing It has been necessary for Council to complete a number of key Control Plan underlying strategies, prior to commencing with the adoption of revised development controls. These include the revised Lower Bellinger Flood
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Study, the final adopted Koala Management Strategy and the revised Growth Management Strategy. As these studies are finalised throughout the 2016-17 FY, the DCP will be amended accordingly. CL.1.4.1.4 Commence review of Council's Completed The upgrade of Council's Geographic Information System (GIS) has Growth Management Stragegy allowed for more sophisticated interrogation and display of information when looking at trends in development. Systems for data collection that were implemented with the adoption of BLEP 2010, and as part of the annual supply of development information to the Department of Planning, will allow for detailed analysis of development pattern. These will inform the preparation of a draft GMS Review that will be exhibited in 2016-17. CL.1.4.2.1 Provide advice in relation to statutory Completed Council's Land Use Services staff continue to provide a high level of planning and development customer service and advice for potential developers, to assist them assessment with developing compliant development proposals. This includes front counter advice, telephone advice, written advice and formal meetings such as Development Control Unit meetings. CL.1.4.2.2 Assess and determine development Completed All applications have been assessed against Section 79c of the applications against current statutory Environmental Planning & Assessment Act 1979. No legal challenges and policy requirements. Ensure lodged. assessments are in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979. CL.1.4.2.3 Develop procedures to accompany Completed Council has undertaken a range of enforcement activities in accordance Council's adopted compliance/ with the procedural documents developed to assist with implementation enforcement policy of the Compliance Policy.
CL.1.4.2.4 Regulatory compliance is Completed Compliance activities were undertaken in accordance with Council's undertaken in accordance with Compliance and Enforcement Policy and relevant statutory statutory legislation and the public requirements. There has been no advice received from the interest. Ombudsman requiring modification to procedures for compliance or enforcement.
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CL.1.4.2.5 Processing of Construction, Building Completed All certificates currently being issued within a reasonable time frame. and Occupation Certificates. Ongoing administration and assessment. CL.1.4.2.6 Processing all standard Section 149 Completed The majority of the year the processing times met or exceeded the Applications within 5 working days target set of 85% being completed within 5 days, however due to staff shortages within both Planning and Customer & Business Services Teams, of the annual total of 516 S149 Certificates, 417 were issued under 5 days, giving a result of 81%. CL.1.4.2.7 Assessment and processing of Completed All complying developments currently being assessed within statutory complying development applications. 20 day timeframe. Processing of all applications as submitted. CL.1.4.2.8 Certification responsibilities are in Completed Certification being conducted as per industry best-practice and BPB line with industry best practice and requirements; individual accreditation of certifiers is being renewed BPB requirements annually in accordance with legislative requirements; mandatory training and CPD points being fulfilled. CL.1.4.3.1 Manage asset revaluation process Completed Revaluation of assets completed for 2015/16 financial year. with other relevant managers/staff (All asset classes to be revalued on a 5 year rolling basis) CL.1.4.3.2 Manage external audit contract Completed Ongoing. CL.1.4.3.3 Ensure external audit is conducted Completed Audit completed in October 2015. Financial Statements lodged by within statutory timeframes statutory due date.
CL.1.4.3.4 Conduct Internal Audits according to Progressing Audit committee enabled two internal audits to be completed. Bellingen internal audit Plan Shire Council implemented resource sharing of an internal auditor with Coffs Harbour City Council, however due to CHCC restructuring its internal audit function this has delayed the third internal audit.
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CL.1.4.4.1 Execute action plan flowing from Progressing Governance Health Check Action Plan progressing. Management Governance Health check reporting on status of service requests regularly presented to Executive. Initial procedure review of service request categories completed. Internal Audit operational, two internal audits completed. Draft review of complaints handling policy to be presented to Executive Leadership Team (ELT). Enterprise Risk Management Framework continuing to be implemented according to plan. CL.1.4.4.2 Conclude work on Information Completed Feedback from DGM Corporate Community has been received and Management Strategy - continuation incorporated into latest draft of document. Shared services review of CL1.4.4.2 from 2014-15 being conducted.
CL.1.4.4.3 Implement an e-Business Paper Completed InfoCouncil has been successfully used for Council meetings from System - continuation of 2014-15 August 2015 onwards. Software will continue to be used in 2016-17. objective CL1.4.4.3 CL.1.4.4.4 Commence community consultation Progressing Community consultation undertaken utilising the Community on Community Vision Satisfaction Survey, resulting report scheduled for presentation in Q1 2016-17. CL.1.4.4.5 Commence preparation of end-of- Completed Formulation of End of Term report commenced, to be presented at term report council meeting August 2016
CL.1.4.4.6 Maintain SRV governance Completed SRV Governance arrangements including FSPB and TISP meetings arrangements have been held in accordance in with requirements. CL.1.4.4.7 Co-ordinate preparation of Annual Completed 2014 -15 Annual report adopted by Council in November 2015. Report Project plan completed for 2015-16 Annual report, to be presented to Council in November 2016. CL.1.4.4.8 Plan for IP&R 2016-2020 (CSP, Completed Plan for 2016-2020 Community Strategic Plan (CSP), Delivery Program Delivery Program and Resourcing and Resourcing Strategy created. Strategy) CL.1.4.4.9 Oversee development and Completed Implementation of framework progressing according to plan.
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implementation of Enterprise Risk Management Framework CL.1.4.5.1 Conduct Procurement & Stores Completed Service review of Procurement and Stores to be undertaken in 2016 - within Council according to centre- 2017 year, with a view to achieve integrated one up approval for led model. purchase of goods.
CL.1.4.5.2 Implement Phase 2 of the Progressing Procurement categories rolled out and applied to procurement contracts Procurement Roadmap which Council actively used. Information provided to staff on Intranet. As it is expected that the new financial system will address many deficiencies present in the current system, the decision was taken by the Procurement Steering Group to postpone most of the remaining items in the Procurement Roadmap until delivery of the new system. Community engagement to be undertaken to inform the review of Procurement Policy in relation particularly to local preference. CL.1.4.6.1 Conduct 2016 Community Completed Survey completed and invoice paid. Satisfaction Survey The survey has been workshopped with Councillors/Senior Staff.
General Manager to report to Council in 2016.
CL.2 Our community is informed and engaged with a strong sense of civic leadership CL.2.1 The community is engaged in decision making and implementation 2012/13 Code Action Status Annual Comment
CL.2.1.1.0 Implement Council’s Community Completed Community Engagement Strategy was developed for IP&R Engagement Strategy implementation and is now in use. Strategy executed as part of review of current review of Community Strategic Plan. Every report to Council includes an outline of the engagement process undertaken. CL.2.1.1.1 Develop a social media strategy Progressing Preliminary works undertaken. Social media strategy postponed to
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2013-2014 until after recruitment of Governance and Corporate Planning Officer role completed. CL.2.1.1.2 Develop and implement online Completed This objective has been ongoing throughout 2012-13 and work will technologies to communicate with continue on this through 2013-14 and beyond. The quarterly updates stakeholders including people with show the progress and use of different websites and technologies. This disabilities is not an objective that will ever be fully completed as there will always be scope for additional stakeholder engagement in the ever-changing world of online communications. Therefore progress has been set at 95% and status kept as "Progressing". CL.2.1.2.0 Develop an action plan in order that Completed Operations have established a working group to develop a DA the agreed priorities arising from the processing action plan. Action Plan to be completed in relation to the Community Satisfaction Survey and Community Satisfaction Survey. Forum to progress action was held in the Planning Survey can be June 2013. Action plan developed. Actions being progressively implemented actioned. CL.2.1.2.1 Report to Council annually on Completed Reports to council done annually on Community Satisfaction Survey - implementation report due late 2013. CL.2.1.3.0 Review structure and governance of Completed Structure and governance of advisory committees reviewed, aligned Advisory Committees with Community Strategic Plan and changes adopted by Council. Completed CL.2.1.3.1 Review guidelines for Advisory Completed New guidelines for advisory committees developed in October 2012. Committees Action completed. CL.2.1.3.2 Provide support to Advisory Completed New committee structure has been implemented. Online learning and a Committees through training and "volunteer handbook" have been developed to assist in meeting the development workshops future training and information needs of volunteers including committee members. CL.2.1.3.3 Develop a reporting template for Completed Report templates completed. Ongoing monitoring and assessment of annual reporting to Council the utility of the current templates will occur with additional improvements implemented as identified and required. CL.2.1.4.0 Conduct community satisfaction Completed Scheduled for the 2013/2014 financial year. surveys
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2013/14 Code Action Status Annual Comment CL.2.1.1.1 Review the guidelines of S355 Completed Guidelines completed. Draft guidelines manual on public exhibition after committees and memberships of initial round of consultation. Memberships are dynamic and updates are each committee done on membership lists as needed. CL.2.1.1.2 Conduct inductions for all committee Completed members based on reviewed guidelines CL.2.1.2.1 Finalise preparation and commence Completed Action plans developed and in general rolled into individual planning implementation of action plans areas (eg Customer Service, DAs), or governance arrangements arising resulting from analysis of last out of the Special Rate Variation. Community Satisfaction Survey and DA Processing Surveys conducted in 2012 CL.2.1.2.2 Investigate the use of Place making Not Progressing Postponed due to budgetary constraints. initiatives to improve community engagement CL.2.1.2.3 Conduct Service Delivery Reviews Completed Reviews conducted or initiated so far include Weeds, Bellingen Pool, on priority services as identified in Roads, Bridges, Finance, Ranger function and Water & Sewer. the 2012 Community Survey SDR Program rolled into Council's Financial Sustainability Program.
Terms of Reference for Council Program of Boards drafted and under review. 2014/15 Code Action Status Annual Comment
CL.2.1.1.1 Update Guidelines and templates for Progressing Positive relationships have been built in the last 12 months with Committees and provide training in volunteer Section 355 committees. The Guidelines have been reviewed such. with the input of all committees and were formally adopted by Council on 28 January together with a policy on volunteers. A range of
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templates have been developed with some still to be finalised to complete the Appendices to the guidelines manual. General s355 committee meetings and informal meetings have been attended on a regular basis. Information on details in the guidelines has been shared with committees on a regular basis by email, phone and face to face communication. CL.2.1.2.1 Implement governance Progressing arrangements in relation to the proposed special rate variation CL.2.1.2.2 Continue Service Delivery Reviews Progressing on priority services as identified in the 2012 Community Survey as resources permit.
2015/16 Code Action Status Annual Comment CL.2.1.1.1 Ongoing training in guidelines, Completed The Community Wellbeing Planning Officer attended meetings of s355 monitor compliance, address issues committees to provide advice and training and also provided on call of non-compliance, update advice to Committees. The Dorrigo Saleyards Committee were provided guidelines with specific training on Code of Conduct and general governance requirements.
CL.2.2 Civic leadership is recognised, supported and rewarded 2012/13 Code Action Status Annual Comment
CL.2.2.1.0 Council promotes and supports Progressing Events held throughout the year including Australia Day with Australia community leadership through Day Awards given. National Volunteer Week celebrations currently recognition and celebration of events being planned such as Australia Day, Volunteer
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Week and Local Government Week CL.2.2.1.1 Deliver Induction Program for Completed Induction program finalised for councillors following January 2013 incoming Council meeting. Further workshops will be held as required.
CL.2.2.1.2 Conduct the 2012 Election in Completed In partnership with BSC the NSW Electoral Commission conducted two partnership with the NSW Electoral elections on 8 Sept 2012, one for our Mayor and the other for our Commission Councillors. The councillor election had 25 candidates representing 7 groups and one single candidate. Five of the seven elected representatives were new to Council.
The post election report provided to council indicated that there was an 83.01% voter turnout with an informal vote of 5.95%. The Mayoral candidate was declared on 12 September and all other positions declared on 15 September. The election ran smoothly and without incident. CL.2.2.1.3 Celebrate and thank our volunteers Completed Annual volunteers event held in 2013 to celebrate volunteers. Volunteer for their contribution at an annual policy being worked on for implementation in 2013/14 year. event 2013/14 Code Action Status Annual Comment
CL.2.2.1.1 Support the Australia Day S355 Completed Committee in the recognition of appropriate civic leaders through Australia Day awards 2014/15 Code Action Status Annual Comment
CL.2.2.1.1 Support the Australia Day S355 Completed Pre and post event media actioned, Certificates printed and framed. Committee in the recognition of appropriate civic leaders through
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Australia Day awards CL.2.2.1.2 Provide community engagement Completed Event held 11-17 May - support provided by Community & Wellbeing support for Volunteers Day Planning Officer.
Morning tea held in May at Dorrigo. Liaison with Visitor Centre and Volunteer Coordinator. Events advertised in local papers, e-newsletter, Mayoral column and 2BBB. CL.2.2.1.3 Provide community engagement Completed Event held on 21 March - support provided by the Community & support for Harmony Day Wellbeing Planning Officer.
Council provided support - main event was undertaken at the Bellingen Community Market by Neighbourhood Centre. 2015/16 Code Action Status Annual Comment
CL.2.2.1.1 Support the Australia Day S355 Completed Another successful Australia Day ceremony was held in January 2016. Committee in the recognition of appropriate civic leaders through Media Releases, website, newsletter information distributed to relevant Australia Day awards outlets.
Nomination and winner certificates prepared and framed.
Administrative letters and email duties completed as required. CL.2.2.1.2 Provide community engagement Completed Assistance provided to appropriate officer with publicity, bookings, support for Awareness Days photography and media for annual Awareness Days throughout 2016.
Australia Day, Library & Information Week, 2016 NAIDOC Week, Seniors Week Festival, Harmony Day, Environment Day, Heritage Week etc.
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CL.2.3 We are proactive in supporting, through representation and celebration, the needs and desires of the community 2012/13 Code Action Status Annual Comment CL.2.3.1.0 Council lends its support on matters Progressing Stakeholder group convene to discuss tidal swimming facility at Urunga. considered important to the community Presentation provided to Transition Bellingen on community engagement with Council
Presentation provided to NSW Rural Chapter of Institute of Architects
Communion Opinion Discussion Paper commissioned
Regular liaison with Chambers of Commerce CL.2.3.1.1 Define the process of capturing Progressing Community Opinion Discussion Paper commissioned Community outcomes from community Engagement Strategy progressively implemented. Report to Council engagement activities and report to anticipated Qtr 4, 2013 Council 2013/14 Code Action Status Annual Comment CL.2.3.1.1 Report to Council on a Quarterly Completed basis on progress against the operational plan for 2013/14 CL.2.3.2.1 Represent the aspirations of the Completed Council has worked proactively with a range of community and event community as expressed in the organisations to assist them in applying for Council's Community Events Community Vision as opportunities Funding. Council opened the new Events Hub in May to assist Events are identified and Festivals in the Shire. The Hub provides free office space, administration support and a retail outlet to sell tickets for events. Council in partnership with Department of Industry and the Creative Industries Innovation Centre hosted a free mentoring service on the 21st August for creative organizations to improve their business planning and management.
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2014/15 Code Action Status Annual Comment CL.2.3.1.1 Report to Council on at least a 6 Completed All reports completed quarterly. monthly basis on progress against the operational plan.
CL.2.3.2.1 Attend a wide cross section of Completed Council attended monthly meetings of: community meetings to understand various objectives and ideals. Bellingen and Urunga & Mylestom Chamber of Commerce; Tourism Review local newspapers to Coffs Coast Board, North Coast Destination Board; Events Hub understand current issues in the Management Committee, and Bellingen Shire Education and Business community Alliance.
Council regularly attended other stakeholder meetings including; Dorrigo Chamber of Commerce, Regional Economic Development Managers Meetings and Bellingen Shire Learning Alliance. CL.2.3.2.2 Conduct consultation workshops Completed Three tourism industry forums were held throughout the Shire. Input across the Shire to garner input on from these forums gave Council insights into the challenges and the future strategic direction of the priorities facing the local tourism industry. Key issues were raised tourism industry and wider economy including: Council's on-going marketing arrangements with Coffs Coast Tourism; the need to develop shire specific marketing initiatives; the level of Bellingen Shire representation on the Tourism Coffs Coast Board; and a range of tourism management issues. For example, the need to improve signage and develop key social media platforms. 2015/16 Code Action Status Annual Comment
CL.2.3.1.1 Report to Council on at least a 6 Completed Reports completed within statutory timeframes. Council's End of Term monthly basis on progress against report to reflect on status of 4 year delivery program matching term of the operational plan. Council CL.2.3.2.1 Attend a wide cross section of Completed Council worked with Destination Coffs Coast to develop the Coffs Coast community meetings to understand Tourism Strategic Plan 2020. The plan creates a valuable vehicle for
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various objectives and ideals. the Bellingen Shire and Coffs Harbour City Council to work together to Review local newspapers to manage and market tourism in a cohesive way. Bellingen Shire Council understand current issues in the attended Dorrigo, Bellingen and Urunga/Mylestom Chamber meetings community on a bi monthly basis. Council also has representation on the North Coast Destination Network (RTO) and participated in a review of the RTO network. This work will see a significant change in the way Destination NSW delivers tourism funding across NSW. CL.2.3.2.2 Conduct consultation workshops Completed Council worked with Destination Coffs Coast and North Coast across the Shire to garner input on Destination Network on two major projects. Workshops were conducted the future strategic direction of the across the Shire to feed into the new Coffs Coast Strategic Plan 2020. tourism industry and wider economy Similarly, the North Coast Destination Network works with an industry reference group to shape its strategic priorities and direction. Chambers of Commerce across the Bellingen Shire are regularly consulted with on issues concerning Tourist Information Centres, product development and marketing campaigns. CL.2.3.2.3 Plan and prepare for Sept 2016 Progressing Liaison with Returning officer continuing, and provision of pre-poll election location finalised.
CL.3 Council is proactive in representing the needs of our community CL.3.1 Strong partnerships exist with all levels of government, peak bodies and the community 2012/13 Code Action Status Annual Comment
CL.3.1.1.0 Council will seek to create positive Progressing Stakeholder group convene to discuss tidal swimming facility at Urunga. collaborative relationships to deliver on the aspirations of the Council and Presentation provided to Transition Bellingen as community our community engagement with Council
Presentation provided to NSW Rural Chapter of Institute of Architects
Community Opinion Discussion Paper commission
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Regular liaison with Chambers of Commerce CL.3.1.1.1 Explore the potential for shared Progressing Regular liaison with Chambers of Commerce services with other LGA’s to maximise efficient delivery of Extensive work undertaken with MIDROC Councils services to the community Service Reviews underway CL.3.1.1.2 Review MOU with Southern Cross Progressing Current agreement exists until 2014 - review will be conducted at end of University to reinvigorate closer ties this term. Meetings held with SCU. 2013/14 Code Action Status Annual Comment CL.3.1.1.0 Review the guidelines of S355 Completed Guidelines completed. Draft guidelines manual on public exhibition after Committees and memberships of initial round of consultation. Memberships are dynamic and updates are each committee done on membership lists as needed. CL.3.1.1.1 Conduct inductions for all Committee Completed All committees have the revised guidelines and have met with Council members based on reviewed staff as an induction to the revised guidelines. guidelines CL.3.1.2.1 Attend MIDROC and GMAC Completed meetings and provide input into regional activities and initiatives through the GM and Mayor
CL.3.1.3.1 Support Quarterly meetings of Completed advisory committees and report minutes of these meetings, and relevant recommendations, to Council within two months of each meeting
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2014/15 Code Action Status Annual Comment CL.3.1.1.1 Conduct inductions for all Committee Progressing There has been a great deal of work undertaken with many of the 24 members based on reviewed Section 355 Committees of Council this year including; positive guidelines relationship building, recruitment of new members reviewing and adoption of the Section 355 Committee Guidelines Manual, working with committees to increase their financial sustainability and optimise use, promoting methodology for the setting of fees and charges and rolling out an induction program, beginning with Code of Conduct training for all committee members. CL.3.1.1.2 Update Guidelines and templates for Progressing Positive relationships have been built in the last 12 months with Section Committees and provide training in 355 committees. The Guidelines have been reviewed with the input of such. all committees and were formally adopted by Council on 28 January together with a policy on volunteers. General and informal meetings have been attended on a regular basis. Information on details and interpretation of the guidelines has been shared with committees on a regular basis by email, phone and face to face communication. CL.3.1.2.1 Contribute to Regional strategic Not Updated planning related to proposed government reform 2015/16 Code Action Status Annual Comment
CL.3.1.1.1 Update Guidelines and templates for Completed There has been much communication and positive relationship building Committees and provide training in with Section 355 Committees. Issues are many and varied but they such. Monitor compliance & address generally appreciate having a contact person who can assist with issues of non-compliance. inquiries. Resources continue to be a challenge but committees have been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355
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Guidelines Manual, developing better processes for supporting external funding applications and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct
CL.3.2 We are consultative 2012/13 Code Action Status Annual Comment
CL.3.2.1.0 Implement the Community Progressing Community Engagement Strategy and Toolkit progressively Engagement Strategy implemented.
Community Opinion Discussion Paper commissioned CL.3.2.1.1 Develop Community Engagement Completed The Community Engagement Toolkit has been developed and compiled Toolkit into a user-friendly document with links to Councils Community Engagement Strategy. The toolkit also contains a planning template to guide staff and to provide a record of community engagement activities. Completed. CL.3.2.2.0 Provide for community Progressing Portfolio system implemented representation on Council committees Council Advisory Committees progressively consulted
Committees include community representatives 2013/14 Code Action Status Annual Comment
CL.3.2.1.1 Reports to Council outlining the Completed Reports to council outline the community engagement undertaken for community engagement undertaken each item. for each item presented in accordance with the Policy and Strategy
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2014/15 Code Action Status Annual Comment CL.3.2.1.1 Community Engagement Framework Completed Completed and available on Council's Intranet. Council report template documents and Council Report updated to include Community Engagement. Template documents made available to all staff. CL.3.2.1.2 Extend the reach of the adopted Completed Social Media Policy adopted in January 2015. Waterfall Way VIC Community Engagement Methods: manages a Facebook account for tourism. Delegations updated. Policy inform, consult, involve and in Policy Register. No social media corporate accounts planned at this collaborate by utilising agreed social stage. media tools. CL.3.2.1.3 Update Community Engagement Completed Council adopted and updated Community Engagement Strategy at Strategy to incorporate social media June meeting. tools 2015/16 Code Action Status Annual Comment
CL.3.2.1.1 Provide support to staff in utilising Completed Ongoing assistance and advice provided to relevant officers as and executing the community required. engagement strategy
CL.3.3 The principles of social justice underpin our activities and decision making processes 2012/13 Code Action Status Annual Comment
CL.3.3.1.0 Council considers the NSW Progressing Social Justice principles included in Community Strategic Plan as Government’s Social Justice outlined in NSW Government IRR Framework Principles in their planning and decision making processes
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CL.3.3.1.1 Ensure that council staff are Completed Training and development opportunities have been provided to relevant adequately trained to provide staff throughout the year. Focus in this area should be maintained effective and non-discriminatory annually. Plans are underway to extend training to customer service services for people with a disability and library staff during next year. CL.3.3.1.2 Review Social Plan Progressing Review done 3rd quarter. Further statistics required for any further changes CL.3.3.1.3 Implement the Social Plan Progressing Community Planning Officer position vacant. Further statistics are required for further changes. CL.3.3.1.4 Review the Disability Action Plan Progressing Review is at 1st draft report stage CL.3.3.1.5 Implement the Disability Action Plan Progressing Awaiting final report of DDA review 2013/14 Code Action Status Annual Comment
CL.3.3.1.1 Review the Social Plan and outline Completed The Social Plan priorities continue to be reviewed and action taken on key priorities and action items to be them when funding or opportunities permit. Some specific actions have implemented by both Council and been an upgrade to playground facilities by installation of exercise other organisations equipment, a contract being put out for updating the Pedestrian Access and Mobility Plan and a feasibility study being undertaken re a swimming facility in the Seaboard area. 2014/15 Code Action Status Annual Comment CL.3.3.1.1 Implementation of Social plan Completed The Social Plan focus areas for the last 12 months have included the priorities as funds permit. development and implementation of the Public Art Plan in consultation with the Arts and Cultural Committee, the development and implementation of the Access and Inclusion Plan in consultation with the Community Wellbeing Advisory Committee, engagement with Aboriginal people, ongoing programs and opportunities for youth at the Bellingen Youth Hub and health options through the Dorrigo and the Bellingen Youth Clinics and maximising use of available Council space. Organising awareness and support activities across the Shire in
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collaboration with other agencies for mental health month. Much has been achieved with a limited resource allocation due to collaborative partnerships with other groups and services such as improved physical access to the Bellingen Neighbourhood Centre and to the Urunga library. Within the Shire other organisations have expanded both aged care and health opportunities with the establishment of an aged care facility at Raleigh, a new GP clinic at Dorrigo and an upgrade to facilities at Bellingen hospital. Services such as Men's sheds have been on going at Dorrigo and Urunga and the re-establishment at a new location the Bellingen High School for the Bellingen Men's Shed. 2015/16 Code Action Status Annual Comment
CL.3.3.1.1 Implementation of Social plan Completed Action was taken on a range of Social plan priorities including a priorities as funds permit. feasibility study for the Urunga tidal swimming facility. Four grant applications were submitted - one for the swimming facility and the result is not yet known, two for a new community bus and one for heating a pool at Bellingen. These three were unsuccessful. A report on the overall achievements of the Social Plan 2010-15 noted that of the over 100 Strategies/actions in the plan, progress had been made on all actions and there were only 7 which had not yet come to fruition.
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CONCLUSION
A Message from the General Manager
Our Bellingen 2030 Vision was developed in 2012, inspired by consultation with our community. Grounded in new legislation at that time the Integrated Planning and Reporting Framework developed by Council recognised that communities do not exist in isolation, and established aspirational goals for delivery through partnerships, alliancing and different business models, in pursuit of council and community leadership and innovation.
The vision noted:
“The world is changing more rapidly now than ever before, both positively and negatively. Change will continue perhaps even more rapidly. What do we need to do now to create the ideal future for our shire? A future where change that we needed and wanted has been carefully planned, managed and integrated with what we wanted to preserve, recreate or enhance” and that “this new framework fosters discussion about funding priorities, service levels, and preservation of our local identity as well as planning in partnership for a more sustainable future.”
It is interesting now to reflect on those observations and the journey undertaken by council and its community over the past four years.
Since 2012 the Council has embarked on a process of reform around its structure and form, processes and procedures, as well as service delivery. This has resulted in the introduction of a raft of changes organisationally, aimed at productivity efficiency and improved performance around financial sustainability.
Long standing issues around income generation and ageing infrastructure are proactively being addressed with particular focus around strategic financial and asset management in keeping with industry best practice. This has been especially challenging in an environment constrained by rate capping, cost shifting from other levels of government and our particular disadvantage wherein around 53% of the Shire is not rateable due to the extensive network of National Parks, Forestry and Crown land, the majority of which is owned by the State Government.
In addition, Council has participated in the Local Government Reform process advocating for its community and responding to each of the discussion papers and initiatives proposed by Government.
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Council submitted its Fit for the Future reassessment proposal in July of this year and expects a response from the NSW Government in the third quarter of 2016, as well as provision of advice and direction around the formation of a Joint Organisation for the region. Both of these important milestones will frame direction for the 2016-20 Council and future Integrated Planning and Reporting Frameworks.
Local government in NSW is in a period of unprecedented change. Over the past four years as a sector we have moved from seeing a future state to existing within one. That said there are still many issues to work through with State and National Governments, not the least of which are equitable and fairer funding formulas, a consistent approach to management of assets at the very least on a state and local basis, and different levels of government paying their way.
This End of Term Report provides a detailed overview of the policies, programs, services, activities and initiatives undertaken by Council over the past four years in the context of the aspirations established by council in consultation with its community in 2012. It also provides a foundation stone toward the Integrated Planning and Reporting Framework to be developed with the incoming council.
Liz Jeremy General Manager
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