MILL POWERS SUCCESS for RFP RFP to Be Effectively Plugged Into the Year Guarantee Rather Than the Looser Ridgeons Supply Chain As Their Timber Expected Service Life

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MILL POWERS SUCCESS FOR RFP RFP to be effectively plugged into the year guarantee rather than the looser Ridgeons supply chain as their timber expected service life. QUALITY IS THE BYWORD AT RIDGEONS FOREST purchasing arm however we also have PRODUCTS (RFP). IT PERMEATES EVERY ASPECT the autonomy to chase new business Jem continued: "We made the decision to and satisfy the requirements of external go for incised posts mainly because it's OF THIS SUFFOLK-BASED BUSINESS THAT FOCUSES customers. a proven way of increasing the lifespan and durability of ground contact timber PREDOMINANTLY ON THE SUPPLY OF MACHINED TIMBER. "We treat every customer who walks posts. It's another indication of our into a branch of Ridgeons, be they trade commitment to quality. or public, as a customer of ours and RFP, part of the East of England-wide generation family business, Ridgeons we place a great deal of importance on "James Jones & Sons both treats and Ridgeons timber and builders merchants has become synonymous with builders, customer service. After all, a contented incises the timbers they supply us giant, is a vital cog in the wheel of contractors and homeowners across customer is far more likely to return however our new green tilting treatment its parent company but retains a high the East of England. and refer us on through word of mouth tank, the second on site here, is designed degree of autonomy as General Manager so it is essential that we get this right. to treat timber to use classes 2 and Jem Slee asserts: "Almost 60% of Based at their 12 acre sawmill site 3. The existing tank has been fully our timber goes direct to Ridgeons' at Herringswell midway between "The commitment we have to supplying refurbished and converted from green 26 strong network of outlets across Newmarket and Bury St Edmunds, RFP the highest quality of timber and the to brown for use classes 3 and 4. Norfolk, Suffolk, Essex, Bedfordshire has made significant strides forward in highest quality of machining is matched and Cambridgeshire. recent years with continued investment by the quality in the levels of service "We now have all bases covered thanks and expansion leading to the construction we provide," added Jem who has seen to our longstanding partnership with "We are, however, seeing an ever of a new storage building, an additional the workforce at Herringswell increase Koppers Performance Chemicals," growing proportion of our machined processing line and, most recently, a new by 15 to 83 full time staff in his half added Jem. timber products heading further afield to treatment plant delivered in close liaison decade with RFP. He's also overseen external customers from South Yorkshire with their chemicals partner Koppers an increase in the external Sales Team As part of the Ridgeons group, RFP right down to the south coast. These Performance Chemicals. from 1 to 6. is clearly able to develop in tandem comprise of other independent retail as demand increases across the merchants, joinery firms, Garden Building "We're going from strength to strength!" RFP imports most of its joinery quality retail outlets however growing levels and furniture manufacturers in the main, exclaimed Jem. "The developments we've timber from Sweden and Finland. of business from other customers basically anyone that requires quality made here at Herringswell in the past suggests that their commitment to machined timber and we are seeing five years have laid the foundations Domestic timbers are also stocked quality is reaping dividends. a steady growth in demand," added for growth and have been delivered supplied by Stirlingshire-based James Jem who has been at RFP for just in tandem with our parent company's Jones & Sons Ltd with machined under 5 years. increase in business. carcussing timber sourced from Latvia Ridgeons Forest Products and the south of Sweden. Herringswell Saw Mills Founded in 1911 in Cambridge by "There's clearly a high degree of Bury St Edmunds Cyril Ridgeon, the Ridgeons group integration with the Ridgeons group and The company also supplies a range of Suffolk IP28 6SS has grown steadily to become one of we retain influence over decision making fence panels and incised fence posts. the UK's largest, independent timber due to an innovative and democratic, 01638 751 560 and builders merchants. Now a fourth flat management structure. This allows The latter are backed by a solid 15 www.ridgeons.co.uk