utilityoptions BT-based Landlines

Call costs are in pence per minute (ppm) and base call costs are in pence (p), all excluding VAT. A connection call charge of 1p + base call cost, or an access charge (for 087, 084, 09 and 118 numbers) of 7ppm (included in the call costs quoted), applies. Calls are billed by the second, and are rounded to the nearest 0.1p. Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) UK Local 1.4 UK National 1.4 UK National 1.4 1471 Call Return 0 19.16 Speaking 0 65.9 Operator Services 0 130.34 Emergency Call 0 200 Non Emergency Number 0 32.34 Call Return 1.5 1571 Call Return 1.5 Vodafone 6.2 Orange 6.2 O2 6.2 T-Mobile 6.2 Hutchison 3G Mobile 6.2 Inquam Mobile 50.52 BT Mobile 50.52 UK Mobile fm10 41.76 12.22 VPN - Office 2 Office 0 Mobile fw1 34.54 12.22 Mobile fw2 32.74 12.22 Mobile fw3 25.02 Mobile fw4 35.32 12.22 NGN Freephone 0 NGN Local 0845 6.5 NGN National 0870 3.1 Mobile fw5 33 12.22 NGN Rate: i16 - Internet Services 11.02 NGN Rate: i15 - Internet Services 9.5

Page 1 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i17 - Calls To Internet Services 10.9 NGN Rate: ff10 - Calls To Paging Services 0 56.22 NGN Rate: ff3 - Calls To Paging Services 0 55.12 NGN Rate: ff5 - Calls To Paging Services 0 131.16 NGN Rate: ff8 - Calls To Paging Services 0 41.04 NGN Rate: ff9 - Calls To Paging Services 0 93.62 NGN Rate: G21 - Calls to 03 and 05 numbers 3.78 NGN Rate: ff1 - Calls To Premium Rate Services 0 50.92 NGN Rate: ff11 - Calls To Premium Rate Services 0 125.84 NGN Rate: ff12 - Calls To Premium Rate Services 0 157.16 NGN Rate: ff13 - Calls To Premium Rate Services 0 209.88 NGN Rate: ff2 - Calls To Premium Rate Services 0 103.22 NGN Rate: ff6 - Calls To Premium Rate Services 0 66.34 NGN Rate: c - Calls To Message Services and Personal 28.12 10.68 Numbering Services NGN Rate: r - Paging Services 28 NGN Rate: d - Personal Numbering 42.66 12.22 NGN Rate: e - Personal Numbering 13 12.22 NGN Rate: j - Personal Numbering 81.18 12.22 NGN Rate: k - Personal Numbering 95.02 12.22 NGN Rate: pn1 - Personal Numbering 61.04 12.22 NGN Rate: pn2 - Personal Numbering 126.54 12.22 NGN Rate: f - Calls To Personal Numbering Services and Mobile 76.14 12.22 telephones NGN Rate: g1 - Calls To Premium Rate Services 16.3 NGN Rate: m - Calls To Premium Rate Services 89.58 NGN Rate: mm1 13.58 NGN Rate: mm2 11.22 63.56 NGN Rate: mm3 10.9 NGN Rate: p0 - Calls To Premium Rate Services 318.62 NGN Rate: p1 - Calls To Premium Rate Services 106.78 NGN Rate: p10 - Calls To Premium Rate Services 75.24 NGN Rate: p11 - Calls To Premium Rate Services 277.1 NGN Rate: p12 - Calls To Premium Rate Services 33.98 NGN Rate: p13 - Calls To Premium Rate Services 44.5

Page 2 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: p14 - Calls To Premium Rate Services 65.7 NGN Rate: p15 - Calls To Premium Rate Services 86.46 NGN Rate: p16 - Calls To Premium Rate Services 96.58 NGN Rate: p17 - Calls To Premium Rate Services 117.54 NGN Rate: p18 - Calls To Premium Rate Services 138.62 NGN Rate: p19 - Calls To Premium Rate Services 152.92 NGN Rate: p2 - Calls To Premium Rate Services 108.88 NGN Rate: p20 - Calls To Premium Rate Services 171.3 NGN Rate: p21 - Calls To Premium Rate Services 182.22 NGN Rate: p22 - Calls To Premium Rate Services 190.3 NGN Rate: p23 - Calls To Premium Rate Services 204.34 NGN Rate: p24 - Calls To Premium Rate Services 234.84 NGN Rate: p25 - Calls To Premium Rate Services 255.7 NGN Rate: p26 - Calls To Premium Rate Services 299.56 NGN Rate: p27 - Calls To Premium Rate Services 13.32 NGN Rate: p28 - Calls To Premium Rate Services 82.58 NGN Rate: p3 - Calls To Premium Rate Services 213.86 NGN Rate: p4 - Calls To Premium Rate Services 106.78 NGN Rate: p5 - Calls To Premium Rate Services 108.54 NGN Rate: p6 - Calls To Premium Rate Services 56.02 NGN Rate: p7 - Calls To Premium Rate Services 145.06 NGN Rate: p8 - Calls To Premium Rate Services 163.8 NGN Rate: p9 - Calls To Premium Rate Services 22.9 NGN Rate: n - Calls To Premium Rate Services and Information 33.86 Services NGN Rate: i18 - Calls To Internet Services 10.9 NGN Rate: i19 - Calls To Internet Services 10.02 NGN Rate: g2 - Calls To Internet Services 13.78 NGN Rate: g4 - Calls To Internet Services 5.06 NGN Rate: g5 - Calls To Internet Services 1.62 NGN Rate: i1 - Calls To Internet Services 12.24 NGN Rate: i10 - Calls To Internet Services 16.3 NGN Rate: i11 - Calls To Internet Services 19.32 NGN Rate: i12 - Calls To Internet Services 22.74 NGN Rate: i2 - Calls To Internet Services 25.7

Page 3 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i3 - Calls To Internet Services 4.56 NGN Rate: i4 - Calls To Internet Services 6.22 NGN Rate: i5 - Calls To Internet Services 7.66 NGN Rate: i8 - Calls To Internet Services 9.22 NGN Rate: i9 - Calls To Internet Services 16.22 NGN Rate: g3 - Calls To Internet Services 7.46 NGN Rate: g10 - Calls not including Internet Services 9.66 NGN Rate: g11 - Calls not including Internet Services 13.3 NGN Rate: g12 - Calls not including Internet Services 16.48 NGN Rate: g13 - Calls not including Internet Services 20.14 NGN Rate: g14 - Calls not including Internet Services 21.54 NGN Rate: g15 - Calls not including Internet Services 23.46 NGN Rate: g6 - Calls not including Internet Services 12.2 NGN Rate: g7 - Calls not including Internet Services 27.66 NGN Rate: g8 - Calls not including Internet Services 4.86 NGN Rate: g9 - Calls not including Internet Services 7.08 NGN Rate: pn3 - Personal Numbering 124.02 12.22 NGN Rate: pn4 - Personal Numbering 66.06 12.22 NGN Rate: pn5 - Personal Numbering 43.4 12.22 NGN Rate: pn6 - Personal Numbering 50.96 12.22 NGN Rate: p29 - Calls To Premium Rate Services 62.58 NGN Rate: p30 - Calls To Premium Rate Services 119.4 NGN Rate: p31 - Calls To Premium Rate Services 30.24 Iridium 192.3 NGN Rate: ff14 - Calls To Premium Rate Services 0 188.6 NGN Rate: ff15 - Calls To Specialised Services 12.48 NGN Rate: ff16 - Calls To Premium Rate Services 0 30.38 NGN Rate: ff17 - Calls To Premium Rate Services 0 41.04 NGN Rate: ff18 - Calls To Premium Rate Services 0 72.48 NGN Rate: ff19 - Calls To Premium Rate Services 0 83.14 NGN Rate: ff0 - Calls To Premium Rate Services 0 20.54 NGN Rate: i20 - Calls To Internet Services 9.6 NGN Rate: i21 - Calls To Internet Services 7.86 NGN Rate: i22 - Calls To Internet Services 10

Page 4 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i23 - Calls To Internet Services 8.62 NGN Rate: i24 - Calls To Internet Services 8.58 NGN Rate: i25 - Calls To Internet Services 8.62 NGN Rate: i26 - Calls To Internet Services 11.88 NGN Rate: i30 - Internet Services 9.34 NGN Rate: g22 3.42 NGN Rate: p32 - Calls To Premium Rate Services 41.18 NGN Rate: ff21 - Calls To Premium Rate Services 0 314.66 NGN Rate: pn7 - Personal Numbering 9.22 109.9 NGN Rate: mm5 11.22 50.78 NGN Rate: mm6 11.38 63.62 NGN Rate: mm7 11.4 NGN Rate: ff20 - Calls To Premium Rate Services 0 93.52 NGN Rate: g16 - Calls not including Internet Services 6.78 NGN Rate: g17 - Calls not including Internet Services 9.14 NGN Rate: g18 - Calls not including Internet Services 9.1 NGN Rate: g19 - Calls not including Internet Services 9.12 NGN Rate: g20 - Calls not including Internet Services 12.46 NGN Rate: i13 - Calls To Internet Services 8.4 NGN Rate: i14 - Calls To Internet Services 8.86 NGN Rate: ff24 - Calls To Premium Rate Services 0 167.86 Norway ITF 7.1 USA ITF 2.26 International Freephone 4 NGN Rate: ff25 - Calls To Premium Rate Services 0 252.26 NGN Rate: ff26 - Calls To Premium Rate Services 0 262.68 NGN Rate: ff27 - Calls To Premium Rate Services 0 273.32 NGN Rate: p33 - Calls To Premium Rate Services 266.68 Directory Enquiry (1) 55.5 Directory Enquiry (2) 77.26 Directory Enquiry (3) 84.46 Directory Enquiry (4) 98.98 Directory Enquiry (5) 109.98 Directory Enquiry (6) 116.66

Page 5 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (7) 149.66 Directory Enquiry (8) 171.34 Directory Enquiry (9) 214.92 Directory Enquiry (10) 257.82 Directory Enquiry (11) 269.22 Directory Enquiry (12) 323.54 Directory Enquiry (13) 345.28 Directory Enquiry (14) 56.34 Directory Enquiry (15) 61.34 Directory Enquiry (16) 0 73.2 Directory Enquiry (17) 0 83.92 Directory Enquiry (18) 0 300.46 Directory Enquiry (19) 323.04 Directory Enquiry (20) 324.98 Directory Enquiry (21) 0 366.32 Directory Enquiry (22) 432.16 Directory Enquiry (23) 83.4 42.88 Directory Enquiry (24) 272.8 43.42 Directory Enquiry (25) 41.1 53.62 Directory Enquiry (26) 62.76 53.62 Directory Enquiry (27) 19.3 Directory Enquiry (28) 16.94 Directory Enquiry (29) 127.96 216.76 Directory Enquiry (30) 62.46 Directory Enquiry (31) 18.68 Directory Enquiry (32) 13.72 Directory Enquiry (33) 33.78 Directory Enquiry (34) 18.68 Directory Enquiry (35) 18.68 Directory Enquiry (36) 33.78 27.08 Directory Enquiry (37) 36.74 Directory Enquiry (38) 126.5 214.46 Directory Enquiry (39) 163.06 Directory Enquiry (40) 32.8

Page 6 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (41) 175.02 86.8 Directory Enquiry (42) 14.58 127.66 Directory Enquiry (43) 41.04 Directory Enquiry (44) 62.8 64.58 Directory Enquiry (45) 8.46 75.58 Directory Enquiry (46) 16.56 84.26 Directory Enquiry (47) 171.14 108 Directory Enquiry (48) 32.78 Directory Enquiry (49) 87.38 Directory Enquiry (50) 65.76 54.38 Directory Enquiry (51) 268.94 Directory Enquiry (52) 64.26 63.08 Directory Enquiry (53) 38.5 84.26 Directory Enquiry (54) 7.56 64.58 Directory Enquiry (55) 34.98 Directory Enquiry (56) 20.76 63.08 Directory Enquiry (57) 48.7 40.16 Directory Enquiry (58) 408 339.58 Directory Enquiry (59) 421.46 350.8 Directory Enquiry (60) 44.66 43.42 Directory Enquiry (61) 162 134.58 Directory Enquiry (62) 341.56 284.22 Directory Enquiry (64) 31.06 85.78 Directory Enquiry (65) 17.56 Directory Enquiry (66) 60.7 50.16 Directory Enquiry (67) 70.02 Directory Enquiry (68) 27.9 Directory Enquiry (69) 159.5 Directory Enquiry (70) 47.68 Directory Enquiry (71) 28 Directory Enquiry (72) 27.3 Directory Enquiry (73) 47.62 127.66 Directory Enquiry (74) 38.94 127.66 Directory Enquiry (75) 38.06

Page 7 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (76) 323.78 161.88 Directory Enquiry (77) 52.68 127.66 Directory Enquiry (79) 0 94.9 Directory Enquiry (80) 19.2 97.28 Directory Enquiry (81) 22.94 97.28 Directory Enquiry (82) 62.86 97.28 Directory Enquiry (83) 160.54 Directory Enquiry (84) 34.44 Directory Enquiry (85) 258.1 Directory Enquiry (86) 38.32 149.36 Directory Enquiry (87) 64.96 127.66 Directory Enquiry (88) 214.82 178.6 Directory Enquiry (89) 127.96 NGN Rate: ff28 - Calls To Premium Rate Services 0 20.74 NGN Rate: p34 - Calls To Premium Rate Services 104.34 NGN Rate: p35 - Calls To Premium Rate Services 86.92 NGN Rate: p36 - Calls To Premium Rate Services 78.14 NGN Rate: ff29 - Calls To Premium Rate Services 0 9.76 NGN Rate: ff30 - Calls To Premium Rate Services 0 136.16 NGN Rate: g23 20.2 NGN Rate: g24 0 8.98 NGN Rate: g25 18.74 NGN Rate: g26 11.14 NGN Rate: g27 5.44 NGN Rate: g28 7.46 Directory Enquiry (106) Opal Only 404 294 Directory Enquiry (90) 87.02 51.58 Directory Enquiry (91) 28.02 171.08 Directory Enquiry (93) 60.54 149.36 Directory Enquiry (94) 51.54 171.58 Directory Enquiry (95) 84.52 127.66 Directory Enquiry (96) 82.3 120.48 Directory Enquiry (97) 623.04 Directory Enquiry (98) 543.12

Page 8 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (99) 0 122.64 Fixed Line SMS To Other 0 15.34 Reminder Call 0 20 Ring Back 1.5 NGN Rate: pn9 - Personal Numbering 59.78 12.22 NGN Rate: pn8 - Personal Numbering 50.9 12.22 NGN Rate: pn12 - Personal Numbering 68.6 12.22 NGN Rate: pn11 - Personal Numbering 98.82 12.22 NGN Rate: pn10 - Personal Numbering 88.74 12.22 Inmarsat Atlantic East - M (Land) 186.18 Inmarsat Indian - M (Land) 277.08 Inmarsat Pacific - M (Land) 287.62 Inmarsat Atlantic West - M (Land) 172.24 Inmarsat Atlantic East - Mini M 186.34 Inmarsat Indian - Mini M 186.34 Inmarsat Pacific - Mini M 186.92 Inmarsat Atlantic West - Mini M 186.34 Inmarsat Single Number Access - Mini M 955.8 Inmarsat Pacific - A (Maritime) 532.34 NGN Rate: pn13 - Personal Numbering 98.82 12.22 NGN Rate: pn14 - Personal Numbering 74.88 12.22 Directory Enquiry (100) 388.36 325.78 Directory Enquiry (101) 2.82 Directory Enquiry (102) 109.22 Directory Enquiry (103) 140.26 49.78 NGN Rate: p41 - Calls To Premium Rate Services 22.6 International - Telespazio (EMSAT) 750 Inmarsat Atlantic East - A (Maritime) 464.52 Inmarsat Atlantic East - B (Maritine) 294.82 Inmarsat Atlantic West - A (Maritime) 523.56 Inmarsat Atlantic West - B (Maritime) 925.94 Inmarsat Indian - A (Maritime) 500.66 Inmarsat Indian - B (Maritime) 933.12 Inmarsat Pacific - B (Maritime) 989.54

Page 9 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Inmarsat Single Number Access - B (High Speed Data) 2080.46 Inmarsat Single Number Access - B (Maritime) 516.78 Inmarsat Single Number Access - Broadband GAN 798 Channel Islands 8.5 Afghanistan 43.8 Afghanistan Capital 48.3 Afghanistan Mobile 49.12 Albania 15.36 Albania Tirana 10.96 Albania Mobile 115.68 Algeria 44.78 Algeria Algiers 14.5 Algeria Mobile 128.34 Andorra 11.98 Andorra Mobile 72.36 Angola 38.8 Angola Mobile 48.22 Anguilla 32.58 Anguilla Mobile 72.94 Antarctica (Aus) 237.42 Antarctica (Aus) Mobile 237.42 Antigua & Barbuda 40.16 Antigua & Barbuda Mobile 52 Argentina 7.84 Argentina Buenos Aires 3.24 Argentina Mobile 80.58 Argentina Premium 75.82 Armenia 17.92 Armenia Capital 16.32 Armenia Mobile 53.08 Aruba 29.54 Aruba Mobile 68.12 Ascension Island 203.52 Ascension Island Mobile 203.52

Page 10 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Australia 4.2 Australia Capital 3.48 Australia Mobile 42.4 Austria 23.8 Austria Vienna 2.74 Austria Mobile 34.02 Austria Premium 34.02 Azerbaijan 49.06 Azerbaijan Capital 32.54 Azerbaijan Mobile 53.12 Azores 40.68 Azores Mobile 47.76 Bahamas 24.3 Bahamas Mobile 31.74 Bahrain 45.06 Bahrain Mobile 51.4 Bahrain Premium 21.12 Bangladesh 13.76 Bangladesh Dhaka 11.44 Bangladesh Mobile 17.72 Barbados 47.4 Barbados Mobile 75.14 Belarus 81.24 Belarus Minsk 56.5 Belarus Mobile 91.32 Belarus Premium 91.22 Belgium 5.12 Belgium Brussels 3.76 Belgium City 3.76 Belgium Mobile 96.3 Belgium Premium 5.12 Belize 72.1 Belize Capital 43.58 Belize Mobile 77.48

Page 11 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Benin 60.6 Benin Mobile 62.2 Bermuda 14.92 Bermuda Mobile 14.92 Bhutan 35.7 Bhutan Mobile 38.34 Bolivia 22.9 Bolivia Capital 18.14 Bolivia Mobile 45.26 Bosnia & Herzegovina 45.42 Bosnia & Herzegovina Mobile 101.34 Botswana 31.38 Botswana Mobile 71.8 Brazil 9.08 Brazil Brasilia 6.94 Brazil City 6.94 Brazil Mobile 80.58 Brunei 7.5 Brunei Mobile 17.42 Bulgaria 16.78 Bulgaria Capital 5.28 Bulgaria Mobile 74 Bulgaria Premium 56.48 Burkina Faso 76.3 Burkina Faso Mobile 78.68 Burundi 19 Burundi Mobile 79.92 Turks & Caicos Islands 36.98 Turks & Caicos Islands Mobile 159.08 Cameroon 110 Cameroon Mobile 77.56 Canada 3.12 Canada Mobile 4.82 Canary Islands 5.42

Page 12 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Canary Islands Mobile 39 Cape Verde 63.22 Cape Verde Mobile 74.78 Cayman Islands 25.48 Cayman Islands Mobile 54.64 Central African Republic 110.34 Central African Republic Mobile 110.34 Chad 46.48 Chad Mobile 121.88 Chatham Island 6.38 Chatham Island Mobile 59.04 Chile 44.12 Chile Santiago 5.06 Chile Mobile 65.4 4.86 China Beijing 3.12 China Mobile 6.68 China Premium 5.88 Christmas Island 208.84 Christmas Island Mobile 246.32 Cocos Island 6.42 Cocos Island Mobile 19.1 Colombia 10.66 Colombia Bogota 5.42 Colombia Mobile 18.34 Comoros 111.4 Comoros Mobile 139.6 Comoros Premium 111.3 Congo 56.64 Congo Mobile 78.94 Cook Islands 207.56 Cook Islands Mobile 207.56 Costa Rica 18.04 Costa Rica Mobile 19.54

Page 13 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Cote D'Ivoire 65.74 Cote D'Ivoire Mobile 131.2 Croatia 21.76 Croatia Capital 5.08 Croatia Mobile 77.82 Cuba 315.24 Cuba Mobile 320.04 Cyprus North (Turkey) 7.96 Cyprus North (Turkey) Mobile 7.98 Cyprus South (Greece) 13.2 Cyprus South (Greece) Mobile 8.08 Czech Republic 10.26 Czech Rep Prague 6.74 Czech Republic Mobile 37.56 Czech Republic Premium 6.84 Denmark 7.12 Denmark Mobile 50.94 Diego Garcia 266.34 Diego Garcia Mobile 266.34 Diego Garcia Premium 183.16 Djibouti 116.96 Djibouti Mobile 124.28 Dominica 33.34 Dominica Mobile 73.52 Dominican Republic 17.3 Dominican Republic Capital 10.12 Dominican Republic Mobile 55.04 Dutch Antilles 23.2 Dutch Antilles Capital 3.12 Dutch Antilles Mobile 17.66 East Timor 354.88 East Timor Mobile 354.88 Ecuador 35.74 Ecuador Capital 21.1

Page 14 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Ecuador Mobile 69 Egypt 36.1 Egypt Cairo 21.38 Egypt Mobile 39.5 El Salvador 66.8 El Salvador Mobile 72.9 Equatorial Guinea 98.1 Equatorial Guinea Mobile 87.42 Eritrea 85.44 Eritrea Mobile 98.12 Estonia 22.84 Estonia Capital 4.9 Estonia Mobile 74.84 Ethiopia 75.92 Ethiopia Capital 46.54 Ethiopia Mobile 85.2 Falkland Islands 177.66 Falkland Islands Mobile 174.16 Faroe Islands 43.74 Faroe Islands Mobile 67.34 Fiji 54.26 Fiji Mobile 54.26 Finland 23.4 Finland Helsinki 8.32 Finland Mobile 69.72 Finland Premium 36.26 3.76 France Paris 2.8 France Mobile 17.98 France Premium 17.8 French Guiana 19.18 French Guiana Mobile 57.14 French Polynesia 74.92 French Polynesia Mobile 74.92

Page 15 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Gabon 99.18 Gabon Mobile 115.78 Gambia 127.2 Gambia Mobile 127.6 Georgia 29.72 Georgia Mobile 50.2 Germany 4.08 Germany Berlin 2.2 Germany Mobile 35.76 Germany Premium 30.92 Ghana 49.96 Ghana Accra 40.62 Ghana Mobile 71.48 Gibraltar 13.72 Gibraltar Mobile 82.84 Greece 6.4 Greece Athens 3.74 Greece Mobile 41.38 Greenland 162.64 Greenland Mobile 162.64 Grenada 40.04 Grenada Mobile 65.56 Guadeloupe 29.94 Guadeloupe Mobile 49.82 Guam 8.42 Guam Mobile 8.42 Guantanamo Bay 214.66 Guatemala 37.84 Guatemala Capital 23.26 Guatemala Mobile 41.08 Guinea 107.4 Guinea Mobile 156.12 Guinea-Bissau 109.86 Guinea-Bissau Mobile 154.06

Page 16 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Guyana 84.7 Guyana Mobile 87.24 Haiti 66.24 Haiti Mobile 77.34 Honduras 57.2 Honduras Mobile 77.82 Hong Kong 11.22 Hong Kong Mobile 14.4 Hong Kong Premium 4.12 Hungary 6.1 Hungary Budapest 3.64 Hungary Mobile 37.24 Iceland 8.48 Iceland Mobile 46 India 6.06 India Delhi 6.06 India City 6.04 India Mobile 7.94 Indonesia 16.1 Indonesia Jakarta 13.7 Indonesia Mobile 38.96 Iran 39.7 Iran Tehran 19.24 Iran Mobile 44.54 Iraq 14.32 Iraq Baghdad 15 Iraq Mobile 41.76 Ireland 2.82 Ireland Dublin 2.64 Ireland Mobile 47.5 Ireland Premium 28.46 Israel 20.1 Israel Tel Aviv 2.8 Israel Mobile 41.1

Page 17 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Italy 6.92 Italy Rome 3.32 Italy City 3.04 Italy Mobile 59.12 Jamaica 43.54 Jamaica Mobile 86.76 Jamaica Premium 83.3 Japan 5.6 Japan Tokyo 5.52 Japan Mobile 51.66 Jordan 25.06 Jordan Amman 5.62 Jordan Mobile 33.72 Cambodia 19.14 Cambodia Phnom Penh 13.18 Cambodia Mobile 19.94 Kazakhstan 33.32 Kazakhstan Capital 25.86 Kazakhstan Mobile 35.96 Kenya 33.84 Kenya Nairobi 23.06 Kenya Mobile 53.72 Kiribati 176.78 Kiribati Mobile 176.78 Kuwait 34.06 Kuwait Mobile 65.36 Kyrgyzstan 38.7 Kyrgyzstan Capital 22.42 Kyrgyzstan Mobile 211.32 Laos 18.44 Laos Mobile 17.94 Latvia 22.4 Latvia Mobile 58.6 Lebanon 33.08

Page 18 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Lebanon Beirut 25.1 Lebanon Mobile 63.32 Lesotho 51.54 Lesotho Mobile 57.82 Liberia 67.34 Liberia Mobile 86.26 Libya 74.74 Libya Mobile 116.58 Liechtenstein 61.44 Liechtenstein Mobile 164.08 Lithuania 28.86 Lithuania Mobile 53.78 Lithuania Premium 53.64 Luxembourg 8.08 Luxembourg Mobile 51.84 Macau 17.02 Macau Mobile 12.12 Macedonia 79.7 Macedonia Capital 31.06 Macedonia Mobile 97.1 Madagascar 97.02 Madagascar Mobile 115.88 Madeira 5.4 Madeira Mobile 39.48 Malawi 65.38 Malawi Mobile 53.42 Malaysia 6.22 Malaysia Kuala Lumpur 3.98 Malaysia Mobile 14.14 Maldives 164.02 Maldives Mobile 184 Maldives Premium 102.64 Mali 85.64 Mali Mobile 94.28

Page 19 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Malta 13.68 Malta Mobile 73.54 Marshall Islands 81.68 Marshall Islands Mobile 81.68 Martinique 47.06 Martinique Mobile 67.8 Mauritania 57.7 Mauritania Mobile 76.8 Mauritius 31.86 Mauritius Mobile 32 Mauritius Premium 22.46 Mayotte 88.58 Mayotte Mobile 115.68 Mexico 14.8 Mexico Capital 10.06 Mexico Mobile 68.74 Micronesia 64 Micronesia Mobile 64 Moldova 45.1 Moldova Mobile 87.74 Monaco 14.54 Monaco Mobile 107.22 Mongolia 22.22 Mongolia Mobile 22.98 Montserrat 47.66 Montserrat Mobile 48.96 Morocco 21.6 Morocco Mobile 137.16 Mozambique 25.62 Mozambique Maputo 24.38 Mozambique Mobile 46.32 Mozambique Premium 44.62 Myanmar (Burma) 98.86 Myanmar (Burma) Mobile 98.86

Page 20 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Namibia 29.2 Namibia Mobile 66.56 Nauru 477.96 Nauru Mobile 493.76 Nepal 54.32 Nepal Kathmandu 33.1 Nepal Mobile 53.98 Netherlands 7.12 Netherlands Amsterdam 3.12 Netherlands City 3.6 Netherlands Mobile 67.5 Netherlands Premium 40.88 Nevis Island 37.14 New Caledonia 63.4 New Caledonia Mobile 63.4 6.46 New Zealand Auckland 3.98 New Zealand Mobile 60.38 New Zealand Premium 6.46 Nicaragua 46.9 Nicaragua Mobile 78.68 Niger 73.62 Niger Mobile 85.58 Nigeria 37.56 Nigeria Capital 22.48 Nigeria Lagos 22.48 Nigeria Mobile 33.64 Niue Island 249.58 Niue Island Mobile 579.42 Norfolk Island 59.8 Norfolk Island Mobile 59.8 North Korea 132.8 North Korea Mobile 132.8 Northern Marianas 10.56

Page 21 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Northern Marianas Mobile 10.56 Norway 7.2 Norway Oslo 3.74 Norway Mobile 52.9 Oman 38.24 Oman Mobile 101.64 Pakistan 25.78 Pakistan Islamabad 22 Pakistan Mobile 25.06 Pakistan Premium 24.96 Palau 76 Palau Mobile 76 Palestine 61.98 Palestine Mobile 69.18 Panama 14.34 Panama City 4.86 Panama Mobile 47.54 Papua New Guinea 190.08 Papua New Guinea Mobile 190.08 Paraguay 14.06 Paraguay Asuncion 14.58 Paraguay Mobile 20.04 Peru 11.92 Peru Capital 4.92 Peru Mobile 50.84 Philippines 42.48 Philippines Manila 24.34 Philippines Mobile 54.18 29.92 Poland 4.14 Poland Mobile 38.3 Portugal 9.6 Portugal City 3.4 Portugal Mobile 97.8

Page 22 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Portugal Premium 38.1 Puerto Rico 5.82 Puerto Rico Mobile 5.78 Qatar 52.94 Qatar Mobile 64.46 Reunion 58.08 Reunion Mobile 56.72 Romania 10.24 Romania Bucharest 4.5 Romania Mobile 52.1 Romania Premium 37.96 12.96 Russia 3.6 Russia Mobile 36.64 Rwanda 46.54 Rwanda Mobile 52.52 Samoa (USA) 17.3 Samoa (USA) Mobile 76.44 Samoa (West) 76.48 Samoa (West) Mobile 109.84 San Marino 98.22 San Marino Mobile 123.38 San Marino Premium 98.12 Sao Tome & Principe 198.44 Sao Tome & Principe Mobile 198.44 Sao Tome & Principe Premium 198.34 Saudi Arabia 32.26 Saudi Arabia Riyadh 14.04 Saudi Arabia Mobile 49.84 Senegal 60.24 Senegal Capital 14.46 Senegal Mobile 93.76 Seychelles 127.52 Seychelles Mobile 127.52

Page 23 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Sierra Leone 125.16 Sierra Leone Freetown 68.98 Sierra Leone Mobile 134.48 Singapore 4.36 Singapore Mobile 4.8 Slovakia 10.44 Slovakia Capital 4.2 Slovakia Mobile 62.4 Slovakia Premium 62.3 Slovenia 23.16 Slovenia Mobile 161.48 Slovenia Premium 109.8 Solomon Islands 291.18 Solomon Islands Mobile 291.18 Somalia 162.4 Somalia Mobile 162.4 36.48 South Africa Mobile 74.24 South Africa Premium 7.82 South Korea 6.4 South Korea Seoul 6.02 South Korea Mobile 17.46 Spain 5.4 Spain Madrid 2.78 Spain City 2.66 Spain Mobile 23.38 Spain Premium 75.02 Spain Balearic Islands 5.4 Sri Lanka 34.1 Sri Lanka Capital 23.92 Sri Lanka Mobile 38.28 St. Helena 289.68 St. Helena Mobile 289.68 St. Kitts 36

Page 24 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) St. Kitts Mobile 81.18 St. Lucia 44.08 St. Lucia Mobile 77.8 St. Pierre & Miquelon 72.48 St. Pierre & Miquelon Mobile 72.48 St. Vincent & Grenadines 40.38 St. Vincent & Grenadines Mobile 41.98 Sudan 61.34 Sudan Mobile 60.64 Suriname 59.54 Suriname Mobile 69.74 Swaziland 45.8 Swaziland Mobile 55.3 Sweden 12.48 Sweden Stockholm 3.16 Sweden City 3.16 Sweden Mobile 22.84 Sweden Premium 4.8 Switzerland 15 Switzerland Capital 3.46 Switzerland Mobile 85.88 Switzerland Premium 61.72 Syria 37.42 Syria Mobile 58.92 Taiwan 6.18 Taiwan Taipei 4.44 Taiwan Mobile 34.36 Tajikistan 28.94 Tajikistan Mobile 44.46 Tanzania 70.06 Tanzania Dar es Salaam 23.18 Tanzania Mobile 78.14 Thailand 11.72 Thailand Bangkok 3.38

Page 25 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Thailand Mobile 17.76 Togo 120.46 Togo Capital 64.6 Togo Mobile 130.52 Tokelau 321.66 Tokelau Mobile 309.12 Tonga 86.08 Tonga Mobile 86.08 Trinidad & Tobago 21.32 Trinidad & Tobago Capital 14.18 Trinidad & Tobago Mobile 34.46 Tunisia 103.12 Tunisia Tunis 42.58 Tunisia Mobile 166.46 Turkey 15.64 Turkey Ankara 6.22 Turkey Mobile 40.08 Turkmenistan 38.22 Turkmenistan Mobile 37.34 Tuvalu 107.54 Tuvalu Mobile 107.54 Uganda 37.24 Uganda Kampala 22.96 Uganda Mobile 44.04 Uganda Premium 42 Ukraine 37.12 Ukraine Kiev 19.72 Ukraine Mobile 52.36 United Arab Emirates 43.9 United Arab Emirates Capital 30.5 United Arab Emirates City 30.5 United Arab Emirates Mobile 52.9 7.8 Uruguay 17.96

Page 26 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Uruguay Montevideo 12.38 Uruguay Mobile 61.96 USA 3.2 USA Mobile 3.02 USA Premium 3.02 Uzbekistan 23.48 Uzbekistan Capital 16.1 Uzbekistan Mobile 56.3 Vanuatu 141.62 Vanuatu Mobile 506.16 Vatican City 7.4 Vatican City Mobile 7.5 Venezuela 6.94 Venezuela Caracas 5.74 Venezuela Mobile 45.16 Vietnam 26.36 Vietnam Hanoi 12.96 Vietnam Mobile 42.64 Virgin Islands (UK) 42.98 Virgin Islands (UK) Mobile 42.98 Virgin Islands (USA) 6.74 Virgin Islands (USA) Mobile 6.74 Wallis & Fortuna 137.46 Wallis & Futuna Islands Mobile 155.78 Yemen 49.84 Yemen Capital 30.5 Yemen Mobile 52.68 Serbia 74.08 Serbia Belgrade 14.9 Serbia Mobile 93.58 Democratic Republic of Congo 251.02 Democratic Republic of Congo Capital 32.42 Democratic Republic of Congo Mobile 301.46 Zambia 26.32

Page 27 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Zambia Mobile 93.78 Zimbabwe 61 Zimbabwe Capital 14.86 Zimbabwe Mobile 81.98 Montenegro 49.56 Montenegro Mobile 110.04 Montenegro Premium 109.94 Aland Islands 23.52 Aland Islands Mobile 33.56 Kosovo 36.5 Kosovo Mobile 82.24 Svalbard Island 31.94 Transnistria Mobile 60.12 Abkhazia Mobile 35.58 Isle of Man 7.2 Directory Enquiry (105) 60.62 149.36 Directory Enquiry (106) 170.78 67.42 NGN Rate: ff32 - Calls To Premium Rate Services 0 178.24 Mobile fw7 27.6 12.22 Mobile fw8 41.76 12.22 NGN Rate: i33 - Internet Services 11.8 NGN Rate: p37 - Calls To Premium Rate Services 21.4 NGN Rate: p38 - Calls To Premium Rate Services 16.3 NGN Rate: p39 - Calls To Premium Rate Services 18.98 NGN Rate: p40 - Calls To Premium Rate Services 20.52 NGN Rate: p42 - Calls To Premium Rate Services 19.22 NGN Rate: pn16 - Personal Numbering 36.78 NGN Rate: pn17 - Personal Numbering 25.62 NGN Rate: pn18 - Personal Numbering 27.72 NGN Rate: pn19 - Personal Numbering 26.62 NGN Rate: pn20 - Personal Numbering 44.38 NGN Rate: pn21 - Personal Numbering 76.02 UK Mobile fm11 36.6 12.22 UK Mobile fm12 29.48 12.22

Page 28 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Mobile fw6 28.88 11.88 NGN Rate: pn15 - Personal Numbering 28.74 Directory Enquiry (109) 61.98 Directory Enquiry (110) 84.02 Mobile fw9 36.6 12.22 NGN Rate: p43 - Calls To Premium Rate Services 0 398.42 Directory Enquiry (73) 47.62 127.64 NGN Rate: pn22 - Personal Numbering 26.56 13.98 Directory Enquiry (92) 38.9 171.08 Directory Enquiry (78) 61.5 UK Mobile fm1 10.52 4.34 UK Mobile fm6 14.52 4 Directory Enquiry (113) 202.22 81.6 Directory Enquiry (114) 368.16 406.56 Directory Enquiry (115) 88.12 289.88 Directory Enquiry (116) 222.94 112.46 Directory Enquiry (138) 143.84 315.28 UK Mobile fm13 36.84 12.22 UK Mobile fm14 23.04 NGN Rate: p44 - Calls To Premium Rate Services 0 199.14 Mobile fw10 22.12 12.22 Directory Enquiry (112) 96.5 Directory Enquiry (118) 0 202.32 UK Mobile fm15 26.88 12.22 Directory Enquiry (121) 205.46 111.68 Directory Enquiry (123) 0 101.8 NGN Rate: ff33 0 82.04 NGN Rate: ff35 0 352.16 UK Mobile fm16 23.34 12.22 NGN Rate: ff36 0 117.08 Conference 0 Affiniti : CALLRECORDING 0 Mobile fw12 28.4 12.22 UK Mobile fm17 24.6 11.88

Page 29 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: Local 7.04 Directory Enquiry (131) 0 410.78 Directory Enquiry (129) 335.4 Directory Enquiry (135) 0 416.84 Directory Enquiry (136) 0 837.98 Directory Enquiry (137) 0 315.8 Directory Enquiry (139) 122.76 Directory Enquiry (142) 0 157.9 Directory Enquiry (143) 0 539.12 Directory Enquiry (144) 0 539.12 Directory Enquiry (146) 402.52 641.8 Directory Enquiry (151) 576 928 Admin generated – e.g. VM Alert Registration / Text to Text 0 12.7 %Fixed to Fixed - TTS (Text To Speech) Outcall% 6 USA Hawaii 2.3 USA Alaska 12.84 Inbound Freephone 0800/0808/0500 4.54 Inbound Freephone 0800/0808/0500 from mobile 8 Inbound Freephone 0800/0808/0500 Redirect To Mobile 6.5 Inbound Freephone 0800/0808/0500 From Payphone 35.06 Inbound UK-Wide 03 3.34 Inbound UK-Wide 03 redirecting to UK mobile 3.5 Inbound UK-Wide 03 from payphone 3.5 Inbound Local 0845 Redirect To Mobile -4612 Inbound Local 0844 Redirect To Mobile 8.5 Intl Geographic Germany 9.04 Intl Geographic Spain 3.5 Inbound National 0870 3.2 Inbound National 0871 -14.54 Inbound Geographic Redirect To Mobile 8 Inbound Geographic from Payphone 4 Australia Mobile Optus 42.1 Australia Mobile 42.1 Australia Mobile Vodafone 42.1

Page 30 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Central African Rep Mobile 110.24 Cyprus 10.66 Cyprus Mobile 17.96 Cyprus Mobile MTN 7.98 Cyprus North 7.96 Cyprus North Mobile 30.8 Democratic Republic of the Congo 250.92 Democratic Republic of the Congo Mobile 78.84 East Timor 354.78 Faeroe Islands Mobile 31.58 Hawaii 2.92 Inmarsat-M4 HSD SNAC 1545.08 Ireland Mobile H3G 28.36 Ireland Mobile Meteor 28.36 Ireland Mobile O2 28.36 Ireland Mobile Tesco 28.36 Ireland Mobile Vodafone 28.36 Ivory Coast 69.64 Korea South Mobile 6.26 Macao Mobile 71.38 Myanmar 98.86 Myanmar Mobile 98.76 Netherlands Antilles 38.1 Netherlands Antilles Mobile 39.84 Niue 249.48 Samoa (Western) 76.38 Samoa (Western) Mobile 600 St Kitts & Nevis Mobile 81.18 St Kitts and Nevis 40.56 St Lucia Mobile 77.3 St Vincent 40.38 St Vincent Mobile 76.24 Inbound International Freephone from Austria 38 Inbound International Freephone from France 18

Page 31 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Inbound International Freephone from Denmark 20 Inbound International Freephone from Finland 30 Inbound International Freephone from Sweden 14 Inbound International Freephone from Germany 18 Inbound International Freephone from Netherlands 14 Local Presence Eire 15 Personal Numbering Services band 2 126.54 12.22 VOIP ON NET INTER-SITE 0 VOIP ON NET INTER-CUSTOMER 0 VOIP ON NET INBOUND 0 VOIP ON NET LOCAL 0 Number Translation Service 10ppm -7.5 Number Translation Service 9ppm -6.5 Number Translation Service 8ppm -6 Number Translation Service 7ppm -4.5 Number Translation Service 6ppm -4 Number Translation Service 5ppm -3 Number Translation Service 4ppm -1.82 Number Translation Service 3ppm -1 Number Translation Service 2ppm 1 Number Translation Service 1ppm 2 Inbound Intl Freephone (ESP) 18 Inbound Intl Freephone (CHN) 128 Inbound Free Phone 4 NM Call Recording 1 Inbound Universal Freephone (DEU) 18 Inbound Universal Freephone (FRA) 32 Switzerland Mobile: Swisscom 33.98 Mexico Mobile: Big 3 52.84 Brunei Darussalam 7.4 Cyprus Freephone 179.8 Israel Fixed Network 3.6 Inbound Ireland ITF from Mobile 74 Inbound USA ITF 10

Page 32 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Inbound Ireland ITF 20 NGCS 001 7 0 60 0.17 NGCS 001 7 60 MAX 0.17 NGCS 002 7.83 0 60 0.17 NGCS 002 7.83 60 MAX 0.17 NGCS 003 8.67 0 60 0.17 NGCS 003 8.67 60 MAX 0.17 NGCS 004 9.5 0 60 0.17 NGCS 004 9.5 60 MAX 0.17 NGCS 005 10.33 0 60 0.17 NGCS 005 10.33 60 MAX 0.17 NGCS 006 11.17 0 60 0.17 NGCS 006 11.17 60 MAX 0.17 NGCS 007 12 0 60 0.17 NGCS 007 12 60 MAX 0.17 NGCS 008 12.83 0 60 0.17 NGCS 008 12.83 60 MAX 0.17 NGCS 009 13.67 0 60 0.17 NGCS 009 13.67 60 MAX 0.17 NGCS 010 14.5 0 60 0.17 NGCS 010 14.5 60 MAX 0.17 NGCS 011 15.33 0 60 0.17 NGCS 011 15.33 60 MAX 0.17 NGCS 012 16.17 0 60 0.17 NGCS 012 16.17 60 MAX 0.17 NGCS 013 17 0 60 0.17 NGCS 013 17 60 MAX 0.17 NGCS 014 17.83 0 60 0.17 NGCS 014 17.83 60 MAX 0.17 NGCS 015 19.5 0 60 0.17 NGCS 015 19.5 60 MAX 0.17 NGCS 016 23.67 0 60 0.17 NGCS 016 23.67 60 MAX 0.17 NGCS 017 27.83 0 60 0.17

Page 33 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGCS 017 27.83 60 MAX 0.17 NGCS 018 32 0 60 0.17 NGCS 018 32 60 MAX 0.17 NGCS 019 36.17 0 60 0.17 NGCS 019 36.17 60 MAX 0.17 NGCS 020 37 0 60 0.17 NGCS 020 37 60 MAX 0.17 NGCS 021 40.33 0 60 0.17 NGCS 021 40.33 60 MAX 0.17 NGCS 022 44.5 0 60 0.17 NGCS 022 44.5 60 MAX 0.17 NGCS 023 45.33 0 60 0.17 NGCS 023 45.33 60 MAX 0.17 NGCS 024 48.67 0 60 0.17 NGCS 024 48.67 60 MAX 0.17 NGCS 025 52.83 0 60 0.17 NGCS 025 52.83 60 MAX 0.17 NGCS 026 57 0 60 0.17 NGCS 026 57 60 MAX 0.17 NGCS 027 61.17 0 60 0.17 NGCS 027 61.17 60 MAX 0.17 NGCS 028 65.33 0 60 0.17 NGCS 028 65.33 60 MAX 0.17 NGCS 029 69.5 0 60 0.17 NGCS 029 69.5 60 MAX 0.17 NGCS 030 73.67 0 60 0.17 NGCS 030 73.67 60 MAX 0.17 NGCS 031 82 0 60 0.17 NGCS 031 82 60 MAX 0.17 NGCS 032 86.17 0 60 0.17 NGCS 032 86.17 60 MAX 0.17 NGCS 033 89.5 0 60 0.17 NGCS 033 89.5 60 MAX 0.17 NGCS 034 90.33 0 60 0.17

Page 34 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGCS 034 90.33 60 MAX 0.17 NGCS 035 98.67 0 60 0.17 NGCS 035 98.67 60 MAX 0.17 NGCS 036 107 0 60 0.17 NGCS 036 107 60 MAX 0.17 NGCS 037 127.83 0 60 0.17 NGCS 037 127.83 60 MAX 0.17 NGCS 038 132 0 60 0.17 NGCS 038 134 60 MAX 0.17 NGCS 039 136.17 0 60 0.17 NGCS 039 136.17 60 MAX 0.17 NGCS 040 157 0 60 0.17 NGCS 040 157 60 MAX 0.17 NGCS 041 173.67 0 60 0.17 NGCS 041 173.67 60 MAX 0.17 NGCS 042 190.33 0 60 0.17 NGCS 042 190.33 60 MAX 0.17 NGCS 043 215.33 0 60 0.17 NGCS 043 215.33 60 MAX 0.17 NGCS 044 257 0 60 0.17 NGCS 044 257 60 MAX 0.17 NGCS 045 307 0 60 0.17 NGCS 045 307 60 MAX 0.17 NGCS 046 7 0 60 4.34 NGCS 046 7 60 MAX 4.34 NGCS 047 7 0 60 8.5 NGCS 047 7 60 MAX 8.5 NGCS 048 7 0 60 12.67 NGCS 048 7 60 MAX 12.67 NGCS 049 7 0 60 21 NGCS 049 7 60 MAX 21 NGCS 050 7 0 60 25.17 NGCS 050 7 60 MAX 25.17 NGCS 051 7 0 60 29.34

Page 35 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGCS 051 7 60 MAX 29.34 NGCS 052 7 0 60 33.5 NGCS 052 7 60 MAX 33.5 NGCS 053 7 0 60 40.17 NGCS 053 7 60 MAX 40.17 NGCS 054 7 0 60 41.84 NGCS 054 7 60 MAX 41.84 NGCS 055 7 0 60 58.5 NGCS 055 7 60 MAX 58.5 NGCS 056 7 0 60 62.67 NGCS 056 7 60 MAX 62.67 NGCS 057 7 0 60 83.5 NGCS 057 7 60 MAX 83.5 NGCS 058 7 0 60 121 NGCS 058 7 60 MAX 121 NGCS 059 7 0 60 125.17 NGCS 059 7 60 MAX 125.17 NGCS 060 7 0 60 166.84 NGCS 060 7 60 MAX 166.84 NGCS 061 7 0 60 208.5 NGCS 061 7 60 MAX 208.5 NGCS 062 7 0 60 250.17 NGCS 062 7 60 MAX 250.17 NGCS 063 7 0 60 333.5 NGCS 063 7 60 MAX 333.5 NGCS 064 7 0 60 416.84 NGCS 064 7 60 MAX 416.84 NGCS 065 7 0 60 500.17 NGCS 065 7 60 MAX 500.17 NGCS 066 136.17 0 60 64.34 NGCS 066 136.17 60 MAX 64.34 NGCS 067 27.83 0 60 66.84 NGCS 067 27.83 60 MAX 66.84 NGCS 068 209.5 0 60 0.17

Page 36 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGCS 068 209.5 60 MAX 0.17 NGCS 069 12 0 60 291.83 NGCS 069 12 60 MAX 291.83 NGCS 070 3.5 0 60 202.67 NGCS 070 209.5 60 MAX 202.67 NGCS 071 3.5 0 60 216.83 NGCS 071 182 60 MAX 216.83 NGCS 072 3.5 0 60 230.17 NGCS 072 154.5 60 MAX 230.17 NGCS 073 7 0 60 0.17 NGCS 073 215.33 60 MAX 0.17 NGCS 074 7 0 60 4.34 NGCS 074 11.17 60 MAX 4.34 NGCS 075 7 0 60 8.5 NGCS 075 15.33 60 MAX 8.5 NGCS 076 7 0 60 33.5 NGCS 076 40.33 60 MAX 33.5 NGCS 077 7 0 60 58.5 NGCS 077 65.33 60 MAX 58.5 NGCS 078 7 0 60 125.17 NGCS 078 132 60 MAX 125.17 NGCS 079 7 0 60 166.84 NGCS 079 173.67 60 MAX 166.84 NGCS 081 21.5 NGCS 082 24.83 NGCS 083 298.17 NGCS 084 69.5 208.5 NGCS 085 89 216.67 NGCS 086 71.5 229.17 NGCS 087 3.5 0 60 250.17 NGCS 087 115.34 60 MAX 250.17 NGCS 088 3.5 0 60 304.17 NGCS 088 6.5 60 MAX 304.17 NGCS 092 6.5 0 60 5.83

Page 37 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGCS 092 12.33 60 MAX 5.83 NGCS 093 6.5 0 60 10.83 NGCS 093 17.33 60 MAX 10.83 NGCS 094 6.5 0 60 66.67 NGCS 094 73.17 60 MAX 66.67 NGCS 095 6.5 0 60 83.33 NGCS 095 89.83 60 MAX 83.33 NGCS 096 6.5 0 60 250 NGCS 096 256.5 60 MAX 250 NGCS 097 49 0 60 300.17 NGCS 097 49 60 MAX 300.17 NGCS 098 6.5 0 60 300 NGCS 098 131.5 60 MAX 300 NGCS 099 174 0 60 300.17 NGCS 099 174 60 MAX 300.17 NGCS 100 6.5 0 60 300 NGCS 100 306.5 60 MAX 300 NGCS Inbound 002: 1 ppm 3 NGCS Inbound 003: 2 ppm 2.5 NGCS Inbound 004: 3 ppm 1.5 NGCS Inbound 005: 4 ppm 1.09 NGCS Inbound 006: 5 ppm 0.5 NGCS Inbound 007: 6 ppm 0 NGCS Inbound 008: 7 ppm -0.25 NGCS Inbound 009: 8 ppm -1 NGCS Inbound 010: 9 ppm -1.25 NGCS Inbound 011: 10 ppm -1.75 NGCS Inbound 012: 11 ppm -2.25 NGCS Inbound 013: 12 ppm -2.75 NGCS Inbound 014: 13 ppm -3.25 Tel: 0800 195 0123 (01745 703703) Email [email protected]

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