utilityoptions BT-based Landlines Call costs are in pence per minute (ppm) and base call costs are in pence (p), all excluding VAT. A connection call charge of 1p + base call cost, or an access charge (for 087, 084, 09 and 118 numbers) of 7ppm (included in the call costs quoted), applies. Calls are billed by the second, and are rounded to the nearest 0.1p. Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) UK Local 1.4 UK National 1.4 UK National 1.4 1471 Call Return 0 19.16 Speaking Clock 0 65.9 Operator Services 0 130.34 Emergency Call 0 200 Non Emergency Number 0 32.34 Call Return 1.5 1571 Call Return 1.5 Vodafone 6.2 Orange 6.2 O2 6.2 T-Mobile 6.2 Hutchison 3G Mobile 6.2 Inquam Mobile 50.52 BT Mobile 50.52 UK Mobile fm10 41.76 12.22 VPN - Office 2 Office 0 Mobile fw1 34.54 12.22 Mobile fw2 32.74 12.22 Mobile fw3 25.02 Mobile fw4 35.32 12.22 NGN Freephone 0 NGN Local 0845 6.5 NGN National 0870 3.1 Mobile fw5 33 12.22 NGN Rate: i16 - Internet Services 11.02 NGN Rate: i15 - Internet Services 9.5 Page 1 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i17 - Calls To Internet Services 10.9 NGN Rate: ff10 - Calls To Paging Services 0 56.22 NGN Rate: ff3 - Calls To Paging Services 0 55.12 NGN Rate: ff5 - Calls To Paging Services 0 131.16 NGN Rate: ff8 - Calls To Paging Services 0 41.04 NGN Rate: ff9 - Calls To Paging Services 0 93.62 NGN Rate: G21 - Calls to 03 and 05 numbers 3.78 NGN Rate: ff1 - Calls To Premium Rate Services 0 50.92 NGN Rate: ff11 - Calls To Premium Rate Services 0 125.84 NGN Rate: ff12 - Calls To Premium Rate Services 0 157.16 NGN Rate: ff13 - Calls To Premium Rate Services 0 209.88 NGN Rate: ff2 - Calls To Premium Rate Services 0 103.22 NGN Rate: ff6 - Calls To Premium Rate Services 0 66.34 NGN Rate: c - Calls To Message Services and Personal 28.12 10.68 Numbering Services NGN Rate: r - Paging Services 28 NGN Rate: d - Personal Numbering 42.66 12.22 NGN Rate: e - Personal Numbering 13 12.22 NGN Rate: j - Personal Numbering 81.18 12.22 NGN Rate: k - Personal Numbering 95.02 12.22 NGN Rate: pn1 - Personal Numbering 61.04 12.22 NGN Rate: pn2 - Personal Numbering 126.54 12.22 NGN Rate: f - Calls To Personal Numbering Services and Mobile 76.14 12.22 telephones NGN Rate: g1 - Calls To Premium Rate Services 16.3 NGN Rate: m - Calls To Premium Rate Services 89.58 NGN Rate: mm1 13.58 NGN Rate: mm2 11.22 63.56 NGN Rate: mm3 10.9 NGN Rate: p0 - Calls To Premium Rate Services 318.62 NGN Rate: p1 - Calls To Premium Rate Services 106.78 NGN Rate: p10 - Calls To Premium Rate Services 75.24 NGN Rate: p11 - Calls To Premium Rate Services 277.1 NGN Rate: p12 - Calls To Premium Rate Services 33.98 NGN Rate: p13 - Calls To Premium Rate Services 44.5 Page 2 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: p14 - Calls To Premium Rate Services 65.7 NGN Rate: p15 - Calls To Premium Rate Services 86.46 NGN Rate: p16 - Calls To Premium Rate Services 96.58 NGN Rate: p17 - Calls To Premium Rate Services 117.54 NGN Rate: p18 - Calls To Premium Rate Services 138.62 NGN Rate: p19 - Calls To Premium Rate Services 152.92 NGN Rate: p2 - Calls To Premium Rate Services 108.88 NGN Rate: p20 - Calls To Premium Rate Services 171.3 NGN Rate: p21 - Calls To Premium Rate Services 182.22 NGN Rate: p22 - Calls To Premium Rate Services 190.3 NGN Rate: p23 - Calls To Premium Rate Services 204.34 NGN Rate: p24 - Calls To Premium Rate Services 234.84 NGN Rate: p25 - Calls To Premium Rate Services 255.7 NGN Rate: p26 - Calls To Premium Rate Services 299.56 NGN Rate: p27 - Calls To Premium Rate Services 13.32 NGN Rate: p28 - Calls To Premium Rate Services 82.58 NGN Rate: p3 - Calls To Premium Rate Services 213.86 NGN Rate: p4 - Calls To Premium Rate Services 106.78 NGN Rate: p5 - Calls To Premium Rate Services 108.54 NGN Rate: p6 - Calls To Premium Rate Services 56.02 NGN Rate: p7 - Calls To Premium Rate Services 145.06 NGN Rate: p8 - Calls To Premium Rate Services 163.8 NGN Rate: p9 - Calls To Premium Rate Services 22.9 NGN Rate: n - Calls To Premium Rate Services and Information 33.86 Services NGN Rate: i18 - Calls To Internet Services 10.9 NGN Rate: i19 - Calls To Internet Services 10.02 NGN Rate: g2 - Calls To Internet Services 13.78 NGN Rate: g4 - Calls To Internet Services 5.06 NGN Rate: g5 - Calls To Internet Services 1.62 NGN Rate: i1 - Calls To Internet Services 12.24 NGN Rate: i10 - Calls To Internet Services 16.3 NGN Rate: i11 - Calls To Internet Services 19.32 NGN Rate: i12 - Calls To Internet Services 22.74 NGN Rate: i2 - Calls To Internet Services 25.7 Page 3 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i3 - Calls To Internet Services 4.56 NGN Rate: i4 - Calls To Internet Services 6.22 NGN Rate: i5 - Calls To Internet Services 7.66 NGN Rate: i8 - Calls To Internet Services 9.22 NGN Rate: i9 - Calls To Internet Services 16.22 NGN Rate: g3 - Calls To Internet Services 7.46 NGN Rate: g10 - Calls not including Internet Services 9.66 NGN Rate: g11 - Calls not including Internet Services 13.3 NGN Rate: g12 - Calls not including Internet Services 16.48 NGN Rate: g13 - Calls not including Internet Services 20.14 NGN Rate: g14 - Calls not including Internet Services 21.54 NGN Rate: g15 - Calls not including Internet Services 23.46 NGN Rate: g6 - Calls not including Internet Services 12.2 NGN Rate: g7 - Calls not including Internet Services 27.66 NGN Rate: g8 - Calls not including Internet Services 4.86 NGN Rate: g9 - Calls not including Internet Services 7.08 NGN Rate: pn3 - Personal Numbering 124.02 12.22 NGN Rate: pn4 - Personal Numbering 66.06 12.22 NGN Rate: pn5 - Personal Numbering 43.4 12.22 NGN Rate: pn6 - Personal Numbering 50.96 12.22 NGN Rate: p29 - Calls To Premium Rate Services 62.58 NGN Rate: p30 - Calls To Premium Rate Services 119.4 NGN Rate: p31 - Calls To Premium Rate Services 30.24 Iridium 192.3 NGN Rate: ff14 - Calls To Premium Rate Services 0 188.6 NGN Rate: ff15 - Calls To Specialised Services 12.48 NGN Rate: ff16 - Calls To Premium Rate Services 0 30.38 NGN Rate: ff17 - Calls To Premium Rate Services 0 41.04 NGN Rate: ff18 - Calls To Premium Rate Services 0 72.48 NGN Rate: ff19 - Calls To Premium Rate Services 0 83.14 NGN Rate: ff0 - Calls To Premium Rate Services 0 20.54 NGN Rate: i20 - Calls To Internet Services 9.6 NGN Rate: i21 - Calls To Internet Services 7.86 NGN Rate: i22 - Calls To Internet Services 10 Page 4 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) NGN Rate: i23 - Calls To Internet Services 8.62 NGN Rate: i24 - Calls To Internet Services 8.58 NGN Rate: i25 - Calls To Internet Services 8.62 NGN Rate: i26 - Calls To Internet Services 11.88 NGN Rate: i30 - Internet Services 9.34 NGN Rate: g22 3.42 NGN Rate: p32 - Calls To Premium Rate Services 41.18 NGN Rate: ff21 - Calls To Premium Rate Services 0 314.66 NGN Rate: pn7 - Personal Numbering 9.22 109.9 NGN Rate: mm5 11.22 50.78 NGN Rate: mm6 11.38 63.62 NGN Rate: mm7 11.4 NGN Rate: ff20 - Calls To Premium Rate Services 0 93.52 NGN Rate: g16 - Calls not including Internet Services 6.78 NGN Rate: g17 - Calls not including Internet Services 9.14 NGN Rate: g18 - Calls not including Internet Services 9.1 NGN Rate: g19 - Calls not including Internet Services 9.12 NGN Rate: g20 - Calls not including Internet Services 12.46 NGN Rate: i13 - Calls To Internet Services 8.4 NGN Rate: i14 - Calls To Internet Services 8.86 NGN Rate: ff24 - Calls To Premium Rate Services 0 167.86 Norway ITF 7.1 USA ITF 2.26 International Freephone 4 NGN Rate: ff25 - Calls To Premium Rate Services 0 252.26 NGN Rate: ff26 - Calls To Premium Rate Services 0 262.68 NGN Rate: ff27 - Calls To Premium Rate Services 0 273.32 NGN Rate: p33 - Calls To Premium Rate Services 266.68 Directory Enquiry (1) 55.5 Directory Enquiry (2) 77.26 Directory Enquiry (3) 84.46 Directory Enquiry (4) 98.98 Directory Enquiry (5) 109.98 Directory Enquiry (6) 116.66 Page 5 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (7) 149.66 Directory Enquiry (8) 171.34 Directory Enquiry (9) 214.92 Directory Enquiry (10) 257.82 Directory Enquiry (11) 269.22 Directory Enquiry (12) 323.54 Directory Enquiry (13) 345.28 Directory Enquiry (14) 56.34 Directory Enquiry (15) 61.34 Directory Enquiry (16) 0 73.2 Directory Enquiry (17) 0 83.92 Directory Enquiry (18) 0 300.46 Directory Enquiry (19) 323.04 Directory Enquiry (20) 324.98 Directory Enquiry (21) 0 366.32 Directory Enquiry (22) 432.16 Directory Enquiry (23) 83.4 42.88 Directory Enquiry (24) 272.8 43.42 Directory Enquiry (25) 41.1 53.62 Directory Enquiry (26) 62.76 53.62 Directory Enquiry (27) 19.3 Directory Enquiry (28) 16.94 Directory Enquiry (29) 127.96 216.76 Directory Enquiry (30) 62.46 Directory Enquiry (31) 18.68 Directory Enquiry (32) 13.72 Directory Enquiry (33) 33.78 Directory Enquiry (34) 18.68 Directory Enquiry (35) 18.68 Directory Enquiry (36) 33.78 27.08 Directory Enquiry (37) 36.74 Directory Enquiry (38) 126.5 214.46 Directory Enquiry (39) 163.06 Directory Enquiry (40) 32.8 Page 6 of 38 Destination Call cost Threshold Threshold Base call (ppm) From (sec) To (sec) cost (p) Directory Enquiry (41) 175.02 86.8 Directory Enquiry (42) 14.58 127.66 Directory Enquiry (43) 41.04 Directory Enquiry (44) 62.8 64.58 Directory Enquiry (45) 8.46 75.58 Directory Enquiry (46) 16.56 84.26 Directory Enquiry (47) 171.14 108 Directory Enquiry (48) 32.78 Directory Enquiry (49) 87.38 Directory