Fedex Service Guide

Front Cover

SERVICE GUIDE fedex.com/serviceguide

January 1, 2018 Updated October 1, 2018

SERVICES

RATES

TERMS

INDEX Contents E Services E Rates E Terms E Index E

Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective Jan. 1, 2018, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The service information at fedex.com/serviceguide (excluding rates, the FedEx Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City Tariff) and the overview of services in this book are not part of the contract of carriage.

Overview of Services 2–19 Standard List Rate, Surcharge and Fee Changes 22 How to Calculate Your Rate 23 Zone Charts 24 International Express Package 24–26 International Express Freight 27 Canada 28 U.S. Express Package Rates 29 Zones 2–8 29–49 To Alaska and Hawaii 50–52 From Alaska and Hawaii 53–54 Within Hawaii 55 Multiweight 56–57 FedEx SameDay® and FedEx SameDay® Freight 58–59 FedEx SameDay City Rates 60–62 FedEx One Rate 63 U.S. Express Freight Rates 64 International Express Package Rates 65 U.S. Export 65–81 Multiweight, U.S. Export 82 U.S. Import 83–97 Multiweight, U.S. Import 98 FedEx® International Next Flight, U.S. Export 99–100 FedEx International Next Flight, U.S. Import 101–102 International Express Freight Rates 103 U.S. Export 103 U.S. Import 104 FedEx International Premium® Zones and Rates 105 FedEx Ground and FedEx Home Delivery® Rates 106 Zones 2–8 106–108 Alaska and Hawaii 109–111 Canada 112 Fees and Other Shipping Information 113–129 Terms 130 FedEx Express Terms and Conditions 132–162 FedEx Ground Tariff 163–179 FedEx SameDay City Tariff 180–191 Index 192–199

1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab.

1 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Package Shipping Details at fedex.com/uspackages

SAME-DAY DELIVERY

FedEx SameDay® FedEx SameDay® City

Door-to-door delivery in just hours Cross-city, door-to-door delivery in just hours between select ZIP codes Available 365 days a year throughout all 50 states Available within select U.S. metro areas Go to fedexsameday.com or call 1.800.399.5999 to request pickup Request our contract-only FedEx SameDay City Route service for shipments that follow a regularly scheduled Government-issued photo ID required at pickup for all route with multiple stops FedEx SameDay services For more information, go to fedex.com/uspackages and select Same-Day Delivery, then FedEx SameDay City Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup

NEXT-BUSINESS-DAY DELIVERY SHIP UP TO 150 LBS. You can ship envelopes and packages up to 150 lbs. using ® FedEx Priority FedEx Standard FedEx First Overnight ® Overnight® Overnight® most FedEx Express and FedEx Ground® U.S. and international Delivery first thing the next- Next-business-day delivery by Delivery the next business day package services. Some business-day morning by 8, 8:30, 10:30 a.m. to most areas and in the afternoon by 3 p.m. to exceptions apply, so go to 9 or 9:30 a.m. to most areas and by noon, 4:30 p.m. or 5 p.m. to most areas and by 4:30 p.m. fedex.com/packageshipments by 10 a.m., 11 a.m. or 2 p.m. to some rural areas to some rural areas (by 8 p.m. and select a service to confirm extended areas to residences) weight limitations and package Delivery in 2 business days for Available throughout all 50 states certain shipments to and from Available throughout all 50 states size requirements. Alaska and Hawaii (Hawaii outbound only) Saturday pickup and delivery available for an additional charge. Available throughout all 50 states Saturday pickup available for an Go to fedex.com and select additional charge Saturday pickup and delivery Rate & Ship to confirm whether available for an additional charge Saturday service is available for your location

2 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Package Shipping Details at fedex.com/uspackages

2- OR 3-BUSINESS-DAY DELIVERY

FedEx 2Day® A.M. FedEx 2Day® FedEx Express Saver®

Second-business-day delivery by Second-business-day delivery by Third-business-day delivery by 10:30 a.m. to most areas and by 4:30 p.m. to most areas (by 8 p.m. 4:30 p.m. to most areas (by 8 p.m. noon to rural areas to residences) to residences) Available throughout all 50 states Delivery in 3 business days for Available throughout all states (Hawaii outbound only) certain shipments to Alaska except Alaska and Hawaii and Hawaii Available throughout all 50 states

BUSINESS DELIVERY VIA GROUND

FedEx Ground® CHOOSE THE Day-definite delivery in 1–5 business days (3–7 business days to and SPEED YOU NEED. from Alaska and Hawaii) based on distance to destination Count on us for the delivery Delivery by end of business day speed and on-time reliability you need. Most of the FedEx Available to every business address in all 50 states (inbound-only service Express and FedEx Ground for certain remote locations in Alaska and Hawaii) services on pp. 2–9 are backed ® FedEx Ground Multiweight rating can help you save money on by a money-back guarantee.2 multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx account executive if you qualify

RESIDENTIAL DELIVERY VIA GROUND

FedEx Home Delivery® FedEx SmartPost®

Day-definite residential delivery in 1–5 business days For shipping low-weight packages to residences; (3–7 business days to and from Alaska and Hawaii) P.O. boxes; and APO, FPO and DPO destinations based on distance to destination Delivery typically in 2–7 business days based on Delivery between 9 a.m. and 8 p.m., Tues.–Sat. distance to destination (longer time-in-transit outside the contiguous 48 states) Available to every U.S. residential address We route packages to a U.S. Post OfficeTM facility for Packages up to 70 lbs. final delivery Options for appointment and evening delivery Packages up to 70 lbs. requirements1 Contract-only service; contact your FedEx account For more information, go to fedex.com/homedelivery executive for more information

1 Standard Saturday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Contact your FedEx account executive for more information. 2 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments. Post Office is a trademark of the U.S. Postal Service (USPS).

3 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Shipping Details at fedex.com/internationalpackages

FASTEST-POSSIBLE DELIVERY

FedEx® International Next Flight FedEx International First®

Delivery in just hours, depending on flight availability Delivery in 1, 2 or 3 business days to select postal codes in 20 key global markets To major cities in more than 220 countries and territories Delivery by 10 a.m. in 1 business day to Canada and by 11 a.m. in 1 business day to Mexico (2 business Available 24 hours a day, 365 days a year days for nondocument shipments to Mexico) For packages up to 2,200 lbs. (more with prior approval) Inbound delivery to select U.S. ZIP codes by 8, 8:30, Call 1.800.974.7333 to request pickup 9 or 9:30 a.m. to most areas Government-issued photo ID required at pickup. Go to fedex.com/internationalpackages and The courier will provide a specialized air waybill select FedEx International First for a list of destination postal codes and ZIP codes served

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx International Priority® GO ONLINE TO Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories GET QUOTES. For rate and transit time quotes, Reach major cities in Canada and Mexico typically in 1 business day go to fedex.com and select Reach major cities in Europe and Asia by noon typically in 2 business days Rate & Ship. You can also get a quote using the FedEx® U.S.-inbound delivery by 10:30 a.m. or noon to many locations Mobile app on your phone. Ship until close of business from Western Europe to major East Coast See p. 18 for more information markets in the U.S. for delivery by 3 p.m. the next business day on FedEx Mobile. See pp. 24–26 for countries served by FedEx International Priority and other FedEx Express international package services

FLAT-RATE INTERNATIONAL SHIPPING

FedEx® 10kg Box and FedEx® 25kg Box

An easy, economical way to ship internationally. Pay a flat rate (based on destination country) when you ship up to 22 lbs. in the FedEx 10kg Box and up to 56 lbs. in the FedEx 25kg Box Delivery via FedEx International Priority typically in 1, 2 or 3 business days to more than 220 countries and territories Order these boxes at fedex.com or call 1.800.GoFedEx 1.800.463.3339 (say “order shipping supplies”). Go to smallbusiness.fedex.com/ international/flat-rate for more information

4 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Shipping Details at fedex.com/internationalpackages

DELIVERY WITHIN 5 BUSINESS DAYS

FedEx International Economy®

Cost-effective delivery typically in 2–5 business days to more than 215 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 90 countries and territories

GROUND DELIVERY TO CANADA SIMPLIFY YOUR FedEx International Ground® SUPPLY CHAIN. Economical day-definite ground delivery to Canada typically in Streamline your global shipping 2–7 business days based on distance to destination with our direct-distribution solutions for international Delivery by end of business day package and freight shipments. FedEx Ground Multiweight rating can help you save money on See p. 9 for details. multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx account executive if you qualify Customs clearance is included through our brokerage-inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada

INTERNATIONAL MAIL DELIVERY

FedEx International MailService®

Fully customizable solution for mailing low-value, low-weight items such as apparel, books, brochures, catalogs and CDs FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for delivery Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup to hand-off to the destination country postal service Go to fedex.com/us/fims for details Contract-only service; contact your FedEx account executive for more information

5 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Freight Shipping Details at fedex.com/usfreight

URGENT DELIVERY

FedEx SameDay® Freight CREATE YOUR For your most urgent freight shipments SHIPMENT. Delivery in just hours for shipments of 151 lbs. or more composed of Select Create a Shipment from multiple packages or palletized freight the Shipping tab at fedex.com Available 365 days a year throughout all 50 states or call 1.800.332.0807 to ship via FedEx First Overnight Freight, Go to fedexsameday.com or call 1.800.399.5999 to request pickup FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight.

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx First FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight Overnight® Freight

Next-business-day morning Next-business-day delivery by Second-business-day delivery by Third-business-day delivery by delivery for critical palletized 10:30 a.m. or noon to most noon to most locations 3 p.m. to most locations freight locations Available throughout all 50 states Available throughout all states Delivery by 9 or 10:30 a.m. to most Available throughout all 50 states (Hawaii service is to and from the except Alaska and Hawaii primary service area ZIP codes (Hawaii service is to and from the island of Oahu only) Saturday pickup available in many island of Oahu only) Available throughout all 50 states Saturday pickup and delivery major markets for an additional Saturday pickup and delivery available in many major markets charge Saturday pickup and delivery available in many major markets for an additional charge available in many major markets for an additional charge for an additional charge Advance confirmation required Advance confirmation required

6 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Freight Shipping Details at fedex.com/usfreight

LESS-THAN-TRUCKLOAD (LTL) FREIGHT DELIVERY SIMPLIFY LTL FedEx Freight® (U.S. and international) FREIGHT SHIPPING. Value-added delivery of LTL freight, palletized or nonpalletized The FedEx Freight box makes transporting LTL freight shipments One streamlined network with two reliable shipping services: Choose easy. It helps protect your ® ® FedEx Freight Priority when speed is critical or FedEx Freight Economy shipments and provides you when you can trade time for savings with a simple, predictable A.M. Delivery1 and Close of Business Delivery options available for an flat rate3 — and no freight additional charge when you want delivery by a scheduled time classification is required. No-fee money-back guarantee2 offered for FedEx Freight Priority shipments The box is available in two (for customers on our standard rate tariff) convenient sizes for shipments weighing less than 1,200 lbs. All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico within the contiguous U.S. Go to fedex.com/freightbox For more information, go to fedex.com/us/freight/main or call for more information. 1.866.393.4585

CRITICAL DEADLINES AND SPECIALTY SHIPMENTS

FedEx Custom Critical® (U.S. and international) SAVE ON Same-day or next-business-day delivery of your most challenging shipments, from specialty freight to shipments on critical deadlines MULTIPLE-PIECE Services include Surface Expedite® solutions throughout North America SHIPMENTS. (no size or weight restrictions) and global air solutions, plus services for With our FedEx Express delicate, high-security or temperature-sensitive freight Multiweight® rating, qualifying shipments weighing 100 lbs. Available 365 days a year or more (200 lbs. or more for For more information, go to customcritical.fedex.com or call FedEx Express Saver) are 1.800.762.3787 rated on both a per-package and a total-shipment-weight basis; you pay the lower rate. International shipments are rated USE OF AN ENTIRE AIRCRAFT on a total-shipment-weight basis.

FedEx® Charters

Charter an entire FedEx aircraft for special shipments You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally For more information, go to fedex.com/charters or email [email protected]

1 A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight. 2 All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff. 3 Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox.

7 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Freight Shipping Details at fedex.com/internationalfreight

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx International Priority® Freight

Delivery typically in 1, 2 or 3 business days to more than 130 countries and territories U.S.-inbound delivery by 10:30 a.m. or noon to many locations Pickup and delivery options at your door or the airport Advance confirmation required To use this service, select Create a Shipment from the Shipping tab at fedex.com or call 1.800.332.0807 See p. 27 for countries served by FedEx International Priority Freight and FedEx International Economy® Freight

DELIVERY IN 5 BUSINESS DAYS SHIP 151 LBS. OR MORE. FedEx International Economy® Freight FedEx Express® Freight services accept pallets weighing 151 lbs. Delivery typically within 5 business days to more than 130 countries or more, most with no limit on and territories total shipment weight. Some exceptions apply, and prior Delivery in 2 or 3 business days to key markets such as Canada, Mexico approval may be required. Go to and Puerto Rico fedex.com/freightshipments U.S.-inbound delivery from more than 50 countries and territories and select a service to confirm Advance confirmation required weight limitations and pallet size requirements. To use this service, select Create a Shipment from the Shipping tab at fedex.com or call 1.800.332.0807

RELIABLE AIR CARGO SERVICES

® ® FedEx International Express Freight and FedEx International Premium SM FedEx International Airport-to-Airport

Delivery typically in 1, 2 or 3 business days for high-priority controlled Airport-to-airport delivery typically in 2 or 3 business days via FedEx export shipments and dangerous goods International Express Freight and typically in 3–5 business days via FedEx International Airport-to-Airport Available to more than 30 countries (see p. 105) To use these services, complete the FedEx IATA (023) Air Waybill or the Pickup available in the U.S. for an additional charge IATA Neutral Air Waybill To use this service, complete the FedEx IATA (023) Air Waybill or the For more information, including rates, call FedEx Express Freight Customer IATA Neutral Air Waybill Service at 1.877.398.5851 Advance confirmation required: Call 1.877.398.5851

8 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Freight Shipping Details at fedex.com/internationalfreight

AIR AND OCEAN FREIGHT FORWARDING

® FedEx Trade Networks (U.S. and international) GET GLOBAL

End-to-end global shipping solutions that help with the complexities of INFORMATION. international trade For country profiles, regulatory updates, help with preparing Air freight forwarding solutions connect you to global markets with export documentation and flexible delivery times to optimize your global trade other key international FedEx International Direct Economy OceanSM: Flexible ocean freight shipping information, go to forwarding between major worldwide destinations fedex.com/gtm to access FedEx International Direct Priority OceanSM: Reliable ocean delivery FedEx® Global Trade Manager. solution to the contiguous U.S. from select locations in Asia and Europe To speak with a FedEx International Customer For more information, go to ftn.fedex.com or call 1.800.249.2953 Service representative, call 1.800.GoFedEx 1.800.463.3339 and say “international services.” DISTRIBUTION SERVICES

® FedEx International Priority DirectDistribution and SM FedEx International Economy DirectDistribution FedEx International Priority DirectDistribution® Freight

Shipments clear customs as one consolidated entry, then are delivered Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country to individual recipients in the destination country Available between more than 65 countries Available from Asia-Pacific and Latin America countries to more than 55 countries Ship packages or palletized freight (package-only shipments destined to multiple European Union countries can be cleared as a single entry) Ship packages or palletized freight Delivery typically in 1–4 business days Delivery typically in 4–7 business days

FedEx® International DirectDistribution: Surface FedEx International DirectDistribution: Air and ocean

Shipments from U.S., Canada and Mexico origins are individually labeled Shipments are consolidated at manufacturing points in Asia, Europe and and consolidated, then transported via FedEx Express, FedEx Ground or select Latin America locations, then transported by plane or ship to the FedEx Freight to the U.S. and Canada for delivery to individual recipients U.S. and Canada for delivery to individual recipients

Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates

9 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Return Shipping Solutions Details at fedex.com/returnsolutions

RETURN LABELS

FedEx Print Return Label and FedEx Print Return Label and FedEx Express® Billable Stamps FedEx Email Return Label FedEx Email Return Label and FedEx Ground® Package (FedEx Express and FedEx Ground) (FedEx SmartPost) Returns Program

Create return shipping labels on your computer Create return shipping labels on your computer Manage returns by specifying a delivery or shipping system. Then simply print and or shipping system. Then simply print and service in advance for FedEx to preprint on provide the label to your customer or send it provide the label to your customer or send it your return labels via email via email Provide the preprinted return label to your For international returns, you can create customs You also can allow customers to create and print customer, who can apply it as needed documentation in addition to the return label. return labels directly from your website to be Your customers can drop off their return You also can choose to make email return labels used as needed packages at FedEx locations or use a FedEx and customs documents editable, if contents Your customers can drop off their return pickup to give their packages to us change from the original outbound shipment packages with the USPS as well as at staffed You also can allow customers to create and FedEx locations print return labels directly from your website Contract-only service that’s ideal for high-volume, to be used as needed low-weight residential returns; contact your Your customers can drop off their return FedEx account executive for information packages at FedEx locations or use a FedEx pickup to give their packages to us

RETURN TAGS

FedEx ExpressTag® and FedEx Ground® Call Tag MANAGE GLOBAL Two easy ways for your customers to return packages RETURNS. You specify the pickup location and FedEx provides the return shipping Make return shipping easy label to your customer at pickup for you and your international Your customer simply needs to have the package ready for pickup when customers with FedEx® Global we arrive Returns. You create the return label and applicable customs documents for your customer and designate an international package or freight service for the return shipment. Plus, you can provide editing capabilities so your customers can update key information such as quantity and weight. For details, go to fedex.com/us/global-returns and select Return Options.

10 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Special Options Details at fedex.com/options

DELIVERY OPTIONS

FedEx Home Delivery FedEx Delivery FedEx® Delivery Hold at Location convenient delivery Manager® Signature Options options

Convenience and flexibility for Options when you need a Have your eligible FedEx Express When recipients have special deliveries to your home signature upon delivery: or FedEx Ground shipment held delivery needs Indirect Signature Required, for pickup at a participating FedEx Find out about upcoming deliveries; FedEx Date Certain Home Direct Signature Required or location get proactive status updates; or Delivery®: Request delivery on a Adult Signature Required select delivery options such as a Select this option when you specific date you select, Tues.–Sat. preferred date, time, or date and In the U.S. and Canada, Indirect prepare the shipment or request (provided the selected date is not time combination Signature Required is available that the shipment be held at our before the standard delivery date for residential shipments only location once it’s on its way and is within 14 days from the Choose delivery to another pickup date) address in your neighborhood For more information, go to To find locations where this or across the U.S., or have your fedex.com/options, choose option is available, go to FedEx Evening Home Delivery®: packages held for pickup at a Pickup and Delivery and then select fedex.com/locate and enter Request delivery between 5 and FedEx location FedEx Delivery Signature Options an address, then select “Hold 8 p.m. on the scheduled date at location” from the More of delivery Go to fedex.com/delivery to drop-down menu sign up FedEx Appointment Home Delivery®: We contact the recipient in advance to arrange delivery on a specific date and by a scheduled time

SCHEDULING A PICKUP GET INFORMATION Pickup at your location AT YOUR DOOR. Go to fedex.com/pickup to schedule a one-time pickup at your location for FedEx Express, FedEx Ground and If you’re away when we stop by FedEx Express Freight shipments. You also can view, edit or cancel your pickups, and create email notifications your location, we’ll leave a door to keep recipients informed about the shipment tag that provides the key details you need about your package You also can schedule a pickup by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”) pickup or delivery. Contact your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for a regular scheduled pickup

SATURDAY SERVICE

Delivery or pickup on a Saturday

Package delivery or pickup on a Saturday is available in most U.S. cities and in select international locations To check availability, select Rate & Ship at fedex.com

11 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Special Options Details at fedex.com/options

PROOF OF DELIVERY

FedEx Signature Proof of Delivery

Request an image of your recipient’s signature by selecting All Tracking Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery Available for FedEx Express, FedEx Ground and FedEx Freight shipments

COLLECT-ON-DELIVERY PAYMENT

FedEx® Collect on FedEx Ground® Electronic FedEx Ground® C.O.D. Delivery (C.O.D.) C.O.D. (E.C.O.D.)

We collect payment from your Three payment-collection options: Direct deposit of your C.O.D. recipient and return payment Currency C.O.D., guaranteed funds payment to you the next business day C.O.D. or regular C.O.D. We deposit the payment in (where available; otherwise via your bank account within 24 or FedEx 2Day) 48 hours after delivery, whichever Available with most FedEx you choose Express U.S. services

INDUSTRY SOLUTIONS

Solutions for specialized shipments

Go to fedex.com/options and select Industry Solutions for information on FedEx® solutions for special shipping needs, including: • Distribution and order handling services for critical, time-sensitive parts through FedEx Supply Chain • Solutions for the aerospace and healthcare industries, such as temperature-control services and enhanced shipment monitoring

SPECIAL HANDLING SERVICES

FedEx International Broker Select® FedEx International Controlled Export

Select a customs broker other than FedEx to clear Customs-cleared, door-to-door delivery in 1, 2 or 3 a shipment business days for controlled U.S. exports Just provide broker contact information on your Choose this option for certain in-bond shipments documentation and goods moving under a U.S. Drug Enforcement Administration permit or U.S. State Department license

12 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Dangerous Goods and Hazardous Materials Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials

DELIVERY SOLUTIONS FOR SHIPMENTS SHIP LITHIUM THAT CONTAIN DANGEROUS GOODS BATTERIES SAFELY. If you ship lithium batteries Dangerous goods (FedEx Express) via FedEx Express, please note that to help ensure safe transport, batteries classified Reliable delivery and support when your U.S. or international shipments as UN 3090 or UN 3480 must contain dangerous goods be tendered to us as fully fedex.com/dangerousgoods contains shipping checklists, job aids regulated dangerous goods, and other resources to help you prepare your shipments with a Shipper’s Declaration We offer seminars that provide you with the government-required training for Dangerous Goods and all you need to tender dangerous goods shipments to us. Go to fedex.com/ required dangerous goods us/hazardous-materials and select Training for more information marking and labeling. For To speak with a dangerous goods shipping professional, call more information, go to 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” fedex.com/dangerousgoods (outside the U.S. call 1.901.375.6806) and select Regulatory Updates.

DELIVERY SOLUTIONS FOR SHIPMENTS THAT CONTAIN HAZARDOUS MATERIALS

Hazardous materials (FedEx Ground) SHIP DANGEROUS GOODS AND Safe, reliable delivery when your shipments contain hazardous materials HAZARDOUS fedex.com/hazardousmaterials provides sample forms, examples of completed packaging, details on accepted and prohibited materials, and MATERIALS. other helpful information Dangerous goods shipments (FedEx Express) can be dropped Our Ship Safe. Ship Smart. online training covers U.S. Department off at select, staffed FedEx of Transportation regulations and shipping practices that are ® required when shipping hazardous materials via FedEx Ground. Go to Ship Center locations or you shipsafeshipsmart.com for more information on the courses we offer, can arrange for pickup. Go to including general training and instruction on how to safely ship batteries fedex.com/locate to find a FedEx Ship Center location near To speak with a hazardous materials shipping professional, call you that accepts dangerous 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” goods shipments or go to You must complete an approval process to ship hazardous materials fedex.com/pickup to arrange via FedEx Ground. Contact your FedEx account executive for help with for pickup. Hazardous materials this process shipments (FedEx Ground) cannot be dropped off for shipment, and must be picked up. Go to fedex.com/pickup to arrange for pickup of your hazardous materials shipment.

13 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

TIPS TO PACK LIKE A PRO

FedEx Express and FedEx Ground shipments FedEx Freight shipments

A new box is recommended. If you’re reusing one, make sure there are Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and no holes, tears or corner dents, and that flaps are intact. Remove or mark measure up to 21 feet in length through old labels Use proper cushioning, blocking, bracing, banding, stretchwrapping, and Place 3 inches of cushioning — packing peanuts, air cellular cushioning, standard wood or plastic pallets corrugated fiberboard, foam pads or molded plastic — on the bottom, Use descriptive labels (see p. 15 for details on our label library). Complete top and sides. Put a copy of the label inside the package the Bill of Lading with an accurate piece count and description Apply at least three strips of packing tape 2 inches or wider (no duct or Go to fedex.com/packagingfreight and select Freight Packaging Tips masking tape) evenly across all flaps and seams, top and bottom for more information on how to pack items such as bags, cartons, crates, Secure your label or pouch on the package’s largest surface away from drums, engines and pipes folds or seams. If you’re using a pouch, be sure to reseal it after inserting the shipping label

DOWNLOADABLE PACKAGING GUIDES

Get the guides WATCH VIDEOS From general guidelines to strategies for packing flowers and plants, perishables, and other frequently shipped items, our packaging guides ON HOW TO PACK. have the information you need. The guides cover: Go to fedex.com/packaging, then select How to Pack for • General guidelines • Computers videos that will help you polish • Freight guidelines • Dangerous goods your packing techniques. You’ll • Auto and mechanical parts • Flowers and plants get information on how to pack, seal and label your shipments; • Batteries • Perishable shipments best packing practices for • Clinical samples • UN 3373 shipments computers; and simple steps you can take to properly To download packaging guides, go to fedex.com/packaging and package framed artwork. select Get the Guides

PACKING AND PACKAGE-DESIGN RESOURCES

Ask our pros

Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to fedex.com/locate Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety of design, testing and engineering information services, including on-site support from our nationwide team of field packaging engineers. To download guides and applications and get contact information, go to fedex.com/packaging and select Testing and Design

14 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

PACKAGING FOR FEDEX EXPRESS SHIPMENTS

Envelopes Paks Boxes GET BOXES For letter-size and legal-size Tear-resistant and Sturdy boxes in a variety of sizes documents water-resistant packaging AND SUPPLIES. When you’re ready to pack, we have corrugated boxes, tape, padded mailers and other supplies, plus specialty boxes for: • Tablet and laptop computers • Other small electronics such as cellphones • Golf clubs and golf bags • Luggage and framed art Purchase these supplies at FedEx Office and FedEx Ship Clinical paks and boxes Center locations. Availability varies by location. Go to For clinical and Biological Substance, Category B (UN 3373) specimens fedex.com/packandship for a complete list of options.

Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to SHIP MORE fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options SUSTAINABLY. and package-acceptance information All FedEx packaging is recyclable and 54 percent is made from recycled content. See how FedEx connects the world in FEDEX FREIGHT LABELS responsible and resourceful ways at environment.fedex.com. FedEx Freight shipping labels

Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs. To access our library of printable shipping labels, including the examples shown above, select Shipping Label Library at fedex.com/packagingfreight

15 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Shipping Labels and Documentation Details at fedex.com/createlabels

CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE

FedEx Ship Manager® at fedex.com FedEx Ship Manager® Lite

Create labels for FedEx Express, FedEx Ground, An easy way to prepare FedEx Express, FedEx Ground FedEx Home Delivery, FedEx SmartPost and FedEx and FedEx Home Delivery shipments even if you don’t Freight shipments have a FedEx account number Available 24 hours a day, 365 days a year Available for single-piece shipments only Go to fedex.com and select Create a Shipment from Go to fedex.com and select All Shipping Services the Shipping tab from the Shipping tab, then Ship Lite

SHIPMENT DOCUMENTATION PREPARED MANUALLY

FedEx Express FedEx Express U.S. FedEx Ground FedEx Freight international

FedEx Express Package US Airbill: FedEx® International Air Waybill: FedEx Ground barcode labels: FedEx Freight Bill of Lading and For package shipments within For most international package Separate labels for FedEx Ground, other forms: Go to fedex.com/ the U.S. (manual airbills can shipments FedEx International Ground and freight-forms for U.S. and be used for FedEx One Rate® FedEx Home Delivery to use with international shipping forms FedEx® Expanded Service shipments only if processed at an address label you create International Air Waybill: For a FedEx Office or FedEx Ship international package and freight FedEx Ground Declared Value Center location) shipments, dangerous goods, Shipment Form: If you use FedEx Express Freight US Airbill: FedEx International Broker Select preprinted barcode labels, provide For freight shipments within shipments, and certain shipments this form to us only when you have the U.S. covered by a letter of credit that a shipment with declared value require a courier receipt

GOVERNMENT-REQUIRED U.S. EXPORT DOCUMENTATION

Electronic Export Commercial Invoice Certificate of Origin Information (EEI)

Official transaction record Record of where the products Self-file EEI information or between exporters and importers you ship were manufactured authorize us to file on your behalf via FedEx Export AgentFile® Submit one signed original and Submit one original two copies for FedEx Express, and three copies for FedEx International Ground

16 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Pickup and Dropoff Details at fedex.com/pickupanddropoff

STAFFED SHIPPING LOCATIONS

FedEx Ship Center® FedEx Authorized FedEx Office locations locations ShipCenter® locations

FedEx Office® Print and Ship Shipping specialists to help Independently owned locations for Centers: Your access point to you choose a delivery service, packaging and shipping services printing and shipping expertise complete documentation and Ship FedEx Express and FedEx create shipping labels Drop off packages and handle Ground packages at most locations other business needs at more Many locations are open late and Access faxing, copying and other than 1,800 locations on Saturdays to accommodate business services your schedule Utilize our full range of FedEx Rates for processing Express and FedEx Ground Check fedex.com/locate for Note: packages reflect each location’s delivery services the list of services offered at own pricing policies each location Rely on pack-and-ship pros who FIND A LOCATION. can answer questions and pack Go to fedex.com/locate for your shipment a FedEx shipping location in Have FedEx Express and FedEx your area, or check the FedEx® Ground shipments held for pickup Mobile app on your phone. Note: FedEx Office® products, Some FedEx Office locations services and hours vary by location are open 24 hours a day, 7 days a week.

SHIPPING, DROP-OFF AND PICKUP LOCATIONS

FedEx ShipSite® at FedEx Express® Office Depot® and FedEx OnSite locations Drop Boxes OfficeMax® locations

Choose from FedEx Express Approximately 40,000 drop boxes Pick up your FedEx packages and FedEx Ground U.S. and in office buildings, shopping malls, at convenient retail locations international shipping services FedEx Office locations, airports in your area and other convenient locations Available at all Office Depot You can also drop off prepackaged, and OfficeMax locations Most have a limited quantity of prelabeled FedEx Express airbills and packaging supplies and FedEx Ground U.S. and international shipments Some offer Saturday pickup (if not, packages are picked up Available at nearly 8,000 on Monday) Walgreens locations, and select Albertsons and Kroger locations, in the U.S. and Puerto Rico

17 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Mobile Access and Tracking Details at fedex.com/createlabels and fedex.com/trackingsolutions

MOBILE ACCESS

FedEx® Mobile website FedEx Mobile apps

Create and manage shipments on fedex.com right from your mobile Manage your shipping on the go with FedEx Mobile apps for iPhone® phone or web-enabled device and AndroidTM • Get rates and find locations. Get rate quotes and estimated delivery • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations times, and find FedEx locations • Manage and track. Request to hold a package at a FedEx location, • Manage and track. Request to hold a package at a FedEx location, sign for a package, request a vacation hold or provide other delivery sign for a package, request a vacation hold or provide other delivery instructions. You can also track the status of your shipments instructions. You can also track the status of your shipments and enable text alerts to receive delivery-status updates on your phone • Ship packages. Create and email shipping labels while on the go. Choose Mobile Shipping Label to generate a barcode that can be • Ship packages. Create and email shipping labels while on the go for scanned at a FedEx Office location or FedEx Ship Center shipments within the U.S., with a FedEx account number • Schedule a pickup. Just enter your address and shipment information, • Scan barcodes. Scan the barcode on a FedEx label or door tag to track and we’ll come to you or manage your shipments • Download the apps. Go to fedex.com/us/mobile or to the Apple® or Google PlayTM app stores

SHIPMENT-STATUS UPDATES

FedEx® Tracking at fedex.com

Take advantage of detailed shipment-status updates, search capabilities and other tools that help you manage your shipments: • Track the status of up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx SmartPost, FedEx Freight and FedEx Custom Critical shipments, or FedEx Office orders • Sign up to send and receive email notifications on the status of your shipments • Nickname shipments and create watch lists for key deliveries • Review status updates in a calendar or list view to help you plan more effectively • Filter by reference number, shipment date, company name and other variables • View, print, email or fax FedEx Signature Proof of Delivery letters • Request that an eligible package be held for pickup at a FedEx location (U.S. only) Enter a tracking, door tag or FedEx Office order number in Track at fedex.com. For the full range of features, select the Tracking tab at fedex.com, then Advanced Shipment Tracking

FedEx InSight®

Shipment-status tracking and management tool designed for moderate-volume to high-volume shippers FedEx InSight monitors your shipping activity and provides status updates Select All Tracking Services from the Tracking tab at fedex.com, then Access FedEx InSight under FedEx Express or FedEx Ground for more information

18 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Account Management Details at fedex.com/accountmanagement

ONLINE ACCOUNT MANAGEMENT

FedEx® Billing Online OPEN AN ACCOUNT. Manage your billing process end to end: You can apply for a FedEx • Schedule and make payments up to 15 days beyond the date you account at fedex.com, at enter payment information via electronic funds transfer, automatic a staffed FedEx location or debit or paper check by calling 1.800.GoFedEx • Combine multiple invoices into a single payment 1.800.463.3339 (say “new account setup”). Then go • Review individual shipment details or a complete invoice to the New Customer Center • Request invoice adjustments or a review of shipping charges at fedex.com/new. • Create PDF files of your invoices that you can archive or email To register, select View & Pay Bill from the Support tab at fedex.com

STREAMLINED INVOICE PROCESSING CONTROL OVER INBOUND SHIPPING COSTS

FedEx Electronic Data Interchange (EDI) FedEx Ground® COLLECT

Integrate your accounts-payable process with electronic FedEx invoice, A payment option that allows you, as the recipient, to be invoiced remittance and adjustment data directly for inbound shipments so you can control costs and avoid charges added by suppliers Call 1.888.450.1774 or contact your FedEx account executive for more information Contact your FedEx account executive for more information

MULTIPLE METHODS OF PAYMENT 1,2

Electronic funds transfer Check or money order Credit card Cash or automatic debit

Requires a FedEx account number Includes cashier’s checks and Bill your FedEx account charges Pay with cash and prior approval traveler’s checks directly to a credit card Not an available option at some We do not accept counter checks Write your credit card number on FedEx shipping locations or third-party checks your airbill or air waybill Use your credit card to ship online even if you do not have a FedEx account Use your credit card when you drop off a package at a FedEx shipping location

1 FedEx ® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.

19 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E

Find Your Rate

Standard List Rate, Surcharge and Fee Changes 22 How to Calculate Your Rate 23 International Express Package Zones 24 International Express Freight Zones 27 Canada Zones 28 Contiguous U.S. Express Package Rates: Zones 2–8 29 FedEx First Overnight® 29 FedEx Priority Overnight® 29 FedEx Standard Overnight® 29 FedEx 2Day® A.M. 29 FedEx 2Day® 29 FedEx Express Saver® 29 Alaska and Hawaii Package Rates 50 U.S. Express Multiweight Rates 56 FedEx SameDay® and FedEx SameDay® Freight Rates 58 FedEx SameDay® City Rates 60 FedEx One Rate® 63 U.S. Express Freight Rates 64 FedEx First Overnight® Freight 64 FedEx 1Day® Freight 64 FedEx 2Day® Freight 64 FedEx 3Day® Freight 64 Puerto Rico Rates (U.S. Export) 65 Canada Rates (U.S. Export) 67 Mexico Rates (U.S. Export) 69 International Express Package Rates (U.S. Export): 70 Zones D–O FedEx International First® 70 FedEx International Priority® 70 FedEx International Economy® 70 International Express Multiweight Rates (U.S. Export) 82 Canada Rates (U.S. Import) 83 Mexico Rates (U.S. Import) 84 International Express Package Rates (U.S. Import): 85 Zones D–P FedEx International First 85 FedEx International Priority 85 FedEx International Economy 85 International Express Multiweight Rates (U.S. Import) 98 FedEx® International Next Flight Zones and Rates 99 (U.S. Export and U.S. Import) International Express Freight Rates 103 (U.S. Export and U.S. Import) FedEx International Priority® Freight 103 FedEx International Economy® Freight 103 FedEx International Premium® 105 FedEx Ground Rates 106 FedEx Ground® 106 FedEx Home Delivery® 106 FedEx International Ground® 112 Fees and Other Shipping Information 113

20 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Quick Tips

Rate Tools FedEx provides several ways for you to calculate your rates. Go to fedex.com/ratefinder to get started. For FedEx SameDay® rate quotes, go to fedexsameday.com and select Rate.

Get a Specific Rate Quote in Three Easy Steps

Enter your shipping information, including origin, 1. destination and scheduled shipping date.

Enter the package information and select additional 2. shipment options, if applicable.

3. Get your rate quote.

Download Rates

• Use this tool if you know the service you want.

• Select the Rate Tools tab at fedex.com/ratefinder.

Get Rates on the Go

You can also get a rate quote using the FedEx® Mobile apps for iPhone® and Android.TM Go to fedex.com/us/mobile to download FedEx apps. Or go to the Apple® or Google PlayTM app stores.

21 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Standard List Rate, Surcharge and Fee Changes For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/shipping-rates.

Rate Information Online Go to fedex.com/us/shipping-rates for information on FedEx rates, surcharges and fees, including: • Changes to FedEx rates, surcharges and fees. • Other important changes that may affect your shipping rates. • Access to downloadable rate tables. • Answers to frequently asked questions.

Standard List Rates The standard list rates in this FedEx Service Guide, which are effective Jan. 1, 2018, supersede the standard list rates shown in the Jan. 2, 2017, FedEx Service Guide.

Surcharge and Fee Changes There are changes to FedEx Express and FedEx Ground surcharges and fees. Go to fedex.com/us/shipping-rates or refer to pp. 115–129 for more information on the changes, which are effective Jan. 1, 2018, unless otherwise noted in this guide.

22 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E How to Calculate Your Rate FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 58–62 and 99–102. For information on FedEx One Rate® pricing, see p. 63. You can also view rates online, plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab.

Package Services Express Freight Services 1

Find the zone for your destination. For U.S. shipments, Find the zone for your destination. For U.S. shipments, 1. go to fedex.com/ratefinder and select the Rate Tools tab, 1. go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone destination ZIP code corresponds to. Or request zone location information by calling 1.800.GoFedEx 1.800.463.3339. location information by calling FedEx Express Freight Zone tables for U.S. export and U.S. import shipments are Customer Service at 1.800.332.0807. on pp. 24–26 (see p. 28 for U.S.-to-Canada zones). Zone tables for U.S. export and U.S. import shipments are on p. 27 (see p. 28 for U.S.-to-Canada zones).

Determine the chargeable weight. Determine the weight 2. of the package (for FedEx Express® international shipments, Determine the chargeable weight. For U.S. shipments, determine the weight of the total shipment). Round up to 2. first determine the actual weight of each freight handling the next-higher pound. Then see Dimensional Weight on unit. Round up to the next-higher pound. Second, calculate p. 121. Your chargeable weight is the greater of the actual the dimensional weight of each freight handling unit. weight or the dimensional weight. See Dimensional Weight on p. 121. Third, determine the A minimum billable weight may apply for shipments in chargeable weight for each freight handling unit: Your FedEx Express packaging. See p. 126. chargeable weight is the greater of the actual weight or the dimensional weight. Each freight handling unit is subject to a minimum billable weight of 151 lbs. regardless Find your rate.2 Turn to the appropriate rate table on of its actual weight. 3. pp. 29–57 (FedEx Express U.S. shipments), pp. 65–98 For FedEx International Priority® Freight and FedEx (FedEx Express international shipments) or pp. 106–112 International Economy® Freight shipments, first ® ® (FedEx Ground and FedEx Home Delivery shipments). determine the combined actual weight for all freight ® Next, choose a FedEx service. Then find your chargeable handling units. Round up to the next-higher pound. weight from step 2 above to determine your rate. Second, calculate the dimensional weight for the entire A $3.60 residential surcharge per package will be added to shipment. See Dimensional Weight on p. 121. Third, FedEx Home Delivery shipments. FedEx Home Delivery is determine the chargeable weight for the entire shipment: for packages up to 70 lbs. Your chargeable weight is the greater of the actual weight or the dimensional weight. The total shipment is subject For FedEx Express multiple-piece shipments, multiweight to a minimum billable weight of 151 lbs. multiplied by the pricing may apply. See pp. 56–57 (U.S. shipments), p. 82 number of freight handling units. (Puerto Rico shipments), or pp. 82 and 98 (international shipments) for details. For all express freight shipments, individual freight handling units typically weigh 151 lbs. or more. Freight handling units exceeding 2,200 lbs. require prior approval. Determine fees. See pp. 113–129 for fees and other 4. non-transportation charges that may apply. For FedEx Express U.S. import shipments, call 1.800.GoFedEx Find your rate. Turn to the appropriate rate table on p. 64 1.800.463.3339 and say “international services” for 3. (U.S. shipments) or pp. 103–105 (international shipments). service fees applicable from your origin country. Next, choose a FedEx service. For international shipments, determine your service option (door-to-door, dropoff, hold-at-location, or dropoff and hold-at-location). Then find your chargeable weight from step 2 above and multiply it by the per-pound rate.

Determine fees. See pp. 113–129 for fees and other 4. non-transportation charges that may apply. For FedEx Express® Freight U.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country.

1 Excludes FedEx International Premium®. See p. 105. 2 If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service.

23 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First® IP = FedEx International Priority® IE = FedEx International Economy® 4 = Service available Determine International Services Express Package Rates Destination (U.S. Export)/ U.S. Export U.S. Import 1 1 1. Find the zone for your destination or origin Origin (U.S. Import) Zone IF IP IE Zone IF IP IE in the tables on pp. 24–26. For shipments to Afghanistan M – 4 4 M – 4 4 Canada, refer to the postal code table on p. 28. Albania M – 4 4 M – 4 4 Algeria M – 4 4 M – 4 – 2. Determine your total shipment weight. American Samoa M – 4 4 M – 4 – 3. Choose the service you wish to use. Andorra H – 4 4 H 4 4 – 4 4 4 4. For U.S. export shipments, go to pp. 65–82 Angola M – M – – 4 4 4 4 4 to determine your door-to-door rate for the Anguilla I – I 4 4 4 4 4 service you choose. U.S. import rates are on Antigua I – I pp. 83–98. Argentina L – 4 4 L 4 4 4 Armenia M – 4 4 M – 4 – ® ® There is no FedEx Envelope or FedEx Pak pricing Aruba I – 4 4 I 4 4 4 for FedEx International Economy. The FedEx Australia J 4 4 4 J 4 4 4 International Economy 1-lb. rate will apply for Austria H 4 4 4 H 4 4 4 items in any packaging up to 1 lb. Azerbaijan M – 4 4 M – 4 – Azores (Portugal) H – 4 4 H – 4 – Bahamas I – 4 4 I 4 4 4 Bahrain K – 4 4 K 4 4 4 Bangladesh O – 4 4 O – 4 – Barbados I – 4 4 I 4 4 4 Barbuda I – 4 4 I 4 4 4 Belarus M – 4 4 M – 4 – Belgium D 4 4 4 D 4 4 4 Belize L – 4 4 L 4 4 – Benin M – 4 4 M – 4 – Bermuda I – 4 4 I 4 4 4 Bhutan O – 4 4 O – 4 – Bolivia L – 4 4 L 4 4 4 Bonaire I – 4 4 I 4 4 4 Bosnia-Herzegovina M – 4 4 M – 4 – Botswana M – 4 4 M 4 4 – Brazil L 4 4 4 L 4 4 4 British Virgin Islands I – 4 4 I 4 4 4 Brunei K – 4 4 K – 4 – Bulgaria E – 4 4 E – 4 – Burkina Faso M – 4 4 M – 4 – Burundi M – 4 4 M 4 4 – Cambodia M – 4 4 M – 4 – Cameroon M – 4 4 M – 4 – Canada (see p. 28) A or B 4 4 4 A 4 4 4 Cape Verde M – 4 4 M – 4 – Cayman Islands I – 4 4 I 4 4 4 Central African Republic2 M – Suspende4 d2 – M – Suspende4 d2 – Chad M – 4 4 M – 4 – Channel Islands (U.K.) D – 4 4 D 4 4 4 Chile L – 4 4 L 4 4 4 China N 4 4 4 N 4 4 4 Colombia L – 4 4 L 4 4 4 Comoros Not Served Not Served Congo M – 4 4 M – 4 – Cook Islands M – 4 4 M – 4 – Costa Rica L – 4 4 L 4 4 4 1 Country and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

24 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Croatia M – 4 4 M – 4 – Iran Not Served Not Served Cuba Not Served Not Served Iraq M – 4 4 M – 4 4 Curaçao I – 4 4 I 4 4 4 Ireland, Northern (U.K.) D – 4 4 D 4 4 4 Cyprus K – 4 4 K – 4 – Ireland, Republic of D – 4 4 D 4 4 4 Czech Republic E – 4 4 E 4 4 4 Israel K – 4 4 K – 4 – Democratic Italy D 4 4 4 D 4 4 4 Republic of Congo M – 4 4 M – 4 – Ivory Coast M – 4 4 M – 4 – Denmark H 4 4 4 H 4 4 4 Jamaica I – 4 4 I 4 4 4 Djibouti M – 4 4 M – 4 – Japan G 4 4 4 G 4 4 4 Dominica I – 4 4 I 4 4 4 Johnston Island Not Served Not Served Dominican Republic I – 4 4 I 4 4 4 Jordan K – 4 4 K – 4 – East Timor M – 4 4 M – 4 – Kazakhstan M – 4 4 M – 4 – Ecuador L – 4 4 L 4 4 4 Kenya M – 4 4 M – 4 – Egypt K – 4 4 K 4 4 – Kiribati Not Served Not Served El Salvador L – 4 4 L 4 4 4 Korea, North Not Served Not Served England (U.K.) D 4 4 4 D 4 4 4 Korea, South G – 4 4 G 4 4 4 Equatorial Guinea2 M – Suspende4 d2 4 M – Suspende4 d2 – Kuwait K – 4 4 K 4 4 4 Eritrea M – 4 4 M – 4 – Kyrgyzstan M – 4 4 M – 4 – Estonia E – 4 4 E 4 4 4 Laos M – 4 4 M – 4 – Ethiopia M – 4 4 M 4 4 – Latvia E – 4 4 E 4 4 4 Falkland Islands Not Served Not Served Lebanon K – 4 4 K – – – Faroe Islands H – 4 4 H – 4 – Lesotho M – 4 4 M 4 4 – Fiji M – 4 4 M – 4 – Liberia M – 4 4 M – 4 – Finland H – 4 4 H 4 4 4 Libya M – 4 4 M – 4 – France D 4 4 4 D 4 4 4 Liechtenstein H – 4 4 H 4 4 – French Guiana L – 4 4 L 4 4 4 Lithuania E – 4 4 E 4 4 4 French Polynesia M – 4 4 M – 4 – Luxembourg D 4 4 4 D 4 4 4 Gabon M – 4 4 M – 4 – Macau J – 4 4 J 4 4 – Gambia M – 4 4 M – 4 – Macedonia M – 4 4 M – 4 – Georgia M – 4 4 M – 4 – Madagascar M – 4 4 M – 4 – Germany D 4 4 4 D 4 4 4 Madeira (Portugal) H – 4 4 H – 4 – Ghana M – 4 4 M – 4 – Malawi M – 4 4 M 4 4 – Gibraltar E – 4 4 E – 4 – Malaysia J – 4 4 J 4 4 4 Greece H – 4 4 H – 4 – Maldives, Republic of O – 4 4 O – 4 – Greenland H – 4 4 H – 4 – Mali M – 4 4 M – 4 – Grenada I – 4 4 I 4 4 – Malta H – 4 4 H – 4 – Guadeloupe I – 4 4 I 4 4 4 Marshall Islands M – 4 4 M – 4 – Guam J – 4 4 J 4 4 – Martinique I – 4 4 I 4 4 4 Guatemala L – 4 4 L 4 4 4 Mauritania M – 4 4 M – 4 – Guinea M – 4 4 M – 4 – Mauritius M – 4 4 M – 4 – Guinea-Bissau2 M – Suspende4 d2 – M – Suspende4 d2 – Mayotte Island Not Served Not Served Guyana L – 4 4 L 4 4 4 Mexico C 4 4 4 C 4 4 4 Haiti I – 4 4 I 4 4 4 Micronesia M – 4 4 M – 4 – Honduras L – 4 4 L 4 4 4 Moldova M – 4 4 M – 4 – Hong Kong F – 4 4 F 4 4 4 Monaco D – 4 4 D 4 4 – Hungary E – 4 4 E 4 4 4 Mongolia M – 4 4 M – 4 – Iceland H – 4 4 H – 4 – Montenegro M – 4 4 M – 4 – India O 4 4 4 O 4 4 4 Montserrat I – 4 4 I 4 4 4 Indonesia J – 4 4 J 4 4 4 Morocco M – 4 4 M – 4 – 1 Country and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

25 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Mozambique M – 4 4 M – 4 – Saudi Arabia K – 4 4 K 4 4 – Myanmar (Burma) Not Served Not Served Scotland (U.K.) D – 4 4 D 4 4 4 Namibia M – 4 4 M 4 4 – Senegal M – 4 4 M 4 4 – Nauru Not Served Not Served Serbia M – 4 4 M – 4 – Nepal O – 4 4 O – 4 – Seychelles M – 4 4 M 4 4 – Netherlands (Holland) D 4 4 4 D 4 4 4 Sierra Leone2 M – Suspende4 d2 – M – Suspende4 d2 – New Caledonia M – 4 4 M – 4 – Singapore F 4 4 4 J 4 4 4 New Zealand J – 4 4 J 4 4 4 Slovak Republic E – 4 4 E – 4 – Nicaragua L – 4 4 L 4 4 4 Slovenia E – 4 4 E 4 4 – Niger M – 4 4 M – 4 – Solomon Islands Not Served Not Served Nigeria M – 4 4 M – 4 – Somalia Not Served Not Served Niue Not Served Not Served South Africa E – 4 4 E 4 4 – Norway H – 4 4 H 4 4 4 Spain H 4 4 4 H 4 4 4 Oman K – 4 4 K – 4 – Sri Lanka O – 4 4 O – 4 – Pakistan O – 4 4 O – 4 – Sudan Not Served Not Served Palau M – 4 4 M – 4 – Suriname L – 4 4 L 4 4 4 Palestine Autonomous K – 4 4 K – 4 – Swaziland M – 4 4 M 4 4 – Panama L – 4 4 L 4 4 4 Sweden H – 4 4 H 4 4 4 Papua New Guinea M – 4 4 M – 4 – Switzerland H 4 4 4 H 4 4 4 Paraguay L – 4 4 L 4 4 4 Syria2 K – Suspende4 d2 4 K – Suspende4 d2 – Peru L – 4 4 L 4 4 4 Taiwan F – 4 4 P 4 4 4 Philippines J – 4 4 F 4 4 4 Tajikistan Not Served Not Served Poland E – 4 4 E 4 4 4 Tanzania M – 4 4 M 4 4 – Portugal H – 4 4 H 4 4 – Thailand J – 4 4 J 4 4 4 Puerto Rico (see p. 65) 4 4 4 4 4 4 Togo M – 4 4 M – 4 – Qatar K – 4 4 K – 4 – Tokelau Islands Not Served Not Served Reunion Island M – 4 4 M – 4 – Tonga M – 4 4 M – 4 – Romania E – 4 4 E – 4 – Trinidad and Tobago I – 4 4 I 4 4 4 Russia E – 4 4 E – 4 – Tunisia M – 4 4 M 4 4 – Rwanda M – 4 4 M 4 4 – Turkey K – 4 4 K – 4 – Saba I – 4 4 I 4 4 – Turkmenistan2 M – Suspende4 d2 4 M – Suspende4 d2 – St. Barthelemy I – 4 4 I 4 4 4 Turks and Caicos Islands I – 4 4 I 4 4 4 St. Croix Tuvalu Not Served Not Served (U.S. Virgin Islands) I – 4 4 I 4 4 4 Uganda M – 4 4 M – 4 – St. Eustatius I – 4 4 I 4 4 4 Ukraine M – 4 4 M – 4 – St. Helena Not Served Not Served United Arab Emirates K – 4 4 K 4 4 4 St. John Uruguay L – 4 4 L 4 4 – (U.S. Virgin Islands) I – 4 4 I 4 4 – U.S. Virgin Islands I – 4 4 I 4 4 4 St. Kitts and Nevis I – 4 4 I 4 4 4 Uzbekistan M – 4 4 M – 4 – St. Lucia I – 4 4 I 4 4 4 Vanuatu M – 4 4 M – 4 – St. Maarten/St. Martin I – 4 4 I 4 4 4 Vatican City D – 4 4 D – 4 4 St. Pierre and Miquelon Not Served Not Served Venezuela L – 4 4 L 4 4 4 St. Thomas Vietnam J – 4 4 J – 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Wake Islands Not Served Not Served St. Vincent I – 4 4 I 4 4 4 Wales (U.K.) D – 4 4 D 4 4 4 Saipan M – 4 4 M – 4 – Wallis and Futuna M – 4 4 M – 4 – Samoa M – 4 4 M – 4 – Yemen Arab Republic2 K – Suspende4 d2 4 K – Suspende– d2 – San Marino D – 4 4 D 4 4 4 Zambia M – 4 4 M 4 4 – São Tome and Principe Not Served Not Served Zimbabwe M – 4 4 M – 4 – 1 Country and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

26 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Freight Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IPF = FedEx International Priority® Freight IEF = FedEx International Economy® Freight 4 = Service available Determine International Services Services Express Freight Rates Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF 1. Find the zone for your destination Afghanistan M 4 4 M 4 4 Libya M 4 4 M 4 – or origin in the table at right. For Algeria M 4 4 M 4 – Lithuania E 4 4 E 4 4 FedEx International Priority Freight Angola M 4 4 M 4 – Luxembourg D 4 4 D 4 4 and FedEx International Economy Antigua2 I 4 4 I – – Macau J 4 4 J 4 – Freight shipments to Canada, refer Argentina L 4 4 L 4 4 Malaysia J 4 4 J 4 4 to the postal code table on p. 28. Aruba2 I 4 4 I – – Malta H – – H 4 – Australia J 4 4 J 4 4 Mauritius M 4 4 M 4 – 2. Determine your total shipment Austria H 4 4 H 4 4 Mexico C 4 4 C 4 4 weight (round up to the next-higher Bahamas2 I 4 4 I – – Morocco M 4 4 M 4 – Bahrain K 4 4 K 4 4 Namibia M 4 4 M 4 – pound) and service option (door-to- Bangladesh O 4 4 O 4 – Nepal O 4 4 O 4 – door, dropoff, hold-at-location, or Barbados2 I 4 4 I – – Netherlands (Holland) D 4 4 D 4 4 dropoff and hold-at-location). Belgium D 4 4 D 4 4 New Zealand J 4 4 J 4 – Belize L 4 4 L – – Nicaragua L 4 4 L – – 3. Choose the service you wish to use. Bermuda2 I 4 4 I 4 – Nigeria M 4 4 M 4 – 4. For U.S. export shipments, go to Bosnia-Herzegovina M 4 4 M 4 – Norway H 4 4 H 4 4 Brazil L 4 4 L 4 4 Oman K 4 4 K 4 – p. 103 and multiply the per-pound Bulgaria E 4 4 E 4 – Pakistan O 4 4 O 4 – rate by total shipment weight. Burundi M 4 4 M 4 – Palestine Autonomous K 4 4 K 4 – U.S. import rates are on p. 104. Canada (see p. 28) A or B 4 4 A 4 4 Panama L 4 4 L 4 4 Cayman Islands2 I 4 4 I – – Peru L 4 4 L – 4 Chile L 4 4 L 4 4 Philippines J 4 4 F 4 4 China N 4 4 N 4 4 Poland E 4 4 E 4 4 Colombia L 4 4 L 4 4 Portugal H 4 4 H 4 – Costa Rica L 4 4 L 4 4 Puerto Rico (see p. 103) 4 4 4 4 Croatia M 4 4 M 4 – Qatar K 4 4 K 4 – Curaçao2 M 4 4 M – – Romania E 4 4 E 4 – Cyprus K 4 4 K 4 – Russia E – – E 4 – Czech Republic E 4 4 E 4 4 Rwanda M 4 4 M 4 – Denmark H 4 4 H 4 4 St. Croix2 Djibouti M 4 4 M 4 – (U.S. Virgin Islands) I 4 4 I – – Dominican Republic I 4 4 I 4 4 St. Kitts and Nevis2 I 4 4 I – – Ecuador L 4 4 L – 4 St. Lucia2 I 4 4 I – – Egypt K 4 4 K 4 – St. Maarten/St. Martin2 I 4 4 I – – El Salvador L 4 4 L – – St. Thomas2 England (U.K.) D 4 4 D 4 4 (U.S. Virgin Islands) I 4 4 I – – Estonia E 4 4 E 4 4 San Marino D 4 4 D 4 4 Ethiopia M 4 4 M 4 – Scotland (U.K.) D 4 4 D 4 4 Finland H 4 4 H 4 4 Serbia M 4 4 M 4 – France D 4 4 D 4 4 Seychelles M 4 4 M 4 – Germany D 4 4 D 4 4 Singapore F 4 4 J 4 4 Ghana M 4 4 M 4 – Slovak Republic E 4 4 E 4 – Greece H 4 4 H 4 – Slovenia E 4 4 E 4 – Grenada2 I 4 4 I – – South Africa E 4 4 E 4 – Guam J 4 4 J 4 – Spain H 4 4 H 4 4 Guatemala L 4 4 L – 4 Sri Lanka O 4 4 O 4 – Guyana L 4 4 L – – Swaziland M 4 4 M 4 – Haiti I 4 4 I – – Sweden H 4 4 H 4 4 Honduras L 4 4 L 4 4 Switzerland H 4 4 H 4 4 Hong Kong F 4 4 F 4 4 Taiwan F 4 4 P 4 4 Hungary E 4 4 E 4 4 Tanzania M 4 4 M 4 – Iceland H 4 4 H 4 – Thailand J 4 4 J 4 4 India O 4 4 O 4 4 Trinidad and Tobago2 I 4 4 I – – Indonesia J 4 4 J 4 4 Turkey K 4 4 K 4 – Iraq M 4 4 M 4 4 Turks and Caicos Islands2 I 4 4 I – – Ireland, Northern (U.K.) D 4 4 D 4 4 Uganda M 4 4 M 4 – Ireland, Republic of D 4 4 D 4 4 Ukraine M 4 4 M 4 – Israel K 4 4 K 4 – United Arab Emirates K 4 4 K 4 4 Italy D 4 4 D 4 4 Uruguay2 L 4 4 L – – Jamaica I 4 4 I – – U.S. Virgin Islands2 I 4 4 I – – 4 4 4 4 4 4 4 1 Country and zone alignments are subject to change Japan G G Uzbekistan M M – 4 without notice. Jordan K 4 K 4 – Vatican City D 4 4 D 4 4 4 4 4 4 2 Kazakhstan M M 4 – Venezuela L L 4 – FedEx does not provide customs clearance or Kenya M 4 4 M 4 – Vietnam J 4 4 J 4 4 door-to-door delivery for these freight services to 4 4 4 4 4 4 4 4 this country. FedEx International Broker Select® Korea, South G G Wales (U.K.) D D 4 4 4 4 3 3 3 and Hold at Location are available. Kuwait K K Yemen Arab Republic K Suspended K Suspended 4 4 4 4 4 3 Kyrgyzstan M – M – Zambia M M – Service suspended as of publication date. Latvia E 4 4 E 4 4 Zimbabwe M 4 4 M 4 – For updates call 1.800.GoFedEx 1.800.463.3339 4 4 and say “international services.” Lebanon K K – –

27 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Canada Zones: U.S. Export These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.®

Determine FedEx 1. Find the zone for your destination 3. Go to pp. 67–68 to determine Determine FedEx International Express Rates postal code in Canada in the FedEx International First, FedEx Ground Rates table below. International Priority and FedEx Zone A is for markets such as Calgary, International Economy door-to-door 1. Find the zone for your destination Hull, Kitchener, Montreal, Niagara, 2. Determine your total shipment postal code in Canada in the weight. For FedEx International rates. Go to p. 103 to determine Oshawa, Ottawa, Toronto, Vancouver, FedEx International Priority Freight table below. Windsor and Winnipeg. Zone B is for Priority Freight and FedEx International Economy Freight, and FedEx International Economy 2. Determine your package weight. more-remote locations. Freight rates. determine your service option (door- 3. Go to p. 112 to determine your to-door, dropoff, hold-at-location, door-to-door rate. or dropoff and hold-at-location).

Zone2 Zone2 Zone2 Destination Express Ground Destination Express Ground Destination Express Ground Newfoundland J9G–J9J 51 S7H–S7V 51 A0A–A9Z B 54 J9K–J9Z 54 S7W–S9Z 54 Nova Scotia Ontario (Express) Alberta (Express) B0A–B9Z B 54 K0A–K0Z B T0A–T1X B Prince Edward Island K1A–K2R A T1Y–T3L A C0A–C9Z B 54 K2S–L0H B T3M–T9Z B New Brunswick L0J A Alberta (Ground) E0A–E9Z B 54 L0K–L0N B T0A–T0B 54 Quebec (Express) L0P A T0C 51 G0A–G9Z B L0R–L1E B T0E–T1X 54 H0A–H9Z A L1G–L1Z A T1Y–T6V 51 J0A–J2W B L2A–L2C B T6X–T7W 54 J2X–J3G A L2E–L2W A T7X–T8N 51 J3H–J3K B L2X–L3N B T8P–T8Z 54 J3L–J3N A L3P–L3T A T9A–T9E 51 J3P–J3T B L3V–L3W B T9G–T9Z 54 J3V–J4Z A L3X–L9T A British Columbia J5A–J6H B L9V–L9Z B (Express) J6J–J6R A M0A–M9Z A V0A–V1L B J6S–J6V B N0A–N1Z B V1M A J6W–J7R A N2A–N2V A V1N–V2V B J7S–J8N B N2W–N5T B V2W–V3E A J8P–J9C A N5V–N6N A V3G B J9E–J9Z B N6P–N8M B V3H–V4S A Quebec (Ground) N8N–N9K A V4T B G0A 51 N9L–P9Z B V4V–V7Z A G0B–G0L 54 Ontario (Ground) V8A–V9Z B G0M–G0S 51 K0A–K0H 51 British Columbia G0T–G0W 54 K0J 54 (Ground) G0X–G3K 51 K0K–K7T 51 V0A–V0L 54 G3L–G4Z 54 K7V–K8H 54 V0M 51 G5A 51 K8J–N9Z 51 V0N–V1L 54 G5B–G5T 54 P0A–P9Z 54 V1M 51 G5V–G6Z 51 Manitoba V1N–V2V 54 G7A–G8S 54 R0A–R2B B 54 V2W–V3E 51 G8T–H0L 51 R2C–R4A A 51 V3G 54 HOM 54 R4B–R9Z B 54 V3H–V7Z 51 1 There is no FedEx Envelope or H0N–J0L 51 Saskatchewan (Express) V8A–V8K 54 FedEx Pak pricing for FedEx International Economy. The J0M 54 S0A–S9Z B V8L–V9E 51 FedEx International Economy J0N–J0V 51 Saskatchewan (Ground) V9G–V9Z 54 1-lb. rate will apply for items J0W–J0Z 54 S0A–S4M 54 Northwest Territories, in any packaging up to 1 lb. J1A–J9C 51 S4N–S4Z 51 Nunavut and Yukon 2 Country and zone alignments are subject to change J9E 54 S5A–S7G 54 X0A–Y9Z B 54 without notice. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.

28 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 53.15 $ 23.15 $ 22.80 $ 18.13 ** ** FedEx® Pak * * * * * * 1 lb. $ 57.69 $ 27.69 $ 25.79 $ 19.13 $ 17.52 $ 15.45 2 lbs. 58.05 28.05 27.24 19.46 17.82 15.73 3 61.40 31.40 29.61 19.79 18.12 16.18 4 63.85 33.85 31.93 20.39 18.66 16.46 5 64.59 34.59 32.50 20.98 19.22 16.74 6 69.18 39.18 34.30 21.90 20.06 18.09 7 69.65 39.65 35.40 22.83 20.91 18.38 8 70.00 40.00 37.26 23.74 21.74 19.11 9 70.51 40.51 38.58 25.00 22.89 19.26 10 70.87 40.87 38.73 26.18 23.04 19.45 11 76.73 46.73 41.52 27.36 25.06 23.10 12 78.65 48.65 42.91 29.70 26.39 23.60 13 79.32 49.32 43.38 30.85 28.25 25.73 14 80.15 50.15 45.06 32.36 29.65 26.01 15 80.51 50.51 46.80 34.63 30.78 26.30 16 82.36 52.36 47.78 35.46 31.50 27.76 17 86.87 56.87 50.21 36.54 32.47 28.66 Shipments in All Other Packaging / Maximum Weight Lbs. 18 87.33 57.33 51.71 37.77 33.56 30.46 19 87.70 57.70 53.10 39.24 34.88 31.24 20 88.00 58.00 54.08 39.40 36.09 31.53 21 90.54 60.54 55.54 42.51 37.77 32.31 22 93.31 63.31 57.49 43.81 38.93 34.63 23 93.66 63.66 58.48 44.89 39.88 36.13 24 95.35 65.35 59.93 45.81 40.79 37.05 25 95.69 65.69 61.32 45.97 42.12 37.32 26 99.71 69.71 62.65 47.36 43.38 39.68 27 100.12 70.12 63.69 50.16 44.77 40.97 28 101.59 71.59 65.66 50.44 46.21 42.22 29 101.95 71.95 67.05 51.82 47.47 43.45 30 102.27 72.27 68.15 54.38 47.62 43.73 31 105.02 75.02 69.43 56.01 47.77 44.46 32 107.17 77.17 70.87 56.18 47.97 46.59 33 109.01 79.01 72.43 58.46 51.94 47.89 34 110.71 80.71 73.70 60.28 53.57 48.84 35 112.43 82.43 75.79 61.50 54.66 49.79 36 115.86 85.86 77.18 62.45 55.50 51.20 37 116.46 86.46 78.62 62.60 56.53 51.48 38 116.80 86.80 80.01 64.68 57.48 51.76 39 119.50 89.50 82.04 66.72 59.30 52.04 40 119.84 89.84 83.37 66.93 59.49 52.27 41 123.82 93.82 84.81 70.17 62.37 56.83 42 125.19 95.19 86.38 71.33 63.40 57.84 43 127.74 97.74 87.82 72.83 64.72 58.96 44 129.95 99.95 89.33 74.06 65.81 59.92 45 131.33 101.33 90.78 74.21 66.10 60.20 1 For FedEx Express Multiweight® per-pound rates, see pp. 56–57. 46 134.10 104.10 92.16 74.37 68.15 61.39 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 135.36 105.36 94.13 75.96 68.36 61.66 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 135.71 105.71 95.52 77.47 69.86 61.81 Any fraction of a pound is rounded up to the next-higher pound. 49 136.05 106.05 96.96 79.90 70.01 61.96 ** One-pound rate applies.

29 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 180.08 150.08 134.06 104.22 92.40 80.78 68 183.51 153.51 136.48 104.42 92.57 81.06 69 183.86 153.86 138.97 106.13 92.72 81.33 70 184.20 154.20 141.76 107.77 93.01 83.52 71 188.60 158.60 144.47 108.09 98.80 83.80 72 189.98 159.98 147.47 108.42 99.38 84.08 73 190.32 160.32 149.62 112.83 99.67 89.14 74 190.66 160.66 150.20 113.28 99.98 89.65 75 191.12 161.12 154.70 113.45 103.53 89.80 76 200.20 170.20 155.16 116.84 103.89 90.21 77 201.11 171.11 157.67 117.24 104.20 90.49 78 201.46 171.46 162.46 117.72 105.16 90.64 79 201.80 171.80 164.48 117.88 105.31 91.06 80 202.51 172.51 164.83 118.04 105.50 91.34 81 216.56 186.56 165.25 120.05 109.15 91.62 82 217.97 187.97 173.58 120.26 110.23 94.26 83 218.31 188.31 176.01 122.37 112.16 96.34 84 218.66 188.66 177.98 126.54 112.45 96.62 85 219.00 189.00 178.79 130.93 118.06 96.90 86 223.27 193.27 182.66 131.37 119.69 99.21 87 223.70 193.70 184.50 131.58 119.86 99.50 88 223.85 193.85 184.86 133.58 121.55 99.78 89 224.18 194.18 185.08 133.78 121.72 100.06 90 224.69 194.69 188.10 133.93 121.87 100.34 91 234.48 204.48 188.41 134.43 123.06 102.68 92 235.46 205.46 194.46 139.76 123.37 102.97 93 235.79 205.79 198.07 140.30 124.75 103.25 94 236.13 206.13 198.44 142.58 124.90 103.53 95 236.72 206.72 198.59 142.81 125.13 104.41 96 248.24 218.24 198.96 146.20 129.73 107.22 97 250.75 220.75 199.51 146.73 130.24 107.51 98 251.01 221.01 205.27 146.88 130.54 111.80 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 253.32 223.32 205.85 147.22 130.84 113.57 2 Some exceptions apply. See fedex.com/uspackages for details. 100 254.00 224.00 206.00 151.00 133.00 118.00 3 By 8 p.m. to residences.

30 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 299.72 264.32 243.08 178.18 156.94 139.24 119 302.26 266.56 245.14 179.69 158.27 140.42 120 304.80 268.80 247.20 181.20 159.60 141.60 121 307.34 271.04 249.26 182.71 160.93 142.78 122 309.88 273.28 251.32 184.22 162.26 143.96 123 312.42 275.52 253.38 185.73 163.59 145.14 124 314.96 277.76 255.44 187.24 164.92 146.32 125 317.50 280.00 257.50 188.75 166.25 147.50 126 320.04 282.24 259.56 190.26 167.58 148.68 127 322.58 284.48 261.62 191.77 168.91 149.86 128 325.12 286.72 263.68 193.28 170.24 151.04 129 327.66 288.96 265.74 194.79 171.57 152.22 130 330.20 291.20 267.80 196.30 172.90 153.40 131 332.74 293.44 269.86 197.81 174.23 154.58 132 335.28 295.68 271.92 199.32 175.56 155.76 133 337.82 297.92 273.98 200.83 176.89 156.94 134 340.36 300.16 276.04 202.34 178.22 158.12 135 342.90 302.40 278.10 203.85 179.55 159.30 136 345.44 304.64 280.16 205.36 180.88 160.48 137 347.98 306.88 282.22 206.87 182.21 161.66 138 350.52 309.12 284.28 208.38 183.54 162.84 139 353.06 311.36 286.34 209.89 184.87 164.02 140 355.60 313.60 288.40 211.40 186.20 165.20 141 358.14 315.84 290.46 212.91 187.53 166.38 142 360.68 318.08 292.52 214.42 188.86 167.56 143 363.22 320.32 294.58 215.93 190.19 168.74 144 365.76 322.56 296.64 217.44 191.52 169.92 145 368.30 324.80 298.70 218.95 192.85 171.10 146 370.84 327.04 300.76 220.46 194.18 172.28 147 373.38 329.28 302.82 221.97 195.51 173.46 148 375.92 331.52 304.88 223.48 196.84 174.64 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 378.46 333.76 306.94 224.99 198.17 175.82 2 Some exceptions apply. See fedex.com/uspackages for details. 150 381.00 336.00 309.00 226.50 199.50 177.00 3 By 8 p.m. to residences.

31 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 57.58 $ 27.58 $ 27.21 $ 18.87 ** ** FedEx® Pak * * * * * * 1 lb. $ 70.99 $ 40.99 $ 35.05 $ 19.92 $ 18.26 $ 15.50 2 lbs. 71.51 41.51 37.13 20.33 18.63 15.78 3 75.73 45.73 39.28 20.98 19.24 17.26 4 77.91 47.91 41.64 21.70 19.89 17.81 5 78.13 48.13 42.00 22.43 20.55 18.09 6 81.85 51.85 47.84 23.27 21.34 19.72 7 84.77 54.77 49.92 26.31 23.39 21.64 8 86.33 56.33 51.36 27.82 25.51 22.95 9 86.71 56.71 53.57 29.97 26.64 23.10 10 87.15 57.15 55.71 30.98 28.41 23.25 11 95.84 65.84 58.13 32.61 29.91 25.67 12 98.02 68.02 61.09 35.60 31.66 29.39 13 100.56 70.56 64.15 37.44 33.29 30.91 14 100.94 70.94 66.65 38.21 35.03 31.23 15 101.32 71.32 68.96 40.35 35.88 33.17 16 108.69 78.69 69.60 41.70 37.08 34.22 17 111.31 81.31 71.90 42.93 38.18 35.30 Shipments in All Other Packaging / Maximum Weight Lbs. 18 111.58 81.58 72.71 45.33 39.44 36.41 19 111.94 81.94 75.79 45.57 40.53 37.65 20 112.29 82.29 78.04 47.53 42.27 38.99 21 116.06 86.06 79.55 49.36 43.91 39.17 22 120.83 90.83 81.23 50.17 46.02 42.77 23 121.31 91.31 82.78 54.92 47.04 43.73 24 121.69 91.69 84.17 55.40 48.91 45.42 25 122.06 92.06 85.91 56.56 50.30 46.76 26 129.37 99.37 88.34 58.11 51.69 48.05 27 130.11 100.11 90.78 59.74 53.20 49.24 28 130.46 100.46 93.15 59.91 54.94 50.75 29 130.83 100.83 94.88 61.03 55.97 51.99 30 131.15 101.15 95.93 64.62 57.48 53.40 31 134.00 104.00 97.02 64.98 59.42 54.97 32 136.48 106.48 98.70 70.58 60.73 56.43 33 142.49 112.49 100.67 71.14 62.31 57.89 34 143.10 113.10 102.92 71.33 63.46 58.17 35 143.43 113.43 104.95 71.51 65.39 60.75 36 145.66 115.66 107.20 75.04 66.83 62.11 37 153.41 123.41 108.65 76.21 67.79 62.56 38 154.19 124.19 110.85 77.37 68.82 62.84 39 154.52 124.52 113.45 79.41 70.63 63.11 40 154.85 124.85 116.17 81.50 72.50 63.40 41 160.79 130.79 117.67 83.48 74.26 69.03 42 161.39 131.39 119.42 87.08 76.06 70.71 43 163.49 133.49 121.96 87.44 77.64 72.18 44 170.49 140.49 124.17 87.59 78.59 72.67 45 175.94 145.94 126.82 87.96 80.53 73.19 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 176.49 146.49 128.97 95.04 81.43 73.41 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 178.64 148.64 131.62 95.75 81.61 73.56 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 178.97 148.97 134.23 95.90 85.05 73.71 Any fraction of a pound is rounded up to the next-higher pound. 49 179.32 149.32 136.89 96.23 85.40 73.86 ** One-pound rate applies.

32 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 251.71 221.71 193.55 127.67 106.80 103.71 68 253.09 223.09 197.12 128.63 107.66 103.99 69 253.43 223.43 200.36 129.04 108.15 104.27 70 253.77 223.77 204.53 137.16 117.87 107.59 71 254.11 224.11 207.77 137.98 119.50 110.64 72 260.69 230.69 211.01 138.13 120.40 110.96 73 265.87 235.87 215.74 138.28 120.71 111.24 74 266.40 236.40 216.23 138.43 121.01 111.52 75 266.74 236.74 221.99 138.58 124.07 111.80 76 273.31 243.31 222.58 138.73 124.38 112.08 77 281.47 251.47 223.10 138.90 124.53 112.36 78 284.33 254.33 233.29 142.11 125.05 112.65 79 284.68 254.68 237.57 143.88 125.21 112.93 80 285.34 255.34 241.39 149.57 125.36 113.21 81 298.43 268.43 245.49 150.14 125.65 115.08 82 299.74 269.74 249.44 150.63 128.37 120.43 83 299.89 269.89 253.49 156.83 128.65 120.97 84 300.24 270.24 257.41 157.45 128.94 121.40 85 300.65 270.65 261.65 157.60 131.88 129.40 86 308.76 278.76 265.40 158.28 141.31 130.20 87 309.74 279.74 269.69 158.57 142.26 130.83 88 310.51 280.51 273.91 164.36 143.43 131.11 89 310.86 280.86 277.90 164.94 143.58 131.26 90 311.43 281.43 278.31 165.09 143.73 131.70 91 322.69 292.69 278.75 165.24 143.88 132.25 92 323.83 293.83 287.49 165.39 144.03 138.12 93 324.16 294.16 288.38 165.54 144.18 138.71 94 326.71 296.71 295.95 165.69 144.33 138.86 95 327.41 297.41 296.71 165.84 144.48 139.01 96 341.32 311.32 296.86 165.99 144.63 139.16 97 342.89 312.89 297.21 166.15 144.78 139.82 98 343.05 313.05 304.14 166.30 144.93 140.10 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 343.47 313.47 304.84 166.91 145.41 140.38 2 Some exceptions apply. See fedex.com/uspackages for details. 100 344.00 314.00 305.00 179.00 155.00 145.00 3 By 8 p.m. to residences.

33 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 405.92 370.52 359.90 211.22 182.90 171.10 119 409.36 373.66 362.95 213.01 184.45 172.55 120 412.80 376.80 366.00 214.80 186.00 174.00 121 416.24 379.94 369.05 216.59 187.55 175.45 122 419.68 383.08 372.10 218.38 189.10 176.90 123 423.12 386.22 375.15 220.17 190.65 178.35 124 426.56 389.36 378.20 221.96 192.20 179.80 125 430.00 392.50 381.25 223.75 193.75 181.25 126 433.44 395.64 384.30 225.54 195.30 182.70 127 436.88 398.78 387.35 227.33 196.85 184.15 128 440.32 401.92 390.40 229.12 198.40 185.60 129 443.76 405.06 393.45 230.91 199.95 187.05 130 447.20 408.20 396.50 232.70 201.50 188.50 131 450.64 411.34 399.55 234.49 203.05 189.95 132 454.08 414.48 402.60 236.28 204.60 191.40 133 457.52 417.62 405.65 238.07 206.15 192.85 134 460.96 420.76 408.70 239.86 207.70 194.30 135 464.40 423.90 411.75 241.65 209.25 195.75 136 467.84 427.04 414.80 243.44 210.80 197.20 137 471.28 430.18 417.85 245.23 212.35 198.65 138 474.72 433.32 420.90 247.02 213.90 200.10 139 478.16 436.46 423.95 248.81 215.45 201.55 140 481.60 439.60 427.00 250.60 217.00 203.00 141 485.04 442.74 430.05 252.39 218.55 204.45 142 488.48 445.88 433.10 254.18 220.10 205.90 143 491.92 449.02 436.15 255.97 221.65 207.35 144 495.36 452.16 439.20 257.76 223.20 208.80 145 498.80 455.30 442.25 259.55 224.75 210.25 146 502.24 458.44 445.30 261.34 226.30 211.70 147 505.68 461.58 448.35 263.13 227.85 213.15 148 509.12 464.72 451.40 264.92 229.40 214.60 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 512.56 467.86 454.45 266.71 230.95 216.05 2 Some exceptions apply. See fedex.com/uspackages for details. 150 516.00 471.00 457.50 268.50 232.50 217.50 3 By 8 p.m. to residences.

34 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 65.19 $ 35.19 $ 33.80 $ 19.68 ** ** FedEx® Pak * * * * * * 1 lb. $ 83.09 $ 53.09 $ 48.66 $ 21.42 $ 19.04 $ 15.56 2 lbs. 87.97 57.97 54.88 21.83 19.42 15.84 3 94.20 64.20 60.87 23.11 20.55 17.59 4 101.81 71.81 65.94 25.02 22.24 19.11 5 103.32 73.32 70.14 27.19 24.18 20.17 6 112.44 82.44 78.03 29.63 26.35 23.03 7 116.13 86.13 83.51 32.14 28.58 24.89 8 119.02 89.02 88.97 34.38 30.58 25.73 9 125.62 95.62 93.99 37.15 33.04 27.46 10 126.59 96.59 96.54 40.01 35.58 28.97 11 144.81 114.81 105.37 40.57 37.21 31.07 12 147.39 117.39 111.18 44.15 39.26 33.89 13 150.03 120.03 116.47 45.85 40.77 35.58 14 155.28 125.28 122.40 48.83 43.42 37.54 15 156.73 126.73 126.68 51.20 45.53 39.23 16 166.43 136.43 132.72 53.44 47.53 40.58 17 174.04 144.04 136.48 55.74 49.57 42.27 Shipments in All Other Packaging / Maximum Weight Lbs. 18 174.91 144.91 140.59 57.76 51.38 43.89 19 178.75 148.75 143.95 59.47 52.90 45.42 20 179.20 149.20 149.15 61.76 54.94 47.60 21 188.11 158.11 158.06 64.08 57.00 47.82 22 192.18 162.18 162.13 68.37 58.57 51.31 23 196.68 166.68 166.63 70.83 60.68 53.23 24 199.06 169.06 167.08 71.08 62.62 54.57 25 205.72 175.72 169.72 71.74 63.81 56.38 26 215.89 185.89 179.89 77.24 66.17 58.23 27 220.49 190.49 184.49 79.20 67.86 60.42 28 225.60 195.60 189.60 80.21 69.42 61.94 29 230.20 200.20 194.20 80.36 71.48 63.73 30 230.66 200.66 194.66 83.14 73.95 65.48 31 239.04 209.04 203.04 85.38 75.95 65.77 32 243.47 213.47 207.47 87.81 78.11 69.53 33 247.70 217.70 211.70 93.41 80.28 71.05 34 252.50 222.50 216.50 93.97 81.97 72.67 35 252.98 222.98 216.98 94.12 83.73 74.76 36 262.08 232.08 226.08 96.09 85.47 76.50 37 270.54 240.54 231.66 98.40 87.53 77.85 38 271.54 241.54 235.50 100.90 89.75 80.09 39 275.82 245.82 239.82 102.60 91.26 81.45 40 276.26 246.26 240.26 105.03 93.43 81.73 41 285.06 255.06 249.06 106.25 94.52 84.66 42 288.42 258.42 252.42 109.71 96.45 86.56 43 295.22 265.22 259.22 110.06 97.91 88.19 44 299.76 269.76 263.76 116.88 100.13 90.16 45 302.79 272.79 266.79 118.59 101.59 90.44 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 307.71 277.71 271.71 120.97 103.63 93.87 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 308.21 278.21 272.21 121.21 105.35 95.56 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 308.36 278.36 272.36 125.20 107.25 96.45 Any fraction of a pound is rounded up to the next-higher pound. 49 308.51 278.51 272.51 125.60 107.44 96.73 ** One-pound rate applies.

35 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 407.60 377.60 371.60 158.06 132.28 127.38 68 407.99 377.99 371.99 158.21 135.94 131.82 69 408.15 378.15 372.15 158.62 136.31 132.27 70 408.31 378.31 372.31 166.72 141.28 133.85 71 409.36 379.36 373.36 167.53 141.78 134.08 72 427.94 397.94 391.94 174.13 141.93 138.53 73 429.80 399.80 393.80 175.58 143.96 138.98 74 429.99 399.99 393.99 175.73 144.17 139.26 75 430.14 400.14 394.14 175.88 144.32 139.54 76 432.57 402.57 396.57 176.03 144.47 139.82 77 432.83 402.83 396.83 176.18 147.40 140.10 78 433.07 403.07 397.07 176.48 152.80 140.38 79 437.86 407.86 401.86 182.48 153.34 140.67 80 439.11 409.11 403.11 183.10 153.49 140.95 81 464.10 434.10 428.10 183.43 153.64 141.24 82 466.60 436.60 430.60 187.00 153.79 146.78 83 466.85 436.85 430.85 187.37 153.95 150.53 84 467.00 437.00 431.00 187.86 154.39 154.32 85 467.15 437.15 431.15 195.12 163.19 161.05 86 468.44 438.44 432.44 195.85 164.08 162.40 87 484.66 454.66 448.66 196.00 164.30 162.68 88 486.29 456.29 450.29 196.16 168.57 162.83 89 487.93 457.93 451.93 196.34 169.00 163.26 90 505.19 475.19 469.19 196.49 169.15 163.53 91 506.92 476.92 470.92 196.87 169.30 166.79 92 507.66 477.66 471.66 204.47 169.46 167.12 93 522.33 492.33 486.33 205.25 169.61 167.27 94 523.80 493.80 487.80 216.25 169.76 167.42 95 524.14 494.14 488.14 217.35 170.13 170.08 96 526.34 496.34 490.34 217.50 177.52 175.78 97 527.99 497.99 491.99 217.67 178.26 176.36 98 528.48 498.48 492.48 217.82 178.48 176.51 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 538.26 508.26 502.26 218.61 182.70 177.11 2 Some exceptions apply. See fedex.com/uspackages for details. 100 594.00 564.00 558.00 234.00 203.00 189.00 3 By 8 p.m. to residences.

36 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 700.92 665.52 658.44 276.12 239.54 223.02 119 706.86 671.16 664.02 278.46 241.57 224.91 120 712.80 676.80 669.60 280.80 243.60 226.80 121 718.74 682.44 675.18 283.14 245.63 228.69 122 724.68 688.08 680.76 285.48 247.66 230.58 123 730.62 693.72 686.34 287.82 249.69 232.47 124 736.56 699.36 691.92 290.16 251.72 234.36 125 742.50 705.00 697.50 292.50 253.75 236.25 126 748.44 710.64 703.08 294.84 255.78 238.14 127 754.38 716.28 708.66 297.18 257.81 240.03 128 760.32 721.92 714.24 299.52 259.84 241.92 129 766.26 727.56 719.82 301.86 261.87 243.81 130 772.20 733.20 725.40 304.20 263.90 245.70 131 778.14 738.84 730.98 306.54 265.93 247.59 132 784.08 744.48 736.56 308.88 267.96 249.48 133 790.02 750.12 742.14 311.22 269.99 251.37 134 795.96 755.76 747.72 313.56 272.02 253.26 135 801.90 761.40 753.30 315.90 274.05 255.15 136 807.84 767.04 758.88 318.24 276.08 257.04 137 813.78 772.68 764.46 320.58 278.11 258.93 138 819.72 778.32 770.04 322.92 280.14 260.82 139 825.66 783.96 775.62 325.26 282.17 262.71 140 831.60 789.60 781.20 327.60 284.20 264.60 141 837.54 795.24 786.78 329.94 286.23 266.49 142 843.48 800.88 792.36 332.28 288.26 268.38 143 849.42 806.52 797.94 334.62 290.29 270.27 144 855.36 812.16 803.52 336.96 292.32 272.16 145 861.30 817.80 809.10 339.30 294.35 274.05 146 867.24 823.44 814.68 341.64 296.38 275.94 147 873.18 829.08 820.26 343.98 298.41 277.83 148 879.12 834.72 825.84 346.32 300.44 279.72 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 885.06 840.36 831.42 348.66 302.47 281.61 2 Some exceptions apply. See fedex.com/uspackages for details. 150 891.00 846.00 837.00 351.00 304.50 283.50 3 By 8 p.m. to residences.

37 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 67.14 $ 37.14 $ 36.10 $ 21.86 ** ** FedEx® Pak * * * * * * 1 lb. $ 89.47 $ 59.47 $ 53.11 $ 24.88 $ 21.58 $ 17.32 2 lbs. 93.86 63.86 58.77 26.52 23.00 17.63 3 102.98 72.98 65.11 29.21 25.33 19.55 4 109.91 79.91 71.35 34.10 29.57 21.97 5 110.62 80.62 77.58 37.87 32.84 22.86 6 124.30 94.30 82.70 41.36 35.86 26.94 7 128.93 98.93 89.88 45.18 39.18 27.47 8 135.39 105.39 95.69 49.30 42.75 29.52 9 136.04 106.04 101.82 52.92 45.89 31.88 10 137.35 107.35 107.29 56.54 49.02 34.29 11 163.43 133.43 115.24 56.91 52.41 36.23 12 169.67 139.67 120.52 63.85 55.37 40.42 13 174.09 144.09 126.10 67.67 58.69 42.78 14 174.54 144.54 131.44 71.58 62.07 45.33 15 175.38 145.38 136.73 74.35 64.47 47.30 16 192.12 162.12 141.77 76.77 66.57 48.81 17 193.80 163.80 146.35 80.46 69.76 51.17 Shipments in All Other Packaging / Maximum Weight Lbs. 18 193.97 163.97 149.38 83.23 72.17 53.09 19 194.12 164.12 152.53 86.63 75.12 55.02 20 194.39 164.39 164.34 90.67 78.62 57.31 21 199.79 169.79 169.74 93.73 81.27 57.54 22 214.05 184.05 173.73 96.35 83.55 61.17 23 218.66 188.66 178.12 99.11 85.94 62.96 24 221.58 191.58 182.56 102.96 89.28 65.33 25 222.25 192.25 186.25 106.50 92.34 67.56 26 235.52 205.52 192.37 109.98 95.37 69.74 27 236.85 206.85 197.25 113.88 98.74 72.09 28 242.93 212.93 201.27 116.56 101.09 73.91 29 243.54 213.54 205.26 119.34 103.49 75.83 30 245.41 215.41 209.41 123.26 106.87 78.19 31 255.03 225.03 215.18 126.01 109.27 79.99 32 256.00 226.00 219.80 129.06 111.92 82.10 33 271.14 241.14 224.32 131.82 114.31 84.34 34 272.66 242.66 228.35 136.44 118.31 86.39 35 272.91 242.91 232.98 136.91 120.65 88.56 36 277.80 247.80 237.79 141.98 123.12 88.87 37 292.70 262.70 243.49 142.49 126.31 92.66 38 294.19 264.19 249.31 142.64 128.85 94.84 39 294.34 264.34 254.55 145.64 131.42 96.94 40 294.68 264.68 258.68 154.96 134.38 97.81 41 301.47 271.47 265.47 157.81 136.84 101.29 42 305.60 275.60 269.60 161.15 139.74 103.89 43 312.99 282.99 276.99 163.85 142.07 105.83 44 320.73 290.73 282.38 166.75 144.59 108.00 45 323.61 293.61 287.61 169.08 146.62 110.36 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 331.62 301.62 291.42 171.65 148.29 112.29 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 332.81 302.81 296.81 174.05 148.46 114.71 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 335.64 305.64 299.64 176.61 148.61 116.63 Any fraction of a pound is rounded up to the next-higher pound. 49 335.93 305.93 299.93 176.87 148.76 118.81 ** One-pound rate applies.

38 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 446.98 416.98 401.68 226.70 185.61 153.04 68 449.05 419.05 407.44 226.85 185.79 158.90 69 449.37 419.37 413.37 227.00 186.59 159.49 70 455.07 425.07 419.07 227.15 202.59 163.53 71 455.66 425.66 419.66 227.35 204.19 164.90 72 466.59 436.59 430.59 227.50 204.37 167.20 73 469.90 439.90 433.90 227.65 207.75 169.18 74 470.24 440.24 434.24 227.80 208.09 169.56 75 470.40 440.40 434.40 227.95 212.29 169.87 76 473.60 443.60 437.60 228.77 212.71 170.18 77 488.59 458.59 440.44 245.17 213.37 170.49 78 490.37 460.37 454.37 246.82 225.77 170.80 79 497.43 467.43 461.43 261.03 227.01 171.12 80 498.97 468.97 462.97 262.46 227.16 171.27 81 529.64 499.64 493.64 268.84 227.45 172.07 82 532.71 502.71 496.71 269.48 227.60 184.96 83 533.02 503.02 497.02 269.64 227.75 187.14 84 533.17 503.17 497.17 269.92 228.28 187.69 85 533.63 503.63 497.63 275.52 238.79 198.56 86 542.65 512.65 506.65 276.50 239.85 199.65 87 545.93 515.93 509.93 295.80 240.00 200.55 88 546.26 516.26 510.26 297.74 243.00 202.35 89 546.41 516.41 510.41 297.94 243.30 202.53 90 546.56 516.56 510.56 298.87 243.59 202.69 91 546.71 516.71 510.71 299.24 243.74 202.84 92 547.05 517.05 511.05 299.39 243.89 203.01 93 547.61 517.61 511.61 299.54 244.72 203.16 94 547.77 517.77 511.77 299.69 244.87 203.34 95 549.09 519.09 513.09 299.84 245.10 203.50 96 575.20 545.20 539.20 300.16 249.70 203.66 97 580.03 550.03 544.03 306.54 250.17 203.81 98 580.52 550.52 544.52 307.18 250.90 203.96 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 587.24 557.24 551.24 308.81 265.50 205.06 2 Some exceptions apply. See fedex.com/uspackages for details. 100 643.00 613.00 607.00 341.00 295.00 227.00 3 By 8 p.m. to residences.

39 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 758.74 723.34 716.26 402.38 348.10 267.86 119 765.17 729.47 722.33 405.79 351.05 270.13 120 771.60 735.60 728.40 409.20 354.00 272.40 121 778.03 741.73 734.47 412.61 356.95 274.67 122 784.46 747.86 740.54 416.02 359.90 276.94 123 790.89 753.99 746.61 419.43 362.85 279.21 124 797.32 760.12 752.68 422.84 365.80 281.48 125 803.75 766.25 758.75 426.25 368.75 283.75 126 810.18 772.38 764.82 429.66 371.70 286.02 127 816.61 778.51 770.89 433.07 374.65 288.29 128 823.04 784.64 776.96 436.48 377.60 290.56 129 829.47 790.77 783.03 439.89 380.55 292.83 130 835.90 796.90 789.10 443.30 383.50 295.10 131 842.33 803.03 795.17 446.71 386.45 297.37 132 848.76 809.16 801.24 450.12 389.40 299.64 133 855.19 815.29 807.31 453.53 392.35 301.91 134 861.62 821.42 813.38 456.94 395.30 304.18 135 868.05 827.55 819.45 460.35 398.25 306.45 136 874.48 833.68 825.52 463.76 401.20 308.72 137 880.91 839.81 831.59 467.17 404.15 310.99 138 887.34 845.94 837.66 470.58 407.10 313.26 139 893.77 852.07 843.73 473.99 410.05 315.53 140 900.20 858.20 849.80 477.40 413.00 317.80 141 906.63 864.33 855.87 480.81 415.95 320.07 142 913.06 870.46 861.94 484.22 418.90 322.34 143 919.49 876.59 868.01 487.63 421.85 324.61 144 925.92 882.72 874.08 491.04 424.80 326.88 145 932.35 888.85 880.15 494.45 427.75 329.15 146 938.78 894.98 886.22 497.86 430.70 331.42 147 945.21 901.11 892.29 501.27 433.65 333.69 148 951.64 907.24 898.36 504.68 436.60 335.96 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 958.07 913.37 904.43 508.09 439.55 338.23 2 Some exceptions apply. See fedex.com/uspackages for details. 150 964.50 919.50 910.50 511.50 442.50 340.50 3 By 8 p.m. to residences.

40 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 67.68 $ 37.68 $ 36.33 $ 26.86 ** ** FedEx® Pak * * * * * * 1 lb. $ 92.61 $ 62.61 $ 57.23 $ 30.57 $ 26.27 $ 19.80 2 lbs. 98.88 68.88 64.63 33.83 29.06 21.11 3 108.48 78.48 69.07 38.86 33.39 24.53 4 112.82 82.82 78.28 44.91 38.58 25.82 5 113.58 83.58 83.47 50.15 43.09 29.29 6 128.64 98.64 90.47 55.76 47.90 34.40 7 132.69 102.69 96.89 62.72 53.88 36.30 8 140.25 110.25 103.42 69.39 59.61 39.84 9 141.02 111.02 109.79 75.49 64.85 42.72 10 142.37 112.37 112.32 80.59 69.23 45.38 11 169.32 139.32 124.03 81.91 74.73 48.44 12 175.20 145.20 130.10 93.73 80.51 51.44 13 175.80 145.80 135.37 99.83 85.75 54.63 14 175.95 145.95 140.61 105.93 91.00 57.40 15 176.90 146.90 145.22 111.53 95.81 60.51 16 195.67 165.67 150.66 116.44 100.02 63.05 17 198.25 168.25 154.16 121.69 104.53 65.59 Shipments in All Other Packaging / Maximum Weight Lbs. 18 198.52 168.52 157.54 126.71 108.86 67.94 19 198.67 168.67 161.10 131.35 112.83 70.23 20 199.17 169.17 169.12 136.02 116.85 72.84 21 208.93 178.93 175.47 140.85 117.26 76.31 22 216.14 186.14 181.95 145.45 124.95 78.97 23 227.15 197.15 182.60 150.70 129.46 82.21 24 228.26 198.26 188.56 156.17 134.17 84.92 25 229.14 199.14 193.14 161.28 138.55 87.33 26 246.63 216.63 202.68 166.75 143.25 90.04 27 250.38 220.38 206.99 172.41 148.11 92.41 28 250.76 220.76 212.13 176.83 151.90 100.74 29 250.92 220.92 214.92 181.58 155.98 103.71 30 251.87 221.87 215.87 186.54 160.25 107.01 31 270.83 240.83 226.07 190.81 163.91 110.29 32 272.73 242.73 230.69 196.41 168.72 113.02 33 277.04 247.04 237.11 201.66 173.24 116.32 34 277.49 247.49 241.49 207.76 178.48 118.22 35 277.93 247.93 241.93 214.02 183.84 118.41 36 286.61 256.61 250.61 219.76 188.78 118.86 37 302.14 272.14 257.01 225.71 193.90 127.81 38 303.70 273.70 262.15 231.46 198.85 130.49 39 303.86 273.86 267.86 237.08 203.66 133.59 40 304.72 274.72 268.72 242.46 208.28 133.90 41 321.88 291.88 279.72 247.94 212.99 138.93 42 323.60 293.60 284.63 253.24 217.55 141.91 43 326.64 296.64 290.64 253.77 222.67 144.77 44 331.83 301.83 295.83 264.25 227.00 147.38 45 332.36 302.36 296.36 269.07 231.15 147.65 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 342.82 312.82 306.82 273.62 235.05 150.60 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 344.91 314.91 308.91 278.94 239.62 152.20 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 345.12 315.12 309.12 283.91 243.90 152.36 Any fraction of a pound is rounded up to the next-higher pound. 49 345.27 315.27 309.27 288.74 248.05 152.51 ** One-pound rate applies.

41 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 454.13 424.13 418.13 372.39 319.82 214.34 68 454.28 424.28 418.28 377.37 324.17 214.51 69 454.93 424.93 418.93 381.97 324.61 214.66 70 455.08 425.08 419.08 384.30 330.13 215.13 71 455.85 425.85 419.85 384.54 331.20 215.28 72 471.11 441.11 435.11 384.75 352.27 215.90 73 472.64 442.64 436.64 388.88 354.78 216.87 74 472.80 442.80 436.80 394.36 355.08 217.02 75 472.96 442.96 436.96 395.97 355.39 217.17 76 473.90 443.90 437.90 396.14 360.98 217.32 77 492.67 462.67 456.67 396.29 361.54 217.47 78 505.08 475.08 469.08 397.48 362.53 217.62 79 512.31 482.31 476.31 421.06 382.15 217.77 80 513.73 483.73 477.73 423.42 386.30 217.92 81 542.01 512.01 506.01 424.72 386.72 220.52 82 544.84 514.84 508.84 450.53 387.03 236.56 83 545.13 515.13 509.13 457.62 393.13 255.45 84 545.28 515.28 509.28 458.33 398.77 257.34 85 545.44 515.44 509.44 464.58 399.35 257.53 86 545.61 515.61 509.61 465.21 399.64 257.68 87 547.98 517.98 511.98 465.56 399.95 257.83 88 549.13 519.13 513.07 465.72 400.26 257.98 89 572.13 542.13 525.62 465.88 405.20 258.13 90 574.44 544.44 538.44 466.05 410.83 258.28 91 576.71 546.71 540.71 466.21 411.40 258.43 92 585.44 555.44 549.44 466.36 411.72 258.58 93 586.49 556.49 550.49 466.51 412.02 258.82 94 586.84 556.84 550.84 467.22 412.32 258.97 95 587.18 557.18 551.18 481.40 413.58 260.04 96 591.41 561.41 555.41 510.59 438.63 281.30 97 597.14 567.14 561.14 513.51 441.14 283.43 98 617.67 587.67 581.67 514.47 441.40 283.65 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 621.64 591.64 585.64 533.56 443.03 285.24 2 Some exceptions apply. See fedex.com/uspackages for details. 100 646.00 616.00 610.00 554.00 475.00 316.00 3 By 8 p.m. to residences.

42 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 762.28 726.88 719.80 653.72 560.50 372.88 119 768.74 733.04 725.90 659.26 565.25 376.04 120 775.20 739.20 732.00 664.80 570.00 379.20 121 781.66 745.36 738.10 670.34 574.75 382.36 122 788.12 751.52 744.20 675.88 579.50 385.52 123 794.58 757.68 750.30 681.42 584.25 388.68 124 801.04 763.84 756.40 686.96 589.00 391.84 125 807.50 770.00 762.50 692.50 593.75 395.00 126 813.96 776.16 768.60 698.04 598.50 398.16 127 820.42 782.32 774.70 703.58 603.25 401.32 128 826.88 788.48 780.80 709.12 608.00 404.48 129 833.34 794.64 786.90 714.66 612.75 407.64 130 839.80 800.80 793.00 720.20 617.50 410.80 131 846.26 806.96 799.10 725.74 622.25 413.96 132 852.72 813.12 805.20 731.28 627.00 417.12 133 859.18 819.28 811.30 736.82 631.75 420.28 134 865.64 825.44 817.40 742.36 636.50 423.44 135 872.10 831.60 823.50 747.90 641.25 426.60 136 878.56 837.76 829.60 753.44 646.00 429.76 137 885.02 843.92 835.70 758.98 650.75 432.92 138 891.48 850.08 841.80 764.52 655.50 436.08 139 897.94 856.24 847.90 770.06 660.25 439.24 140 904.40 862.40 854.00 775.60 665.00 442.40 141 910.86 868.56 860.10 781.14 669.75 445.56 142 917.32 874.72 866.20 786.68 674.50 448.72 143 923.78 880.88 872.30 792.22 679.25 451.88 144 930.24 887.04 878.40 797.76 684.00 455.04 145 936.70 893.20 884.50 803.30 688.75 458.20 146 943.16 899.36 890.60 808.84 693.50 461.36 147 949.62 905.52 896.70 814.38 698.25 464.52 148 956.08 911.68 902.80 819.92 703.00 467.68 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 962.54 917.84 908.90 825.46 707.75 470.84 2 Some exceptions apply. See fedex.com/uspackages for details. 150 969.00 924.00 915.00 831.00 712.50 474.00 3 By 8 p.m. to residences.

43 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 71.08 $ 41.08 $ 39.07 $ 29.42 ** ** FedEx® Pak * * * * * * 1 lb. $ 99.06 $ 69.06 $ 61.04 $ 32.02 $ 27.75 $ 20.42 2 lbs. 101.90 71.90 67.29 36.89 31.96 22.75 3 113.69 83.69 74.06 42.73 37.01 25.46 4 120.89 90.89 80.59 48.79 42.26 29.09 5 121.62 91.62 85.93 54.35 47.09 32.11 6 135.68 105.68 92.01 60.40 52.33 35.67 7 140.30 110.30 98.94 67.04 58.08 40.36 8 146.82 116.82 105.95 73.87 63.99 44.17 9 148.17 118.17 112.95 80.99 70.16 48.48 10 149.41 119.41 119.36 88.10 76.32 52.16 11 174.21 144.21 127.78 92.62 81.81 55.93 12 183.10 153.10 134.73 101.28 87.73 59.48 13 190.48 160.48 141.86 106.20 92.00 62.63 14 191.22 161.22 148.05 111.76 96.81 65.95 15 191.95 161.95 152.96 116.70 101.10 68.72 16 206.55 176.55 156.94 122.69 106.28 72.30 17 208.01 178.01 160.50 129.23 111.95 75.92 Shipments in All Other Packaging / Maximum Weight Lbs. 18 208.27 178.27 163.94 134.92 116.89 79.36 19 208.42 178.42 167.62 141.14 122.27 82.63 20 208.84 178.84 178.79 145.99 126.47 85.76 21 217.19 187.19 187.14 150.99 130.81 88.77 22 235.87 205.87 192.22 156.77 135.81 91.98 23 241.71 211.71 196.32 161.92 140.27 94.99 24 242.57 212.57 196.83 168.24 145.76 98.26 25 242.83 212.83 206.83 174.17 150.88 101.58 26 248.03 218.03 212.03 180.15 156.07 105.09 27 253.35 223.35 217.35 186.23 161.32 108.78 28 258.32 228.32 222.32 191.01 165.47 112.10 29 264.88 234.88 226.29 195.80 169.62 115.43 30 265.91 235.91 229.91 201.07 174.19 118.46 31 273.97 243.97 234.47 205.46 177.98 118.80 32 275.15 245.15 239.15 211.15 182.92 125.46 33 289.57 259.57 243.53 215.36 187.13 128.71 34 299.65 269.65 248.84 221.35 191.77 131.73 35 300.66 270.66 254.35 226.92 196.58 135.06 36 301.44 271.44 259.08 234.11 202.80 137.82 37 316.96 286.96 263.52 240.31 208.18 140.59 38 318.52 288.52 267.31 246.57 213.60 143.42 39 319.85 289.85 272.04 247.20 219.29 146.01 40 320.01 290.01 277.89 259.33 224.66 149.09 41 323.17 293.17 283.03 266.09 230.51 151.85 42 324.26 294.26 288.26 272.65 236.19 155.05 43 346.06 316.06 294.48 277.71 240.58 158.50 44 348.29 318.29 299.45 282.42 244.67 161.89 45 348.70 318.70 305.00 287.72 249.25 165.26 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 352.32 322.32 310.96 292.36 253.27 168.53 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 353.27 323.27 317.27 296.87 253.68 171.97 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 359.75 329.75 321.20 301.94 261.57 175.36 Any fraction of a pound is rounded up to the next-higher pound. 49 360.40 330.40 321.60 306.38 262.37 177.26 ** One-pound rate applies.

44 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 489.82 459.82 449.79 402.36 331.78 241.11 68 491.30 461.30 455.30 402.51 332.11 241.42 69 496.31 466.31 460.31 403.60 333.42 241.94 70 496.92 466.92 460.90 425.34 359.62 252.28 71 509.08 479.08 461.66 427.52 362.27 258.55 72 511.69 481.69 475.69 427.75 364.12 261.78 73 520.21 490.21 484.21 428.20 364.46 262.12 74 526.59 496.59 490.59 437.11 364.97 262.43 75 527.23 497.23 491.23 442.48 369.01 262.80 76 528.21 498.21 492.21 443.02 369.42 269.10 77 529.08 499.08 493.08 443.17 369.57 269.73 78 546.41 516.41 510.41 444.61 371.86 269.88 79 572.81 542.81 536.81 446.12 417.56 270.03 80 575.45 545.45 539.45 476.13 422.13 270.18 81 589.55 559.55 553.55 487.38 422.59 271.37 82 590.96 560.96 554.96 488.52 422.74 295.07 83 591.11 561.11 555.11 500.08 423.10 298.17 84 591.26 561.26 555.26 503.58 423.25 298.49 85 591.83 561.83 555.83 503.93 423.64 298.64 86 603.23 573.23 567.23 504.29 431.04 298.92 87 604.78 574.78 568.78 504.45 431.78 304.52 88 604.94 574.94 568.94 504.60 437.73 305.08 89 608.06 578.06 572.06 505.02 441.27 305.23 90 634.82 604.82 598.82 513.36 441.63 305.69 91 637.50 607.50 601.50 529.20 441.78 305.84 92 637.78 607.78 601.78 530.80 441.93 306.31 93 637.93 607.93 601.93 530.96 442.08 307.88 94 638.09 608.09 602.08 531.31 442.25 308.19 95 638.50 608.50 602.23 538.25 442.47 308.35 96 646.52 616.52 602.38 539.37 446.87 308.50 97 647.76 617.76 602.53 540.54 456.34 308.65 98 649.22 619.22 604.43 563.85 457.29 309.32 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 678.38 648.38 642.38 577.58 459.90 322.66 2 Some exceptions apply. See fedex.com/uspackages for details. 100 708.00 678.00 672.00 583.00 511.00 349.00 3 By 8 p.m. to residences.

45 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 835.44 800.04 792.96 687.94 602.98 411.82 119 842.52 806.82 799.68 693.77 608.09 415.31 120 849.60 813.60 806.40 699.60 613.20 418.80 121 856.68 820.38 813.12 705.43 618.31 422.29 122 863.76 827.16 819.84 711.26 623.42 425.78 123 870.84 833.94 826.56 717.09 628.53 429.27 124 877.92 840.72 833.28 722.92 633.64 432.76 125 885.00 847.50 840.00 728.75 638.75 436.25 126 892.08 854.28 846.72 734.58 643.86 439.74 127 899.16 861.06 853.44 740.41 648.97 443.23 128 906.24 867.84 860.16 746.24 654.08 446.72 129 913.32 874.62 866.88 752.07 659.19 450.21 130 920.40 881.40 873.60 757.90 664.30 453.70 131 927.48 888.18 880.32 763.73 669.41 457.19 132 934.56 894.96 887.04 769.56 674.52 460.68 133 941.64 901.74 893.76 775.39 679.63 464.17 134 948.72 908.52 900.48 781.22 684.74 467.66 135 955.80 915.30 907.20 787.05 689.85 471.15 136 962.88 922.08 913.92 792.88 694.96 474.64 137 969.96 928.86 920.64 798.71 700.07 478.13 138 977.04 935.64 927.36 804.54 705.18 481.62 139 984.12 942.42 934.08 810.37 710.29 485.11 140 991.20 949.20 940.80 816.20 715.40 488.60 141 998.28 955.98 947.52 822.03 720.51 492.09 142 1,005.36 962.76 954.24 827.86 725.62 495.58 143 1,012.44 969.54 960.96 833.69 730.73 499.07 144 1,019.52 976.32 967.68 839.52 735.84 502.56 145 1,026.60 983.10 974.40 845.35 740.95 506.05 146 1,033.68 989.88 981.12 851.18 746.06 509.54 147 1,040.76 996.66 987.84 857.01 751.17 513.03 148 1,047.84 1,003.44 994.56 862.84 756.28 516.52 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 1,054.92 1,010.22 1,001.28 868.67 761.39 520.01 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,062.00 1,017.00 1,008.00 874.50 766.50 523.50 3 By 8 p.m. to residences.

46 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 72.96 $ 42.96 $ 40.86 $ 30.02 ** ** FedEx® Pak * * * * * * 1 lb. $ 100.96 $ 70.96 $ 64.05 $ 32.72 $ 28.33 $ 22.67 2 lbs. 109.26 79.26 71.47 38.86 33.64 26.33 3 116.66 86.66 78.13 44.58 38.58 29.73 4 124.30 94.30 85.54 50.73 43.90 34.00 5 125.07 95.07 90.76 57.71 49.95 38.14 6 140.24 110.24 97.89 63.21 54.70 43.38 7 147.77 117.77 104.60 69.63 60.27 45.17 8 151.44 121.44 111.15 76.61 66.31 49.33 9 154.06 124.06 118.33 84.10 72.78 56.01 10 155.02 125.02 124.97 90.94 78.72 60.40 11 174.22 144.22 133.52 92.81 85.31 64.72 12 183.43 153.43 140.65 105.34 91.17 68.39 13 190.83 160.83 147.43 111.49 96.49 72.53 14 191.57 161.57 154.74 116.50 100.83 76.30 15 192.39 162.39 160.53 121.78 105.40 80.59 16 208.79 178.79 164.63 126.93 109.86 84.18 17 210.43 180.43 168.14 132.86 114.98 87.96 Shipments in All Other Packaging / Maximum Weight Lbs. 18 210.71 180.71 172.64 140.63 121.71 90.94 19 212.15 182.15 177.14 145.28 125.74 94.24 20 212.93 182.93 182.88 150.71 130.44 98.27 21 228.38 198.38 197.55 157.64 136.43 101.49 22 236.28 206.28 201.71 163.49 141.51 105.27 23 242.12 212.12 202.14 169.57 146.75 106.23 24 246.42 216.42 202.56 175.63 147.92 106.71 25 246.96 216.96 210.96 181.63 157.19 116.18 26 257.76 227.76 220.66 186.63 161.53 119.71 27 267.96 237.96 226.33 192.50 166.60 123.44 28 273.85 243.85 232.77 197.14 170.63 127.40 29 275.14 245.14 239.14 200.84 175.70 131.37 30 277.87 247.87 241.87 201.46 180.16 135.14 31 284.73 254.73 248.73 213.73 184.99 138.80 32 288.83 258.83 252.83 215.05 189.44 142.76 33 299.13 269.13 259.20 215.77 194.26 146.60 34 300.35 270.35 264.35 229.96 199.04 151.05 35 302.86 272.86 266.86 235.60 203.91 151.50 36 308.66 278.66 272.66 241.68 209.17 158.12 37 318.12 288.12 276.51 242.29 214.67 161.73 38 319.07 289.07 281.89 247.04 220.53 164.77 39 324.22 294.22 288.22 261.44 226.27 165.08 40 324.86 294.86 288.86 267.22 231.27 171.05 41 337.66 307.66 301.31 274.42 237.51 174.70 42 344.45 314.45 308.45 281.33 243.49 178.49 43 361.75 331.75 315.18 287.19 248.56 182.63 44 363.49 333.49 322.37 292.84 253.46 186.54 45 364.16 334.16 328.16 297.21 257.23 190.32 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 377.44 347.44 333.49 304.42 263.47 194.88 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 378.77 348.77 338.15 309.43 268.61 198.73 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 379.29 349.29 342.95 309.94 273.18 202.09 Any fraction of a pound is rounded up to the next-higher pound. 49 379.44 349.44 343.44 310.10 273.64 202.43 ** One-pound rate applies.

47 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 513.50 483.50 471.75 414.99 336.93 280.05 68 514.89 484.89 478.89 420.06 337.08 283.99 69 522.06 492.06 486.06 427.41 338.18 284.44 70 526.52 496.52 490.52 428.16 360.08 293.22 71 527.57 497.57 491.57 428.31 362.28 297.79 72 535.58 505.58 499.58 428.46 364.13 301.94 73 538.53 508.53 502.53 428.92 364.47 302.65 74 538.83 508.83 502.83 437.94 364.98 302.86 75 539.28 509.28 503.28 444.14 375.08 303.02 76 548.16 518.16 512.16 444.76 376.09 303.75 77 549.05 519.05 513.05 444.91 383.63 318.35 78 550.20 520.20 514.20 446.31 409.75 319.82 79 573.16 543.16 537.16 474.16 417.57 323.57 80 575.46 545.46 539.46 477.03 422.14 323.95 81 590.05 560.05 554.05 488.31 422.60 324.26 82 591.51 561.51 555.51 489.44 422.75 325.85 83 591.66 561.66 555.66 503.50 423.11 334.20 84 592.49 562.49 556.49 504.92 430.26 335.05 85 604.08 574.08 568.08 505.08 431.21 351.16 86 605.31 575.31 569.31 505.23 431.36 352.78 87 606.22 576.22 570.22 505.45 431.79 353.09 88 607.46 577.46 571.46 509.58 439.44 353.41 89 632.26 602.26 596.26 510.84 441.44 353.71 90 645.52 615.52 609.52 535.99 441.64 354.02 91 646.85 616.85 610.85 538.51 441.79 354.17 92 647.01 617.01 611.01 538.77 441.94 354.32 93 647.17 617.17 611.17 538.93 442.09 354.50 94 647.33 617.33 611.33 539.09 442.26 354.66 95 647.48 617.48 611.48 539.26 442.48 355.34 96 648.80 618.80 612.80 542.59 446.88 368.70 97 648.96 618.96 612.96 544.16 456.35 370.04 98 650.42 620.42 614.42 575.53 457.89 370.60 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 679.62 649.62 643.62 578.67 488.69 381.55 2 Some exceptions apply. See fedex.com/uspackages for details. 100 738.00 708.00 702.00 613.00 537.00 399.00 3 By 8 p.m. to residences.

48 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 870.84 835.44 828.36 723.34 633.66 470.82 119 878.22 842.52 835.38 729.47 639.03 474.81 120 885.60 849.60 842.40 735.60 644.40 478.80 121 892.98 856.68 849.42 741.73 649.77 482.79 122 900.36 863.76 856.44 747.86 655.14 486.78 123 907.74 870.84 863.46 753.99 660.51 490.77 124 915.12 877.92 870.48 760.12 665.88 494.76 125 922.50 885.00 877.50 766.25 671.25 498.75 126 929.88 892.08 884.52 772.38 676.62 502.74 127 937.26 899.16 891.54 778.51 681.99 506.73 128 944.64 906.24 898.56 784.64 687.36 510.72 129 952.02 913.32 905.58 790.77 692.73 514.71 130 959.40 920.40 912.60 796.90 698.10 518.70 131 966.78 927.48 919.62 803.03 703.47 522.69 132 974.16 934.56 926.64 809.16 708.84 526.68 133 981.54 941.64 933.66 815.29 714.21 530.67 134 988.92 948.72 940.68 821.42 719.58 534.66 135 996.30 955.80 947.70 827.55 724.95 538.65 136 1,003.68 962.88 954.72 833.68 730.32 542.64 137 1,011.06 969.96 961.74 839.81 735.69 546.63 138 1,018.44 977.04 968.76 845.94 741.06 550.62 139 1,025.82 984.12 975.78 852.07 746.43 554.61 140 1,033.20 991.20 982.80 858.20 751.80 558.60 141 1,040.58 998.28 989.82 864.33 757.17 562.59 142 1,047.96 1,005.36 996.84 870.46 762.54 566.58 143 1,055.34 1,012.44 1,003.86 876.59 767.91 570.57 144 1,062.72 1,019.52 1,010.88 882.72 773.28 574.56 145 1,070.10 1,026.60 1,017.90 888.85 778.65 578.55 146 1,077.48 1,033.68 1,024.92 894.98 784.02 582.54 147 1,084.86 1,040.76 1,031.94 901.11 789.39 586.53 148 1,092.24 1,047.84 1,038.96 907.24 794.76 590.52 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 1,099.62 1,054.92 1,045.98 913.37 800.13 594.51 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,107.00 1,062.00 1,053.00 919.50 805.50 598.50 3 By 8 p.m. to residences.

49 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii metro To Alaska/Hawaii rural Zones 9 and 10 11 and 12 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Next day by Next day by 2nd day by Commitment2 9 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 9 a.m. 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx ® 6 ® ® ® First Priority Standard 2Day A.M. 2Day First Priority 2Day FedEx ®4 ® ®5 ®4 ® Envelope Overnight Overnight Overnight Overnight Overnight up to 8 oz. $ 81.50 $ 51.50 $ 46.28 $ 45.02 ** $ 86.93 $ 56.93 ** FedEx® Pak * * * * * * * * 1 lb. $ 108.75 $ 78.75 $ 67.25 $ 46.32 $ 40.24 $ 109.52 $ 79.52 $ 52.09 2 lbs. 116.35 86.35 75.59 51.71 44.92 117.30 87.30 63.61 3 122.96 92.96 81.93 59.04 51.29 137.78 107.78 64.77 4 135.25 105.25 90.08 62.90 54.65 151.04 121.04 67.60 5 143.92 113.92 96.95 68.36 59.38 159.70 129.70 69.96 6 152.17 122.17 105.17 72.69 67.27 168.79 138.79 76.38 7 160.24 130.24 111.45 81.39 68.06 177.89 147.89 77.03 8 168.13 138.13 117.57 82.27 76.26 184.83 154.83 86.21 9 177.05 147.05 125.83 94.40 77.08 193.30 163.30 90.78 10 185.66 155.66 133.23 102.38 88.53 194.39 164.39 94.62 11 199.15 169.15 142.68 108.53 89.68 216.00 186.00 95.01 12 207.39 177.39 148.02 112.45 91.18 220.07 190.07 95.44 13 216.25 186.25 154.96 116.46 100.69 225.24 195.24 103.93 14 217.15 187.15 163.20 121.01 104.64 225.76 195.76 108.01 15 230.59 200.59 169.59 122.02 109.46 235.39 205.39 113.89 16 238.53 208.53 173.87 127.18 113.96 244.07 214.07 120.31 17 243.15 213.15 177.83 138.08 119.39 249.98 219.98 125.25 Shipments in All Other Packaging / Maximum Weight Lbs. 18 248.44 218.44 182.10 140.90 121.72 258.46 228.46 125.81 19 255.70 225.70 188.68 151.06 130.63 264.44 234.44 136.99 20 260.13 230.13 200.00 152.08 135.25 279.33 249.33 138.50 21 265.42 235.42 201.71 157.94 136.44 285.91 255.91 138.97 22 270.71 240.71 201.89 169.90 141.52 291.58 261.58 148.37 23 277.24 247.24 202.15 176.18 146.76 295.83 265.83 149.31 24 281.92 251.92 207.33 181.37 147.93 300.75 270.75 154.58 25 289.85 259.85 225.37 181.98 163.38 302.33 272.33 170.83 26 293.80 263.80 230.40 193.88 167.65 310.71 280.71 176.09 27 299.27 269.27 235.56 195.08 173.07 315.27 285.27 181.39 28 304.32 274.32 241.96 197.52 178.63 321.17 291.17 187.82 29 308.68 278.68 246.11 201.23 183.13 327.57 297.57 193.07 30 313.73 283.73 250.08 203.83 188.94 328.68 298.68 198.01 31 318.83 288.83 254.52 214.41 193.57 338.16 308.16 203.99 32 324.31 294.31 259.39 215.47 199.67 344.56 314.56 209.44 33 330.96 300.96 265.36 221.20 200.29 351.14 321.14 211.51 34 335.13 305.13 266.58 239.90 203.59 357.05 327.05 211.72 35 335.81 305.81 266.87 241.77 203.92 363.32 333.32 211.95 36 349.41 319.41 272.67 244.56 209.18 370.53 340.53 216.52 356.25 326.25 280.24 244.84 226.89 375.88 345.88 230.72 37 1 For FedEx Express Multiweight per-pound rates, 38 362.28 332.28 285.70 250.42 232.13 381.20 351.20 232.14 see pp. 56–57. 39 368.80 338.80 299.53 266.15 237.69 381.75 351.75 248.48 2 Some exceptions apply. See fedex.com/uspackages for details. 40 375.58 345.58 300.92 267.73 242.44 382.70 352.70 250.89 3 By 8 p.m. to residences. Some exceptions apply. 41 382.40 352.40 308.78 286.51 247.74 401.63 371.63 256.69 See fedex.com/uspackages for details. 42 389.54 359.54 309.63 293.07 253.43 403.53 373.53 257.27 4 FedEx First Overnight® is available to Alaska only. 43 396.80 366.80 319.90 293.74 258.11 404.36 374.36 268.67 Service is not available to Hawaii. 5 ® 44 404.74 374.74 331.75 294.45 263.25 420.95 390.95 273.19 FedEx Standard Overnight is available to Alaska metro only. 45 410.66 380.66 334.35 308.46 267.07 422.89 392.89 275.96 6 FedEx 2Day® A.M. is available to Alaska only. 46 417.29 387.29 341.95 309.87 268.39 433.85 403.85 276.24 Service is not available to Hawaii. 47 423.52 393.52 342.71 310.02 268.62 434.95 404.95 276.39 * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded 48 430.90 400.90 351.49 311.00 273.19 435.27 405.27 276.54 up to the next-higher pound. 437.34 273.65 49 407.34 352.38 330.53 437.35 407.35 276.69 ** One-pound rate applies.

50 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 555.90 525.90 489.27 424.53 336.94 571.25 541.25 336.95 68 556.83 526.83 491.61 436.01 337.09 574.40 544.40 337.10 69 557.96 527.96 497.20 437.16 338.19 574.99 544.99 338.25 70 580.51 550.51 498.40 438.04 360.09 586.78 556.78 360.15 71 582.77 552.77 498.55 438.75 362.29 587.96 557.96 363.78 72 593.17 563.17 499.59 452.81 364.14 593.18 563.18 364.15 73 616.26 586.26 520.27 459.21 364.48 616.27 586.27 364.49 74 618.57 588.57 522.34 459.85 364.99 618.58 588.58 365.00 75 619.38 589.38 522.55 460.00 375.09 619.42 589.42 375.10 76 620.91 590.91 524.46 460.15 376.10 622.04 592.04 376.11 77 637.11 607.11 526.46 461.09 383.64 637.12 607.12 387.70 78 663.11 633.11 564.66 479.82 409.76 663.67 633.67 415.30 79 665.71 635.71 568.48 497.53 417.58 666.34 636.34 418.06 80 665.97 635.97 568.87 499.32 422.15 666.65 636.65 422.20 81 666.12 636.12 569.02 499.50 422.61 666.95 636.95 422.62 82 666.27 636.27 570.38 500.69 422.76 667.11 637.11 422.77 83 666.42 636.42 571.73 524.31 423.12 667.58 637.58 423.13 84 667.88 637.88 598.73 526.68 430.27 668.58 638.58 430.28 85 669.09 639.09 613.65 530.85 431.22 688.49 658.49 431.27 86 677.24 647.24 615.15 537.35 431.37 693.22 663.22 434.27 87 695.63 665.63 615.31 538.00 431.82 695.64 665.64 434.58 88 709.24 679.24 615.98 538.48 440.62 709.25 679.25 440.63 89 710.61 680.61 616.41 548.08 441.50 710.62 680.62 441.51 90 712.05 682.05 624.78 560.25 441.65 712.07 682.07 441.66 91 712.20 682.20 626.52 561.47 441.80 741.01 711.01 441.81 1 For FedEx Express Multiweight per-pound rates, 92 712.35 682.35 628.02 576.63 441.95 758.69 728.69 441.96 see pp. 56–57. 93 713.05 683.05 628.18 578.15 442.10 760.46 730.46 442.11 2 Some exceptions apply. See fedex.com/uspackages 94 726.96 696.96 628.33 578.31 442.31 760.64 730.64 442.32 for details. 3 95 728.36 698.36 628.48 579.16 446.49 760.80 730.80 446.50 By 8 p.m. to residences. Some exceptions apply. See fedex.com/uspackages for details. 728.52 698.52 630.20 582.80 446.96 760.96 730.96 446.97 96 4 FedEx First Overnight is available to Alaska only. 97 730.11 700.11 664.46 583.17 456.36 761.13 731.13 456.37 Service is not available to Hawaii. 98 761.91 731.91 667.89 583.32 457.90 761.92 731.92 487.50 5 FedEx Standard Overnight is available to Alaska metro only. 99 765.09 735.09 714.29 585.26 488.70 777.72 747.72 494.10 6 FedEx 2Day A.M. is available to Alaska only. 100 815.00 785.00 732.00 624.00 543.00 831.00 801.00 549.00 Service is not available to Hawaii.

51 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 961.70 926.30 863.76 736.32 640.74 980.58 945.18 647.82 119 969.85 934.15 871.08 742.56 646.17 988.89 953.19 653.31 120 978.00 942.00 878.40 748.80 651.60 997.20 961.20 658.80 121 986.15 949.85 885.72 755.04 657.03 1,005.51 969.21 664.29 122 994.30 957.70 893.04 761.28 662.46 1,013.82 977.22 669.78 123 1,002.45 965.55 900.36 767.52 667.89 1,022.13 985.23 675.27 124 1,010.60 973.40 907.68 773.76 673.32 1,030.44 993.24 680.76 125 1,018.75 981.25 915.00 780.00 678.75 1,038.75 1,001.25 686.25 126 1,026.90 989.10 922.32 786.24 684.18 1,047.06 1,009.26 691.74 127 1,035.05 996.95 929.64 792.48 689.61 1,055.37 1,017.27 697.23 128 1,043.20 1,004.80 936.96 798.72 695.04 1,063.68 1,025.28 702.72 129 1,051.35 1,012.65 944.28 804.96 700.47 1,071.99 1,033.29 708.21 130 1,059.50 1,020.50 951.60 811.20 705.90 1,080.30 1,041.30 713.70 131 1,067.65 1,028.35 958.92 817.44 711.33 1,088.61 1,049.31 719.19 132 1,075.80 1,036.20 966.24 823.68 716.76 1,096.92 1,057.32 724.68 133 1,083.95 1,044.05 973.56 829.92 722.19 1,105.23 1,065.33 730.17 134 1,092.10 1,051.90 980.88 836.16 727.62 1,113.54 1,073.34 735.66 135 1,100.25 1,059.75 988.20 842.40 733.05 1,121.85 1,081.35 741.15 136 1,108.40 1,067.60 995.52 848.64 738.48 1,130.16 1,089.36 746.64 137 1,116.55 1,075.45 1,002.84 854.88 743.91 1,138.47 1,097.37 752.13 138 1,124.70 1,083.30 1,010.16 861.12 749.34 1,146.78 1,105.38 757.62 139 1,132.85 1,091.15 1,017.48 867.36 754.77 1,155.09 1,113.39 763.11 140 1,141.00 1,099.00 1,024.80 873.60 760.20 1,163.40 1,121.40 768.60 141 1,149.15 1,106.85 1,032.12 879.84 765.63 1,171.71 1,129.41 774.09 1 For FedEx Express Multiweight per-pound rates, 1,157.30 1,114.70 1,039.44 886.08 771.06 1,180.02 1,137.42 779.58 142 see pp. 56–57. 143 1,165.45 1,122.55 1,046.76 892.32 776.49 1,188.33 1,145.43 785.07 2 Some exceptions apply. See fedex.com/uspackages 144 1,173.60 1,130.40 1,054.08 898.56 781.92 1,196.64 1,153.44 790.56 for details. 145 1,181.75 1,138.25 1,061.40 904.80 787.35 1,204.95 1,161.45 796.05 3 By 8 p.m. to residences. Some exceptions apply. See fedex.com/uspackages for details. 146 1,189.90 1,146.10 1,068.72 911.04 792.78 1,213.26 1,169.46 801.54 4 FedEx First Overnight is available to Alaska only. 147 1,198.05 1,153.95 1,076.04 917.28 798.21 1,221.57 1,177.47 807.03 Service is not available to Hawaii. 148 1,206.20 1,161.80 1,083.36 923.52 803.64 1,229.88 1,185.48 812.52 5 FedEx Standard Overnight is available to Alaska 149 1,214.35 1,169.65 1,090.68 929.76 809.07 1,238.19 1,193.49 818.01 metro only. 6 FedEx 2Day A.M. is available to Alaska only. 150 1,222.50 1,177.50 1,098.00 936.00 814.50 1,246.50 1,201.50 823.50 Service is not available to Hawaii.

52 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii From Alaska/Hawaii Zones 13–16 Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® First Priority Standard 2Day® A.M. 2Day® FedEx® Overnight® Overnight® Overnight® Overnight® Overnight® Overnight® Envelope Service up to 8 oz. $ 60.98 $ 30.98 $ 25.92 $ 25.87 ** 50 lbs. $ 269.10 $ 239.10 $ 211.53 $ 150.08 $ 121.40 FedEx® Pak * * * * * 51 272.81 242.81 221.93 150.89 122.06 1 lb. $ 75.38 $ 45.38 $ 37.01 $ 28.19 $ 25.64 52 284.89 254.89 225.71 151.37 122.45 2 lbs. 78.32 48.32 37.16 30.77 27.98 53 286.20 256.20 229.40 155.50 125.79 3 83.67 53.67 39.75 35.88 30.53 54 286.77 256.77 233.04 155.98 126.18 4 89.44 59.44 49.37 41.86 35.62 55 298.10 268.10 246.85 156.46 126.56 5 94.57 64.57 50.34 45.67 36.94 56 299.30 269.30 248.24 157.79 127.64 6 105.87 75.87 60.93 52.25 44.46 57 323.14 293.14 254.34 159.83 129.29 7 107.19 77.19 63.87 57.62 46.61 58 325.53 295.53 254.95 163.35 132.14 8 120.03 90.03 69.55 59.40 48.05 59 325.91 295.91 255.43 165.59 133.94 9 125.42 95.42 73.54 62.95 48.41 60 326.30 296.30 264.97 169.51 137.12 10 125.96 95.96 81.45 63.44 51.32 61 329.82 299.82 268.93 169.98 137.51 11 133.99 103.99 82.25 63.88 51.68 62 330.61 300.61 269.33 172.77 139.76 12 156.32 126.32 92.95 64.32 52.04 63 345.46 315.46 269.48 174.54 141.20 13 160.32 130.32 95.35 64.76 52.39 64 346.95 316.95 269.63 182.46 147.60 14 160.81 130.81 95.63 65.20 52.75 65 347.34 317.34 269.78 183.26 148.24 15 161.36 131.36 101.00 68.45 55.38 66 347.72 317.72 270.18 191.55 148.63

16 162.98 132.98 101.59 69.26 56.02 Shipments in All Other Packaging / Maximum Weight Lbs. 67 348.34 318.34 278.15 192.39 149.55 17 163.15 133.15 101.74 71.99 58.24 68 348.49 318.49 278.95 192.55 151.94 Shipments in All Other Packaging / Maximum Weight Lbs. 18 163.72 133.72 101.89 74.08 59.93 69 349.04 319.04 279.42 192.71 154.32 19 166.71 136.71 102.97 76.32 61.74 70 359.94 329.94 279.57 192.87 156.01 20 167.03 137.03 108.18 78.62 63.60 71 361.04 331.04 280.04 195.55 158.18 21 168.15 138.15 110.11 79.09 63.98 72 361.43 331.43 280.19 197.63 159.88 22 168.57 138.57 115.66 83.83 67.82 73 361.92 331.92 280.66 201.31 162.84 23 169.26 139.26 116.22 84.32 68.21 74 371.62 341.62 280.81 203.41 164.54 24 182.83 152.83 122.74 84.79 68.58 75 372.59 342.59 281.44 216.60 166.55 25 184.20 154.20 125.12 90.90 73.54 76 380.48 350.48 281.59 219.24 171.57 26 192.53 162.53 133.03 91.52 74.04 77 386.04 356.04 281.74 219.51 173.59 27 193.37 163.37 133.89 91.99 74.42 78 386.60 356.60 282.37 219.67 175.91 28 195.16 165.16 140.89 95.23 77.03 79 387.13 357.13 282.52 220.55 178.41 29 195.58 165.58 143.28 95.71 77.42 80 397.69 367.69 282.67 238.12 183.91 30 202.21 172.21 145.97 97.19 78.62 81 398.75 368.75 282.98 239.88 184.46 31 207.72 177.72 151.37 99.67 80.63 82 399.14 369.14 283.29 240.39 184.85 32 208.28 178.28 152.07 102.49 82.91 83 399.52 369.52 284.06 242.54 186.50 33 210.88 180.88 165.97 104.58 84.60 84 399.90 369.90 299.38 245.23 188.57 34 222.04 192.04 167.36 109.68 88.73 85 400.53 370.53 300.92 251.68 202.70 35 233.16 203.16 167.51 110.20 89.15 86 412.99 382.99 301.23 252.34 204.12 36 236.31 206.31 169.38 113.84 90.05 87 439.36 409.36 301.58 263.24 204.51 37 243.11 213.11 172.91 114.21 92.39 88 442.00 412.00 308.55 264.34 211.75 38 254.80 224.80 181.42 115.98 93.81 89 442.64 412.64 309.25 264.50 212.49 39 263.00 233.00 189.08 118.40 95.77 90 455.14 425.14 309.40 264.66 214.09 40 263.83 233.83 193.00 120.17 97.21 91 456.40 426.40 310.55 265.13 214.47 41 267.11 237.11 196.93 123.04 99.53 92 470.18 440.18 333.52 269.83 218.26 42 267.44 237.44 200.89 135.88 107.53 93 483.65 453.65 335.82 270.30 218.65 43 267.59 237.59 203.80 137.17 110.96 94 487.49 457.49 336.41 270.99 219.04 44 267.74 237.74 206.77 137.97 111.35 95 487.88 457.88 348.04 284.69 219.45 45 267.89 237.89 210.07 138.13 111.74 96 488.26 458.26 349.72 286.07 227.43 46 268.04 238.04 210.41 138.61 112.13 97 488.65 458.65 383.28 286.24 231.29 47 268.19 238.19 210.71 141.23 112.51 98 492.29 462.29 386.64 286.40 231.68 48 268.34 238.34 210.86 141.50 114.46 99 493.80 463.80 388.80 287.30 232.37 49 268.73 238.73 211.01 141.98 114.85 100 524.00 494.00 432.00 305.00 246.00

1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. 2 Some exceptions apply. See fedex.com/uspackages for details. ** One-pound rate applies. 3 By 8 p.m. to residences. 53 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Service Overnight® Overnight® Overnight® 101 lbs. $ 529.24 $ 498.94 $ 436.32 $ 308.05 $ 248.46 102 534.48 503.88 440.64 311.10 250.92 103 539.72 508.82 444.96 314.15 253.38 104 544.96 513.76 449.28 317.20 255.84 105 550.20 518.70 453.60 320.25 258.30 106 555.44 523.64 457.92 323.30 260.76 107 560.68 528.58 462.24 326.35 263.22 108 565.92 533.52 466.56 329.40 265.68 109 571.16 538.46 470.88 332.45 268.14 110 576.40 543.40 475.20 335.50 270.60 111 581.64 548.34 479.52 338.55 273.06 112 586.88 553.28 483.84 341.60 275.52 113 592.12 558.22 488.16 344.65 277.98 114 597.36 563.16 492.48 347.70 280.44 115 602.60 568.10 496.80 350.75 282.90 116 607.84 573.04 501.12 353.80 285.36 117 613.08 577.98 505.44 356.85 287.82

Shipments in All Other Packaging / Maximum Weight Lbs. 118 618.32 582.92 509.76 359.90 290.28 119 623.56 587.86 514.08 362.95 292.74 120 628.80 592.80 518.40 366.00 295.20 121 634.04 597.74 522.72 369.05 297.66 122 639.28 602.68 527.04 372.10 300.12 123 644.52 607.62 531.36 375.15 302.58 124 649.76 612.56 535.68 378.20 305.04 125 655.00 617.50 540.00 381.25 307.50 126 660.24 622.44 544.32 384.30 309.96 127 665.48 627.38 548.64 387.35 312.42 128 670.72 632.32 552.96 390.40 314.88 129 675.96 637.26 557.28 393.45 317.34 130 681.20 642.20 561.60 396.50 319.80 131 686.44 647.14 565.92 399.55 322.26 132 691.68 652.08 570.24 402.60 324.72 133 696.92 657.02 574.56 405.65 327.18 134 702.16 661.96 578.88 408.70 329.64 135 707.40 666.90 583.20 411.75 332.10 136 712.64 671.84 587.52 414.80 334.56 137 717.88 676.78 591.84 417.85 337.02 138 723.12 681.72 596.16 420.90 339.48 139 728.36 686.66 600.48 423.95 341.94 140 733.60 691.60 604.80 427.00 344.40 141 738.84 696.54 609.12 430.05 346.86 142 744.08 701.48 613.44 433.10 349.32 143 749.32 706.42 617.76 436.15 351.78 144 754.56 711.36 622.08 439.20 354.24 145 759.80 716.30 626.40 442.25 356.70 146 765.04 721.24 630.72 445.30 359.16 147 770.28 726.18 635.04 448.35 361.62 148 775.52 731.12 639.36 451.40 364.08 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 780.76 736.06 643.68 454.45 366.54 2 Some exceptions apply. See fedex.com/uspackages for details. 150 786.00 741.00 648.00 457.50 369.00 3 By 8 p.m. to residences.

54 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Package Rates Within Hawaii1 Shipments within Hawaii.

Intra-Hawaii Intra-Hawaii Intra-Hawaii Zones Within islands Zones Within islands Zones Within islands Delivery Next day by Delivery Next day by Delivery Next day by Commitment2 5 p.m. Commitment2 5 p.m. Commitment2 5 p.m. FedEx FedEx FedEx ® Priority Priority Priority FedEx ® ® ® Envelope Overnight Service Overnight Service Overnight up to 8 oz. $ 7.00 50 lbs. $ 18.75 101 lbs. $ 31.50 1 lb. $ 7.00 51 19.00 102 31.75 2 lbs. 7.00 52 19.25 103 32.00 3 7.00 53 19.50 104 32.25 4 7.00 54 19.75 105 32.50 5 7.50 55 20.00 106 32.75 6 7.75 56 20.25 107 33.00 7 8.00 57 20.50 108 33.25 8 8.25 58 20.75 109 33.50 9 8.50 59 21.00 110 33.75 10 8.75 60 21.25 111 34.00 11 9.00 61 21.50 112 34.25 12 9.25 62 21.75 113 34.50 13 9.50 63 22.00 114 34.75 14 9.75 64 22.25 115 35.00 15 10.00 65 22.50 116 35.25 16 10.25 66 22.75 117 35.50 Shipments in All Other Packaging / Maximum Weight Lbs. 17 10.50 67 23.00 Shipments in All Other Packaging / Maximum Weight Lbs. 118 35.75 Shipments in All Other Packaging / Maximum Weight Lbs. 18 10.75 68 23.25 119 36.00 19 11.00 69 23.50 120 36.25 20 11.25 70 23.75 121 36.50 21 11.50 71 24.00 122 36.75 22 11.75 72 24.25 123 37.00 23 12.00 73 24.50 124 37.25 24 12.25 74 24.75 125 37.50 25 12.50 75 25.00 126 37.75 26 12.75 76 25.25 127 38.00 27 13.00 77 25.50 128 38.25 28 13.25 78 25.75 129 38.50 29 13.50 79 26.00 130 38.75 30 13.75 80 26.25 131 39.00 31 14.00 81 26.50 132 39.25 32 14.25 82 26.75 133 39.50 33 14.50 83 27.00 134 39.75 34 14.75 84 27.25 135 40.00 35 15.00 85 27.50 136 40.25 36 15.25 86 27.75 137 40.50 37 15.50 87 28.00 138 40.75 38 15.75 88 28.25 139 41.00 39 16.00 89 28.50 140 41.25 40 16.25 90 28.75 141 41.50 41 16.50 91 29.00 142 41.75 42 16.75 92 29.25 143 42.00 43 17.00 93 29.50 144 42.25 44 17.25 94 29.75 145 42.50 45 17.50 95 30.00 146 42.75 46 17.75 96 30.25 147 43.00 47 18.00 97 30.50 148 43.25 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 48 18.25 98 30.75 149 43.50 2 Some exceptions apply. See fedex.com/uspackages for details. 49 18.50 99 31.00 150 43.75 Any fraction of a pound is rounded up to the next-higher pound. 100 31.25

55 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Package Rates: FedEx Express Multiweight® FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 2 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 2.54 $ 2.24 $ 2.06 $ 1.51 $ 1.33 $ 1.18 500–999 lbs. 2.52 2.22 2.04 1.49 1.31 1.16 1,000–1,999 lbs. 2.50 2.20 2.02 1.47 1.29 1.14 2,000+ lbs. 2.48 2.18 2.00 1.45 1.27 1.12 Zone 3 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 3.44 $ 3.14 $ 3.05 $ 1.79 $ 1.55 $ 1.45 500–999 lbs. 3.42 3.12 3.03 1.77 1.53 1.43 1,000–1,999 lbs. 3.40 3.10 3.01 1.75 1.51 1.41 2,000+ lbs. 3.38 3.08 2.99 1.73 1.49 1.39 Zone 4 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 5.94 $ 5.64 $ 5.58 $ 2.34 $ 2.03 $ 1.89 500–999 lbs. 5.92 5.62 5.56 2.32 2.01 1.87 1,000–1,999 lbs. 5.90 5.60 5.54 2.30 1.99 1.85 2,000+ lbs. 5.88 5.58 5.52 2.28 1.97 1.83 Zone 5 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.43 $ 6.13 $ 6.07 $ 3.41 $ 2.95 $ 2.27 500–999 lbs. 6.41 6.11 6.05 3.39 2.93 2.25 1,000–1,999 lbs. 6.39 6.09 6.03 3.37 2.91 2.23 2,000+ lbs. 6.37 6.07 6.01 3.35 2.89 2.21 Zone 6 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.46 $ 6.16 $ 6.10 $ 5.54 $ 4.75 $ 3.16 500–999 lbs. 6.44 6.14 6.08 5.52 4.73 3.14 1,000–1,999 lbs. 6.42 6.12 6.06 5.50 4.71 3.12 2,000+ lbs. 6.40 6.10 6.04 5.48 4.69 3.10 Zone 7 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® FedEx Ground Multiweight® shipment rates are available by contract only. 100–499 lbs. $ 7.08 $ 6.78 $ 6.72 $ 5.83 $ 5.11 $ 3.49 Contact your FedEx account executive for more information. FedEx Ground 500–999 lbs. 7.06 6.76 6.70 5.81 5.09 3.47 multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight 1,000–1,999 lbs. 7.04 6.74 6.68 5.79 5.07 3.45 applies and varies by contract. 2,000+ lbs. 7.02 6.72 6.66 5.77 5.05 3.43 Any fraction of a pound is rounded up to the next-higher pound.

56 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Package Rates: FedEx Express Multiweight FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 8 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 7.38 $ 7.08 $ 7.02 $ 6.13 $ 5.37 $ 3.99 500–999 lbs. 7.36 7.06 7.00 6.11 5.35 3.97 1,000–1,999 lbs. 7.34 7.04 6.98 6.09 5.33 3.95 2,000+ lbs. 7.32 7.02 6.96 6.07 5.31 3.93

Zones 9 and 10 (To AK and HI Metro) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M.2 2Day® Weight Overnight® Overnight® Overnight® 1 100–499 lbs. $ 8.15 $ 7.85 $ 7.32 $ 6.24 $ 5.43 500–999 lbs. 8.13 7.83 7.30 6.22 5.41 1,000–1,999 lbs. 8.11 7.81 7.28 6.20 5.39 2,000+ lbs. 8.09 7.79 7.26 6.18 5.37

Zones 11 and 12 (To AK and HI Rural) Multiply by total shipment weight. FedEx FedEx FedEx First Priority 2Day® Weight Overnight® Overnight® 100–499 lbs. $ 8.31 $ 8.01 $ 5.49 500–999 lbs. 8.29 7.99 5.47 1,000–1,999 lbs. 8.27 7.97 5.45 2,000+ lbs. 8.25 7.95 5.43

Zones 13–16 (From AK and HI to Contiguous U.S.) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Weight Overnight® Overnight® Overnight® 100–499 lbs. $ 5.24 $ 4.94 $ 4.32 $ 3.05 $ 2.46 500–999 lbs. 5.22 4.92 4.30 3.03 2.44 1,000–1,999 lbs. 5.20 4.90 4.28 3.01 2.42 2,000+ lbs. 5.18 4.88 4.26 2.99 2.40 Intra-Hawaii Multiply by total shipment weight. FedEx Priority Weight Overnight® 100–150 lbs. $ 0.31 151+ lbs. 0.29

1 FedEx Standard Overnight is available to Alaska metro only. 2 FedEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii. Any fraction of a pound is rounded up to the next-higher pound.

57 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx SameDay® and FedEx SameDay® Freight Rates Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate.

FedEx SameDay® Rates (per shipment)1 Total Shipment Weight Rate 0–25 lbs. $235 Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.35/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $95/50 lbs. 1Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 1.800.399.5999 for details.

FedEx SameDay® Freight Rates Per-pound rates (multiply by total shipment weight).

ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–299 lbs. $ 2.83 $ 4.76 $ 5.40 $ 7.98 $ 8.69 $ 10.08 $ 11.11 300–499 lbs. 2.12 3.62 5.40 7.98 8.69 10.08 11.11 500–999 lbs. 2.25 3.28 5.41 8.53 9.35 10.90 11.75 1,000–1,999 lbs. 1.78 3.19 5.37 8.41 9.18 10.80 11.46 2,000+ lbs. 1.73 3.13 5.16 7.55 8.99 10.71 11.34

Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details.

58 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx SameDay and FedEx SameDay Freight Fees Go to fedexsameday.com or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments. FedEx FedEx SameDay®1 SameDay® Freight Additional Deliveries / Same Address $12.50 – Additional Deliveries / Same City $50 – Applies to multiple-piece shipments in which pieces are delivered to different addresses in the same city. After-Hours Pickup or Delivery $30 – 8 p.m.–8 a.m., Mon.–Fri. Airline-to-Airline Transfer $200 – Alaska and Hawaii Pickup or Delivery $75 – Cancellation Fee $30 – Commuter Airline Transfer $50 – Applies to shipments routed through a commuter airline. Declared Value • $2.70 for shipments valued – Maximum of $2,000. between $100.01–$300 • $0.90 per $100 of declared value for shipments valued in excess of $300 Excess Mileage (when applicable) $2.25/mile • $4.25/mile for shipments less than 1,000 lbs. • $4.95/mile for shipments 1,000 lbs. or more Fuel Surcharge Variable2 Variable2 Hold and Ship Charge $50 – Applies to shipments that, at customer request, require an overnight hold. Holiday Pickup or Delivery $50 $2003 Metro Charge – $30 Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. Outside Delivery Area Pickup and Delivery – $100 Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. Oversize Package Charge $30 $30 Applies when one piece in the shipment weighs more than 70 lbs. Pickup and Delivery Reattempt $40 $1003 Saturday Pickup or Delivery $30 $1503 Sunday Pickup or Delivery $40 $1753 Waiting Time $10 per 15 min. – Applies after the first 15 minutes of wait time. 1 These fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. 2 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 3 Fee covers both pickup and delivery on the same day.

59 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx SameDay® City Rates Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Priority Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0G2 0–5 6–10 11– 15 16– 25 26–35 36–45 46+ miles miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 18.00 $ 23.00 $ 27.00 $ 38.00 $ 50.00 $ 62.00 $ 68.00 Per-pound rate (51–150 lbs.) 0.36 0.46 0.54 0.76 1.00 1.24 1.36 Multiple-piece shipments3 Base rate (0–50 lbs.) $ 21.00 $ 26.00 $ 30.00 $ 41.00 $ 53.00 $ 65.00 $ 71.00 Per-pound rate (51+ lbs.) 0.42 0.52 0.60 0.82 1.06 1.30 1.42

FedEx SameDay® City Standard Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0–5 6–10 11– 15 16– 25 26–35 36–45 miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 15.00 $ 19.00 $ 23.00 $ 35.00 $ 47.00 $ 62.00 Per-pound rate (51–150 lbs.) 0.30 0.38 0.46 0.70 0.94 1.24 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 18.00 $ 22.00 $ 26.00 $ 38.00 $ 50.00 $ 65.00 Per-pound rate (51+ lbs.) 0.36 0.44 0.52 0.76 1.00 1.30

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment.

FedEx SameDay® City Economy Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0–5 6–10 11– 15 16– 25 26–35 36–45 miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 12.00 $ 15.00 $ 18.00 $ 28.00 $ 38.00 $ 46.00 Per-pound rate (51–150 lbs.) 0.24 0.30 0.36 0.56 0.76 0.92 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 14.00 $ 17.00 $ 20.00 $ 30.00 $ 40.00 $ 48.00 Per-pound rate (51+ lbs.) 0.28 0.34 0.40 0.60 0.80 0.96

* Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City Priority, FedEx SameDay City Standard and FedEx SameDay City Economy. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

60 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx SameDay City Rates and Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Direct Rates FedEx SameDay® City Route Rates Multiply per-pound rates by total shipment weight. FedEx SameDay City Route rates are available ZONES1 by contract only. Contact your FedEx account executive for more information. 0A 0B 0C 0D 0E 0F 0G2 0–5 6–10 11– 15 16– 25 26–35 36–45 46+ miles miles miles miles miles miles miles FedEx SameDay® City Custom Rates Single-piece shipments FedEx SameDay City Custom rates are available Base rate (0–50 lbs.) $ 36.00 $ 46.00 $ 54.00 $ 76.00 $ 100.00 $ 124.00 $ 136.00 by contract only. Contact your FedEx account Per-pound rate (51–150 lbs.) 0.72 0.92 1.08 1.52 2.00 2.48 2.72 executive for more information. Multiple-piece shipments3 Base rate (0–50 lbs.) $ 41.00 $ 51.00 $ 59.00 $ 81.00 $ 105.00 $ 129.00 $ 141.00 Per-pound rate (51+ lbs.) 0.82 1.02 1.18 1.62 2.10 2.58 2.82

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. FedEx SameDay City Direct service is only available in select markets. FedEx SameDay City Direct shipments are not eligible for the FedEx SameDay City Money-Back Guarantee. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Additional Handling Surcharge (per package) $11 – Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height is more than 60 inches; or (3) the length plus width plus height is more than 95 inches. Address Correction Fee $14 1 – Fee is based on correcting any address-related field of either the pickup or delivery address. After-Hours Pickup $202 $25 per run2 Fee is based on ready time of 8:01 p.m.–6:59 a.m., Mon.–Fri. Cancellation Fee • $20 (priority)3 $30 per run4 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $20 (standard)3 FedEx SameDay City Economy and FedEx SameDay City Direct: • $15 (economy)3 Fee is applied in lieu of total shipping charges. • $30 (direct)3 • FedEx SameDay City Route: Fee is applied in lieu of full route fee. (Continued on p. 62)

1 If an incomplete or incorrect address is provided, FedEx Office may have to determine the correct address in order to complete the pickup or delivery. 2 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 3 This fee applies if a cancellation occurs 30 minutes before the ready time or later. The fee also applies if cancellation results from a pickup exception in which no packages were picked up. 4 This fee applies if cancellation occurs 30 minutes before the ready time of the first shipment of the route, or later. Nonetheless, the full route fee is applied if notice of requested cancellation is not received until after the first pickup arrival scan of the route, even if all the shipments within the route are canceled for any reason, including due to any pickup exception scans. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

61 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx SameDay City Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges (cont.) The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Declared Value • $3 for shipments valued • $3 for runs valued Fee is based on the selected declared value: between $100.01–$300 between $100.01–$300 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $1 per $100 of declared • $1 per $100 of declared FedEx SameDay City Economy and FedEx SameDay City Direct: value for shipments value for runs valued in Maximum of $2,000 per shipment. valued in excess of $300 excess of $300 • FedEx SameDay City Route: Maximum of $2,000 per route work order. Evening Delivery Only $3.50 – • Delivery only between 5 p.m.–8 p.m. • Assessed only when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy Excess Mileage (when applicable) $1.50/mile1 – FedEx ® Delivery Signature Options (per package) • $4.50 (indirect) • $4.50 (direct) 2 • Indirect Signature Required • $4.50 (direct) • $5.50 (adult) 2 • Direct Signature Required • $5.50 (adult) • Adult Signature Required Direct Signature Required will automatically be applied when the declared value is $500 or more. For FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct, the Indirect Signature Required fee applies to residential delivery only. There is no additional charge for commercial delivery. Fuel Surcharge Variable3 Variable3 Holiday Pickup or Delivery $404,5 $90 per run4,5 Fee is based on a scheduled ready or delivery time occurring on a designated FedEx Office holiday. Metro Surcharge $66 – Pickup Attempt $10 7 – Same-day Return to Sender Customer base rate with – Assessed only when the shipper selects this option and the shipment was selected surcharges8 rendered undeliverable. Saturday Pickup or Delivery $204 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Saturday. Sunday Pickup or Delivery $204 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Sunday. Tolls Fee Variable9 – 1 The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles between pickup and delivery address for FedEx SameDay City Priority and FedEx SameDay City Direct only. 2 Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge. 3 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). 4 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 5 Surcharge supersedes after-hours, Saturday and Sunday surcharges. 6 Applies to New York City market only. 7 Fee applies when a shipment is not ready when we attempt pickup. 8 Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. 9 Applies to New York City market only. Tolls required to complete the delivery will be quoted during the order placement process. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments.

62 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx One Rate® FedEx One Rate, a flat rate pricing option, is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates. No account-specific discounts apply.

About These Rate Tables • FedEx One Rate is subject to • Shippers are required to use • To qualify for FedEx One Rate In the rate tables that follow: other charges including, but not FedEx Express packaging and pricing, FedEx envelopes must limited to, on-call pickup, Saturday FedEx Express U.S. services weigh 10 lbs. or less, and • FedEx One Rate includes delivery, FedEx® Delivery Signature (FedEx Express Saver, FedEx 2Day, FedEx paks, boxes and tubes any applicable residential Options, additional declared value, FedEx 2Day A.M., FedEx Standard must weigh 50 lbs. or less. surcharges, delivery area and address or account corrections. Overnight, FedEx Priority Overnight surcharges and fuel surcharge. and FedEx First Overnight).

Local Zone (Zone 2) Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 7.65 $ 17.80 $ 22.80 $ 23.90 $ 28.80 $ 66.80 FedEx® Pak 7.85 18.80 24.35 29.35 35.10 73.10 FedEx® Small Box 8.65 18.80 25.40 31.45 35.65 73.65 FedEx® Medium Box 11.20 20.10 25.95 35.35 41.15 79.15 FedEx® Large Box 17.30 21.85 27.00 41.15 45.85 83.85 FedEx® Extra Large Box 28.05 30.90 31.70 46.65 54.50 92.50 FedEx® Tube 28.05 30.90 31.70 46.65 54.50 92.50

Regional Zone (Zones 3–4) Shipments moving generally 151–600 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 8.15 $ 19.30 $ 24.90 $ 26.20 $ 38.50 $ 76.50 FedEx® Pak 8.65 19.85 25.40 44.55 57.65 95.65 FedEx® Small Box 9.90 19.85 25.95 48.45 62.60 100.60 FedEx® Medium Box 13.50 23.40 28.30 51.10 71.25 109.25 FedEx® Large Box 18.80 27.45 33.80 61.55 80.95 118.95 FedEx® Extra Large Box 31.70 37.45 43.25 83.30 105.85 143.85 FedEx® Tube 31.70 37.45 43.25 83.30 105.85 143.85

National Zone (Zones 5–8, and Alaska and Hawaii shipments) • Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S. • Shipments from the contiguous U.S. and Hawaii to Alaska. • Shipments from the contiguous U.S. and Alaska to Hawaii. • Shipments from Alaska and Hawaii to the contiguous U.S. • FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments). Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M.4 Standard Priority First Service Saver® 3 Overnight® 4 Overnight® Overnight® Packing Type FedEx® Envelope $ 9.90 $ 22.90 $ 34.05 $ 35.10 $ 47.70 $ 85.70 FedEx® Pak 10.50 23.60 36.95 57.65 77.05 115.05 ® FedEx Small Box 10.95 23.90 42.70 63.95 85.95 123.95 1 Some exceptions apply. See fedex.com/uspackages for details. ® FedEx Medium Box 13.75 42.20 53.95 66.55 97.20 135.20 2 By 8 p.m. to residences. Some exceptions apply in the National zone. FedEx® Large Box 19.05 52.90 67.60 92.20 111.85 149.85 See fedex.com/uspackages for details. FedEx® Extra Large Box 44.55 82.00 97.75 128.10 155.35 193.35 3 Not available for Alaska and Hawaii shipments. FedEx® Tube 44.55 82.00 97.75 128.10 155.35 193.35 4 Hawaii service is outbound only.

63 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E U.S. Express Freight Rates

FedEx First Overnight® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.85 $ 3.16 $ 5.52 $ 7.85 $ 7.88 $ 9.74 $ 10.77 $ 12.04 $ 12.64 $ 7.83 500–999 lbs. 1.76 3.01 4.84 7.67 7.83 9.72 10.56 11.68 12.22 7.80 1,000–1,999 lbs. 1.67 2.80 4.68 7.38 7.69 9.69 10.28 11.20 12.12 7.60 2,000+ lbs. 1.62 2.77 4.33 6.61 7.64 9.30 9.79 11.09 11.87 7.57 Minimum Charge 270.00 460.00 800.00 1,149.00 1,200.00 1,431.00 1,595.00 1,787.00 1,874.00 1,153.00

FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.32 $ 2.26 $ 3.94 $ 5.61 $ 5.63 $ 6.96 $ 7.69 $ 8.60 $ 9.03 $ 5.59 500–999 lbs. 1.26 2.15 3.46 5.48 5.59 6.94 7.54 8.34 8.73 5.57 1,000–1,999 lbs. 1.19 2.00 3.34 5.27 5.49 6.92 7.34 8.00 8.66 5.43 2,000+ lbs. 1.16 1.98 3.09 4.72 5.46 6.64 6.99 7.92 8.48 5.41 Minimum Charge 126.00 216.00 325.00 409.00 435.00 454.00 507.00 984.00 1,078.00 454.00

FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.29 $ 2.13 $ 2.66 $ 2.75 $ 4.10 $ 5.49 $ 6.45 $ 7.33 $ 7.88 $ 3.14 500–999 lbs. 1.24 2.00 2.50 2.69 3.98 5.30 6.05 7.26 7.71 3.10 1,000–1,999 lbs. 1.13 1.95 2.39 2.65 3.85 5.24 5.85 6.90 7.58 3.01 2,000+ lbs. 1.05 1.83 2.36 2.39 3.47 4.54 5.20 6.60 7.55 2.99 Minimum Charge 124.00 201.00 248.00 303.00 342.00 409.00 442.00 843.00 893.00 397.00

FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–499 lbs. $ 1.27 $ 2.11 $ 2.64 $ 2.73 $ 4.00 $ 5.05 $ 5.84 500–999 lbs. 1.16 1.98 2.48 2.67 3.68 4.85 5.68 1,000–1,999 lbs. 1.11 1.93 2.37 2.63 3.43 4.58 5.58 2,000+ lbs. 0.98 1.81 2.34 2.37 3.22 4.50 5.18 Minimum Charge 123.00 152.00 170.00 188.00 204.00 231.00 262.00

1 In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details. Any fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807.

64 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Puerto Rico: U.S. Export1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

FedEx FedEx FedEx FedEx FedEx FedEx FedEx® International International International International International International ® ® ® ® ® ® Envelope First Priority Economy Weight First Priority Economy up to 8 oz. $ 86.20 $ 39.20 ** 50 lbs. $ 360.90 $ 313.90 $ 236.10 FedEx® Pak* * * * 51 372.75 325.75 244.05 1 lb. $ 109.45 $ 62.45 $ 35.05 52 379.30 332.30 244.60 2 lbs. 115.15 68.15 39.20 53 384.90 337.90 248.25 3 122.90 75.90 44.65 54 391.20 344.20 251.30 4 129.95 82.95 47.60 55 396.60 349.60 258.85 5 136.80 89.80 51.70 56 402.10 355.10 259.65 6 143.30 96.30 55.00 57 408.05 361.05 264.40 7 150.20 103.20 59.25 58 414.35 367.35 268.75 8 155.80 108.80 62.35 59 415.90 368.90 272.40 9 162.75 115.75 66.70 60 425.35 378.35 275.75 10 170.25 123.25 72.35 61 433.70 386.70 280.70 11 177.15 130.15 76.70 62 439.70 392.70 289.85 12 183.50 136.50 79.45 63 446.20 399.20 294.75 13 189.60 142.60 82.30 64 452.55 405.55 294.90 14 196.05 149.05 85.50 65 452.70 405.70 300.00 15 201.35 154.35 89.40 66 459.80 412.80 305.25 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 16 207.35 160.35 93.15 67 472.65 425.65 306.25 17 210.95 163.95 97.55 68 473.70 426.70 314.40 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 215.15 168.15 103.40 69 486.95 439.95 318.85 19 220.65 173.65 106.75 70 492.80 445.80 322.70 20 224.10 177.10 110.60 71 500.95 453.95 323.60 21 228.10 181.10 115.70 72 501.05 454.05 324.40 22 232.25 185.25 120.05 73 508.80 461.80 327.70 23 237.25 190.25 124.50 74 508.85 461.85 341.80 24 240.85 193.85 129.00 75 508.95 461.95 344.40 25 246.90 199.90 133.50 76 528.20 481.20 344.70 26 249.95 202.95 136.95 77 539.10 492.10 346.10 27 254.30 207.30 141.45 78 545.50 498.50 347.20 28 258.10 211.10 146.05 79 547.05 500.05 359.60 29 261.40 214.40 149.65 80 558.45 511.45 359.70 30 265.25 218.25 154.35 81 558.55 511.55 360.15 31 269.20 222.20 158.15 82 567.10 520.10 376.00 32 273.35 226.35 163.25 83 567.25 520.25 378.90 33 278.50 231.50 167.60 84 572.40 525.40 379.05 34 283.25 236.25 172.05 85 572.50 525.50 382.40 35 288.00 241.00 176.65 86 572.60 525.60 382.80 36 292.65 245.65 180.80 87 596.55 549.55 386.40 37 298.05 251.05 185.45 88 596.65 549.65 394.55 38 302.60 255.60 189.70 89 614.20 567.20 394.95 39 307.60 260.60 194.20 90 614.30 567.30 400.90 40 312.85 265.85 198.10 91 628.75 581.75 401.15 41 318.05 271.05 202.45 92 635.10 588.10 404.65 42 323.55 276.55 207.00 93 635.15 588.15 404.85 43 329.20 282.20 210.95 94 635.30 588.30 418.45 44 335.30 288.30 215.10 95 637.45 590.45 418.55 45 339.90 292.90 218.25 96 639.55 592.55 420.55 46 345.00 298.00 223.55 97 653.35 606.35 420.85 1 For FedEx Express Multiweight per-pound rates, see p. 82; 47 349.65 302.65 227.80 98 653.45 606.45 421.15 for express freight rates, see p. 103. * Based on the package weight, the corresponding rate applies. 48 355.35 308.35 231.70 661.75 614.75 421.40 99 Any fraction of a pound is rounded up to the next-higher pound. 49 360.80 313.80 236.00 100 689.00 642.00 459.00 ** One-pound rate applies.

65 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Puerto Rico: U.S. Export1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

FedEx FedEx FedEx International International International Weight First® Priority® Economy® 101 lbs. $ 695.89 $ 648.42 $ 463.59 102 702.78 654.84 468.18 103 709.67 661.26 472.77 104 716.56 667.68 477.36 105 723.45 674.10 481.95 106 730.34 680.52 486.54 107 737.23 686.94 491.13 108 744.12 693.36 495.72 109 751.01 699.78 500.31 110 757.90 706.20 504.90 111 764.79 712.62 509.49 112 771.68 719.04 514.08 113 778.57 725.46 518.67 114 785.46 731.88 523.26 115 792.35 738.30 527.85 116 799.24 744.72 532.44 117 806.13 751.14 537.03 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 118 813.02 757.56 541.62 119 819.91 763.98 546.21 120 826.80 770.40 550.80 121 833.69 776.82 555.39 122 840.58 783.24 559.98 123 847.47 789.66 564.57 124 854.36 796.08 569.16 125 861.25 802.50 573.75 126 868.14 808.92 578.34 127 875.03 815.34 582.93 128 881.92 821.76 587.52 129 888.81 828.18 592.11 130 895.70 834.60 596.70 131 902.59 841.02 601.29 132 909.48 847.44 605.88 133 916.37 853.86 610.47 134 923.26 860.28 615.06 135 930.15 866.70 619.65 136 937.04 873.12 624.24 137 943.93 879.54 628.83 138 950.82 885.96 633.42 139 957.71 892.38 638.01 140 964.60 898.80 642.60 141 971.49 905.22 647.19 142 978.38 911.64 651.78 143 985.27 918.06 656.37 144 992.16 924.48 660.96 145 999.05 930.90 665.55 146 1,005.94 937.32 670.14 147 1,012.83 943.74 674.73 148 1,019.72 950.16 679.32 149 1,026.61 956.58 683.91 1 For FedEx Express Multiweight per-pound rates, see p. 82; 1,033.50 963.00 688.50 150 for express freight rates, see p. 103.

66 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Express International Package Rates to Canada (Zone A): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to markets in FedEx® International International International International International International Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • Calgary up to 8 oz. $ 89.75 $ 42.75 ** 53 lbs. $ 462.43 $ 415.43 $ 335.75 • Hull FedEx® 1 lb. 117.75 70.75 * 54 465.81 418.81 338.44 • Kitchener Pak 2 lbs. 123.50 76.50 * 55 470.18 423.18 342.36 • Montreal 1 lb. $ 128.23 $ 81.23 $ 74.94 56 474.54 427.54 346.28 • Niagara 2 lbs. 136.33 89.33 79.45 57 478.91 431.91 350.20 • Oshawa 3 147.91 100.91 85.29 58 483.28 436.28 354.12 • Ottawa 4 158.13 111.13 90.59 59 485.86 438.86 358.15 • Toronto 5 171.17 124.17 103.50 60 496.98 449.98 362.09 • Vancouver 6 174.80 127.80 107.19 61 499.28 452.28 366.17 • Windsor 7 177.49 130.49 111.39 62 505.51 458.51 370.27 • Winnipeg 8 177.76 130.76 117.22 63 509.83 462.83 381.46 9 178.01 131.01 117.81 64 514.11 467.11 385.67 10 178.26 131.26 121.29 65 519.71 472.71 389.81 11 178.51 131.51 125.17 66 520.29 473.29 390.36 12 180.16 133.16 125.66 67 527.21 480.21 390.75 13 213.16 166.16 135.13 68 529.32 482.32 394.84 14 225.76 178.76 139.76 69 536.71 489.71 398.97 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 232.70 185.70 144.36 70 539.29 492.29 403.02 16 239.62 192.62 151.12 71 541.90 494.90 413.71 17 245.16 198.16 152.30 72 544.51 497.51 414.80 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 250.26 203.26 156.30 73 550.61 503.61 415.30 19 250.77 203.77 160.27 74 557.85 510.85 424.95 20 251.02 204.02 164.26 75 561.41 514.41 425.92 21 251.27 204.27 181.50 76 564.96 517.96 430.08 22 251.52 204.52 185.80 77 567.33 520.33 431.80 23 251.77 204.77 189.58 78 569.71 522.71 433.57 24 252.02 205.02 200.82 79 570.17 523.17 435.32 25 254.44 207.44 204.79 80 575.89 528.89 437.09 26 302.82 255.82 208.71 81 579.46 532.46 438.84 27 318.61 271.61 212.65 82 581.24 534.24 440.60 28 328.01 281.01 220.62 83 583.02 536.02 442.37 29 333.24 286.24 223.98 84 586.06 539.06 444.11 30 338.89 291.89 224.35 85 589.08 542.08 445.87 31 345.89 298.89 229.32 86 592.11 545.11 447.62 32 352.05 305.05 234.28 87 595.11 548.11 449.40 33 358.23 311.23 239.25 88 598.15 551.15 451.14 34 364.41 317.41 244.21 89 601.16 554.16 452.92 35 369.63 322.63 249.19 90 604.19 557.19 454.65 36 373.91 326.91 254.12 91 607.19 560.19 456.42 37 380.56 333.56 259.05 92 610.20 563.20 458.18 38 384.86 337.86 264.02 93 613.24 566.24 459.93 39 391.00 344.00 268.99 94 616.25 569.25 461.70 40 397.18 350.18 273.98 95 619.27 572.27 463.44 41 403.37 356.37 278.95 96 622.29 575.29 465.00 1 42 409.07 362.07 283.96 97 625.30 578.30 465.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 413.84 366.84 288.95 98 628.33 581.33 465.50 the number of pounds (1– 5) greater than the 44 419.08 372.08 293.97 99 629.75 582.75 465.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 424.77 377.77 298.99 100 630.00 583.00 466.00 45 more than 5 pounds, the corresponding FedEx 46 429.05 382.05 303.98 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 434.74 387.74 312.27 * Based on the package weight, the 47 ® ® FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 439.95 392.95 313.11 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 444.24 397.24 316.77 Additional per-pound Any fraction of a pound is rounded up to 50 449.95 402.95 320.90 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 452.43 405.43 332.93 FedEx® 10kg Box 1–22 lbs. $ 133.41 $ 6.06 service fees may apply for various clearance ® services, depending on commodity and 52 459.47 412.47 335.35 FedEx 25kg Box 1–56 lbs. 207.69 3.71 country; see pp. 116–117 for details.

67 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Express International Package Rates to Canada (Zone B): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to remote areas FedEx® International International International International International International of Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • New Brunswick up to 8 oz. $ 90.75 $ 43.75 ** 53 lbs. $ 508.20 $ 461.20 $ 377.65 • Newfoundland FedEx® 1 lb. 120.25 73.25 * 54 512.08 465.08 381.34 • Northwest Territories Pak 2 lbs. 127.00 80.00 * 55 516.54 469.54 385.63 • Nova Scotia 1 lb. $ 134.68 $ 87.68 $ 79.77 56 521.00 474.00 389.92 • Prince Edward Island 2 lbs. 143.14 96.14 87.93 57 525.46 478.46 394.21 • Saskatchewan 3 151.66 104.66 95.25 58 529.92 482.92 398.50 • Yukon 4 162.13 115.13 102.87 59 533.95 486.95 406.50 5 185.71 138.71 119.05 60 540.70 493.70 417.74 6 191.73 144.73 122.05 61 542.88 495.88 418.89 7 196.03 149.03 126.77 62 549.73 502.73 425.36 8 196.47 149.47 131.04 63 552.31 505.31 429.35 9 196.72 149.72 137.06 64 557.34 510.34 429.76 10 196.97 149.97 141.68 65 561.22 514.22 430.22 11 197.22 150.22 143.16 66 565.45 518.45 433.95 12 199.40 152.40 144.07 67 570.69 523.69 441.13 13 243.00 196.00 162.02 68 574.47 527.47 441.86 14 253.22 206.22 167.08 69 580.12 533.12 449.23 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 260.16 213.16 175.85 70 582.57 535.57 449.98 16 267.11 220.11 179.82 71 584.70 537.70 457.41 17 273.57 226.57 180.25 72 586.87 539.87 458.17 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 274.22 227.22 184.76 73 596.91 549.91 468.17 19 277.08 230.08 189.31 74 600.19 553.19 469.18 20 277.37 230.37 193.83 75 605.29 558.29 469.77 21 277.62 230.62 218.11 76 608.73 561.73 481.03 22 277.87 230.87 222.57 77 612.52 565.52 482.17 23 278.12 231.12 224.68 78 616.06 569.06 482.50 24 278.37 231.37 224.97 79 619.59 572.59 482.75 25 281.39 234.39 230.59 80 623.14 576.14 483.00 26 341.79 294.79 243.71 81 626.67 579.67 483.25 27 360.83 313.83 255.41 82 630.20 583.20 483.50 28 365.03 318.03 257.31 83 633.74 586.74 483.75 29 368.93 321.93 258.12 84 637.26 590.26 484.00 30 369.61 322.61 267.83 85 640.82 593.82 484.25 31 383.21 336.21 268.82 86 644.37 597.37 484.50 32 388.81 341.81 279.56 87 647.87 600.87 484.75 33 395.58 348.58 284.60 88 651.43 604.43 485.00 34 401.22 354.22 285.12 89 654.95 607.95 485.25 35 406.86 359.86 289.74 90 658.50 611.50 485.50 36 407.46 360.46 294.87 91 662.04 615.04 485.75 37 419.25 372.25 300.46 92 665.56 618.56 486.00 38 424.32 377.32 306.04 93 669.11 622.11 486.25 39 429.38 382.38 311.62 94 672.63 625.63 486.50 40 434.45 387.45 320.06 95 676.19 629.19 486.75 41 439.57 392.57 320.93 96 677.00 630.00 487.00 1 42 445.73 398.73 325.57 97 677.25 630.25 487.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 454.15 407.15 331.60 98 677.50 630.50 487.50 the number of pounds (1– 5) greater than the 44 460.38 413.38 336.24 99 677.75 630.75 487.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 465.43 418.43 340.91 100 678.00 631.00 488.00 45 more than 5 pounds, the corresponding FedEx 46 474.45 427.45 345.11 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 478.96 431.96 350.21 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 486.96 439.96 358.26 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 491.23 444.23 359.08 Additional per-pound Any fraction of a pound is rounded up to 50 496.47 449.47 363.73 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 499.82 452.82 375.57 FedEx® 10kg Box 1–22 lbs. $ 152.65 $ 6.94 service fees may apply for various clearance ® services, depending on commodity and 52 505.04 458.04 376.76 FedEx 25kg Box 1–56 lbs. 234.64 4.19 country; see pp. 116–117 for details.

68 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Mexico (Zone C): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 92.25 $ 45.25 ** 53 lbs. $ 519.87 $ 472.87 $ 305.70 FedEx® 1 lb. 112.00 65.00 * 54 524.59 477.59 306.12 Pak 2 lbs. 115.75 68.75 * 55 529.34 482.34 309.30 1 lb. $ 127.19 $ 80.19 $ 73.64 56 534.09 487.09 312.48 2 lbs. 137.53 90.53 80.92 57 538.84 491.84 315.66 3 147.70 100.70 91.36 58 543.59 496.59 318.84 4 159.12 112.12 92.58 59 544.16 497.16 319.16 5 174.79 127.79 108.31 60 553.16 506.16 319.51 6 189.55 142.55 118.06 61 554.06 507.06 323.33 7 198.83 151.83 127.50 62 554.39 507.39 332.13 8 213.74 166.74 140.28 63 554.66 507.66 333.01 9 215.24 168.24 141.56 64 555.11 508.11 333.33 10 215.49 168.49 142.08 65 564.09 517.09 336.18 11 215.74 168.74 152.46 66 564.99 517.99 339.02 12 217.35 170.35 159.07 67 582.58 535.58 341.86 13 249.43 202.43 163.13 68 591.68 544.68 344.70 14 271.09 224.09 163.56 69 592.59 545.59 349.85 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 290.39 243.39 168.92 70 599.79 552.79 350.37 16 292.33 245.33 174.27 71 600.51 553.51 355.56 17 292.58 245.58 179.65 72 600.76 553.76 356.09 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 292.83 245.83 185.00 73 602.26 555.26 358.91 19 293.08 246.08 199.64 74 606.23 559.23 361.75 20 293.33 246.33 205.31 75 610.70 563.70 366.92 21 293.58 246.58 212.54 76 617.88 570.88 367.45 22 293.83 246.83 213.27 77 618.61 571.61 370.28 23 294.08 247.08 213.91 78 622.11 575.11 373.13 24 294.33 247.33 226.63 79 622.46 575.46 387.61 25 296.46 249.46 233.83 80 623.60 576.60 389.07 26 339.06 292.06 234.55 81 646.20 599.20 389.33 27 373.43 326.43 234.91 82 649.76 602.76 389.61 28 389.65 342.65 241.52 83 652.85 605.85 389.92 29 391.28 344.28 250.02 84 655.93 608.93 390.18 30 391.67 344.67 250.88 85 656.31 609.31 395.33 31 392.09 345.09 254.78 86 656.69 609.69 411.86 32 400.41 353.41 256.33 87 657.06 610.06 419.25 33 414.63 367.63 257.91 88 657.73 610.73 421.53 34 416.06 369.06 263.63 89 670.92 623.92 421.80 35 416.33 369.33 264.23 90 674.48 627.48 422.08 36 416.59 369.59 265.82 91 679.25 632.25 422.35 37 416.84 369.84 270.74 92 684.01 637.01 422.63 38 417.80 370.80 271.24 93 686.84 639.84 422.88 39 426.04 379.04 274.05 94 687.13 640.13 423.26 40 426.87 379.87 274.39 95 690.10 643.10 430.74 41 430.74 383.74 275.33 96 695.42 648.42 431.49 1 42 447.21 400.21 276.26 97 697.25 650.25 432.30 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 460.81 413.81 279.86 98 697.50 650.50 432.55 the number of pounds (1– 5) greater than the 44 462.44 415.44 280.23 99 697.75 650.75 434.62 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 463.32 416.32 282.71 100 698.00 651.00 476.00 45 more than 5 pounds, the corresponding FedEx 46 480.86 433.86 287.60 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 487.98 440.98 294.06 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 493.71 446.71 294.71 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 494.31 447.31 298.73 Additional per-pound Any fraction of a pound is rounded up to 50 500.72 453.72 299.14 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 501.37 454.37 301.13 FedEx® 10kg Box 1–22 lbs. $ 170.60 $ 7.75 service fees may apply for various clearance ® services, depending on commodity and 52 506.32 459.32 303.41 FedEx 25kg Box 1–56 lbs. 249.71 4.46 country; see pp. 116–117 for details.

69 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone D: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 105.50 $ 58.50 ** 53 lbs. $ 736.47 $ 689.47 $ 513.41 • England (U.K.) FedEx® 1 lb. 126.00 79.00 * 54 747.37 700.37 514.58 • France Pak 2 lbs. 129.75 82.75 * 55 758.31 711.31 526.17 • Germany 1 lb. $ 145.52 $ 98.52 $ 86.97 56 769.25 722.25 537.75 • Ireland, Northern (U.K.) 2 lbs. 159.40 112.40 104.53 57 780.19 733.19 549.33 • Ireland, Republic of 3 177.59 130.59 120.26 58 791.13 744.13 560.91 • Italy 4 198.75 151.75 134.77 59 800.37 753.37 570.68 • Luxembourg 5 224.05 177.05 157.18 60 815.69 768.69 571.66 • Monaco 6 234.41 187.41 170.23 61 821.72 774.72 571.91 • Netherlands (Holland) 7 245.19 198.19 179.17 62 837.93 790.93 572.16 • San Marino 8 253.89 206.89 180.07 63 841.94 794.94 572.41 • Scotland (U.K.) 9 254.77 207.77 188.72 64 858.66 811.66 572.66 • Vatican City 10 255.02 208.02 189.59 65 862.13 815.13 572.91 • Wales (U.K.) 11 255.27 208.27 203.10 66 879.41 832.41 573.16 12 257.13 210.13 204.46 67 882.39 835.39 573.92 Not all services are available 13 294.20 247.20 215.42 68 900.74 853.74 588.95 to all countries. See pp. 24–26 14 320.27 273.27 226.29 69 902.59 855.59 590.46 for the services available to your Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 329.68 282.68 232.23 70 920.96 873.96 612.60 destination country. 16 339.60 292.60 258.43 71 922.80 875.80 614.82 17 347.88 300.88 261.05 72 939.69 892.69 637.78 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 348.74 301.74 261.45 73 941.39 894.39 640.08 19 351.93 304.93 262.31 74 959.74 912.74 640.42 20 352.25 305.25 270.46 75 961.59 914.59 640.72 21 352.50 305.50 289.93 76 962.56 915.56 641.15 22 352.75 305.75 292.98 77 981.83 934.83 641.40 23 353.00 306.00 296.32 78 991.66 944.66 641.65 24 353.25 306.25 296.66 79 996.83 949.83 642.46 25 357.64 310.64 300.49 80 1,002.01 955.01 658.54 26 445.44 398.44 377.09 81 1,022.25 975.25 661.03 27 477.55 430.55 384.79 82 1,034.18 987.18 661.28 28 488.21 441.21 385.56 83 1,035.39 988.39 661.53 29 496.43 449.43 392.51 84 1,051.73 1,004.73 661.78 30 506.00 459.00 393.21 85 1,053.37 1,006.37 662.03 31 515.70 468.70 395.79 86 1,067.22 1,020.22 662.86 32 517.22 470.22 396.05 87 1,068.61 1,021.61 679.36 33 547.34 500.34 396.30 88 1,087.04 1,040.04 681.01 34 550.36 503.36 396.55 89 1,088.89 1,041.89 681.33 35 570.65 523.65 396.81 90 1,094.34 1,047.34 681.83 36 580.04 533.04 402.01 91 1,104.18 1,057.18 691.68 37 580.98 533.98 413.31 92 1,108.66 1,061.66 696.43 38 582.37 535.37 429.87 93 1,120.04 1,073.04 697.76 39 610.17 563.17 451.02 94 1,130.87 1,083.87 698.01 40 619.06 572.06 453.14 95 1,139.71 1,092.71 698.26 41 628.94 581.94 453.43 96 1,149.17 1,102.17 698.51 1 42 636.35 589.35 455.09 97 1,155.83 1,108.83 698.76 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 648.22 601.22 474.09 98 1,156.50 1,109.50 699.01 the number of pounds (1– 5) greater than the 44 656.12 609.12 475.99 99 1,156.75 1,109.75 700.06 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 665.49 618.49 476.24 100 1,157.00 1,110.00 721.00 45 more than 5 pounds, the corresponding FedEx 46 675.41 628.41 477.29 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 686.25 639.25 498.29 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 695.65 648.65 500.39 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 705.02 658.02 500.64 Additional per-pound Any fraction of a pound is rounded up to 50 705.99 658.99 500.89 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 724.47 677.47 501.14 FedEx® 10kg Box 1–22 lbs. $ 210.38 $ 9.56 service fees may apply for various clearance ® services, depending on commodity and 52 732.69 685.69 501.73 FedEx 25kg Box 1–56 lbs. 310.89 5.55 country; see pp. 116–117 for details.

70 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone E: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Bulgaria Envelope Priority® Economy® Weight Priority® Economy® • Czech Republic up to 8 oz. $ 120.00 ** 53 lbs. $ 1,301.09 $ 1,128.06 • Estonia FedEx® 1 lb. 137.50 * 54 1,303.33 1,132.24 • Gibraltar Pak 2 lbs. 162.75 * 55 1,347.48 1,147.45 • Hungary 1 lb. $ 159.56 $ 104.33 56 1,391.63 1,162.66 • Latvia 2 lbs. 184.02 134.43 57 1,435.78 1,177.87 • Lithuania 3 224.18 157.62 58 1,479.93 1,193.08 • Poland 4 260.46 197.05 59 1,484.35 1,194.63 • Romania 5 289.04 221.52 60 1,489.41 1,194.91 • Russia 6 306.26 252.27 61 1,490.27 1,195.16 • Slovak Republic 7 329.37 280.06 62 1,507.37 1,195.48 • Slovenia 8 344.92 284.04 63 1,509.08 1,195.77 • South Africa 9 346.48 326.21 64 1,514.73 1,197.25 10 346.73 334.56 65 1,515.32 1,226.77 11 346.98 344.66 66 1,515.57 1,229.73 12 350.60 345.80 67 1,515.83 1,230.03 13 422.91 368.59 68 1,516.14 1,230.30 14 465.50 401.72 69 1,516.40 1,230.55 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 504.65 449.29 70 1,520.00 1,230.84 16 557.23 468.29 71 1,591.84 1,231.10 17 562.50 477.50 72 1,599.03 1,231.37 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 579.63 507.01 73 1,599.76 1,231.86 19 629.61 515.51 74 1,614.17 1,232.13 20 634.62 544.94 75 1,661.85 1,232.38 21 635.15 601.82 76 1,666.62 1,232.63 22 635.40 607.51 77 1,672.96 1,232.93 23 635.65 609.87 78 1,675.42 1,233.20 24 636.18 628.39 79 1,724.55 1,236.16 25 646.62 631.10 80 1,729.47 1,295.19 26 758.79 685.26 81 1,729.97 1,301.10 27 874.26 702.62 82 1,730.22 1,302.85 28 888.66 718.78 83 1,731.79 1,337.79 29 937.28 782.61 84 1,763.09 1,348.87 30 942.15 789.00 85 1,778.93 1,355.20 31 942.64 789.64 86 1,783.45 1,355.84 32 945.27 789.89 87 1,873.82 1,360.00 33 986.28 790.14 88 1,882.86 1,360.43 34 1,028.84 790.39 89 1,883.77 1,368.84 35 1,033.10 790.65 90 1,884.02 1,369.69 36 1,033.88 790.90 91 1,884.27 1,371.13 37 1,034.13 792.61 92 1,884.52 1,371.38 38 1,034.38 826.60 93 1,884.90 1,371.63 39 1,034.63 871.64 94 1,892.35 1,371.88 40 1,034.88 904.69 95 2,040.55 1,372.13 41 1,035.13 908.00 96 2,055.38 1,372.38 42 1,038.66 974.11 97 2,087.94 1,372.63 43 1,109.09 980.73 98 2,175.11 1,372.88 44 1,116.14 981.40 99 2,183.83 1,376.37 45 1,119.02 981.65 100 2,218.00 1,446.00 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 1,176.51 983.80 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 1,228.17 1,026.72 exceed the weight limit by more than 5 pounds, the corresponding 48 1,286.68 1,078.01 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 1,292.54 1,083.15 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 1,296.61 1,084.13 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 1 51 1,300.42 1,084.38 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 350.85 $ 15.95 pound. Ancillary clearance service fees may apply for various 52 1,300.81 1,086.46 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 646.87 11.55 see pp. 116–117 for details.

71 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone F: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Hong Kong Envelope First® Priority® Economy® Weight First® Priority® Economy® • Singapore up to 8 oz. $ 102.50 $ 55.50 ** 53 lbs. $ 714.83 $ 667.83 $ 567.31 • Taiwan FedEx® 1 lb. 120.50 73.50 * 54 725.34 678.34 567.74 Pak 2 lbs. 126.50 79.50 * 55 735.92 688.92 574.69 Not all services are available 1 lb. $ 137.27 $ 90.27 $ 84.04 56 746.50 699.50 581.64 to all countries. See pp. 24–26 2 lbs. 149.36 102.36 97.74 57 757.08 710.08 588.59 for the services available to your 3 169.29 122.29 112.67 58 767.66 720.66 595.54 destination country. 4 188.77 141.77 126.32 59 776.75 729.75 612.54 5 219.02 172.02 149.64 60 795.51 748.51 616.64 6 228.81 181.81 161.44 61 797.41 750.41 636.74 7 239.86 192.86 174.40 62 815.13 768.13 640.59 8 250.54 203.54 180.48 63 816.93 769.93 646.55 9 251.61 204.61 188.20 64 834.74 787.74 652.30 10 251.86 204.86 190.46 65 836.55 789.55 658.06 11 252.11 205.11 198.48 66 854.34 807.34 663.81 12 254.72 207.72 200.36 67 856.14 809.14 669.58 13 306.92 259.92 223.02 68 873.92 826.92 675.34 14 322.58 275.58 225.29 69 875.72 828.72 681.08 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 332.56 285.56 239.80 70 893.49 846.49 686.83 16 343.07 296.07 241.26 71 895.28 848.28 692.61 17 353.09 306.09 254.69 72 899.61 852.61 698.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 355.81 308.81 256.05 73 913.29 866.29 704.12 19 356.09 309.09 269.89 74 931.10 884.10 709.87 20 356.34 309.34 279.37 75 932.89 885.89 715.63 21 356.59 309.59 302.73 76 950.66 903.66 721.38 22 356.84 309.84 306.99 77 952.45 905.45 727.13 23 357.09 310.09 307.42 78 970.26 923.26 732.88 24 357.34 310.34 307.67 79 972.05 925.05 738.66 25 361.89 314.89 310.13 80 989.83 942.83 744.40 26 452.78 405.78 359.28 81 991.64 944.64 750.17 27 477.20 430.20 381.10 82 992.09 945.09 755.91 28 486.97 439.97 383.34 83 992.55 945.55 761.69 29 487.96 440.96 396.70 84 993.96 946.96 767.43 30 489.49 442.49 404.98 85 1,021.80 974.80 773.19 31 506.82 459.82 413.07 86 1,035.26 988.26 778.94 32 532.73 485.73 421.19 87 1,036.63 989.63 784.71 33 542.28 495.28 429.31 88 1,054.39 1,007.39 790.45 34 550.35 503.35 443.62 89 1,056.20 1,009.20 796.20 35 551.16 504.16 451.87 90 1,069.63 1,022.63 801.96 36 552.66 505.66 459.61 91 1,071.01 1,024.01 807.73 37 582.52 535.52 460.59 92 1,084.94 1,037.94 813.48 38 591.87 544.87 479.69 93 1,086.35 1,039.35 819.23 39 602.10 555.10 481.62 94 1,103.58 1,056.58 824.99 40 610.57 563.57 482.34 95 1,105.32 1,058.32 830.73 41 620.06 573.06 494.85 96 1,124.14 1,077.14 836.51 1 42 629.10 582.10 496.14 97 1,126.04 1,079.04 842.26 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 638.62 591.62 508.65 98 1,135.46 1,088.46 845.43 the number of pounds (1– 5) greater than the 44 647.61 600.61 509.91 99 1,136.41 1,089.41 845.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 657.15 610.15 527.93 100 1,146.00 1,099.00 846.00 45 more than 5 pounds, the corresponding FedEx 46 663.50 616.50 529.76 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 673.56 626.56 535.86 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 683.07 636.07 538.85 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 693.13 646.13 540.72 Additional per-pound Any fraction of a pound is rounded up to 50 702.28 655.28 543.35 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 703.21 656.21 551.27 FedEx® 10kg Box 1–22 lbs. $ 207.97 $ 9.45 service fees may apply for various clearance ® services, depending on commodity and 52 713.77 666.77 565.82 FedEx 25kg Box 1–56 lbs. 315.14 5.63 country; see pp. 116–117 for details.

72 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone G: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 102.00 $ 55.00 ** 53 lbs. $ 716.79 $ 669.79 $ 562.68 FedEx® 1 lb. 120.75 73.75 * 54 717.47 670.47 567.46 Not all services are available Pak 2 lbs. 126.75 79.75 * 55 730.53 683.53 574.67 to all countries. See pp. 24–26 1 lb. $ 139.21 $ 92.21 $ 84.35 56 743.59 696.59 581.88 for the services available to your 2 lbs. 154.72 107.72 100.09 57 756.65 709.65 589.09 destination country. 3 170.80 123.80 113.42 58 769.71 722.71 596.30 4 187.77 140.77 127.89 59 778.89 731.89 609.51 5 227.87 180.87 150.68 60 797.71 750.71 613.97 6 236.44 189.44 162.56 61 799.63 752.63 618.67 7 249.60 202.60 172.56 62 817.41 770.41 623.39 8 250.92 203.92 174.01 63 819.23 772.23 628.10 9 251.17 204.17 190.71 64 837.09 790.09 632.81 10 251.42 204.42 192.38 65 838.88 791.88 637.50 11 251.67 204.67 192.66 66 841.65 794.65 642.21 12 253.79 206.79 195.22 67 843.26 796.26 646.91 13 296.19 249.19 230.44 68 874.97 827.97 651.59 14 313.30 266.30 238.33 69 878.16 831.16 656.31 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 328.05 281.05 239.12 70 896.00 849.00 661.02 16 343.96 296.96 241.32 71 897.79 850.79 665.73 17 345.57 298.57 242.40 72 899.66 852.66 670.42 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 345.83 298.83 263.58 73 900.08 853.08 675.13 19 347.69 300.69 274.57 74 901.77 854.77 679.83 20 347.94 300.94 275.68 75 935.48 888.48 684.56 21 348.19 301.19 294.74 76 953.33 906.33 689.26 22 348.44 301.44 296.65 77 955.12 908.12 693.94 23 348.69 301.69 297.74 78 972.96 925.96 698.65 24 348.94 301.94 298.20 79 974.75 927.75 703.35 25 352.76 305.76 299.78 80 983.53 936.53 708.06 26 429.16 382.16 331.27 81 992.43 945.43 712.75 27 474.46 427.46 350.64 82 1,001.34 954.34 717.47 28 478.99 431.99 352.59 83 1,010.24 963.24 722.18 29 486.08 439.08 382.04 84 1,019.15 972.15 726.88 30 501.61 454.61 385.01 85 1,020.05 973.05 731.59 31 520.37 473.37 392.72 86 1,036.96 989.96 736.27 32 522.25 475.25 418.15 87 1,045.85 998.85 740.99 33 543.76 496.76 420.71 88 1,054.77 1,007.77 745.70 34 545.93 498.93 421.10 89 1,063.68 1,016.68 750.41 35 547.27 500.27 422.89 90 1,072.57 1,025.57 755.09 36 574.03 527.03 458.27 91 1,081.48 1,034.48 759.79 37 584.11 537.11 461.82 92 1,090.38 1,043.38 764.51 38 593.65 546.65 469.81 93 1,099.29 1,052.29 769.21 39 603.71 556.71 476.28 94 1,108.19 1,061.19 773.93 40 604.72 557.72 477.94 95 1,117.10 1,070.10 778.62 41 605.99 558.99 510.86 96 1,126.00 1,079.00 783.33 1 42 630.82 583.82 514.16 97 1,134.92 1,087.92 784.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 640.36 593.36 514.58 98 1,143.82 1,096.82 784.50 the number of pounds (1– 5) greater than the 44 649.37 602.37 518.55 99 1,152.72 1,105.72 784.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 658.95 611.95 522.48 100 1,157.00 1,110.00 785.00 45 more than 5 pounds, the corresponding FedEx 46 665.30 618.30 529.56 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 675.38 628.38 530.28 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 676.41 629.41 530.76 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 695.03 648.03 531.13 Additional per-pound Any fraction of a pound is rounded up to 50 704.20 657.20 532.05 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 705.14 658.14 550.21 FedEx® 10kg Box 1–22 lbs. $ 207.04 $ 9.41 service fees may apply for various clearance ® services, depending on commodity and 52 715.73 668.73 552.03 FedEx 25kg Box 1–56 lbs. 306.01 5.46 country; see pp. 116–117 for details.

73 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone H: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 110.75 $ 63.75 ** 53 lbs. $ 845.24 $ 798.24 $ 702.34 • Azores (Portugal) FedEx® 1 lb. 136.25 89.25 * 54 858.47 811.47 704.70 • Denmark Pak 2 lbs. 138.00 91.00 * 55 862.54 815.54 704.97 • Faroe Islands 1 lb. $ 162.18 $ 115.18 $ 99.04 56 866.61 819.61 705.24 • Finland 2 lbs. 183.05 136.05 114.43 57 870.68 823.68 705.51 • Greece 3 198.67 151.67 128.75 58 874.75 827.75 705.78 • Greenland 4 216.69 169.69 141.19 59 894.79 847.79 710.26 • Iceland 5 230.89 183.89 168.57 60 940.89 893.89 710.71 • Liechtenstein 6 244.00 197.00 179.15 61 945.50 898.50 712.27 • Madeira (Portugal) 7 261.96 214.96 191.97 62 948.48 901.48 743.42 • Malta 8 285.29 238.29 209.02 63 952.18 905.18 746.54 • Norway 9 287.67 240.67 214.34 64 952.55 905.55 747.69 • Portugal 10 287.92 240.92 234.02 65 953.82 906.82 770.59 • Spain 11 288.17 241.17 236.21 66 979.22 932.22 772.88 • Sweden 12 290.05 243.05 241.24 67 981.76 934.76 773.13 • Switzerland 13 327.65 280.65 246.93 68 1,003.51 956.51 773.41 14 356.94 309.94 271.23 69 1,014.80 967.80 773.66 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 375.98 328.98 273.66 70 1,017.12 970.12 773.95 to all countries. See pp. 24–26 for the services available to your 16 389.93 342.93 287.36 71 1,063.47 1,016.47 775.94 destination country. 17 391.33 344.33 294.21 72 1,068.12 1,021.12 777.52 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 400.53 353.53 311.11 73 1,069.76 1,022.76 781.30 19 401.71 354.71 312.80 74 1,102.56 1,055.56 785.08 20 401.96 354.96 314.48 75 1,105.85 1,058.85 785.46 21 402.21 355.21 348.00 76 1,106.18 1,059.18 787.24 22 402.46 355.46 351.36 77 1,106.44 1,059.44 822.64 23 402.71 355.71 351.70 78 1,109.70 1,062.70 826.18 24 403.00 356.00 351.95 79 1,174.59 1,127.59 826.54 25 408.80 361.80 356.24 80 1,185.50 1,138.50 826.81 26 524.80 477.80 442.04 81 1,186.60 1,139.60 827.06 27 538.40 491.40 451.16 82 1,187.79 1,140.79 827.34 28 547.92 500.92 452.34 83 1,210.89 1,163.89 827.59 29 559.61 512.61 475.82 84 1,213.20 1,166.20 827.88 30 570.27 523.27 481.41 85 1,217.26 1,170.26 828.14 31 600.00 553.00 482.64 86 1,251.26 1,204.26 828.41 32 602.98 555.98 507.10 87 1,254.66 1,207.66 828.66 33 606.25 559.25 519.66 88 1,255.00 1,208.00 828.95 34 606.58 559.58 520.92 89 1,256.80 1,209.80 829.21 35 606.85 559.85 521.19 90 1,292.74 1,245.74 829.46 36 607.12 560.12 521.54 91 1,296.34 1,249.34 829.71 37 609.31 562.31 528.54 92 1,312.33 1,265.33 829.96 38 652.94 605.94 547.16 93 1,313.95 1,266.95 830.21 39 660.75 613.75 549.03 94 1,341.98 1,294.98 830.46 40 663.82 616.82 586.13 95 1,356.75 1,309.75 830.82 41 664.13 617.13 589.84 96 1,371.49 1,324.49 831.09 1 42 667.52 620.52 590.61 97 1,386.25 1,339.25 831.34 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 735.14 688.14 606.00 98 1,399.43 1,352.43 831.62 the number of pounds (1– 5) greater than the 44 741.92 694.92 607.54 99 1,400.75 1,353.75 832.64 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 763.34 716.34 608.63 100 1,401.00 1,354.00 853.00 45 more than 5 pounds, the corresponding FedEx 46 765.49 718.49 630.43 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 776.14 729.14 632.64 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 797.70 750.70 672.02 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 799.86 752.86 675.96 Additional per-pound Any fraction of a pound is rounded up to 50 800.84 753.84 677.36 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 820.36 773.36 677.62 FedEx® 10kg Box 1–22 lbs. $ 243.30 $ 11.06 service fees may apply for various clearance ® services, depending on commodity and 52 842.97 795.97 678.80 FedEx 25kg Box 1–56 lbs. 362.05 6.47 country; see pp. 116–117 for details.

74 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone I: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Anguilla Envelope Priority® Economy® Weight Priority® Economy® • Antigua up to 8 oz. $ 51.75 ** 53 lbs. $ 562.05 $ 435.37 • Aruba FedEx® 1 lb. 69.25 * 54 562.67 440.20 • Bahamas Pak 2 lbs. 76.50 * 55 574.20 445.07 • Barbados 1 lb. $ 91.38 $ 77.59 56 585.73 449.94 • Barbuda 2 lbs. 95.87 95.30 57 597.26 454.81 • Bermuda 3 108.95 105.89 58 608.79 459.68 • Bonaire 4 124.18 114.59 59 609.95 463.91 • British Virgin Islands 5 140.06 121.27 60 610.26 468.19 • Cayman Islands 6 152.09 135.51 61 612.03 473.25 • Curaçao 7 162.84 145.03 62 647.00 478.31 • Dominica 8 172.45 148.55 63 650.51 486.81 • Dominican Republic 9 173.42 155.92 64 650.87 493.62 • Grenada 10 173.78 163.55 65 651.17 494.31 • Guadeloupe 11 180.86 170.51 66 653.31 499.03 • Haiti 12 186.89 177.13 67 695.99 504.07 • Jamaica 13 197.44 183.03 68 700.28 509.11 • Martinique 14 205.22 188.34 69 700.71 514.20 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 228.90 195.26 70 701.02 519.26 • Saba • St. Barthelemy 16 243.50 203.92 71 703.19 529.02 • St. Croix (U.S. Virgin Islands) 17 245.16 210.91 72 730.27 530.01 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 246.06 219.38 73 732.98 534.44 • St. John (U.S. Virgin Islands) 19 263.92 226.76 74 733.29 539.48 • St. Kitts and Nevis 20 273.73 234.09 75 735.89 544.55 • St. Lucia 21 276.83 248.68 76 786.89 549.61 • St. Maarten/St. Martin 22 277.17 256.23 77 791.99 554.69 • St. Thomas (U.S. Virgin Islands) 23 277.47 263.75 78 792.50 558.88 • St. Vincent 277.79 271.35 79 792.75 563.01 24 • Trinidad and Tobago 25 279.43 273.50 80 797.45 567.12 • Turks and Caicos Islands 26 312.07 286.50 81 797.92 571.24 • U.S. Virgin Islands 27 318.42 294.04 82 798.22 582.13 28 319.06 299.53 83 800.93 583.22 29 319.48 307.10 84 855.11 583.60 30 327.42 313.25 85 860.55 591.08 31 339.02 319.44 86 861.10 591.84 32 353.93 325.09 87 861.41 599.34 33 361.57 331.18 88 861.66 600.09 34 374.86 336.44 89 861.91 604.20 35 376.47 342.53 90 863.39 614.76 36 408.37 347.81 91 892.89 615.82 37 431.13 353.07 92 895.84 616.57 38 433.43 359.16 93 896.14 620.69 39 442.31 365.55 94 896.78 634.76 40 443.20 371.94 95 909.41 636.17 41 451.73 376.86 96 911.41 636.42 42 453.63 380.65 97 951.28 637.16 43 454.07 385.92 98 955.28 641.39 44 462.67 390.77 99 959.53 645.42 45 463.98 395.62 100 1,042.00 689.00 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 489.91 401.29 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 492.53 416.00 exceed the weight limit by more than 5 pounds, the corresponding 48 493.48 417.48 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 512.29 417.82 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 514.18 421.57 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 1 51 550.70 426.24 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 187.14 $ 8.51 pound. Ancillary clearance service fees may apply for various 52 556.19 434.52 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 279.68 4.99 see pp. 116–117 for details.

75 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone J: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 114.75 $ 67.75 ** 53 lbs. $ 1,015.81 $ 968.81 $ 821.58 • Indonesia FedEx® 1 lb. 138.50 91.50 * 54 1,027.93 980.93 829.32 • Macau Pak 2 lbs. 145.50 98.50 * 55 1,046.52 999.52 840.07 • Malaysia 1 lb. $ 151.62 $ 104.62 $ 98.05 56 1,065.11 1,018.11 850.82 • New Zealand 2 lbs. 176.03 129.03 121.56 57 1,083.70 1,036.70 861.58 • Philippines 3 195.20 148.20 135.95 58 1,102.29 1,055.29 872.33 • Thailand 4 217.23 170.23 149.86 59 1,116.02 1,069.02 873.42 • Vietnam 5 238.98 191.98 172.15 60 1,152.64 1,105.64 874.12 6 257.11 210.11 185.82 61 1,177.25 1,130.25 888.02 Not all services are available 7 275.70 228.70 204.44 62 1,183.30 1,136.30 889.42 to all countries. See pp. 24–26 8 293.31 246.31 220.58 63 1,186.01 1,139.01 892.39 for the services available to your 9 299.56 252.56 237.90 64 1,238.79 1,191.79 895.46 destination country. 10 300.19 253.19 240.55 65 1,247.47 1,200.47 898.56 11 300.44 253.44 241.02 66 1,248.35 1,201.35 901.66 12 303.47 256.47 245.37 67 1,256.10 1,209.10 904.77 13 364.06 317.06 299.15 68 1,283.50 1,236.50 907.88 14 411.08 364.08 313.04 69 1,286.25 1,239.25 910.98 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 428.96 381.96 326.38 70 1,327.53 1,280.53 914.09 16 444.26 397.26 347.47 71 1,339.90 1,292.90 917.19 17 459.01 412.01 355.84 72 1,351.93 1,304.93 920.29 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 461.40 414.40 358.67 73 1,370.70 1,323.70 923.39 19 461.65 414.65 378.65 74 1,376.89 1,329.89 926.49 20 461.90 414.90 385.32 75 1,377.52 1,330.52 929.60 21 462.15 415.15 407.72 76 1,378.91 1,331.91 932.70 22 462.40 415.40 409.96 77 1,406.61 1,359.61 935.81 23 462.65 415.65 410.24 78 1,409.38 1,362.38 938.90 24 462.96 415.96 410.70 79 1,409.66 1,362.66 942.00 25 469.16 422.16 419.79 80 1,409.91 1,362.91 945.12 26 593.16 546.16 500.37 81 1,410.16 1,363.16 948.23 27 622.93 575.93 508.43 82 1,415.16 1,368.16 951.32 28 625.91 578.91 528.72 83 1,419.20 1,372.20 954.42 29 641.92 594.92 554.42 84 1,498.90 1,451.90 957.54 30 644.29 597.29 566.41 85 1,511.32 1,464.32 960.63 31 691.52 644.52 586.75 86 1,523.77 1,476.77 963.73 32 707.14 660.14 588.82 87 1,536.21 1,489.21 966.84 33 722.30 675.30 599.17 88 1,548.62 1,501.62 969.95 34 736.88 689.88 610.61 89 1,561.07 1,514.07 973.04 35 752.00 705.00 627.00 90 1,573.48 1,526.48 976.13 36 753.52 706.52 645.32 91 1,585.92 1,538.92 979.24 37 782.23 735.23 647.16 92 1,598.36 1,551.36 982.34 38 811.32 764.32 668.52 93 1,610.78 1,563.78 985.44 39 825.12 778.12 687.28 94 1,623.22 1,576.22 988.55 40 826.50 779.50 689.77 95 1,632.11 1,585.11 991.66 41 841.57 794.57 707.27 96 1,633.00 1,586.00 994.76 1 42 856.71 809.71 709.03 97 1,633.25 1,586.25 997.87 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 871.84 824.84 732.09 98 1,633.50 1,586.50 1,000.97 the number of pounds (1– 5) greater than the 44 886.95 839.95 742.11 99 1,633.75 1,586.75 1,001.28 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 902.06 855.06 756.54 100 1,634.00 1,587.00 1,004.00 45 more than 5 pounds, the corresponding FedEx 46 929.54 882.54 757.99 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 932.31 885.31 758.51 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 947.43 900.43 768.32 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 961.97 914.97 791.70 Additional per-pound Any fraction of a pound is rounded up to 50 975.95 928.95 794.04 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 977.69 930.69 803.27 FedEx® 10kg Box 1–22 lbs. $ 256.72 $ 11.67 service fees may apply for various clearance ® services, depending on commodity and 52 1,012.32 965.32 812.46 FedEx 25kg Box 1–56 lbs. 422.41 7.54 country; see pp. 116–117 for details.

76 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone K: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Bahrain Envelope Priority® Economy® Weight Priority® Economy® • Brunei up to 8 oz. $ 66.75 ** 53 lbs. $ 931.01 $ 750.65 • Cyprus FedEx® 1 lb. 87.75 * 54 942.66 751.45 • Egypt Pak 2 lbs. 91.75 * 55 943.83 761.16 • Israel 1 lb. $ 100.75 $ 93.15 56 945.00 770.87 • Jordan 2 lbs. 117.37 112.16 57 946.17 780.58 • Kuwait 3 136.90 123.99 58 947.34 790.29 • Lebanon 4 154.41 139.21 59 947.61 791.32 • Oman 5 183.54 156.74 60 947.87 791.96 • Palestine Autonomous 6 193.29 174.16 61 949.99 792.62 • Qatar 7 210.39 191.62 62 992.31 805.79 • Saudi Arabia 1 8 235.46 206.74 63 1,036.62 807.11 • Syria 9 241.86 220.81 64 1,041.06 809.78 • Turkey 10 242.51 225.84 65 1,048.48 816.88 • United Arab Emirates 1 11 242.76 230.04 66 1,049.23 820.62 • Yemen Arab Republic 12 244.97 233.72 67 1,049.53 821.00 13 289.09 264.01 68 1,055.28 828.09 14 331.87 285.79 69 1,121.86 831.82 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 361.85 293.65 70 1,128.52 835.58 16 376.34 331.27 71 1,129.20 839.30 17 377.79 335.73 72 1,129.46 843.06 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 388.07 345.08 73 1,131.82 846.80 19 397.41 364.31 74 1,178.88 847.18 20 398.35 370.73 75 1,275.84 854.26 21 398.60 386.03 76 1,285.54 854.99 22 398.85 387.56 77 1,286.52 867.61 23 399.10 391.64 78 1,286.79 868.88 24 399.35 397.51 79 1,288.06 869.22 25 404.30 399.75 80 1,312.66 869.61 26 503.25 444.53 81 1,315.13 876.68 27 530.08 466.44 82 1,315.40 882.34 28 543.87 494.41 83 1,315.65 884.08 29 557.59 506.89 84 1,315.97 918.79 30 571.29 508.27 85 1,318.88 926.26 31 606.91 535.59 86 1,362.03 927.01 32 610.48 538.33 87 1,373.91 927.26 33 624.48 538.61 88 1,375.10 931.04 34 625.88 538.88 89 1,376.75 941.16 35 626.61 541.43 90 1,409.57 942.18 36 640.72 557.24 91 1,412.86 942.73 37 642.14 558.85 92 1,413.19 953.43 38 667.61 572.04 93 1,413.47 957.31 39 679.62 625.10 94 1,418.35 961.21 40 680.83 630.41 95 1,443.69 961.75 41 704.79 630.95 96 1,516.49 962.00 42 707.19 632.78 97 1,523.77 962.25 43 720.42 669.33 98 1,524.50 962.50 1 Service suspended as of publication date. For updates call 752.13 672.99 99 1,524.75 962.75 44 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 790.70 673.37 100 1,525.00 963.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 816.15 680.13 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 818.71 693.49 exceed the weight limit by more than 5 pounds, the corresponding 48 865.33 715.01 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 879.30 717.17 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 880.70 719.41 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 894.39 740.68 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 245.22 $ 11.15 pound. Ancillary clearance service fees may apply for various 52 927.64 742.81 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 404.55 7.22 see pp. 116–117 for details.

77 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone L: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 134.50 $ 87.50 ** 53 lbs. $ 1,300.36 $ 1,253.36 $ 999.59 • Bolivia FedEx® 1 lb. 150.75 103.75 * 54 1,301.83 1,254.83 999.93 • Brazil Pak 2 lbs. 185.50 138.50 * 55 1,331.09 1,284.09 1,000.19 • Chile 1 lb. $ 171.69 $ 124.69 $ 116.63 56 1,360.35 1,313.35 1,000.45 • Colombia 2 lbs. 197.32 150.32 138.39 57 1,389.61 1,342.61 1,000.71 • Costa Rica 3 226.70 179.70 160.42 58 1,418.87 1,371.87 1,000.97 • Ecuador 4 251.31 204.31 186.23 59 1,421.80 1,374.80 1,001.22 • El Salvador 5 286.24 239.24 201.13 60 1,422.10 1,375.10 1,001.64 • French Guiana 6 305.92 258.92 249.83 61 1,422.35 1,375.35 1,009.92 • Guatemala 7 334.61 287.61 263.88 62 1,422.60 1,375.60 1,010.75 • Guyana 8 389.67 342.67 300.43 63 1,425.49 1,378.49 1,011.00 • Honduras 9 411.86 364.86 322.59 64 1,483.29 1,436.29 1,011.76 • Nicaragua 10 414.08 367.08 324.82 65 1,489.26 1,442.26 1,026.96 • Panama 11 414.33 367.33 349.50 66 1,516.76 1,469.76 1,028.48 • Paraguay 12 418.26 371.26 355.83 67 1,519.51 1,472.51 1,030.12 • Peru 13 496.81 449.81 398.59 68 1,534.97 1,487.97 1,035.19 • Suriname 14 528.77 481.77 429.10 69 1,536.92 1,489.92 1,035.70 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 553.81 506.81 432.17 70 1,575.88 1,528.88 1,035.95 • Venezuela 16 613.88 566.88 449.06 71 1,579.78 1,532.78 1,036.55 Not all services are available 17 619.89 572.89 473.41 72 1,580.17 1,533.17 1,039.09 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging to all countries. See pp. 24–26 18 640.11 593.11 511.56 73 1,584.22 1,537.22 1,089.79 for the services available to your 19 652.72 605.72 528.59 74 1,587.85 1,540.85 1,094.87 destination country. 20 653.99 606.99 530.30 75 1,660.38 1,613.38 1,095.38 21 654.24 607.24 542.78 76 1,668.17 1,621.17 1,095.63 22 654.52 607.52 559.45 77 1,697.10 1,650.10 1,095.88 23 654.77 607.77 581.61 78 1,700.00 1,653.00 1,098.71 24 655.09 608.09 583.83 79 1,728.90 1,681.90 1,152.21 25 661.42 614.42 585.70 80 1,731.79 1,684.79 1,157.56 26 788.02 741.02 622.96 81 1,732.08 1,685.08 1,158.10 27 800.71 753.71 632.12 82 1,736.26 1,689.26 1,158.35 28 819.96 772.96 636.01 83 1,819.86 1,772.86 1,158.60 29 885.75 838.75 668.46 84 1,840.96 1,793.96 1,158.85 30 892.33 845.33 671.72 85 1,843.07 1,796.07 1,159.10 31 894.33 847.33 729.89 86 1,845.55 1,798.55 1,159.35 32 934.17 887.17 735.71 87 1,845.80 1,798.80 1,159.60 33 964.75 917.75 742.29 88 1,846.05 1,799.05 1,159.85 34 967.81 920.81 742.97 89 1,846.30 1,799.30 1,160.10 35 969.47 922.47 743.25 90 1,846.55 1,799.55 1,160.35 36 1,002.55 955.55 744.28 91 1,846.80 1,799.80 1,160.60 37 1,043.03 996.03 745.69 92 1,847.05 1,800.05 1,160.85 38 1,063.32 1,016.32 773.81 93 1,847.30 1,800.30 1,161.10 39 1,065.35 1,018.35 819.60 94 1,847.55 1,800.55 1,161.35 40 1,070.02 1,023.02 857.19 95 1,847.80 1,800.80 1,161.60 41 1,086.60 1,039.60 860.95 96 1,848.05 1,801.05 1,161.85 1 42 1,103.15 1,056.15 861.33 97 1,848.30 1,801.30 1,162.10 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,153.15 1,106.15 863.80 98 1,848.55 1,801.55 1,162.35 the number of pounds (1– 5) greater than the 44 1,158.15 1,111.15 864.05 99 1,851.67 1,804.67 1,165.62 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,158.65 1,111.65 864.30 100 1,914.00 1,867.00 1,231.00 45 more than 5 pounds, the corresponding FedEx 46 1,159.40 1,112.40 864.55 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 1,160.06 1,113.06 869.11 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,172.86 1,125.86 960.31 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,174.14 1,127.14 969.43 Additional per-pound Any fraction of a pound is rounded up to 50 1,178.44 1,131.44 970.73 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,264.43 1,217.43 996.73 FedEx® 10kg Box 1–22 lbs. $ 371.51 $ 16.89 service fees may apply for various clearance ® services, depending on commodity and 52 1,297.09 1,250.09 999.33 FedEx 25kg Box 1–56 lbs. 614.67 10.98 country; see pp. 116–117 for details.

78 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone M: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Afghanistan • Liberia Envelope Priority® Economy® Weight Priority® Economy® • Albania • Libya up to 8 oz. $ 127.50 ** 53 lbs. $ 1,298.05 $ 1,034.48 • Algeria • Macedonia FedEx® 1 lb. 142.25 * 54 1,298.50 1,034.73 • American Samoa • Madagascar Pak 2 lbs. 167.50 * 55 1,303.83 1,035.20 • Angola • Malawi 1 lb. $ 166.93 $ 99.48 56 1,309.16 1,035.67 • Armenia • Mali 2 lbs. 182.95 130.72 57 1,314.49 1,036.14 • Azerbaijan • Marshall Islands 3 208.39 148.06 58 1,319.82 1,036.61 • Belarus • Mauritania 4 247.53 178.10 59 1,380.84 1,036.89 • Benin • Mauritius 5 277.26 204.02 60 1,386.95 1,037.14 • Bosnia-Herzegovina • Micronesia 6 294.11 234.68 61 1,387.57 1,037.42 • Botswana • Moldova 7 330.24 245.75 62 1,390.30 1,037.69 • Burkina Faso • Mongolia 8 360.51 274.60 63 1,444.90 1,039.61 • Burundi • Montenegro 9 363.54 315.31 64 1,450.36 1,077.82 • Cambodia • Morocco 10 363.85 319.39 65 1,451.02 1,081.65 • Cameroon • Mozambique 11 364.10 358.42 66 1,452.92 1,100.95 • Cape Verde • Namibia 1 12 367.23 364.57 67 1,490.89 1,106.93 • Central African Republic • New Caledonia 13 429.83 377.53 68 1,552.47 1,136.89 • Chad • Niger 14 482.88 419.28 69 1,558.63 1,139.90 • Congo • Nigeria Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 488.99 428.67 70 1,560.27 1,140.19 • Cook Islands • Palau • Papua New Guinea 16 530.72 429.61 71 1,592.92 1,140.46 • Croatia • Democratic Republic of Congo • Reunion Island 17 555.87 431.44 72 1,598.00 1,145.75 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • Djibouti • Rwanda 18 583.63 466.90 73 1,699.58 1,146.28 • East Timor • Saipan 19 652.44 498.84 74 1,709.74 1,146.53 • Equatorial Guinea1 • Samoa 20 659.33 502.04 75 1,710.76 1,148.50 • Eritrea • Senegal 21 666.79 546.60 76 1,711.01 1,187.82 • Ethiopia • Serbia 22 667.54 551.06 77 1,711.26 1,191.76 • Fiji • Seychelles 23 667.79 564.81 78 1,711.51 1,192.16 • French Polynesia • Sierra Leone1 668.04 566.33 79 1,711.76 1,192.44 24 • Gabon • Swaziland 25 670.52 591.56 80 1,712.01 1,192.69 • Gambia • Tanzania 26 720.03 656.30 81 1,715.63 1,193.00 • Georgia • Togo 27 834.25 713.17 82 1,787.91 1,193.28 • Ghana • Tonga 28 855.05 729.54 83 1,795.14 1,193.56 • Guinea • Tunisia 29 857.13 731.24 84 1,796.88 1,193.81 • Guinea-Bissau1 • Turkmenistan1 30 859.12 731.49 85 1,797.15 1,196.32 • Iraq • Uganda 31 898.92 731.74 86 1,800.17 1,245.82 • Ivory Coast • Ukraine 32 902.90 731.99 87 1,860.41 1,250.77 • Kazakhstan • Uzbekistan 33 912.60 732.24 88 1,866.44 1,256.15 • Kenya • Vanuatu 34 913.58 732.49 89 1,868.93 1,256.70 • Kyrgyzstan • Wallis and Futuna 35 914.56 733.22 90 1,918.61 1,256.95 • Laos • Zambia 36 933.98 747.71 91 1,923.59 1,260.77 • Lesotho • Zimbabwe 37 951.99 749.16 92 1,924.13 1,336.38 38 969.68 776.55 93 1,924.38 1,344.12 Not all services are available to all countries. See pp. 24–26 39 987.70 781.97 94 1,924.65 1,346.72 for the services available to your destination country. 40 1,003.32 783.48 95 1,929.43 1,346.98 41 1,069.24 813.62 96 2,024.94 1,350.88 42 1,086.71 828.18 97 2,053.14 1,351.27 43 1,126.32 893.95 98 2,055.96 1,351.52 1 Service suspended as of publication date. For updates call 1,130.30 900.53 99 2,072.49 1,354.21 44 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 1,135.44 928.17 100 2,403.00 1,408.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 1,238.12 930.94 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 1,248.44 932.54 exceed the weight limit by more than 5 pounds, the corresponding 48 1,249.48 934.22 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 1,249.73 967.63 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 1,249.98 970.98 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 1,252.07 1,028.18 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 367.48 $ 16.70 pound. Ancillary clearance service fees may apply for various 52 1,293.87 1,033.90 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 670.77 11.98 see pp. 116–117 for details.

79 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone N: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 111.25 $ 64.25 ** 53 lbs. $ 898.98 $ 851.98 $ 726.03 FedEx® 1 lb. 133.25 86.25 * 54 899.94 852.94 729.44 Pak 2 lbs. 140.50 93.50 * 55 919.12 872.12 730.48 1 lb. $ 150.64 $ 103.64 $ 98.92 56 938.30 891.30 731.52 2 lbs. 166.75 119.75 113.19 57 957.48 910.48 732.56 3 181.88 134.88 125.78 58 976.66 929.66 733.60 4 197.36 150.36 138.42 59 1,024.92 977.92 734.21 5 229.19 182.19 156.08 60 1,054.81 1,007.81 744.49 6 246.23 199.23 170.05 61 1,063.47 1,016.47 745.54 7 267.35 220.35 190.56 62 1,064.37 1,017.37 745.91 8 281.65 234.65 198.96 63 1,066.39 1,019.39 747.67 9 284.97 237.97 203.87 64 1,106.79 1,059.79 749.42 10 285.31 238.31 227.31 65 1,110.83 1,063.83 751.22 11 285.56 238.56 231.03 66 1,111.24 1,064.24 752.96 12 288.67 241.67 232.94 67 1,111.72 1,064.72 754.75 13 350.74 303.74 266.02 68 1,119.87 1,072.87 756.53 14 382.56 335.56 286.68 69 1,133.30 1,086.30 758.30 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 399.07 352.07 297.00 70 1,150.07 1,103.07 760.07 16 414.91 367.91 308.62 71 1,151.77 1,104.77 761.86 17 426.92 379.92 319.48 72 1,166.93 1,119.93 763.61 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 428.13 381.13 320.65 73 1,178.38 1,131.38 765.40 19 428.38 381.38 343.55 74 1,195.78 1,148.78 767.15 20 428.63 381.63 360.58 75 1,197.52 1,150.52 767.40 21 428.88 381.88 377.84 76 1,224.94 1,177.94 770.72 22 429.13 382.13 379.57 77 1,277.28 1,230.28 772.49 23 429.38 382.38 379.82 78 1,282.52 1,235.52 774.25 24 429.66 382.66 380.07 79 1,310.91 1,263.91 776.04 25 435.21 388.21 383.21 80 1,313.77 1,266.77 777.81 26 546.17 499.17 445.89 81 1,314.06 1,267.06 779.58 27 573.72 526.72 462.22 82 1,314.33 1,267.33 781.35 28 576.48 529.48 465.16 83 1,316.01 1,269.01 783.13 29 609.06 562.06 523.72 84 1,349.61 1,302.61 784.91 30 612.32 565.32 529.58 85 1,358.41 1,311.41 786.66 31 642.06 595.06 530.19 86 1,367.14 1,320.14 788.46 32 645.05 598.05 531.00 87 1,368.02 1,321.02 790.22 33 646.27 599.27 547.17 88 1,384.66 1,337.66 792.00 34 670.21 623.21 548.80 89 1,392.69 1,345.69 793.76 35 672.61 625.61 550.67 90 1,393.50 1,346.50 795.56 36 710.38 663.38 588.02 91 1,393.75 1,346.75 797.31 37 714.16 667.16 618.29 92 1,394.00 1,347.00 799.09 38 716.00 669.00 631.11 93 1,394.25 1,347.25 800.86 39 752.80 705.80 632.41 94 1,394.50 1,347.50 802.64 40 756.50 709.50 634.49 95 1,394.75 1,347.75 803.64 41 758.45 711.45 651.74 96 1,395.00 1,348.00 803.99 1 42 797.24 750.24 653.49 97 1,395.25 1,348.25 804.35 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 801.12 754.12 655.18 98 1,395.50 1,348.50 804.71 the number of pounds (1– 5) greater than the 44 825.27 778.27 688.65 99 1,395.75 1,348.75 805.05 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 832.27 785.27 704.35 100 1,396.00 1,349.00 809.00 45 more than 5 pounds, the corresponding FedEx 46 839.26 792.26 705.95 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 840.33 793.33 706.85 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 861.43 814.43 713.25 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 863.54 816.54 713.89 Additional per-pound Any fraction of a pound is rounded up to 50 871.65 824.65 714.29 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 896.26 849.26 721.96 FedEx® 10kg Box 1–22 lbs. $ 241.92 $ 11.00 service fees may apply for various clearance ® services, depending on commodity and 52 898.73 851.73 725.64 FedEx 25kg Box 1–56 lbs. 388.46 6.94 country; see pp. 116–117 for details.

80 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates to Zone O: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 114.50 $ 67.50 ** 53 lbs. $ 992.18 $ 945.18 $ 807.39 • India FedEx® 1 lb. 136.00 89.00 * 54 1,004.96 957.96 812.10 • Maldives, Republic of Pak 2 lbs. 149.75 102.75 * 55 1,011.56 964.56 812.66 • Nepal 1 lb. $ 155.49 $ 108.49 $ 101.97 56 1,018.16 971.16 813.22 • Pakistan 2 lbs. 170.06 123.06 113.11 57 1,024.76 977.76 813.78 • Sri Lanka 3 183.50 136.50 131.05 58 1,031.36 984.36 814.34 4 195.93 148.93 144.78 59 1,077.50 1,030.50 825.45 Not all services are available 5 230.88 183.88 160.71 60 1,082.12 1,035.12 826.57 to all countries. See pp. 24–26 6 248.13 201.13 176.76 61 1,082.59 1,035.59 828.96 for the services available to your 7 265.92 218.92 195.52 62 1,083.98 1,036.98 870.95 destination country. 8 288.40 241.40 214.13 63 1,111.78 1,064.78 875.15 9 300.74 253.74 230.19 64 1,114.56 1,067.56 875.70 10 301.98 254.98 234.59 65 1,132.31 1,085.31 886.68 11 302.23 255.23 243.28 66 1,138.81 1,091.81 887.78 12 304.34 257.34 254.54 67 1,139.48 1,092.48 889.12 13 346.52 299.52 260.41 68 1,139.73 1,092.73 915.67 14 402.05 355.05 304.71 69 1,139.98 1,092.98 936.64 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 407.61 360.61 318.06 70 1,142.11 1,095.11 938.74 16 420.52 373.52 343.07 71 1,184.71 1,137.71 941.33 17 433.86 386.86 349.65 72 1,188.97 1,141.97 944.99 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 450.02 403.02 362.98 73 1,190.36 1,143.36 945.36 19 451.64 404.64 383.41 74 1,217.29 1,170.29 945.63 20 451.89 404.89 385.46 75 1,220.00 1,173.00 946.46 21 452.14 405.14 396.09 76 1,274.08 1,227.08 946.71 22 452.39 405.39 397.16 77 1,279.49 1,232.49 947.02 23 452.64 405.64 404.54 78 1,313.94 1,266.94 947.27 24 452.93 405.93 405.28 79 1,317.44 1,270.44 947.52 25 458.66 411.66 409.19 80 1,317.79 1,270.79 947.77 26 573.25 526.25 487.38 81 1,318.04 1,271.04 948.03 27 602.45 555.45 498.79 82 1,318.29 1,271.29 953.16 28 619.66 572.66 535.13 83 1,322.37 1,275.37 953.68 29 621.39 574.39 538.88 84 1,322.79 1,275.79 953.93 30 623.51 576.51 539.26 85 1,331.02 1,284.02 954.22 31 665.88 618.88 539.53 86 1,395.72 1,348.72 954.47 32 680.09 633.09 541.14 87 1,402.19 1,355.19 957.02 33 691.86 644.86 573.22 88 1,409.98 1,362.98 1,007.96 34 693.04 646.04 593.55 89 1,484.34 1,437.34 1,013.87 35 716.46 669.46 604.79 90 1,491.78 1,444.78 1,066.87 36 718.81 671.81 615.26 91 1,492.53 1,445.53 1,072.17 37 723.41 676.41 624.93 92 1,492.78 1,445.78 1,072.70 38 723.88 676.88 633.92 93 1,493.03 1,446.03 1,072.97 39 724.13 677.13 634.82 94 1,493.28 1,446.28 1,073.24 40 725.93 678.93 652.58 95 1,493.53 1,446.53 1,073.49 41 761.80 714.80 669.59 96 1,493.78 1,446.78 1,073.74 1 42 777.95 730.95 671.30 97 1,494.03 1,447.03 1,073.99 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 849.23 802.23 695.62 98 1,497.07 1,450.07 1,075.33 the number of pounds (1– 5) greater than the 44 859.91 812.91 698.06 99 1,557.87 1,510.87 1,101.95 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 860.98 813.98 698.31 100 1,564.00 1,517.00 1,113.00 45 more than 5 pounds, the corresponding FedEx 46 865.56 818.56 699.93 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 891.34 844.34 732.22 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 893.96 846.96 735.45 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 894.24 847.24 755.71 Additional per-pound Any fraction of a pound is rounded up to 50 897.33 850.33 757.74 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 959.03 912.03 757.99 FedEx® 10kg Box 1–22 lbs. $ 257.59 $ 11.71 service fees may apply for various clearance ® services, depending on commodity and 52 965.20 918.20 760.35 FedEx 25kg Box 1–56 lbs. 411.91 7.36 country; see pp. 116–117 for details.

81 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Express Multiweight® Rates: U.S. Export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Puerto Rico FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Multiply by total shipment weight. FedEx FedEx FedEx International International International Weight First® Priority® Economy® 100–999 lbs. $ 6.89 $ 6.42 $ 4.59 1,000+ lbs. 6.47 6.00 4.24

FedEx International First® Multiply by total shipment weight.

ZONES Weight A B C D F G H J L N O 100–999 lbs. $ 6.30 $ 6.78 $ 6.98 $ 11.57 $ 11.46 $ 11.57 $ 14.01 $ 16.34 $ 19.14 $ 13.96 $ 15.64 1,000+ lbs. 5.89 6.34 6.52 10.79 10.58 10.79 12.93 15.23 17.83 13.02 14.58

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 5.83 $ 6.31 $ 6.51 $ 11.10 $ 22.18 $ 10.99 $ 11.10 $ 13.54 $ 10.42 $ 15.87 $ 15.25 $ 18.67 $ 24.03 $ 13.49 $ 15.17 1,000+ lbs. 5.42 5.87 6.05 10.32 20.63 10.11 10.32 12.46 9.59 14.76 14.18 17.36 22.13 12.55 14.11

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 4.66 $ 4.88 $ 4.76 $ 7.21 $ 14.46 $ 8.46 $ 7.85 $ 8.53 $ 6.89 $ 10.04 $ 9.63 $ 12.31 $ 14.08 $ 8.09 $ 11.13 1,000+ lbs. 4.31 4.51 4.45 6.67 13.52 7.91 7.34 7.98 6.44 9.39 9.00 11.51 13.02 7.56 10.41

Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

82 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Canada (Zone A): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Canada Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 98.25 $ 51.25 ** 53 lbs. $ 465.51 $ 418.51 $ 292.85 FedEx® 1 lb. 120.70 73.70 * 54 469.96 422.96 293.43 Pak 2 lbs. 120.75 73.75 * 55 474.36 427.36 296.76 1 lb. $ 131.19 $ 84.19 $ 68.47 56 478.76 431.76 300.09 2 lbs. 142.53 95.53 77.29 57 483.16 436.16 303.42 3 153.51 106.51 86.30 58 487.56 440.56 306.75 4 164.09 117.09 94.31 59 493.64 446.64 313.49 5 174.75 127.75 102.77 60 496.43 449.43 316.24 6 185.21 138.21 110.91 61 500.62 453.62 320.99 7 195.38 148.38 119.02 62 504.81 457.81 323.88 8 205.41 158.41 125.82 63 509.00 462.00 327.94 9 215.53 168.53 132.91 64 513.16 466.16 331.46 10 225.64 178.64 139.50 65 517.39 470.39 334.90 11 235.22 188.22 144.07 66 521.58 474.58 338.38 12 244.08 197.08 148.18 67 525.76 478.76 348.38 13 252.33 205.33 151.80 68 533.34 486.34 351.44 14 261.26 214.26 155.94 69 534.10 487.10 358.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 270.16 223.16 160.01 70 538.31 491.31 359.05 16 276.91 229.91 163.53 71 545.91 498.91 359.46 17 284.49 237.49 167.62 72 546.68 499.68 367.40 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 290.38 243.38 173.86 73 552.69 505.69 369.65 19 297.80 250.80 175.87 74 555.06 508.06 369.93 20 303.85 256.85 177.80 75 561.07 514.07 370.64 21 310.59 263.59 181.31 76 565.31 518.31 375.84 22 317.29 270.29 188.35 77 572.94 525.94 376.36 23 322.88 275.88 191.64 78 573.71 526.71 384.45 24 329.50 282.50 193.71 79 579.58 532.58 385.27 25 334.05 287.05 194.91 80 580.18 533.18 385.54 26 339.63 292.63 198.42 81 584.02 537.02 385.85 27 345.26 298.26 201.92 82 587.91 540.91 392.00 28 350.83 303.83 208.22 83 594.94 547.94 400.30 29 356.44 309.44 208.85 84 599.06 552.06 401.13 30 362.01 315.01 212.34 85 599.51 552.51 401.41 31 367.87 320.87 216.32 86 608.37 561.37 404.33 32 371.40 324.40 218.74 87 609.26 562.26 410.19 33 376.10 329.10 221.93 88 613.11 566.11 410.79 34 380.84 333.84 228.12 89 617.01 570.01 411.15 35 385.55 338.55 228.75 90 620.87 573.87 417.49 36 390.26 343.26 231.51 91 622.70 575.70 419.58 37 395.74 348.74 235.67 92 629.70 582.70 419.85 38 399.61 352.61 237.90 93 630.41 583.41 425.15 39 404.37 357.37 243.70 94 636.39 589.39 425.69 1 Note: Unless otherwise provided herein, 40 409.07 362.07 244.28 95 640.22 593.22 432.44 the terms and conditions of the country 41 413.35 366.35 247.77 96 644.31 597.31 433.13 of origin apply to U.S. import shipments. 2 42 417.66 370.66 256.06 97 648.39 601.39 446.43 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 425.51 378.51 257.89 98 652.45 605.45 448.11 the number of pounds (1– 5) greater than the 44 426.31 379.31 258.16 99 660.48 613.48 448.41 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 430.64 383.64 261.63 100 662.00 615.00 450.00 45 more than 5 pounds, the corresponding FedEx 46 434.94 387.94 265.10 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 439.28 392.28 269.09 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 443.58 396.58 275.82 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 449.35 402.35 276.50 Additional per-pound Any fraction of a pound is rounded up to 50 453.66 406.66 280.47 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 456.65 409.65 284.81 FedEx® 10kg Box 1–22 lbs. $ 197.33 $ 8.97 service fees may apply for various clearance ® services, depending on commodity and 52 462.57 415.57 287.46 FedEx 25kg Box 1–56 lbs. 287.30 5.13 country; see pp. 116–117 for details.

83 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Mexico (Zone C): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 95.10 $ 48.10 ** 53 lbs. $ 370.08 $ 323.08 $ 274.53 FedEx® 1 lb. 103.40 56.40 * 54 371.01 324.01 280.34 Pak 2 lbs. 103.45 56.45 * 55 376.09 329.09 288.31 1 lb. $ 106.78 $ 59.78 $ 51.10 56 381.17 334.17 296.28 2 lbs. 113.99 66.99 57.24 57 386.25 339.25 304.25 3 121.87 74.87 63.99 58 391.33 344.33 312.22 4 128.00 81.00 69.87 59 396.35 349.35 313.02 5 134.62 87.62 75.58 60 401.42 354.42 313.62 6 140.25 93.25 81.96 61 406.98 359.98 325.45 7 147.36 100.36 84.91 62 412.54 365.54 335.15 8 150.63 103.63 90.27 63 423.31 376.31 336.13 9 155.80 108.80 93.01 64 428.95 381.95 336.78 10 164.77 117.77 102.14 65 434.55 387.55 343.70 11 166.18 119.18 103.06 66 435.12 388.12 344.40 12 169.56 122.56 109.30 67 440.38 393.38 345.27 13 178.31 131.31 112.89 68 459.31 412.31 362.57 14 184.28 137.28 118.44 69 465.06 418.06 364.31 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 186.86 139.86 119.58 70 470.82 423.82 365.91 16 193.51 146.51 124.68 71 476.53 429.53 370.78 17 198.19 151.19 127.50 72 482.29 435.29 375.31 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 205.89 158.89 137.88 73 491.45 444.45 377.48 19 206.66 159.66 139.30 74 492.37 445.37 378.09 20 209.98 162.98 143.37 75 493.33 446.33 390.18 21 214.59 167.59 147.42 76 496.04 449.04 402.74 22 219.24 172.24 151.49 77 501.12 454.12 404.00 23 224.56 177.56 153.27 78 501.63 454.63 404.78 24 231.76 184.76 159.38 79 511.73 464.73 405.31 25 232.48 185.48 165.52 80 512.75 465.75 405.72 26 240.43 193.43 170.12 81 523.72 476.72 413.86 27 249.56 202.56 178.70 82 534.02 487.02 420.12 28 254.95 207.95 179.56 83 535.05 488.05 420.75 29 260.33 213.33 184.16 84 536.18 489.18 421.04 30 261.64 214.64 188.91 85 558.58 511.58 421.33 31 269.08 222.08 190.96 86 560.83 513.83 424.53 32 273.53 226.53 196.63 87 561.11 514.11 427.81 33 274.85 227.85 198.40 88 561.40 514.40 428.41 34 279.25 232.25 198.69 89 561.68 514.68 440.22 35 286.95 239.95 204.29 90 561.96 514.96 459.05 36 292.66 245.66 212.09 91 562.45 515.45 460.98 37 297.16 250.16 215.95 92 572.25 525.25 461.23 38 301.63 254.63 217.80 93 573.23 526.23 461.64 39 306.12 259.12 225.92 94 574.04 527.04 469.41 1 Note: Unless otherwise provided herein, 40 310.62 263.62 228.26 95 589.59 542.59 470.19 the terms and conditions of the country 41 311.07 264.07 228.56 96 591.16 544.16 470.72 of origin apply to U.S. import shipments. 2 42 319.74 272.74 233.25 97 591.44 544.44 480.12 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 324.39 277.39 239.37 98 596.16 549.16 481.10 the number of pounds (1– 5) greater than the 44 327.35 280.35 243.18 99 613.67 566.67 481.35 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 333.56 286.56 243.57 100 629.00 582.00 482.00 45 more than 5 pounds, the corresponding FedEx 46 340.54 293.54 247.25 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 341.25 294.25 251.12 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 341.67 294.67 262.58 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 349.87 302.87 263.78 Additional per-pound Any fraction of a pound is rounded up to 50 356.51 309.51 264.25 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 360.34 313.34 273.32 FedEx® 10kg Box 1–22 lbs. $ 122.81 $ 5.58 service fees may apply for various clearance ® services, depending on commodity and 52 360.81 313.81 274.23 FedEx 25kg Box 1–56 lbs. 185.73 3.32 country; see pp. 116–117 for details.

84 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone D: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 132.80 $ 85.80 ** 53 lbs. $ 720.16 $ 673.16 $ 579.35 • England (U.K.) FedEx® 1 lb. 153.40 106.40 * 54 725.74 678.74 583.53 • France Pak 2 lbs. 153.55 106.55 * 55 733.77 686.77 589.84 • Germany 1 lb. $ 185.96 $ 138.96 $ 121.54 56 741.80 694.80 596.15 • Ireland, Northern (U.K.) 2 lbs. 205.57 158.57 138.67 57 749.83 702.83 602.46 • Ireland, Republic of 3 221.02 174.02 151.90 58 757.86 710.86 608.77 • Italy 4 241.83 194.83 170.31 59 768.44 721.44 629.14 • Luxembourg 5 258.41 211.41 184.53 60 773.84 726.84 631.19 • Monaco 6 272.18 225.18 196.89 61 794.02 747.02 631.49 • Netherlands (Holland) 7 284.81 237.81 207.98 62 796.04 749.04 637.44 • San Marino 8 297.23 250.23 218.83 63 796.56 749.56 645.40 • Scotland (U.K.) 9 309.64 262.64 229.27 64 806.90 759.90 651.61 • Vatican City 10 321.08 274.08 239.26 65 827.24 780.24 665.92 • Wales (U.K.) 11 333.53 286.53 250.62 66 829.29 782.29 667.36 12 343.55 296.55 260.11 67 829.68 782.68 669.58 Not all services are available 13 356.51 309.51 270.68 68 837.27 790.27 671.26 from all countries. See pp. 24–26 14 368.01 321.01 280.72 69 844.87 797.87 677.23 for the services available from Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 378.32 331.32 289.20 70 852.49 805.49 689.92 your origin country. 16 389.84 342.84 299.84 71 872.69 825.69 698.72 17 400.18 353.18 308.32 72 883.47 836.47 699.60 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 410.53 363.53 317.94 73 884.56 837.56 710.81 19 420.88 373.88 326.97 74 884.85 837.85 711.95 20 429.85 382.85 334.85 75 890.48 843.48 712.97 21 448.59 401.59 345.12 76 898.05 851.05 730.30 22 450.47 403.47 356.14 77 905.68 858.68 732.04 23 460.55 413.55 361.67 78 913.27 866.27 736.72 24 472.13 425.13 371.83 79 917.65 870.65 744.77 25 480.06 433.06 379.87 80 925.28 878.28 761.70 26 490.76 443.76 388.07 81 932.35 885.35 763.43 27 502.48 455.48 398.33 82 942.75 895.75 763.72 28 512.59 465.59 407.17 83 955.69 908.69 764.00 29 520.98 473.98 413.72 84 956.99 909.99 765.08 30 531.05 484.05 422.53 85 966.76 919.76 786.49 31 541.09 494.09 432.10 86 967.85 920.85 788.64 32 549.35 502.35 439.32 87 989.36 942.36 788.97 33 555.77 508.77 444.95 88 991.52 944.52 789.22 34 564.01 517.01 452.14 89 992.62 945.62 789.51 35 573.39 526.39 460.35 90 1,014.52 967.52 792.45 36 582.29 535.29 468.17 91 1,021.77 974.77 811.75 37 590.67 543.67 475.52 92 1,022.50 975.50 813.69 38 598.97 551.97 482.76 93 1,027.72 980.72 816.70 39 607.20 560.20 490.00 94 1,028.25 981.25 819.72 1 Note: Unless otherwise provided herein, 40 615.47 568.47 497.19 95 1,032.91 985.91 820.03 the terms and conditions of the country 41 623.55 576.55 503.55 96 1,040.26 993.26 820.46 of origin apply to U.S. import shipments. 2 42 631.58 584.58 508.95 97 1,057.29 1,010.29 828.75 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 639.62 592.62 516.18 98 1,059.00 1,012.00 829.59 the number of pounds (1– 5) greater than the 44 647.65 600.65 527.68 99 1,060.39 1,013.39 830.04 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 655.75 608.75 528.83 100 1,088.00 1,041.00 839.00 45 more than 5 pounds, the corresponding FedEx 46 663.79 616.79 543.35 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 669.57 622.57 544.81 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 679.89 632.89 551.34 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 685.61 638.61 556.45 Additional per-pound Any fraction of a pound is rounded up to 50 695.98 648.98 560.41 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 703.62 656.62 570.91 FedEx® 10kg Box 1–22 lbs. $ 296.80 $ 13.49 service fees may apply for various clearance ® services, depending on commodity and 52 712.06 665.06 576.70 FedEx 25kg Box 1–56 lbs. 433.31 7.74 country; see pp. 116–117 for details.

85 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone E: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bulgaria Envelope First® Priority® Economy® Weight First® Priority® Economy® • Czech Republic up to 8 oz. $ 130.65 $ 83.65 ** 53 lbs. $ 1,294.51 $ 1,247.51 $ 1,110.47 • Estonia FedEx® 1 lb. 155.75 108.75 * 54 1,332.67 1,285.67 1,111.33 • Gibraltar Pak 2 lbs. 174.20 127.20 * 55 1,357.24 1,310.24 1,128.35 • Hungary 1 lb. $ 194.98 $ 147.98 $ 128.75 56 1,381.81 1,334.81 1,145.37 • Latvia 2 lbs. 229.10 182.10 158.44 57 1,406.38 1,359.38 1,162.39 • Lithuania 3 261.84 214.84 186.92 58 1,430.95 1,383.95 1,179.41 • Poland 4 294.54 247.54 215.38 59 1,433.41 1,386.41 1,190.66 • Romania 5 327.26 280.26 243.84 60 1,437.29 1,390.29 1,191.79 • Russia 6 358.56 311.56 271.06 61 1,514.89 1,467.89 1,206.73 • Slovak Republic 7 390.73 343.73 298.50 62 1,522.72 1,475.72 1,256.36 • Slovenia 8 421.17 374.17 335.27 63 1,523.51 1,476.51 1,261.35 • South Africa 9 452.47 405.47 352.75 64 1,524.85 1,477.85 1,296.45 10 483.76 436.76 379.97 65 1,551.65 1,504.65 1,299.96 Not all services are available 11 509.37 462.37 414.39 66 1,635.26 1,588.26 1,300.32 from all countries. See pp. 24–26 12 534.96 487.96 435.13 67 1,643.63 1,596.63 1,302.66 for the services available from 13 560.58 513.58 455.74 68 1,644.47 1,597.47 1,349.36 your origin country. 14 586.16 539.16 473.77 69 1,644.72 1,597.72 1,354.03 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 627.31 580.31 491.36 70 1,647.26 1,600.26 1,356.00 16 633.13 586.13 520.15 71 1,698.05 1,651.05 1,395.40 17 671.92 624.92 529.00 72 1,703.13 1,656.13 1,399.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 675.80 628.80 558.00 73 1,705.80 1,658.80 1,399.75 19 699.02 652.02 571.84 74 1,759.08 1,712.08 1,400.85 20 718.49 671.49 601.82 75 1,765.58 1,718.58 1,422.69 21 753.38 706.38 621.78 76 1,766.23 1,719.23 1,497.86 22 761.17 714.17 624.39 77 1,766.48 1,719.48 1,505.38 23 778.26 731.26 671.63 78 1,767.32 1,720.32 1,506.14 24 795.35 748.35 683.98 79 1,784.01 1,737.01 1,506.39 25 812.44 765.44 685.23 80 1,785.69 1,738.69 1,509.29 26 843.50 796.50 685.73 81 1,799.44 1,752.44 1,567.29 27 846.61 799.61 695.62 82 1,827.48 1,780.48 1,573.09 28 886.20 839.20 724.60 83 1,830.29 1,783.29 1,573.67 29 900.62 853.62 728.93 84 1,881.73 1,834.73 1,573.92 30 902.09 855.09 770.53 85 1,928.34 1,881.34 1,574.17 31 931.49 884.49 774.69 86 1,933.01 1,886.01 1,576.00 32 959.05 912.05 789.93 87 1,933.48 1,886.48 1,612.60 33 964.91 917.91 791.47 88 1,933.73 1,886.73 1,627.42 34 966.22 919.22 807.64 89 1,933.98 1,886.98 1,628.91 35 992.30 945.30 842.44 90 1,934.23 1,887.23 1,630.51 36 1,000.40 953.40 845.93 91 1,935.73 1,888.73 1,662.36 37 1,017.47 970.47 848.35 92 1,965.70 1,918.70 1,711.84 38 1,034.57 987.57 876.33 93 2,001.61 1,954.61 1,720.06 39 1,083.85 1,036.85 895.68 94 2,010.35 1,963.35 1,752.42 1 Note: Unless otherwise provided herein, 40 1,088.78 1,041.78 915.51 95 2,013.13 1,966.13 1,755.66 the terms and conditions of the country 41 1,104.41 1,057.41 921.82 96 2,068.65 2,021.65 1,755.99 of origin apply to U.S. import shipments. 2 42 1,107.40 1,060.40 923.90 97 2,077.03 2,030.03 1,757.68 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,167.16 1,120.16 933.38 98 2,087.70 2,040.70 1,759.50 the number of pounds (1– 5) greater than the 44 1,173.22 1,126.22 977.89 99 2,141.60 2,094.60 1,759.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,175.86 1,128.86 982.35 100 2,147.00 2,100.00 1,760.00 45 more than 5 pounds, the corresponding FedEx 46 1,228.62 1,181.62 1,035.92 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,233.90 1,186.90 1,041.28 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,234.43 1,187.43 1,043.01 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,236.51 1,189.51 1,077.61 Additional per-pound Any fraction of a pound is rounded up to 50 1,263.01 1,216.01 1,081.08 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,289.91 1,242.91 1,107.55 FedEx® 10kg Box 1–22 lbs. $ 488.21 $ 22.19 service fees may apply for various clearance ® services, depending on commodity and 52 1,292.60 1,245.60 1,110.20 FedEx 25kg Box 1–56 lbs. 765.69 13.67 country; see pp. 116–117 for details.

86 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone F: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Hong Kong Envelope First® Priority® Economy® Weight First® Priority® Economy® • Philippines up to 8 oz. $ 116.60 $ 69.60 ** 53 lbs. $ 765.82 $ 718.82 $ 602.02 FedEx® 1 lb. 146.75 99.75 * 54 797.27 750.27 604.22 Pak 2 lbs. 146.85 99.85 * 55 800.42 753.42 611.65 1 lb. $ 163.13 $ 116.13 $ 94.65 56 803.57 756.57 619.08 2 lbs. 180.80 133.80 112.07 57 806.72 759.72 626.51 3 201.46 154.46 126.94 58 809.87 762.87 633.94 4 217.42 170.42 137.41 59 860.38 813.38 643.98 5 233.08 186.08 152.86 60 868.45 821.45 656.38 6 248.71 201.71 165.70 61 869.66 822.66 658.25 7 263.91 216.91 178.21 62 893.80 846.80 664.09 8 278.58 231.58 192.07 63 912.47 865.47 670.30 9 293.30 246.30 202.35 64 914.34 867.34 695.09 10 309.00 262.00 215.26 65 914.59 867.59 703.34 11 322.23 275.23 228.27 66 914.84 867.84 724.82 12 326.69 279.69 249.69 67 915.09 868.09 726.97 13 350.66 303.66 251.84 68 915.62 868.62 727.42 14 366.08 319.08 262.11 69 926.14 879.14 728.80 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 379.08 332.08 272.80 70 971.34 924.34 756.37 16 389.08 342.08 283.71 71 975.87 928.87 759.13 17 402.36 355.36 291.98 72 1,004.39 957.39 766.77 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 409.03 362.03 300.26 73 1,008.99 961.99 767.58 19 423.70 376.70 306.80 74 1,009.83 962.83 776.19 20 430.49 383.49 315.03 75 1,026.54 979.54 778.39 21 442.68 395.68 322.05 76 1,031.19 984.19 822.28 22 448.97 401.97 330.22 77 1,031.66 984.66 826.69 23 460.52 413.52 349.49 78 1,032.71 985.71 835.06 24 462.89 415.89 356.51 79 1,053.56 1,006.56 835.90 25 464.21 417.21 359.62 80 1,083.29 1,036.29 852.23 26 490.60 443.60 367.96 81 1,086.27 1,039.27 862.32 27 499.79 452.79 376.28 82 1,087.19 1,040.19 863.33 28 508.93 461.93 379.49 83 1,105.47 1,058.47 871.43 29 523.00 476.00 387.69 84 1,116.55 1,069.55 872.24 30 533.34 486.34 399.70 85 1,146.18 1,099.18 873.64 31 543.54 496.54 405.20 86 1,149.15 1,102.15 892.98 32 553.07 506.07 424.69 87 1,149.45 1,102.45 912.87 33 562.60 515.60 427.76 88 1,149.70 1,102.70 914.86 34 573.45 526.45 428.49 89 1,150.76 1,103.76 915.53 35 576.07 529.07 438.77 90 1,171.76 1,124.76 928.82 36 585.53 538.53 442.32 91 1,204.61 1,157.61 948.55 37 594.95 547.95 454.39 92 1,207.90 1,160.90 976.29 38 614.48 567.48 462.21 93 1,208.58 1,161.58 979.97 39 619.11 572.11 471.89 94 1,221.19 1,174.19 980.53 1 Note: Unless otherwise provided herein, 40 628.28 581.28 473.30 95 1,222.46 1,175.46 991.65 the terms and conditions of the country 41 641.77 594.77 481.69 96 1,223.52 1,176.52 1,025.34 of origin apply to U.S. import shipments. 2 42 643.63 596.63 494.74 97 1,244.55 1,197.55 1,028.71 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 661.82 614.82 514.51 98 1,247.62 1,200.62 1,058.10 the number of pounds (1– 5) greater than the 44 701.84 654.84 521.03 99 1,248.55 1,201.55 1,061.04 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 705.85 658.85 522.08 100 1,267.00 1,220.00 1,068.00 45 more than 5 pounds, the corresponding FedEx 46 706.26 659.26 542.82 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 706.55 659.55 544.90 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 707.24 660.24 545.34 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 721.04 674.04 554.12 Additional per-pound Any fraction of a pound is rounded up to 50 731.13 684.13 562.35 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 744.38 697.38 578.45 FedEx® 10kg Box 1–22 lbs. $ 279.94 $ 12.72 service fees may apply for various clearance ® services, depending on commodity and 52 752.47 705.47 580.08 FedEx 25kg Box 1–56 lbs. 417.46 7.45 country; see pp. 116–117 for details.

87 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone G: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 131.25 $ 84.25 ** 53 lbs. $ 874.38 $ 827.38 $ 708.42 FedEx® 1 lb. 161.00 114.00 * 54 897.28 850.28 709.90 Pak 2 lbs. 161.00 114.00 * 55 907.09 860.09 715.39 1 lb. $ 196.45 $ 149.45 $ 120.62 56 916.90 869.90 720.88 2 lbs. 215.63 168.63 136.37 57 926.71 879.71 726.37 3 234.30 187.30 151.16 58 936.52 889.52 731.86 4 249.52 202.52 166.65 59 946.38 899.38 732.77 5 267.05 220.05 184.59 60 959.73 912.73 750.95 6 284.54 237.54 195.81 61 965.40 918.40 766.79 7 302.08 255.08 213.97 62 974.55 927.55 781.85 8 317.92 270.92 227.69 63 977.13 930.13 788.05 9 339.32 292.32 236.35 64 978.31 931.31 795.86 10 350.64 303.64 249.86 65 1,001.81 954.81 796.65 11 365.30 318.30 267.04 66 1,004.16 957.16 796.90 12 381.15 334.15 279.54 67 1,005.38 958.38 798.40 13 403.79 356.79 287.94 68 1,029.60 982.60 828.26 14 412.73 365.73 306.86 69 1,032.03 985.03 840.99 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 437.24 390.24 321.73 70 1,051.76 1,004.76 842.27 16 444.36 397.36 327.61 71 1,060.98 1,013.98 842.91 17 469.05 422.05 347.31 72 1,070.17 1,023.17 855.71 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 484.38 437.38 359.91 73 1,075.42 1,028.42 867.12 19 502.21 455.21 380.19 74 1,088.60 1,041.60 868.99 20 516.60 469.60 386.45 75 1,089.92 1,042.92 890.07 21 523.38 476.38 407.18 76 1,110.06 1,063.06 893.46 22 548.83 501.83 413.00 77 1,112.08 1,065.08 893.80 23 554.77 507.77 426.09 78 1,121.24 1,074.24 894.07 24 566.50 519.50 436.72 79 1,134.60 1,087.60 894.93 25 580.10 533.10 447.32 80 1,143.80 1,096.80 911.83 26 593.76 546.76 459.65 81 1,144.73 1,097.73 913.52 27 607.38 560.38 470.19 82 1,157.91 1,110.91 915.64 28 634.46 587.46 483.49 83 1,171.44 1,124.44 957.64 29 646.13 599.13 493.08 84 1,182.45 1,135.45 961.84 30 648.26 601.26 504.51 85 1,183.56 1,136.56 962.26 31 658.03 611.03 513.67 86 1,186.49 1,139.49 965.27 32 670.14 623.14 522.88 87 1,186.99 1,139.99 966.04 33 679.87 632.87 538.91 88 1,196.94 1,149.94 966.92 34 689.71 642.71 540.52 89 1,197.94 1,150.94 984.49 35 712.31 665.31 555.58 90 1,198.19 1,151.19 986.66 36 714.57 667.57 558.79 91 1,198.48 1,151.48 988.34 37 729.63 682.63 561.66 92 1,204.03 1,157.03 988.81 38 742.22 695.22 581.67 93 1,206.97 1,159.97 998.06 39 752.22 705.22 583.68 94 1,212.27 1,165.27 998.99 1 Note: Unless otherwise provided herein, 40 759.44 712.44 586.16 95 1,212.80 1,165.80 999.24 the terms and conditions of the country 41 769.29 722.29 603.09 96 1,215.76 1,168.76 999.49 of origin apply to U.S. import shipments. 2 42 779.15 732.15 611.30 97 1,222.46 1,175.46 1,000.50 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 788.99 741.99 623.06 98 1,223.13 1,176.13 1,020.66 the number of pounds (1– 5) greater than the 44 809.51 762.51 635.66 99 1,224.52 1,177.52 1,022.68 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 811.58 764.58 636.92 100 1,251.00 1,204.00 1,027.00 45 more than 5 pounds, the corresponding FedEx 46 821.45 774.45 637.22 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 828.31 781.31 642.83 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 841.18 794.18 657.54 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 848.01 801.01 668.81 Additional per-pound Any fraction of a pound is rounded up to 50 860.95 813.95 674.17 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 862.26 815.26 675.21 FedEx® 10kg Box 1–22 lbs. $ 334.40 $ 15.20 service fees may apply for various clearance ® services, depending on commodity and 52 862.84 815.84 695.96 FedEx 25kg Box 1–56 lbs. 533.35 9.52 country; see pp. 116–117 for details.

88 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone H: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 139.80 $ 92.80 ** 53 lbs. $ 980.11 $ 933.11 $ 818.41 • Azores (Portugal) FedEx® 1 lb. 169.50 122.50 * 54 981.91 934.91 832.66 • Denmark Pak 2 lbs. 169.65 122.65 * 55 987.39 940.39 836.78 • Faroe Islands 1 lb. $ 200.48 $ 153.48 $ 138.13 56 992.87 945.87 840.90 • Finland 2 lbs. 222.47 175.47 157.63 57 998.35 951.35 845.02 • Greece 3 240.63 193.63 173.95 58 1,003.83 956.83 849.14 • Greenland 4 268.97 221.97 195.63 59 1,013.67 966.67 865.58 • Iceland 5 286.76 239.76 215.34 60 1,042.63 995.63 867.23 • Liechtenstein 6 302.11 255.11 229.17 61 1,045.53 998.53 881.30 • Madeira (Portugal) 7 317.48 270.48 242.95 62 1,058.93 1,011.93 900.59 • Malta 8 338.29 291.29 261.62 63 1,060.27 1,013.27 902.52 • Norway 9 357.01 310.01 278.39 64 1,061.75 1,014.75 904.51 • Portugal 10 376.77 329.77 296.12 65 1,091.02 1,044.02 917.37 • Spain 11 395.63 348.63 313.03 66 1,104.61 1,057.61 935.37 • Sweden 12 408.46 361.46 327.65 67 1,107.50 1,060.50 937.18 • Switzerland 13 438.30 391.30 344.70 68 1,107.79 1,060.79 954.23 14 448.26 401.26 360.21 69 1,113.46 1,066.46 955.94 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 464.67 417.67 374.95 70 1,135.34 1,088.34 956.83 from all countries. See pp. 24–26 for the services available from 16 481.79 434.79 390.33 71 1,137.55 1,090.55 974.27 your origin country. 17 498.93 451.93 405.72 72 1,138.24 1,091.24 989.19 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 516.06 469.06 421.10 73 1,151.82 1,104.82 991.69 19 544.35 497.35 438.09 74 1,179.12 1,132.12 991.94 20 550.32 503.32 460.54 75 1,188.42 1,141.42 994.45 21 579.42 532.42 468.95 76 1,193.20 1,146.20 994.71 22 584.59 537.59 482.61 77 1,193.69 1,146.69 994.99 23 601.03 554.03 507.00 78 1,195.59 1,148.59 996.66 24 619.59 572.59 514.09 79 1,233.35 1,186.35 1,030.05 25 628.36 581.36 527.04 80 1,237.13 1,190.13 1,066.05 26 650.42 603.42 541.82 81 1,241.57 1,194.57 1,069.65 27 666.87 619.87 556.62 82 1,246.05 1,199.05 1,070.01 28 697.98 650.98 584.57 83 1,250.50 1,203.50 1,070.26 29 714.74 667.74 588.41 84 1,273.39 1,226.39 1,070.74 30 716.42 669.42 612.58 85 1,275.68 1,228.68 1,071.40 31 727.23 680.23 615.01 86 1,295.68 1,248.68 1,084.57 32 754.07 707.07 623.02 87 1,297.68 1,250.68 1,085.89 33 758.77 711.77 630.58 88 1,297.93 1,250.93 1,086.68 34 760.16 713.16 650.64 89 1,298.18 1,251.18 1,087.34 35 787.79 740.79 668.14 90 1,298.43 1,251.43 1,100.44 36 796.04 749.04 675.29 91 1,298.68 1,251.68 1,101.75 37 796.88 749.88 677.57 92 1,298.93 1,251.93 1,102.00 38 813.41 766.41 682.32 93 1,299.25 1,252.25 1,102.25 39 815.08 768.08 689.63 94 1,299.52 1,252.52 1,102.50 1 Note: Unless otherwise provided herein, 40 826.06 779.06 699.49 95 1,299.84 1,252.84 1,102.75 the terms and conditions of the country 41 854.03 807.03 723.67 96 1,303.74 1,256.74 1,103.00 of origin apply to U.S. import shipments. 2 42 864.14 817.14 742.62 97 1,304.13 1,257.13 1,103.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 871.21 824.21 744.53 98 1,305.62 1,258.62 1,103.50 the number of pounds (1– 5) greater than the 44 871.92 824.92 759.42 99 1,335.14 1,288.14 1,103.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 875.43 828.43 760.93 100 1,367.00 1,320.00 1,104.00 45 more than 5 pounds, the corresponding FedEx 46 901.41 854.41 767.28 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 907.02 860.02 769.78 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 908.20 861.20 770.03 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 931.79 884.79 774.00 Additional per-pound Any fraction of a pound is rounded up to 50 934.16 887.16 786.81 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 935.50 888.50 792.89 FedEx® 10kg Box 1–22 lbs. $ 361.71 $ 16.44 service fees may apply for various clearance ® services, depending on commodity and 52 962.12 915.12 795.04 FedEx 25kg Box 1–56 lbs. 581.61 10.39 country; see pp. 116–117 for details.

89 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone I: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Anguilla Envelope First® Priority® Economy® Weight First® Priority® Economy® • Antigua up to 8 oz. $ 116.00 $ 69.00 ** 53 lbs. $ 702.07 $ 655.07 $ 611.42 • Aruba FedEx® 1 lb. 132.65 85.65 * 54 711.08 664.08 623.81 • Bahamas Pak 2 lbs. 132.70 85.70 * 55 720.05 673.05 625.06 • Barbados 1 lb. $ 141.70 $ 94.70 $ 82.31 56 729.02 682.02 626.31 • Barbuda 2 lbs. 160.45 113.45 98.63 57 737.99 690.99 627.56 • Bermuda 3 173.71 126.71 110.15 58 746.96 699.96 628.81 • Bonaire 4 186.80 139.80 126.95 59 755.98 708.98 641.70 • British Virgin Islands 5 200.12 153.12 135.59 60 764.97 717.97 643.76 • Cayman Islands 6 212.27 165.27 146.40 61 773.75 726.75 684.84 • Curaçao 7 224.81 177.81 163.76 62 796.66 749.66 688.95 • Dominica 8 237.13 190.13 174.72 63 805.20 758.20 689.37 • Dominican Republic 9 249.49 202.49 175.82 64 807.48 760.48 689.73 • Grenada 10 261.82 214.82 190.29 65 816.71 769.71 696.75 • Guadeloupe 11 273.43 226.43 196.82 66 832.05 785.05 697.46 • Haiti 12 280.60 233.60 210.89 67 833.60 786.60 698.44 • Jamaica 13 296.68 249.68 221.20 68 843.01 796.01 717.91 • Martinique 14 308.32 261.32 227.16 69 843.96 796.96 719.86 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 319.95 272.95 247.75 70 859.95 812.95 721.48 • Saba • St. Barthelemy 16 331.10 284.10 251.71 71 861.55 814.55 742.94 • St. Croix (U.S. Virgin Islands) 17 342.22 295.22 256.44 72 870.29 823.29 745.15 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 353.37 306.37 276.24 73 879.06 832.06 745.40 • St. John (U.S. Virgin Islands) 19 364.52 317.52 281.18 74 895.04 848.04 745.65 • St. Kitts and Nevis 20 375.66 328.66 285.72 75 896.64 849.64 748.12 • St. Lucia 21 386.77 339.77 295.39 76 905.41 858.41 797.43 • St. Maarten/St. Martin 22 397.94 350.94 310.96 77 938.54 891.54 819.89 • St. Thomas (U.S. Virgin Islands) 23 408.61 361.61 322.39 78 954.22 907.22 841.07 • St. Vincent 419.29 372.29 349.16 79 956.57 909.57 843.19 24 • Trinidad and Tobago 25 422.71 375.71 352.66 80 956.86 909.86 843.44 • Turks and Caicos Islands 26 444.05 397.05 353.62 81 957.16 910.16 843.89 • U.S. Virgin Islands 27 451.31 404.31 372.72 82 957.64 910.64 852.88 28 462.00 415.00 374.63 83 967.09 920.09 853.78 Not all services are available 29 472.64 425.64 377.33 84 968.06 921.06 854.03 from all countries. See pp. 24–26 30 483.32 436.32 379.17 85 968.91 921.91 854.31 for the services available from 31 493.03 446.03 394.87 86 983.88 936.88 854.65 your origin country. 32 502.74 455.74 411.22 87 1,000.38 953.38 854.90 33 512.46 465.46 421.99 88 1,002.04 955.04 855.25 34 522.14 475.14 429.19 89 1,002.32 955.32 862.02 35 531.85 484.85 429.92 90 1,002.63 955.63 862.72 36 541.55 494.55 440.94 91 1,008.09 961.09 863.00 37 551.25 504.25 446.78 92 1,008.64 961.64 863.46 38 560.94 513.94 478.33 93 1,014.29 967.29 872.63 39 570.71 523.71 481.49 94 1,019.97 972.97 873.57 1 Note: Unless otherwise provided herein, 40 580.37 533.37 481.82 95 1,038.03 991.03 874.25 the terms and conditions of the country 41 597.61 550.61 482.13 96 1,039.84 992.84 887.75 of origin apply to U.S. import shipments. 2 42 599.34 552.34 487.97 97 1,040.98 993.98 889.09 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 608.78 561.78 510.78 98 1,063.66 1,016.66 889.34 the number of pounds (1– 5) greater than the 44 618.25 571.25 513.07 99 1,066.61 1,019.61 890.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 627.70 580.70 514.11 100 1,125.00 1,078.00 891.00 45 more than 5 pounds, the corresponding FedEx 46 637.21 590.21 534.85 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 646.69 599.69 536.97 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 656.16 609.16 537.22 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 665.63 618.63 537.89 Additional per-pound Any fraction of a pound is rounded up to 50 682.40 635.40 551.25 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 684.08 637.08 553.89 FedEx® 10kg Box 1–22 lbs. $ 233.85 $ 10.63 service fees may apply for various clearance ® services, depending on commodity and 52 693.07 646.07 606.19 FedEx 25kg Box 1–56 lbs. 375.96 6.71 country; see pp. 116–117 for details.

90 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone J: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 117.95 $ 70.95 ** 53 lbs. $ 1,014.91 $ 967.91 $ 766.86 • Indonesia FedEx® 1 lb. 138.85 91.85 * 54 1,026.29 979.30 776.19 • Macau Pak 2 lbs. 140.55 93.55 * 55 1,039.41 992.42 792.36 • Malaysia 1 lb. $ 162.87 $ 115.87 $ 90.86 56 1,052.53 1,005.53 808.53 • New Zealand 2 lbs. 182.16 135.16 107.45 57 1,065.65 1,018.65 824.70 • Singapore 3 203.07 156.07 124.06 58 1,078.77 1,031.77 840.87 • Thailand 4 226.51 179.51 143.37 59 1,118.59 1,071.59 867.22 • Vietnam 5 244.05 197.05 156.64 60 1,122.58 1,075.58 869.86 6 264.15 217.15 179.32 61 1,146.55 1,099.55 918.59 Not all services are available 7 284.23 237.23 192.23 62 1,148.95 1,101.95 923.47 from all countries. See pp. 24–26 8 304.89 257.89 206.05 63 1,173.77 1,126.77 924.41 for the services available from 9 322.17 275.17 219.90 64 1,235.63 1,188.63 943.15 your origin country. 10 339.48 292.48 233.77 65 1,241.82 1,194.82 947.15 11 350.69 303.69 246.58 66 1,242.44 1,195.44 947.55 12 352.22 305.22 274.55 67 1,242.71 1,195.71 947.80 13 382.79 335.79 277.45 68 1,243.22 1,196.22 948.05 14 403.58 356.58 290.53 69 1,253.38 1,206.38 948.33 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 423.07 376.07 297.87 70 1,267.74 1,220.74 948.91 16 435.38 388.38 309.70 71 1,283.20 1,236.20 960.49 17 452.61 405.61 339.21 72 1,297.51 1,250.51 1,016.18 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 466.93 419.93 342.17 73 1,299.46 1,252.46 1,021.75 19 482.70 435.70 358.06 74 1,338.36 1,291.36 1,024.28 20 502.65 455.65 367.87 75 1,342.25 1,295.25 1,074.73 21 518.33 471.33 380.70 76 1,369.96 1,322.96 1,079.78 22 530.01 483.01 393.55 77 1,372.74 1,325.74 1,080.29 23 542.63 495.63 409.48 78 1,399.25 1,352.25 1,082.33 24 543.90 496.90 428.87 79 1,401.91 1,354.91 1,083.46 25 545.82 498.82 430.81 80 1,417.47 1,370.47 1,106.02 26 584.22 537.22 453.39 81 1,443.25 1,396.25 1,153.40 27 622.66 575.66 455.67 82 1,445.83 1,398.83 1,158.15 28 626.51 579.51 468.10 83 1,461.95 1,414.95 1,160.17 29 641.94 594.94 490.69 84 1,463.57 1,416.57 1,200.39 30 651.95 604.95 492.96 85 1,479.05 1,432.05 1,204.42 31 672.67 625.67 505.36 86 1,480.60 1,433.60 1,204.83 32 674.75 627.75 527.97 87 1,480.96 1,433.96 1,206.50 33 709.43 662.43 530.24 88 1,481.22 1,434.22 1,239.85 34 712.90 665.90 542.65 89 1,485.67 1,438.67 1,243.19 35 730.64 683.64 574.60 90 1,490.05 1,443.05 1,244.43 36 743.43 696.43 577.81 91 1,507.35 1,460.35 1,248.40 37 758.63 711.63 598.59 92 1,509.08 1,462.08 1,251.92 38 780.31 733.31 600.67 93 1,509.64 1,462.64 1,322.26 39 796.03 749.03 604.74 94 1,520.67 1,473.67 1,334.06 1 Note: Unless otherwise provided herein, 40 811.09 764.09 638.51 95 1,528.86 1,481.86 1,350.01 the terms and conditions of the country 41 826.45 779.45 641.89 96 1,529.68 1,482.68 1,351.61 of origin apply to U.S. import shipments. 2 42 837.73 790.73 644.38 97 1,529.95 1,482.95 1,351.88 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 875.95 828.95 654.42 98 1,530.20 1,483.20 1,352.13 the number of pounds (1– 5) greater than the 44 879.78 832.78 665.19 99 1,530.49 1,483.49 1,352.38 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 880.91 833.91 666.46 100 1,534.00 1,487.00 1,353.00 45 more than 5 pounds, the corresponding FedEx 46 903.33 856.33 691.72 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 914.23 867.23 706.74 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 946.28 899.28 708.25 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 949.49 902.49 715.23 Additional per-pound Any fraction of a pound is rounded up to 50 964.83 917.83 741.37 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 992.81 945.81 743.99 FedEx® 10kg Box 1–22 lbs. $ 305.47 $ 13.89 service fees may apply for various clearance ® services, depending on commodity and 52 995.61 948.61 764.78 FedEx 25kg Box 1–56 lbs. 499.07 8.91 country; see pp. 116–117 for details.

91 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone K: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bahrain Envelope First® Priority® Economy® Weight First® Priority® Economy® • Brunei up to 8 oz. $ 142.85 $ 95.85 ** 53 lbs. $ 1,504.99 $ 1,457.99 $ 1,121.22 • Cyprus FedEx® 1 lb. 164.70 117.70 * 54 1,520.75 1,473.75 1,121.58 • Egypt Pak 2 lbs. 187.30 140.30 * 55 1,546.25 1,499.25 1,128.19 • Israel 1 lb. $ 216.66 $ 169.66 $ 127.21 56 1,571.75 1,524.75 1,134.80 • Jordan 2 lbs. 255.82 208.82 159.66 57 1,597.25 1,550.25 1,141.41 • Kuwait 3 293.35 246.35 189.28 58 1,622.75 1,575.75 1,148.02 • Oman 4 330.86 283.86 217.07 59 1,625.30 1,578.30 1,185.35 • Palestine Autonomous 5 368.37 321.37 240.92 60 1,632.71 1,585.71 1,235.45 • Qatar 6 404.26 357.26 275.89 61 1,668.84 1,621.84 1,240.47 • Saudi Arabia 7 441.16 394.16 294.93 62 1,672.46 1,625.46 1,273.01 • Syria2 8 484.28 437.28 336.25 63 1,675.94 1,628.94 1,276.27 • Turkey 9 511.94 464.94 357.24 64 1,743.34 1,696.34 1,278.05 • United Arab Emirates 10 564.69 517.69 394.40 65 1,750.08 1,703.08 1,278.30 11 584.72 537.72 399.39 66 1,750.76 1,703.76 1,278.60 Not all services are available 12 596.00 549.00 436.40 67 1,753.30 1,706.30 1,284.43 from all countries. See pp. 24–26 13 647.23 600.23 459.30 68 1,803.93 1,756.93 1,401.03 for the services available from 14 686.10 639.10 484.56 69 1,809.00 1,762.00 1,412.72 your origin country. Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 707.06 660.06 487.86 70 1,856.40 1,809.40 1,413.89 16 719.09 672.09 511.26 71 1,861.15 1,814.15 1,421.57 17 745.57 698.57 543.79 72 1,865.15 1,818.15 1,437.37 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 768.02 721.02 576.27 73 1,944.98 1,897.98 1,445.80 19 805.28 758.28 587.70 74 1,952.97 1,905.97 1,457.71 20 816.98 769.98 591.63 75 1,953.77 1,906.77 1,459.21 21 856.71 809.71 622.66 76 1,969.77 1,922.77 1,489.21 22 877.56 830.56 671.08 77 1,980.07 1,933.07 1,545.99 23 901.55 854.55 689.12 78 2,025.04 1,978.04 1,551.67 24 906.37 859.37 690.93 79 2,029.54 1,982.54 1,552.24 25 908.18 861.18 691.67 80 2,071.66 2,024.66 1,556.35 26 944.30 897.30 691.95 81 2,075.88 2,028.88 1,613.35 27 963.91 916.91 697.44 82 2,077.93 2,030.93 1,619.05 28 983.51 936.51 743.09 83 2,118.93 2,071.93 1,619.62 29 1,035.32 988.32 760.38 84 2,130.63 2,083.63 1,619.87 30 1,044.73 997.73 778.76 85 2,131.80 2,084.80 1,620.12 31 1,046.62 999.62 780.60 86 2,132.44 2,085.44 1,620.37 32 1,084.38 1,037.38 794.72 87 2,145.23 2,098.23 1,625.20 33 1,099.55 1,052.55 798.42 88 2,169.13 2,122.13 1,625.69 34 1,101.08 1,054.08 830.05 89 2,171.52 2,124.52 1,625.96 35 1,120.66 1,073.66 877.62 90 2,219.26 2,172.26 1,626.21 36 1,140.26 1,093.26 882.38 91 2,243.34 2,196.34 1,626.48 37 1,175.63 1,128.63 889.89 92 2,245.75 2,198.75 1,630.22 1 Note: Unless otherwise provided herein, 38 1,179.45 1,132.45 891.76 93 2,246.00 2,199.00 1,705.02 the terms and conditions of the country of origin apply to U.S. import shipments. 39 1,221.17 1,174.17 929.14 94 2,248.02 2,201.02 1,712.52 2 Service suspended as of publication date. 40 1,241.14 1,194.14 932.88 95 2,288.42 2,241.42 1,720.22 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,266.99 1,219.99 933.26 96 2,292.49 2,245.49 1,721.00 and say “international services.” 3 42 1,278.55 1,231.55 935.64 97 2,346.89 2,299.89 1,721.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,294.87 1,247.87 983.24 98 2,352.33 2,305.33 1,721.50 the number of pounds (1– 5) greater than the 44 1,313.00 1,266.00 1,005.76 99 2,354.56 2,307.56 1,721.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,346.01 1,299.01 1,008.02 100 2,399.00 2,352.00 1,722.00 45 more than 5 pounds, the corresponding FedEx 46 1,378.96 1,331.96 1,008.27 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,382.26 1,335.26 1,010.81 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,388.37 1,341.37 1,061.52 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,426.20 1,379.20 1,077.16 Additional per-pound Any fraction of a pound is rounded up to 50 1,474.50 1,427.50 1,100.71 Base rate rate (if applicable) 3 the next-higher pound. Ancillary clearance 51 1,479.33 1,432.33 1,103.07 FedEx® 10kg Box 1–22 lbs. $ 549.25 $ 24.97 service fees may apply for various clearance ® services, depending on commodity and 52 1,480.56 1,433.56 1,119.56 FedEx 25kg Box 1–56 lbs. 861.43 15.38 country; see pp. 116–117 for details.

92 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone L: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 113.55 $ 66.55 ** 53 lbs. $ 842.96 $ 795.96 $ 707.35 • Bolivia FedEx® 1 lb. 132.25 85.25 * 54 850.92 803.92 708.02 • Brazil Pak 2 lbs. 153.45 106.45 * 55 865.97 818.97 721.32 • Chile 1 lb. $ 154.88 $ 107.88 $ 93.73 56 881.02 834.02 734.62 • Colombia 2 lbs. 174.79 127.79 112.76 57 896.07 849.07 747.92 • Costa Rica 3 196.08 149.08 131.31 58 911.12 864.12 761.22 • Ecuador 4 217.42 170.42 152.98 59 912.64 865.64 780.11 • El Salvador 5 238.50 191.50 168.68 60 916.68 869.68 792.57 • French Guiana 6 259.29 212.29 190.46 61 926.86 879.86 847.57 • Guatemala 7 280.42 233.42 209.51 62 953.23 906.23 853.07 • Guyana 8 298.64 251.64 221.62 63 955.87 908.87 853.62 • Honduras 9 317.44 270.44 238.14 64 970.39 923.39 853.87 • Nicaragua 10 336.21 289.21 259.56 65 988.93 941.93 854.12 • Panama 11 350.43 303.43 267.15 66 1,017.73 970.73 854.37 • Paraguay 12 358.67 311.67 279.65 67 1,022.42 975.42 854.62 • Peru 13 378.84 331.84 292.15 68 1,025.08 978.08 856.56 • Suriname 14 393.10 346.10 310.47 69 1,025.81 978.81 858.65 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 414.22 367.22 323.23 70 1,040.36 993.36 900.38 • Venezuela 16 426.48 379.48 327.73 71 1,047.78 1,000.78 904.56 Not all services are available 17 432.10 385.10 339.58 72 1,081.67 1,034.67 942.88 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging from all countries. See pp. 24–26 18 451.02 404.02 348.87 73 1,085.06 1,038.06 946.72 for the services available from 19 465.98 418.98 387.01 74 1,085.40 1,038.40 947.11 your origin country. 20 467.48 420.48 390.83 75 1,091.72 1,044.72 947.37 21 479.49 432.49 402.95 76 1,092.36 1,045.36 947.62 22 506.48 459.48 404.17 77 1,093.41 1,046.41 947.87 23 512.81 465.81 418.05 78 1,114.41 1,067.41 948.12 24 514.79 467.79 419.44 79 1,124.79 1,077.79 948.37 25 517.41 470.41 431.12 80 1,125.83 1,078.83 948.62 26 538.13 491.13 440.64 81 1,127.51 1,080.51 948.87 27 549.73 502.73 442.54 82 1,161.09 1,114.09 949.39 28 561.37 514.37 469.32 83 1,164.45 1,117.45 959.64 29 583.12 536.12 472.00 84 1,164.79 1,117.79 979.02 30 594.67 547.67 484.26 85 1,165.04 1,118.04 980.97 31 596.13 549.13 500.23 86 1,165.29 1,118.29 999.04 32 625.33 578.33 501.84 87 1,165.60 1,118.60 1,000.85 33 628.25 581.25 514.62 88 1,165.89 1,118.89 1,002.74 34 629.30 582.30 521.36 89 1,171.54 1,124.54 1,022.41 35 640.45 593.45 552.21 90 1,177.18 1,130.18 1,026.21 36 651.64 604.64 555.30 91 1,204.67 1,157.67 1,026.59 37 662.77 615.77 556.15 92 1,210.42 1,163.42 1,026.84 38 675.16 628.16 573.15 93 1,220.88 1,173.88 1,027.71 39 686.33 639.33 574.85 94 1,221.93 1,174.93 1,044.96 1 Note: Unless otherwise provided herein, 40 705.41 658.41 583.70 95 1,232.50 1,185.50 1,066.26 the terms and conditions of the country 41 716.70 669.70 597.83 96 1,233.56 1,186.56 1,068.39 of origin apply to U.S. import shipments. 2 42 733.93 686.93 610.78 97 1,233.86 1,186.86 1,068.64 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 739.95 692.95 612.08 98 1,234.91 1,187.91 1,070.09 the number of pounds (1– 5) greater than the 44 750.41 703.41 630.31 99 1,254.90 1,207.90 1,071.14 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 751.63 704.63 632.14 100 1,274.00 1,227.00 1,092.00 45 more than 5 pounds, the corresponding FedEx 46 771.77 724.77 650.51 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 773.79 726.79 652.37 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 784.89 737.89 662.36 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 795.96 748.96 671.96 Additional per-pound Any fraction of a pound is rounded up to 50 807.05 760.05 702.03 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 825.18 778.18 705.04 FedEx® 10kg Box 1–22 lbs. $ 311.92 $ 14.18 service fees may apply for various clearance ® services, depending on commodity and 52 828.96 781.96 707.10 FedEx 25kg Box 1–56 lbs. 470.66 8.40 country; see pp. 116–117 for details.

93 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone M: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Afghanistan • Lesotho Envelope First® Priority® Economy® Weight First® Priority® Economy® • Albania • Liberia up to 8 oz. $ 138.95 $ 91.95 ** 53 lbs. $ 1,524.75 $ 1,477.75 $ 1,354.80 • Algeria • Libya • American Samoa • Macedonia ® 1 lb. 157.50 110.50 54 1,533.56 1,486.56 1,371.15 FedEx * • Angola • Madagascar Pak 2 lbs. 185.00 138.00 * 55 1,534.45 1,487.45 1,389.66 • Armenia • Malawi 1 lb. $ 211.01 $ 164.01 $ 164.01 56 1,535.34 1,488.34 1,408.17 • Azerbaijan • Mali 2 lbs. 247.21 200.21 200.21 57 1,536.23 1,489.23 1,426.68 • Belarus • Marshall Islands • Benin • Mauritania 3 289.85 242.85 242.85 58 1,537.12 1,490.12 1,445.19 • Bosnia-Herzegovina • Mauritius 4 329.18 282.18 282.18 59 1,544.99 1,497.99 1,480.93 • Botswana • Micronesia 5 355.10 308.10 296.48 60 1,545.93 1,498.93 1,484.51 • Burkina Faso • Moldova 6 389.50 342.50 339.42 61 1,564.72 1,517.72 1,485.07 • Burundi • Mongolia • Cambodia • Montenegro 62 1,598.87 1,551.87 1,486.51 7 432.29 385.29 377.33 • Cameroon • Morocco 8 473.53 426.53 426.53 63 1,602.29 1,555.29 1,514.89 • Cape Verde • Mozambique 9 510.22 463.22 463.22 64 1,651.95 1,604.95 1,517.73 • Central African • Namibia 2 10 553.08 506.08 506.08 65 1,690.13 1,643.13 1,518.03 Republic • New Caledonia • Chad • Niger 11 558.25 511.25 510.37 66 1,693.95 1,646.95 1,523.81 • Congo • Nigeria 12 578.33 531.33 524.17 67 1,694.34 1,647.34 1,582.16 • Cook Islands • Palau 13 639.06 592.06 558.44 68 1,696.21 1,649.21 1,649.21 • Croatia • Papua New Guinea 14 651.32 604.32 604.32 69 1,733.57 1,686.57 1,686.57 • Democratic Republic • Reunion Island Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging of Congo • Rwanda 15 680.08 633.08 633.08 70 1,762.70 1,715.70 1,712.84 • Djibouti • Saipan 16 722.71 675.71 650.75 71 1,765.62 1,718.62 1,718.62 • East Timor • Samoa 17 740.87 693.87 693.87 72 1,817.83 1,770.83 1,719.47 • Equatorial Guinea2 • Senegal Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 765.42 718.42 718.42 73 1,824.36 1,777.36 1,719.75 • Eritrea • Serbia • Ethiopia • Seychelles 19 786.92 739.92 739.92 74 1,858.06 1,811.06 1,720.03 • Fiji • Sierra Leone2 20 791.30 744.30 744.30 75 1,861.43 1,814.43 1,720.31 • French Polynesia • Swaziland 21 845.70 798.70 769.30 76 1,897.80 1,850.80 1,720.58 • Gabon • Tanzania • Gambia • Togo 22 862.73 815.73 795.35 77 1,901.44 1,854.44 1,724.94 • Georgia • Tonga 23 866.65 819.65 797.96 78 1,952.04 1,905.04 1,811.75 • Ghana • Tunisia 24 878.31 831.31 799.20 79 2,006.70 1,959.70 1,854.78 • Guinea • Turkmenistan2 2 25 880.49 833.49 801.02 80 2,012.17 1,965.17 1,859.09 • Guinea-Bissau • Uganda • Iraq • Ukraine 26 924.08 877.08 827.81 81 2,013.33 1,966.33 1,889.09 • Ivory Coast • Uzbekistan 27 958.91 911.91 881.45 82 2,036.44 1,989.44 1,892.09 • Kazakhstan • Vanuatu 28 962.40 915.40 904.13 83 2,089.18 2,042.18 1,892.39 • Kenya • Wallis and Futuna 29 1,016.78 969.78 960.90 84 2,119.02 2,072.02 1,892.64 • Kyrgyzstan • Zambia • Laos • Zimbabwe 30 1,022.22 975.22 974.41 85 2,122.01 2,075.01 1,892.89 31 1,022.77 975.77 975.77 86 2,122.38 2,075.38 1,897.14 Not all services are available 32 1,024.28 977.28 976.05 87 2,122.63 2,075.63 1,982.09 from all countries. See pp. 24–26 33 1,054.37 1,007.37 977.22 88 2,122.88 2,075.88 1,995.26 for the services available from 34 1,086.39 1,039.39 1,000.38 89 2,125.51 2,078.51 1,996.59 your origin country. 35 1,126.39 1,079.39 1,031.39 90 2,178.02 2,131.02 1,996.93 36 1,130.39 1,083.39 1,072.59 91 2,183.29 2,136.29 2,003.57 37 1,134.77 1,087.77 1,076.71 92 2,187.31 2,140.31 2,006.34 1 Note: Unless otherwise provided herein, 38 1,149.41 1,102.41 1,078.67 93 2,187.72 2,140.72 2,006.63 the terms and conditions of the country of origin apply to U.S. import shipments. 39 1,164.70 1,117.70 1,117.70 94 2,191.67 2,144.67 2,006.91 2 Service suspended as of publication date. 40 1,192.24 1,145.24 1,121.61 95 2,270.67 2,223.67 2,007.19 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,211.41 1,164.41 1,122.93 96 2,307.45 2,260.45 2,007.47 and say “international services.” 2 42 1,233.97 1,186.97 1,149.33 97 2,311.13 2,264.13 2,008.69 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,270.10 1,223.10 1,223.10 98 2,311.50 2,264.50 2,032.91 the number of pounds (1– 5) greater than the 44 1,277.51 1,230.51 1,230.51 99 2,311.75 2,264.75 2,129.12 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,279.57 1,232.57 1,232.19 100 2,312.00 2,265.00 2,265.00 45 more than 5 pounds, the corresponding FedEx 46 1,320.67 1,273.67 1,233.97 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,326.34 1,279.34 1,234.24 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,345.48 1,298.48 1,238.84 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,364.70 1,317.70 1,243.38 Additional per-pound Any fraction of a pound is rounded up to 50 1,426.14 1,379.14 1,245.19 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,432.29 1,385.29 1,267.46 FedEx® 10kg Box 1–22 lbs. $ 531.58 $ 24.16 service fees may apply for various clearance ® services, depending on commodity and 52 1,436.70 1,389.70 1,297.56 FedEx 25kg Box 1–56 lbs. 833.74 14.89 country; see pp. 116–117 for details.

94 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone N: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 108.20 $ 61.20 ** 53 lbs. $ 922.21 $ 875.21 $ 731.93 FedEx® 1 lb. 126.65 79.65 * 54 958.01 911.01 744.03 Pak 2 lbs. 128.15 81.15 * 55 967.29 920.29 756.24 1 lb. $ 153.13 $ 106.13 $ 87.14 56 976.57 929.57 768.45 2 lbs. 169.43 122.43 100.50 57 985.84 938.84 780.66 3 186.17 139.17 114.26 58 995.12 948.12 792.87 4 202.60 155.60 127.70 59 1,042.04 995.04 794.40 5 217.86 170.86 140.31 60 1,057.07 1,010.07 824.94 6 235.38 188.38 157.61 61 1,062.48 1,015.48 839.99 7 252.80 205.80 172.19 62 1,076.22 1,029.22 841.51 8 270.19 223.19 186.78 63 1,077.61 1,030.61 850.50 9 287.63 240.63 201.35 64 1,095.28 1,048.28 852.63 10 306.44 259.44 215.74 65 1,097.05 1,050.05 895.23 11 326.08 279.08 229.10 66 1,115.52 1,068.52 911.08 12 329.38 282.38 238.52 67 1,151.97 1,104.97 912.68 13 354.29 307.29 257.07 68 1,177.57 1,130.57 914.59 14 377.25 330.25 271.05 69 1,186.10 1,139.10 930.32 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 394.30 347.30 285.04 70 1,197.18 1,150.18 938.96 16 412.06 365.06 300.01 71 1,198.29 1,151.29 973.66 17 420.78 373.78 312.71 72 1,199.05 1,152.05 977.15 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 444.80 397.80 326.55 73 1,213.92 1,166.92 977.83 19 461.64 414.64 340.40 74 1,230.42 1,183.42 991.43 20 480.08 433.08 355.57 75 1,271.34 1,224.34 1,004.04 21 495.30 448.30 368.07 76 1,309.28 1,262.28 1,007.20 22 512.15 465.15 381.90 77 1,323.38 1,276.38 1,019.32 23 518.58 471.58 403.04 78 1,324.79 1,277.79 1,040.35 24 532.62 485.62 405.80 79 1,325.06 1,278.06 1,048.56 25 534.03 487.03 419.36 80 1,327.64 1,280.64 1,050.45 26 562.23 515.23 431.36 81 1,363.27 1,316.27 1,076.15 27 586.03 539.03 443.32 82 1,366.84 1,319.84 1,083.36 28 599.55 552.55 462.41 83 1,367.21 1,320.21 1,094.70 29 619.52 572.52 474.59 84 1,369.65 1,322.65 1,106.00 30 628.70 581.70 486.75 85 1,405.34 1,358.34 1,127.94 31 631.10 584.10 489.56 86 1,408.91 1,361.91 1,138.86 32 653.66 606.66 497.98 87 1,421.30 1,374.30 1,139.96 33 656.79 609.79 514.99 88 1,436.84 1,389.84 1,151.29 34 681.04 634.04 530.51 89 1,452.41 1,405.41 1,164.14 35 694.12 647.12 538.93 90 1,486.66 1,439.66 1,185.04 36 714.12 667.12 539.93 91 1,490.09 1,443.09 1,205.21 37 716.12 669.12 559.77 92 1,490.44 1,443.44 1,224.71 38 728.63 681.63 570.21 93 1,491.05 1,444.05 1,226.67 39 747.70 700.70 580.63 94 1,503.10 1,456.10 1,238.17 1 Note: Unless otherwise provided herein, 40 753.59 706.59 591.09 95 1,515.91 1,468.91 1,239.32 the terms and conditions of the country 41 768.82 721.82 603.78 96 1,517.20 1,470.20 1,250.78 of origin apply to U.S. import shipments. 2 42 778.61 731.61 611.93 97 1,518.12 1,471.12 1,251.93 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 791.10 744.10 622.37 98 1,536.15 1,489.15 1,252.18 the number of pounds (1– 5) greater than the 44 793.30 746.30 632.79 99 1,543.47 1,496.47 1,253.41 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 837.27 790.27 645.67 100 1,545.00 1,498.00 1,278.00 45 more than 5 pounds, the corresponding FedEx 46 842.94 795.94 646.96 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 843.96 796.96 653.85 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 863.99 816.99 670.27 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 866.00 819.00 671.92 Additional per-pound Any fraction of a pound is rounded up to 50 878.51 831.51 682.14 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 893.10 846.10 716.29 FedEx® 10kg Box 1–22 lbs. $ 282.63 $ 12.85 service fees may apply for various clearance ® services, depending on commodity and 52 919.56 872.56 719.71 FedEx 25kg Box 1–56 lbs. 487.28 8.70 country; see pp. 116–117 for details.

95 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone O: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 128.15 $ 81.15 ** 53 lbs. $ 860.83 $ 813.83 $ 597.81 • India FedEx® 1 lb. 143.85 96.85 * 54 865.11 818.11 599.18 • Maldives, Republic of Pak 2 lbs. 172.05 125.05 * 55 876.34 829.34 602.87 • Nepal 1 lb. $ 174.47 $ 127.47 $ 93.90 56 887.57 840.57 606.56 • Pakistan 2 lbs. 198.17 151.17 109.30 57 898.80 851.80 610.25 • Sri Lanka 3 217.60 170.60 123.32 58 910.03 863.03 613.94 4 237.00 190.00 138.47 59 919.97 872.97 649.60 Not all services are available 5 253.65 206.65 150.59 60 920.97 873.97 670.21 from all countries. See pp. 24–26 6 270.31 223.31 163.93 61 940.65 893.65 674.03 for the services available from 7 292.53 245.53 180.80 62 942.62 895.62 675.15 your origin country. 8 309.15 262.15 193.04 63 953.68 906.68 692.15 9 325.76 278.76 204.64 64 985.50 938.50 702.86 10 343.48 296.48 216.04 65 991.26 944.26 704.97 11 356.68 309.68 222.78 66 991.84 944.84 718.15 12 358.21 311.21 236.01 67 993.32 946.32 719.47 13 388.73 341.73 247.42 68 1,022.40 975.40 726.65 14 402.80 355.80 257.62 69 1,050.62 1,003.62 748.56 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 413.17 366.17 265.94 70 1,053.45 1,006.45 752.90 16 430.95 383.95 280.34 71 1,075.78 1,028.78 753.34 17 436.82 389.82 286.15 72 1,078.02 1,031.02 753.90 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 447.33 400.33 295.34 73 1,079.02 1,032.02 765.02 19 469.07 422.07 309.22 74 1,098.98 1,051.98 812.80 20 474.33 427.33 316.70 75 1,110.15 1,063.15 817.59 21 492.88 445.88 317.85 76 1,153.53 1,106.53 818.08 22 499.32 452.32 340.67 77 1,175.94 1,128.94 818.65 23 501.80 454.80 350.17 78 1,178.19 1,131.19 820.23 24 513.12 466.12 358.12 79 1,178.75 1,131.75 827.46 25 514.58 467.58 358.92 80 1,189.59 1,142.59 835.18 26 543.62 496.62 374.45 81 1,190.68 1,143.68 836.09 27 561.73 514.73 399.47 82 1,206.71 1,159.71 854.13 28 574.88 527.88 401.98 83 1,208.32 1,161.32 862.06 29 584.21 537.21 402.40 84 1,219.35 1,172.35 873.13 30 595.44 548.44 405.58 85 1,240.50 1,193.50 888.86 31 606.68 559.68 406.73 86 1,242.62 1,195.62 900.54 32 617.90 570.90 429.54 87 1,242.87 1,195.87 901.72 33 629.14 582.14 432.11 88 1,243.12 1,196.12 901.98 34 640.38 593.38 433.03 89 1,244.66 1,197.66 902.28 35 651.61 604.61 451.31 90 1,275.46 1,228.46 905.66 36 662.86 615.86 464.35 91 1,278.60 1,231.60 906.30 37 681.80 634.80 466.04 92 1,285.67 1,238.67 911.27 38 687.68 640.68 480.59 93 1,304.78 1,257.78 947.04 39 696.54 649.54 482.05 94 1,306.70 1,259.70 961.93 1 Note: Unless otherwise provided herein, 40 707.77 660.77 495.58 95 1,315.15 1,268.15 977.89 the terms and conditions of the country 41 719.05 672.05 518.63 96 1,316.45 1,269.45 979.49 of origin apply to U.S. import shipments. 2 42 730.28 683.28 521.53 97 1,317.02 1,270.02 979.74 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 741.51 694.51 528.27 98 1,328.30 1,281.30 984.29 the number of pounds (1– 5) greater than the 44 749.47 702.47 528.95 99 1,332.84 1,285.84 984.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 750.70 703.70 529.26 100 1,411.00 1,364.00 985.00 45 more than 5 pounds, the corresponding FedEx 46 775.20 728.20 531.51 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 786.47 739.47 548.29 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 787.86 740.86 559.73 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 815.49 768.49 560.88 Additional per-pound Any fraction of a pound is rounded up to 50 820.15 773.15 565.16 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 821.55 774.55 575.55 FedEx® 10kg Box 1–22 lbs. $ 311.46 $ 14.16 service fees may apply for various clearance ® services, depending on commodity and 52 849.46 802.46 584.13 FedEx 25kg Box 1–56 lbs. 467.83 8.35 country; see pp. 116–117 for details.

96 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Package Rates From Zone P: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Taiwan Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 112.40 $ 65.40 ** 53 lbs. $ 918.21 $ 871.21 $ 743.61 FedEx® 1 lb. 126.20 79.20 * 54 952.18 905.18 762.25 Pak 2 lbs. 148.35 101.35 * 55 960.34 913.34 773.75 1 lb. $ 155.74 $ 108.74 $ 93.10 56 968.50 921.50 785.25 2 lbs. 176.72 129.72 110.96 57 976.66 929.66 796.75 3 196.25 149.25 125.25 58 984.82 937.82 808.25 4 215.10 168.10 143.77 59 985.64 938.64 810.44 5 232.69 185.69 155.79 60 1,000.47 953.47 854.14 6 250.20 203.20 173.73 61 1,036.24 989.24 858.51 7 267.43 220.43 188.48 62 1,039.82 992.82 858.95 8 283.73 236.73 198.63 63 1,055.00 1,008.00 859.84 9 301.00 254.00 213.15 64 1,074.15 1,027.15 877.41 10 320.49 273.49 230.44 65 1,091.52 1,044.52 909.21 11 329.13 282.13 249.01 66 1,098.20 1,051.20 930.19 12 330.57 283.57 260.59 67 1,122.27 1,075.27 932.29 13 359.14 312.14 267.00 68 1,139.52 1,092.52 937.65 14 374.55 327.55 281.23 69 1,141.25 1,094.25 938.19 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 387.64 340.64 291.42 70 1,141.50 1,094.50 938.71 16 407.93 360.93 304.71 71 1,142.81 1,095.81 948.96 17 421.66 374.66 309.79 72 1,168.83 1,121.83 951.07 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 430.27 383.27 335.31 73 1,180.54 1,133.54 993.27 19 450.48 403.48 337.87 74 1,209.52 1,162.52 1,014.45 20 464.92 417.92 360.14 75 1,237.69 1,190.69 1,029.97 21 479.36 432.36 365.55 76 1,240.51 1,193.51 1,046.30 22 493.76 446.76 381.20 77 1,245.82 1,198.82 1,047.94 23 504.98 457.98 382.77 78 1,248.15 1,201.15 1,048.31 24 506.11 459.11 402.35 79 1,252.29 1,205.29 1,049.85 25 508.23 461.23 415.92 80 1,253.39 1,206.39 1,080.62 26 550.63 503.63 426.72 81 1,275.35 1,228.35 1,089.44 27 565.86 518.86 437.26 82 1,277.55 1,230.55 1,090.33 28 573.34 526.34 461.35 83 1,304.92 1,257.92 1,091.76 29 588.54 541.54 473.26 84 1,343.21 1,296.21 1,095.32 30 602.80 555.80 475.48 85 1,354.13 1,307.13 1,100.01 31 616.28 569.28 498.02 86 1,361.94 1,314.94 1,126.48 32 629.75 582.75 506.18 87 1,362.73 1,315.73 1,157.90 33 662.64 615.64 529.53 88 1,362.99 1,315.99 1,171.65 34 665.93 618.93 531.87 89 1,363.25 1,316.25 1,173.03 35 678.98 631.98 550.67 90 1,364.97 1,317.97 1,173.28 36 690.86 643.86 554.77 91 1,387.14 1,340.14 1,173.88 37 697.09 650.09 568.68 92 1,389.36 1,342.36 1,185.88 38 718.12 671.12 578.26 93 1,390.64 1,343.64 1,201.31 39 738.33 691.33 590.04 94 1,406.61 1,359.61 1,212.16 1 Note: Unless otherwise provided herein, 40 748.02 701.02 591.22 95 1,408.22 1,361.22 1,246.89 the terms and conditions of the country 41 765.42 718.42 613.14 96 1,408.47 1,361.47 1,250.37 of origin apply to U.S. import shipments. 2 42 767.78 720.78 624.62 97 1,408.72 1,361.72 1,250.72 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 813.18 766.18 636.08 98 1,410.31 1,363.31 1,251.47 the number of pounds (1– 5) greater than the 44 817.72 770.72 642.48 99 1,442.10 1,395.10 1,266.31 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 819.15 772.15 659.28 100 1,482.00 1,435.00 1,277.00 45 more than 5 pounds, the corresponding FedEx 46 832.50 785.50 704.50 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 833.84 786.84 709.03 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 851.02 804.02 711.46 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 852.74 805.74 712.17 Additional per-pound Any fraction of a pound is rounded up to 50 886.25 839.25 712.92 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 899.65 852.65 727.81 FedEx® 10kg Box 1–22 lbs. $ 283.82 $ 12.90 service fees may apply for various clearance ® services, depending on commodity and 52 908.20 861.20 742.16 FedEx 25kg Box 1–56 lbs. 461.48 8.24 country; see pp. 116–117 for details.

97 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Express Multiweight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. FedEx International First® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.62 $ 6.29 $ 10.88 $ 21.47 $ 12.67 $ 12.51 $ 13.67 $ 11.25 $ 15.34 $ 23.99 $ 12.74 $ 23.12 $ 15.45 $ 14.11 $ 14.82 1,000+ lbs. 6.36 6.04 10.45 20.18 12.16 12.01 13.12 10.85 14.73 22.55 12.36 21.73 14.68 13.69 14.23

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.15 $ 5.82 $ 10.41 $ 21.00 $ 12.20 $ 12.04 $ 13.20 $ 10.78 $ 14.87 $ 23.52 $ 12.27 $ 22.65 $ 14.98 $ 13.64 $ 14.35 1,000+ lbs. 5.90 5.61 10.04 19.82 11.76 11.61 12.72 10.39 14.33 22.20 11.95 21.29 14.29 13.29 13.83

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 4.50 $ 4.82 $ 8.39 $ 17.60 $ 10.68 $ 10.27 $ 11.04 $ 8.91 $ 13.53 $ 17.22 $ 10.92 $ 22.65 $ 12.78 $ 9.85 $ 12.77 1,000+ lbs. 4.38 4.65 8.09 16.54 10.30 9.90 10.64 8.59 13.04 16.19 10.64 21.29 12.19 9.59 12.31

1 Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

98 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx® International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates U.S. to Europe U.S. outbound rates for many of the key destinations FedEx International 1 Next Flight serves are listed here. FedEx International Next Flight serves ORIGIN ZONES more than 220 countries and territories: If your destination is not listed, Destination A B C D call 1.800.974.7333 for rate information. Amsterdam $ 365 $ 365 $ 464 $ 568 To calculate your rate: Athens 378 378 470 576 Barcelona 378 378 470 576 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your Berlin 432 432 556 587 shipment using the table below. Call 1.800.974.7333 to verify which Brussels 365 365 464 568 zone applies to your origin ZIP code. Budapest 482 482 501 587 2. See the appropriate rate table for your shipment’s destination region Copenhagen 378 378 470 576 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Dublin 421 421 470 519 America, Canada). Rates shown are based on a 1-lb. package. Dusseldorf 432 454 556 587 This includes both document and nondocument shipments. Frankfurt 365 365 464 568 Geneva 365 365 464 568 3. Note any additional charges or fees that may apply from the chart on p. 100. Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 Origin Cities (U.S. and Puerto Rico) ZONE1 London 241 241 241 489 New York A Madrid 365 365 464 568 Miami B Manchester 427 427 464 568 Milan 378 378 470 576 Boston; Chicago; Houston; Los Angeles; C Moscow 514 514 525 612 San Francisco; and Washington, D.C. Munich 432 454 556 587 All other cities (including cities in Puerto Rico) D Oslo 378 378 470 576 Paris 365 365 464 568 Prague 482 482 501 587 Rome 365 365 464 568 U.S. to Asia and Australia Stockholm 365 365 464 568 Vienna 440 440 464 568 ORIGIN ZONES1 Warsaw 482 482 501 587 Zurich 365 365 464 568 Destination A B C D Auckland $ 402 $ 402 $ 427 $ 440 Beijing 365 365 427 470 Delhi 402 402 427 440 U.S. to Caribbean Hong Kong 408 408 476 494 Jakarta 440 440 507 507 ORIGIN ZONES1 Kuala Lumpur 440 440 489 507 Destination A B C D Manila 402 402 427 440 Aruba $ 396 $ 312 $ 452 $ 525 Melbourne 440 440 464 476 Bahamas 396 312 452 525 Mumbai 402 402 427 440 Barbados 396 312 452 525 Seoul 365 365 427 470 Curaçao 396 312 452 525 Singapore 408 408 476 494 Dominican Sydney 452 452 476 494 Republic 396 312 452 525 Taipei 402 402 427 440 Grand Cayman 396 312 452 525 Tokyo 408 408 476 494 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525

1 Country and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

99 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

U.S. to Middle East and Africa Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 1 ORIGIN ZONES Flight Air Waybill, which the courier will bring to you to complete at time of Destination A B C D pickup. Other export documentation may be required as well. FedEx International Abidjan $ 457 $ 457 $ 494 $ 519 Broker Select and Hold at Location are not available. Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Special Handling Fees and Other Charges Alexandria 441 441 494 519 The following fees apply per shipment. Amman 421 421 494 519 Declared Value Charge1 $1 per $100 of value in excess of Bahrain 457 457 494 519 $100 or $9.07 per lb., whichever is greater Beirut 457 457 494 519 Delivery charge for additional document Cairo 421 421 494 519 shipments destined for the same city $75 per additional document Cape Town 457 457 494 519 Electronic Export Information Filing Fee $10 Casablanca 457 457 494 519 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Dakar 457 457 494 519 Weekend or Holiday Delivery Charge $75 Dubai 457 457 494 519 3 Istanbul 457 457 494 519 Hand Carry Fee Quoted at the time of transaction Johannesburg 421 421 494 519 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Tel Aviv 421 421 494 519 1 Applies to all shipments with a declared value for carriage of more than $100. 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can U.S. to Latin America arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. ORIGIN ZONES1 Destination A B C D Additional Weight Charges Asuncion $ 408 $ 318 $ 482 $ 544 Charge after the first pound for shipments to European locations Bogota 408 318 482 544 (other than Eastern Europe and London) $11.25 per lb. Buenos Aires 396 312 452 525 Charge after the first pound for shipments to Africa, the Middle Caracas 408 318 482 544 East and Eastern European locations1 $14.75 per lb. Guayaquil 408 318 482 544 Charge after the first pound for shipments to London $10.25 per lb. Lima 408 318 482 544 Charge after the first pound for shipments to Canadian locations $7.75 per lb. Mexico City 365 340 427 445 Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Montevideo 396 312 452 525 Panama City 396 312 452 525 Charge after the first pound for shipments to Asia, Central and Quito 408 318 482 544 South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments from Miami to Central Rio de Janeiro 396 312 452 525 and South American locations, and Mexico $10.25 per lb. Santiago 383 298 544 568 Sao Paulo 408 318 482 544 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous Goods U.S. to Canada You cannot ship dangerous goods of any kind via FedEx International Next Flight service. ORIGIN ZONES1 Destination A B C D Declared Value Calgary $ 402 $ 422 $ 427 $ 452 For declared-value information, see the Declared Value for Carriage and Limits Montreal 346 346 383 494 of Liability section in the FedEx Express International Terms and Conditions. Ottawa 402 422 427 452 Toronto 346 346 383 494 Payment Restrictions Vancouver 402 422 427 452 We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer.

1 Country and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

100 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates Europe to U.S. U.S. import rates for shipments from many of the key origins FedEx 2 International Next Flight serves are listed here. If your origin is not listed, DESTINATION ZONES call 1.800.974.7333 for rate information. Origin A B C D To calculate your rate: Amsterdam $ 500 $ 500 $ 599 $ 703 Athens 513 513 605 711 1. Determine the U.S. or Puerto Rico destination zone (A through D) for Barcelona 513 513 605 711 your shipment using the table below. Call 1.800.974.7333 to verify Berlin 567 567 691 722 which zone applies to your destination ZIP code. Brussels 500 500 599 703 2. See the appropriate rate table for your shipment’s origin region Budapest 617 617 636 722 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Copenhagen 513 513 605 711 America, Canada). Rates shown are based on a 1-lb. package. Dublin 556 556 605 654 This includes both document and nondocument shipments. Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 3. Note any additional charges or fees that may apply from the chart on p. 102. Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 Destination Cities (U.S. and Puerto Rico) ZONE2 London 376 376 376 624 New York A Madrid 500 500 599 703 Miami B Manchester 562 562 599 703 Milan 513 513 605 711 Boston; Chicago; Houston; Los Angeles; C Moscow 649 649 660 747 San Francisco; and Washington, D.C. Munich 567 589 691 722 All other cities (including cities in Puerto Rico) D Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Rome 500 500 599 703 Asia and Australia to U.S. Stockholm 500 500 599 703 Vienna 575 575 599 703 DESTINATION ZONES2 Warsaw 617 617 636 722 Zurich 500 500 599 703 Origin A B C D Auckland $ 537 $ 537 $ 562 $ 575 Beijing 500 500 562 605 Delhi 537 537 562 575 Caribbean to U.S. Hong Kong 543 543 611 629 Jakarta 575 575 642 642 DESTINATION ZONES2 Kuala Lumpur 575 575 624 642 Origin A B C D Manila 537 537 562 575 Aruba $ 531 $ 447 $ 587 $ 660 Melbourne 575 575 599 611 Bahamas 531 447 587 660 Mumbai 537 537 562 575 Barbados 531 447 587 660 Seoul 500 500 562 605 Curaçao 531 447 587 660 Singapore 543 543 611 629 Dominican Sydney 587 587 611 629 Republic 531 447 587 660 Taipei 537 537 562 575 Grand Cayman 531 447 587 660 Tokyo 543 543 611 629 Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660

1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 Country and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

101 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Middle East and Africa to U.S. Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 2 DESTINATION ZONES Flight Air Waybill, which the courier will bring to the shipper to complete at Origin A B C D time of pickup. Other export documentation may be required as well. FedEx Abidjan $ 592 $ 592 $ 629 $ 654 International Broker Select and Hold at Location are not available. Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Special Handling Fees and Other Charges Alexandria 576 576 629 654 The following fees apply per shipment. Amman 556 556 629 654 Declared Value Charge1 $1 per $100 of value in excess of Bahrain 592 592 629 654 $100 or $9.07 per lb., whichever is greater Beirut 592 592 629 654 Delivery charge for additional document Cairo 556 556 629 654 shipments destined for the same city $75 per additional document Cape Town 592 592 629 654 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Casablanca 592 592 629 654 Weekend or Holiday Delivery Charge $75 Dakar 592 592 629 654 Hand Carry Fee3 Quoted at the time of transaction Dubai 592 592 629 654 Istanbul 592 592 629 654 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Johannesburg 556 556 629 654 1 Applies to all shipments with a declared value for carriage of more than $100. Tel Aviv 556 556 629 654 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel Latin America to U.S. cost of the courier and will be quoted at the time of transaction.

DESTINATION ZONES2 Additional charges and fees may apply. They vary depending on origin country. Call 1.800.974.7333 for information. Origin A B C D Asuncion $ 543 $ 453 $ 617 $ 679 Additional Weight Charges Bogota 543 453 617 679 Buenos Aires 531 447 587 660 Charge after the first pound for shipments from European locations Caracas 543 453 617 679 (other than Eastern Europe and London) $11.25 per lb. Guayaquil 543 453 617 679 Charge after the first pound for shipments from Africa, the Middle 1 Lima 543 453 617 679 East and Eastern European locations $14.75 per lb. Mexico City 500 475 562 580 Charge after the first pound for shipments from London $10.25 per lb. Montevideo 531 447 587 660 Charge after the first pound for shipments from Canadian locations $7.75 per lb. Panama City 531 447 587 660 Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Quito 543 453 617 679 Charge after the first pound for shipments from Asia, Central and Rio de Janeiro 531 447 587 660 South American locations, and Mexico $14.75 per lb. Santiago 518 433 679 703 Charge after the first pound for shipments to Miami from Central Sao Paulo 543 453 617 679 and South American locations, and Mexico $10.25 per lb. 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Canada to U.S. Dangerous Goods DESTINATION ZONES2 You cannot ship dangerous goods of any kind via FedEx International Next Origin A B C D Flight service. Calgary $ 537 $ 557 $ 562 $ 587 Declared Value Montreal 481 481 518 629 Ottawa 537 557 562 587 For declared-value information, see the Declared Value for Carriage and Limits Toronto 481 481 518 629 of Liability section in the FedEx Express International Terms and Conditions. Vancouver 537 557 562 587 Payment Restrictions We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer.

102 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Freight Rates: U.S. Export Use these rates when shipping outbound from the U.S.

About These Rate Tables • Dropoff and Hold-at-Location Shipments More Than 150 Lbs.: Puerto Rico In the rate tables that follow: Rates refers to rates for shipments To determine the per-pound shipping charge that are dropped off at an origin for your express freight shipment, please refer • Door-to-Door Rates refers to rates airport and held at the destination to the table below. for shipments sent from sender airport for pickup. door to recipient door. Multiply by total shipment weight. Call 1.800.332.0807 for available • Dropoff Rates refers to rates for airport locations. FedEx FedEx International International shipments that are dropped off at ® ® an origin airport and delivered to Priority Economy Weight Freight 1 Freight 1 the recipient’s door. 151–999 lbs. $ 6.42 $ 4.59 • Hold-at-Location Rates refers to 1,000+ lbs. 6.00 4.29 rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 5.53 $ 5.88 $ 6.20 $ 10.44 $ 22.14 $ 10.06 $ 10.28 $ 11.89 $ 9.47 $ 15.17 $ 14.53 $ 18.67 $ 23.80 $ 12.58 $ 13.17 1,000+ lbs. 5.14 5.47 5.77 9.71 20.59 9.36 9.56 11.06 8.71 14.11 13.51 17.36 22.13 11.57 12.25 Minimum Charge 373.30 391.40 419.50 630.60 1,337.30 675.90 655.95 718.20 624.25 1,516.05 877.65 1,127.70 1,437.55 759.85 923.25 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 5.03 $ 5.38 $ 5.70 $ 9.94 $ 21.64 $ 9.56 $ 9.78 $ 11.39 $ 8.97 $ 14.67 $ 14.03 $ 18.17 $ 23.30 $ 12.08 $ 12.67 1,000+ lbs. 4.64 4.97 5.27 9.21 20.09 8.86 9.06 10.56 8.21 13.61 13.01 16.86 21.63 11.07 11.75 Minimum Charge 328.00 346.10 374.20 600.40 1,307.10 630.60 610.65 688.00 578.95 1,440.55 847.45 1,097.50 1,407.35 729.65 877.95

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 4.12 $ 4.32 $ 4.63 $ 6.73 $ 12.89 $ 7.46 $ 7.24 $ 7.58 $ 6.89 $ 10.04 $ 9.55 $ 12.31 $ 14.07 $ 7.66 $ 10.19 1,000+ lbs. 3.81 4.00 4.28 6.23 11.92 6.98 6.77 7.01 6.37 9.29 8.83 11.39 13.02 7.16 9.43 Minimum Charge 373.30 391.40 419.50 609.75 1,167.85 675.90 655.95 686.75 624.25 1,516.05 865.25 1,115.30 1,274.75 694.00 923.25 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 3.62 $ 3.82 $ 4.13 $ 6.23 $ 12.39 $ 6.96 $ 6.74 $ 7.08 $ 6.39 $ 9.54 $ 9.05 $ 11.81 $ 13.57 $ 7.16 $ 9.69 1,000+ lbs. 3.31 3.50 3.78 5.73 11.42 6.48 6.27 6.51 5.87 8.79 8.33 10.89 12.52 6.66 8.93 Minimum Charge 328.00 346.10 374.20 564.45 1,122.55 630.60 610.65 641.45 578.95 1,440.55 819.95 1,070.00 1,229.45 648.70 877.95

1 For an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

103 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E International Express Freight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S.

About These Rate Tables • Dropoff Rates refers to rates for • Hold-at-Location Rates refers • Dropoff and Hold-at-Location In the rate tables that follow: shipments that are dropped off to rates for shipments that Rates refers to rates for shipments at an origin airport and delivered are picked up at the sender’s that are dropped off at an origin • Door-to-Door Rates refers to to the recipient’s door. location and held at the airport and held at the destination rates for shipments sent from destination airport for pickup. airport for pickup. sender door to recipient door. Call 1.800.332.0807 for available airport locations.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.15 $ 5.82 $ 10.41 $ 21.00 $ 12.20 $ 12.04 $ 13.20 $ 10.78 $ 14.87 $ 23.52 $ 12.27 $ 22.65 $ 14.98 $ 13.64 $ 14.35 1,000+ lbs. 5.90 5.61 10.04 19.82 11.76 11.61 12.72 10.39 14.33 22.20 11.95 21.29 14.29 13.29 13.83 Minimum Charge 298.12 351.53 628.76 1,268.40 736.88 727.22 797.28 651.11 898.15 1,420.61 741.11 1,368.06 904.79 823.86 866.74 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.10 $ 5.77 $ 10.36 $ 20.85 $ 12.05 $ 11.89 $ 13.10 $ 10.63 $ 14.72 $ 23.37 $ 12.12 $ 22.50 $ 14.83 $ 13.49 $ 14.20 1,000+ lbs. 5.85 5.56 9.99 19.67 11.61 11.46 12.62 10.24 14.18 22.05 11.80 21.14 14.14 13.14 13.68 Minimum Charge 284.28 348.51 622.11 1,259.34 727.82 718.16 791.24 642.05 889.09 1,411.55 732.05 1,359.00 895.73 814.80 857.68

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 4.50 $ 4.82 $ 8.39 $ 17.60 $ 10.68 $ 10.27 $ 11.04 $ 8.91 $ 13.53 $ 17.22 $ 10.92 $ 22.65 $ 12.78 $ 9.85 $ 12.77 1,000+ lbs. 4.38 4.65 8.09 16.54 10.30 9.90 10.64 8.59 13.04 16.19 10.64 21.29 12.19 9.59 12.31 Minimum Charge 236.71 291.13 506.76 1,046.36 645.07 620.31 666.82 538.16 817.21 1,014.25 659.57 1,368.06 771.91 594.94 771.31 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 4.45 $ 4.62 $ 8.19 $ 17.40 $ 10.48 $ 10.07 $ 10.84 $ 8.71 $ 13.33 $ 17.02 $ 10.72 $ 22.45 $ 12.58 $ 9.65 $ 12.57 1,000+ lbs. 4.33 4.45 7.89 16.34 10.10 9.70 10.44 8.39 12.84 15.99 10.44 21.09 11.99 9.39 12.11 Minimum Charge 223.86 268.63 494.68 1,092.54 632.99 643.20 654.74 549.25 805.13 1,038.09 647.49 1,355.98 759.83 582.86 759.23

1 Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

104 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx International Premium® Zones and Rates: U.S. Export Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, including FedEx International Express Freight® and FedEx International Airport-to-AirportSM, call 1.877.398.5851.*

Determine FedEx International Destination City Airport Zone1 Destination City Airport Zone1 Premium Rates Australia Melbourne MEL J Guam Agana GUM J 1. Find the zone for your destination Sydney SYD Hong Kong Hong Kong HKG F in the zone table at right. Belgium Antwerp ANR D India Bengaluru BLR O Brussels BRU Mumbai BOM 2. Determine your total shipment weight Brazil Sao Paulo VCP L New Delhi DEL (round up to the next-higher pound). Canada Montreal YUL A Indonesia Jakarta CGK J Toronto YYZ Israel Tel Aviv TLV K 3. Multiply the per-pound rate shown Vancouver YVR Italy Milan MXP D in the rate table below by the total China2 Beijing PEK N Japan Nagoya NGO G shipment weight. Guangzhou CAN Osaka KIX Shanghai PVG Tokyo NRT Shenzhen SZX Korea, South Incheon ICN G Colombia Bogota BOG L Luxembourg Luxembourg City LUX D Denmark Copenhagen CPH H Malaysia Kuala Lumpur KUL J England (U.K.) Birmingham BHX D Penang PEN London LHR Mexico Guadalajara GDL C Manchester MAN Mexico City MEX Stansted STN Monterrey MTY France Bordeaux BOD D Toluca TLC Lille LIL Netherlands (Holland) Amsterdam AMS D Lyon LYS Eindhoven EIN Nantes NTE Panama Panama City PTY L Paris CDG Philippines Manila MNL J Germany Berlin TXL D Singapore Singapore SIN F Bremen BRE Spain Barcelona BCN H Cologne CGN Madrid MAD Dresden DRS Sweden Stockholm ARN H Dusseldorf DUS Switzerland Basel BSL H Frankfurt FRA Taiwan Taipei TPE F Hamburg HAM Thailand Bangkok BKK J Hanover HAJ United Arab Emirates Dubai DXB K Munich MUC Venezuela Valencia VLN L Nuremberg NUE Vietnam Ho Chi Minh City SGN J Stuttgart STR

FedEx International Premium® Multiply by total shipment weight. ZONES Weight A C D F G H J K L N2 O 0–99 lbs. $ 5.33 $ 6.01 $ 10.29 $ 9.91 $ 10.13 $ 11.76 $ 15.07 $ 14.42 $ 18.60 $ 12.45 $ 13.05 100–1,100 lbs. 5.28 5.95 10.19 9.81 10.03 11.64 14.92 14.28 18.42 12.33 12.92 1,101+ lbs. 4.84 5.46 9.35 9.00 9.20 10.68 13.69 13.10 16.90 11.31 11.85 Minimum Charge 85.00 85.00 85.00 85.00 85.00 85.00 85.00 85.00 85.00 85.00 85.00 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

* For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments, see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services. 1 Country and zone alignments are subject to change without notice. 2 Destination surcharges may apply for FedEx International Premium shipments to China that contain dangerous goods. See the Dangerous Goods section in the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services for details.

105 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground® and FedEx Home Delivery® U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.60 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 1 lb. $ 7.58 $ 8.36 $ 8.59 $ 8.97 $ 9.28 $ 9.40 $ 9.55 2 lbs. 8.36 9.09 9.73 9.94 10.37 10.78 10.98 3 8.50 9.48 10.26 10.68 11.11 11.49 12.05 4 8.82 9.71 10.86 11.35 11.67 12.34 13.01 5 8.92 9.91 11.17 11.80 12.19 12.82 13.67 6 9.22 10.18 11.43 12.03 12.48 13.15 13.79 7 9.74 10.43 11.62 12.41 12.70 13.50 14.46 Maximum Weight in Lbs. Maximum Weight 8 9.93 10.70 11.92 12.65 13.09 13.91 14.94 9 10.09 10.95 12.08 12.75 13.37 14.49 15.73 10 10.32 10.96 12.15 13.10 13.65 15.33 16.78 11 10.77 11.21 12.27 13.19 14.11 16.62 17.89 12 10.95 11.68 12.38 13.38 14.62 17.29 18.90 13 11.21 11.96 12.66 13.76 15.07 18.52 20.13 14 11.50 12.16 12.67 13.96 15.94 19.67 21.29 15 11.57 12.55 12.96 14.60 16.83 20.28 22.58 16 11.81 12.79 13.07 14.70 17.37 21.13 23.26 17 12.02 13.18 13.36 15.26 18.10 22.43 24.14 18 12.04 13.36 13.62 15.85 19.01 22.89 25.56 19 12.19 13.70 13.89 16.38 19.36 23.49 26.38 20 12.36 13.94 14.23 17.19 20.02 24.36 27.60 21 12.61 14.35 14.71 17.22 20.84 25.28 28.71 22 12.88 14.62 15.40 18.02 21.90 26.21 29.97 23 13.03 15.02 15.89 18.72 22.73 27.09 31.16 24 13.28 15.51 16.40 19.32 23.59 27.75 32.39 25 13.43 15.68 16.60 19.88 24.17 29.17 33.59 26 13.94 16.22 17.30 20.49 25.06 30.14 34.71 27 14.28 16.61 17.48 20.83 25.87 30.68 35.56 28 14.53 17.00 18.45 21.98 27.34 32.30 37.15 29 14.84 17.33 18.98 22.27 28.13 33.10 37.91 30 14.99 17.59 19.51 23.15 28.58 33.51 39.49 31 15.27 17.91 19.52 23.17 29.00 34.03 40.17 32 15.30 17.95 19.84 23.37 29.56 34.62 41.39 33 15.38 18.35 20.53 24.46 30.62 35.52 42.11 34 15.62 18.76 21.18 25.08 31.20 36.48 43.70 35 15.91 19.57 21.68 25.69 31.96 37.41 44.86 36 16.14 19.58 22.07 26.57 32.76 38.69 45.75 37 16.55 20.02 22.50 27.15 33.45 39.92 46.63 38 16.79 20.33 23.00 27.81 34.22 40.47 47.50 39 17.03 20.73 23.53 28.12 35.08 41.67 48.48 40 17.05 20.80 23.59 28.44 35.81 41.68 48.81 41 17.27 21.50 24.23 29.14 36.60 42.96 49.85 42 17.37 21.98 25.16 29.80 37.47 44.10 50.59 43 17.77 22.09 25.21 30.72 38.75 45.27 51.46 44 18.02 22.52 26.09 31.57 39.09 46.24 52.00 45 18.04 22.65 26.10 31.59 39.73 47.60 52.87 46 18.43 22.66 26.69 32.17 40.79 48.10 53.75 47 18.52 22.95 27.11 32.40 40.95 49.04 54.62 48 18.53 23.19 27.46 33.26 41.57 49.49 55.49 49 18.54 23.20 27.47 33.27 42.08 50.37 55.81 1 From origin to destination anywhere in the contiguous U.S. 18.55 23.21 27.48 33.32 42.23 50.49 56.66 50 Any fraction of a pound is rounded up to the next-higher pound.

106 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.60 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 51 lbs. $ 18.56 $ 23.22 $ 27.49 $ 33.33 $ 42.24 $ 50.50 $ 56.67 52 18.57 23.23 27.51 33.34 42.25 50.51 56.68 53 18.58 23.24 27.52 33.39 42.26 50.52 56.69 54 18.59 23.26 27.57 33.61 42.27 50.53 57.28 55 18.60 23.27 27.58 34.10 42.28 50.54 57.95 56 18.61 23.46 27.61 34.57 42.29 50.55 58.67 57 18.94 23.61 27.94 35.40 42.30 50.56 59.27 Maximum Weight in Lbs. Maximum Weight 58 18.95 23.62 28.19 35.77 42.34 50.57 60.34 59 19.29 23.86 28.60 35.79 43.13 51.24 60.78 60 19.48 24.32 29.05 36.39 43.52 51.52 61.16 61 19.87 25.08 29.06 37.14 43.91 51.82 61.53 62 20.29 26.12 29.56 37.84 44.20 52.62 61.91 63 20.32 26.13 29.57 37.85 44.50 52.71 62.29 64 20.85 26.89 30.34 38.23 45.23 53.07 63.24 65 21.08 27.14 30.35 38.24 45.63 53.18 63.35 66 21.38 27.62 30.36 38.27 45.66 53.34 63.48 67 21.66 27.64 30.71 38.31 46.02 53.61 63.63 68 21.83 28.41 32.19 38.85 46.27 53.91 63.64 69 22.08 28.42 32.20 39.46 46.51 53.92 63.97 70 22.18 28.47 32.59 39.96 47.44 53.93 64.52 71 22.30 28.77 33.11 40.35 48.19 55.31 64.53 72 22.82 28.82 33.88 40.98 48.54 57.14 64.98 73 23.18 28.83 33.89 40.99 48.60 57.15 65.10 74 24.24 28.85 34.13 41.24 49.82 57.78 65.24 75 25.37 29.66 34.23 42.32 50.29 58.37 65.26 76 26.34 30.75 34.35 42.61 50.92 59.32 65.27 77 27.61 31.76 35.71 43.16 51.22 60.45 65.28 78 27.92 32.37 36.12 43.63 51.53 61.46 65.29 79 29.18 33.40 36.67 44.31 52.61 62.41 66.36 80 29.98 34.35 37.54 45.36 53.49 62.69 66.86 81 30.96 35.27 38.77 45.68 54.19 63.65 67.70 82 31.70 35.75 39.67 46.53 54.32 65.29 67.71 83 32.29 36.47 40.53 46.86 55.00 65.30 67.72 84 33.25 37.35 40.96 47.30 55.83 66.09 68.25 85 34.15 37.92 41.74 48.06 56.69 66.80 68.99 86 35.43 39.53 43.00 48.96 57.37 68.05 70.44 87 36.12 39.67 43.13 48.97 58.12 68.10 70.54 88 37.98 40.95 44.78 50.55 58.88 68.81 72.00 89 39.30 41.70 45.63 50.71 59.61 69.52 73.50 90 40.20 42.37 45.86 51.23 59.89 69.81 73.55 91 40.46 43.10 46.32 51.24 60.51 69.82 73.64 92 42.24 43.91 47.00 52.01 61.30 70.11 74.43 93 42.43 44.76 48.35 52.72 61.78 70.37 75.19 94 43.42 45.13 48.57 53.41 62.50 70.51 75.97 95 44.43 46.34 49.32 54.12 62.92 70.75 76.78 96 45.42 46.66 51.13 55.26 63.28 71.25 78.27 97 46.47 48.02 51.14 55.60 64.04 71.26 78.32 98 47.53 48.33 51.89 56.26 64.76 71.78 79.10 99 48.57 49.10 53.39 56.96 65.51 72.50 79.88 1 From origin to destination anywhere in the contiguous U.S. 49.48 49.90 53.86 57.82 66.23 73.23 80.67 100 Any fraction of a pound is rounded up to the next-higher pound.

107 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground U.S. Rates: Zones 2–8

Service FedEx Ground® Delivery Commitment 1–5 days based on distance to destination 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 101 lbs. $ 49.51 $ 49.91 $ 53.87 $ 57.83 $ 66.25 $ 73.24 $ 80.68 102 49.92 50.53 54.47 58.31 66.40 73.25 80.73 103 51.28 51.31 55.14 58.90 67.66 74.53 81.43 104 51.59 52.06 55.80 59.52 67.87 74.75 82.20 105 52.44 52.83 56.44 60.75 68.92 75.18 82.91 106 53.30 53.62 57.08 60.76 68.93 75.86 83.67 107 54.08 54.43 58.30 61.96 69.55 76.52 85.16 Maximum Weight in Lbs. Maximum Weight 108 54.86 55.21 58.40 61.99 70.19 77.19 85.17 109 55.65 55.96 59.03 62.60 70.81 77.85 85.93 110 56.33 56.79 59.71 63.20 71.50 78.55 86.67 111 56.96 57.42 61.55 64.43 72.10 79.19 88.45 112 58.12 58.61 61.62 64.44 72.71 79.88 88.55 113 58.18 58.66 62.30 65.03 73.37 80.54 90.16 114 58.79 59.88 62.99 66.30 74.60 81.89 90.75 115 59.43 60.56 63.07 66.47 74.61 81.90 90.76 116 60.05 60.79 64.36 66.78 75.11 82.39 91.32 117 60.65 61.43 65.01 68.01 75.72 83.70 92.79 118 61.28 62.68 65.08 68.21 76.34 83.71 93.62 119 61.93 62.75 65.74 68.60 76.99 84.37 94.73 120 63.00 63.92 66.42 69.24 77.61 85.03 94.85 121 63.69 64.28 67.11 69.73 78.10 85.50 95.28 122 64.13 64.89 67.77 70.35 78.72 86.84 96.06 123 64.78 64.96 69.14 70.95 79.34 87.06 96.81 124 65.40 66.22 69.85 71.60 79.99 87.48 97.54 125 66.06 66.23 69.88 72.22 80.60 88.15 98.28 126 67.32 67.52 71.93 72.69 81.07 89.28 100.80 127 67.39 67.55 71.95 73.31 81.69 89.29 100.81 128 68.02 68.04 72.66 73.95 82.93 90.89 102.31 129 69.31 69.57 73.36 74.59 82.94 90.90 102.32 130 69.34 69.58 74.03 75.16 83.54 91.22 102.86 131 69.97 70.02 74.95 75.68 83.99 92.33 103.87 132 70.64 71.38 74.96 76.29 84.62 92.34 104.38 133 71.29 71.49 75.45 76.90 85.22 92.98 104.72 134 71.94 72.04 76.20 77.56 85.87 93.62 105.17 135 72.49 73.46 76.87 78.20 86.57 94.31 106.68 136 73.10 74.33 78.86 78.87 87.26 95.00 106.71 137 73.73 74.34 79.43 79.44 87.77 95.59 107.42 138 74.40 75.52 80.59 80.85 89.32 97.30 109.37 139 75.08 76.28 80.60 80.86 89.59 97.31 109.38 140 75.74 76.50 80.62 81.50 90.04 97.72 109.69 141 76.41 77.00 82.11 82.15 90.54 98.21 110.24 142 76.72 77.72 82.12 82.81 91.22 98.89 110.96 143 77.40 78.43 82.85 83.48 91.91 99.59 111.72 144 78.08 79.15 84.45 84.47 92.61 100.26 112.48 145 78.35 81.47 85.15 85.18 93.31 100.92 113.23 146 79.03 81.48 85.16 85.47 94.00 101.59 113.95 147 80.21 81.50 85.96 86.16 94.67 102.29 114.73 148 80.42 82.10 86.85 86.87 96.07 102.97 115.49 1 From origin to destination anywhere in the contiguous U.S. 149 81.34 82.82 87.50 87.52 96.28 103.62 116.79 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 2 81.35 83.57 88.94 90.44 96.79 104.34 117.55 150 Any fraction of a pound is rounded up to the next-higher pound.

108 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.60 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 1 lb. $ 28.94 $ 6.70 $ 10.08 $ 10.40 $ 28.94 $ 6.53 $ 10.08 $ 10.40 2 lbs. 32.19 6.80 10.89 11.19 32.19 6.62 10.89 11.19 3 34.99 6.83 12.80 13.15 34.99 6.63 12.80 13.15 4 38.41 6.89 14.40 15.19 38.41 6.69 14.40 15.19 5 41.65 6.98 16.38 17.26 41.65 6.77 16.38 17.26 6 44.94 7.18 18.45 19.40 44.94 6.78 18.45 19.40 7 47.97 7.46 20.45 21.53 47.97 6.85 20.45 21.53

Maximum Weight in Lbs. Maximum Weight 8 48.96 7.73 22.47 23.71 48.96 6.95 22.47 23.71 9 52.41 7.98 24.45 25.86 52.41 7.09 24.45 25.86 10 55.68 8.26 26.46 28.06 55.68 7.17 26.46 28.06 11 58.64 8.52 28.46 30.17 58.64 7.25 28.46 30.17 12 61.16 8.88 30.39 32.26 61.16 7.38 30.39 32.26 13 63.69 9.15 32.19 34.24 63.69 7.46 32.19 34.24 14 66.33 9.45 33.85 36.23 66.33 7.54 33.85 36.23 15 68.77 9.73 35.55 38.21 68.77 7.61 35.55 38.21 16 71.84 9.97 37.13 40.02 71.84 7.69 37.13 40.02 17 74.91 10.29 38.91 42.10 74.91 7.76 38.91 42.10 18 78.01 10.58 40.73 44.17 78.01 7.85 40.73 44.17 19 81.08 10.90 42.48 46.24 81.08 7.95 42.48 46.24 20 83.80 11.19 44.19 48.34 83.80 8.02 44.19 48.34 21 85.72 11.53 45.75 50.41 85.72 8.11 45.75 50.41 22 88.40 11.79 47.23 52.40 88.40 8.18 47.23 52.40 23 91.07 12.10 48.71 54.38 91.07 8.25 48.71 54.38 24 94.05 12.41 50.18 56.37 94.05 8.33 50.18 56.37 25 96.97 12.75 51.80 58.30 96.97 8.42 51.80 58.30 26 100.03 13.09 53.38 60.21 100.03 8.50 53.38 60.21 27 102.80 13.42 54.91 62.07 102.80 8.62 54.91 62.07 28 105.57 13.73 56.51 63.96 105.57 8.66 56.51 63.96 29 108.17 14.07 58.12 65.79 108.17 8.75 58.12 65.79 30 110.75 14.36 59.69 67.67 110.75 8.80 59.69 67.67 31 111.77 14.66 61.29 69.47 111.77 8.91 61.29 69.47 32 114.17 14.88 62.75 71.13 114.17 8.97 62.75 71.13 33 116.56 15.13 64.20 72.66 116.56 9.04 64.20 72.66 34 119.17 15.43 65.61 74.11 119.17 9.17 65.61 74.11 35 122.12 15.72 66.89 75.46 122.12 9.25 66.89 75.46 36 124.74 15.97 68.04 76.73 124.74 9.30 68.04 76.73 37 127.59 16.22 69.19 77.95 127.59 9.41 69.19 77.95 38 130.64 16.48 70.31 79.21 130.64 9.51 70.31 79.21 39 133.46 16.71 71.51 80.43 133.46 9.57 71.51 80.43 40 136.32 16.98 72.66 81.84 136.32 9.66 72.66 81.84 41 138.67 17.21 73.86 83.26 138.67 9.76 73.86 83.26 42 141.28 17.49 74.98 84.72 141.28 9.88 74.98 84.72 43 144.16 17.70 76.10 86.22 144.16 9.97 76.10 86.22 44 146.23 17.97 77.30 87.64 146.23 10.12 77.30 87.64 45 149.05 18.20 78.46 89.11 149.05 10.22 78.46 89.11 46 151.92 18.46 79.62 90.54 151.92 10.40 79.62 90.54 47 154.84 18.69 80.81 92.01 154.84 10.58 80.81 92.01 48 157.48 19.01 81.93 93.48 157.48 10.73 81.93 93.48 49 160.18 19.30 83.09 94.80 160.18 10.93 83.09 94.80 162.87 19.60 84.27 96.05 162.87 11.13 84.27 96.05 50 Any fraction of a pound is rounded up to the next-higher pound.

109 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.60 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 51 lbs. $ 163.34 $ 19.87 $ 85.33 $ 97.30 $ 163.34 $ 11.35 $ 85.33 $ 97.30 52 163.67 20.21 86.28 98.53 163.67 11.50 86.28 98.53 53 166.15 20.48 87.24 99.81 166.15 11.72 87.24 99.81 54 168.49 20.84 88.15 101.02 168.49 11.94 88.15 101.02 55 170.76 21.14 89.13 102.32 170.76 12.17 89.13 102.32 56 173.06 21.45 89.98 103.44 173.06 12.39 89.98 103.44 57 175.45 21.73 90.78 104.45 175.45 12.59 90.78 104.45

Maximum Weight in Lbs. Maximum Weight 58 177.76 22.05 91.62 105.52 177.76 12.82 91.62 105.52 59 180.46 22.35 92.50 106.56 180.46 13.05 92.50 106.56 60 183.27 22.65 93.31 107.60 183.27 13.21 93.31 107.60 61 185.52 22.93 94.17 108.54 185.52 13.42 94.17 108.54 62 188.57 23.23 95.04 109.46 188.57 13.67 95.04 109.46 63 191.65 23.54 95.88 110.42 191.65 13.82 95.88 110.42 64 194.85 23.84 96.68 111.31 194.85 14.05 96.68 111.31 65 198.03 24.18 97.49 112.29 198.03 14.30 97.49 112.29 66 201.09 24.47 98.19 113.21 201.09 14.58 98.19 113.21 67 204.14 24.76 98.95 114.13 204.14 14.68 98.95 114.13 68 207.09 25.08 99.63 115.10 207.09 14.86 99.63 115.10 69 210.11 25.38 100.39 116.01 210.11 15.09 100.39 116.01 70 214.53 25.69 101.16 116.93 214.53 15.29 101.16 116.93 71 217.81 25.95 101.86 117.87 217.81 15.79 101.86 117.87 72 221.06 27.10 102.64 118.80 221.06 16.68 102.64 118.80 73 224.30 27.98 103.36 119.75 224.30 17.18 103.36 119.75 74 226.45 28.86 104.20 120.66 226.45 18.23 104.20 120.66 75 229.02 29.49 105.15 121.64 229.02 18.90 105.15 121.64 76 231.84 30.35 106.11 122.56 231.84 19.76 106.11 122.56 77 233.76 31.22 107.03 123.54 233.76 20.58 107.03 123.54 78 235.01 32.41 108.10 124.42 235.01 21.42 108.10 124.42 79 235.05 32.98 109.18 125.39 235.05 22.27 109.18 125.39 80 237.51 33.87 110.21 126.30 237.51 23.33 110.21 126.30 81 239.49 34.71 111.25 127.26 239.49 23.95 111.25 127.26 82 240.69 35.94 112.21 128.17 240.69 25.28 112.21 128.17 83 243.33 36.84 113.15 129.15 243.33 25.65 113.15 129.15 84 246.13 37.38 114.12 130.07 246.13 26.49 114.12 130.07 85 248.98 38.62 115.07 131.02 248.98 27.34 115.07 131.02 86 251.61 39.12 116.12 131.89 251.61 28.42 116.12 131.89 87 254.44 39.97 117.16 132.89 254.44 29.02 117.16 132.89 88 257.25 40.89 118.21 133.76 257.25 29.85 118.21 133.76 89 259.93 41.75 119.17 134.72 259.93 30.71 119.17 134.72 90 262.56 42.66 120.13 135.66 262.56 31.53 120.13 135.66 91 265.38 43.50 121.08 136.61 265.38 32.72 121.08 136.61 92 267.90 44.39 122.01 137.54 267.90 33.24 122.01 137.54 93 270.51 45.25 122.99 138.47 270.51 34.10 122.99 138.47 94 273.07 46.60 123.93 139.42 273.07 34.93 123.93 139.42 95 275.71 47.03 124.98 140.31 275.71 35.79 124.98 140.31 96 278.24 48.37 126.02 141.25 278.24 36.61 126.02 141.25 97 280.89 48.79 127.10 142.20 280.89 37.46 127.10 142.20 98 283.38 50.54 128.15 143.17 283.38 38.29 128.15 143.17 99 286.04 50.55 129.08 144.11 286.04 39.52 129.08 144.11 288.70 51.89 130.05 145.02 288.70 40.39 130.05 145.02 100 Any fraction of a pound is rounded up to the next-higher pound.

110 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® Delivery Commitment 1–7 days based on distance to destination 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 101 lbs. $ 288.71 $ 52.79 $ 131.02 $ 145.98 $ 288.71 $ 40.84 $ 131.02 $ 145.98 102 288.72 53.29 131.94 146.88 288.72 41.68 131.94 146.88 103 291.01 54.06 133.00 147.86 291.01 42.53 133.00 147.86 104 293.76 54.93 134.06 148.77 293.76 43.79 134.06 148.77 105 296.38 55.79 135.10 149.72 296.38 44.23 135.10 149.72 106 299.13 56.68 136.07 150.64 299.13 45.06 136.07 150.64 107 301.89 58.09 137.00 151.55 301.89 45.88 137.00 151.55

Maximum Weight in Lbs. Maximum Weight 108 304.64 58.43 137.96 152.48 304.64 46.75 137.96 152.48 109 307.25 59.34 138.86 153.42 307.25 47.60 138.86 153.42 110 309.85 60.20 139.98 154.38 309.85 48.46 139.98 154.38 111 313.36 61.64 141.02 155.29 313.36 49.27 141.02 155.29 112 316.91 62.55 142.06 156.30 316.91 50.12 142.06 156.30 113 319.65 62.82 142.99 157.40 319.65 50.95 142.99 157.40 114 322.44 64.31 143.98 158.42 322.44 51.78 143.98 158.42 115 325.18 64.58 144.92 159.43 325.18 53.13 144.92 159.43 116 327.21 66.12 145.89 160.53 327.21 53.49 145.89 160.53 117 329.82 66.33 146.89 161.57 329.82 54.35 146.89 161.57 118 332.42 67.88 147.97 162.57 332.42 55.20 147.97 162.57 119 337.23 68.07 149.04 163.54 337.23 56.02 149.04 163.54 120 340.00 70.76 150.05 164.48 340.00 56.89 150.05 164.48 121 342.26 70.77 151.14 165.40 342.26 57.72 151.14 165.40 122 345.17 70.78 152.20 166.31 345.17 58.59 152.20 166.31 123 348.11 71.59 153.22 167.27 348.11 59.41 153.22 167.27 124 351.01 73.18 154.27 168.18 351.01 60.23 154.27 168.18 125 353.94 73.36 155.32 169.15 353.94 61.11 155.32 169.15 126 356.14 74.96 156.44 170.05 356.14 61.95 156.44 170.05 127 359.04 75.12 157.45 171.02 359.04 62.77 157.45 171.02 128 361.96 76.00 158.53 172.06 361.96 63.63 158.53 172.06 129 364.87 76.85 159.58 173.06 364.87 64.46 159.58 173.06 130 367.78 78.52 160.62 174.10 367.78 65.94 160.62 174.10 131 371.75 78.63 161.67 176.21 371.75 66.77 161.67 176.21 132 374.66 79.52 162.75 176.22 374.66 67.00 162.75 176.22 133 377.59 80.38 163.77 177.24 377.59 67.83 163.77 177.24 134 380.53 81.26 164.84 178.29 380.53 68.72 164.84 178.29 135 383.41 82.91 165.90 179.23 383.41 69.55 165.90 179.23 136 386.33 83.70 166.99 180.17 386.33 70.38 166.99 180.17 137 389.28 83.91 169.07 181.11 389.28 71.24 169.07 181.11 138 392.18 84.78 169.08 182.02 392.18 72.08 169.08 182.02 139 395.10 85.65 170.12 182.92 395.10 72.91 170.12 182.92 140 397.86 87.37 172.19 183.89 397.86 73.78 172.19 183.89 141 399.84 88.23 172.20 184.80 399.84 74.60 172.20 184.80 142 402.67 88.26 173.27 185.78 402.67 75.43 173.27 185.78 143 405.40 89.17 174.34 186.69 405.40 76.31 174.34 186.69 144 408.18 90.90 175.41 187.75 408.18 77.12 175.41 187.75 145 411.07 91.79 176.40 188.77 411.07 77.99 176.40 188.77 146 414.00 91.80 177.48 189.82 414.00 78.82 177.48 189.82 147 416.89 93.57 178.54 190.87 416.89 79.66 178.54 190.87 148 419.82 94.43 179.62 191.88 419.82 80.48 179.62 191.88 149 424.76 94.44 180.67 192.95 424.76 82.13 180.67 192.95 1 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 1 427.68 95.31 181.72 193.98 427.68 82.19 181.72 193.98 150 Any fraction of a pound is rounded up to the next-higher pound.

111 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx International Ground® Rates: Canada Use these rates when shipping outbound from the U.S. to Canada.1

ZONES ZONES ZONES 51 54 51 54 51 54 1 lb. $ 20.06 $ 31.39 51 lbs. $ 78.87 $ 104.32 101 lbs. $ 106.49 $ 160.48 2 lbs. 21.69 33.02 52 78.88 104.33 102 106.50 160.49 3 22.37 34.62 53 81.06 106.33 103 106.51 160.50 4 23.96 36.49 54 81.07 106.34 104 106.52 160.51 5 25.41 36.93 55 82.96 108.53 105 106.53 160.52 6 26.70 38.76 56 82.97 108.54 106 109.61 166.21 7 27.92 39.37 57 84.50 110.73 107 109.62 166.22

Maximum Weight in Lbs. 8 29.21 40.78 Maximum Weight in Lbs. 58 91.46 110.74 Maximum Weight in Lbs. 108 109.63 166.23 9 30.41 41.32 59 91.47 112.68 109 109.64 166.24 10 31.68 42.66 60 91.48 112.69 110 109.65 166.25 11 32.35 44.31 61 91.49 115.12 111 112.93 172.75 12 33.45 45.53 62 91.50 115.13 112 112.94 172.76 13 34.80 46.99 63 91.51 117.25 113 112.95 172.78 14 35.01 47.00 64 91.52 117.26 114 112.96 172.79 15 36.08 48.48 65 91.53 119.16 115 112.97 172.80 16 37.28 50.15 66 91.54 119.17 116 115.92 179.30 17 38.28 51.56 67 91.55 121.29 117 115.93 179.31 18 39.64 53.11 68 91.56 121.30 118 115.94 179.32 19 40.88 54.65 69 92.92 123.73 119 115.95 179.33 20 41.89 56.13 70 92.93 123.74 120 115.96 179.34 21 42.91 57.67 71 95.13 125.74 121 118.63 185.83 22 44.20 59.35 72 95.14 125.76 122 118.64 185.84 23 45.29 60.83 73 96.61 128.12 123 118.65 185.85 24 46.46 62.31 74 96.62 128.13 124 118.66 185.87 25 47.36 63.80 75 97.97 131.08 125 118.67 185.88 26 48.48 65.57 76 97.98 131.10 126 121.05 192.43 27 49.85 67.17 77 98.21 131.85 127 121.06 192.47 28 51.03 68.83 78 98.22 131.86 128 121.07 192.48 29 52.22 70.43 79 99.45 134.99 129 121.08 192.49 30 53.41 72.04 80 99.46 135.00 130 121.10 192.50 31 54.41 73.77 81 99.93 137.49 131 123.69 197.70 32 55.59 75.42 82 99.94 137.50 132 123.70 197.71 33 56.97 77.03 83 100.82 139.94 133 123.71 197.72 34 58.04 78.63 84 100.84 139.95 134 123.72 197.73 35 59.16 79.69 85 101.18 143.07 135 123.73 197.74 36 60.23 81.54 86 101.19 143.08 136 126.23 204.05 37 61.60 83.19 87 102.37 145.44 137 126.24 204.06 38 62.71 84.62 88 102.38 145.45 138 126.26 204.07 39 64.14 85.98 89 103.07 147.76 139 126.27 204.08 40 65.22 87.64 90 103.08 147.77 140 126.28 204.09 41 66.35 89.12 91 103.73 150.54 141 128.66 210.93 42 67.41 90.44 92 103.75 150.55 142 128.67 210.94 43 68.66 91.98 93 104.44 152.91 143 128.68 210.95 44 69.54 93.16 94 104.45 152.93 144 128.69 210.96 45 70.85 94.89 95 105.27 155.48 145 128.71 213.01 46 71.99 96.25 96 105.28 155.49 146 131.31 217.35 47 73.10 97.73 97 105.93 158.20 147 131.32 217.37 48 74.06 99.21 98 105.94 158.21 148 131.33 217.38 49 75.30 100.58 99 106.46 160.46 149 131.34 217.39 50 76.55 102.18 100 106.48 160.47 1502 131.35 217.40 1 A dditional weight limits and surcharges apply to certain rural destinations in Canada. See Northern Canada Surcharge on p. 126 for details. 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity; see pp. 116–117 for details.

112 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Fees and Other Shipping Information1 Optional-service fees.

Optional-service fees apply when you select U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE specific service options. See pp. 115–129 for SERVICES SERVICES SERVICES NO. ® ® ® ®

fee amounts, descriptions and other information. ® ® ® Freight ® ® ® ®

® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx 1Day FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight Priority Economy More Information FedEx International FedEx International Premium FedEx 2Day FedEx 2Day FedEx 3Day FedEx International OPTIONAL-SERVICE FEES COLLECT ON DELIVERY FedEx® Collect on Delivery (C.O.D.) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 FedEx Ground® C.O.D. ✔ ✔ 123 FedEx Ground® Electronic C.O.D. (E.C.O.D.) ✔ 123 DANGEROUS GOODS AND HAZARDOUS MATERIALS Dangerous Goods (FedEx Express)2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 118 Hazardous Materials (FedEx Ground) ✔ 125 DELIVERY FedEx Delivery Manager® ✔ ✔ ✔ ✔ ✔ ✔ ✔3 ✔ 122 FedEx® Delivery Signature Options ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 FedEx Home Delivery Convenient Delivery Options ✔ 123 Inside Delivery Charge ✔ ✔ ✔ ✔ 125 Reroute of Shipment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Saturday Delivery ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 PICKUP Express On-Call Pickup Charge (Courier Pickup Charge) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 121 FedEx Ground® Alternate Address Pickup ✔ ✔ ✔ 123 Ground On-Call Pickup Charge ✔ ✔ ✔ 124 Ground Weekly Pickup Fee ✔ ✔ ✔ 125 Inside Pickup Charge ✔ ✔ ✔ ✔ ✔ 125 Pickup Charge (FedEx International Premium) ✔ 127 Return Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Saturday Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 PROOF OF DELIVERY Signature Proof of Delivery via FedEx Standard Overnight Envelope ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 RETURNS FedEx Email Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 FedEx ExpressTag® ✔ ✔ ✔ ✔ 123 FedEx Ground® Call Tag ✔ ✔ 123 FedEx Print Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 OTHER Declared Value ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Electronic Export Information Filing Fee ✔ ✔ ✔ ✔ ✔ ✔ 121 Extra Services Charge ✔ ✔ ✔ ✔ ✔ 122 FedEx International Controlled Export ✔ ✔ 124 FedEx On Demand Care ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 SenseAware® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129

1 F or FedEx Express® U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. 2 I ncludes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 118 for details. 3 The option to schedule your delivery (see p. 122) is not available for FedEx Ground. 113 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Fees and Other Shipping Information Additional shipping fees and other shipping information.

Your shipment may incur fees in addition to U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE its base rate. This chart is an overview of SERVICES SERVICES SERVICES NO. ® ® ® ® those fees plus other shipping information. ® ® ® Freight ® See pp. 115–129 for fee amounts, descriptions ® ® ® and other information. ® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx 1Day FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight Priority Economy More Information FedEx International FedEx International Premium FedEx 2Day FedEx 2Day FedEx 3Day FedEx International ADDITIONAL SHIPPING FEES Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 115 Peak — Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 115 Additional Handling Surcharge — Non-stackable ✔ ✔ ✔ ✔ ✔ ✔ 116 Address Correction ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Ancillary Clearance Service Fees ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Broker Select Option Fee ✔ ✔ ✔ ✔ 118 Change of Air Waybill Charge ✔ 118 Delivery Area Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Delivery Reattempt Charge ✔ ✔ ✔ ✔ 120 Duties and Taxes ✔ ✔ ✔ ✔ ✔ ✔ ✔ 121 Extended Service Area Delivery ✔ ✔ ✔ ✔ 121 Extended Service Area Pickup ✔ ✔ ✔ ✔ ✔ 122 Fuel Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 Ground Unauthorized Package Charge ✔ ✔ ✔ 125 Peak — Ground Unauthorized Package Charge ✔ ✔ ✔ 125 International Out-of-Delivery-Area Surcharge ✔ ✔ ✔ ✔ ✔ 125 International Out-of-Pickup-Area Surcharge ✔ ✔ ✔ ✔ ✔ 125 Metro Service Area Delivery ✔ ✔ ✔ ✔ 125 Metro Service Area Pickup ✔ ✔ ✔ ✔ ✔ 126 Missing or Invalid Account Number ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 Northern Canada Surcharge ✔ 126 Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Peak — Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Payer Rebilling ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Residential Delivery Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 1 ✔1 ✔1 ✔ ✔ ✔ ✔ ✔ ✔ 1 ✔1 127 Residential Pickup Charge ✔ ✔ ✔ ✔ ✔ 127 Third Party Billing Surcharge2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 OTHER SHIPPING INFORMATION Currency Conversion 118 Delivery Reattempts See pp. 118–126 for details on how dimensional weight may affect your rate, 120 Dimensional Weight guidelines for tendering multiple-piece shipments and other important FedEx 121 Minimum Billable Weight for FedEx Express® Packaging shipping information. 126 Multiple-Piece Shipments 126

1 For U.S. export services, the residential delivery charge applies only to shipments to Canada. 2 Effective Jan. 22, 2018.

114 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Fees and Other Shipping Information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See p. 63 for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that apply to FedEx Express shipments within the U.S., unless otherwise specified. For FedEx Express U.S. import shipments, fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff.

U.S. Express Package Services = FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® International Express Package Services = FedEx International First®, FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® Definition Applicable Services Charges Additional Handling Surcharge U.S. Express Package Services, • $12 per package (dimension) Express Package and Ground Services U.S. Ground Services, • $20 per package (weight) A surcharge applies to any package that: International Ground Service • $12 per package (packaging) (Dimension) International Express Package Services • $12 per shipment (dimension) 1) measures greater than 48 inches along its longest side;2 • $20 per shipment (weight) • $12 per shipment (packaging) 2) measures greater than 30 inches along its second-longest side; U.S. Express Freight Services $140 per freight handling unit (Weight) 3) has an actual weight greater than 70 lbs.; FedEx International Priority Freight, $140 per shipment FedEx International Economy Freight (Packaging) 4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam); 6) is encased in an outer shipping container covered in shrink wrap or stretch wrap; 7) is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height; 8) is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails; 9) is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or 10) could become entangled in or cause damage to other packages or the FedEx sortation system. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. For U.S. express and ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

Express Freight Services A surcharge applies to any freight handling unit that measures greater than 70 inches along its longest side. For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. We reserve the right to assess additional handling charges for freight and any freight handling unit that require special handling during transit.

Peak — Additional Handling Surcharge During specified times of the year, the Peak — Additional Handling Surcharge will apply U.S. Express Package Services, Go to fedex.com/peak-surcharge for to packages meeting the criteria and characteristics of the Additional Handling Surcharge U.S. Ground Services, information on peak surcharges in effect, (see above). International Ground Service including applicable services, surcharge amounts and effective dates.

1 Charges shown do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 2 Effective Jan. 22, 2018. Prior to Jan. 22, 2018, a surcharge applies to any package that measures greater than 60 inches along its longest side for FedEx Express or measures greater than 48 inches along its longest side for FedEx Ground. 115 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Fees and Other Shipping Information

Definition Applicable Services Charges Additional Handling Surcharge — Non-stackable A surcharge applies to any freight handling unit of a freight shipment that is non-stackable. U.S. Express Freight Services $195 per freight handling unit Non-stackable means the freight handling unit cannot be stacked vertically in a safe and FedEx International Priority Freight, $195 per shipment secure manner. Examples include, but are not limited to, non-stackable freight handling FedEx International Economy Freight units that: 1) do not have a flat and stable top or base; 2) may be damaged if another piece is loaded on them; or 3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g., 1–2 barrels or drums). For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. For more information on preparing and palletizing freight, access our comprehensive Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging.

Address Correction Express. If the shipper provides an incomplete or incorrect recipient address, we may U.S. Express Package Services, U.S. Ground $15 per correction attempt to find the correct address and complete delivery. We may use the address included Services, International Express Package in the shipper’s electronic shipment information to determine whether an address correction Services, International Ground Service, is necessary. We will assess a shipping fee. For shipments receiving FedEx Express FedEx International Priority Freight, Multiweight® pricing, the fee is $15 per package up to a maximum of $105 per shipment. FedEx International Economy Freight Address correction is also required if the recipient phone number is omitted for a Rural U.S. Express Freight Services $80 per correction Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select®, the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $15 per package up to a maximum of $45 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

Ancillary Clearance Service Fees FedEx provides import clearance processing for international express package and International Express Package Services, international express freight shipments, and international ground shipments. FedEx may International Express Freight Services charge an ancillary clearance service fee, where applicable, on international shipments Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) for clearance processing; for services requested by the shipper, recipient or importer of record; or to recover the costs passed to FedEx by the regulatory agency for regulatory Additional Entry Line Items, per line $3 filing. Ancillary clearance service fees that are invoiced are described on a separate line if over 5 lines item on the duty-and-tax invoice. Advancement Fee Greater of $7 or 2% of duty, tax and We may apply these service fees, which are subject to change, to either a U.S.- or merchandise processing fee charges non-U.S.-based shipper, recipient or designated third party. When possible, we will honor Broker Document Transfer $35 the shipper’s request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that Broker In-Bond Transfer $75 request, the recipient may be invoiced for applicable ancillary clearance services. Entry Copy, per entry $1 When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, Entry of Goods Pursuant to U.S. $50 the payer will be invoiced for all applicable ancillary service fees that are assessed for Department of Defense Contracts clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. Live Entry Processing $20 For more information about the ancillary clearance service fees that may apply to your Other Special Brokerage Processing $7–$62.50 shipment, select your destination country from the list provided at fedex.com/ancillary/ Prior Notice for Food and Food Products $10 go/service. • For more information about FedEx Express U.S. import service fees, select Storage Charge • $20 minimum “United States — FedEx Express.” • $0.04 per lb. per day for the first week, • For more information about FedEx Ground Canada-to-U.S. service fees, select after 48 hours “United States — FedEx Ground.” • $0.08 per lb. per day for the second • For more information about FedEx Ground U.S.-to-Canada service fees, select week and beyond “Canada — FedEx Ground.” U.S. Bureau of Alcohol, Tobacco, Firearms $70 Note: Fees are per shipment unless otherwise noted. and Explosives Clearance

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Definition Applicable Services Charges

Ancillary Clearance Service Fees (cont.) Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) [cont.] U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20

International Ground Service Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Additional Entry Line Items, per line $3 if over 5 lines Disbursement Fee (may be identified Greater of $7 or 2% of duty, tax and as an Advancement Fee on the merchandise processing fee charges FedEx Ground invoice) U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20 Other Government Agency, per entry Varies

Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Additional Entry Line Items, per line CAD$4.50 if over 5 lines Disbursement Fee (may be identified Greater of CAD$10 or 2.5% of as an Advancement Fee on the duty-and-tax charges FedEx Ground invoice) Fax or Call Fee • CAD$3 (local) • CAD$4 (long distance, U.S. to Canada) Temporary Import Entry, per entry CAD$120 Other Government Agency, per entry CAD$16 Note: Fees are per shipment unless otherwise noted.

Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment International Ground Service and FedEx Ground arranges for clearance services, a clearance entry fee is charged to Clearance Entry Fees: U.S.-to-Canada Shipments cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Value for Duty (CAD$) Fee (CAD$) Protection or the Canada Border Services Agency, including calculation of applicable $0–$20 $0 duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. The payer of duties and taxes is $20.01–$40 $7 billed for the clearance entry fee, which is added as an ancillary clearance service fee $40.01–$60 $15.45 to the duty-and-tax invoice. $60.01–$100 $19.30 $100.01–$150 $25.50 $150.01–$200 $29 $200.01–$500 $45.35 $500.01–$1,000 $50.75 $1,000.01–$1,600 $60.10 $1,600.01–$2,500 $70 $2,500.01-plus $70 plus $6.03 for each additional $1,000

Clearance Entry Fees: Canada-to-U.S. Shipments Value for Duty Fee $0–$800 $0 $800.01–$1,250 $26 $1,250.01–$2,000 $37.44 $2,000.01-plus $37.44 plus $1.70 for each additional $1,000

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Definition Applicable Services Charges Broker Select Option Fee FedEx International Broker Select shipments may be routed to the FedEx in-bond location FedEx International Priority, Greater of $10 per shipment or that serves your customs broker. When this occurs and you choose to have us deliver the FedEx International Economy, $0.50 per lb. shipment to a recipient who is served by a different FedEx location than your customs FedEx International Priority Freight, broker (such as in a different metropolitan area), a fee may apply. FedEx International Economy Freight

Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received FedEx International Premium $6.50 per shipment after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.

Currency Conversion FedEx Express customers who need their charges converted to a freely convertible International Express Package Services, For details on currency conversion, see currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source International Express Freight Services the Billing section in the FedEx Express for the daily information is OANDA, an internet exchange rate service. International Terms and Conditions.

Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during FedEx First Overnight, • $93 per package (accessible) transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx FedEx Priority Overnight • $46.50 per package (inaccessible) Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International • $5.25 per package (dry ice only) First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to FedEx Standard Overnight, FedEx 2Day A.M., • $46.50 per package (inaccessible) Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight FedEx 2Day, FedEx Express Saver • $5.25 per package (dry ice only) (except to Puerto Rico), FedEx International Premium and FedEx International Express Freight® services. FedEx International First,2 • Greater of $146 per shipment or FedEx International Priority, $0.79 per lb. (accessible) Class 1.4 Explosives FedEx International Economy • Greater of $72 per shipment or Class 2.1 Flammable gas $0.39 per lb. (inaccessible) Class 2.2 Non-flammable gas with a “cargo aircraft only” label • $5.25 per shipment, or $5.25 per package for shipments to or from Class 3 Flammable liquid Puerto Rico (dry ice only) Class 4 Flammable solid, spontaneously combustible, dangerous when wet FedEx First Overnight Freight, • Greater of $99 per shipment or Class 5 Oxidizer and organic peroxide FedEx 1Day Freight $0.78 per lb. (accessible) Class 8 Corrosive material • Greater of $45 per shipment or $0.29 per lb. (inaccessible) Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services. FedEx 2Day Freight, FedEx 3Day Freight Greater of $45 per shipment or $0.29 per lb. (inaccessible only) Class 2.2 Non-flammable gas without a “cargo aircraft only” label International Express Freight Services • Greater of $146 per shipment or Class 6.1 Toxic $0.79 per lb. (accessible) Class 6.2 Infectious substances • Greater of $72 per shipment or Class 7 Radioactive materials1 $0.39 per lb. (inaccessible) Class 9 Miscellaneous dangerous goods Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed. You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box with the exception of permitted IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S.

1 Class 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First. 2 For shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First.

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Definition Applicable Services Charges

Declared Value (Declared Value for Carriage for International Express Package and Freight Services) See the Declared Value and Limits of Liability sections in the FedEx Express Terms and U.S. Express Package Services, • $3 for shipments valued between Conditions and the FedEx Ground Tariff for details. U.S. Ground Services, $100.01–$300 The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied International Ground Service • $1 per $100 of declared value for to packages shipped to or within the U.S. and to Canada that have a declared value equal shipments valued in excess of $300 to or greater than $500. Direct Signature Required fees will not apply for those packages. International Express Package Services, $1 per $100 of value in excess of $100 or If U.S. multiple-package shipments or FedEx International Ground multiple-package International Express Freight Services $9.07 per lb., whichever is greater shipments processed together on a FedEx® electronic shipping solution contain a U.S. Express Freight Services $1 per $100 of value in excess of $100 or package with a declared value equal to or greater than $500, Direct Signature Required $1 per lb., whichever is greater will automatically be applied to the entire shipment. Direct Signature Required fees will apply only to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 122 for more information. For international express multiple-package shipments to the U.S. or Canada processed together on a FedEx electronic shipping solution, Direct Signature Required will automatically be applied to the entire shipment if: 1) the shipment contains a package with a declared value equal to or greater than $500; or 2) package-level data is not provided and the average declared value of the packages in the shipment is equal to or greater than $500 (based on the currency of the destination country). Direct Signature Required fees will not apply to these shipments. See FedEx Delivery Signature Options on p. 122 for more information. Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that apply to shipments within the U.S.

Delivery Area Surcharge A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. U.S. Express Package Services Per-Package Charge Maximum Charge: In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground Multiweight Pricing shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated Commercial $2.70 $13.50 or geographically difficult to access. Go to fedex.com/rates-surcharges for a list of ZIP codes where this surcharge applies. Extended Commercial $2.70 $13.50 A maximum charge may apply for shipments receiving FedEx multiweight pricing. Alaska Commercial1 $26 Not applicable For FedEx Ground packages that exceed 70 lbs. and are destined to an Alaska ZIP code Hawaii Commercial2 $8 Not applicable that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska commercial or Alaska residential charge (FedEx Home Delivery packages cannot exceed Residential $4 $20 70 lbs.). Extended Residential $4.40 $22

Alaska Residential1 $26 Not applicable

Hawaii Residential2 $8 Not applicable

FedEx Ground Commercial $2.55 $12.75

Extended Commercial $2.55 $12.75 Alaska Commercial $30 Not applicable

Hawaii Commercial $12 Not applicable Intra-Hawaii Commercial $1 Not applicable

FedEx Ground and FedEx Home Delivery Residential (FedEx Ground) $4 $20

Residential (FedEx Home Delivery) $3.45 $17. 25

Extended Residential (FedEx Ground) $4.40 $22 Extended Residential (FedEx Home Delivery) $4.40 $22

Alaska Residential $30 Not applicable Hawaii Residential $12 Not applicable

Intra-Hawaii Residential $1 Not applicable

1 Applies to FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only. 2 Applies only to FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii.

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Definition Applicable Services Charges Delivery Reattempt Charge If we cannot complete delivery of a U.S. express freight or international express freight U.S. Express Freight Services Greater of $60 per shipment or shipment on the initial delivery attempt, the shipment will be returned to the nearest $0.065 per lb. FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.

Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Express Services, Ground Services See the definition at left and the Pickup Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring and Delivery section in the FedEx address is available to sign for the package and there is no signature release on file; or Express Terms and Conditions and 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient FedEx Ground Tariff for details. is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. Express Packages (International). For FedEx Express international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If delivery of a shipment to a residential address (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. Ground Packages (International). FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Ground Tariff for details. FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide three delivery attempts. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight or FedEx International Priority commitment time on the same day as the first attempted delivery. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day. Express Freight. For more information, see Delivery Reattempt Charge above.

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Definition Applicable Services Charges Dimensional Weight Dimensional weight is calculated by multiplying the length by width by height of each Express Services, Ground Services If the dimensional weight exceeds the package in inches and dividing the total by 139. When dimensional weight applies per actual weight, charges may be assessed shipment, calculate the volume of each piece or freight handling unit in the shipment based on the dimensional weight. See (multiply the length by width by height), then add those volumes together and divide the definition at left for details. the total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. If the chargeable weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight applies on a per-package or per-shipment basis for U.S. shipments, and per-shipment for international and U.S.-to- Puerto Rico shipments. Dimensional weight is applicable on a per-freight-handling-unit basis for U.S. express freight shipments and a per-shipment basis for FedEx International Priority Freight and FedEx International Economy Freight shipments. See fedex.com/us/ terms/other-services for FedEx International Premium dimensional weight information. FedEx Ground applies dimensional weight to all shipments on a per-package basis. For FedEx Home Delivery, the shipping charges for any package with a dimensional weight of greater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensional weight being shipped under the same circumstances, plus FedEx Home Delivery fees and other charges.

Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), International Express Package Services, See the definition at left, the Duties may be assessed on the contents of the shipment. Any such charges will be billed to International Express Freight Services, and Taxes section in the FedEx Express the recipient, unless you instruct us otherwise. In the event we advance duties and International Ground Service International Terms and Conditions, and taxes on any given shipment, the payer will be assessed an ancillary clearance service the International Service Conditions fee based on a flat rate or on a percentage of the total amount advanced (see the section in the FedEx Ground Tariff Advancement Fee [FedEx Express] or the Disbursement Fee [FedEx Ground] listed under for details. Ancillary Clearance Service Fees on pp. 116–117).

Electronic Export Information Filing Fee A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s International Express Package Services, $10 per shipment Automated Export System (AES) via FedEx Export AgentFile® on your behalf. International Express Freight Services

Express On-Call Pickup Charge (Courier Pickup Charge) A charge applies when you request a pickup for a FedEx Express package, including requests U.S. Express Package Services $4 per package made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Express Package Services $4 per shipment (say “schedule a pickup”). The charge is itemized separately on your invoice. If you pay by cash (which is not accepted at all pickup locations), check, money order or credit card, the charge will be collected when you tender the package. The charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 128.) This charge does not apply if you drop off your package at a FedEx shipping location or if you have a regular scheduled pickup for the account used to schedule the FedEx Express on-call pickup.

Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an U.S. Express Freight Services $130 per shipment extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended U.S. Express Freight Services, $130 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard U.S. Express Freight Services, $90 per handler hour ($90 minimum) freight pickup and delivery features of service outlined in this FedEx Service Guide, or FedEx International Premium when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges.

FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may be FedEx Priority Overnight, FedEx Standard $13.50 per package applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to Overnight, FedEx 2Day A.M., FedEx 2Day, the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S. FedEx Express Saver Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the FedEx 1Day Freight, FedEx 2Day Freight, $75 per shipment maximum charge is $94.50 per shipment. FedEx 3Day Freight

FedEx Delivery Manager® A fee is assessed to the package recipient when the recipient requests to schedule U.S. Express Package Services, Schedule Your Delivery a delivery for a specific date, time, or date and time. Recipients can choose from the FedEx Home Delivery • $5.25 per package (delivery on a following delivery options: specific date) • On a specific date (delivery on a specific business day within 7 calendar days after • $5.25 per package (delivery at a the original scheduled delivery date). specified time) • $10.50 per package (delivery on a • At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled specific date at a specified time) delivery date). U.S. Express Package Services, Deliver to Another Address • On a specific date at a specified time (delivery within a 2-hour window on a specific U.S. Ground Services (120 miles or less) business day within 7 calendar days on or after the original scheduled delivery date). • $5.25 per package In addition, a fee is assessed to the package recipient when the recipient requests to have Deliver to Another Address packages delivered somewhere other than the original residential address. If the new (more than 120 miles) recipient-requested address is 120 miles or less from the original address the fee is $5.25 • $31.50 per package (delivery 1 day after per package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new the original scheduled delivery date) recipient-requested address is more than 120 miles from the original address, the fee is: • $21 per package (delivery 3 days after • $31.50 per package for FedEx Express packages to be delivered 1 day after the original the original scheduled delivery date) scheduled delivery date. • $13.75 per package (delivery via • $21 per package for FedEx Express packages to be delivered 3 days after the original FedEx Ground or FedEx Home Delivery) scheduled delivery date. • $13.75 per package for FedEx Ground and FedEx Home Delivery packages.

FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature U.S. Express Package Services, • $4.75 per package Required, Direct Signature Required and Adult Signature Required. U.S. Ground Services, (Indirect Signature Required) For U.S. and Canada destinations, Indirect Signature Required is available to residential International Ground Service • $4.75 per package addresses only. For destinations other than the U.S. and Canada, charges for Indirect (Direct Signature Required) Signature Required may not apply. • $5.75 per package (Adult Signature Required) For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that are subject to per-package signature option charges, the maximum charge is $33.25 per International Express Package Services • $4.75 per shipment shipment for Indirect Signature Required, $33.25 per shipment for Direct Signature Required (Indirect Signature Required) and $40.25 per shipment for Adult Signature Required. When you tender multiple-package • $4.75 per shipment shipments processed together using a FedEx electronic shipping solution to us, any FedEx (Direct Signature Required) Delivery Signature Option that you select will apply to all packages within the shipment. • $5.75 per shipment For Hold at Location shipments, Indirect Signature Required and Direct Signature Required (Adult Signature Required) charges may not apply, but Adult Signature Required charges will apply.

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Definition Applicable Services Charges FedEx Email Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $1 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $1 per shipment FedEx International Priority Freight, FedEx International Economy Freight

FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return FedEx Priority Overnight, FedEx Standard $5.50 per package at your recipient’s location. Overnight, FedEx 2Day A.M., FedEx 2Day

FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated U.S. Ground Services, $10 per unique address per week with the FedEx Ground account number, upon request, for an additional charge of $10 per International Ground Service unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the ground weekly pickup fee (see p. 125).

FedEx Ground® Call Tag A $7 charge applies in addition to shipping charges when you request a call tag for a U.S. Ground Services • $7 per package (commercial pickup commercial location via electronic shipping solutions or at fedex.com/pickup. An $8 requested via electronic shipping charge applies in addition to shipping charges when you call FedEx Customer Service solutions or fedex.com/pickup) to request a call tag for a commercial location. For residential locations, an $8 charge • $8 per package (commercial pickup applies in addition to shipping charges when you request a call tag via electronic shipping requested via FedEx Customer Service) solutions, at fedex.com/pickup or by calling FedEx Customer Service. Additional delivery • $8 per package (residential pickup) charges may apply.

FedEx Ground® C.O.D. A charge applies when you direct us to collect payment from your recipient. U.S. Ground Services,1 • $13.50 per package If you select regular or guaranteed funds C.O.D., the charge is $13.50 per package. International Ground Service • Additional charge of $30 per package or 4% of the currency C.O.D. amount If you select currency C.O.D., the charge is $13.50 per package plus an additional charge (whichever is greater) for currency based on your shipment’s destination. For currency C.O.D. shipments within the U.S., the C.O.D. within the U.S. Additional additional charge is the greater of $30 per package or 4 percent of the currency C.O.D. charge of $30 per package for currency amount. For currency C.O.D. shipments to Canada, the additional charge is $30 per package. C.O.D. to Canada. See definition at left. Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing. For regular or guaranteed funds C.O.D., the maximum charge is $94.50 per shipment. For currency C.O.D. shipments within the U.S., the maximum charge is $330 per shipment plus an additional 4 percent of the C.O.D. amount per package that is in excess of $550. For currency C.O.D. shipments to Canada, the maximum charge is $330 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D.

FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit U.S. Ground Services1 $13.50 per package, plus a $10 or $35 it directly into your bank account. There is an additional weekly service charge of $10 for weekly charge (see definition at left) deposit in 48 hours, or $35 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $94.50 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada.

FedEx Home Delivery Convenient Delivery Options You can choose a convenient delivery option for recipients with special appointment and FedEx Date Certain Home Delivery® $3 per shipment evening requirements. With Indirect Signature Required $3 per shipment plus $4.75 per package With Direct Signature Required $3 per shipment plus $4.75 per package With Adult Signature Required $3 per shipment plus $5.75 per package FedEx Evening Home Delivery® $7 per shipment With Indirect Signature Required $7 per shipment plus $4.75 per package With Direct Signature Required $7 per shipment plus $4.75 per package With Adult Signature Required $7 per shipment plus $5.75 per package FedEx Appointment Home Delivery® $15 per shipment With Direct Signature Required Included With Adult Signature Required $15 per shipment plus $5.75 per package

1 Not available with FedEx Home Delivery.

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Definition Applicable Services Charges FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for FedEx International Priority, $50 per shipment shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement FedEx International Priority Freight Administration permits. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CBP7512) from a foreign trade zone or bonded warehouse.

FedEx On Demand Care A charge applies if at your request we take remedial action to protect the integrity of a U.S. Express Package Services Greater of $75 per package or $2 per lb. shipment’s contents in transit. Remedial actions available include dry ice replenishment International Express Package Services Greater of $125 per shipment or and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a $2.50 per lb. FedEx account holder, and first sign and return a one-time authorization form. The shipper must call 1.800.GoFedEx 1.800.463.3339 after the shipment has been tendered to us — U.S. Express Freight Services Greater of $400 per freight handling unit FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does or $0.75 per lb. not guarantee availability of this service option, or guarantee the content integrity of your FedEx International Priority Freight, Greater of $500 per shipment or shipment if at your request we provide FedEx On Demand Care. FedEx International Economy Freight $0.50 per lb.

FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $0.50 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $0.50 per shipment FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments from all origins)

Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We will Express Services, Ground Services Go to fedex.com/en-us/shipping/ determine the amount and duration of any such surcharges at our sole discretion. By tendering fuel-surcharge.html for updates your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. to the fuel surcharge. For FedEx Express, the fuel surcharge percentage will be subject to adjustment using the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight and FedEx International Airport-to-AirportSM shipments. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using the National U.S. On-Highway Average price for a gallon of diesel fuel, as published by the U.S. Department of Energy.

Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made U.S. Ground Services, • $3 per package (future-day pickups using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Ground Service requested via electronic shipping (say “schedule a pickup”). The charge is itemized separately on your invoice. You will solutions) be charged a maximum of $20 per week for future-day or same-day on-call pickup fees • $4 per package (future-day pickups billed to your account and originating from the same location. This charge does not apply requested via FedEx Customer Service) if you drop off your package at a FedEx shipping location or if you are assessed the ground • $4 per package (same-day pickups1 weekly pickup fee (see p. 125) on the account used to schedule the FedEx Ground on-call requested via electronic shipping pickup. The ground on-call pickup charge also does not apply to FedEx Ground® Package solutions) Returns Program pickups (see Return Pickup on p. 128 for fees that apply to FedEx Print • $5 per package (same-day pickups1 Return Label and FedEx Email Return Label pickups). requested via FedEx Customer Service) • Maximum of $20 per week per origin location. See definition at left.

1 Same-day pickup is available in select areas only.

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Definition Applicable Services Charges Ground Unauthorized Package Charge A charge of $675 per package will be assessed for the following conditions: U.S. Ground Services, $675 per package • Any package measuring more than 108 inches in length. International Ground Service • Any package measuring more than 165 inches in length and girth combined. • Any package weighing more than 150 lbs. These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight.1 Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time.

Peak — Ground Unauthorized Package Charge During specified times of the year, the Peak — Ground Unauthorized Package Charge will U.S. Ground Services, Go to fedex.com/peak-surcharge for apply to packages meeting the criteria and characteristics of the Ground Unauthorized International Ground Service information on peak surcharges in effect, Package Charge (see above). including applicable services, surcharge amounts and effective dates.

Ground Weekly Pickup Fee FedEx Ground may provide regular scheduled pickup service for an additional charge. The U.S. Ground Services, • $13.50 per week (invoiced weekly ground weekly pickup fee is assessed to the account number associated with the FedEx Ground International Ground Service shipping charges of $75 or more) regular scheduled pickup. The fee amount is determined using the account number’s previously • $27 per week (invoiced weekly invoiced combined weekly FedEx Express, FedEx Ground and FedEx SmartPost® charges. shipping charges of less than $75) Account numbers assessed the ground weekly pickup fee do not pay the ground on-call pickup charge (see p. 124). Also see FedEx Ground Alternate Address Pickup on p. 123.

Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials FedEx Ground $33 per package classified as ORM-D or Limited Quantity are the only hazardous materials you can ship via FedEx Home Delivery, ORM-D and Limited Quantity only; FedEx Home Delivery and FedEx International Ground (no surcharge applies for ORM-D International Ground Service no charge applies and Limited Quantity).

Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading U.S. Express Freight Services Greater of $99 per shipment or area. In doing so, we will assess an inside delivery charge in addition to all other $0.064 per lb. applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site.

Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading U.S. Express Freight Services, Greater of $99 per shipment or area. In doing so, we will assess an inside pickup charge in addition to all other applicable FedEx International Premium $0.064 per lb. charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door.

International Out-of-Delivery-Area Surcharge Shipments delivered to remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $36 per shipment or assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.36 per lb. a list of postal codes or cities by destination country where this surcharge applies. FedEx International Economy Freight

International Out-of-Pickup-Area Surcharge Shipments picked up from remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $36 per shipment or assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.36 per lb. a list of postal codes or cities by origin country where this surcharge applies. FedEx International Economy Freight (U.S. import-rated shipments only, for all services)

Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services $130 per shipment service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services, $130 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Minimum Billable Weight for FedEx Express Packaging A minimum billable weight applies to shipments packaged in FedEx Express boxes U.S. Express Package Services, • A minimum billable weight of 2 lbs. and tubes. International Express Package Services applies to the FedEx® Small Box, FedEx® Medium Box, FedEx® Large Box and FedEx® Extra Large Box for U.S., U.S. export and U.S. import-rated shipments • A minimum billable weight of 9 lbs. applies to the FedEx® Tube for U.S., U.S. export and U.S. import-rated shipments

Missing or Invalid Account Number A fee applies if the shipper does not provide a valid or accurate FedEx account number or Express Services, Ground Services $15 per shipment credit card number for the billing option selected. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address.

Multiple-Piece Shipments For FedEx Express and FedEx Ground package services, you can ship multiple pieces U.S. Express Services, FedEx Express Multiweight rates as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, International Express Services may apply. See pp. 56–57 (U.S.) and packaging type and delivery instructions (including FedEx Delivery Signature Options, p. 82 (Puerto Rico and international) collect on delivery, FedEx Express Saturday pickup or delivery, Hold at Location, or FedEx for more details. Home Delivery convenient delivery options); 2) move together on the same day from one Ground Services FedEx Ground Multiweight rates are sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the available by contract only. selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single freight handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated based on price per package and price per total shipment weight. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. FedEx One Rate multiple-piece shipments are not eligible for FedEx Express Multiweight pricing. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx Express Package US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiple- piece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx 25kg Box packaging).

Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, International Ground Service • $70 per package (packages weighing Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and 70 lbs. or less) X0A–Y9Z. Packages weighing more than 70 lbs. may be refused or returned to the shipper. • $100 per package (packages weighing However, at FedEx Ground’s sole discretion, they may be accepted and delivered. more than 70 lbs., if accepted)

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Definition Applicable Services Charges Oversize Charge An oversize charge applies to packages that exceed 96 inches in length or 130 inches U.S. Express Package Services, $80 per package in length and girth. Rating will be based on the greater of the package’s actual rounded U.S. Ground Services, weight or dimensional weight, subject to a 90-lb. minimum billable weight.1 International Ground Service Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Peak — Oversize Charge During specified times of the year, the Peak — Oversize Charge will apply to packages U.S. Express Package Services, Go to fedex.com/peak-surcharge for meeting the criteria and characteristics of the Oversize Charge (see above). U.S. Ground Services, information on peak surcharges in effect, International Ground Service including applicable services, surcharge amounts and effective dates.

Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee U.S. Express Package Services, $15 per shipment to the payer in addition to shipping charges. International Express Package Services, U.S. Express Freight Services

Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s FedEx International Premium Varies based on shipment weight; location is available for an additional fee. The fees are: minimum charge $20, $0.16 per see definition at left ($20 minimum) pound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh 221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more.

Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping U.S. Express Package Services $15 per package label for each rerouted package; it appears as an address correction on the invoice. U.S. Express Freight Services $80 per shipment Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $15 per package up to a maximum of $105 per shipment.

Residential Delivery Charge A residential delivery charge applies to shipments to a home or private residence, U.S. Express Package Services, $4.15 per package ($3.60 per package including locations where a business is operated from a home, or to any shipment in U.S. Ground Services, for FedEx Home Delivery) which the shipper has designated the delivery address as a residence. International Ground Service For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, International Express Package Services $4.15 per shipment the maximum charge is $37.35 per shipment. (to Canada, and U.S. import-rated shipments from all origins) U.S. Express Freight Services $130 per shipment FedEx International Priority Freight, $130 per shipment FedEx International Economy Freight (to Canada, and U.S. import-rated shipments from all origins)

Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a U.S. Express Freight Services, $130 per shipment business is operated from a home, incur a residential pickup charge in addition to all FedEx International Premium other applicable charges.

1 Effective Jan. 22, 2018. Prior to Jan. 22, 2018, an oversize charge applies to FedEx Express packages that exceed 108 inches in length or 130 inches in length and girth, and FedEx Ground packages that exceed 130 inches in length and girth. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight.

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Definition Applicable Services Charges Return Pickup A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and FedEx First Overnight, FedEx Priority $4 per package FedEx Express Billable Stamp shipments. This charge does not apply if the package is Overnight, FedEx Standard Overnight, dropped off at a FedEx shipping location or included in a regular scheduled pickup. FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services

Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx First Overnight, FedEx First Overnight, FedEx Priority $16 per package FedEx Priority Overnight and FedEx 2Day for an additional charge. Overnight, FedEx 2Day (charge is not If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient applied to shipments rated as FedEx requested a later delivery or informed FedEx that the recipient location is closed on Express Multiweight) Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday FedEx International Priority $16 per shipment results from an unexcused service failure, the FedEx Money-Back Guarantee may apply. FedEx First Overnight Freight, FedEx $210 per shipment For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy 1Day Freight, FedEx 2Day Freight, section in the FedEx Express Terms and Conditions. FedEx International Priority Freight For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at Location is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. Saturday delivery also is available for an additional charge to a limited number of Canadian postal codes via FedEx International Priority Freight. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx U.S. Express Package Services $16 per package Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an FedEx International First, $16 per shipment additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package FedEx International Priority services is $112 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First or FedEx International Priority shipments. U.S. Express Freight Services, $210 per shipment To check availability, select Rate & Ship at fedex.com. Saturday pickup is not available FedEx International Priority Freight, with FedEx International Economy. FedEx International Economy Freight For U.S. express freight shipments, Saturday pickup is available in several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight for an additional charge. To determine if Saturday pickup is available at your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, select Rate & Ship at fedex.com, or call 1.800.332.0807. For U.S. export express freight shipments, Saturday pickup is available in several U.S. markets with FedEx International Priority Freight and FedEx International Economy Freight for an additional charge. To check availability, select Rate & Ship at fedex.com. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

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Definition Applicable Services Charges SenseAware® FedEx may provide a monitoring solution upon customer request. SenseAware is a U.S. Express Package Services, U.S. Ground contractual service and is billed separately from FedEx transportation. Services, International Express Package SenseAware Single Journey. Order online and pay per use. Services, International Ground Service, U.S. Express Freight Services, International SenseAware Subscription. Unlimited use for a monthly fee. Express Freight Services See senseaware.com for more details. For approved countries refer to SenseAware Single Journey senseaware.com/program-terms-of-use. U.S. Domestic Journey $150 per journey U.S.-to-International Journey $200 per journey National Institute of Standards and Additional $15 per certification Technology (NIST) Certification Probes Additional $25 per any probe

SenseAware Single Journey Accessorial Fees Single Journey Late Fee $10 per day if no return scan 24 hours after journey closes, for up to 14 days Lost or Damaged Device $350 per device Lost or Damaged Dry Ice Probe $130 per probe Lost or Damaged Cryogenic Probe $175 per probe

Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx signature proof-of-delivery information U.S. Express Package Services, $6 per request delivered to you via FedEx Standard Overnight. (This information also is available at International Express Package Services, fedex.com for no charge.) U.S. Express Freight Services

Third Party Billing Surcharge1 A surcharge will apply to shipments that are billed to a third party. The surcharge applies Express Services, Ground Services 2.5% of transportation charges, when an account unrelated to the shipper, as solely determined by FedEx, is billed as a surcharges and additional fees (not third party for the shipment. It will be charged to the third-party payer. See the Billing including duties, taxes and ancillary section in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for the clearance service fees) definition of a Bill Third Party shipment.

1 Effective Jan. 22, 2018.

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Review Terms

FedEx Express Terms and Conditions 132 U.S. 132 International 147 FedEx Ground Tariff 163 FedEx SameDay® City Tariff 180

130 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Learn More

Terms and Conditions at fedex.com You can view and download the most current version of shipping terms and conditions for FedEx® shipping services, including FedEx Express, FedEx Ground, FedEx Freight and others, at fedex.com/us/terms.

FedEx Express, FedEx Ground and FedEx SameDay City Terms and Conditions

View and download the FedEx Express Terms and Conditions, the FedEx Ground Tariff and the FedEx SameDay® City Tariff.

• FedEx Express: U.S.

• FedEx Express: International

• FedEx Ground Tariff

• FedEx SameDay City Tariff

Terms and Conditions for Other Services

View and download the FXF 100 Series Rules Tariff for FedEx Freight, and the terms and conditions for other FedEx services.

• FedEx International Premium® and FedEx International Express Freight®

• FedEx® International Document Preparation

• FedEx International Controlled Export

• FedEx Freight

131 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Express Terms and Conditions U.S. Shipments

Effective January 1, 2018 Updated October 1, 2018

Contents

U.S. Shipments Definitions 133 Non-Waiver 134 Account Numbers 134 Alcoholic Beverages 134 Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses 135 Billing 135 Cartage Agents 136 Claims 137 Collect on Delivery (C.O.D.) Service 137 Credit Terms 138 Dangerous Goods 138 Declared Value and Limits of Liability (Not Insurance Coverage) 139 Delivery Signature Options 139 Dimensional Weight (Volumetric Weight) 140 Extra-Large Packages 140 Firearms 140 Fuel Surcharge 140 Inspection of Shipments and Identification Requirement 140 Liabilities Not Assumed 140 Limitations on Legal Actions 141 Money-Back Guarantee Policy 141 Overweight Packages 142 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 142 Package Restrictions (Size and Weight) 142 Packaging and Marking 143 Perishables 143 Pharmaceuticals 143 Pickup and Delivery 143 Plants and Plant Materials 144 Prohibited Items 144 Proof of Delivery 144 Rate Quotations 144 Refusal or Rejection of Shipments 145 Return Options 145 Routing and Rerouting 145 Service Areas 145 Signature Releases 145 Tobacco and Tobacco Products 145 Undeliverable Shipments 145 Warranties 146

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com.

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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, • Shippers may request FedEx One Rate pricing for qualifying FedEx Express supersede all previous terms and conditions, amendments, supplements, and other prior shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates statements concerning the rates and conditions of FedEx Express service to which these or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate terms and conditions apply. The contract of carriage as expressed in these terms and section of this Service Guide for details. conditions constitutes the entire agreement between the parties and supersedes all For the most current information regarding areas served and delivery commitments, previous agreements and understandings, whether oral or written, between the parties contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to Definitions the subject matter hereof, and each party warrants that it has not relied and will not be “Account-Specific Rates” are the rates paid by FedEx account holders who have relying upon any evaluation, representation or advice from the other party, its agents, discounts applied to their account and who charge their shipping to their FedEx account. affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) “Airbill” means any shipping document, manifest, label, stamp, electronic entry or except representations expressly made in writing in these terms and conditions. The similar item used to tender shipments to FedEx Express for transportation. Originals downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on must be used (photocopies are not accepted). the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. serviceguide and the overview of services in the downloadable FedEx Service Guide The billable weight and chargeable weight are the greater of actual or dimensional weight. (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx “Business day” means Monday through Friday except for the following holidays: Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Memorial Day New Year’s Day Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx Independence Day Constitution Day (Puerto Rico only) Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City Labor Day Good Friday (Puerto Rico only) Tariff) and the overview of services in the downloadable FedEx Service Guide are not Thanksgiving Day Three Kings Day (Puerto Rico only) part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend, Christmas Day change or supplement the FedEx Service Guide, including, but not limited to, the rates, Observation of holidays is subject to change. Refer to the holiday list at services, features of service, and these terms and conditions, without notice. Only fedex.com/en-us/service-guide/holiday-schedule.html for details. an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service “Business delivery” means any delivery that is not a residential delivery. Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other “Commercial delivery” means any delivery that is not a residential delivery. person or party, is authorized to do so. This restriction in modification does not apply to “Consolidator” means any person, corporation, partnership or other entity that is a modification applicable to a single customer and included in a FedEx Sales or FedEx independent from FedEx and derives income from the consolidation of the packages Customer Automation agreement. To the extent a conflict exists between a FedEx of others for tender to us, including all FedEx Authorized ShipCenter locations and Sales or FedEx Customer Automation agreement and these FedEx Express Terms and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Agreement or Packaging Agreement with FedEx. Any failure to enforce or apply a term, condition, or provision of the FedEx Service “Customer,” “sender” or “shipper” means the person whose name is listed on the Guide shall not constitute a waiver of that term, condition or provision or otherwise airbill as the sender. impair our right to enforce or apply such a term, condition or provision in the future. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation U.S. Shipments and its officers, employees and agents (but does not include cartage agents). The following pages contain the FedEx Express Terms and Conditions applicable to the “FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight, transportation of any package, document, envelope, skid, container or other item by FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise. FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx “FedEx One Rate” is a pricing option for FedEx Express shipments that includes any Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day One Rate is subject to other charges including, but not limited to, on-call pickup, Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any Saturday delivery, FedEx Delivery Signature Options, additional declared value, and such items tendered by customers utilizing FedEx electronic shipping systems, manifests, address or account corrections. Shippers are required to use FedEx Express packaging airbills, labels, shipping software and stamps when shipping between points within and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight, the U.S., including Hawaii and Alaska. See the International Shipments section when FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To shipping to or from international points, including points between Puerto Rico and qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx FedEx paks, boxes and tubes must weigh 50 lbs. or less. SameDay City Tariff when shipping by FedEx SameDay City. If there is a conflict between these terms and conditions and the terms and “Freight” means any single piece, skid or freight handling unit with a chargeable weight conditions on any FedEx airbill, manifest, stamp, shipping label or other transit greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. documentation, the terms and conditions in the FedEx Service Guide, as amended, “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is modified, changed or supplemented, will control. unitized or bundled and individually identified with or without a forkliftable base. Rates and service quotations by our employees and agents are based upon “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended information you provide, but final rates and service may vary based upon the shipment or supplemented. actually tendered and the application of these terms and conditions. Rates quoted will “In good credit standing” means: (1) that payment on the FedEx account is current; vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, has discounts applied to his or her account. the balance does not exceed the credit limit established by FedEx. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their “Overcharge” means a charge based on an incorrect rate; an incorrect special handling shipping to their account. fee; billing a service other than the service selected for the package; billing based on • Shippers will be quoted Account-Specific Rates if they have a valid FedEx incorrect package or shipment weight; billing to the wrong account number; or any other account, have discounts applied to their account and if they charge their shipping billing, unrelated to a service failure, that results in an incorrect charge. to their account. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. less. Any fraction of a pound is rounded up to the next-higher pound. that are paid for by cash, check, debit or credit card instead of being charged to “Proof of delivery” means electronically captured delivery information, which may a valid FedEx account. include date, time, location and signature information.

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(Definitions, cont.)

“Recipient” means the person whose name is listed on the airbill as the recipient. discretion. Improper, illegal or any other misuse of your FedEx account may also, at “Reroute” means to deliver a shipment to an address different from that specified on the sole discretion of FedEx, result in loss of discounts or termination of the account. the airbill, and includes a change: (1) from one street address to another in the same Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any city and state; (2) from directions to Hold at Location to a request for delivery to another purpose other than shipping with FedEx, unauthorized consolidation of shipments owned location; (3) from the delivery instructions on the airbill to a request to Hold at Location; by different parties, or violations of the terms and conditions in this FedEx Service Guide. or, (4) from one Hold at Location address to another in the same city and state. Any If your account has been compromised or stolen, the account may be closed and you may requested change to an address that is not a reroute or an address correction is a new be issued a new account. However, you will be responsible for all valid charges on the shipment, and new shipping charges will apply. Note: Reroute does not apply to requests closed account. Any supplies, materials, rights or privileges that you acquire by holding a made by the recipient using FedEx Delivery Manager to request delivery to another FedEx account number may not be used for any purpose other than shipping with FedEx, address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, “Residential delivery” means a delivery made to a home or private residence, including to deny your application for new or additional FedEx account numbers at any time in locations where a business is operated from the home, and/or a delivery in which the the future. Except for Canada- and Puerto Rico-based accounts, international account shipper has designated the delivery address as residential. numbers may not be used for shipments between two points within the U.S. All charges “Residential pickup” means a pickup from a home or private residence, including will be billed and must be remitted in U.S. funds. locations where a business is operated from the home. Any individual or entity that uses the FedEx account or shipping discounts of another “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, FedEx account holder without authorization will be charged Standard List Rates for check, debit or credit card instead of being charged to a valid FedEx account. all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of “Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx billing. Unauthorized use includes, but is not limited to, using the shipping discount of Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. another FedEx account holder without the knowledge and permission of both FedEx and “Service failure” means delivery of your package 60 seconds or more after our the account holder. published delivery commitment for the FedEx service for that package, except as All requests for account numbers are subject to credit investigation and verification otherwise described in these terms and conditions. by our Credit Department and Customer Account Confirmation Department. FedEx utilizes “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. business credit reporting agencies, audited financial statements, Standard & Poor’s and For shipments tendered at a FedEx location after the last pickup time, the ship date Moody’s bond ratings, and other sources as necessary, to determine eligibility for open is the next business day. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for “Shipment” means one or more pieces, either packages or freight, moving on a billing directly to a major credit card. Stored-value cards or gift cards cannot be used single airbill. to open an account; however, such cards may be used for payment when tendering a “Standard List Rates” are the rates paid by FedEx account holders who do not have package at staffed FedEx shipping locations, and in conjunction with our credit card discounts applied to their account and who charge their shipping to their FedEx account. acceptance policy. If your FedEx account is billed directly to a credit card, you agree to “Transportation charges” mean amounts assessed for movement of a shipment the following terms: (1) you authorize FedEx to initiate variable charges to the credit card and does not include any other fees or charges that may be assessed under the FedEx to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any Service Guide, such as (but not limited to) declared-value charges, special handling fees, unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts customs duties and taxes, C.O.D. charges, and surcharges. associated with your account without requiring a signed receipt; (4) you agree to keep “Valid” as it relates to account numbers means a FedEx account number that has been your card information current (FedEx may receive updates on your card information issued by FedEx and that is in good credit standing. from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds “You” or “your” means the shipper/sender, recipient and their agents, servants, or other charges incurred from attempts to charge and/or place holds on your card; and employees, and any other person or entity having or claiming an interest in a shipment. (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. Non-Waiver The party to whom a FedEx account number is issued is liable for all charges to Any failure by us to enforce or apply a term, condition or provision of the FedEx Service the account, including those resulting from unauthorized use. The account holder is Guide does not constitute a waiver of that term, condition or provision and does not responsible for the safekeeping of the account number. The account number should be otherwise impair our right to enforce such term, condition or provision. released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed Account Numbers on a cash-only status. Use of an account on cash-only status may result in your package For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must being delayed, rejected or returned until arrangements for payment are completed. If pay by cash (not accepted at all FedEx locations), check, money order or credit card. the account number to be billed is not valid, the shipment may be delayed until an Payment is required when you give us your package. For “Bill Sender” and “Bill Third alternative form of payment is secured. If a package is held or delivery is otherwise Party” transactions, packages will not be accepted unless you provide a valid FedEx delayed because the account is not in good credit standing, you will not be entitled to account number. For “Bill Recipient” transactions, packages can be tendered without a refund or credit of your transportation charges under the Service Failure Money-Back payment, but in order for the package to be delivered, the recipient must provide a valid Guarantee Policy. FedEx account number or pay with cash, check or money order at time of delivery. If the You must use your FedEx account number to obtain any discount applicable to your recipient refuses to pay, the package will be treated as undeliverable and the sender account. Use of your account number constitutes your agreement that all packages will be responsible for all transportation charges and other fees, including all special shipped by us shall be subject to these terms and conditions, as modified, amended handling fees. or supplemented. For customers utilizing our electronic systems, a valid FedEx account number is FedEx may provide trade credit information on its account holders to credit bureaus. required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. FedEx account holders who pay for shipments originating in the U.S. with cash, Alcoholic Beverages check, debit or credit card instead of charging to a valid FedEx account will be charged Only licensed entities holding a state and federal license or retailers holding a state FedEx Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates. license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must Account numbers are issued by FedEx according to shipping location and are enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol nontransferable. Account numbers are issued and used solely at the discretion of FedEx. with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx FedEx may discontinue the use of accounts, in whole or in part, and terminate all or account executive. particular accounts and account numbers at any time, for any reason, at its sole

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(Alcoholic Beverages, cont.)

A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) H. Billing and Special Handling Fees: when both the shipper and recipient are either licensed wholesalers, licensed dealers, 1. A special handling fee will be charged when no account number appears on the licensed distributors, licensed manufacturers, licensed retailers or licensed importers, airbill or when an incomplete, inaccurate or invalid account number appears on subject to additional requirements and all applicable laws and regulations. Contact your the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a FedEx account executive for complete details. “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities a FedEx account number, we will attempt to determine the correct account from directly to consumers, subject to additional requirements and all applicable laws and our records and bill the account for all charges and fees, plus the special handling regulations. Contact your FedEx account executive for complete details. Shipments of fee. Any applicable discount will apply. If, however, we cannot determine the beer or spirits to consumers are prohibited. correct account, the transportation charges plus the special handling fee will be billed directly to the sender, and no discount will be allowed. See Rates in the Animals, Ornamental Marine Life (Including Live Fish) FedEx Service Guide for details. and Animal Carcasses 2. Payer Rebilling. A special handling fee will be charged to the sender for each request for a change to billing instructions for a package. We will accept A. FedEx Express does not accept live-animal shipments as part of its regular-scheduled requests for change to billing instructions up to 90 days from the invoice date. service and does not transport household pets such as dogs, cats, birds and hamsters. Requests for rebilling of transportation charges must be received via one FedEx Express may accept certain shipments of live animals such as horses, livestock of the approved channels: and zoo animals (to and from zoo locations only) on an exception basis if approved and a. Submit your request through the Non-Pay option with Electronic Data coordinated by the FedEx Animal Desk (call 1.800.405.9052). Interchange (EDI) if you are a registered user; or If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/ b. Use our internet application FedEx Billing Online at fedex.com if you are tropical fish and beneficial insects on an exception basis under the following conditions: a registered user; or 1. Shipments must be from a business to a business (from a breeder to a pet store, c. Submit your request via fedex.com/us/customersupport/email/express_ for example). ground.html (select Billing/Invoicing as the category). Your request for a 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging rebill of transportation charges must include the current invoice number, Design and Development for the type of animal being shipped. Call 1.800.633.7019 the FedEx tracking number, amount and the new FedEx account number for assistance. It is the responsibility of the shipper to adequately package that you want to rebill; or shipments for all temperature extremes and handling conditions. d. Submit the request via our automated interactive voice response system B. FedEx Express does not accept animal carcass shipments as part of its regular- at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill scheduled service. FedEx Express may accept certain shipments of animal heads and of transportation charges must include your FedEx account number, if any, other parts for taxidermy if properly packaged. the current invoice number, the FedEx tracking number and the new FedEx If approved by FedEx, we may accept animal carcasses, organs and other parts on account number that you want to rebill. an exception basis under the following conditions: 3. A $20 special handling fee will be charged to you for any check or electronic 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). funds transfer that is dishonored for any reason. 2. The shipper must have its packaging tested and pre-approved by FedEx I. Electronically captured data will be used for billing purposes in the event a billing Packaging Design and Development for the type of animal carcass, organ or copy of the airbill is not available at the time of billing. part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of J. You must furnish with your payment the invoice numbers to which your payment the shipper to adequately package shipments for all temperature extremes and applies. Payment should be sent using your remittance advice to one of the following: handling conditions. (By FedEx Envelope) Contact your FedEx account executive for details and additional requirements. FedEx Lockbox 360353 Billing Room 154-0455 500 Ross Street A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account Pittsburgh, PA 15262 number must appear on the airbill, and the account must be in good credit standing. The sender may request an initial rebilling to another party, but all subsequent rebills will be (By U.S. Postal Service) only to the sender. (See section H, Billing and Special Handling Fees.) Any customer not using electronic data interchange (EDI) or FedEx Billing Online B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, service.) The recipient’s FedEx account number must be provided on the airbill at the PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: time of shipment, or by the recipient at the time of delivery, and must be in good credit FedEx standing. If an account number in good credit standing is not provided, the recipient P.O. Box 371461 must pay for the shipment at the time of delivery. Pittsburgh, PA 15250-7461 C. “Bill Third Party” means charges will be billed to someone other than the sender or recipient. Charges for shipments within the U.S. may be billed only to a third party in the Any customer not using EDI or FedEx Billing Online whose billing address is in U.S. In order to choose this billing option, the FedEx account number of the third party AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should must appear on the airbill at the time it is tendered and the account must be in good mail payment and remittance detail to: credit standing. FedEx D. We reserve the right to verify the method of payment for any shipment and to refuse P.O. Box 94515 any shipment for which the method of payment cannot be verified. Palatine, IL 60094-4515 E. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. Any customer not using EDI or FedEx Billing Online whose billing address is in F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, FedEx AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: reserves the right to bill the customer for packages that are overweight or require FedEx special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. P.O. Box 660481 G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, Dallas, TX 75266-0481 THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY Any customer not using EDI or FedEx Billing Online whose billing address is in ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see FedEx Return Options. P.O. Box 7221 Pasadena, CA 91109-7321

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(Billing, cont.)

Customers who receive their invoices via FedEx Billing Online should mail their d. Submit the request via our telephone invoice adjustment system at payment and remittance detail to: 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request FedEx Billing Online via the telephone invoice adjustment system, the request must state the reason P.O. Box 371599 an adjustment or refund is warranted and must provide the following: the FedEx Pittsburgh, PA 15250-7599 account number (if any); the FedEx tracking number; and the date of shipment. K. Customers who receive their invoices via EDI are required to submit remittance data A partial payment against an invoice is not considered a request for invoice (advice for shipments being paid) electronically in an approved FedEx remittance format. adjustment or notice of a refund request. See the FedEx Electronic Invoice and Remittance Implementation Guide for details. 8. If you choose to send your request for an invoice adjustment for non-service- Some invoice adjustment requests may also be transmitted electronically. Payment for related failure via FedEx or the U.S. Postal Service, please send it to: EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by FedEx sending a check payment to one of the following: Revenue Services (By FedEx Envelope) 3965 Airways Boulevard FedEx ERS Module G Attn: Box 371471 Memphis, TN 38116 500 Ross Street You may also send your request via fax to the FedEx toll-free fax service: Room 154-0455 1.800.548.3020. Pittsburgh, PA 15250-7741 9. We will not be liable for any invoice adjustment unless you comply with the Phone: 412.234.5494 notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. (By U.S. Postal Service) For additional information or assistance regarding billing issues, contact Revenue FedEx ERS Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday P.O. Box 371741 through Friday. Pittsburgh, PA 15250-7741 N. Additional Taxes. If a federal value-added, consumption or similar tax is applicable L. If you are interested in or have questions regarding any of our invoicing or payment to your shipment, we reserve the right to add that amount to your shipping charges methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx without notice. We pay any applicable federal excise tax on the air transportation 1.800.463.3339 (say “billing”), or access our internet application Manage My Account portion of our service. at fedex.com. O. The shipper and any other party who is liable for payment are responsible for all M. Invoice Adjustments/Overcharges: reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for 1. We reserve the right to audit shipments to verify service selection, shipment services rendered by us. Such costs include, but are not limited to, attorneys’ fees, weight and dimensions. Package shape and dimensions may change during collection agency fees, interest and court costs. transit, which can affect the package’s dimensional weight and surcharge P. At our sole discretion, FedEx may transfer and assign ownership of, and any rights eligibility. If the service selected, weight entered or dimensions entered are to collect, any and all charges due and payable to us. incorrect or change during transit, we may make appropriate adjustments to Q. FedEx will charge for the category of service selected by the shipper, notwithstanding the shipment charges at any time. any requests for a different delivery time or date, including but not limited to, requests 2. Default Billing. Senders are solely responsible for accurately completing all made by the recipient using FedEx Delivery Manager. sections of the airbill and for the entry of accurate shipment information into any electronic shipping device. If you fail to provide or correctly enter this Cartage Agents information, you will be billed and agree to pay based on our estimate of the We provide pickup and delivery service to points within our primary service areas. number of packages transported and either the dimensional weight at the time Service outside our primary service areas may be provided through cartage agents. of billing or a standard default weight-per-package estimate, both of which will For more information, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 or be determined by us at our sole discretion. If no service is marked, we will send Express Freight Customer Service at 1.800.332.0807. your shipment via FedEx Priority Overnight or FedEx 1Day Freight, whichever A. Our delivery commitment time and money-back guarantee policy apply only to the is applicable. portion of the transportation handled directly by us (see the Money-Back Guarantee 3. Our money-back guarantee policy governs and is the exclusive remedy for Policy section). The delivery commitment time begins when the cartage agent tenders requests for refunds or credits related to service failures. (See the Money-Back the shipment to us and ends when a shipment is available for pickup by you or a cartage Guarantee Policy section for applicable notice provisions and other conditions.) agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment If the money-back guarantee is suspended or revoked, there is no remedy. by us for all purposes. Except as stated below for FedEx Express Freight shipments, we 4. Requests for invoice adjustments due to an overcharge must be received within are not responsible for service failures as a result of cartage agent pickups or deliveries. 60 days after the original invoice date (or ship date if prepaid by cash, check, B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) money order or credit card). and when FedEx arranges delivery by a cartage agent, our delivery commitment time 5. FedEx is not obligated to refund any overcharge or pay any other obligation and money-back guarantee policy apply to both the portion of the transportation handled owed when your FedEx account is, or has been in the past, more than 60 days directly by us and to the portion of the transportation handled by the cartage agent. past due. (See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, originating in extended service areas (H4, H5, H6, H7) the delivery commitment time apply any overcharge amounts or other overpayments it agrees are owed to you begins when the cartage agent tenders the shipment to FedEx. against the oldest invoices. C. For FedEx Express Freight shipments destined to H7 extended service areas, our 7. You may request an invoice adjustment for reasons not related to a service delivery commitment time and money-back guarantee policy apply only to the portion failure in the following ways: of the transportation handled directly by us. The delivery commitment time ends when a. Use our internet application FedEx Billing Online at fedex.com if you are a a shipment is available at the FedEx location for pickup by you or a cartage agent. We registered user; or are not responsible for service failures as a result of cartage agent pickups from, or b. Submit your request through the invoice adjustment feature at fedex.com; or deliveries to, H7 extended service areas. c. Submit the request via fedex.com/us/customersupport/email/express_ D. If you elect to make arrangements for pickup or delivery directly with a cartage ground.html (select Billing/Invoicing as the category). All adjustment agent, you are responsible for all charges and fees assessed by the cartage agent. requests must state the reason an adjustment or refund is warranted and The invoice you receive from us will reflect only our charges and fees. must provide the following: the FedEx account number (if any); the FedEx E. A special handling fee applies; see Rates in the FedEx Service Guide. tracking number; and the date of shipment; or F. Cartage agents are independent contractors. They are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions.

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Claims Collect on Delivery (C.O.D.) Service A. We must receive notice of a claim due to failure to properly collect or deliver A. We offer a collect-on-delivery service consisting of transportation of packages, a C.O.D. payment within 21 calendar days after delivery of the shipment. We must collection of a payment instrument issued by or on behalf of the recipient and delivery receive notice of a claim due to damage (visible or concealed), delay (including spoilage of a payment instrument to the shipper. The shipper is responsible for specifying on claims) or shortage within 60 calendar days after delivery of the shipment. (See the the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or Money-Back Guarantee Policy section for the time period to request a refund or credit third-party electronic shipping system, the amount (the C.O.D. amount) and the form of of transportation charges due to a service failure.) We must receive notice of all other payment to be collected. We do not offer a cash-on-delivery service. claims, including, but not limited to, claims for nondelivery or misdelivery, within nine B. If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect months after the package was tendered to FedEx Express for shipment. a cashier’s check, official check or money order. If the shipper marks UNSECURED B. Notice of claims for which you are seeking more than US$100 must be in writing. PAYMENT, we will collect a personal check, certified check, cashier’s check, official All claims must be made within the time limits set forth previously. check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, C. Your notice of claim must include complete shipper and recipient information, as CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY well as the FedEx tracking number, date of shipment, number of pieces, and shipment C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be weight. Failure to provide us with notice in the manner and within the time limits set collected at the time of delivery. forth in paragraphs (A) through (B) will result in denial of your claim, and we will have C. Performance of the C.O.D. service does not make us the agent of the shipper for any no liability or obligation to pay your claim. The filing of a lawsuit does not constitute purpose whatsoever, including, but not limited to, completion of the sale of the goods by compliance with these notice provisions. the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay D. Written documentation supporting the amount of your claim must be delivered to the C.O.D. amount via the requested instrument, the shipment will be returned to the us within nine months after the package was tendered to FedEx Express for shipment. shipper, and no refund or credit of either the transportation charges or the C.O.D. charge Such documentation may include original purchase invoices, estimates or invoices will be given. for repair, expense statements, appraisals, final confirmation screen if online order D. Checks (including cashier’s, official, certified, business and personal checks) and with proof of payment, or other records. These documents must be verifiable to money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including, our satisfaction. but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with E. We are not obligated to act on any claim until all transportation charges have respect to any such instrument. been paid. The claim amount may not be deducted from these charges or from any E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT outstanding balance owed to us. IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises (See the Declared Value and Limits of Liability section.) as well as the right to retrieve the damaged package for inspection at a FedEx facility. F. The original transportation of packages, collection of the payment instrument and The terms and conditions applicable to the original shipment (including any declared delivery of the payment instrument are considered a single shipment. The terms and value) will govern the disposition of all claims in connection with the shipment, including conditions in the Declared Value and Limits of Liability section are applicable to all any claim relative to the retrieval, inspection or return of the package. When a package C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the is picked up for inspection, a receipt for the damaged package will be provided if C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express requested by the recipient. All of the original shipping cartons, packing and contents Freight service, if no value is declared, our maximum liability is the greater of US$100 must be made available for our inspection and retained until the claim is concluded. or US$1 per pound. G. Except in the case of concealed damage, receipt of the shipment by the recipient G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, without written notice of damage on the airbill is prima facie evidence that the shipment failure to collect the C.O.D. amount, failure to collect the specified form of payment, was delivered in good condition. collection of an instrument in the wrong amount, or failure or delay in delivering the H. We do not accept claims from customers whose packages were tendered to FedEx payment instrument is limited to the declared value, subject in every event to the through a package consolidator. (See the Package Consolidators [Including FedEx maximum declared-value limits and other limitations referenced above and in the Authorized ShipCenters] section.) Declared Value and Limits of Liability section. I. Shipment-status information is not intended or permitted to be used as the basis to H. If the shipper sends more than one package on a single C.O.D. airbill, the total file a claim. declared value for all of the packages must be written in the appropriate airbill section. J. Only one claim can be filed in connection with a shipment. Acceptance of payment Our maximum liability will be limited to the total value declared subject in every event of a claim shall extinguish any right to recover in connection with that shipment. to the maximum declared-value limits and other limitations referenced above and in K. When we resolve a claim by paying full value for a shipment, we reserve the right to the Declared Value and Limits of Liability section. pick up the package for salvage, and all rights, title to, and interest in the package shall I. The payment instrument will be forwarded to the shipper via FedEx Standard vest with us. Overnight where available, and otherwise via FedEx 2Day, and will be directed to the L. You can file a claim in the following ways: shipper’s address for the account number on which the C.O.D. shipment was shipped. 1. Submit claims online at fedex.com/us/claimsonline. Return C.O.D. service from Hawaii may be delayed one day due to transit time. 2. Send written claims, including the completed claim form and supporting J. Our money-back guarantee policy applies to transportation charges as well as to the documentation, via the U.S. Postal Service or fax to: additional charge for C.O.D. service and is the exclusive remedy for refund or credit of FedEx Cargo Claims Department these charges in the event of a service failure. See the Money-Back Guarantee Policy P.O. Box 256 section for complete conditions and limitations. When the money-back guarantee is Pittsburgh, PA 15230 suspended or revoked, there is no remedy. Fax: 1.877.229.4766 K. If 20 percent or more of a sender’s C.O.D. shipments are refused, or a sender If you fax your completed claim form and supporting documentation, FedEx will requests changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments, send you a confirmation letter by return fax. FedEx has the option to revoke any discounts applicable to the sender’s account without 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain notice (including discounts for non-C.O.D. shipments) and to impose a special handling a case number for your claim, then complete a print copy of the claim form. You fee of US$30 per shipment. may have to submit supporting documentation using FedEx Claims Online or the L. C.O.D. transportation charges must be charged to the sender’s FedEx account number. mailing address or fax number listed above. M. C.O.D. is not available for shipments rated with FedEx One Rate pricing. M. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM.

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Credit Terms D. Shipments containing dangerous goods are not eligible for FedEx Express return options, except dry ice, which may be shipped using the FedEx Print Return Label and the A. We do not provide individual consumer credit privileges. FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed B. As a condition of extending credit privileges, FedEx reserves the right to require on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See business customers to provide current financial information, agree to bank draft the Dangerous Goods section at fedex.com for a list of dangerous goods that are not arrangements for payment on account, provide a security deposit or provide a bank assessed a surcharge. letter of credit. E. FedEx Express does not accept dangerous goods shipments prepared exclusively C. When credit privileges are extended, FedEx reserves the right to establish and for ground shipment. enforce a credit limit on your account. At our sole discretion, we may review and amend F. FedEx is not required to add dry ice to packages in its system, nor to provide a credit limit on your account. re-icing services. D. The invoice date begins the credit term cycle, and payment is due within 15 days G. Common Fireworks (Division 1.4 explosives) will be accepted only with prior from the invoice date. Failure to keep your FedEx account current will result in your approval from FedEx. account being placed on cash-only status. This status may impair your ability to use our H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval services, delay your shipments, and may result in the loss of any applicable discounts. to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express IN SUCH CIRCUMSTANCES. does not accept waste batteries or batteries being shipped for recycling or disposal, F. The shipper, and any other party who is liable for payment, is responsible for all including damaged or defective batteries (see IATA variation FX–04). reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for I. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a services rendered by us. Such costs include, but are not limited to, attorneys’ fees, problem with an undeliverable dangerous goods shipment. If the recipient refuses a collection agency fees, interest and court costs. package containing dangerous goods, or the package leaks or is damaged, it will be G. Credit privileges will not be restored until you have paid all past-due balances in full returned to the shipper, if possible. If the shipper refuses to accept the returned shipment, and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect or it cannot be returned because of leakage or damage due to faulty packaging, the such balances. FedEx may require you to secure the account with a form of payment as shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, fees and expenses it incurs in connection with the cleanup and disposal of the all costs, fees and expenses are paid. package. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses H. Customers requesting removal from cash-only status must contact the Recovery FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods Collections department at 1.800.506.7580. shipping requirements. I. At our sole discretion, we may apply payments made on your account to any unpaid J. We have the right to refuse any package with an odor or any package that is wet invoice issued on your account. or leaking. If a dangerous goods shipment damages or contaminates any property, the J. Requests for research or refunds of payment must be received within 60 days from shipper is solely responsible for and will reimburse and indemnify FedEx for any and the date of payment. all costs, fees, and expenses it incurs in connection with the cleanup of such damage Dangerous Goods or contamination. K. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse A. All packages containing dangerous goods must comply with the International Civil dangerous goods at any location where they cannot be accepted in accordance with Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Express Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with noted below: all FedEx Express variations listed in the current edition of the IATA Dangerous Goods 1. Biological Substance, Category B (UN 3373) shipments are allowed at select FedEx Regulations. The shipper is responsible for complying with all packing requirements and Office Print and Ship Center locations (contact your local FedEx Office Print and Ship appropriate marking and labeling of the package, documentation, as well as compliance Center for service availability) and may be placed in FedEx Express Drop Boxes. with applicable local, state, and federal laws, regulations, ordinances and rules. The 2. FedEx Express shipments containing permitted IATA Section II lithium batteries shipper is also responsible for ensuring the recipient complies with all applicable local, are allowed at FedEx Office Print and Ship Center locations and may be placed in state and federal laws, regulations, ordinances and rules for applicable hazard classes. FedEx Express Drop Boxes. B. Shippers must comply with all applicable local, state and federal laws governing L. The shipper must provide all required information and complete all boxes pertaining packing, marking and labeling of shipments of blood and blood products, regardless of to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship whether they are infectious. dangerous goods must select, as appropriate to the electronic system, the special C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with services, handling or flag to indicate that their shipment contains dangerous goods. the following exceptions: M. Note: We are required by law to report improperly declared or undeclared 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes shipments of dangerous goods to the U.S. Department of Transportation (DOT). The and tubes; and shipper may be subject to fines and penalties under applicable law. The DOT/Federal 2. Biological Substance, Category B (UN 3373) shipments, which may be shipped Aviation Administration (FAA) requires every shipper to have job-specific dangerous in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box, the FedEx Large goods training prior to tendering a dangerous goods shipment to FedEx or another air Clinical Box or the following FedEx Temp-Assure cold shipping boxes: Small carrier. When individuals tender a shipment containing dangerous goods it must be Cold Box Standard Duration; Medium Cold Box Standard Duration; Medium Cold properly classified, packaged, marked, labeled and identified as dangerous goods, and Box Extended Duration; Large Cold Box Standard Duration; and Large Cold Box include the correct dangerous goods documentation. Extended Duration. N. Dangerous goods may not be rerouted to an address other than the original Blood, urine and other specimens containing infectious substances are considered intended-recipient’s address provided by the shipper. (Note: Shipments may be made dangerous goods and must not be shipped in the FedEx Clinical Pak. The shipper available as hold for pickup at permissible locations or be returned to the sender.) assumes sole responsibility for compliance with all applicable governmental regulations. O. We are required to maintain proper segregation of incompatible dangerous goods For more information on FedEx guidelines, go to fedex.com/packaging and read our on all vehicles and aircraft. This necessity may cause the shipment to move on the next brochures on packaging clinical samples and Biological Substance, UN 3373 specimens. available truck route or flight on which proper segregation can be maintained.

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(Dangerous Goods, cont.)

P. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and 12. Guitars and other musical instruments that are more than 20 years old, and FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods customized or personalized musical instruments. can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight 13. Scale models (including, but not limited to, architectural models and dollhouses) and FedEx 3Day Freight to and from primary and extended service areas. and prototypes. Q. For more information, see Shipping Dangerous Goods via FedEx Express at G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous is US$500. Goods with a value (actual or declared) exceeding US$500 should not be goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.) the U.S. call 1.901.375.6806). H. When the shipper sends more than one package on an airbill, the total declared value for all the packages moving on the airbill must be written in the appropriate Declared Value and Limits of Liability section of the airbill. Our liability will be limited to the total declared value (not to (Not Insurance Coverage) exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). The declared value for each package will be A. The declared value of any package represents our maximum liability in connection determined by dividing the total declared value by the number of packages on the airbill with a shipment of that package, including, but not limited to, any loss, damage, unless you provide verifiable evidence supporting a different allocation. delay, misdelivery, nondelivery, misinformation, any failure to provide information, or I. If a multiple-piece shipment is tendered to FedEx skidded, stackable, forkliftable, misdelivery of information relating to the shipment. It is the shipper’s responsibility to banded and/or shrinkwrapped as a single freight handling unit, the maximum declared prove actual damages. Exposure to and risk of any loss in excess of the declared value value for that single freight handling unit is US$50,000 and not US$50,000 per package is assumed by the shipper. You may transfer this risk to an insurance carrier of your contained within that multiple-piece shipment. choice through the purchase of an insurance policy. Contact an insurance agent or J. The maximum declared value we offer for shipments tendered to FedEx using FedEx broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE Stamps purchased from anyone other than FedEx is US$100. OF ANY KIND. K. The maximum declared value for FedEx Print Return Label and FedEx Email Return B. With respect to U.S. express package services, unless a higher value is declared Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx and paid for, our liability for each package is limited to US$100. For each package Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day exceeding US$100 in declared value, an additional amount will be charged for each Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details. shipments is US$50,000. We are not liable for any damage to a shipment or any claim C. With respect to FedEx Express Freight services, unless a higher value is declared arising out of the use of a return option unless the shipment was lost during delivery or and paid for, our liability for each freight handling unit is limited to US$100 or US$1 per there was visible damage noted by the FedEx courier at the time of delivery. We are not pound, whichever is greater. When the declared value exceeds the greater of US$100 liable for any concealed damage to items returned using FedEx Print Return Label, FedEx or US$1 per pound per shipment, an additional amount will be charged for each US$100 Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the (or fraction thereof) of additional declared value. See Rates in the FedEx Service Guide recipient without notice of damage on delivery is prima facie evidence that the shipment for details. was delivered in good condition. Our liability for any loss or damage will not exceed D. Except as limited below, the maximum declared value per package in any FedEx First the actual amount of the damage or the declared-value amount, whichever is lower. Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx All other terms and conditions related to FedEx Express claims regulations apply for 2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per shipments sent via a FedEx return option. shipment for FedEx SameDay is US$2,000. L. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED E. Except as limited below, the maximum declared value per each freight handling unit IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED 3Day Freight shipment is US$50,000. MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX F. Shipments (packages or freight) containing all or part of the following items are SERVICE GUIDE AS TO SUCH SHIPMENT. limited to a maximum declared value of US$1,000: M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, 1. Artwork, including any work created or developed by the application of skill, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO taste or creative talent for sale, display or collection. This includes, but is not PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A limited to, items (and their parts) such as paintings, drawings, vases, tapestries, SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, limited-edition prints, fine art, statuary, sculpture and collector’s items. WHICHEVER IS LESS. 2. Film, photographic images (including photographic negatives), photographic N. The shipper is responsible for accurately completing the airbill or other shipping chromes and photographic slides. documents, including completion of the declared-value section. We cannot honor 3. Any commodity that by its inherent nature is particularly susceptible to damage requests to change the declared-value information on the airbill. or the market value of which is particularly variable or difficult to ascertain. O. See the Liabilities Not Assumed section for other limitations and exclusions on 4. Antiques, or any commodity that exhibits the style or fashion of a past era and our liability. whose history, age or rarity contributes to its value. These items include, but are P. Additional restrictions may apply to a shipment if sent pursuant to an airline not limited to, furniture, tableware and glassware. interline agreement. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, Q. In the event that FedEx Office procures, accepts tender of, performs, or otherwise crystal, glass, framed glass, and any other commodity with similarly fragile qualities. undertakes the transportation, delivery or release of a package by FedEx Express, 6. Plasma screens. whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, limitation and liberty of whatsoever nature contained in these terms and conditions or mount gems or stones (precious or semiprecious), industrial diamonds, and otherwise available to FedEx Express as if such provision were expressly for its benefit. jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, Delivery Signature Options precipitates, or platinum (except as an integral part of electronic machinery). FedEx offers Delivery Signature Options for shippers. Not available for all shipments or 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food to all destinations. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: orders, gift cards and gift certificates, prepaid calling cards (excluding those that 1. From someone at the delivery address; or require a code for activation), bond coupons, and bearer bonds. 2. From a neighbor, building manager or other person at a neighboring address; or 11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx may reattempt delivery.

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(Delivery Signature Options, cont.)

B. Direct Signature Required. FedEx will obtain a signature from someone at the G. FedEx Express will transport ammunition when packed and labeled in compliance delivery address. If no one is at the address, FedEx may reattempt delivery. with local, state and federal law, and the Dangerous Goods section of this Service C. Adult Signature Required. FedEx will obtain a signature from someone at least Guide. Ammunition is an explosive and must be shipped separately as dangerous goods. 21 years old (government-issued photo identification required) at the delivery address. You agree not to ship loaded firearms or firearms with ammunition in the same package. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. Fuel Surcharge If you require a signature for a residential shipment, select one of the Delivery We reserve the right to assess fuel and other surcharges on shipments without notice. Signature Options. The duration and amount of any surcharge will be determined at our sole discretion. E. Indirect Signature Required is not available for shipments to nonresidential addresses. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined F. Choosing a delivery signature option overrides a signature release. (See the by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Signature Release section.) G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Inspection of Shipments and Identification Requirement Signature Option, even if a signature is not obtained, the option requested is not We may, at our sole discretion, open and inspect any shipment without notice. We may, available or FedEx is unable to provide a copy of the signature obtained at delivery. at our sole discretion, require the shipper to provide their government-issued photo H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and identification prior to tendering a package to FedEx. Rerouting sections. Liabilities Not Assumed Dimensional Weight (Volumetric Weight) FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE Transportation charges may be assessed based on dimensional weight, which is a DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR volumetric standard. Dimensional-weight pricing is applicable on a per-package or SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. per-shipment basis to all shipments in customer packaging. FedEx packaging may also In no event shall FedEx Express, including, without limitation, agents, contractors, be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual employees and affiliates, be liable for any special, incidental or consequential damages, weight, charges based on the dimensional weight will be assessed. Customers who fail including, without limitation, loss of profits or income, whether or not FedEx Express had to apply the dimensional-weight calculation to a package may be assessed dimensional- knowledge that such damages might be incurred. weight charges from FedEx. See the Dimensional Weight description in the Fees and We will not be liable for, nor will any adjustment, refund or credit of any kind be Other Shipping Information section of the FedEx Service Guide for additional details. given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: Extra-Large Packages A. The act, default or omission of any person or entity, other than FedEx, including Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined those of any local, state or federal government agencies. (“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments. These B. The nature of the shipment, including any defect, characteristic or inherent vice of pieces do not have to be palletized (skidded), stackable or forkliftable. Dimensional- the shipment. weight pricing is applicable on a per-freight-handling-unit basis for extra-large packages. C. Your violation of any of the terms and conditions contained in the FedEx Express The chargeable weight is the greater of the actual weight or dimensional weight for Terms and Conditions, as amended or supplemented, or on an airbill, including, but not extra-large packages and is applied on a per-freight-handling-unit basis. Each freight limited to, the improper or insufficient packing, securing, marking and addressing of handling unit is also subject to a minimum billable weight of 151 lbs. regardless of its shipments, or use of an account number not in good credit standing, or failure to give actual weight. notices in the manner and time prescribed. The length and girth of a package is length plus (2 times the height) plus (2 times D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, the width). If the dimension includes a fraction, a fraction of one-half or greater will be but not limited to, acts of terrorism, public authorities acting with actual or apparent rounded up to the next whole number; less than one-half will be rounded down to the authority, authority of law, local disputes, civil commotion, hazards incident to a state of next whole number. war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any Firearms entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or A. FedEx Express will transport and deliver firearms as defined by the United States shortages caused by pandemic conditions or other public health event or circumstances, Gun Control Act of 1968, between areas served in the U.S., but only between: natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; conditions that present a danger to our personnel, and disruption or failure of law enforcement agencies of the U.S. or any department or agency thereof; and communication and information systems (including, but not limited to, our systems). law enforcement agencies of any state or any department, agency or political E. Our compliance or noncompliance with verbal or written delivery instructions from subdivisions thereof; or the sender, recipient or persons claiming to represent the shipper or recipient, including 2. Where not prohibited by local, state and federal law, from individuals to licensed requests made by the recipient for delivery options using FedEx Delivery Manager. importers, licensed manufacturers or licensed dealers (and return of same). F. Our compliance or noncompliance with any request to intercept a shipment in transit, B. If your shipment contains firearms, select the Direct Signature Required or Adult or to prevent delivery. Signature Required Delivery Signature Option, depending on the requirements of your G. Damage or loss of articles packaged and sealed by the sender or by person(s) shipment. See the Delivery Signature Options section for details. Firearms shipments acting at the sender’s direction, provided the seal is unbroken at the time of delivery, are not eligible for signature release or indirect delivery. the package retains its basic integrity, and the recipient accepts the shipment without C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot noting the damage on the delivery record. ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Express H. Erasure of data from or the loss or irretrievability of data stored on magnetic Drop Box. Firearms shipments are not eligible to be held at Hold at Location facilities. tapes, files or other storage media, or erasure or damage of photographic images or D. Upon presenting the package for shipment, the person tendering the shipment to soundtracks from exposed film. FedEx Express is required to notify FedEx Express that the package contains a firearm. I. The loss of any personal or financial information including, but not limited to, social The outside of the package must not be marked, labeled or otherwise identify that the security numbers, dates of birth, driver’s license numbers, credit card numbers and package contains a firearm. financial account information. E. The shipper and recipient must be of legal age as identified by applicable law. J. Our inability to provide a copy of the delivery record or a copy of the signature F. The shipper and recipient are required to comply with all applicable government obtained at delivery. regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” Tobacco, Firearms and Explosives can provide assistance. markings), “fragile” labels or other special directions concerning packages.

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(Liabilities Not Assumed, cont.)

L. Your failure to ship goods in packaging approved by us prior to shipment where such JJ. FedEx will not be liable for the failure to provide any services or service options prior approval is recommended or required. where our records do not reflect that the services or service options were selected by M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser the shipper. tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for KK. Your use of FedEx customer automation systems or software versions that are specimens, and glass containers such as those used in laboratory test environments. no longer supported by FedEx, or your failure to update or upgrade FedEx customer N. Your use of an incomplete, inaccurate or invalid FedEx account number or your automation hardware or software as provided or directed by FedEx from time to time. failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. Limitations on Legal Actions O. Our failure to notify you of any delay, loss or damage in connection with your Any right you might have to damages, refunds, credits, recovery of reliance interests, shipment or any inaccuracy in such notice. disgorgement, restitution, injunctive relief, declaratory relief or any other legal or P. Performance of any services will not constitute FedEx as the shipper’s or anyone’s equitable relief whatsoever against us under any cause of action arising from the agent for any purpose. transportation of any package pursuant to the FedEx Service Guide shall be extinguished Q. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or unless you file an action within one year from the date of delivery of the shipment or other items when not enclosed in outer packaging, or other general shipping containers from the date on which the shipment should have been delivered. caused by adhesive labels, soiling or marking incidental to transportation. Any right that you might have to damages, refunds, credits, recovery of reliance R. The shipment of perishables, unless shipped in accordance with the Perishables interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal section of these terms and conditions. or equitable relief whatsoever against us under any cause of action arising from the S. The shipper’s failure to provide accurate delivery address information. transportation of any package pursuant to the FedEx Service Guide shall be extinguished T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. unless you first comply with all applicable notice periods and requirements in these terms U. The shipment of any alcoholic beverages or firearms if you fail to comply with the and conditions including, but not limited to, the periods and requirements for providing applicable terms and conditions. notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and V. Damage to computers, or any components thereof, or any electronic equipment when we understand that timely and complete compliance with such notice periods and shipped in any packaging other than: requirements is a contractual condition precedent to your right to any relief whatsoever, 1. The manufacturer’s original packaging, which is undamaged and has retained a and you must plead compliance with those conditions precedent on the face of any good, rigid condition. complaint that you file against us. You and we agree that FedEx cannot be considered to 2. Packaging that is in accordance with the FedEx packaging guidelines available have breached any obligation to you unless or until we wrongfully deny a claim submitted online at fedex.com/packaging. to us pursuant to the notice periods and requirements contained in these terms and 3. FedEx laptop packaging, for shipments of laptop computers. conditions. Finally, you and we agree that you will comply with applicable notice periods 4. FedEx small electronic device packaging, for shipments of cell phones, handheld and requirements even if you believe that such compliance will not result in relief from us computers, MP3 players and similar items. or if you lack knowledge regarding whether such compliance will result in relief from us. 5. FedEx tablet packaging, for shipments of tablet computers. You agree that you will not sue us as a class plaintiff or class representative, join as W. Any shipment containing a prohibited item. (See the Prohibited Items section.) a class member, or participate as an adverse party in any way in a class-action lawsuit X. Our provision of packaging, advice, assistance or guidance on the appropriate against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an packaging of shipments unless such advice, assistance or guidance has been approved individual plaintiff. in writing by FedEx Packaging Design and Development and the writing expressly To the extent that any court finds that state rather than federal law applies to any accepts liability in the event of a damaged shipment. provision of this contract, the controlling law is the substantive law of the state in which Y. Failing to meet our delivery commitment for any shipments with an incomplete or you tendered your shipment to us. incorrect address. (See the Undeliverable Shipments section.) The performance of any services does not make us an agent of the shipper or any Z. Failing to deliver or not attempting to deliver a package within the delivery third party for any purpose. commitment time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed during the originally scheduled delivery time. Money-Back Guarantee Policy AA. The failure to properly designate a delivery address as a Residential Delivery or We offer a money-back guarantee for our services. This guarantee can be suspended, Commercial Delivery, including delivery addresses that were processed through any modified or revoked at our sole discretion without prior notice to you. address verification function or program. A. Money-Back Guarantee. At our option, we will, upon request, either refund or BB. Failing to obtain the signature option requested for shipments using FedEx Delivery credit your transportation charges in the event of a service failure (which means delivery Signature Options. (See the Delivery Signature Options section.) of your package 60 seconds or more after the published delivery commitment time for CC. Any package where FedEx records do not reflect that the package was tendered the selected service and destination, except as otherwise described in these terms to FedEx by the shipper. and conditions). This money-back guarantee is your exclusive remedy in the event of a DD. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing service failure for the recovery of all or any portion of the FedEx charges for a shipment. system, internet shipping device or any other electronic shipping method used to ship If the money-back guarantee is suspended, there is no remedy or recovery of charges a package, when the shipment is not tendered to FedEx. If you fail to do so and seek for a service failure. There are no delivery commitments for shipments on which the a refund, credit or invoice adjustment, you must comply with the notice provisions money-back guarantee is suspended. in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any B. Limitations. The following limitations apply: refund, credit or adjustment unless you comply with those notice provisions. 1. Credits for transportation charges will be applied to the payer’s account only, and EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments. refunds will be made payable to the payer only. FF. Shipments released without obtaining a signature at residential addresses. 2. Only one refund or credit is permitted per package. In the case of multiple-piece (See the Delivery Signature Options and Signature Releases sections.) shipments, the money-back guarantee applies to each package in the shipment. GG. Shipments released without obtaining a signature at nonresidential addresses If a service failure occurs for any package within the shipment, a refund or when release has been authorized by the shipper or recipient. (See the Delivery credit will be given only for the portion of the transportation charges applicable Signature Options section.) to that package. HH. Loss or damage to alcohol shipments unless an approved packaging type is used 3. The money-back guarantee for package services destined for areas outside our or FedEx Packaging Design and Development has preapproved your packaging prior to primary service areas applies only to the portion of the transportation provided shipment. See the Alcoholic Beverages section for further information. directly by us. The money-back guarantee for FedEx Express Freight services destined II. Dangerous-goods shipments that the shipper did not properly declare, including for areas outside our primary service areas applies to the portion of the transportation proper documentation, markings, labels and packaging. FedEx Express will not pay a provided directly by us and may also apply to the portion of the transportation claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee provided by the cartage agent (see the Cartage Agent section for details). does not apply.

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(Money-Back Guarantee Policy, cont.) 4. Shipments scheduled for delivery on a holiday will be delivered the next Overweight Packages business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered may cause delivery delays. In both circumstances, the delivery commitment for into any electronic shipping device as either FedEx First Overnight, FedEx Priority application of the money-back guarantee policy will be extended for a period Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express equal to the length of the holiday. Saver, then we may audit and correct the service to an available FedEx Express Freight 5. If a delivery later than the original delivery commitment time is requested by service. Terms and conditions of the applicable FedEx Express Freight service will apply. the shipper or recipient before the first delivery attempt is made, the delivery If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First commitment time for application of the money-back guarantee policy will be Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx adjusted to account for the requested delivery date and/or time. 2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed 6. If the shipper or recipient informed FedEx that the recipient location is closed on for each pound in excess of 150 lbs. If a package weighing more than 150 lbs. is a certain day or at a certain time, the delivery commitment time for application inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto of the money-back guarantee policy will be the next business day at the delivery Rico, an additional charge of US$2.25 per pound will be assessed for each pound in commitment time for the service originally selected. excess of 150 lbs. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: Package Consolidators (Including FedEx Authorized 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or ShipCenter Locations, and FedEx ShipSite Locations service-exception information reflecting that the failure to deliver timely resulted at Office Depot and OfficeMax) from circumstances described under the Liabilities Not Assumed section. Package Consolidators are responsible for complying with all applicable requirements in 2. The service failure resulted, in whole or in part, from any of the circumstances these terms and conditions. described under the Liabilities Not Assumed section. If you tender packages to a Package Consolidator instead of to us directly, the 3. The payer’s FedEx account number was not in good credit standing, or payment following limitations apply: instructions were invalid, and delivery was delayed until payment arrangements A. Package Consolidators are not agents of FedEx, and we are not responsible for any were secured. errors or omissions made by them. 4. The shipment was scheduled for delivery on the Wednesday immediately prior B. Package Consolidators may submit claims for refunds or credits for shipping charges to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service, under the money-back guarantee policy. Neither the person or entity tendering the and was delivered within 90 minutes of the published delivery commitment time package to the Package Consolidator nor the recipient is eligible for refunds or credits for the selected service and destination. under the money-back guarantee policy. 5. The shipment was scheduled for delivery during the seven calendar days before C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service, Package Consolidator must first enter into a Packaging and Pricing Agreement or a and was delivered by the end of the day on the published delivery commitment FedEx Authorized ShipCenter Agreement with FedEx. date for the selected service and destination. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, 6. The shipment was rerouted from the delivery address to a Hold at Location address. but they are not required to. Package Consolidators set their own rates for reselling 7. The shipment was undeliverable or returned. FedEx services. 8. The shipment contained dangerous goods or dry ice. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged 9. The shipment was delayed due to an incorrect address or ZIP code or the or delayed shipments tendered to a Package Consolidator, as the Package Consolidator unavailability or refusal of an appropriate or eligible person to accept delivery is the shipper of these packages. Package Consolidators are independently owned and or sign for the package. operated businesses. 10. The shipment was delayed due to security or other regulatory delays, including F. See the Package Consolidator representative for information regarding rates and permanent, regular, or daily security procedures at the recipient location. services and the terms and conditions of carriage. Inquiries or claims regarding shipments D. Refund or Credit Requests. To qualify for a refund or credit due to a service tendered to a Package Consolidator must also be directed to the Package Consolidator. failure, you must notify us of the service failure and request a refund or credit of your G. As directed by FedEx, Package Consolidators must require a government-issued transportation charges in compliance with the conditions listed below. If you do not photo ID to validate the identity of their customer and must keep a record of the name comply with these conditions, you are not entitled to receive a refund or credit and and address on the ID of their customer for each package. cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service Package Restrictions (Size and Weight) failure in the following ways: The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches a. Use our internet application FedEx Billing Online at fedex.com if you are a in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less registered user; or and exceed 96 inches in length or 130 inches in length and girth will be considered b. Submit your request through the invoice adjustment feature at fedex.com; or “oversize” packages. Oversize packages will be rated based on the greater of the c. Submit the request via our telephone invoice adjustment system at package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum 1.800.GoFedEx 1.800.463.3339 (say “billing”). billable weight.1 In addition, an oversize charge will apply; see Rates in the FedEx d. For FedEx SameDay or FedEx SameDay Freight requests, submit your request Service Guide. via our telephone billing option at 1.800.399.5999. Packages that exceed 119 inches in length and 165 inches in length and girth Note: Requests for a refund of FedEx Delivery Manager delivery-option fees may be refused or, if found in the express package network, may be considered for must be made by the recipient online at fedex.com/billingadjustment. See FedEx transportation at our sole discretion. These packages also will be rated based on the Delivery Manager Terms in the fedex.com Terms of Use. greater of the package’s actual rounded weight or dimensional weight, subject to a 2. Your notification of a service failure must include your FedEx account number, if 90-lb. minimum billable weight, and an oversize charge will apply. any; the FedEx tracking number; and the date of the shipment. The length and girth of a package is length plus (two times the height) plus (two 3. All requests for refund or credit of transportation charges must be received via times the width). If the dimension includes a fraction, a fraction of one-half or greater one of the approved channels within 15 calendar days of the invoice date or will be rounded up to the next whole number; less than one-half will be rounded down within 15 calendar days from the ship date if you are paying by credit card or to the next whole number. in advance by cash, check or money order. 1Effective Jan. 22, 2018. Prior to Jan. 22, 2018, an oversize charge applies to packages that weigh 4. A partial payment against an invoice is not considered a request for invoice 150 lbs. or less and exceed 108 inches in length or 130 inches in length and girth. Oversize packages adjustment or notice of a refund request. A notification of the reason for an will be rated based on the greater of the package’s actual rounded weight or dimensional weight. unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure.

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Packaging and Marking Perishables A. You must comply with all applicable local, state and federal laws, including those Shipments containing perishable articles must be packaged for a minimum transit governing packing, marking and labeling for all shipments. time of at least 12 hours greater than our delivery commitment time for the shipment. B. All packages must be prepared and packed by the shipper for safe transportation Perishables coming from Hawaii to the continental U.S. must be packaged for additional with ordinary care in handling in an express-transportation environment. Any articles transit time. Shipping perishable articles over a weekend or holiday is discouraged, and susceptible to damage as a result of conditions that may be encountered in transportation, packaging such shipments for longer transit times is required. We recommend that you such as changes in temperature or atmospheric pressure, must be adequately protected ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First by proper packaging. Each shipment must be legibly and durably marked with the name, Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by address and ZIP code of both the shipper and the recipient. Packages cannot be wrapped FedEx Packaging Design and Development. Information on how to submit your packaging in kraft paper. for evaluation is available at fedex.com/packaging. Your failure to use proper packaging C. You must use FedEx packaging or new corrugated boxes in good, rigid condition releases us from any liability for spoiled perishables that we would otherwise assume large enough to allow cushioning of contents on the top, bottom and sides. For guidelines (see the Liabilities Not Assumed section). on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges Pharmaceuticals and protrusions wrapped, and the address label must be secured using the tie-on tag or You are responsible for complying with all applicable local, state and federal laws, the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, containing pharmaceuticals must not have labels, markings or other written notice that plastic cases, computer cartons or similar types of items whose outer finish might be a pharmaceutical is contained within. Select the Direct Signature Required Delivery damaged by adhesive labels, soiling, marking or other types of surface damage that Signature Option if you require FedEx to obtain a signature from someone at the delivery is normal with ordinary care in handling should be placed in a protective container for address, or the Adult Signature Required Delivery Signature Option if you require an shipment. Casters, wheels and rollers must be removed or packaged. adult signature for delivery. See the Delivery Signature Options section for details. D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx Pickup and Delivery One Rate pricing. A. We do not offer a restricted-delivery service and may deliver to someone other than E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer the person or entity named as the recipient. We also may make an indirect delivery. container unless tested and approved for acceptance by FedEx Packaging Design Indirect delivery is a completed delivery to an address or location other than the address and Development. Information on how to submit your packaging for testing is available on the airbill and includes shipments delivered via Indirect Signature Required service. at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses and other non-infectious liquid clinical specimens must be shipped inside a sturdy must include the complete street address and ZIP code of the recipient. outer packaging. B. If our first delivery attempt of a shipment to a non-residential address is unsuccessful, F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be we may make two additional attempts on the following two consecutive business days. returned to the sender if possible. If the sender refuses to accept the returned shipment If a package still cannot be delivered, we may hold it for two additional business days or it cannot be returned because of leakage, or damage due to faulty packaging, the and may research its status with the sender, recipient, or both, and receive further shipper is responsible for and will reimburse FedEx for all costs and fees of any type instruction. After that time, we will return it to the sender as undeliverable. connected with the legal disposal of the shipment, and all costs and fees of any type C. Shipments to hotels, hospitals, government offices or installations, university connected with cleanup of any spill or leakage. campuses, or other facilities that utilize a mailroom or other central receiving area will G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. be delivered to the central receiving area, unless otherwise authorized and approved Packages containing wet ice must be prepared to prevent the leakage of any liquid, by FedEx. regardless of package orientation. For additional wet-ice packaging requirements, refer D. Any person scheduling a pickup other than the sender must provide a FedEx account to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. number in good credit standing; otherwise, the pickup must be scheduled by the sender. H. FedEx reserves the right to request a shipper to submit a representative sampling of We require a minimum of two hours from the time the shipment(s) will be ready to the packaging for inspection and testing. If the shipper fails to comply with our request make the pickup. (Contact FedEx Customer Service for the specific lead times required.) to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be Repeated pickup attempts without packages being ready may result in the cancellation liable for any damages due to improper packaging. of pickup privileges. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s E. Proof of pickup is available upon request. You must provide the pickup number packaging requirements due to your pattern or practice of insufficient packaging. Claims or FedEx tracking number (also known as the airbill number). We will not provide proof for damage or loss associated with an identified pattern or practice of insufficient of pickup unless you provide this information. packaging will be denied. Any such claim filed related to your shipments will not be F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or paid, regardless of which party files the claim, unless the claimant can establish that freight), or use alternative pickup or delivery arrangements, to maintain the safety of our the loss or damage did not result from a failure to use proper packaging. FedEx will employees and in cases in which we believe that our services may be used in violation continue to deny such claims until we determine that you have ceased the pattern or of local, state or federal laws. practice of failing to adhere to the packaging requirements. Nothing in this paragraph G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found H. Pickup and delivery may not be available in all areas. to have improper packaging. I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return J. Information on how to submit your packaging for testing or evaluation, and tips on Label and FedEx Express Billable Stamp shipments. packaging specific commodities (including automotive and mechanical parts, computers J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, and perishables), are available at fedex.com/packaging. contact the recipient to obtain delivery instructions, or to notify them that a delivery is K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other scheduled, that a delivery has been completed or that a shipment is available for pickup forkliftable base. Boxes should be stacked squarely on the skid without hanging over at a Hold at Location facility. FedEx may also accept requests for delivery options from a the edge, and the weight should be distributed evenly on the skid to avoid excess weight recipient using FedEx Delivery Manager. being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a K. At its discretion, FedEx may not deliver or attempt delivery within the delivery minimum of two bands (tightly secured) through the skid voids and around all cartons. commitment time of the service requested, if the shipper or recipient requested a later L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx delivery or informed FedEx that the recipient is closed during the delivery commitment 1.800.463.3339 (say “order shipping supplies”). time. In this situation, charges will be assessed based on the service initially selected

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(Pickup and Delivery, cont.) by the shipper. The shipper or payer is responsible for communicating with the recipient q. These additional items are prohibited by FedEx SameDay and FedEx SameDay regarding requested later delivery times and is responsible for knowing the days and Freight: times that the recipient location can accept FedEx deliveries. – Alcoholic beverages. L. If a shipper tenders packages that substantially exceed the number, type, size and/ – Dangerous goods, including Common Fireworks (Division 1.4 explosives). Dry or weight of packages tendered on average for the location by the shipper throughout ice and Biological Substance, Category B (UN 3373) shipments are accepted. the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx – Firearms. Money-Back Guarantee, if applicable, or adjust commitment times. – Live animals, regardless of any approval as provided in the Animals, M. We reserve the right to assess a Residential Delivery surcharge on any shipment Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. delivered to a home or private residence, including locations where a business is Edible seafood is accepted; see (b) above. operated from a home, or on any shipment in which the shipper has designated the – Plants and plant materials. delivery address as a residence, including shipments where the delivery location has Notwithstanding any other provision of the FedEx Service Guide, we are not liable for been designated as Residential Delivery in error. delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the Plants and Plant Materials shipper’s violation of any local, state or federal laws or regulations or from tendering any You must ship plants and plant materials, including seedlings, plant plugs and cut prohibited item for shipment. flowers, in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result in a delay in Proof of Delivery delivery or seizure by government inspectors. FedEx Express is not liable or responsible A. We will, when available, provide proof-of-delivery information for packages delivered for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities within our primary service areas when requested by the sender, recipient or third-party Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging payer within 18 months of the shipping date. We assume no liability for our inability specific commodities at fedex.com/packaging. to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay service. Prohibited Items B. When available, we may also provide an image of the signature proof of delivery You are prohibited from tendering the following items for shipment, and you agree not online at fedex.com. We will, when available and when requested by the sender, recipient to do so: or third-party payer, provide an image of the recipient’s signature along with other a. Cash and currency. delivery information that is available in electronic form. The signature proof of delivery b. Live animals, except as provided in the Animals, Ornamental Marine Life is available online at fedex.com or via FedEx Ship Manager software or electronic data (Including Live Fish) and Animal Carcasses section. (Edible seafood, such interchange (EDI). If requested, we will send to the shipper, recipient or third party a as live lobsters, crabs or other types of fish and shellfish for human consumption, copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope is acceptable, provided the shipper is in compliance with all local, state and for a special handling fee (see Rates in the FedEx Service Guide for details). federal laws.) C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the c. Animal carcasses, except as provided in the Animals, Ornamental Marine time of delivery and name of the person who received the delivery. Two attempts are Life (Including Live Fish) and Animal Carcasses section. (This restriction does made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no not apply to properly packaged meat or poultry products intended for human further obligation to the customer with respect to proof of performance. consumption.) d. Human corpses, human body parts, human embryos, or cremated or disinterred Rate Quotations human remains. Rates and service quotations provided to you by FedEx, including but not limited to, e. Shipments that require us to obtain a local, state or federal license for their rates and service quotations provided by our employees, agents, interactive voice transportation. response systems and customer automation platforms are estimates and will be based f. Shipments that may cause damage or delay to equipment, personnel or upon information provided by you, but final rates and service charges may vary from other shipments. the quotes based upon the characteristics of the shipment actually tendered to us and g. Items resembling a bomb, hand grenade or other explosive device, except as the application of these terms and conditions. Any conflict or inconsistency between provided in the Dangerous Goods section. This includes, but is not limited to, the FedEx Service Guide and other written or oral statements or quotes (except those inert products such as novelty items, training aids and works of art. found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning h. Lottery tickets and gambling devices where prohibited by law. the rates, features of service, and terms and conditions applicable to FedEx Express i. Hazardous waste. This includes, but is not limited to, used hypodermic needles service will be controlled by the FedEx Service Guide, as modified, amended, changed or syringes transported for sterilization, recycling, disposal or for any other or supplemented. We are not liable for, nor will any adjustment, refund or credit of any purpose, or other medical waste. kind be made, as a result of any discrepancy in any rate or service quotation made prior j. Packages that are wet, leaking or emit an odor of any kind. to tender of the shipment and the rates, and other charges that we invoice to you. Rates k. Live insects. quoted will vary depending on whether (1) the shipper is a FedEx account holder and l. Shipments or commodities that are prohibited by applicable local, state or (2) the shipper has discounts applied to his or her account. federal law. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx m. Counterfeit goods, including, but not limited to, goods under a trademark that account, do not have discounts applied to their account and if they charge their is identical to or substantially indistinguishable from a registered trademark, shipping to their account. without the approval or oversight of the registered trademark owner (also • Shippers will be quoted Account-Specific Rates if they have a valid FedEx commonly referred to as “fake goods” or “knock-offs”). account, have discounts applied to their account and if they charge their shipping n. Tobacco and tobacco products, including but not limited to cigarettes, cigars, to their account. loose tobacco, smokeless tobacco, hookah or shisha. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. o. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana that are paid for by cash, check, debit or credit card instead of being charged to intended for recreational or medicinal use; any product that contains any amount a valid FedEx account. of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and • Shippers may request FedEx One Rate pricing for qualifying FedEx Express synthetic cannabinoids. shipments as an alternative to FedEx Standard List Rates, Account-Specific p. Waste or garbage for disposal. Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details.

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Refusal or Rejection of Shipments Signature Releases We reserve the right to refuse, hold or return any shipment and may do so at our sole A. Shipments with a declared value of less than US$500 may be delivered and released discretion and without liability to us. We will execute that right when (but not limited without obtaining a signature when the sender has authorized a release or, at our sole to cases in which): (1) the shipment may cause damage or delay to other shipments, option, upon oral or written instruction from the sender or recipient. A shipment may property or personnel; (2) the shipment is likely to sustain damage or loss in transit also be released without a signature if the recipient has provided authorization by because of improper packaging or otherwise; (3) the shipment contains any prohibited signing the Release Delivery Authorization and Indemnification Agreement for Recipients items; (4) the account of the person or entity responsible for payment is not in good (obtained through your local FedEx Ship Center or your FedEx account executive) or credit standing; (5) when acceptance of the shipment may jeopardize our ability to online using FedEx Delivery Manager. We may authorize shipments released without provide service to other customers; or (6) when FedEx is unable to validate the identity signature to those with accounts in good credit standing and to those who otherwise of the shipper. We have no liability whatsoever for refusal or rejection of shipments. have established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that Return Options none of the restrictions below apply. FedEx Express return options are subject to all other terms and conditions provided in B. At our sole discretion, some shipments may not be released without a delivery the FedEx Express claims regulations, and as a whole, these terms and conditions. The signature even when release is authorized, including, but not limited to: contents of a return shipment are subject to the same restrictions and prohibited-item 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit limitations as the original shipment. standing or is not indicated on the airbill. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS 2. Damaged shipments. THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT 3. Dangerous goods shipments, except those with dry ice as the only dangerous TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, goods in the shipment. AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL 4. Firearms. HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, 5. C.O.D. shipments. IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. 6. Indirect deliveries. 7. Shipments billed to an invalid or missing credit card number. Routing and Rerouting 8. Alcohol shipments. FedEx may accept a request to reroute a shipment subject to the following conditions: 9. One or more packages in a multiple-piece shipment if all packages cannot be 1. A special handling charge will be billed to the account number specified on safely released. the FedEx airbill for each rerouted package, and it will appear as an address 10. The delivery location or circumstances are unsuitable for release without correction on the invoice. This charge will not be applied when a package is signature as determined at our sole discretion. changed to Hold at Location and the FedEx location is in the same city as the C. At our sole discretion, shipments having a declared value of US$500 or greater may city on the airbill. Otherwise, the special handling charges will apply. See Rates not be released without a signature even where the release is otherwise authorized. in the FedEx Service Guide for details. 2. To reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and Tobacco and Tobacco Products provide us with a FedEx account number, the FedEx tracking number, the new Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. destination and a valid contact telephone number for the recipient. A reroute to Hold at Location can also be requested through fedex.com. Undeliverable Shipments 3. We may not honor a reroute request from the recipient other than to Hold at An undeliverable shipment is one that cannot be delivered for reasons that include, Location within the original destination city. but are not limited to, any of the following: 4. Our money-back guarantee policy does not apply to shipments that are rerouted. • The recipient refuses to pay for a bill-recipient shipment. We have no liability or any remedy for service failure for these shipments. • The recipient of a Hold at Location shipment cannot be located. 5. Only one reroute will be allowed per package. • The recipient refuses to accept the shipment prior to, during or after delivery. 6. We may require photo identification of the person authorized to pick up the package. • The recipient’s delivery address cannot be located. 7. FedEx may not reroute shipments when Adult Signature Required has been • The shipment was addressed to an area not served by FedEx. selected or applied as a delivery signature option. • The shipment’s contents or packaging are damaged to the point that rewrapping 8. Dangerous goods may not be rerouted to an address other than the original is not possible. intended-recipient’s address provided by the shipper. (Note: Shipments may • The shipment would likely cause damage or delay to other shipments or property be made available as hold for pickup or be returned to the sender.) or injury to personnel. 9. Any requested change to an address that is not a reroute or an address • The shipment contains prohibited items. correction is a new shipment, and new shipping charges will apply. • The recipient’s place of business is closed. We will determine the routing of all shipments, including the mode of transportation • No appropriate person was available to accept the shipment at a delivery location used, and may use air transportation, ground transportation or any combination thereof on the initial delivery attempt or reattempts. in providing our services. We reserve the right to divert any shipment (including use of • The shipment was improperly packaged. other carriers) in order to facilitate its delivery. When practicable, we will contact the sender for instructions on returning or otherwise Note: This section does not apply to requests made by the recipient using FedEx disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, Delivery Manager to request delivery to another address. See FedEx Delivery Manager FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). Terms in the fedex.com Terms of Use. A. If a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipment’s return. The charges associated with the original Service Areas shipment remain due and payable within 15 days from the invoice date. If a package is Service areas are subject to change without notice. For current service area information marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339. changed to “Bill Sender.”

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(Undeliverable Shipments, cont.)

B. Package shipments will be returned via FedEx Express Saver service at the shipper’s expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The freight shipment will be returned at no additional charge if the freight shipment is undeliverable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-service-failure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. Our money-back guarantee policy does not apply to undeliverable or returned shipments. D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods Service or other appropriate means. A dangerous goods special handling fee applies. The shipper must supply a completed return airbill and all other required documentation. E. If an undeliverable shipment cannot be delivered or returned, if the shipper or recipient cannot be contacted, or if the shipment contains perishable commodities, the shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116.

These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2018 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.

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Effective January 1, 2018 Updated October 1, 2018

Contents

International Shipments (U.S. Edition) Definitions 148 Non-Waiver 149 Account Numbers 149 Alcoholic Beverages 150 Billing 150 Carriage Under International Conventions 152 Cartage Agents 152 Claims 152 Collect on Delivery (C.O.D.) Service 152 Credit Terms 152 Customs Clearance 153 Dangerous Goods 153 Declared Value for Carriage and Limits of Liability (Not Insurance Coverage) 154 Delivery Signature Options 155 Dimensional Weight (Volumetric Weight) 155 Duties and Taxes 155 Export Control Laws 156 Extra-Large Packages 156 Fuel Surcharge 156 Inspection of Shipments and Identification Requirement 156 Liabilities Not Assumed 156 Limitations on Legal Actions 157 Live Animals 157 Money-Back Guarantee Policy 158 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 159 Package Tracking/Tracing 159 Packaging and Marking 159 Perishables 159 Pharmaceuticals 159 Pickup and Delivery 160 Post Office Box Addresses 160 Prohibited Items 160 Proof of Performance (Verbal) 161 Proof of Performance (Written) 161 Rate Quotations 161 Refusal or Rejection of Shipments 161 Restrictions 161 Return and Import Shipping Options 161 Routing and Rerouting 162 Undeliverable Shipments 162 Warranties 162

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com.

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These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has supersede all previous terms and conditions, amendments, supplements, and other prior discounts applied to his or her account. statements concerning the rates and conditions of FedEx Express service to which these • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx terms and conditions apply. The contract of carriage as expressed in these terms and account, do not have discounts applied to their account and if they charge their conditions constitutes the entire agreement between the parties and supersedes all shipping to their account. previous agreements and understandings, whether oral or written, between the parties • Shippers will be quoted Account-Specific Rates if they have a valid FedEx or any agents, affiliates or subcontractors thereof (including FedEx Office and Print account, have discounts applied to their account and if they charge their shipping Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to to their account. the subject matter hereof, and each party warrants that it has not relied and will not be • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. relying upon any evaluation, representation or advice from the other party, its agents, that are paid for by cash, check, debit or credit card instead of being charged to affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) a valid FedEx account. except representations expressly made in writing in these terms and conditions. The Any conflict or inconsistency between the FedEx Service Guide and other written downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on or oral statements concerning the rates, features of service, and terms and conditions the date of shipment is controlling. applicable to FedEx Express international services from the U.S. to international locations The FedEx Service Guide consists of the service information at fedex.com/ and many terms regarding importation and inbound clearance of shipments into the U.S. serviceguide and the overview of services in the downloadable FedEx Service Guide will be controlled by the FedEx Service Guide, as modified, amended or supplemented. (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx For the most current information regarding areas served and delivery commitments, Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services” Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx for international information). Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City The term “FedEx Express international services” means these services and service Tariff) and the overview of services in the downloadable FedEx Service Guide are not options: FedEx International Next Flight, FedEx International First, FedEx International part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend, Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx change or supplement the FedEx Service Guide, including, but not limited to, the rates, International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, services, features of service, and these terms and conditions, without notice. Only FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International an officer in the Legal Department of FedEx Corporation or successor positions may Economy, FedEx International Economy Freight and FedEx International MailService. authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other Definitions person or party, is authorized to do so. This restriction in modification does not apply to “Account-Specific Rates” are the rates paid by FedEx account holders who have a modification applicable to a single customer and included in a FedEx Sales or FedEx discounts applied to their account and who charge their shipping to their FedEx account. Customer Automation agreement. To the extent a conflict exists between a FedEx “Air waybill” means any shipping document, label, electronic entry or similar item used Sales or FedEx Customer Automation agreement and these FedEx Express Terms and in the FedEx system for the services described in these terms and conditions. Originals Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. must be used (photocopies are not accepted). Any failure to enforce or apply a term, condition, or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise “Ancillary clearance service” means value-added services that FedEx may provide impair our right to enforce or apply such a term, condition or provision in the future. to accommodate the requirements of regulatory agencies, or that customers may request FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are International Shipments (U.S. Edition) provided in addition to the normal customs-clearance process. Ancillary clearance The following pages contain the FedEx Express Terms and Conditions applicable to services may incur a service fee that will be invoiced to the designated payer of the FedEx Express international services and service options (including FedEx International duty-and-tax invoice. Next Flight, FedEx International First, FedEx International Priority, FedEx International “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. Priority Freight, FedEx International Broker Select, FedEx International Priority The billable weight and chargeable weight are the greater of actual or dimensional weight. DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx “Business day” means Monday through Friday except for the following U.S. holidays: International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Memorial Day New Year’s Day MailService, FedEx International Economy and FedEx International Economy Freight) from Independence Day Constitution Day (Puerto Rico only) the U.S. to selected international destinations and between Puerto Rico and the U.S., Labor Day Good Friday (Puerto Rico only) including, but not limited to, any such items tendered by customers utilizing FedEx Thanksgiving Day Three Kings Day (Puerto Rico only) electronic shipping systems, air waybills, labels and shipping software. For international Christmas Day shipments tendered for FedEx International Premium, FedEx International Express Observation of holidays is subject to change. Refer to the holiday list at Freight or FedEx International Airport-to-Airport, please see the applicable Service fedex.com/en-us/service-guide/holiday-schedule.html for details. The business Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/ day may differ in some international locations due to local customs. us/terms/other-services. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments section when shipping to and from points within the U.S., including Alaska “Consolidator” means any person, corporation, partnership or other entity that is and Hawaii. Shipments originating outside the U.S. for U.S. or other international independent from FedEx and derives income from the consolidation of the packages destinations are subject to local tariffs and the terms and conditions of the FedEx of others for tender to us, including all FedEx Authorized ShipCenter locations and subsidiary, branch or the independent contractor that accepted the shipment. These entities who have executed a Packaging and Pricing Agreement, Package Consolidator terms and conditions include terms regarding the importation and customs clearance Agreement or Packaging Agreement with FedEx. of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. “Customer,” “sender” or “shipper” means the person whose name is listed on the If there is a conflict between these terms and conditions and the terms and air waybill as the sender. conditions on any FedEx air waybill, shipping label or other transit documentation, “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation the terms and conditions in the FedEx Service Guide, as amended, modified, changed and its officers, employees and agents (but does not include cartage agents). or supplemented, will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw Convention, “Freight” means any single piece, skid or freight handling unit with a chargeable weight as amended, or Montreal Convention, other applicable treaties or any applicable tariff. greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. Rates and service quotations by our employees and agents are based upon information “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is you provide, but final rates and service may vary based upon the shipment actually unitized or bundled and individually identified with or without a forkliftable base. tendered and the application of these terms and conditions. Rates quoted will vary “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or supplemented.

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(Definitions, cont.)

“In good credit standing” means: (1) that payment on the FedEx account is current; duties and taxes, the package will be treated as undeliverable and the sender will be (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, responsible for all transportation charges and other fees, including all special handling the balance does not exceed the credit limit established by FedEx. fees and duties and taxes. “Overcharge” means a charge based on an incorrect rate; an incorrect special For customers utilizing our electronic shipping systems, a valid FedEx account handling fee; billing a service other than the service selected for the package; billing number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. based on incorrect package or shipment weight; billing to the wrong account number; FedEx account holders who pay for shipments originating in the U.S. with cash, or any other billing, unrelated to a service failure, that results in an incorrect charge. check, debit or credit card instead of charging to a valid FedEx account will be charged FedEx Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or Account numbers are issued by FedEx according to shipping location and are less. Any fraction of a pound is rounded up to the next-higher pound. nontransferable. Account numbers are issued and used solely at the discretion of FedEx. “Recipient” or “consignee” means the person whose name is listed on the air waybill FedEx may discontinue the use of accounts, in whole or in part, and terminate all or as the recipient. particular accounts and account numbers at any time, for any reason, at its sole “Reroute” means to deliver a shipment to an address different from that specified on discretion. Improper, illegal or any other misuse of your FedEx account may also, at the air waybill, and includes a change: (1) from one street address to another in the the sole discretion of FedEx, result in loss of discounts or termination of the account. same city and state, (2) from directions to Hold at Location to a request for delivery to Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any another location, (3) from the delivery instructions on the air waybill to a request to Hold purpose other than shipping with FedEx, unauthorized consolidation of shipments owned at Location, or (4) from one Hold at Location address to another in the same city and by different parties, or violations of the terms and conditions in this FedEx Service Guide. state. Any requested change to an address that is not a reroute or an address correction If your account has been compromised or stolen, the account may be closed and you may is a new shipment, and new shipping charges will apply. Note: Reroute does not apply be issued a new account. However, you will be responsible for all valid charges on the to requests for delivery to another address made by the recipient through methods closed account. Any supplies, materials, rights or privileges that you acquire by holding a approved by FedEx. FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your “Residential delivery” means a delivery made to a home or private residence, including account. If your account is terminated, we reserve the right, at our sole discretion, to deny locations where a business is operated from the home, and/or a delivery in which the your application for new or additional FedEx account numbers at any time in the future. shipper has designated the delivery address as residential. Except for Canada- and Puerto Rico-based accounts, international account numbers may “Residential pickup” means a pickup from a home or private residence, including not be used for shipments between two points within the U.S. All charges will be billed locations where a business is operated from the home. and must be remitted in U.S. funds. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, Any individual or entity that uses the FedEx account or shipping discounts of another check, debit or credit card instead of being charged to a valid FedEx account. FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are “Service failure” means delivery of your package 60 seconds or more after our classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of published delivery commitment for the FedEx service for that package, except as billing. Unauthorized use includes, but is not limited to, using the shipping discount of otherwise described in these terms and conditions. another FedEx account holder without the knowledge and permission of both FedEx and “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. the account holder. For shipments tendered at a FedEx location after the last pickup time, the ship date All requests for account numbers are subject to credit investigation and verification is the next business day. by our Credit Department and Customer Account Confirmation Department. FedEx utilizes “Shipment” means one or more pieces, either packages or freight, moving on a single business credit reporting agencies, audited financial statements, Standard & Poor’s and air waybill. Moody’s bond ratings, and other sources as necessary, to determine eligibility for open “Standard List Rates” are the rates paid by FedEx account holders who do not have credit terms. FedEx does not offer consumer credit privileges. Any individual shipping discounts applied to their account and who charge their shipping to their FedEx account. for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used “Transportation charges” mean amounts assessed for movement of a shipment and to open an account; however, such cards may be used for payment when tendering a do not include any other fees or charges that may be assessed under the FedEx Service package at staffed FedEx shipping locations, and in conjunction with our credit card Guide, such as (but not limited to) declared-value charges, special handling fees, acceptance policy. If your FedEx account is billed directly to a credit card, you agree to customs duties and taxes, and surcharges. the following terms: (1) you authorize FedEx to initiate variable charges to the credit card “Valid” as it relates to account numbers means a FedEx account number that has been to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any issued by FedEx and that is in good credit standing. unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts “You” or “your” means the shipper/sender, recipient and their agents, servants, associated with your account without requiring a signed receipt; (4) you agree to keep employees, and any other person or entity having or claiming an interest in a shipment. your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service Non-Waiver disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds Any failure by us to enforce or apply a term, condition or provision of the FedEx Service or other charges incurred from attempts to charge and/or place holds on your card; and Guide does not constitute a waiver of that term, condition or provision and does not (6) your agreement to these terms and conditions is to be accepted as authorization to otherwise impair our right to enforce such term, condition or provision. the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to Account Numbers the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must released only to those authorized to ship on the account. pay by cash (not accepted at all FedEx locations), check, money order or credit card. Failure to keep your FedEx account current may result in your account being placed Payment is required when you give us your package. For “Bill Sender” and “Bill Third on a cash-only status. Use of an account on cash-only status may result in your package Party” transactions, packages will not be accepted unless you provide a valid FedEx being delayed, rejected or returned until arrangements for payment are completed. If account number. the account number to be billed is not valid, the shipment may be refused, delayed or For “Bill Recipient” transactions, packages can be tendered without payment, but in returned until an alternative form of payment is secured. If a package is held, returned, order for the package to be delivered, the recipient must provide a valid FedEx account or delivery is otherwise delayed because the account is not in good credit standing, you number or pay with cash, check, money order or credit card (if accepted as a form of will not be entitled to a refund or credit of your transportation charges under the Service payment in the destination country) at time of delivery. If the recipient or third party Failure Money-Back Guarantee Policy. refuses to pay any transportation charges and other fees, including, but not limited to,

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(Account Numbers, cont.)

You must use your FedEx account number to obtain any discount applicable to your • Duty-and-tax charges being rebilled to the shipper if originally billed to the account. Use of your account number constitutes your agreement that all packages and consignee and not due to a FedEx billing error. freight shipped via FedEx Express international services shall be subject to these terms • Duty-and-tax charges being rebilled to the consignee or third party when not and conditions, as modified, amended or supplemented. due to a FedEx billing error. FedEx may provide trade credit information on its account holders to credit bureaus. Requests for rebilling of transportation charges must be received via one of the approved channels: Alcoholic Beverages 1. Submit your request through the Non-Pay option with Electronic Data Interchange Only licensed entities holding a state and federal license or retailers holding a state (EDI) if you are a registered user; or license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must 2. Use our internet application FedEx Billing Online at fedex.com if you are a enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol registered user; or with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx 3. Submit your request via fedex.com/us/customersupport/email/express_ground.html account executive. An ancillary clearance service fee may apply if your shipment (select Billing/Invoicing as the category). Your request for a rebill of transportation requires special import clearance processing; see fedex.com for more information. charges must include the current invoice number, the FedEx tracking number, For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to amount and the new FedEx account number that you want to rebill; or nonlicensed parties located in the U.S. from an international location. FedEx will accept 4. Submit the request via our automated interactive voice response system at shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill of and recipient are licensed entities. For more information, go to fedex.com/us/wine. The transportation charges must include your FedEx account number, if any, the shipper must hold a license from the country of origin issued in accordance with that current invoice number, the FedEx tracking number and the new FedEx account country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a number that you want to rebill. basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, H. Billing and Special Handling Fees: Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer, 1. A special handling fee will be charged where no account number appears on distributor or manufacturer license issued from the state in which the recipient is located. the air waybill or where an incomplete, inaccurate or invalid account number For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” both the shipper and recipient are licensed entities, and wine shipments from licensed transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is entities directly to consumers in a limited number of countries, subject to additional received without a FedEx account number, we will attempt to determine the requirements and all applicable laws and regulations. For more information, go to correct account from our records and bill the account for all charges and fees, fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer plus the special handling fee. Any applicable discount will apply. If, however, and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, we cannot determine the correct account, the transportation charges plus the distributor, retailer or manufacturer license issued from the state in which the shipper special handling fee will be billed directly to the sender and no discount will is located. be allowed. See Rates in the FedEx Service Guide for details. Contact your FedEx account executive for complete details. 2. A US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. Billing I. Duties and taxes may be assessed on the contents of shipments destined for A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s international locations. If we advance duties and taxes on behalf of the payer, the payer FedEx account number must appear in the appropriate section of the air waybill, and may be assessed an ancillary clearance service fee based on a flat rate or a percentage the account should be current. FedEx International Next Flight and FedEx International of the total amount advanced (whichever is greater). See the Duties and Taxes section MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all for details. charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” J. Electronically captured data will be used for billing purposes in the event a billing means the sender will be invoiced for applicable duties and taxes and additional copy of the air waybill is not available at the time of billing. ancillary clearance fees incurred. K. Charges in freely convertible currencies other than U.S. dollars are billed to the B. “Bill Recipient” means the specified charges will be billed to the recipient. In order payer’s account. Charges requiring conversion to a currency other than U.S. dollars to choose this billing option, the recipient’s valid FedEx account number must appear on will be calculated daily using the median bid price obtained from OANDA, an internet the air waybill before it is delivered and payment on the account must be current, or the exchange-rate service, except for those currencies where the customary practice is to recipient must pay for the package at time of delivery. If the recipient is billed initially use local bank rates to convert currency for payers in that country. The median bid price and refuses to make payment for the shipment, the charges may be rebilled to a third is the average price at which buyers offer to buy currencies from sellers during the given party. If not paid by the third party, any additional rebilling must be to the sender’s period. These currency conversion rates can be accessed at www.oanda.com. account. The sender is liable for, and will be billed for, all charges and fees in the event The currency-conversion rate in effect one day prior to the ship date will be used for the recipient or any third party does not pay. conversions to non-hyper-inflationary currencies. However, we reserve the right to use C. “Bill Third Party” means the specified charges will be billed to someone other than the exchange rate at invoice date, as opposed to shipment date, in countries where the the sender or recipient. In order to choose this billing option, the third party’s valid FedEx currency is volatile. account number must be entered in the appropriate section of the air waybill and must There is an additional exchange fee of 1.75 percent for conversion from any non-U.S. be in good credit standing. The sender is liable for, and will be billed for, all charges and currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percent fees in the event the recipient or any third party does not pay. If the third party refuses between all non-U.S. currency conversions. The currencies of participating European to pay, the transportation charges will automatically be billed to the sender and duties Union countries will have stationary conversion rates to the euro. There is no exchange and taxes to the recipient. If the third party does not have credit arrangements with fee between currencies related to the euro. Charges in currencies other than the U.S. FedEx, the sender will automatically be billed. dollars that are not freely convertible will be converted to U.S. dollars and billed to the D. Invoices for transportation charges are payable within 15 days of the invoice date. payer’s account either at the free-market rate or at the official rate at which FedEx was Invoices for duties and taxes are payable upon receipt. permitted to purchase U.S. dollars in the relevant currency, at our sole option. E. We reserve the right to verify the method of payment for any shipment and to refuse L. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE any shipment for which the method of payment cannot be verified. SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL F. FedEx may consider payment type in determining pricing and discounts, and reserves CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR the right to adjust discounts based on payment type. TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS G. Payer Rebilling. At our sole discretion, we may accept requests to change billing TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. instructions from the shipper or current bill-to party up to 90 days from the current For FedEx Global Returns shipments, please see Return and Import Shipping Options. invoice date. FedEx must receive prior approval from the new bill-to party for: M. You must furnish with your payment the invoice numbers to which your payment • Transportation charges being rebilled to a consignee or third party when not applies. Payment should be sent using your remittance advice to one of the following: due to a FedEx billing error.

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(Billing, cont.)

(By FedEx Envelope) sections of the air waybill and for the entry of accurate shipment information FedEx Lockbox 360353 into any electronic shipping device. If you fail to provide or correctly enter this Room 154-0455 information, you will be billed and agree to pay based on our estimate of the 500 Ross Street number of packages transported and either the dimensional weight at the time Pittsburgh, PA 15262 of billing or a standard default weight-per-package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send (By U.S. Postal Service) your shipment via FedEx International Priority, FedEx International Economy, Any customer not using electronic data interchange (EDI) or FedEx Billing Online FedEx International Priority Freight or FedEx International Economy Freight whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, service as selected by us at our sole discretion. PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: For FedEx International Priority and FedEx International Economy services, FedEx the recipient’s postal code is critical to correct invoicing (to those countries that P.O. Box 371461 are in multiple rate scales). Any omission or incorrect entry will result in a billing Pittsburgh, PA 15250-7461 based on a default postal code. 3. Our money-back guarantee policy governs and is the exclusive remedy for Any customer not using EDI or FedEx Billing Online whose billing address is in requests for refunds or credits related to service failures. (See the Money-Back AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should Guarantee Policy section for applicable notice provisions and other conditions.) mail payment and remittance detail to: If the money-back guarantee is suspended or revoked, there is no remedy. FedEx 4. Requests for invoice adjustments due to an overcharge must be received within P.O. Box 94515 60 days after the original invoice date (or ship date if prepaid by cash, check, Palatine, IL 60094-4515 money order or credit card). Any customer not using EDI or FedEx Billing Online whose billing address is in 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: when your FedEx account is, or has been in the past, more than 60 days past due. FedEx 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, P.O. Box 660481 apply any overcharge amounts or other overpayments it agrees are owed to you Dallas, TX 75266-0481 against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service Any customer not using EDI or FedEx Billing Online whose billing address is in failure in the following ways: AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: a. Use our internet application FedEx Billing Online at fedex.com if you are a FedEx registered user; or P.O. Box 7221 b. Submit your request through the invoice adjustment feature at fedex.com; or Pasadena, CA 91109-7321 c. S ubmit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment Customers who receive their invoices via FedEx Billing Online should mail their requests must state the reason an adjustment or refund is warranted and payment and remittance detail to: must provide the following: the FedEx account number (if any); the FedEx FedEx Billing Online tracking number; and the date of shipment; or P.O. Box 371599 d. Submit the request via our telephone invoice adjustment system at Pittsburgh, PA 15250-7599 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your N. Customers who receive their invoices via EDI are required to submit remittance data request via the telephone invoice adjustment system, the request must (advice for shipments being paid) electronically in an approved FedEx remittance format. state the reason an adjustment or refund is warranted and must provide See the FedEx Electronic Invoice and Remittance Implementation Guide for details. the following: the FedEx account number (if any); the FedEx tracking number; Some invoice adjustment requests may also be transmitted electronically. Payment for and the date of shipment. EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by A partial payment against an invoice is not considered a request for invoice sending a check payment to one of the following: adjustment or notice of a refund request. (By FedEx Envelope) 8. If you choose to send your request for an invoice adjustment for non-service- FedEx ERS related failure via FedEx or U.S. Postal Service, please send it to: Attn: Box 371471 FedEx 500 Ross Street Revenue Services Room 154-0455 3965 Airways Blvd. Pittsburgh, PA 15250-7741 Module G Phone: 412.234.5494 Memphis, TN 38116 You may also send your request via fax to the FedEx toll-free fax service: (By U.S. Postal Service) 1.800.548.3020. FedEx ERS 9. We will not be liable for any invoice adjustment unless you comply with the P.O. Box 371741 notice requirements described above. The filing of a lawsuit against us does Pittsburgh, PA 15250-7741 not constitute compliance with these notice provisions. O. If you are interested in or have questions regarding any of our invoicing or payment For additional information or assistance regarding billing issues, contact FedEx methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), 1.800.463.3339 (say “billing”), or access our internet application Manage My Account Monday through Friday. at fedex.com. Q. Additional Taxes. If a value-added, consumption or similar tax is applicable to your P. Invoice Adjustments/Overcharges: shipment, we reserve the right to add that amount to your shipping charges without 1. We reserve the right to audit shipments to verify service selection, shipment notice. We pay any applicable excise tax on the air transportation portion of our service. weight and dimensions. Package shape and dimensions may change during R. The shipper and any other party who is liable for payment are responsible for all transit, which can affect the package’s dimensional weight and surcharge reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for eligibility. If the service selected, weight entered or dimensions entered are services rendered by us. Such costs include, but are not limited to, attorneys’ fees, incorrect or change during transit, we may make appropriate adjustments to collection agency fees, interest and court costs. the shipment charges at any time. S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights 2. Default Billing. Senders are solely responsible for accurately completing all to collect, any and all charges due and payable to us.

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Carriage Under International Conventions no liability or obligation to pay your claim. The filing of a lawsuit does not constitute A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means compliance with these notice provisions. the Convention for the Unification of Certain Rules relating to International Carriage D. Written documentation supporting the amount of your claim must be delivered to us by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including within nine months after the package was tendered to FedEx Express for shipment. Such the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the documentation may include original purchase invoices, estimates or invoices for repair, Unification of Certain Rules relating to International Carriage by Air, signed at Montreal, expense statements, appraisals, final confirmation screen if online order with proof of May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers purchase, or other records. These documents must be verifiable to our satisfaction. that carry the goods or perform any other services related to the carriage. E. We are not obligated to act on any claim until all transportation charges have B. When the carriage involves an ultimate destination or stop in a country other than been paid. The claim amount may not be deducted from these charges or from any the country of departure, the Warsaw Convention or Montreal Convention may be outstanding balance owed to us. applicable. The convention governs and, in most cases, limits our liability for loss of, F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises damage to or delay of cargo. as well as the right to retrieve the damaged package for inspection at a FedEx facility. C. The Warsaw Convention and the Montreal Convention limit our liability for loss or The terms and conditions applicable to the original shipment (including any declared delay of or damage to your shipment, unless you declare a higher value for carriage and value) will govern the disposition of all claims in connection with the shipment, pay the required fee as described below. The interpretation of the relevant Convention’s including any claim relative to the retrieval, inspection or return of the package. When a liability limit may vary depending on the destination country. If the Warsaw Convention as package is picked up for inspection, a receipt for the damaged package will be provided amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to if requested by the recipient. All of the original shipping cartons, packing and contents 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage must be made available for our inspection and retained until the claim is concluded. and pay the required fee. If the Montreal Convention applies to your shipment, our G. Except in the case of concealed damage, receipt of the shipment by the recipient liability is limited to 19 SDRs per kilo, unless you declare a higher value for carriage and without written notice of damage on the air waybill is prima facie evidence that the pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 shipment was delivered in good condition. per kilo) unless you declare a higher value for carriage and pay the required fee. H. We do not accept claims from customers whose packages were sent through a D. To the extent not in conflict with the rules relating to liability for international package consolidator. (See the Package Consolidators section.) carriage as established by the Warsaw Convention or the Montreal Convention, carriage I. Shipment-status information is not intended or permitted to be used as the basis to and other services performed by us are subject to the provisions of the FedEx Service file a claim. Guide and applicable tariffs as amended from time to time, which are incorporated in the J. Only one claim can be filed in connection with a shipment. Acceptance of payment FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate of a claim shall extinguish any right to recover in connection with that shipment. headquarters in Memphis, Tenn. K. When we resolve a claim by paying full value for a shipment, we reserve the right to E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any pick up the package for salvage, and all rights, title to, and interest in the package shall particular route or to make connections at any point according to any schedules. You vest with us. agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from L. You can file a claim in the following ways: the route or routes, or cause the goods to be transported by motor vehicle. 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDER all countries served by FedEx Express and U.S.-inbound shipments from Canada. OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY 2. Send written claims, including the completed claim form and supporting WAY WE DEEM APPROPRIATE. documentation, via the U.S. Postal Service or fax to: FedEx Cargo Claims Department Cartage Agents P.O. Box 256 Pittsburgh, PA 15230 We provide pickup and delivery to many international locations. Fax: 1.877.229.4766 A. If you elect to make arrangements for pickup or delivery directly with a cartage If you fax your completed claim form and supporting documentation, FedEx will agent, you are responsible for all charges and fees assessed by the cartage agent. send you a confirmation letter by return fax. The invoice you receive from us will reflect only our charges and fees. 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain B. Our delivery commitment time and money-back guarantee policy apply only to the a case number for your claim, then complete a print copy of the claim form. You portion of the transportation handled directly by us. (See the Money-Back Guarantee may have to submit supporting documentation using FedEx Claims Online or the Policy section.) The delivery commitment time begins when the cartage agent tenders mailing address or fax number listed above. the shipment to us and ends when a shipment is available for pickup by you or a cartage M. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment DENIAL OF YOUR CLAIM. by us for all purposes. We are not responsible for service failures as a result of cartage agent pickups or deliveries. C. A special handling fee applies; see Rates in the FedEx Service Guide. Collect on Delivery (C.O.D.) Service D. Cartage agents are independent contractors. They are neither employees nor agents We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.” of FedEx Express, and we are not responsible for any of their acts or omissions. will be returned and all related charges will be billed to the sender. Claims Credit Terms A. We must receive notice of a claim due to damage (visible or concealed), delay A. We do not provide individual consumer credit privileges. (including spoilage claims) or shortage within 21 calendar days after delivery of the B. As a condition of extending credit privileges, FedEx reserves the right to require shipment. (See the Money-Back Guarantee Policy section for the time period to request business customers to provide current financial information, agree to bank draft a refund or credit of transportation charges due to a service failure.) We must receive arrangements for payment on account, provide a security deposit or provide a bank notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, letter of credit. within nine months after the package was tendered to FedEx Express for shipment. C. When credit privileges are extended, FedEx reserves the right to establish and B. Notice of claims for which you are seeking more than US$100 must be in writing. enforce a credit limit on your account. At our sole discretion, we may review and amend All claims must be made within the time limits set forth above. a credit limit on your account. C. Your notice of claim must include complete shipper and recipient information, as D. The invoice date begins the credit term cycle, and payment for transportation well as the FedEx tracking number, date of shipment, number of pieces, and shipment charges is due within 15 days from the invoice date. Failure to keep your FedEx account weight. Failure to provide us with notice in the manner and within the time limits set current will result in your account being placed on cash-only status. This status may forth in paragraphs (A) through (B) will result in denial of your claim, and we will have impair your ability to use our services, delay your shipments and may result in the loss of any applicable discounts.

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(Credit Terms, cont.)

Duties, taxes and other fees are payable immediately upon receipt of our invoice. G. The sender is responsible for making sure goods shipped internationally are If transportation charges and duties and taxes are on the same invoice, all charges are acceptable for entry into the destination country. All charges for shipment to and due upon receipt of invoice. return from countries where entry is not permitted are the sender’s responsibility. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, H. We assume no responsibility for shipments abandoned in customs, and such THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE shipments may be considered undeliverable. ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY I. If acceptable wildlife products are shipped via the FedEx International Broker WILL NOT APPLY IN SUCH CIRCUMSTANCES. Select service option for U.S. import, they must be addressed to a broker at one of F. The shipper, and any other party who is liable for payment, is responsible for all the 18 designated U.S. Fish and Wildlife ports. reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for J. U.S. import shipments that contain products that originate from wildlife or contain services rendered by us. Such costs include, but are not limited to, attorneys’ fees, wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife collection agency fees, interest and court costs. Service clearance. U.S. importers of wildlife products must obtain an import license G. Credit privileges will not be restored until you have paid all past-due balances in full from the U.S. Fish and Wildlife Service for commercial shipments. and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Notice such balances. FedEx may require you to secure the account with a form of payment as for certain shipments containing food or food articles for human or animal consumption a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if prior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record must all costs, fees and expenses are paid. be included with the shipping documentation for all foods and food products that require H. Customers requesting removal from cash-only status must contact the FedEx Prior Notice. Recovery Collections department at 1.800.506.7580. L. For shipments that must be cleared through customs by the recipient, FedEx will I. We may apply payments made on your account to any unpaid invoice issued on deliver the customs paperwork to the recipient, and delivery of paperwork constitutes your account, at our sole discretion. timely delivery. J. Requests for research or refunds of payment must be received within 60 days from the date of payment. Dangerous Goods A. All packages containing dangerous goods must comply with the International Civil Customs Clearance Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous A. All shipments that cross international borders must be cleared through customs, Goods by Air, the International Air Transport Association (IATA) Dangerous Goods and you may also be required to provide additional information to obtain clearance from Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers other regulatory agencies in the destination country prior to delivery to the recipient. of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with B. Except as provided under the FedEx International Broker Select section at fedex.com, all FedEx Express variations listed in the current edition of the IATA Dangerous Goods we (or a broker selected by us) will submit shipments to customs and other regulatory Regulations. All packages containing dangerous goods must comply with the IATA agencies for clearance. Duties and taxes or fees that may be assessed by any regulatory dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth agency may be advanced on behalf of the sender and recipient provided appropriate such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the credit arrangements have been made in advance. (See the Billing and Duties and Taxes commodities FedEx Express accepts prepared under these regulations. The shipper is sections.) FedEx may charge an ancillary clearance service fee, where applicable, on responsible for complying with all packing requirements and appropriate marking and international shipments for clearance processing, for services requested by the shipper, labeling of the package, documentation, as well as compliance with all applicable local, recipient or importer of record, or to recover the costs passed to FedEx by the regulatory state and federal laws, regulations, ordinances and rules. The shipper is also responsible agency for regulatory filing. The types and amounts of fees vary by country. (See for ensuring the recipient complies with all applicable local, state and federal laws, fedex.com/ancillary/go/service for a list of ancillary clearance service fees in your regulations, ordinances and rules for applicable hazard classes. destination country.) Dangerous goods can only be shipped using the FedEx Expanded Service C. In some instances, at our option, we accept instructions from recipients to use a International Air Waybill when using a paper air waybill for express service. designated customs broker other than FedEx (or the broker selected by FedEx) or the B. Shippers must comply with all applicable local, state and federal laws governing broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx) packing, marking and labeling of shipments of blood and blood products, regardless reserves the right to clear the shipment if the broker cannot be determined or will not of whether they are infectious. perform clearance or if complete broker information is not provided (including name, C. FedEx packaging may not be used to ship dangerous goods (including dry ice), address, phone number and postal code). with the following exceptions: D. When shipments are held by customs or other agencies due to incorrect or missing 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes documentation, we may attempt first to notify the recipient. If local law requires the and tubes; and correct information or documentation to be submitted by the recipient and the recipient 2. Biological Substance, Category B (UN 3373) shipments, which may be shipped fails to do so within a reasonable time as we may determine, the shipment may be in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box, the FedEx Large considered undeliverable. (See the Undeliverable Shipments section.) If the recipient Clinical Box or the following FedEx Temp-Assure cold shipping boxes: Small fails to supply the required information or documentation, and local law allows the Cold Box Standard Duration; Medium Cold Box Standard Duration; Medium Cold sender to provide the same, we may attempt to notify the sender. If the sender also Box Extended Duration; Large Cold Box Standard Duration; and Large Cold Box fails to provide the information or documentation within a reasonable time as we may Extended Duration. determine, the shipment will be considered undeliverable. We assume no responsibility Blood, urine and other specimens containing infectious substances are considered for our inability to complete a delivery due to incorrect or missing documentation, dangerous goods and must not be shipped in the FedEx Clinical Pak. The shipper whether or not we attempt to notify the recipient or sender. (See the Undeliverable assumes sole responsibility for compliance with all applicable governmental regulations. Shipments section.) For more information on FedEx guidelines, go to fedex.com/packaging and read our E. Shipments requiring documentation in addition to the FedEx International Air Waybill, brochures on packaging clinical samples and Biological Substance, UN 3373 specimens. the FedEx International Next Flight Air Waybill or the FedEx International MailService Air D. FedEx Express does not accept dangerous goods shipments prepared exclusively Waybill (e.g., a Commercial Invoice) may require additional transit time. Proper completion for ground shipment. of necessary documentation, with complete and accurate shipment information, including E. FedEx is not required to add dry ice to packages in its system or to provide the appropriate Harmonized Tariff Schedule Code, is the shipper’s responsibility. re-icing services. F. Shipments that contain goods or products that are regulated by multiple government F. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration for agencies within the destination country (such as the Department of Agriculture, the Food Dangerous Goods form when required. and Drug Administration, the Fish and Wildlife Service and the Federal Communications Title 49CFR paperwork cannot be used for international dangerous goods shipments Commission in the U.S. and comparable agencies in the destination country) may require (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments additional time for clearance. will be refused or returned to the sender.

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(Dangerous Goods, cont.)

G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval or misdelivery of information relating to the shipment. It is the shipper’s responsibility to to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, prove actual damages. Exposure to and risk of any loss in excess of the declared value is go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept assumed by the shipper. You may transfer this risk to an insurance carrier of your choice UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they through the purchase of an insurance policy. Contact an insurance agent or broker if you must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. does not accept waste batteries or batteries being shipped for recycling or disposal, A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage including damaged or defective batteries (see IATA variation FX–04). Under International Conventions section) does not govern our liability, our maximum H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a liability for loss, damage or delay, or any claim with regard to any shipment moving to or problem with an undeliverable dangerous goods shipment. If the recipient refuses from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever a package or freight piece containing dangerous goods, or the package leaks or is is greater, unless you declare a higher value for carriage and pay a greater charge. The damaged, it will be returned to the shipper if possible. If the shipper refuses to accept interpretation of the relevant Convention’s liability limit may vary depending on the the returned shipment or it cannot be returned because of leakage or damage due to destination country. If the Warsaw Convention as amended by Montreal Protocol No. faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise 4 applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup per kilo, unless you declare a higher value for carriage and pay the required fee. If the and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for Montreal Convention applies to your shipment, our liability is limited to 19 SDRs per kilo, any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to unless you declare a higher value for carriage and pay the required fee. Otherwise, our comply with FedEx Dangerous Goods shipping requirements. liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher I. We have the right to refuse any package or freight piece with an odor or any package value for carriage and pay the required fee. that is wet or leaking. If a dangerous goods shipment damages or contaminates any FedEx International Priority Freight and FedEx International Economy Freight shipments property, the shipper is solely responsible for and will reimburse and indemnify FedEx have a maximum declared-value limit of US$100,000 to most destinations. FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such International Broker Select shipments to many countries are allowed to exceed the damage or contamination. country declared-value-for-carriage limit (but not the FedEx International Priority and J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse FedEx International Economy maximum of US$50,000 per shipment). dangerous goods at any location where they cannot be accepted in accordance with Except as limited below, unless a higher value is declared and paid for, our liability applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx for each package shipped between Puerto Rico and the U.S. is limited to US$100. Express Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized For each package exceeding US$100 in declared value, an additional amount will be ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as charged. See Rates in the FedEx Service Guide for details. noted below: Except as limited below, the declared-value limit for shipments between Puerto Rico 1. Biological Substance, Category B (UN 3373) shipments are allowed at select FedEx and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. Office Print and Ship Center locations (contact your local FedEx Office Print and Ship For packages shipped between Puerto Rico and the U.S., or sent to any international Center for service availability) and may be placed in FedEx Express Drop Boxes. location, the declared value for carriage cannot be greater than the declared value 2. FedEx Express shipments containing permitted IATA Section II lithium batteries for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a are allowed at FedEx Office Print and Ship Center locations and may be placed in declared value for customs and carriage of US$100. FedEx Express Drop Boxes. B. If you declare a higher value for carriage, an additional amount will be assessed for K. The shipper must provide all required information and complete all boxes pertaining each US$100 (or fraction thereof) by which the declared value for carriage exceeds the to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates ship dangerous goods must select, as appropriate to the electronic system, the special in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR services, handling or flag to indicate that their shipment contains dangerous goods. LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR L. Note: We are required by law to report improperly declared or undeclared COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. shipments of dangerous goods to the U.S. Department of Transportation (DOT). The C. The maximum declared value for customs and carriage for the contents of a FedEx shipper may be subject to fines and penalties under applicable law. The DOT/Federal Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, Aviation Administration (FAA) requires every shipper to have job-specific dangerous whichever is greater. Goods with a value (actual or declared) exceeding US$100 should goods training prior to tendering a dangerous goods shipment to FedEx or another air not be shipped in a FedEx Envelope or FedEx Pak. carrier. When individuals tender a shipment containing dangerous goods it must be D. The maximum declared value for customs and carriage for a FedEx international properly classified, packaged, marked, labeled and identified as dangerous goods, shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under and include the correct dangerous goods documentation. the individual country listing. M. Dangerous goods may not be rerouted to an address other than the original Except as limited below, the maximum declared value per shipment for FedEx intended-recipient’s address provided by the shipper. (Note: Shipments may be made International Next Flight is US$50,000. If a FedEx International Next Flight shipment is available as hold for pickup at permissible locations or be returned to the sender.) tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared N. We are required to maintain proper segregation of incompatible dangerous goods value is US$50,000. If more than one FedEx International Next Flight package is shipped on all vehicles and aircraft. This necessity may cause the shipment to move on the next on one air waybill, the declared value for carriage of each package will be determined available truck route or flight on which proper segregation can be maintained. by dividing the total declared value for carriage by the number of packages in the O. For more information, see Shipping Dangerous Goods via FedEx Express at shipment; the liability of FedEx for loss or damage will be limited to the actual value fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous of the package(s) lost or damaged, not to exceed the per-package declared value. goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” E. Shipments (packages or freight) containing all or part of the following items are to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 (outside the U.S. call 1.901.375.6806). If you have questions regarding countries per pound, whichever is greater. Import of any of the following items may be prohibited served, commodity restrictions by country or service availability, call 1.800.GoFedEx by individual countries, and a lower declared-value limitation for a country will control 1.800.463.3339 and say “international services” for FedEx International Customer Service. this stated limitation for such items: 1. Artwork, including any work created or developed by the application of skill, Declared Value for Carriage and Limits of Liability taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, (Not Insurance Coverage) limited-edition prints, fine art, statuary, sculpture and collector’s items. The declared value for carriage of any package represents our maximum liability in 2. Film, photographic images (including photographic negatives), photographic connection with a shipment of that package, including, but not limited to, any loss, chromes and photographic slides. damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain.

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4. Antiques, or any commodity that exhibits the style or fashion of a past era and B. Direct Signature Required. FedEx will obtain a signature from someone at the whose history, age or rarity contributes to its value. These items include, but are delivery address. If no one is at the address, FedEx may reattempt delivery. not limited to, furniture, tableware and glassware. C. Adult Signature Required. FedEx will obtain a signature from someone at 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, the delivery address who is at least the age of majority in the destination country. china, crystal, glass, framed glass, and any other commodity with similarly Government-issued photo identification or other identification customarily accepted by fragile qualities. local authorities is required. In all cases, if there is no eligible recipient at the delivery 6. Plasma screens. address, FedEx may reattempt delivery. 7. Jewelry, including, but not limited to, costume jewelry, watches and their D. Shipments to residential addresses may be released without obtaining a signature. parts, mount gems or stones (precious or semiprecious), industrial diamonds, If you require a signature for a residential shipment, select one of the Delivery and jewelry made of precious metal. Signature Options. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. E. Choosing a Delivery Signature Option overrides a signature release. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, F. FedEx will assess the delivery signature charge if the shipper requests the Delivery precipitates, or platinum (except as an integral part of electronic machinery). Signature Option, even if a signature is not obtained, the option requested is not 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food available or FedEx is unable to provide a copy of the signature obtained at delivery. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and orders, gift cards and gift certificates, prepaid calling cards (excluding those that Rerouting sections. require a code for activation), bond coupons, and bearer bonds. 11. Liquor stamps and tax stamps. Dimensional Weight (Volumetric Weight) 12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in 13. Guitars and other musical instruments that are more than 20 years old, and customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. customized or personalized musical instruments. If the dimensional weight exceeds the actual weight, charges based on the dimensional 14. Scale models (including, but not limited to, architectural models and dollhouses) weight will be assessed. Customers who fail to apply the dimensional-weight calculation and prototypes. to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional F. The declared value for carriage cannot be greater than the declared value for customs. Weight description in the Fees and Other Shipping Information section of the FedEx G. When the sender has not specified the declared value for carriage of each package Service Guide for additional details. on an air waybill, but has specified a total declared value for all packages, the declared value for each package will be determined by dividing the total declared value by the Duties and Taxes number of packages on the air waybill unless you provide verifiable evidence supporting A. In order to complete clearance of certain items through customs, we may be required a different allocation. The declared value of any package in a shipment cannot exceed to advance on your behalf certain duties and taxes as assessed by customs officials. the declared value of the total shipment. For all shipments we may contact the payer before clearance is complete to confirm the H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for arrangements for reimbursing us. At our sole discretion, we may require confirmation any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, of reimbursement arrangements as a condition to completion of clearance and delivery including, but not limited to, cash or currency, nor misdelivery of information. including, but not limited to, cases of deliveries to recipients that we believe are not I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any creditworthy and of shipments with high declared values. loss, damage or delay to any package that is not adequately packaged by the shipper. B. Duties and taxes may generally be billed to the sender, the recipient or a third J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED party. If the sender fails to designate a payer on the air waybill, duties and taxes will IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED and Bill Third Party Duties and Taxes are options available only for deliveries to MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX specified locations (call FedEx Express International Customer Service at 1.800.GoFedEx SERVICE GUIDE AS TO SUCH SHIPMENT. 1.800.463.3339 and say “international services”). REGARDLESS OF ANY PAYMENT K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, INSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FOR DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PAYMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If transportation PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A charges for a shipment are billed to a credit card, FedEx reserves the right to also settle SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, uncollected duties and taxes charges associated with that shipment to the credit WHICHEVER IS LESS. card account. L. The shipper is responsible for accurately completing the air waybill or other shipping C. In the event we advance duties, taxes or other fees, including the U.S. Merchandise documents, including completion of the declared-value section. We cannot honor Processing Fee, on behalf of the payer, the payer will be assessed an ancillary requests to change the declared-value information on the air waybill after tender to FedEx. clearance service fee based on a flat rate or a percentage of the total amount advanced. M. See the Liabilities Not Assumed section for other limitations and exclusions on This ancillary clearance service fee will vary depending upon the destination country. our liability. See the Advancement Fee listed under Ancillary Clearance Service Fees in the FedEx N. Additional restrictions may apply to a shipment if sent pursuant to an airline Service Guide for the surcharge that applies to U.S. import shipments. interline agreement. D. Shipments marked Bill Recipient Duties and Taxes may be delayed if we are not able O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise to reach the recipient to confirm that we will be reimbursed for any amounts advanced, undertakes the transportation, delivery or release of a package by FedEx Express, and the money-back guarantee will not apply in these cases. (See the Liabilities Not whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, Assumed and Money-Back Guarantee Policy sections.) limitation and liberty of whatsoever nature contained in these terms and conditions or E. If a recipient refuses to pay the duties and taxes, we may contact the sender. If the otherwise available to FedEx Express as if such provision were expressly for its benefit. sender refuses to make satisfactory arrangements to reimburse us, the shipment may be returned to the sender or placed into a general order warehouse or a customs-bonded Delivery Signature Options warehouse. The sender must then pay both the original transportation charges and the FedEx offers Delivery Signature Options for shippers. Not available for all shipments return charges. If we advanced any amounts as duties and taxes at either the original or to all destinations. destination or upon return, the sender shall also be liable for such amounts. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: F. Payment for duties and taxes will be made by one of the following means at the sole 1. From someone at the delivery address; or discretion of FedEx: cash, check (personal or business, provided valid identification is 2. From a neighbor, building manager or other person at a neighboring address; or offered), credit card, money order, traveler’s check, or debit or deferment account. FedEx 3. Where available, the recipient can sign a FedEx door tag or utilize other FedEx- does not accept prepayment of duties and taxes at the time of shipment. approved means to authorize release of the package without anyone present. G. In the event that we require confirmation of duties and taxes reimbursement If delivery cannot be completed in these ways, FedEx may reattempt delivery. arrangements from the recipient, we will attempt to contact the recipient no later

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(Duties and Taxes, cont.) than 12 p.m. on the day the shipment is available for customs clearance in the dimensional weight for extra-large packages and is applied on a per-shipment basis. destination country and inform the recipient of the estimated duties and taxes amount. The total shipment is subject to a minimum billable weight of 151 lbs. multiplied by If an arrangement satisfactory to us is made, the shipment will then be cleared the number of freight handling units. through customs and delivered. If the shipment clears customs by 5 p.m. on the day arrangements are confirmed, delivery will be scheduled for the next business day by Fuel Surcharge 5 p.m. or the end of the local business day. In the event we have cleared packages We reserve the right to assess fuel and other surcharges on shipments without notice. on your behalf and you do not have credit arrangements with FedEx, payment may be The duration and amount of any surcharge will be determined at our sole discretion. required prior to the release of your shipment. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined H. In the event the accuracy or propriety of duties and taxes assessed on a shipment by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. is disputed, FedEx or its designated broker may review the shipping documents tendered with the shipment. If FedEx determines that the duties and taxes were Inspection of Shipments and Identification Requirement properly assessed, the shipper agrees to pay the duties and taxes. We may, at our sole discretion, open and inspect any shipment without notice. Governmental authorities may also open and inspect any shipment at any time. We Export Control Laws may, at our sole discretion, require the shipper to provide their government-issued FedEx Express is headquartered in the U.S. and will not transport shipments that violate photo identification prior to tendering a package to FedEx. U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance Liabilities Not Assumed with all applicable laws, rules and regulations, including, but not limited to, the U.S. FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE Export Administration Regulations, the U.S. International Traffic in Arms Regulations, DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR the U.S. Foreign Assets Control Regulations and applicable export laws and regulations WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE of any country to, from, through or over which your shipment may be transported. You OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND agree, and warrant, that you will comply with all applicable U.S. government sanctions CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX prohibiting the export or re-export of goods, services or technology to countries EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. and regions listed by the U.S. government unilaterally or in coordination with other In no event shall FedEx Express, including, without limitation, agents, contractors, countries’ sanctions. In addition, no commodities originating or manufactured in any employees and affiliates, be liable for any special, incidental or consequential damages, of these countries and regions are accepted for transportation anywhere in the world. including, without limitation, loss of profits or income, whether or not FedEx Express had For a current list of sanctioned countries and regions go to fedex.com/us/international- knowledge that such damages might be incurred. resource-center/internationalfaq.html. If we inadvertently accept a shipment with a destination city or cities that we do not Any FedEx Returns service shipments that are forwarded to a third country must also serve in a country to which FedEx Express international services are provided, we may comply with the export control requirements of the country of first departure. You agree attempt to complete the delivery. However, we will not be liable and we will not provide to furnish such information and complete and attach to the air waybill such documents any proof of delivery. The delivery commitment listed for such country will not apply, as necessary to comply with such laws, rules and regulations. and the applicable rate will be the highest for that country plus the maximum extended In addition, you specifically warrant that you will not tender any shipments to us service area surcharge. In these cases, the money-back guarantee applies only to the if you or any of the parties involved in the shipment are listed on any of the export portion of the transportation provided directly by us. controls or sanctions lists published and maintained by: the U.S. Department of Treasury, We will not be liable or responsible for loss, damage or delay caused by events we Office of Foreign Assets Control; the U.S. Department of Commerce Department, Bureau cannot control. of Industry and Security; the U.S. Department of State, Directorate of Defense Trade We will not be liable for, nor will any adjustment, refund or credit of any kind be Controls; the United Nations Sanctions Committees; the European Union Council; and given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or any other relevant authority. In addition, you agree and warrant that you will not attempt failure to provide information caused by or resulting in whole or in part from: to ship to any entity owned by any party, in the common ownership interest determined A. The act, default or omission of any person or entity, other than FedEx, including by the relevant listing authority, subject to U.S. government economic sanctions. those of any local, state or federal government agencies. Any shipments requiring a U.S. Department of State license or authorization, or B. The nature of the shipment, including any defect, characteristic or inherent vice of requiring a U.S. Drug Enforcement Administration export permit, and certain in-bond the shipment. shipments, must be shipped using our FedEx International Controlled Export service C. Your violation of any of the terms and conditions contained in the FedEx Express option, only available with FedEx International Priority, FedEx International Priority Terms and Conditions, as amended or supplemented, or on an air waybill, standard Freight or FedEx International Priority DirectDistribution services. For further information, conditions of carriage, tariff or other terms and conditions applicable to your shipment, go to the FedEx International Controlled Export section on fedex.com/en-us/service-guide/ including, but not limited to, the improper or insufficient packing, securing, marking and special-handling-services.html. addressing of shipments, or use of an account number not in good credit standing, or You agree to identify any shipments requiring any other U.S. government export failure to give notices in the manner and time prescribed. license or permit, and shipments subject to such pre-export regulatory controls D. Perils of the air, public enemies, criminal acts of any person(s) or entities including, and provide us with information and all necessary documentation to comply with but not limited to, acts of terrorism, public authorities acting with actual or apparent the applicable U.S. laws and regulations. You are responsible at your expense for authority, authority of law, local disputes, civil commotion, hazards incident to a state determining U.S. export licensing or permitting requirements for a shipment, obtaining of war, local, national or international weather conditions (as determined solely by us), any required U.S. export licenses or permits, and ensuring that the consignee is local, national or international disruptions in air or ground transportation networks (as authorized as required by the applicable laws and regulations of the origin country, determined solely by us), strikes or anticipated strikes (of any entity, including, but not destination country, and any country(s) asserting jurisdiction over the goods. limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused We assume no liability to you or any other person for any loss or expense — by pandemic conditions or other public health event or circumstances, natural disasters including, but not limited to, fines and penalties — if you fail to comply with any (earthquakes, floods and hurricanes are examples of natural disasters), conditions that export laws, rules or regulations. present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). Extra-Large Packages E. Our compliance or noncompliance with verbal or written delivery instructions from Extra-large packages are pieces weighing less than 151 lbs. (or destination country the sender, recipient or persons claiming to represent the shipper or recipient. limit) that exceed 130 inches (or destination country limit) in length and girth combined. F. Our compliance or noncompliance with any request to intercept a shipment in transit, These pieces may be refused, or at our sole discretion may be considered as FedEx or to prevent delivery. International Priority Freight or FedEx International Economy Freight shipments once G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting accepted by us. Dimensional-weight pricing is applicable on a per-shipment basis for at the sender’s direction, provided the seal is unbroken at the time of delivery, the extra-large packages. The chargeable weight is the greater of the actual weight or package retains its basic integrity, and the recipient accepts the shipment without

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(Liabilities Not Assumed, cont.) noting the damage on the delivery record. packaging of shipments does not constitute acceptance of liability by FedEx unless H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts such advice, assistance or guidance has been approved in writing by FedEx Packaging or omissions of customs or other regulatory agencies. Design and Development and the writing expressly accepts liability in the event of a I. Delays in delivery caused by adherence to FedEx policies regarding the payment of damaged shipment. duties and taxes or other charges. FF. Failing to meet our delivery commitment for any shipments with an incomplete J. Our inability to provide a copy of the delivery record or a copy of the signature or incorrect address. (See the Undeliverable Shipments section.) obtained at delivery. GG. Failing to deliver or not attempting to deliver a package within the delivery K. Erasure of data from or the loss or irretrievability of data stored on magnetic commitment time, if the shipper or recipient requested a later delivery or informed tapes, files or other storage media, or erasure or damage of photographic images or FedEx that the recipient location is closed during the originally scheduled delivery time. soundtracks from exposed film. HH. Damages indicated by any shockwatch, tiltmeter or temperature instruments. L. The loss of any personal or financial information including, but not limited to, social II. Loss or damage to alcohol shipments unless an approved packaging type is used security numbers, dates of birth, driver’s license numbers, credit card numbers and or FedEx Packaging Design and Development has preapproved your packaging prior to financial account information. shipment. See the Alcoholic Beverages section for further information. M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” JJ. Dangerous goods shipments that the shipper did not properly declare, including markings), “fragile” labels or other special directions concerning packages. proper documentation, markings, labels and packaging. FedEx Express will not pay a N. Your failure to ship goods in packaging approved by us prior to shipment where such claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee prior approval is recommended or required. does not apply. O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser KK. FedEx will not be liable for the failure to provide any services or service options tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for where our records do not reflect that the services or service options were selected by specimens and glass containers such as those used in laboratory test environments. the shipper. P. Our failure to notify you of any delay, loss or damage in connection with your LL. Your use of FedEx customer automation systems or software versions that are shipment or any inaccuracy in such notice. no longer supported by FedEx, or your failure to update or upgrade FedEx customer Q. Shipments released without obtaining a signature if a signature release is on file. automation hardware or software as provided or directed by FedEx from time to time. R. Shipments released without obtaining a signature pursuant to a Delivery Signature Option selected by the shipper. (See the Delivery Signature Options section.) Limitations on Legal Actions S. Shipments released without obtaining a signature at nonresidential addresses when In the event that the Warsaw Convention, as amended, or Montreal Convention does release has been authorized by the shipper or recipient. (See the Delivery Signature not prescribe limitations on legal actions, the following will apply. Options section.) Any right you might have to damages, refunds, credits, recovery of reliance T. Failing to obtain the signature option requested for shipments using Delivery interests, disgorgement, restitution, injunctive relief, declaratory relief or any other Signature Options. (See the Delivery Signature Options section.) legal or equitable relief whatsoever against us under any cause of action arising U. Our failure or inability to attempt to contact the sender or recipient concerning from the transportation of any package pursuant to the FedEx Service Guide shall an incomplete or inaccurate address or other recipient information; incorrect, incomplete, be extinguished unless you file an action within one year from the date of delivery inaccurate or missing documentation; payment of duties and taxes necessary to release of the shipment or from the date on which the shipment should have been delivered. a shipment; or an incomplete or incorrect customs broker’s address. Any right that you might have to damages, refunds, credits, recovery of reliance V. The failure to properly designate a delivery address as a Residential Delivery or interests, disgorgement, restitution, injunctive relief, declaratory relief or any other Commercial Delivery, including delivery addresses that were processed through any legal or equitable relief whatsoever against us under any cause of action arising address verification function or program. from the transportation of any package pursuant to the FedEx Service Guide shall be W. Any package where FedEx records do not reflect that the package was tendered to extinguished unless you first comply with all applicable notice periods and requirements FedEx by the shipper. in these terms and conditions including, but not limited to, the periods and requirements X. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. system, internet shipping device or any other electronic shipping method used to ship You and we understand that timely and complete compliance with such notice periods a package, when the shipment is not tendered to FedEx. If you fail to do so and seek and requirements is a contractual condition precedent to your right to any relief a refund, credit or invoice adjustment, you must comply with the notice provisions whatsoever, and you must plead compliance with those conditions precedent on the in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any face of any complaint that you file against us. You and we agree that FedEx cannot refund, credit or adjustment unless you comply with those notice provisions. be considered to have breached any obligation to you unless or until we wrongfully Y. Your use of an incomplete, inaccurate, or invalid FedEx account number or your deny a claim submitted to us pursuant to the notice periods and requirements contained failure to provide a valid FedEx account number in good credit standing in the billing in these terms and conditions. Finally, you and we agree that you will comply with instructions on shipping documentation. applicable notice periods and requirements even if you believe that such compliance will Z. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or not result in relief from us or if you lack knowledge regarding whether such compliance other items when not enclosed in outer packaging, or other general shipping containers will result in relief from us. caused by adhesive labels, soiling or marking incidental to transportation. You agree that you will not sue us as a class plaintiff or class representative, join as AA. The shipment of perishables or commodities that could be damaged by exposure a class member, or participate as an adverse party in any way in a class-action lawsuit to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. individual plaintiff. BB. The shipper’s failure to provide accurate delivery address information. To the extent that any court finds that state rather than federal law applies to any CC. Damage to computers, or any components thereof, or any electronic equipment provision of this contract, the controlling law is the substantive law of the state in which when shipped in any packaging other than: you tendered your shipment to us. 1. The manufacturer’s original packaging, which is undamaged and has retained The performance of any services does not make us an agent of the shipper or any a good, rigid condition. third party for any purpose. 2. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. Live Animals 3. FedEx laptop packaging, for shipments of laptop computers. FedEx Express does not accept live-animal shipments as part of its regular-scheduled 4. FedEx small electronic device packaging, for shipments of cell phones, handheld service and does not transport household pets such as dogs, cats, birds and hamsters. computers, MP3 players and similar items. FedEx Express may accept certain shipments of live animals such as horses, livestock 5. FedEx tablet packaging, for shipments of tablet computers. and zoo animals (to and from zoo locations only) on an exception basis if approved and DD. Any shipment containing a prohibited item. (See the Prohibited Items section.) coordinated by the FedEx Animal Desk (call 1.800.405.9052). EE. Our provision of packaging, advice, assistance or guidance on the appropriate

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Money-Back Guarantee Policy broker selected by FedEx (where this service is available), notification may be given to the broker by 12 p.m. on the first business day the shipment is We offer a money-back guarantee for our services.1 This guarantee can be suspended, available for customs clearance in the destination country, and such notification modified or revoked at our sole discretion without prior notice to you. constitutes timely delivery. A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon 12. For FedEx International Next Flight service, the quoted delivery time may be request, either refund or credit to the applicable invoice only your transportation charges changed for many reasons, including, but not limited to, the following: flight if we deliver a shipment 60 seconds or more after the applicable delivery commitment delays or cancellations due to air traffic control, weather or mechanical time. The money-back guarantee applies to shipments tendered using the following problems. If the delivery commitment is changed, the money-back guarantee services: FedEx International First, FedEx International Next Flight, FedEx International will only be applicable to the latest quoted delivery time. Priority, FedEx International Priority Freight, FedEx International Economy, FedEx C. Exceptions. FedEx will not be obligated to refund or credit your transportation International Economy Freight, FedEx International Priority DirectDistribution, FedEx charges if: International Priority DirectDistribution Freight and FedEx International Premium. It 1. We provide you with proof of timely delivery, consisting of the date and time of does not apply to FedEx International MailService. This money-back guarantee is delivery and, if applicable, the name of the person who signed for the shipment, your exclusive remedy in the event of a service failure for the recovery of all or any or service-exception information reflecting that the failure to deliver timely portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, resulted from circumstances described under the Liabilities Not Assumed section. there is no remedy or recovery of charges for a service failure. There are no delivery 2. The service failure resulted, in whole or in part, from any of the circumstances commitments for shipments on which the money-back guarantee is suspended. described under the Liabilities Not Assumed section. B. Limitations. The following limitations apply: 3. The payer’s FedEx account number was not in good credit standing, or payment 1. Credits for transportation charges will be applied to the payer’s account only, instructions were invalid, and delivery was delayed until payment arrangements and refunds will be made payable to the payer only. were secured. 2. Only one refund or credit is permitted per package. In the case of multiple-piece 4. The shipment was scheduled for delivery on the Wednesday immediately prior shipments, this money-back guarantee applies to each package in the shipment. to Thanksgiving via any FedEx Express international or FedEx Express Freight If a service failure occurs for any package within the shipment, a refund or international service, and was delivered within 90 minutes of the published credit will be given only for the portion of the transportation charges applicable delivery commitment time for the selected service and destination. to that package. For FedEx International Priority DirectDistribution and FedEx 5. The shipment was scheduled for delivery during the seven calendar days before International Priority DirectDistribution Freight, the money-back guarantee is Christmas Day via any FedEx Express international or FedEx Express Freight prorated based on the number and weight of packages within the shipment international service, and was delivered by the end of the day on the published where delivery is not completed by the service commitment. delivery commitment date for the selected service and destination. 3. A credit or refund under our money-back guarantee policy will be applied only 6. The shipment was undeliverable or returned. against charges for the shipment giving rise to the credit. 7. The shipment contained dangerous goods or dry ice. 4. An exact delivery commitment time can be obtained only by telephoning 8. The shipment was delayed due to an incorrect address or to the unavailability International Customer Service and supplying us with all of the following: or refusal of an appropriate or eligible person to accept delivery or sign for 1. Commodity being shipped the package. 2. Date of the shipment 9. The shipment was delayed due to customs or regulatory delays, including, but 3. Exact destination not limited to, any delays resulting from compliance with advance notice or prior 4. Weight of the shipment notice requirements. 5. Value of the shipment 10. The delay in delivery was caused by adherence to FedEx policies regarding Any transit time published in the FedEx Service Guide or elsewhere, or quoted by the payment of duties and taxes prior to customs clearance or at delivery. Customer Service without the above five required facts, is only an estimate and 11. Incorrect FedEx tracking numbers were applied to the subject package or is not a stated delivery commitment time. You agree that our records regarding shipment by customers using FedEx electronic shipping devices. quoted delivery times will constitute conclusive proof of any such quotes. 12. Complete recipient information was not provided at the time of tender to FedEx. 5. If a delivery later than the original delivery commitment time is requested by Complete recipient information must be provided on either the air waybill or the shipper or recipient before the first delivery attempt is made, the delivery through any FedEx electronic shipping device. commitment time for application of the money-back guarantee policy will be 13. You did not book an international freight shipment as required. adjusted to account for the requested delivery date and/or time. However, the D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, money-back guarantee may not apply to certain shipments for which the recipient you must notify us of the service failure and request a refund or credit of your transportation has requested to modify or customize delivery through methods approved by FedEx. charges in compliance with the conditions listed below. If you do not comply with 6. If the shipper or recipient informed FedEx that the recipient location is closed on these conditions, you are not entitled to receive a refund or credit and cannot recover a certain day or at a certain time, the delivery commitment time for application compensation for a service failure in any lawsuit. of the money-back guarantee policy will be the next business day at the delivery 1. You may request a refund or credit of transportation charges due to a service commitment time for the service originally selected. failure in the following ways: 7. This money-back guarantee does not apply to requests for invoice adjustment a. Use our internet application FedEx Billing Online at fedex.com if you are a based on overcharges (see the Billing section) or shipments to P.O. box addresses registered user; or acceptable for delivery (see the Post Office Box Addresses section). b. Submit your request through the invoice adjustment feature at fedex.com; or 8. The money-back guarantee for shipments destined for our extended service c. Submit the request via our telephone invoice adjustment system at areas applies only to the portion of the transportation provided directly by us. 1.800.GoFedEx 1.800.463.3339 (say “billing”). 9. This money-back guarantee applies only to transportation charges paid by 2. Your notification of a service failure must include your FedEx account number, U.S.-based payers and does not apply to duties, taxes or other charges, including if any; the FedEx tracking number; and the date of the shipment. ancillary clearance service fees. 3. All requests for refund or credit of transportation charges must be received via 10. Holidays in international locations will affect our transit times. Contact one of the approved channels within 15 calendar days of the invoice date or International Customer Service for information on delivery commitments that within 15 calendar days from the ship date if you are paying by credit card or may be affected due to the observance of these holidays. Deliveries normally in advance by cash, check or money order. scheduled to be made on the day of holiday observance will be rescheduled 4. A partial payment against an invoice is not considered a request for invoice for delivery on the next business day. The delivery commitment for application adjustment or notice of a refund request. A notification of the reason for an of the money-back guarantee policy will be extended for a period equal to the unpaid charge with your payment is not considered a request for an invoice length of the holiday. adjustment or notice of a refund request if the reason relates to a service failure. 11. If the sender or recipient specifies a customs broker other than FedEx or the 1Offer void where prohibited by law.

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Package Consolidators (Including FedEx Authorized on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges ShipCenter Locations, and FedEx ShipSite Locations and protrusions wrapped, and the address label must be secured using the tie-on tag at Office Depot and OfficeMax) or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure- FedEx cannot accept a consolidation under FedEx Express international services or sensitive tape completely around the object). Briefcases, luggage, garment bags, FedEx International Broker Select from a forwarder, unless the shipper: aluminum cases, plastic cases, computer cartons or similar types of items whose outer a. Is a FedEx Authorized ShipCenter or FedEx ShipSite location, or finish might be damaged by adhesive labels, soiling, marking or other types of surface b. Ships using FedEx International Airport-to-Airport, or damage that is normal with ordinary care in handling should be placed in a protective c. Ships using FedEx International Express Freight, or container for shipment. Casters, wheels and rollers must be removed or packaged. d. Ships using FedEx International Premium. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container In addition, Package Consolidators are responsible for complying with all applicable unless tested and approved for acceptance by FedEx Packaging Design and Development. requirements in these terms and conditions including, but not limited to, customs and Information on how to submit your packaging for testing is available at fedex.com/ other legal requirements applicable to packages tendered for international transportation. packaging. Expanded polystyrene foam coolers containing blood, urine and other If you tender packages to a Package Consolidator instead of to us directly, the noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. following limitations apply: F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. A. Package Consolidators are not agents of FedEx, and we are not responsible for any Packages containing wet ice must be prepared to prevent the leakage of any liquid, errors or omissions made by them. regardless of package orientation. For additional wet-ice packaging requirements, refer B. Package Consolidators may submit claims for refunds or credits for shipping charges to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. under the money-back guarantee policy. Neither the person or entity tendering the G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be package to the Package Consolidator nor the recipient is eligible for refunds or credits returned to the sender if possible. If the sender refuses to accept the returned shipment under the money-back guarantee policy. or it cannot be returned because of leakage, or damage due to faulty packaging, the C. In order for a Package Consolidator to receive packaging supplies from FedEx, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx connected with the legal disposal of the shipment, and all costs and fees of any type Authorized ShipCenter Agreement with FedEx. connected with cleanup of any spill or leakage. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, H. FedEx reserves the right to request a shipper to submit a representative sampling of but they are not required to. Package Consolidators set their own rates for reselling the packaging for inspection and testing. If the shipper fails to comply with our request FedEx services. to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged liable for any damages due to improper packaging. or delayed shipments tendered to a Package Consolidator, as the Package Consolidator I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s is the shipper of these packages. Package Consolidators are independently owned and packaging requirements due to your pattern or practice of insufficient packaging. Claims for operated businesses. damage or loss associated with an identified pattern or practice of insufficient packaging F. See the Package Consolidator representative for information regarding rates and will be denied. Any such claim filed related to your shipments will not be paid, regardless services and the terms and conditions of carriage. Inquiries or claims regarding shipments of which party files the claim, unless the claimant can establish that the loss or damage tendered to a Package Consolidator must also be directed to the Package Consolidator. did not result from a failure to use proper packaging. FedEx will continue to deny such G. As directed by FedEx, Package Consolidators must require a government-issued claims until we determine that you have ceased the pattern or practice of failing to adhere photo ID to validate the identity of their customer and must keep a record of the name to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right and address on the ID of their customer for each package. to deny a claim where the shipment in dispute is found to have improper packaging. J. Information on how to submit your packaging for testing or evaluation, and tips on Package Tracking/Tracing packaging specific commodities (including automotive and mechanical parts, computers Tracing of international packages is available upon request. Call FedEx International and perishables), are available at fedex.com/packaging. Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) and K. For international freight shipments, freight must be on a skid, pallet or other a tracing specialist will assist you. To trace your package, you must have all of the forkliftable base. Boxes should be stacked squarely on the skid without hanging over the following information when you call us: edge, and the weight should be distributed evenly on the skid to avoid excess weight A. Air waybill number. being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a B. Date of shipment. minimum of two bands (tightly secured) through the skid voids and around all cartons. C. Recipient’s name and address. L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx D. Number of packages and total weight of shipment. 1.800.463.3339 (say “order shipping supplies”). E. Contents and value of shipment. F. Your name and phone number, so we can call you back. Perishables Shipments containing perishable articles must be packaged for a minimum transit Packaging and Marking time of at least 24 hours greater than our delivery commitment time for the shipment. A. You must comply with all applicable laws (including, but not limited to, local, state, Shipping perishable articles over a weekend or holiday is discouraged, and packaging federal and international laws), including those governing packing, marking and labeling such shipments for longer transit times is required. We recommend that you ship for all shipments. perishable items via FedEx International First, FedEx International Priority or FedEx B. It is the responsibility of the sender to properly complete the air waybill. The International Priority Freight and have your proposed packaging evaluated by FedEx sender’s address on an air waybill or electronic shipping device must show the country Packaging Design and Development. Information on how to submit your packaging for in which the shipment is tendered to FedEx. evaluation is available at fedex.com/packaging. Some perishables are prohibited from C. All packages must be prepared and packed by the shipper for safe transportation with shipment (see the Prohibited Items section). For non-prohibited perishable shipments, ordinary care in handling in an express-transportation environment. Any articles susceptible your failure to use proper packaging releases us from any liability for spoiled perishables to damage as a result of conditions that may be encountered in transportation, such as that we would otherwise assume (see the Liabilities Not Assumed section). changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. FedEx assumes no liability for perishables or commodities that could be Pharmaceuticals damaged by exposure to heat or cold. Each shipment must be legibly and durably marked Shipments of pharmaceuticals will only be accepted when tendered in accordance with the name, address and ZIP code/postal code of both the shipper and recipient. with applicable local, state, federal and international laws. The shipper is responsible Packages cannot be wrapped in kraft paper. for compliance with all applicable laws. Controlled shipments moving under U.S. Drug D. You must use FedEx packaging or new corrugated boxes in good, rigid condition Enforcement permits must be shipped using the FedEx International Controlled Export large enough to allow cushioning of contents on the top, bottom and sides. For guidelines service option or FedEx air cargo services.

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Pickup and Delivery throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. A. We provide delivery service at no additional charge to international destinations O. We reserve the right to assess a Residential Delivery surcharge on any shipment within primary service areas. delivered to a home or private residence, including locations where a business is B. Agents are utilized for deliveries to points in extended service areas (ESAs). operated from a home, or on any shipment in which the shipper has designated the Depending on the final destination, an ESA surcharge per shipment may be applied for delivery address as a residence, including shipments where the delivery location has U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call been designated as Residential Delivery in error. FedEx International Customer Service to determine if your shipment will be subject to an ESA surcharge. C. We do not offer a restricted-delivery service and may deliver to someone other than Post Office Box Addresses the person or entity named as the recipient. We also may make an indirect delivery. You may use post office box addresses for certain international locations, including Indirect delivery is a completed delivery to an address or location other than the address shipments to Puerto Rico, but you must include a valid telephone, fax or telex number on the air waybill. Package addresses must include the complete street address and on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such telephone or telex number of the recipient. as APO, FPO and DPO. D. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area Prohibited Items will be delivered to the central receiving area, unless otherwise authorized and approved You are prohibited from tendering the following items for shipment to any international by FedEx. destinations unless otherwise indicated, and you agree not to do so. (Additional E. Any person scheduling a pickup other than the sender must provide a FedEx account restrictions may apply depending on destination. Various regulatory clearances in number in good credit standing, otherwise the pickup must be scheduled by the sender. addition to customs clearance may be required for certain commodities, thereby We require a minimum of two hours from the time the shipment(s) will be ready to make extending the transit time.) the pickup. (Contact FedEx International Customer Service for the specific lead times 1. APO/FPO/DPO addresses. required.) Repeated pickup attempts without packages being ready may result in the 2. C.O.D. shipments. cancellation of pickup privileges. 3. Human corpses, human organs or body parts, human and animal embryos, or F. If we inadvertently accept a shipment with a destination city not served in a country cremated or disinterred human remains. to which FedEx International Priority is provided, we may attempt to complete the 4. Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany, delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) France, Japan, United Arab Emirates and United Kingdom. Note: United Arab G. FedEx International Priority Freight or FedEx International Economy Freight shipments Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the picked up or delivered to H3 areas will be picked up or delivered via cartage agents and FedEx Express facility in Dubai.) a special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup 5. Items resembling a bomb, hand grenade or other explosive device, except as and delivery is not available on weekends (except in offshore locations where standard provided in the Dangerous Goods section. This includes, but is not limited to, business days vary) for FedEx International Priority Freight and FedEx International inert products such as novelty items, training aids and works of art. Economy Freight. 6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). H. Proof of pickup is available upon request. You must provide the pickup number or 7. Perishable foodstuffs and foods and beverages requiring refrigeration or other FedEx tracking number (also known as the air waybill number). We will not provide proof environmental control. An exception is available by contract only. Contact your of pickup unless you provide this information. FedEx account executive for information. I. At our sole discretion, we may refuse to pick up or deliver a shipment (package 8. Live animals including insects, except as provided in the Live Animals section or freight), or use alternative pickup or delivery arrangements, to maintain the safety in the FedEx Service Guide. (Call the FedEx Animal Desk at 1.800.405.9052.) of our employees and in cases in which we believe that our services may be used in 9. Animal carcasses, insects and pets. Taxidermy-finished hunting trophies or violation of local, state, federal or international laws. completely processed (dried) specimens of whole animals or parts of animals J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. are acceptable for shipment into the U.S. K. The delivery commitment for FedEx International Next Flight service will be the 10. Plants and plant material, including cut flowers (cut flowers are acceptable delivery time quoted to each customer. The quoted delivery time will vary for each from the U.S. to selected points in Canada and from Colombia, Ecuador and the shipment and will depend on the availability of suitable commercial airline flights. Netherlands to the U.S.). A quoted delivery time may be changed for a variety of reasons, including, but not 11. Lottery tickets and gambling devices where prohibited by law. limited to, flight delays or cancellations due to air traffic control, weather or mechanical 12. Money (coins, cash, currency, paper money and negotiable instruments problems. In the event of the occurrence of any of the foregoing, the FedEx International equivalent to cash such as endorsed stocks, bonds and cash letters). Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if 13. Pornographic and/or obscene material. 1 requested by the shipper) by telephone or by customer-reasonably-requested method; this 14. Shipments being processed under: new delivery time shall then become the quoted delivery time. Two attempts will be made a. Duty drawback claims unless advance arrangements are made. to reach the shipper and two attempts to reach the recipient (if requested by the shipper). b. Temporary Import Bonds — acceptable under the FedEx International Broker Any such change in the quoted delivery time will be logged in to the tracking system. Select option, for initial import only. L. In order to facilitate delivery or release of a shipment, FedEx may, at its sole c. U.S. State Department licenses. discretion, contact the recipient to obtain delivery instructions, or to notify them that d. Carnets. a delivery is scheduled, that a delivery has been completed or that a shipment is e. U.S. Drug Enforcement Administration export permit. available for pickup at a Hold at Location facility. Where available, FedEx may also f. Letters of Credit. Shipments subject to Letters of Credit are generally permit recipients to request modification or customization of delivery through methods prohibited, with the exception of shipments subject to Letters of Credit approved by FedEx. calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped M. At its discretion, FedEx may not deliver or attempt delivery within the delivery using the FedEx Expanded Service International Air Waybill. commitment time of the service requested, if the shipper or recipient requested a later g. Certificate of Registration shipments (CF4455). delivery or informed FedEx that the recipient is closed during the delivery commitment 15. Hazardous waste. This includes, but is not limited to, used hypodermic needles time. In this situation, charges will be assessed based on the service initially selected or syringes transported for sterilization, recycling, disposal or for any other by the shipper. The shipper or payer is responsible for communicating with the recipient purpose, or other medical waste. regarding requested later delivery times and is responsible for knowing the days and 16. Shipments that may cause damage to, or delay of, equipment, personnel or times that the recipient location can accept FedEx deliveries. other shipments. N. If a shipper tenders packages that substantially exceed the number, type, size 17. Shipments that require us to obtain any special license or permit for and/or weight of packages tendered on average for the location by the shipper transportation, importation or exportation.

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(Prohibited Items, cont.)

18. Shipments or commodities whose carriage, importation or exportation is terms and conditions applicable to FedEx Express service will be controlled by the FedEx prohibited by any law, statute or regulation. Service Guide, as modified, amended, changed or supplemented. FedEx only provides 19. Counterfeit goods, including, but not limited to, goods under a trademark that estimates of customs duties and taxes through the Estimate Duties and Taxes feature is identical to or substantially indistinguishable from a registered trademark, on FedEx Global Trade Manager at fedex.com. without the approval or oversight of the registered trademark owner (also Rates quoted will vary depending on whether (1) the shipper is a FedEx account commonly referred to as “fake goods” or “knock-offs”). holder and (2) the shipper has discounts applied to his or her account. 20. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx intended for recreational or medicinal use; any product that contains any amount account, do not have discounts applied to their account and if they charge their of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and shipping to their account. synthetic cannabinoids. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx 21. Shipments with a declared value for customs in excess of that permitted for a account, have discounts applied to their account and if they charge their shipping specific destination. (See the Declared Value for Carriage and Limits of Liability to their account. section in the FedEx Service Guide.) • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. 22. Dangerous goods except as permitted under the Dangerous Goods section of that are paid for by cash, check, debit or credit card instead of being charged to these terms and conditions. a valid FedEx account. 23. Packages that are wet, leaking or emit an odor of any kind. 24. Wildlife products that require U.S. Fish and Wildlife Service export clearance by Refusal or Rejection of Shipments FedEx prior to exportation from the U.S. We reserve the right to refuse, hold or return any shipment and may do so at our sole 25. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone discretion and without liability to us. We will execute that right when (but not limited or bonded warehouse, unless the FedEx International Broker Select option is to cases in which): (1) the shipment may cause damage or delay to other shipments, selected for U.S. import shipments, or the FedEx International Controlled Export property or personnel; (2) the shipment is likely to sustain damage or loss in transit service option is selected for U.S. export shipments. because of improper packaging or otherwise; (3) the shipment contains any prohibited Notwithstanding any other provision of the FedEx Service Guide, we are not liable items; (4) the account of the person or entity responsible for payment is not in good for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees credit standing; (5) when acceptance of the shipment may jeopardize our ability to to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of provide service to other customers; or (6) when FedEx is unable to validate the identity the shipper’s violation of any local, state or federal laws or regulations or from tendering of the shipper. We have no liability whatsoever for refusal or rejection of shipments. any prohibited item for shipment. 1You may be able to ship these items via FedEx International Controlled Export, FedEx International Restrictions Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For A. Size restrictions vary by country. information on FedEx International Controlled Export, call International Customer Service at B. Per-package weight limits may vary by country. 1.800.GoFedEx 1.800.463.3339 (say “international services”). For information on the other services C. There is no limit on the aggregate weight of a multiple-piece shipment (except listed call FedEx Express Freight Customer Service at 1.877.398.5851. to Argentina), provided each individual package does not exceed the per-package weight limit for the destination country. Shipments exceeding 500 lbs. require advance arrangements with us. You must call us to arrange for pickup commitments and delivery Proof of Performance (Verbal) commitments. The money-back guarantee will apply only once a delivery commitment When requested by the sender or recipient, verbal confirmation of delivery (date, time has been established by FedEx after pickup of your shipment. and name of person who signed for the shipment) is available. For shipments to many D. No more than one type of service may be indicated on a single air waybill and no countries that we serve, this information is usually available by 12 a.m. local time in the more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on country of delivery on the day of scheduled delivery. a single air waybill. For FedEx International Next Flight service, a proof-of-delivery phone call to the E. You may ship up to 10 different commodities on a single air waybill. shipper stating the date and time of delivery, and the name of the person who signed for F. The declared value for carriage cannot exceed the declared value for customs as the shipment will be performed for every shipment. Two attempts will be made to reach indicated on the air waybill. the shipper by telephone. A faxed proof of delivery will also be provided upon request by the shipper or the recipient. Return and Import Shipping Options Shipments returned to the United States using the FedEx Global Returns service option are Proof of Performance (Written) governed by the terms and conditions applicable to the country from which the shipment When requested by the sender or recipient within one year of the shipping date, we is returned. Those terms and conditions of service may vary from country to country. will, at our option, furnish a photostatic copy of the destination delivery record or Consult fedex.com/globalreturns or our local office in the origin country for details. electronically captured delivery information for deliveries made to most points served. Returns customers may use a currency other than U.S. dollars. Note that currency We assume no liability for our inability to provide a copy of the delivery record. conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S. Signature proof of delivery showing an image of the recipient’s signature may be returns party must check the current conversion rate to determine if an Electronic Export available online at fedex.com for express deliveries made within the U.S., Canada and Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S. Puerto Rico. returns party should always ensure that the Automated Export System (AES) proof of filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed Rate Quotations on the label before exporting. Rates and service quotations provided to you by FedEx, including but not limited to, FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS rates and service quotations provided by our employees, agents, interactive voice THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT response systems and customer automation platforms are estimates and will be based TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND upon information provided by you, but final rates and service charges may vary from the AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES quotes based upon the characteristics of the shipment actually tendered to us and the AND ANY DUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY application of these terms and conditions. We are not liable for, nor will any adjustment, PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS refund or credit of any kind be made, as a result of any discrepancy in any rate or service OR REFUSES TO PAY. quotation made prior to tender of the shipment and the rates, and other charges that Shipments initiated via the Create Import Shipment feature on fedex.com are we invoice to you. Any conflict or inconsistency between the FedEx Service Guide and governed by the terms and conditions applicable to the country from which the shipment other written or oral statements or quotes (except those found in a FedEx Sales or FedEx originates. Those terms and conditions of service may vary from country to country. Express Customer Automation agreement) concerning the rates, features of service, and Consult our local office in the origin country for details.

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(Return and Import Shipping Options, cont.)

FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON B. For shipments returned from international points to the U.S., return charges and fees FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN will be assessed to the original shipper, along with the original charges and fees. Also TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH included will be any other charges incurred by us, including, but not limited to, duties, FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR containing dangerous goods, the shipper must supply a completed return air waybill and TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS all other required documents. TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. C. Shipments that cannot be returned due to local regulatory constraints will either be placed in a general order warehouse or a customs-bonded warehouse or disposed of at Routing and Rerouting our sole discretion and at any location. The shipper agrees to pay any costs incurred by We will determine the routing of all shipments. Some shipments may be consolidated FedEx in such placement or disposal. or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or an interline basis as FedEx may determine. We reserve the right to divert any shipment Warranties (including use of other carriers) in order to facilitate its delivery. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. FedEx assumes no obligation to reroute any shipment to a third country, to carry the If you have questions or concerns regarding FedEx services, please send your goods by any specified aircraft or over any particular route or to make connection at any correspondence to FedEx Customer Relations Department, 3875 Airways Blvd., point according to any schedules. You agree that FedEx may, without notice, substitute Module H, Memphis, TN 38116. alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. FedEx may not reroute shipments when Adult Signature Required has been selected or applied as a delivery signature option. Dangerous goods may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Note: This section does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx. Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment is unable to clear customs. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. • The recipient of a Hold at Location shipment cannot be located. Should a shipment be classified as undeliverable or unidentifiable, the following guidelines apply: A. If a shipment is undeliverable for any reason, we may attempt to notify the sender to arrange for the return of the shipment if local customs regulations will allow. If the sender cannot be contacted within five business days, we may place the shipment in a general order warehouse or a customs-bonded warehouse or will dispose of the shipment. In any event, if an undeliverable shipment cannot be delivered, cleared through customs or returned, or if the shipment contains perishable commodities, the shipment may be transferred or disposed of by FedEx at its discretion and at any location. The shipper, if known, agrees to pay any costs incurred in returning, storing or disposing of an undeliverable shipment.

162 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground Tariff Tariff 200-EE, effective January 1, 2018 Updated October 1, 2018 (Cancels Tariff 200-DD, effective January 2, 2017)

Contents

Scope of Tariff 164 Definitions 164 Non-Waiver 165 Account Numbers 165 Alcoholic Beverages 165 Animal Carcasses 165 Billing 165 Claims 167 Collect on Delivery (C.O.D.) Service 168 Credit Terms 169 Declared Value and Limits of Liability (Not Insurance Coverage) 170 Delivery Signature Options 170 Dimensional Weight (Volumetric Weight) 170 FedEx Home Delivery 170 Firearms 171 Fuel Surcharge 171 Hazardous Materials 171 Inspection of Shipments and Identification Requirement 172 Liabilities Not Assumed 172 Limitations on Legal Actions 173 Money-Back Guarantee Policy 173 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 174 Package Restrictions (Size and Weight) 174 Packaging and Marking 175 Pharmaceuticals 175 Pickup and Delivery 175 Plants and Plant Materials 176 Prohibited Items 176 Proof of Delivery 176 Rate Quotations 176 Refusal or Rejection of Shipments 176 Return Options 177 Tobacco and Tobacco Products 177 Undeliverable Shipments 177 Warranties 177 International Service Conditions 177 Additional Information 179

For the most current updates to the FedEx Ground Tariff, please go to fedex.com.

163 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground Tariff

The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous Definitions terms and conditions, tariffs, amendments, supplements, and other prior statements “Account-Specific Rates” are the rates paid by FedEx account holders who have concerning the rates and conditions of FedEx Ground service to which this tariff applies. discounts applied to their account and who charge their shipping to their FedEx account. The contract of carriage as expressed in this tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, “Business day” means Monday through Friday for FedEx Ground, and Tuesday through whether oral or written, between the parties or any agents, affiliates or subcontractors Saturday for FedEx Home Delivery, except for the following holidays: thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and Memorial Day Thanksgiving Day employees [“FedEx Office”]) with respect to the subject matter hereof, and each party Independence Day Christmas Day warrants that it has not relied and will not be relying upon any evaluation, representation Labor Day New Year’s Day or advice from the other party, its agents, affiliates or subcontractors (including any Observation of holidays is subject to change. Refer to the holiday list at agents, affiliates or employees of FedEx Office) except representations expressly made fedex.com/en-us/service-guide/holiday-schedule.html for details. in writing in this tariff. “Business delivery” means any delivery that is not a residential delivery. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide “Commercial delivery” means any delivery that is not a residential delivery. applicable to all customers without notice. All modifications, amendments or supplements “Consolidator” means any person, corporation, partnership or other entity that is may be authorized only by an officer in the Legal Department of FedEx Corporation or independent from FedEx and derives income from the consolidation of the packages successor positions, but no other agent or employee of FedEx nor any other agent or of others for tender to us, including all FedEx Authorized ShipCenter locations and party is authorized to do so. entities who have executed a Packaging and Pricing Agreement, Package Consolidator The FedEx Service Guide consists of the service information at fedex.com/ Agreement or Packaging Agreement with FedEx. serviceguide and the overview of services in the downloadable FedEx Service Guide “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx System, Inc., and its officers, employees and agents (but does not include cartage agents). Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City “In good credit standing” means: (1) that payment on the FedEx account is current; Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City the balance does not exceed the credit limit established by FedEx. Tariff) and the overview of services in the downloadable FedEx Service Guide are not part of the contract of carriage. To the extent that conflicts exist, if any, between the “Overcharge” means a charge based on an incorrect rate; an incorrect special handling terms and conditions, other parts of the FedEx Service Guide, and the current versions, fee; billing a service other than the service selected for the package; billing based on if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version (PDF) incorrect package or shipment weight; billing to the wrong account number; or any other of the FedEx Ground Tariff (including any amendments, supplements or both) as then in billing, unrelated to a service failure, that results in an incorrect charge. effect on the date of shipment shall control. “Package” means any container and its contents, and includes any non-containerized article. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to “Proof of delivery” means electronically captured delivery information, which may packages originating in the U.S. for transportation via a FedEx Ground service, except include date, time, location and signature information. that this tariff does not apply to packages tendered to FedEx Ground for shipment via “Residential delivery” means a delivery made to a home or private residence, including the FedEx SmartPost service. locations where a business is operated from the home, and/or a delivery in which the shipper has designated the delivery address as residential. FedEx Ground also has FedEx Scope of Tariff Home Delivery service for residential packages. A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, packages originating in the U.S. check, debit or credit card instead of being charged to a valid FedEx account. B. Governing Publications. Except as otherwise provided, this tariff is governed by the following publications, supplements thereto or succeeding publications thereof: “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect Call Tag, FedEx Print Return Label and FedEx Email Return Label. at the time of shipment. These publications are available at fedex.com. “Service failure” means FedEx Ground did not deliver your standard ground and C. Scope of Operations multiweight ground package(s) by the end of the scheduled delivery day as published FedEx Ground Package System, Inc. (U.S.): on fedex.com, except as otherwise described in this tariff. 1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. commerce, over irregular routes, transporting GENERAL COMMODITIES (except For shipments tendered at a FedEx location after the last pickup time, the ship date Classes A and B explosives, household goods and commodities in bulk) between is the next business day. points in the U.S. under continuing contract(s) with commercial shippers, “Shipment” means one or more packages shipped together to the same recipient. receivers or brokers of such commodities. 2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign “Standard List Rates” are the rates paid by FedEx account holders who do not have commerce, over irregular routes, transporting GENERAL COMMODITIES (except discounts applied to their account and who charge their shipping to their FedEx account. Classes A and B explosives, household goods and commodities in bulk) in “Transportation charges” mean amounts assessed for movement of a shipment packages weighing 150 lbs. or less when transported in a motor vehicle in and does not include any other fees or charges that may be assessed under the FedEx which no one package exceeds 150 lbs., between ground points in the U.S. Service Guide, such as (but not limited to) declared-value charges, special handling fees, 3. To operate as a common and contract carrier, by motor vehicle, in intrastate customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. commerce, over irregular routes, transporting GENERAL COMMODITIES (except “Valid” as it relates to account numbers means a FedEx account number that has been Classes A and B explosives, household goods and commodities in bulk) between issued by FedEx and that is in good credit standing. points in the U.S. “You” or “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment.

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Non-Waiver FedEx, at its sole discretion, reserves the right to bill the sender for those charges and assess an invalid account surcharge. Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground Services and rates for packages dropped off at FedEx Office Print and Ship Centers, Tariff does not constitute a waiver of that term, condition or provision and does not FedEx Ship Center locations and FedEx Authorized ShipCenter locations using the otherwise impair our right to enforce such term, condition or provision. shipper’s FedEx Ground account number or bar code shall be as stated in the shipper’s Account Numbers FedEx Ground Service Agreement or FedEx Ground Pricing Addendum, if any, and the FedEx account holders who pay for shipments originating in the U.S. with cash, check, incorporated documents. Not all delivery services are available at FedEx Office Print and debit or credit card instead of charging to a valid FedEx account will be charged FedEx Ship Centers and FedEx Ship Center locations. Retail Rates instead of FedEx Standard List Rates or Account-Specific Rates. FedEx may provide trade credit information on its account holders to credit bureaus. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. Alcoholic Beverages FedEx may discontinue the use of accounts, in whole or in part, and terminate all or Only licensed entities holding a state and federal license or retailers holding a state license particular accounts and account numbers at any time, for any reason, at its sole may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into discretion. Improper, illegal or any other misuse of your FedEx account may also, at an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. the sole discretion of FedEx, result in loss of discounts or termination of the account. For more information, go to fedex.com/us/wine or contact your FedEx account executive. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) of shipments owned by different parties, or violations of the terms and conditions in this when both the shipper and recipient are either licensed wholesalers, licensed dealers, FedEx Service Guide. If your account has been compromised or stolen, the account may licensed distributors, licensed manufacturers, licensed retailers or licensed importers, be closed and you may be issued a new account. However, you will be responsible for all subject to additional requirements and all applicable laws and regulations. Contact your valid charges on the closed account. Any materials, rights or privileges that you acquire FedEx account executive for complete details. by holding a FedEx account number may not be used for any purpose other than shipping B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities with FedEx, and FedEx may seek damages against you for any improper, illegal or other directly to consumers, subject to additional requirements and all applicable laws and misuse of your account. If your account is terminated, we reserve the right, at our sole regulations. Contact your FedEx account executive for complete details. Shipments of discretion, to deny your application for new or additional FedEx account numbers at any beer or spirits to consumers are prohibited. time in the future. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another Animal Carcasses FedEx account holder without authorization will be charged Standard List Rates for FedEx Ground does not accept animal carcass shipments as part of its regular-scheduled all such shipments without prior notice. This includes all shipments, whether they are service. FedEx Ground may accept certain shipments of animal heads and other parts for classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of taxidermy if properly packaged. billing. Unauthorized use includes, but is not limited to, using the shipping discount of If approved by FedEx, we may accept animal carcasses, organs and other parts on another FedEx account holder without the knowledge and permission of both FedEx and an exception basis under the following conditions: the account holder. 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). All requests for account numbers are subject to credit investigation and verification 2. The shipper must have its packaging tested and pre-approved by FedEx by our Credit Department and Customer Account Confirmation Department. FedEx utilizes Packaging Design and Development for the type of animal carcass, organ or business credit reporting agencies, audited financial statements, Standard & Poor’s and part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of Moody’s bond ratings, and other sources as necessary, to determine eligibility for open the shipper to adequately package shipments for all temperature extremes and credit terms. FedEx does not offer consumer credit privileges. Any individual shipping handling conditions. for personal use must prepay the shipment charges or establish a FedEx account for Contact your FedEx account executive for details and additional requirements. billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a Billing package at staffed FedEx shipping locations, and in conjunction with our credit card A. “Bill Sender” means charges will be billed to the sender. Payment on the account acceptance policy. If your FedEx account is billed directly to a credit card, you agree to must be current. The sender may request an initial rebilling to another party, but all the following terms: (1) you authorize FedEx to initiate variable charges to the credit card subsequent rebills will be only to the sender. to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts (except for certain additional charges that are billed to the sender, including, but not associated with your account without requiring a signed receipt; (4) you agree to keep limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup your card information current (FedEx may receive updates on your card information charges, address correction fees, and invalid or missing account number fees). “Bill from participating issuing banks and may update your account profile to avoid service Recipient” should not be confused with C.O.D. service. In order to choose this billing disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds option, the recipient’s FedEx account number must be inputted into the sender’s electronic or other charges incurred from attempts to charge and/or place holds on your card; and shipping system at the time the package is processed and payment on the account must (6) your agreement to these terms and conditions is to be accepted as authorization to be current. If the recipient is billed initially and refuses to make payment for the shipment, the card issuer to pay all amounts associated with your account. the charges may be rebilled to a third party. If not paid by the third party, any additional The party to whom a FedEx account number is issued is liable for all charges to rebilling will be to the sender’s account. (See section N, Billing Special Handling Fees.) the account, including those resulting from unauthorized use. The account holder is The sender is liable for, and will be billed for, all charges and fees, plus all special handling responsible for the safekeeping of the account number. The account number should be fees in the event recipient or any third party does not pay. If due to the charges the recipient released only to those authorized to ship on the account. account exceeds credit limits with FedEx Ground, the sender will automatically be billed. Failure to keep your FedEx account current may result in “termination” of your C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone FedEx Ground service. If the account number to be billed is not valid, the shipment may other than the sender or recipient (except for certain additional charges that are billed to be refused, delayed or returned until an alternative form of payment is secured. If a the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, package is held, returned, or delivery is otherwise delayed because the account is not in on-call per-package pickup charges, address correction fees, invalid or missing account good credit standing, you will not be entitled to a refund or credit of your transportation number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order to charges under the money-back guarantee policy. choose this billing option, the FedEx account number of the third party must be inputted You must use your FedEx account number to obtain any discount applicable to your into the sender’s electronic shipping system at the time the package is processed and account. Use of your account number constitutes your agreement that all packages payment on the account must be current. If the third party is billed initially and refuses shipped by us shall be subject to this tariff, as modified, amended or supplemented. to make payment for the shipment, the charges may be rebilled to another party, but For FedEx Ground services, you may only request FedEx to bill accounts with a U.S. subsequent requests will only be rebilled to the sender. (See section N, Billing Special or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and

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(Billing, cont.) will be billed for all charges and fees, plus all special handling fees. If due to the Any customer not using EDI or FedEx Billing Online whose billing address is in charges the third-party account exceeds credit limits with FedEx Ground, the sender AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: will automatically be billed. FedEx D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the P.O. Box 660481 recipient and certain additional charges will be billed to the sender. The transportation Dallas, TX 75266-0481 charges billed to the recipient include, but are not limited to, fuel surcharges and out-of-area surcharges. The certain additional charges billed to the sender include, but Any customer not using EDI or FedEx Billing Online whose billing address is in are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: pickup charges and address correction fees. In order to choose “Bill FedEx Ground FedEx COLLECT,” the sender is responsible for shipping to consignees who are authorized P.O. Box 7221 COLLECT recipients. If the consignee is not authorized, the sender is liable for, and Pasadena, CA 91109-7321 will be billed for, all charges and fees, plus all special handling fees in the event the Customers who receive their invoices via FedEx Billing Online should mail their recipient or any third party does not pay. If not paid by the third party, any additional payment and remittance detail to: rebilling will be to the sender’s account (see section N, Billing Special Handling Fees). FedEx Billing Online “Bill FedEx Ground COLLECT” should not be confused with C.O.D. service. P.O. Box 371599 When shipping packages using the FedEx Ground COLLECT service option, the sender Pittsburgh, PA 15250-7599 agrees to pay all additional charges and surcharges related to the shipment other than L. Customers who receive their invoices via EDI are required to submit remittance data those billed to the recipient, as described above. The sender agrees to ship packages (advice for shipments being paid) electronically in an approved FedEx remittance format. collect only to recipients authorized by FedEx Ground to receive collect shipments. The See the FedEx Electronic Invoice and Remittance Implementation Guide for details. sender further agrees to pay all applicable transportation charges if a package is shipped Some invoice adjustment requests may also be transmitted electronically. Payment for to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by collect shipment. An additional charge will be assessed on any package that is shipped sending a check payment to one of the following: collect to a recipient not authorized by FedEx Ground to receive collect packages. (By FedEx Envelope) E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx ERS if the recipient or third party refuses to pay the charges, refuses delivery or cannot Attn: Box 371471 be contacted, the sender is responsible and will be billed for any and all charges. For 500 Ross Street “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx Room 154-0455 Ground may verify the method of payment and reserves the right to not accept any Pittsburgh, PA 15250-7741 “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which Phone: 412.234.5494 such verification cannot be established. F. FedEx may consider payment type in determining pricing and discounts, and reserves (By U.S. Postal Service) the right to adjust discounts based on payment type. FedEx ERS G. The sender’s shipment may be delayed if FedEx Ground determines that it is billed P.O. Box 371741 to a FedEx account number that is not in good credit standing. The service failure Pittsburgh, PA 15250-7741 money-back guarantee will not apply (see the Money-Back Guarantee Policy section M. If you are interested in or have questions regarding any of our invoicing or payment for details and limitations). methods, contact your FedEx account executive or call FedEx Revenue Services at H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges 1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application Manage for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account My Account at fedex.com. number; they may not be paid by cash, check or credit card. N. Billing Special Handling Fees. A special handling fee will be applied in the I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX following situations: GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number returns shipments, please see Return Options. appears in the EDI transmission of shipping information. J. A special handling fee will be applied for any check or electronic funds transfer (EFT) a. For “Bill Sender” transactions, if the account number on the shipping bar code that is dishonored due to insufficient funds on deposit or incorrect or insufficient is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to signature of the drawer. determine the correct number from FedEx Ground records, all charges and fees, K. You must furnish with your payment the invoice numbers to which your payment plus the special handling fee, will be billed to the sender, and any appropriate applies. Payment should be sent using your remittance advice to one of the following: earned discount will apply. If the correct account number cannot be determined (By FedEx Envelope) from FedEx Ground records, all charges and fees plus the special handling FedEx Lockbox 360353 fee will be billed to the sender, and no discount will be allowed. Room 154-0455 b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or 500 Ross Street recipient account number in the electronic data interchange (EDI) transmission Pittsburgh, PA 15262 is incomplete, inaccurate, invalid or deleted, all charges and fees, plus (By U.S. Postal Service) the special handling fee, will be billed to the sender. If FedEx Ground can Any customer not using electronic data interchange (EDI) or FedEx Billing Online determine the sender’s correct account number from FedEx Ground records, whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, it will be used for billing, and any appropriate earned discount will apply. If PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: billed to sender and sender’s correct account number cannot be determined FedEx from FedEx Ground records, no discount will be allowed. P.O. Box 371461 c. The fee for an incomplete, inaccurate, invalid or deleted account number will Pittsburgh, PA 15250-7461 be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all Any customer not using EDI or FedEx Billing Online whose billing address is in requests to change a billing from the party billed or the bill-to party shown AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should on the shipping transmission. If there are multiple requests, the fee may be mail payment and remittance detail to: applied for each invoice line item, which is rebilled. Requests for rebilling will FedEx be accepted up to 180 days from the invoice date, not counting the invoice date. P.O. Box 94515 Requests for rebilling of transportation charges must be received via one of Palatine, IL 60094-4515 the approved channels:

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a. Submit your request through the Non-Pay option with Electronic Data Q. The sender is responsible for all reasonable costs incurred by FedEx Ground in Interchange (EDI) if you are a registered user; or attempting to obtain payment on any transaction. Such costs include, but are not b. Use our internet application FedEx Billing Online at fedex.com if you are limited to, attorneys’ fees, collection agency fees, and interest and court costs. a registered user; or R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights c. Submit your request via fedex.com/us/customersupport/email/express_ to collect, any and all charges due and payable to us. ground.html (select Billing/Invoicing as the category). Your request for a S. Missing or Invalid Account Number. An account number is invalid if it is not the rebill of transportation charges must include the current invoice number, correct account number for the bill-to party, or it is the account number for a recipient the FedEx tracking number, amount and the new FedEx account number or third party who fails to pay the shipping charges. An additional charge will be that you want to rebill; or assessed for each missing or invalid account number. d. Submit the request via our automated interactive voice response system at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill Claims of transportation charges must include your FedEx account number, if any, A. Filing of Claims: the current invoice number, the FedEx tracking number and the new FedEx 1. All claims in connection with request for FedEx Ground C.O.D. service and account number that you want to rebill. all claims for loss of or damage to property tendered to FedEx Ground for O. Invoice Adjustments/Overcharges: transportation in interstate or intrastate commerce (U.S.) must be filed in 1. FedEx Ground reserves the right to audit shipments to verify service selection, writing; must include or refer to the Customer Shipping Record, if applicable, shipment weight and dimensions. Package shape and dimensions may change tracking ID, and date or other facts sufficient to identify the package involved; during transit, which can affect the package’s dimensional weight and surcharge and must be accompanied by documents that prove the value of the property eligibility. If the service selected, weight entered or dimensions entered and/or extent of the loss or damage. are incorrect or change during transit, FedEx Ground may make appropriate Documentation Requirements. Such documents may include original adjustments to the shipment charges at any time. purchase invoices, estimates or invoices for repair (repairs are not authorized 2. Default Billing. Senders are responsible for entry of accurate shipment under this provision and should not be made until FedEx Ground has inspected information in any electronic shipping device. Because the number of packages the damaged package or expressly waived its right to inspect the damaged and weight per package are critical to our ability to correctly invoice, any package), expense statements, appraisal, final confirmation screen if online omission or incorrect entry or unavailable information will result in a billing order with proof of purchase, or other certified documents; must assert our based on our estimate of the number of packages transported and either liability for the alleged loss or damage; and must make claim for the payment the standard dimensional factor at the time of billing or a standard “default” of a specified or determinable amount of money. A request for proof of delivery weight-per-package estimate determined at our sole discretion. does not constitute the filing of a claim. 3. You may request an invoice adjustment for reasons not related to a service Notification. In the case of a claim for concealed loss or damage that is not failure in the following ways: discovered at the time of delivery, the sender or recipient must notify FedEx a. Use our internet application FedEx Billing Online at fedex.com if you are a Ground as promptly as possible after the discovery of the damage, and in any registered user; or event no later than 60 days after the date of delivery. Notification should be b. Submit your request through the invoice adjustment feature at fedex.com; or made by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”) and the claimant c. Submit the request via fedex.com/us/customersupport/email/express_ shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, ground.html (select Billing/Invoicing as the category). All adjustment the call center agent will provide a confirmation number. This number should be requests must state the reason an adjustment or refund is warranted and recorded on the claim form along with the original tracking ID where indicated. must provide the following: the FedEx account number (if any); the FedEx Notification does not constitute filing of a claim as required in section C below. tracking number; and the date of shipment; or Except as provided in the paragraph above, receipt of the shipment by the d. Submit the request via our telephone invoice adjustment system at recipient without written notice of damage on the delivery record is prima facie 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your evidence that the shipment was delivered in good condition. As a condition to request via the telephone invoice adjustment system, the request must FedEx Ground considering a claim, all the original shipping cartons, packing (inner state the reason an adjustment or refund is warranted and must provide and outer) and contents must be made available for FedEx Ground inspections. the following: the FedEx account number (if any); the FedEx tracking number; Package and contents must be retained by the claimant until the claim is resolved. and the date of shipment. 2. You can file a claim in the following ways: A partial payment against an invoice is not considered a request for invoice a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground adjustment or notice of a refund request. C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and 4. Requests for invoice adjustment due to an overcharge must be received within U.S.-inbound shipments from Canada. 180 days after the date of shipment. For adjustments due to a service failure, b. Send written claims, including the completed claim form and supporting see the Money-Back Guarantee Policy section. documentation, via the U.S. Postal Service or fax to: If you choose to send the invoice adjustment request separately from the FedEx Cargo Claims Department remittance statement, please send to: P.O. Box 256 FedEx Pittsburgh, PA 15230 Revenue Services Fax: 1.877.229.4766 3965 Airways Blvd., Module G If you fax your completed claim form and supporting documentation, FedEx Memphis, TN 38116 will send you a confirmation letter by return fax. For additional information or assistance regarding billing issues, please contact c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to a FedEx account executive. obtain a case number for your claim, then complete a print copy of the claim 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed form. You may have to submit supporting documentation using FedEx Claims when your FedEx account is, or has been in the past, more than 60 days past due. Online or the mailing address or fax number listed above. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as apply any overcharge amounts or other overpayments it agrees are owed to you “$100 more or less.” FedEx Ground is not obligated to act on any claim until all against the oldest invoices. transportation charges are paid. The claim amount may not be deducted from P. Additional Taxes. If a federal value-added, consumption or similar tax is applicable these charges or any outstanding balance. to your shipment, FedEx Ground reserves the right to add that amount to your 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery shipment charges. records or other documents, inspection reports issued by FedEx Ground inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements.

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5. FedEx Ground shipment-status information is not intended or permitted to be the shipper must hold the damaged property until FedEx Ground has completed used by the shipper to file claims. (See Shipment-Status Information in the Proof the processing of the shipper’s claim. FedEx Ground shall not be liable for any of Delivery section.) special, incidental or consequential damages. 6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground THE DENIAL OF A CLAIM. and damage or loss is subsequently discovered by the recipient, inspection may 7. FedEx Ground reserves the option to pick up salvage on damaged claims when be made by FedEx Ground as promptly as practicable after receipt of request the claim is paid in full. from the recipient or shipper. The shipper or recipient must notify FedEx Ground B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper as promptly as possible after discovery of the damage, and in any event no claim filed in the manner and form described in these regulations and accompanied by later than 60 days after the date of delivery. FedEx Ground reserves the right the documents described, acknowledge the receipt of such claim in writing within 30 to inspect a damaged shipment on customer premises as well as the right to days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or retrieve the damaged shipment for inspection at a local FedEx facility. All of the declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will original shipping cartons, packing and contents must be available for our inspection create either in writing or electronically a separate file for each claim received, assign and retained until the claim is concluded. Inspection will include examination each claim a successive claim file number, and note the claim number assigned on all of the damaged property, the shipping container and its packing, and any other documents filed in support of the claim and all records and correspondence relating to action necessary to establish all the facts. If a shortage is involved, the inspector the claim, including the written acknowledgment of receipt and, if in its possession, the will compare the contents of package with the invoice, weigh the shipping pickup and delivery records covering the package involved. FedEx Ground will record the container and contents, or conduct any other type of investigation necessary to date a claim is received on the face of the claim document. The date of receipt will also establish that a loss has occurred. In either case, the inspection will be limited be noted on our written acknowledgment of receipt. to a factual report. The shipper and recipient must cooperate with FedEx Ground C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground to assist in the inspection. A written record of our findings will be made and a C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx copy given to the shipper for claim support upon request. Any inspection report Ground within nine months from the date of delivery, or, in the event that FedEx Ground issued will be incorporated into the claim file. failed to make delivery, within nine months after the package was tendered to FedEx The terms and conditions of the FedEx Ground Tariff applicable to the original Ground for shipment. Suits against FedEx Ground must be instituted within two years shipment (including, but not limited to, any declared value or limitation of liability) and one day from the date FedEx Ground gives written notice that FedEx Ground has will govern the disposition of all claims in connection with said shipment, including disallowed any part of the claim specified in the notice. If claims are not filed or suits any claim relative to the retrieval, inspection, call tag or return of said shipment. are not instituted in accordance with the foregoing provisions, FedEx Ground will not be 3. In the event FedEx Ground does not make an inspection, the recipient must make liable and such claims will not be paid. A Claim Reporting Form can be requested from a the inspection and record all information pertinent to the cause. The recipient’s FedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”). inspection, in such case, may be considered as the FedEx Ground inspection and D. Investigation of Claims: will not jeopardize any recovery due the shipper based on the facts contained in 1. Each claim must be supported by the original Customer Shipping Record (if the report. applicable), evidence that applicable transportation charges have been paid, G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities and documents that prove the value of the property, and/or extent of the loss within 48 hours after being spotted with 225 or more packages per trailer. The shipper or damage. Such documents may include original purchase invoices, estimates agrees not to file claims on any package shortages for spotted trailers. Upon written or invoices for repair, expense statements, appraisals, or other certified request from the shipper, FedEx Ground agrees to notify the shipper of any package documents. The documents must be verifiable to our satisfaction. Where the shortages within 120 hours after the shipper’s packages are transmitted to FedEx property involved in a claim has not been invoiced to the recipient, or where an Ground. Notification to the shipper shall include date of pickup and the number of invoice does not show price or value, or where the property involved has not packages short of the total provided by the shipper on a computer-generated manifest. been sold, or where the property has been transferred at bookkeeping values The shipper agrees not to file claims in connection with any package shortages reported only, FedEx Ground will, before voluntarily paying a claim thereon, require the by FedEx Ground to the shipper. claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. Collect on Delivery (C.O.D.) Service 2. When a claim for loss of an entire package or an entire shipment cannot otherwise A. FedEx Ground C.O.D. Service: be authenticated upon investigation, FedEx Ground will obtain from the recipient 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. of the shipment involved a certified statement in writing that the property for and from the U.S. to Canada (E.C.O.D. remittance is only available for packages which the claim is filed has not been received from any other source. within the U.S.). To request FedEx Ground C.O.D. service, the shipper must 3. In the event that the shipper and the recipient have refused a package, the prepare and attach to each C.O.D. package a C.O.D. label showing the amount property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a to be collected and a C.O.D. barcode label to designate the type of collection. claim for an abandoned package. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or WITH, DECLARED VALUE. If the shipper does not also declare the value of the damage to the property transported, either pay actual or declared value for the property, package, our liability for loss or damage shall be limited to the loss or damage whichever is lower; or decline, or make a firm compromise settlement offer in writing to actually sustained by the shipper or $100, whichever is lower (see the Declared the sender (unless special arrangements have been made) within 120 days after receipt Value and Limits of Liability section for details). of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 2. FedEx Ground will collect for each C.O.D. package the amount shown on the days after the receipt thereof, FedEx Ground will advise in writing of the status of the C.O.D. label attached to the package, not to exceed $25,000 per package. If claim and the reason for the delay in making final disposition. Acceptance of payment collection cannot be made, FedEx Ground will return the C.O.D. package to the of a claim shall extinguish any right to recover in connection with that shipment. shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package F. Damaged Property: to designate the type of collection: 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx A “Regular” C.O.D. barcode label is used when the shipper does not designate Ground in the course of transportation and discovered by FedEx Ground prior the type of payment to be collected. FedEx Ground will accept money orders or to delivery, FedEx Ground will either (1) return the damaged property to the checks (including cashier’s checks, official checks, certified checks, company shipper or (2) remove any damaged property and ship the balance of undamaged checks and personal checks) as payment. Cash is not an acceptable form of merchandise. If determined to be liable and if damaged property is returned payment if the “Regular” C.O.D. barcode label is used. to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates or declared value of the property, whichever is lower, and title of the property a money order, cashier’s check, official check or certified check to be collected. shall thereupon pass to FedEx Ground. If the shipper makes such a request,

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(Collect on Delivery [C.O.D.] Service, cont.)

A “Currency” C.O.D. barcode label is used when the shipper designates only 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground currency to be collected. FedEx Ground will not accept currency in excess of $750 but thereafter is dishonored and returned to our bank as non-negotiable, the risk in payment for the C.O.D. amount associated with any one package delivered in of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx the U.S. Additional per-package charges for “Currency” C.O.D.-labeled packages Ground for the face amount of such check and any bank charges associated with delivered in the U.S. will apply. The additional per-package charges for “Currency” the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada. FedEx Ground to reduce subsequent electronic funds remittances by a like amount, 3. The original transportation of packages, collection of the payment and delivery provided that such returned check is promptly forwarded to the shipper by FedEx of the payment instrument or remittance of the payment are considered a single Ground to the shipper’s address. In the event that E.C.O.D. remittances have not shipment and the terms and conditions in the Declared Value and Limits of been sufficient to allow FedEx Ground to recover check amounts and associated Liability section are applicable to the entirety of a C.O.D. shipment. NSF charges within 30 days, the shipper agrees to permit FedEx Ground to 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, electronically deduct these fees from the shipper’s named financial institution. failure to collect the C.O.D. amount, failure to collect the specified form of FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. payment, collection of an instrument in the wrong amount, or failure or delay 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank in delivering the payment instrument is limited to the declared value, subject account before the bank’s close of business on the first business day following in every event to the maximum declared-value limits and other limitations the delivery date. referenced above and in the Declared Value and Limits of Liability section. 7. If a bank does not allow a third-party endorsement of money orders or cashier’s 5. All checks (including cashier’s checks, official checks and certified checks) and checks, the money order or cashier’s check will be mailed back to the shipper, money orders tendered in payment of C.O.D. packages will be accepted by FedEx and the amount initially transferred electronically will be deducted from the Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances and forgery, and FedEx Ground shall not be liable upon any such instrument. have not been sufficient to allow FedEx Ground to recover the amount initially 6. An additional charge will be assessed for each request for C.O.D. service to be transferred from subsequent E.C.O.D. remittances within 30 days, the shipper performed, whether or not FedEx Ground is able to collect as requested. If the agrees to permit FedEx Ground to electronically deduct the amounts initially recipient cannot be located or fails or refuses to pay the C.O.D. amount via the transferred from the shipper’s named financial institution. Shipper agrees to requested instrument, the shipment will be returned to the shipper, and no refund permit FedEx Ground to also reduce the next electronic funds transfer for the or credit of either the transportation charges or the C.O.D. charges will be given. shipping charges included in the money order or cashier’s check. 7. Shipper represents and warrants it has legal right, interest, or appropriate 8. On or before the end of each business day during participation in the E.C.O.D. legal title, to the C.O.D. funds subject to be collected and is authorized by the program and thereafter so long as any funds belonging to the shipper remain appropriate parties to receive such funds. in the possession or control of FedEx Ground, FedEx Ground will transmit the 8. Performance of the C.O.D. service will not constitute FedEx Ground as the details of all deposits at the shipper’s designated bank and/or FedEx Ground’s shipper’s agent for any purpose, including, but not limited to, completion of the bank and/or checks returned for insufficient funds to the shipper. Such reporting sale of the goods by the shipper to the recipient. shall be provided to the shipper by either facsimile transmission or email as 9. FedEx Ground C.O.D. shipments are not eligible for Hold at Location. selected by the shipper during the enrollment process. 10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx in Canada, including additional limitations on the maximum C.O.D. amount. Ground by the shipper, an additional weekly service charge will be assessed for Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for the E.C.O.D. service. more information. 10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D. B. Collect on Delivery Remittance: enrollment without notice. 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the shipper within 10 business days from date of collection. The C.O.D. amount Credit Terms will be collected and remitted in the currency of the destination country. Our sole A. FedEx Ground does not provide individual consumer credit privileges. obligation shall be to timely remit the C.O.D. collection through the U.S. Postal B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx Service, and FedEx Ground shall not otherwise be liable for any loss or delay Ground, are creditworthy. caused by the remittance of the C.O.D. collection. C. As a condition of extending credit privileges, FedEx Ground reserves the right to C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of require business customers to provide current financial information, agree to bank draft FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) arrangements for payment on account, provide a security deposit or provide a bank letter If the shipper is approved by FedEx Ground for enrollment, the following shall apply: of credit. 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic 1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the charges as estimated by FedEx Ground, payments are required within 15 days of FedEx Ground Bank account as described below. Shipper must choose either the invoice date. The deposit amount is subject to change to reflect revised estimates 24- or 48-hour transfer option at time of enrollment. of the shipper’s charges. 2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will endorsed by FedEx Ground in substantially the following language and deposited additional charges be rendered for their services. Net balances will be refunded into our terminal bank accounts (“FedEx Ground Bank”): at the request of the shipper. FOR DEPOSIT ONLY D. When credit privileges are extended, FedEx reserves the right to establish and FEDEX GROUND enforce a credit limit on your account. At our sole discretion, we may review and amend AS AGENT FOR THE WITHIN NAMED PAYEE a credit limit on your account. LACK OF ENDORSEMENT GUARANTEED E. The invoice date begins the credit term cycle, and payment is due within 15 days from 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the the invoice date. Failure to keep your FedEx account current will result in “termination” bank’s close of business on the first business day following the delivery date. of your ground service. Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE shipper’s bank as shown on a voided check supplied to FedEx Ground during the PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY enrollment process. IN SUCH CIRCUMSTANCES. 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or G. The shipper, and any other party who is liable for payment, is responsible for all routing instructions required for EFT. Once notice is received by the FedEx Ground reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment C.O.D. department, changes to EFT instructions may take up to 10 business days for services rendered by FedEx Ground. Such costs include, but are not limited to, to take effect. attorneys’ fees, collection agency fees, interest and court costs.

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(Credit Terms, cont.)

H. Credit privileges will not be restored until you have paid all past-due balances in full F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO collect such balances. FedEx Ground may require you to secure the account with a form PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS of payment as a prerequisite to credit restoration. FedEx Ground may decline to restore REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. credit privileges even if all costs, fees and expenses are paid. G. See the Liabilities Not Assumed section for other limitations and exclusions on I. Customers requesting the reinstatement of their FedEx Ground service must contact our liability. the Recovery Collections department at 1.800.506.7580. H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise J. At our sole discretion, FedEx Ground may apply payments made on your account to undertakes the transportation, delivery or release of a package by FedEx Ground, any unpaid invoice issued on your account. whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in this tariff or otherwise available Declared Value and Limits of Liability to FedEx Ground as if such provision were expressly for its benefit. (Not Insurance Coverage) A. FedEx Ground liability with regard to any package is limited to the sum of $100 Delivery Signature Options unless a higher value is declared at time of tender and a greater charge paid as provided FedEx offers Delivery Signature Options for shippers. Not available for all shipments or in the FedEx Service Guide. to all destinations. B. The declared value of any package represents our maximum liability in connection A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: with a package, including, but not limited to, any loss, damage, delay, misdelivery, 1. From someone at the delivery address; or nondelivery, misinformation, any failure to provide information, or misdelivery of 2. From a neighbor, building manager or other person at a neighboring address; or information. Exposure to and risk of any loss in excess of the declared value is either 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other assumed by the shipper or transferred by the shipper to an insurance carrier through the FedEx-approved means to authorize release of the package without anyone present. purchase of an insurance policy. The shipper should contact an insurance agent or broker If delivery cannot be completed in these ways, FedEx will reattempt delivery. if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE B. Direct Signature Required. FedEx will obtain a signature from someone at the COVERAGE OF ANY KIND. delivery address. If no one is at the address, FedEx will reattempt delivery. C. In cases where the shipper declares or agrees in writing that the property being C. Adult Signature Required. FedEx will obtain a signature from someone at least shipped is released to a value exceeding $100 per package or article not enclosed in a 21 years old (19 years old for deliveries to Canada) at the delivery address (government- package, an additional charge for each $100 or fraction thereof of total valuation will be issued photo identification required). If no eligible recipient is at the address, FedEx will assessed to which the base rate applies, up to a maximum declared value of $50,000 reattempt delivery. per package. D. Shipments to residential addresses may be released without obtaining a signature. D. Packages containing all or part of the following items are limited to a maximum If you require a signature for a residential shipment, select one of the Delivery declared value of $1,000: Signature Options. 1. Artwork, including any work created or developed by the application of skill, E. FedEx International Ground. For FedEx International Ground shipments from taste or creative talent for sale, display or collection. This includes, but is not the U.S. to residential addresses in Canada, FedEx may release the package without limited to, items (and their parts) such as paintings, drawings, vases, tapestries, a signature. For FedEx International Ground shipments from the U.S. to nonresidential limited-edition prints, fine art, statuary, sculpture and collector’s items. addresses in Canada, FedEx will attempt to obtain a signature. 2. Film, photographic images (including photographic negatives), photographic F. Indirect Signature Required is not available for shipments to nonresidential addresses. chromes and photographic slides. G. FedEx Ground may accept requests for address corrections from a shipper or a 3. Any commodity that by its inherent nature is particularly susceptible to damage recipient for shipments involving the Direct Signature Required or Indirect Signature or the market value of which is particularly variable or difficult to ascertain. Required options, alcohol shipments, and shipments where no signature is required. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and H. FedEx will assess the delivery signature charge if the shipper requests the Delivery whose history, age or rarity contributes to its value. These items include, but are Signature Option, even if a signature is not obtained, the option requested is not not limited to, furniture, tableware and glassware. available or FedEx is unable to provide a copy of the signature obtained at delivery. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, Delivery, and Proof of Delivery sections. crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens. Dimensional Weight (Volumetric Weight) 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, Transportation charges may be assessed based on dimensional weight, which is a mount gems or stones (precious or semiprecious), industrial diamonds, and volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. jewelry made of precious metal. If the dimensional weight exceeds the actual weight, charges based on the dimensional 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. weight will be assessed. Customers who fail to apply the dimensional-weight calculation 10. Precious metals, including, but not limited to, gold and silver bullion or dust, to a package may be assessed dimensional-weight charges from FedEx. See the precipitates or platinum (except as an integral part of electronic machinery). Dimensional Weight description in the Fees and Other Shipping Information section 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, of the FedEx Service Guide for additional details. food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding FedEx Home Delivery those that require a code for activation), bond coupons, and bearer bonds. A. A package is defined as a FedEx Home Delivery package if its bar code includes one 12. Guitars and other musical instruments that are more than 20 years old, and of the designated FedEx Home Delivery service codes. customized or personalized musical instruments. B. Service days for FedEx Home Delivery packages are defined as Tuesday through 13. Packages returned through the FedEx Ground Package Returns Program (PRP). Saturday for normal deliveries. Saturday is not a service day for all areas. Contact a See the Return Options section. FedEx account executive for additional information. 14. Scale models (including, but not limited to, architectural models and dollhouses) C. FedEx Home Delivery shippers must transmit an electronic manifest that contains and prototypes. all package information directly to FedEx Ground in an approved electronic format. The E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED electronic transmission must include package weight, destination ZIP code, and recipient IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE name and address. The package label must meet FedEx Home Delivery specifications, OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED including the “H” on the bar-code label. MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX D. FedEx Home Delivery packages may not weigh more than 70 lbs. FedEx Home SERVICE GUIDE AS TO SUCH PACKAGE. Delivery packages may not contain hazardous materials, except for materials classified

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(FedEx Home Delivery, cont.) as “Other Restricted Materials — Domestic” (ORM-D) or Limited Quantity, and may not B. FedEx Ground does not accept hazardous waste. This includes, but is not limited to, be shipped under the FedEx Ground COLLECT service program. used hypodermic needles or syringes transported for sterilization, recycling, disposal E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground or for any other purpose, or other medical waste. FedEx Ground also does not accept C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). hazardous substances in reportable quantities. F. All FedEx Home Delivery packages will be considered residential, even if the packages C. FedEx Ground does not accept infectious or non-infectious human or animal are addressed to a business, and will be subject to the FedEx Home Delivery residential cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived surcharge as published in the FedEx Service Guide in effect at the time of shipment. from human or animal blood whether in liquid or solid form; biohazards; regulated G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery or non-regulated diagnostic cultures, specimens or samples, whether infectious or Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back non-infectious; used health care products as defined in Title 49 of the Code of Federal Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. D. FedEx Ground does not accept inhalation hazards. H. Any package shipped as a FedEx Home Delivery package that fails to comply with E. Hazardous materials, except ORM-D and Limited Quantity materials, cannot be banded, the terms and conditions of this service may be refused by FedEx Ground, or if initially strapped or taped to form a bundle. Packaging restrictions and service restrictions accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx terms and conditions of FedEx Home Delivery may also result in additional charges upon Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not written notice to the shipper. accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance- oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single Firearms packaging. Hazardous materials may not be shipped in any FedEx packaging. A. FedEx Ground will transport and deliver firearms (excluding handguns) as defined by the F. Hazardous material shipments, including shipments containing ORM-D materials, United States Gun Control Act of 1968, between areas served in the U.S., but only between: Limited Quantity materials or dry ice, are not accepted at FedEx Express Drop Box 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; locations, FedEx Office Print and Ship Center locations, FedEx Ship Center locations, law enforcement agencies of the U.S. or any department or agency thereof; and FedEx Express station or ramp locations, FedEx Authorized ShipCenter locations, FedEx law enforcement agencies of any state or any department, agency or political OnSite locations, and unstaffed FedEx locations. subdivisions thereof; or G. Batteries, including lithium batteries, may be regulated when shipped for highway 2. Where not prohibited by local, state and federal law, from individuals to licensed transport. Shippers should refer to the most current U.S. Department of Transportation importers, licensed manufacturers or licensed dealers (and return of same). regulations to ensure compliance with marking, labeling and packaging requirements as B. If your shipment contains firearms, select the Direct Signature Required or Adult they pertain to the transportation of batteries. Additional restrictions may apply to the Signature Required Delivery Signature Option, depending on the requirements of your transportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii. shipment. See the Delivery Signature Options section for details. Firearms shipments For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Ground does are not eligible for signature release, driver release or indirect delivery. not accept damaged batteries or defective batteries that pose a safety risk. C. FedEx Ground cannot ship or deliver firearms C.O.D. Firearms shipments are not H. Packages containing hazardous materials are not eligible for FedEx Ground return eligible to be held at Hold at Location facilities. options, except for packages shipped by preapproved shippers using the FedEx Ground D. Upon presenting the package for shipment, the person tendering the shipment to Package Returns Program. FedEx Ground is required to notify FedEx Ground that the package contains a firearm. I. All damaged or leaking hazardous material packages may be properly repackaged, The outside of the package must not be marked, labeled or otherwise identify that the prepared in accordance with applicable DOT regulations and returned to the shipper. package contains a firearm. The undamaged portion of a damaged hazardous materials shipment will be returned to E. The shipper and recipient must be of legal age as identified by applicable law. the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the F. The shipper and recipient are required to comply with all applicable government returned shipment, or if the shipment cannot be returned to the shipper, as determined regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for Tobacco, Firearms and Explosives can provide assistance. all costs and fees of any type connected with the legal disposal of the shipment and all G. FedEx Ground will transport small-arms ammunition when packed and labeled in costs and fees of any type connected with cleanup of any spill or leakage. compliance with local, state and federal law, and the Hazardous Materials section of J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages this Service Guide. Ammunition is an explosive and must be shipped separately as not properly prepared in accordance with DOT regulations and FedEx Ground requirements. hazardous materials. You agree not to ship loaded firearms or firearms with ammunition K. Hazardous material packages found in the FedEx Ground system not properly in the same package. prepared in accordance with DOT regulations and FedEx Ground requirements will be H. FedEx Ground will not accept for transport handguns, assembled or disassembled. held for customer pickup. If the shipper refuses to pick up or make other arrangements for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for Fuel Surcharge all costs and fees of any type connected with the legal disposal of the shipment. The FedEx reserves the right to assess fuel and other surcharges on shipments without shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses notice. The amount and duration of any such surcharges will be determined at our sole FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, Materials shipping requirements. as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. L. In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to segregate hazardous materials in accordance with regulations. Hazardous Materials M. The shipper may be held accountable for all costs associated with any damaged Packages containing hazardous materials, including materials classified as “Other or leaking hazardous material package that is not properly prepared in accordance with Regulated Materials – Domestic” (ORM-D) or Limited Quantity, cannot be shipped via all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup FedEx international services, or to, from or within Hawaii or Alaska (consumer-commodity and disposal. ORM-D and Limited Quantity can be shipped to Canada if properly labeled). Hazardous N. Materials classified as ORM-D or Limited Quantity are the only hazardous materials material shippers must be properly qualified through a FedEx sales representative that can be shipped via FedEx Home Delivery. before tendering hazardous material packages via FedEx Ground. O. Packages containing hazardous materials are not eligible for signature release, driver A. All packages containing hazardous materials must be properly classified, described, release or indirect delivery. packaged, marked, labeled and in proper condition for transportation according to P. Charge for Handling Hazardous Materials. In addition to the other rates and charges applicable regulations and FedEx Ground requirements. FedEx Ground accepts only named in this tariff, a charge will be assessed on each package of hazardous materials. certain hazardous materials as listed in the current version of the FedEx Ground Q. The shipper is required to transmit hazardous material shipping information using a Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software the Resources page) and incorporated herein by reference. Contact a FedEx account application, a FedEx Compatible Solutions Program application or a custom solution that executive, see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and has the ability to transmit hazardous material shipping information electronically. say “hazardous materials” for more information. 171 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E FedEx Ground Tariff

Inspection of Shipments and Identification Requirement 16. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. FedEx Ground reserves the right, but is not required, to open and inspect any package 17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tendered to it for transport. We may, at our sole discretion, require the shipper to provide tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for their government-issued photo identification prior to tendering a package to FedEx. specimens, and glass containers such as those used in laboratory test environments. Liabilities Not Assumed 18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE billing instructions on shipping documentation. DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR 19. Our failure to notify you of any delay, loss or damage in connection with your SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. shipment or any inaccuracy in such notice. In no event shall FedEx Ground, including, without limitation, agents, contractors, 20. Performance of any services will not constitute FedEx Ground as the shipper’s employees and affiliates, be liable for any special, incidental or consequential damages, or anyone’s agent for any purpose. including, without limitation, loss of profits or income, whether or not FedEx Ground had 21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases knowledge that such damages might be incurred. or other items when not enclosed in outer packaging, or other general shipping FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of containers caused by adhesive labels, soiling or marking incidental to transportation. any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, 22. Any package where FedEx Ground package scan records do not reflect misinformation or failure to provide information caused by or resulting in whole or in acceptance of the package by FedEx Ground from the shipper. part from: 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing 1. The act, default or omission of any person or entity, other than FedEx, including system, internet shipping device or any other electronic shipping method used those of any local, state or federal government agencies. to ship a package, when the shipment is not tendered to FedEx. If you fail to 2. The nature of the shipment, including any defect, characteristic or inherent vice do so and seek a refund, credit or invoice adjustment, you must comply with of the shipment. the notice provisions in Invoice Adjustments/Overcharges in the Billing section. 3. The shipper’s violation of any of the terms and conditions contained in this tariff, FedEx is not liable for any refund, credit or adjustment unless you comply with as amended from time to time, including, but not limited to, the improper and those notice provisions. insufficient packing, securing, marking and labeling of shipments, or use of an 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. account number not in good credit standing. 25. The shipment of any alcoholic beverages or firearms if you fail to comply with 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, the applicable terms and conditions. including, but not limited to, acts of terrorism, public authorities acting with 26. Damage to computers, or any components thereof, or any electronic equipment actual or apparent authority, authority of law, local disputes, civil commotions, when shipped in any packaging other than: hazards incident to a state of war, local, national or international weather a. The manufacturer’s original packaging, which is undamaged and has retained conditions (as determined solely by FedEx Ground), local, national or international a good, rigid condition. disruptions in ground transportation networks (as determined solely by FedEx b. Packaging that is in accordance with the FedEx packaging guidelines available Ground), strikes or anticipated strikes (of any entity, including, but not limited online at fedex.com/packaging. to, other carriers, vendors or suppliers), labor disruptions or shortages caused c. FedEx laptop packaging, for shipments of laptop computers. by pandemic conditions or other public health event or circumstances, natural d. FedEx small electronic device packaging, for shipments of cell phones, disasters (earthquakes, floods and hurricanes are examples of natural disasters), handheld computers, MP3 players and similar items. conditions that present a danger to FedEx Ground personnel, and disruption or e. FedEx tablet packaging, for shipments of tablet computers. failure of communication and information systems (including, but not limited to, 27. Our provision of packaging, advice, assistance or guidance on the appropriate FedEx Ground systems). packaging of shipments unless such advice, assistance or guidance has been 5. Damage or loss of articles packaged and sealed by the sender or by person(s) approved in writing by FedEx Packaging Design and Development and the writing acting at the sender’s direction, provided the seal is unbroken at the time of expressly accepts liability in the event of a damaged shipment. delivery, the package retains its basic integrity, and the recipient accepts the 28. FedEx Ground does not provide protective services for transportation of perishable shipment without noting the damage on the delivery record. commodities or of commodities requiring protection from heat or cold. Such 6. Erasure of data from or the loss or irretrievability of data stored on magnetic commodities will be accepted for transportation solely at the shipper’s risk for tapes, files or other storage media, or erasure or damage of photographic images loss of value or damage occasioned by exposure to heat or cold. The shipper or soundtracks from exposed film. agrees to not file damage claims for perishable items. 7. The loss of any personal or financial information including, but not limited to, 29. FedEx will not be liable for the failure to provide any services or service options social security numbers, dates of birth, driver’s license numbers, credit card where our records do not reflect that the services or service options were numbers and financial account information. selected by the shipper. 8. Our inability to provide a copy of the delivery record or a copy of the signature 30. Our compliance or noncompliance with verbal or written delivery instructions from the obtained at delivery. sender, recipient or persons claiming to represent the shipper or recipient, including 9. Failing to meet our delivery commitment for any shipments with an incomplete requests made by the recipient for delivery options using FedEx Delivery Manager. or incorrect address. (See the Undeliverable Shipments section.) 31. Our compliance or noncompliance with any request to intercept a shipment in 10. Failing to deliver or not attempting to deliver a package on the scheduled transit, or to prevent delivery. delivery day or time, if the shipper or recipient requested a later delivery or 32. The failure to properly designate a delivery address as a Residential Delivery or informed FedEx that the recipient location is closed or unavailable to accept Commercial Delivery, including delivery addresses that were processed through delivery on the originally scheduled delivery day or time. any address verification function or program. 11. Failing to obtain the signature option requested for shipments using FedEx 33. The shipper’s failure to provide accurate delivery address information. Delivery Signature Options. (See the Delivery Signature Options section.) 34. Any shipment containing a prohibited item. (See the Prohibited Items section.) 12. Shipments released without obtaining a signature at residential addresses. 35. Loss or damage to alcohol shipments unless an approved packaging type is used (See the Delivery Signature Options and Pickup and Delivery sections.) or FedEx Packaging Design and Development has preapproved your packaging 13. Shipments released without obtaining a signature at nonresidential addresses prior to shipment. See the Alcoholic Beverages section for further information. when release has been authorized by the shipper or recipient. (See the Delivery 36. Our inability or failure to complete a delivery, or a delay to any delivery, due to Signature Options section.) acts or omissions of customs or other regulatory agencies. 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end 37. Delays in delivery caused by adherence to FedEx policies regarding the payment up” markings), “fragile” labels or other special directions concerning packages. of duties and taxes or other charges. 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments.

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38. Our failure or inability to attempt to contact the sender or recipient concerning Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing Delivery Money-Back Guarantee for Convenient Delivery Options section below. documentation; payment of duties and taxes necessary to release a shipment; 3. FedEx Home Delivery Money-Back Guarantee for Convenient Delivery or an incomplete or incorrect customs broker’s address. Options. At our option, we will, upon request, either refund or credit your 39. Hazardous-materials shipments that the shipper did not properly declare, transportation charges, residential surcharge and the applicable convenient including proper documentation, markings, labels and packaging. FedEx Ground delivery option charge in the event of a service failure (which means if FedEx will not pay a claim on undeclared or hidden hazardous materials and the FedEx does not provide the FedEx Home Delivery convenient delivery option service Money-Back Guarantee does not apply. requested for the shipper’s package[s], as described below). 40. Your use of FedEx customer automation systems or software versions that a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx are no longer supported by FedEx, or your failure to update or upgrade FedEx Date Certain Home Delivery Money-Back Guarantee applies if the shipment is customer automation hardware or software as provided or directed by FedEx not delivered on the valid date requested. To be considered valid, the requested from time to time. date must be no earlier than the scheduled delivery as published on fedex. com; cannot be a Sunday, a Monday or a FedEx holiday; and must be within Limitations on Legal Actions 14 days from the pickup date. If the delivery date requested is invalid, the Any civil claim for overcharges must be brought within 18 months after the claim accrues. FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx nondelivery, misinformation, any failure to provide information, or misdelivery of Evening Home Delivery Money-Back Guarantee applies if the shipment is not information relating to the shipment, must be brought within two years and one day delivered between 5 and 8 p.m. on or before the scheduled delivery date as from the date FedEx Ground gives written notice that FedEx Ground has disallowed any published on fedex.com. part of the claim specified in the notice. c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx Any right you might have to damages, refunds, credits recovery of reliance interests, Appointment Home Delivery Money-Back Guarantee applies if the shipment disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable is not delivered within one hour before or after the time, and on the date, relief whatsoever against FedEx Ground under any cause of action arising from the requested by the recipient and agreed to by FedEx. transportation of any package pursuant to the FedEx Service Guide shall be extinguished B. Limitations. The following limitations apply: unless you first comply with all applicable notice periods and requirements in this tariff 1. A credit or refund under the money-back guarantee will be applied only against including, but not limited to, the periods and requirements for providing notice under charges for the shipment giving rise to the credit. the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground 2. At the sole discretion of FedEx, the money-back guarantee may not be honored understand that timely and complete compliance with such notice periods and when the request is made by, or the information utilized to determine the status requirements is a contractual condition precedent to your right to any relief whatsoever, of the package is determined by, a third party other than the payer of the charges. and you must plead compliance with those conditions precedent on the face of any 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx For shipments destined to Canada, the FedEx Money-Back Guarantee only Ground cannot be considered to have breached any obligation to you unless or until applies to transportation charges related to brokerage-inclusive service. FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for notice periods and requirements contained in this tariff. Finally, you and FedEx Ground delivery to remote rural areas, the money-back guarantee only applies to the agree that you will comply with applicable notice periods and requirements even if you portion of transportation provided directly by FedEx Ground. believe that such compliance will not result in relief from FedEx Ground or if you lack 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving knowledge regarding whether such compliance will result in relief from FedEx Ground. will be scheduled for delivery on that day if the recipient business is open, but You agree that you will not sue FedEx Ground as a class plaintiff or class representative, in any event, the delivery commitment will be extended to the next business day join as a class member, or participate as an adverse party in any way in a class-action for application of the money-back guarantee. lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to 6. Packages tendered for delivery on holidays that are business days for FedEx bring a lawsuit as an individual plaintiff. Ground (for example, Good Friday and Presidents Day) will be scheduled for To the extent that any court finds that state rather than federal law applies to any delivery on that day if the recipient business is open. However, if the recipient provision of this contract, the controlling law is the substantive law of the state in which business is known by FedEx Ground to be closed due to the holiday, the packages you tendered your shipment to FedEx Ground. will be scheduled for delivery on the next business day the recipient is open, but The performance of any services does not make FedEx Ground an agent of the the money-back guarantee will not apply. shipper or any third party for any purpose. 7. To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options, the shipper must have fulfilled the following conditions: Money-Back Guarantee Policy a. Prepare and attach to each package a 128 bar-code label showing the We offer a money-back guarantee for our services. This guarantee can be suspended, delivery option requested. The shipper must also provide FedEx Ground modified or revoked at our sole discretion without prior notice to you. with the required electronic information for the service level selected. A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in b. Convenient delivery options are offered at the shipment level. To qualify as the event of a service failure for the recovery of all or any portion of the FedEx charges a shipment, one or more packages must have the following: for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery – The same shipper number of charges for a service failure. There are no delivery commitments for shipments on – The same origin location which the money-back guarantee is suspended. – The same ship date 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, – The same recipient address either refund or credit your transportation charges in the event of a service failure – The same convenient delivery option selected (which means if FedEx does not deliver the shipper’s standard ground and 8. If a delivery later than the original scheduled delivery day or time is requested multiweight ground package[s] by the end of the scheduled delivery day as by the shipper or recipient before the first delivery attempt is made, the delivery published on fedex.com). commitment for application of the money-back guarantee policy will be adjusted 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon to account for the requested delivery date and/or time. request, either refund or credit your transportation charges and residential surcharge 9. If the shipper or recipient informed FedEx that the recipient location is closed on in the event of a service failure (which means if FedEx does not deliver the shipper’s a certain day or at a certain time, or unavailable to accept delivery, the delivery residential package[s] by the end of the scheduled delivery day as published on commitment for application of the money-back guarantee policy will be the next fedex.com). For shipments designated as FedEx Date Certain Home Delivery, FedEx business day.

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(Money-Back Guarantee Policy, cont.) C. Exceptions. FedEx will not be obligated to refund or credit your transportation Package Consolidators (Including FedEx Authorized charges, residential surcharge or convenient delivery option charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of ShipCenter Locations, and FedEx ShipSite Locations delivery and, if applicable, the name of the person who signed for the shipment, at Office Depot and OfficeMax) or service-exception information reflecting that the failure to deliver timely Package Consolidators are responsible for complying with all applicable requirements in resulted from circumstances described under the Liabilities Not Assumed section. this tariff including, but not limited to, customs and other legal requirements applicable 2. The service failure resulted, in whole or in part, from any of the circumstances to packages tendered for international transportation. described under the Liabilities Not Assumed section. If you tender packages to a Package Consolidator instead of to us directly, the 3. The shipper did not properly label the package in accordance with the FedEx following limitations apply: Service Guide, including, without limitation, affixing the correct business name A. Package Consolidators are not agents of FedEx, and we are not responsible for any and contact name (for FedEx Ground packages) or recipient name (for FedEx errors or omissions made by them. Home Delivery packages) and deliverable address (number, street, city, state, B. Package Consolidators may submit claims for refunds or credits for shipping charges and a five-digit ZIP code) and correctly placing the customer-specific FedEx under the money-back guarantee policy. Neither the person or entity tendering the Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home package to the Package Consolidator nor the recipient is eligible for refunds or credits Delivery packages, the shipper must print the letter “H” (Home) on the address under the money-back guarantee policy. label in accordance with the FedEx Home Delivery label specifications. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the 4. The shipper did not timely and accurately transmit all electronic package-level Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx data required, including, but not limited to, any electronic package-level data Authorized ShipCenter Agreement with FedEx. necessary for package sorting by FedEx Ground, to the extent required by the D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery but they are not required to. Package Consolidators set their own rates for reselling shipments, a valid telephone number for the recipient must be included in the FedEx services. data-entry information when the shipment is processed. E. Package Consolidators are not required to have the FedEx Ground Declared Value 5. The package was not picked up by a FedEx Ground driver at the shipper’s Shipment Form at their location. Dropoff customers should bring their own FedEx location or an alternate address location, at a FedEx Office Print and Ship Ground Declared Value Shipment Form to the Package Consolidator with declared Center, at a FedEx Ship Center, or at a FedEx Authorized ShipCenter prior to value dropoff packages. that location’s regular scheduled pickup time. If a package is accepted by FedEx F. FedEx Ground assumes no liability, other than to the Package Consolidator, for lost, Ground after a location’s regular scheduled pickup time, an additional transit day damaged or delayed shipments tendered to a Package Consolidator, as the Package may be added to the scheduled delivery date. Consolidator is the shipper of these packages. The Package Consolidator’s barcode must 6. The package was tendered for transportation on the Monday after Thanksgiving appear as the shipper’s bar code for all shipments paid for at a Package Consolidator. through Christmas Eve. Package Consolidators are independently owned and operated businesses. 7. The shipment contained special instructions, including, but not limited to, G. See the Package Consolidator representative for information regarding rates and FedEx Ground Call Tag service and FedEx Delivery Signature Options. services and the terms and conditions of carriage. Inquiries or claims regarding shipments 8. There was an unexpected large release of packages from your shipping location. tendered to a Package Consolidator must also be directed to the Package Consolidator. 9. A charge for additional handling or address correction applied; see Rates in the H. As directed by FedEx, Package Consolidators must require a government-issued FedEx Service Guide for details. photo ID to validate the identity of their customer and must keep a record of the name 10. FedEx received a request to redirect the shipment from a delivery address to a and address on the ID of their customer for each package. Hold at Location address. 11. The package was unauthorized (see the Package Restrictions [Size and Weight] Package Restrictions (Size and Weight) section). A. FedEx Ground will accept for transport packages that weigh up to the maximum 12. The shipment was undeliverable or returned. package weight published in the FedEx Service Guide in effect at the time of shipment D. Refund or Credit Requests. To qualify for a refund or credit due to a service and that measure up to 165 inches in combined length and girth. FedEx reserves failure, you must notify us of the service failure and request a refund or credit in compliance the right to assess additional handling, oversize package and unauthorized package with the conditions listed below. If you do not comply with these conditions, you are surcharges on any package whose dimensions are altered during transit, causing it to not entitled to receive a refund or credit and cannot recover compensation for a service meet the parameters for these charges. failure in any lawsuit. MEASUREMENT OF LENGTH AND GIRTH: 1. You may request a refund or credit due to a service failure in the following ways: a. Regular-Shaped Packages: The length and girth of a package is length plus a. Use our internet application FedEx Billing Online at fedex.com if you are a (two times the height) plus (two times the width). If the dimension includes a registered user; or fraction, a fraction of one-half or greater will be rounded up to the next whole b. Submit your request through the invoice adjustment feature at fedex.com; or number; less than one-half will be rounded down to the next whole number. c. Submit the request via our telephone invoice adjustment system at b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or 1.800.GoFedEx 1.800.463.3339 (say “billing”). Open Spaces: To measure combined length and girth, assume the package Note: Requests for a refund of FedEx Delivery Manager delivery-option fees or article to be enclosed in a six-sided, rectangular container, and then must be made by the recipient online at fedex.com/billingadjustment. See FedEx determine the combined length and girth as for regular-shaped packages. Delivery Manager Terms in the fedex.com Terms of Use. B. Charge for Unauthorized Packages. In addition to the other rates and charges 2. Your notification of a service failure must include your FedEx tracking number named in this tariff, a charge will be assessed for the following conditions: and invoice number, if applicable. 1. Any package measuring more than 108 inches in length.1 3. All requests for a refund or credit must be received via one of the approved 2. Any package measuring more than 165 inches in length and girth combined.1 channels within 15 calendar days of the invoice date or within 15 calendar days 3. Any package measuring more than 150 lbs.1 from the ship date if you are paying by credit card or in advance by cash, check Unauthorized packages will be rated based on the greater of the package’s actual or money order. rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight.2 4. A partial payment against an invoice is not considered a request for invoice 1 These packages are unauthorized and may be refused, returned to the shipper or disposed of by adjustment or notice of a refund request. A notification of the reason for an FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. unpaid charge with your payment is not considered a request for an invoice In the event of disposal, the shipper, if known, agrees to pay any costs incurred in the disposal. adjustment or notice of a refund request if the reason relates to a service failure. 2 Effective Jan. 22, 2018. Prior to Jan. 22, 2018, unauthorized packages will be rated based on the greater of the package’s actual rounded weight or dimensional weight.

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Packaging and Marking Signature Option if you require FedEx to obtain a signature from someone at the delivery A. All packages must be prepared and packed by the sender for safe transportation address, or the Adult Signature Required Delivery Signature Option if you require an with ordinary care in handling. Recipient address labels should be placed on both sides adult signature for delivery. See the Delivery Signature Options section for details. of each package with an additional label enclosed inside. Any articles susceptible to damage as a result of conditions that may be encountered in air ground transportation, Pickup and Delivery such as changes in temperature, must be adequately protected by proper packaging. A. Pickup Service: Each shipment must be legibly and durably marked with the name, address and ZIP code 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee of both the shipper and recipient. The ZIP code is crucial to the efficient movement of for customers that do not have a FedEx Ground regular scheduled pickup. This the package through the FedEx Ground system. fee may be higher if the pickup is made the same day it is requested or if the New corrugated boxes in good, rigid condition large enough to allow cushioning request is made through FedEx Customer Service. of contents on the top, bottom and sides should be used. For guidelines on packaging 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular specific commodities go to fedex.com/packaging. Items that cannot be packed into scheduled pickup customers. cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and 3. An alternate address pickup fee may apply to pickup service at shipping protrusions wrapped, and the address label must be secured using the tie-on tag or the locations other than the location associated with the FedEx Ground account tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive number. The alternate address pickup fee only applies to account numbers tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, assessed the weekly pickup fee. plastic cases, computer cartons or similar types of items whose outer finish might be 4. Charges for pickup service shall apply in addition to the rates set forth in the damaged by adhesive labels, soiling, marking or other types of surface damage that FedEx Service Guide in effect at the time of shipment. Upon payment of the is normal with ordinary care in handling should be placed in a protective container for applicable pickup service charge, FedEx Ground will call at the shipper’s shipment. Casters, wheels or rollers must be removed or packaged. premises once each business day, if required, to pick up packages for delivery Expanded polystyrene foam coolers must be shipped inside a sturdy outer container to all points served by FedEx Ground. unless tested and approved for acceptance by FedEx Packaging Design and Development. 5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email Information on how to submit your packaging for testing is available at fedex.com/ Return Label shipments. packaging. 6. The shipper agrees to declare all applicable additional charges on the Customer B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground returned to the sender, if possible. If the sender refuses to accept the returned shipment reserves the right to assess additional charges on those packages that the or it cannot be returned because of leakage or damage due to faulty packaging, the shipper does not properly rate and to re-rate packages the shipper fails to shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any rate properly. type connected with the legal disposal of the shipment and all costs and fees of any B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver type connected with cleanup of any spill or leakage. to someone other than the person or entity named as the recipient. We also may make C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not an indirect delivery. Indirect delivery is a completed delivery to an address or location limited to, electronic and electrical devices, scientific testing equipment, fragile glass, other than the address on the label and includes shipments delivered via Indirect crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Signature Required service. FedEx Ground may release the package with no signature Development prior to shipping. at a residential address if none of the FedEx Delivery Signature Options are selected. D. Package Inspection and Testing. FedEx Ground reserves the right to request a FedEx will attempt to obtain a signature for shipments to nonresidential addresses, shipper to submit a representative sampling of the packaging for inspection and testing. except that when such shipments are tendered to a postal service, an interline cartage If the shipper fails to comply with our request to inspect and test the packaging, or the agent or a freight forwarder, FedEx Ground may release such shipments with no sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to signature if none of the FedEx Delivery Signature Options are selected. Where a improper packaging. signature is required, FedEx will make up to three attempts at delivery. A notice that E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to delivery has been attempted will be left at the recipient’s address after the first and FedEx Ground’s packaging requirements due to your pattern or practice of insufficient second attempts. (See the Delivery Signature Options section.) packaging. Claims for damage or loss associated with an identified pattern or practice of At our sole discretion, shipments having a declared value of $500 or greater in the insufficient packaging will be denied. Any such claim filed related to your shipments will currency of the destination country may not be released without a signature even where not be paid, regardless of which party files the claim, unless the claimant can establish the release is otherwise authorized. that the loss or damage did not result from a failure to use proper packaging. FedEx FedEx Ground may, at its sole discretion, utilize a postal service, an interline cartage Ground will continue to deny such claims until we determine that you have ceased the agent or a freight forwarding service for deliveries to remote rural areas or in the event pattern or practice of failing to adhere to the packaging requirements. Nothing in this of extreme or unexpected seasonal package volume, which may result in additional paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment transit days and/or service restrictions. Our tender of a shipment to a postal service, in dispute is found to have improper packaging. an interline cartage agent or a freight forwarding service constitutes delivery of the F. Preshipment Inspection and Testing for Oversize Packages. At the sole shipment by us for all purposes. Please contact FedEx Customer Service at 1.800. discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified GoFedEx 1.800.463.3339 for more information. as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a Shipments to hotels, hospitals, government offices or installations, university campuses, representative sampling of the oversize packaging for inspection and testing. If the or other facilities that utilize a mailroom or other central receiving area will be delivered shipper fails to comply with our request to inspect and test oversize packaging or to the central receiving area, unless otherwise authorized and approved by FedEx Ground. the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole shipper’s oversize packages. discretion, contact the recipient to obtain delivery instructions, or to notify them that a For general packaging assistance, including packing, sealing and labeling tips delivery is scheduled, that a delivery has been completed or that a shipment is available and information on how to submit your packaging for testing or evaluation, go to for pickup at a Hold at Location facility. FedEx may also accept requests for delivery fedex.com/packaging. options from a recipient using FedEx Delivery Manager. At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery Pharmaceuticals day if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed or unavailable to accept delivery on the scheduled delivery day. You are responsible for complying with all applicable local, state and federal laws, In this situation, charges will be assessed based on the service initially selected by regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages the shipper. The shipper or payer is responsible for communicating with the recipient containing pharmaceuticals must not have labels, markings or other written notice that regarding requested later delivery times and is responsible for knowing the days and a pharmaceutical is contained within. Select the Direct Signature Required Delivery times that the recipient location can accept FedEx deliveries

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(Pickup and Delivery, cont.)

We reserve the right to assess a Residential Delivery surcharge on any shipment 17. T obacco and tobacco products, including but not limited to cigarettes, cigars, delivered to a home or private residence, including locations where a business is operated loose tobacco, smokeless tobacco, hookah or shisha. from a home, or on any shipment in which the shipper has designated the delivery 18. M arijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana address as a residence, including shipments where the delivery location has been intended for recreational or medicinal use; any product that contains any amount designated as Residential Delivery in error. of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and C. Redirect to Hold at Location: synthetic cannabinoids. 1. The shipper or recipient may request to redirect a package to a FedEx Office 19. Common fireworks. location within the FedEx Ground/FedEx Home Delivery terminal delivery area 20. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. of the original address. 21. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: 2. Shipments that are requested to be redirected to Hold at Location are not those of unusual value, hazardous materials (including ORM-D and Limited eligible for the FedEx money-back guarantee. Quantity materials), household goods, commodities in bulk, commodities requiring special equipment or handling and those commodities injurious or Plants and Plant Materials contaminating to other lading, nondomesticated animal products, dangerous Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground goods, furs, hazardous substances or any materials regulated by the DOT or assumes no liabilities if such materials are damaged in transit or if damages result from by the International Civil Aviation Organization (ICAO), jewelry, live animals, delay of shipment. If you choose to ship plants or plant materials, including seedlings, perishables (including, but not limited to, perishable foodstuffs and foods and plant plugs and cut flowers, they must be shipped in accordance with applicable beverages requiring refrigeration or other environmental control), plants and seeds. local, state and federal laws. Packages containing these items may be inspected by 22. Handguns. government agencies, which may result in a delay in delivery or seizure by government 23. Waste or garbage for disposal. inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits Notwithstanding any other provision of the FedEx Service Guide, we are not liable resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees Guarantee Policy sections.) to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or Prohibited Items from tendering any prohibited item for shipment. You are prohibited from tendering the following items for shipment, and you agree not to do so: Proof of Delivery 1. Money, cash, coins, currency, paper money and negotiable instruments A. Verification of Delivery. Shippers may obtain proof of package delivery, including equivalent to cash, such as endorsed stocks, bonds and cash letters. delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of 1.800.463.3339. There is no additional charge for this service. fish and shellfish for human consumption, is acceptable, provided the shipper B. Shipment-Status Information. FedEx Ground may provide selected shippers a daily is in compliance with all local, state, and federal laws.) or weekly list generated from our shipment-status information. This list is provided so 3. Animal carcasses, except as provided in the Animal Carcasses section. (This that shippers will have a quick, abbreviated record of packages shipped and received. restriction does not apply to properly packaged meat or poultry products Shipment-status files contain preliminary and incomplete delivery data. It is not intended intended for human consumption.) or permitted to be used to file claims or to determine whether any individual shipment 4. Human corpses, human organs or body parts, human and animal embryos, or fails to meet FedEx Ground service commitments. cremated or disinterred human remains. 5. Shipments that require us to obtain a local, state or federal license for their Rate Quotations transportation. Rates and service quotations provided to you by FedEx, including but not limited to, 6. Shipments that may cause damage or delay to equipment, personnel or other rates and service quotations provided by our employees, agents, interactive voice shipments. response systems and customer automation platforms are estimates and will be based 7. Items resembling a bomb, hand grenade or other explosive device, except as upon information provided by you, but final rates and service charges may vary from the provided in the Hazardous Materials section. This includes, but is not limited to, quotes based upon the characteristics of the shipment actually tendered to us and the inert products such as novelty items, training aids and works of art. application of this tariff. Rates quoted will vary depending on whether (1) the shipper is 8. Lottery tickets and gambling devices where prohibited by law. a FedEx account holder and (2) the shipper has discounts applied to his or her account. 9. Hazardous waste. This includes, but is not limited to, used hypodermic needles • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx or syringes transported for sterilization, recycling, disposal or for any other account, do not have discounts applied to their account and if they charge their purpose, or other medical waste. FedEx Ground also does not accept hazardous shipping to their account. substances in reportable quantities. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx 10. Liquid mercury, in any quantity, not contained as a necessary component in any account, have discounts applied to their account and if they charge their shipping product or piece of equipment in its original manufactured state. to their account. 11. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, • Shippers will be quoted FedEx Retail Rates for shipments originating in the blood products, plasma, or any other material derived from human or animal U.S. that are paid for by cash, check, debit or credit card instead of being charged blood whether in liquid or solid form; biohazards; regulated or non-regulated to a valid FedEx account. diagnostic cultures, specimens or samples, whether infectious or non-infectious; For the most current information regarding areas served and delivery used health care products as defined in Title 49 of the Code of Federal commitments, check online at fedex.com or contact FedEx Customer Service at Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and 1.800.GoFedEx 1.800.463.3339. UN 3291. 12. Inhalation hazards. Refusal or Rejection of Shipments 13. Packages that are wet, leaking or emit an odor of any kind. FedEx Ground reserves the right to refuse to transport unauthorized packages and any 14. Live insects. package that it, at its sole discretion, determines to be dangerous, hazardous or likely 15. Shipments or commodities that are prohibited by applicable local, state or to soil, taint or otherwise damage other shippers’ property or FedEx Ground equipment, federal law. personnel or contractors, or is improperly or insecurely packaged or wrapped, or is 16. Counterfeit goods, including, but not limited to, goods under a trademark that economically or operationally impracticable to transport, or when FedEx is unable to is identical to or substantially indistinguishable from a registered trademark, validate the identity of the shipper. Packages must be packaged and wrapped so as to without the approval or oversight of the registered trademark owner (also pass the procedures described in the Packaging and Marking section covering testing of commonly referred to as “fake goods” or “knock-offs”). the packaged products weighing under 150 lbs. (68 kg).

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Return Options Warranties A. FedEx Ground return options are subject to all other terms and conditions provided FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a DISCLAIMS ANY AND ALL WARRANTIES. return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. International Service Conditions B. Written authorization from FedEx Ground is required to participate in the Package In addition to the preceding terms and conditions, the additional terms and conditions Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages below apply exclusively to international shipments to Canada. returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to A. Billing: $100 unless a higher value is declared, up to a maximum of $1,000, at time of tender 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance and a greater charge paid (see the Declared Value and Limits of Liability section). The service fees may be assessed on the contents of shipments destined for Canada. shipper may declare a value up to $50,000 for packages returned through the FedEx These are payable by the importer of record (normally the consignee, unless Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the otherwise indicated) in the first instance. For FedEx International Ground value of the declared value on the original shipment. The shipper may not declare a value brokerage-inclusive shipments, duties and taxes may be billed to the shipper, for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not recipient or third party. If a clearance entry fee applies, the payer of duties and be liable for any damage to a shipment or claim arising out of the use of a return option taxes will be billed for the clearance entry fee. Charges to the shipper’s account unless the package was lost during shipment or there was visible damage noted by the in currencies other than U.S. dollars will be converted to U.S. dollars, using a driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for weekly Wall Street Journal conversion rate corresponding to the pickup date items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt of the shipment or, for FedEx International Ground Distribution, the date FedEx of a shipment without written notice of damage on the delivery record is prima facie Ground takes possession of the shipment. A service fee may apply. The clearance evidence that the shipment was delivered in good condition. The FedEx Ground liability entry fee is subject to all applicable Canadian taxes. for any loss or damage arising out of an authorized return shipment shall never exceed Regardless of any payment instructions to the contrary, the shipper is the actual amount of damage or the declared amount, whichever is lower. All other ultimately liable for all charges and fees relating to a shipment, including, but terms and conditions related to FedEx Ground claims regulations and, as a whole, the not limited to, any duties or taxes that FedEx Ground has advanced. Shippers tariff, shall apply for packages shipped through the use of a FedEx Ground return option. are responsible for accurately completing all sections of the required export C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS documentation and for the entry of accurate shipment information (including, but THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT not limited to, commodity descriptions and values for duty) on the Commercial TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, Invoice and in any electronic device or software program. AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL 2. Responsibility for Payment. The shipper is responsible for all charges, including HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, transportation charges, duties and clearance entry (brokerage) fees, ancillary IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. clearance service fees, governmental penalties and fines, taxes, FedEx Ground attorney fees and legal costs related to this shipment, and charges related to Tobacco and Tobacco Products broker unassigned shipments, or broker select shipments where the broker Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. information provided is incorrect. The shipper will also be responsible for any cost FedEx Ground may incur in returning shipments to the shipper or warehousing Undeliverable Shipments them, pending disposition. An undeliverable shipment is one that cannot be delivered for reasons that include, but B. Consolidation Service. Shippers utilizing FedEx International Ground Consolidation are not limited to, any of the following: must meet all requirements as stated in the program-requirements document. By utilizing • The recipient refuses to pay for a bill-recipient shipment. this consolidation service, the shipper agrees that: • The recipient of a Hold at Location shipment cannot be located. 1. FedEx Ground will determine in its sole discretion which shipments will be • The recipient refuses to accept the shipment prior to, during or after delivery. consolidated or excluded from a consolidation. • The recipient’s delivery address cannot be located. 2. FedEx Ground is not liable for any increased brokerage costs associated with • The shipment was addressed to an area not served by FedEx. shipments that are not ultimately consolidated and clear customs as separate • The shipment’s contents or packaging are damaged to the point that rewrapping shipments. Any non-consolidated shipment may require a separate customs is not possible. brokerage charge. • The shipment would likely cause damage or delay to other shipments or property 3. FedEx Ground reserves the right to update program requirements and participant or injury to personnel. eligibility at any time. • The shipment contains prohibited items. 4. All associated fees, limitations, liabilities not assumed and other terms of this • The recipient’s place of business is closed. FedEx Ground Tariff apply to any packages shipped under this program. • No appropriate person was available to accept the shipment at a delivery location Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for more information. on the initial delivery attempt or reattempts. C. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx • The shipment was improperly packaged. International Ground shipping on FedEx electronic shipping solutions. In some instances, • The shipment contains unauthorized packages (see the Package Restrictions at the option of FedEx Ground, FedEx Ground may accept instructions from the importer [Size and Weight] section). of record to use a designated customs broker other than the broker arranged by FedEx A. Undeliverable shipments may be returned at the payer’s expense. Shipments will be Ground or the broker designated by the shipper. In this case, the shipment will no longer returned at no additional charge if the shipment is undeliverable because of damage to be considered a brokerage-inclusive shipment. the shipment caused by FedEx. However, if the shipment is undeliverable for any other When FedEx Ground arranges clearance services, a clearance entry fee will be added reason, FedEx Ground reserves the right to assess return transportation charges and fees as an ancillary clearance service fee to the duty-and-tax invoice to cover processes to the original payer, along with the original transportation charges and fees. required to check the Commercial Invoice submitted with the shipment and to complete B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. entry preparation procedures required by either U.S. Customs and Border Protection or C. If an undeliverable shipment cannot be delivered or returned, if the shipper or the Canada Border Services Agency, including calculation of applicable duties and taxes recipient cannot be contacted, or if the shipment contains perishable commodities, the for each type of commodity included in the shipment. shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal.

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(International Service Conditions, cont.)

1. U.S. Export Shipments. FedEx Ground is headquartered in the U.S. and will 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in not transport shipments that violate U.S. export controls nor export controls the U.S. are subject to local tariffs and the service conditions of FedEx Ground. in the countries in which we operate, provided they do not conflict with U.S. These service conditions include terms regarding the importation and customs law. You are responsible for, and warrant, your compliance with all applicable clearance of shipments into the U.S. from Canada. laws, rules and regulations, including, but not limited to, the U.S. Export U.S. Customs regulations require the Social Security Number (SSN) of an Administration Regulations, the U.S. International Traffic in Arms Regulations, individual and the Internal Revenue Service Employer Identification Number (EIN) the U.S. Foreign Assets Control Regulations and applicable export laws and of the U.S. consignee for certain shipments being imported into the U.S. This regulations of any country to, from, through or over which your shipment may information must be included on the Commercial Invoice for all U.S. import be transported. You agree, and warrant, that you will comply with all applicable shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any U.S. government sanctions prohibiting the export or re-export of goods, services changes to a company address, or the EIN or SSN, should be provided to FedEx or technology to countries and regions listed by the U.S. government unilaterally Ground for system updating. Shipments that arrive in the U.S. that do not have or in coordination with other countries’ sanctions. In addition, no commodities the correct EIN or SSN may be detained until that information can be obtained originating or manufactured in any of these countries and regions are accepted from the consignee or determined otherwise. This requirement applies to for transportation anywhere in the world. shipments imported to the U.S. requiring a formal entry. Any FedEx Returns service shipments that are forwarded to a third country D. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect must also comply with the export control requirements of the country of first to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee departure. You agree to furnish such information and complete and attach to may contact the importer to confirm arrangements for reimbursement of amounts to be the shipment such documents as necessary to comply with such laws, rules disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to and regulations. the shipper, consignee or third party as designated on the Commercial Invoice or entered In addition, you specifically warrant that you will not tender any shipments in an automation device. to us if you or any of the parties involved in the shipment are listed on any of E. Inspection of Shipments and Identification Requirement. FedEx Ground, or the export controls or sanctions lists published and maintained by: the U.S. its agents or brokers, may open and inspect any or all packages in a shipment at any Department of Treasury, Office of Foreign Assets Control; the U.S. Department time. This action may be initiated by FedEx Ground or at the request of government of Commerce Department, Bureau of Industry and Security; the U.S. Department authorities. We may, at our sole discretion, require the shipper to provide their of State, Directorate of Defense Trade Controls; the United Nations Sanctions government-issued photo identification prior to tendering a package to FedEx. Committees; the European Union Council; and any other relevant authority. In F. Northern Canada Surcharge. Canada packages destined to the Yukon, Northwest addition, you agree and warrant that you will not attempt to ship to any entity Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and owned by any party, in the common ownership interest determined by the will incur an additional charge. Packages weighing more than 70 lbs. may be refused relevant listing authority, subject to U.S. government economic sanctions. or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be We assume no liability to you or any other person for any loss or expense — accepted and delivered for an additional charge. These additional charges apply including, but not limited to, fines and penalties — if you fail to comply with to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. The charges are in addition to any export laws, rules or regulations. applicable transportation charges. Shipments crossing international borders must be cleared through customs G. Postal Codes and Telephone Numbers. The consignee’s postal code, telephone in the destination country before being delivered to the consignee. You are number and contact name are critical information and should be included on both the responsible for providing FedEx with the importer of record’s customs broker. Commercial Invoice and address label. This can be done by entering broker information on the Commercial Invoice H. Prohibited Items. You are prohibited from tendering the following items for or by selecting the broker select option and entering broker information in the shipment to Canada, and you agree not to do so. This list is not all-inclusive and is automation device. If the importer of record is self-clearing the shipment through subject to modification without notice. FedEx Ground reserves the right to open and customs, you must specifically indicate that on the shipment documentation or inspect any package tendered for delivery. FedEx Ground will refuse and may return clearance fees may apply. any shipment that is considered unsafe, unlawful, or violates the terms and conditions The shipper agrees to provide all required documentation for the customs of the FedEx Ground Tariff. clearance and certifies that all statements and information on said documentation, 1. Alcoholic beverages. including documentation submitted electronically, are true and correct. The 2. Ammunition of any kind. shipper authorizes FedEx Ground to forward all information of any nature 3. All live animals, dead animals and animals that have been mounted. regarding shipments to any and all governmental or regulatory agencies that 4. Money, cash, coins, currency, paper money and negotiable instruments request or require such information. The shipper understands that making false equivalent to cash, such as endorsed stocks, bonds and cash letters. declarations or statements may result in civil and criminal penalties, including 5. Dangerous goods. forfeiture and sale. 6. Firearms, weaponry and their parts (and replicas thereof). If the shipper does not complete all documents required for carriage, or if 7. Explosives, fireworks, flares, matches. the documents submitted are not appropriate for the services or destinations 8. Items resembling a bomb, hand grenade or other explosive device, except as specified, the shipper hereby authorizes FedEx Ground, where permitted by law, provided in the Hazardous Materials section. This includes, but is not limited to complete, correct or replace the documents for the shipper at the shipper’s to, inert products such as novelty items, training aids and works of art. expense. However, FedEx Ground is not obligated to do so. 9. Furs. If a substitute form of Commercial Invoice is needed to complete delivery of 10. Hazardous materials (shipments classified as “Other Regulated Materials — the shipment, and FedEx Ground completes such a document, the terms of this Domestic” [ORM-D] or Limited Quantity are allowed if they contain consumer tariff will continue to govern. commodities only and are properly labeled). When shipments are held by customs or other agencies because of incorrect 11. Hazardous waste. This includes, but is not limited to, used hypodermic needles or missing documentation, FedEx Ground may attempt to notify the consignee or or syringes transported for sterilization, recycling, disposal or for any other shipper, as determined by local law. If the consignee or shipper fails to supply purpose, or other medical waste. FedEx Ground also does not accept hazardous the required information or documentation, the shipment may be determined substances in reportable quantities. to be undeliverable. FedEx Ground assumes no responsibility for the inability to 12. Liquid mercury, in any quantity, not contained as a necessary component in any complete a delivery due to incorrect or missing documentation. Shipments held product or piece of equipment in its original manufactured state. by customs or other agencies because of incorrect or missing documentation will require additional transit time.

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(International Service Conditions, cont.)

13. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON blood products, plasma, or any other material derived from human or animal FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN blood whether in liquid or solid form; biohazards; regulated or non-regulated TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH diagnostic cultures, specimens or samples, whether infectious or non-infectious; FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL used health care products as defined in Title 49 of the Code of Federal Regulations; CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS 14. Inhalation hazards. TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. 15. Human corpses, human organs or body parts, human and animal embryos, J. Shipper Warranty. The shipper warrants that each article in each shipment will or cremated or disinterred human remains. possess the required paperwork to export, will be properly described on the Commercial 16. Prescription drugs (personal and commercial), regardless of whether shipments Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, have met the requirements set by Health Canada or other government addressed and packaged to ensure safe transportation with ordinary care in handling. departments, or are exempt from applicable requirements. K. Undeliverable Shipments. The shipper may elect to have a shipment returned if 17. Perishables (including, but not limited to, perishable foodstuffs and foods the shipment is refused by the consignee or for any other reason cannot be delivered. If and beverages; perishable pharmaceuticals; and any other items requiring a shipment is returned to the shipper, the shipper is responsible for payment of both the refrigeration or other environmental control). original transportation charges and the return charges. All duties and taxes, assessed 18. Plants, plant materials and seeds, including cut flowers. in the destination country as well as the origin country upon return, are also the 19. Pornographic and/or obscene material. responsibility of the shipper. All return charges are payable immediately upon request. 20. Tobacco and tobacco products, including but not limited to cigarettes, cigars, A shipper may elect to “abandon” the shipment in the destination country. If a shipment loose tobacco, smokeless tobacco, hookah or shisha. is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the 21. Personal Effects and Household Effects. Used items intended for personal use merchandise. The shipper will be responsible for any charges associated with disposal. and not for sale. These include, but are not limited to, luggage sent prior to or following a trip, used clothing, jewelry, toiletries, personal electronics, golf Additional Information clubs, furniture, dishes, linens, books, artwork and home décor. For additional information on shipping with FedEx, please consult the additional sections 22. Lottery tickets and gambling devices where prohibited by law. of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the 23. Shipments being processed under: downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and a. Duty drawback claims unless advance arrangements are made the FedEx SameDay City Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339. b. Temporary Import Bonds c. Carnets © 2018 FedEx. All rights reserved. d. U.S. Drug Enforcement Administration export permit e. Letters of credit f. Certificate of Registration g. United States Foreign Trade Zones or bonded warehouses. h. An export license or any type of export authorization, including any agreements or license exceptions/exemptions, or Electronic Export Information (EEI), regardless of value. This includes, but is not limited to, goods subject to: – U.S. State Department licenses or any other State Department authorizations; – Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) licenses or any other ATF authorizations; – International Traffic in Arms Regulations (ITAR); – Export Administration Regulations (EAR); – The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES); or – The Kimberley Process Clean Diamond Trade Act. 24. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 25. Shipments that require FedEx Ground to obtain any special license or permit for transportation, importation or exportation. 26. Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation. 27. Shipments containing products manufactured in sanctioned countries or regions, regardless of whether a permit has been issued by a government agency or whether the specific goods are exempt from applicable sanctions. Shippers are responsible for determining the country of origin of goods shipped and for reviewing the government sanctions lists prior to tendering packages to FedEx Ground. 28. Packages that are wet, leaking or emit an odor of any kind. 29. Improperly packaged shipments. 30. Waste or garbage for disposal. 31. Live insects. I. Return and Import Shipping Options. Shipments returned from Canada using the FedEx Global Returns service option, or shipments initiated via the Create Import Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian edition. Consult fedex.com/globalreturns for details on return shipments.

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Contents

Scope of Tariff 181 Definitions 181 Non-Waiver 181 Account Numbers 181 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery 182 Alcoholic Beverages 182 Animal Carcasses 182 Billing 182 Cancellation 183 Claims 183 Credit Terms and Payment 184 Declared Value and Limits of Liability (Not Insurance Coverage) 184 Delivery Signature Options 185 Evening Delivery Only Fee 185 Fuel Surcharge 185 Hazardous Materials 185 Inspection of Shipments and Identification Requirement 186 Liabilities Not Assumed 186 Limitations on Legal Actions and Governing Law 187 Money-Back Guarantee Policy 187 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 188 Package Restrictions (Size and Weight) 188 Packaging and Marking 188 Pharmaceuticals 188 Pickup and Delivery 189 Pickup Attempt 189 Plants and Plant Materials 189 Prohibited Items 189 Proof of Delivery 189 Rate Quotations 190 Refusal or Rejection of Shipments 190 Return Options 190 Routing and Rerouting 190 Same-Day Return to Sender 190 Service Areas 190 Signature Releases 190 Tobacco and Tobacco Products 190 Undeliverable Shipments 191 Warranties 191 Additional Information 191

For the most current updates to the FedEx SameDay City Tariff, please go to fedex.com.

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The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes “Reroute” means to deliver a shipment to an address different from that specified all previous terms and conditions, tariffs, amendments, supplements, and other prior on the shipping label, and includes a change from one street address to another. Any statements concerning the rates and conditions of FedEx SameDay City service to which requested change to an address that is not a reroute or an address correction is a new this tariff applies. This tariff constitutes the entire agreement between the parties and shipment, and new shipment charges will apply. supersedes all previous agreements and understandings, whether oral or written, with “Ready time” means the time the customer specified the shipment will be ready for pickup. respect to the subject matter hereof, and any entity receiving services hereunder or the benefit of services hereunder warrants and represents that it has not relied and will not “Residential delivery” means a delivery made to a home or private residence, including be relying upon any statement, representation or advice regarding such service except locations where a business is operated from the home, and/or a delivery in which the representations expressly made in this tariff. shipper has designated the delivery address as residential. FedEx reserves the right to unilaterally modify, amend or supplement this tariff and “Service failure” means we arrived 60 seconds or more after the delivery commitment the FedEx Service Guide at any time without notice, which revisions shall take effect for the FedEx SameDay City service selected for that shipment, except as otherwise immediately. No modifications, amendments or supplements are authorized or effective described in this tariff. unless published by FedEx at fedex.com. “Ship date” or “shipment date” is the date the shipment is physically tendered to The FedEx Service Guide consists of the service information at fedex.com/ FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship serviceguide and the overview of services in the downloadable FedEx Service Guide date is the next business day. (U.S. and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the “Shipment” means one or more packages shipped together to the same recipient. FedEx Ground Tariff; and this FedEx SameDay City Tariff. The downloadable version (PDF) of the FedEx SameDay City Tariff available at fedex.com in effect on the shipment date “Standard List Rates” are rates paid by any shipper who does not have a FedEx (as defined herein) shall control. account, who does not have discounts applied to their FedEx account or who pays by any means other than charging to a FedEx account. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to “Transportation charges” mean amounts assessed for movement of a shipment shipments originating in the U.S. for transportation via a FedEx SameDay City service. and does not include any other fees or charges that may be assessed under the FedEx Scope of Tariff Service Guide, such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, and surcharges. A. Participating Carriers. FedEx Office and Print Services, Inc. and its subcontractors. Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein, “Valid” as it relates to account numbers means a FedEx account number that has been and is likewise entitled to any and all exclusions from or limitations to liability applicable issued by FedEx and that is in good credit standing. to FedEx. “You” or “your” means the shipper/sender, recipient and their agents, servants, B. Governing Publications. Except as otherwise provided, this tariff is governed employees, and any other person or entity having or claiming an interest in a shipment. by the following publication, supplements thereto or succeeding publications thereof: the rate information in the FedEx Service Guide in effect at the time of shipment. This Non-Waiver publication is available at fedex.com. Any failure by us to enforce or apply a term, condition, right or provision of this FedEx C. FedEx SameDay City Scope of Operations. Where available, as determined in SameDay City Tariff does not constitute a waiver of that term, condition, right or provision the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and and does not otherwise impair our right to enforce such term, condition or provision. delivery in select metropolitan U.S. service areas seven days a week, 365 days a year, for packages weighing less than 150 lbs. Account Numbers Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx Definitions account holders who pay for shipments originating in the U.S. with a credit card instead “Account-Specific Rates” are the rates paid by FedEx account holders who have of charging to a valid FedEx account will be charged Standard List Rates. discounts applied to their account and who charge their shipping to their FedEx account. Account numbers are issued by FedEx according to shipping location and are “Business day” means Monday through Friday for FedEx, except for the following nontransferable. Account numbers are issued and used solely at the discretion of holidays: FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate Memorial Day Thanksgiving Day all or particular accounts and account numbers at any time, for any reason, at its Independence Day Christmas Day sole discretion. Improper, illegal or any other misuse of your FedEx account may Labor Day New Year’s Day also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, unauthorized Observation of holidays is subject to change. Refer to the holiday list at consolidation of shipments owned by different parties, or violations of the terms and fedex.com/en-us/service-guide/holiday-schedule.html for details. conditions in this FedEx Service Guide. If your account has been compromised or stolen, “Commercial delivery” means any delivery that is not a residential delivery. the account may be closed and you may be issued a new account. However, you will “FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print be responsible for all valid charges on the closed account. Any materials, rights or Services, Inc., and its employees, affiliates and agents. privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for “In good credit standing” means: (1) that payment on the FedEx account is current; any improper, illegal or other misuse of your account. If your account is terminated, we (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, reserve the right, at our sole discretion, to deny your application for new or additional the balance does not exceed the credit limit established by FedEx. FedEx account numbers at any time in the future. All charges will be billed and must be “Metropolitan U.S. service areas” means those metropolitan areas listed in the remitted in U.S. funds. service information at fedex.com/serviceguide which offer FedEx SameDay City service. Any individual or entity that uses the FedEx account or shipping discounts of another “Overcharge” means a charge based on an incorrect rate; an incorrect special handling FedEx account holder without authorization will be charged Standard List Rates for fee; billing a service other than the service selected for the shipment; billing based on all such shipments without prior notice. This includes all shipments, whether they are incorrect package or shipment weight; billing to the wrong account number; or any other classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing, unrelated to a service failure, that results in an incorrect charge. billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or the account holder. less, including the container and its contents. Any fraction of a pound is rounded up to All requests for account numbers are subject to credit investigation and verification the next-higher pound. by our Credit Department and Customer Account Confirmation Department. FedEx utilizes “Proof of delivery” means electronically captured delivery information, which may business credit reporting agencies, audited financial statements, Standard & Poor’s and include date, time, location and signature information. Moody’s bond ratings, and other sources as necessary, to determine eligibility for open

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(Account Numbers, cont.) credit terms. FedEx does not offer consumer credit privileges. Any individual shipping PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES AND FEES. for personal use must prepay the shipment charges or establish a FedEx account for B. “Bill Sender” means charges will be billed to the sender. Payment on the account billing directly to a major credit card. Stored-value cards or gift cards cannot be used must be current. The sender may request an initial rebilling to another party, but all to open an account; however, such cards may be used for payment when tendering a subsequent rebills will be only to the sender, and the sender will remain ultimately shipment at staffed FedEx shipping locations, and in conjunction with our credit card responsible for payment of all such charges not paid by such other party during the acceptance policy. If your FedEx account is billed directly to a credit card, you agree to applicable invoice period. the following terms: (1) you authorize FedEx to initiate variable charges to the credit card C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any other than the sender or recipient (except for certain additional charges that are billed unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts to the sender, including, but not limited to, weekly pickup fees, alternate address pickup associated with your account without requiring a signed receipt; (4) you agree to keep fees, on-call per-package pickup charges, address correction fees, and invalid or missing your card information current (FedEx may receive updates on your card information account number fees). In order to choose this billing option, the FedEx account number from participating issuing banks and may update your account profile to avoid service of the third party must be inputted into the sender’s electronic shipping system at the disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds time the shipment is processed and payment on the account must be current. If the third or other charges incurred from attempts to charge and/or place holds on your card; and party is billed initially and refuses to make payment for the shipment, the charges may (6) your agreement to these terms and conditions is to be accepted as authorization to be rebilled to another party, but subsequent requests will only be rebilled to the sender. the card issuer to pay all amounts associated with your account. (See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails The party to whom a FedEx account number is issued is liable for all charges to to pay in the applicable invoice period, the sender is liable for and will be billed for all the account, including those resulting from unauthorized use. The account holder is charges and fees, plus all special handling fees. If due to the charges the third-party responsible for the safekeeping of the account number. The account number should be account exceeds credit limits with FedEx, the sender will automatically be billed. released only to those authorized to ship on the account. D. For “Bill Third Party” transactions, if the third party refuses to pay the charges, Failure to keep your FedEx account current may result in “termination” of your FedEx refuses delivery, fails to pay within the applicable invoice period, or cannot be contacted, SameDay City service. If the account number to be billed is not valid, the shipment may the sender is responsible and will be billed for any and all charges. For “Bill Third Party” be refused, delayed or returned until an alternative form of payment is secured. If a transactions, we may verify the method of payment and reserve the right to not accept shipment is held, returned, or delivery is otherwise delayed because the account is not in any “Bill Third Party” shipment for which such verification cannot be established. good credit standing, you will not be entitled to a refund or credit of your transportation E. FedEx may consider payment type in determining pricing and discounts, and reserves charges under the money-back guarantee policy. the right to adjust discounts based on payment type. You must use your FedEx account number to obtain any discount applicable to your F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx account. Use of your account number constitutes your agreement that all shipments account number that is not in good credit standing. The service failure money-back shipped by us shall be subject to this tariff, as modified, amended or supplemented. guarantee will not apply (see the Money-Back Guarantee Policy section for details For FedEx SameDay City services, you may only request FedEx to bill accounts with a and limitations). U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, G. A special handling fee will be applied for any check or electronic funds transfer and FedEx, at its sole discretion, reserves the right to bill the sender for those charges. (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient FedEx may provide trade credit information on its account holders to credit bureaus. signature of the drawer. H. You must furnish with your payment the invoice numbers to which your payment After-Hours Pickup and Saturday, Sunday or applies. Payment should be sent using your remittance advice to one of the following: Holiday Pickup or Delivery (By FedEx Envelope) FedEx Lockbox 360353 Additional fees apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup Room 154-0455 or delivery, or holiday pickup or delivery. The after-hours fee applies to ready times of 500 Ross Street 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one surcharge will apply for after-hours pickup, Saturday Pittsburgh, PA 15262 pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery, per shipment. (By U.S. Postal Service) Alcoholic Beverages Any customer not using electronic data interchange (EDI) or FedEx Billing Online FedEx SameDay City does not accept alcoholic beverages as part of its regular-scheduled should mail payment and remittance detail to: service. Shipments of alcoholic beverages require prior approval from FedEx SameDay FedEx City and must be shipped on an approved FedEx account number in markets where the P.O. Box 371461 shipping of alcoholic beverages is permitted. Contact your FedEx account executive for Pittsburgh, PA 15250-7461 more information. Customers who receive their invoices via FedEx Billing Online should mail their Animal Carcasses payment and remittance detail to: FedEx SameDay City does not accept animal carcass shipments as part of its regular- FedEx Billing Online scheduled service. FedEx SameDay City may accept certain shipments of animal heads P.O. Box 371599 and other parts for taxidermy if properly packaged. Pittsburgh, PA 15250-7599 If approved by FedEx, we may accept animal carcasses, organs and other parts on I. Customers who receive their invoices via EDI are required to submit remittance data an exception basis under the following conditions: (advice for shipments being paid) electronically in an approved FedEx remittance format. 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). See the FedEx Electronic Invoice and Remittance Implementation Guide for details. 2. The shipper must have its packaging tested and pre-approved by FedEx Some invoice adjustment requests may also be transmitted electronically. Payment for Packaging Design and Development for the type of animal carcass, organ or EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of sending a check payment to one of the following: the shipper to adequately package shipments for all temperature extremes and (By FedEx Envelope) handling conditions. FedEx ERS Contact your FedEx account executive for details and additional requirements. Attn: Box 371471 500 Ross Street Billing Room 154-0455 A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, OR Pittsburgh, PA 15250-7741 ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT BY A THIRD Phone: 412.234.5494

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(By U.S. Postal Service) M. Additional Taxes. If any value-added, consumption or similar tax is applicable to FedEx ERS your shipment, we reserve the right to add that amount to your shipment charges. P.O. Box 371741 N. The sender is responsible for all reasonable costs incurred by FedEx in attempting to Pittsburgh, PA 15250-7741 obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ J. If you are interested in or have questions regarding any of our invoicing or payment fees, collection agency fees, and interest and court costs. methods, contact your FedEx account executive or call FedEx SameDay Services at O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights 1.800.399.5999 (option 4). to collect, any and all charges due and payable to us. K. Billing Special Handling Fees. A special handling fee will be applied in the P. Missing or Invalid Account Number. An account number is invalid if it is not the following situations: correct account number for the bill-to party, or it is the account number for a third party 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number who fails to pay the shipping charges. An additional charge will be assessed for each appears in the EDI transmission of shipping information. missing or invalid account number. a. For “Bill Sender” transactions, if the account number on the shipping barcode is incomplete, inaccurate, invalid or deleted, and we are able to determine Cancellation the correct number from our records, all charges and fees, plus the special A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before handling fee, will be billed to the sender. If the correct account number the ready time. cannot be determined from our records, all charges and fees plus the special handling fee will be billed to the sender. Claims b. For “Bill Third Party” transactions, if the third party account number in the A. Filing of Claims: electronic data interchange (EDI) transmission is incomplete, inaccurate, 1. With respect to any alleged or actual loss, damage, delay, misdelivery or invalid or deleted, all charges and fees, plus the special handling fee, will be nondelivery with respect to any shipment, a claim must be filed in accordance billed to the sender. If we can determine the sender’s correct account number with the provisions of this item as a condition precedent to any liability of FedEx from our records, it will be used for billing. and any recovery by the claimant. FedEx liability with respect to any such claim, c. The fee for an incomplete, inaccurate, invalid or deleted account number will if any, shall be governed by the provisions of this tariff. Claims must be filed by be applied only once for each package with such an account number. the beneficial owner of the shipment, and by filing, the claimant warrants and 2. Payer Rebilling. A special handling fee will be charged to the sender for all represents that it is the owner of the goods in question. requests to change a billing from the party billed or the bill-to party shown on 2. All claims must be submitted on forms made available by FedEx, or otherwise the shipping transmission, which fee may be applied to each invoice line item contain information required by FedEx. FedEx shall have no obligation to consider which is rebilled. Requests for rebilling will be accepted up to 180 days from the or to pay any claim that does not conform to FedEx requirements. You can file a invoice date, not counting the invoice date. claim in the following ways: Requests for rebilling of transportation charges must be received via one of a. Submit claims through email at [email protected]. the approved channels: b. Send written claims, including the completed claim form and supporting a. Submit your request through the Non-Pay option with Electronic Data documentation, via the U.S. Postal Service or fax to: Interchange (EDI) if you are a registered user; or FedEx SameDay Service b. Call customer service at 1.800.399.5999 and select the billing prompt. Attn: Claims Specialist L. Invoice Adjustments/Overcharges: 3469 Dearborn Plaza 1. We reserve the right to audit shipments, including those submitted via an Hapeville, GA 30354 electronic shipping device, to verify service selection and package or shipment Fax: 1.404.305.1523 weight. If the service selected or weight entered is incorrect, we may make c. Call customer service at 1.800.399.5999 to obtain steps to submit a case appropriate adjustments to the invoice at any time. number for your claim, then complete a print copy of the claim form. You 2. Default Billing. Senders are responsible for provision of complete and accurate may have to submit supporting documentation using the mailing address or shipment information, including entry in any electronic shipping device. Because fax number listed above. the number of packages and weight per package are critical to our ability to 3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100 correctly invoice, any omission or incorrect entry or unavailable information will more or less.” We are not obligated to act on any claim until all transportation result in a billing based on our estimate of the number of packages transported charges are paid. The claim amount may not be deducted from these charges or and either the standard dimensional factor at the time of billing or a standard any outstanding balance. “default” weight-per-package estimate determined at our sole discretion. 4. Bad order reports, appraisal reports of damage, notations of exceptions on 3. You may request an invoice adjustment for reasons not related to a service delivery records or other documents, inspection reports issued by our inspectors or failure by calling 1.800.399.5999 (option 4). If you choose to submit your request inspection agencies, requests for proof of delivery, and tracer or inspection requests via the telephone invoice adjustment system, the request must state the standing alone are not sufficient to comply with these claim filing requirements. reason you believe an adjustment or refund is warranted and must provide the 5. FedEx SameDay City shipment-status information is not intended or permitted to following: the FedEx account number (if any); the FedEx tracking number; and the be used by the shipper to file claims. date of shipment. 6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN A partial payment against an invoice is not considered a request for invoice THE DENIAL OF A CLAIM. adjustment or notice of a refund request. 7. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title 4. Requests for invoice adjustment due to an overcharge (including unidentified to, and salvage, any goods with respect to which payment has been made. By payments and duplicate payments) must be received within 60 days after the accepting payment, the claimant warrants and represents that it will transfer date of shipment. For adjustments due to a service failure, see the Money-Back title of such goods to FedEx upon request, and waives any and all claims arising Guarantee Policy section. from or related to any such salvage. For additional information or assistance regarding billing issues, please B. Acknowledgment of Claims. FedEx will, upon receipt in writing of a proper claim contact a FedEx account executive. filed in the manner and form described in this tariff and accompanied by the documents 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed required or requested by FedEx, acknowledge the receipt of such claim in writing within when your FedEx account is, or has been in the past, more than 60 days past due. 30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, claim in writing within 30 days of the receipt thereof. FedEx will create either in writing apply any overcharge amounts or other overpayments it agrees are owed to you or electronically a separate file for each claim received, assign each claim a successive against the oldest invoices. claim file number, and note the claim number assigned on all documents filed in support

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(Claims, cont.) of the claim and all records and correspondence relating to the claim, including the 4. In the event FedEx does not make an inspection, the recipient must make the written acknowledgment of receipt and, if in its possession, the pickup and delivery inspection and record all information pertinent to the cause. The recipient’s records covering the shipment involved. FedEx will record the date a claim is received inspection, in such case, may be considered as the FedEx inspection and will on the face of the claim document. The date of receipt will also be noted on our written not jeopardize any recovery due the shipper based on the facts contained in acknowledgment of receipt. the report. C. Time Limit for Filing Claims. Claims for loss, damage or delay must be filed in G. The claimant, and any other party with an interest in the shipment, shall exercise writing with FedEx within nine months from the date of delivery, or, in the event that reasonable care in mitigating damages arising from or related to any claim of loss, FedEx failed to make delivery, within nine months after the shipment was tendered to damage, delay, misdelivery or nondelivery with respect to any package. FedEx for shipment. Suits against FedEx must be instituted within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim Credit Terms and Payment specified in the notice. If claims are not filed or suits are not instituted in accordance A. We do not provide individual consumer credit privileges. with the foregoing provisions, FedEx will not be liable and such claims will not be paid. B. We will extend credit to shippers who, in the sole judgment of FedEx, are A Claim Reporting Form can be requested from a FedEx account representative or by creditworthy. calling 1.800.399.5999. C. As a condition of extending credit privileges, we reserve the right to require business D. Investigation of Claims: customers to provide current financial information, agree to bank draft arrangements for 1. Each claim must be supported by the original Customer Shipping Record (if payment on account, provide a security deposit or provide a bank letter of credit. applicable), evidence that applicable transportation charges have been paid, D. When credit privileges are extended, FedEx reserves the right to establish and and documents that prove the value of the property, and/or extent of the loss enforce a credit limit on your account. At our sole discretion, we may review and amend or damage. Such documents may include original purchase invoices, estimates a credit limit on your account. or invoices for repair, expense statements, appraisals, pictures of the damage E. The invoice date begins the credit term cycle, and payment in full and without offset and inside and outside packaging, or other certified documents. The documents is due within 15 days from the invoice date. Failure to keep your FedEx account current must be verifiable to our satisfaction. Where the property involved in a claim has will result in your account being placed on cash-only status. This status may impair not been invoiced to the recipient, or where an invoice does not show price or your ability to use our services, delay your shipments, and may result in the loss of any value, or where the property involved has not been sold, or where the property applicable discounts. has been transferred at bookkeeping values only, FedEx will, before voluntarily F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE paying a claim thereon, require the claimant to establish the destination value SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE of the quantity shipped, transported or involved, and to certify the correctness PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY of the valuations in writing. IN SUCH CIRCUMSTANCES. 2. When a claim for loss of an entire package or an entire shipment cannot G. Credit privileges will not be restored until you have paid all past-due balances in otherwise be authenticated upon investigation, FedEx will obtain from the full and all costs, fees and expenses incurred by FedEx in collecting or attempting to recipient of the shipment involved a certified statement in writing that the collect such balances. We may require you to secure the account with a form of payment property for which the claim is filed has not been received from any other source. as a prerequisite to credit restoration. We may decline to restore credit privileges even 3. In the event that the shipper and the recipient have refused a package, the if all costs, fees and expenses are paid. property shall thereupon pass to FedEx. FedEx will not honor a claim for an H. Customers requesting the reinstatement of their FedEx SameDay City service must abandoned package. contact the Recovery Collections department at 1.800.506.7580. E. Disposition of Claims. FedEx will, after receiving a written claim for loss or I. At our sole discretion, we may apply payments made on your account to any unpaid damage to the property transported, either pay actual or declared value for the property, invoice issued on your account. whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt Declared Value and Limits of Liability of claim by FedEx. If a claim cannot be processed and disposed of within 120 days (Not Insurance Coverage) after the receipt thereof, FedEx will advise in writing of the status of the claim and the A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss reason for the delay in making final disposition. Acceptance of payment of a claim shall or damage to shipments in accordance with the provisions of this tariff, FedEx liability extinguish any right to recover in connection with that shipment. is limited to the sum of $100 per shipment unless a higher value is declared at time of F. Damaged Property: tender and a greater charge paid as provided in the FedEx Service Guide. 1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the B. The declared value of any shipment represents our maximum liability in connection course of transportation and discovered by FedEx prior to delivery, FedEx will with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, either (1) return the damaged property to the shipper or (2) remove any damaged nondelivery, misinformation, any failure to provide information or misdelivery of property and ship the balance of undamaged merchandise. information. Exposure to and risk of any loss in excess of the declared value is either 2. Concealed Loss or Damage. Whenever property is delivered by FedEx and assumed by the owner or transferred by the owner to an insurance carrier through the damage or loss that was not evident upon reasonable inspection at the time purchase of an insurance policy. The shipper should contact an insurance agent or broker of delivery is not noted at the time of delivery, if the shipper or recipient notify if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF FedEx of the damage or shortage within 5 days of the date of delivery, then ANY KIND. FedEx will process the claim as if the damage or shortage had been noted by C. In cases where the shipper declares or agrees in writing that the property being the recipient at the time of delivery. shipped is released to a value exceeding $100 per shipment or article not enclosed in 3. FedEx reserves the right to inspect a damaged shipment on customer premises a shipment, an additional charge for each $100 or fraction thereof of total valuation as well as the right to retrieve the damaged shipment for inspection at a local will be assessed to which the base rate applies, up to a maximum declared value of FedEx facility. All of the original shipping cartons, packing and contents must be $2,000 per shipment. available for our inspection and retained until the claim is concluded. Inspection D. The foregoing notwithstanding, shipments containing all or part of the following will include examination of the damaged property, the shipping container and its items are limited to a maximum declared value of $1,000: packing, and any other action necessary to establish all the facts. If a shortage 1. Artwork, including any work created or developed by the application of skill, is involved, the inspector will compare the contents of the shipment with the taste or creative talent for sale, display or collection. This includes, but is not invoice, weigh the shipping container and contents, or conduct any other type limited to, items (and their parts) such as paintings, drawings, vases, tapestries, of investigation necessary to establish that a loss has occurred. In either case, limited-edition prints, fine art, statuary, sculpture and collector’s items. the inspection will be limited to a factual report. The shipper and recipient must 2. Film, photographic images (including photographic negatives), photographic cooperate with FedEx to assist in the inspection. A written record of our findings chromes and photographic slides. will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file.

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(Declared Value and Limits of Liability [Not Insurance Coverage], cont.) 3. Any commodity that by its inherent nature is particularly susceptible to damage Evening Delivery Only Fee or the market value of which is particularly variable or difficult to ascertain. An additional evening delivery only fee will be assessed for delivery between 4. Antiques, or any commodity that exhibits the style or fashion of a past era and 5:00 p.m.–8:00 p.m. when a customer selects this option in connection with whose history, age or rarity contributes to its value. These items include, but are residential delivery for FedEx SameDay City Economy. not limited to, furniture, tableware and glassware. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. Fuel Surcharge 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, FedEx reserves the right to assess fuel and other surcharges on shipments without crystal, glass, framed glass and any other commodity with similarly fragile qualities. notice. The amount and duration of any such surcharges will be determined at our 7. Plasma screens or any device which includes a plasma screen. sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow mount gems or stones (precious or semiprecious), industrial diamonds, and the FedEx Ground fuel surcharge table and is available at fedex.com. jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. Hazardous Materials 10. Precious metals, including, but not limited to, gold and silver bullion or dust, A. Hazardous materials, except as specified in this section, are prohibited. Please see precipitates or platinum (except as an integral part of electronic machinery). the Prohibited Items section. 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food B. FedEx accepts only certain hazardous materials. Contact a FedEx account executive, stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and say orders, gift cards and gift certificates, prepaid calling cards (excluding those that “hazardous materials” for more information. Specifically, FedEx accepts only dry ice require a code for activation), bond coupons, and bearer bonds. and Category B (UN 3373) hazardous materials for shipment. 12. Musical instruments that are more than 20 years old, or any customized or C. Permissible shipments must be properly classified, described, packaged, marked, personalized musical instruments. labeled and in proper condition for transportation according to applicable laws, rules 13. Scale models (including, but not limited to, architectural models and dollhouses) and regulations and FedEx SameDay City requirements. and prototypes. D. In no event will any waste material (including any hazardous waste or any material E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN intended to be recycled), any material regulated as an inhalation hazard, or any material THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT defined as a “hazardous substance” be tendered to FedEx for transportation. This BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT includes, but is not limited to, used hypodermic needles or syringes transported for CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO sterilization, recycling, disposal or for any other purpose, or other medical waste. SUCH SHIPMENT. E. With the exception of Category B (UN 3373) shipments, FedEx does not accept, F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS, and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE blood, blood products, plasma, or any other material derived from human or animal TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER cultures, specimens or samples, whether infectious or non-infectious; used health care IS LESS. products as defined in Title 49 of the Code of Federal Regulations; and any materials G. See the Liabilities Not Assumed section for other limitations and exclusions on regulated as UN 2814, UN 2900, and UN 3291. our liability. F. Shippers who tender Category B (UN 3373) shipments must comply with all H. With respect to any device or media upon or within which data or other information applicable local, state and federal laws governing packing, marking and labeling of (whether in print or electronic form) is maintained, the value of such device or media is shipments of blood and blood products, regardless of whether they are infectious. The limited to the cost to repair or replace such device or media without consideration for shipper assumes sole responsibility for compliance with all applicable governmental the data or other information contained therein or set forth thereon. By tendering any regulations. For more information on FedEx guidelines, go to fedex.com/packaging such device or media, the party making such tender acknowledges and agrees that and read our brochures on packaging clinical samples and Biological Substance, back-up copies of any and all data or information contained therein or set forth thereon UN 3373 specimens. are being maintained and can be readily reproduced. G. Shipments containing hazardous materials cannot be banded, strapped or taped Delivery Signature Options to form a bundle. H. All shipments containing dry ice require shipment marking and labeling. For FedEx offers three Delivery Signature Options for shippers: additional information on proper packing or labeling call 1.800.GoFedEx 1.800.463.3339 A. Indirect Signature Required. FedEx will obtain a signature in one of two ways: and say “hazardous materials.” 1. From someone at the delivery address; or I. Batteries, including lithium batteries, may be regulated when shipped for highway 2. From a neighbor, building manager or other person at a neighboring address. transport. Shippers should refer to the most current U.S. Department of Transportation B. Direct Signature Required. FedEx will obtain a signature from someone at the regulations to ensure compliance with marking, labeling and packaging requirements delivery address. If no one is at the address, FedEx will reattempt delivery the following as they pertain to the transportation of batteries. For details, go to fedex.com and enter business day unless marked return to sender. keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being C. Adult Signature Required. FedEx will obtain a signature from someone at least shipped for recycling or disposal, including damaged or defective batteries. 21 years old (government-issued photo identification required) at the delivery address. J. We have the right to refuse any shipment with an odor or any shipment that is wet If no eligible recipient is at the address, FedEx will reattempt delivery the following or leaking. If a shipment damages or contaminates any property, the shipper is solely business day unless marked return to sender. responsible for and will reimburse and indemnify FedEx for any and all costs, fees and D. Shipments to residential addresses may be released without obtaining a signature. expenses it incurs in connection with the cleanup of such damage or contamination. If you require a signature for a residential shipment, select one of the Delivery K. Hazardous material shipments found in the FedEx SameDay City system not properly Signature Options. prepared in accordance with DOT regulations and FedEx SameDay City requirements E. Indirect Signature Required is not available for shipments to nonresidential addresses. will be returned to the originating pickup location. If the shipper refuses return of the F. FedEx may accept requests for address corrections from a shipper or a recipient shipment, the shipper will reimburse FedEx for all costs and fees of any type connected for shipments involving the Direct Signature Required or Indirect Signature Required with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any options, and shipments where no signature is required. and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to G. FedEx will assess the delivery signature charge if the shipper requests the Delivery comply with FedEx hazardous materials shipping requirements. Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections.

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(Hazardous Materials, cont.)

L. Hazardous materials may not be rerouted to an address other than the original 10. Failing to deliver or not attempting to deliver a shipment on the scheduled intended-recipient’s address provided by the shipper. delivery day or time, if the shipper or recipient requested a later delivery or M. Shipments containing hazardous materials are not eligible for signature release, informed FedEx that the recipient location is closed or unavailable to accept driver release or indirect delivery. delivery on the originally scheduled delivery day or time. 11. Failing to obtain the signature option requested for shipments using FedEx Inspection of Shipments and Identification Requirement Delivery Signature Options. (See the Delivery Signature Options section.) FedEx reserves the right, but is not required, to open and inspect any shipment tendered 12. Shipments released without obtaining a signature at residential addresses. to it for transport. We may, at our sole discretion, require the shipper to provide their (See the Delivery Signature Options and Pickup and Delivery sections.) government-issued photo identification prior to tendering a package to FedEx. 13. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Liabilities Not Assumed Signature Options section.) FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED up” markings), “fragile” labels or other special directions concerning packages. VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. 16. Your failure to ship goods in packaging approved by us prior to shipment where IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS, such prior approval is recommended or required. CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL, 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, failure to provide a valid FedEx account number in good credit standing in the LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING billing instructions on shipping documentation. ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT 18. Our failure to notify you of any delay, loss or damage in connection with your FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. shipment or any inaccuracy in such notice. THE SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, 19. Any shipment where FedEx package scan records do not reflect acceptance of WITH RESPECT TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, the package by FedEx. MISINFORMATION OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET 20. Any shipments not actually tendered to and accepted by FedEx. Where service FORTH IN, AND PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, is requested, and the shipper fails to cancel the service in accordance with this FedEx will not be liable for, nor shall any adjustment, refund or credit of any kind be section, a cancellation fee may be imposed. given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation 21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing or failure to provide information caused by or resulting in whole or in part from: system, internet shipping device or any other electronic shipping method used to 1. The act, default or omission of any person or entity, other than FedEx, including ship a package, when the shipment is not tendered to FedEx. If you fail to do so those of any local, state or federal government agencies. and seek a refund, credit or invoice adjustment, you must comply with the notice 2. The nature of the shipment, including any defect, characteristic or inherent vice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is of the shipment. not liable for any refund, credit or adjustment unless you comply with those 3. The shipper’s violation of, or failure to comply with, any of the terms and notice provisions. conditions contained in this tariff, as amended from time to time, including, 22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. but not limited to, the improper and insufficient packing, securing, marking and 23. Damage to computers, or any components thereof, or any electronic equipment labeling of shipments, use of an account number not in good credit standing, or when shipped in any packaging other than: failure to provide complete and accurate information, including, but not limited a. The manufacturer’s original packaging, which is undamaged and has retained to, descriptions of cargo, addresses, etc. a good, rigid condition. 4. Public enemies, criminal acts of any person(s) or entities, including, but not b. Packaging that is in accordance with the FedEx packaging guidelines limited to, acts of terrorism, public authorities acting with actual or apparent available online at fedex.com/packaging. authority, authority of law, local disputes, civil commotions, hazards incident to c. FedEx laptop packaging, for shipments of laptop computers. a state of war, weather conditions (as determined solely by FedEx), disruptions d. FedEx small electronic device packaging, for shipments of cell phones, in FedEx SameDay City transportation networks (as determined solely by handheld computers, MP3 players and similar items. FedEx), strikes or anticipated strikes (of any entity, including, but not limited e. FedEx tablet packaging, for shipments of tablet computers. to, other carriers, vendors or suppliers), labor disruptions or shortages caused 24. Packaging of a shipment, including failure to comply with the provisions of this by pandemic conditions or other public health event or circumstances, natural tariff regarding packaging, or our provision of packaging, advice, assistance disasters (earthquakes, floods and hurricanes are examples of natural disasters), or guidance on the appropriate packaging of shipments unless such advice, conditions that present a danger to FedEx personnel, and disruption or failure assistance or guidance has been approved in writing by FedEx Packaging Design of communication and information systems (including, but not limited to, and Development and the writing expressly accepts liability in the event of a FedEx systems). damaged shipment. FedEx reserves the right to request a shipper to submit 5. Damage or loss of articles packaged and sealed by the sender or by person(s) a representative sampling of the packaging for inspection and testing. If the acting at the sender’s direction, provided the seal is unbroken at the time of shipper fails to comply with our request to inspect and test the packaging, or delivery, the shipment retains its basic integrity, and the recipient accepts the the sampling fails FedEx testing, FedEx will not be liable for any damages due shipment without noting the damage on the delivery record. to improper packaging. FedEx may issue written notice to you if you repeatedly 6. Erasure of information or data, or loss or irretrievability of information or data, fail to adhere to FedEx packaging requirements due to your pattern or practice of including but not limited to information or data stored on magnetic tapes, insufficient packaging. Claims for damage or loss associated with an identified files or other storage media, or erasure or damage of photographic images pattern or practice of insufficient packaging will be denied. Any such claim filed or soundtracks. related to your shipments will not be paid, regardless of which party files the 7. The loss of any personal or financial information including, but not limited to, claim, unless the claimant can establish that the loss or damage did not result social security numbers, dates of birth, driver’s license numbers, credit card from a failure to use proper packaging. FedEx will continue to deny such claims numbers and financial account information. until we determine that you have ceased the pattern or practice of failing to 8. Our inability to provide a copy of the delivery record or a copy of the signature adhere to the packaging requirements. Nothing in this paragraph is intended to obtained at delivery. limit FedEx’s right to deny a claim where the shipment in dispute is found to have 9. Failing to deliver or to meet our delivery commitment for any shipments with an improper packaging. At the sole discretion of FedEx, FedEx may require a shipper incomplete or incorrect address. (See the Undeliverable Shipments section.) of packages classified as Oversize, as defined in the Rates section of the FedEx

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Service Guide, to submit a representative sampling of the oversize packaging for You agree that you will not sue FedEx as a class plaintiff or class representative, inspection and testing. If the shipper fails to comply with our request to inspect join as a class member, or participate as an adverse party in any way in a class-action and test oversize packaging or the sampling fails FedEx testing, FedEx will not be lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a liable for any damage to shipper’s oversize packages. lawsuit as an individual plaintiff. 25. FedEx does not provide protective services for transportation of perishable To the extent that any court finds that state rather than federal law applies to any commodities or of commodities requiring protection from heat or cold. Such provision of this contract, the controlling law is the substantive law of the state in which commodities will be accepted for transportation solely at the shipper’s risk for you tendered your shipment to FedEx. To the extent there is a conflict between the loss of value or damage occasioned by exposure to heat or cold, or the inherent provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to vice of such perishable commodities. Shipments containing perishable articles Title 49 of the U.S. Code, the provisions of this tariff shall govern. must be packaged for a minimum transit time of at least 12 hours greater than The performance of any services does not make FedEx an agent of the shipper or the shipment’s delivery commitment time. any third party for any purpose. 26. The failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. Money-Back Guarantee Policy 27. Our compliance or noncompliance with verbal or written delivery instructions Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a from the sender, recipient or persons claiming to represent the shipper or money-back guarantee for our services. This guarantee can be suspended, modified recipient, including requests made by the recipient for delivery options using or revoked at our sole discretion without prior notice to you. FedEx Delivery Manager. A. Money-Back Guarantee. At our option, we will, upon request, either refund or 28. Our compliance or noncompliance with any request to intercept a shipment in credit your transportation charges in the event of a service failure (which means delivery transit, or to prevent delivery. of your shipment 60 seconds or more after the published delivery commitment time 29. The failure to properly designate a delivery address as a Residential Delivery or for the selected service and destination, except as otherwise described in these terms Commercial Delivery, including delivery addresses that were processed through and conditions). This money-back guarantee is your exclusive remedy in the event of a any address verification function or program. service failure for the recovery of all or any portion of the FedEx charges for a shipment. 30. The shipper’s failure to provide accurate delivery address information. If the money-back guarantee is suspended, there is no remedy or recovery of charges 31. Any shipment containing a prohibited item. (See the Prohibited Items section.) for a service failure. There are no delivery commitments for shipments on which the 32. Our inability or failure to complete a delivery, or a delay to any delivery, due to money-back guarantee is suspended. acts or omissions of regulatory agencies. B. Limitations. The following limitations apply to any refund or credit related to a 33. Delays in delivery caused by adherence to FedEx policies regarding the payment service failure: of duties and taxes or other charges. 1. A credit or refund under the money-back guarantee will be applied only against 34. Our failure or inability to attempt to contact the sender or recipient concerning charges for the shipment giving rise to the credit. an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing 2. At the sole discretion of FedEx, the money-back guarantee may not be honored documentation; payment of duties and taxes necessary to release a shipment; when the request is made by, or the information utilized to determine the status of or an incomplete or incorrect customs broker’s address. the shipment is determined by, a third party other than the payer of the charges. 35. Hazardous-materials shipments that the shipper did not properly declare, 3. The FedEx SameDay City Money-Back Guarantee applies only to deliveries within including proper documentation, markings, labels and packaging. FedEx will the U.S. not pay a claim on undeclared or hidden hazardous materials and the FedEx 4. Shipments tendered for delivery on holidays that are business days for FedEx Money-Back Guarantee does not apply. (for example, Good Friday and Presidents Day) will be scheduled for delivery on 36. Your use of FedEx customer automation systems or software versions that that day if the recipient business is open. However, if the recipient business is are no longer supported by FedEx, or your failure to update or upgrade FedEx known by FedEx to be closed due to the holiday, the shipments will be scheduled customer automation hardware or software as provided or directed by FedEx for delivery on the next business day the recipient is open, but the money-back from time to time. guarantee will not apply. 5. If a delivery later than the original scheduled delivery time is requested by Limitations on Legal Actions and Governing Law the shipper or recipient before the first delivery attempt is made, the delivery Any civil claim for overcharges (including, but not limited to, duplicate payments and commitment for application of the money-back guarantee policy will be adjusted unidentified payments) must be brought within 18 months after the claim accrues. to account for the requested delivery time. Any legal proceeding arising from or related to any loss, damage, delay, misdelivery, 6. If the shipper or recipient informed FedEx that the recipient location is closed on nondelivery, misinformation, any failure to provide information, or misdelivery of a certain day or at a certain time, or unavailable to accept delivery, the delivery information relating to the shipment, must be brought within two years and one day commitment for application of the money-back guarantee policy will be the next from the date FedEx gives written notice that FedEx has disallowed any part of the business day. claim specified in the notice. C. Exceptions. FedEx will not be obligated to refund or credit your transportation Any right you might have to damages, refunds, credits, recovery of reliance charges or convenient delivery option charge if: interests, disgorgement, restitution, injunctive relief, declaratory relief or any other 1. We provide you with proof of timely delivery, consisting of the date and time of legal or equitable relief whatsoever against FedEx under any cause of action arising delivery and, if applicable, the name of the person who signed for the shipment, from the transportation of any shipment pursuant to the FedEx Service Guide shall be or service-exception information reflecting that the failure to deliver timely resulted extinguished unless you first comply with all applicable notice periods and requirements from circumstances described under the Liabilities Not Assumed section. in this tariff including, but not limited to, the periods and requirements for providing 2. The service failure resulted, in whole or in part, from any of the circumstances notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and described under the Liabilities Not Assumed section. FedEx understand that timely and complete compliance with such notice periods and 3. The shipper did not properly label the shipment in accordance with the FedEx requirements is a contractual condition precedent to your right to any relief whatsoever, Service Guide, including, without limitation, affixing the correct business name and you must plead compliance with those conditions precedent on the face of any and contact name and deliverable address (number, street, city, state, and a complaint that you file against FedEx. You and FedEx agree that FedEx cannot be five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay considered to have breached any obligation to you unless or until FedEx wrongfully City bar-code label on the package. denies a claim submitted to FedEx pursuant to the notice periods and requirements 4. The shipment was not picked up by a FedEx driver at the shipper’s location or an contained in this tariff. Finally, you and FedEx agree that you will comply with applicable alternate address location, at a FedEx Office Print and Ship Center, at a FedEx notice periods and requirements even if you believe that such compliance will not result Ship Center, or at a FedEx Authorized ShipCenter prior to that location’s regular in relief from FedEx or if you lack knowledge regarding whether such compliance will scheduled pickup time. result in relief from FedEx.

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5. The shipment contained special instructions, including, but not limited to, FedEx G. As directed by FedEx, Package Consolidators must require a government-issued Delivery Signature Options or change in delivery commit time. photo ID to validate the identity of their customer and must keep a record of the name 6. There was an unexpected material increase in the number of packages tendered and address on the ID of their customer for each package. from your shipping location. 7. A charge for additional handling or address correction applied; see Rates in the Package Restrictions (Size and Weight) FedEx Service Guide for details. The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length, 8. FedEx received a request to redirect the shipment from a delivery address to a width or height) and 120 inches in length plus width plus height. FedEx SameDay Hold at Location address. City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx 9. The package was unauthorized (see the Package Restrictions [Size and Weight] SameDay City Direct multiple-piece shipments include up to 25 pieces per shipment. section). FedEx SameDay City Route total piece count can vary per route. 10. The shipment was undeliverable or returned. FedEx reserves the right to assess additional handling, oversize package and 11. The shipment contained hazardous materials. unauthorized package surcharges on any package whose dimensions are altered during 12. The shipment was delayed due to an incorrect address or ZIP code or the transit, causing it to meet the parameters for these charges. unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the shipment, including signatures obtained via FedEx Delivery Packaging and Marking Signature Options. A. You must comply with all applicable local, state and federal laws, including those 13. The shipment was delayed due to security or other regulatory delays, including governing packing, marking and labeling for all shipments. permanent, regular, or daily security procedures at the recipient location. B. All shipments must be prepared and packed by the sender in such a manner as 14. The shipment was not properly prepared in accordance with DOT regulations to be able to withstand the normal rigors of surface transportation and associated and FedEx SameDay City requirements. handling. Shipper must print and affix a FedEx SameDay City label to each package 15. The shipment was tendered for delivery via FedEx SameDay City Direct. within a shipment. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items you must notify us of the service failure and request a refund or credit in compliance that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must with the conditions listed below. If you do not comply with these conditions, you have all sharp edges and protrusions wrapped, and the address label must be secured are not entitled to receive a refund or credit and cannot recover compensation for using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by a service failure in any lawsuit. wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, 1. You may request a refund or credit due to a service failure by submitting the garment bags, aluminum cases, plastic cases, computer cartons or any other item whose request via our telephone billing option at 1.800.399.5999 (option 4). outer finish might be damaged by adhesive labels, soiling, marking or other types of 2. Your notification of a service failure must include your FedEx tracking number surface damage that is normal with ordinary care in handling should be placed in a and invoice number, if applicable. protective container for shipment. FedEx is not responsible for damage to said items if 3. All requests for a refund or credit must be received via one of the approved not placed in a protective container. Exposed casters, wheels or rollers are prohibited channels within 15 calendar days of the invoice date or within 15 calendar days and must be removed or packaged. from the ship date if you are paying by credit card. D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless 4. A partial payment against an invoice is not considered a request for invoice tested and approved for acceptance by FedEx Packaging Design and Development. adjustment or notice of a refund request. A notification of the reason for an Information on how to submit your packaging for testing is available at fedex.com/ unpaid charge with your payment is not considered a request for an invoice packaging. adjustment or notice of a refund request if the reason relates to a service failure. E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment Package Consolidators (Including FedEx Authorized or it cannot be returned because of leakage or damage due to faulty packaging, the ShipCenter Locations, and FedEx ShipSite Locations shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type at Office Depot and OfficeMax) connected with cleanup of any spill or leakage. Package Consolidators are responsible for complying with all applicable requirements in F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. this tariff. Shipments containing wet ice must be prepared to prevent the leakage of any liquid, If you tender packages to a Package Consolidator instead of to us directly, the regardless of package orientation. For additional wet-ice packaging requirements, refer following limitations apply: to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. A. Package Consolidators are not agents of FedEx, and we are not responsible for any G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not errors or omissions made by them. limited to, electronic and electrical devices, scientific testing equipment, fragile glass, B. Package Consolidators may submit claims for refunds or credits for shipping charges crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and under the money-back guarantee policy. Neither the person or entity tendering the Development prior to shipping. package to the Package Consolidator nor the recipient is eligible for refunds or credits For general packaging assistance, including packing, sealing and labeling tips under the money-back guarantee policy. and information on how to submit your packaging for testing or evaluation, go to C. In order for a Package Consolidator to receive packaging supplies from FedEx, the fedex.com/packaging. Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. Pharmaceuticals D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, You are responsible for complying with all applicable local, state and federal laws, but they are not required to. Package Consolidators set their own rates for reselling regulations, ordinances and rules governing the tendering of pharmaceuticals for FedEx services. shipment. Shipments containing pharmaceuticals must not have labels, markings or other E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged written notice that a pharmaceutical is contained within. Select the Direct Signature or delayed shipments tendered to a Package Consolidator, as the Package Consolidator Required Delivery Signature Option if you require FedEx to obtain a signature from is the shipper of these packages. Package Consolidators are independently owned and someone at the delivery address, or the Adult Signature Required Delivery Signature operated businesses. Option if you require an adult signature for delivery. See the Delivery Signature Options F. See the Package Consolidator representative for information regarding rates and section for details. services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator.

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Pickup and Delivery 7. Items resembling a bomb, hand grenade or other explosive or incendiary device. A. We do not offer a restricted-delivery service and may deliver to someone other than This includes, but is not limited to, inert products such as novelty items, training the person or entity named as the recipient. We also may make an indirect delivery. aids and works of art. Indirect delivery is a completed delivery to an address or location other than the address 8. Lottery tickets and gambling devices where prohibited by law. on the applicable address label and includes shipments delivered via Indirect Signature 9. Waste material (including any hazardous waste or any material intended to be Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes. recycled), or any material defined as a “hazardous substance.” This includes, Package addresses must include the complete street address and ZIP code of the but is not limited to, used hypodermic needles or syringes transported for recipient. sterilization, recycling, disposal or for any other purpose, or other medical waste. B. If our first delivery attempt of a shipment to a residential or non-residential address 10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products, is unsuccessful, we may make an additional attempt on the following business day plasma, or any other material derived from human or animal blood whether in unless the shipper requests and pays for same-day return to sender service. liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, C. Shipments to hotels, hospitals, government offices or installations, university specimens or samples, whether infectious or non-infectious; used health care campuses, or other facilities that utilize a mailroom or other central receiving area will products as defined in Title 49 of the Code of Federal Regulations; and any be delivered to the central receiving area, unless otherwise authorized and approved materials regulated as UN 2814, UN 2900, and UN 3291. by FedEx. 11. Hazardous materials, except as provided in the Hazardous Materials section. D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or 12. Inhalation hazards. freight), or use alternative pickup or delivery arrangements, to maintain the safety of our 13. Shipments that are wet, leaking or emit an odor of any kind. employees and in cases in which we believe that our services may be used in violation 14. Live insects. of local, state or federal laws. 15. Shipments or commodities that are prohibited by applicable local, state or E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. federal law. F. Pickup and delivery may not be available in all areas. 16. Counterfeit goods, including, but not limited to, goods under a trademark that G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole is identical to or substantially indistinguishable from a registered trademark, discretion, contact the shipper and/or recipient to obtain delivery instructions, or to without the approval or oversight of the registered trademark owner (also notify them that a delivery is scheduled or that a delivery has been completed. commonly referred to as “fake goods” or “knock-offs”). H. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment. 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, I. Special handling fees and additional surcharges may apply for FedEx SameDay City loose tobacco, smokeless tobacco, hookah or shisha. shipment requests. See the FedEx SameDay City Fees section for details. 18. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use; any product that contains any amount Pickup Attempt of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and synthetic cannabinoids. A fee applies when a shipment is not ready when we attempt pickup. The shipment 19. Fireworks. may be rerated based on the new ready time. The ready time can be the current day 20. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. until 8 p.m. or the next business day between 7 a.m. and 8 p.m. Ready and transit times in weight. will apply. A ready time requested outside of those times will require a new shipment 21. Firearms (whether assembled or disassembled). request by the customer. 22. Waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries. Plants and Plant Materials Notwithstanding any other provision of the FedEx Service Guide, we are not liable FedEx assumes no liabilities if plants and plant materials are damaged in transit or if for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees damages result from delay of shipment. If you choose to ship plants or plant materials, to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of including seedlings, plant plugs and cut flowers, they must be shipped in accordance the shipper’s violation of any local, state or federal laws or regulations or from tendering with applicable local, state and federal laws. Shipments containing these items may be any prohibited item for shipment. inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx is not liable or responsible for damage, refunds or credits Proof of Delivery resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including Guarantee Policy sections.) delivery date, online at fedexsameday.com, via the FedEx SameDay City mobile app or Prohibited Items by calling FedEx SameDay Customer Service at 1.800.399.5999. There is no additional charge for this service. You are prohibited from tendering the following items for shipment, and you agree not B. We will, when available, provide proof-of-delivery information for shipments to do so: delivered within our primary service areas when requested by the sender, recipient or 1. Money, cash, coins, currency, paper money and negotiable instruments third-party payer within 18 months of the shipping date. We assume no liability for equivalent to cash, such as endorsed stocks, bonds and cash letters. our inability to provide a record of the proof of delivery. We assume no liability for our 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay fish and shellfish for human consumption, is acceptable, provided the shipper City service. is in compliance with all local, state, and federal laws.) C. When available, we may also provide an image of the signature proof of delivery. 3. Animal carcasses, except as provided in the Animal Carcasses section. (This We will, when available and when requested by the sender, recipient or third-party restriction does not apply to properly packaged meat or poultry products payer, provide an image of the recipient’s signature along with other delivery information intended for human consumption.) that is available in electronic form. 4. Human corpses, human organs or body parts, human and animal embryos, or D. For FedEx SameDay City service, we will, if requested, email the shipper to provide cremated or disinterred human remains. the time of delivery and name of the person who received the delivery. An attempt is 5. Shipments that require us to obtain a local, state or federal license for their made to contact the shipper and/or recipient at the time of delivery. If unsuccessful, transportation. FedEx has no further obligation to the customer with respect to proof of performance. 6. Shipments that may cause damage or delay to equipment, personnel or other shipments.

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Rate Quotations C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT Rates and service quotations provided to you by FedEx, including but not limited to, TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, rates and service quotations provided by our employees, agents, interactive voice AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL response systems and customer automation platforms are estimates and will be based HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, upon information provided by you, but final rates and service charges may vary from IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. the quotes based upon the characteristics of the shipment actually tendered to us and the application of this tariff. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Routing and Rerouting SameDay City agreement) concerning the rates, features of service, and terms and FedEx may accept a request to reroute a shipment subject to the following conditions: conditions applicable to FedEx SameDay City service will be controlled by the FedEx 1. A special handling charge will be billed per the payment method specified for Service Guide, as modified, amended, changed or supplemented. We are not liable each rerouted shipment, and it will appear as an address correction on the for, nor will any adjustment, refund or credit of any kind be made, as a result of any invoice. See Rates in the FedEx Service Guide for details. discrepancy in any rate or service quotation made prior to tender of the shipment and 2. To reroute a shipment, the sender must call FedEx SameDay Customer Service the rates, and other charges that we invoice to you. Rates quoted will vary depending at 1.800.399.5999 and provide us with a FedEx account number, the FedEx on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts tracking number, the new destination and a valid contact telephone number applied to his or her account. for the recipient. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx 3. We may not honor a reroute request from the recipient. account, do not have discounts applied to their account and if they charge their 4. Our money-back guarantee policy does not apply to shipments that are rerouted. shipping to their account. We have no liability or any remedy for service failure for these shipments. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx 5. Only one reroute will be allowed per shipment. account, have discounts applied to their account and if they charge their shipping 6. FedEx may not reroute shipments when Adult Signature Required has been to their account. selected as a delivery signature option. For the most current information regarding areas served and delivery commitments, 7. Hazardous materials may not be rerouted to an address other than the original check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service intended-recipient’s address provided by the shipper. (Note: Shipments may be at 1.800.399.5999. made available as hold for pickup or be returned to the sender.) 8. Any requested change to an address that is not a reroute or an address Refusal or Rejection of Shipments correction is a new shipment, and new shipping charges will apply. We reserve the right to refuse, hold or return any shipment and may do so at our sole We will determine the routing of all shipments. discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, Same-Day Return to Sender property or personnel; (2) the shipment is likely to sustain damage or loss in transit Same-day return to sender is a fee charged on undeliverable shipments when customers because of improper packaging or otherwise; (3) the shipment contains any prohibited have selected that the shipment is to be returned the same day or as soon as possible. items; (4) the account of the person or entity responsible for payment is not in good It is assessed only when the shipper selects this option and the shipment was rendered credit standing; (5) when acceptance of the shipment may jeopardize our ability to undeliverable. provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Service Areas Service areas are subject to change without notice. For current service area information Return Options on selected ZIP codes, please go to fedexsameday.com or call customer service at A. In the event a shipment is undeliverable, the shipment will be stored overnight and 1.800.399.5999. delivery reattempted the next day. If after the second delivery attempt the shipment is still not able to be delivered, the shipment will be stored overnight and returned to Signature Releases the shipper on the third day. The foregoing notwithstanding, if the shipper desires the A. Shipments with a declared value of less than US$500 may be delivered and released shipment to be returned on the same day, Same-Day Return To Sender may be selected without obtaining a signature when the sender has authorized a release or, at our sole at time of tender for a fee. Once selected any undeliverable shipment will be returned option, upon oral or written instruction from the sender or recipient. We may authorize to the origin location the same day. For applicability of requests for returns, refer to the shipments released without signature to those with accounts in good credit standing Same-Day Return to Sender section of this tariff. FedEx SameDay City return options and to those who otherwise have established a satisfactory payment history. We also are subject to all other terms and conditions provided in the FedEx SameDay City claims reserve the right to release shipments at residential delivery locations without obtaining regulations, and as a whole, the tariff. The contents of a return shipment are subject to a signature, provided that none of the restrictions below apply. the same restrictions and prohibited-item limitations as the original shipment. B. At our sole discretion, some shipments may not be released without a delivery B. Return to Sender must be selected at the time of order entry for return authorization signature even when release is authorized, including, but not limited to: if not delivered same day. The contents of a return shipment are subject to the same 1. Damaged shipments. restrictions and prohibited-item limitations as the original shipment. FedEx shall not be 2. Hazardous materials shipments, except those with dry ice as the only hazardous liable for any damage to a shipment or claim arising out of the use of a return to sender materials in the shipment. option unless the shipment was lost during shipment or there was visible damage noted 3. Shipments billed to an invalid or missing credit card number. by the driver at time of delivery. FedEx shall not be liable for any concealed damage 4. One or more packages in a multiple-piece shipment if all packages cannot be for items returned by selecting return to sender. Receipt of a shipment without written safely released. notice of damage on the delivery record is prima facie evidence that the shipment was 5. The delivery location or circumstances are unsuitable for release without delivered in good condition. FedEx liability for any loss or damage arising out of an signature as determined at our sole discretion. authorized return to sender shipment shall never exceed the actual amount of damage C. At our sole discretion, shipments having a declared value of US$500 or greater may or the declared amount, whichever is lower. All other terms and conditions related not be released without a signature even where the release is otherwise authorized. to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for shipments shipped through the use of a FedEx SameDay City return option. Tobacco and Tobacco Products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section.

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Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx SameDay City. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx SameDay City service at the payer’s expense. Shipments will be returned via FedEx SameDay City service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. If an undeliverable shipment cannot be delivered or returned, if the shipper or recipient cannot be contacted, or if the shipment contains perishable commodities, the shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal. Warranties FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. Additional Information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339.

191 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Index For in-depth information about FedEx® services and how to ship, go to fedex.com/serviceguide.

1-Business-Day Delivery Options Air Distribution ...... 9 International Freight ...... 8–9 Air Freight Forwarding ...... 9 International Package ...... 4 Air Waybills ...... 16 U.S. Freight ...... 6 Airbills ...... 16 U.S. Package ...... 2 Aircraft, Chartering ...... 7 1Day Freight Airline-to-Airline Transfer Fee (SameDay) ...... 59 Fees and Other Shipping Information ...... 113–129 Airport-to-Airport, International ...... 8 Rates ...... 64 Alaska Service Description ...... 6 Express Package Rates ...... 50–54, 57 2-Business-Day Delivery Options Ground and Home Delivery Rates ...... 109–111 International Freight ...... 8–9 One Rate Pricing ...... 63 International Package ...... 4–5 Pickup or Delivery Fee (SameDay) ...... 59 U.S. Freight ...... 6 Alcoholic Beverages (Terms and Conditions) ...... 134, 150, 165, 182 U.S. Package ...... 3 Alternate Address Pickup Charge, Ground ...... 113, 123 2Day Ancillary Clearance Service Fees ...... 114, 116–117 Fees and Other Shipping Information ...... 113–129 Android, FedEx Mobile for ...... 18 Rates ...... 29–57 Animal Carcasses (Terms and Conditions) ...... 165, 182 Rates, One Rate Pricing ...... 63 Animals, Ornamental Marine Life (Including Live Fish) and Service Description ...... 3 Animal Carcasses (Terms and Conditions) ...... 135 2Day A.M. Apparel, Shipping via International MailService ...... 5 Fees and Other Shipping Information ...... 113–129 Appointment Home Delivery ...... 11, 123 Rates ...... 29–57 Apps, Mobile ...... 18 Rates, One Rate Pricing ...... 63 Artwork, Packaging for ...... 15 Service Description ...... 3 Authorized ShipCenter Locations ...... 17 2Day Freight Automatic Debit (Payment Option) ...... 19 Fees and Other Shipping Information ...... 113–129 Auto Parts, How to Pack ...... 14 Rates ...... 64 Service Description ...... 6 B 3-Business-Day Delivery Options Barcode Labels ...... 16 International Freight ...... 8–9 Batteries, How to Pack ...... 14 International Package ...... 4–5 Batteries, How to Ship Training ...... 13 U.S. Freight ...... 6 Bill of Lading, FedEx Freight ...... 16 U.S. Package ...... 3 Billing (Terms and Conditions) ...... 135, 150, 165, 177, 182 3Day Freight Billing Online ...... 19 Fees and Other Shipping Information ...... 113–129 Billing Options ...... 19 Rates ...... 64 Books, Shipping via International MailService ...... 5 Service Description ...... 6 Boxes 10kg Box and 25kg Box 10kg Box and 25kg Box ...... 4 Rates ...... 67–97 Express Options ...... 15 Description ...... 4 Freight...... 7 Purchasing ...... 15 A Brochures, Shipping via International MailService ...... 5 Account, Opening Broker Select, International Online: fedex.com/new Applicable Services and Fees ...... 114, 118 Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Description ...... 12 Account Management ...... 19 Documentation ...... 16 Online: fedex.com/accountmanagement Business Delivery Options via Ground ...... 3 Account Numbers (Terms and Conditions) ...... 134, 149, 165, 181 Add Special Options ...... 11–12 C Additional Deliveries Fee (SameDay) ...... 59, 61 Call Tag, Ground Additional Document Charge (International Next Flight) ...... 100, 102 Applicable Services and Fees ...... 113, 123 Additional Handling Surcharge ...... 114, 115 Description ...... 10 Additional Handling Surcharge — Non-stackable ...... 114, 116 Canada Additional Shipping Fees ...... 114, 115–129 Express Freight Rates, U.S. Export ...... 103, 105 Additional Weight Charges (International Next Flight) ...... 100, 102 Express Freight Rates, U.S. Import ...... 104 Address Correction Fee ...... 114, 116 Express Package Rates, U.S. Export ...... 67–68, 82 Address Correction Fee (SameDay) ...... 61 Express Package Rates, U.S. Import ...... 83, 98 Adult Signature Required ...... 11, 122 Ground Rates ...... 112 Aerospace Solutions ...... 12 Ground Service Description ...... 5 After-Hours Fee (SameDay) ...... 59, 61 Northern Canada Surcharge ...... 114, 126 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery Zones ...... 28 (Terms and Conditions) ...... 182 Cancellation (Terms and Conditions) ...... 183 After You Ship ...... 18–19 Cancellation Fee (SameDay) ...... 59, 61 Air Cargo Services ...... 8 Cargo Services ...... 8

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C (cont.) Carriage Under International Conventions (Terms and Conditions) ...... 152 Dangerous Goods (Terms and Conditions) ...... 138, 153 Cartage Agents (Terms and Conditions) ...... 136, 152 Date Certain Home Delivery ...... 11, 123 Cash (Payment Option) ...... 19 Deaf, Telecommunications Device for the Catalogs, Shipping via International MailService ...... 5 Call 1.800.238.4461 CDs, Shipping via International MailService ...... 5 Declared Value and Limits of Liability (Terms and Conditions) ...... 139, 154, 170, 184 Cellphones, Packaging for ...... 15 Declared Value Charge ...... 59, 61, 100, 102, 113, 119 Certificate of Origin ...... 16 Declared Value Shipment Form, Ground ...... 16 Change of Air Waybill Charge ...... 114, 118 Definitions (Terms and Conditions) ...... 133, 148, 164, 181 Charges. See Fees; Rates Delicate Shipments, Custom Critical ...... 7 Charters ...... 7 Delivery Area Surcharge ...... 114, 119 Checks (Payment Option) ...... 19 Delivery Fees ...... 59, 61–62, 100, 102, 113–129 Choose a Service ...... 2–10 Delivery Manager ...... 11, 113, 122 Online: fedex.com/servicefinder Delivery Notice ...... 11, 113, 122 Claims (Terms and Conditions) ...... 137, 152, 167, 183 Delivery Reattempt Charge ...... 114, 120 Call 1.800.GoFedEx 1.800.463.3339 and say “claims” Delivery Reattempt Charge (SameDay) ...... 59, 62 Clearance Entry Fee ...... 117 Delivery Reattempts ...... 114, 120 Clinical Samples, How to Pack ...... 14 Delivery Services C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service International Freight ...... 8–9 (Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.) International Package ...... 4–5 Collect on Delivery (C.O.D.) U.S. Freight ...... 6–7 Applicable Services and Fees ...... 113, 122 U.S. Package ...... 2–3 Description ...... 12 Delivery Signature Options Collect on Delivery (C.O.D.) Service (Terms and Conditions) ...... 137, 152, 168 Applicable Services and Fees ...... 62, 113, 122 Commercial Invoice ...... 16 Description ...... 11 Commuter Airline Transfer Fee (SameDay) ...... 59 Delivery Signature Options (Terms and Conditions) ...... 139, 155, 170, 185 Compare Services and Rates ...... 21 Dimensional Weight ...... 114, 121 Computers, How to Pack ...... 14 Dimensional Weight (Terms and Conditions) ...... 140, 155, 170 Computers, Packaging for ...... 15 Direct Signature Required ...... 113, 122 Confirmation of Delivery ...... 12, 18 Direct-Distribution Services ...... 9 Consolidated Shipments ...... 9 Documentation, Shipment ...... 16 Consolidation Service (Terms and Conditions) ...... 177 Door Tags ...... 11 Contents ...... 1 Online: fedex.com/options Control Delivery ...... 11, 113, 122 Drop Boxes ...... 17 Controlled Export, International Dropoff Shipments ...... 17 Applicable Services and Fees ...... 113, 124 Online: fedex.com/locate Description ...... 12 Duties and Taxes ...... 114, 121 Convenient Delivery Options, Home Delivery ...... 11, 113, 123 Duties and Taxes (Terms and Conditions) ...... 155, 178 Countries Served International Economy, International First and International Priority ...... 24–26 E International Economy Freight and International Priority Freight ...... 27 Early-Morning Services. See First Overnight; First Overnight Freight; International First International Next Flight ...... 99–102 Economy Services. See International Economy; International Economy Freight International Premium ...... 105 EDI (Electronic Data Interchange) ...... 19 Courier Pickup Charge ...... 113, 121 EEI (Electronic Export Information) ...... 16, 100, 113, 121 Credit Card (Payment Option) ...... 19 Electronic C.O.D. (E.C.O.D.), Ground Credit Terms (Terms and Conditions) ...... 138, 152, 169, 184 Applicable Services and Fees ...... 113, 123 Currency Conversion Fee ...... 114, 118 Description ...... 12 Custom Critical ...... 7 Electronic Data Interchange (EDI) ...... 19 Call 1.800.762.3787 Electronic Export Information (EEI) ...... 16, 100, 113, 121 Customer Service Electronic Funds Transfer (Payment Option) ...... 19 Call 1.800.GoFedEx 1.800.463.3339 Electronics, Packaging for ...... 15 Customize Delivery to a Residence ...... 11 Email Return Label Customs Clearance ...... 12, 114, 116–118 Applicable Services and Fees ...... 113, 123 Customs Clearance (Terms and Conditions) ...... 153, 177 Description ...... 10 Emergency Shipments. See Custom Critical; International Next Flight; SameDay; D SameDay City; SameDay Freight Dangerous Goods (Express) Envelopes ...... 2, 15 Applicable Services and Fees ...... 113, 118 Environmental Information ...... 15 Description ...... 13 Online: fedex.com/social-responsibility Documentation ...... 16 Evening Delivery Only Fee (SameDay) ...... 61 Dropoff ...... 13 Evening Delivery Only Fee (Terms and Conditions) ...... 185 How to Pack ...... 14 Evening Home Delivery ...... 11, 123 Pickup Scheduling ...... 13 Excess Mileage Fee (SameDay) ...... 59, 61 Online: fedex.com/dangerousgoods Expanded Service International Air Waybill ...... 16 Call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” Export AgentFile ...... 16, 121 Call 1.901.375.6806 outside the U.S.

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E (cont.) Export Control Laws (Terms and Conditions) ...... 156 ExpressTag Export Documentation ...... 16 Applicable Services and Fees ...... 113, 123 Export Rates (From the U.S.) ...... 65–82, 99–100, 103, 105, 112 Description ...... 10 Export Services (From the U.S.) ...... 4–5, 8–9 Express Terms and Conditions Express Billable Stamps ...... 10 International ...... 147–162 Express Documentation ...... 16 U.S...... 132–146 Express Drop Boxes ...... 17 See also Ground Tariff; SameDay City Tariff Express Freight Services, International Extended Service Area Delivery Fee ...... 114, 121 Dangerous Goods ...... 13, 113, 118 Extended Service Area Pickup Fee ...... 114, 122 Documentation ...... 16 Extra-Large Packages (Terms and Conditions) ...... 140, 156 Fees and Other Shipping Information ...... 113–129 Extra Services Charge ...... 113, 122 Rate Calculation ...... 23 Services ...... 8–9 F U.S. Export Rates ...... 103, 105 Fee Changes ...... 22 U.S. Import Rates ...... 104 Online: fedex.com/us/shipping-rates Zones ...... 27, 28, 105 Fees ...... 59, 61–62, 100, 102, 113–129 Online: fedex.com/internationalfreight Find Your Rate ...... 20–129 Express Freight Services, U.S. Firearms (Terms and Conditions) ...... 140, 171 Dangerous Goods ...... 13, 113, 118 First Overnight Documentation ...... 16 Fees and Other Shipping Information ...... 113–129 Fees and Other Shipping Information ...... 59, 113–129 Rates ...... 29–57 Rate Calculation ...... 23 Rates, One Rate Pricing ...... 63 Rates ...... 58, 64 Service Description ...... 2 Services ...... 6 First Overnight Freight Online: fedex.com/usfreight Fees and Other Shipping Information ...... 113–129 Express Freight US Airbill ...... 16 Rates ...... 64 Express Multiweight Service Description ...... 6 Description ...... 7 Flat-Rate International Shipping ...... 4 U.S. Export Rates ...... 82 Flat-Rate LTL Freight Shipping ...... 7 U.S. Import Rates ...... 98 Flat-Rate Pricing, U.S...... 63 U.S. Rates ...... 56–57 Flowers, How to Pack ...... 14 Express On-Call Pickup Charge ...... 113, 121 Framed Art, Packaging for ...... 15 Express Package Services, International Freight Box, FedEx ...... 7 Canada Rates ...... 67–68, 82, 83, 98 Freight Documentation (LTL) ...... 16 Dangerous Goods ...... 13, 113, 118 Freight Economy (LTL) ...... 7 Documentation ...... 16 Freight, FedEx ...... 7 Fees and Other Shipping Information ...... 100, 102, 113–129 Call 1.866.393.4585 Mexico Rates ...... 69, 82, 84, 98 Freight Packaging Resources (LTL) ...... 7, 14–15 Puerto Rico Rates ...... 65–66, 82 Online: fedex.com/packagingfreight Rate Calculation ...... 23 Freight Priority (LTL) ...... 7 Services ...... 4–5 Freight Services, International ...... 8–9 U.S. Export Rates ...... 65–82, 99–100 Online: fedex.com/internationalfreight U.S. Import Rates ...... 83–98, 101–102 See also Custom Critical; Express Freight Services, International; Freight, FedEx; Zones ...... 24–26, 28 Trade Networks Online: fedex.com/internationalpackages Freight Services, U.S...... 6–7 Express Package Services, U.S. Online: fedex.com/usfreight Dangerous Goods ...... 13, 113, 118 See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks Documentation ...... 16 Fuel Surcharge ...... 59, 62, 114, 124 Fees and Other Shipping Information ...... 59, 113–129 Fuel Surcharge (Terms and Conditions) ...... 140, 156, 171, 185 Rate Calculation ...... 23 Rates ...... 29–59, 63 Services ...... 2–3 G Online: fedex.com/uspackages Global Returns ...... 10 Express Package US Airbill ...... 16 Global Trade Manager ...... 9 Express Saver Golf Bags and Clubs, Packaging for ...... 15 Fees and Other Shipping Information ...... 113–129 Ground (U.S.) Rates ...... 29–49, 56–57 Fees and Other Shipping Information ...... 113–129 Rates, One Rate Pricing ...... 63 Rates ...... 106–111 Service Description ...... 3 Service Description ...... 3

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G (cont.) Ground Alternate Address Pickup ...... 113, 123 Holiday or Weekend Delivery Charge (International Next Flight) ...... 100, 102 Ground Barcode Labels ...... 16 Holiday Pickup or Delivery Charge (SameDay) ...... 59, 62 Ground Call Tag Home, Customize Delivery to a ...... 11 Applicable Services and Fees ...... 113, 123 Home Delivery Description ...... 10 Convenient Delivery Options ...... 11, 113, 123 Ground C.O.D. Fees and Other Shipping Information ...... 113–129 Applicable Services and Fees ...... 113, 123 Rates ...... 106–107, 109–110 Description ...... 12 Service Description ...... 3 Ground COLLECT ...... 19 Home Delivery (Terms and Conditions) ...... 170 Ground Declared Value Shipment Form ...... 16 How to Pack ...... 14–15 Ground Documentation ...... 16 Online: fedex.com/packaging; fedex.com/packagingfreight Ground Electronic C.O.D. (E.C.O.D.) How to Track the Status of a Shipment ...... 18 Applicable Services and Fees ...... 113, 123 Description ...... 12 I Ground, International Service to Canada IATA (023) Air Waybill ...... 8 Documentation ...... 16 IATA Neutral Air Waybill ...... 8 Fees and Other Shipping Information ...... 113–129 Import Rates (to the U.S.) ...... 83–98, 101–102, 104 Northern Canada Surcharge ...... 114, 126 Indirect Signature Required ...... 11, 122 Rate Calculation ...... 28 Industry Solutions ...... 12 Rates ...... 112 Inside Delivery Charge ...... 113, 125 Service Description ...... 5 Inside Pickup Charge ...... 113, 125 Zones ...... 28 InSight (Tracking) ...... 18 Ground International Shipment Label ...... 16 Inspection of Shipments and Identification Requirement Ground Multiweight ...... 3, 5, 56, 126 (Terms and Conditions) ...... 140, 156, 172, 178, 186 Ground On-Call Pickup Charge ...... 113, 124 International Air Waybill ...... 16 Ground Package Returns Program ...... 10 International Air Waybill, Expanded Service ...... 16 Ground Services, U.S. International Airport-to-Airport ...... 8 Documentation ...... 16 International Broker Select Fees and Other Shipping Information ...... 113–129 Applicable Services and Fees ...... 114, 118 Hazardous Materials ...... 13, 113, 125 Description ...... 12 Rate Calculation ...... 23 Documentation ...... 16 Rates ...... 106–111 International Controlled Export Service Description ...... 3 Applicable Services and Fees ...... 113, 124 See also SmartPost Description ...... 12 Ground Tariff ...... 163–179 International Destinations By Service See also Express Terms and Conditions; SameDay City Tariff International Economy, International First and International Priority ...... 24–26 Ground Unauthorized Package Charge ...... 114, 125 International Economy Freight and International Priority Freight ...... 27 Ground Weekly Pickup Fee ...... 113, 125 International Next Flight ...... 99–102 Guarantee, Money-Back ...... 3 International Premium ...... 105 Guarantee, Money-Back (Terms and Conditions) ...... 141, 158, 173, 187 International Direct Economy Ocean ...... 9 International Direct Priority Ocean ...... 9 H International DirectDistribution: Air and Ocean ...... 9 Hand Carry Fee (International Next Flight) ...... 100, 102 International DirectDistribution: Surface ...... 9 Hawaii International Economy Express Package Rates ...... 50–55, 57 Fees and Other Shipping Information ...... 113–129 Ground and Home Delivery Rates ...... 109–111 Rates ...... 65–98 One Rate Pricing ...... 63 Service Description ...... 5 Pickup or Delivery Fee (SameDay) ...... 59 Zones ...... 24–26, 28 Hazardous Materials (Ground) International Economy DirectDistribution ...... 9 Applicable Services and Fees ...... 113, 125 International Economy Freight Description ...... 13 Fees and Other Shipping Information ...... 113–129 Pickup Scheduling ...... 13 Rates ...... 103–104 Online: fedex.com/hazardousmaterials Service Description ...... 8 Call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” Zones ...... 27, 28 Hazardous Materials (Terms and Conditions) ...... 171, 185 International Express Freight ...... 8 Healthcare Solutions ...... 12 International First High-Security Shipments, Custom Critical ...... 7 Fees and Other Shipping Information ...... 113–129 Hold and Ship Charge (SameDay) ...... 59, 62 Rates ...... 65–70, 72–74, 76, 78, 80–93, 95–98 Hold at Location ...... 11 Service Description ...... 4 Zones ...... 24–26, 28

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I (cont.) International Freight Services ...... 8–9 Locations ...... 17 Online: fedex.com/internationalfreight Online: fedex.com/locate See also Custom Critical; Express Freight Services, International; Freight, FedEx; LTL (Less-Than-Truckload) Freight Delivery ...... 7, 14–15 Trade Networks Luggage, Packaging for ...... 15 International Ground to Canada Documentation ...... 16 M Fees and Other Shipping Information ...... 113–129 MailService, International ...... 5 Northern Canada Surcharge ...... 114, 126 Manage Delivery ...... 11, 113, 122 Rate Calculation ...... 28 Manage Your Account ...... 19 Rates ...... 112 Online: fedex.com/accountmanagement Service Description ...... 5 Mechanical Parts, How to Pack ...... 14 Zones ...... 28 Metro Charge (SameDay) ...... 59 International MailService ...... 5 Metro Service Area Delivery Fee ...... 114, 125 International Next Flight Metro Service Area Pickup Fee ...... 114, 126 Fees and Other Shipping Information ...... 100, 102 Mexico Rates ...... 99–102 Express Freight Rates, U.S. Export ...... 103, 105 Service Description ...... 4 Express Freight Rates, U.S. Import ...... 104 International Out-of-Delivery-Area Surcharge ...... 114, 125 Express Package Rates, U.S. Export ...... 69, 82 International Out-of-Pickup-Area Surcharge ...... 114, 125 Express Package Rates, U.S. Import ...... 84, 98 International Package Services ...... 4–5 Minimum Billable Weight for Express Packaging ...... 114, 126 Online: fedex.com/internationalpackages Missing or Invalid Account Number Fee ...... 114, 126 See also Express Package Services, International; Ground, International Service to Mobile Devices, Tracking Shipments From ...... 18 Canada Mobile Shipping ...... 18 International Premium Money-Back Guarantee ...... 3 Fees and Other Shipping Information ...... 113–129 Money-Back Guarantee Policy (Terms and Conditions) ...... 141, 158, 173, 187 Rates ...... 105 Money Orders (Payment Option) ...... 19 Service Description ...... 8 Multiple-Piece Shipments ...... 114, 126 Zones ...... 105 See also Multiweight, Express; Multiweight, Ground International Priority Multiweight, Express ...... 7 Fees and Other Shipping Information ...... 113–129 U.S. Export Rates ...... 82 Rates ...... 65–98 U.S. Import Rates ...... 98 Service Description ...... 4 U.S. Rates ...... 56–57 Zones ...... 24–26, 28 Multiweight, Ground ...... 3, 5, 56, 126 International Priority DirectDistribution ...... 9 International Priority DirectDistribution Freight ...... 9 International Priority Freight N Fees and Other Shipping Information ...... 113–129 New Customer Information Rates ...... 103–104 Online: fedex.com/new Service Description ...... 8 Next Flight, International ...... 4, 99–102 Zones ...... 27, 28 Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International Service Conditions (Terms and Conditions) ...... 177 International First; Priority Overnight; Standard Overnight International Shipping Information ...... 9 Non-Waiver (Terms and Conditions) ...... 134, 149, 165, 181 Invalid or Missing Account Number Fee ...... 114, 126 Northern Canada Surcharge ...... 114, 126 Invoice Processing ...... 19 Northern Canada Surcharge (Terms and Conditions) ...... 178 iPhone, FedEx Mobile for ...... 18 O L Ocean Distribution ...... 9 Labels Ocean Freight Forwarding ...... 9 Creating Shipping Labels ...... 16 Office Depot and OfficeMax Locations, ShipSite at ...... 17 Ground Barcode Labels ...... 16 Office Print and Ship Centers ...... 15, 17 LTL Freight ...... 15 Office Shipping Services ...... 2, 60–62 Mobile Shipping Labels ...... 18 On Demand Care ...... 113, 124 Packing Tips ...... 14 On-Call Pickup Charge, Express ...... 113, 121 Return Shipping Labels ...... 10 On-Call Pickup Charge, Ground ...... 113, 124 Online: fedex.com/createlabels; fedex.com/returnsolutions One Rate Pricing ...... 63 Laptop Computers, Packaging for ...... 15 Online Account Management ...... 19 Legal-Size Envelope ...... 15 Online Billing ...... 19 Less-Than-Truckload (LTL) Freight Delivery ...... 7, 14–15 Online Resources ...... Back Cover Letter-Size Envelope ...... 15 Online: fedex.com Liabilities Not Assumed (Terms and Conditions) ...... 140, 156, 172, 186 OnSite Locations ...... 17 Limitations on Legal Actions (Terms and Conditions) ...... 141, 157, 173, 187 Opening an Account Lithium Batteries ...... 13 Online: fedex.com/new Live Animals (Terms and Conditions) ...... 157 Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup”

196 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Index

O (cont.) Optional Service Fees ...... 113, 115–129 Payer Rebilling Fee ...... 114, 127 Out-of-Delivery-Area Surcharge, International ...... 114, 125 Payment and Invoicing Options ...... 19 Out-of-Pickup-Area Surcharge, International ...... 114, 125 Peak — Additional Handling Surcharge ...... 114, 115 Outside Delivery Area Pickup or Delivery Fee (SameDay) ...... 59 Peak — Ground Unauthorized Package Charge ...... 114, 125 Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight; Peak — Oversize Charge ...... 114, 127 International First; Priority Overnight; Standard Overnight Peanuts, Packing ...... 14 Oversize Charge ...... 114, 127 Perishables, How to Pack ...... 14 Oversize Package Charge (SameDay) ...... 59, 62 Perishables (Terms and Conditions) ...... 143, 159 Overview of Services ...... 2–19 Pharmaceuticals (Terms and Conditions) ...... 143, 159, 175, 188 Overweight Packages (Terms and Conditions) ...... 142 Phone Numbers ...... Back Cover Pickup ...... 11 P Online: fedex.com/pickupanddropoff Pickup and Delivery (Terms and Conditions) ...... 143, 160, 175, 188 Package and Freight Pickup Fees Pickup and Delivery Reattempt Charge (SameDay) ...... 59, 62 Express On-Call ...... 113, 121 Pickup Attempt (Terms and Conditions) ...... 189 Extended Service Area ...... 114, 122 Pickup Attempt Charge (SameDay) ...... 62 Ground Alternate Address ...... 113, 123 Pickup Fees Ground On-Call ...... 113, 124 Express On-Call ...... 113, 121 Ground Weekly ...... 113, 125 Extended Service Area ...... 114, 122 Inside ...... 113, 125 Ground Alternate Address ...... 113, 123 International Out-of-Pickup-Area ...... 114, 125 Ground On-Call ...... 113, 124 International Premium ...... 113, 127 Ground Weekly ...... 113, 125 Metro Service Area ...... 114, 126 Inside ...... 113, 125 Residential ...... 114, 127 International Out-of-Pickup-Area ...... 114, 125 Return ...... 113, 127 International Premium ...... 113, 127 SameDay ...... 59 Metro Service Area ...... 114, 126 SameDay City...... 61–62 Residential ...... 114, 127 Saturday ...... 113, 128 Return ...... 113, 127 Package Consolidators (Including FedEx Authorized ShipCenter Locations, SameDay ...... 59 and FedEx ShipSite Locations at Office Depot and OfficeMax) SameDay City...... 61–62 (Terms and Conditions) ...... 142, 159, 174, 188 Saturday ...... 113, 128 Package Design and Testing Resources ...... 14 Plants and Plant Materials (Terms and Conditions) ...... 144, 176, 189 Package Dropoff ...... 17 Plants, How to Pack ...... 14 Online: fedex.com/locate P.O.D...... 12, 113, 129 Package Pickup ...... 11 Post Office Box Addresses (Terms and Conditions) ...... 160 Online: fedex.com/pickupanddropoff Postal Codes and Telephone Numbers (Terms and Conditions) ...... 178 See also Saturday Delivery or Pickup Premium, International Package Restrictions, Size and Weight (Terms and Conditions) ...... 142, 174, 188 Fees and Other Shipping Information ...... 113–129 Package Returns Program, Ground ...... 10 Rates ...... 105 Package Services, International ...... 4–5 Service Description ...... 8 Online: fedex.com/internationalpackages Zones ...... 105 See also Express Package Services, International; Ground, International Service to Prepare Your Shipment ...... 14–17 Canada Pricing ...... 20–129 Package Services, U.S...... 2–3 Print Online ...... 17 Online: fedex.com/uspackages Print Return Label See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Applicable Services and Fees ...... 113, 124 Services Description ...... 10 Package Size and Weight Printing Services ...... 17 Determination for Rate Calculation ...... 23 Priority Overnight Limit ...... 2 Fees and Other Shipping Information ...... 113–129 Minimum Billable Weight for Express Packaging ...... 114, 126 Rates ...... 29–57 Package Tracking/Tracing (Terms and Conditions) ...... 159 Rates, One Rate Pricing ...... 63 Packaging and Marking (Terms and Conditions) ...... 143, 159, 175, 188 Service Description ...... 2 Packing Resources and Supplies ...... 7, 14–15 Priority Services. See International Priority; International Priority Freight; Priority Overnight Online: fedex.com/packaging; fedex.com/packagingfreight Prohibited Items (Terms and Conditions) ...... 144, 160, 176, 178, 189 Packing Tips Proof of Delivery (P.O.D.) ...... 12, 113, 129 LTL Freight ...... 14 Proof of Delivery (Terms and Conditions) ...... 144, 176, 189 Packages ...... 14 Proof of Performance, Verbal (Terms and Conditions) ...... 161 Padded Mailers ...... 15 Proof of Performance, Written (Terms and Conditions) ...... 161 Paks ...... 15 Puerto Rico Pallet Size and Weight Express Freight Rates ...... 103 Determination for Rate Calculation ...... 23 Express Package Rates ...... 65–66, 82 Limit ...... 8

197 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Index

R Same-Day Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight Rate Changes ...... 22 SameDay Freight Online: fedex.com/us/shipping-rates Rates ...... 58 Rate Information, How to Access ...... 21–22 Service Description ...... 6 Rate Quotations (Terms and Conditions) ...... 144, 161, 176, 189 Special Handling Fees and Other Charges ...... 59 Rate Tools at fedex.com Same-Day Return to Sender (Terms and Conditions) ...... 190 Online: fedex.com/ratefinder Saturday Delivery or Pickup Rates Applicable Services and Fees ...... 113, 128 Express Freight, U.S...... 64 Description ...... 11 Express Freight, U.S. Export ...... 103, 105 Saturday Delivery or Pickup Charge (SameDay) ...... 59, 62 Express Freight, U.S. Import ...... 104 Scheduling a Pickup ...... 11 Express Package, U.S...... 29–59, 63 Online: fedex.com/pickupanddropoff Express Package, U.S. Export ...... 65–82, 99–100 Scope of Tariff (Terms and Conditions) ...... 164, 181 Express Package, U.S. Import ...... 83–98, 101–102 SenseAware ...... 113, 129 Ground (U.S.) and Home Delivery ...... 106–111 Service Areas (Terms and Conditions) ...... 145, 190 How to Calculate ...... 23 Service, Choose a ...... 2–10 International Ground to Canada ...... 112 Online: fedex.com/servicefinder International Next Flight ...... 99–102 Service Guide International Premium ...... 105 Online: fedex.com/serviceguide Multiweight ...... 56–57, 82, 98 Ship Center Locations ...... 17 One Rate ...... 63 Ship Dangerous Goods and Hazardous Materials ...... 13 Retail ...... 1, 23 Ship Manager at fedex.com ...... 16 SameDay Services ...... 58–61 Ship Manager Lite ...... 16 Online: fedex.com/us/shipping-rates Shipment-Status Tracking ...... 18 Recycling ...... 15 Online: fedex.com/tracking Online: fedex.com/social-responsibility Shipper Warranty (Terms and Conditions) ...... 179 Refusal or Rejection of Shipments (Terms and Conditions) ...... 145, 161, 176, 190 Shipping Labels Reroute a Shipment ...... 11, 113, 122, 127 Creating Shipping Labels ...... 16 Reroute of Shipment Fee ...... 113, 127 Ground Barcode Labels ...... 16 Residential Delivery Charge ...... 114, 127 LTL Freight ...... 15 Residential Delivery Management ...... 11, 113, 122 Mobile Shipping Labels ...... 18 Residential Delivery Options via Ground ...... 3 Packing Tips ...... 14 Residential Pickup Charge ...... 114, 127 Return Shipping Labels ...... 10 Restrictions (Terms and Conditions) ...... 161 Online: fedex.com/createlabels; fedex.com/returnsolutions Retail Rates ...... 1, 23 Shipping Locations ...... 17 Online: fedex.com/ratefinder Online: fedex.com/locate Retail Shipping Locations ...... 17 Shipping Supplies ...... 15 Return and Import Shipping Options (Terms and Conditions) ...... 161, 179 Online: fedex.com Return Options (Terms and Conditions) ...... 145, 177, 190 Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” Return Pickup ...... 113, 128 ShipSite at Office Depot and OfficeMax Locations ...... 17 Return Shipping Solutions ...... 10 Signature Options Online: fedex.com/returnsolutions Applicable Services and Fees ...... 62, 113, 122 Review Terms ...... 130–191 Description ...... 11 Routing and Rerouting (Terms and Conditions) ...... 145, 162, 190 Signature Proof of Delivery Rush Delivery. See Custom Critical; International Next Flight; SameDay; Applicable Services and Fees ...... 113, 129 SameDay City; SameDay Freight Description ...... 12 Signature Releases (Terms and Conditions) ...... 145, 190 S Size and Weight. See Package Size and Weight; Pallet Size and Weight SameDay SmartPost ...... 3 Rates ...... 58 SmartPost Returns ...... 10 Service Description ...... 2 Special Customs Clearance Fee (International Next Flight) ...... 100, 102 Special Handling Fees and Other Charges ...... 59 Special Handling Services ...... 12 SameDay City Special Options ...... 11–12 Rates ...... 60–61 Stamps, FedEx ...... 10 Service Description ...... 2 Standard Overnight Special Handling Fees and Other Charges ...... 61–62 Fees and Other Shipping Information ...... 113–129 SameDay City Tariff ...... 180–191 Rates ...... 29–57 See also Express Terms and Conditions; Ground Tariff Rates, One Rate Pricing ...... 63 Service Description ...... 2

198 fedex.com 1.800.GoFedEx 1.800.463.3339 Contents E Services E Rates E Terms E Index E Index

S (cont.) Sunday Delivery or Pickup Charge (SameDay) ...... 59, 62 V Supplies ...... 15 Online: fedex.com Value-Added Options ...... 11–12 Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” Supply Chain Management ...... 12 W Surcharge Changes ...... 22 Waiting Time Fee (SameDay) ...... 59, 62 Online: fedex.com/us/shipping-rates Walgreens, OnSite Locations at ...... 17 Surcharges ...... 59, 61–62, 100, 102, 113–129 Warranties (Terms and Conditions) ...... 146, 162, 177, 179, 191 Surface Distribution Service ...... 9 Website Surface Expedite ...... 7 Online: fedex.com Sustainability ...... 15 Weekend or Holiday Delivery Fee (International Next Flight) ...... 100, 102 Online: fedex.com/social-responsibility Weekly Pickup Fee, Ground ...... 113, 125 Weight and Size. See Package Size and Weight; Pallet Size and Weight T Tablet Computers, Packaging for ...... 15 Z Tags Zones ExpressTag ...... 10, 113, 123 Canada ...... 28 Ground Call Tag ...... 10, 113, 123 International Express Freight Services ...... 27 Tape (Packing) ...... 14, 15 International Express Package Services ...... 24–26 Tariff, FedEx Ground ...... 163–179 International Premium ...... 105 See also Express Terms and Conditions; SameDay City Tariff Tariff, FedEx SameDay City ...... 180–191 See also Express Terms and Conditions; Ground Tariff Taxes and Duties ...... 114, 121 Telecommunications Device for the Deaf Call 1.800.238.4461 Temperature-Control Services ...... 12 Temperature-Sensitive Shipments, Custom Critical ...... 7 Terms and Conditions, Express International ...... 147–162 U.S...... 132–146 See also Ground Tariff; SameDay City Tariff Terms and Conditions at fedex.com Online: fedex.com/us/terms Third Party Billing Surcharge ...... 114, 129 Tobacco and Tobacco Products (Terms and Conditions) ...... 145, 177, 190 Tracking ...... 18 Online: fedex.com/tracking Trade Networks ...... 9 Call 1.800.249.2953 Training, Shipping Dangerous Goods or Hazardous Materials ...... 13 U UN 3373 Shipments, How to Pack ...... 14 Undeliverable Shipments (Terms and Conditions) ...... 145, 162, 177, 179, 190 Urgent Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight URLs ...... Back Cover US Airbill, Express Freight ...... 16 US Airbill, Express Package ...... 16 U.S. Freight Services ...... 6–7 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Package Services ...... 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services

199 fedex.com 1.800.GoFedEx 1.800.463.3339 Inside Back Cover

The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: FEDERAL EXPRESS, FEDEX EXPRESS, FEDEX GROUND, FEDEX OFFICE, FEDEX FREIGHT, FEDEX CUSTOM CRITICAL, FEDEX TRADE NETWORKS, FEDEX SUPPLY CHAIN, THE FEDEX LOGO, FEDEX, MY FEDEX, FEDEX SAMEDAY, FEDEX FIRST OVERNIGHT, FEDEX PRIORITY OVERNIGHT, FEDEX STANDARD OVERNIGHT, FEDEX 2DAY A.M., FEDEX 2DAY, FEDEX EXPRESS SAVER, FEDEX SAMEDAY CITY, FEDEX SAMEDAY CITY PRIORITY, FEDEX SAMEDAY CITY STANDARD, FEDEX SAMEDAY CITY ECONOMY, FEDEX SAMEDAY CITY DIRECT, FEDEX SAMEDAY CITY ROUTE, FEDEX SAMEDAY CITY CUSTOM, FEDEX SAMEDAY FREIGHT, FEDEX FIRST OVERNIGHT FREIGHT, FEDEX 1DAY FREIGHT, FEDEX 2DAY FREIGHT, FEDEX 3DAY FREIGHT, FEDEX EXPRESS FREIGHT, FEDEX FREIGHT PRIORITY, FEDEX FREIGHT ECONOMY, FEDEX INTERNATIONAL NEXT FLIGHT, FEDEX INTERNATIONAL FIRST, FEDEX INTERNATIONAL PRIORITY, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY, FEDEX INTERNATIONAL MAILSERVICE, FEDEX 10KG BOX, FEDEX 25KG BOX, FEDEX INTERNATIONAL BROKER SELECT, FEDEX INTERNATIONAL PRIORITY FREIGHT, FEDEX INTERNATIONAL ECONOMY FREIGHT, FEDEX INTERNATIONAL DIRECTDISTRIBUTION, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION FREIGHT, FEDEX INTERNATIONAL PREMIUM, FEDEX INTERNATIONAL EXPRESS FREIGHT, FEDEX INTERNATIONAL AIRPORT-TO-AIRPORT, FEDEX INTERNATIONAL DIRECT ECONOMY OCEAN, FEDEX INTERNATIONAL DIRECT PRIORITY OCEAN, FEDEX CHARTERS, FEDEX HOME DELIVERY, FEDEX SMARTPOST, FEDEX DATE CERTAIN HOME DELIVERY, FEDEX EVENING HOME DELIVERY, FEDEX APPOINTMENT HOME DELIVERY, FEDEX EXPRESS MULTIWEIGHT, FEDEX GROUND MULTIWEIGHT, FEDEX INTERNATIONAL GROUND, FEDEX INTERNATIONAL GROUND DISTRIBUTION, FEDEX INTERNATIONAL GROUND CONSOLIDATION, FEDEX DELIVERY SIGNATURE OPTIONS, FEDEX DELIVERY MANAGER, FEDEX COLLECT ON DELIVERY (C.O.D.), FEDEX GROUND C.O.D., FEDEX GROUND ELECTRONIC C.O.D. (E.C.O.D.), FEDEX GROUND COLLECT, FEDEX SHIP MANAGER, FEDEX SHIP MANAGER LITE, FEDEX SHIP MANAGER AT FEDEX. COM, FEDEX EXPRESSTAG, FEDEX EXPRESS BILLABLE STAMPS, FEDEX GROUND CALL TAG, FEDEX GROUND PACKAGE RETURNS PROGRAM, FEDEX SMARTPOST RETURNS, FEDEX GLOBAL RETURNS, FEDEX BILLING ONLINE, FEDEX GLOBAL TRADE MANAGER, FEDEX EXPORT AGENTFILE, FEDEX TRACKING, FEDEX INSIGHT, FEDEX MOBILE, FEDEX GROUND ALTERNATE ADDRESS PICKUP, FEDEX OFFICE PRINT ONLINE, FEDEX OFFICE PRINT AND SHIP CENTER, FEDEX SHIP CENTER, FEDEX AUTHORIZED SHIPCENTER, FEDEX SHIPSITE, FEDEX EXPRESS DROP BOX, FEDEX RETAIL RATES, FEDEX ONE RATE, FEDEX INTERNATIONAL AIR WAYBILL, FEDEX EXPANDED SERVICE INTERNATIONAL AIR WAYBILL, FEDEX INTERNATIONAL DOCUMENT PREPARATION, FEDEX ENVELOPE, LEGAL SIZE REUSABLE FEDEX ENVELOPE, FEDEX PAK, FEDEX CLINICAL PAK, FEDEX MEDIUM CLINICAL BOX, FEDEX LARGE CLINICAL BOX, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FEDEX SMALL BOX, FEDEX MEDIUM BOX, FEDEX LARGE BOX, FEDEX EXTRA LARGE BOX, FEDEX TUBE, FEDEX TEMP-ASSURE, SENSEAWARE, SURFACE EXPEDITE, FEDEX CLAIMS ONLINE.

Your Shipping Resources

Online Ship a package fedex.com/us/shipping Learn how to pack fedex.com/packaging Schedule a pickup fedex.com/pickup Track package status fedex.com/tracking Get service information fedex.com/serviceguide Use international shipping tools fedex.com/international Manage your account fedex.com/accountmanagement Get started as a new customer fedex.com/new

On the Phone SAY PRESS “Schedule a pickup” 1 “Track a package” 2 “Find FedEx locations” 3 “Order shipping supplies” 4 “Get rates” 5 “Claims” 61 “Billing and payments” 62 Customer Service 1.800.GoFedEx 1.800.463.3339 “Technical support” 63 “FedEx Office services” 64 “New account setup” 65 “Freight” 66 “Dangerous goods” 81 “Hazardous materials” 81 “Representative” 0

FedEx International Customer Service 1.800.GoFedEx 1.800.463.3339 (say “international services”) FedEx SameDay® Services 1.800.399.5999 FedEx Express Freight Customer Service 1.800.332.0807 FedEx Freight 1.866.393.4585 FedEx Custom Critical 1.800.762.3787 FedEx Trade Networks 1.800.249.2953 FedEx® Charters 1.800.238.0181 FedEx Regulatory Consulting 1.800.851.3336 FedEx Packaging Services 1.800.633.7019 Telecommunications Device for the Deaf 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays)

In Person Printed on paper containing 10% post-consumer waste. FedEx Locations fedex.com/locate Your service guide was packaged and fulfilled FedEx Office 1.800.GoFedEx 1.800.463.3339 by team members from and say “FedEx Office services” The Baddour Center. For more information, visit www.baddour.org.

0028169DI Rev. 10/18