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Carrier Services Solutions Telkom Telkom Carrier Services Solutons Monitoring Fully managed network and advanced ant-fraud systems Flexibility Antcipaton Adaptable solutons and Prepared for data explosion with efficient voice organisaton IP investment and innovaton Commitment Large investments in fast-growing markets: Africa and the Middle East Who we are Telkom carrier services offers innovatve solutons coupled with expertse, a high level of service management and global reach on an expansive and reliable network. Through our superior infrastructure and global partnerships, we are able to offer highly compettve rates for our services. We have extensive experience in the provision of end-to-end, wholesale and carrier services across Kenya, throughout Africa and globally. Who we serve Our clientele ranges from ISP’s, Mobile Network Operators, Multnatonal Corporatons, OTTs and Global Integraton Companies. Over the years, we have matured within the industry to become a market leader in carrier service provisions. Through our resources and partnerships, we provide reliable service offerings to our clients and have positoned ourselves as the regional carrier of choice. Global Carriers Mobile Network Operators ISP’s OTT’s Global Integraton Companies www.telkom.co.ke What can we do for you? We offer services that meet our customers' needs; whether they require turnkey solutons or a fully customized approach for Voice, IP Transit, Capacity and Data Center Services. This allows our customers to concentrate on providing their own customers with the solutons they are looking for. Our Mission Providing the best value for a simpler life, efficient business and stronger communites. Our Voice Solutons 1. Hubbing 3. Kenya terminatng Our service provides you with internatonal voice traffic terminaton. You Our terminaton to Kenya is unparalleled may use our service either to convey your with good quality service within Telkom traffic to destnatons to which you do not network and to all Kenya operators. have a direct route, where you lack capacity or to optmize the cost/quality factors according to your needs. 4. Call collect 2. Transit services We offer Call collect service as a post-paid We offer transit services to service based on the PSTN/ISDN over 30 destnatons where we technology. We offer this service to have carrier grade direct routes internatonal companies whose customers at very compettve rates. are locally based in Kenya. The Kenyan customers get dedicated customer support from the company’s internatonal call centers based out of the country on the products and services that the companies offer in the country. The internatonal companies are 5. A2P Messaging provided with local Kenyan numbers, to With the growing need of sending mobile messages from allow their customers to call their applicatons to mobile users, Our A2P soluton is the internatonal call centers at local rates. future of SMS with the new possibilites. With Telkom’s large customer base, whatever your needs are, let us offer you security, safety and speed in our solutons. Why choose us: We give you a choice of solutons that adapt the quality/price rato; In accordance with the needs of each destnaton. We provide you with worldwide voice traffic terminaton towards many destnatons, you will benefit from large interconnectons and flexible business agreements. A dedicated customer support available 24/7/365. www.telkom.co.ke Our Data Solutons Cross Connecton Service Point-to-Point connectvity We offer terrestrial backhaul Our data solutons provide a point-to-point and due to our unique transmission service over SDH/Sonet or WDM positon, we are able to or Ethernet regardless of the geographical 2. provide cross-connect 1. locatons, startng points and traffic type for services between all carriers and content providers. We provide our submarine cables that serve customers with a connecton to our core East Africa. network enabling them to serve their end customers. Infrastructure Sharing We have a well spread terrestrial reach and we are open to infrastructure 3. sharing or swapping at very compettve terms to enable quick deployment of services in Kenya. Internatonal NOFBI- Private Leased Circuits (Natonal Optc Fibre We have partnered with Backbone Infrastructure) 4. major internatonal carriers to provide end-to-end Through NOFBI we provide last mile connectvity in all countries. access to rural Kenya. it’s available to 7. existng or budding ISP’s and content providers both local and internatonal. It covers all 47 countes, it is owned by the Kenyan Government and managed by Telkom Kenya. Backhaul Our backhaul network provides a backbone network to any ISP linking one point of presence to Virtual Managed Internet another over a large geographical 5. locaton. Our backbone The world of business has changed, infrastructure is provided on a almost everything now is done via the highly resilient network through internet from sending emails, remote multple inland cables to provide access, e-commerce; the need for VMI necessary protecton, linking the has never been greater. By using Kenyan borders. We also have 6. Telkom’s VMI you will be able to get extensive city by city fiber metros high speed internet and customized and over 300 buildings connected internet features that will allow your on fiber. business to connect with your customers, partners and employees. Why use Telkom Data Services? Reliability: dedicated service to ensure contnuity and connectvity of your business process Access types: Private line or Ethernet. High SLA’S: Redundant network available on the backbone. Monitoring and 24x7x365 technical support. www.telkom.co.ke Why choose us? We offer a wide range of connecton optons worldwide in internet exchanges and local loops. Our expert design and highly customized solutons to meet specific needs and transmission facilites ranging from standard to high speed. Adaptable solutons allow you to manage extra traffic, optmize traffic management via limited hops to ensure quality and cost effectveness of your network by choosing specific routes, segment by segment. Our data and IP network integrates terrestrial, submarine and satellite systems to create a global mesh of connectvity. All our data solutons are available through the following contract duratons; IRU (Indefeasible Rights Of Use) We offer our clients long term contracts, running between 10-20 years, to provide high volume capacites with an agreement to manage the leased lines at an agreed operatons and management fee per period. Leased We lease out capacity in our backbone or subsea network to clients with a service level agreement in place. www.telkom.co.ke Data Center Services Data Centers Our data centers are strategically located in Nairobi and Mombasa. We offer world-class services ensuring availability, adequate space to put multple racks, a secure meet me room, reliable power supply with cooling and fire preventon. Our facility offers carrier neutrality, security, data integrity and is monitored 24/7/365. At our Data Centers we shall be able to meet your current and future needs by helping you centralize your IT operatons and equipment. Service availability 24/7/365 monitoring. Speedy response to resolve faults. Customer engagement during the fault management process. Technical availability Network services: Carrier neutrality allows our customers to use the Telkom network or any other service provider network. Power – AC and DC Load support with Main Power and Dual Backup of; Standby Gensets and Modular UPS A and B Bateries for utmost redundancy for mission critcal services. Multple security levels and monitored access. Cooling and fire suppression systems. Why use Telkom Data Center Services? Carrier neutrality allows our customers to use the Telkom network or any other service provider network. Uptme/ Availability according to SLA. Futuristc design: Scalable solutons according to customers’ specificatons. Strategic locatons Mombasa and Nairobi. 24/7/365 monitoring. www.telkom.co.ke Hostng Collocaton There is no beter place to put your services than in a locaton that gives you access to worldwide connectvity. Our collocaton services vary from; Greenfield, Mast, Roof Top, Rack, Poles, Power and Ducts. Our collocaton facilites are designed to give full services to deploy IT systems. Hostng can be provided either as indoor, outdoor or room depending on your needs. By choosing hostng with us we provide: Direct connecton to backbone. Local loop implementaton. Simplicity with only one provider. Ease of cross-connecton to all the submarine cables serving East Africa. Why choose us: We provide indoor hostng services for customers to house their IP or Transmission equipment’s in highly secure locatons. We offer indoor space, power and network capabilites dedicated to carriers. www.telkom.co.ke Submarine Cable Actvity To cater to our diverse customer needs, the company has extensively invested in submarine cable Systems, further consolidatng its infrastructure capacity and ability to offer quality services. As a shareholder in TEAMS, LION2 and EASSy submarine cable systems, we are at the heart of the largest network of submarine cables in the region. In order to provide diversity, we have also invested in capacity on the Seacom submarine cable system. The TEAMS, EASSy and LION2 landing statons are hosted and managed by Telkom. We contnuously, through our partners, invest in various cable routes in order to provide optons to our customers and ensure service uptme. We have achieved this through major hubs in East Coast of Africa, London and Fujairah. www.telkom.co.ke A Dedicated Customer
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