Bourse Update: April 2015

BOURSE UPDATE – APRIL 2015

1 Bourse Update: April 2015

Preamble

Bharat Diamond Bourse (BDB) holds a unique position as the largest diamond bourse in the world, with a membership of over 4,000 diamond merchants, engaged in import and export, manufacturing and marketing of rough and polished diamonds.

The BDB Team continually strives to provide an environment that enables its members to conduct their business with maximum convenience, comfort and security. This edition of Bourse Update aims to provide a snapshot of the various initiatives taken by BDB in the last one year upto April 2015.

MANAGING COMMITTEE 2014-2015

Office Bearers Committee Members

Mr. Anoop V. Mehta – President Ms. Charulata Jhaveri

Mr. Milan K. Parikh – Vice President Mr. Amit Shah

Mr. Naresh N. Mehta – Hon. Secretary Mr. Arun Shah

Mr. Prakash C. Shah – Hon. Jt. Secretary Mr. Atul Kothari

Mr. Kiran K. Gandhi – Hon. Treasurer Mr. Chirag Lakhi

Mr. Jasvant Parikh

Mr. Jitendra Bhansali Invitee Mr. Kirit Bhansali Mr. Ajeet Manyal Mr. Mahesh Vaghani Mr. Ramniklal Shah Mr. Mehul N. Shah Mr. Sudhir Chawla Mr. Paresh Mehta Mr. Virendra G. Shah Mr. Pruthviraj Shah

Mr. Russell Mehta

Mr. Vinod Shah

Mr. Zukov Shah

2 Bourse Update: April 2015

OUR ENDEAVOUR

Dear Members,

Bharat Diamond Bourse will be introducing new facilities for the benefit of the members and the Indian diamond industry at large. At the same time we are upgrading our infrastructure to provide excellent services to you, your employees and the business visitors.

This edition of the Bourse Update will give an overview of the milestones achieved and the initiatives taken by our BDB team.

This journey towards being a world class entity would not have been possible without the continual support of all our esteemed members, right since inception. We take this opportunity to express our profound gratitude to all of you.

We would also like to thank the entire BDB team and the various associates for their dedicated efforts for the progress of BDB.

Thanking you,

Sincerely,

Sd/- Sd/- Anoop V. Mehta Naresh N. Mehta PRESIDENT SECRETARY

3 Bourse Update: April 2015

Contents

Page No.

Preamble 2

Managing Committee 2014-15 2

Our Endeavour 3

Highlights:

 Services 5

 Infrastructure 6

 Security & Fire Safety and Information Technology 10

Corporate Responsibility 11

Trade Promotional Activities & Events 14

Felicitations 16

Upcoming Projects/Facilities 16

Quick Bytes 17

Contact Us 18

4 Bourse Update: April 2015 Highlights: Services

Single window grievance redressal system at Member 100% call closures done through outbound calls made from Relations has been effectively implemented. Member Relations

BDB Application Tracker helps members to track status of Triton software for Customer complaint management has Sr. No. Tower Core legal & Fit-out relatedName status. of Bank Weekly meeting with been made fully functional resulting in systematic MMRDA Consultant is organized at MR for updates and management of customer complaints. 1 B West core further guidance.Central 2 C West core 3 C West core IndusInd Bank 4 D West core (Diamond branch) 5 D Center core Bank of India 6 D East core 7 E West core 8 E East core ICICI Bank 9 G West core State Bank of India (Retail branch)

Document Management System introduced to manage Members now have the flexibility to view and download around 30 lakh documents. bills from the BDB website and mobile app at their convenience. Website: http://bdbindia.org/login

5 Bourse Update: April 2015 Highlights: Services

New Bus services have been introduced for the ease of members

and staff working at BDB. First Aid: Immediate assistance is given to any person suffering sudden illness or injury before medical aid arrives

Highlights: Infrastructure

Various projects in BDB are designed and executed in-house, thereby reducing time lines and overall cost.

New Diamond Trading Centers 5 and 6 are fully In continuing efforts to provide better facilities to functional members, 86 common toilets were renovated

6 Bourse Update: April 2015

Insulation

Efficient Elevators Insulation of chilled water lines completed in 50 lobbies, to avoid Refurbishment of elevators was carried out condensation leading to energy and the logics for 32 tower elevators were conservation. changed for faster transportation. Water Coolers 16 new Water Coolers installed for members at various locations.

Internal Road Levelling

Ensures proper flow of rainwater to Terrace Waterproofing the drain lines instead of clogging Measures are taken to prevent leakages from terrace during monsoon Brighter Lift Lobbies LED lighting in the lift lobby and washrooms gives better luminosity.

Training Regular training of teams ensures they are well-informed and are LED Lighting motivated to work efficiently Clean BDB Complex Housekeeping team ensures cleanliness of LED Flood lights provided on the pathways, building facade, washrooms, periphery roads and gates have passages and staircases on a daily basis. increased surveillance during night hours.

7 Bourse Update: April 2015

Beautiful Green Surroundings Housekeeping personnel maintains the green spaces across the bourse

Wet & Dry Garbage Total Complaints Segregation of wet and dry garbage has been Efficient housekeeping has led to a reduction in the number of such introduced as an initiative towards saving our complaints and an overall increased satisfaction index. environment.

8 Bourse Update: April 2015

Food Outlets 20 new food outlets have been made operational in last one year for members within BDB

BDB Tiffin Center BDB Convenience Store Slow moving inventory was used efficiently towards The newly opened store provides wide range of office developing the BDB Tiffin Center. supplies and equipment.

9 Bourse Update: April 2015 Highlights: Security & Fire Safety and Information Technology

Fire Alarm

System and Public Address system were successfully commissioned for all common areas and integrated with Public Address System BDB’s Building 1142 speakers are installed Management for emergency System. communication across Fire Alarm System Fire Alarm System towers

Currently, 1664 CCTV cameras are functional, securing the peripheries, Intrusion Alarm System has also been Customs area, an added functionality to secure BDB’s Strong room and Diamond Trading external boundaries. centers and providing 24x7 surveillance of the entire complex.

10 Bourse Update: April 2015

WiFi Services Biometric Attendance High speed Wi-Fi service is being provided as a facility across Biometric attendance system introduced for better the bourse for better network connectivity. management of BDB outsourced staff.

CORPORATE RESPONSIBILITY

Food Audits

BDB Cleanliness Drive Monthly food Audits are conducted for Swacch Bharat Abhiyan was initiated at BDB in Feb 2015 in support of the Clean ensuring proper hygiene of all food BKC Campaign of MMRDA. Members wholeheartedly volunteered in the drive vendors at BDB. across towers.

Team Motivation In order to ensure BDB team stays Emergency Evacuation Drill skilled, competent and motivated, Regular Tower wise Evacuation drills and firefighting training are conducted for knowledge sharing sessions, team the benefit of Members and their staff building activities and other training sessions were held through the year

11 Bourse Update: April 2015

Good Health Anti-Tobacco Campaign was organized for creating awareness amongst our members.

Safety Week Blood Donation Camp Blood Donation Camp was held in November 2014 in collaboration with Cooper The National Safety Week is observed in Hospital. 228 units of Blood packets were collected in a day with positive India on 4th March to highlight the response of volunteers including Allottees, Employees, BDB Staff and BDB importance of Safety in all spheres of life. Outsourced staff.

Volleyball Tournament 2015 Volleyball Tournament 2015 witnessed enthusiastic participation of 440 players. 44 Teams played 55 matches and Blossom Bulls were announced the Winner & Champion of season-1. Mr. Virendra Makwana was declared Best player of the Tournament.

12 Bourse Update: April 2015

Republic Day Celebration The 66th Republic Day celebrations on 26th January 2015 observed flag-hoisting ceremony, parade and cultural events.

International Women’s Day Celebration IWD represents the opportunity to celebrate the achievements of women while calling for greater equality.

Health Checkup Camp 197 members took advantage of the checkup camp organized by BDB in association with Thyrocare

Blood Donation Camp Tata Memorial Hospital received blood donated by 225 people for the benefit of cancer patients

13 Bourse Update: April 2015 TRADE PROMOTIONAL ACTIVITIES & EVENTS

SA Visa Assistance BDB along with GJEPC, MDMA and Members of the Bourse held a meeting with the Consulate General of the Republic of South Africa, on 27 May 2014 to provide assistance in getting SA business visas for BDB Members.

Commerce Minister

Hon’ble Smt. Nirmala Sitharaman, Minister of State (Independent Rapaport on Industry Charge) for Commerce & Industries and Minister of State for Finance & Mr Martin Rapaport, Chairman of Corporate Affairs, Government of Rapaport Group gave a speech on India visited BDB on 6 October 2014 the 'State of the Diamond Industry’

India-US Business Relations

To strengthen trade relations with the United States, a meeting was organised with Mr. Charles Rivkin, Assistant Secretary, US Government on 15 Nov 2014

Seminar on Banking & Forex

BDB and DEAL in association with Almus Risk Consulting LLP organized a presentation to members on Banking and Forex on 11th April 2015 at the Trading Hall to discuss Law & Justice Minister visits BDB issues relating to Banking, Forex, On 8th October 2014 an interactive session with Hon’ble Shri. Ravi Shankar Trade Finance, Hedging and other Prasad, Minister for Law & Justice and Hon’ble Shri. Purushottambhai K. trade related matters. Rupala, Vice President Western Region was arranged at the MDMA Hall. Government of India visited BDB on 6 October 2014

14 Bourse Update: April 2015 RJC Visit to BDB

RJC AGM, Conference & Factory Visits to Surat and Mumbai SEEPZ

The Responsible Jewellery Council (RJC) held its AGM and Conference at BDB on 13 April 2015, giving attendees the opportunity to visit key diamond and jewellery manufacturing centres in Surat and SEEPZ in Mumbai. This was the first RJC AGM held outside Europe and marks a milestone in the organisation's continuing efforts to bring the message of responsible business practices to India - a global leader in diamond and jewellery manufacturing and sales.

The events highlighted how the Indian manufacturing sector has significantly benefited from an industry-led global compliance standard like the RJC to meet export market expectations as well as to retain skilled workers as a way of improving quality and productivity. The AGM and conference was co-hosted by BDB and GJEPC in association with Venus Jewel, Shree Ramakrishna Exports, Mohit Diamonds and Jasani Group – Elegant Collection.

15 Bourse Update: April 2015 FELICITATIONS

Shri Arunkumar R Mehta The Founder Member of Bharat Diamond Bourse and Shri Haribhai P Chaudhary director of Rosy Blue was felicitated by the diamond Shri Haribhai P Chaudhary, MP was felicitated on 20 Nov industry on 2 August 2014 for his outstanding contribution 2014 by the Diamond Industry on his appointment as for the growth and welfare of Indian diamond community. Minister of State for Home, Government of India.

UPCOMING PROJECTS/FACILITES

Bill Payment via NEFT in association with ICICI Bank and

India Diamond Trading Centre - Special Notified Zone at BDB Online Payment Facility

Emergency Medical Centre

16 Bourse Update: April 2015

QUICK BYTES

SPACE ALLOCATION Approx. Built Up Area in Sq. Ft. 1. Total built-up area of offices (first floor & above) 1.50 million 2. Total commercial area on ground floor (Banks, Diamond 180,000 Trading Center, Retail, Food, etc.) 3. Total Allottee Office Premises 1,419,072 4. Total BDB Owned Office Premises (1st Floor & Above) 84,579

OCCUPANCY IN BDB Sr. No. As of Operational Offices Avg. Daily Footfall Avg. Daily Vehicle entries

1 FY- 2014-15 2,388 40,000 2412

Sr. No. Tower Name of Bank Sr. No. Tower Food Outlets 1 B 1 C Juno's Pizza 2 C Corporation Bank 2 C Brijwasi 3 C IndusInd Bank 3 C GOGO Foods 4 D State Bank of India (Diamond branch) 4 D Kaveri Tea House 5 D Bank of India 5 E Bonjourno 6 D Axis Bank 6 F Jyoti Canteen (Thali) 7 G Wagh Bakri Tea Lounge 7 E Andhra Bank 8 G Café Coffee Day 8 E ICICI Bank 9 G Jalsa Fast Food 9 G State Bank of India (Retail branch) 10 G Awesome Blossom 11 G Deepak Sandwich 12 G Solly Pav Bhaji 13 G Nidhi Juice Centre TRAVEL AGENTS 14 G Hari Om Bhel Parikh Tours & Travels 15 G Ayyappam 16 G Panshikar Ahar For Train Tickets | H Tower 17 G Surbhi Caterers – Shetty Vinayak Travels 18 G BDB Club (Thali) 19 F Hardik Snacks For Air Tickets | A Tower 20 A Bhatt Wadi Tea Stall SRK Holidays 21 E Sainath Roxy For Air Tickets | G Tower

Telecom Service (Voice & Data) Providers Vodafone  Tata  Technomax  Airtel MTNL  Reliance  Quick Telnet  AirNCom

17 Bourse Update: April 2015

For feedback, please contact

Member Relations Centre GE Tower, Ground Floor Bharat Diamond Bourse BKC, Bandra East Mumbai – 400051 INDIA

E [email protected]

T +912233921700

W www.bdbindia.org

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