Bourse Update – April 2015
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Bourse Update: April 2015 BOURSE UPDATE – APRIL 2015 1 Bourse Update: April 2015 Preamble Bharat Diamond Bourse (BDB) holds a unique position as the largest diamond bourse in the world, with a membership of over 4,000 diamond merchants, engaged in import and export, manufacturing and marketing of rough and polished diamonds. The BDB Team continually strives to provide an environment that enables its members to conduct their business with maximum convenience, comfort and security. This edition of Bourse Update aims to provide a snapshot of the various initiatives taken by BDB in the last one year upto April 2015. MANAGING COMMITTEE 2014-2015 Office Bearers Committee Members Mr. Anoop V. Mehta – President Ms. Charulata Jhaveri Mr. Milan K. Parikh – Vice President Mr. Amit Shah Mr. Naresh N. Mehta – Hon. Secretary Mr. Arun Shah Mr. Prakash C. Shah – Hon. Jt. Secretary Mr. Atul Kothari Mr. Kiran K. Gandhi – Hon. Treasurer Mr. Chirag Lakhi Mr. Jasvant Parikh Mr. Jitendra Bhansali Invitee Mr. Kirit Bhansali Mr. Ajeet Manyal Mr. Mahesh Vaghani Mr. Ramniklal Shah Mr. Mehul N. Shah Mr. Sudhir Chawla Mr. Paresh Mehta Mr. Virendra G. Shah Mr. Pruthviraj Shah Mr. Russell Mehta Mr. Vinod Shah Mr. Zukov Shah 2 Bourse Update: April 2015 OUR ENDEAVOUR Dear Members, Bharat Diamond Bourse will be introducing new facilities for the benefit of the members and the Indian diamond industry at large. At the same time we are upgrading our infrastructure to provide excellent services to you, your employees and the business visitors. This edition of the Bourse Update will give an overview of the milestones achieved and the initiatives taken by our BDB team. This journey towards being a world class entity would not have been possible without the continual support of all our esteemed members, right since inception. We take this opportunity to express our profound gratitude to all of you. We would also like to thank the entire BDB team and the various associates for their dedicated efforts for the progress of BDB. Thanking you, Sincerely, Sd/- Sd/- Anoop V. Mehta Naresh N. Mehta PRESIDENT SECRETARY 3 Bourse Update: April 2015 Contents Page No. Preamble 2 Managing Committee 2014-15 2 Our Endeavour 3 Highlights: Services 5 Infrastructure 6 Security & Fire Safety and Information Technology 10 Corporate Responsibility 11 Trade Promotional Activities & Events 14 Felicitations 16 Upcoming Projects/Facilities 16 Quick Bytes 17 Contact Us 18 4 Bourse Update: April 2015 Highlights: Services Single window grievance redressal system at Member 100% call closures done through outbound calls made from Relations has been effectively implemented. Member Relations BDB Application Tracker helps members to track status of Triton software for Customer complaint management has Sr. No. Tower Core legal & Fit-out relatedName status. of Bank Weekly meeting with been made fully functional resulting in systematic MMRDA Consultant is organized at MR for updates and management of customer complaints. 1 B West core further guidance.Central Bank of India 2 C West core Corporation Bank 3 C West core IndusInd Bank 4 D West core State Bank of India (Diamond branch) 5 D Center core Bank of India 6 D East core Axis Bank 7 E West core Andhra Bank 8 E East core ICICI Bank 9 G West core State Bank of India (Retail branch) Document Management System introduced to manage Members now have the flexibility to view and download around 30 lakh documents. bills from the BDB website and mobile app at their convenience. Website: http://bdbindia.org/login 5 Bourse Update: April 2015 Highlights: Services New Bus services have been introduced for the ease of members and staff working at BDB. First Aid: Immediate assistance is given to any person suffering sudden illness or injury before medical aid arrives Highlights: Infrastructure Various projects in BDB are designed and executed in-house, thereby reducing time lines and overall cost. New Diamond Trading Centers 5 and 6 are fully In continuing efforts to provide better facilities to functional members, 86 common toilets were renovated 6 Bourse Update: April 2015 Insulation Efficient Elevators Insulation of chilled water lines completed in 50 lobbies, to avoid Refurbishment of elevators was carried out condensation leading to energy and the logics for 32 tower elevators were conservation. changed for faster transportation. Water Coolers 16 new Water Coolers installed for members at various locations. Internal Road Levelling Ensures proper flow of rainwater to Terrace Waterproofing the drain lines instead of clogging Measures are taken to prevent leakages from terrace during monsoon Brighter Lift Lobbies LED lighting in the lift lobby and washrooms gives better luminosity. Training Regular training of teams ensures they are well-informed and are LED Lighting motivated to work efficiently Clean BDB Complex Housekeeping team ensures cleanliness of LED Flood lights provided on the pathways, building facade, washrooms, periphery roads and gates have passages and staircases on a daily basis. increased surveillance during night hours. 7 Bourse Update: April 2015 Beautiful Green Surroundings Housekeeping personnel maintains the green spaces across the bourse Wet & Dry Garbage Total Complaints Segregation of wet and dry garbage has been Efficient housekeeping has led to a reduction in the number of such introduced as an initiative towards saving our complaints and an overall increased satisfaction index. environment. 8 Bourse Update: April 2015 Food Outlets 20 new food outlets have been made operational in last one year for members within BDB BDB Tiffin Center BDB Convenience Store Slow moving inventory was used efficiently towards The newly opened store provides wide range of office developing the BDB Tiffin Center. supplies and equipment. 9 Bourse Update: April 2015 Highlights: Security & Fire Safety and Information Technology Fire Alarm System and Public Address system were successfully commissioned for all common areas and integrated with Public Address System BDB’s Building 1142 speakers are installed Management for emergency System. communication across Fire Alarm System Fire Alarm System towers Currently, 1664 CCTV cameras are functional, securing the peripheries, Intrusion Alarm System has also been Customs area, an added functionality to secure BDB’s Strong room and Diamond Trading external boundaries. centers and providing 24x7 surveillance of the entire complex. 10 Bourse Update: April 2015 WiFi Services Biometric Attendance High speed Wi-Fi service is being provided as a facility across Biometric attendance system introduced for better the bourse for better network connectivity. management of BDB outsourced staff. CORPORATE RESPONSIBILITY Food Audits BDB Cleanliness Drive Monthly food Audits are conducted for Swacch Bharat Abhiyan was initiated at BDB in Feb 2015 in support of the Clean ensuring proper hygiene of all food BKC Campaign of MMRDA. Members wholeheartedly volunteered in the drive vendors at BDB. across towers. Team Motivation In order to ensure BDB team stays Emergency Evacuation Drill skilled, competent and motivated, Regular Tower wise Evacuation drills and firefighting training are conducted for knowledge sharing sessions, team the benefit of Members and their staff building activities and other training sessions were held through the year 11 Bourse Update: April 2015 Good Health Anti-Tobacco Campaign was organized for creating awareness amongst our members. Safety Week Blood Donation Camp Blood Donation Camp was held in November 2014 in collaboration with Cooper The National Safety Week is observed in Hospital. 228 units of Blood packets were collected in a day with positive India on 4th March to highlight the response of volunteers including Allottees, Employees, BDB Staff and BDB importance of Safety in all spheres of life. Outsourced staff. Volleyball Tournament 2015 Volleyball Tournament 2015 witnessed enthusiastic participation of 440 players. 44 Teams played 55 matches and Blossom Bulls were announced the Winner & Champion of season-1. Mr. Virendra Makwana was declared Best player of the Tournament. 12 Bourse Update: April 2015 Republic Day Celebration The 66th Republic Day celebrations on 26th January 2015 observed flag-hoisting ceremony, parade and cultural events. International Women’s Day Celebration IWD represents the opportunity to celebrate the achievements of women while calling for greater equality. Health Checkup Camp 197 members took advantage of the checkup camp organized by BDB in association with Thyrocare Blood Donation Camp Tata Memorial Hospital received blood donated by 225 people for the benefit of cancer patients 13 Bourse Update: April 2015 TRADE PROMOTIONAL ACTIVITIES & EVENTS SA Visa Assistance BDB along with GJEPC, MDMA and Members of the Bourse held a meeting with the Consulate General of the Republic of South Africa, Mumbai on 27 May 2014 to provide assistance in getting SA business visas for BDB Members. Commerce Minister Hon’ble Smt. Nirmala Sitharaman, Minister of State (Independent Rapaport on Industry Charge) for Commerce & Industries and Minister of State for Finance & Mr Martin Rapaport, Chairman of Corporate Affairs, Government of Rapaport Group gave a speech on India visited BDB on 6 October 2014 the 'State of the Diamond Industry’ India-US Business Relations To strengthen trade relations with the United States, a meeting was organised with Mr. Charles Rivkin, Assistant Secretary, US Government on 15 Nov 2014 Seminar on Banking & Forex BDB and DEAL in association with Almus Risk Consulting