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Quick Tips for Polycom VVX Phones with Microsoft Skype for Business

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Quick Tips for Polycom VVX Phones with Microsoft Skype for Business Quick Tips for Polycom® VVX® Phones with Microsoft® Skype™ for Business 3725-49113-005A | UC Software 5.4.0A or later | September 2015 This Quick Tips applies to Polycom® VVX® 201, To add contacts as favorites: To update your presence status: 300, 310, 400, 410, 500, and 600 business media » In the Skype for Business client on your » Press MyStatus and select your desired phones running Polycom UC software 5.4.0A or computer, right-click on a contact and click status. later and signed in to Microsoft® Skype™ for Add to Favorites. Business Server. You can change your status to Available from any other status by selecting Reset. View the Polycom VVX Business Media Phones Add Contacts User Guide on Polycom Voice Support for more You can add your Skype for Business contacts to Initiate a Conference Call information on Skype for Business features a Contacts list on your phone. available on VVX phones. You can initiate a Skype for Business conference To add contacts to your phone: call with Skype for Business contacts or a group Sign into Skype for Business of contacts on your phone. 1 Press Contacts > Add. The Skype for Business Sign-In screen displays 2 Enter your contact’s email address and press To initiate a conference call: the first time your phone connects to the network Submit. 1 Press Meet Now > Invite. and you can sign in using your login credentials or PIN authentication, which are provided by your View Contacts’ Information 2 Select a contact and press Dial. system administrator. Subsequently, you can 3 Press Invite to add additional contacts. access the Sign-In and Sign-Out screens at any In the contact card, you can view a contact’s To initiate a conference call with a group: time. name, presence status, organization, work number, mobile number, and voicemail. 1 Press Contacts > Groups. To sign into Skype for Business: Note: In order for you to view a contact’s detailed 2 Select a group and press Dial All. 1 Press the SignIn soft key. information, the contact must change your privacy 2 Complete the required sign-in fields with your relationship to Friends and Family in his or her Forward Calls login credentials or PIN authentication. Skype for Business client. If not, you can only You can forward your incoming calls to another 3 Press the SignIn soft key. Your line shows as view the work number, email address, and contact or to your voicemail. registered. voicemail for that contact. To forward incoming calls to a contact: To sign out of Skype for Business: To view the contact card: 1 Press Forward > Forward to Contact. » Press the SignOut soft key. » Press Contacts, select a contact, and press Info. 2 Enter your contacts number and press OK, or Add Favorites press Contacts, choose a contact, and press Update Your Presence Status Forward. You can add Skype for Business contacts as To forward incoming calls to voicemail: favorites to display on your Home screen. Your presence status information displays your availability and activity to your contacts. Your » Press Forward > Forward to Voicemail. presence automatically updates when you are actively using your phone or it’s inactive. Park and Retrieve Calls To call contacts from the Skype for Business You can move the call audio from between your Directory: phone and your computer. You can park up to eight active phone calls. » After you find your contact, press Dial. To move call audio between the computer and phone: To park a call: To save a contact from the Skype for » During an active call, press Park. Business Directory: 1 In the Skype for Business client, click . When you park a call, the call is given an orbit » After you find your contact, press Add to 2 Click Devices and do one of the following: number to retrieve the call, as shown next. Contacts. Click Handset to move call audio to your Use Better Together Over phone. Click PC Mic and Speakers to move call Ethernet (BToE) audio to your computer. When BToE is enabled to work with your VVX Use Boss-Admin phone, you can answer, place, pause, and resume calls on your phone and in the Skype for The Boss-Admin feature enables you to assign Business client. delegates to manage your calls, set distinct ringtones for boss calls, and interact with To answer an incoming call: assigned lines. You or anyone in your organization can retrieve the call with the orbit number from any Skype for » Press Answer on your phone or click To assign delegates: Answer in the Skype for Business client. Business registered Polycom phone. 1 In your Skype for Business client, click To retrieve a parked call: In audio playback mode, calls display on your and click Tools > Options > Call VVX phone and in the Skype for Business client, Forwarding. » Do one of the following: and the PC audio icon displays next to the 2 Click Simultaneous Ring > My Delegates On your phone, press Retrieve. Skype for Business call on your phone. and add contacts as delegates for your line. On another phone, press New Call and To place a call from the Skype for Business To view a list of delegates on your phone: dial the call’s orbit number. client: » Press Contacts > Groups > Delegates. Search the Directory » Right-click a contact and click Call. To view a list of bosses on your phone: You can search for contacts in the Skype for When you pause audio or video on your phone, » Press Contacts > Groups > People I Business directory on your phone. the audio is paused on the phone but not in the Skype for Business client, and video is paused in Manage Calls For. To search the Skype for Business Directory: the Skype for Business client, but not on the To respond to incoming boss calls: 1 Select Directories > Skype for Business phone. » Do one of the following: Directory. To pause an audio or video call: 2 Enter your contacts first or last name. The Press Answer. phone automatically displays search results. » Press Pause on your phone. Press Reject or Ignore. You can call contacts or add contacts to your To resume a paused call: Press Boss VM. Contacts list from the Skype for Business » Press Resume on your phone, or click Directory. Resume Call in your client. www.polycom.com © 2015, Polycom, Inc. All rights reserved. Polycom® and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners. .
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