Cover photo: Memorial service at White Point, Royal Palms State Beach, San Pedro, CA, arranged by July-August 2015 Rice Mortuary. See page 4 Creating Unique Experiences for Families ALSO IN THIS ISSUE Responsive Design Registration Now Open Family Follow-Up Upgrades Websites for 97th Annual Meeting Survey Program Results for Mobile Users -12 In New Orleans -14 Announced -16 Board of Directors R. Bradley Speaks, President Independence, MO, Group 4 816-252-7900
[email protected] James H. Busch, Secretary-Treasurer July-August 2015 Cleveland, OH, Group 2 216-741-7700
[email protected] Mark T. Higgins, President-Elect Creating Unique Experiences for Families Durham, NC, Group 3 919-688-6387 2 Christy Taylor Chaney: A Fresh Look at Personalization
[email protected] 4 John Kirk, Jean Mathis: Providing Unique Off-Site Services J Mitchell, Secretary-Treasurer-Elect 5 Dale Clock: In-House Printing of Photo Collages Kilgore, TX, Group 5 2 903-984-2525 6 Transforming Families’ Words into Songs
[email protected] 10 Discovering the Pathways to Sensory Experiences Ann Ciccarelli Saugus, MA, Group 1 4 781-233-0300
[email protected] 11 Lisa Baue and Chip Billow Named to Board of Directors Neil P. O’Connor 11 Patty Neuswanger Joins Selected as Marketing Manager Laguna Hills, CA, Group 6 949-581-4300 5 12 Superior Online Experiences for Mobile Device Users
[email protected] 14 Registration Now Open for 2015 Annual Meeting Lance C. Larkin, Ex Officio Salt Lake City, UT, Group 6 14 Calendar of Upcoming Selected Meetings 801-363-5781 15 15 Photo Highlights of 2015 Spring Management Summit
[email protected] 15 Selected Leadership Academy: New Graduates, New Class Executive Director 16 Family Follow-Up Survey Program Reveals Latest Trends Robert J.