NRC Health Consumer Loyalty Award

2019 Winners

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1 800 388 4264 | nrchealth.com 1245 Q Street | Lincoln, Nebraska | 68508 2019 CONSUMER LOYALTY AWARD WINNERS

“Best in Class” Award Winners Brigham and Women’s Hospital, Boston, MA Saint Luke’s East Hospital, Lee’s Summit, MO Hospital of The University of Pennsylvania, Philadelphia, PA St. Luke’s Hospital, Chesterfield, MO Kaiser Permanente Roseville Medical Center, Roseville, CA St. Vincent’s Birmingham, Birmingham, AL Methodist Le Bonheur Germantown Hospital, Germantown, TN Texas Children’s Hospital, Houston, TX Parkview Regional Medical Center, Fort Wayne, IN UAB Hospital, Birmingham, AL

Award Winners Abington Hospital - Jefferson Health, Abington, PA Morristown Medical Center, Morristown, NJ AdventHealth Celebration, Kissimmee, FL Morton Plant Hospital, Clearwater, FL Advocate Lutheran General Hospital, Park Ridge, IL MU Health Care, Columbia, MO Albert B. Chandler Hospital, Lexington, KY Nebraska Medicine, Omaha, NE Allegheny General Hospital, Pittsburg, PA NewYork-Presbyterian/Weill Cornell Medical Center, New York, NY Anne Arundel Medical Center, Annapolis, MD Northwestern Medicine Central DuPage Hospital, Winfield , IL Baptist Health Lexington, Lexington, KY Northwestern Memorial Hospital, Chicago, IL Baptist Hospital, Miami, FL Norton Hospital, Louisville, KY Baptist Medical Center Jacksonville, Jacksonville, FL Penn State Health Milton S. Hershey Medical Center, Hershey, PA Barnes-Jewish Hospital, St. Louis, MO Rush Copley Medical Center, Aurora, IL Beaumont Hospital, Royal Oak, Royal Oak, MI Rush University Medical Center, Chicago, IL Beaumont Hospital, Troy, Troy, MI Sacred Heart Hospital Pensacola, Pensacola , FL Bronson Methodist Hospital, Kalamazoo, MI Saint Francis Hospital and Medical Center, Hartford, CT Bryan East Campus, Lincoln, NE Saint Luke’s Hospital of Kansas City, Kansas City, MO CHI Memorial Hospital Chattanooga, Chattanooga, TN Saint Peter’s University Hospital, New Brunswick, NJ CHRISTUS Mother Frances Hospital-Tyler, Tyler, TX Sanford USD Medical Center, Sioux Falls, SD Cleveland Clinic Florida, Weston, FL SSM Health St Mary’s Hospital-Madison, Madison, WI Cleveland Clinic Main Campus, Cleveland , OH St. Dominic-Jackson Memorial Hospital , Jackson, MS Clovis Community Medical Center, Clovis, CA St. Francis Hospital, Tulsa, OK Community Hospital, Munster, IN St. John Medical Center, Tulsa, OK Community Hospital North, Indianapolis, IN St. Joseph Mercy Ann Arbor, Ypsilanti, MI Duke University Hospital, Durham, NC St. Joseph’s Hospital, Tampa, FL Edward Hospital-Main Campus, Naperville, IL St. Luke’s Boise Medical Center, Boise, ID Elliot Hospital, Manchester, NH St. Mary Medical Center, Langhorne, PA Emory University Hospital, Atlanta, GA St. Mary’s Hospital, Richmond, VA Emory University Hospital Midtown, Atlanta, GA St. Peter’s Hospital, Albany, NY Franciscan St. Francis Health, Indianapolis, IN Strong Memorial Hospital, Rochester, NY Greater Baltimore Medical Center, Baltimore, MD Sutter Roseville Medical Center, Roseville, CA Hoag Memorial Hospital Presbyterian, Newport Beach, CA Texas Health Fort Worth, Fort Worth, TX Houston Methodist, Houston, TX Texas Health Harris Methodist Hospital Alliance, Fort Worth, TX Iowa Methodist Medical Center, Des Moines, IA The Christ Hospital, Cincinnati, OH J.W. Ruby Memorial Hospital, Morgantown, WV The John Hopkins Hospital, Baltimore, MD Kaiser Permanente Downey Medical Center, Downey, CA The Miriam Hospital, Providence, RI Kaiser Permanente Panorama City Medical Center, Panorama City, CA The Ohio State University Waxner Medical Center, Columbus, OH Kaiser Permanente San Diego Medical Center, San Diego, CA The University of Kansas Hospital, Kansas City, KS Kaiser Permanente South Sacramento Medical Center, Sacramento, CA The Valley Hospital, Ridgewood, NJ Kettering Medical Center, Kettering, OH Torrance Memorial Medical Center, Torrance, CA Lehigh Valley Hospital-Cedar Crest, Allentown, PA UNC Hospital, Chapel Hill, NC Massachusetts General Hospital, Boston, MA UNC REX Healthcare, Raleigh, NC Mayo Clinic Health System-Eau Claire, Eau Claire, WI University Hospital, Augusta, GA Mayo Clinic Hospital, Saint Marys Campus, Rochester, MN University Iowa Hospitals and Clinics, Iowa City, IA McLeod Regional Medical Center, Florence , SC University of Cincinnati Medical Center, Cincinnati, OH Memorial Medical Center, Springfield, IL University of Texas MD Anderson Cancer Center, Houston, TX Memorial Regional Hospital, Hollywood, FL University of Utah Health, Salt Lake City, UT Mercy Hospital Fort Smith, Fort Smith, AR University of Virginia Health System, Charlottesville, VA Mercy Hospital Northwest Arkansas, Rogers, AR UW Health, Madison, WI Mercy Hospital Oklahoma City, Oklahoma City, OK Vanderbilt University Medical Center, Nashville, TN Mercy Hospital St. Louis, St. Louis, MO Virginia Hospital Center, Arlington, VA Methodist Hospital, Omaha, NE Virtua Voorhees Hospital, Voorhees Township, NJ Methodist University Hospital, Memphis, TN Wake Forest Baptist Medical Center, Winston Salem, NC Michigan Medicine University of Michigan, Ann Arbor, MI Walnut Creek Medical Center, Walnut Creek, CA

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NRC Health | 2019 NRC Health Consumer Loyalty Award Winners nrchealth.com