Case Study: H.I.S. Co., Ltd

Asia Pacific

Case study : Tourism industry

H.I.S. Co., Ltd. Selects Dedicated Cloud Access for AWS to connect to Amazon Web Services

Company name The context and content of this document are about KVH Co., Ltd. prior to joining Colt Group S.A. H.I.S. Co., Ltd. Travel services conglomerate, H.I.S. Co., Ltd., selects Dedicated Cloud Access to connect to Amazon Web Services Website “We’d known about KVH’s solid reputation in the financial industry and after www.no1-travel.com procuring their services, we were impressed with the high quality, flexibility, and pricing. As we expand our business in Southeast Asia, we will continue to rely on Industry their outstanding support.” Travel and tourism T Takayuki Enomoto Area of business Team Leader, Infrastructure Solution Team Travel services with 298 offices in Japan Infrastructure System Management Group, Information Systems Division and 171 offices in 117 cities outside of H.I.S. Co., Ltd. Japan (as of June, 2014) Operation of hotels, buses, chartered planes, theme parks, and other travel About H.I.S. related enterprises H.I.S. Co., Ltd. is a travel agency with operations encompassing all aspects of the travel industry, including planning, selling and managing international and Summary domestic travel packages, theme parks - like Huis Ten Bosch in Nagasaki, hotels, and transportation operations like Asia Atlantic Airlines and Kyushu Industrial H.I.S. Co., Ltd. selects Colt’s Dedicated Transportation Group (Kyushu Sanko Group). The firm has 298 offices in Japan Cloud Access for AWS, Managed from Hokkaido to Okinawa and 171 international offices in 117 cities (as of June, IT Devices, and Amazon VPC 2014), and is expanding both domestically and globally. Implementation Support services in order to migrate to AWS Direct Connect, resulting in reduced H.I.S.’s business challenge operational and maintenance costs, as H.I.S. had been operating and managing its systems in-house, but doing so was well as improved system stability and beginning to tax the company’s resources. Expensive equipment and labour- security. intensive, time-consuming maintenance - especially with regard to hardware and connectivity issues - weighed heavily on their engineers. H.I.S. needed a solution Customer needs to shed those problems and furnish an easy-to-use system for their international • Reduction of resources dedicated to offices. managing and maintaining IT systems • Quality circuits with high stability Why Colt • Secure computing environment After electing to migrate to the AWS cloud to simplify their operations, H.I.S. • Single point of contact for IT issues chose Colt (formerly KVH) to provide dedicated connectivity for AWS Direct Connect. Colt’s proven track record in the financial services sector and other • Fast and flexible response team industries, as well as highly competitive pricing were cited as decisive factors. By adopting dedicated, redundant Ethernet connectivity offered by Dedicated Cloud Access for AWS, along with Managed IT Devices and Amazon VPC Implementation Support, H.I.S. was able to reduce administrative overhead, staffing, and operations costs. Additionally, they were able to improve security and stability, which had been problematic with their prior VPN, and do so with significantly less effort. H.I.S. simply provided their desired network configuration and Colt took care of the rest.

Looking forward H.I.S. plans to continue its expansion in Asia and throughout the world, beginning with Thailand, Indonesia and Vietnam, where they’ve already established many offices. They also plan to contribute more to regional economies by hiring locally. As expansion continues, their corporate systems and e-commerce sites (global and domestic) will be migrated over to AWS to ensure accessibility.

Colt Dedicatesd Cloud Access

Cole Dedicated Cloud Access is a high-quality and secure network service that connects clients to cloud services (AWS, Azure, Bluemix) using a leased line in a private network.

Features • Fully guaranteed bandwidth via leased line • Colt provides Direct Connect in Tokyo, Osaka, Singapore, Dublin, London, Amsterdam, and Frankfurt. • Colt is an Authorized APN Technology Partner. Used by multiple enterprise and system integrators, a majority of which use high-bandwidth connections ranging upwards of 1Gbps

Connectivity overview AWS

Client building or AWS data centre Direct Connect VPC

Specifications

Leased Line Connection Guaranteed bandwidth: 1G/10G Guaranteed bandwidth: Provided Burst: 1G/3G/5G 50M/100M/200M/300M/400M/500M (Max 10G Bandwidth Possible) Over 1G: Multiple VPCs available Available VPC ~500M : 1VPC (Tagged VLAN required) Configuration Point to Point (connect from single access point) Service Area Tokyo 23 Wards, Tama, Kawasaki, Yokohama, Saitama, Chiba, parts of Osaka SLA Delivery, incident recovery, availability, bandwidth recovery Other Guaranteed bandwidth from Client to AWS

Managed IT Devices is a comprehensive managed IT service whereby devices like routers, switches, load balancers and servers used at Colt’s data centres or on customer premises are provided on a rental basis along with installation, configuration, monitoring, management and troubleshooting. Service is rendered in accordance with the ITIL® framework of processes and best practices. Alert handling and 24x365 monitoring support is also provided.

Amazon VPC Implementation Support As a customer option, Colt can handle configuration of AWS Direct Connect, VPC implementation and BGP connectivity. framework of processes and best practices. Alert handling and 24x365 monitoring support is also provided.

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